Page 1
Operating and Installation
Instructions
Washer
W 3037
To prevent accidents and
appliance damage,
read these instructions
before
installation or use.
en-US
M.-Nr. 09 676 140
Page 2
Contents
IMPORTANT SAFETY INSTRUCTIONS.................................4
Guide to the washer................................................6
Control panel ......................................................6
Display function ....................................................7
Before using for the first time........................................8
Setting the display language ..........................................8
Using the washer ..................................................9
1. Prepare and sort the laundry ........................................9
2. Turn on the washer ..............................................10
3. Load the laundry ................................................10
4. Select a program ................................................11
5. Select a temperature and/or spin speed ..............................11
Program guide ....................................................12
Final spin speed ..................................................16
6. Select an option .................................................17
7. Add detergent ..................................................18
Detergent .......................................................21
Fabric care ......................................................22
Using the washer .................................................23
8. Select Delay Start (if desired) ......................................23
9. Start the program................................................23
10. Activate the Child Lock (if desired) .................................24
11. Program end ..................................................24
Canceling a program...............................................25
Interrupting a program..............................................25
Changing a program ...............................................25
Preparing your appliance for an extended vacation .......................26
Adding/removing laundry during a wash program ........................26
Quick guide .....................................................27
2
Page 3
Contents
Cleaning and care ................................................27
Cleaning the exterior and control panel ................................27
Cleaning the drum .................................................27
Cleaning the detergent drawer .......................................27
Cleaning the water inlet filters ........................................29
Cleaning the drain pump and lint trap..................................30
Frequently asked questions ........................................32
A wash program cannot be started ....................................32
The display shows a fault message....................................33
General problems with the washer ....................................34
Poor wash results..................................................35
The drum door cannot be opened.....................................36
Opening the drum door during a power failure ..........................37
After sales service ................................................38
Installation instructions ...........................................39
Installation ......................................................40
Front view........................................................40
Rear view ........................................................41
Installation site ....................................................42
Removing the shipping struts ........................................42
Installing the shipping struts .........................................44
Leveling the washer................................................45
Plumbing........................................................46
Electrical connection..............................................49
Setting the display language .......................................50
Help protect our environment.......................................51
3
Page 4
IMPORTANT SAFETY INSTRUCTIONS
Do not install your washing machine
WARNING - To reduce the risk of
,
fire, electric shock or injury to
persons while using your appliance
follow basic safety precautions,
including the following:
Read all instructions before using
~
the appliance.
GROUNDING INSTRUCTIONS
~
This appliance must be grounded. In
the event of a malfunction or
breakdown, grounding will reduce the
risk of electric shock by providing a
path of least resistance for electric
current. This appliance is equipped
with a cord having an equipmentgrounding conductor and a grounding
plug. The plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
WARNING - Improper connection of
~
the equipment-grounding conductor
may result in a risk of electric shock.
Check with a qualified electrician if you
are in doubt as to whether the
appliance is properly grounded.
Do not modify the plug provided
~
with the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.
~
where temperatures below freezing
may occur. Frozen hoses may burst
under pressure. The reliability of the
electronic control unit may be impaired
at temperatures below freezing.
Before connecting the machine,
~
ensure that the connection data on the
data plate (fusing, voltage and
frequency) match the mains electrical
supply. If in doubt contact an
electrician.
Do not use an extension cord to
~
connect this appliance to the power
supply. Extension cords do not
guarantee the required safety of the
appliance (e.g. danger of overheating).
This appliance is not designed for
~
maritime use or for use in mobile
installations such as recreational
vehicles or aircraft. However, under
certain conditions it may be possible for
an installation in these applications.
Please contact the Miele Technical
Service Dept. with specific
requirements.
Do not repair or replace any part of
~
the appliance or attempt any servicing
unless specifically recommended in
these operating instructions.
Do not install or use a washer with
~
visible damage.
Do not install or store this appliance
~
where it will be exposed to the weather.
4
Page 5
IMPORTANT SAFETY INSTRUCTIONS
If the power cord is damaged it
~
must only be replaced by a Miele
Service technician with a genuine Miele
power cord.
Under certain conditions, hydrogen
~
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has
not been used for such a period, turn
on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built-up
hydrogen gas. Do not smoke or use an
open flame during this time, the gas is
flammable.
Before the appliance is removed for
~
service or discarded, remove the door.
Use
Do not allow children to play on or in
~
the appliance. Close supervision is
necessary when the appliance is used
near children.
The drum door glass will be hot
~
when washing at very high
temperatures.
Do not touch the glass. Danger of
burns! Keep children away from the
washer when in use.
Only use the washing machine to
~
wash items which are specified by the
manufacturer to be machine washable
on the fabric care label. Any other
applications may be dangerous.
Do not wash articles that have been
~
previously cleaned, washed, soaked or
spotted with gasoline, dry-cleaning
solvents or other flammable
substances. These articles give off
vapors that could ignite or explode. Do
not add these items to the wash load.
Do not add gasoline, dry-cleaning
~
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors which could ignite or explode.
Do not use cleaning solvents on or
~
near the machine or the controls.
Contact with cleaning solvents will
damage the surface.
Do not reach into the appliance if
~
the drum is moving.
Do not tamper
~
with the controls.
SAVE THESE
INSTRUCTIONS
5
Page 6
Guide to the washer
Control panel
a Program buttons
To select a wash program
b Option buttons
Special features to enhance a wash
program
c PC Indicator
Allows a service technician to check
and update the wash programs
d "Delay Start" button
To delay the start of a program
e Display with "Menu" buttons
See more information on the
following pages
f "Start" button
Starts the selected wash program
g "Cancel" button
Switches back to the previous menu
during program selection or cancels
the running program
h "On/Off" button
Turns the machine on and off
i "Door" button
Opens the drum door
6
Page 7
Guide to the washer
Display function
The display allows you to operate and
select various functions of the washer.
Selection and display of program
settings
Temperature selection
–
Spin speed selection
–
Delay start
–
Display of an approximate program
–
running time
Program selection using the display
By pressing the "MasterCare" button,
you can select from the following
programs:
– Extra White
– Delicates
– Denim / Jeans
– Dress shirts
–
Pillows
–
Outerwear
–
Table linens
–
Beach towels
–
Express
–
Drain / Spin
–
Quick rinse
"Menu" buttons
Various settings can be made with the
"Menu" buttons.
The values above the vertical line can
be adjusted and/or confirmed.
Example:
Duration: 1:02 h
MG G P G G GM
Warm
MG G G G P GM
High spin
Pressing the left menu button "Warm"
allows to adjust the temperature. The
"High spin" button allows you to adjust
the spin speed.
Example:
MasterCare
Extra White
+
OK
With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
7
Page 8
Before using for the first time
The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions."
This washing machine has
undergone thorough testing in the
factory, there may be some residual
water in the drum from this process.
Shipping strut reminder
The shipping struts must be
removed before the first use to avoid
machine damage.
Confirm that the shipping struts have
^
been removed by pressing "OK".
The washer is now ready for the first
use.
Running a spin cycle before the first
use is, for safety reasons, not possible.
To activate the spin cycle a wash
program must be run without laundry
or detergent.
^ Turn on the water supply.
The Welcome screen shows once the
washer is turned on for the first time.
The Welcome screen will not show
after the washer has run for more than 1
hour.
The display now shows the language
setting.
Setting the display language
The default setting for the display
language is German. The display
language can be adjusted.
Language
english
Starting the first wash program
Select program
^ Press the program button "Sanitize".
^ Press the "Start" button.
Once the program has finished the first
use is complete. The washer can be
used.
+ OK
^
Select the desired language by
pressing the left menu button "+".
Confirm the setting with the right
"OK" button.
8
Page 9
Using the washer
1. Prepare and sort the laundry
^ Empty all pockets.
Foreign objects left in pockets
,
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
Pre-treat stains
^ Tough stains (blood, egg, coffee, tea,
etc.) or badly soiled areas (collars
and cuffs) should be pre-treated with
a stain remover or a paste made from
powder detergent and warm water.
Dab stains with a damp light colored
cloth. Do not rub!
,
Do not use chemical solvents in
the machine.
Sort the laundry
Only wash items that are labeled
^
machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam.
Sort the laundry by care label and
^
color.
General tips
Dark fabrics often bleed the first few
–
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
– Curtains: Remove any lead weights
or strips before washing.
– Loose bra underwires should be
removed or sewn in place before
washing.
– Woolens, knitted garments, jeans,
pants and sweat shirts should be
turned inside out.
–
Close zippers, hooks and eyelets
before washing.
–
Comforter covers and pillowcases
should be fastened to prevent small
items from rolling inside of them.
–
Do not wash items with the h
symbol on the fabric care label.
9
Page 10
Using the washer
2. Turn on the washer
Press the I-On / 0-Off button. The
^
washer is turned on and the program
indicators light.
The drum light is on.
The drum light turns off automatically
after five minutes. To turn the light on
again press the "Door" button.
3. Load the laundry
^ Press the "Door" button to open the
drum door.
To prevent damage to the door seal
and clothing, make sure that there
are no clothes caught between the
drum door and the seal.
^ Close the drum door.
^ Load the laundry loosely into the
drum. For best results, wash mixed
loads of small and large items. This
will improve washing effectiveness
and help distribute the load evenly.
Water consumption and energy usage
are determined by the size of the load.
The washer automatically adjusts the
amount of water to conserve water and
energy when washing smaller loads.
The time remaining will automatically be
adjusted to reflect a shorter wash
program.
10
Page 11
Using the washer
4. Select a program
^ Press the button of the desired
program. See the "Program guide" for
information about the programs.
The indicator of the selected program
lights.
5. Select a temperature and/or
spin speed
The pre-selected temperature and/or
spin speed can be adjusted if the
program allows so.
Duration: 1:02 h
MG G P G G GM
Warm
By pressing the left menu button
^
"Warm", the temperature can be
adjusted. Pressing the "High spin"
button will adjust the spin speed.
When selecting "MasterCare" the
display shows a list.
MasterCare
Extra White
+
^ With the "+" button additional
programs can be selected and
confirmed with the "OK" button.
MG G G G P GM
High spin
OK
Duration: 1:12 h
Extra White
Hot
^
If desired and allowed by the
Max spin
program, adjust the temperature and
spin speed with the menu buttons.
11
Page 12
Using the washer
Program guide
Temperature * Final spin Item / Tip
Normal Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot D
Very Warm C
Warm B
Cold A
No Heat
Wrinkle free Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot J
Very Warm I
Warm H
Cold G
No Heat
Sanitize Options: Heavy Soil, Extended, Sensitive, Buzzer
Sanitize E Max spin
Hot D
Handwash Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm N
Cold M
Max spin
High spin
Med spin
High spin
Med spin
Items made from cottons, linen or mixed
fabrics.
Important:
Fill the drum only
need room to move otherwise they
might get caught in the drum door seal.
Items made from synthetics, mixed
fabrics or wrinkle free cottons.
Items which have skin contact or for
special hygienic requests.
Hand washable items which do not
contain wool or silk.
3
/4of the way. Items
No Heat
* Garment care label symbols
The default settings are highlighted in bold.
12
Page 13
Using the washer
Temperature * Final spin Item / Tip
Woolens Options: Sensitive, Buzzer
Warm B High spin
Cold A
No Heat
Silk Options: Buzzer
Cold M Slow spin Silk and hand washable items which do
No Heat
Custom Options: Heavy Soil, Extended, Sensitive, Buzzer
Sanitize E Max spin
Hot D
Very Warm C
Warm B
Cold A
No Heat
Extra White Options: Heavy Soil, Extended, Sensitive, Buzzer
Med spin
Slow spin
Hold
No spin
High spin
Med spin
Slow spin
Hold
No spin
Items made from washable wool or
mixed woolens.
not contain wool.
All options are selectable for "Sanitize"
and "Normal" programs.
Hot D Max spin
Very Warm C
* Garment care label symbols
High spin
For white items without special hygienic
requests
13
Page 14
Using the washer
Temperature * Final spin Item / Tip
Delicates Options: Extended, Buzzer
Warm N Med spin
Cold M
No Heat
Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm B High spin
Cold A
No Heat
Dress shirts Options: Heavy Soil, Sensitive, Buzzer
Warm B Med spin
Cold A
No Heat
Pillows Options: Sensitive, Buzzer
Hot D High spin
Very Warm C
Warm B
Outerwear Options: Buzzer
Cold A Med spin Close all zippers.
Table linens Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm B High spin
Cold A
No Heat
Slow spin
Hold
No Spin
Med spin
Slow spin
Hold
No Spin
Med spin
Slow spin
Med spin
Slow spin
Hold
No Spin
For delicate items made from synthetics.
All items made from denim.
Before washing denim items, turn them
inside out.
Pretreat collars and cuffs if needed.
Washable pillows with a filling of
feathers, down or synthetics.
2 twin or 1 queen size pillow
Do not use fabric softener.
For table cloths and napkins.
* Garment care label symbols
14
Page 15
Using the washer
Temperature * Final spin Item / Tip
Beach towels Options: Buzzer
No Heat A Max spin Program to rinse sand from beach
towels.
Do not use detergent.
Express Options: Buzzer
Warm B Max spin
Cold A
No Heat
Drain / Spin Options: Buzzer
Quick rinse Options: Buzzer
High spin
Med spin
Slow spin
Hold
No Spin
Max spin
High spin
Med spin
Slow spin
No Spin
High spin
Med spin
Slow spin
Hold
No Spin
Small loads of mixed items for the
programs "Normal" and "Wrinkle free".
* Garment care label symbols
15
Page 16
Using the washer
Final spin speed
Program
Normal Max spin
Wrinkle-free High spin
Sanitize Max spin
Handwash Med spin
Woolens High spin
Silk Slow spin
Custom Max spin
Extra White Max spin
Delicates Med spin
Denim/Jeans High spin
Dress shirts Med spin
Pillows High spin
Outerwear Med spin
Table linens High spin
Beach towels Max spin
Express Max spin
Drain / Spin Max spin
Quick rinse High spin
The final spin speed can be reduced, if
the program allows changes. The
selection of a final spin speed higher
than that shown above is not possible.
Rinse spin
The laundry is spun after the main wash
and between the rinse cycles.
Reducing the final spin speed will also
reduce the rinse spin speeds.
Hold
Select the option "Hold".
^
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
– Selecting the final spin
The washer is set default to the
maximum spin speed of the wash
program. You can select a lower spin
speed.
^ Press "Start" to begin the final spin.
– To finish the program
^ Press the "Cancel" button. The water
will be drained and the program
ends.
16
No spin
(Deselect rinse spin and final spin)
^
Select "No spin". The laundry is not
spun after the final rinse, but the
water is drained away. After the drain
cycle the washer goes immediately
into the anti-crease cycle.
Page 17
Using the washer
6. Select an option
Select the desired Option with the
^
respective button. Once an Option is
selected, the indicator lights.
See the "Program Guide" to determine
which Option is selectable for each
program.
If an Option cannot be selected, the
wash program does not permit it.
Heavy Soil
For heavily soiled laundry or stubborn
dried on stains.
A pre-wash takes place and the wash
time for the main wash is extended.
Extended
For laundry with normal to heavy soiling
or stains.
The main wash cycle time for the wash
program is extended.
Sensitive
An additional final rinse washes away
detergent residue and scents.
An additional rinse takes place.
Buzzer
A buzzer signals the end of the wash
program or after "Hold". The buzzer
sounds until the washer is turned off.
The buzzer volume can be adjusted.
Adjusting the buzzer volume
No program is selected.
^
Press the "Buzzer" button until the
display shows:
Volume setting
MG G G P G GM
)
^
Press the left menu button ")"to
OK
adjust the buzzer volume. Confirm
with "OK".
17
Page 18
Using the washer
7. Add detergent
Front loading washing machines
require special high efficiency
detergents. Closely follow the
requirements of the detergent
manufacturer.
Use detergent according to the laundry
soiling. Use less for smaller loads.
Light soiling
No soiling or stains are visible.
Normal soiling
Some visible soiling or a few light
stains.
Heavy soiling
Very visible soiling or stains.
Use the "Heavy soil" function and split
the detergent in the Heavy soil
compartment as described.
Too little detergent may cause:
laundry to not be cleaned effectively
–
and become gray and stiff over time.
grease to not be completely washed
–
from the laundry.
calcium deposits on the heater.
–
Too much detergent may cause:
oversudsing with poor wash, rinse
–
and spin results.
a higher water usage, because of an
–
extra rinse which is automatically
added
– a higher environmental burden.
18
Page 19
Using the washer
Using liquid detergent
Pull out the detergent dispenser
^
drawer and add detergent to the
compartments.
You can not combine "Heavy soil"
and use bleach in the same cycle.
The "Heavy soil" function flushes
away the bleach prematurely.
^ Close the detergent drawer.
i
Detergent for Heavy Soil
Only add detergent (
^
1
/3of the total
amount recommended) to the i
compartment, if the "Heavy Soil"
option is selected.
OR
Bleach
Add bleach to compartment i as
^
described by the manufacturer.
Do not use the "Heavy Soil" option.
^
Once the main wash cycle has finished
the bleach will automatically be rinsed
from the compartment.
j Detergent for the main wash
§ Fabric softener or liquid starch
19
Page 20
Using the washer
Using powder detergent
Liquid detergent inserts come already
inserted in the detergent
compartments. To use powder
detergent remove the inserts.
^ Remove the inserts from both
compartments j and i.
i Detergent for "Heavy Soil"
Only add detergent (
^
1
/3of the total
amount recommended) to the i
compartment, if the "Heavy Soil"
option is selected.
Since powder detergents already
contain bleach, using additional
liquid bleach is not recommended.
j Detergent for the main wash
§ Fabric softener or liquid starch
Replace the inserts in the
^
compartments before using liquid
detergent.
20
Page 21
Detergent
You can use all high efficiency detergents which are formulated for household
washing machines. Closely follow the requirements of the detergent manufacturer.
Universal Color Delicate Bleach
Normal X X X
Wrinkle-free X X X
Sanitize X
Handwash X
Woolens Detergent for wool
Silk X
Custom X X X
Extra White X X
Delicates X X
Denim / Jeans X
1)
Dress shirts X X X
Pillows X
1)
1)
X
Outerwear X X
Table linens X X
Beach towels Do not use detergent
Express X X
X
1)
only liquid detergent
21
Page 22
Fabric care
Fabric softener
Makes fabrics feel softer and reduces
static cling in the dryer.
Mild liquid starch
A synthetic starch wash that gives
fabrics some stiffness.
Starch
Gives the fabrics stiffness and volume.
Dispensing fabric softener or liquid
starch
^ Add the fabric softener, mild liquid
starch or starch to compartment §.
Do not exceed the maximum fill
level marked inside the
compartment.
The fabric softener / liquid starch will be
dispensed during the final rinse.
A small amount of water will remain in
the compartment at the end of the
program §.
Bleach
To remove difficult to clean stains.
Dispensing bleach
The liquid detergent insert must be
inserted in compartment i. The
option "Heavy Soil" cannot be
selected.
^ Pour the bleach into compartment i
according to the manufacturer's
instructions.
The bleach will be automatically
dispensed after the main wash.
Dyes / dye removers
The use of dyes in the washer is
recommended only to a degree of
usual household use. The salt used for
dying may corrode the stainless steel
with frequent use.
If starching frequently, clean the
dispenser compartment and
especially the siphon tube.
22
^
Use only as directed by the
manufacturer.
,
Do not use dye removers in
this washer!
Page 23
Using the washer
8. Select Delay Start
(if desired)
Delay start allows you to delay the start
of a program from 30 minutes up to a
maximum of 24 hours.
^ Press the "Delay" button.
Duration: 1:02 h
MG G P G G GM
Warm
^
With every touch of the "Delay"
button, the start is delayed longer.
Press and hold to speed up the
count.
–
For a delay less than 10 hours, the
delay time extends in 30 minute
increments.
–
For a delay time more than 10 hours,
the delay time extends in 1 hour
increments.
MG G G G P GM
High spin
Cancel
Press the "Cancel" button.
Adjust
To adjust the Delay Start time cancel
and reset.
9. Start the program
^ Press the flashing "Start" button.
If the delay start is set, the remaining
times elapses in the display. Once the
delayed start time has elapsed or
immediately after the program start, the
approximate program running time is
displayed. The overall program time
may be shortened or lengthened.
Additionally the sequence cycle is
displayed. The washer shows the
current program step.
The drum light turns off once the
program starts.
23
Page 24
Using the washer
10. Activate the Child Lock
(if desired)
The Child Lock can be activated to
prevent a child from canceling the
program and opening the door at the
end of a program.
Press and hold the "Heavy soil"
^
button until the display shows:
X Locked
Deactivate the Child Lock
^ Press the "Heavy soil" button until the
display shows:
W Ready to use
11. Program end
During the "Anti-crease" program the
display shows "Anti-crease" alternating
with "End".
Open the drum door and remove the
^
laundry.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
Once the program has finished, the
Child Lock must be deactivated.
24
^
Check the folds of the door seal for
any small articles.
^
Close the drum door.
^
Activate the Child Lock so children or
animals do not find their way into the
drum.
Page 25
Using the washer
Canceling a program
A program can be canceled any time
after the program start.
^ Press and hold the "Cancel" button
until the display shows:
Cancel
The wash water will be drained away.
To add or remove laundry
^
Open the drum door.
To select another program
Interrupting a program
Turn the washer off.
^
To continue:
Turn the washer on again.
^
Changing a program
A program change is not possible once
the program has started. The program
must be canceled.
Adjusting the temperature
The temperature can be changed up to
6 minutes after the program start.
Adjusting the spin speed
The spin speed can be adjusted
anytime until the beginning of the final
spin.
Adjusting the options
The options "Extended" or "Sensitive"
can be selected or deselected up to
6 minutes after the program start.
The "Buzzer" option can be selected or
deselected at any time.
The display requests the program
selection.
^
Press the desired program button.
25
Page 26
Using the washer
Preparing your appliance for
an extended vacation
If you elect to turn off the water to your
home for an extended period of time,
please note that this may not be
enough to reduce the risk of a leak.
To be completely safe, you must
turn off the water supply to each
individual appliance. This means
under the sink for a dishwasher, at
the laundry bib for your washer, etc.
Adding/removing laundry
during a wash program
^ Press and hold the door button until
the door opens.
^ Add or remove laundry.
^ Close the door.
The program continues automatically.
Note:
The drum door cannot be opened if:
the water temperature is greater than
–
130°F (55°C).
the water level is too high.
–
the program has reached the "Final
–
Spin".
The Child Lock function is activated.
–
If you attempt to open the door while
the washer is in one of the above
statuses "Machine locked" will appear
in the display.
X Machine locked
Once the program has started the
washer can not make adjustments of
the load size.
26
Page 27
Quick guide
Remove this guide for easy
reference
Please read all
instructions, especially
the "Important Safety Instructions",
before using the washer.
Page 28
Quick guide
1. Sort the laundry
Empty all pockets.
^
^ Sort the laundry by fabric and color.
^ Pretreat stains.
2. Turn on the washer
4. Selecting a program
Press the program button of the
^
desired program.
The indicator of the selected program
lights.
5. Selecting a temperature
The preselected temperature and/or
spin speed can be adjusted if the
program allows so.
^ Press the "On/Off" button. The washer
is turned on and the program
indicators light.
3. Load the laundry
^
Press the "Door" button and load the
laundry.
^
Close the drum door.
To prevent damage to the door seal
and clothing, make sure that there are
no clothes caught between the drum
door and the seal.
Duration: 1:02 h
MG G P G G GM
Warm
MG G G G P GM
High spin
By pressing the left button the
temperature will be adjusted. Pressing
the right button modifies the spin
speed.
Page 29
Quick guide
6. Selecting an Option
Select the desired Option with the
^
respective button. Once an Option is
selected, the indicator lights.
7. Add detergent
8. Selecting Delay Start
Press the "m" delay start button.
^
Start in: 1:02 h
MG G P G G GM
Warm
With every touch of the "m" delay
^
start" button, the start is delayed
longer.
9. Starting a program
Press the flashing "Start" button.
^
10. Activating the Child Lock
^ Press and hold the "Heavy Soil"
button until the display shows:
MG G G G P GM
High spin
X Locked
^
Add detergent to the respective
compartments.
^ Deactivate the Child Lock after the
program has finished.
11. Unload the laundry
^
Open the drum door.
^
Remove the laundry.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
Page 30
Quick guide
Program guide
Sanitize
Hot
Very Warm
Warm
Cold
No Heat
Max spin
High spin
Med spin
Slow spin
Rinse hold
No Spin
Normal XXX XXX
Wrinkle-free XXXX X X X
Sanitize X X X X
Handwash X X X X
Woolens X X X X XXXX
Silk X X X
Custom X XXXXXX XXXXX
Extra White X X X X
Delicates X X X X XXX
Denim / Jeans X XX X X
Dress shirts X XX X XXX
Pillows XXXXXX
Outerwear X X
Table linens X XX X XXXX
Beach towels X X
Express X XXX XXXXX
Drain / Spin X XXX X
Quick rinse X XXXX
Selectable Options except for buzzer
Normal
Wrinkle-free
Sanitize
Handwash
Woolens
Custom
Extra White
Delicates
Denim/Jeans
Dress shirts
Pillows
Table linens
Heavy Soil X XXX XX XX X
Extended X XXX XXXX X
Sensitive XXXXXXX XXXX
Default settings are printed in bold.
Page 31
Before cleaning or maintenance,
,
disconnect the power supply by
unplugging the unit or manually
"tripping" the circuit breaker.
Do not use a hose to wash down
,
the washer.
Cleaning the exterior and
control panel
Clean the exterior of the washer with
^
a mild solution of non-abrasive
detergent or soap and water, and
wipe dry with a soft cloth.
^ Clean the drum with a stainless steel
cleaner specially formulated for use
in a washing machine, available from
Miele.
Cleaning and care
Descaling the washer
If the correct amount of detergent is
dispensed, the machine should not
need to be descaled.
If the washer needs to be descaled,
^
use a descaling agent with corrosion
protection. These special descaling
agents can be purchased from Miele.
Use as directed on the packaging.
Cleaning the detergent drawer
Detergent residue should be cleaned
out regularly.
,
Do not use chemical solvents,
abrasive cleaners, glass or all
purpose cleaners!
They will damage the surface.
Cleaning the drum
Miele suggests running a
"maintenance cycle" approx. once a
month to ensure that your washing
machine remains clean and free of any
soil buildup or odors.
^
Do not add laundry to the drum.
^
Select the "Sanitize" program.
^
Add 1/4 cup of detergent and/or
bleach to the respective
compartment (if desired).
^
Run the program as normal through
to completion.
^
Pull out the detergent drawer as far
as it goes. Press down on the red
release lever and pull the drawer out
of the machine.
^
Remove the liquid detergent inserts.
^
Clean the detergent drawer with
warm water.
27
Page 32
Cleaning and care
Clean the siphon tube.
^
1. Remove the siphon tube from the
compartment § and rinse under
warm water. Clean the pipe on which
the siphon tube is attached.
2. Replace the siphon tube.
Clean the siphon tube and fabric
softener channel more often when
frequently using liquid starch. Liquid
starch tends to stick.
Cleaning the niche of the detergent
drawer
^ Using a bottle brush remove any
detergent or lime deposits from the
water inlet valves at the top of the
detergent drawer niche.
Cleaning the liquid detergent inserts
28
^
Push the insert apart and remove the
siphon for easy cleaning.
Page 33
Cleaning the water inlet filters
The washer has two water inlet filters to
protect each inlet valve. These filters
should be checked and cleaned if
necessary every 6 months. This may
need to be done more frequently with
some water supplies.
Turn off the water supply.
^
Unscrew the inlet hose from the valve
^
by turning the connector counter
clockwise using a wrench if
necessary.
-
Cleaning and care
Remove the rubber seal, 1, from the
^
connector.
^ Using needle nose pliers, grasp the
plastic filter, 2, and pull it out of the
hose connector.
^ Clean the filter under running water
and carefully remove any large
particles.
^ Replace the filter and seal then
reconnect the hose.
^
Slowly turn on the valve and check
for leaks. If water leaks, tighten the
bolt.
Both filters must be put back in
place after cleaning.
29
Page 34
Cleaning and care
Cleaning the drain pump and
lint trap
Occasionally, small objects (buttons,
coins, etc.) may become trapped in the
lint trap. If the machine does not drain
completely, the lint trap should be
checked to ensure that it is free of
foreign objects.
Turn off the appliance with the "On /
^
Off" button.
^ To clean the lint trap, remove the tool
from behind the detergent dispenser
drawer.
Caution: If laundry has been
,
washed at a high temperature, the
water draining out of the machine
will still be hot! Allow it to cool before
proceeding.
^ Turn the lint trap lid
counterclockwise. Do not remove it.
About 2 quarts (2 liters) of water will
drain out of the hose.
If the main drain hose is clogged, water
will be retained in the machine (a
maximum amount of 6.5 gal [25 l]).
^
Open the access panel.
30
If additional water remains in the
machine, tighten the lint trap lid and
empty the container. Repeat this
procedure as often as necessary.
Page 35
Cleaning and care
Once the flow of water stops:
Remove the lint trap lid.
^
^ Remove any foreign objects or lint
from the filter.
Check that the impeller (in the back
^
of the chamber) rotates freely by
spinning it with your hand.
^ Return the lint trap and tighten into
place.
If the lint trap lid is not tightened
,
securely, water will leak out when
the machine is used.
31
Page 36
Frequently asked questions
Repairs to electrical appliances must only be carried out by a qualified
,
and trained person in accordance with local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous.
The following section will help you avoid placing a service call by identifying
issues you may encounter while operating the machine:
A wash program cannot be started
Issue Possible cause Solution
The display stays
blank and no indicator
illuminates.
Immediately after the
program start the
washer cancels the
program.
The washer has no
power.
The "child entrapment
sensor" has reacted.
Check to determine if:
the washer is plugged in.
–
– the circuit breaker has
tripped.
^ Open the drum door.
^ Check the drum.
^ Restart the program.
32
Page 37
Frequently asked questions
The display shows a fault message
Issue Possible cause Solution
q
p
o
,
Drain fault
Check drain
Water inlet fault
Open water faucet
Waterproof system
activated
Technical fault
Call Technical Service
In the display flashes
Anti-crease
alternating with
Check detergent
1)
The drain is
–
blocked.
The drain hose is too
–
high.
The water intake is
–
blocked.
Clean the drain filter and
–
the drain pump.
The maximum drain
–
pump height is 3 ft (1m).
Possible fault:
check if the water supply
–
is open all the way.
the inlet hose is kinked.
–
The waterproof system
Call Technical Service.
has activated.
There is a fault. Restart the program.
If the fault message
appears again contact
Technical Service.
The machine has
oversudsed.
Use less detergent in the
next wash program, and
follow the recommended
amount on the detergent
packaging.
1)
To turn off the fault message:
^
To turn the fault message off: Open the drum door or press the "Cancel" button
until the fault message goes out.
33
Page 38
Frequently asked questions
General problems with the washer
Issue Possible cause Solution
The washer shakes
during the spin cycle.
There are unusual
sounds coming from
the drain pump.
Large residues of
detergent remain in the
dispenser drawer.
The fabric softener is
not completely
dispensed or too much
water remains in the
"Softener"
compartment.
The display shows a
foreign language.
The four feet are not resting
evenly on the floor.
There is no fault. Lapping sounds at the beginning
and end of the drain process are normal.
The water pressure is too
low.
Water softeners tend to
clump.
The siphon tube is either
positioned incorrectly or
clogged.
The display language was
adjusted.
Level the machine (see
"Leveling the washer").
Clean the water intake
hose filter under running
water and carefully
remove any large
particles.
Clean the detergent
drawer. In the future add
the detergent first then
the water softener.
Clean the siphon tube,
see "Cleaning and care Cleaning the detergent
drawer".
Select the display
language. See "Setting
the display language".
34
Page 39
Poor wash results
Issue Possible cause Solution
The wash does not
come clean with
liquid detergent.
Laundry has a
gray, sticky
residue.
There is white
detergent residue
on dark laundry.
Frequently asked questions
Liquid detergents do not
contain bleaching
agents. Fruit, coffee and
tea stains cannot be
effectively removed.
An inadequate amount of
detergent was used to
dissolve greasy deposits
in heavily soiled laundry
(e.g. grease, oils or
lotions).
The hot water pressure it
too low.
The hot water
temperature is too low.
The detergent was not
completely dissolved
because of hard water.
Use powdered bleach.
–
Do not put liquid detergent
–
and stain remover together in
the same wash compartment.
Add more detergent to the
–
laundry or use a liquid
detergent.
Run the "Sanitize" program
–
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
The water pressure must be at
least 14.5 psi (1 bar).
The hot water temperature must
be at least 130°F (55°C).
– After drying, remove white
residue with a clothing brush.
– Add a water softener to the
detergent for future loads.
35
Page 40
Frequently asked questions
The drum door cannot be opened
Possible cause Solution
The washer is not plugged
in and/or not turned on.
The Child Lock is
activated.
The door was not properly
closed.
Power failure Open the door as described on the following
There is still water in the
drum and the washer
cannot drain the water.
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
Plug the washer in and turn it on by pressing the
"I-On/0-Off" button.
Deactivate the Child Lock as described in the
chapter "Using the washer - Activating the Child
Lock".
Push against the door on the lock side and press
the "Door" button.
page.
Clean the drain filter and drain pump. See
"Cleaning and Care - Cleaning the drain pump
and lint trap".
36
Page 41
Opening the drum door during
a power failure
^ Open the detergent dispenser
drawer and remove the tool.
Frequently asked questions
Make sure the machine is turned
,
off and the drum has stopped
moving. A moving drum is
dangerous.
^ To open the door, pull down on the
ring in the upper right corner of the
access area.
^
Open the lint trap door.
^
Drain the water from the washer as
described in "Cleaning and Care Cleaning the drain pump and lint
trap".
37
Page 42
After sales service
Repairs
In the event of a fault which you cannot
fix yourself, please contact Technical
Service using the information on the
back of this manual.
Please quote the model and serial
^
number of your appliance when
contacting the Technical Service
Department.
Both can be found on the data plate
visible above the front glass on the
inside of the door.
PC Update
The indicator marked PC allows a
technician to make use of new
technology. When, for example, new
programs are developed or new fabrics
are introduced, a service technician will
be able to modify existing program
cycles accordingly.
Miele will provide information when
such possibilities become available.
Optional accessories
Optional accessories are available
through your Miele dealer or Miele.
MieleCare
(USA only)
MieleCare, our Extended Service
Contract program; gives you the
assurance of knowing that your
appliance investment is covered by
5 years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by the Miele
Service department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
To learn more about MieleCare
Extended Service Contracts, please
contact your appliance dealer or visit
us online at:
http://mieleusa.com/mielecare
38
Page 43
Installation Instructions
Information is subject to change. Please refer to our website to obtain the most
current product specification, technical & warranty information.
To prevent accidents
and appliance damage
read these instructions
before
installation or use.
Page 44
Installation
Front view
a Hot water intake hose
b Cold water intake hose
c Power cord
d - g Drain hose (drain options shown
i.e adjustable and removable
elbows).
40
h Control panel
i Detergent dispenser drawer
j Drum door
k Access panel to lint trap and drain
pump
l Recessed grip
m Four height-adjustable feet
Page 45
Rear view
Installation
a Lid excess end with transport grips
b W-LAN communication module
(optional accessory)
c Power cord
d Cold water intake hose
e Hot water intake hose
f Drain hose
g Bracket for intake and drain hoses
h Rotary protectors for shipping struts
i Bracket for intake and drain hoses
and for storing the shipping struts
when not in use.
41
Page 46
Installation
Installation site
A concrete floor is the most suitable
surface for the washer. Concrete floors
are less prone to vibration during the
spin cycle than wooden floors.
Note:
The machine must be leveled and
–
securely positioned.
To avoid vibration while spinning, the
–
machine should not be installed on
soft floor coverings.
If the installation must be performed on
a wooden floor:
^ Install the unit on a
2ft.x2ft.x1
(61 x 61 x 3 cm) plywood base.
Ideally the base should be large
enough to span several joists and
should be anchored to the joists and
not just the floor boards.
It is best to install the washer in the
corner of a room, where the stability of
the floor is at its greatest.
,
If the machine is installed on a
raised platform, it should be secured
with retaining clips. These clips are
available from your dealer or Miele.
If installed on a masonry or concrete
base, the base should have a
3
/4" (12-20 mm) high rim. This is
required to prevent the washer from
vibrating off the stand during the
spin cycle.
3
/16"
½
"to
Installation
Use the front washer feet and the rear
excess end to transport the washer
from its shipping pallet to the
installation site.
Do not lift the washer by the drum
door!
Ensure that the machine’s feet
,
and the floor are dry to prevent
slippage during the spin cycle.
Removing the shipping struts
^
Remove the left and right rotary
protectors. Pull, 1, the attached rotary
protector, then use a screw driver to
release, 2, the catch at the top.
42
Page 47
Installation
Turn the left shipping strut
^
counterclockwise 90° with the
enclosed combination wrench.
^
Pull out the shipping strut.
Turn the right shipping strut
^
clockwise 90° with the enclosed
combination wrench.
^
Pull out the shipping strut.
43
Page 48
Installation
To avoid injury the holes for the
,
shipping struts must be covered
after the struts are removed.
Installing the shipping struts
Reinstall the struts by reversing the
^
"Removing the shipping struts"
procedure.
^
Close the holes with the rotary
protectors as shown, making sure to
close the caps.
^
Fasten the shipping struts to the rear
of the washer. Make sure that the
catch at the top of the strut is hooked
above the holder.
,
Do not move the washer without
the shipping struts in place.
44
Page 49
Leveling the washer
To ensure smooth operation the washer
must be level.
Failure to level the machine can result
in increased water and energy
consumption as well as the washer
"banging" in the spin cycle or "walking"
across the floor during use.
Adjust the four leveling feet
The washer is leveled by adjusting the
four feet. The machine is boxed with the
feet completely screwed in.
Installation
Turn the locking ring, 2, counter
^
clockwise with the enclosed
combination wrench. Unscrew the
each of the for feet as much as
needed by turning both the foot, 1,
and locking ring, 2, to the left.
^ Check that the machine stands level.
^ Once level, hold the foot, 1, immobile
with a wrench. Turn the locking ring,
2, with the combination wrench
towards the machine.
,
All four locking rings must be
tight against the bottom of the
machine. In addition, check to see
that the feet were not inadvertently
unscrewed while tightening the
rings. Running a machine that is not
level or whose feet are not tight may
cause damage to both the machine
and its surrounding area.
-
45
Page 50
Plumbing
The washing machine can be
connected to a portable water supply.
A non-return valve is not needed unless
required by building code.
The washing machine has ½" (13 mm)
pressure hoses with
hose thread connections. If there is no
water hookup, contact a plumber to
install a connection. Make sure that the
sealing ring is seated properly on the
hose connector.
Replace the hose only with a genuine
Miele hose, or with a hose able to
withstand up to 145 psi (10 bar)
pressure. The water valve connector
must also be able to withstand 145 psi
(10 bar).
3
/4" (19 mm) female
The bolted connection is under
,
water pressure. Open the water
supply slowly to check for leaks.
Adjust the rubber seal and the
bolted connection if necessary.
To protect the inlet valve, the two
filters (one at the pressure hose /
valve connection and one at the inlet
connection to the solenoid valve)
must not be removed.
Hose extension (optional accessory)
Hose extensions with a length of
7
8’ 2
/16" to 13’ 1 ½" (2.5 to 4 m) are
available from Miele.
46
Page 51
Plumbing
Hot and cold water connection
Connect the cold water intake hose
^
(blue mark) to the cold water valve
and the hot water intake hose (red
mark) to the hot water valve.
Do not connect the washer to hot
water only.
Turn on the valve(s) and check for
^
leaks. The water pressure must be
within 15 -145 psi (1 -10 bar). If the
water pressure is greater that 145 psi
(10 bar) a pressure reducer must be
installed. If the water pressure is
below 15 psi (1 bar) there will not be
enough water available for a
complete fill.
The water intake hoses are equipped
with screen filters. Do not remove these
filters except for cleaning.
Tips for a hot water connection
The hot water temperature from the hot
water valve must not exceed 140°F
(60°C); the ideal temperature is 130°F
(55°C).
Cold water only connection
The washer must be reprogrammed for
cold water only.
Press and hold the "Sensitive" button
^
until the display reads:
Water intake
Hot + cold (
+ OK
Press the "+" button until cold
^
appears in the display. Confirm by
pressing the OK button.
^ Attach a Y adapter to the cold water
valve.
^ Attach both the hot and cold water
intake hoses to the Y adapter.
Both hoses must be connected to a
water source or the machine will not
function properly.
47
Page 52
Plumbing
Drainage
The 5 ft (1.5 m) drain hose may be
connected as follows:
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet).
2. To a stand pipe: place the drain hose
intoa1½"(4cm)stand pipe and
secure it firmly.
3. To a floor drain: The machine is
equipped with an air gap /
anti-siphoning system so that no
minimum drain height is required.
^ The machine drains using a pump
with a maximum delivery height of 4 ft
(1.2 m).
^ Make sure there are no kinks in the
drain hose.
If necessary, the drain hose may be
extended to run a maximum of 16 ft
(4.9 m), as long as the 4 ft (1.2 m)
height is not exceeded. Hose
extensions are available from Miele.
48
Page 53
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or
breakdown, grounding will reduce
the risk of electric shock by
providing a path of least resistance
for electric current. This appliance is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropriate
outlet that is properly installed and
grounded in accordance with all
local codes and ordinances.
WARNING – Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt as to whether the appliance is
properly grounded.
Electrical connection
ELECTRICAL INSTRUCTIONS
This installation should be performed
by an experienced and qualified
technician, in accordance with local
codes and regulations.
The washing machine is supplied with a
5’ 3" (1.6 m) long, 3 wire cord, ending in
a NEMA 5-15P plug, ready for
connection to a 120 V, 15 A, 60 Hz, AC
power supply.
The proper outlet can be purchased
from an electrical supply dealer.
Do not modify the plug provided
with the appliance; if it will not fit the
outlet, have a proper outlet installed
by a qualified electrician.
49
Page 54
Setting the display language
The display language can be changed
at any time as long as no program is
running.
Press the "Extended" button until the
^
display shows:
Language
english B
+ OK
Select the desired language by
^
pressing the left menu button "+".
Confirm with "OK".
The display is shown in the selected
language.
50
Page 55
Help protect our environment
Disposal of the packing
material
The cardboard box and packing
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children, as
they pose a danger of suffocation.
Disposal of an appliance
Old appliances may contain materials
that can be recycled. Please contact
your local recycling center about the
possibility of recycling these materials.
Ensure that the appliance presents no
danger to children while being stored
for disposal. Before discarding an
appliance, unplug it from the outlet, cut
off its power cord and remove any
doors to prevent hazards.
51
Page 56
Alteration rights reserved / 2513
INFORMATION IS SUBJECT TO CHANGE. PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST
CURRENT PRODUCT SPECIFICATIONS, TECHNICAL & WARRANTY INFORMATION.
M.-Nr. 09 676 140 / 00
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