This Manual, including all its parts, is protected under the laws of
copyright. Any further processing or use requires the previous written
consent of Daimler AG. This applies in particular to reproduction,
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services.
Contents
General
Safety and liability information 6
Conventions 6
Vehicle identification 7
Description and roadside assistance
Quick guide 9
Instrument panel 11
Overview 11
Standard onboard computer 16
Plus onboard computer 20
Display messages 27
STOP lamp 29
Symbol and text messages 30
System abbreviations 42
Indicator lamps 43
Warning buzzer 46
Oil level in engine 48
Oil level in automatic transmission 50
Fuel system 53
Overview of fuel system 53
Hand pump (location) 56
Checking the fuel system 57
Guidelines for Breakdown Services (Subject to technical modifications)
i
3
Contents
Transmission 68
Manual gearshift system 69
Automatic transmission 71
Telligent® automatic gearshift system 73
Teach-in process (vehicles with Telligent® automatic
gearshift system) 75
Teach-in errors 77
Emergency shift (live PTO) 78
Brake system 78
General 78
Frequent-stop brake 79
Hill holder 80
Overview of compressed air reservoirs 81
Filling the compressed air system from an external source 81
Releasing the spring-loaded parking brake 82
Telligent® level control 86
Diagram of Telligent® level control 86
Raising/lowering the chassis frame 88
Filling the air suspension system from an external source 90
Tilting the cab 91
Engine 95
Starting/stopping the engine with the cab tilted 95
Tow-starting
Tow-starting 97
General 97
Preparations for tow-starting 97
Tow-starting vehicles with manual gearshift system 98
Vehicles with Telligent® automatic gearshift system 99
Towing
Quick guide 100
Towing 101
General 101
Electrical circuits 103
Air brake system 104
Stopped engine, transmission and/or axle damage 107
Drive shafts 108
Preparations for towing 111
4
i
Guidelines for Breakdown Services (Subject to technical modifications)
Contents
Recovery
Recovery 118
General 118
Maximum permissible pulling forces 119
Safety components 120
Special tools
Special tools 121
Guidelines for Breakdown Services (Subject to technical modifications)
i
5
Safety and liability information
General
The aim of these guidelines is to provide roadside assistance and towing personnel with the instructions and
information necessary in order to remove the vehicle from the scene of the breakdown or accident within
30
These guidelines assume that the reader understands and complies with the pertinent accident prevention
regulations, any relevant professional guidelines for vehicle ownership or recovery and towing company
association regulations, and the road traffic regulations of the country in question.
The instructions in these guidelines, in particular those pertaining to vehicle recovery, are intended exclusively
for experienced recovery specialists and are left to the discretion of the user.
Compensation and/or warranty claims arising from towing or recovery measures will not be accepted by
Daimler AG.
Risk of accidentG
All vehicles that have been towed or recovered from a breakdown must be examined for technical condition
and checked for damage at a qualified workshop which possesses all the expertise and tools required to
properly perform the necessary work.
Mercedes-Benz recommends a Mercedes-Benz service center for this work. It is absolutely essential that all
safety-relevant work and all work on safety-relevant systems is performed by a qualified specialist workshop.
Pay attention to the notes in the chapter "Recovery", see page 8.
minutes whenever possible.
Risk of accidentG
Tampering with electronic components and their software can cause them to stop functioning. The electronic
systems are networked together by interfaces. In some cases, interfering with these electronic systems can
also cause malfunctions in systems that were not directly affected. Such malfunctions can put the operational
safety of your vehicle, and thus your own personal safety, at considerable risk.
Other improperly performed work or modifications to the vehicle can also jeopardize operational safety.
Some safety systems operate only when the engine is running. For this reason, do not switch the engine off
while driving.
Conventions
GWarning
HEnvironmental warning
!Potential damage
iTip
왘Instruction
Displays
6
i
On-screen display
Guidelines for Breakdown Services (Subject to technical modifications)
Vehicle identification
Vehicle model designation
1224
12Permissible gross vehicle weight in
tonnes
24Engine output in hp (x 10)
Location of vehicle model plate/vehicle identification number
1Model plate (example)
2Vehicle identification number on right
longitudinal frame member
General
3Vehicle identification number (example)
Guidelines for Breakdown Services (Subject to technical modifications)
Starting and stopping the engine with the cab tilted ....................................... Page 95
Guidelines for Breakdown Services (Subject to technical modifications)
i
Overview
Instrument panel
Description and roadside assistance
Standard
onboard
computer
The Standard and Plus onboard computers can be distinguished by the
symbols on the control pad. Vehicles with Plus onboard computer have
an additional display in the tachometer (outside/coolant temperature
display
1Status indicator
(see page 28)
2Display
Vehicles with
• Standard onboard computer (see page 16)
• Plus onboard computer (see page 20)
3Outside/coolant temperature displaybReset button
4Total mileagecSelector button for outside/coolant
5TachometerdTRIP button for resetting trip mileage and for
3) and a display in the speedometer (total mileage 4).
8Fuel/AdBlue® level gauge
(see page 14)
9Speedometer
aInstrument illumination
• + brighter
• - darker
temperature display
trip data or trip computer
Plus onboard
computer
6Reservoir pressure gauge for brake circuit
1
or 2 (see page 12)
7STOP lamp (see page 29)
Guidelines for Breakdown Services (Subject to technical modifications)
eIndicator lamps
(see page 43)
i
11
Instrument panel
Reservoir pressure gauge for brake circuit 1 or 2
1Brake circuit 1 indicator lamp
2Brake circuit 2 indicator lamp
3Reservoir pressure gauge for brake circuit
1
or 2
왘 Turn vehicle key in steering lock to drive position.
The brake circuit with the lowest reservoir pressure
is displayed automatically by the appropriate
indicator lamp
pressure in this brake circuit.
1 or 2. The gauge 3 shows the
Description and roadside assistance
i
Vehicles with Plus onboard computer:
The reservoir pressure of both brake circuits can be shown in the display.
To do this, call up menu
Check Info > Reservoir Pressure
Risk of accidentG
Leaks in the compressed air brake system put the operational safety of the vehicle at risk. If the reservoir
pressure in the compressed air brake system is too low, it is not possible to brake the vehicle. This could
make you cause an accident with possible injury to yourself and others.
Do not set the vehicle in motion until the reservoir pressures have been reached and the STOP lamp has gone
out.
If the display shows —, do not start to move the vehicle or, if moving, stop it as quickly as possible taking
into account the traffic situation. In addition, the segments of the status indicator light up red and the STOP
lamp does not go out.
Have the brake system checked and repaired as quickly as possible at a qualified specialist workshop
possessing the required expertise and tools in order to perform the necessary work.
Mercedes-Benz recommends a Mercedes-Benz service center for this work. It is absolutely essential that all
safety-relevant work and all work on safety-relevant systems is performed by a qualified specialist workshop.
(see page 25).
12
The necessary reservoir pressure for the service brake is 10 bar (constant pressure system).
The ancillary consumer circuit is filled only after brake circuits 1 and 2 have been filled.
The operational safety of the vehicle requires an adequate reservoir pressure in brake circuits 1 and 2 (10 bar)
and in the ancillary consumer circuit(8.5 bar).
Guidelines for Breakdown Services (Subject to technical modifications)
i
Gear indicator
Telligent® automatic gearshift system
ÌStandard onboard computer
ÍPlus onboard computer
1Engaged: 4th gear
2Recommended or preselected: 3rd gear
The display shows the engaged gear 1 and the
recommended or preselected gear
2.
Instrument panel
1-6
N
R
1st to 6th gear
Transmission neutral
Reverse gear
Description and roadside assistance
Guidelines for Breakdown Services (Subject to technical modifications)
i
13
Instrument panel
Fuel/AdBlue® level gauge
1AdBlue® level gauge
2Fuel level gauge
왘 Turn vehicle key in steering lock to drive position.
왘 Check level on fuel/AdBlue® level gauge and top
up if necessary.
왘 Switch off the engine and the auxiliary heater be-
fore filling the reservoir.
Fuel reserve indicator
Description and roadside assistance
When the content of the fuel tank has dropped to about 14%, the display shows W. At the same time the
segments of the status indicator light up yellow.
AdBlue® level gauge
The AdBlue® level gauge 1 provides only a rough
indication of the AdBlue
is indicated by 4 blue segments in the Instrument.
®
supply. The AdBlue® level
i
The current AdBlue® level in liters can be called
up on the display of the Standard onboard
computer
computer (see page 25).
If the AdBlue® reservoir is empty or there is a
malfunction in the BlueTec
system, the indicator lamp
message also appears. In this case the vehicle must
be refueled with AdBlue
rectified immediately.
(see page 18) or the Plus onboard
®
exhaust aftertreatment
± lights up. A display
®
or the fault must be
1 segmentAdBlue® level between reserve and
tank 1/4 full
2 segmentsAdBlue® level between
tank 1/4 and 1/2 full
3 segmentsAdBlue® level between
tank 1/2 and 3/4 full
4 segmentsAdBlue® level between
tank 3/4 full and tank full
AdBlue® level at reserve
SegmentsAll segments are off
DisplayStandard onboard computer:
#
RES
Plus onboard computer: "
Refuel AdBlue
14
Indicator lamp-
Guidelines for Breakdown Services (Subject to technical modifications)
i
Instrument panel
!
If the AdBlue® supply is exhausted or there is a
malfunction, the engine power may be signifi
cantly reduced the first time the vehicle comes to
a standstill.
1
The engine power is not reduced in emergency vehicles.
1
-
AdBlue® supply exhausted
SegmentsAll segments are off
DisplayStandard onboard computer:
#
0 l
Plus onboard computer: "
Refuel AdBlue
Indicator lamp±
Description and roadside assistance
Guidelines for Breakdown Services (Subject to technical modifications)
i
15
Instrument panel
Standard onboard computer
Design and operation
The Standard onboard computer is activated as soon as you turn the vehicle key in the steering lock to the drive
position. The Standard onboard computer allows you to call up information about your vehicle and to make and
change various settings.
Risk of accidentG
Operating the onboard computer while driving can distract your attention away from what is happening on
the road. You could lose control of the vehicle and cause an accident.
For this reason, only operate the onboard computer when the vehicle is stationary with the parking brake
applied.
Description and roadside assistance
Buttons and display
1Display
2Control pad
º Back
èPage up/down
qInfo
p Settings
3Reset button
4TRIP button
The control pad 2 and the buttons 3 and 4 on the instrument panel are used to operate the Standard
onboard computer e.g. to call up displays or to change settings.
Display check
왘 Turn vehicle key in steering lock to drive position.
During the display check
• the warning buzzer sounds for about 1 second
• the segments of the status indicator light up yellow
• all the indicator lamps in the instrument panel light up for about 2 seconds
• the ABS equipment is checked
16
When the display check is complete, the default display appears.
i
If ABS equipment is detected, the display shows the ABS equipment for about 3 seconds after the display
check.
Guidelines for Breakdown Services (Subject to technical modifications)
i
Instrument panel
Default display
1Outside/coolant temperature display
2Main odometer
3Trip odometer
4Time
The TRIP button can be used to change between the trip mileage display and the trip data in the instrument
panel.
i
If the Standard onboard computer detects malfunctions in the system, the messages appear in sequence on
the display and the segments of the status indicator lights up yellow or red,
Confirming display messages, see page 28.
see page 27.
Description and roadside assistance
Display fields
The display fields are actuated according to the installed equipment or the activated functions.
1Status indicator
2Fault symbol fields
3Operating display for differential locks and
PTOs
4Gear indicator
5System abbreviations
Status indicator
The segments of the status indicator 1 light up yellow or red to distinguish display messages according to their
priority rating. Display message with yellow/red status indicator,
see page 27.
System abbreviation or fault symbol
When a display message is shown on the Standard onboard computer, the display field shows the system
abbreviation
System abbreviations,
5 of the affected control unit or a fault symbol, e.g. if the coolant temperature is excessively high.
see page 42.
Guidelines for Breakdown Services (Subject to technical modifications)
i
17
Instrument panel
Menus in detail
i
The number and sequence of the menus depend on the vehicle model and the vehicle equipment. The values
given are examples.
Risk of accidentG
Operating the onboard computer while driving can distract your attention away from what is happening on
the road. You could lose control of the vehicle and cause an accident.
For this reason, only operate the onboard computer when the vehicle is stationary with the parking brake
applied.
Menu overview
Description and roadside assistance
Menu structure
Description
Default displayIf the control pad is not
pressed within a period of
15 minutes after a menu is
called up, the default
display reappears.
è
AdBlue #
56 % 28 l
Engine oil level:
OEL ok
or
OIL ok
2.5 l
or
q
q
Fuel level "
19 % 66 l
Engine operating
hours:
MTBS 192 h
HRS 192 h
or
qThe Standard onboard
computer displays the
AdBlue
liters and percent.
Check engine oil level with
engine at operating
temperature about
1
off the engine.
Top up engine oil if
necessary.
®
and fuel levels in
minute after switching
18
Guidelines for Breakdown Services (Subject to technical modifications)
i
Menu structure
Instrument panel
Description
Total axle load:
GES 23.5t
SUM 23.5t
or
è
Condensation:
Æ
è
Diagnosis 1:
FR 0004 463902
q
q
Axle load:
VA 7.5t
FA 7.5t
Condensation:
reset
qDisplay
message
FR 0406 E01
or
1:
q... other axle
loads:
Reset
button
Axle load
RA 1
Axle load
RA 2
Condensation:
ok
HA 1
HA 2
or
or
q... other display
messages
The front axle (VA/FA) or
rear axle (HA/RA)
indicated flashes in the
display.
The axle load display is not
a calibrated system and
cannot be used for official
purposes.
The menu only appears in
conjunction with a
relevant display message,
(see page 31). In some
cases the condensation
message can be reset by
pressing the Reset button.
After the last display
message the fault memory
can be erased with the
Reset button. Display
messages,
see page 27.
Description and roadside assistance
è
Diagnosis..
...
q
Display message
...
Guidelines for Breakdown Services (Subject to technical modifications)
q
... other display
messages
Other control units are
displayed with the
associated system
abbreviations,
see page 42.
i
19
Instrument panel
Plus onboard computer
Design and operation
The Plus onboard computer is activated as soon as you turn the vehicle key in the steering lock to the drive
position. The Plus onboard computer allows you to call up information about your vehicle and to make and
change various settings.
Risk of accidentG
Operating the onboard computer while driving can distract your attention away from what is happening on
the road. You could lose control of the vehicle and cause an accident.
For this reason, only operate the onboard computer when the vehicle is stationary with the parking brake
applied.
Description and roadside assistance
Buttons and display
1Display
2Control pad
‚ Page up
ƒ Page down
„ Select main menu/submenu, confirm
settings
º Exit main menu/submenu, confirm
display messages
3Reset button
4TRIP button
The control pad 2 and the buttons 3 and 4 on the instrument panel are used to operate the Plus onboard
computer e.g. to call up submenus, to change settings, to confirm messages etc.
Display check
왘 Turn vehicle key in steering lock to drive position.
During the display check
• the warning buzzer sounds for about 1 second
• the segments of the status indicator light up yellow
• all the indicator lamps in the instrument panel light up for about 2 seconds
• the ABS equipment is checked
20
When the display check is complete, the default display appears.
i
If ABS equipment is detected, the display shows the ABS equipment for about 3 seconds after the display
check.
Guidelines for Breakdown Services (Subject to technical modifications)
i
Instrument panel
i
If the Plus onboard computer detects malfunctions in the system, the display messages appear in sequence
and the segments of the status indicator lights up yellow or red,
Confirming display messages, see page 27.
Display fields
The display fields are actuated according to the installed equipment or the activated functions.
1Status indicator
2Gear indicator
3Operating display for differential locks, PTOs
and additional axles
see page 27.
4Field for display messages, system abbrevi-
ations/fault symbols and fault type
5Information display
Status indicator
Individual segments of the status indicator 1 light up yellow or red to distinguish display messages according
to their priority rating. Display messages with yellow/red status indicator,
see page 27.
Display messages
Display messages are operating information, faults or warnings that appear automatically in the display, see
page 27.
System abbreviation or fault symbol
When a display message is shown on the Plus onboard computer due to a fault, the display shows the system
abbreviation of the affected control unit or a fault symbol, e.g. if the coolant temperature is excessively high.
System abbreviations,
see page 42.
Information display
The following information is displayed:
Description and roadside assistance
•Time
• Alarm clock symbol (if alarm clock is activated)
• Speed for the variable speed limiter c/cruise control d
• Trip mileage
Guidelines for Breakdown Services (Subject to technical modifications)
i
21
Instrument panel
Menus in detail
i
The number and sequence of the menus depend on the vehicle model and the vehicle equipment. The values
given are examples.
Risk of accidentG
Operating the onboard computer while driving can distract your attention away from what is happening on
the road. You could lose control of the vehicle and cause an accident.
For this reason, only operate the onboard computer when the vehicle is stationary with the parking brake
applied.
Calling up the main menu
Description and roadside assistance
왘 When the default display or another display from the home menu appears, press control pad „ or º.
The list of main menus appears in the display.
왘 Press control pad‚ or ƒ repeatedly until the desired main menu is highlighted in the display.
왘 Press control pad„ to open the highlighted main menu.
Another list of the submenus appears in the display.
Calling up a submenu
왘 Select the main menu.
Another list of the submenus appears in the display.
왘 Press control pad‚ or ƒ repeatedly until the desired submenu is highlighted in the display.
왘 Press control pad„ to open the highlighted submenu.
Another submenu list or the desired display, e.g.
Exiting a submenu
왘 Press control pad º.
The next menu up appears in the display.
To go directly to the home menu:
왘 Hold down control pad ºfor about 2 seconds.
The default display appears.
Oil level O.K.
, appears.
22
Guidelines for Breakdown Services (Subject to technical modifications)
i
Instrument panel
Home menu
The home menu follows a circular pattern and contains the following displays, depending on the vehicle
equipment:
• Default display with speed
•Date display
•Info display
• Trip computer
•Radio
• Navigation
왘 Press control pad ‚ or ƒ repeatedly until the desired display appears.
Description and roadside assistance
Guidelines for Breakdown Services (Subject to technical modifications)
i
23
Instrument panel
Default display
1Speed display
2Time
3Trip mileage
Main menus and submenus
The various main menus each comprise a number of functions pertaining to the same subject. In the
main menu, the submenus
Description and roadside assistance
The following main menus and submenus can be selected:
Guidelines for Breakdown Services (Subject to technical modifications)
i
Control unit list: BS, FR
Erase all events
see page 26
...see page 26
see page 26
Instrument panel
Check Info
menu
왘 Call up home menu („ º), Check Info main menu (‚ ƒ and „), and submenu (‚
ƒ).
Description
AdBlue tank
Reservoir
pressure
„ "
tank 28 l
„
•Tractor
vehicle
•Trailer
(The menu is only
displayed when a
trailer is detected
by the system.)
AdBlue
--The tank content is
displayed as a bar graph.
‚
ƒ
and
„
1: 6.3 bar
2: 6.2 bar
1 = Reservoir pressure,
brake circuit 1
2 = Reservoir pressure,
brake circuit 2
The reservoir pressures
are displayed as bar
graphs.
Oil level
„
Oil level O.K.
Oil 2.5 l
or
-
-
Check engine oil level with
engine at operating
temperature about
1
minute after switching
off.
Description and roadside assistance
Fault Info
menu
왘 Call up home menu („ º) and
Description
e.g.
bulb/fuse defective
If a fault message was stored, it can be displayed in the
Display messages,
If the symbol „ is also shown in the display, this indicates that further
information or instructions are available.
왘 Press control pad „.
Further information or instructions are displayed.
Fault Info
see page 27.
Top up engine oil if
necessary.
main menu (‚ ƒ and „).
Fault Info
menu.
Guidelines for Breakdown Services (Subject to technical modifications)
i
25
Instrument panel
Service Info
왘 Call up main menu („ º) and
menu
Service Info
Description
RESET condensation?
The
RESET condensation?
display message,
reset by pressing the Reset button. When reset, the message
display.
Diagnosis
왘 Call up home menu („ º),
Description and roadside assistance
ƒ).
Control unit list:
•BS
•FR
•INS
•...
menu
‚
ƒ
and
„
Diagnosis
•MB object
number
•Events
•Measurements
•Binary values
•Erase all
events
main menu (‚ ƒ and „).
submenu only appears in conjunction with a relevant
see page 27. In some cases the condensation message can be
O.K.
appears in the
main menu (‚ ƒ and „), and submenu (‚
Description
‚
ƒ
and
„
MBS 0004464833
MB object number/Binary
values/Measurements
:
These menus contain
information that can be
used to ascertain the
cause of a fault in a system
by remote diagnosis.
Erase all events
„
Yes/No
‚
ƒ
and
„
Events
: This menu
contains any existing
display messages from the
system selected.
-All display messages are
erased.
26
Guidelines for Breakdown Services (Subject to technical modifications)
i
Instrument panel
Display messages
Display messages are operating information, fault messages or warnings that appear automatically in the
display. The segments of the status indicator light up yellow or red depending on the priority rating. In addition
to the display message, an indicator lamp in the instrument panel may light up.
Display messages can be canceled and called up at a later time. If an indicator lamp lights up with the display
message, it will not go out again even when the display message is confirmed.
In the case of significant malfunctions, the display message is backed up by a warning buzzer and the STOP
lamp.
Display messages in the Standard onboard computer
1Fault Info menu
2System abbreviations
3Fault symbol for cause
Description and roadside assistance
Display messages in the Plus onboard computer
1Display message, e.g.
2Call up further information with control pad
bulb/fuse defective
„
3Fault location (tractor vehicle or trailer/
semitrailer)
4Fault symbol for cause
Status indicator
1Status indicator
Guidelines for Breakdown Services (Subject to technical modifications)
i
27
Instrument panel
Confirm display message
왘 Press control pad º.
The display message disappears from the display.
Standard onboard computer: The display message is stored in the diagnosis memory or in the
menu.
Plus onboard computer: The display message can be called up at any time through the
(see page 25).
Status indicator
Individual segments of the status indicator light up yellow or red to distinguish display messages according to
their priority rating.
The status indicator lights up yellow for malfunctions of low priority, e.g. when a bulb is defective. The status
Description and roadside assistance
indicator also lights up yellow in particular operating states, e.g. when a power take-off has been activated.
The status indicator lights up red for malfunctions of high priority, e.g. when the alternator is defective.
Display message with yellow status indicator
Risk of accidentG
The operational safety of the vehicle may be compromised if there is a display message with yellow status
indicator.
Adjust your driving style accordingly and drive with special care.
Fault Info
Fault Info
menu
Follow the instructions and observe the additional information in the display.
Have the cause checked and repaired as quickly as possible at a qualified specialist workshop possessing the
required expertise and tools in order to perform the necessary work.
Mercedes-Benz recommends a Mercedes-Benz service center for this work. It is absolutely essential that all
safety-relevant work and all work on safety-relevant systems is performed by a qualified specialist workshop.
28
Guidelines for Breakdown Services (Subject to technical modifications)
i
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