4KMVWC300BW0
TOP=LOADING WASHER
USE AND CARE GUIDE
GUIDE D'UTILISATION ET D'ENTRETIEN
DU LAVE=LINGE A CHARGEMENT PAR LE DESSUS
LAVADORA DE CARGA SUPERIOR
MANUAL DE USO Y CUIDADO
Table of Contents
WASHER SAFETY ............................................................................................ 2
WHAT'S NEW UNDER THE LiD ...................................................................... 3
SPECIFICATIONS ............................................................................................ 3
CONTROL PANEL AND FEATURES ............................................................... 4
CYCLE GUIDE .................................................................................................. 5
USING YOUR WASHER ................................................................................... 6
WASHER MAINTENANCE ............................................................................... 9
TROUBLESHOOTING .................................................................................... 11
Table des mati_res
SECURITE DU LAVE-LINGE .......................................................................... 15
OUOI DE NEUF SOUS LE COUVERCLE ? ................................................... 16
SPECiFiCATiONS .......................................................................................... 16
TABLEAU DE COMMANDE ET CARACTERISTIQUES ................................ 17
GUIDE DE PROGRAMMES ........................................................................... 18
UTILISATION DU LAVE=LINGE ..................................................................... 19
ENTRETIEN DU LAVE-LINGE ....................................................................... 22
DEPANNAGE .................................................................................................. 25
|ndice
SEGURIDAD DE LA LAVADORA ....................................................................31
_QU¢: HAY DE NUEVO DEBAJO DE LA TAPA? ............................................32
ESPECIFICACIONES ......................................................................................32
PANEL DE CONTROL Y CARACTER|STICAS ..............................................33
GU|A DE CICLOS ............................................................................................34
USO DE SU LAVADORA .................................................................................35
MANTENIMIENTO DE LA LAVADORA ..........................................................38
@
W10589591 B 4GMVWC300
SOLUCION DE PROBLEMAS .........................................................................40
4GMVWCl00
4KMVWC100
4KMVWC300
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriousJy injured if you don't
immediately follow instructions.
You can be kifled or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
iMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. Ifthe hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
SAVE THESE iNSTRUCTIONS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where it will be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
2
WHAT'S NEW UNDER THE LiD?
Your new washer will operate differently than your past agitator-style washer.
UdlockedLid Lock mill
-<223
To allow for higher spin speeds, the lid will lock and the
Lid Locked light will turn on. When this light is lit, the lid is
locked and cannot be opened. When this light is blinking,
the washer is paused. When this light is off, the lid can
be opened. If you need to open the lid to add a garment
after this point, you must press START/PAUSE/UNLOCK
and wait for the lid to unlock. The lid will only unlock after
washer movement has stopped. Depending on when in
the cycle you try to pause, it may take several seconds to
several minutes for the lid to unlock.
Sounds
-"d gl
At different stages of the wash cycle, you may hear
sounds and pauses that are different from those of your
previous washer. For example, you may hear a clicking
and hum at the beginning of the cycle as the lid lock
goes through a self-test. There will be different kinds of
humming and whirring sounds as the agitator tests for
load balance or moves the load. And, sometimes, you
may hear nothing at all as the washer allows time for
clothes to soak.
Spray Rinse
Select cycles default to a spray rinse. During these cycles,
you will hear water enter the washer as the tub spins,
allowing the rinse water to penetrate clothes. Check the
"Cycle Guide" for details.
IM PO RTANI"."
= After the washer basket fills to the selected water level, the lid must be closed before the wash cycle can start.
If filling stops with the lid open, close lid and press START button.
• Fabric Softener option must be selected to ensure fabric softener dispenses at the correct time.
NOTE: Fabric Softener dispenser not available on all models.
SPECIFICATIONS
These units are sold in multiple regions with different
requirements for measuring capacity. Below are a few
of the valid forms of measure posted on this product:
Dry Linen Capacity: A weight measure that reflects a maximum
load size that can be leaded into the dryer.
[ SASO Capacity
i ry Linen Capacity
10,5 kg (23Ib)
inlet Valve Water Pressure Specifications
Max inlet water pressure Min inlet water pressure
861,845 Pa 68,948 Pa
6,5 kg (14,3 Ib)
SASO Capacity: A capacity measure that represents the
capacity at which performance testing was completed.
SASO Water Consumption: Water consumption which the
manufacturer declares will be used in a specific cycle.
SASO Water Consumption
ll 60 litres
CONTROL PANEL AND FEATURES
Not all features and options are available on all models.
O WATER LEVEL
Select the setting most suitable for your load. Small will add
a low amount of water for smaller loads and Super Plus will
add the most amount of water for large or bulky loads. Items
need to move freely. Tightly packing can lead to poor clean-
ing performance, and may increase wrinkling and tangling.
TEMPERATURE
Temperature Control senses and maintains uniform water
temperatures by regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following the
garment label instructions, use the warmest wash water safe
for your fabric.
• Warm and hot water will be cooler than what your previous
washer provided.
• Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperature.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See "Cycle Guide" for detailed descriptions of cycles.
FABRIC SOFTENER
This option can be added to most cycles and must be set to
"YES" if using fabric softener during a cycle, it ensures that
fabric softener is added at the correct time in the rinse for
even distribution.
START/PAUSE/UNLOCK BUTTON
Press to start the selected cycle; press again to pause the
cycle and unlock the lid.
NOTE: if the washer is spinning, it may take several minutes
to unlock the lid. Press and hold for 3 seconds to cancel a
cycle.
Appearance may vary.
CYCLE STATUS LIGHTS
flu wash rinse spin done |idlocked
The Cycle Status Lights show the progress of a cycle. At
each stage of the process, you may notice sounds or pauses
that are different from traditional washers.
FILL
fill wash rinse spin done lid locked
C_
When the START/Pause/Unlock button is pressed, the
washer will fill to the selected water level. If the lid is
closed when the machine is done filling, the lid will lock
and the machine will begin operation.
If the lid is open when the water stops entering the
machine, the cycle will not begin until the lid has been
closed and the START/Pause/Unlock button is pressed.
If the cycle has not been started within 10 minutes of
the water filling the washer, the washer will pump out
the water.
WASH
flu wash rinse spin done [idlocked
You will hear the agitator moving the load. The motor
sounds may change at different stages in the cycle. The
wash time is determined by the selected soil level.
RINSE
flu wash rinse spin done [idlocked
You will hear sounds similar to the wash cycle as the
washer rinses and moves the load. You may hear the
motor turning on briefly (short hum) to move the basket
while filling. Fabric softener will be added if the Fabric
Softener-Yes option was selected.
Some cycles use spray rinsing. After draining and
spinning out wash water, the washer will continue to spin
and spray in rinse water for the entire rinse time.
4
SPiN
fill wash rinse spin done lidlocked
LID LOCKED
flu wash rinse spin done lid locked
The washer spins the load at increasing speeds for
proper water removal, based on the selected cycle and
spin speed.
DONE
flu wash rinse spin done lid locked
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Not all cycles and options are available on all models.
Heavily soiled
fabrics
Sturdy fabrics,
colorfast items,
towels, jeans
Heaw Duty
Heavy
Heavy Duty
Regular
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
High
High
To allow for higher spin speeds, the lid will lock and the
Lid Locked light will turn on. When this light is lit, the
lid is locked and cannot be opened. When this light is
blinking, the washer is paused. When this light is off,
the lid can be opened.
If you need to open the lid, press
START/Pause/Unlock. The lid will
unlock once the washer movement
has stopped. This may take several
minutes if the load was spinning at
high speed. Press START/Pause/
Unlock again to resume the cycle.
Use this cycle for heavily soiled or sturdy items. This cycle
uses spray rinses only. Use this cycle for cleaning the
interior of the washer. See "Washer Care."
Use this cycle for normally soiled or sturdy items.
t>start I
Ipause'°n'°ckI
[ 1
Large items such
as sheets, small
comforters, jackets
Cottons, linens,
sheets, and mixed
garment loads
No-iron fabrics,
cottons, perm
press, linens,
synthetics
Machine-wash
silks, lingerie,
washable wools
Swimsuits and
items requiring
rinsing without
detergent
Dripping wet or
hand-washed
items
NOTE: Be sure to select Fabric Softener-Yes, if adding fabric softener to load.
*All rinses are cold.
Normal
Heavy
Normal
Regular
Casual
Delicate
Rinse &
Spin
Drain &
Spin
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
Hot
Warm
Cool
Cold
rinse only
N/A
High
High
Low
Low
High
High
Use this cycle for heavily soiled cottons or mixed fabric
loads. This cycle uses spray rinses only and is the
recommended cycle for use in washer care.
Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle features a spray rinse.
Use this cycle to wash loads of no-iron fabrics such as
sport shirts, blouses, casual business clothes, permanent
press, and blends.
Use this cycle to wash lightly soiled garments indicating
"Machine Washable Silks" or "Gentle" cycle on the care
label. Place small items in mesh garment bags before
washing. This cycle features a spray rinse.
Combines a rinse and high speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.
This cycle uses a spin to shorten drying times for heavy
fabrics or special-care items washed by hand. Use this
cycle to drain washer after cancelling a cycle or completing
a cycle after a power failure.
J
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
1.
Sort and prepare your laundry
@
• Empty pockets. Loose change, buttons, or any small object
can pass under the agitator and become trapped, causing
unexpected sounds.
• Sort items by recommended cycle, water temperature,
and colorfastness.
• Separate heavily soiled items from lightly soiled.
• Separate delicate items from sturdy fabrics.
• Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items during
washing.
Helpful Tips:
• When washing water-proof or water-resistant items, load
evenly.
• Use mesh garment bags to help avoid tangling when washing
delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Add detergent
Add a measured amount of detergent into the bottom of the
washer basket before adding clothes. If using an Oxi or
color-safe bleach laundry boost product, add to the bottom
of the washer basket, as well.
iMPORTANT: Follow the manufacturer's instructions to
determine the amount of detergent to use.
6
3. Load laundry into washer
Load garments in loose heaps evenly
around basket wall. For best results, do
not pack the load tightly. Do not wrap large
items such as sheets around the agitator;
load them in loose piles around the sides of
the basket. Try mixing different sized items
to reduce tangling.
iMPORTANT: Do not tightly pack or force items into washer.
Items need to move freely for best cleaning and to reduce
wrinkling and tangling.
Add liquid chlorine bleach
to dispenser
Add fabric softener to dispenser
(on some models)
Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer's directions for correct amount
of fabric softener based on your load size.
Dilute liquid fabric softener by filling the dispenser with warm
water until liquid reaches the underside of the rim. See max fill
line arrows. Then select Fabric Softener-Yes option.
iMPORTANT: Fabric Softener option must be selected to "Yes"
to ensure proper distribution at correct time in cycle.
Adding Liquid Fabric Softener Manually to Wash Load
During the final rinse, wait until the washer has completed filling,
press the START/Pause/Unlock button to pause the washer. Lift
the lid and add the measured recommended amount of liquid
fabric softener. Close the lid and press the START/Pause/Unlock
button again to start the washer.
Do not overfill, dilute, or use more than 236 mL (1 cup).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
6= Select cycle
norma_ regular
heavy
Turn cycle knob to choose your wash cycle. For more
information, see "Cycle Guide".
7, Select WATER LEVEL
9, Select OPTION (on some models)
Y; water |evel
medium large
Select the Water Level setting most suitable for your load.
Small will add a low amount of water for smaller loads and
Super Plus will add the most amount of water for large or
bulky loads. Items need to move freely.
8, Select TEMPERATURE
temperature
all cold rinses
cool warm
Once you select a cycle, select the desired wash temperature
by turning the Temperature knob to the appropriate setting
based on your load. All rinses are cold.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
Not ::
Some cold water is added to save :::Whites and pastels
energy. This will be cooler than Durable garments
your hot water heater setting.
Heavy soils
W fabric softener
added
0 I
no ,,_yes
If you are using fabric softener, be sure to set Fabric
Softener-Yes option.
"10, Press START/Pause/Unlock
to begin wash cycle
l>start
pause/unleck
to cancel
O hold3 sec.
Press the START/Pause/Unlock button to start the wash cycle.
When the cycle has finished, the DONE indicator will light.
Promptly remove garments after cycle has completed
to avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the
washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close lid
and press START/Pause/Unlock again to restart the cycle.
If lid is left open for more than 10 minutes, the water will pump
out automatically.
Warm
Some cold water will be added, so Bright colors
this will be cooler than what your Moderate to light soils
CooJ
Warm water may be added to
assist in soil removal and to help
dissolve detergents.
Colors that bleed
or fade
Cold iii
This is the temperature from your :::Dark colors that
faucet. If your tap cold water is _::bleed or fade
added to assist in soil removal
very cold, warm water may be Light soils
and help dissolve detergent.
8
WASHER MAINTENANCE
WATER iNLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
r
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always follow the detergent manufacturer's instructions
regarding the amount of detergent to use. Never use
more than the recommended amount because that may
increase the rate at which detergent and soil residue
accumulate inside your washer, which in turn may result
in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold water washes), because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help
dry out the washer and prevent the buildup of odor-
causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.
Cleaning the inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above, and use this recommended monthly
cleaning procedure:
Recommended Cycle for Cleaning the Washer
Refer to the "Cycle Guide" for the optimal cycle for cleaning
the inside of the washer. Use this cycle with liquid chlorine
bleach as described below.
Begin procedure
1. Chlorine Bleach Procedure:
a. Open the washer lid and remove any clothing
or items.
b. Add 236 mL (1 cup) of liquid chlorine bleach
to the bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the cycle recommended for cleaning the inside
of the washer.
f. Press the START/PAUSE/Unlock button to start the
cycle.
NOTE: For best results, do not interrupt cycle. If cycle
must be interrupted, press START/PAUSE/Unlock once or
twice (depending on model). After the cycle has stopped,
run a RINSE and SPIN cycle to rinse cleaner from washer.
f WASHER CARE (cont.) "_
Cleaning the Dispensers
After a period of using your washer, you may find some
residue buildup in the washer's dispensers. To remove
residue from the dispensers, wipe them with a damp cloth
and towel dry. Do not attempt to remove the dispensers or
trim for cleaning. The dispensers and trim are not removable.
If your model has a dispenser drawer, however, remove the
drawer and clean it before or after you run the Clean Washer
cycle. Use an all-purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.
Use only mild soaps or cleaners when cleaning external
washer surfaces.
iMPORTANT: To avoid damaging the washer's finish, do not
use abrasive products.
r
NON=USE AND VACATION CARE
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to
water pressure surge.
f WINTER STORAGE CARE
iMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 L (1 qt.) of R.V.-type antifreeze in basket and run
washer on RINSE & SPIN cycle for about 30 seconds to
mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
TRANSPORTING YOUR WASHER
r
RE! NSTALLING/USI NG WASHER AGAI N
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to "installation Instructions" to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run washer through Heavy Duty Heaw cycle to clean
washer and remove antifreeze, if used. Use half the
manufacturer's recommended amount of detergent for
a medium-size load.
10
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Check the following for Feet may not be in contact with the
proper installation or floor and locked.
see "Using Your
Washer" section
Clicking or metallic
noises
Gurgling or humming
Washer may not be level.
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
Possible Causes Solution
1
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly.
Check floor for flexing or sagging. If flooring is uneven, a 19 mm
(3/4") piece of plywood under your washer will reduce sound.
See "Level the Washer" in Installation Instructions.
Load dry items in loose heaps evenly around basket wail.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Super Plus or Large water level and the Normal Regular
cycle and for oversized, non-absorbent items such as
comforters or poly-filled jackets.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles.
Check the following for
proper installation:
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
_.appropriately)
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as
recommended.
Check for proper water supply.
Water may splash off basket ifwasher is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
J
11
TROUBLESHOOTING
m
Electrical Shock Hazard
Plug into a grounded (earthed) outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads are
still wet or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes
Possible Causes
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Use a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4.5").
Too much detergent causing suds to Always measure and follow detergent directions for your load.
slow or stop draining and spinning. To remove extra suds, select Rinse & Spin. Do not add detergent.
J
Plug power cord into a grounded outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause/Unlock.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Empty pockets and use garment bags for small items.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed
spin for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
Tightly packed or unbalanced loads may not allow the washer to
spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See "Using Your Washer" for
loading recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 1.25 m (4')
above the floor. Remove any clogs from drain hose.
Solution
12
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Dry spots on load High speed spins extract more The high spin speeds combined with air flow during the final
after cycle moisture than traditional top-load spin can cause items near the top of the load to develop dry
washers, spots during the final spin. This is normal.
wash or rinse
temperatures
Load not rinsed Check for proper water supply.
Load is tangling Washer not loaded as recommended. See "Using Your Washer" section.
Not cleaning or
removing stains
_. selection, being washed, j
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.Incorrect or wrong
Energy saving controlled
wash temperatures.
Using too much detergent.
Washer not loaded as recommended.
Using too low a load size/water level Choose a load size (water level) that matches the load
selection, being washed.
Washer not loaded as recommended.
Adding detergent on top of load.
Using too low a load size/water level Choose a load size (water level) that matches the load
Possible causes j Solution
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
The washer will not rinse well if tightly packed. Load with dry
items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Select a cycle with a slower wash action and spin speed; how-
ever, items will be wetter than those using a higher speed spin.
See the "Cycle Guide" to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the bottom
of the basket before adding the load items.
13
First try the solutions suggested here to possibly avoid the cost of a service call.
if you experience
Possible Causes _ Solution
J
Not cleaning or Using too much detergent. The suds from too much detergent can keep washer from
removing stains (cont.) operating correctly. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash
temperature to improve cleaning.
Use Heavy Duty-Heavy cycle for tough cleaning. See the "Cycle
Guide" to match your load with the best cycle.
Not using dispensers.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle. Select Fabric Softener-
Yes when using fabric softener.
Do not add products directly onto load.
Not washing like colors together.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
operation fabric softener in the fabric softener dispenser.
Fabric damage Sharp items were in pockets during Empty pockets, zip zippers, and snap or hook fasteners before
wash cycle, washing to avoid snags and tears.
Strings and straps could have tangled.
Items may have been damaged before
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
washing.
Fabric damage can occur if load is
tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Liquid chlorine bleach may have been
added incorrectly.
Do not pour liquid chlorine bleach directly onto load.
Wipe up bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer's care label
instructions. See the "Cycle Guide" to match your load with the
best cycle.
Odors Monthly maintenance not done as
recommended.
Using too much detergent.
See "Washer Care" in Washer Maintenance.
Unload washer as soon as cycle is complete.
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Washer Care".
Lid locked light is The lid is not closed. Close the lid. The washer will not start with the lid open.
flashing A cycle was stopped or paused The washer may still be spinning. The lid will not unlock until the
using the Start/Pause button, basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
14
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