Activate This Device ........................................................................................................ 201
About Phone .................................................................................................................... 201
System Update ................................................................................................................ 201
TOC xi
Copyright Information .............................................................................................................. 202
Index ....................................................................................................................................... 203
TOC xii
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
User Guide Notes
Instructions to perform tasks in this guide may change depending on the software version on
your phone.
All screens in this guide are simulated. Actual displays may vary.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Get Started 1
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Insert and Charge the Battery
Follow the steps below to insert the battery and charge it.
1. Install the battery.
Turn the battery cover lock counter-clockwise to the unlocked position.
Insert your thumb- or fingernail into the slot and lift the battery cover gently.
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery cover, making sure all the tabs are secure and there are no gaps
around the cover.
Get Started 2
Turn the battery cover lock clockwise to the locked position.
When you insert the battery, your phone may power on automatically.
Note:
2. Charge your battery.
Open the cover of the charger/accessory jack.
Plug the smaller end of the USB cable into the phone’s charger/accessory jack.
Plug the other end of the USB cable into the charger, and then plug the charger into
an electrical outlet.
Your phone’s battery should have enough charge for the phone to turn on and find a
Note:
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
3. Press and hold the
If your phone is activated, it will turn on and search for Sprint service.
If your phone is not yet activated, see Activate Your Phone for more information.
Power
button to turn the phone on.
Insert a SIM Card
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card.
Note:
Note:
Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
The SIM included contains information specific to your phone and should be retained
with the phone.
1. Remove the battery cover. See Insert and Charge the Battery.
Get Started 3
2. Lift the battery and remove it.
3. Slide the flap of the SIM card holder in the direction of the arrow to unlock it and lift the
flap.
4. Hold the SIM card so that the metal contacts on the SIM card face down and the cut off
corner points to the bottom-left corner of your phone. Insert the SIM card into the flap of
the SIM card holder.
5. Replace the flap of the SIM card holder and slide the flap in the direction of the arrow to
lock it.
6. Replace the battery and the battery cover. See Insert and Charge the Battery.
Get Started 4
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a
Activation
Update
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•If an error occurs, touch
activation wizard.
•Follow the on-screen prompts to complete the activation process.
screen, which may be followed by a
screen. Follow the onscreen instructions to continue.
Activate
to override auto-activation and start the manual
PRL Update
Hands Free
screen and a
Firmware
To confirm activation, make a phone call. If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at
Do not press the
Tip:
button cancels the activation process.
If you are having any difficulty with activation, contact Sprint Customer Service by calling
Note:
1-888-211-4727
Power
from any other phone.
button while the phone is being activated. Pressing the
1-888-211-4727
for assistance.
Power
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Get Started 5
Note: Voicemail Password
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
To set up visual voicemail:
– Sprint strongly recommends that you create a password when
1. Press
to turn on the display and then flick to unlock the screen.)
2. Touch
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, touch
enter your numeric responses.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Touch the
the voicemail services.
To set up traditional voicemail:
1. Press
Home
Personalize now
Welcome to Voicemail
Home
> >
> > . (If your screen is locked, press the
Voicemail
and follow the system prompts to:
. (If your screen is locked, press the
Dialpad
message on the screen to play a brief explanation of
to bring up the onscreen dialpad to
Power
Power
button to turn
button
on the display and then flick to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
For more information about voicemail, see Voicemail (Traditional) or Visual Voicemail.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Get Started 6
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all of your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Sign in/Register
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize purchases.
and then click
Sign up now!
to get started.) If
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at
1-888-211-4727
.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online:
sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen
savers, and more.
From Your Sprint Phone
Get Started 7
1. Press
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access the Sprint Zone, where you can check your account,
From Any Other Phone
Home
update your phone, watch video tutorials, or contact Sprint Customer Service.
> > .
● Sprint Customer Service:
● Business Customer Service:
1-888-211-4727
1-888-788-4727
.
.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings, movie listings or showtimes, driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press
Home
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
> > , and then touch .
► Press
For more information or to see the latest in products and services, visit us online at sprint.com.
Get Started 8
Home
> > , and then touch .
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Key Functions
●
Smart Sonic Receiver (Internal)
Smart Sonic Receiver.
lets you hear the caller and automated prompts. See
Phone Basics 9
●
Proximity Sensor/Light Sensor
detects how close an object is to the surface of the
screen. This is typically used to detect when your face is pressed up against the screen,
such as during a phone call. It also automatically turns off the keyboard backlight and
brightens the display when you are in sunlight or a bright room, and turns on the
keyboard backlight and dims the display in darker places.
●
LED Indicator
●
Home Key
displays a phone notification, charging status, or alert.
returns you to the home screen. Press and hold to open the recently-
used applications window.
●
Back Key
lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
●
Speakers
let you hear the different ringtones and sounds. The speakers also let you
hear the caller’s voice in speakerphone mode.
●
Menu Key
●
Self Camera Lens
lets you open the menus of the current screen or application.
takes pictures and records videos while facing the screen, and
allows you to video conference.
●
Touchscreen
displays all the information needed to operate your phone. Use finger
gestures to navigate and interact with items on the screen.
●
Power Button
lets you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
●
Headset Jack
allows you to plug in an optional headset for convenient, hands-free
conversations.
●
Speaker Button
lets you place or receive calls in speakerphone mode or turn the
speakerphone on and off during a call.
●
Microphones
transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos.
●
Charger/Accessory Jack
allows you to connect the micro-USB cable (included) to
charge the battery or to transfer files to and from a computer.
●
Volume Button
allows you to adjust the ringtone or media volume when you are not on
a call, or adjust the voice volume during a call.
●
Direct Connect Button (DC Button)
allows you to make Direct Connect calls, send Call
Alerts, and view Direct Connect Call logs.
●
Camera Button
lets you activate the camera and video camera, and take pictures and
videos.
Phone Basics 10
●
Internal Antennas
not obstruct while using the phone.
facilitate reception and transmission. To maximize performance, do
●
Battery Cover Lock
●
Power Connectors
●
SIM Card Slot (Internal)
Your phone comes with the SIM card preinstalled.
Note:
●
microSD Card Slot (Internal)
external memory.
●
Back Camera Lens
●
Camera Flash
or recording a video. It can also work as an LED flashlight. See LED Flashlight.
CAUTION!
Inserting an accessory into the incorrect jack may damage the phone.
turns to lock and unlock the battery cover.
allow your phone to be connected to an optional multi-bay charger.
allows you to insert a SIM card.
allows you to insert an optional microSD card to support
lets you take pictures and videos.
helps illuminate subjects in low-light environments when taking a picture
Smart Sonic Receiver
Smart Sonic receiver transmits sound through vibrations on your phone’s display screen. Place
your ear around the internal receiver and adjust the position of the phone to find the best
hearing point depending on the surrounding environment.
Do not cover the microphones during a call. Do not apply any sheet or sticker to the
Note:
display area as it may compromise the hearing quality.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Phone Basics 11
Turn Your Phone On
► Press and hold the
Power
button.
Turn Your Phone Off
1. Press and hold the
2. Touch
Your screen remains blank while your phone is off.
Power off
Power
> OK to turn the phone off.
button to open the phone options menu.
Restart Your Phone
► Press and hold the
The phone will shut down and power on again.
Power
button and touch
Restart
> OK.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note:
For information on how to adjust the time before the screen turns off, see Sleep.
Power
button. Pressing the
Power
button again
Turn the Screen On and Unlock It
1. To turn the screen on, press the
2. Flick to unlock the screen.
You can disable the screen lock or enable a more secure one from the Settings
menu. See Screen Lock.
Power
button.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Phone Basics 12
Touch
Touch the screen with your finger to select or launch a menu, option, or application. A light
touch works best.
Touch and Hold
To open the available options for an item (for example, a keyboard), touch and hold the item.
Drag
Touch and hold your finger before you start to move it. Do not release your finger until you have
reached the target position.
Phone Basics 13
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes.
Phone Basics 14
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out, or spread the screen to zoom in
when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom
in.)
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Phone Basics 15
Note:
The
Auto-rotate screen
automatically change. Press
Auto-rotate screen
check box needs to be selected for the screen orientation to
>
Home
.
Menu
>
System settings
>
Display
>
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more.
Home Screen Overview
Your home screen extends beyond the initial screen. Swipe the screen left or right to display
additional screens.
●
Status Bar:
display the Notifications panel.
●
Shortcut:
Phone Basics 16
Displays the time, notification, and phone status icons. Slide down to
Allows users to quickly launch applications.
●
Application Launcher:
phone.
Touch to display available applications and widgets on the
●
●
●
●
Tip:
Favorites Tray:
customize these icons except the application launcher icon in the middle.
Screen Position Indicator:
Folder:
as a group.
Google Search Bar:
on the phone or on the Internet. Touch to enter text or touch to speak your keyword.
Press
Allows users to organize screen items. You can store multiple application icons
Home
Contains up to five icons and appears on every home screen. You can
Indicates where you are among the five home screens.
Allows users to enter text or spoken keywords for a quick search
to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone has four extended home screens to provide
more space for adding icons, widgets, and more. Press
screen to move from the main screen to an extended screen.
● You cannot add more screens.
● While on an extended screen, press
Home
Home
to return to the main home screen.
and then drag across the
Customize the Home Screen
Learn how to add, move, or remove items from the home screen.
Phone Basics 17
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