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E6710
User Guide
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Kyocera E6710, Torque User Guide

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Kyocera Torque
User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. KYOCERA is a registered trademark of Kyocera Corporation. Other marks are trademarks of their respective owners.
[Sprint UG template version 12c]

Table of Contents

Table of Contents ......................................................................................................................... i
Get Started ................................................................................................................................ 1
User Guide Notes ................................ ................................................................ ............... 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 2
Insert and Charge the Battery ...................................................................................... 2
Insert a SIM Card......................................................................................................... 3
Activate Your Phone ........................................................................................................... 5
Set Up Voicemail ................................................................................................ ................ 5
Sprint Account Information and Help ................................................................ ................... 6
Sprint Account Passwords ........................................................................................... 7
Manage Your Account ................................................................................................. 7
Sprint Support Services ............................................................................................... 8
Phone Basics ............................................................................................................................. 9
Your Phone’s Layout ........................................................................................................... 9
Smart Sonic Receiver ........................................................................................................11
Turn Your Phone On and Off .............................................................................................11
Turn Your Screen On and Off ............................................................................................12
Touchscreen Navigation ....................................................................................................12
Your Home Screen ............................................................................................................16
Home Screen Overview ..............................................................................................16
Extended Home Screens ............................................................................................17
Customize the Home Screen ......................................................................................17
Status Bar ..........................................................................................................................19
Enter Text ..........................................................................................................................21
Touchscreen Keyboards .............................................................................................21
Swype .........................................................................................................................21
Swype Settings ...........................................................................................................25
Android Keyboard .......................................................................................................26
Android Keyboard Settings .........................................................................................29
Copy and Paste Text ..................................................................................................29
Phone Calls ..............................................................................................................................32
Make Phone Calls ..............................................................................................................32
Call Using the Phone Dialpad .....................................................................................32
Call from Call Logs .....................................................................................................33
Call from Contacts ......................................................................................................33
Call Using a Speed Dial Number ................................................................................33
Call a Number in a Text Message or Email Message ..................................................34
Call Emergency Numbers ...........................................................................................34
Call Numbers with Pauses ..........................................................................................35
Call Using the Plus (+) Code .......................................................................................35
Call Using Internet Calling ..........................................................................................35
Receive Phone Calls ..........................................................................................................36
Visual Voicemail ................................................................................................................37
Set Up Visual Voicemail..............................................................................................37
Review Visual Voicemail .............................................................................................38
Listen to Multiple Voicemail Messages ................................ .......................................39
Compose a Message ..................................................................................................40
Configure Visual Voicemail Settings ...........................................................................40
Change Your Main Greeting via the Voicemail Menu ..................................................41
Edit the Display Name via the Voicemail Menu ...........................................................41
Voicemail (Traditional) .......................................................................................................41
Set Up Voicemail ........................................................................................................42
Voicemail Notification .................................................................................................42
Retrieve Your Voicemail Messages ............................................................................42
Phone Call Options ............................................................................................................43
In-call Options .............................................................................................................43
Caller ID .....................................................................................................................45
Call Waiting ................................................................................................................45
3-Way Calling .............................................................................................................45
Call Forwarding ..........................................................................................................46
Set Up Speed Dialing .........................................................................................................46
Call Logs ............................................................................................................................47
Call Settings ......................................................................................................................48
TTY Mode ...................................................................................................................49
Sprint Direct Connect ................................................................................................................50
About Sprint Direct Connect ...............................................................................................50
Before Making Your First Direct Connect Call ....................................................................50
Your Direct Connect Number .............................................................................................50
Dial Direct Connect Numbers .....................................................................................51
Save a Direct Connect Number ..................................................................................51
Display Your Direct Connect Number .........................................................................52
Make and Answer Direct Connect Calls .............................................................................52
Make a Direct Connect Call by Entering a Number .....................................................52
Make a Direct Connect Call from Contacts .................................................................54
Make a Direct Connect Call Using a Speed Dial Number............................................54
Make a Direct Connect Call from Recent DC’s ...........................................................54
Make a Direct Connect Call from the DC Call List ................................ .......................55
Availability Notifications ..............................................................................................55
Answer Direct Connect Calls ......................................................................................56
End a Direct Connect Call ...........................................................................................57
Call Alerts ................................ ................................................................ ..........................57
Send a Call Alert .........................................................................................................57
Reply to a Call Alert ....................................................................................................58
Group Connect ..................................................................................................................58
Make Group Connect Calls .........................................................................................58
Group Connect Call Information ..................................................................................60
TeamDC ............................................................................................................................60
Set Up a TeamDC Group ............................................................................................60
Update TeamDC Groups ............................................................................................61
Make a TeamDC Call .................................................................................................61
Remove Yourself from a TeamDC Group ...................................................................62
TeamDC Call Information ...........................................................................................62
Opt-In TeamDC ..........................................................................................................63
Scan Lock ...................................................................................................................63
Invites ................................................................................................................................63
Send an Invite .............................................................................................................63
Reply to an Invite ........................................................................................................64
Direct Connect Settings .....................................................................................................64
Turn Direct Connect On and Off .................................................................................64
Direct Connect Permissions ........................................................................................65
Group Call Options .....................................................................................................66
DC Headset Mode ......................................................................................................66
One Touch DC ............................................................................................................66
Beep During a DC Call ...............................................................................................67
People ......................................................................................................................................68
Get Started with People ................................................................................................ .....68
Add a Contact ....................................................................................................................70
Save a Phone Number .......................................................................................................72
Edit a Contact ....................................................................................................................72
Add a Group Contact .........................................................................................................74
Edit a Group Contact .........................................................................................................75
DC Group Contact .............................................................................................................75
Add a Group Connect Contact ....................................................................................76
Edit a Group Connect Contact ....................................................................................76
ICE (In Case of Emergency) ..............................................................................................76
Synchronize Contacts ........................................................................................................78
Share a Contact ................................ ................................................................ .................78
Sprint Mobile Sync .............................................................................................................79
Accounts and Messaging ..........................................................................................................80
Gmail / Google ...................................................................................................................80
Create a Google Account ............................................................................................80
Sign In to Your Google Account ..................................................................................81
Access Gmail ..............................................................................................................81
Send a Gmail Message ..............................................................................................82
Read and Reply to Gmail Messages ...........................................................................82
Email .................................................................................................................................83
Add an Email Account ................................................................................................83
Add a Corporate Account ............................................................................................84
Compose and Send Email ..........................................................................................85
View and Reply to Email .............................................................................................85
Manage Your Email Inbox ...........................................................................................86
General Email Settings ...............................................................................................86
Email Account Settings ...............................................................................................87
Delete an Email Account.............................................................................................88
Text Messaging and MMS .................................................................................................88
Compose Text Messages ...........................................................................................88
Send a Multimedia Message (MMS) ................................................................ ...........89
Save and Resume a Draft Message ...........................................................................91
New Messages Notification .........................................................................................91
Managing Message Conversations .............................................................................91
Text and MMS Options ...............................................................................................93
Social Networking Accounts ...............................................................................................94
YouTube .....................................................................................................................94
Google Talk .......................................................................................................................95
Sign In and Chat .........................................................................................................95
Manage Your Friends .................................................................................................97
Mobile Indicators ........................................................................................................98
Sign Out .....................................................................................................................98
Google Talk Settings ..................................................................................................98
Apps and Entertainment .......................................................................................................... 100
Google Play Store App .................................................................................................... 100
Find and Install an App ............................................................................................. 100
Create a Google Wallet Account ............................................................................... 101
Request a Refund for a Paid App ............................................................................. 102
Open an Installed App .............................................................................................. 102
Uninstall an App ....................................................................................................... 103
Get Help with Google Play ........................................................................................ 103
Navigation ........................................................................................................................ 103
Google Maps ............................................................................................................ 103
Scout™ by Telenav .................................................................................................. 106
Google Navigation .................................................................................................... 107
Google Latitude ................................................................................................ ........ 108
Music Player .................................................................................................................... 111
Open the Music Library ............................................................................................. 111
Play Music ................................................................................................................ 111
Search for Music in the Music Library. ...................................................................... 113
Now Playing Queue. ................................................................................................. 113
Use Playlists ................................................................................................ ............. 114
Back Up Your Downloaded Music Files .................................................................... 115
Sprint ID ........................................................................................................................... 115
Install Your ID Pack .................................................................................................. 116
Switch ID Packs ........................................................................................................ 116
Sprint TV & Movies .......................................................................................................... 116
Sprint Zone ...................................................................................................................... 117
Web and Data ......................................................................................................................... 118
Wi-Fi ................................................................................................................................ 118
Turn Wi-Fi On and Connect to a Wireless Network ................................................... 118
Check the Wireless Network Status .......................................................................... 119
Connect to a Different Wi-Fi Network ........................................................................ 119
Sprint Connections Optimizer .......................................................................................... 119
Sprint 4G ......................................................................................................................... 120
Data Services (Sprint 3G and 4G Networks) .................................................................... 121
Your User Name ....................................................................................................... 121
Launch a Web Connection ........................................................................................ 121
Data Connection Status and Indicators ..................................................................... 122
Virtual Private Networks (VPN) ................................................................ ........................ 122
Prepare Your Phone for VPN Connection ................................................................. 123
Install Security Certificates ........................................................................................ 123
Add a VPN Connection ............................................................................................. 123
Connect to or Disconnect from a VPN ...................................................................... 123
Browser ........................................................................................................................... 124
Launch the Web Browser.......................................................................................... 124
Learn to Navigate the Browser ................................................................................. 124
Browser Menu .......................................................................................................... 125
Select Text on a Web Page ...................................................................................... 126
Go to a Specific Website........................................................................................... 127
Adjust Browser Settings ............................................................................................ 127
Create Website Settings ........................................................................................... 130
Reset the Browser to Default .................................................................................... 130
Set the Browser Home Page .................................................................................... 130
Create Bookmarks .................................................................................................... 131
Create a New Homepage ......................................................................................... 131
Add Bookmarks to Your Home Screen ................................ ..................................... 132
Portable Wi-Fi Hotspot ................................................................ ..................................... 132
Camera and Video .................................................................................................................. 134
Take Pictures ................................................................................................................... 134
Open or Close the Camera ....................................................................................... 134
Camera Viewfinder Screen ....................................................................................... 134
Take a Picture .......................................................................................................... 135
Review Screen ......................................................................................................... 136
Record Videos ................................................................................................................. 136
Video Viewfinder Screen........................................................................................... 136
Record Videos ................................................................ .......................................... 137
Camera Settings ................................ ................................................................ .............. 138
Video Camera Settings .................................................................................................... 139
View Pictures and Videos Using Gallery .......................................................................... 140
Open or Close Gallery .............................................................................................. 140
View Pictures and Videos. ........................................................................................ 141
Zoom In or Out on a Picture ...................................................................................... 142
Watch Video ............................................................................................................. 142
Working with Pictures ...................................................................................................... 143
Picture Options Menu ............................................................................................... 143
Edit a Picture ............................................................................................................ 143
Share Pictures and Videos............................................................................................... 145
Send Pictures or Videos by Email/Gmail ................................................................... 145
Send Pictures or Videos by Multimedia Message ..................................................... 145
Send Pictures or Videos Using Bluetooth ................................................................. 146
Share Pictures and Videos on Google+ .................................................................... 146
Share Pictures on Picasa .......................................................................................... 146
Share Videos on YouTube ........................................................................................ 147
Tools and Calendar ................................................................................................................. 148
Calendar ................................ .......................................................................................... 148
Add an Event to the Calendar ................................ ................................................... 148
Invite Guests to Your Calendar Event (Google Account Only) .................................. 149
Calendar Event Alerts ............................................................................................... 149
View Calendar Events .............................................................................................. 150
Erase Calendar Events ............................................................................................. 152
Show or Hide Calendars ........................................................................................... 153
Synchronize Calendars with Your Phone .................................................................. 153
Clock ............................................................................................................................... 153
Open Clock ............................................................................................................... 153
Alarm ........................................................................................................................ 154
Calculator ........................................................................................................................ 156
LED Flashlight ................................................................................................................. 156
Voice Services ................................................................................................................. 156
Automatic Speech Recognition (ASR) ...................................................................... 157
Text-to-Speech Settings ................................................................ ........................... 158
Voice Search ............................................................................................................ 158
Eco Mode ........................................................................................................................ 159
Bluetooth ......................................................................................................................... 159
Turn Bluetooth On or Off........................................................................................... 159
The Bluetooth Settings Menu .................................................................................... 160
Change the Device Name ......................................................................................... 160
Connect a Bluetooth Headset or Car Kit ................................................................... 160
Reconnect a Headset or Car Kit ............................................................................... 161
Disconnect or Unpair from a Bluetooth Device .......................................................... 161
Send and Receive Information Using Bluetooth ........................................................ 162
Near Field Communication (NFC) Technology ................................................................. 164
Turn NFC On or Off .................................................................................................. 164
Android Beam ................................................................ ........................................... 164
microSD Card .................................................................................................................. 165
Insert a microSD Card .............................................................................................. 165
Remove the microSD Card ....................................................................................... 166
View the microSD Card Memory ............................................................................... 167
Format the microSD Card ......................................................................................... 167
Unmount the microSD Card ...................................................................................... 167
Use the Phone’s microSD Card as a USB Drive ....................................................... 167
Use the Phone’s microSD Card as a Media Device .................................................. 168
Update Your Phone ......................................................................................................... 168
Update Your PRL ..................................................................................................... 168
Update Your Profile .................................................................................................. 169
Update Your Phone Firmware .................................................................................. 169
Update Kyocera Software ......................................................................................... 170
Sprint Worldwide Wireless Service .......................................................................................... 171
Activate Sprint Worldwide Service on Your Account ........................................................ 171
Enable Global Roaming Mode ......................................................................................... 171
Make and Receive Worldwide Calls ................................................................................. 172
Sprint Voicemail Service .................................................................................................. 173
Set Up Your Voicemail Access Number .................................................................... 173
Access Your Voicemail ............................................................................................. 173
Voicemail Troubleshooting ........................................................................................ 174
International Data Roaming ............................................................................................. 174
Status Messages ................................................................................................ ............. 174
Contact Sprint for Assistance ........................................................................................... 175
Settings ................................................................................................................................... 177
Wi-Fi Settings .................................................................................................................. 177
Bluetooth Settings ............................................................................................................ 178
MaxiMZR Settings ........................................................................................................... 178
Data Usage Settings ........................................................................................................ 178
More Settings................................................................................................................... 180
Airplane Mode .......................................................................................................... 180
VPN Settings ............................................................................................................ 180
Tethering & Portable Hotspot Settings ...................................................................... 180
NFC Settings ............................................................................................................ 180
Wi-Fi Direct Settings ................................................................................................. 180
Mobile Networks Settings ......................................................................................... 181
Roaming Settings ..................................................................................................... 181
Roaming Guard ................................................................ ........................................ 183
Direct Connect Settings ................................................................................................... 184
Sound Settings ................................................................................................................ 184
Volumes ................................................................................................................... 184
Silent Mode............................................................................................................... 184
DC Calls Sound ........................................................................................................ 185
Call Alerts Sound ...................................................................................................... 185
Phone Ringtone ........................................................................................................ 185
Vibrate Pattern .......................................................................................................... 185
Default Notification .................................................................................................... 185
Vibrate and Ring ....................................................................................................... 186
Persistent Alerts ....................................................................................................... 186
Dial Pad Touch Tones .............................................................................................. 186
Touch Sounds .......................................................................................................... 186
Screen Lock Sound .................................................................................................. 186
Vibrate on Touch ...................................................................................................... 187
Hearing Aid ............................................................................................................... 187
Display Settings ............................................................................................................... 187
Brightness ................................................................................................................ 187
Wallpaper ................................................................................................................. 187
Auto-Rotate Screen .................................................................................................. 188
Sleep ........................................................................................................................ 188
Font Size .................................................................................................................. 188
Key Backlight ............................................................................................................ 188
Screen Proximity Safety............................................................................................ 188
Storage Settings .............................................................................................................. 189
Battery Settings ............................................................................................................... 189
PC Connection Settings ................................................................................................... 190
Apps Settings................................................................................................................... 190
Accounts & Sync Settings ................................................................................................ 191
Location Services Settings ............................................................................................... 191
Security Settings .............................................................................................................. 192
Screen Lock.............................................................................................................. 192
Automatically Lock .................................................................................................... 194
Power Button Instantly Locks .................................................................................... 194
Vibrate on Touch ...................................................................................................... 194
Owner Information .................................................................................................... 194
Encryption ................................................................................................................ 195
Set Up SIM Card Lock .............................................................................................. 195
Make Passwords Visible ........................................................................................... 195
Device Administrators ............................................................................................... 196
Unknown Sources..................................................................................................... 196
Credential Storage .................................................................................................... 196
Language & Input Settings ............................................................................................... 197
Language Settings .................................................................................................... 197
Pointer Speed ................................................................ ........................................... 197
Back Up and Reset Phone Settings ................................................................................. 197
Date & Time Settings ....................................................................................................... 198
Accessibility Settings ....................................................................................................... 199
Services .................................................................................................................... 199
Large Text ................................................................................................................ 199
Power Button Ends Call ............................................................................................ 199
Auto-Rotate Screen .................................................................................................. 199
Speak Passwords ..................................................................................................... 200
Explore by Touch ...................................................................................................... 200
Touch & Hold Delay .................................................................................................. 200
Install Web Scripts .................................................................................................... 200
DC Button ................................................................................................................. 200
Developer Options Settings ............................................................................................. 201
Activate This Device ........................................................................................................ 201
About Phone .................................................................................................................... 201
System Update ................................................................................................................ 201
Copyright Information .............................................................................................................. 202
Index ....................................................................................................................................... 203

Get Started

The following topics give you all the information you need to set up your phone and Sprint service the first time.

User Guide Notes

Instructions to perform tasks in this guide may change depending on the software version on your phone.
All screens in this guide are simulated. Actual displays may vary.

Your Phone at a Glance

The following illustration outlines your phone’s primary external features and buttons.

Set Up Your Phone

You must first install and charge the battery to begin setting up your phone.

Insert and Charge the Battery

Follow the steps below to insert the battery and charge it.
1. Install the battery.
Turn the battery cover lock counter-clockwise to the unlocked position.
Insert your thumb- or fingernail into the slot and lift the battery cover gently.
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery cover, making sure all the tabs are secure and there are no gaps
around the cover.
Turn the battery cover lock clockwise to the locked position.
When you insert the battery, your phone may power on automatically.
Note:
2. Charge your battery.
Open the cover of the charger/accessory jack. Plug the smaller end of the USB cable into the phone’s charger/accessory jack.
Plug the other end of the USB cable into the charger, and then plug the charger into
an electrical outlet.
Your phone’s battery should have enough charge for the phone to turn on and find a
Note:
signal, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
3. Press and hold the
If your phone is activated, it will turn on and search for Sprint service. If your phone is not yet activated, see Activate Your Phone for more information.
Power
button to turn the phone on.

Insert a SIM Card

Your phone comes with a preinstalled SIM (Subscriber Identity Module) card.
Note:
Note:
Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below.
The SIM included contains information specific to your phone and should be retained with the phone.
1. Remove the battery cover. See Insert and Charge the Battery.
2. Lift the battery and remove it.
3. Slide the flap of the SIM card holder in the direction of the arrow to unlock it and lift the flap.
4. Hold the SIM card so that the metal contacts on the SIM card face down and the cut off corner points to the bottom-left corner of your phone. Insert the SIM card into the flap of the SIM card holder.
5. Replace the flap of the SIM card holder and slide the flap in the direction of the arrow to lock it.
6. Replace the battery and the battery cover. See Insert and Charge the Battery.

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically. When you turn the phone on for the first time, you should see a
Activation Update
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• If an error occurs, touch activation wizard.
• Follow the on-screen prompts to complete the activation process.
screen, which may be followed by a
screen. Follow the onscreen instructions to continue.
Activate
to override auto-activation and start the manual
PRL Update
Hands Free
screen and a
Firmware
To confirm activation, make a phone call. If your phone is still not activated or you do not have access to the Internet, contact Sprint Customer Service at
Do not press the
Tip:
button cancels the activation process.
If you are having any difficulty with activation, contact Sprint Customer Service by calling
Note:
1-888-211-4727
Power
from any other phone.
button while the phone is being activated. Pressing the
1-888-211-4727
for assistance.
Power

Set Up Voicemail

You should set up your Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: Voicemail Password
setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
To set up visual voicemail:
– Sprint strongly recommends that you create a password when
1. Press to turn on the display and then flick to unlock the screen.)
2. Touch
Create a password (part of standard voicemail). Record your name announcement. Record your greeting.
3. When prompted to enter information, touch enter your numeric responses.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Touch the the voicemail services.
To set up traditional voicemail:
1. Press
Home
Personalize now
Welcome to Voicemail
Home
> >
> > . (If your screen is locked, press the
Voicemail
and follow the system prompts to:
. (If your screen is locked, press the
Dialpad
message on the screen to play a brief explanation of
to bring up the onscreen dialpad to
Power
Power
button to turn
button
on the display and then flick to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting.
For more information about voicemail, see Voicemail (Traditional) or Visual Voicemail.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all of your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to sprint.com. (Click you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com.
Sign in/Register
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases.
and then click
Sign up now!
to get started.) If
For more information, or to change your passwords, sign on to sprint.com or call Sprint Customer Service at
1-888-211-4727
.

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online:
sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringtones, screen
savers, and more.
From Your Sprint Phone
1. Press
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access the Sprint Zone, where you can check your account,
From Any Other Phone
Home
update your phone, watch video tutorials, or contact Sprint Customer Service.
> > .
● Sprint Customer Service:
● Business Customer Service:
1-888-211-4727
1-888-788-4727
.
.

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings, movie listings or showtimes, driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press
Home
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
> > , and then touch .
► Press
For more information or to see the latest in products and services, visit us online at sprint.com.
Home
> > , and then touch .

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone.

Your Phone’s Layout

The illustrations and descriptions below outline your phone’s basic layout.
Key Functions
●
Smart Sonic Receiver (Internal)
Smart Sonic Receiver.
lets you hear the caller and automated prompts. See
●
Proximity Sensor/Light Sensor
detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call. It also automatically turns off the keyboard backlight and brightens the display when you are in sunlight or a bright room, and turns on the keyboard backlight and dims the display in darker places.
●
LED Indicator
●
Home Key
displays a phone notification, charging status, or alert.
returns you to the home screen. Press and hold to open the recently-
used applications window.
●
Back Key
lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
●
Speakers
let you hear the different ringtones and sounds. The speakers also let you
hear the caller’s voice in speakerphone mode.
●
Menu Key
●
Self Camera Lens
lets you open the menus of the current screen or application.
takes pictures and records videos while facing the screen, and
allows you to video conference.
●
Touchscreen
displays all the information needed to operate your phone. Use finger
gestures to navigate and interact with items on the screen.
●
Power Button
lets you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
●
Headset Jack
allows you to plug in an optional headset for convenient, hands-free
conversations.
●
Speaker Button
lets you place or receive calls in speakerphone mode or turn the
speakerphone on and off during a call.
●
Microphones
transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos.
●
Charger/Accessory Jack
allows you to connect the micro-USB cable (included) to
charge the battery or to transfer files to and from a computer.
●
Volume Button
allows you to adjust the ringtone or media volume when you are not on
a call, or adjust the voice volume during a call.
●
Direct Connect Button (DC Button)
allows you to make Direct Connect calls, send Call
Alerts, and view Direct Connect Call logs.
●
Camera Button
lets you activate the camera and video camera, and take pictures and
videos.
●
Internal Antennas
not obstruct while using the phone.
facilitate reception and transmission. To maximize performance, do
●
Battery Cover Lock
●
Power Connectors
●
SIM Card Slot (Internal)
Your phone comes with the SIM card preinstalled.
Note:
●
microSD Card Slot (Internal)
external memory.
●
Back Camera Lens
●
Camera Flash
or recording a video. It can also work as an LED flashlight. See LED Flashlight.
CAUTION!
Inserting an accessory into the incorrect jack may damage the phone.
turns to lock and unlock the battery cover.
allow your phone to be connected to an optional multi-bay charger.
allows you to insert a SIM card.
allows you to insert an optional microSD card to support
lets you take pictures and videos.
helps illuminate subjects in low-light environments when taking a picture

Smart Sonic Receiver

Smart Sonic receiver transmits sound through vibrations on your phone’s display screen. Place your ear around the internal receiver and adjust the position of the phone to find the best hearing point depending on the surrounding environment.
Do not cover the microphones during a call. Do not apply any sheet or sticker to the
Note:
display area as it may compromise the hearing quality.

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Press and hold the
Power
button.
Turn Your Phone Off
1. Press and hold the
2. Touch
Your screen remains blank while your phone is off.
Power off
Power
> OK to turn the phone off.
button to open the phone options menu.
Restart Your Phone
► Press and hold the
The phone will shut down and power on again.
Power
button and touch
Restart
> OK.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note:
For information on how to adjust the time before the screen turns off, see Sleep.
Power
button. Pressing the
Power
button again
Turn the Screen On and Unlock It
1. To turn the screen on, press the
2. Flick to unlock the screen.
You can disable the screen lock or enable a more secure one from the Settings
menu. See Screen Lock.
Power
button.

Touchscreen Navigation

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Touch
Touch the screen with your finger to select or launch a menu, option, or application. A light touch works best.
Touch and Hold
To open the available options for an item (for example, a keyboard), touch and hold the item.
Drag
Touch and hold your finger before you start to move it. Do not release your finger until you have reached the target position.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out, or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note:
The
Auto-rotate screen
automatically change. Press
Auto-rotate screen
check box needs to be selected for the screen orientation to
>
Home
.
Menu
>
System settings
>
Display
>

Your Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Overview

Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
●
Status Bar:
display the Notifications panel.
●
Shortcut:
Displays the time, notification, and phone status icons. Slide down to
Allows users to quickly launch applications.
●
Application Launcher:
phone.
Touch to display available applications and widgets on the
●
●
●
●
Tip:
Favorites Tray:
customize these icons except the application launcher icon in the middle.
Screen Position Indicator: Folder:
as a group.
Google Search Bar:
on the phone or on the Internet. Touch to enter text or touch to speak your keyword.
Press
Allows users to organize screen items. You can store multiple application icons
Home
Contains up to five icons and appears on every home screen. You can
Indicates where you are among the five home screens.
Allows users to enter text or spoken keywords for a quick search
to return to the main home screen from any other screen.

Extended Home Screens

In addition to the main home screen, your phone has four extended home screens to provide more space for adding icons, widgets, and more. Press screen to move from the main screen to an extended screen.
● You cannot add more screens.
● While on an extended screen, press
Home
Home
to return to the main home screen.
and then drag across the

Customize the Home Screen

Learn how to add, move, or remove items from the home screen.
Add App Shortcuts or Widgets to the Home Screen
1. Touch on the favorites tray.
2. Slide the screen.
3. Touch and hold the app icon or a widget and move your finger to find the place to add it to. The blue frames which appear on the screen indicate where you might place the item.
4. Release your finger.
APPS
or
WIDGETS
screens to find the item you want to add to the home
Move or Remove Items on the Home Screen
► Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it. To remove the item, drag it to “
when it turns red.
X Remove
” at the top of the screen and release it
Favorites Tray
The favorites tray takes up to five icons and appears on every home screen. You can replace those icons except the application launcher icon in the center of the tray.
To add a new icon to the favorites tray:
1. Remove the current icon on the tray. See Move or Remove Items on the Home Screen.
2. Touch and hold an app icon and drag it to the favorites tray.
3. Release your finger.
Use Folders
You can place several app icons in a folder. Drop an app icon over another on the home screen, and the two icons will be in the same folder.
1. Touch and hold an app icon and drag it over another on the home screen.
2. Release your finger. You can see two icons piled within a folder (a black circle).
3. Touch the circle. You can see the app icons within the folder.
4. Touch it, touch the name.
Unnamed Folder
. The keyboard opens and you can name the folder. To rename
Change Wallpaper
Icon
Status
Bluetooth® enabled
Wi-Fi® active (full signal)
Vibrate
Silent
Network (full signal)
Network (roaming, full signal)
Network (no signal)
3G (data service)
4G (data service)
1. Touch and hold an empty area on a home screen.
2. Select one of the following options:
Gallery:
picture and crop it before setting it as wallpaper.
ID wallpapers: wallpaper
Live Wallpapers: wallpaper
Wallpapers: wallpaper.
Select to use saved or captured pictures on your phone. Touch to select a
Select to use ID wallpapers. Select the wallpaper and touch
.
Select to use Live wallpapers. Select the wallpaper and touch
.
Select to use preset wallpapers. Select the wallpaper and touch
Set
Set
Set

Status Bar

The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view notification alerts, touch the status bar and drag it down.
Status Icons
Icon
Status
Airplane mode
Alarm set
Battery (charging)
Battery (full charge)
Battery (discharged)
DC Unavailable
DC Off
DC Speaker On
DC Speaker Off
Icon
Notification
Missed call
New email
New Gmail
New SMS message
New MMS message
Event
Music application is running background
USB connection
Alarm
When animating, GPS is active
Notification Icons
Icon
Notification
Downloading
Call Alert, Missed Call Alert
DC call, Invite, Availability Notification, GLMS, Missed DC call

Enter Text

You can type on your phone using one of the available touchscreen keyboards.

Touchscreen Keyboards

Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appears automatically onscreen when you touch a text entry field, and they can be used in either portrait or landscape mode.
The methods available include:
●

Swype

across the letters. See Swype for details.
●
Android keyboard
options expand your ability to enter text faster and more accurately. See Android
Keyboard for details.
Swype is selected as a default keyboard.
Note:
To select a keyboard from Settings:
1. Press
2. Touch
To switch the keyboard when a keyboard is displayed:
1. Drag the Notifications panel down and touch
2. Touch
lets you enter letters and words in one continuous motion by swiping your finger
lets you use a traditional QWERTY setup to enter text. Additional
Home
Swype
Swype
>
or
Android keyboard
or
Android keyboard
Menu
>
System settings
.
Select input method
.
>
Language & input
>
Default
.
Swype
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous motion.
.
Swype Keyboard Overview
Key appearance may vary depending on the selected application or text field.
Note:
Key
Description
Text mode:
Touch to toggle between the Alphabet keyboard and Number & Symbol
keyboard.
Swype:
Touch and hold to access the tips or the settings of Swype.
Voice input mode:
Touch to enter text using your voice.
Backspace:
Touch to delete a character. Touch and hold to delete multiple
characters.
Smiley:
Touch to insert a smiley. Touch and hold to view and select other smileys.
Space:
Touch to insert a space. The letters on the key show the keyboard’s language.
Touch and hold to bring up the Languages screen to select another language.
Enter:
Touch to confirm your entry or move to a new line.
Shift:
Touch to toggle between the lowercase, uppercase, and caps lock text input.
For tips on using Swype, touch and hold the Swype key and then touch
Tip:
How to
Swype
Some of the keys on the Swype keyboard are given below:
.
Text Mode
ABC mode is primarily used for entering letters while Number & Symbol mode for numbers and symbols.
Touch to select ABC mode. Touch to select Number & Symbol mode.
In ABC mode, touch to alter the capitalization:
(Unshifted) to enter all letters in a word lowercase.
(One-character-shifted) to capitalize only the first letter of a word.
(Caps Lock) to enter all letters in a word uppercase.
The Number & Symbol keyboards are in two layers. Touch to display the second
keyboard.
Some keys have alternate characters. In either mode, if a key displays an extra
character on the upper right corner, touch and hold the key to enter the character. Or, touch and long hold a key to call up a list of all the characters available on that key. Touch the character you want to enter from the list.
Swype Voice Input
You can use voice input to enter text by speaking anywhere that you can enter text with the touchscreen keyboard.
1. Touch on the keyboard.
2. Say the text you wish to enter into the microphone.
Swype User Dictionary
To add a word to your Swype dictionary:
1. Enter a word on the Swype keyboard by touching each letter without sliding your finger.
2. Touch . The word is highlighted.
3. Touch again.
4. Touch
To delete a word in your Swype dictionary:
1. Touch and hold on the Swype keyboard.
– or – Press
Add “xxx” to dictionary
Home
>
Menu
>
.
System settings
>
Language & input
, and then touch
next to
Swype
.
2. Touch
3. Touch a word to select it. You can touch to select all the words in the dictionary.
4. Touch > OK.
Personalization
>
Edit Dictionary
.

Swype Settings

You can customize the Swype settings as you like.
1. Press
2. Touch next to
Tip:
You can open the Swype settings from the Swype keyboard. Touch and hold on the keyboard.
3. Choose from the following options:
  
Home
How to Swype: Gestures: Preferences:
•
•
•
•
>
Swype
Touch to learn some useful shortcuts on the Swype keyboard.
Touch to show the following settings menus for Swype.
Vibrate on keypress: Sound on keypress: Auto-correction: Show helpful tips:
>
Menu
.
Touch to learn Swype in quick steps.
Select to automatically correct mistyped words.
System settings
Select to activate vibration when a key is touched.
Select to play tones when a key is touched.
Select to display helpful tips for using Swype.
>
Language & input
.
•
Auto-spacing:
•
Auto-capitalization:
initial words where available.
•
Show complete trace:
•
Pop-up on keypress:
you touch it.
•
Next word prediction:
text.
•
Enable handwriting:
•
Reset Swype’s dictionary:
Swype’s dictionary.
Select to automatically insert spaces between words.
Select to automatically capitalize the first letter of sentence-
Select to display the complete Swype path.
Select to display a larger image of the key above it when
Select to predict words based on the previously entered
Select to enable the handwriting function.
Select to delete all the words you have added to
•
Version:
Touch to display the current Swype version.
Language Options:
Swype Connect:
data and utilizes it to improve your Swype experience.
Personalization:
keyboard theme and editing the dictionary.
Updates:
For more information about Swype, visit swype.com.
Touch to perform an update.
Touch to select the language to use on Swype.
Touch to use a background service which collects Swype-specific
Touch to personalize Swype to your taste, including changing the

Android Keyboard

The Android keyboard offers a traditional QWERTY keyboard setup for entering text by touching keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Android Keyboard Overview
Key appearance may vary depending on the selected application or text field.
Note:
Some of the keys on the Android keyboard are given below:
Key
Description
Shift:
Touch to toggle between lower case and upper case.
Caps lock:
Double-touch the lower case or upper case shift key.
Text mode:
Touch to toggle between the Alphabet keyboard and Number &
Symbol keyboard.
Voice input mode:
Touch to enter text using your voice.
Backspace:
Touch to delete a character. Touch and hold to delete multiple
characters.
Smiley:
Touch to insert a smiley. Touch and hold to view and select other smileys.
Next:
Touch to go to the next text entry field.
Alternate:
Touch to toggle between the default Number & Symbol keyboard and
additional Number & Symbol keyboard.
Go:
Touch to go to a Web address.
Space:
Touch to insert a space. Touch and hold to select the input method.
Text Mode
ABC mode is primarily used for entering letters while Number & Symbol mode for numbers and symbols.
Touch to select ABC mode. Touch to select Number & Symbol mode.
In ABC mode, touch to alter the capitalization:
(Unshifted) to enter all letters in a word lowercase.
(One-character-shifted) to capitalize only the first letter of a word.
You can select the caps lock by double-touching or to make all letters in a
word uppercase.
(Caps Lock) to enter all letters in a word uppercase.
In Number & Symbol mode, touch to display more symbols.
Some keys have alternate characters. In either mode, if a key displays an extra
character at the upper right corner, touch and hold the key to enter the character. Or, touch and long hold a key to call up a list of all the characters available on that key. Touch the character you want to enter from the list.
Google Voice Typing
Google Voice typing uses Google voice recognition to convert speech to text. You need a data or Wi-Fi connection to use this feature.
If the Android keyboard does not display the microphone icon , the voice input feature is not enabled.
To enable the voice input feature:
1. Press
2. Select the
3. Touch next to
4. Touch microphone icon appears on the specified keyboard.
To enter text by speaking:
1. Touch the microphone icon on the keyboard.
2. Say the text you wish to enter into the microphone and touch
Home
>
Google voice typing
Voice input key
Menu
Android keyboard
>
and select
System settings
check box if it is not selected.
>
Language & input
.
On main keyboard
or
On symbols keyboard
Done
Add a Word to the User Dictionary
You can use the user dictionary option to add new words to the dictionary.
1. Press
2. Touch
Home
Personal dictionaries
>
Menu
>
.
System settings
>
Language & input.
.
. The
.
3. Select a language.
4. Touch .
5. Type the word you want to add and touch OK. (A list of words you have added to the
dictionary is displayed.)
Touch a word to edit it.
Touch to delete it.

Android Keyboard Settings

You can customize the Android keyboard settings as you like.
1. Press
2. Touch next to
Tip:
When Android keyboard and touch
touch and hold the key to the immediate left of the space key on the Android keyboard and touch
3. Choose from the following options.
  
Home
Show settings key
Input languages:
language will be enabled.
Auto-capitalization:
case.
Vibrate on keypress: Sound on keypress: Popup on keypress:
touch it.
>
Android keyboard
Android keyboard settings
>
Menu
is enabled in the Android keyboard settings, touch on the
Touch to select the input language. The dictionary for the selected
Check to automatically set the first letter of a sentence to upper
Check to activate vibration when a key is touched. Check to activate a clicking sound when a key is touched. Check to display a larger image of the key above it when you
System settings
.
Android keyboard settings
.
>
Language & input
.
. When the setting is disabled,
Show settings key:
Voice input key: main keyboard, On symbols keyboard
Add-on dictionaries:
Auto correction:
correct mistyped words.
Show correction suggestions:
displayed.
Advanced settings:
Check to display the keyboard settings key on the keyboard.
Touch to select where the Voice Input key is displayed from
, or
Touch to select the dictionary you want to use.
Touch to allow the space bar and punctuation to automatically
Touch to select when correction suggestions are
Touch to open the settings for expert users.
Off
.
On

Copy and Paste Text

In applications that require text entry, such as Messaging, use the copy and paste functions to copy and paste text from one application to another.
To copy and paste the text:
1. Open the application or received message that you want to copy text from.
2. Touch and hold the text body. Selection tabs appear and the currently selected words or characters are highlighted. Drag the tabs to expand or reduce the range of the selected text.
Touch or
Tip:
SELECT ALL
to select all the text on the Web page.
3. Touch to copy the selected text.
4. Open the application that you want to paste the text to.
5. Touch and hold the text box where you want to paste the text to, and touch
PASTE
If you want to add the selected text to the current text, place a cursor to the position
where you want to insert the selected words or characters. Touch and hold the text box, and touch
PASTE
.
To copy text from a Web page when using the Browser app:
1. Scroll to the area of the Web page containing the text you want to select.
2. Touch and hold the text you want to copy. Drag tabs to expand or reduce the range of
the selected text. Any selected text will appear highlighted.
Touch
Tip:
3. Touch >
SELECT ALL
Copy
to select all the text on the Web page.
.
.
4. Open the application that you want to paste into.
5. Touch and hold the text box where you want to paste the text to, and touch
PASTE
.
To copy a URL:
1. To copy a URL, touch and hold the URL to display the options menu.
2. Touch
3. Open the application that you want to paste into.
4. Touch and hold the text box where you want to paste the URL to, and touch
Copy link URL
or .
PASTE
.

Phone Calls

With the Sprint National Network and your phone’s calling features, you can enjoy clear phone calls across the country.
Note:
The calling information in this section refers to traditional wireless phone calls. For information on making and answering Direct Connect calls, Group Connect calls, and TeamDC calls, see Sprint Direct Connect.

Make Phone Calls

There are several convenient ways to place calls from your phone.

Call Using the Phone Dialpad

The most “traditional” way to place a call is by using the phone’s dialpad.
1. Press
2. Touch the number keys on the dialpad to enter the phone number.
3. Touch the Talk key to call the number.
Home
> . If the dialpad is not displayed, touch the Phone tab .
4. To end the call, touch .

Call from Call Logs

The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Press
2. Touch the Call log tab to display the Call log list.
3. Touch the phone icon next to the number or contact to place a call.
For additional options, touch the name or number.
Home
> to display the phone app.

Call from Contacts

You can place phone calls directly from entries in your Contacts list.
1. Press
2. Touch the People tab to display the People list. Your frequent contacts are displayed
at the top of the list.
Touch to search your contact.
Press
Home
Display Options.
> to display the phone app.
>
Menu
Contacts to display
to customize the display of contacts. See
3. Touch the contact you want to place a call.
For additional information on Contacts, see People.

Call Using a Speed Dial Number

Speed dialing lets you contact friends and family easier. See Set Up Speed Dialing for information on assigning speed dial numbers.
1. Press
2. For speed dial numbers 2-9, touch and hold the number on the dialpad.
– or – For speed dial numbers 10-99, touch the first digit and then touch and hold the second
digit on the dialpad.
Home
> > .

Call a Number in a Text Message or Email Message

While viewing a text message or email message, you can place a call to a number that is in the body of the message.
1. Press
account.
2. Touch the message with the phone number.
3. The Phone screen then opens, with the phone number automatically filled in and ready
to be dialed. To place the call, touch .
Home
> >
Messaging
. If necessary, select a messaging or email

Call Emergency Numbers

You can place calls to 911 even if the phone’s screen is locked or your account is restricted. To call the 911 emergency number:
1. Flick to unlock the screen, if the slide screen lock is on.
2. Touch on the screen.
3. Touch .
To call the 911 emergency number when the pattern screen lock, the facial screen lock, the PIN screen lock or the password screen lock is on:
1. Touch
2. Touch .
Once an emergency call is placed, your phone will be in Emergency mode for the following five minutes after the call where non-emergency calls cannot be made.
To exit Emergency mode immediately:
► Press
Emergency call
>
Menu
on the screen.
Exit Emergency mode
>
Yes
.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important:
Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.

Call Numbers with Pauses

You can dial phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
●
Add 2-sec pause:
●
Add wait:
1. Press
2. Press
3. Enter additional numbers.
4. Touch the Talk key to dial the number.
Sends the next set of numbers when you touch
Home
>
Menu
Automatically sends the next set of numbers after two seconds.
in the pop-up window.
Yes
> > , and enter all or part of a number.
Add 2-sec pause
or
Add wait
.

Call Using the Plus (+) Code

When placing international calls, Plus Code Dialing automatically enters the international access code for your location (for example, 011 for international calls made from the U.S.).
1. Press
2. Touch and hold until you see a “+” on the display screen.
3. Enter the country code and phone number, and then touch . The phone automatically
prepends the access code for international dialing, followed by the country code and phone number.
Home
> > to display the phone screen.

Call Using Internet Calling

When Wi-Fi network is available, you can make and receive calls through an Internet calling account.
Important:
Add an Internet Calling Account
1. Press
Calling a phone number using Internet calling may incur additional charges.
Home
> to display the phone screen.
2. Press
3. Enter your account details.
Menu
>
Settings
>
SIP Accounts
>
Add account
.
4. To set your phone to receive Internet calls on your added account, select the
check box.
Note:
incoming calls
This requires the phone to maintain a connection with a Wi-Fi data network, which reduces the life of your phone’s battery.
Make an Internet Call
1. Press
2. Touch a contact and then touch
Home
> >
People
.
Internet call
.
Internet Calling Setting
1. Press
2. Press
3. Select an option:
Home
Menu
For all calls when data network is available
when Wi-Fi network is available.
> to display the phone screen.
>
Settings
>
Use Internet calling
to use Internet calling for all calls
.
Receive
Only for Internet calls
addresses.
Ask for each call
to use Internet calling only for calls to Internet calling
to ask each time you make a call.

Receive Phone Calls

The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Note:
Answer an Incoming Call
If your phone is turned off, all calls automatically go to voicemail.
► On the Incoming call screen, flick the Answer icon .
Mute the Ringing Sound
To mute the ringer without rejecting the call:
► Press the volume button up or down.
Send an Incoming Call to Voicemail
► Flick the Ignore icon to send the call to your voicemail inbox.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
► Flick the Ignore & Text icon to ignore the call and send a message to the caller.
You can edit the text messages through the Call settings menu. From the phone app,
press edit it.
Menu
>
Settings
>
Quick responses
and touch a preset text message to

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.

Set Up Visual Voicemail

Setting up Visual Voicemail follows many of the same procedures as setting up traditional Sprint voicemail. You should set up your Sprint voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note:
To set up your traditional voicemail box, see Set Up Voicemail.
1. Press
2. Touch
Create a password (part of standard voicemail). Record your name announcement.
Home
> >
Personalize now
Voicemail
and follow the system prompts to:
.
Record your greeting.
3. When prompted to enter information, touch
enter your numeric responses.
Dialpad
to bring up the onscreen dialpad to
Important: Voicemail Password
when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Touch the
the voicemail services.
Welcome to Voicemail
– Sprint strongly recommends that you create a password
message on the screen to play a brief explanation of

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. Press
Home
> >
Voicemail
. You will see the voicemail inbox.
Note:
Touch
Archive
2. Touch to play all the new messages.
– or – Touch a message to play it.
3. The following options may be available while reviewing a voicemail message:
at the top left on the screen to move to other folders, such as
Inbox
.
Trash
or
The bar provides a visual timeline for the current message. Touch and
drag this bar to scrub through the message to different points.
Touch to pause the playback. Touch to resume.
Touch
Touch to delete the current voicemail message. The message will be moved to
the trash folder.
Touch to call the number the message came from.
Touch to share the message. Select an available method and follow the
onscreen instructions.
Touch to reply to the message via text or voice message.
Touch to archive the message. The message will be moved to the archive folder.
Touch to move the message to Inbox.
More options may be available by touching and holding a message, such as or
Tip:
to mark the message as read or unread, or to empty the trash folder.
or to turn the speakerphone on or off during playback.

Listen to Multiple Voicemail Messages

When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. (It will begin
playing automatically.)
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.

Compose a Message

Record a voice message and share it.
1. Press
2. Touch to start recording.
3. Touch to stop recording.
4. Touch to review the recorded message.
Touch >
5. Touch to select a method to share the recorded message and follow the onscreen
instructions. You will be asked to set a
Home
> >
Re-record
Voicemail
to discard the current message and start a new recording.
Display name
> .
if it is not set.

Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. Press
Home
> >
Voicemail
.
2. Press
Personalize voicemail
update password. See Change Your Main Greeting via the Voicemail Menu.
Notifications
Delete messages
folder.
Display name
an identification string. See Edit the Display Name via the Voicemail Menu.
View quick tips tutorial
Menu
>
Settings
to determine how you are notified of new voicemails.
to set the timing to permanently delete the messages in the trash
to enter a name that is attached to your outgoing voicemails as part of
. Select an option to change its settings.
to change your voicemail greeting for incoming calls and
to display some quick tips for using visual voicemail.
to go to the help page of Visual Voicemail.
Help
Send feedback
Check for update
About Voicemail
application.
You can restore messages you have sent to the trash folder. Touch
Tip:
touch and hold the message you want to restore to the inbox, and then touch the restore icon .
Note:
Voicemail settings can also be accessed by pressing
Settings
>
Voicemail
to send your feedback on the visual voicemail.
to search for an update to your Visual message software.
to view build information about the current visual voicemail
>
Inbox
Home
.
> >
Menu
Trash
>
,

Change Your Main Greeting via the Voicemail Menu

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. Press
2. Press
Home
Menu
> >
>
Settings > Personalize voicemail
Voicemail
.
.
3. Touch OK to connect to the Sprint voicemail system. Follow the prompts to change your
current greeting.

Edit the Display Name via the Voicemail Menu

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages.
1. Press
2. Press
3. Touch the existing identification field and enter a new identifying name or number (used
to identify you to recipients of your voice messages).
4. Touch OK to save your information.
Home
Menu
> >
>
Settings
Voicemail
>
Display name
.
.

Voicemail (Traditional)

In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service accessed through the Phone application.

Set Up Voicemail

You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting.
Important: Voicemail Password
Home
> > .
– Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.

Voicemail Notification

There are a couple of different ways your phone alerts you to a new voicemail message.
● By sounding the assigned notification sound.
● By vibrating the phone when the vibrate setting is on.
● By displaying within the Notifications area of the Status bar when new unheard
voicemail message(s) is received. The figure is the number of new messages. This icon means you have ten unheard new messages.
Note:
Note:
When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, touch and enter your password. Roaming rates apply when you
access voicemail while roaming off the Nationwide Sprint Network. Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Sprint service area.

Retrieve Your Voicemail Messages

You can review your messages directly from your wireless phone (using either traditional voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Press
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Home
> > .
Use Visual Voicemail to Access Your Messages
1. Press
2. Touch an entry to listen to the message.
Note:
Depending on your plan, you may be charged for airtime minutes when you are accessing your voicemail from your wireless phone.
Home
> >
Voicemail
.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.

Phone Call Options

Your phone application provides many useful features and options to help you make the most of your calling experience.

In-call Options

While you’re on a call, you will see a number of onscreen options. Touch an option to select it.
●
Add call:
●
End:
●
Dialpad/Hide:
numbers such as an extension or access code.
For example: When you call your bank’s 800 number, use your dialpad to enter your
●
Mute:
( ).
Note:
If Mute is activated, the speaker mode is deactivated.
●
Speaker:
( ).
Warning:
Press
Menu
select it.
Touch to initiate a 3-way call.
End the current call.
Toggle the appearance of the onscreen dialpad to enter additional
account number and PIN.
Mute the microphone ( ) during an active call, or unmute the microphone
Route the phone’s audio through the speaker ( ) or through the earpiece
Because of higher volume levels, do not place the phone near your ear during speakerphone use.
during a call to display a list of additional in-call features. Touch an option to
●
Contacts:
●
Bluetooth:
Display your contacts list.
Route the phone’s audio through a connected Bluetooth headset (On) or
through the speaker (Off).

Caller ID

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. Press
2. Touch .
3. Enter a phone number.
4. Touch .
To permanently block your number, call Sprint Customer Service.
Home
> > .

Call Waiting

When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone number (if available).
To respond to an incoming call while you’re on a call:
► Flick . This puts the first caller on hold and answers the second call.
To switch back to the first caller:
► Touch
Switch calls
.
Note:
For those calls where you don’t want to be interrupted, you can temporarily disable Call
Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call.

3-Way Calling

With 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and touch (or place a call from Log or Contacts).
2. Once you have established the connection, touch (or place the call from Logs or Contacts). This puts the first caller on hold and dials the second number.
3. When you’re connected to the second party, touch now in session.
Add call
Merge calls
, and dial the second number
. Your conference call is
4. To end the 3-way call, touch .
If one of the people you called hangs up during your call, you and the remaining caller
Note:
stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note:
To activate Call Forwarding:
To deactivate Call Forwarding:
You are charged a higher rate for calls you have forwarded.
1. Press
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch . You will hear a tone to confirm the activation of Call Forwarding.
1. Press
2. Touch .
3. Touch . You will see a message and hear a tone to confirm the deactivation.
Home
Home
> > .
> > .

Set Up Speed Dialing

You can store up to 98 numbers in your phone’s speed dial memory. To assign a speed dial number to a contact:
1. Press
2. Press
3. Touch
4. Select a contact and, if the contact has more than one number, select a number.
To remove a number from a speed dial location:
Home
Menu
> .
>
Add speed dial
Speed dial setup
.
next to the location number you want to assign a number to.
1. Press
Home
> .
2. Press
3. Touch the assigned contact you want to remove and touch
To replace a number in a speed dial location:
1. Press
2. Press
3. Touch the assigned contact you want to replace and touch
4. Select a contact and, if the contact has more than one number, select a number.
Menu
Home
Menu
>
> .
>
Speed dial setup
Speed dial setup
.
Remove
.
Replace
> OK.
.

Call Logs

The Call log tab of the Phone application lists max. 500 recent incoming, outgoing, and missed calls.
View Call Logs
1. Press
Home
> .
2. Touch the Call log tab to display the Call log list.
You can determine if an entry was an incoming, outgoing, or a missed call from the
icons shown below.
= Incoming Call = Outgoing Call = Missed Call
Call Log Options
► To make a call from the Call logs, see Call from Call Logs.
For additional options:
1. Press
2. Touch the Call log tab to display the Call log list.
Home
> .
3. Touch a listing to display the options:
Touch to send a text message. Touch to view the contact.
Touch to add the number to People.
Press
Press
Menu
Menu
>
>
Remove from call log
Edit number before call
to remove the log.
to edit the number before calling.
Clear Call Logs
Use the menu option to clear your Call logs.
1. Press
2. Touch the Call log tab to display the Call log list.
3. Press
Home
Menu
> .
>
Clear call log
> OK.

Call Settings

Your phone’s Call Settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
North American Dialing
1. Press
2. Press
3. Select the the United States or Canada. See Call Using the Plus (+) Code.
Home
Menu
> .
>
North American dialing
Settings
.
check box when placing international calls while in
International Dialing
1. Press
2. Press
3. Clear the international dialing code when placing international calls from outside the United States or Canada. See Make and Receive Worldwide Calls.
Home
Menu
> .
>
North American dialing
Settings
.
check box and touch
International dialing
to set the

TTY Mode

A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone’s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.
When establishing your Sprint service, please call Sprint Customer Service using the state Telecommunications Relay Service (TRS) by first dialing . Then provide the state TRS with this number:
To turn TTY Mode on or off:
866-727-4889
.
1. Press
2. Press
3. Touch – or – Touch
Note:
Warning: 911 Emergency Calling
When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
Home
Menu
TTY Full, TTY HCO
TTY Off
Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this.
> .
>
Settings
to turn TTY mode off.
>
, or
TTY mode
TTY VCO
.
to turn TTY mode on.

Sprint Direct Connect

Sprint® Direct Connect® on your Sprint phone offers instant, two-way “walkie-talkie-style” communication between you and your family, friends, and co-workers, all at the click of a button. Perfect for get-in get-out conversations such as checking status, getting information, getting directions, or coordinating with others—fast. Call Alert sends an alert to other Direct Connect users to let them know you want to reach them.
Important: Currently, Sprint Direct Connect is not available on the LTE network. To use
Sprint Direct Connect, select the CDMA only mode in the Network mode setting. See When You Subscribe to Sprint Direct Connect Services.

About Sprint Direct Connect

Learn the services available with Sprint Direct Connect. The following Sprint Direct Connect services are available:
●
Direct Connect
users.
●
Group Connect
connect instantly with up to 20 other Direct Connect users at the same time. (Currently Sprint phones do not support Group Connect calls with Nextel or PowerSource phones.)
●
TeamDC
calling with up to 200 other Direct Connect users (with Sprint phones only). With TeamDC and Opt-In TeamDC, all members can access the most up-to-date group list on their phones.
SM
®
- Allows two-way radio communication with other Direct Connect
®
- Creates and manages groups in Contacts, “on the fly,” or online to
and
Opt-In TeamDC
- Create a group online that allows nationwide group

Before Making Your First Direct Connect Call

To enable Direct Connect on your phone, a Sprint Customer Service representative must add Direct Connect services to your account. Please call Sprint Customer Service at
for more information.
4727
Important:
When the Direct Connect feature is active, your phone’s data services are
enabled.
1-888-211-

Your Direct Connect Number

Your Sprint phone allows you two different options for your Direct Connect number. Your Direct Connect number will be one of the following:
● Separate number (
your wireless number). It is made up of three sets of digits separated by asterisks (for example, 444*5555*111).
● A single number - Your Direct Connect number is the same as your wireless number (for
example, 555-555-1234).
DC ONLY
) - Your Direct Connect number is a unique number (not

Dial Direct Connect Numbers

Understand the types of Direct Connect numbers for making Direct Connect calls.
● If the person you are calling has a separate number for Direct Connect, make sure you
dial any asterisks (*) in the number. If you are saving the number in your Contacts, choose
● If the person you are calling has a single number for both voice calls and for Direct
Connect, use that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks (*) to the number. If you are saving this number in your Contacts, choose other than
Users with a Nextel phone must always add asterisks (*) between sets of numbers to
Tip:
dial Direct Connect numbers. If you use a single number, make sure to tell your contacts with Nextel phones to dial the number using asterisks (*) in place of hyphens (for example, 555*555*1234).
DC ONLY
for the phone type.
DC ONLY
for the phone type.
One way to easily ensure that your contacts have your correct number is to call them so
Tip:
that they can save your number from their Call logs. Ask them for their contact information. Remember you will need all digits of the number to make a successful call. Also, if they have a Nextel phone or a separate number for Direct Connect, you will need to enter asterisks (*) between sets of numbers.

Save a Direct Connect Number

You can store Direct Connect numbers in your Contacts just like traditional phone numbers.
1. Use your dialpad to enter a Direct Connect number. The Direct Connect number may be the ten-digit wireless phone number of the
contact. – or –
The Direct Connect number may be a unique number made up of three sets of digits
separated by asterisks (for example, 444*5555*111). When saving this type of number, always include the asterisks (*).
2. Press
Menu
>
Add to contacts
.
3. To add the number to an existing contact, touch the contact, select a number type for the new number, and then touch OK.
– or – To add the number as a new contact, touch
and any additional information, and then touch When selecting a number type for the entry:
• Select phone number. Make sure to include the asterisks (*) between the sections of a DC ONLY number.
• Select other than number are the same.
All Direct Connect users with Nextel or PowerSource phones must ALWAYS use an
Note:
asterisk (*) between sets of digits, even if they are calling another user whose Direct Connect number is the same as their wireless phone number. Make sure to include the asterisks when giving your number to a Nextel or PowerSource user (for example, if your number is 555-555-1234, when giving it to a Nextel or PowerSource user, it should be 555*555*1234).
DC ONLY
if the Direct Connect number is different from the wireless
DC ONLY
if the wireless phone number and the Direct Connect
CREATE NEW CONTACT
DONE
. See Add a Contact.
, enter the name

Display Your Direct Connect Number

Your Direct Connect number and other information about your phone and account will be displayed.
► Press
Home
>
Menu
>
System settings
>
About phone
>
Status
.

Make and Answer Direct Connect Calls

You can make a Direct Connect call by entering a Direct Connect number manually or by selecting an entry containing a Direct Connect number in your Contacts or History. For information on saving Direct Connect numbers to Contacts, see Save a Direct Connect Number.

Make a Direct Connect Call by Entering a Number

Place a Direct Connect call by entering a Direct Connect number with your keypad.
1. Press
2. Enter a Direct Connect number. The Direct Connect number may be the ten-digit wireless phone number of the
3. Press and release the Direct Connect button (DC button) on the side of your phone.
Pressing and releasing the DC button “pings” the recipient. The recipient’s phone
Alternatively, you can hold the button and speak after you first press and hear the
Home
person you are calling. – or – If calling a Nextel customer, the Direct Connect number may have three parts with an
asterisk between each part (for example: 444*5555*111). When dialing or saving this type of number, always include the asterisks ( ).
emits an incoming tone and displays your name or number. If available, he or she can choose to respond and begin the conversation.
tone. In this case, your voice will broadcast instantly over the recipient’s speaker. Pinging the recipient’s phone by pressing and releasing may avoid unintentional
interruptions.
> > .
4. After the recipient accepts your call: Wait for “
Push to Talk
” to appear onscreen.
Press and hold the DC button. Wait for a tone to sound and “Me” to appear onscreen before you begin talking.
5. Release the DC button to listen.
6. Touch to end the call.
All Direct Connect calls end automatically if there is no activity on the call for several
Note:
seconds.

Make a Direct Connect Call from Contacts

Place a Direct Connect call to the Direct Connect numbers stored in your Contacts.
1. Press
2. Touch an entry you want to place a Direct Connect call.
3. Touch the number with “ – or – Touch Select the
4. Press and release the DC button.
5. Continue the Direct Connect call as described previously.
Home
as default for a Direct Connect call to the contact.
> >
Direct Connect
Remember this choice
People
DC ONLY
or press the DC button, and select a number.
> .
” or “
Direct Connect
check box first if you want to select the number
XXX” under it.

Make a Direct Connect Call Using a Speed Dial Number

Place a Direct Connect call to assigned speed dial numbers. See Set Up Speed Dialing for information on assigning speed dial numbers.
1. Press
Home
> > .
2. Enter a speed dial number and press and release the DC button.
3. Press and release the DC button.
4. Continue the Direct Connect call as described previously.

Make a Direct Connect Call from Recent DC’s

Place a Direct Connect call from your Direct Connect Call logs.
1. Press
Home
> > .
– or – Press the DC button to display your Direct Connect (including Call Alert and Invite) Call
logs. See One Touch DC.
2. Touch next to the entry you want to place a Direct Connect call.
3. Continue the Direct Connect call as described previously.
To redial your most recent Direct Connect call, press the DC button on the recent DC’s
Tip:
screen.

Make a Direct Connect Call from the DC Call List

The DC Call list contains the number and group you can place a Direct Connect call to.
1. Press
2. Touch an entry to place a Direct Connect call.
3. Continue the Direct Connect call as described previously.
Home
> > .

Availability Notifications

You will receive a message when you place a Direct Connect call to a contact and that contact is on another call. You can press the DC button to try again, or you may be able to send a request to be notified when the contact becomes available.
To send a request:
► Touch
When you receive a requested notification, you can respond in various ways. If you receive a notification while in a DC call, touch notification.
To return the call:
1. With the notification displayed, press and hold the DC button.
Notify when available
.
Call back
to finish the current call and respond to the
2. Continue with the Direct Connect call as previously detailed.
To place a voice call:
► Press the speaker button.
To dismiss a notification:
► Touch
Ignore
.

Answer Direct Connect Calls

When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on your settings. You will see the Direct Connect number and the caller’s name (if available) on your screen. You may also hear the caller’s voice through the speakerphone. Default for Direct Connect calls is speakerphone on. You can turn the speakerphone off and listen to Direct Connect calls through the earpiece as you would a regular call, or you can listen through a headset.
1. Press the speaker button to either enable or disable the Direct Connect speakerphone feature.
If you enable the Direct Connect speakerphone ( ), you will hear the caller’s
voice through the speakerphone on the front of the phone.
If you disable the Direct Connect speakerphone ( ), you will only hear the caller’s
voice through the earpiece.
2. Accept the incoming call. If available, the caller’s name and Direct Connect number also appear on the display.
3. When the caller has finished speaking, you will hear a tone and see “ the display.
4. Press and hold the DC button and wait for a tone to sound and a message (“Me”) to appear onscreen. Continue the Direct Connect call as described previously.
Touch to dismiss an incoming Direct Connect call.
Tip:
Tip:
Press
Menu
>
Bluetooth
to route the audio through a paired Bluetooth device.
Push to Talk
Convert a Direct Connect Call to a Phone Call
1. While on a Direct Connect call, touch
2. Read the message, and then select a number (if more than two numbers are available) or touch number.
Tip: Quieting incoming calls and increasing your privacy.
where incoming Direct Connect calls may disturb others, or if you wish to increase the privacy of your calls, please set your speakerphone to “off” and your ringer to “vibrate.” When the speakerphone is off, Direct Connect calls use the phone’s earpiece and microphone, while still utilizing the DC button. You may also use an earbud or other hands-free device for increased convenience.
Convert call
. Your phone ends the Direct Connect call and dials the selected
Convert call
.
When you are in an area
” on

End a Direct Connect Call

There are two ways to disconnect a Direct Connect call.
► Do nothing; the call will automatically end after several seconds if neither party presses
the DC button. – or –
Touch .

Call Alerts

Call Alerts let you notify others that you want to communicate with them using Direct Connect. When a user receives a Call Alert, the phone sounds a tone and displays your name or Direct Connect number.

Send a Call Alert

Send a notification to start a Direct Connect call.
1. Press
Send Call alert
– or – Touch on the Contacts details screen, the Recent DC’s details screen, the DC Call list
screen, or the Quick contact screen.
When sending a Call Alert, make sure you select the Direct Connect number for the
Note:
person you are trying to reach.
2. Touch
Important:
There is no additional charge to send preset text messages with Call Alerts.
Note:
3. Press and release the DC button. (The receiving phone emits an incoming tone and displays an alert.)
Home
Preset text messages with Call Alerts can only be sent to and from Direct
> > . Enter a Direct Connect number and press
.
Add text
Connect users with Sprint phones. If you send a Call Alert with text to another Direct Connect subscriber without this capability (such as a Nextel user), the user will receive the Call Alert but will not receive the text message.
and select a text, if you want to attach a preset text to the alert.
Menu
>
If you get an error message saying that your contact “is not reachable via Direct
Tip:
Connect” or “this number is not DC capable,” please check to see that you have entered or highlighted a valid Direct Connect number.

Reply to a Call Alert

Call Alerts continue to repeat for a set amount of time or until you return the call or dismiss the alert. See Call Alerts to adjust the settings. If you receive a Call Alert while in a DC call, touch
Call back
To reply to a Call Alert:
1. With the Call Alert displayed, press and hold the DC button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To place a voice call:
► Press the speaker button.
To dismiss a Call Alert:
to finish the current call and respond to the Call Alert.
► Touch
Dismiss
.

Group Connect

A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint phones nationwide at one time.
You can make a Group Connect call in several different ways:
● By setting up a group entry in Contact on your phone.
● By using the Sprint Mobile Sync tool at sprint.com. See Sprint Mobile Sync.
● By selecting or entering multiple numbers for a one-time call.
For information on creating groups and storing them in Contacts, see Add a Group Connect
Contact.
Important:
When making a Group Connect call or creating a group list for Group Connect
calls in Contacts, you must select an entry’s Direct Connect–capable number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to that group member.

Make Group Connect Calls

You can make Group Connect calls by selecting saved groups from your Contacts, selecting from group calls saved in Call log, or by creating groups for one-time use.
Make a Group Connect Call from Contacts
1. Press
Home
> >
People
> .
2. Touch next to the group entry you want to place a Group Connect call.
3. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call.
Only one person at a time may speak on a Group Connect Call.
Note:
4. When you are finished, touch to end the call. (By default, when you end a Group Connect call that you initiated, all other participants are dropped from the call. To change
this option, see Group Call Options.)
If you get an error message saying that your contact “is not reachable via Direct
Note:
Connect” or “this number is not DC capable,” please check to see that you have entered or highlighted a valid Direct Connect number.
Currently Sprint phones do not support Group Connect calls with Nextel and
Note:
PowerSource phones. This enhancement is planned for future implementation. If your calls are not going through, please check to see whether your contact is using a Sprint phone.
Make a Group Connect Call from Recent DC’s
1. Press
2. Touch next to the group entry you want to place a Group Connect call to.
3. Continue the Group Connect call as described previously.
Home
> > .
Make a Group Connect Call from the DC Call List
1. Press
2. Touch a group entry to place a Group Connect call.
3. Continue the Group Connect call as described previously.
Home
> > .
Make a Group Connect Call without Saving the Group
1. Press
2. Press
3. Select entries from the People list.
Home
Menu
> >
>
DC Multiple
People
> .
.
4. When you have finished selecting entries, press the DC button.
5. Continue the Group Connect call as described previously.
Join or Rejoin a Group Connect Call
If you are not available at the beginning of a Group Connect call, or if you drop off the call temporarily, you can rejoin the in-progress Group Connect call.
1. Press
2. Touch next to the group entry you want to join or rejoin.
3. Continue the Group Connect call as described previously.
You may also join or rejoin a Group Connect call from your Contacts. Touch next to
Tip:
the group entry.
If the Group Connect call has already ended, pressing the DC button initiates a new
Note:
Group Connect call.
If you do not want to participate in a Group Connect call, touch .
Note:
Home
> > .

Group Connect Call Information

Your phone’s display may show some useful information during a Group Connect call. During a Group Connect call, the following information may appear on your screen:
● The name of the group.
● The name or Direct Connect number of the person speaking.
● The number of group members who are connected to the call out of the number invited
(for example, 4 out of 6).

TeamDC

TeamDC lets Direct Connect users make group calls to up to 200 other users nationwide. With TeamDC, any Direct Connect or Sprint user can create a TeamDC group online, which the system then automatically pushes to all the group members’ phones. Once a user creates and distributes a TeamDC group, any member of the group can make a TeamDC call to the entire group. If the user who created the group makes any changes to the group, the system automatically sends updates to the members’ phones.
The TeamDC feature supports group calls only with Direct Connect users with Sprint
Note:
phones. You cannot include users with Nextel phones in TeamDC groups.

Set Up a TeamDC Group

Any Direct Connect subscriber on a Sprint phone can create TeamDC groups online. Only the TeamDC group creator or an account administrator may modify a group member list once he or she has created it.
1. Sign on to your account at sprint.com.
2. From your account summary page, click
Mobile Sync
3. Add TeamDC members directly (using Direct Connect numbers) or select individual members or groups from your Contacts list.
4.
(Optional)
(default is
You can assign a priority of During a TeamDC call, members with a higher Talker Priority can “break in” when
members with a lower priority are speaking.
Note: Talker Priority
level (Low, Medium, or High) for each member of a TeamDC group. When a TeamDC call is active, members with a higher priority may interrupt a member with a lower priority while that member is speaking. By default, the system sets all members of a TeamDC group to a “Medium” priority level.
5. Click
Save
>
My Contacts
Click
Set Talker Priority
Medium
to save the TeamDC group and distribute it to the other group members.
).
: The optional TeamDC “Talker Priority” feature lets you define a priority
>
Add group
Low, Medium
My device & media
>
TeamDC
to select a Talker Priority for each group member
, or
High
>
Contacts
.
to each member.
>
Launch

Update TeamDC Groups

Connect to the network to keep your TeamDC groups’ list up-to-date.
1. Press – or –
Press
2. Select a TeamDC entry and touch on the bottom of the screen. Your phone will connect to the network and retrieve a current list of TeamDC groups
Home
Home
for your account.
> >
> > .
People
> .

Make a TeamDC Call

Place a call to the members in a TeamDC group.
1. Press – or –
Home
> >
People
> .
Press
Home
> > .
2. Touch next to the TeamDC group you want to make a TeamDC call.
You can touch an entry from
Tip:
3. Continue the TeamDC call as any other Direct Connect or Group Connect call.
4. When you are finished, press to end the call. (By default, when you end a TeamDC call that you initiated, all other participants are dropped from the call. To change this
option, see Group Call Options.)
Home
> > .
Join or Rejoin a TeamDC Call
If you are not available at the beginning of a call, or if you drop off the call temporarily, you can rejoin the in-progress TeamDC call.
1. Press
2. Touch next to the TeamDC group you want to make a TeamDC call.
3. Continue the TeamDC call as described previously.
You may also join or rejoin a TeamDC call from your Contacts. Touch next to the
Tip:
TeamDC group.
Home
> > .
If the TeamDC call has already ended, pressing the DC button initiates a new TeamDC
Note:
call.

Remove Yourself from a TeamDC Group

You may have the option to remove yourself from a TeamDC group.
1. Press
2. Touch an entry to display the TeamDC group details screen.
3. Press
4. Touch
This action also deletes the TeamDC group you belonged to from your Contacts.
Note:
TeamDC group membership can either be forced or non-forced. With a forced TeamDC
Note:
group, an end user on the same account cannot be removed from the group, whereas a user not on the same account can.
Home
Menu
> >
>
Remove
Remove Me
.
People
> .
.

TeamDC Call Information

Your phone’s display may show some useful information during a TeamDC call.
During a TeamDC call, the following information may appear on your screen:
● The name of the group.
● The name or Direct Connect number of the person speaking.
● The number of TeamDC members who are connected to the call out of the number
invited (for example, 4 out of 6).

Opt-In TeamDC

Opt-In TeamDC works like a chatroom. You can make and manage Opt-In TeamDC groups in the same way as you would for TeamDC groups on the Web. You can also send an Invite during an Opt-In TeamDC call to the group members who have not yet joined the call. (See
Send an Invite during a call.)

Scan Lock

At any given time, you can specify which TeamDC and Opt-in Team DC groups you wish to be active on your phone. You can either participate in all TeamDC and Opt-in TeamDC calls for which you are a member, or select specific groups to be active.
1. Press
2. Press
3. Select an option:
Home
Menu
Receive all TeamDC calls
for all groups.
Select which TeamDC calls to receive
calls and Invites for certain groups only. Select the groups and touch OK.
> >
>
List TeamDC Group
People
> .
>
to allow TeamDC calls, Opt-In TeamDC calls, and Invites
>
Menu
to allow TeamDC calls, Opt-In TeamDC
Scan lock
.

Invites

You can send an Invite to initiate a Group Connect call. When the group members receive an Invite, their phones sound a tone and display your name (if it is in Contacts).
While on a call, you may also send an invitation message to a specific Contacts entry, or to the group members who have not joined the call yet.

Send an Invite

You can send an Invite to initiate a call. You can also send an Invite during a call to those who have not joined the call yet.
Send an Invite to start a call
To send an Invite to start an Opt-In TeamDC call:
1. Select a group from Recent DC’s or Contacts and touch next to the Opt-In TeamDC entry.
2. When the group is not active, a message appears. Read the message and touch
Invite
Send an Invite during a call
To send an Invite during an Opt-In TeamDC call to the group members who have not joined the call yet:
► While on an Opt-In TeamDC call, touch
To send an Invite during a Direct Connect or Group Connect call to a personal or group Contacts entry:
1. While on a Direct Connect or Group Connect call, touch
2. Select an entry from the displayed list.
3. Touch
Invite
.
Send invites
.
Add to call
.

Reply to an Invite

Respond to an Invite to return the call, place a voice call, or dismiss it. If you receive an Invite while in a DC call, touch
To reply to an Invite:
Call back
to finish the current call and respond to the Invite.
.
1. With the DC Invite displayed, press and hold the DC button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To place a voice call:
► Press the speaker button.
To dismiss an Invite:
► Touch
Ignore
.

Direct Connect Settings

Some Direct Connect settings menus are available when you subscribe to Sprint Direct Connect services.

Turn Direct Connect On and Off

By default, your phone’s Direct Connect feature is turned on.
1. Press
Connect
Home
.
>
Menu
>
System settings
>
Direct Connect settings
>
Direct
2. Touch On or
Your phone displays the DC Off icon ( ) on the status bar when Direct Connect is turned off.
Sprint Direct Connect is not available in LTE/CDMA mode. See When You Subscribe to
Note:
Sprint Direct Connect Services.
Disabling Direct Connect from your phone’s settings menu does not affect your
Note:
subscription status to Sprint Direct Connect services.
Off
.

Direct Connect Permissions

You can control which numbers can reach your phone using Direct Connect.
Set Permissions Approach
1. Press
Permissions
2. Touch
calls, except those from numbers I allow.
3. Touch OK.
Home
>
>
Choose approach
Accept all DC calls, except those from numbers I block.
Edit Permissions List
To add an entry to the list:
1. Press
Permissions
2. Touch
3. Touch
New number
From contacts
Home
>
.
Edit block contacts list Add new
and select an option:
: Enter a number and name and touch.
>
Menu
>
Menu
: Select entries from the People list.
System settings
.
.
System settings
or
Edit allow contacts list.
>
Direct Connect settings
>
Direct Connect settings
>
or
Reject all DC
>
From recent DC’s
4. Touch
To remove an entry from the list:
1. Press
Permissions
2. Touch
or OK.
Add
Home
>
.
Edit block contacts list
: Select entries from the recent DC’s list.
Menu
>
System settings
or
Edit allow contacts list.
>
Direct Connect settings
>
3. Touch the delete icon next to the listing you want to remove.

Group Call Options

Set the way to end a group call you initiated.
1. Press
call options
2. Select an option:
Home
Allow the call to continue.:
will remain active until the last member disconnects.
End the call for everyone.:
when you hang up.
>
.
Menu
>
System settings
Keeps the call active even after you hang up. The call
Terminates the call session for all connected members
>
Direct Connect settings
>
Group

DC Headset Mode

You can use the headset button as the DC button.
1. Press
2. Select the
Home
>
DC headset mode
Menu
>
System settings
check box to enable the function.
>
Direct Connect settings.

One Touch DC

You can select the function of the DC button when you press it in standby mode. By default, it displays your Direct Connect (including Call Alert and Invite) Call logs. You can also select to
enable or disable the assigned function of the DC button when the phone’s display is off in idle state.
To assign a function to the DC button:
1. Press
touch DC
2. Touch
Launch DC call log list
Launch contacts list
DC selected contact Contacts, Recent DC’s
DC most recent number
your Direct Connect Call logs.
Off
>
Home
.
Action
to disable one touch DC.
and select an option.
>
Menu
to display your Direct Connect Call logs.
to display your Contacts list.
to place a Direct Connect call to a selected number. Select
, or
to place a Direct Connect call to the latest number listed in
System settings
New number
and enter or select the number to specify.
>
Direct Connect settings
>
One
3. Touch
Action when screen off
and select an option.
 
Enable Disable
to enable the one touch DC function even when the screen is off.
to disable the one touch DC function when the screen is off.

Beep During a DC Call

While on a DC call, you can control the beep sound for missed DC calls, Invites, Call Alerts and Availability Notifications.
1. Press
2. Select the the check box to mute it.
Home
>
Beep during DC call
Menu
>
System settings
check box to hear the sound during DC calls, or clear
>
Direct Connect settings
.

People

The People application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs.

Get Started with People

Before using People, it’s best to learn a few basics.
Contacts List
► Press
Home
> >
People
. You will see the Contacts list.
●
●
●
●
Group:
DC Group:
Personal Contact:
Favorite:
Touch to display the Group of contacts.
Touch to display the DC Group of contacts.
Touch to display the individual contacts.
Touch to display your favorite contacts.
●
information.
Touch to display your ICE (in case of emergency) contacts and your
ICE:
●
●
●
●
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
If you have a lot of contacts stored, you’ll see a slider on the right when you’re flicking up
Tip:
Add contact:
Add group:
Add Group Connect contact:
Connect calls. See Add a Group Connect Contact.
Search:
or down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Touch to search a contact.
Touch to add a contact. See Add a Contact.
Touch to add a group contact. See Add a Group Contact.
Touch to add a Group Connect contact for Direct
Contacts List Options
1. Press
2. Press
List TeamDC Group:
be active on your phone. See Scan Lock.
Home
Menu
> >
to display the contacts list options:
People.
Displays a list of TeamDC groups. You can select a group to
DC Multiple:
without Saving the Group.
Contacts to display:
Options.
Import/export:
visible contacts.
Accounts:
Settings.
Settings:
displayed. See Display Options.
Selects contacts and place a DC call. See Make a Group Connect Call
Selects contacts to be displayed on People. See Display
Imports/exports contacts from/to the microSD card or shares your
Opens the Accounts & sync settings screen. See Accounts & Sync
Opens the Display options page. You can select how your contacts are
Display Options
Select which contacts to be displayed on People.
1. Press
Home
> >
People
> .
2. Press
3. Select an option:
Menu
>
Contacts to display
.
All contacts:
Customize:
of contacts to be displayed by checking them, or uncheck those types you don’t wish to display. Touch OK.
You can also select how your contacts to be displayed.
1. Press
2. Press
3. Set the following options:
 
Home
Menu
Sort list by View contact names as
Displays all the contacts you save.
Selects the contacts to display. Touch an account and select the types
> >
>
Settings
to choose how your contacts are sorted.
People
.
.
to choose how your contacts name is displayed.

Add a Contact

Enter details such as name, phone numbers, email addresses, mailing addresses, and more.
1. Press
Home
> >
People
> .
2. Touch to add a contact.
You may be prompted to select a type of the contact:
• Select an account to save contacts to from the displayed list.
• Touch
Corporate
• They will be synced automatically with your Google Account online.
3. Use the keyboard to enter as much information as you want.
Add new account
.
to save contacts to a new account. Select
Google
or
: Touch the picture icon to assign a picture to the contact. See Assign a Stored
Picture to a Contact or Assign a New Picture to a Contact.
Name
Add organization
PHONE
EMAIL
ADDRESS
EVENTS
GROUPS
Add another field: Nickname, Website
To select a type (label) for a phone number, email address, or postal address (such as
Note:
Touch to include additional information such as IM,
, etc.
Notes
,
MOBILE, HOME, WORK, etc.), touch the type to the right of the field and select the appropriate type.
To add more phone numbers, email addresses, etc., touch
Note:
Add new
under the current
numbers or addresses.
4. When you have finished adding information, touch
DONE
.

Save a Phone Number

You can save a phone number to People directly from the phone dialpad.
1. Press
2. Enter a phone number and press
3. To add the number to an existing contact, touch the contact, select a number type for the new number, and then touch OK.
– or – To add the number as a new contact, touch
and any additional information, and then touch
Home
> > .
Menu
>
Add to contacts
CREATE NEW CONTACT
DONE
. See Add a Contact.
.
, enter the name

Edit a Contact

Once you’ve added a contact, you can add or edit any of the information in the entry, assign a
caller ID picture, customize with a unique ringtone, and more.
Add or Edit Information for a Contact
Use the Edit contact menu to add or edit information for an existing contact.
1. Press
Home
> >
People
> .
2. Touch a contact to display it, and then press
3. Touch any field you want to change or add. See Add a Contact.
4. Add or edit the information, and then touch
To select a type (label) for a phone number, email address, or postal address (such as
Note:
MOBILE, HOME, WORK, etc.), touch the type to the right of the field and select the appropriate type.
To add more phone numbers, email addresses, etc., touch
Note:
numbers or addresses.
Menu
DONE
>
.
.
Edit
Add new
under the current
Assign a Stored Picture to a Contact
The Edit contact menu lets you assign a picture stored in your phone’s memory or SD card to a contact.
1. Press
2. Touch a contact to display it, and then press
Home
> >
People
> .
Menu
>
Edit
.
3. Touch the contact icon to the right of the name.
4. Touch
5. Touch a picture to select it. You may be prompted to size the picture for use with contacts. Touch and drag the
6. Touch
Choose photo from Gallery
square to frame the portion of the picture to use. Touch and drag the side of the square to resize the square and touch
DONE
to save the contact.
and select a location.
CROP
.
Assign a New Picture to a Contact
Follow the instructions to take a new picture and assign it directly to an existing contact.
1. Press
2. Touch a contact to display it, and then press
3. Touch the contact icon to the right of the name.
4. Touch
5. Touch to take a picture. If you’re satisfied with the picture, touch OK to continue.
Home
> >
Take photo
People
.
> .
Menu
>
Edit
.
You may be prompted to size the picture for use with contacts. Touch and drag the
square to frame the portion of the picture to use. Touch and drag the side of the square to resize the square and touch
6. Touch
DONE
CROP
to save the contact.
.
Assign a Ringtone to a Contact
Know who’s calling without looking at your phone by assigning a specific ringer to a contact.
1. Press
2. Touch a contact to display it, and then press
3. Touch an available ringtone. When you touch a ringtone, you will hear a sample.
4. Touch OK to assign the ringtone.
Home
> >
People
> .
Menu
>
Set ringtone
.
Assign a Vibration to a Contact
You can assign a specific vibration pattern to a contact.
1. Press
Home
> >
People
> .
2. Touch a contact to display it, and press
3. Touch an available vibration. When you touch a vibration, you will feel a vibration.
4. Touch OK to assign the vibration.
Menu
>
Set vibrate
.
Add a Contact to Favorites
The Favorites tab of the Phone menu is a listing that can help you quickly access your most used or preferred contacts entries.
1. Press
2. Touch a contact.
3. Touch the star at the upper right corner. The star turns to white.
Home
> >
People
> .
Send a Contact’s Call to Voicemail
You can transfer your contact’s voice call to voicemail anytime you receive it.
1. Press
2. Touch a contact to display it and press
3. Check
Home
> >
All calls to voicemail
People
.
> .
Menu
.
Delete a Contact
You can delete a contact from the contacts details page.
1. Press
2. Touch a contact to display it, and press
3. Touch OK.
Home
> >
People
> .
Menu
>
Delete

Add a Group Contact

Create a group contact with your personal contact entries in People.
Note:
In order to create a group contact, you may first sync your phone with a Google or Corporate account. See Synchronize Contacts for instructions on how to sync your phone to an account.
.
1. Press
2. Touch to add a group contact.
3. Enter the group’s name.
4. Type the person’s name. As you type, matching entries in your People will come up. Touch an entry to select it.
5. Repeat step 4 to select all the members in the group.
Home
> >
People
> .
6. Touch
DONE
.

Edit a Group Contact

Manage the group contacts you create.
Add or Remove the Group Contact, or Rename the Group
1. Press
2. Touch an entry and press
3. The following options are available:
Touch the group’s name to rename it. Touch
Touch next to the entry you want to remove from the group.
4. Touch
Home
Delete a Group Contact
> >
Type person’s name
DONE
.
People
Menu
> .
>
to add an entry to the group.
Edit
.
1. Press
2. Touch an entry and press
Home
> >
People
Menu
> .
>
Delete
> OK.

DC Group Contact

Your phone stores Group Connect entries, TeamDC entries, and Opt-In TeamDC entries in DC group contact. You can store up to 25 Group Connect entries. Each Group Connect entry can contain up to 20 members for making Direct Connect group calls. Currently, Sprint phones do
not support Group Connect calls with Nextel or PowerSource phones. When creating a group entry, please make sure to include only users with Sprint phones. The TeamDC and Opt-In
TeamDC entries are created and managed online. See TeamDC.

Add a Group Connect Contact

Create a Group Connect contact with your personal contact entries in People.
1. Press
2. Touch to add a DC group contact.
3. Touch
4. Touch OK and enter the group’s name.
5. Touch
> >
Home
Add new
DONE
.
People
and select the entries from the available list and touch OK.
> .

Edit a Group Connect Contact

Manage the Group Connect contacts you create.
Add or Remove the Group Connect Contact, or Rename the Group
1. Press
2. Touch an entry and press
3. The following options are available: Touch the group’s name to rename it.
Home
> >
People
Menu
> .
>
Edit
.
Touch Touch next to the entry you want to remove from the group.
4. Touch
Add new
DONE
.
to add an entry to the group.
Delete a Group Connect Contact
1. Press
2. Touch an entry and press
Home
> >
People
Menu
> .
>
Delete
> OK.

ICE (In Case of Emergency)

Registering ICE information might help rescue workers, such as paramedics and police officers, as well as hospital personnel identify your primary contact or special medical need you might have in case of emergency.
To register an ICE contact:
1. Press
Home
> >
People
> .
2. Touch
ICE contacts
>
Menu
.
3. Touch
Add ICE Call
or
Add ICE Text
Text contacts.
4. Touch the entry to register.
To change or remove an ICE contact:
1. Press
Home
> >
People
2. Touch the contact to replace and touch
contact from the displayed list. – or – Touch the contact to remove and touch
To enter or edit the emergency message:
1. Press
2. Touch
Home
> >
People
Emergency message
>
Menu
3. Enter or edit the message and touch
. You can register one Call contact and up to four
> >
ICE contacts.
Change
Remove
to select another contact. Select a new
> OK.
> .
>
DONE
Edit.
.
To enter or edit your own information:
1. Press
2. Touch
Home
> >
My information
People
>
Menu
> .
>
Edit.
3. Enter or edit the necessary information and touch
To access the ICE information:
1. Touch if it appears on the locked screen. – or –
Flick if the slide screen lock is on, and press
2. The following options are available:
Touch Touch
My information
to place a call to the ICE contact.
> OK
to display the registered information.
DONE.
Home
> >
People
> .
Touch > OK to send a text message to the ICE contact. The GPS information will
be attached to the message.

Synchronize Contacts

Syncing data from your managed accounts lets you add and manage new or existing contacts from your online or remote accounts to your phone. Prior to syncing, you must have an active Google or corporate account with associated contacts, and be signed into your account with the phone.
With syncing, any contacts (with phone numbers, email addresses, pictures, etc.) are updated and synced with your phone.
For more information about syncing existing managed accounts, see Accounts & Sync Settings.
1. Press
2. Touch the account you want to sync your contacts with.
3. Touch
The process of updating your contacts tab can take several minutes. If after 10-20
Note:
minutes, your list has not been updated, repeat steps 2 and 3.
Your People then reflects any updated contact information.
This update process works both ways. For example, any changes on the phone are
Home
updated to your Gmail contacts list after sync.
>
Sync Contacts
Menu
.
>
System settings
>
Accounts & sync
.

Share a Contact

You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. Press
2. Touch a contact to display it, and press
3. In the
Home
Share contact via
> >
People
menu, select a method:
> .
Menu
>
Share
.
Bluetooth
pairing and sending via Bluetooth.
Email
account. Address the message, add a subject and a message, and then touch See Compose and Send Email for details on sending email.
Gmail
subject and a message, and then touch details.
to send the information via Bluetooth. See Bluetooth for information on
to send the information as an email attachment. If prompted, select an email
Send
to send the information as a Gmail attachment. Address the message, add a
. See Send a Gmail Message for
Send
.
Messaging
wireless phone number or email address, enter any additional information, and then touch
MMS.
to send the information in a text message. Select a contact or enter a
. For more information on text messaging, see Text Messaging and
Send

Sprint Mobile Sync

You can add and edit all your contacts and groups, including TeamDC and Opt-In TeamDC groups, online using the Sprint Mobile Sync service.
With Sprint Mobile Sync you can:
●
Add and edit contacts and groups.
manage contacts and groups, and set up and manage TeamDC and Opt-In TeamDC groups.
●
Synchronize and back up your contacts.
phone in a secure location, and automatically synchronize new information from the computer to the phone and from the phone to the computer.
●
Transfer contacts to a new phone.
Sync sends your existing contact information to the phone upon activation.
●
Erase contact information from a lost phone.
Mobile Sync can remotely remove all the contact information. You can then send the information to your replacement phone.
●
Import and export contacts with online address books.
information from or to Outlook, or other compatible databases.
Access Sprint Mobile Sync Online
1. Sign on to your
2. Click
My device & media
My Sprint
page at sprint.com.
>
Contacts
Use your computer to easily add, edit, and
Save all the contacts information from your
When you activate a new phone, Sprint Mobile
If your phone is lost or stolen, Sprint
Import or export contact
>
Launch Mobile Sync
.
Follow the onscreen instructions to add, edit, and manage all your contact information.

Accounts and Messaging

With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Google Talk.

Gmail / Google

You will need a Google Account to access several phone features such as Gmail, Google Maps, Google Talk, and the Google Play Store applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.

Create a Google Account

If you do not already have a Google Account, you can create one online or using your phone.
Note:
Although you need a Gmail account to use certain features of your phone, such as Google Play Store, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click
3. Follow the onscreen prompts to create your free account.
Sign in
>
Create an account for free
Create a Google Account Using Your Phone
1. Press
2. Touch
3. Enter your First name and Last name, and then touch
4. Enter a desired Username, and then touch
5. When prompted, enter and reenter a Password and touch
Home
>
ADD ACCOUNT
Menu
>
>
Google
System settings
>
New
.
Next
.
>
Accounts & sync
.
Next
Next
.
.
.
6. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it, and then touch
Note:
When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to
Next
.
authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google Mobile™ services and purchases on your phone.
7. Select if you join Google+ now.
8. Read and accept the Google Terms of Service, and then touch
9. Enter the letters from the Authenticating screen and then touch
10. Select if you save your credit card information now to enable purchases at the Google Play Store.
11. Select the items you would like to sync with your phone and touch displayed on the list.
I accept
Next
.
.
. Your account is
Next

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. Press
2. Touch
3. Enter your Gmail username and password, and then touch
4. Select if you join Google+ now.
5. Select if you save your credit card information now to enable purchases at the Google Play Store.
Home
>
ADD ACCOUNT
Menu
>
>
Google
System settings
>
Existing
.
>
Accounts & sync
Sign in
.
.
6. Select the items you would like to sync with your phone and touch displayed on the list.
. Your account is
Next

Access Gmail

Access your personal Gmail account directly on your phone.
1. Press
2. Do any of the following:
View more email messages: If the inbox is full, swipe your finger up the screen to
Read a new email message: Touch the unread message or the conversation with an
Home
view more messages and conversations.
unread message (just-arrived items display in bold).
> >
Gmail
.
Select messages and conversations: Touch the box before the email or
conversation.
View the inbox of your other Gmail account:
• Touch the account name at the top of the inbox, and then touch the account you want to view.
Refresh the inbox: Touch the sync icon .

Send a Gmail Message

Use your phone to send Gmail messages.
1. Press
2. In the inbox, touch .
3. Enter the message recipient’s email address in the To field. If you are sending the email message to several recipients, separate the email addresses with a comma. As you enter email addresses, any matching addresses from your contacts list are displayed. Touch a match to enter that address directly.
You can enter a name saved in People to call up the email address. Touch a match from
Tip:
an available list.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, press
5. Enter the subject, and then compose your email.
Note:
If you want to attach a picture, press picture you want to attach.
6. After composing your message, touch .
Home
> >
>
Menu
Gmail
.
Add Cc/Bcc
Menu
.
>
Attach file
. Locate and then touch the
Note:
Note:
While composing the message, press view your draft messages, in the inbox, touch
touch To view your sent messages, in the inbox, touch
Drafts
.
Menu
>
Inbox
Inbox
Save draft
(top of the Gmail screen), and then
and then touch
to save it as a draft. To
.
Sent

Read and Reply to Gmail Messages

Your phone allows you to access, read, and reply to all your Gmail messages.
1. Press
2. Touch a message to display it.
Home
> >
Gmail
.
Tip:
You can also access new messages through the Notifications bar. When a new Gmail message arrives, you’ll see the icon in the status bar. Slide the bar down to display notifications. Touch a message to display it.
3. To reply to or forward a message:
Touch to reply to the message.
Touch >
Touch >
4. After composing your message, touch .
Reply all
Forward
to reply to all recipients.
to forward the message.

Email

Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.

Add an Email Account

You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone.
1. Press
ACCOUNT
– or – Press
Home
Home
>
>
Email
Menu
.
> >
>
Emai
System settings
l.
>
Accounts & sync
>
ADD
2. Enter the
Touching
If you have custom settings you need to configure, touch
3. Touch the type of account, if prompted.
4. Confirm the Account settings and touch
5. Enter the name to be displayed on your outgoing messages and touch of the account is displayed.
Email address
prompts your device to attempt a "regular" email setup and test the
Next
incoming and outgoing servers.
your settings. These may include mail type, user name, password, server, security type, etc.
and
Password
for the email account and then touch
and enter
Next
Next
Manual setup
.
.
Next
. The inbox
Important:
If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed.

Add a Corporate Account

If you synchronize your phone with your corporate account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features.
1. Press
2. Touch
3. Enter the network administrator for further details:
 
4. Enter the
  
5. If your network requires SSL encryption, select the check box and activate this additional level of security. If your exchange server requires this feature, leaving this field unchecked can prevent connection.
Home
Email address: Password:
Username: Password: Server:
mail.XXX.com. Obtain this information from your company’s network administrator.
Domain:
>
ADD ACCOUNT
Email address
typically your network access password (case-sensitive).
Username, Password, Server
enter your network login username.
typically your network access password (case-sensitive).
your exchange server remote email address. Typically it is in the form
enter your network domain.
>
Menu
>
Corporate
and
your corporate email address.
System settings
.
Password
information and then touch
, and
Domain
>
Accounts & sync
information:
Use secure connection (SSL)
.
Next
. Consult your
6. Touch
7. If the onscreen activation disclaimer is displayed, touch
8. Configure your between your phone and server), and activate any other email settings, then touch
Note:
Note:
Signal interruptions or incorrect user name or password information can cause completion issues.
9. Identify your new account with a unique name and touch
You can have multiple corporate email (Microsoft® Exchange ActiveSync®) accounts
active on your device.
Next
.
Inbox checking frequency, Days to sync
.
Next
(days to synchronize
.
Next
Next
.
Note:
Your corporate Exchange Server must support auto-detect for the phone to automatically set up the Exchange ActiveSync account. If your corporate Exchange Server does not support auto-detect, you will need to enter your Exchange Server settings after you touch
. Ask your Exchange Server administrator for details.
Next

Compose and Send Email

Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages.
1. Press
2. On the email account inbox, touch .
Tip:
Tip:
Tip:
Touch the account name at the top of the screen to switch to a different email account.
3. Enter email addresses directly in the To field. If you’re sending the email to several recipients, separate the email addresses with a comma. As you enter email addresses, any matching addresses from your contacts list are displayed. Touch a match to enter the address directly.
You can enter a name saved in People to call up the email address. Touch a match from
an available list. If you want to send a CC or a BCC of the email to other recipients, press
Add Cc/Bcc
4. Enter the subject, and then compose your message.
5. To add an attachment, press options:
Home
> >
.
Email
Menu
.
>
Attach file,
and choose from the following
Menu
>
Pictures:
Videos:
Audio:
6. Touch to send the message immediately, or press as a draft.
Note:
To open a draft email, in the email account inbox, touch and then touch
Select photos from Gallery.
Select videos from Gallery.
Select sound files.
Drafts
.
Menu
Inbox
>
Save draft
(top of the Email screen)
to save it

View and Reply to Email

Reading and replying to email on your phone is as simple as on your computer.
1. Press
Home
> >
Email
.
2. On the email account inbox, touch the message you want to view.
Tip:
Touch the account name at the top of the screen to switch to a different email account.
3. Touch , or touch >
Reply all
, to reply to the message.

Manage Your Email Inbox

Your email inbox provides management options for viewing, sorting, and deleting your email messages.
View Your Email Inbox
1. Press
2. Touch the email account at the top of the screen to select a different inbox.
Home
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time.
► While viewing the account you want to synchronize, touch .
Delete an Email Message
> >
Email
.
1. On the email account Inbox, select the check box next to the message you want to delete.
2. Touch .
Delete Multiple Email Messages
1. On the email account inbox, select the check box next to the messages you want to delete.
2. Touch .

General Email Settings

You can edit the general settings of your email.
1. Press
2. Press
Auto-advance:
Message text size:
Home
Menu
> >
>
Settings
Choose which screen to show after you delete a message.
Select the message text size.
Email
>
.
General
:
Reply all:
Check if you want to display “
Reply all
” option as default.
Ask to show pictures:
to be displayed.
Touch if you want to be asked before pictures in messages

Email Account Settings

You can edit settings for your individual email accounts, such as email address and password, name display and signature, frequency of retrieval, and more.
1. Press
2. Press
3. Select the email account you want to edit.
4. Set the following options. Some options are available to corporate account only:
   
Home
Menu
Account name: Your name: Signature: Quick responses:
> >
>
Settings
Edit your account name.
Edit your name displayed on your emails.
Create an email signature for your outgoing emails.
Edit the text you frequently insert when composing emails.
Email
.
.
Inbox view: View.
Default account:
outgoing messages.
Inbox check frequency:
new emails from
Every 15 minutes, Every 30 minutes
Enable Peak-Time:
one for peak time and the other for off peak-time.
•
Frequency during Peak-Time:
check your new emails during peak time.
•
Frequency during Off Peak-Time:
to check your new emails during off peak time.
•
Peak-Time schedule:
days of the week.
Days to sync:
Select how the inbox is displayed from
Check to assign this account as the default email used for
Select the time interval used by your phone to check your
Automatic (Push), Never, Every 5 minutes, Every 10 minutes
, and
Set the two sets of time intervals to check your new emails –
Select the time interval used by your phone to
Select the time interval used by your phone
Set a period of time to be the peak time according to the
Set a period of time to synchronize your account.
Normal View
Every hour
and
Conversation
,
.
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