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TOC ix
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and keys.
Note: Screen images are simulated. Actual displays may vary.
Get Started 1
Get Started 2
Key Functions
● Earpiece lets you hear the caller and automated prompts.
●
Main screen
status, the Contacts list, the date and time, and the signal and battery strength.
●Left/Right soft keys (/) let you select key actions or menu items corresponding
to the bottom left and right lines on the main screen while the phone is open.
●
Navigation key
●Center soft key () lets you select key actions or menu items corresponding to the
bottom center lines on the main screen.
●Camera/Speaker key () lets you activate the camera or video mode and take
pictures and videos with the phone open. When you receive an incoming call, press to
answer the call in speakerphone mode. During a call, press to switch the speakerphone
on or off. (Camera model only.)
Note: The Camera feature is not available on all models.
●Flashlight /Speaker key () lets you activate the flashlight and light up your
surroundings in an instant. When you receive an incoming call, press to answer the call
in speakerphone mode. During a call, press to switch the speakerphone on or off. (Noncamera model only.)
displays all the information needed to operate your phone, such as the call
lets you scroll through the phone’s menu options.
●SEND key () allows you to place or receive calls, answer Call Waiting, use
Conference Calling, or display recent call history.
●Microphone transmits your voice and ambient sound during voice calls and voice
recordings.
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the
display area as it may compromise the hearing quality.
● Keypad lets you enter numbers, letters, and characters, and perform functions.
● CLEAR/Back key () deletes characters from the display in text input mode. When
in a menu, pressing it returns you to the previous menu. This key also allows you to
return to the previous screen in a data session.
●END/POWER key () lets you turn the phone on or off, end a call, or cancel your
input and return to the Idle screen.
Get Started 3
●Voice commands key () allows you to activate Voice Commands. See Voice
Commands.
●External speaker key () lets you place or receive calls in speakerphone mode (with
the phone closed), turn the speakerphone on and off during a call, activate Voice
Commands in speakerphone mode, or unlock the keyguard (if configured.) See
Keyguard.
●Call list key () lets you display the recent call history, ignore an incoming call, end
the ongoing call, or unlock the keyguard (if configured.) You can select a name or
number from the call list and place the call with the phone closed by using the external
speaker key. See Call from Call History with the phone closed.
●Camera lets you take pictures and videos.
Note: The Camera feature is not available on all models.
●Volume key allows you to adjust the master volume when you are not on a call or adjust
the voice volume during a call.
●Flashlight lets you illuminate dark areas as a built-in LED flashlight. It also helps you to
take pictures or record videos in low-light environments. See Flashlight.
●LED indicator displays a phone notification, charging status, or alert. It blinks when your
phone's battery level is low.
●
Outer screen
displays the information such as the call status, the date and time, and the
signal and battery strength.
●Internal microphone suppresses background noise improving audio quality for the
other party during voice calls except in speakerphone mode.
●
Headset jack
allows you to plug in an optional headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●microSD card slot (internal) allows you to insert a microSD card to support external
memory. The microSD compartment is behind the battery cover. See Insert the microSD
Card.
●SIM card slot (internal) allows you to insert a SIM card. The SIM compartment is
behind the battery cover. See Replace the SIM Card.
Note: Your phone comes with the SIM card already installed.
Get Started 4
●
Speaker
hear the caller’s voice in speakerphone mode.
● USB/Charger port allows you to connect the phone and the USB cable for use with the
charger adapter or other compatible accessories.
● Battery cover screw secures the battery cover to the phone.
● Charging contacts allow you to connect to a multi-bay battery charger that can charge
multiple phones simultaneously.
●PTT/Programmable key () allows you to assign a frequently used function for quick
access. See Set Programmable Key. By activating the PTT+ application, this key will act
as a dedicated PTT+ key. See Verizon Push To Talk Plus (PTT+).
lets you hear the different ringtones and sounds. The speaker also lets you
Get Started 5
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Insert the Battery
Using a coin, rotate the battery cover screw on the back of the phone counter-clockwise 1.
several times to loosen it. (You should hear a click when the screw is loose.)
Note: The battery cover screw is permanently mounted on the cover and cannot be removed.
Place your fingernail in the slit at the bottom of the battery cover and lift the battery cover. 2.
Insert the battery, making sure to align the gold contacts (). Press down gently to 3.
secure the battery ().
Get Started 6
Replace the battery cover, making sure all the tabs are secure and there are no gaps 4.
around the cover.
Warning:
Make sure you press all around the edges of the battery cover to ensure your
phone's waterproof seal is intact.
Using a coin, rotate the battery cover screw clockwise until it is tight. 5.
Charge the Battery
Fully charge the battery before powering on the phone.
Important: Unplug the charger from the electrical outlet when not in use to reduce the
environmental impact of charging.
Warning:
Get Started 7
Please use only an approved charger to charge your phone. Improper handling
of the charging port, as well as the use of an incompatible charger, may cause
damage to your device and void the warranty.
Open the USB/Charger port cover on the right side of the phone. 1.
Plug the smaller end of the USB cable into the USB/Charger port. 2.
Plug the other end of the USB cable into the AC adapter, and then plug it into an 3.
electrical outlet. Be sure to use the AC adapter that came with your phone.
When charging is complete, remove the cable from the port and close the cover. Press 4.
around the edges of the cover to ensure that it is securely closed.
Warning:
Make sure the USB/Charger port cover is securely closed, when the port is not in
use, to maintain your phone's waterproof seal.
Battery Capacity
Your phone is equipped with a Lithium ion (Li-ion) battery. It allows you to recharge your battery
before it is fully drained.
For a quick check of your battery level, view the battery charge icon located on the right side of
the status bar. indicates that the phone is fully charged. The number of white bars
decreases as your battery discharges (). When your battery level reaches 15%, the battery
icon turns to and the phone sounds a warning tone, vibrates, and displays a low battery
message. When the battery level drops to 5%, the battery icon turns to and starts blinking.
The alert tone, vibration, and message will repeat when the battery level is at 10, 5 and 1%.
Note: Watch your phone’s battery level and charge the battery before it runs out of power.
Tip: The LED indicator blinks when your phone's battery level goes below 15%.
Remove the Battery
If you need to remove the Battery, follow these steps:
Make sure the power is off so that you don’t lose any stored numbers or messages. 1.
Insert a coin into the slot on the battery cover screw and turn it counter-clockwise to 2.
open the battery cover.
Insert your fingernail into the slit and lift the battery. 3.
Remove the battery and close the cover. See Insert the Battery. 4.
Get Started 8
Warning:
Do not handle a damaged or leaking Li-ion battery as you can be burned.
Replace the SIM Card
Your phone comes with the SIM card already installed. If you need to replace your SIM card,
follow these steps:
Remove the battery cover and the battery. See Remove the Battery. 1.
Lift the SIM/microSD guard. 2.
Push the SIM card gently with your finger. The card ejects itself. Pull out the original SIM 3.
card from the slot.
Carefully insert the new SIM card into the SIM card slot, with the gold contacts facing 4.
down and the cut off corner on the top left. Gently push the card in until it snaps into
place.
Replace the SIM/microSD guard. 5.
Place the battery back into its compartment and replace the battery cover. See Remove 6.
the Battery.
Warning:
Make sure you press all around the edges of the battery cover to ensure your
phone's waterproof seal is intact.
Get Started 9
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Open the phone and press and hold the END/POWER key until the screen lights
up.
Turn Your Phone Off
► Open the phone and press and hold the END/POWER key until you see the
powering-down animation on the main screen.
Setup Wizard
Your phone has a Setup Wizard to set up your phone quickly and easily. When you turn on your
phone for the first time, the Setup Wizard starts automatically and helps you to activate your
phone and set up a Wi-Fi® connection, etc. Follow the on-screen instructions to quickly set up
your phone.
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your Voicemail, even if your phone is in use or turned off. See
Voicemail for more information.
From the Idle screen, press and hold . 1.
-or-
From the Idle screen, dial and press the SEND key .
When you hear the greeting, press the Pound SPACE key to interrupt. 2.
Follow the instructions to set up your new password and record a greeting. 3.
Note: Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not
password protected until you create a password by following the setup tutorial.
Get Started 10
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Idle Screen
The Idle screen is the starting point for your phone’s functions and menus.
Idle Screen Overview
The following illustration describes the basics of the Idle screen.
Note: Screen images are simulated. Actual displays may vary.
●
Status bar:
●Clock display: Displays time and date. You can turn on or off this display from the
Settings menu. See Main Clock.
●Left soft key: Displays actions or menu items that you can select by pressing the left
soft key.
●Center soft key: Displays actions or menu items that you can select by pressing the
center soft key.
Displays the time and phone status icons.
●Right soft key: Displays actions or menu items that you can select by pressing the right
soft key.
Phone Basics 11
Icons
Description
Bluetooth® active
Wi-Fi active
Vibrate only
Alarms only
All sound off
Network (full signal)
Network (no signal)
4G LTE (data service)
3G (data service)
1X (data service)
EDGE (data service)
HSPA (data service)
GPRS (data service)
Airplane mode
Alarm set
Status Bar
The status bar appears at the top of your phone’s display screen. It provides phone and service
status information on the right side and notification alerts on the left.
Status Icons
Phone Basics 12
Icons
Description
Battery (current level)
Battery (poor)
Battery (discharged)
Battery (charging)
Mobile hotspot
Icons
Description
Missed call
New email
New message
New Voicemail message
Battery (full charge)
Event
Music application is running in the background
Alarm
Timer
USB Tethering
Notification Icons
Phone Basics 13
Icons
Description
Bluetooth Tethering
USB and Bluetooth tethering
Notifications Screen
You can open the Notifications screen to view the list of notifications you received.
From the Idle screen, press the Center soft key [Menu] > Notifications. 1.
Highlight a notification and select from following options. Available options may vary: 2.
Press the Left soft key [Dismiss] to dismiss the notification.
Press the Right soft key [View] to display the summary of the notification.
Press the Center soft key [Select] to display the details screen.
Press the CLEAR/Back key to keep the notification pending on the
Notifications screen.
Navigate Through the Menus
The Navigation key on your phone lets you scroll through on-screen items. To navigate through
a menu, press the Navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by
highlighting it and pressing the Center soft key [Select]. If the option is numbered, you can
select it by pressing the corresponding number on the phone’s keypad.
For example, to view the Brightness level:
From the Idle screen, press the Center soft key [Menu] to access the main menu. 1.
Select Tools & Settings by highlighting it and pressing the Center soft key [Select]. 2.
Select Settings by highlighting it and pressing the Center soft key [Select]. 3.
Phone Basics 14
Select Display settings by highlighting it and pressing the Center soft key [Select]. 4.
Select Brightness level by highlighting it and pressing the Center soft key [Select]. 5.
For the purposes of this guide, the above steps condense into:
From the Idle screen, press the Center soft key [Menu] > Tools & Settings > Settings >
Display settings > Brightness level.
Back Up Within a Menu
To go to the previous menu:
► Press the CLEAR/Back key .
To return to the Idle screen:
► Press the END/POWER key .
Navigation Key Shortcuts
From the Idle screen, press the Up, Down, Left, or Right Navigation keys to launch its
corresponding application. The Up, Down, or Left Navigation keys can be reassigned to create
customized shortcuts. See Set Navigation Key Shortcuts for more information.
Enter Text
You can type on your phone using various input modes.
Key Function
For text entry, you can use the following keys as mentioned below.
● Press the CLEAR/Back key to delete characters from the display.
● Press to enter some frequently used symbols, such as period, comma, @, ?, !, /,
etc. Note that each time you press the key, the next symbol appears. This function is not
available in XT9 Word mode and 123 mode.
●Press the Pound SPACE key to enter a space or long press for Return (if
available).
●Press the Asterisk SHIFT key to change the capitalization style as Abc > ABC >
abc (ABC mode). If you have already selected XT9Word, use the Asterisk SHIFT key
Phone Basics 15
to change the XT9Word capitalization style as XT9Word > XT9WORD >
XT9word (XT9Word mode.)
Select a Text Input Mode
You can type on your phone using various input modes.
The methods available include:
1. From a screen where you can enter text, press the Left soft key to change the entry
mode.
2. Select one of the following options:
XT9Word to enter text using a predictive text system. See Enter Text Using XT9
Word.
Abc to enter characters by using the alphabet mode in initial capital letters. See
Enter Text Using Abc/ABC Mode.
ABC to enter characters by using the alphabet mode with all capital letters. See
Enter Text Using Abc/ABC Mode.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticons to enter emoticons.
Web shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Note: When you select Symbols, Smileys, Emoticons, or Web shortcuts, a list may be
displayed at the bottom of the screen. Then, you can scroll through the options by
pressing the Navigation key left, right, up, or down. To select an option, highlight it and
press the Center soft key [Select].
Select text to copy or cut selected text and save to the Paste list. See Copy and
Paste Text.
Paste list to paste copied or cut text in the paste list (if applicable). See Copy and
Paste Text.
Text options to display the text entry options menu. See Set Text Entry Options.
Phone Basics 16
Enter Text Using XT9 Word
XT9 is a predictive text input technology which uses the word database to analyze the letters
you enter and create a suitable word.
1. From a screen where you can enter text, press the Left soft key to change the entry
mode.
2. Select the XT9 Word text input mode.
3. Press the corresponding keys once per letter to enter a word. (For example, to enter the
word “Bill,” press .) (If you make a mistake, press the
CLEAR/Back key to erase a single character. Press and hold the CLEAR/Back
key to erase an entire word.)
4. As you type, a word choice list opens. (The word may change as you type.). Press
to scroll to the word you want to enter. To accept a word and insert a space,
press the Pound SPACE key .
If your desired word is not displayed after you have entered all the letters, you can add it to the
database for the next time.
To add a word to the predictive text database while entering text:
After entering the word in Abc mode, put the cursor next to the text you want to add and 1.
press the Left soft key > Select text.
Highlight the text you want to add by using the Navigation key. 2.
Press the Center soft key [Done] > Add word > Save. The text is added to the 3.
predictive text database.
For more information about XT9 input mode, visit the Nuance website at www.nuance.com.
Enter Text Using Abc/ABC Mode
In Abc or ABC mode, also known as multi-tap entry, you press keys one, two, three, or four
times to enter the letters you see on the keypad.
1. From a screen where you can enter text, press the Left soft key to change the entry
mode.
2. Select the Abc or ABC text input mode. See Select a Text Input Mode.
Phone Basics 17
3. Press the corresponding key repeatedly until the correct letter appears. For example, to
enter “Abc” or “ABC,” press once for “a,” twice for “b,” and three times for “c.”
After a character is entered, the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
Set Text Entry Options
The text entry options menu allows you to specify additional features to use during the text entry
process.
From a screen where you can enter text, press the Left soft key > Text options. 1.
Highlight an option and press the Center soft key [Select]. 2.
Word complete to suggest possible words based on letters you have entered.
Next word complete to automatically display the word that may follow the current
text input.
Word scan to allow the predictive text input system to recognize words by searching
Contacts.
Input language to select the language to enter (English or Español).
My words to edit or delete custom words you have added to the predictive text
database.
•Press the Right soft key [Add word] to store words that you frequently use.
Auto substitution to replace abbreviated words or phrases with full-text equivalents
you added.
•Press the Right soft key [Add word] to store pairs of words that you want to
use in this function.
Copy and Paste Text
You can copy or cut text and paste it in the text entry field:
In the text entry field, move the cursor next to the text you want to copy or cut and press 1.
the Left soft key > Select text.
Highlight the text you want to copy or cut by using the Navigation key.
2.
Press the Center soft key [Done] > Copy or Cut. The text is saved in the Paste List. 3.
Phone Basics 18
In the text entry field, move the cursor to the place where you want to paste the text and 4.
press the Left soft key > Paste list.
Press the Navigation key to scroll to the text you want to paste and press the Center soft 5.
key [Select].
Note: This feature is not available when you cannot select the text input mode.
Phone Basics 19
Phone Calls
With the Verizon network and your phone’s calling features, you can enjoy clear phone calls
across the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone keypad
The most traditional way to place a call is by using the phone’s keypad.
1. Open the phone and enter a phone number. (If you make a mistake while dialing, press
the CLEAR/Back key to erase the numbers.)
2. Press the SEND key .
3. Press the END/POWER key when you are finished.
Call from Call History
Place a call to the numbers in your Call history.
From the Idle screen, press the SEND key . 1.
Select an entry and press the SEND key . 2.
Call from Call History with the phone closed
Place a call to the numbers in your Call history without opening the phone.
Press the Call list key with the phone closed. 1.
Highlight an entry by using the Volume key up or down. 2.
Press the External speaker key to start the call. 3.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
From the Idle screen, press the Left soft key
Phone Calls 20
[Contacts]
. 1.
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