DuraXTP
DuraXTP
User Guide
[UG template version 15b]
TOC i
Table of Contents
Introduction.................................................................................................................................................... 1
About the User Guide............................................................................................................................ 1
Get Started .................................................................................................................................................... 2
Parts and Functions .............................................................................................................................. 2
SIM Card ............................................................................................................................................... 5
Insert SIM Card ............................................................................................................................. 5
SD Card ................................................................................................................................................ 7
Insert SD Card .............................................................................................................................. 7
Remove SD Card .......................................................................................................................... 8
Battery Use ........................................................................................................................................... 9
Insert the Battery ........................................................................................................................... 9
Remove the Battery .................................................................................................................... 10
Charge the Battery ...................................................................................................................... 10
Turn Your Phone On and Off .............................................................................................................. 11
Activate Your Phone ........................................................................................................................... 12
Basic Operations ......................................................................................................................................... 13
Basics .................................................................................................................................................. 13
Navigate Through the Menus...................................................................................................... 13
Phone Settings Menu .................................................................................................................. 14
Phone Number .................................................................................................................................... 14
Airplane Mode ..................................................................................................................................... 14
Enter Text ............................................................................................................................................ 15
Select a Text Input Mode ............................................................................................................ 15
Abc Mode .................................................................................................................................... 15
XT9 Smart Input .......................................................................................................................... 16
Text Entry Options ...................................................................................................................... 16
Copy and Paste Text .................................................................................................................. 17
Lock and Unlock Your Phone ..................................................................................................... 17
Update Your Phone............................................................................................................................. 18
Your Phone Interface .................................................................................................................................. 19
Home Screen Basics........................................................................................................................... 19
Status Bar ........................................................................................................................................... 20
TOC ii
Phone Calls ................................................................................................................................................. 24
Place and Answer Calls ...................................................................................................................... 24
Call Using the Phone Keypad ..................................................................................................... 24
Call Emergency Numbers ........................................................................................................... 25
Answer Phone Calls .................................................................................................................... 26
Place a Call from Contacts ......................................................................................................... 28
Place a Call from History ............................................................................................................ 28
History ......................................................................................................................................... 29
Call Using Your Voice ................................................................................................................. 31
Call Using a Speed Dial Number ................................................................................................ 31
Call a Phone Number with Pauses ............................................................................................. 31
Call a Phone Number in a Message ........................................................................................... 32
Set Up Speed Dialing .................................................................................................................. 32
Optional Services ................................................................................................................................ 33
Phone Call Options ..................................................................................................................... 33
Voicemail Setup .......................................................................................................................... 34
Voicemail Notification .................................................................................................................. 34
Retrieve Your Voicemail Messages ............................................................................................ 35
Caller ID Blocking ....................................................................................................................... 35
Call Waiting ................................................................................................................................. 35
Conference Calling ..................................................................................................................... 36
Call Forwarding ........................................................................................................................... 36
Call Settings ........................................................................................................................................ 37
Abbreviated Dialing ..................................................................................................................... 37
Any Key Answer Mode ................................................................................................................ 38
Open/Close Flip Mode ................................................................................................................ 38
Auto-Answer Mode ..................................................................................................................... 38
Plus Code Dialing ....................................................................................................................... 38
Sprint Direct Connect .................................................................................................................................. 40
About Sprint Direct Connect ............................................................................................................... 40
Before Making Your First Direct Connect Call .................................................................................... 40
Direct Connect Settings ...................................................................................................................... 40
Turn Direct Connect On and Off ................................................................................................. 40
One Touch DC ............................................................................................................................ 41
Beep During a DC Call ................................................................................................................ 41
TOC iii
Your Direct Connect Number .............................................................................................................. 42
Dial Direct Connect Numbers ..................................................................................................... 42
Save a Direct Connect Number .................................................................................................. 42
Display Your Direct Connect Number ......................................................................................... 43
Make and Answer Direct Connect Calls ............................................................................................. 44
Make a Direct Connect Call by Entering a Number .................................................................... 44
Make a Direct Connect Call From Contacts ............................................................................... 44
Make a Direct Connect Call From History .................................................................................. 45
Make a Direct Connect Call Using a Speed Dial Number .......................................................... 46
Make a Direct Connect Call With the Phone Closed .................................................................. 46
Availability Notifications .............................................................................................................. 46
Answer Direct Connect Calls ...................................................................................................... 46
End a Direct Connect Call ........................................................................................................... 47
Direct Connect Permissions........................................................................................................ 48
Call Alerts ............................................................................................................................................ 49
Send a Call Alert ......................................................................................................................... 49
Reply to a Call Alert .................................................................................................................... 49
Group Connect .................................................................................................................................... 50
Make Group Connect Calls ......................................................................................................... 50
Group Connect Call Information ................................................................................................. 52
TeamDC .............................................................................................................................................. 52
Set Up a TeamDC Group ............................................................................................................ 52
Update TeamDC Groups ............................................................................................................ 53
Make a TeamDC Call .................................................................................................................. 53
Remove Yourself From a TeamDC Group ................................................................................. 54
TeamDC Call Information ........................................................................................................... 54
Opt-In TeamDC ........................................................................................................................... 54
Choose Active Groups ................................................................................................................ 54
Invites .................................................................................................................................................. 55
Send an Invite ............................................................................................................................. 55
Reply to an Invite ........................................................................................................................ 55
Contacts ...................................................................................................................................................... 56
Get Started with Contacts ................................................................................................................... 56
Add a Contact ..................................................................................................................................... 56
View Contacts ..................................................................................................................................... 57
TOC iv
Contacts List Options .......................................................................................................................... 58
Edit a Contact ...................................................................................................................................... 59
Add or Edit Information for a Contact ......................................................................................... 59
Add a Number to a Contact ........................................................................................................ 59
Assign a Picture to a Contact...................................................................................................... 60
Assign a Ringtone to a Contact or a Group ................................................................................ 60
Assign a Vibrate Type to a Contact or a Group .......................................................................... 60
Delete a Contact or a Group ............................................................................................................... 61
Add a Group Contact .......................................................................................................................... 61
Edit a Group Contact........................................................................................................................... 61
Add Members to a Group ............................................................................................................ 62
Remove Members from a Group ................................................................................................ 62
Delete a Group Contact .............................................................................................................. 62
Share a Contact .................................................................................................................................. 62
Assign Speed Dial Numbers ............................................................................................................... 63
Import Contacts ................................................................................................................................... 63
Back Up Contacts ............................................................................................................................... 64
ICE (In Case of Emergency) Contacts ................................................................................................ 64
Secret Contacts Entries ...................................................................................................................... 65
Dial Sprint Services ............................................................................................................................. 65
Messaging and Internet ............................................................................................................................... 67
Text and Multimedia Messaging ......................................................................................................... 67
Send a Message ......................................................................................................................... 67
New Messages Notification ......................................................................................................... 67
Manage Message Conversations ............................................................................................... 68
Threaded Messaging .................................................................................................................. 68
Messaging Settings ............................................................................................................................. 70
Simple Data Exchange ....................................................................................................................... 72
Email ................................................................................................................................................... 74
Set Up an Email Account ............................................................................................................ 74
Download Games, Ringtones, and More ............................................................................................ 74
My Content Manager........................................................................................................................... 76
Shopping ............................................................................................................................................. 77
Web and Data ..................................................................................................................................... 77
Launch a Web Connection .......................................................................................................... 77
TOC v
Data Services General Information ..................................................................................................... 77
Your User Name ......................................................................................................................... 77
Data Connection Status and Indicators ...................................................................................... 78
Browser ............................................................................................................................................... 78
Camera and Video ...................................................................................................................................... 82
Take Pictures and Record Videos ...................................................................................................... 82
Take a Picture ............................................................................................................................. 82
Assign Pictures ........................................................................................................................... 83
Camera Mode Options ................................................................................................................ 83
Camera Settings ......................................................................................................................... 85
Record Videos ..................................................................................................................................... 85
Record a Video ........................................................................................................................... 85
Camcorder Mode Options ........................................................................................................... 86
Camcorder Settings .................................................................................................................... 87
Store Pictures and Videos .................................................................................................................. 87
Set Storage Options .................................................................................................................... 87
In Phone Folder .......................................................................................................................... 88
On Memory Card Folder ............................................................................................................. 88
In Phone and Memory Card Folder Options ............................................................................... 88
Review Pictures and Videos in the Assigned Media Folder ....................................................... 89
Other Settings ............................................................................................................................. 89
Send Pictures or Videos ............................................................................................................. 89
Useful Apps and Features........................................................................................................................... 91
Alarm ................................................................................................................................................... 91
Activate This Device............................................................................................................................ 91
Calendar .............................................................................................................................................. 92
Add an Event to the Calendar ..................................................................................................... 92
Add a To Do List Item to the Calendar ....................................................................................... 93
Calendar Event Alerts ................................................................................................................. 93
View Calendar Events ................................................................................................................. 94
Delete Calendar Events .............................................................................................................. 94
Bluetooth ............................................................................................................................................. 95
Bluetooth Information .................................................................................................................. 95
Enable the Bluetooth Feature ..................................................................................................... 95
Supported Bluetooth Profiles ...................................................................................................... 96
TOC vi
Bluetooth Settings Menu ............................................................................................................. 96
Change the Device Name ........................................................................................................... 97
Pair Bluetooth Devices ................................................................................................................ 97
View the Trusted Devices List ..................................................................................................... 97
Send Information Using Bluetooth .............................................................................................. 98
Update Phone ..................................................................................................................................... 98
Sprint Mobile Sync .............................................................................................................................. 99
Connect Your Phone to Your Computer ........................................................................................... 100
File Manager ..................................................................................................................................... 100
SD Card Settings .............................................................................................................................. 102
SD Card Folders ....................................................................................................................... 103
Voice Services .................................................................................................................................. 103
Automatic Speech Recognition (ASR) ...................................................................................... 104
Manage Voice Memos .............................................................................................................. 107
Assigned Media ................................................................................................................................. 109
Calculators ........................................................................................................................................ 109
Calculator .................................................................................................................................. 109
Tip Calculator ............................................................................................................................ 109
Unit Converter ........................................................................................................................... 109
Countdown ........................................................................................................................................ 110
Stopwatch ......................................................................................................................................... 110
World Clock ....................................................................................................................................... 110
Notepad ............................................................................................................................................. 111
Flashlight ........................................................................................................................................... 111
SIM Toolkit ........................................................................................................................................ 112
Input PIN/PUK ................................................................................................................................... 112
Settings ..................................................................................................................................................... 113
Volume Settings ................................................................................................................................ 113
Adjust the Phone’s Volume Settings ......................................................................................... 113
Silence All ................................................................................................................................. 113
Ringtone Settings .............................................................................................................................. 113
Display Settings ................................................................................................................................ 115
Change the Screensaver .......................................................................................................... 115
Change the Brightness ............................................................................................................. 115
Change the Font Size ............................................................................................................... 115
TOC vii
Change the Backlight Settings .................................................................................................. 116
Set the Notification Pop-up ....................................................................................................... 116
Select a Picture ID .................................................................................................................... 116
Power Save Mode ..................................................................................................................... 117
Change the Clock/Calendar Display ......................................................................................... 117
Set a Custom Greeting ............................................................................................................. 117
Change the Phone’s Menu Style .............................................................................................. 117
Keyguard ........................................................................................................................................... 117
Text Entry .......................................................................................................................................... 118
Phone Information ............................................................................................................................. 118
Security Settings ............................................................................................................................... 119
Lock Phone ............................................................................................................................... 119
Limit Use ................................................................................................................................... 120
Reset Your Phone and Phone Content .................................................................................... 121
Delete Phone Content ............................................................................................................... 121
Accessibility Settings......................................................................................................................... 122
Voice Guide............................................................................................................................... 122
Voice Recognition ..................................................................................................................... 123
TTY Mode ................................................................................................................................. 123
Font Size ................................................................................................................................... 124
Vibrate Type .............................................................................................................................. 124
Hearing Aid Device Compatibility.............................................................................................. 124
Screen Contrast ........................................................................................................................ 125
Mono Audio ............................................................................................................................... 125
Phone Setup Options ........................................................................................................................ 125
Airplane Mode ........................................................................................................................... 125
Alerts ......................................................................................................................................... 125
Call Setup.................................................................................................................................. 127
Time & Date Settings ................................................................................................................ 127
Data Settings............................................................................................................................. 127
Headset Mode ........................................................................................................................... 129
Language Settings .................................................................................................................... 129
Location Settings ...................................................................................................................... 129
Roaming .................................................................................................................................... 130
Roaming Guards ....................................................................................................................... 131
TOC viii
Navigation Key Shortcuts .......................................................................................................... 132
Direct Connect Button ............................................................................................................... 132
Copyright Information ................................................................................................................................ 134
For Assistance .......................................................................................................................................... 135
Troubleshooting ................................................................................................................................ 135
Specifications .................................................................................................................................... 135
Sprint Account Information and Help ................................................................................................ 136
Sprint Account Passwords ........................................................................................................ 136
Manage Your Account .............................................................................................................. 137
Sprint Support Services ............................................................................................................ 137
Index .......................................................................................................................................................... 139
Introduction 1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new DuraXTP. The following topics explain how best to use this guide to
get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Instructions to perform tasks in this guide may change depending on the software version on your phone.
All screens in this guide are simulated. Actual displays may vary.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
Get Started 2
Get Started
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: All screens in this guide are simulated. Actual displays may vary. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Get Started 3
Part
Description
Smart Sonic Receiver
(internal)
Lets you hear the caller and automated prompts. Place your ear
around the internal receiver and adjust the position of the phone to find
the best hearing point depending on the surrounding environment.
Main Screen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, the date and time, and the signal and
battery strength.
Softkeys
Let you select softkey actions or menu items corresponding to the
bottom left and right lines on the main screen while the phone is open.
Volume Button
Allows you to adjust the ringtone volume in standby mode or the voice
volume during a call.
MENU/OK Key
Lets you access the phone’s menus and selects the highlighted choice
when navigating through a menu.
CAMERA Key
Lets you activate the camera or video mode and take pictures and
videos with the phone open.
TALK Key
Allows you to place or receive calls, answer Call Waiting, use 3-Way
Calling, or activate Automatic Speech Recognition (ASR).
SPEAKER Key
Lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call or activate Automatic Speech
Recognition (ASR).
Emergency Contacts Key
Lets you access your In Case of Emergency (ICE) contacts. See ICE
(In Case of Emergency) Contacts.
Primary Microphone
Transmits your voice and ambient sound during voice calls, voice
recordings and videos
Navigation Key
Lets you scroll through the phone’s menu options.
BACK Key
Deletes characters from the display in text input mode. When in a
menu, pressing it returns you to the previous menu. This key also
allows you to return to the previous screen in a data session
END/POWER Key
Lets you turn the phone on or off, end a call, or cancel your input and
return to standby mode.
Keypad
Lets you enter numbers, letters, and characters, and perform
functions.
Get Started 4
Part
Description
Call List Button
Lets you display the recent call history, end a call, or unlock the
keyguard.
External Speaker Button
Lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call or activate Automatic Speech
Recognition (ASR).
Camera Lens
As part of the built-in camera, lets you take pictures and videos.
Secondary Microphone
Suppresses background noise improving audio quality for the other
party during voice calls except in speakerphone mode.
Flash
Allows you to take pictures or record videos in low light situations. It
can also work as a flashlight. See Flashlight.
Direct Connect Button (DC
Button)
Allows you to make Direct Connect calls, send Call Alerts, and view
Direct Connect call history. See Sprint Direct Connect.
Outer Screen
Displays information such as the call status, the date and time, and the
signal and battery strength.
USB/Charging Port
Allows you to connect the phone and the USB cable for use with the
charger adapter or other compatible accessories.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Headset Jack
Allows you to plug in an optional headset for convenient, hands-free
conversations.
microSD Card Slot (internal)
Holds an optional SD card to support external memory. The SD
compartment is behind the battery. See Insert SD Card.
SIM Card Slot (internal)
Holds the SIM card. The SIM compartment is behind the battery. See
Insert SIM Card.
Battery Cover Screw
Opens the battery cover to replace the battery.
Internal Antenna
Facilitates reception and transmission. To maximize performance, do
not obstruct while using the phone.
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the display area as
it may compromise the hearing quality.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 5
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● SIM card is the property of the company.
● SIM card is replaceable (at cost) in case of loss/damage.
● Return SIM card to the company when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost/stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. To use your phone outside the Sprint network, you must
insert a valid SIM card into the SIM card slot. Remember to power off your phone before inserting a SIM
card.
Get Started 6
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the SIM card holder in the direction of the arrow to unlock it ( ).
3. Raise the flap of the SIM card holder with your finger ( ).
4. Place the SIM card into the holder, with the gold contacts facing down and the cut off corner on
the bottom right ( ).
5. Lower the flap of the SIM card holder ( ) and slide the flap in the direction of the arrow to lock it
( ).
6. Place the battery back into its compartment and replace the battery cover.
Get Started 7
Note: When you turn your phone on for the first time with a new SIM card, you will be asked to enter a
PIN code to unlock your SIM. For details, see Input PIN/PUK.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. The company is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the card holder in the direction of the arrow to unlock it ( ).
3. Raise the flap of the card holder with your finger ( ).
4. Insert a SD card into the flap of the holder. Make sure to check the position of the gold terminals
( ).
Get Started 8
Note: Putting undue pressure on the flap of the card holder may damage it.
5. Replace the flap of the card holder and gently press it ( ), and then slide the flap in the direction
of the arrow to lock it ( ).
6. Place the battery back into its compartment and replace the battery cover.
Note: To format the SD card, see Format the SD card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the card holder to unlock it, and raise the flap with your finger.
3. Carefully remove the SD card.
4. Replace the flap of the card holder and gently press it, and then slide the flap to lock it.
5. Place the battery back into its compartment and replace the battery cover.
Get Started 9
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing battery with no charge remaining. Saved information and settings may
become lost or changed, or battery may become unusable. Charge once every six months if the
phone will be unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Using a coin, rotate the battery cover screw in a counter-clockwise direction until it is loose.
Note: The battery cover screw is permanently mounted on the cover and cannot be removed.
2. Insert your fingernail into the slot at the bottom of the battery cover and lift the cover off gently.
3. Insert the battery into the battery compartment, making sure the connectors align. Gently press
down to secure the battery.
Get Started 10
4. Replace the battery cover, making sure all the tabs are secure and there are no gaps around the
cover.
5. Using a coin, rotate the battery cover screw in clockwise direction until the cover locks.
CAUTION! Make sure you lock the battery cover properly to maintain the phone's waterproof capability.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Make sure the power is off so that you don’t lose any stored numbers or messages.
2. Insert a coin into the slot on the back cover and turn it counter-clockwise to open the back cover.
3. Remove the battery and replace the cover. See Insert the Battery.
CAUTION! Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Charge the Battery
Follow these instructions to charge your phone’s battery.
1. Open the cover to the USB/charging port on the left side of the phone.
Get Started 11
2. Plug the smaller end of the micro-USB cable into the phone’s USB/charging port.
3. Plug the other end of the USB cable into the charger, and then plug the charger into an electrical
outlet.
4. When charging is complete, remove the cable from the port and close the cover. Press around
the edges of the cover to ensure that it is securely closed.
CAUTION! Be sure all ports and covers are properly sealed to maintain the phone's waterproof capability
Note: Before turning on your phone, charge the battery fully with the charger that came with your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Open the phone and press .
Your phone will power on.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
■ Open the phone and press and hold for two seconds until you see the powering-down
animation on the main screen.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Get Started 12
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• If an error occurs, press ACTIVATE (left softkey) to override auto-activation and start the
manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the END/POWER key while the phone is being activated. Pressing the END/POWER
key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Basic Operations 13
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a menu,
press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by highlighting it and
pressing . If the option is numbered, you can select it by pressing the corresponding number on the
phone’s keypad.
For example, to view the Icon Glossary screen:
1. Press to access the main menu.
2. Select Settings by highlighting it and pressing .
3. Select Phone Info by highlighting it and pressing .
4. Select Icon Glossary by highlighting it and pressing .
For the purposes of this guide, the above steps condense into:
Press > Settings > Phone Info > Icon Glossary.
Back Up Within a Menu
To go to the previous menu:
■ Press .
To return to standby mode:
■ Press .
Basic Operations 14
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, press > Settings.
For more information, see Settings.
Phone Number
Follow the instructions below to display your phone number and other information about your phone and
account.
Press > Settings > Phone Info > Phone#/User ID.
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, such as games and voice memos, when
you are on an airplane or in any other area where making or receiving calls or data is prohibited. When
you set your phone to Airplane Mode, it cannot send or receive any calls or access online information.
1. Press > Settings > Others > Airplane Mode.
2. Read the disclaimer and press OK (left softkey).
3. Select an option from the following:
On to activate Airplane Mode. Airplane Mode will be deactivated when you turn the phone off.
Off to deactivate Airplane Mode.
On Power-up to activate Airplane Mode each time you turn the phone on.
While in Airplane Mode, your phone’s screen will display the airplane mode icon ( ).
Basic Operations 15
Enter Text
You can type on your phone using the keypad.
Select a Text Input Mode
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are
prompted to enter text.
1. From a screen where you can enter text, press OPTIONS (right softkey) to change the text mode.
(If you are in the message entry screen, press OPTIONS [right softkey] > Text Mode.)
2. Select one of the following options:
Abc to enter characters by using the alphabet mode. See Abc Mode.
XT9Word to enter text using a predictive text system. See XT9 Smart Input.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticons to enter “emoticons.” (This is available, for example, when composing a message
or when editing a Schedule or To Do description in Calendar.)
Paste List to paste copied or cut text (if applicable).
Web Shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Text Options to display the text entry options menu (if applicable). See Text Entry Options.
Tip: When entering text, press to change the capitalization style as Abc > ABC > abc (ABC mode),
or as XT9Word > XT9WORD > XT9word (T9Word mode). The selected style is displayed in the bottom-
right corner of the screen, above the right softkey label (if applicable).
Abc Mode
In Abc mode, also known as multi-tap entry, you press keys one, two, three, or four times to enter the
letters you see on the keypad.
By default, the first letter of a sentence is capitalized and the following letters are lowercased. To switch
between lowercase and uppercase, press the key. After a character is entered, the cursor
automatically advances to the next space after two seconds or when you enter a character on a different
key.
1. Select the Abc text input mode. See Select a Text Input Mode.
Basic Operations 16
2. Press the corresponding key repeatedly until the correct letter appears. For example, to enter
“Abc,” press once for “a,” twice for “b,” and three times for “c.”
XT9 Smart Input
XT9 Smart Input is a predictive text input technology which uses the word database to analyze the letters
you enter and create a suitable word.
Enter Text in the XT9 Mode
1. Select the XT9Word text input mode. See Select a Text Input Mode.
2. Press the corresponding keys once per letter to enter a word. (For example, to enter the word
“Bill,” press .) (If you make a mistake, press to erase a single
character. Press and hold to erase an entire word.)
3. As you type, a word choice list opens. (The word may change as you type.) Press the navigation
key to scroll to the word you want to enter and press OK (left softkey) or to select it.
If the word you want is not displayed after you have entered all the letters see Add a Word to
the XT9 Database.
Add a Word to the XT9 Database
If the word you want to enter is not displayed in the word choice list when you are using XT9 Input, add it
to the database.
1. While you are in XT9Word mode, enter a letter. (A word choice list opens.)
2. Scroll down the list and select <Add Word>.
3. Enter a word and press SAVE (left softkey). The word will appear as an option the next time you
scroll through options during XT9 Text Input.
For more information about XT9 Smart Input, visit the Nuance website at www.nuance.com/.
Text Entry Options
The text entry options menu allows you to specify a suitable feature during the text entry process. See
Text Entry for the options available from the settings menu.
1. When entering text, press OPTIONS (right softkey) > Text Options.
2. Highlight an option and press .
Word Complete to suggest possible words based on letters you have entered.
Next Word Complete to automatically display the word that may follow the current text input.
Basic Operations 17
Phrase Complete to set the phone to predict possible phrases after one word with a space is
entered.
Word Scan to allow the predictive text input system to recognize words by searching
Contacts.
Word Choice List to select whether to display the word choice list.
Input Language to select the language to enter (English or Spanish).
My Words to edit or delete custom words you have added to the predictive text database.
• Add Word to store words that you frequently use.
Select Text to select text for copying, cutting or adding (if applicable).
Delete All to delete all text (if applicable).
Help to view the XT9 instructions.
Copy and Paste Text
You can copy and paste the text in the text entry field.
1. In the text entry field, move the cursor next to the text you want to copy and press OPTIONS
(right softkey) > Text Options > Select Text.
2. Press the navigation key and highlight the text you want to copy.
3. Press NEXT ACT… (left softkey) > Copy. The text is saved in the Paste List.
4. In the text entry field, move the cursor to the place where you want to paste the text to and press
OPTIONS (right softkey) > Paste List. (On the message entry screen, press OPTIONS [right
softkey] > Text Mode > Paste List.)
5. Press the navigation key to scroll to the text you want to paste and press .
Note: This feature is not available where you cannot select the text input mode or in the Web application.
Lock and Unlock Your Phone
When your phone is locked using the Lock Phone feature, you can only make calls to 9-1-1 and the ICE
contacts.
Lock Your Phone
1. Press > Settings > Lock Phone.
2. Enter your lock code.
3. Select Auto Lock > Lock Now.
Basic Operations 18
Tip: The first time you access the Lock Phone menu, you will be advised to change the default lock code
by pressing CHANGE (left softkey). Enter and re-enter your new lock code to proceed. For details, see
Change the Lock Code.
Unlock Your Phone
1. From standby mode, press UNLOCK (left softkey).
2. Enter your lock code.
Tip: You can access the ICE contacts by pressing ICE (right softkey) when your phone is locked using
the Lock Phone feature. For more information, see ICE (In Case of Emergency) Contacts.
Update Your Phone
From time to time, updates may become available for your phone.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
1. Press > Tools > Update Phone.
2. Select an option:
Update Profile to update the profile on your phone.
Update PRL to update the preferred roaming list.
Update Firmware to update your phone’s software.
Your phone automatically downloads and installs any available updates.
Your Phone Interface 19
Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, notification icons, etc.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. For
information about modifying the Home screen appearance, see Display Settings.
Home Screen Layout
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status and
notifications.
Notification area
The notification area of the status bar displays notifications for incoming
messages, missed calls, and more.
Left Softkey
(MESSAGING)
Press the left softkey to quickly access messaging.
Right Softkey
(CONTACTS)
Press the right softkey to quickly access your Contacts list.
Your Phone Interface 20
Status Bar
Your phone’s status and notifications are available at a glance at the top of the screen. The status bar at
the top of your phone's display screen provides information about your phone's status and options. The
following tables identify the symbols you’ll see on your phone’s display screen.
Main Status Icons
Icon
Status
Network (full signal)
Network (no signal)
Network (roaming)
Network (GSM)
Direct Connect: Off
Direct Connect: Unavailable
Direct Connect: Speaker On
Direct Connect: Speaker Off
Data service available
Data service dormant
Data service unavailable
Bluetooth
®
: Enabled
Bluetooth : Visible
Bluetooth : Connected
Your Phone Interface 21
Icon
Status
Bluetooth : Connected via HFP
Bluetooth : Connected via A2DP
Battery (full charge)
Battery charging (animated)
Ringtone & vibrate
1 Beep
1 Beep and Vibrate
Ringtone Off
Vibrate All
Silence All
Location On
Location Off
TTY Mode
Alarm On
Hearing aid
Multitasking virtual machine
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