Kyocera DuraXTP User Guide

DuraXTP
User Guide
[UG template version 15b]
Table of Contents
Introduction.................................................................................................................................................... 1
Get Started .................................................................................................................................................... 2
Insert SIM Card ............................................................................................................................. 5
Insert SD Card .............................................................................................................................. 7
Remove SD Card .......................................................................................................................... 8
Insert the Battery ........................................................................................................................... 9
Remove the Battery .................................................................................................................... 10
Charge the Battery ...................................................................................................................... 10
Basic Operations ......................................................................................................................................... 13
Navigate Through the Menus...................................................................................................... 13
Phone Settings Menu .................................................................................................................. 14
Select a Text Input Mode ............................................................................................................ 15
Abc Mode .................................................................................................................................... 15
XT9 Smart Input .......................................................................................................................... 16
Text Entry Options ...................................................................................................................... 16
Copy and Paste Text .................................................................................................................. 17
Lock and Unlock Your Phone ..................................................................................................... 17
Your Phone Interface .................................................................................................................................. 19
TOC i
Phone Calls ................................................................................................................................................. 24
Call Using the Phone Keypad ..................................................................................................... 24
Call Emergency Numbers ........................................................................................................... 25
Answer Phone Calls .................................................................................................................... 26
Place a Call from Contacts ......................................................................................................... 28
Place a Call from History ............................................................................................................ 28
History ......................................................................................................................................... 29
Call Using Your Voice ................................................................................................................. 31
Call Using a Speed Dial Number ................................................................................................ 31
Call a Phone Number with Pauses ............................................................................................. 31
Call a Phone Number in a Message ........................................................................................... 32
Set Up Speed Dialing .................................................................................................................. 32
Phone Call Options ..................................................................................................................... 33
Voicemail Setup .......................................................................................................................... 34
Voicemail Notification .................................................................................................................. 34
Retrieve Your Voicemail Messages ............................................................................................ 35
Caller ID Blocking ....................................................................................................................... 35
Call Waiting ................................................................................................................................. 35
Conference Calling ..................................................................................................................... 36
Call Forwarding ........................................................................................................................... 36
Abbreviated Dialing ..................................................................................................................... 37
Any Key Answer Mode ................................................................................................................ 38
Open/Close Flip Mode ................................................................................................................ 38
Auto-Answer Mode ..................................................................................................................... 38
Plus Code Dialing ....................................................................................................................... 38
Sprint Direct Connect .................................................................................................................................. 40
Turn Direct Connect On and Off ................................................................................................. 40
One Touch DC ............................................................................................................................ 41
Beep During a DC Call ................................................................................................................ 41
TOC ii
Dial Direct Connect Numbers ..................................................................................................... 42
Save a Direct Connect Number .................................................................................................. 42
Display Your Direct Connect Number ......................................................................................... 43
Make a Direct Connect Call by Entering a Number .................................................................... 44
Make a Direct Connect Call From Contacts ............................................................................... 44
Make a Direct Connect Call From History .................................................................................. 45
Make a Direct Connect Call Using a Speed Dial Number .......................................................... 46
Make a Direct Connect Call With the Phone Closed .................................................................. 46
Availability Notifications .............................................................................................................. 46
Answer Direct Connect Calls ...................................................................................................... 46
End a Direct Connect Call ........................................................................................................... 47
Direct Connect Permissions........................................................................................................ 48
Send a Call Alert ......................................................................................................................... 49
Reply to a Call Alert .................................................................................................................... 49
Make Group Connect Calls ......................................................................................................... 50
Group Connect Call Information ................................................................................................. 52
Set Up a TeamDC Group ............................................................................................................ 52
Update TeamDC Groups ............................................................................................................ 53
Make a TeamDC Call .................................................................................................................. 53
Remove Yourself From a TeamDC Group ................................................................................. 54
TeamDC Call Information ........................................................................................................... 54
Opt-In TeamDC ........................................................................................................................... 54
Choose Active Groups ................................................................................................................ 54
Send an Invite ............................................................................................................................. 55
Reply to an Invite ........................................................................................................................ 55
Contacts ...................................................................................................................................................... 56
TOC iii
Add or Edit Information for a Contact ......................................................................................... 59
Add a Number to a Contact ........................................................................................................ 59
Assign a Picture to a Contact...................................................................................................... 60
Assign a Ringtone to a Contact or a Group ................................................................................ 60
Assign a Vibrate Type to a Contact or a Group .......................................................................... 60
Add Members to a Group ............................................................................................................ 62
Remove Members from a Group ................................................................................................ 62
Delete a Group Contact .............................................................................................................. 62
Messaging and Internet ............................................................................................................................... 67
Send a Message ......................................................................................................................... 67
New Messages Notification ......................................................................................................... 67
Manage Message Conversations ............................................................................................... 68
Threaded Messaging .................................................................................................................. 68
Set Up an Email Account ............................................................................................................ 74
Launch a Web Connection .......................................................................................................... 77
TOC iv
Your User Name ......................................................................................................................... 77
Data Connection Status and Indicators ...................................................................................... 78
Camera and Video ...................................................................................................................................... 82
Take a Picture ............................................................................................................................. 82
Assign Pictures ........................................................................................................................... 83
Camera Mode Options ................................................................................................................ 83
Camera Settings ......................................................................................................................... 85
Record a Video ........................................................................................................................... 85
Camcorder Mode Options ........................................................................................................... 86
Camcorder Settings .................................................................................................................... 87
Set Storage Options .................................................................................................................... 87
In Phone Folder .......................................................................................................................... 88
On Memory Card Folder ............................................................................................................. 88
In Phone and Memory Card Folder Options ............................................................................... 88
Review Pictures and Videos in the Assigned Media Folder ....................................................... 89
Other Settings ............................................................................................................................. 89
Send Pictures or Videos ............................................................................................................. 89
Useful Apps and Features........................................................................................................................... 91
Add an Event to the Calendar ..................................................................................................... 92
Add a To Do List Item to the Calendar ....................................................................................... 93
Calendar Event Alerts ................................................................................................................. 93
View Calendar Events ................................................................................................................. 94
Delete Calendar Events .............................................................................................................. 94
Bluetooth Information .................................................................................................................. 95
Enable the Bluetooth Feature ..................................................................................................... 95
Supported Bluetooth Profiles ...................................................................................................... 96
TOC v
Bluetooth Settings Menu ............................................................................................................. 96
Change the Device Name ........................................................................................................... 97
Pair Bluetooth Devices ................................................................................................................ 97
View the Trusted Devices List ..................................................................................................... 97
Send Information Using Bluetooth .............................................................................................. 98
SD Card Folders ....................................................................................................................... 103
Automatic Speech Recognition (ASR) ...................................................................................... 104
Manage Voice Memos .............................................................................................................. 107
Calculator .................................................................................................................................. 109
Tip Calculator ............................................................................................................................ 109
Unit Converter ........................................................................................................................... 109
Settings ..................................................................................................................................................... 113
Adjust the Phone’s Volume Settings ......................................................................................... 113
Silence All ................................................................................................................................. 113
Change the Screensaver .......................................................................................................... 115
Change the Brightness ............................................................................................................. 115
Change the Font Size ............................................................................................................... 115
TOC vi
Change the Backlight Settings .................................................................................................. 116
Set the Notification Pop-up ....................................................................................................... 116
Select a Picture ID .................................................................................................................... 116
Power Save Mode ..................................................................................................................... 117
Change the Clock/Calendar Display ......................................................................................... 117
Set a Custom Greeting ............................................................................................................. 117
Change the Phone’s Menu Style .............................................................................................. 117
Lock Phone ............................................................................................................................... 119
Limit Use ................................................................................................................................... 120
Reset Your Phone and Phone Content .................................................................................... 121
Delete Phone Content ............................................................................................................... 121
Voice Guide............................................................................................................................... 122
Voice Recognition ..................................................................................................................... 123
TTY Mode ................................................................................................................................. 123
Font Size ................................................................................................................................... 124
Vibrate Type .............................................................................................................................. 124
Hearing Aid Device Compatibility.............................................................................................. 124
Screen Contrast ........................................................................................................................ 125
Mono Audio ............................................................................................................................... 125
Airplane Mode ........................................................................................................................... 125
Alerts ......................................................................................................................................... 125
Call Setup.................................................................................................................................. 127
Time & Date Settings ................................................................................................................ 127
Data Settings............................................................................................................................. 127
Headset Mode ........................................................................................................................... 129
Language Settings .................................................................................................................... 129
Location Settings ...................................................................................................................... 129
Roaming .................................................................................................................................... 130
Roaming Guards ....................................................................................................................... 131
TOC vii
Navigation Key Shortcuts .......................................................................................................... 132
Direct Connect Button ............................................................................................................... 132
Copyright Information ................................................................................................................................ 134
For Assistance .......................................................................................................................................... 135
Sprint Account Passwords ........................................................................................................ 136
Manage Your Account .............................................................................................................. 137
Sprint Support Services ............................................................................................................ 137
Index .......................................................................................................................................................... 139
TOC viii
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new DuraXTP. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Instructions to perform tasks in this guide may change depending on the software version on your phone.
All screens in this guide are simulated. Actual displays may vary.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD or microSDHC card is referred to as an "SD Card" or a "memory card."
Introduction 1
Get Started
The following topics give you all the information you need to set up your phone and wireless service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: All screens in this guide are simulated. Actual displays may vary. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Get Started 2
Part
Description
Smart Sonic Receiver
(internal)
Lets you hear the caller and automated prompts. Place your ear around the internal receiver and adjust the position of the phone to find the best hearing point depending on the surrounding environment.
Main Screen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, and the signal and battery strength.
Softkeys
Let you select softkey actions or menu items corresponding to the bottom left and right lines on the main screen while the phone is open.
Volume Button
Allows you to adjust the ringtone volume in standby mode or the voice volume during a call.
MENU/OK Key
Lets you access the phone’s menus and selects the highlighted choice when navigating through a menu.
CAMERA Key
Lets you activate the camera or video mode and take pictures and videos with the phone open.
TALK Key
Allows you to place or receive calls, answer Call Waiting, use 3-Way Calling, or activate Automatic Speech Recognition (ASR).
SPEAKER Key
Lets you place or receive calls in speakerphone mode, turn the speakerphone on and off during a call or activate Automatic Speech Recognition (ASR).
Emergency Contacts Key
Lets you access your In Case of Emergency (ICE) contacts. See ICE
(In Case of Emergency) Contacts.
Primary Microphone
Transmits your voice and ambient sound during voice calls, voice recordings and videos
Navigation Key
Lets you scroll through the phone’s menu options.
BACK Key
Deletes characters from the display in text input mode. When in a menu, pressing it returns you to the previous menu. This key also allows you to return to the previous screen in a data session
END/POWER Key
Lets you turn the phone on or off, end a call, or cancel your input and return to standby mode.
Keypad
Lets you enter numbers, letters, and characters, and perform functions.
Get Started 3
Part
Description
Call List Button
Lets you display the recent call history, end a call, or unlock the keyguard.
External Speaker Button
Lets you place or receive calls in speakerphone mode, turn the speakerphone on and off during a call or activate Automatic Speech Recognition (ASR).
Camera Lens
As part of the built-in camera, lets you take pictures and videos.
Secondary Microphone
Suppresses background noise improving audio quality for the other party during voice calls except in speakerphone mode.
Flash
Allows you to take pictures or record videos in low light situations. It can also work as a flashlight. See Flashlight.
Direct Connect Button (DC Button)
Allows you to make Direct Connect calls, send Call Alerts, and view Direct Connect call history. See Sprint Direct Connect.
Outer Screen
Displays information such as the call status, the date and time, and the signal and battery strength.
USB/Charging Port
Allows you to connect the phone and the USB cable for use with the charger adapter or other compatible accessories.
Speaker
Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Headset Jack
Allows you to plug in an optional headset for convenient, hands-free conversations.
microSD Card Slot (internal)
Holds an optional SD card to support external memory. The SD compartment is behind the battery. See Insert SD Card.
SIM Card Slot (internal)
Holds the SIM card. The SIM compartment is behind the battery. See
Insert SIM Card.
Battery Cover Screw
Opens the battery cover to replace the battery.
Internal Antenna
Facilitates reception and transmission. To maximize performance, do not obstruct while using the phone.
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the display area as it may compromise the hearing quality.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 4
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case.
Always keep the IC chip clean.
Wipe clean with a dry, soft cloth.
Avoid applying labels. May damage SIM card.
See instructions included with SIM card for handling.
SIM card is the property of the company.
SIM card is replaceable (at cost) in case of loss/damage.
Return SIM card to the company when canceling subscription.
Returned SIM cards are recycled for environmental purposes.
Note that SIM card specifications and performance may change without notice.
It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost/stolen. For details, contact Customer Service.
Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. To use your phone outside the Sprint network, you must insert a valid SIM card into the SIM card slot. Remember to power off your phone before inserting a SIM card.
Get Started 5
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the SIM card holder in the direction of the arrow to unlock it ( ).
3. Raise the flap of the SIM card holder with your finger ( ).
4. Place the SIM card into the holder, with the gold contacts facing down and the cut off corner on the bottom right ( ).
5. Lower the flap of the SIM card holder ( ) and slide the flap in the direction of the arrow to lock it ( ).
6. Place the battery back into its compartment and replace the battery cover.
Get Started 6
Note: When you turn your phone on for the first time with a new SIM card, you will be asked to enter a PIN code to unlock your SIM. For details, see Input PIN/PUK.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove Battery while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD card. Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the card holder in the direction of the arrow to unlock it ( ).
3. Raise the flap of the card holder with your finger ( ).
4. Insert a SD card into the flap of the holder. Make sure to check the position of the gold terminals ( ).
Get Started 7
Note: Putting undue pressure on the flap of the card holder may damage it.
5. Replace the flap of the card holder and gently press it ( ), and then slide the flap in the direction of the arrow to lock it ( ).
6. Place the battery back into its compartment and replace the battery cover.
Note: To format the SD card, see Format the SD card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
1. Rotate the battery cover screw to open the cover, and remove the battery.
2. Slide the flap of the card holder to unlock it, and raise the flap with your finger.
3. Carefully remove the SD card.
4. Replace the flap of the card holder and gently press it, and then slide the flap to lock it.
5. Place the battery back into its compartment and replace the battery cover.
Get Started 8
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months if the phone will be unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Using a coin, rotate the battery cover screw in a counter-clockwise direction until it is loose.
Note: The battery cover screw is permanently mounted on the cover and cannot be removed.
2. Insert your fingernail into the slot at the bottom of the battery cover and lift the cover off gently.
3. Insert the battery into the battery compartment, making sure the connectors align. Gently press down to secure the battery.
Get Started 9
4. Replace the battery cover, making sure all the tabs are secure and there are no gaps around the cover.
5. Using a coin, rotate the battery cover screw in clockwise direction until the cover locks.
CAUTION! Make sure you lock the battery cover properly to maintain the phone's waterproof capability.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Make sure the power is off so that you don’t lose any stored numbers or messages.
2. Insert a coin into the slot on the back cover and turn it counter-clockwise to open the back cover.
3. Remove the battery and replace the cover. See Insert the Battery.
CAUTION! Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Charge the Battery
Follow these instructions to charge your phone’s battery.
1. Open the cover to the USB/charging port on the left side of the phone.
Get Started 10
2. Plug the smaller end of the micro-USB cable into the phone’s USB/charging port.
3. Plug the other end of the USB cable into the charger, and then plug the charger into an electrical outlet.
4. When charging is complete, remove the cable from the port and close the cover. Press around the edges of the cover to ensure that it is securely closed.
CAUTION! Be sure all ports and covers are properly sealed to maintain the phone's waterproof capability
Note: Before turning on your phone, charge the battery fully with the charger that came with your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
Open the phone and press .
Your phone will power on.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
Open the phone and press and hold for two seconds until you see the powering-down animation on the main screen.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Get Started 11
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone. Activate on your computer:
Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
If an error occurs, press ACTIVATE (left softkey) to override auto-activation and start the manual activation wizard.
Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the END/POWER key while the phone is being activated. Pressing the END/POWER key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Get Started 12
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a menu, press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by highlighting it and pressing . If the option is numbered, you can select it by pressing the corresponding number on the
phone’s keypad. For example, to view the Icon Glossary screen:
1. Press to access the main menu.
2. Select Settings by highlighting it and pressing .
3. Select Phone Info by highlighting it and pressing .
4. Select Icon Glossary by highlighting it and pressing .
For the purposes of this guide, the above steps condense into:
Press > Settings > Phone Info > Icon Glossary.
Back Up Within a Menu
To go to the previous menu:
Press .
To return to standby mode:
Press .
Basic Operations 13
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
From home, press > Settings.
For more information, see Settings.
Phone Number
Follow the instructions below to display your phone number and other information about your phone and account.
Press > Settings > Phone Info > Phone#/User ID.
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, such as games and voice memos, when you are on an airplane or in any other area where making or receiving calls or data is prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online information.
1. Press > Settings > Others > Airplane Mode.
2. Read the disclaimer and press OK (left softkey).
3. Select an option from the following:
On to activate Airplane Mode. Airplane Mode will be deactivated when you turn the phone off.  Off to deactivate Airplane Mode.  On Power-up to activate Airplane Mode each time you turn the phone on.
While in Airplane Mode, your phone’s screen will display the airplane mode icon ( ).
Basic Operations 14
Enter Text
You can type on your phone using the keypad.
Select a Text Input Mode
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are prompted to enter text.
1. From a screen where you can enter text, press OPTIONS (right softkey) to change the text mode. (If you are in the message entry screen, press OPTIONS [right softkey] > Text Mode.)
2. Select one of the following options:
Abc to enter characters by using the alphabet mode. See Abc Mode.  XT9Word to enter text using a predictive text system. See XT9 Smart Input.  123 to enter numeric characters.  Symbols to enter symbols.  Smileys to enter smile icons.  Emoticons to enter “emoticons.” (This is available, for example, when composing a message
or when editing a Schedule or To Do description in Calendar.)
Paste List to paste copied or cut text (if applicable).  Web Shortcuts to enter Web shortcuts (for example, www., http://, or .com).  Text Options to display the text entry options menu (if applicable). See Text Entry Options.
Tip: When entering text, press to change the capitalization style as Abc > ABC > abc (ABC mode), or as XT9Word > XT9WORD > XT9word (T9Word mode). The selected style is displayed in the bottom­right corner of the screen, above the right softkey label (if applicable).
Abc Mode
In Abc mode, also known as multi-tap entry, you press keys one, two, three, or four times to enter the letters you see on the keypad.
By default, the first letter of a sentence is capitalized and the following letters are lowercased. To switch between lowercase and uppercase, press the key. After a character is entered, the cursor
automatically advances to the next space after two seconds or when you enter a character on a different key.
1. Select the Abc text input mode. See Select a Text Input Mode.
Basic Operations 15
2. Press the corresponding key repeatedly until the correct letter appears. For example, to enter “Abc,” press once for “a,” twice for “b,” and three times for “c.”
XT9 Smart Input
XT9 Smart Input is a predictive text input technology which uses the word database to analyze the letters you enter and create a suitable word.
Enter Text in the XT9 Mode
1. Select the XT9Word text input mode. See Select a Text Input Mode.
2. Press the corresponding keys once per letter to enter a word. (For example, to enter the word “Bill,” press .) (If you make a mistake, press to erase a single character. Press and hold to erase an entire word.)
3. As you type, a word choice list opens. (The word may change as you type.) Press the navigation key to scroll to the word you want to enter and press OK (left softkey) or to select it.
If the word you want is not displayed after you have entered all the letters see Add a Word to
the XT9 Database.
Add a Word to the XT9 Database
If the word you want to enter is not displayed in the word choice list when you are using XT9 Input, add it to the database.
1. While you are in XT9Word mode, enter a letter. (A word choice list opens.)
2. Scroll down the list and select <Add Word>.
3. Enter a word and press SAVE (left softkey). The word will appear as an option the next time you scroll through options during XT9 Text Input.
For more information about XT9 Smart Input, visit the Nuance website at www.nuance.com/.
Text Entry Options
The text entry options menu allows you to specify a suitable feature during the text entry process. See
Text Entry for the options available from the settings menu.
1. When entering text, press OPTIONS (right softkey) > Text Options.
2. Highlight an option and press .
Word Complete to suggest possible words based on letters you have entered.  Next Word Complete to automatically display the word that may follow the current text input.
Basic Operations 16
Phrase Complete to set the phone to predict possible phrases after one word with a space is
entered.
Word Scan to allow the predictive text input system to recognize words by searching
Contacts.
Word Choice List to select whether to display the word choice list.  Input Language to select the language to enter (English or Spanish).  My Words to edit or delete custom words you have added to the predictive text database.
Add Word to store words that you frequently use.
Select Text to select text for copying, cutting or adding (if applicable).  Delete All to delete all text (if applicable).  Help to view the XT9 instructions.
Copy and Paste Text
You can copy and paste the text in the text entry field.
1. In the text entry field, move the cursor next to the text you want to copy and press OPTIONS (right softkey) > Text Options > Select Text.
2. Press the navigation key and highlight the text you want to copy.
3. Press NEXT ACT… (left softkey) > Copy. The text is saved in the Paste List.
4. In the text entry field, move the cursor to the place where you want to paste the text to and press OPTIONS (right softkey) > Paste List. (On the message entry screen, press OPTIONS [right softkey] > Text Mode > Paste List.)
5. Press the navigation key to scroll to the text you want to paste and press .
Note: This feature is not available where you cannot select the text input mode or in the Web application.
Lock and Unlock Your Phone
When your phone is locked using the Lock Phone feature, you can only make calls to 9-1-1 and the ICE contacts.
Lock Your Phone
1. Press > Settings > Lock Phone.
2. Enter your lock code.
3. Select Auto Lock > Lock Now.
Basic Operations 17
Tip: The first time you access the Lock Phone menu, you will be advised to change the default lock code by pressing CHANGE (left softkey). Enter and re-enter your new lock code to proceed. For details, see
Change the Lock Code.
Unlock Your Phone
1. From standby mode, press UNLOCK (left softkey).
2. Enter your lock code.
Tip: You can access the ICE contacts by pressing ICE (right softkey) when your phone is locked using the Lock Phone feature. For more information, see ICE (In Case of Emergency) Contacts.
Update Your Phone
From time to time, updates may become available for your phone.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
1. Press > Tools > Update Phone.
2. Select an option:
Update Profile to update the profile on your phone.  Update PRL to update the preferred roaming list.  Update Firmware to update your phone’s software.
Your phone automatically downloads and installs any available updates.
Basic Operations 18
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status and notifications.
Notification area
The notification area of the status bar displays notifications for incoming messages, missed calls, and more.
Left Softkey (MESSAGING)
Press the left softkey to quickly access messaging.
Right Softkey (CONTACTS)
Press the right softkey to quickly access your Contacts list.
Your Phone Interface
The following topics describe how to use and customize your phone’s home screen, understand the status bar, notification icons, etc.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. For information about modifying the Home screen appearance, see Display Settings.
Home Screen Layout
Your Phone Interface 19
Icon
Status
Network (full signal)
Network (no signal)
Network (roaming)
Network (GSM)
Direct Connect: Off
Direct Connect: Unavailable
Direct Connect: Speaker On
Direct Connect: Speaker Off
Data service available
Data service dormant
Data service unavailable
Bluetooth® : Enabled
Bluetooth : Visible
Bluetooth : Connected
Status Bar
Your phone’s status and notifications are available at a glance at the top of the screen. The status bar at the top of your phone's display screen provides information about your phone's status and options. The following tables identify the symbols you’ll see on your phone’s display screen.
Main Status Icons
Your Phone Interface 20
Icon
Status
Bluetooth : Connected via HFP
Bluetooth : Connected via A2DP
Battery (full charge)
Battery charging (animated)
Ringtone & vibrate
1 Beep
1 Beep and Vibrate
Ringtone Off
Vibrate All
Silence All
Location On
Location Off
TTY Mode
Alarm On
Hearing aid
Multitasking virtual machine
Your Phone Interface 21
Icon
Notification
Voice Missed Calls
Direct Connect Missed Calls
Direct Connect Call Alert
New Messages
New Voicemail
New Urgent/CMAS Alert Messages
Multiple Alerts
Multiple Alerts (Urgent)
Application Alerts
Calendar
Icon
Description
Beach/Snow Mode
Scenery Mode
Mirror Image Mode
Night/Dark Mode
Main Notification Icons
Camera Icons
Your Phone Interface 22
Icon
Description
Self-Timer (5 Seconds)
Self-Timer (10 Seconds)
Multiple Shots
Camera Resolution (5.0M)
Camera Resolution (3.2M)
Camera Resolution (2.0M)
Camera Resolution (1.3M)
Camera Resolution (0.3M)
Camera Resolution (0.1M)
Video Resolution (QVGA)
Video Resolution (QCIF)
Saving to Phone
Saving to Memory Card
Camera Flash On This Shot
Camera Flash Always On or Video Light On
Automatic Camera Flash
Your Phone Interface 23
Phone Calls
With our wireless service and your phone’s calling features, you can enjoy clear phone calls across the
country.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Note: The calling information in this section refers to traditional wireless phone calls. For information on making and answering Direct Connect calls, Group Connect calls, and TeamDC calls, see Sprint Direct
Connect.
Adjust In-Call Volume
Adjusting Call Volume: Press the Volume key up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Keypad
The most “traditional” way to place a call is by using the phone’s keypad.
1. Enter a phone number from standby mode. (If you make a mistake while dialing, press to erase the numbers.)
2. Press , , or the external speaker button.
3. Press when you are finished.
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The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if your phone is locked or your account is restricted.
■ Press .
Note: After you have placed an emergency call, your phone automatically enters Emergency mode.
View Options During an Emergency Call
During an emergency call, press OPTIONS (right softkey) to display your options. Highlight an option and press .
Transfer Audio to switch the call to an external device (if applicable).  Contacts to show the Contacts list.  Phone Info to display information about your phone.
Tip: Press MY PHONE# (left softkey) to display your phone number during an emergency call.
Exit Emergency Mode
1. Press to end a 9-1-1 call.
2. Press .
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.
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Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
Your phone notifies you of incoming calls in the following ways:
The phone rings or vibrates.
The LED indicator flashes.
The backlight illuminates.
The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the entry’s name is displayed. The caller’s
phone number may also be displayed, if available.
Note: If your phone is turned off, all calls automatically go to voicemail. Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
Answer an Incoming Call with the Phone Open
Press to answer an incoming call. (Depending on your settings, you may also answer incoming calls by pressing other keys. See Any Key Answer Mode.)
Answer an Incoming Call with the Phone Closed
When your phone rings or vibrates, press the external speaker button. (The call will be answered in speakerphone mode.)
– or – Open the phone to use the earpiece.
Answer an Incoming Call in Speakerphone Mode
Press or the external speaker button.
Answer a Roam Call with Roaming Guards Enabled
1. Press .
2. Read the message and press .
See Roaming Guards for more information on Roaming Guards.
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Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
Select Silence on the screen.
Press , the DC button, or the volume button up or down.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting, see Open/Close Flip Mode.
Send an Incoming Call to Voicemail
Select Send to Voicemail on the screen.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
Reject an Incoming Call and Send a Message
Press or the call list button. or
Press and hold .
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting, see Open/Close Flip Mode.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
Select Ignore with Text.
Note: Your phone will answer an incoming call by opening the phone by default. To change the setting,
see Open/Close Flip Mode.
End Phone Calls
There are two ways to disconnect a call.
Press . or
Press the call list button.
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After you have finished your call, the phone will display the caller’s name (if already in your Contacts),
phone number (if available), and the duration of the call. Pressing OPTIONS (right softkey) will display the Recent History options. See History List Options for details.
Missed Call Notification
When an incoming call is not answered, your screen displays the Missed Call log. Press to dial the phone number.
To display a Missed Alerts entry in standby mode:
1. Press > Missed Alerts.
2. Highlight the entry you wish to view and press .
Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to call.
3. Press to dial the entry’s default phone number. – or – To dial another number from the same entry, press the navigation key right or left to display the
number, and then press .
Place a Call from History
The Recent History list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Press > History. – or –
Press or the call list button in standby mode.
2. Highlight an entry and press .
Tip: To redial your last outgoing call, press twice. Note: You cannot make calls from History to entries identified as No Caller ID, Private (Restricted ID), or
Unavailable ID.
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Incoming
Outgoing
Missed
Phone Call
Direct Connect Call Call Alert
Group Connect Call
TeamDC Call, Opt-In TeamDC Call
Group Connect Invite
History
History keeps track of the calls placed, received, and missed on your phone.
View History
History is a list of the last 60 incoming, outgoing, or missed phone calls and Direct Connect calls including Call Alerts and Invites. History makes redialing fast and easy. It is continually updated as new numbers or entries are added to the beginning of the list and the oldest entries are removed from the bottom of the list.
Each entry contains the phone number (if available) and Contacts entry name (if the number is in your Contacts). Duplicate calls (calls from the same number) may appear only once on the list.
From standby mode, press . or
Press > History.
Tip: By default, pressing the DC button in standby mode displays your Direct Connect (including Call
Alert and Invite) call history only. See Sprint Direct Connect for details. Note: History records only calls that occur while the phone is turned on. If a call is received while your
phone is turned off, it will not be included in History.
History Icons
You can determine if an entry was an incoming, outgoing, or missed call from the icons shown below.
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Incoming
Outgoing
Missed
Opt-In TeamDC Invite
History List Options
To make a call from the history, see Place a Call from History.
For additional options:
1. From standby mode, press .
2. Select an entry and press OPTIONS (right softkey) to display the options list. Options may vary according to entry:
Call to call the selected entry.
Send Message to send a message to the selected entry. See Send a Message.
New Group to create a new group entry. See Add a Group Contact.
Contact Details to display information about the entry if it has already been saved in your
Contacts.
Save Contact to save a phone number. See Save a Phone Number.
Delete to delete the entry. See Delete History.
Delete All to delete all History entries. See Delete History.
Prepend to add numbers to the beginning of the selected number.
Allow DC Calls/Block DC Calls to allow or block a phone number for Direct Connect calls. See
Direct Connect Permissions.
Call Alert to send an alert to someone that you’d like to talk with using a Direct Connect call. See
Send a Call Alert.
Recent DC’s to display the Direct Connect call history.
Remove Me to remove yourself from the TeamDC group. See Remove Yourself From a TeamDC
Group.
Delete History
You can delete individual or all entries in your History.
1. From standby mode, press .
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2. Highlight an entry you wish to delete and press OPTIONS (right softkey) > Delete. Select Delete All to delete all entries.
3. If you are certain you want to delete one or all entries from History, press DELETE (left softkey).
Call Using Your Voice
You can make a phone call using Automatic Speech Recognition (ASR).
1. Press and hold in standby mode to activate ASR.
2. Follow the voice prompts. Say "Call" and the name of an entry saved in your Contacts or a phone number. See Make a Voice Call Using ASR.
See Automatic Speech Recognition (ASR) for more information on ASR.
Call Using a Speed Dial Number
You can store up to 98 numbers in your phone’s speed dial memory to make contacting friends and
family easier. See Set Up Speed Dialing for information on assigning speed dial numbers. To use speed dial for locations 2-9:
From standby mode, press and hold the appropriate key for approximately two seconds.
To use speed dial for locations 10-99:
From standby mode, enter a two-digit speed dial number, and then press .
The display confirms that the number has been dialed when it shows “Connecting...”
Call a Phone Number with Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
Hard Pause sends the next set of numbers when you press SEND TONES (left softkey).
2-Sec. Pause automatically sends the next set of numbers after two seconds.
Note: You can have multiple pauses in a phone number and combine two-second and hard pauses.
To dial or save phone numbers with pauses:
1. Enter all or part of a number.
2. Press OPTIONS (right softkey) > Hard Pause or 2-Sec. Pause.
3. Enter additional numbers.
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4. Press to dial the number. – or – Press OPTIONS (right softkey) > Save. (You can save to a new or existing Contacts entry.)
Note: When dialing a number with a hard pause, press SEND TONES (left softkey) to send the next set of numbers.
Call a Phone Number in a Message
You can place a call to a number that appears in a message.
1. From standby mode, press MESSAGING (left softkey) > Messages.
2. Select a message with the number you want to call and highlight the number.
3. Press .
For more information on utilizing the information in a message, see Simple Data Exchange.
Set Up Speed Dialing
Your phone can store up to 98 phone numbers in speed dial locations. To make a call using speed dial, see Call Using a Speed Dial Number.
1. Add a number to a new or to an existing Contacts entry. See Add a Number to a Contact, if the number is not in your Contacts.
– or –
From standby mode, press CONTACTS (right softkey), highlight an entry and press .
2. Highlight the number and press OPTIONS (right softkey) > Set Speed Dial.
3. Highlight an available speed dial location and press .
4. Press to return to the Contacts menu.
To replace a number in a speed dial location:
1. From standby mode, press CONTACTS (right softkey).
Press OPTIONS (right softkey) > Settings > Speed Numbers.
2. Highlight the assigned contact you want to replace and press OPTIONS (right softkey) > Replace.
3. Highlight a contact and press > REPLACE (left softkey).
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If the contact has more than one number, press the navigation key right or left to display the
number you want to assign and then press > REPLACE (left softkey).
To remove a number from a speed dial location:
1. From standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Speed Numbers.
3. Highlight the assigned contact you want to remove and press OPTIONS (right softkey) > Remove.
Optional Services
The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of your calling experience.
In-call Options
Pressing OPTIONS (right softkey) during a call displays a list of available in-call features. To select an option, highlight the option and press .
Transfer Audio to switch the call to a Bluetooth device (if applicable).
Save to save the current call’s phone number in your Contacts.
Contact Details to display information about the caller stored in your Contacts (if applicable).
Main Menu to display the phone’s main menu.
3-Way Call to open a call with two other parties.
Contacts to display your Contacts list.
Phone Info to display information about your phone.
Further options may also be available:
Press MUTE/UNMUTE (left softkey) to mute/unmute the microphone.
Press the volume button up or down to adjust the receiver volume.
Press or the external speaker button to turn the speaker on. Press again to turn it off.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
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Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Press and hold in standby mode to dial your voicemail number.
2. Follow the system prompts to:
Create your password and press .  Record your name announcement.  Record your greeting.
Important: Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
By displaying a message on the screen.
By sounding the assigned ringtone type.
By displaying at the top of the screen.
To call your voicemail from the notification screen:
1. Press .
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
To set the frequency of new message alerts:
1. Press > Settings > Others > Alerts > Repeated Tone > Voicemail.
2. Select Single Tone (once only) or Repeated Tone (once every minute).
Note: When you are roaming off the network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. When your voicemail answers, press and enter your password. Roaming rates apply when you access voicemail while roaming off the network.
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Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone or from any other touch-tone phone.
Use Your Phone to Access Your Messages
1. Press and hold . – or – From standby mode, press MESSAGING (left softkey) > Voicemail.
2. Enter your voicemail password if prompted.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Note: You are charged for airtime minutes when you are accessing your voicemail from your wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key (*).
3. Enter your password.
Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. From standby mode, press .
2. Enter the number you want to call.
3. Press .
Your caller information will not appear on the recipient’s phone.
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).
To respond to an incoming call while you’re on a call:
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Press . (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
Press again.
Tip: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end
the call.
Conference Calling
With conference calling, also known as 3-Way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. Enter a number and press .
2. Once you have established the connection, press . (This puts the first caller on hold.)
3. Select Contacts, Recent History, or Enter Phone#.
4. Select a number from your Contacts or Recent History, or enter a number directly, and then press
.
5. When you’re connected to the second party, press again to begin your 3-Way call.
6. To end the 3-Way call, press .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Enter .
2. Enter the area code and phone number to which you want your calls forwarded.
3. Press . (You will hear a tone to confirm the activation of Call Forwarding.)
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You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Enter .
2. Press . (You will hear a tone to confirm the deactivation.)
You will hear a tone to confirm the deactivation.
Call Settings
Your phone's Call Settings menu lets you configure various call and answer-related options and a number of other settings.
Abbreviated Dialing
Abbreviated Dialing is similar to speed dialing. You can use either of the following abbreviated dialing features.
Contacts Match - Retrieve any number saved in your Contacts by entering four or more digits of any part of the number.
Prepend - Prepend the first five or six digits (for example, the area code and prefix) to any four or five digits you enter.
To activate the Prepend feature:
1. Press > Settings > Others > Call Setup > Abbrev. Dial.
2. Select Prepend > On.
3. Enter a five or six digit number and press .
To place a call using Abbreviated Dialing:
1. Enter the four or more digits of any part of a Contacts entry’s phone number to use the Contacts Match feature.
– or – Enter the last four or five digits of the number to use the Prepend feature.
Note: Contacts Match will not retrieve numbers if you enter 9-1-1 or reserved three-digit service numbers such as 411 or 611.
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2. Press to call the displayed number. (If there are two or more matched numbers in your Contacts, a list is displayed. Highlight the name or the phone number you want to call, and then
press to place a call.)
Any Key Answer Mode
With Any Key Answer Mode, you can set your phone to pick up incoming calls pressing any key.
1. Press > Settings > Others > Call Setup > Any Key Answer.
2. Select On.
Open/Close Flip Mode
Open/Close Flip Mode lets you to pick up incoming calls by opening the phone, and disconnect a call by closing the phone.
To set Open Flip Mode:
1. Press > Settings > Others > Call Setup > Open/Close flip.
2. Select Open to answer > On.
To set Close Flip Mode:
1. Press > Settings > Others > Call Setup > Open/Close flip.
2. Select Close to end > On.
Auto-Answer Mode
You can set your phone to automatically pick up incoming calls. Remember, your phone will answer calls in auto-answer mode even if you are not present.
1. Press > Settings > Others > Call Setup > Auto-Answer.
2. Highlight an option and press . Hands-free to answer calls automatically when the phone is connected to an optional
headset or hands-free device.
Speakerphone to answer calls automatically in speakerphone mode.
3. Highlight the time you would like your phone to wait before answering and press .
Plus Code Dialing
When you dial a phone number with "+" code at the top, "+" will be replaced the specific numbers that you set in International Dial and dial the phone number.
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To set Plus Code Dialing:
1. Press > Settings > Others > Call Setup > Plus Code Dialing.
2. Select Enable/Disable > Enable.
To set International Dial Prefix Numbers:
1. Press > Settings > Others > Call Setup > Plus Code Dialing.
2. Select Int'l Dial Prefix.
3. Enter an international dialing code and press SAVE (left softkey).
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Sprint Direct Connect
Sprint® Direct Connect® on your Sprint phone offers instant, two-way “walkie-talkie-style” communication between you and your family, friends, and co-workers, all at the click of a button. Perfect for get-in get-out conversations such as checking status, getting information, getting directions, or coordinating with othersfast. Call Alert sends an alert to other Direct Connect users to let them know you want to reach them.
About Sprint Direct Connect
Learn the services available with Sprint Direct Connect. The following Sprint Direct Connect services are available:
Direct Connect - Allows two-way radio communication with other Direct Connect users.
Group Connect® - Creates and manages groups in Contacts, “on the fly,” or online to connect
instantly with up to 20 other Direct Connect users at the same time. (Currently Sprint phones do not support Group Connect calls with Nextel or PowerSource phones.)
TeamDCSM and Opt-In TeamDC - Create a group online that allows nationwide group calling with up to 500 other Direct Connect users (with Sprint phones only). With TeamDC and Opt-In TeamDC, all members can access the most up-to-date group list on their phones.
Before Making Your First Direct Connect
Call
To enable Direct Connect on your phone, a Sprint Customer Service representative must add Direct Connect services to your account. Please call Sprint Customer Service at 1-888-211-4727 for more information.
Important: When the Direct Connect feature is active, your phones data services are enabled and the Net Guard feature is disabled. See Enable Data Services and Net Guard.
Direct Connect Settings
Some Direct Connect settings menus are available when you subscribe to Sprint Direct Connect services.
Turn Direct Connect On and Off
By default, your phones Direct Connect feature is turned on.
1. Press > Settings > DC Settings > Direct Connect.
2. Press left softkey to turn ON or OFF.
Sprint Direct Connect 40
Your phone displays the DC Off icon ( ) when Direct Connect is turned off.
Note: Disabling Direct Connect from your phones settings menu does not affect your subscription status to Sprint Direct Connect services.
One Touch DC
You can select the function of the DC button when you press it in standby mode. By default, it displays your Direct Connect (including Call Alert and Invite) call history. You can also select to enable or disable the assigned function of the DC button when the phones display is off in idle state.
1. Press > Settings > DC Settings > One Touch DC.
2. Select Action and select an option:
Launch DC Call Log List to display your Direct Connect call history.  Launch Contacts List to display your Contacts list.  DC a Contact to place a Direct Connect call to a new number or selected personal contact.
Select New Number, Contacts, or Recent DC’s and enter a number or select a contact.
DC a Group to place a Direct Connect call to a selected group. Select Contacts or Recent
DC’s and select a group.
DC Most Recent Number to place a Direct Connect call to the latest number listed in your
Direct Connect call history, excluding missed calls.
Off to disable one touch DC.
3. Select When Screen Off and select an option:
Enable to enable the assigned function of the DC button even when the screen is off.  Disable to disable the assigned function of the DC button when the screen is off.
Beep During a DC Call
While on a DC call, you can control the beep sound for missed DC calls, Invites, Call Alerts and Availability Notifications.
1. Press > Settings > DC Settings > Beep During DC Call.
2. Select On to hear the sound during DC calls, or Off to mute it.
Sprint Direct Connect 41
Your Direct Connect Number
Your Sprint phone allows you two different options for your Direct Connect number. Your Direct Connect number will be one of the following:
Separate numbers (DC Only) - Your Direct Connect number is a unique number (not your wireless number). It is made up of three sets of digits separated by asterisks (for example, 444*5555*111).
A single number (Mobile+DC) - Your Direct Connect number is the same as your wireless number (for example, 555-555-1234).
Dial Direct Connect Numbers
Understand the types of Direct Connect numbers for making Direct Connect calls.
If the person you are calling has a separate number for Direct Connect, make sure you dial any asterisks (*) in the number. If you are saving the number in your Contacts, choose DC Only for the phone type.
If the person you are calling has a single number for both voice calls and for Direct Connect, use that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks (*) to the number. If you are saving this number in your Contacts, choose Mobile+DC for the phone type.
Tip: Users with a Nextel phone must always add asterisks (*) between sets of numbers to dial Direct Connect numbers. If you use a single number, make sure to tell your contacts with Nextel phones to dial the number using asterisks (*) in place of hyphens (for example, 555*555*1234).
Tip: One way to easily ensure that your contacts have your correct number is to call them so that they can save your number from their Call Log. Ask them for their contact information. Remember you will need all digits of the number to make a successful call. Also, if they have a Nextel phone or a separate number for Direct Connect, you will need to enter asterisks (*) between sets of numbers.
To tell if a number is a valid Direct Connect number:
Check the icon for the highlighted number. If it has a Mobile+DC icon ( ) or a DC Only icon ( ), it is a valid Direct Connect number.
– or –
Highlight a contact and press . “DC capable” will appear below the valid Direct Connect number.
Save a Direct Connect Number
You can store Direct Connect numbers in your Contacts just like traditional phone numbers.
1. Use your keypad to enter a Direct Connect number.
Sprint Direct Connect 42
The Direct Connect number may be the ten-digit wireless phone number of the contact.
– or – The Direct Connect number may be a unique number made up of three sets of digits
separated by asterisks (for example, 444*5555*111). When saving this type of number, always include the asterisks (*).
2. Press OPTIONS (right softkey) > Save.
3. Select New Entry or Existing Entry.
4. Select a number type for the entry: Select Mobile+DC if the wireless phone number and the Direct Connect number are the
same.
Select DC Only if the Direct Connect number is different from the wireless phone number.
Make sure to include the asterisks (*) between the sections of a DC Only number.
Note: All Direct Connect users with Nextel or PowerSource phones must ALWAYS use an asterisk (*) between sets of digits, even if they are calling another user whose Direct Connect number is the same as their wireless phone number. Make sure to include the asterisks when giving your number to a Nextel or PowerSource user (for example, if your number is 555-555-1234, when giving it to a Nextel or PowerSource user, it should be 555*555*1234).
5. Press DONE (left softkey) to save the entry.
Tip: You can also save a Direct Connect number from History. From a History listing, press OPTIONS (right softkey) > Save Contact, and then complete steps 3-5 in Save a Direct Connect Number. To create a new Contacts entry with a Direct Connect number, see Add a Contact.
Display Your Direct Connect Number
Your Direct Connect number and other information about your phone and account will be displayed.
Press > Settings > Phone Info > Phone#/User ID.
Your Direct Connect number and other information about your phone and account will be displayed.
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Make and Answer Direct Connect Calls
You can make a Direct Connect call by entering a Direct Connect number manually or by selecting an entry containing a Direct Connect number in your Contacts or History. For information on saving Direct Connect numbers to Contacts, see Save a Direct Connect Number.
Make a Direct Connect Call by Entering a Number
Place a Direct Connect call by entering a Direct Connect number with your keypad.
1. Use your keypad to enter a Direct Connect number. The Direct Connect number may be the ten-digit wireless phone number of the person you
are calling (Mobile+DC). – or – If calling a Nextel customer, the Direct Connect number may have three parts with an asterisk
between each part (for example: 444*5555*111). When dialing or saving this type of number, always include the asterisks ( ).
2. Press and release the Direct Connect button (DC button) on the side of your phone. Pressing and releasing the DC button “pings” the recipient. The recipient’s phone emits an
incoming tone and displays your name or number. If available, he or she can choose to respond and begin the conversation.
Alternatively, you can hold the button and speak after you first press and hear the tone. In
this case, your voice will broadcast instantly over the recipient’s speaker. Pinging the
recipient’s phone by pressing and releasing may avoid unintentional interruptions.
3. After the recipient accepts your call:
Wait for “Push to Talk to appear onscreen.  Press and hold the DC button.  Wait for a tone to sound and “Me” to appear onscreen before you begin talking.
4. Release the DC button to listen.
5. Press to end the call.
Note: All Direct Connect calls end automatically if there is no activity on the call for several seconds.
Tip: To display your Direct Connect number, press > Settings > Phone Info > Phone#/User ID.
Make a Direct Connect Call From Contacts
Place a Direct Connect call to the Direct Connect numbers stored in your Contacts.
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Incoming
Outgoing
Missed
Direct Connect Call Call Alert
Group Connect Call
TeamDC Call, Opt-In TeamDC Call
Group Connect Invite
Opt-In TeamDC Invite
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press and release the DC button.
3. Continue the Direct Connect call as described previously.
Make a Direct Connect Call From History
Place a Direct Connect call to the Direct Connect numbers in your History.
1. Press > History. – or – From standby mode, press the DC button to display your Direct Connect (including Call Alert and
Invite) call history only. See One Touch DC.
The following icons indicate the types of Direct Connect history entries.
2. Highlight a Direct Connect entry and press and release the DC button.
3. Continue the Direct Connect call as described previously.
Tip: To redial your most recent Direct Connect call, press and hold the DC button.
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Make a Direct Connect Call Using a Speed Dial
Number
Place a Direct Connect call to the Direct Connect numbers assigned to speed dial locations.
From standby mode, enter a speed dial number and press the DC button.
To assign a Direct Connect number to a speed dial location, see Assign Speed Dial Numbers.
Make a Direct Connect Call With the Phone Closed
You can make a Direct Connect call with the phone closed.
1. Press the call list button first and then volume (down) button to unlock the keyguard if the buttons are locked. See Keyguard.
2. Press and hold the external speaker button until you see “DC Speaker mode on” on the external display.
3. Press and release the DC button to display the History on the external display.
4. Use the volume button to scroll through the list and highlight an entry.
5. Press and hold the DC button to begin talking.
Tip: If you see the incoming callers information on the external display, but you cannot hear the caller, the audio is being routed to the internal speaker. Press the external speaker button again to route the conversation to the external speaker.
6. Press the call list button to finish the Direct Connect call.
Availability Notifications
You will receive a message when you place a Direct Connect call to a contact and that contact is on another call. You can press the DC button to try again, or you may be able to send a request to be notified when the contact becomes available.
To send a request:
1. Select Notify when available.
Follow the onscreen instructions to respond when you receive a notification.
Answer Direct Connect Calls
When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on your settings. You will see the Direct Connect number and the caller’s name (if available) on your screen.
You may also hear the caller’s voice through the speakerphone. Default for Direct Connect calls is
speakerphone on. You can turn the speakerphone off and listen to Direct Connect calls through the earpiece as you would a regular call, or you can listen through a headset.
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1. Press or the external speaker button to either enable or disable the Direct Connect speakerphone feature.
If you enable the Direct Connect speakerphone ( ), you will hear the caller’s voice through
the speakerphone on the front of the phone.
If you disable the Direct Connect speakerphone ( ), you will only hear the caller’s voice
through the earpiece.
2. Accept the incoming call. If available, the caller’s name and Direct Connect number also appear on the display.
3. When the caller has finished speaking, you will hear a tone and see Push to Talk” on the display.
4. Press and hold the DC button and wait for a tone to sound and a message (Me”) to appear onscreen. Continue the Direct Connect call as described previously.
Tip: Press or the call list button to dismiss an incoming Direct Connect call.
End a Direct Connect Call
There are three ways to disconnect a Direct Connect call.
Do nothing; the call will automatically end after several seconds if neither party presses the DC button.
– or –
Press . – or – Press the call list button.
Convert a Direct Connect Call to a Phone Call
1. While on a Direct Connect call, press OPTIONS (right softkey) > Convert Call.
2. Read the message, and then select a number (if more than one number is available) or select CONVERT CALL (left softkey).
Your phone ends the Direct Connect call and dials the selected number.
Tip: Quieting incoming calls and increasing your privacy. When you are in an area where incoming Direct Connect calls may disturb others, or if you wish to increase the privacy of your calls, please set your speakerphone to off and your ringer to vibrate. When the speakerphone is off, Direct Connect calls use the phone’s earpiece and microphone, while still utilizing the DC button. You may also use an earbud or other hands-free device for increased convenience.
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Direct Connect Permissions
You can control which numbers can reach your phone using Direct Connect.
Set Direct Connect Permissions
1. Press > Settings > DC Settings > Permissions.
2. Select Accept all DC calls, except those from numbers I block or Reject all DC calls, except those from numbers I allow.
3. If you selected Accept all DC calls, except those from numbers I block, select Block Another # > New Number, Contacts, or Recent DCs.
– or – If you selected Reject all DC calls, except those from numbers I allow, select Allow Another
# > New Number or Contacts.
4. Follow the instructions to add or edit the BLOCKED DC #S or the ALLOWED DC #S list.
5. The blocked numbers show a red circle with a bar, and the allowed numbers a tick mark in a green circle, both on the phone type icons which appear next to the numbers on the Contacts list, Contacts details, etc.
Tip: You can also allow or block numbers directly from the Contacts list or History. From the Contacts or Recent History list, press OPTIONS (right softkey) > Allow DC Calls or Block DC Calls and follow the onscreen instructions.
Change Permissions
You can change the permissions approach from specifying the blocked numbers to specifying the allowed numbers, or vice versa. All the entries on your existing BLOCKED DC #S or ALLOWED DC #S list will be deleted when this switch is made.
1. Press > Settings > DC Settings > Permissions.
2. Press OPTIONS (right softkey) > Change Approach.
3. Read the message and press CHANGE (left softkey) > Block Another # or Allow Another #.
4. Follow the instructions to add or edit the BLOCKED DC #S or the ALLOWED DC #S list.
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Call Alerts
Call Alerts let you notify others that you want to communicate with them using Direct Connect. When a user receives a Call Alert, the phone sounds a tone and displays your name or Direct Connect number.
Send a Call Alert
Send a notification to start a Direct Connect call.
1. Enter a Direct Connect number or select a number from History or Contacts.
Note: When sending a Call Alert, make sure you select the Direct Connect number for the person you are trying to reach. See To tell if a number is a valid Direct Connect number
2. Press MSG/ALERT (left softkey) > Call Alert. (You will see a prompt.)
3. Press and release the DC button. (The receiving phone emits an incoming tone and displays an alert.)
Tip: If you get an error message saying that your contact “is not reachable via Direct Connect” or “this number is not DC capable,” please check to see that you have entered or highlighted a valid Direct Connect number. See To tell if a number is a valid Direct Connect number.
Preset Text Feature With Call Alert
You may attach a brief preset text message to a Call Alert.
1. Enter a Direct Connect number or select a number from History or Contacts.
2. Press MSG/ALERT (left softkey) > Call Alert. (You will see a prompt.)
3. Press the navigation key left or right to scroll through available messages.
4. Display a message and press and release the DC button.
Important: Preset text messages with Call Alerts can only be sent to and from Direct Connect users with Sprint phones. If you send a Call Alert with text to another Direct Connect subscriber without this capability (such as a Nextel user), the user will receive the Call Alert but will not receive the text message.
Note: There is no additional charge to send preset text messages with Call Alerts.
Reply to a Call Alert
Call Alerts continue to repeat for a set amount of time (default is five minutes) or until you return the call or dismiss the alert. You can adjust the default time in the Settings > DC Settings > Call Alerts > Repetition > Repeat menu.
1. With the Call Alert displayed, press and hold the DC button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To dismiss a Call Alert:
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Press IGNORE (right softkey).
Group Connect
A Group Connect call is a Direct Connect call made to up to 20 Direct Connect users with Sprint phones nationwide at one time.
You can make a Group Connect call in several different ways:
By setting up a group entry in Contact on your phone.
By using the Sprint Mobile Sync tool available at sprint.com. See Sprint Mobile Sync.
By selecting or entering multiple numbers for a one-time call.
For information on creating groups and storing them in Contacts, see Add a Group Contact.
Important: When making a Group Connect call or creating a group list for Group Connect calls in Contacts, you must select an entry’s Direct Connect–capable number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to that group member.
Make Group Connect Calls
You can make Group Connect calls by selecting saved groups from your Contacts, selecting from group calls saved in History, or by creating groups for one-time use.
Make a Group Connect Call From Contacts
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a group and press the DC button to begin the Group Connect call.
3. Continue the Group Connect call in the same manner as a one-to-one Direct Connect call.
Note: Only one person at a time may speak on a Group Connect Call.
4. When you are finished, press to end the call. (By default, when you end a Group Connect call that you initiated, all other participants are dropped from the call. To change this option, see
Set Group Termination Options.)
Note: If you get an error message saying that your contact “is not reachable via Direct Connect” or “this number is not DC capable,” please check to see that you have entered or highlighted a valid Direct
Connect number. Note: Currently Sprint phones do not support Group Connect calls with Nextel and PowerSource phones.
This enhancement is planned for future implementation. If your calls are not going through, please check to see whether your contact is using a Sprint phone.
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Make a Group Connect Call From History
1. Press > History.
2. Highlight a group entry and press the DC button.
3. Continue the Group Connect call as described previously.
Make a Group Connect Call Without Saving
1. From standby mode, press > Contacts > Add New > New Group.
2. Press START (left softkey) to add Contacts entries with Direct Connect–capable numbers to the group.
When adding a contact for the Group Connect call, make sure you highlight the entry’s Direct
Connect–capable number (DC Only or Mobile+DC).
3. When you have finished selecting entries, press the DC button.
4. Continue the Group Connect call as described previously.
Join or Rejoin a Group Connect Call
If you are not available at the beginning of a Group Connect call, or if you drop off the call temporarily, you can rejoin the in-progress Group Connect call.
1. Press > History.
2. Highlight the call and press the DC button.
3. Continue the Group Connect call as described previously.
Tip: You can also join or rejoin a Group Connect call from your Contacts list if you have stored the group. See Add a Group Contact. Select the group entry and press the DC button.
Note: If the Group Connect call has already ended, pressing the DC button initiates a new Group Connect call.
Note: If you do not want to participate in a Group Connect call, press or IGNORE (right softkey).
Set Group Termination Options
1. Press > Settings > DC Settings > Group Call Options.
2. Highlight an option and press . Allow the call to continue: keeps the call active even after you hang up. The call will remain
active until the last members disconnect.
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End the call for everyone: terminates the call session for all connected members.
Group Connect Call Information
Your phones display may show some useful information during a Group Connect call. During a Group Connect call, the following information may appear on your screen:
The name of the group.
The name or Direct Connect number of the person speaking.
The number of group members who are connected to the call out of the number invited (for
example, 4 out of 6).
TeamDC
TeamDC lets Direct Connect users make group calls to up to 500 other users nationwide. With TeamDC, any Direct Connect or Sprint user can create a TeamDC group online, which the system then automatically pushes to all the group members’ phones. Once a user creates and distributes a TeamDC group, any member of the group can make a TeamDC call to the entire group. If the user who created the group makes any changes to the group, the system automatically sends updates to the members’ phones.
Note: The TeamDC feature supports group calls only with Direct Connect users with Sprint phones. You cannot include users with Nextel phones in TeamDC groups.
Set Up a TeamDC Group
Any Direct Connect subscriber on a Sprint phone can create TeamDC groups online. Only the TeamDC group creator or an account administrator may modify a group member list once he or she has created it.
1. Sign on to your account at sprint.com.
2. From your account summary page, click My device & media > Contacts > Launch Mobile Sync > My Contacts > Add group > TeamDC.
3. Add TeamDC members directly (using Direct Connect numbers) or select individual members or groups from your Contacts list.
4. (Optional) Click Set Talker Priority to select a Talker Priority for each group member (default is Medium).
5. You can assign a priority of Low, Medium, or High to each member. During a TeamDC call, members with a higher Talker Priority can “break in” when members
with a lower priority are speaking.
Note: Talker Priority: The optional TeamDC Talker Priority feature lets you define a priority level (Low, Medium, or High) for each member of a TeamDC group. When a TeamDC call is active, members with a higher priority may interrupt a member with a lower priority while that member is speaking. By default, the system sets all members of a TeamDC group to a Medium priority level.
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6. Click Save to save the TeamDC group and distribute it to the other group members.
Update TeamDC Groups
Connect to the network to keep your TeamDC groups list up-to-date.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight any entry in the list and press OPTIONS (right softkey) > List TeamDC Groups. Your phone will connect to the network and retrieve a current list of TeamDC groups for your
account.
Make a TeamDC Call
Place a call to the members in a TeamDC group.
1. From standby mode, press CONTACTS (right softkey). – or –
Press > History.
2. Highlight a TeamDC group and press the DC button.
3. Continue the TeamDC call as any other Direct Connect or Group Connect call.
4. When you are finished, press to end the call. (By default, when you end a TeamDC call that you initiated, all other participants are dropped from the call. To change this option, see Set
Group Termination Options.)
Note: Group Termination Options: By default, when the originator of a Group Connect or TeamDC call ends the call, the system disconnects all other participants as well. When available, you will be able to select a setting in Settings > DC Settings > Group Call Options to allow Group Connect and TeamDC calls you initiate to remain active after you leave the call.
Join or Rejoin a TeamDC Call
If you are not available at the beginning of a call, or if you drop off the call temporarily, you can rejoin the in-progress TeamDC call.
1. Press > History.
2. Highlight the TeamDC entry and press the DC button.
3. Continue the TeamDC call as described previously.
Tip: You may also join or rejoin a TeamDC call from your Contacts. Select the TeamDC group and press the DC button.
Note: If the TeamDC call has already ended, pressing the DC button initiates a new TeamDC call.
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Remove Yourself From a TeamDC Group
You may have the option to remove yourself from a TeamDC group.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a TeamDC group and press OPTIONS (right softkey) > Remove Me.
3. Press REMOVE (left softkey).
Note: This action also deletes the TeamDC group you belonged to from your Contacts. Note: TeamDC group membership can either be forced or non-forced. With a forced TeamDC group, an
end user on the same account cannot be removed from the group, whereas a user not on the same account can.
TeamDC Call Information
Your phones display may show some useful information during a TeamDC call. During a TeamDC call, the following information may appear on your screen:
The name of the group.
The name or Direct Connect number of the person speaking.
The number of TeamDC members who are connected to the call out of the number invited (for
example, 4 out of 6).
Opt-In TeamDC
Opt-In TeamDC works like a chatroom. You can make and manage Opt-In TeamDC groups in the same way as you would for TeamDC groups on the Web. You can also send an Invite during an Opt-In TeamDC call to the group members who have not yet joined the call. (See Send an Invite during a call.)
Choose Active Groups
At any given time, you can specify which TeamDC and Opt-in Team DC groups you wish to be active on your phone. You can either participate in all TeamDC and Opt-in TeamDC calls for which you are a member, or select specific groups to be active.
1. From standby mode, press Contacts (right softkey) > Options (right softkey) > Choose Groups.
2. Select an option: All TeamDC Groups to allow TeamDC calls and Opt-In TeamDC calls and Invites for all
groups.
Select Active Groups to allow TeamDC calls and Opt-In TeamDC calls and Invites for
certain groups only. Select the groups and press CONTINUE (left softkey).
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Invites
You can send an Invite to initiate a Group Connect call. When the group members receive an Invite, their phones sound a tone and display your name (if it is in Contacts).
While on a call, you may also send an invitation message to a specific Contacts entry, or to the group members who have not joined the call yet.
Send an Invite
You can send an Invite to initiate a call. You can also send an Invite during a call to those who have not joined the call yet.
Send an Invite to start a call
1. Select a group from History or Contacts.
2. Press MSG/INVITE (left softkey) > DC Invite. (You will see a prompt.)
3. Press and release the DC button.
Send an Invite during a call
To send an Invite during an Opt-In TeamDC call to the group members who have not joined the call yet:
While on an Opt-In TeamDC call, press OPTIONS (right softkey) > Send Invites.
To send an Invite during a Direct Connect or Group Connect call to a personal or group Contacts entry:
1. While on a Direct Connect or Group Connect call, press OPTIONS (right softkey) > Add to Call.
2. Select an entry from the displayed list or select one of the following options:
Go to Contacts to select an entry from the available Contacts list.  NEW # (left softkey) to enter a Direct Connect number and press NEXT (left softkey).
3. Select Send Invite or Send Invites.
Reply to an Invite
Respond to an Invite to return the call or dismiss it.
1. With the DC Invite displayed, press and hold the DC button to return the call.
2. Continue with the Direct Connect call as previously detailed.
To dismiss an Invite:
Press IGNORE (right softkey).
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Contacts
Your phones Contacts help you stay in touch with family, friends, and colleagues by keeping track of all their contact information. This section explains how to use your phones Contacts.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. The company is not responsible for any damages from lost or changed contacts.
Get Started with Contacts
Before using Contacts, it’s best to learn a few basics. There are three types of Contacts entries:
Personal Contacts Entries – Entries for an individual. Your phone can store up to 600 personal Contacts entries. Each entry can contain up to seven phone numbers (including Direct Connect numbers), and three email addresses, three IM addresses, and three Web addresses.
Group Connect Entries – Entries that contain more than one personal Contacts entry. Your phone can store up to 25 Group Connect entries. Each group entry can contain up to 40 members for sending messages, or up to 20 members for making Direct Connect group calls.
TeamDC and Opt-In TeamDC Entries – Entries created and managed online, which contain up to 500 personal Contacts entries including the creator. Once created, TeamDC and Opt-In TeamDC entries are distributed to their members via server and only the creator or an account administrator may modify them. Your phone can store up to 40 TeamDC and Opt-In TeamDC entries combined.
Add a Contact
You can add personal contacts from the Contacts screen. Enter details such as name, phone numbers, email addresses, mailing addresses, and more.
Note: Your Contacts also stores TeamDC entries, but a user must create TeamDC entries online. See
Set Up a TeamDC Group.
1. From standby mode, press CONTACTS (right softkey) > Add New... > New Contact.
2. Enter a name for the new entry and press the navigation key down.
3. Enter a phone number or Direct Connect number and press . See One Touch DC for information on Direct Connect numbers.
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Highlight a number type for the entry (Mobile, Mobile+DC, Work Mobile, Work, Home, DC Only, Pager, Fax, or Other) and press .
4. Add other information you want to save, such as email address, URL, and street address.
5. Press DONE (left softkey).
Save a Phone Number
You can save a phone number or Direct Connect number to Contacts directly from the phone keypad.
1. From standby mode, enter a phone number or Direct Connect number.
2. Press OPTIONS (right softkey) > Save. (If this is the first time you are saving an entry to Contacts, skip to step 4.)
3. Select New Entry or Existing Entry.
4. If you select New Entry, select a number type, and then enter the new entry name. – or – If you select Existing Entry, select an entry to which you want to save the number, and then
select a number type and press .
5. Press DONE (left softkey) to save the entry.
The contact is added.
View Contacts
Learn how to view and navigate through your phone’s Contacts list.
The Contacts Details
You can see details about each of your Contacts by accessing the Contacts list screen.
1. From standby mode, press CONTACTS (right softkey). – or –
Press > Contacts.
You will see the Contacts list.
2. Highlight an entry and press to display the details.
View History from Contacts
You can view the history of a selected Contacts entry from the Contacts list.
Contacts 57
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press OPTIONS (right softkey) > Contact History.
Contacts List Options
Various options are available in the Contacts list. To make a call from the Contacts list, see Place a Call
from Contacts.
For additional options:
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a contact and press OPTIONS (right softkey) to display the options list:
Text Mode to select a text input mode. See Select a Text Input Mode.  Text Options to display the text entry options menu (if applicable). See Text Entry Options.  New Group to create a new group. See Add a Group Contact. Edit Contact to edit the selected contact. See Edit a Contact.  Edit Group to edit the selected group contact. See Edit a Group Contact.  Remove Me to remove yourself from the TeamDC group. See Remove Yourself From a
TeamDC Group.
Delete Group to delete the selected group contact. See Delete a Contact or a Group.  Group History to display the selected group's history.  Delete from Contacts to delete the selected Team DC group or a contact from the Team DC.  Delete Contact to delete the selected contact. See Delete a Contact or a Group.  Contact History to display the selected contact's history.  Send Contact to send the selected contact.
Messaging to send the selected contact via messaging. See Share a Contact.
Bluetooth to send the selected contact via Bluetooth. See Send Information Using
Bluetooth.
Set as Secret/Set as Not Secret to set or unset an entry as secret. See Secret Contacts
Entries.
Allow DC Calls/Block DC Calls to allow or block a phone number for Direct Connect calls.
See Direct Connect Permissions.
Show Corp Contacts/Hide Corp Contacts to show or hide the Corp Contacts.  List TeamDC Groups to update your TeamDC Groups' list. See Update TeamDC Groups.
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Choose Groups to choose active groups. See Choose Active Groups.  Settings to display the Settings menu.
Speed Numbers to display the speed dial list.
Hide Secret/Show Secret to show or hide the contacts set as secret. See Secret
Contacts Entries.
My Name Card to display the information on your name card. Press OPTIONS (right softkey) to edit the information, or send or exchange the card.
Mobile Sync to activate Sprint Mobile Sync. See Activate Sprint Mobile Sync for more information.
Services to access shortcut dialing numbers for customer services. See Dial Sprint
Services for more information.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
Add or Edit Information for a Contact
Use the Edit Contact menu to add or edit information for an existing contact.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to edit and press OPTIONS (right softkey) > Edit Contact.
3. Select the information you want to edit.
4. Add or edit the information and press .
5. Press DONE (left softkey) to save your changes. Your changes are saved to the contact entry.
Add a Number to a Contact
You can add numbers to existing personal entries in your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to add a number to and press OPTIONS (right softkey) > Edit
Contact > <Add Number>.
3. Enter the new number and press .
4. Highlight a number type and press .
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5. Press DONE (left softkey) to save the new number.
Assign a Picture to a Contact
Assign a picture to display each time a certain contact calls you.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press .
3. Highlight and press .
4. Select Choose Photo.
5. Select a photo category and press .
6. Select an image and press to assign it.
Assign a Ringtone to a Contact or a Group
Know who’s calling without looking at your phone by assigning a specific ringtone to a contact or a group. See Ringtone Settings.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group and press .
3. Select Set Ringtones > Incoming Calls or Message > Change.
4. Highlight a ringtone category, such as Default Ringtone, My Videos, Downloaded, Preloaded
Ringtones, or No Ringtone, and then press .
5. Highlight a ringtone and press .
Tip: If you select Downloaded > Get New in step 5, you can purchase and download new ringtones right from your phone. For details, see Get New Ringtones and Download Games, Ringtones, and More.
Assign a Vibrate Type to a Contact or a Group
You can assign a specific vibrate type to a contact or to a group.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group and press .
3. Select Set Vibrate Type > Incoming Calls or Message > Change.
4. Highlight a vibrate type category, such as Default Vibrate Type, Preloaded Vibrate Type, or No
Vibration and then press .
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5. Highlight a vibrate type and press .
Delete a Contact or a Group
You can delete existing contacts or groups from your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group you want to delete.
3. Press OPTIONS (right softkey) > Delete Contact or Delete Group.
4. Press DELETE (left softkey). The contact or group is deleted.
Add a Group Contact
You can create a group by assigning personal Contacts entries as members and then naming the new group. Each group entry can contain up to 40 members for sending messages, or up to 20 members for making Direct Connect group calls. Currently, Sprint phones do not support Group Connect calls with Nextel or PowerSource phones. When creating a group entry, please make sure to include only users with Sprint phones.
1. From standby mode, press CONTACTS (right softkey) > Add New... > New Group.
2. Read the message and press START (left softkey).
3. Highlight an entry you want to add to a group and press . A check mark will appear in the box
next to the selected entry. If the entry has more than one phone number or email address, select a number or numbers,
or address or addresses, and press DONE (left softkey). Each selected number or address will be added as a separate entry to the group.
Tip: Press OPTIONS (right softkey) > Enter New Address or Recent History to enter a new phone number or email address, or to select an entry from your history.
Note: When creating a group for Group Connect calls, you must select an entry’s Direct Connectcapable number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to that group member.
4. When you have selected all the entries you want to add, press CONTINUE (left softkey).
5. Enter a group name and press > SAVE (left softkey).
Edit a Group Contact
Manage the group contacts you create.
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Add Members to a Group
You can add a group member to an existing group.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the group you want to add members to and press OPTIONS (right softkey) > Edit
Group > Add More.
3. Read the message and press START (left softkey).
4. Highlight an entry you want to add and press .
Tip: If the entry has more than one phone number or email address, select a number or numbers, or address or addresses. Each selected number or address will be added as a separate entry to the group.
5. Repeat step 4 to add additional members.
6. Press CONTINUE (left softkey) > SAVE (left softkey).
Remove Members from a Group
You can remove group members from existing groups.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the group you want to remove members from and press OPTIONS (right softkey) > Edit
Group.
3. Highlight a member and press OPTIONS (right softkey) > Remove from Group > YES (left
softkey).
4. Repeat step 3 to remove additional members.
5. Press SAVE (left softkey).
Delete a Group Contact
You can delete existing group entries from your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group you want to delete.
3. Press OPTIONS (right softkey) > Delete Group.
4. Press DELETE (left softkey). The group is deleted.
Share a Contact
You can use saved Contacts information in other applications.
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To copy information into a message:
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press .
3. Highlight the information you want to copy, such as phone numbers, email addresses, or URL,
and press .
4. Select Share.
5. Select Message.
After you select one or more recipients, a text entry screen will open, and the selected text will appear in the body of the message.
Note: For more information about messaging, see Text and Multimedia Messaging.
Assign Speed Dial Numbers
Your phone can store up to 98 phone numbers or Direct Connect numbers in speed dial locations. (See
Call Using a Speed Dial Number and Make a Direct Connect Call Using a Speed Dial Number.)
1. Add a number to a new or to an existing Contacts entry. See Add a Number to a Contact, if the
number is not in your Contacts. – or –
From standby mode, press CONTACTS (right softkey), highlight an entry and press .
2. Highlight the number and press OPTIONS (right softkey) > Set Speed Dial.
3. Highlight an available speed dial location and press .
4. Press to return to the Contacts menu.
Tip: To replace a current assignment, select a location and press REPLACE (left softkey).
To check speed dial assignments:
1. In standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Speed Numbers.
Import Contacts
Your phone can import contacts from an SD memory card. You will need to have installed an SD card with previously backed up contacts information into your
phone before you can import contacts. See SD Card Settings for information on how to import contacts..
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Back Up Contacts
If you are saving contacts to an account, you can back them up to an SD card. See Back Up Your
Contacts Data to the SD card.
ICE (In Case of Emergency) Contacts
Registering ICE information might help rescue workers, such as paramedics and police officers, as well as hospital personnel identify your primary contact or special medical needs you might have in case of emergency.
ICE Contacts
You can register up to five ICE contacts. To add an ICE contact:
1. From standby mode, press and hold .
Tip: You can also access the ICE menus by pressing CONTACTS (right softkey) > ICE in standby mode.
2. Highlight Add to ICE Contacts and press or ASSIGN (left softkey).
3. Highlight the entry you want to register as an ICE contact and press .
If the entry has more than one number, press the navigation key right or left to display the
number you want to assign and then press .
To remove an ICE contact:
1. From standby mode, press and hold .
2. Highlight an ICE contact and press REMOVE (right softkey) > YES (left softkey).
Call the ICE Contact
You can immediately start placing a call using the Emergency Contacts Key on the keypad.
1. From standby mode, press and hold .
Tip: When the phone is locked using the Lock Phone feature, you can also press ICE (right softkey).
2. Highlight an ICE contact and press , , the external speaker button, or CALL (left
softkey).
3. Read the message and press OK (left softkey).
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Personal Information
You can register your own information, medical information, etc. To enter or edit your personal information:
1. From standby mode, press CONTACTS (right softkey) > ICE.
2. Select My Information > EDIT (right softkey).
3. Enter or edit the necessary information and press DONE (left softkey).
To access your personal information:
1. From standby mode, press CONTACTS (right softkey) > ICE.
Tip: When the phone is locked using the Lock Phone feature, you can also press ICE (right softkey).
2. Select My Information.
Secret Contacts Entries
When you make an entry secret and hide it, that entry is not displayed in your Contacts. In History, a telephone number is displayed but the Contacts entry’s name is not. You cannot make TeamDC entries secret.
To set or unset an entry secret:
1. From standby mode, press CONTACTS (right softkey).
2. Highlight an entry and press OPTIONS (right softkey) > Set as Secret or Set as Not Secret.
To hide or show secret entries:
1. From standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Hide Secret or Show Secret.
3. Enter the four-digit lock code.
Tip: If you can’t recall your lock code, try using the last four digits of your wireless phone number. If this doesn’t work, call Sprint Customer Service at 1-888-211-4727.
Dial Sprint Services
Your Contacts list is preprogrammed with contact numbers for various Sprint services. To dial a service from your Contacts:
1. From standby mode, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Services.
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3. Select Sprint Wireless Account Information (Account Info.), Customer Service, Sprint
Directory Assistance (Sprint 411), Sprint Operator, Pay Bill, Voicemail, Community Information, Non-Emergency Services, Traffic Information, Carrier Repair Service, TRS Relay for TTY, Call Before You Dig, or Emergency Call.
4. Press .
To dial a service from standby mode using your keypad:
Dial the appropriate service number:
Account Info. -
Customer Service -
Sprint 411 -
Sprint Operator -
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to
share information through different channels and accounts.
Text and Multimedia Messaging
With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, contact cards (vCard), appointments (vCalendar), or any combination of these.
Send a Message
Quickly compose and send text messages on your phone.
1. Press > Messaging.
Tip: For a shortcut, press MESSAGING (left softkey) in standby mode.
2. Select Send Message.
3. Select a recipient from the list or from the following options:
Go to Contacts to select a recipient from your Contacts. (Qualifying Contacts entries must
contain a phone number or an email address.)
New Address to enter a recipient’s phone number or email address directly. Press
CONTINUE (left softkey) to proceed.
MULTIPLE (left softkey) to select multiple recipients. Press CONTINUE (left softkey) when
you have finished selecting and entering recipients. (You may include up to 60 recipients per message.)
4. Compose a message.
Press OPTIONS (right softkey) to select additional options.
5. To add an attachment, select <Add Attachment>. You can choose from Picture, Video, Voice,
Audio, Contact (vCard), Event (vCalendar), or File Manager.
6. Review your message and press SEND (left softkey).
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Messaging Settings for details.
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A new message icon ( ) also appears in the notifications area of the status bar to notify you of a new text or multimedia message.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen.
Read a Message
When you receive a message, your phone will display a notification message. Use your
navigation key to select View.
Reply to a Message
1. While the message is displayed, press REPLY (left softkey).
Select Reply to Sender, or select Reply All if you are replying to a message with multiple
recipients.
2. Compose a reply and press SEND (left softkey).
Threaded Messaging
Threaded messaging lets you follow a chain of messages to and from a particular contact. To display the thread list:
From standby mode, press MESSAGING (left softkey) > Messages. You will see a thread list. Each thread has an entry’s name (if saved in Contacts), a phone
number, or an email address. You will also see the number of unread messages, if any, for each thread.
View Messages
Highlight a thread and press to display the messages sent to and received from a particular contact, in reverse chronological order. Failed, pending, and draft messages are also listed.
Highlight a message to see details for that message.
Me - Message you sent.
Me(Failed) - Message you did not send successfully.
Me(Pending) - Message you have not sent yet because your phone has no network connection.
The message will be sent automatically when your phone reconnects to the network.
Me(Draft) - Message you saved as a draft. Only one draft can be saved in each thread, and that
draft appears at the top of the thread.
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Message Details
Highlight a message and press to display the message details and view the entire message. You can select certain information from a message and automatically save it or use it in a related
application. See Simple Data Exchange.
Threaded Messaging Options
When you are viewing a messaging thread list, a message thread, or a message details screen, you can choose from among the following options. (Options will vary according to screen.)
Press or to make a call.
Press SEND MESSAGE (left softkey) to send a message to the entry.
Press REPLY (left softkey) to reply to a message.
Press SEND (left softkey) to send a draft message.
Press RESEND (left softkey) to resend a failed message.
Select a message, press OPTIONS (right softkey) and select an option:
Forward to forward the selected message.  Call Alert to send a Call Alert.  Send Invite to send an Invite.  Lock to lock the selected message.  Unlock to unlock the selected message.  Unlock All to unlock all messages.  Delete to delete the selected message.  Delete All to delete all messages.
Note: Messages are automatically deleted starting with the oldest. To save messages, lock them.
Call to dial the phone number appearing in the selected message.  Launch to open the URL appearing in the selected message.  Save Number to save the phone number appearing in the selected message.  Save Email to save the email address appearing in the selected message.  Manage Text Blocking/Block This Sender to block text messages from specific phone
numbers or email addresses.
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Report as SPAM to report the selected message as spam.  Settings to display the Messaging Settings menu.  More Information to display more information when receiving an Emergency Alert message.
See Emergency Alerts.
Combine to display segmented messages as one message.  Uncombine to display a combined message as segmented messages.
Messaging Settings
The messaging settings menu lets you control options for your text and multimedia messages including callback number, signature, alerts, and more.
Set Clear Alerts Icon
Clear Alerts Icon will clear the envelope icon on the display.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Clear Alerts
Icon.
2. Press YES (left softkey).
Set a Callback Number
With this feature, you can specify the callback number your recipients see when you send messages.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Callback
Number.
2. Select None, My Phone Number, or Other. If you select Other, enter a callback number and
press SAVE (left softkey).
Add a Customized Signature
Add a customized signature to each message you send.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Signature.
2. Select On. (If you do not wish to attach a signature to your outgoing messages, select Off.)
3. Enter a signature and press OK (left softkey).
Manage Preset Messages
Your phone is loaded with 20 preset messages to help make sending messages easier. Customize or
delete these messages, such as “Where are you?,” “Let’s get lunch,” and “Meet me at” to suit your needs,
or add your own messages to the list. To edit or delete a preset message:
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1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Preset
Messages. The list of preset messages will be displayed.
2. To edit or delete a message, highlight it and press OPTIONS (right softkey).
3. Select Edit, edit the message, and press OK (left softkey).
– or – Select Delete > YES (left softkey) to delete the message. (You can also reset all messages by
selecting Reset all messages > YES [left softkey].)
To change the language of the preset message:
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Preset
Messages.
2. Press OPTIONS (right softkey) > Select Language.
3. Select English or Spanish.
Message Alerts
You can set how often your phone alerts you when there is a new message notification.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Repeated
Tone > Messages.
2. Select Single Tone (once only) or Repeated Tone (once every minute).
Emergency Alerts
Your phone is compatible with federally supervised cell phone alert services which send out broadcast SMS messages for public warning.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Emergency
Alerts.
2. Check the box next to the options you wish to select:
Presidential Alerts to deliver a national Presidential alert. Presidential Alerts is always
grayed out (not selectable) and cannot be excluded.
Imminent Threat - Extreme to deliver emergency alerts in an extreme emergency situation
(an extraordinary threat to life or property).
Imminent Threat - Severe to deliver emergency alerts in a severe emergency situation (a
significant threat to life or property).
Amber Alerts to deliver alerts related to missing or endangered children.  Emergency Alerts Test Messages to receive a test message to make sure that the alert
messages can be successfully received.
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Long Message Re-assembly
When you receive a long message, it is divided into up to 15 messages and delivered to your phone. You can choose to combine them to display as one message rather than segmented ones.
1. From standby mode, press MESSAGING (left softkey) > OPTIONS (right softkey) > Long
Message Re-assembly.
2. Select On or Off.
Simple Data Exchange
This feature makes it easy to select certain information in a message and automatically save it or use it in a related application.
Simple Data Exchange works with these types of information:
Email addresses
Street Addresses
Phone numbers and Direct Connect numbers
Web addresses (URLs)
Email Address Options
Highlight an email address, press , and then select an option:
Send Message > Message. The messaging application will open and the email address will
appear as the message’s recipient.
Share > Message. The messaging application will open and the email address will appear in
the message body.
Save to Contacts to save the email address in Contacts.  Contact Details to display the Contacts entry if the email address is already saved in
Contacts.
Street Address Options
Highlight a street address, press , and select an option:
Share > Message. The messaging application will open and the address will appear in the
message body.
Save to Contacts to save the address in Contacts.
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Phone Number and Direct Connect Number Options
Highlight a phone number or a Direct Connect number, press , and then select an option:
Call to call the phone number.  Direct Connect to call the Direct Connect number.  Call Alert to send a Call Alert.  Prepend to prepend a number to the phone number.  Send Message to send a message to the phone number. The messaging application will
open and the phone number will appear in the To: field.
Share > Message. The messaging application will open and the phone number will appear in
the message body.
Save to Contacts to save the phone number in Contacts.  Contact Details to display the Contacts entry if the phone number is already saved in
Contacts.
Web Address (URL) Options
Highlight a Web address (URL), press , and select an option:
Browse to open the browser to the Web page.  Share > Message. The messaging application will open and the Web address will appear in
the message body.
Save to Contacts to save the Web address in Contacts.
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Email
Use the Email application to send and receive email from your webmail or other accounts.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully.
1. Press > Web.
2. From the SprintWebSM home page, select Messaging > Email.
3. Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail.
4. Enter the required sign-in information for the selected provider, such as user name, email
address, or password, and select Sign In. (Your mailbox for the selected provider will be displayed.)
5. Follow the onscreen instructions to read, reply to, compose, and send messages and manage
your email account.
The email account is set up and you will begin receiving email.
Download Games, Ringtones, and More
You have access to a dynamic variety of downloadable content, such as games, ringtones, screen savers, and other applications. (Additional charges may apply.) Follow the basic steps below to access and download these items.
Access the Download Menus from Your Phone
Your phone's My Stuff menu gives you access to Games, Ringtones, Screen Savers and Applications.
1. Press > My Stuff.
2. Select a download category (Games, Ringtones, Screen Savers, or Applications), and then
select Get New. – or – Select Ringback Tones.
The browser will start and take you to the corresponding download menu.
Access the Download Menus from the Web Browser
1. From the SprintWeb home page, select Downloads, and then select Sprint Downloads.
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2. Select a download category (Ringback Tones, Games, Ringtones, Screen Savers, or
Applications) to go to the corresponding download menu. For more information on navigating the Web, see Learn to Navigate the Web.
Select an Item to Download
You can search for available items to download in a number of ways:
Featured displays a selection of featured items.
Categories allows you to narrow your search to a general category.
Search allows you to enter search criteria to locate an item. You may enter an entire word or title
or perform a partial-word search.
Download an Item
Once you’ve selected an item you wish to download, highlight it and press . You will see a summary page for the item including its title, the vendor, the download details, and the cost. Links allow you to view the License Info page, which outlines the price, license type, and length of license for the download, and the Terms of Use page, which details the Premium Services Terms of Use and your responsibility for payment.
To download a selected item:
1. From the information page, select Buy.
2. Follow the onscreen instructions to complete the download. (When you see the NEW
DOWNLOAD screen, you have successfully downloaded the item to your phone. When you download a ringback tone, you will not see the NEW DOWNLOAD screen. Instead, you will see a screen giving you the option to set the downloaded ringback tone as your default.)
Note: If you have not previously purchased an item, you will be prompted to create your purchasing profile.
3. Select an option to continue:
Select a menu such as Run/Open/Listen/View/Play to start the downloaded item. Your data
session will end, and your phone will redirect you to the appropriate phone menu screen.
Select Assign to assign a ringtone or screen saver to a phone function.  Select Settings to configure downloaded games or applications.  Select Shop to browse for other items to download.
Press to quit the browser and return to standby mode.
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My Content Manager
Whether you purchase your content from your phone or from your online account management page at
sprint.com/mysprint, My Content Manager stores all of your purchases and you may download them to
your phone from there. My Content Manager is a storage area on the Nationwide Sprint Network that allows you to store all your
purchased files. The files remain in My Content Manager until their license terms have expiredeven after you have downloaded the content to your phone. This provides you with a convenient place to
access information about your downloaded files without having to store the information in your phone’s
memory.
Access My Content Manager
1. From the SprintWeb home page, select Categories > My Account > My Content Manager.
(You will see a list of your purchased items.)
2. Highlight a category and press . (You will see your downloads for that category.)
Download Purchased Contents from My Content Manager
1. From the My Content Manager display, highlight the item you wish to download, and press .
(You will see the information page for the selected item.)
2. Highlight Download and press . (The item will download automatically.)
3. Select an option to continue:
Select a menu such as Run/Open/Listen/View/Play to start the downloaded item. Your data
session will end, and your phone will redirect you to the appropriate phone menu screen.
Select Assign to assign a ringtone or screen saver to a phone function.  Select Settings to configure downloaded games or applications.  Select Shop to browse for other items to download.
Press to quit the browser and return to standby mode.
Tip: You can also access My Content Manager through the phone’s main menu. Go to My Stuff > [Games, Screen Savers, or Applications] > My Content Manager. The browser will open and take you to the corresponding content.
For complete information and instructions on downloading Games, Ringtones, Screen Savers, and Applications, visit the Digital Lounge at sprint.com/mysprint.
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Shopping
You can shop online using the Sprint shopping application. (Additional charges may apply.) Follow the instructions below to access the shopping application.
Press > Shopping.
The browser will open and you will be taken to the Sprint downloads page where you can browse through content to purchase and download. For more information on browsing online content, refer to Browser.
Web and Data
Your phone’s data capabilities let you wirelessly access the Internet. This section addresses your phone’s data connections and the built-in Web browser.
Launch a Web Connection
Launching a Web connection is as simple as opening the browser on your phone.
Press > Web. Your data connection starts and you see the home page. While connecting, you may see an
animation before the home page appears.
Note: If Net Guard is enabled and displayed (see Net Guard), press YES (left softkey) to continue and launch the Web.
Tip: To change the phone’s default launch page to the last page you viewed, press Options (right softkey) and select Browser settings > Startup page > Use the last page I visited > Confirm (left softkey).
Data Services General Information
The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Your User Name
When you buy your phone and sign up for service, you’re automatically assigned a user name, which is
typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don’t have to enter it.
Find Your User Name
If you aren’t sure what your user name is, you can easily find it on your phone.
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Icon
Status
Your phone is connected to the 3G network. When the triangles are animated, your phone is transferring data (for example, when you are opening a Web page); when the triangles are solid gray, your phone is connected to the network but is not currently transferring data (for example, when you are viewing a Web page that is completely open). In either state, you can receive incoming calls.
Your phone is outside of the Sprint data network service area.
Press > Settings > Phone Info > Phone#/User ID.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used:
Browser
Your phone’s Web browser gives you access to websites on the go, using data connections.
Learn to Navigate the Web
Navigating through menus and websites during a data session is easy once you have learned a few basics.
Note: Before you access the default home page, you may be asked to enter your 10-digit wireless phone number and press OK. Entering your phone number is not required for access to other Web pages.
Softkeys
During a data session, the bottom line of your phone’s display screen contains one or more softkeys. These keys are shortcut controls for navigating around the Web, and they correspond to the softkeys, directly below the phone’s display screen.
Tip: Depending on which websites you visit, the labels on the softkeys may change to indicate their function.
To use softkeys:
Press a softkey. (If an additional menu is displayed when you press the softkey, select the menu
items by pressing the corresponding number keys, if they’re numbered, or by highlighting the option and pressing .)
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Scrolling
As with other parts of your phone’s menu, you’ll have to scroll up and down to see everything on some websites.
To scroll through a website’s page:
Press the navigation key up or down.
Selecting
To select onscreen items or links:
Use the navigation key to highlight an item and press .
Tip: If the items on a page are numbered, you can use the number keys to select an item.
Links, which are displayed as underlined text, allow you to jump to Web pages, select special functions, or even place phone calls.
To select links:
Highlight the link and press the appropriate softkey.
Go Back
To go back one page:
Press on your phone. Repeat this process to keep going back through your Web page
history of recently visited pages.
Tip: You can use for deleting text (like a BACKSPACE key) when you are entering text.
Browser Menu
The browser menu offers additional options to expand your use of the Web on your phone.
Open the Browser Menu
The browser menu may be opened anytime you have an active data session, from any page you are viewing.
From any open Web page, press Navigation (left softkey). Use the navigation window for the
following operations.
To open a specific page:
Highlight the text input field on the top, enter a URL and press .
To open a new window:
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Highlight Open a new page and press .
To switch windows:
Highlight the icon for the page you want to display and press .
To close a window:
Highlight at the top right corner for the page you want to close and press .
To go back a page:
Highlight and press .
To go forward a page:
Highlight and press .
To reload a page:
Highlight and press .
Open the Browser Options
From any open Web page, press Options (right softkey).
Options available within the browser menu include:
to change the display font size on the Web page.
Search the web to launch a Web search.
Add this page to bookmarks to store the address of the currently viewed Web page.
View all bookmarks to display a bookmark list.
View browsing history to display a list of the Web pages visited.
Send this page to a friend to send a URL of the currently viewed Web page.
Overview Mode to display the entire Web page.
Browser settings
Startup page to change the default launch page.  Automatic Overview Mode to change the default view to overview mode.  Default zoom size to select the zoom value.  Do not show images/Show images to display or hide the images on the Web page.
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Icon row to display or hide the area showing icons.  Popups to allow or block pop-ups.  Clear private data to delete the cookies, cache, history, or stored passwords.  Advanced
Page information to display information about the currently viewed page.
Browser information to display information about the browser.
Disable JavaScript/Enable JavaScript to disable or enable Java scripting.
Disable error log/Enable error log to set whether to save error logs (text files useful for
debugging browser errors). To display the error log, select the View error log option from the submenu (available only when the error log is enabled).
Do not send referrer header/Send referrer header to set whether to send HTTP URL referrer information.
Turn off redirect prompt/Turn on redirect prompt to set whether to display a prompt when your data is being redirected.
Root certificate to display the certifications.
Disable Virtual Mouse/Enable Virtual Mouse to activate or deactivate the virtual mouse.
Virtual Mouse to set the speed of the virtual mouse.
Reset browser to reset all browser settings.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5.0 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos.
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
File Format for Pictures: File format for pictures is JPEG.
File Format for Videos: File format for videos is 3GP (for video mail) and MP4 (for long video).
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Flash Warning
Do not shine the flash close to eyes. Do not look directly at the flash when shining. Do not shine the flash at other people's eyes. May affect eyesight, etc.
Take a Picture
Taking pictures with your phone’s built-in camera is as simple as choosing a subject, aiming the lens, and pressing a button.
1. Press > Photos & Videos > Camera to activate camera mode. Additional camera options are available. See Camera Mode Options for more information.
Tip: To activate camera mode, you can also press and hold the CAMERA key ( ).
2. Using the phone’s main screen as a viewfinder, aim the camera lens at your subject.
3. Press , , or CAPTURE (left softkey) until the shutter sounds. The picture will automatically be saved in the selected storage area. See Store Pictures and Videos.
To return to camera mode to take another picture, press CAMERA (left softkey) or .
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Note: By default, the camera is set to Auto Focus mode. It takes a few seconds for the focus tracking to lock onto the subject. To change the Auto Focus settings, see Camera Mode Options.
4. Press OPTIONS (right softkey) for more options.
Send to send your picture in a message. See Send Pictures or Videos.  Assign to assign the picture. See Assign Pictures.  Delete to delete the picture you just took.  Review Media to go to the In Phone folder or memory card folder to review your saved
pictures.
Details/Edit to edit your picture or display details relating to your pictures.
Assign Pictures
Assign a picture as a screensaver or as a picture ID.
1. Take a picture. See steps 1-3 on Take a Picture.
2. With the picture displayed, press OPTIONS (right softkey) > Assign, and select an option. Picture ID to assign the picture to a Contacts entry as well as to unsaved phone numbers, or
to private and unknown phone numbers. See Select a Picture ID.
Screensaver to assign the picture as a screensaver.
Tip: You can also assign pictures from the My Photos & Videos menu. See In Phone and Memory Card
Folder Options.
Camera Mode Options
Various options are available from camera mode. Press OPTIONS (right softkey) in camera mode to display additional camera options:
Picture Mode to select a picture mode from Normal, Beach/Snow, Scenery, Mirror Image, or Night/Dark.
Flash to select an option from the following:
Off to prevent flash from firing.  On This Shot to fire flash only for the current shot.  On Always to fire flash for all shots.  Auto to automatically fire flash when the light level is too low for an available light shot.
Focus Settings to select the focus setting from Auto Focus or Infinity.
Zoom to zoom in on a subject. See Zoom.
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Self-Timer to activate the camera’s timer. See Self Timer.
Fun Tools to select an option from the following:
Multiple Shots to take multiple shots. See Multiple Shots.  Fun Frames to select your favorite fun picture frame to decorate your picture (displayed only
when the resolution setting is 0.3M or 0.1M).
Color Tone to select a wide variety of color tones for the picture.
Image Controls to adjust settings for Brightness, White Balance, Sharpness, or Contrast.
Camera Settings to adjust Resolution, Quality, and other settings. See Camera Settings.
Review Media to go to the In Phone folder or memory card folder to review your saved pictures.
Camcorder Mode to switch to video mode. See Record a Video.
Key Guidance to show keypad shortcuts in camera mode.
User Settings to provide convenient access to your favorite settings.
Self-Timer
1. From camera mode, press OPTIONS (right softkey) > Self-Timer.
2. Highlight a delay time (5 Seconds or 10 Seconds) and press .
3. Press or START (left softkey) when you are ready to start the timer. (A countdown is displayed in the middle of the screen and your phone will beep during the countdown.)
4. Get ready for the picture. (When the timer is down to three seconds, the tone of the beep will change.)
To cancel the self-timer after it has started:
Press CANCEL (right softkey) or .
Multiple Shots
This feature allows you to take three, six, or nine shots in a continuous sequence. When you take multiple shots, the icon will be displayed on the upper left corner of the screen.
1. From camera mode, press OPTIONS (right softkey) > Fun Tools > Multiple Shots.
Note: When taking multiple shots, the resolution is temporarily set to 0.1M (320x240).
2. Highlight an option and press .
3. Highlight the duration of the interval between shots (Normal or Fast) and press .
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4. Press , , or CAPTURE (left softkey) to take the pictures. (The screen will display up to nine thumbnail pictures.)
Zoom
This feature allows you to zoom in on an object when you take a picture. You can adjust the zoom from +1 to +12.
1. From camera mode, press the navigation key right to zoom in or left to zoom out. – or – From camera mode, press the volume button up to zoom in or down to zoom out.
2. Press , , or CAPTURE (left softkey) to take a picture.
Camera Settings
You can customize the camera settings.
1. From camera mode, press OPTIONS (right softkey) > Camera Settings.
2. Highlight an option and press :
Resolution to select a picture’s file size from 5.0M (2560x1920), 3.2M (2048x1536), 2.0M
(1600x1200), 1.3M (1280x960), 0.3M (640x480), or 0.1M (320x240).
Quality to select the picture quality setting (Fine, Normal, or Economy).  Shutter Sound to select a shutter sound (Default, “Say Cheese,” or “Ready”). Status Bar to display or hide status indicators and softkeys. These can be revealed or
hidden by pressing the navigation key up or down.
Auto Save to to select the storage area for the pictures. See Set Storage Options.  Auto Review to select whether or not the picture is displayed for review after you take a
picture.
Record Videos
In addition to taking pictures, you can record, view, and send videos to your friends and family with your phone’s built-in video camera.
Record a Video
Recording a video is as easy as taking a picture.
1. Press > Photos & Videos.
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2. Press Camcorder > Video Mail or Long Video to activate camcorder mode. Additional video options are available. See Camcorder Mode Options for more information.
Note: Video Mail is limited to 25 seconds if Quality is set to Fine and 50 seconds if set to Normal. See
Camcorder Settings.
Note: The length of a Long Video will vary depending on the quality settings and storage type used (phone or memory card).
3. Using the phone’s main screen as a viewfinder, aim the camera lens at your subject.
4. Press RECORD (left softkey), , or to begin recording. Press PAUSE/CONTINUE (left softkey) to pause or resume the recording as needed.
5. Press or STOP (right softkey) to stop recording. The video will automatically be saved in your designated storage area.
To return to camcorder mode to take another video, press CAMCORDER (left softkey) or
.
6. Press OPTIONS (right softkey) for more options:
Play to play the video you just took.  Send to send your video in a message. See Send Pictures or Videos.
Assign to assign the video. Select an option and press .  Delete to delete the video you just took.  Review Media to go to the In Phone folder or memory card folder to review your saved
videos.
Details/Edit to edit or display details relating to your videos.
Camcorder Mode Options
Various options are available from camcorder mode. Press OPTIONS (right softkey) to display additional options:
Video Mode to select a camcorder mode from Normal, Beach/Snow, Scenery, Mirror Image, or Night/Dark.
Video Light to turn on the video light. The video light turns on once this option is set to On.
Zoom to zoom in on an object. You can adjust the zoom from +1 to +12.
Self-Timer to activate the timer function. See Self Timer for details.
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Color Tone to select from a wide variety of color tones for your video.
Image Controls to adjust settings for Brightness, White Balance, and Contrast.
Video Settings to adjust your settings. See Camcorder Settings for details.
Review Media to go to the In Phone folder or memory card folder to review your saved videos.
Camera Mode to switch to camera mode (if applicable).
Video Mail Mode/Long Video Mode to select a video length.
Key Guidance to indicate the key functions in camcorder mode.
User Settings to provide convenient access to your favorite settings.
Camcorder Settings
You can customize the camcorder settings.
1. From camcorder mode, press OPTIONS (right softkey) > Video Settings.
2. Select an option and press .
Resolution to select video resolution from QVGA (320x240) or QCIF (176x144).  Quality to select video quality from Fine or Normal.  Silent Movie to select On to record without sound. Select Off to deactivate this feature.  Cue Sound to select a cue sound (Default, “Action & Cut,” or “Ready & Stop”). Auto Save to to select the storage area for the videos. See Set Storage Options.  Auto Review to select whether or not the video is displayed for review after you finish
recording.
Store Pictures and Videos
Your phone’s picture and video storage area is called My Photos & Videos. There are two types of folders in My Photos & Videos:
In Phone See In Phone Folder.
On Memory Card See On Memory Card Folder.
Set Storage Options
You can specify where to save your pictures and videos.
1. Press > Photos & Videos > Other Settings > Auto Save to.
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2. Select In Phone, On Memory Card, or Switch w/Card. (Switch w/Card stores pictures and videos to the memory card when the card is installed.)
In Phone Folder
Your phone’s internal storage area is called the In Phone folder. From the In Phone folder, you can view all the pictures and videos you have stored there, delete files, and access additional options.
To review your stored pictures and videos in the In Phone folder:
Press > Photos & Videos > My Photos & Videos > In Phone.
On Memory Card Folder
You can save pictures and videos directly to the memory card using your phone’s photo and video
settings. To review your stored pictures and videos on the memory card:
Press > Photos & Videos > My Photos & Videos > On Memory Card.
In Phone and Memory Card Folder Options
When you are viewing the In Phone or On Memory Card folder, press SEND (left softkey) to send your pictures and videos (see Send Pictures or Videos), or OPTIONS (right softkey) to display the following options:
Select Multiple to select multiple pictures and videos.
Slideshow to view your pictures in slideshow mode (only available when you save two or more
pictures to the folder).
Assign to assign the picture or video. Select an option and press .
Delete to delete pictures and videos. Select This, Selected (only available if the Select Multiple
option is selected), or All.
Note: Deleting data will free up memory space in your phone to enable you to take more pictures and
videos.
Copy/Move to Card to copy or move pictures and videos from your phone to your memory card.
Copy/Move to Phone to copy or move pictures and videos from the memory card to your phone.
Copy/Move to copy or move pictures and videos from a memory card folder to another memory
card folder.
Details/Edit to edit or display details relating to your pictures or videos. Text Caption to edit the selected picture’s or video’s caption.
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Special Effects (for pictures) to select from Fun Frames, Color Tone, Fun Stamps, or
Rotate.
Resize (for pictures) to resize the selected pictures.  Trimming (for pictures) to crop the selected picture.  Photo Info or Video Info to display information such as the picture’s or video’s caption,
time/date, and size.
Display Size (for videos) to change the display size (Actual Size or Full Screen).
Review Pictures and Videos in the Assigned Media
Folder
The Assigned Media folder automatically stores copies of pictures or videos assigned as picture IDs or screensavers on your phone. See Assign Pictures.
1. Press > Tools > Assigned Media.
2. Use your navigation key to view and scroll through the pictures and videos. (To switch a picture or video from thumbnail view to expand view mode, highlight a picture or video and press .)
Other Settings
There are few other options which you can set for camera.
1. Press > Photos & Videos > Other Settings.
2. Highlight an option and press . Auto Save to to specify where to save your pictures and videos.
In Phone to store pictures and videos in your phone’s memory.
On Memory Card to store pictures and videos on the memory card.
Switch w/Card to store pictures and videos to the memory card when the card is
installed.
Location to choose whether to insert location info when you take a picture.  Slideshow Interval to select the time each picture will stay onscreen in a slideshow.  Help to display more information on cameras.
Send Pictures or Videos
Once you have taken a picture or a video, you can use the messaging or Bluetooth capabilities of your phone to instantly share it with family and friends as an attachment.
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1. Press > Photos & Videos > My Photos & Videos > In Phone or On Memory Card.
2. Select your pictures or videos to send. Press OPTIONS (right softkey) > Select Multiple to select multiple pictures or videos.
3. Press SEND (left softkey) and select the recipient from the list or from the following options: Go to Contacts to select a recipient from your Contacts. (Qualifying Contacts entries must
contain a wireless phone number or an email address.)
New Address to enter a recipient’s wireless phone number or email address directly. Press
CONTINUE (left softkey) to proceed.
MULTIPLE (left softkey) to select multiple recipients. Press CONTINUE (left softkey) when
you have finished selecting and entering recipients. (You may include up to 60 recipients per message.)
4. Compose a message.
5. Confirm the recipients, message, and pictures or videos. (You may also select additional options by pressing the right softkey. Follow the onscreen instructions to add available options.)
6. Press SEND (left softkey) to send the pictures and videos.
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Useful Apps and Features
The following topics detail many of your phone’s tools such as calculator, calendar, Bluetooth, voice services, clock, and more.
Alarm
Your phone comes with a built-in alarm that has multiple alarm capabilities.
1. Press > Alarm.
2. Highlight an alarm number and press .
3. Highlight a setting and press .
Alarm to set the alarm to on or off.  Description to enter a description of the alarm.  Time to set the time for the alarm to go off.  Repeat to select a frequency of the alarm.  Ringtone to select a ringtone for the alarm.  Volume to select a volume level of the alarm.  Ringtone Length to set the duration for the selected ringtone to ring.  Snooze Interval to select the interval between the snoozes.  Snooze Times to select the number of times for the snooze to repeat.
4. Press SAVE (left softkey).
Tip: Press ON or OFF (left softkey) to toggle the alarm on and off.
Activate This Device
Your phone comes with a built-in servicing application that can assist you with activating a new phone, updating software (over the air), and more.
1. Press > Tools > Activate This Device.
2. Follow the instructions on the display screen.
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