KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC. All other trademarks are the property of their respective
owners.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.
Page 3
Introduction
Thank you for contacting a technical support representative to obtain
information about returning your PagePro 1390 MF for warranty exchange.
Follow these instructions very carefully.
If you need additional assistance, refer to the General Information Guide
(included with the original all-in-one) or printer.konicaminolta.com
wide sources of service and support.
Attention
Failure to follow these instructions could result in voiding your
warranty.
Exchange Procedure
Each of these steps is explained in detail in this guide.
for world-
1 Unpack the exchange all-in-one, and unlock the scan-
ning unit.
2 Prepare the original all-in-one—turn it off, disconnect
the USB cable, unplug the power cord, disconnect the
telephone line(s) and ADF cable, remove the output
tray, remove the media and media tray, and then
remove the input tray and media stopper from the automatic document feeder (ADF).
3 Move the imaging cartridge from the original all-in-one
to the exchange all-in-one.
4 Finish setting up the exchange all-in-one—attach the
input tray and media stopper to the ADF, attach the
media tray and fill it with paper, attach the output tray,
connect the ADF and USB cables, connect the telephone line(s), plug in the power cord and USB cable,
and turn on the all-in-one.
5 Lock the scanning unit, repack the original all-in-one,
and then call the shipper for pickup.
See page 2.
See page 3.
See page 6.
See page 7.
See page 12.
Introduction
1
Page 4
Unpack the Exchange All-in-One
Attention
Use caution when unpacking the exchange all-in-one, so the packaging
(including the tape) can be used to repack the all-in-one to be returned.
1 Unpack the exchange all-in-one.
Exchange
2 Remove the tape and packing materials from the exchange
all-in-one.
AB
Exchange
C
Unpack the Exchange All-in-One2
Page 5
3 Unlock the scanner on the
exchange all-in-one.
Exchange
Prepare the Original All-in-One
1 Turn off the original all-in-one.
Original
Prepare the Original All-in-One
3
Page 6
2 Disconnect the USB cable, unplug the power cord, and then dis-
connect the telephone lines and the ADF cable from the original
all-in-one.
A
C
Original
B
D
Prepare the Original All-in-One4
Page 7
3 Remove the output tray from the
original all-in-one.
Original
4 Remove the media from the original all-in-one, and then remove
the media tray.
Original
C
A
B
D
Prepare the Original All-in-One
5
Page 8
5 Fold down and remove the
ADF input tray from the original all-in-one, and then remove
the media stopper from the
ADF cover.
Original
Move the Imaging Cartridge
1 Remove the imaging cartridge (which includes both the toner
cartridge and the drum cartridge) from the original all-in-one.
AB
Original
C
Move the Imaging Cartridge6
Page 9
2 Insert the imaging cartridge in the exchange all-in-one.
AB
Exchange
C
Finish Setting Up the Exchange All-in-One
1 Attach and fold up the ADF input
tray on the exchange all-in-one,
and then attach the media stopper on the ADF cover.
" You removed these items
from the original all-in-one
on page 6.
Exchange
Finish Setting Up the Exchange All-in-One
7
Page 10
2 Attach the media tray to the exchange all-in-one, and then fill it
with paper.
" You removed these items from the original all-in-one on
page 5.
AB
CD
Exchange
E
Finish Setting Up the Exchange All-in-One8
Page 11
3 Attach the media output tray on
the exchange all-in-one.
" You removed this from the
original all-in-one on page5.
Exchange
Finish Setting Up the Exchange All-in-One
9
Page 12
4 Connect the ADF cable, USB cable, and telephone line(s) and
then plug in the exchange all-in-one.
" You disconnected these items from the original all-in-one on
page 4.
AB
CD
Exchange
Finish Setting Up the Exchange All-in-One10
Page 13
5 Turn on the exchange
all-in-one.
Exchange
Finish Setting Up the Exchange All-in-One
11
Page 14
Repack the Original All-in-One
1 Lock the scanning unit on
the original all-in-one.
Original
2 Replace the tape and packing materials on the original all-in-one.
AB
Original
C
Repack the Original All-in-One12
Page 15
3 Repack the original all-in-one
in the carton in which the
exchange all-in-one was
shipped.
Original
4 Securely tape the top flaps of the shipping carton closed.
Original
5 In the Americas, clearly write the RMA (Return Merchandise
Authorization) number you received from your customer support
representative on the outside of the carton.
" If the RMA number is not prominently visible on the outside
Original
6 Call the shipper for pickup.
of the return carton, KONICA MINOLTA will not accept
receipt.
" Use the telephone number listed on the shipping label pro-
Original
Repack the Original All-in-One
vided with the exchange all-in-one.
13
Page 16
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