KONICA MINOLTA PagePro 1200W User Guide

PagePro® 1200W

User’s Guide

1800691-001B

Trademarks

The following are registered trademarks of MINOLTA-QMS, Inc.: QMS and the MINOLTA-QMS logo. Minolta, Fine-ART, and PagePro are trademarks of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners.

Proprietary Statement

The digitally encoded software included with your printer is Copyrighted © 2002

by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on

any media, in whole or in part, without the express written permission of MINOLTAQMS, Inc.

Copyright Notice

This manual is Copyrighted © 2002 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc.

Manual Notice

MINOLTA-QMS, Inc. reserves the right to make changes to this manual and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, MINOLTAQMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this manual. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this manual or for incidental, special, or consequential damages arising out of the furnishing of this manual, or the use of this manual in operating the equipment, or in connection with the performance of the equipment when so operated.

ii

Contents

Contents

1 Introduction

 

1.1

Welcome ........................................................................................

1-1

 

1.2

Roadmap of this manual ..............................................................

1-2

 

 

Brief explanation of special type styles and method of

 

 

 

presentation ....................................................................................

1-3

2

Installing and setting up the printer

 

 

2.1

Overview of the printer .................................................................

2-1

 

 

External features .............................................................................

2-1

 

 

Inside the printer .............................................................................

2-2

 

 

Optional accessories.......................................................................

2-3

 

 

Printer control panel ........................................................................

2-4

 

2.2

Installing your laser printer..........................................................

2-5

 

 

Place of installation .........................................................................

2-5

 

 

Storage of consumables and accessories ......................................

2-5

 

 

Ambient conditions..........................................................................

2-5

 

 

Space requirements ........................................................................

2-6

 

2.3

Setting up your laser printer ........................................................

2-7

 

 

Turning the printer on and off........................................................

2-11

 

 

Connecting the printer to a computer............................................

2-12

3 Installing the printer driver

3.1

Minimum system requirements ...................................................

3-1

3.2

Notes on installing the printer driver ..........................................

3-1

 

General information on the printer driver ........................................

3-1

 

Information on installation using “Add Printer” ...............................

3-2

3.3Installing the USB device driver and printer driver under

Windows XP...................................................................................

3-2

3.4Installing the USB device driver and printer driver under

Windows Me ................................................................................

3-11

3.5Installing the USB device driver and printer driver under

Windows 2000 .............................................................................

3-15

iii

Contents

3.6Installing the USB device driver and printer driver under

 

Windows 98.................................................................................

3-21

3.7

Installing the printer driver under Windows 95 .......................

3-26

3.8

Installing the printer driver under Windows NT 4.0 ................

3-29

3.9

Uninstalling the printer driver and USB device driver ............

3-31

4 Working with the printer driver

4.1

Displaying printer driver settings ...............................................

4-1

4.2

Setup tab .......................................................................................

4-4

4.3

Paper tab .......................................................................................

4-5

4.4

Quality tab .....................................................................................

4-6

4.5

Device Options Setting tab..........................................................

4-7

5 Working with the Status Display

5.1

Environment..................................................................................

5-1

5.2

Opening the Status Display .........................................................

5-2

5.3

Using the Status Display .............................................................

5-4

5.4

Closing the Status Display ..........................................................

5-5

6 Working with the printer

 

6.1

Please note the following points: ...............................................

6-1

 

 

What should I watch out for when loading paper?..........................

6-1

 

 

What should I watch out for when loading envelopes? ..................

6-1

 

 

Which sizes of paper can I use?.....................................................

6-2

 

 

What types of paper can I use?......................................................

6-3

 

 

Printable area .................................................................................

6-3

 

6.2

Using the panel button.................................................................

6-4

 

6.3

Loading media ..............................................................................

6-5

 

6.4

Determining the direction printed sheets ..................................

6-7

7

Installing printer options

 

 

7.1

Installing the lower feeder unit (Tray 2) .....................................

7-1

 

7.2

Installing the face-up tray ...........................................................

7-3

8

Maintaining the printer

 

 

8.1

Replacing the toner cartridge......................................................

8-2

 

8.2

Replacing the drum cartridge .....................................................

8-6

 

8.3

Cleaning the printer....................................................................

8-10

iv

Contents

9 Troubleshooting

 

9.1

Clearing media jams .....................................................................

9-1

9.2

General printing problems ...........................................................

9-8

9.3

Print quality problems ..................................................................

9-8

9.4

Printer messages ........................................................................

9-11

 

Indicator functions .........................................................................

9-11

 

Status message ............................................................................

9-12

 

Error messages.............................................................................

9-12

 

Service message...........................................................................

9-13

10 Appendix

 

10.1

Safety specifications ..................................................................

10-1

10.2

Technical specifications.............................................................

10-1

 

Printer............................................................................................

10-1

 

Lower feeder unit (option) .............................................................

10-3

 

Parallel interface connectors and cable ........................................

10-3

 

USB interface connectors and cable.............................................

10-3

10.3

Our concern for environmental protection...............................

10-4

 

What is an ENERGY STAR product? ...........................................

10-4

10.4

CE Marking (Declaration of Conformity)...................................

10-4

 

For European users ......................................................................

10-4

10.5

CISPR 22 and local rules ............................................................

10-4

10.6

Acoustic Noise ............................................................................

10-4

10.7

Safety Information.......................................................................

10-5

 

Warning and precaution symbols..................................................

10-5

 

Meaning of symbols ......................................................................

10-5

10.8

Working safely with your laser printer......................................

10-8

 

Notes on your safety and operating safety....................................

10-8

 

Laser safety.................................................................................

10-10

 

Internal laser radiation.................................................................

10-10

 

Laser caution label ......................................................................

10-10

 

Laser safety label ........................................................................

10-11

 

For United States users ..............................................................

10-11

 

For users in all countries .............................................................

10-12

 

For Denmark users .....................................................................

10-12

 

For Norway users........................................................................

10-12

 

For Finland, Sweden ssers .........................................................

10-12

 

Ozone release.............................................................................

10-13

 

Dégagement d’ozone ..................................................................

10-13

11 Index

v

Introduction

1

 

1 Introduction

1.1Welcome

Thank you for purchasing a PagePro 1200W.

So you can use your new laser printer effectively and achieve the best possible results, this manual provides you with information on the following topics:

Installing the printer driver

Working with the printer driver and Status Display

Working with the printer

Caring for and maintaining the printer

Troubleshooting

Read this manual carefully before operating your printer for the first time, and always keep the manual within easy reach.

1-1

1

1.2Roadmap of this manual

Introduction

The following table is designed to help you find the information you need. Alternatively, to find information on a specific problem quickly and precisely, refer to the index at the end of this manual.

No.

Title of chapter

Content of chapter

1

Introduction

Overview of this manual.

 

 

 

2

Setting up the printer

Information on how to set up the printer as well as an

 

 

introduction to its features.

 

 

 

3

Installing a printer driver

A step-by-step explanation of the procedure for

 

 

installing a printer driver.

 

 

 

4

Working with the printer

Overview of the Windows printer drivers.

 

driver

 

 

 

 

5

Working with the Status

Details of how to use the Status Display.

 

Display

 

 

 

 

6

Working with the printer

General information on how to use your printer,

 

 

including supported media sizes and types, loading

 

 

media, monitoring print jobs, and canceling print jobs.

 

 

 

7

Installing printer options

Detailed instructions on installing printer options:

 

 

lower feeder unit and face-up tray.

 

 

 

8

Maintaining the printer

Information on how to replace consumables and

 

 

clean the printer.

 

 

 

9

Troubleshooting

Information on identifying and solving printer

 

 

problems.

 

 

 

10

Specifications

Technical specifications, safety information, and

 

 

regulatory information.

 

 

 

 

Index

Index of the contents of this manual.

 

 

 

1-2

Introduction

1

 

Brief explanation of special type styles and method of presentation

Special type styles and methods of presentation are used in this manual to highlight various circumstances. The following examples will help you recognize and deal with the most important of these.

CAUTION OR WARNING

This is a caution or warning!

A caution alerts you to damage that could result to the printer by treating it improperly while a warning alerts you to the potential for bodily harm.

The arrow refers you to safety measures that must be taken to prevent the hazard.

If you’re using the Acrobat PDF version of this guide, click this icon to play a QuickTime video clip of the procedure described in the text. Acrobat Reader and a download link to QuickTime are provided on the Utilities and Documentation CD-ROM.

[MENU]

button on the printer driver with the description “Menu”

Single action to be performed (there are no other steps)

1Step 1 of a series of actions

2Step 2 of a series of actions.

? Help is available here.

The approach that is suggested Here you can see what has to be done.

here is sure to get you to your desired result.

This is a helpful tip

Text passages that are identified in this manner provide you with tips and tricks that make it even easier to work with the printer.

1-3

Installing and setting up the printer

2

 

2 Installing and setting up the printer

2.1Overview of the printer

External features

4

5

6

1

7 2

3

8

11

9

12

 

10

No.

Description

No.

Description

1

Top cover release button

7

Paper guides for manual feed tray

 

 

 

 

2

Manual feed tray

8

Tray1 (multipurpose tray)

 

 

 

 

3

Power switch (ON/OFF)

9

USB interface connector

 

 

 

 

4

Face-down tray (printed side down)

10

Parallel interface connector

 

 

 

 

5

Control panel

11

Face-up/face-down selection switch

 

 

 

(printed side up/down)

 

 

 

 

6

Top cover

12

Power cord socket

 

 

 

 

2-1

 

2

Installing and setting up the printer

 

 

Inside the printer

 

1

2

3

No.

Description

No.

Description

1

Fusing unit

3

Drum cartridge

 

 

 

 

2

Toner cartridge

 

 

 

 

 

 

2-2

Installing and setting up the printer

2

 

Optional accessories

1

2

No.

Description

No.

Description

1

Face-up tray

2

Lower feeder unit (Tray 2)

 

(printed side up)

 

(500-sheet capacity)

 

 

 

 

2-3

 

2

Installing and setting up the printer

 

 

 

 

Printer control panel

1

2

3

The control panel has two indicators and one button.

No.

Description

1

Error indicator (orange)

 

 

2

Ready indicator (green)

 

 

3

Panel button

 

 

For further information on the control panel, see chapter 6.

2-4

Installing and setting up the printer

2

 

2.2Installing your laser printer

Place of installation

Set up the printer in a place that is

dry and free from dust

on a stable surface

well ventilated

near an easily accessible power socket

away from objects which might obstruct the printer’s ventilation grille

away from highly flammable items (such as curtains)

away from splashing liquids

away from organic gases (such as ammonia)

away from direct sunlight

away from severe temperature fluctuations

away from exhaust-air from heating, ventilation, and air-conditioning systems

Storage of consumables and accessories

Printing consumables and accessories should be kept

sealed in their original packaging

protected from direct sunlight or heat

protected from fluorescent light

in a cool, dry, and dust-free place

out of reach of children

WARNING

Toner poses a health hazard!

Toner is harmful if swallowed.

If you swallow toner, consult a doctor immediately.

If you get toner on your hands, wash them immediately with cold water and soap.

Ambient conditions

The optimum ambient conditions for your printer are as follows:

Temperature range: 50°F–95°F/10°C–35°C with maximum fluctuations of 18°F/10°C per hour

Humidity range: 15%–85% with maximum fluctuations of 20% per hour

2-5

 

2

Installing and setting up the printer

 

 

Space requirements

Be sure to provide enough space around the printer to ensure easy printer operation, paper and toner replacement, and maintenance.

 

3.9" (100 mm)

 

5.9"

11.8"

(589 mm)

in.

(150 mm)

(300 mm)

23.2

 

 

 

3.9" (100 mm)

 

 

35.1 in. (891 mm)

 

mm)

11.2" (285 mm)

mm)

15.6" (395

 

21.7" (550

16.1 in. (410 mm)

18.7 in. (475 mm)

2-6

Installing and setting up the printer

2

 

2.3Setting up your laser printer

Loading paper in Tray 1

1 Lay Tray1 down flat.

2 Squeeze the right paper guide and open the media guides.

3 Place a stack of paper in the tray.

? How many sheets may I place in the tray?

Tray 1 has a capacity of 150 sheets of plain paper. The stack of paper should not rise above the media limit mark.

4 Squeeze the right paper guide and adjust the media guides so that both the left and right sides of the paper stack are secure.

5 Open the face-down tray.

2-7

 

2

Installing and setting up the printer

 

 

If you installed an optional face-

 

up tray and you want the sheets

 

to come out face up, then open

Face-up output

the face-up tray instead of the

 

face-down tray, and set the

 

face-up/face-down selection

 

switch as shown.

 

 

Face-down output

Loading media in the manual feed tray

 

1 Open the media guides.

 

2Move each media guide to the mark identifying the size of the media to

be loaded. The illustration shows the media guide positions for lettersize media.

2-8

Installing and setting up the printer

2

 

3 Insert a sheet of media as far as

 

possible into the manual feed tray

 

with the side to be printed facing up.

 

? How many sheets may I place in

 

the tray?

 

Load only one sheet of media at

 

a time.

 

2-9

 

2

Installing and setting up the printer

 

 

 

 

Connecting the power cord

WARNING

Use only the power cord shipped with the printer. Using the wrong power cord may lead to a short-circuit!

The use of a power cord of inadequate cross-section can lead to a shortcircuit.

Only use an extension cable which has a higher rating than the current consumption of the printer.

Only use grounded cords.

Always observe the relevant local regulations regarding the connection of electrical equipment to the main network.

The laser printer requires a non-fluctuating power supply. If necessary, ask an electrician for advice.

 

Voltage:

110V - 10%, 127V + 6%, or 220-240V ± 10%

 

Frequency:

50-60Hz ± 3Hz

1

Make sure that the printer’s power

 

switch is in the “O” (OFF) position.

2

Connect one end of the power cord

 

to the power cord socket on the

 

back of the printer, and plug the

 

other end into a power outlet.

2-10

Installing and setting up the printer

2

 

Turning the printer on and off

Note

Improper handling may damage the printer!

- Never turn off the printer while a print job is in progress, the printer is receiving data from the computer (blinking green “Ready” indicator on control panel), or the printer is being reset.

Set the power switch to the “I” (ON) position to turn on the printer.

The printer is ready to use in approximately 20 seconds. The green “Ready” indicator should be on (but not blinking) and the orange “Error” indicator off.

Set the power switch to the

“O” (OFF) position to turn off the printer.

Saving energy is sensible!

When the printer has been inactive for 15 minutes, it automatically switches to the POWER SAVE mode. When the printer receives a new print job while in POWER SAVE mode, it automatically switches to the warmup phase and is ready to print within approximately 7 seconds.

2-11

 

2

Installing and setting up the printer

 

 

Connecting the printer to a computer

Parallel interface

1Turn off both the printer and the PC.

2Connect one end of the interface cable to the parallel port on the PC.

3Connect the other end of the

interface cable to the parallel interface connector on the back of the printer. Secure the interface cable using the two clips.

4 Turn on the printer and then, when it’s ready, turn on the PC.

?Does the Windows operating system detect the new device?

If you are using Windows XP/Me/2000/98, plug-and-play printer driver installation should start automatically. Follow the instructions on the screen. See chapter 3 for more information.

If you’re using Windows XP/Me/2000/98 and plug-and-play driver installation doesn’t start automatically, leave the printer on, unplug both ends of the interface cable, and the reconnect the cable. If this does not work, use the instructions in chapter 3 to install the printer driver manually.

If you’re using Windows 95/NT 4.0, use the instructions in chapter 3 to install the printer driver manually.

For technical specifications of the cable, see chapter 10.

Note

Using the wrong type of cable can damage the socket on the printer.

- Use only an IEEE 1284 type B shielded interface cable.

2-12

Installing and setting up the printer

2

 

USB interface

Note

Windows 95/NT4.0 do not support USB connections.

1Turn off both the PC and the printer.

2Turn on the PC.

3Turn on the printer.

4When Windows and the printer are both ready, connect one end of the interface cable to the PC’s USB port .

5Connect the other end of the

interface cable to the USB interface connector on the back of the printer.

?Does the Windows operating system detect the new device?

Plug-and-play driver installation should start automatically. Fol-

low the instructions on the screen. See chapter 3 for more information.

If plug-and-play driver installation doesn’t start automatically, leave the printer on, unplug both ends of the interface cable, and the reconnect the cable. If this does not work, use the instructions in chapter 3 to install the printer driver manually.

For technical specifications of the cable, see chapter 10.

Note

Using the wrong type of cable can damage the socket on the printer.

- Use only a USB Revision 1.1 compliant cable for connecting the printer to your computer.

2-13

Installing the printer driver

3

 

3 Installing the printer driver

3.1Minimum system requirements

IBM-compatible PC with a Pentium/Celeron series, AMD K6/Athron/ Duron family or compatible 200 MHz processor (300 MHz recommended)

Windows XP/Me/2000/98/95/NT 4.0

16 MB RAM (Windows 98/95/NT 4.0), 32 MB RAM (Windows Me), 64 MB RAM (Windows 2000), or 128 MB RAM (Windows XP)

36 MB free hard disk space (20 MB for printer driver and status display, 16 MB for image processing)

IEEE 1284 Type B parallel port or USB Revision 1.1 port

CD-ROM drive

3.2Notes on installing the printer driver

The installation program is designed so that even people not accustomed to working with computers can easily install a printer driver. You will be led step-by-step through the installation process. All you need to do is follow the installation program.

Before you begin the installation, you should know the following information:

What operating system is running on your computer (for example, Windows XP)?

What is the letter of your CD-ROM drive (for example, D)?

Which optional accessories are installed on your printer (for example, a lower feeder unit)?

Is your printer connected directly to your computer via a parallel interface cable or a USB cable?

General information on the printer driver

The printer driver is delivered on a CD-ROM along with the printer.

No CD-ROM drive?

You can download the printer driver from the Internet. You can find the latest version of the printer driver at http://www.minolta-qms.com (choose "Online Help & Drivers").

3-1

 

3

Installing the printer driver

 

 

Information on installation using “Add Printer”

We strongly recommend that you install the printer driver using the Installer (“setup.exe” file). If you install the printer driver using the Add Printer wizard, note the following points:

The dialog box for installing options is not displayed. Adjust the additional options after you have completed the installation in the printer driver.

The Status Display and printer uninstaller utility will not be installed.

A folder for storing the form overlay data is not created.

3.3Installing the USB device driver and printer driver under Windows XP

When connecting the printer to your PC with a USB cable, install the USB device driver according to the following instructions before installing the printer driver.

If you have connected the printer to your PC with a parallel cable, skip to the following section, “To install the printer driver using the Installer under Windows XP,” on page 3-6.

To install the USB Device Driver under Windows XP

1Turn on your PC.

2Turn on the printer.

3When Windows and the printer are both ready, insert the CD-ROM that came with your printer into your PC’s CD-ROM drive.

3-2

Installing the printer driver

3

 

4Connect the printer to the PC with the USB cable (see chapter 2) to display the Found New Hardware Wizard dialog box.

5Choose [Cancel] to close the Found New Hardware Wizard dialog box.

6Choose [start], and then choose “My Computer.”

3-3

 

3

Installing the printer driver

 

 

7 In the System Tasks list choose “View system information.”

8Choose the “Hardware” tab of the System Properties dialog, and then choose the [Device Manager...] button.

9Under “Universal Serial Bus controllers” double-click “USB Printing Support.” The USB Printing Support Properties dialog box displays.

3-4

KONICA MINOLTA PagePro 1200W User Guide

Installing the printer driver

3

 

10 Choose the “Driver” tab of the USB Printing Support Properties dialog box, and then choose [Update Driver...].

11 Choose the “Install from a list or specific location (Advanced)” option button, and then choose [Next].

3-5

 

3

Installing the printer driver

 

 

12 When the next dialog box appears, check the “Don’t search. I will choose the driver to install” box, and then choose [Next].

13Choose [Have Disk...].

14Choose [Browse...].

15Browse the CD-ROM and navigate to “\Drivers\language\Win98USB.” Then, choose [Open].

16Choose [OK], and then choose [Next].

17Follow the instructions on the screen to complete the installation.

18When the following dialog box displays, choose [Finish] to finish the installation.

This completes the installation of the USB device driver for the PagePro 1200W printer. Now go on to the following section to install the printer driver.

To install the printer driver using the Installer under Windows XP

The CD-ROM that came with your printer starts automatically after being loaded into the CD-ROM drive of your PC. You are guided step-by-step through the installation procedure.

3-6

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