KitchenAid KHWS02RWH0, KHWS01PMT, KHWS01PWH, KHWS01PMT3, KHWS01PMT2 Use & Care Manual

...
I(itchen_kid ®
FRONT-LOADING AUTOMATIC WASHER
Use & Care Guide
For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230.
In Canada, call for assistance 1-800-461-5681, for installation and service, call: 1-800-807-6777 or visit our website at...
w_w.kitchenaid.com or www.KitchenAid.ca
LAVADORA AUTOMATICA DE CARGA
Guia de uso y cuidado
Si tiene preguntas respecto alas caractertsticas, funcionamiento/rendimiento, partes, accesorios o servicio t_cnico, Ilame al: 1-800-422-1230.
Pare la instalaci6n y el servicio Ilame el: 1-800-807-6777 o visite nuestro sitio web en... w_v.kitchenaid.com
LAVEUSE AUTOMATIQUE A
CHARGEMENT FRONTAL
Guide d'utilisation et d'entretien
Au Canada, pour assistance composez le 1-800-461-5681, pour installation ou service composez le 1-800-807-6777 ou visitez notre site web _....
www.KitchenAid.ca
Table of Contents/[ndice/Table des mati6res .................................................................. 2
4619 7022 1711
TABLEOF CONTENTS
WASHER SAFETY .......................................................................... 3
INSTALLATION REQUIREMENTS ................................................ 4
Tools and Parts ............................................................................ 4
Options ......................................................................................... 4
Location Requirements ................................................................ 4
DrainSystem ................................................................................ 6
Electrical Requirements ............................................................... 6
INSTALLATION INSTRUCTIONS .................................................. 7
Remove Transport System .......................................................... 7
Connect the Inlet Hoses ............................................................... 7
Routs the Drain Hose ................................................................... 8
Secure the Drain Hose................................................................. 8
Levelthe Washer .......................................................................... 8
Complete Installation ................................................................... 8
FEATURES AND BENEFITS .......................................................... 9
WASHER USE ............................................................................... 10
Starting Your Washer ................................................................. I0
Using the Dispenser ................................................................... 11
Pausing or Restarting ................................................................. 12
Changing Cycles, Options and Modifiers .................................. 12
Status Lights............................................................................... 12
Cyclas ......................................................................................... 13
Options ....................................................................................... 14
Modifiers..................................................................................... 14
Leundry Guide............................................................................ 15
LAUNDRY TIPS ............................................................................. 16
Loading....................................................................................... 16
WASHER CARE ............................................................................ 16
Cleaning Your Washer ................................................................ 16
Water Inlet Hoses ....................................................................... 16
Vacation, Storage, and Moving Care ......................................... 16
TROUBLESHOOTING .................................................................. 17
ASSISTANCE OR SERVICE ......................................................... 19
WARRANTY .................................................................................. 20
INDICE
SEGURIDAD DE LA LAVADORA. ................................................ 22
REQUISITOS DE INSTALACION ................................................. 23
Herramientas y Piasas............................................................... 23
Opcionas .................................................................................... 23
Requisitos de ubicaci6n............................................................. 23
Sietema de dasag0e .................................................................. 25
Requisitos el6ctricos .................................................................. 26
INSTRUCCIONES DE INSTALACION ......................................... 27
Eliminacibn dal aletema de tmnsporte ...................................... 27
Conexibn de las mangueras de entrada .................................... 27
Tandido de la manguera de deasg0e ........................................ 27
Fijani6n de la manguera de dasag[Je......................................... 28
Nivelani6n de la lavadora ........................................................... 28
Complete la inetalaciSn.............................................................. 28
CARACTER fsTICAS Y BENEFICIOS .......................................... 29
USO DE LA LAVADORA. .............................................................. 30
Pueeta an marcha de la lavadora .............................................. 30
Uso del depbsito ........................................................................ 31
Cbmo hacer una pausa o reanudar la marcha .......................... 32
Cambio de cicIos, opcionas y modificadoras ........................... 32
Lucas de astado ......................................................................... 33
Ciclos .......................................................................................... 33
Opcionas .................................................................................... 35
Modiflcadoras ............................................................................. 35
CONSEJOS DE LAVANDER|A ..................................................... 37
Cbmo can:jar............................................................................... 37
CUIDADO DE LA LAVADORA ..................................................... 38
Limpieza de su lavadom ............................................................ 38
Mangueras de entmda del agua ................................................ 38
Cuidado durante las vacacionas, el almananamianto y la
mudanza ..................................................................................... 38
SOLUCION DE PROBLEMAS ...................................................... 39
AYUDA O SERVlCIO TECNICO ................................................... 41
GARANTIA ................................................................................. 42
TABLE DES MATIERES
SECURITE DE LA LAVEUSE ....................................................... 43
EXIGENCES D'INSTALLATION ................................................... 44
Outils et piScas........................................................................... 44
Facultetif..................................................................................... 44
Exigancas d'emplacement ......................................................... 44
SyetSme de vidange ................................................................... 46
SpSciflcetions 61ectriquas.......................................................... 47
INSTRUCTIONS D'INSTALLATION ............................................ 48
Enl_vement du syetSme de transport........................................ 48
Raccordement des tuyaux d'alimentetion ................................. 48
Acheminemant du tuyau de vidange......................................... 49
Immobilisetion du tuyau de vidange .......................................... 49
RSglage de I'aplomb de la laveuas............................................ 49
Achever I'inetallation .................................................................. 49
CARACTERISTIQUES ET AVANTAGES ..................................... 50
UTILISATION DE LA LAVEUSE ................................................... 51
Miss en marche de la laveuas ................................................... 51
Utiliastiondu dietributeur........................................................... 52
Pause ou remiss en marche ....................................................... 53
Changement de prograrnmas, options et modificeteurs ........... 53
T_moins lumineux ...................................................................... 54
Prograrnmas ............................................................................... 54
Options ....................................................................................... 56
Modiflceteurs .............................................................................. 56
Guide de leasivage..................................................................... 57
CONSEILS DE LESSIVAGE .......................................................... 58
Chargemant ................................................................................ 58
ENTRETIEN DE LA LAVEUSE ..................................................... 59
Nettoyage de la laveuas ............................................................. 59
Tuyaux d'alimentation de la laveuas.......................................... 59
Preparation avant des vacancas, un entrepoasge ou un
dSmSnagemant .......................................................................... 59
DEPANNAGE ................................................................................. 60
ASSISTANCE OU SERVICE ......................................................... 62
GARANTIE ..................................................................................... 63
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurtyou and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."
These words mean:
You can be killed or serlousty Injured If you don't Immedlatel_ follow Instructions.
You can be killed or seriously Injured If you don't follow Instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance or injury, and tell you what can
happen if the instructions are not followed,
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
includingthe following:
Read all instroctions before using the washer.
Do notwash articles that have been previously cleaned
in, washed in,soaked in, or spotted with gasoline, dry- cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water. These substances give offvapors that could ignite or
explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a
period, before using thewashing machine, turn on all hot water faucets and let the water flow from each for sever-
al minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an
open flame during this time.
Do not allow children to play on or in the washer. Close supervision ofchildren is necessary when the washer is used
near children.
Before the washer is removed from service or discarded, remove the door or lid.
Do notreachintothewasherifthedrum,tubor agitatoris
moving.
Do notinstallorstorethewasherwhereitwillbe exposedto
theweather.
Do not tamper with controls. Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in published user-repair instroctions that you understand and
have the skills to carry out.
Sen "Electrical Requirements" for grounding instructions.
SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Tools and Parts
Assemble the necessary tools and supplies before beginning the washer installation. The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
Pliers (that open to 1He" [39.5 mm])
Flashlight (optional)
Tools needed for installation
Open end wrench 17 mm and 13 mm
Level
Wood block
Ruler or measuring tape
Parts supplied:
Op_ons
Pedestal
Are you placing the washer on a pedestal? You may purchase a pedestal separately for this washer. This pedestal will add about
13" (33 cm) to the height of your unit for a total height of
approximately 51" (130 cm).
Beaded strap Transport boit hole plug (4)
Altemate Parts Your installation may requireadditional parts. If you are interested
in purchasing one of the items listed here, call the toll-free number on the cover or in the "Assistance or Service" section.
If You Have You Will Need to Buy
Laundry tub or Sump pump system (if not already
standpipe taller available) than 96" (2.4 m)
Overhead sewer Standard 20 gal. (76 L), 30" (76.2 cm)
tall drain tub or utility sink and sump
pump (available from local plumbing
suppliers)
Floor drain Siphon break, Part Number 285834;
additional drain hose Part Number 8318155; and connector kit,
Part Number 285835
Drain hose too 4 ft (1.2 m) drain hose extension kit, Part
short Number 285863
Water faucets beyond reach of
fill hoses
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314, 10 ft (3.0 m) Part Number 350008
Optionalpedestal
To order, call the dealer from whom you purchased your washer or refer to the "Assistance or Service" section of this manual. Ask
for Part Number LAB2700PO (Meteorite).
Stack Kit
Are you planning to stack your KitchanAJd washer and dryer? To do so you will need to purchase a Stack Kit.
To order, call the dealer from whom you purchased your dryer or refer to the "Assistance or Service" section of this manual. Ask
for Part Number 8541503.
Location Requirements
Selecting the proper location for your washer improves performance and minimizes noise and possible washer "walk."
Your washer can be installed under a custom counter, or in a basement, laundry room, closet, or recessed ares. See "Drain
System." Companion appliance location requirements should also be
considered. Proper installation isyour responsibility. You will need
A water heater set to deliver 120°F (49°(3) water to the
washer.
A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer. See "Electrical Requirements."
Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa).
A level floor with a maximum slope of 1" (2.5 cm) under entire washer. Installing the washer on carpeting is not
recommended.
A sturdy and solid floor to support the washer with a total
weight [water and load) of 400 Ibs (180 kg).
Do not operate your washer intemperatures below 32°F (00(3).
Some water can remain in the washer and can cause damage in low temperatures.
4
Installation clearances
The location must be large enough to allow the washer door
to be fully opened,
Additional spacing should be considered for ease of installation and servicing,
Additional clearances might be required for wall, door, and floor moldings.
Additional spacing of 1" (2.5 cm) on all sides of the washer is recommended to reduce noise transfer,
Companion appliance spacing should also be considered.
Washer Dimensions
50½"
(128,2 cm)
38"
(96.5 cm)
31½"
(60.0cm)
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing. Custom undorcounter installation - Washer only
39" mln
(99.0
1" 27" 1"
(2.5 cm)_(83.6 cm)---'_(2.5 cm)
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
48In'=*_
(88.4cm) (310cm =)
[155cm=)'
I1"_<31½">_4"_
(2,5cm)(80cm)(1O,2cm)
A B
Y 3.
{7.6cm)
{7.6 cm)
A. Side view- closet or confined area B. Closet door with vents
Recessed or closet installation - Washer on pedestal
1" 27" 1" 4"I
{2.5cm)_(68;6 cm)_(2.5 cm)I1" _ 31½" >_
(2.5 cm)(60cm)(10.2 cm)
A B
A. Recessed area B. Side view - closet or confined area
Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
The dimensionsshownare for the recommendedspacing.
43 In.2,
(310 cm =)
±
o
2_
?
24 In, 2 *
(155 cm 2 )
5½"**_
(14 cm)
3" (7.3 cm)
3" (7.6 cm) =
_, 1" (2,5 cm)
6" _ cm)
73"
(193 cm)
27c ,21-
(2.5cm) .6 .5cm)
*Min. top and bottom air openings for closet deo_
**External exhaust elbow requires additional space.
***Wall, door and floor molding may require additional
spacing.
Recommended installation spacing for cabinet installation
a The dimensions shown are for the recommended spacing. a For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7"(17,8¢m)
Drain System
The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
"Tools and Parts."
Standpipe drain system - wall or floor (views A & B) The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no lass than
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and no higher than 96" (2.4 m) from the bottom of the washer.
30"mln2_
i, (76.
A B
Laundry tub drain system (view A)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 30" (76.2 cm) above the floor.
Floor drain system (view 13)
The floor drain system requires a siphon break that may be purchased separately. See "Tools and Parts."
The siphon break must be a minimum of 28" (71 cm) from the bottom of the washer. Additional hoses might be needed.
A B
Electrical Requirements
Electrical Shock Hazard
Plug Into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.
Do not use an extension cord. Failure to follow these Instructions can result In death,
fire, or electrical shock.
a
a
A 120-volt, 60-Hz., AC-only, 15- or 20-amp, fused electrical supply is required. Time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.
This washer is equipped with a power supply cord having a 3 prong grounding plug.
6
a To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, grounding-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it isthe personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.
a If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the ground path is adequate.
= Do not ground to a gas pipe. a Check with a qualified electrician if you are not sure the
washer is properly grounded.
= Do not have afuse inthe neutral orground circuit.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer: This washer must be grounded. In the event or a malrunction or breakdown, grounding will reduce the riskof electrical
shock by providing a path of least resistance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug.The plug must be plugged intoan appropriate outlet that is properly installed and grounded in accordance with alllocal
codes and ordinances.
WARNING: Improper connection or the equipment-
grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman ir you are in
doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - ir it will
not fit the outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected washer: Thiswashermustbeconnectedto agroundedmetal,
permanentwiringsystem,or anequipmentgrounding conductormustbe runwiththe cimuitconductorsand
connectedtothe equipment-groundingterminalor leadon theappliance.
INSTALLATION INSTRUCTIONS
Remove Transport System
2. Once the bolt is loose, move it to the center of the hole and
completely pullout the bolt, including the plastic spacer covering the bolt. The power cord will be attached to all
4 bolts inside the washer.
IMPORTANT: Position the washer so that the rear ofthe unit is
within approximately 3 ft (90 crn) of the final location. There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain the power cord inside the washer until the bolts are removed.
(
1. Using a 13 mm wrench, loosen each of the bolts.
3. Once all 4 bolts are removed, pull the power cord through the opening of the rear panel and close the hole with the attached cap.
4. Close the bolt holss with the 4 transport bolt hole plugs.
NOTE: Ifthe washer is to be transported at a later date, call your
local service center. To prevent suspension and structural damage, your machine must be properly set up for relocation by
a certified technician.
Connect the Inlet Hoses
Make sure the washer drum is empty.
1. Attach the hose with the red coupling to the Hot (left) inlet
valve. Screw on the coupling by hand until it is seated on the washer. Attaching the red coupling first makes it easier to
tighten the connection with pilers. Using pliers, tighten the couplings.
7
2. Attach the hose with the blue coupling to the Cold (right) water inlet valve. Screw on coupling by hand until it isseated on the washer. Using pliers, tighten the couplings.
Floor drain
You may need additional parts. See Floor Drain under "Tools and
Parts."
NOTE: Do not overtightan. Damage to the coupling can
result.
3. Attach the hose with the red color indicator to the hot water faucet. Screw on coupling by hand until it is seated on the
washer.
4. Attach the hose with the blue color indicator to the cold water faucet. Screw on coupling by hand until it is seated on the
washer.
5. Using pliers, tighten the couplings with an additional two-thirds turn.
NOTE: Do not overtightan. Damage to the coupling can
result.
6. Turn on the water faucets and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement dates on the hoses for future reference.
Periodically inspect and replace hoses ifbulges, kinks, cuts,
wear, or leaks are found.
Route the Drain Hose
Proper routing of the drain hose protects your floors from
damage due to water leakage. Carefully read and follow these instructions.
The drain hose isconnected to your washer.
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Secure the drain hase to the laundrytub leg or standpipe with the beaded strap provided. (See illustrations A and B.)
A
i
B C
Ifthe washer faucets and the drain standpipe are recessed
(see illustration (3), put the hooked end of the drain hose in the standpipe. Tightly wrap the beaded strap around the
water inlet hoses and the drain hose.
Do not force excess drain hose into the standpipe.
Level the Washer
Properly leveling your washer prevents excessive noise and
vibration.
1. Check the levelneas of the washer by piecing a level on the
top edge of the washer, first side to side, then front to back.
2,
3,
4.
Ifthe washer is against a wall, move the washer out slightly
before tipping back. Ifthe washer is not level, first prop the front with a wood block and adjust the feet as necessary; then prop the back and adjust feet as necessary. Repeat this step untilwasher is level.
After the washer is level, use a 17 mm open-end wrench to turn the nuts on the feet tightly against the washer cabinet.
IMPORTANT: All 4 feet must be tightened. Ifthe nuts are not
tight against the washer cabinet, the washer may vibrate. Slide the washer to itsfinal location.
Confirm the levelness of the washer.
To prevent drain water from going back into the washer:
Do not straighten the drain hose, and do not force excess drain hose into standpipe. Hose should be secure, but loose enough to provide a gap for air.
Do not lay excess hose on the bottom of the laundrytub.
Complete Installation
1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See "Electrical Requirements."
2. Check to be sure all parts are now installed. If there is an
extra part, go back through the steps to see which step was skipped.
3. Check to be sure you have ail of your tools.
4. Dispose of/recycle all packaging materials.
5. Check to be sure the water faucets are on.
8
6. Check for leaks around faucets and inlet hoses.
Electrical Shock Hazard
Plug Into a grounded 3 prong outlet. Do not remove ground prong. Do not use an •d•pter.
Do not use an extension cord. Failure to follow these Instructions can result In death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Read "Washer Use."
9. To test and to clean your washer, measure 1_the normal recommended amount of powdered or liquid High Efficiency (HE) detergent. Pour the detergent into the detergent dispenser. Select NORMAL/CASUAL, and then select HOLD TO STARE Allow the washer to complete one whole cycle.
FEATURES AND BENEFITS
Electronic Conbols Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Smart Dispensers The Smart Dispensers make your washer truly automatic. This
washer provides a four-compartmant dispenser which includes separate compartments for main wash detergent, fabric softener, bleach, and auto prewash or auto soak. The dispenser has large pour zones, is self-cleaning, and can be easily removed. Laundry products are diluted with fresh water and added to the load at the proper time in the wash cycle.
Auto Water Level This washer automatically adjusts water level for bast cleaning
and rinsing performance. Two sensors determine load size, load composition, and suds level, then the sensors adjust the water level to the proper setting. This eliminates guesswork. The water level isjust right for every wash load size.
Larger Load Size
Since there is no agitator, you can wash larger, bulkier items such as a king-alzed bedspread. You are also able to wash more clothes at one time, which means fewer loads.
Suspension System To reduce washer "walk" and "off-balance" conditions, your new
washer combines:
2 Springs to isolate vibration
4 Shock absorbers at the washer base to minimize movement
Heating Element
This washer has a heating element that automatically heats the water to the best temperature on select cycles. This enables stepped cleaning, a process in which warm water is brought in and mixed with detergent first, then the water is heated. The warm water cleans protein stains such as blood and eggs, and the heated water removes oily stains such as perspiration and dirty mechanical oil. This heater is active in the Sanitary, Whitest Whites and Heavy Duty cycles.
Automatic Tremperature Conb'ol The automatic temperature control electronically senses and
maintains a uniform water temperature. Automatic temperature control regulates incoming hot and cold wetec Automatic temperature control is automatically turned On when a cycle is
selected.
Add A Garment When this option is available at the beginning of the cycle the
Add A Garment status light will glow for the first 8 minutes. This washer allows an 8-minute period inwhich forgotten garments may be added to a load.
Special Cleaning Action with Direct Injection This washer channels 100% of the water through the dispensers
to assure thorough rinas-out and mixture of all the additives before they touch any garments. The water is then sprayed from the top front onto the center of the load, providing even distribution and optimum cleaning performance. It is normal for small amounts of water to remain inthe dispensers when the wash cycle is complete.
Stainless Steal Drum The Stainless Steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, reducing drying time.
High-Efficiency Wash System
Your new front-loading, high-efficiancy washer saves time with fewer, larger loads, and lowers your water and energy bills by helping conserve resources.
Spin Speeds This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however. This washer offers up to five different spin speed choices.
Efficient Detergent System
This washer has a specially designed valve that closes during the wash portion of the cycle so that 100% ofthe water and detergent mixture is used on the load. The Efficient Detergent System ensures that no water or detergent is wasted.
Dynamic Off-Balance Detection
This washer uses two sensors to detect load size and the amount of off-balance within the load. The suspension system and
controls are specially designed to redistribute the load
automatically.
WASHER USE
EItln,atedTime 0 Super Hot / Cold
l_rnaining 0 Hot I Cold High 0
MediumO
0 Warm/Warm
_¢_a LowO
0 Warm/Cold
Cold / Cold No Spin
f
CONTROL ON (_
Add a Garment 0
Soak I pmwash 0
wa_o
R[nM 0
Rin=e Hold O
Spin O
Cycle Complete O
Cor_olLockedO
0 0 0 0 0 0
SOIL LEVEL WATER Pmwa=h Auto _ Rins_ SPIN
TEMP 5_ak Rinse Hold SPEED END
Holdfor 3
Starting Your Washer
Fire Hazard
Never place Items In the washer that are dampened
with gasoline or other flammable fluids,
No washer can completely remove oil Do not dry anything that has ever had any type of oll on
It (Including cooking oils), Doing so can result In death, explosion, or fire,
WARNING: To reduce the risk of fire, electric shock, or injuryto persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
The following isa guide to usingyour washer. Please refer to specific sections of this manual for more detailed information.
Do not store laundry products on the top eurfane of this washer.
Vibration is normal during operation.
First Wash Cycle Without Laundry Before washing clothes for the first time, choose NORMAL/
CASUAL cycle and run it without clothes. After installation, if a complete cycle has not been run without clothes, use 1/_the normal recommended amount of powdered or liquid High
Efficiency (HE) detergent. This initial cycle serves to ensure the
interior is clean before washing clothes.
1. To load washer Open the washer door by pulling on the handle. Sort laundry
according to color and type of fabric. Place a load of sorted clothes in the washer. Do not overload washer. Overloading can cause poor cleaning.
a The washer can be fully loaded, but not tightly packed.
Washer door should close easily.
a Mix large and small items and avoid washing single items.
Load evenly.
2,
3,
J
a It is recommended that you wash small items such as
infant socks in a mesh garment bag.
a When unloading garments, occasionally check under the
rubber rim at the front of the tub for small items.
Close the washer door by pushing itfirmly until the lock clicks. The washer door will remain locked during the wash cycle.
NOTE: After any wash cycle is completed, the door must be
opened and then closed before a new cycle can begin. The door can be opened only if PAUSE/OFF is selected while the ADD A GARMENT light is glowing or ifthe cycle has been canceled. See "To cancel a cycle."
Open the Dispenser Drawer and add laundry products to the detergent, bleach, or fabric softener compartments. Close drawer slowly to avoid spills. See "Using the Dispenser."
NOTE: For best performance, use High Efficiency detergents.
The package for this type of detergent will be marked "H E" or
"High Efficiency." The wash action along with lees water
could create too much sudsing with a regular detergent.
4. Turn on the weaher bysalecting CONTROL ON. Select one of
the cycles byturning the cycle selector. The indicator light for the selected cycle will glow. When selecting a wash cycle, the preset Options, Water Ternp, Spin Speed, and Soil Level for the selected cycle will glow. The display shows the estimated time remaining. The preset settings provide the
recommended fabric care for the selected cycle. Sea
"Cycles."
5. Select the desired OPTIONS. Not all options are available with all cycles. See "Options."
6. Select the desired MODIFIERS. Not all modifiers are available with all cycles and options. See "Modifiers."
7. If desired, select the CYCLE END SIGNAL. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Select LOUD or SOFE
8. To begin the wash cycle irnrnediately Select HOLD TO START.
a If you do not select HOLD TO START within 5 minutes of
choosing a cycle, the washer automatically shuts off.
a
When the wash cycle is complete, the CYCLE
COMPLETE status light glows, the door unlocks, and the
wash load can be removed from the washer. The washer
powers down automatically 5 minutes after the cycle is complete and the CYCLE COMPLETE light goes off.To power down the washer manually after the wash cycle is complete, select PAUSE/OFF once.
10
UsingLhe Dispenser
Your new washer has a dispenser drawer with four separate compartments for your laundry products--two are for detergent, one is for liquid chlorine bleach, and one is for liquidfabric softener. Laundry products are diluted and dispensed automatically at the proper time during the wash cycle, making it unnecessary for you to return to the washer during the cycle to
add them.
It is normal for small amounts of water to remain in the
dispensers when the wash cycle is complete.
Do not put laundry additives directly into the wash tub. Always
use the proper dispensers when adding laundry products.
Choosing the Right Detergent
For bast washing performance, use a High Efficiency (HE), or
low-sudsing, detergent. To fill dispenser compartments
1. Pull out the dispenser drawer.
2. Add the desired laundry product to the proper compartment.
3. Push inthe dispenser drawer carefully and completely (to avoid spillage).
Dispenser
A. Prewash detergent compartment B. Separator C. Main Wash detergent compartment D. Dispenser release lever
E.Bleach compartment K Fabdc softener compartment
Prewash detergent compartment
(Letter A in Dispenser Illuetration) Add detergent to this compartment when using the Prewash
option or Auto Soak. Liquid or powdered detergent may be used in this compartment. The detergent will automatically be dispensed during Prewash if the Prewash option is selected or during the soak time ifAuto Soak is selected.
Using High Efficiency (HE) detergent, add 1_the recommended amount to the Prewash compartment and % the recommended amount to the Main Wash compartment.
Main Wash detergent compartment
(Letter C in Dispenser Illuetration) Add liquid or powdered detergent to this compartment for your
main wash cycle. The detergent separator must always be in place, either in the front or back position.
IMPORTANT: If you are using the Prewash option or the Auto
Soak with a wash cycle, powdered detergent must be used inthe
Main Wash compartment since liquid detergents may seep out of
the Main Wash compartment during the prewash or soak time before the main wash begins.
Do not fill beyond the "MAX" level.
Liquid or powdered color-safe bleach may be added to the
Main Wash compartment along with the same type of
detergent, liquid or powdered.
Liquid detergent: Put the SEPARATOR in the front position,
between the guides, as shown following. There will be no gap between the bottom of the wash cycle detergent compartment and the bottom of the separator.
A _D P'OWDER_ PREWASHLI
H <L.OU.DI I. .WASHV
Separatorinfront position, between guides
A. Separator B. Guide
LIQUI
SO
Powdered detergent: Put the SEPARATOR inthe back position, behind the guides, as shown following. There will be a gap between the bottom of the wash cycle detergent compartment and the bottom of the separator.
I t
Separator in hack position, behind guides
A. Separator B. Guide
LIQUI
SO
NOTE: The separator will be inthe POWDER (back) position
when shipped from the factory.
11
Bleach compartment
(Letter E inDispenser Illuatration) Add NO MORE THAN lh cup (80 mL) liquid chlorine bleech to this
compartment. The bleach will be automatically diluted and dispensed at the optimum time during the first rinse after the wash cycle. This compartment cannot dilute powdered bleach.
= Always measure liquid chlorine bleach. Use a measuring cup
with a pour spout; do not guess.
a Do nat fill beyond the "MAX" level. Ove_illing could cause
severe garment damage.
Fabric Softener compartment
(Letter F in Dispenser Illuatration) Add 1Acup (60 mL) liquid fabric softener to this compartment.
Fabric softener will be automatically dispensed inthe final rinse.
a Do nat fillbeyond the "MAX" level.
Pausing or Restarting
1. To pause the washer at any time, select PAUSE/OFE
2. To continue the cycle, select HOLD TO START (for approximately 1 second).
Changing Cycles, Options and Modifiers
Not all Options and Modifiers are available with all cycles. Cycles,
Options and Modifiers can be changed anytime before HOLD TO START is selected.
Options and Modifiers can be changed anytime after HOLD TO START is selected and before the start of the selected Option or
Modifier.
To cancel a cycle and select a new cycle
1. Select PAUSEIOFFtwice.
2. Select desired cycle.
3. Select the desired OPTIONS.
4. Select HOLD TO START (for approximately 1 second) to restart the washer at the beginning of the new cycle.
To cancel a cycle
1. Select PAUSEIOFFtwice.
2. The washer powers down, the door unlocks, and clothes can be removed.
NOTE: Ifthe water level or the temperature is too high, the
washer will drain automatically before the door unlocks. To change Options or Modifiers after the cycle has started
1. Select PAUSE/OFE
2. Select the dasired OPTIONS or MODIFIERS.
3. Select HOLD TO START (for abproximately I second) to continue the cycle.
To drain the washer manually
1. Select PAUSEIOFE
2. Select DRAIN/SPIN.
3. Select HOLD TO START (for approximately I second) to begin the drain.
4. When the spin is complete, the door unlocks. Items can be removed from the washer.
These lights show which portion of the cycle the washer is operating. They also indicate when you can add an additional item to the wash cycle and when the controls are locked.
CON'n_OLON O
Adda Garment0
Soak/Prewash0
WashO
RinseO
R_nseHold O
SpinO
CycleCompleteO
ControlLocked O
Adding items You can add items to the washer after the cycle has started for
Sanitary, Whitest Whites, Heavy Duty, Normal/Casual and Rapid Wash, ifthe ADD A GARMENT status light is glowing.
To add items
1. Select EAUSE/OFE The washer door unlocks, and items can be added.
2. To continue the cycle, cloea the door and salect HOLD TO
START (forapproximately 1 second).
Cycle Complete The cycle complete light stays on for 5 minutes after the cycle is
complete, and then the washer shuts off.
Locking controls
The Control Lock prevents unintended use ofthe washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for PAUSE/OFF and START. You can lock the controls while the washer is operating.
To lock the controls Select and hold CYCLE END SIGNAL for 3 seconds.
1
s_e
©
CYCLE
END
SIGNAL
Hold for 3
seconds to
lock/unlock
ODntToI
The CONTROL LOCKED status light glows. To unlock the controls
Select and hold CYCLE END SIGNAL for 3 seconds untilthe CONTROL LOCKED Status light turns off.
Estimated time remaining
The cycle time varies automatically based on your water pressure, water temperature, detergent and clothes load. The cycle time will be extended if oversudalng occurs orthe load is
unbalanced.
12
Cycles
Cycles can be selected by turning the Cycle control knob to the desired cycle. Each cycle is designed for different types of fabric
and soil levels.
Each cycle has a preset Soil Level (cycle time), Water Temperature and Spin Speed, and may have preset options. The preset settings provide the recommended fabric care for the selected cycle.
The preset settings can be changed anytime before HOLD TO START is pressed. Not all options and modifiers are available with all cycles. (To change settings after the cycle has started, press PAUSE/OFF, then select the desired settings. Press
HOLD TO START to continue the cycle.)
Sanitary
Use this cycle to clean heavily soiled, colorfast fabrics. This
cycle combines a super hot water temperature and fast-speed tumbling to help ensure the removal of heavy soils and stains.
It is recommended that you set your hot water heater to 120°F
(49°C) to ensure proper performance during this cycle. The Sanitary cycle also helps eliminate 99.999% of 3 common
infectious bacteria, even when no bleach is used. Extra high speed spin helps shorten drying time.
Whitest Whites This cycle is especially designed for cleaning loads of soiled
white fabrics with the addition of bleach. Hot washing temperatures assure optimal bleach activity. An additional rinse provides optimal rinse performance to avoid chlorine residues on your laundry. This cycle combines fast-speed tumbling, longer wash time, and extra high speed spin to shorten drying time.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast fabrics and
heavily soiled garments. This cycle combines faet-speed tumbling, longer wash time, and extra high speed spin to shorten drying times. If the water temperature is lowerthan needed for this cycle, the heater will warm the water to the optimum temperature.
NOTE: Use the Heavy Duty cycle for optimal removal of organic
soils such as blood.
Silk
Use this cycle to clean washable silk garments. (Check label
instructions to make sure that garment iswashable.) This cycle gently tumbles and drains without spinning to gently clean garments and minimize wrinkling. Because there is no spinning action, garments will contain a higher amount of water at the end of this cycle.
Wool
Use this cycle to clean machine washable woolen garments. (Check the care instructions to make sure that garment is washable.) This cycle features gentle tumbling and low-speed spin to provide optimum garment care.
Handwash
Use this cycle to clean hand washable and special-care garments, Similar to the way garments are hand washed in a sink, the wash action of this cycle combines periods of low- speed tumbling and soaking, Low-speed spin reduces wrinkling,
Soak
Use the Soak cycle to remove small spots of est-in stains on fabrics. This cycle provides a soak time with warm or cold water followed by drain. Extra water, a short tumbling phase for equal distribution of the laundry, and a soaking time without drum movement improve the removal of set-in stains. Drain without spin assures gentle treatment, even for delicate articles.
Rinse/Spin
Use this cycle to get a rinse and spin only,This cycle combines fast-speed tumbling and extra high speed spin, If desired, you can reduce the spin speed by selecting the speed you want from
the SPIN SPEED modifier, A RinselSpin cycle is useful for
Loads that need rinsing only.
Adding fabric softener to a load.
Drain/Spin
Use this cycle to drain your washer or to drain and spin your wash load. The spin speed is presetto extra high. If desired, you can reduce the spin speed by selecting the speed you want from
the SPIN SPEED modifiec
NOTE: Loads of synthetics, delicate fabrics, handweshables, and woolens should be drained with no spin or low spin speed to
avoid fabric stress.
Preset cycle settings
Each cycle has a preset Soil Level (cycle time), Water Temperature, and Spin Speed. The preset settings provide the recommended fabric care for the selected cycle. See chart.
Cyde Soil Level Water Temp Spin Speed
(cycletime)
Sanitary Normal Super Hot/Cold Extra High
(1:55)
Whitest Normal Hot/Cold Extra High Whites (1:00)
Heavy Normal Hot/Cold Extra High Duty (1:15)
Normal/ Normal Warm/Cold High
Casual (0:40)
Rapid Lees soil Warm/Cold Extra High
Wash (0:35)
Normal/Casual Use this cycle to wash normally soiled cottons and linens.This
cycle combines medium-speed tumbling and high-speed spin.
Rapid Wash Use this cycle to wash small loads of lightly soiled garments that
are needed in a hurry. This cycle combines fast-speed tumbling, a shortened wash time, and extra high speed spin to shorten
drying time.
Delicate Use this cycle to wash no-iron fabrics and garments labeled
"Permanent Press" or "Wrinkle Free" or that indicate using a "Gentle" cycle on the care label, This cycle combines low-speed
tumbling and low-speed spin to reduce wrinkling,
13
Cyde Soil Level Water Tamp Spin Speed
(cycletime)
Delicate Normal Warm/Cold Medium
(0:35)
Silk Normal Cold/Cold No Spin
(0:26)
Wool Normal Cold/Cold Medium
(0:30)
Handwaah Normal Cold/Cold Extra Low
(0:30)
Soak Normal Warm/Cold No Spin
(0:30)
Rinse/Spin Normal Cold/Cold Extra High
(0:21)
DraidiSpin Normal N/A Extra High
(0:11)
To change the preset cycle settings
Press the selector of each setting until the desired setting glows. Normal Washer Sounds
As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked and unlocked, and during the washing, rinsing, and spinning process. Between changes inwash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation.
Op_oTIs
You can customize your wash by adding "Options" to your cycle selections. You can add or change an option after starting a cycle anytime before the selected option begins. Not all options are available with all cycles.
KJ D rl []
a
O O O O
Pmwash Auto Extra Rinse
Soak Rfnse HoM
See the "Laundry Guide" for an overview of possible options for each Wash Cycle selection.
l You can select more than one option for a cycle. Some
options cannot be added to some cycles; for example,
Prewssh cannot be added to the Rapid Wash cycle.
a
a
If an option isavailable with a selected cycle, the lightfor that
option will glow when selected.
If an option is unavailable with a selected cycle, there will be a
short tone, and the light for that option will not glow when selected.
Prewash Use this option for heavily soiled loads that need pretreatmant.
This option adds a 15-minute prewssh and drain to the main wash cycle.
NOTES:
a Add detergent to the Prewssh and Main Wash
compartments of the Dispenser Drawen
a When using Prewssh, do not use liquid detergent in the Main
Wash compartment. Use powdered detergent for the main wash cycle.
NOTE: The Prewssh and Auto Soak options cannot be selected in the same cycle.
Auto Soak
Use the Auto Soak option for loads of heavily soiled cotton, linen, polyester or nylon with sst-in stains. During Auto Soak, water will be added to the drum and the laundry will be equally distributed by a short tumbling phase. Laundry will then be soaked by phases without drum movement. After soaking, the washer drains without spinning.
a Add detergent to both the Prewssh and Main Wash
compartments of the Dispenser Drawer.
a Use powdered detergent for the main wash cycle because
liquid detergent will seep into the washer during Auto Soak.
a For cycles with Hot Wash Temperatures, the Soak
temperature is set to WARM. Otherwise the Soak temperature is the same as the Wash Temperature.
a The Auto Soak and Prawssh options cannot be selected in
the same cycle.
Extra Rinse An extra rinse can be used to ensure the removal of detergent or
bleach residue from garments. This option provides an additional rinse with the same water temperature as the first rinse.
Rinse Hold
Use this option to avoid wrinkling of your laundry when a load cannot be removed from the washer immediately. The wash cycle is paused before the final drain and spin phase so that the laundry stays inthe rinse water until the cycle iscontinued. This provides optimal wrinkle care of your wet laundry.The door stays locked during the Rinse Hold cycle and the indicator light isflashing.
Press RINSE HOLD to finish the cycle and unload the washer.
Modifiers
Preset cycle settings of Soil Level (cycle time), Water Temperature, and Spin Speed can be changed. You can change a modifier after starting a cycle anytime before the selected modifier begins. Not all modifiers are available with all cycles and options.
Ii uper Hot / Cold
O Hot / Cold
O Warm / Warm
O Warm / Cold
Cold/ COld
Extra High !t 1
HighO
MediumO LoudO
Extra Low 0 ._'t 0
No Sp_n Off
O O O
WATER SPIN CYCLE
"lIMp SPEED SND
SE_
He_ for3
Io_/unl_k
a To change the water temperature, select the WATER TEM P
button until the desired setting glows.
m To change the spin speed, select the SPIN SPEED button
until the desired setting glows.
m To change the loudness of the Cycle End Signal, select
CYCLE END SIGNAL.
u u u
m To change cycle time, select SOIL LEVEL button. Wash/Rinse Temp
Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions.
14
Warm rinses leave the loads dryer than cold rinses. Warm rinses increase wrinkling. In cold climates, a warm rinse makes the load more comfortable to handle. Cold rinses save energy.
Temperature Guide
Wash Water Temperature Suggested Fabrics
SUPER HOT Sturdy colorfast fabrics
153°F (67° C) Heavy soils
HOT Whites and pastels 122°F (50°C) or above Heavy soils
WARM Bright colors
104°F (40°C) Moderate to light soils
COLD Colors that bleed or fade 77°F (25°C) Light soils
Automatic Temperature Conlrol The automatic temperature control electronically senses and
maintains a uniform water temperature. Automatic temperature control regulates incoming hot and cold watec Automatic temperature control is automatically turned On when a cycle is selected. See "Preset Cycle Settings" in "Cycles."
Automatic temperature control ensures consistent cleaning.
Automatic temperature control works for all wash and rinse
temperature settings.
In wash water temperatures colder than 70°/=(21°C), detergents do not dissolve well. Soils may be difficult to remove.
Laundry Guide
Referto this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these
washer cycles.
CYCLE SUGGESTED LOAD TYPE AVAILABLE OPTIONS
Rinse/Hold Prewash* Auto Soak* Extra Rinse
Sanitary Heavilysoiled underwear, towels, work clothes, f/ f/ f/ f/
diapers, etc.
Whitest Whites Heavily soiledwhite fabrics _ _ _
Heavy Duty Heavily soiled underwear, towels, shirts, etc. f/ f/ f/ f/
Normal/Casual Normally soiled blouses, shirts, overalls, etc., _ _ _
made of polyester, nylon, cotton, linen, or cotton blends
Rapid Wash Lightly soiled overalls and sports wear made of f/ f/ f/
cotton, polyester, nylon and cotton blends
Delicate Use this cycle to wash no-iron fabrics and f/ f/ f/ f/
garments labeled "Permanent Press" or
"Wrinkle Free" or that indicate using a "Gentle"
cycle onthe care label.
Silk Fabrics made of silk identified as machine _
washable
Wool Woolens with a falt-free finish, identified as f/ f/
machine washable
Handwesh Fabrics made of silk, special-care items _
marked "Handweshable"
Soak Fabrics made of cotton, linen, polyester or
nylon
Rinse/Soak Fabrics made of cotton, linen, polyester or _
nylon
Drain/Spin Fabrics made of cotton, linen, polyester or
nylon
*Prewesh and Auto Soak cannot be selected at the same time.
15
LAUNDRY TIPS
Preparing clothes for washing Follow these recommendations to help you prolong the life of
your garments. = Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim and ornaments.
= Empty pockets and turn them inside-out.
= Turn down cuffs; brush away lint and dirt. = Turn synthetic knits inalde-out to avoid pilling. = Tie strings and sashes so they will not tangle.
a Mend tears, loose hems, and seams. = Treat spots and stains.
= Stained or wet garments should be washed promptly for beet
results.
Sorting a Separate heavily soiled items from lightlysoiled ones, even if
they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, turn lint-givers inside-out.
= Separate dark colors from light colors, colorfast items from
noncolorfest items.
= Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Unloading = Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left inthe washer basket for a long time.
Loading
Loading suggestions (maximum size loads).
Heavy Work Clothes
4 jeans 2 sweatpants 4 workpants 2 sweatshirts
4 workshirts
Towels
10 bath towels 14 washcloths 10 hand towels
Mixed Load
3 sheets (1 king, 2 twin) 9 T-shirts 4 pillowcases 9 shorts
3 shirts 10 handkerchiefs 3 blouses
WASHER CARE
Cleaning YourWasher
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to keep it looking new. Use mild soap and water. Do not use abrasive products.
Cleaning the interior
Use a soft damp cloth or sponge to occasionally wipe the inner door to remove any detergent residue. Use mild soap and water.
Do not use abrasive products.
Cleaning the door seal
Use a soft damp cloth or sponge when necessary. Check the fold of the seal periodically for any foreign objects.
Cleaning the dispenser drawer The dispenser drawer is removable for easy cleaning.
1. Unlock the dispenser drawer by pressing the Release Lever in
the Prswesh compartment. See "Using the Dispenser."
Remove the drawer.
2. Remove the inserts (the siphon from the softener and bleach
compartments and the separator).
3. Wash the parts under running weter.
4. Replace the inserts and returnthe dispenser to the drawer.
WaterInletHoses
Replace inlet hoses after five years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, record the date of replacement.
Vacation, Storage, and Moving Care
Install and store your washer where it will not freeze. Because some water may stay inthe hoses, freezing can damage your washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vaca_on care: Operate your washer onlywhen youare at home. If you will be on
vacation or not using your washer for an extended period of time, you should:
a Unplug the power cord. a Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you are away.
a Slightly open door to provide ventilation.
To winterize washer:,
1. Put 1 qt (1 L)of R.V-type antifreeze in the drum.
2. Run washer on a DRAIN/SPIN cycle.
3. Unplug washer or disconnect power.
4. Shut off both water faucets.
5. Disconnect water inlet hoses from faucets and drain.
16
To use washer again:
1. Flush water pipes.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
4. Plug inwasher or reconnect power.
5. Run the washer through the NORMAL/CASUAL cycle with ½
the normal recommended amount of HE detergent to clean out antifreeze.
To transport the washe_.
1. If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V-type antifreeze in the drum. Run washer on a
DRAIN/SPIN cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach to rear panel clips.
4. Shut off both water faucets.
5. Disconnect the water inlet hoses from faucets, then drain the hoses and clip them to the rear panel of the washer.
6. IMPORTANT: Call Service. Do not reuse transport bolts. Unit must be transported inthe upright position.
Reinstalling the washer
1. Follow the "Installation Instructions" to locate, level and
connect the washer.
2. Run the washer through the NORMAL!CASUAL cycle with ½ the normal recommended amount of HE detergent to clean the washer and remove the antifreeze, if used.
TROUBLESHOOTING
FirsttW the solutions suggested here to possibly avoid the cost of a service call...
Washer displaying code message and tone sounds
Washer won't start
"FH" ONater Inlet Problem--no water or insufficient water supply) Select PAUSE/OFF twice to cancel the cycle. Unplug washer or disconnect power.
Check the following: Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen?
Plug inwasher or reconnect powen Re-select cycle and press HOLD TO START. Ifthe problem remains, call for service.
"FO2" (Drain Problem) Select PAUSE/OFF twice to cancel the cycle. Unplug washer or disconnect power.
Check the following:
Isthe drain hose kinked? Isthe drain hose frozen?
Isthe drain hose clogged? Isthe drain hose more than 96" (2.4 m) above the floor?
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing and at the end of the cycle to inform you that Suds Routine was activated. To avoid excessive sudsing, use only HE detergents.
"F" Variables [F4 to F16] (Electrical Problem) Select PAUSE/OFF twice to cancel the cycle. Select DRAIN/
SPIN ifthere is excessive water in the washer.
Re-select cycle and press HOLD TO START. If the problem
remains, call for service.
Check the following:
Isthe power cord plugged into a grounded 3 prong outlet? Isthe washer door firmly closed? Has a cycle been selected, but HOLD TO START has not
been selected and held for one second? Was the door open after completion of last cycle?
Washer won't fill, wash or rinse
Check the following:
Isthe power cord plugged into a grounded 3 prong outlet? Isthere power at the plug? Check electrical source or call
electrician. Are the hot and cold water faucets turned on?
Isthe water inlet hose kinked?
Are the water inletvalve screens clogged?
Washerstops
Check the following:
Isthe power cord plugged into a grounded 3 prong outlet? Isthere power at the plug?
Check electrical source or call electrician.
Has a fuse blown or has the circuit breaker tripped? If problem continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
17
Washerwon'tdrainorspin
Is the drain hose clogged, or the end of the drain hose
more than g6" (2.4 m) above the floor?.
Is your voltage low?
Check electrical source or cell electrician. Do not use an extension cord.
Is the "SUD" routine active?
Cycle will complete once extra suds are removed.
Is the load balanced? A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Washer makes noise or vibrates
Is the washer level?
The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the
washer cabinet. As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of draining. It is normal.
Are you washing items with metal snaps, buckles or zippers? You may hear metal Items touching the washer drum. This is
normal.
Is washer installed on a sturdy and solid floor?
Refer to the "Installation Instructions" for flooring requirements. Noise and vibration may be reduced by placing a piece of 3A"(19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights.
Washer leaks
Check household plumbing for leaks.
Dispensers clogged or leaking
Are the laundry products in the correct dispenser
compartment?. Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash
compartment. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach
with liquid detergent.
Is the detergent separator in the correct position? Separator should be in the front posItion when using liquid
detergent and in the back position when using powdered detergent.
Load too wet
Did you use the right cycle for the load being washed? Select a cycle wIth a higher spin speed.
Did you wash a single item or bulky items or have you overloaded the washer?
A single Item, bulky items, or ovedoading may cause imbalance. Add Items or try to evenly distribute your wet laundry in the drum, and start a DRAIN/SPIN cycle. Ifthe laundry is etill wet, take half of the load out ofthe washer and try again.
Residue or lint on load
Did you add detergent to the dispenser?. For bast results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you sort properly?.
Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer?. Do not overload the washen The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint can be trapped inthe load if overloaded.
Check the following: Was paper or tissue left in pockets?
Did you use enough detergent?. Follow manufs_cturar'sdirections. Use enough detergent to
hold the lint in the water.
Is your water colder than 7O°F (21°C)? Wash water colder than 7O°F (21 °C) may not completely dissolve the detergent.
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed cycle. For beet results, use liquid detergent for slow-speed cycles such as Delicate, Silk, Wool, and Handwash.
Stains on load
Did you add detergent to the dispenser?.
For bast results, add detergent to the detergent compartment. Do not add detergent to the washer drum.
Did you use enough detergent?.
Use enough detergent to remove soiland hold Itin suspension.
For bast performance, use a High Efficiency detergent.
Follow manufs_cturar'srecommendations for the type of load you are washing.
Is there above average iron (rust) in water?. You may need to install an iron flitch
Did you propedy sort the load? Sort dark clothes from whItes and lights.
Did you unload the washer promptly?. To avoid dye transfer, unload the washer as soon as It stops.
18
Did you use a fabric softener dispensing ball? Dispensing balmswill not operate correctly with this washen
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Did you use Rapid Wash on a large load? For bast results, use Rapid Wash for small, lightly soiled
Ioadel
Load is wrinkled
Did you unload the washer promptly?.
Unload the washer as soon as it stops.
Did you use the dght cycle for the load being washed? Use the Delicate cycle or another cycle with a low spin speed
to reduce wrinkling.
Did you overload the washer?,
The wash load must be balanced and not ovedoaded. Loads should tumble freely during washing.
Gray whites, dingy colors
Did you propedy sort the load? Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low? Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?.
Use more detergent for washing heavy soils in cold or hard
water.
Cycle too long
Did you choose the Sanitary cycle?
The heater will be activated to provide maximum cleaning performance. Additional time will be added to the regular cycle to heat the water. This additional time will depend on the load size and the hot water inlet temperature.
Is "SUD" shown in the display? Excessive sudsing has been detected and a suds routine has
been started to destroy excessive suds. This routine will add time to the original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will start to redistribute the load. This routine will add time to your original cycle.
Door locked at end of wash cycle
Did all of the water drain out of the washer during the
spin? Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock st the end of the drain.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check "Troubleshooting." it may save you the cost of a service call If
you still need help, follow the instructions below. When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work right, because they are made with the same precision used to build every new KITCHENAID e appliance. To locate factory specified replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest KitchanAid
designated service center.
In the U.S.A.
Call the KitchanAid Customer Interaction Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Installation information
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAJddesignated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States
To locate the KitchanAid designated service company in your area, you can also look inyour telephone directory Yellow Pages.
For further assistance Ifyou need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAJdBrand Home Appliances
Customer Interaction Center 553 Banson Road
Benton Harbor, MI 49022-2892
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchanAid Canada Customer Interaction Center toll free:
1-800-461-5681 Mondayto Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST). Our consultants provide assistance with:
Features and specifications on our full line of appliances
Referrals to local dealers
For service in Canada
Call 1-800-807-8777. KitchanAid designated service technicians are trained to fulfillthe product warranty and provide after-
warranty service, anywhere in Canada.
For further assistance Ifyou need further assistance, you can write to KitchanAid
Canada with any questions or concerns at:
Customer Interaction Center
KitchenAJdCanada 1901 Minnesota Court
Miasiasauga, Ontario LSN 3A7
Please include a daytime phone number in your correspondence.
19
KITCHENAID WASHER WARRANTY
TWO-YEAR FULL WARRANTY
For two years from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchenAJd will pay for replacement parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY ON MOTOR AND CENTER POST ASSEMBLY BEARINGS
Forthe third through fifth year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchanAid will pay for replacement parts for the motor and center post assembly bearings if defective in materials or workmanship.
THIRD THROUGH TENTH YEAR LIMITED WARRANTY ON TOP AND CABINET ASSEMBLY,
GEARCASE ASSEMBLY, AND OUTER TUB
Forthe third through tenth year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchenAJdwill pay for replacement parts for the following components if defective in materials or workmanship: the top and cabinet assembly dueto rust; any part of the gearcaas assembly; the outer tub should it crack or
fail to contain water.
LIFETIME LIMITED WARRANTY ON STAINLESS STEEL WASH DRUM
Forthe lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the product, KitchanAid will pay for replacement parts for the stainless steel wash drum should it chip or rust due to defects in materials or workmanship.
KitchenAid will not pay for:
I. Servica calls to correct the installation of your washer, to instruct you how to uas your washer, or to rsplaca houas fusas or correct
house wiring or plumbing.
2. Repairs when your washer is used in other than normal, single-family household use.
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with local electrical and plumbing codes, or use of products not approved by KitchenAid or KitchanAid Canada.
4. Any labor costs during the limited warranty periods.
5. Replacement parts or repair labor costs for units operated outside the United States and Canada.
6. Pickup and delivery. This product is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. In Canada, travel or transportation expenses for customers who reside in remote areas.
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you. This warranty gives youspecific legal rights and you may also have other rights which vary from state to state or province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if another warranty applies.
If you need service, first see "Troubleshooting." Additional help can be found by checking "Assistance or Service," or by calling our Customer Interaction Center at 1-800-422-1230, from anywhere in the U.S.A. or write: KitchenAJd Brand Home Appliances, Customer
Interaction Center, 553 Benecn Road, Benton Harbor, MI 49022-2692. In Canada, call KitchanAid Canada at 1-800-807-6777.
1/00
Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.
Write down the following information about yourwasher to better help you obtain assistance or service ifyou ever need it. You will need to know your complete model number and serial number.
You can find this information on the model and serial number labai/plate, located on your appliance as shown in "Parts and
Features."
Dealer name
Address
Phone number
Model number
Serial number
Purchase date
2O
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