Kenmore 417.4110 User Manual

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Models/ Modelos / Modèles: 417.4110*

Kenmore Elite

Front Load Washer

Lavadora a Cargo Frontal

Laveuse à Chargement Frontal

Use & Care Guide

Guía de Uso y Cuidado

Guide d’utilisation et d’entretien

English / Español / Français

P/N 137413000 A (1012)

Sears Brands Management Corporation

Hoﬀ man Estates, IL 60179 U.S.A.

www.kenmore.com

www.sears.com

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3

www.sears.ca

* = Color number, número de color, le numéro de couleur

For best results, a lower-sudsing, HE High Eﬃ ciency

Detergent made for front loading washers must be

used.

Para obtener mejores resultados, una baja espuma,

H.E. Alta eﬁ ciencia de detergentes para lavadoras de

carga hizo frente debe ser utilizado.

Pour de meilleurs résultats, et un bas niveau de mousse,

un détergent haute-eﬃcacité HE conçu pour les

laveuses à chargement frontal doit être utilisé.

Table of Contents

The model and serial numbers of your washer are found on

the washer serial plate located on the inside of the door.

Record and retain these numbers.

Model Number ____________________

Serial Number ____________________

Purchase Date ____________________

This

Use and Care Guide

provides general operating

instructions for your washer. It also contains information

about features for several other models. Your washer may

not have every feature included.

The instructions in this manual and all other literature

included with this washer are not meant to cover every

possible condition and situation that may occur. Good safe

practice and caution MUST be applied when installing,

operating and maintaining any appliance. Use the washer

only as instructed in this

Use & Care Guide

Save these instructions

for future reference.

Record Model/Serial Numbers Important Safety Instructions

DANGER

DANGER indicates an imminently hazardous situation

which, if not avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation

which, if not avoided, could result in death or serious

injury.

CAUTION

CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate

injury.

IMPORTANT

IMPORTANT indicates installation, operation or

maintenance information which is important but not

hazard-related.

Deﬁ nitions

This is the safety alert symbol. It is used to alert you

to potential personal injury hazards. Obey all safety

messages that follow this symbol to avoid possible injury or

death.

Recognize safety symbols, words and

labels

Safety items throughout this manual are labeled with

a WARNING or CAUTION based on the risk type as

described below:

Important Safety Instructions ............................................2-3

Warranty / Protection Agreement .......................................4

Features ....................................................................................5

Operating Instructions ...................................................... 6-16

Stain Removal Guide ......................................................17-18

Care and Cleaning ......................................................... 19-22

Solutions to Common Problems ................................... 23-27

Notes ......................................................................................28

Español .................................................................................. 29

Français ................................................................................. 57

Important Safety Instructions

PREVENT FIRE

Do not wash items that have been previously cleaned in, •

soaked in, or spotted with gasoline, cleaning solvents,

kerosene, cooking oils, waxes, etc. Do not store these items

on or near the washer. These substances give oﬀ vapors or

chemical reactions that could ignite or explode.

Do not put oily or greasy rags or clothing on top of the •

washer. These substances give oﬀ vapors that could

ignite the materials.

Do not add gasoline, cleaning solvents, or other ﬂ am-•

mable or explosive substances to the wash water. These

substances give oﬀ vapors that could ignite or explode.

Under certain conditions, hydrogen gas may be pro-•

duced in a hot water system that has not been used for

2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the

hot water system has not been used for such a period,

before using the washer, turn on all hot water faucets

and let the water ﬂ ow from each for several minutes.

This will release any accumulated hydrogen gas. Hy-

drogen gas is ﬂ ammable; do not smoke or use an open

ﬂ ame during this time.

Do not store or use gasoline or other ﬂ ammable vapors •

or liquids in the vicinity of this or any other appliance.

Failure to comply with these warnings could result in ﬁ re, •

explosion, serious bodily injury and/or damage to the

rubber or plastic parts of the washer.

PROTECT CHILDREN

Do not allow children to play on or in the washer. Close •

supervision of children is necessary when the washer is

used near children. As children grow, teach them the

proper, safe use of all appliances.

Destroy the carton, plastic bag and other packing ma-•

terials after the washer is unpacked. Children might use

them for play. Cartons covered with rugs, bedspreads or

plastic sheets can become airtight chambers.

Keep laundry products out of children’s reach. To prevent •

personal injury, observe all warnings on product labels.

Before the washer is removed from service or discarded, •

remove the washer door to prevent accidental entrapment.

Failure to comply with these warnings could result in seri-•

ous personal injuries.

PREVENT INJURY

To prevent shock hazard and assure stability during •

operation, the washer must be installed and electrically

grounded by a qualiﬁ ed service person in accordance

with local codes. Installation instructions are packed in

the washer for installer’s reference. Refer to

INSTALLA-

TION INSTRUCTIONS

for detailed grounding proce-

dures. If the washer is moved to a new location, have it

checked and reinstalled by a qualiﬁ ed service person.

To prevent personal injury or damage to the washer, the •

electrical power cord of the washer must be plugged

into a properly grounded and polarized 3-prong outlet.

The third grounding prong must never be removed.

Never ground the

washer to a gas

pipe. Do not use an

extension cord or

an adaptor plug.

Grounding type

ll receptacl

ll receptacle

wer cord with

3-prong

ounded plug

Do not,

under

y cir

cumstances,

cut,

remo

ve,

or b

ypass th

ypass the

ounding pr

ong.

PREVENT INJURY AND DAMAGE TO THE WASHER

To prevent serious personal injury and damage to the

washer:

All repairs and servicing must be performed by an au-•

thorized servicer unless speciﬁ cally recommended in this

Use & Care Guide. Use only authorized factory parts.

Do not tamper with controls.•

Do not install or store the washer where it will be ex-•

posed to the weather.

Do not install on carpet. Install washer on a solid ﬂ oor. It •

may be necessary to reinforce the ﬂ oor to prevent vibra-

tion or movement.

To reduce the risk of electric shock, disconnect this appli-•

ance from the power supply before attempting any user

maintenance. Turning the controls to the OFF position

does not disconnect this appliance from the power sup-

ply.

To prevent injury, do not reach into the washer while •

parts are moving. Before loading, unloading or adding

items, push in the cycle selector knob and allow the drum

to coast to a complete stop before reaching inside.

This washer is equipped with an electrical overload pro-•

tector. The motor will stop if it becomes overheated.

Failure to comply with these warnings could result in seri-•

ous personal injuries.

Follow package directions when using laundry products. •

Incorrect usage can produce poisonous gas - resulting in

serious injury or death.

Do not combine laundry products for use in 1 load unless •

speciﬁ ed on the label.

Do not mix chlorine bleach with ammonia or acids such •

as vinegar.

WARNING

To reduce the risk of ﬁ re, electrical shock, or injury to

persons when using this washer, comply with the basic

warnings listed below. Failure to comply with these

warnings could result in serious personal injuries.

You can be killed or seriously injured if you don’t follow

these Important Safety Instructions:

Kenmore Appliance Warranty

One Year Limited Warranty

When installed, operated and maintained according to

all instructions supplied with the product, if this appliance

fails due to a defect in material or workmanship within one

year from the date of purchase, call 1-800-4-MY-HOME

to arrange for free repair.

If this appliance is used for other than private family pur-

poses, this warranty applies for only 90 days from the date

of purchase.

This warranty covers only defects in material and work-

manship. Sears will NOT pay for:

Expendable items that can wear out from normal use, 1.

including but not limited to ﬁ lters, belts, light bulbs and

bags.

A service technician to instruct the user in correct 2.

product installation, operation or maintenance.

A service technician to clean or maintain this product.3.

Damage to or failure of this product if it is not installed, 4.

operated or maintained according to all instructions

supplied with the product.

Damage to or failure of this product resulting from 5.

accident, abuse, misuse or use for other than its

intended purpose.

Damage to or failure of this product caused by the use 6.

of detergents, cleaners, chemicals or utensils other than

those recommended in all instructions supplied with the

product.

Damage to or failure of parts or systems resulting from 7.

unauthorized modiﬁ cations made to this product.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited

warranty shall be product repair as provided herein. Im-

plied warranties, including warranties of merchantability

or ﬁ tness for a particular purpose, are limited to one year

or the shortest period allowed by law. Sears shall not be

liable for incidental or consequential damages. Some states

and provinces do not allow the exclusion or limitation of

incidental or consequential damages, or limitations on the

duration of implied warranties of merchantability or ﬁ tness,

so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in

the United States and Canada.

This warranty gives you speciﬁ c legal rights, and you may

also have other rights which vary from state to state.

Sears Brands Management Corporation, Hoﬀ man Estates,

IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3

Master Protection Agreements

Congratulations on making a smart purchase. Your new

Kenmore

product is designed and manufactured for years

of dependable operation. But like all products, it may re-

quire preventive maintenance or repair from time to time.

That’s when having a Master Protection Agreement can

save you money and aggravation.

The Master Protection Agreement also helps extend the life

of your new product. Here’s what the Agreement* includes:

Parts and labor needed to help keep products •

operating properly under normal use, not just defects.

Our coverage goes well beyond the product warranty.

No deductibles, no functional failure excluded from

coverage – real protection.

Expert service by a force of more than 10,000 •

authorized Sears service technicians, which means

someone you can trust will be working on your product.

Unlimited service calls and nationwide service, as often •

as you want us, whenever you want us.

“No-lemon” guarantee – replacement of your covered •

product if four or more product failures occur within

twelve months.

Product replacement if your covered product can not be •

ﬁ xed.

Annual Preventive Maintenance Check at your request – •

no extra charge.

Fast help by phone – we call it Rapid Resolution – •

phone support from a Sears representative on all

products. Think of us as a “talking owner’s manual”.

Power surge protection against electrical damage due •

to power ﬂ uctuations.

$250 Food Loss Protection annually for any food •

spoilage that is the result of mechanical failure of any

covered refrigerator or freezer.

Rental reimbursement if repair of your covered product •

takes longer than promised.

10% discount oﬀ the regular price of any non-covered •

repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is

all that it takes for you to schedule service. You can call

anytime day or night, or schedule a service appointment

online.

The Master Protection Agreement is a risk free purchase.

If you cancel for any reason during the product warranty

period, we will provide a full refund. Or, a prorated refund

anytime after the product warranty period expires. Pur-

chase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and ad-

ditional information in the U.S.A. call 1-800-827-6655.

* Coverage in Canada varies on some items. For full de-

tails call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, ga-

rage door openers, water heaters, and other major home

items, in the U.S.A. or Canada call 1-800-4-MY-HOME

Features

As an ENERGY STAR

Partner, Sears

Brands Management Corporation has

determined that this product meets the

ENERGY STAR

guidelines for energy

eﬃ ciency.

Control Lock

Drum Light

Door Latch with

Safety Lock

Cycle Selector

Laundry Product Dis-

penser Drawer

Door Striker

Reversible

Door

Cascading

Wash Vanes

Stainless Steel

Wash Drum

Adjustable

Leveling Legs

LED Display

Inner glass with small article

redistribution ramp

1 2

3 4

Cycle selector

POWER button

Cycle options / Cycle status display

Cycle settings

START/PAUSE button

Operating Instructions

Press the POWER button turn on the unit. Turn the cycle

selector in either direction to the cycle desired. The indica-

tor for that cycle will be illuminated.

To change the cycle once the cycle has begun, press POW-

ER to cancel the current cycle, press POWER to turn on

unit again, select a new cycle, and press START again. Just

turning the cycle selector knob will not change the cycle.

Cycle Selection

Follow the fabric care label instructions

on items to be washed.

For best results

Normal/Casual

Use this load for cotton, linen, towels, shirts, sheets, den-

ims and mixed loads.

Bulky/Bedding

This cycle is designed for bulky items such as comforters,

blankets, mattress pads, sleeping bags and similar items.

Heavy Duty

Use this cycle for heavily soiled, durable garments - such

as towels, sports gear, or fabric tote bags. For best soil

and stain removal, use the hottest water safe for the

fabrics being washed.

Whitest Whites

Use this cycle for white fabrics and lightly colored cloth-

ing. Refer to fabric care label for use of liquid chlorine

bleach. Hot water is recommended to ensure optimal

bleach activation. For peak rinsing performance and to

avoid chlorine residues on your laundry add Extra Rinse

to this cycle.

Towels

Select this cycle for a full load of towels and/or bath

mats. Select a higher spin speed to reduce drying time.

Steam Refresh

Refresh a small load of dry clothes with the perfect

amount of steam. Steam alone will infuse into the dry

load as it tumbles to refresh fabrics, remove odors, and

release wrinkles, reducing ironing. Remove load, hang or

iron as necessary.

This manual covers many models and not all cycles, options, or features listed are available on every model. Console shown

above for reference only. Your model may diﬀ er.

IMPORTANT

If washer is paused during the •

Steam Refresh

cycle, the

door will remain locked due to higher temperature in

drum. DO NOT force open - it will unlock upon cooling.

During •

the

Steam Refresh cycle you may notice

steam exiting from the rear vent of the washer - this is

normal and not cause for alarm.

NOTE

Steam may not necessarily be visible inside drum •

during the Steam Refresh cycle.

Steam may not be present during entire cycle.•

IMPORTANT

If you cancel a running cycle, you must manually drain

any water in the drum with a Rinse & Spin or Drain &

Spin cycle before starting a new one.

Delicates

Use this cycle for lightly soiled knits and delicates which

require gentle washing.

Handwash

Use this cycle to provide intermittent, gentle tumbling for

items labeled “Hand Wash”.

Rinse & Spin

Select Rinse & Spin for loads that need a cold water

rinse or to add fabric softener that may have been omit-

ted in a regular cycle. Add the fabric softener to the

dispenser chamber. Select the spin speed appropriate

for the load.

As a precaution, the washer door is locked once the

water temperature reaches 130° F (55° C). If the cycle is

cancelled during the wash phase and the water temper-

ature is greater than 150° F (66° C) an automatic cool

down rinse will occur before the door can be opened.

Cold Clean

Designed for a small load of mixed items, wash and

rinse temperatures are equivalent to temperature of cold

tap supply. Use this selection for fabrics and colors that

are prone to dye transfer. Best used with cold water

detergent.

Silk

Select this cycle for washable silk items. It will provide

gentle reversing tumble wash action in cold water and

multiple rinses. Chlorine bleach will not be dispensed

in this cycle. The water will drain out at the end of the

cycle, but the drum will not spin. The garments will be

very wet.

Cycle Selection, continued

Express Wash

Quickly wash a small, lightly soiled load in 18 minutes.

Express Sanitize

Use the Express Sanitize cycle to clean and sanitize

heavily soiled, colorfast fabrics including towels, bed-

ding, cloth diapers, and children’s clothing.

It is recommended that you set your water heater to 120°

F (49° C) or higher to ensure proper performance during

this cycle. If the setting is lower or the load is extra large,

the cycle time may be extended.

The Express Sanitize cycle will kill 99.9% of bacteria

with no carryover of bacteria between loads. No bleach

or harsh chemicals are needed, but higher temperatures

are required. Please check fabric care labels to prevent

damage.

NSF Protocol P172

Sanitization Performance of Residential

and Commercial, Family-Sized Clothes

Washers

The wash water is heated by an internal boost heater to

a maximum of 152° F (67° C) as the load tumbles.

is displayed during the wash phase alternately with the

estimated cycle time. Cold water is added to cool down

the load prior to drain and spin.

Operating Instructions

NOTE

Washing silk garments labeled “

Dry Clean Only

” or

using chlorine bleach can result in permanent damage.

NOTE

You may deselect Extra Rinse if you wish to perform a

Spin Only cycle or select No Spin if you want to perform

a Drain Only cycle.

NOTE

If the voltage at your outlet is under 110 v, the internal

heater may not adequately heat the wash water. If

the cycle is interrupted while the water is heating, the

ﬁ nal temperature of the wash water may be lower and

sanitation may be reduced.

NOTE

This cycle has been certiﬁ ed by NSF International,

an independent third party testing and certiﬁ cation

organization dedicated to public health, safety and

environmental protection.

Clean Washer

To clean and freshen the washer, perform the Clean

Washer cycle. If you wish to begin the cycle, empty the

drum, add bleach and press START. This maintenance

cycle removes residue that may cause odor. See

Inside

Routine Cleaning (Preventive)

for detailed information

about the Clean Washer cycle.

Cycle Settings

Appropriate wash temperature, spin speeds, soil level and

options will automatically be displayed for each cycle. The

settings can be changed before the cycle is started.

WASH/RINSE WATER TEMPERATURE

To change the preset temperature, press the Wash/Rinse

button to scroll to the desired setting. Select a wash water

temperature according to ﬁ ber content, colorfastness and

soil level. A cold water rinse saves energy and reduces

wrinkling.

To protect your fabrics, not all temperatures are available

with every cycle. The indicator will not light if the setting is

not available with that cycle.

Auto Temp wash water temperatures are automatically

regulated to maximize detergent eﬀ ectiveness and im-

prove washing performance. The water heater setting and

its distance from the washer, water usage in other parts of

the home, and seasonally low ground water temperature in

some geographic areas can aﬀ ect water temperature.

Extra Hot/Cold

Use this setting for heavily soiled colorfast fabrics such

as towels, bedding, and children’s clothing. Extra Hot/

Cold provides wash water heated with an internal boost

heater.

Hot/Cold

Use this setting for heavily soiled white or colorfast cot-

tons and blends.

Warm/Warm

Use this setting when a warm water rinse is desired.

Warm/Cold

Use this setting for normally soiled white or colorfast cot-

tons or blends.

Cold/Cold

Wash and rinse temperatures are equivalent to tem-

perature of cold tap supply. Use this selection for lightly

soiled non-colorfast items, knits, delicates, and hand

washables and other fabrics and colors that are prone to

dye transfer. For use with cold water

detergents.

SPIN SPEED

SOIL LEVEL

CHIME

To protect your fabrics, not all spin speeds are available

with every cycle. The indicator will not light if the setting is

not available with that cycle.

Extra High, High, Medium and Low spin speeds are

available for appropriate cycles. The spin speed and/or

duration of ﬁ nal spin vary from model to model and cycle

to cycle.

Increasing the spin speed will extract more water, decrease

drying time and conserve energy. Decreasing the spin

speed will reduce wrinkling.

Select Low spin speed to gently spin items that should be

line dried.

Use No Spin to omit the ﬁ nal spin at the end of the cycle.

The load will be very wet. Remove items from the wash

drum to drip dry or select a Rinse & Spin cycle to remove

excess water at a more convenient time.

Adjust the wash time in 3-minute increments based on the

soil level of each load. Five soil levels are available.

A chime will sound at the end of the cycle when this option

is selected. The signal has an adjustable volume level or

can be turned oﬀ .

Operating Instructions

Follow the fabric care label instructions

on items to be washed.

For best results

NOTE

To change the temperature once the cycle has begun,

press the PAUSE button, make the new selection and

press START again.

Cycle Options

To add options, press the corresponding options buttons to

illuminate the selections desired. To delete options, press

the options buttons again and the indicator lights will turn

oﬀ . Some options require a “Press & Hold” eﬀ ort to acti-

vate or deactivate the secondary function.

Not all options are available on every model. To protect

your fabrics, not all options are available with every cycle.

If an option is not appropriate for the cycle, the indicator

will not light. Occasionally, a setting and option in the same

cycle will conﬂ ict with each other, such as Add Steam and

Energy Saver. When this happens, the option selected ﬁ rst

will cause the conﬂ icting option to not be selectable.

Stain Treat

The Stain Treat option adds a special 10 minute soak/

pretreat agitation before the main wash. It ﬁ lls initially

with detergent and cold water to prevent protein stains

from setting, then the internal heater is activated to heat

the wash water to remove non-protein based stains. Can

be used with Prewash for the toughest stains.

Add Steam

Select this option to add approximately 20 minutes of

tumbling in steam during the wash cycle. It is recom-

mended for heavily soiled loads to help enhance the

release of tough stains from fabrics after initial agitation.

Energy Saver

The Energy Saver option reduces the warm water tem-

perature a few degrees to save energy.

Operating Instructions

Pre Wash

Select this option to add a short initial wash period to a

cycle. Heavily soiled and stained loads will prewash for

approximately 5 minutes. The water will drain and the

load will automatically advance to the regular wash cycle

See step 5 in “

Operating Your Washer

” section in this

guide for details on adding detergent to the dispenser.

Extra Rinse

Use this option when additional rinsing is desired to

remove excess dirt and detergent. It is recommended for

heavily soiled loads or if household members have sensi-

tive skin.

Extra Spin

Use this option to add minutes to the ﬁ nal spin at the

selected Spin Speed. This will improve water extraction,

decrease drying time and save energy.

Time Manager

Customize cycle duration to ﬁ t your schedule by shorten-

ing the length of each cycle. Repeatedly press the Time

Manager button to select a level of duration manage-

ment - aggressively manage (quickest), moderately man-

age (quicker) or no management (normal).

Delay Start

Press Delay Start to select a wash time convenient to

your schedule or during oﬀ peak energy hours. The delay

time selected will be displayed and begin counting down

when you select START.

Drum Light (Press & Hold)

The drum light will come on whenever the door is

opened to illuminate the drum during loading and

unloading. Closing the door turns oﬀ the light. The drum

light will automatically turn oﬀ if the door is left open

more than 3 minutes.

You can activate the drum light during a cycle by press-

ing and holding the Stain Treat button for 3 seconds. The

light will stay on during the cycle for 3 minutes. To turn it

oﬀ , press and hold the button again.

Control Lock (Press & Hold)

To lock the controls between or during cycles, press and

hold the Add Steam button for 5 seconds.

will be

displayed if you attempt to wake up a “between cycle”

locked unit and

will alternate with cycle time re-

maining in a “during cycle” locked unit. Repeat to unlock

the controls when you are ready to operate the washer.

Use this feature to reduce the likelihood of accidental

operation by children.

IMPORTANT

If steam is selected, rinse temperatures will be elevated.•

If washer is paused during a steam wash cycle, the door •

will remain locked due to higher temperature in drum.

DO NOT force open - it will unlock upon cooling.

During a steam cycle you may notice steam exiting •

from the rear vent of the washer - this is normal and

not cause for alarm.

NOTE

Steam may not necessarily be visible inside drum •

during a steam wash cycle.

Steam may not be present during entire steam wash cycle.•

NOTE

To change the options after the cycle starts, press PAUSE,

adjust the setting and press START to resume the cycle.

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