
XK
DATE
501-5709/05
SERVICE
Door Trim Panel Loose or Adrift –
TECHNICAL BULLETIN
MODEL
2000 MY-ON
XK Range
Upper Rear Retainer Clip Bracket –
VIN
Repair
Issue:
Some vehicles may exhibit a door trim panel that is loose due to a broken upper rear
retainer clip bracket. The bracket can be renewed, to avoid replacing the complete trim
panel.
Action:
In case of a verified customer complaint of the above condition, do not replace the door
trim panel. Install a new retainer clip bracket on the door trim panel as outlined below.
1. Remove the door trim panel (see Global Technical Reference GTR Workshop
Manual, section: 501-05).
2. Using a suitable pen, draw a line around the damaged retainer clip bracket
(Illustration 1).
A00016-ON
MARK LOCATION OF RETAINER
E63414
ILLUSTRATION 1
NOTE: THE INFORMATION IN TECHNICAL BULLETINS IS INTENDED FOR USE BY TRAINED, PROFESSIONAL TECHNICIANS WITH THE KNOWLEDGE, TOOLS, AND EQUIPMENT TO DO THE JOB PROPERLY AND SAFELY. IT INFORMS
THESE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR PROVIDES INFORMATION THAT
COULD ASSIST IN PROPER VEHICLE SERVICE. THE PROCEDURES SHOULD NOT BE PERFORMED BY “DO-ITYOURSELFERS.” DO NOT ASSUME THAT A CONDITION DESCRIBED AFFECTS YOUR CAR. CONTACT A JAGUAR
DEALER TO DETERMINE WHETHER THE BULLETIN APPLIES TO YOUR VEHICLE.
Date of issue 09/05 Bulletin Number 501-57 Page 1 of 3

Caution: Ensure the door trim panel is not damaged by removing
the retainer clip bracket.
3. Carefully pry the damaged retainer clip bracket from the door trim panel, using a
suitable flat bladed tool (Illustration 2).
PRY RETAINER FROM DOOR TRIM PANEL
E63415
ILLUSTRATION 2
4. Apply 3M Hotmelt 3748 Adhesive (or a suitable Polyolefin adhesive) to the marked
area on the door trim panel.
5. Install the new retainer clip bracket to the door trim panel (Illustration 3).
SECURE RETAINER USING HOTMELT ADHESIVE
E63416
ILLUSTRATION 3
6. Install the door trim panel (see Global Technical Reference GTR Workshop
Manual, section: 501-05).
Page 2 of 3 Bulletin Number 501-57 Date of issue 09/05

Global Technical Reference (GTR) Workshop Manual Information:
Dealer access: https://hub.franchise.jaguar.com
Internet access: http://www.jaguartechinfo.com
Parts Information:
DESCRIPTION PART NUMBER QTY
Retainer clip bracket - Left-hand C2N 3837 1
Retainer clip bracket - Right-hand C2N 3836 1
Warranty Information:
Warranty claims should be submitted quoting the information found in the table below.
This will result in payment of the stated time and, where applicable parts/miscellaneous
expense codes as listed.
noitpircseD ORS emiT
tekcarbpilcreniaterlenapmirtroodwenallatsnI 29.49.67 .srh2.0
Note: 3M Hotmelt 3748 Adhesive is classed as a workshop
consumable and should be locally sourced.
traPlasuaC
rebmuN
AB4021BJG
GEL
Date of issue 09/05 Bulletin Number 501-57 Page 3 of 3