Intermec CN3 Series, CN3e User Manual

User’s Manual

CN3 Series Mobile
Computer

User’s Manual

CN3 Series Mobile
Computer

Intermec Technologies Corporation

Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.

© 2008 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under
license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young ([e-mail]).

miniSD is a trademark of hte SD Card Association. The SD logo is a trademark.

ii CN3 Series Mobile Computer User’s Manual

Document Change Record

This page records changes to this document. The document was
originally released as Revision 001.

Version
Number

002 01/2007 Added information about the InstallSelect

003 04/2007 • Added information about GPS.

004 07/2007 • Added information on GPSID and the

Date Description of Change

application, the clean boot method, the
color camera, and the CDMA radios.

• Added information about using the
FTP server.

• Created an appendix for specifications
and accessories.

iGPS Settings application.

• Added information on the Power
Profiler application.

• Added undocumented keys to the
keypad tables.

005 10/2007 Added information on the larger key CN3e

Mobile Computer.

006 1/2008 • Added information on CN3e

alphanumeric keypad.

• Updated information on CDMA
carriers and activation.

• Updated Power Profiler information.

• Revised the section on keypads to
reduce repetition.

CN3 Series Mobile Computer User’s Manual iii

iv CN3 Series Mobile Computer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Using the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1

Introducing the CN3 Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Finding the Software Build Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Contents

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Removing and Installing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Entering Characters on the QWERTY Keypad. . . . . . . . . . . . . . . . . . . . . . 12

Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . 12

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring the Backlight Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Managing Power on the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the CN3 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adjusting the Volume of the Rear Speaker . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Understanding the Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CN3 Series Mobile Computer User’s Manual v

Contents

Scanning Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Scanning with the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . 23

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting Up GPS on Your CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the GPSID Installed on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Learning About Additional GPS Options for the CN3 . . . . . . . . . . . . . . . 30

Windows Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

2

Understanding Windows Mobile 5.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Finding Information in Windows Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Learning the Basic Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accessing Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Navigation Bar and Command Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using Pop-Up Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Entering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Typing With the Onscreen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using Block Recognizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using Transcriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Selecting Typed Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Writing on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Finding and Organizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Customizing the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Adjusting Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Adding or Removing Programs. . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Using Internet Explorer Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

vi CN3 Series Mobile Computer User’s Manual

Configuring the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

3

Configuring the Computer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the Computer With Intermec Settings . . . . . . . . . . . . . . . . . . 48

Remotely Configuring the Computer Using SmartSystems Foundation . . . 49

Synchronizing the Computer System Time with a Time Server . . . . . . . . . 49

Configuring Personal Area Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring the Computer to Communicate With a Wireless Scanner. . . . 52

Configuring Bluetooth Communications for Wireless Printing . . . . . . . . . 54

Creating an Application That Lets You Print Wirelessly. . . . . . . . 54

Selecting the Current Wireless Printer on the Computer . . . . . . . 55

Connecting to a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . .57

Configuring Local Area Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . 59

Configuring the Network Parameters for a TCP/IP Network . . . 59

Configuring the Network Parameters for a UDP Plus Network . . 60

Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . 61

Viewing Detailed 802.11 Radio Connection Information . . . . . . . . . . . . . 61

Contents

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Turning On the Phone Using the Wireless Manager. . . . . . . . . . . . . . . . . . 67

Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Connecting to an ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Connecting to a Private Network With a RAS Account . . . . . . . . . . . . . . . . . . . . . . 72

Connecting to a Private Network with a VPN Server . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring Security on the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . .79

Configuring Funk Security Using Intermec Settings . . . . . . . . . . 80

Configuring Funk Security Using the Profile Wizard. . . . . . . . . . 84

Creating A Debug Log for Funk Security. . . . . . . . . . . . . . . . . . . 96

Configuring Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

CN3 Series Mobile Computer User’s Manual vii

Developing and Installing Applications. . . . . . . . . . . . . . . . . . 103

4

Developing Applications for the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Installing Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Installing Applications Using SmartSystems Console. . . . . . . . . . . . . . . . 106

Installing Applications Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . 106

Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . 108

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . 108

Installing Applications Using Wavelink Avalanche. . . . . . . . . . . . . . . . . . 109

Freeing Up Virtual Memory for Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Launching An Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Upgrading the CN3 Using a miniSD Card . . . . . . . . . . . . . . . . . . . . . . . 114

Upgrading the CN3 Using the SmartSystems Console . . . . . . . . . . . . . . 115

Troubleshooting and Maintaining the CN3. . . . . . . . . . . . . . 117

5

Calling Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Troubleshooting Your CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Resetting the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Warm Booting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Cold Booting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Clean Booting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Cleaning the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

A

Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

viii CN3 Series Mobile Computer User’s Manual

Before You Begin

This section provides you with safety information, technical
support information, and sources for additional product
information.

Safety Information

Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.

This section explains how to identify and understand warnings,
cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.

Before You Begin

A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition or
set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.

CN3 Series Mobile Computer User’s Manual ix

Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.

Visit the Intermec technical knowledge base (Knowledge
Central) at

www.intermec.com and click Support > Knowledge

Central to review technical information or to request technical

support for your Intermec product.

Telephone Support

These services are available from Intermec.

In the USA and
Canada call 1-800­755-5505 and

Services Description

choose this option

Order Intermec
products

Order Intermec
media

Order spare
parts

Te c h n ic a l
Support

Service • Get a return authorization

Service contracts • Ask about an existing

• Place an order.

• Ask about an existing
order.

Order printer labels and
ribbons.

Order spare parts. 1 or 2 and then

Talk to technical support
about your Intermec
product.

number for authorized
service center repair.

• Request an on-site repair
technician.

contract.

•Renew a contract.

• Inquire about repair
billing or other service
invoicing questions.

1 and then choose 2

1 and then choose 1

choose 4

2 and then choose 2

2 and then choose 1

1 or 2 and then
choose 3

x CN3 Series Mobile Computer User’s Manual

Before You Begin

Outside the U.S.A. and Canada, contact your local Intermec
representative. For technical support in South Korea, see the next
section. To search for your local representative, from the
Intermec web site, click Contact.

Service Location Support

For technical support in South Korea, use the after service
locations listed below:

AWOO Systems

102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: [phone]
Email: [e-mail]

Sammi Information Systems Co Ltd

7-9FL, Seo Jo Building
103-15, Galwor-Dong
Seoul, Yong San-ku Korea, South 140-807
Contact: Kyung-Hee Koo
Telephone: [phone]
Email: [e-mail]

Who Should Read This Manual

This manual is written for the person who is responsible for
installing, configuring, and maintaining the CN3 and CN3e
Mobile Computer.

This manual provides you with information about the features of
the CN3 and CN3e, and how to install, configure, operate,
maintain, and troubleshoot it.

Before you work with the CN3 or CN3e, you should be familiar
with your network and general networking terms, such as IP
address.

CN3 Series Mobile Computer User’s Manual xi

Before You Begin

Related Documents

This table contains a list of related Intermec documents and their
part numbers.

Document Title Part Number

Intermec Computer Command Reference Manual 073529-xxx
TE 2000 Terminal Emulation Programmer’s Guide 235-099-001

The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.

To download documents

1 Visit the Intermec web site at www.intermec.com.

2 Click Support > Manuals.

3 In the Select a Product field, choose the product whose

documentation you want to download.

Patent Information

To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.

Product is covered by one or more of the following patents:

4882476; 4894523; 4953113; 4961043; 4970379;
4988852; 5019699; 5021642; 5038024; 5081343;
5095197; 5144119; 5144121; 5182441; 5187355;
5187356; 5195183; 5216233; 5216550; 5195183;
5195183; 5218191; 5227614; 5233172; 5241488;
5243602; 5258606; 5278487; 5288985; 5308966;
5322991; 5331136; 5331580; 5342210; 5349678;
5359185; 5371858; 5373478; 5389770; 5397885;
5410141; 5414251; 5416463; 5442167; 5464972;
5468947; 5468950; 5477044; 5486689; 5488575;
5500516; 5502297; 5504367; 5508599; 5514858;
5530619; 5534684; 5536924; 5539191; 5541419;
5548108; 5550362; 5550364; 5565669; 5567925;
5568645; 5572007; 5576529; 5592512; 5594230;
5598007; 5608578; 5616909; 5619027; 5627360;
5640001; 5657317; 5659431; 5671436; 5672860;

xii CN3 Series Mobile Computer User’s Manual

Before You Begin

5684290; 5719678; 5729003; 5742041; 5761219;
5764798; 5777308; 5777309; 5777310; 5786583;
5793604; 5798509; 5798513; 5804805; 5805807;
5811776; 5811777; 5818027; 5821523; 5828052;
5831819; 5834753; 5834749; 5837987; 5841121;
5842070; 5844222; 5854478; 5862267; 5869840;
5873070; 5877486; 5878395; 5883492; 5883493;
5886338; 5889386; 5892971; 5895906; 5898162;
5902987; 5902988; 5912452; 5923022; 5936224;
5949056; 5969321; 5969326; 5969328; 5979768;
5986435; 5987192; 5987499; 5992750; 6003775;
6012640; 6016960; 6018597; 6024289; 6034379;
6036093; 6039252; 6064763; 6075340; 6095422;
6097839; 6102289; 6102295; 6109528; 6119941;
6128414; 6138915; 6149061; 6149063; 6152370;
6155490; 6158661; 6164542; 6164545; 6173893;
6195053; 6234393; 6234395; 6244512; 6249008;
6328214; 6330975; 6345765; 6356949; 6367699;
6375075; 6375076; 6375344; 6431451; 6435411;
6484944; 6488209; 6497368; 6532152; 6538413;
6539422; 6621942; 6641046; 6681994; 6687403;
6688523; 6732930

Docking Station/Device

5052943; 5195183; 5317691; 5331580; 5544010;
5644471

There may be other U.S. and foreign patents pending.

CN3 Series Mobile Computer User’s Manual xiii

Before You Begin

xiv CN3 Series Mobile Computer User’s Manual

1

This chapter introduces the CN3 and CN3e Mobile Computers
with Windows® Mobile® 5.0. It also contains hardware and
software configuration information to assist you in getting the
most out of your computer.

Using the Computer

CN3 Series Mobile Computer User’s Manual 1

Chapter 1 — Using the Computer

Introducing the CN3 Mobile Computer

The Intermec CN3 and CN3e Mobile Computers are
ergonomically designed mobile computers built on the Microsoft
Windows Mobile 5.0 operating system. They are lightweight,
easy-to-use, and run most software developed for the Windows
Mobile platform, including standalone, client-server, and
browser-based applications.

The CN3 and CN3e support similar feature sets. The CN3e
offers extended environmental specifications and larger keys for
data intensive applications. The CN3 Series of mobile computers
includes both the CN3 and CN3e computers. Throughout this
manual, both versions of the computer are referred to as CN3 or
CN3 Series.

CN3 and the CN3e Mobile Computer

The CN3 Mobile Computer with an IEEE 802.11b/g radio
installed is Wi-Fi® certified for interoperability with other

802.11b/g wireless LAN devices.

The CN3 and CN3e are available with the following features:

• 802.11b/g radio standard

• Bluetooth® radio standard

2 CN3 Series Mobile Computer User’s Manual

What’s New?

Chapter 1 — Using the Computer

• 128 MB RAM

•QWERTY or numeric keypads

•Imaging Options:

• EA11 Standard Area Imager

• Color Camera

• Wireless Wide Area Network Options:

• GSM/GPRS/EDGE

• CDMA/1xRTT/EV-DO

Use this manual to understand how to use the features and
options available on the CN3 and CN3e.

This version of the manual contains these changes:

• Addition of the CN3e alphanumeric keypad.

• Updated information on CDMA carriers and phone
activation.

Finding the Software Build Versions

You can easily check to see what version of the operating system
and the SmartSystems Platform Bundle (SSPB) are loaded on
your CN3.

To find your operating system version

1 Ta p Start > Internet Explorer.

CN3 Series Mobile Computer User’s Manual 3

Chapter 1 — Using the Computer

2 Tap the Intermec logo. The Intermec page appears and

displays the software build information.

Using the Battery

The CN3 uses an AB8, AB9, AB15, or AB16 Lithium-ion (Li­ion) battery as its main power source. The CN3e uses an AB9 or
AB16 extended battery for the main power source. Standard
batteries have 8.1 Watt hours capacity and extended batteries
have 14.8 Watt hours capacity. You must fully charge the battery
before you can use the CN3.

When you change the battery, an internal super capacitor
maintains your status, memory, and real-time clock for
approximately 5 minutes.

The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100°C (212°F) or incinerate it.

If you fail to replace the low battery immediately, you may lose
important data or applications.

Note: If the CN3 is not on external power and you remove the

battery pack, it goes into Suspend mode.

Dispose of used batteries promptly. Keep away from children.
Contact your Intermec representative for replacement batteries.

Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage. When you change
the battery, an internal super capacitor maintains your status,
memory, and real-time clock for approximately 5 minutes.

Charging the Battery

The battery pack should be fully charged before you use the CN3
for the first time. If temperatures are within the battery charging
range of 0° to 40°C (32° to 104°F), the standard battery pack
takes up to four hours to charge; the extended battery pack takes
up to five hours.

4 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

The battery is fully charged when its battery status LED shows a
steady green.

To charge the battery

• Insert the battery into a quad battery charger, a single dock, or
attach external power to the CN3 with the battery installed.
For information on these accessories, see “Accessories” on

page 131

.

Use the next table to understand how long it will take to charge
your batteries in some of the CN3 charging accessories.

Charging Times for CN3 Batteries

Charging Accessory Model Charging time

CN3 Quad Battery Charger AC14 5 hours or less

CN3 Single Dock AD10 5 hours or less

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack,
put the CN3 in a suspend mode before removing the battery
pack.

To remove and install the battery

1 Press and hold the Power button for about 2 seconds until the

CN3 turns off.

2 Press the battery release tab to the left until the battery

releases, and then lift it away from the CN3.

Battery release tab

CN3 Series Mobile Computer User’s Manual 5

Removing the Battery in a CN3

Chapter 1 — Using the Computer

Removing the Battery in a CN3e

3 Align the battery contacts and insert the battery.

Battery release tab

4 Press down on the battery until it clicks into place.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a
shelf for long periods of time outside the CN3, the batteries
slowly discharge, eventually to zero if left uncharged. The battery
chemistry resists normal degradation if you store the battery in a
charger as opposed to leaving the battery in a discharged state.
See the following table for tips you can do to maximize the life of
your battery.

6 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Battery status LED

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CN3 and the
Low Battery status icon
appears or the Battery light
comes on.

Stop using the CN3 for five
minutes or longer.

Store the CN3 for more
than a day.

Press the power button to turn off the
CN3. Remove the battery and insert
another fully charged battery within five
minutes or you may lose data. Or, you
can connect the CN3 to an external
power source.

Make sure the low battery icon is not on
the screen and that the Battery light is not
turned on. Press the power button to turn
off the CN3.

If you are storing the CN3 for a few days,
like over the weekend, install the charged
battery or attach the CN3 to a power
source.

If you are storing the CN3 for longer,
remove and charge the battery, then store
both the battery and the CN3 in a cool
location.

If the battery in storage is not used in
several months, you should recharge the
battery to keep it at its performance peak.

Store the battery outside
the CN3.

Store the batteries in a charger.

Checking the Battery Status

The Battery Status LED above your CN3 display, as shown in the
following illustration, indicates the status of your battery. See the
following table to understand the meanings of the lights emitted
from the LED.

CN3 Series Mobile Computer User’s Manual 7

Chapter 1 — Using the Computer

Understanding the Battery Status LED

Battery Status Description

Steady green The battery is more than 95% charged and

Blinking red The battery is low. CN3 goes into Suspend

CN3 is on a charger.

mode. Charge or replace the battery.

Steady red and the
CN3 is attached to
external power.

Steady red and the
CN3 is not attached to
external power.

Steady amber The battery is missing or is unable to charge

Off The CN3 is not on external power and the

The battery is charging.

The software is not working properly.

because the temperature is outside of the
charging range.

battery is operating normally.

You can also check the battery status by using the Power
application.

To check the battery status

•Tap Start > Settings > the Systems tab > Power > the Battery
tab.

8 CN3 Series Mobile Computer User’s Manual

Using the Keypad

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The CN3 can have a QWERTY keypad or numeric keypad. The
CN3e supports larger numeric keypads with either a 10-key
(7-8-9 on top) or phone style (1-2-3 on top) layout.

Chapter 1 — Using the Computer

CN3 Qwerty Keypad CN3 Numeric Keypad

CN3e Numeric 10-Key Keypad CN3e Numeric Phone Style Keypad

CN3 Series Mobile Computer User’s Manual 9

Chapter 1 — Using the Computer

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CN3e Alphanumeric Keypad

The full alphabetic QWERTY keypad and the alphanumeric
keypad are for applications that require primary input of
alphabetic data. This keypad also provides special characters,
numbers, symbols, and functions by pressing color-coded key
sequences.

The large numeric keypads are for applications that require
mainly numeric data. These keypads also lets you enter special
characters, including the alphabet, by pressing color-coded key
sequences. The CN3e provides larger input keys better suited for
blind entry or glove usage.

Using the Color-Coded Keys

Each keypad available for the CN3 provides color-coded keys to
let you access additional characters, symbols, and functions
printed on the keypad overlay. Once you understand how to use
the color-coded keys and key sequences, you can access all of the
additional features printed on the keypad overlay. There are two
color-coded modifier keys on the numeric keypad: the orange B
key and the green C key. The QWERTY and alphanumberic
keypads have only the orange B color-coded modifier key.

10 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Using the Color-Coded Keys

You Wa nt to : Press: Example

Use an orange
character or function
printed above a key.

Use a green character
or function printed
above a key.

Lock the orange or
green key to stay on.

Unlock a green or
orange key.

B key (LED illuminates) and

then the key with the character or
function printed above it (LED
turns off).

C key (LED illuminates) and

then the key with the character or
function printed above it (LED
turns off).

B or C twice. On the CN3e numeric keypad,

B or C once. Press the B or C once to unlock

Capitalizing Characters

To capitalize a single character on QWERTY keypads, press the
shift key, and then the character. To type all alphanumeric
characters as uppercase letters, you can enable the Caps Lock
feature on the CN3 keypad.

On the CN3 Qwerty keypad, press

B and then Q to type the @

character.

On the CN3 numeric keypad, press

C and then 2 to type a lowercase

a.

press

C twice and the green LED

illuminates and stays on.

the key and turn off the LED.

To enable Caps Lock

• On the QWERTY keypad, press B, then the Shift key. Press

the same key sequence to disable the Caps Lock.

• On the CN3 numeric keypad, press C 1.

• On the CN3e keypads, press C C 1.

The Caps Lock LED lights up green to show that the CN3 is in
the Caps Lock mode.

To exit Caps Lock

• On the CN3 keypads, press the color modifier key again.

• On the CN3e keypads, press 1.

CN3 Series Mobile Computer User’s Manual 11

Chapter 1 — Using the Computer

Entering Characters on the QWERTY Keypad

There are a few hidden characters on the QWERTY keypad that
require using the color-coded keys and the Shift key to access.
Use the following table to understand how to access these hidden
characters on the keypad.

QWERTY Keypad Hidden Characters

To En ter Press

“ Shift B Z
> Shift B .
< Shift B X

Entering Characters on the Numeric Keypads

Above most of the number keys, there is a grouping of three or
four characters of the alphabet. For example, above the 2 key
there are the letters “ABC.” To access each letter above the key,
you press the key one to four times depending on the placement
of the letter.

For example, to type the letter “c” you need to

•Press C 2 2 2.

To type a letter on the same key as the last letter entered, wait two
seconds, then enter the correct series of keystrokes to create the
next letter.

Using the Power Button

When you press the Power ( ) button, you put the CN3 into a
lower power mode. In this lower power mode, the CN3
continues to supply power to all memory, but turns off power to
most hardware such as the display. This power-saving feature is
designed to prolong battery life.

Note: If you do not have a SIM card installed, it may take up to
30 seconds for the CN3 to suspend.

12 CN3 Series Mobile Computer User’s Manual

Configuring the Backlight Settings

By default, the CN3 goes into Screen Off mode when there is no
activity on the computer. Screen Off mode turns off the backlight
and display. Press a key or tap the screen to resume activity.

It is possible to override the backlight settings by changing the
power management settings. For more information on
configuring power management, see the next section, “Managing
Power on the CN3.”

To configure the backlight

1 Ta p Start > Settings > the System tab > the Backlight icon >

the Battery Power tab.

2 With Turn off backlight if device is not used for checked,

select the timeout value (10 seconds, 30 seconds, or 1 to 5
minutes).

Chapter 1 — Using the Computer

You can also use Intermec Settings to configure the backlight
settings.

CN3 Series Mobile Computer User’s Manual 13

Chapter 1 — Using the Computer

Managing Power on the CN3

By default, the CN3 goes into a lower power mode or turns off
after two minutes of inactivity. You can press the Power button to
resume activity at any time. If you would like to manage power
based on the usage of your CN3, Intermec provides an
application called Power Profiler with three power management
profiles:

• Windows Mobile Classic

• Windows Mobile Standard

•Windows Mobile Phone

Understanding the Power Profiler Settings

Screen Off

Power Profiler Setting

Windows Mobile Classic X

Windows Mobile Standard
(default)

Windows Mobile Phone X

Enabled

X X

Device Off
Enabled

Use the Windows Mobile Classic profile for systems that batch
data and upload it several times a day. This profile does not
support constant data connections over WAN, LAN, or
Bluetooth. It can only maintain data connections when the CN3
is on and all peripherals are enabled. If the screen is off, you do
not have any WAN, LAN, or Bluetooth connections, but the
CN3 will still receive incoming phone calls. To wake up the CN3
and restore network connections, you need to press Power or a
Scan button.

Use the Windows Mobile Standard profile for applications such
as inventory management or terminal emulation applications
that power off infrequently. The Windows Mobile Standard
profile adds the ability for the system to maintain data
connections in a low power state. If the CN3 does not have any
activity, the screen will turn off. If there continues to be no
activity, the CN3 will eventually turn off the WAN, LAN, or
Bluetooth radio connections and enter the Windows Mobile
Classic power management profile.

14 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

Use the Windows Mobile Phone profile when you have a system
that requires network wakeup or you need the CN3 to always be
connected to the network. Although the connections are
maintained at a low power mode, this setting typically consumes
the most power. If the screen turns off, the radios continue to
maintain the network connections.

To select a power management profile

1 Ta p Start > Settings > the System tab > Power Profiler.

2 From the drop-down list, select Windows Mobile Class,

Windows Mobile Standard, or Windows Mobile Phone.

3 Ta p ok in the upper right corner to save your changes and

close Power Profiler.

Power Profiler also provides advanced settings that allow you to
fine-tune the power usage of the CN3. You can choose to have
the Power button turn off the screen or turn off the device. You
can also configure all of the settings in Power Profiler with
Intermec Settings.

CN3 Series Mobile Computer User’s Manual 15

Chapter 1 — Using the Computer

Understanding the Audio Features

There are several audio features available on the CN3. There are
two speakers, a microphone, an external volume control, and
multiple software tools for configuring the volume of sounds.

Using the CN3 as a Cell Phone

If your version of the CN3 has a phone, you can use the
microphone and a front speaker for talking on the phone.

Front speaker

To adjust the volume of the front speaker

1 Tap the Volume ( ) icon at the top of the screen.

2 In the Volume adjust box, tap On.

16 CN3 Series Mobile Computer User’s Manual

(located on end)

Microphone

3 Use your stylus to move the volume slider for the phone to

Phone volume
slider

the desired volume level.

Adjusting the Volume of the Rear Speaker

You can adjust the computer volume for your needs and your
environment. The volume includes sounds you hear when you
tap the screen or scan bar codes with a scanner. You can set the
volume to off, very low, low, medium, high, and very high
(default). Use the following table to understand the different
ways to adjust the volume.

Chapter 1 — Using the Computer

Volume up

Volume down

Location of the Rear Speaker and Volume Control

Rear speaker

CN3 Series Mobile Computer User’s Manual 17

Chapter 1 — Using the Computer

.

Changing the Volume of the Rear Speaker

Way to Adjust Volume Procedure

Tap the Volume ( ) icon
in the navigation bar.

Use the stylus to move the volume slider
up or down for the computer. You can
also turn the volume on or off and
choose to use Vibrate mode.

Use Intermec Settings. From the Start menu, choose Settings >

the System tab > Intermec Settings. Go
to Device Settings > Beeper > Vo lu me .
Select the setting you prefer and save
your changes before exiting. For help, see

“Configuring the Computer With
Intermec Settings” on page 48.

Press the side volume
control.

Press the top of the side volume control
to turn the volume up. Press the bottom
of the side volume control to turn the
volume down.

Note: For detailed information on the commands available in
Intermec Settings, see the Intermec Computer Command Reference
Manual (P/N 073529) available from the Intermec web site.

The CN3 has a built-in vibrate feature that enables you to receive
scanner feedback despite the noise level. When enabled, the CN3
vibrates when the scanner performs a good read or when the
phone receives a call.

To enable the vibrate feature

1 Tap the Volume ( ) icon at the top of the screen.

2 In the Volume adjust box, tap Vibrate.

18 CN3 Series Mobile Computer User’s Manual

Using the Screen

Navigation bar

Today screen

Command bar

The CN3 has a 3.5" diagonal, 240x320 pixel (QVGA)
transflective TFT-LCD 64K color display.

• The Navigation bar displays the Start flag, the Connectivity

• The Today screen displays shortcuts to some of the

• The Command bar displays the onscreen keyboard icon,

Chapter 1 — Using the Computer

Note: The Volume icon in the Navigation bar changes to look
like a vibrating CN3 ( ) when the computer is in Vibrate
mode.

icon, the Volume icon, and the time and next appointment.

applications installed on the CN3 and important information
for the day.

Windows Mobile 5.0 links, and icons to any applications that
are running, but are hidden from view.

The Windows Mobile Today Screen

CN3 Series Mobile Computer User’s Manual 19

Chapter 1 — Using the Computer

Using the Stylus

Your computer has a stylus for selecting items and entering
information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select

Drag Hold the stylus on the screen and drag across the

Tap and hold Tap and hold the stylus on an item to see a menu of

Understanding the Screen Icons

options, open or close applications, or launch menus
from the Command bar.

screen to select text and images.

actions available for that item. On the pop-up menu
that appears, tap the action you want to perform.

Use the screen icons on the Navigation bar and the Command
bar to see the battery status, network connections, and so on.
Some standard Microsoft icons are included in this table.

Computer Screen Icons

Icon Description

The battery is full.

The battery is low. You need to replace or charge the battery
very soon.

The battery is charging.

The volume is turned off. To turn the volume back on, tap
this icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11b/g radio is connected to the wireless network.

The computer is connected through the USB port to your
desktop PC.

20 CN3 Series Mobile Computer User’s Manual

The iConnect application icon. Tap it to set up Ethernet or
Wireless settings.

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the
stylus, you may need to calibrate the screen.

To calibrate the touch screen

1 Ta p Start > Settings > the Systems tab > Screen.

2 Ta p Align Screen and follow the instructions to align the

screen.

3 Click ok.

If the touch screen is so out of alignment that you cannot open
the Start menu, you may need to perform a clean boot. After the
computer clean boots, it prompts you to align the screen. For
more information about performing a clean boot, see

Booting the Computer” on page 125.

Understanding the Status LEDs

Chapter 1 — Using the Computer

“Clean

The status LEDs above the display show the following
information:

Good Read LED and Intermec Ready-to-Work indicator

Notification LED

Battery status LED

For more information on the Battery Status LED, see

“Understanding the Battery Status LED” on page 8.

Understanding the LEDs

LED Color Description

Notification Orange The CN3 is notifying you of a pending

alarm or message.

Good Read Green The CN3 has successfully decoded a bar

CN3 Series Mobile Computer User’s Manual 21

code.

Chapter 1 — Using the Computer

Understanding the LEDs (continued)

LED Color Description

Ready-to-Work
indicator

Blue The CN3 is suspending or resuming

with the display turned off.

Blinking
blue

Off The TE 2000 application is missing or

You have successfully loaded and
activated TE 2000.

The TE 2000 application is loaded, but
is inactive.

disabled.

Note: The blue light may stay on for up to 30 seconds, but will
usually turn off after less than 10 seconds. During this time, do
not toggle the CN3 on or off and do not remove the battery, or
you may corrupt the CN3.

The Read-to-Work indicator (blue light) is for the SmartSystems
Foundation application that is part of a wireless network using all
Intermec devices. For more information, see

“Remotely
Configuring the Computer Using SmartSystems Foundation”
on page 49 or contact your Intermec representative. Selected

application software programs may also use the blue light, either
steady or flashing, for other purposes.

Scanning Bar Codes

Use the area imager to scan and enter bar code data. If your CN3
has an area imager, you cannot have the color camera option too.
The CN3 supports reading 1D and 2D images, composite and
postal codes. These bar code symbologies are enabled by default
on the CN3: Code 39, Code 128, UPC-A, UPC-E, EAN-8,
EAN-13, and DataMatrix.

If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on the computer.
Use Intermec Settings to enable and disable symbologies. For
help, see

on page 48.

22 CN3 Series Mobile Computer User’s Manual

“Configuring the Computer With Intermec Settings”

Scanning with the Area Imager

The CN3 has an area imager that can scan 1D and 2D bar code
symbologies, composite, and postal codes. It also supports omni­directional (360°) scanning where you can position the CN3 in
any orientation to scan a bar code label. Using the 2D imager is
like taking a picture with a digital camera.

Chapter 1 — Using the Computer

Imager

Scan button

Locating the Imager and the Scan Button

To use the area imager

1 Press the power button to turn on the CN3, point the scanner

window a few inches from the bar code label, and hold steady.

2 Press the Scan button and center the red aiming beam over

the bar code label. The aiming beam is smaller when the
imager is closer to the bar code and larger when it is further
away.

When a bar code label is successfully read, a high beep is emitted
and the Good Read LED lights briefly. Release the Scan button.

Improving the Performance of the Area Imager

If you experience problems scanning a bar code with the 2D
imager, try following some of these tips to improve the
performance of your imager.

• Keep your hand as steady as possible while scanning a label.

• Position the imager as close to the bar code as possible while

• Enable only the bar codes that you need to use every day.

CN3 Series Mobile Computer User’s Manual 23

still being able to capture the entire bar code.

Chapter 1 — Using the Computer

• Choose a Predefined mode in Intermec Settings:

a Tap Start > Settings > the System tab > Intermec Settings.

b Ta p Data Collection > Internal Scanner > Imager

Settings > Predefined Modes and then select one of these
options:

Predefined Mode Select if You Are Scanning:

1D Only 1D labels.

1D and 2D Standard All types of bar code labels.

1D and 2D Bright
Environment

1D and 2D Reflective
Surface

Custom In conditions that require customized

Using the Color Camera

The color camera with flash is an optional feature that is factory­installed into the upper back of the CN3, as shown in the
following illustration.

Color camera Flash

In high ambient light, such as outdoors
in the sunshine.

Glossy labels.

settings. For more information about
these settings, commands, and
parameters, see the Intermec Computer
Command Reference Manual available
from the Intermec web site at

www.intermec.com.

Color Camera and Flash

24 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

If you have the color camera option, you cannot have the area
imager option because they occupy the same space. You can take
photos in either high-resolution or compressed format, with
resolutions up to 1200 x 1024 pixels. When you take a picture,
the images are saved as .jpg files and stored in the /My
Documents/My pictures folder.

You can use the Pictures & Videos application on the CN3 to
take, view, and edit pictures or record and launch video clips
stored on the CN3 or a storage card. You can also send pictures
and video clips to others or save an image as the background on
the Today screen.

After the color camera is enabled, you can configure camera
options by going to Menu > Options. While you are in the
Pictures & Videos application, you can select Start > Help for
complete information on using the camera.

To take a picture with the camera

1 Ta p Start > Programs > Pictures & Videos.

2 Tap the Camera option in the grid or tap Camera in the

taskbar.

3 Using the screen display as a viewfinder, move the camera

until you have the image you want to capture.

CN3 Series Mobile Computer User’s Manual 25

4 Press Enter or tap the screen to save the image. If you select to

save your pictures to main memory, they are saved to
permanent storage on the CN3.

Chapter 1 — Using the Computer

To save picture files

1 Tap the Camera tab.

2 Select where you want to save files to, type a filename prefix,

and select a compression level.

3 Ta p ok.

Using the Storage Card

The CN3 uses a miniSD card to increase file storage and install
software. The miniSD card slot is located under a door that is
beneath the battery pack. Remove the two screws holding the
door to reach the miniSD card.

You can corrupt your miniSD card if you do not follow these
installation and removal procedures exactly. Before installing a
miniSD card, inspect the gasket on the door for any damage or
wear, and contact your Intermec representative if you find any
damage or wear.

Note: The CN3 will reset if you open the miniSD/SIM door. The

screws to this door must be in place and torqued to 1.0 in-lbs
(0.11 Nm) to ensure normal operation.

To insert the miniSD card

1 Press the Power button to suspend the CN3, and then remove

the battery pack from the back of the CN3.

2 Remove the two screws on the miniSD/SIM card slot door.

3 Gently lift the door to the card slot, then with the metal

contacts facing down, insert the storage card into the miniSD
card slot.

26 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

miniSD card slot

4 Close the miniSD/SIM card slot door and insert the two

screws.

Do not over-torque the two screws that secure the card slot
door. You can damage the door.

5 Replace the battery pack and then press the Power button.

Once the door to the miniSD is opened and closed (for changing,
installing, or removing the SIM or miniSD card), the CN3
performs a cold boot.

Setting Up GPS on Your CN3

If your CN3 comes equipped with an integrated Global
Positioning System (GPS) receiver, it can deliver standards-based
National Marine Electronics Association (NMEA) data strings to
GPS applications. However, Intermec recommends that you use
the GPS Intermediate Driver (GPSID) instead of directly
accessing the GPS hardware. The GPSID is a Microsoft software
component that interacts between applications and the GPS
hardware.

Using the GPSID allows Intermec support for Extended
Ephemeris, which enhances GPS performance by:

• reducing the amount of time it takes your GPS receiver to
acquire a fix.

• eliminating the need to obtain precise satellite data

CN3 Series Mobile Computer User’s Manual 27

information from the GPS satellites.

Chapter 1 — Using the Computer

And, as a Microsoft software component, the GPSID also
provides these benefits:

• Allows multiple applications to simultaneously access the
GPS data stream.

• Provides access to GPS data without requiring applications to
recognize and parse NMEA syntax.

Using the GPSID Installed on the CN3

To use the GPSID installed on your CN3, you need to configure
the GPSID settings.

To configure your GPSID settings

1 Ta p Start > Settings > the System tab.

2 Ta p GPS. The GPS Settings screen appears.

3 On the Programs tab, select the COM port that you want

your programs to use to get GPS data from your CN3.

Note: COM1 and COM3 are reserved.

4 Tap the Hardware tab, and select these settings.

GPS hardware port: COM3

Baud rate: 57600

28 CN3 Series Mobile Computer User’s Manual

Chapter 1 — Using the Computer

5 Tap the Access tab and select the Manage GPS automatically

check box.

To enable extended ephemeris

CN3 Series Mobile Computer User’s Manual 29

6 Ta p ok.

1 Ta p Start > Settings > the System tab.

2 Ta p iGPS settings. The iGPS Settings screen appears.

3 Tap the Advanced tab.

Chapter 1 — Using the Computer

4 Select the Enable extended ephemeris check box.

5 Ta p ok.

Learning About Additional GPS Options for the CN3

Intermec provides enhanced feature support for the Extended
Ephemeris data capability. For the latest Extended Ephemeris
data files and other CN3 downloads, visit the CN3 downloads
page on the Intermec web site at www.intermec.com. For more
information about programming for Extended Ephemeris GPS,
visit the Intermec Developer Library at

www.intermec.com/idl.

30 CN3 Series Mobile Computer User’s Manual

2

This chapter introduces Microsoft Windows Mobile 5.0 for
Pocket PC. In this chapter you will find these sections:

• Understanding Windows Mobile 5.0

• Finding Information on Windows Mobile

• Learning the Basic Skills

• Using Microsoft ActiveSync

Windows Mobile

• Using Internet Explorer Mobile

CN3 Series Mobile Computer User’s Manual 31

Chapter 2 — Windows Mobile

Understanding Windows Mobile 5.0

This chapter introduces Microsoft Windows Mobile 5.0. While
using the CN3, keep these key points in mind:

•Tap Start on the navigation bar, located at the top of the
screen, to quickly move to programs, files, and settings. Use
the command bar at the bottom of the screen to perform tasks
in programs. The command bar includes menus, icons, and
the onscreen keyboard.

• Tap and hold an item to see a pop-up menu containing a list
of actions you can perform. Pop-up menus give you quick and
easy access to the most common actions.

•Tap Start > Help, and then select a topic on your computer to
find additional information on Windows Mobile
components.

Microsoft Windows Mobile 5.0 contains these standard Office
Mobile programs:

•Word Mobile

•Excel Mobile

•PowerPoint Mobile

Finding Information in Windows Mobile

This section describes how to find Windows Mobile information
on your computer.

Finding Information in Windows Mobile

For Information On: See This Source:

Programs on the CN3. This chapter and the computer help. To view help, tap Start >

Help, and then select a topic.

Additional programs that can be
installed on the CN3.

Connecting to and
synchronizing with a desktop.

Last-minute updates and
detailed technical information.

The Windows Mobile Companion CD.

ActiveSync help on your desktop. To view help, click Help >
Microsoft ActiveSync Help.

The Read Me files, located in the Microsoft ActiveSync folder
on the desktop and on the Windows Mobile Companion CD.

Up-to-date information on
Windows Mobile.

32 CN3 Series Mobile Computer User’s Manual

www.microsoft.com/windowsmobile/resources/
communities/default.mspx

Use these URLs for additional information about Microsoft
Windows Mobile (Pocket PC):

• msdn2.microsoft.com/en-us/support/default.aspx

• support.microsoft.com/

• http://msdn.microsoft.com/newsgroups/

And, most importantly, the Intermec front-line support
personnel can help assist you work with many of the Windows
Mobile and technologies that you find on the CN3. See

Services and Support” on page ix for more information.

Learning the Basic Skills

Learning to use your CN3 is easy. This section describes the basic
concepts of using and customizing your CN3.

Today Screen

When you turn on your CN3 for the first time each day (or after
four hours of inactivity), you see the To d a y screen. You can also
display it by tapping Start > To d a y. On the Today screen, you
can see important information for the day.

Chapter 2 — Windows Mobile

“Global

To customize what displays on the Today screen

•Tap Start > Settings > the Personal tab > To d a y > the Items
tab.

CN3 Series Mobile Computer User’s Manual 33

Chapter 2 — Windows Mobile

Status icons display information such as when the computer is
connected to the network or to the Internet. You can tap an icon
to open the associated setting or program.

Accessing Programs

You can switch from one program to another by selecting it from
the Start menu. You can customize which programs you see on
this menu. For information, see

To access programs

•Tap Start > Programs, and then tap the program name.

The following list contains some of the programs on your
computer. Look on the Windows Mobile Companion CD for
additional programs that you can install onto your computer.

•ActiveSync

•Excel Mobile

“Adjusting Settings” on page 41.

•PowerPoint Mobile

•Word Mobile

Navigation Bar and Command Bar

The navigation bar is located at the top of the screen. It displays
the active program and current time, and it allows you to switch
between programs and close screens.

Windows Mobile Navigation Bar

The command bar is located at the bottom of the screen. Use the
command bar to perform tasks in programs. The command bar
includes menu names, functions, and the Input Panel icon when
needed.

Windows Mobile Command Bar

34 CN3 Series Mobile Computer User’s Manual

Using Pop-Up Menus

Use pop-up menus to quickly perform an action on an item. For
example, you can use a pop-up menu to delete or make a copy of
an item. To access a pop-up menu, tap and hold the item on
which you want to perform the action. When the menu appears,
tap the action you want to perform, or tap anywhere outside the
menu to close the menu without performing the action.

Entering Information

You can enter information on your computer in several ways
depending on the program you are using.

Understanding the Ways to Enter Information

Enter Information By: Do This:

Synchronizing Use Microsoft ActiveSync to synchronize or

Chapter 2 — Windows Mobile

copy information between your desktop PC
and the computer. For more information on
ActiveSync, see Microsoft ActiveSync Help
on your desktop PC.

Ty pi ng Use Microsoft ActiveSync to synchronize or

copy information between your desktop PC
and the computer. For more information on
ActiveSync, see Microsoft ActiveSync Help
on your desktop PC

Writing Use the stylus to write directly on the screen.

Drawing Use the stylus to draw directly on the screen.

Recording Create a stand-alone recording or embed a

recording into a document or note.

Use the input panel to enter information in any program on your
computer. You can either type using the onscreen keyboard or
write using Block Recognizer, Letter Recognizer, or Transcriber.
In any case, the characters appear as typed text on the screen.

To show or hide the input panel

1 Tap the Inp u t Pa n e l icon ( ).

2 Tap the arrow next to the Input Panel icon to see your

choices.

CN3 Series Mobile Computer User’s Manual 35

Chapter 2 — Windows Mobile

When you use the input panel, your computer anticipates the
word you are typing or writing and displays it above the input
panel. When you tap the displayed word, it is inserted into your
text at the insertion point. The more you use the computer, the
more it learns to anticipate what you are going to do.

To change word suggestion options, such as the number of words
suggested at one time, tap Start > Settings > the Personal tab >
Input > the Wo rd C o mplet i o n tab.

Typing With the Onscreen Keyboard

Tap the input panel arrow, and then tap Keyboard. On the soft
keyboard that displays, tap the keys with your stylus.

• To type lowercase letters, tap the keys with the stylus.

• To type a single uppercase letter or symbol, tap the Shift key.
To tap multiple uppercase letter or symbols, tap the CAP key.

To use larger keys

1 Tap the input panel arrow and then tap Options.

2 On the Input Method tab, select Large keys.

36 CN3 Series Mobile Computer User’s Manual

Chapter 2 — Windows Mobile

Using Block Recognizer

Character recognition software gives you a fast and easy method
for entering information in any program on the computer.
Letters, numbers, and punctuation you write are translated into
typed text.

To use Block Recognizer

1 Tap the input panel arrow and then tap Block Recognizer.

2 Write a letter in the box. In converts to typed text that appears

on the screen.

For specific instructions on using Block Recognizer, tap the
question mark next to the writing area.

Using Transcriber

With Transcriber, you can write anywhere on the screen using the
stylus just as you would on paper. Unlike Letter Recognizer and
Clock Recognizer, you can write an entire sentence of
information.

To use Transcriber

CN3 Series Mobile Computer User’s Manual 37

1 Tap the input panel arrow and then tap Tr a ns c r ib e r.

2 Ta p ok.

Chapter 2 — Windows Mobile

3 Write anywhere on the screen. Pause and let Transcriber

change the written characters into typed characters.

For help using Transcriber, tap the question mark in the lower
right-hand corner of the screen.

Selecting Typed Text

If you want to edit or format typed text, you must select it first.

To selec t typed text

1 Drag the stylus across the text you want to select.

2 Double-tap text or drag the stylus across text you want to

select.

3 Do one of the following:

a Tap and hold the stylus on the text to bring up the pop-up

menu and select a command.

Writing on the Screen

In any program that accepts writing, such as the Notes program,
you can use your stylus to write directly on the screen. Write the
way you do on paper. You can edit and format what you have
written and convert the information to text in the future.

To convert the writing to text

1 Write your information on the screen with the stylus.

b Select a command by tapping Menu from the command

bar.

38 CN3 Series Mobile Computer User’s Manual

Chapter 2 — Windows Mobile

2 Ta p Menu > Tools > Recognize. Your writing is converted to

text.

Notifications

When you have an appointment or a task to do, your computer
can notify you in a variety of ways. For example, if you have set
up an appointment in Calendar, you can be notified in any of the
following ways:

CN3 Series Mobile Computer User’s Manual 39

Chapter 2 — Windows Mobile

• A message box appears on the screen.

• A sound, which you can specify, plays.

• A light flashes on your computer.

• The computer vibrates.

To choose how you are notified

1 Ta p Start > Settings > Sounds & Notifications > the

Notifications tab.

2 Choose your settings and then click ok.

Finding and Organizing Information

You can use File Explorer to find files on your computer and
organize these files into folders.

To open File Explorer

•Tap Start > Programs > File Explorer.

40 CN3 Series Mobile Computer User’s Manual

Chapter 2 — Windows Mobile

Once you open File Explorer, it becomes available from Start
menu.

Customizing the Computer

You can customize your computer by adjusting settings and by
adding or removing programs.

Adjusting Settings

You can adjust the computer settings to suit the way you work.

To view the Settings options

•Tap Start > Settings > either the Personal tab or the System
tab.

You might want to adjust settings on the following screens.

CN3 Series Mobile Computer User’s Manual 41

Chapter 2 — Windows Mobile

Personal Tab

System Tab

Adjustable Settings on the Computer

Setting Why Adjust It?

Menus To customize what appears on the Start menu.

Owner Information To enter your contact information.

42 CN3 Series Mobile Computer User’s Manual

Chapter 2 — Windows Mobile

Adjustable Settings on the Computer (continued)

Setting Why Adjust It?

Lock To limit access to the computer.

To d a y To customize the look and information that

displays on the Today screen.

Clock & Alarms To change the time or to set alarms.

Power

To maximize battery life.

You can view the status of the backup battery and
determine the length of time it takes for the
computer to turn off if not used.

Adding or Removing Programs

Programs added to your computer at the factory are stored in
ROM (Read Only Memory). You cannot remove this software,
and you cannot accidentally lose ROM contents. Applications
added to your computer go into the Object Store, which is
located in Flash ROM. See

Computer” on page 104 for more information about the Object

Store.

You can install any program created for the CN3 mobile
computer, as long as there is enough memory. A popular place to
find software for your computer is on the Windows Mobile Web
site (www.microsoft.com/windowsmobile/resources/

communities/default.mspx).

“Installing Applications on the

Using Microsoft ActiveSync

Use Microsoft ActiveSync to synchronize the information on
your desktop with the information on the computer.
Synchronization compares the data on the computer with your
desktop PC and updates both computers with the most recent
information.

Note: By default, ActiveSync does not automatically synchronize
all types of information. Use ActiveSync options to turn
synchronization on or off for specific information types.

You can also perform these functions with ActiveSync:

• Copy files between the computer and the desktop.

CN3 Series Mobile Computer User’s Manual 43

Chapter 2 — Windows Mobile

• Back up and restore the computer data.

• Control when synchronization occurs by selecting a
synchronization mode.

• Select which information types are synchronized and control
how much data is synchronized.

To use ActiveSync

1 Insert the computer into communications dock attached to

your PC with a USB cable.

2 Install ActiveSync on your desktop. ActiveSync is available

from the Windows Mobile Companion CD or from the
Microsoft web site. ActiveSync is already installed on the
computer.

After installation, ActiveSync automatically launches the
ActiveSync Setup Wizard.

3 Follow the screens of the ActiveSync Setup Wizard to

complete the synchronization process. The wizard helps you
connect to the computer, set up a partnership for
synchronization, and customizes synchronization settings.

The synchronization process automatically begins when you
finish the wizard.

4 Disconnect the computer from your desktop and go to work.

Once you have set up ActiveSync and completed the first
synchronization process, you can initiate synchronization from
your computer.

To open ActiveSync on your computer

•Tap Start > Programs > ActiveSync. ActiveSync opens and
shows you the synchronization status.

44 CN3 Series Mobile Computer User’s Manual

Chapter 2 — Windows Mobile

For more information about ActiveSync on your computer, open
ActiveSync and tap Start > Help.

Using Internet Explorer Mobile

You can use Internet Explorer Mobile to run web-based
applications, and view pages downloaded to the computer. You
can also connect to the Internet through an ISP or a network
connection and browse the Web.

You can make connections using a modem, a wireless network, or
an Ethernet connection. You can use a modem connection to set
up connections with an external modem.

To use Internet Explorer

1 Set up a connection to your ISP or corporate network by

going to Start > Settings > the Connections tab >
Connections. Use the Connections Help to understand the

process you need to go through to set up a connection.

2 Ta p Start > Internet Explorer. The default page that appears

when you open Internet Explorer contains links to Intermec­specific information and to the Windows Mobile web site.

CN3 Series Mobile Computer User’s Manual 45

Chapter 2 — Windows Mobile

Default Internet Explorer Web Page

46 CN3 Series Mobile Computer User’s Manual

3

Use this chapter to understand how to configure the CN3 to
communicate in your network. In this chapter, you will find
these sections:

• Configuring the Computer Operating Parameters

• Configuring Personal Area Networks

• Configuring Local Area Networks

Configuring the Computer

• Configuring the Phone

•Connecting to an ISP

• Connecting to a Private Network With a RAS Account

• Connecting to a Private Network With a VPN Server

• Configuring Security

CN3 Series Mobile Computer User’s Manual 47

Chapter 3 — Configuring the Computer

Configuring the Computer Parameters

You can configure many parameters on the computer, such as the
bar code symbologies it decodes or the network settings. These
characteristics are controlled by configuration parameters. The
values you set for these configuration parameters determine how
the computer operates.

Configuring the Computer With Intermec Settings

Use Intermec Settings to configure the computer and view system
information. You can access Intermec Settings while running any
application.

To open Intermec Settings

•Tap Start > Settings > the System tab > Intermec Settings.

For detailed information on most of the commands available in
Intermec Settings, see the Intermec Computer Command Reference
Manual (P/N 073529) on the Intermec web site.

Navigating in Intermec Settings

To Do This Function Do This

Select a command. Tap the command or press or .

Expand a command. Tap the command or press or .

Select text in a text box. Tap in the text box and drag the stylus over

Save your settings. Ta p File > Save Settings or tap .

48 CN3 Series Mobile Computer User’s Manual

the text.

Chapter 3 — Configuring the Computer

Remotely Configuring the Computer Using SmartSystems Foundation

SmartSystems™ Foundation lets you manage all of your
SmartSystems-enabled devices at the same time from a central
server. The mobile computer ships with the SmartSystems client,
which means it is SmartSystems enabled. The SmartSystems
server has a console that displays all of the computers in your
network. In the console, you can right-click a computer and a
menu appears. To configure the computer, choose Intermec
Settings from the menu.

SmartSystems Foundation is available from the Intermec web
site. To download SmartSystems Foundation, go to

www.intermec.com/SmartSystems. For information on how to

use the SmartSystems server, see the online help.

Synchronizing the Computer System Time with a Time Server

It is important that the time on all of your computers be
synchronized with a network time server to ensure real-time
communications and updates. Network time servers acquire
Coordinated Universal Time (UTC) from an outside source such
as the U.S. Naval Observatory (USNO). The CN3 uses Simple
Network Time Protocol (SNTP) to synchronize with a network
time server.

The default reference time server is the USNO
(tock.usno.navy.mil). To synchronize the time on your
computer with this time server, you must have a valid connection
to the Internet. You can also synchronize the computer system
time with a corporate network server within your firewall that is
SNTP-capable. To use an internal corporate network server, you
need to set the command name in the registry.

Configuring Personal Area Networks

Bluetooth™ is a technology standard that uses short-range radio
links, intended to replace cables connecting portable and fixed
electronic devices. The key features of Bluetooth are robustness,
low complexity, low power, and low cost. The technology offers
wireless access to LANs, the mobile phone network, and mobile
computers.

CN3 Series Mobile Computer User’s Manual 49

Chapter 3 — Configuring the Computer

You can also print wirelessly by using Microsoft APIs, including
Bluetooth extensions for Winsock and Bluetooth virtual COM
ports. Information about other Bluetooth software is in the
Bluetooth Resource Kit and the Bluetooth Resource Kit User’s
Guide which is part of the Intermec Developer Library (IDL).
The IDL is available as a download from the Intermec web site at

www.intermec.com/idl.

You can send and receive information to a Bluetooth device
wirelessly using the Bluetooth radio in the computer. The
communication range of the Bluetooth connection depends on
the capabilities of the remote device, environmental conditions,
and obstructions.

You can use the Bluetooth radio to perform these wireless
activities:

• Print to a Bluetooth printer

• Connect to a Bluetooth scanner

• Connect to a Bluetooth Audio Device

The Bluetooth radio is disabled by default. You must turn on the
Bluetooth radio before you can discover and connect to other
remote devices.

To turn the Bluetooth radio on

1 Ta p Start > Settings > the Connections tab > Bluetooth.

2 Ta p Turn o n Bl u e t oo t h .

3 (Optional) Tap Make this device visible to other devices if

you want your computer to be discoverable by other
Bluetooth devices.

50 CN3 Series Mobile Computer User’s Manual

4 Click ok.

Chapter 3 — Configuring the Computer

Once Bluetooth is enabled, it stays enabled through a warm or
cold boot and maintains virtual COM ports (such as printing)
registration. However, you must reactivate connections because
they are not done automatically.

You can also use Intermec Settings to turn on the radio and
enable Bluetooth settings. Use this table to understand the
settings you see in the Bluetooth menu in Intermec Settings.

Bluetooth Settings

Setting Description

Power

Set and view whether the Bluetooth radio is on
or off.

Discoverable Allows other Bluetooth devices to be able to

discover the computer during a device discovery.

Connectable Allows other Bluetooth devices to connect to

your computer.

Class of Device Determines how the device appears to other

devices during discovery.

IBT Displays the Intermec Bluetooth Library version.

Radio Displays the Bluetooth Radio Hardware version.

Device Address Displays the Bluetooth address of your computer.

CN3 Series Mobile Computer User’s Manual 51

Chapter 3 — Configuring the Computer

Configuring the Computer to Communicate With a Wireless Scanner

This section explains how to configure the computer to
communicate with Bluetooth wireless scanners. The computer
ships with a Bluetooth association label attached to the left side.
Scan the association label to quickly connect the computer to the
Bluetooth wireless scanner, such as the SF51 or SR61.

Note: If for some reason the Bluetooth association label does not
work, you can follow the procedure for configuring the computer
from Intermec Settings at the end of this section.

To configure Bluetooth communications on the computer

1 Select Start > Settings > the System tab > Intermec Settings.

2 Select Communications > Bluetooth.

3 If you want to allow incoming connections from wireless

scanners, you must enable these two parameters:

•Discoverable

• Connectable

Note: If you do not want to allow incoming connections,
make sure both parameters are disabled.

4 Save your changes and exit Intermec Settings.

To connect to the wireless scanner using the association label

1 Using your wireless scanner, scan the Bluetooth association

label on the side of the CN3.

2 The CN3 prompts you to enter the passcode for your scanner.

The default passcode for Intermec Bluetooth scanners is

0000.

3 Ta p Finish.

To connect to the wireless scanner using Bluetooth Scanner Wizard

1 Select Start > Settings > the System tab > Bluetooth Scanner

Wizard.

2 Ta p Add Device. The wizard advances to the next screen.

52 CN3 Series Mobile Computer User’s Manual

Chapter 3 — Configuring the Computer

3 Select how you would like to set your scanner (the default is

Search) and then click Next. The computer starts discovering
scanners.

4 Select the scanner you want to connect to from the Devices

list and then tap Next.

5 When prompted to add the scanner to your device list, tap

Yes .

6 In the Passcode text box, enter the passcode for your scanner.

The default passcode for Intermec Bluetooth scanners is

0000.

7 Ta p Next. The computer connects to the scanner and displays

the remote device information.

8 Ta p Finish.

9 Refresh Intermec Settings to see the Bluetooth scanner under

Data Collection. You can now view and modify any
symbology settings.

To remove a wireless scanner from the computer

1 Select Start > Settings > the System tab > Bluetooth Scanner

Wizard.

CN3 Series Mobile Computer User’s Manual 53

2 Ta p Remove Device.

Chapter 3 — Configuring the Computer

3 Select the Bluetooth scanner from the DCE Device(s) list that

you want to disconnect and then tap Disconnect.

The scanner you wanted to remove no longer appears in the
list.

4 Ta p Finish.

Configuring Bluetooth Communications for Wireless Printing

This section explains how to configure the computer for
Bluetooth wireless printing. You need to:

• make sure Bluetooth power is on. For help, see the procedure
in “Configuring Personal Area Networks” on page 49.

• create an application that lets you print. For help, see the next
section.

• select the current wireless printer on the computer. For help,
see “Selecting the Current Wireless Printer on the

Computer” on page 55.

Creating an Application That Lets You Print Wirelessly

The computer does not ship with an application that lets you
print wirelessly. You must create an application that opens the
wireless printing COM port on the computer. For help, see the
Bluetooth Resource Kit.

The Wireless Printing application is available from Start >
Settings > the System tab. The application separates the task of
wireless printing setup from other Bluetooth management tasks.

The Wireless Printing application uses the concept of a “current
wireless printer.” The computer connects to the current wireless
printer when your application opens the wireless printing COM
port on your computer. If there is no current wireless printer
selected on your computer, there is no wireless printing COM
port registered on your computer. You must select a current
wireless printer as described in the next section.

The Wireless Printing application performs these tasks on the
computer:

• Helps you select the current wireless printer

• Stores the current wireless printer in the registry

• Registers/deregisters the wireless printing COM port

54 CN3 Series Mobile Computer User’s Manual

Chapter 3 — Configuring the Computer

• Stores the wireless printing COM port in the registry as the
WPort

Specifically, the current wireless printer is registered and
deregistered on Bluetooth stack load/unload. If you select a
different current wireless printer, the existing wireless printing
COM port is deregistered and the new one is registered instead.
The Wireless Printing application uses the Bluetooth COM Port
Control to handle COM port registration/deregistration.

Selecting the Current Wireless Printer on the Computer

By default, there is no current wireless printer selected on the
computer.

There are three ways to select the current wireless printer:

• Discovering the printer using Bluetooth device discovery

• Manually entering the printer’s Bluetooth device address

• Choosing the printer from a list of previously discovered
printers

To discover the printer with Bluetooth device discovery

1 Select Start > Settings > the Systems tab > Wireless

Printing. The Wireless Printing wizard appears.

CN3 Series Mobile Computer User’s Manual 55

Chapter 3 — Configuring the Computer

2 Ta p Search to initiate printer discovery. All Bluetooth printers

discovered within range appear in the devices list.

3 Select the printer you want to connect to and then tap OK.

4 If your preferred printer does not appear, make sure the

printer is turned on and discovery is enabled, and then repeat
Steps 1 through 3.

5 Ta p Print Test Page. The printer prints out the test page.

To manually enter the device address of the printer

1 Select Start > Settings > the Systems tab > Wireless

Printing. The Wireless Printing wizard appears.

2 Ta p Manual. The wizard advances to the next screen where

you enter the device address.

3 Type the address of the printer in the Enter Device Address

text box and then tap OK. The keyword -unknown- appears
in the Device Name field in the Current Wireless Printer box.
The name of the printer is not sent to the computer when you
manually enter the printer address.

4 Ta p Print Test Page. The printer prints out the test page.

To choose the printer from a list of previously discovered printers

1 Make sure you have already performed a Bluetooth device

discovery.

56 CN3 Series Mobile Computer User’s Manual

2 Select Start > Settings > the Systems tab > Wireless

Printing. The Wireless Printing wizard appears.

3 Ta p Set Different Printer. The Devices list appears with the

list of previously discovered printers.

4 Select the printer you want and tap OK.

5 Ta p Print Test Page. The printer prints out the test page.

Connecting to a Bluetooth Audio Device

Use the Bluetooth Audio applet to discover, activate, and connect
to Bluetooth audio devices such as a Bluetooth headset. You can
control the audio volume and the amplification for the
microphone for the connected Bluetooth audio device (if the
connected device has these capabilities).

To connect to a Bluetooth headset

1 Select Start > Settings > Control Panel > Bluetooth Audio.

Chapter 3 — Configuring the Computer

2 Ta p Search for Devices. The CN3 searches for audio devices.

3 When searching for a device, select Yes when you are

prompted to add a device to your list.

4 Enter the passcode provided by your Bluetooth audio device

and then tap Next.

The passcode is provided by the manufacturer of your
Bluetooth audio device. You can usually find your passcode in
the user’s manual that comes with your audio device.

5 Select the services tied to the Bluetooth audio device you are

connecting to and then tap Finish.

Once the pairing is successfully completed, the Bluetooth audio
device appears in the list of devices that are found. To open a
pop-up menu for setting the device as the default, making a
connection, refreshing the connection, or deleting a device from
the list, double-tap a device in the list.

You can only select one Bluetooth audio device as the default
device. You must set a device to default before you can connect to
that device.

CN3 Series Mobile Computer User’s Manual 57

Chapter 3 — Configuring the Computer

Configuring Local Area Networks

Your CN3 is a versatile mobile computer that easily adds to your
wired or wireless data collection network. You can connect your
computer to a network using:

• USB communications.

• Ethernet communications.

• 802.11 radio communications.

Configuring USB Communications

You can place your computer in a single dock, multidock,
modem dock, or vehicle dock to transfer data to and receive data
from another device using USB communications. The USB cable
and all of the docks are sold separately. For information on
accessories and how to order them, see

page 131.

“Accessories” on

To use USB communications with your computer

1 Connect the dock to the USB port of the other device using

an appropriate USB cable.

2 Make sure your USB device is configured for USB

communications.

3 Insert the computer into the dock and turn it on.

A status box appears on the screen to show that the computer is
making a USB connection.

Configuring Ethernet Communications

You can use your computer directly in an Ethernet network if you
use the Ethernet and modem adapter and one of the
communications docks. The modem adapter provides an RJ-45
connector off of it to connect to your Ethernet network.

To use your computer in an Ethernet network

1 Tap the iConnect icon ( ) in the lower right corner of the

Today screen.

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Chapter 3 — Configuring the Computer

The iConnect pop-up menu appears:

2 Select Enable > Ethernet.

3 (Optional) Configure the IP Settings for the Ethernet Adapter

if you are not using DHCP. DHCP is the default setting.

4 (Optional) If required for your network, you may also need to

set these parameters on each computer:

• Primary and secondary DNS servers

• Primary and secondary WINS servers

5 Make sure that your computer is talking to the network and

that the network can see your computer.

Configuring 802.11 Radio Communications

The CN3 Mobile Computer may have an internal 802.11 b/g
radio to transfer data using wireless communications. This
section of the manual assumes that you have already set up your
wireless communications network including your access points. If
you are using a UDP Plus network, have your Intermec
Application Server communicate with a host computer.

Your computer supports these network protocols:

•TCP/IP

• UDP Plus

The next sections explain the parameters you need to configure
for the CN3 to work in your wireless network.

Configuring the Network Parameters for a TCP/IP Network

In a TCP/IP network, the CN3 communicates with a host
computer directly using TCP/IP. The access point acts as a bridge
to allow communications between the wired network and the
wireless network.

CN3 Series Mobile Computer User’s Manual 59

Chapter 3 — Configuring the Computer

To use wireless communications in a TCP/IP network

1 Go to Start > Settings > the Systems tab > Intermec

Settings.

2 Configure these network parameters on each CN3 in the

network:

• Network name (SSID)

• IP settings (if not using DHCP)

3 Make sure the CN3 is talking to the network and that the

network can see the CN3.

4 Configure security. For help, see “Configuring Security on

the Wireless Network” on page 76.

The easiest way to configure the network parameters on the CN3
is to use Intermec Settings. For help, see

Computer With Intermec Settings” on page 48.

“Configuring the

Configuring the Network Parameters for a UDP Plus Network

In a UDP Plus network, the CN3 communicates with a host
computer through the Intermec Application Server. The
Intermec Application Server translates UDP Plus packets on the
wireless network into TCP/IP packets on the wired networks and
vice versa. The access point acts as a bridge to allow
communications between the wired network and the wireless
network.

To use wireless communications in a UDP Plus network

1 Go to Start > Settings > the Systems tab > Intermec

Settings.

2 Configure these network parameters on the CN3:

• Network name (SSID)

• Controller IP address

• IP settings (if not using DHCP)

• Network port

3 Make sure the CN3 is talking to the network and that the

network can see the CN3.

4 Configure security. For help, see “Configuring Security on

the Wireless Network” on page 76.

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Checking the Status of Your Wireless Connection

After you configure your wireless settings, you can use iConnect
to check the status of your connection.

To check the status of your wireless connection

1 Tap the iConnect icon ( ) in the lower right corner of the

Today screen.

2 From the iConnect menu, select Status > Wireless. The

Wireless Status screen appears and checks the connection.

You can also use iConnect to configure or change the network
settings by tapping To o l s > Wireless Settings from the iConnect
menu.

To test the connection of the CN3 against your network

• From the iConnect menu, select To o l s > Ping Test.

Viewing Detailed 802.11 Radio Connection Information

Use the ISpyWiFi to view detailed information for the 802.11
radio connection in your CN3, such as MAC address, access
point information, association, encryption, power management,
antenna status, RSSI, data link rates, and supplicant status.You
can also use ISpyWiFi to scan for access points in your network
and ping for detailed information.

The ISpyWiFi utility is installed in your CN3 as an executable.
You can either start the utility using File Explorer or create a
shortcut to start the utility from the CN3 desktop.

To start the ISpyWiFi utility with File Explorer

1 Ta p Start > Programs > File Explorer.

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Chapter 3 — Configuring the Computer

2 Navigate to the Windows folder and scroll down to find

ISpyWiFi.

3 Double-tap ISpyWifi.

To add an ISpyWiFi shortcut to the CN3 Programs folder

1 Press and hold your stylus on the ISpyWiFi executable until

the pop-up menu appears.

2 Select Copy from the pop-up menu.

3 Navigate to the Windows\Start Menu\Programs folder on the

CN3

4 Press and hold the stylus in the empty area at the bottom of

the screen until the pop-up menu appears.

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Chapter 3 — Configuring the Computer

5 Select Paste Shortcut.

6 Close File Explorer.

7 Select Start > Programs to locate the Shortcut to ISpyWiFi.

8 Ta p Shortcut to ISpyWiFi to open the utility.

To view the ISpyWiFi tab

•Tap the ISpyWiFi tab.

The ISpyWiFi tab contains network interface, configuration,
access point, and radio frequency information.

The ISpyWiFi Tab

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Chapter 3 — Configuring the Computer

Use the following tables to understand the ISpyWiFi
information.

Understanding the ISpyWiFi Tab

Setting Description

BCMCFI A WLAN adapter and its associated driver version.

MAC The client radio MAC address.

IP (DHCP) The IP address of the client radio, if using DHCP.

IP (static) The IP address of the client radio, if using a static IP

Status Shows whether the radio is associated with the access

Channel The channel on which the radio is communicating

ESSID The text SSID for your network.

BSSID The MAC address of the access point that the client

address.

point.

with the access point.

radio is communicating with.

Association Shows the type of association: Open, WPA, WPA-

PSK, WPA2, or Network EAP

Encrypt Shows potential encryption for the association.

Power CAM (Constantly Awake Mode) or FAST PSP

(Power Save Poll)

Antenna Diversity (multiple antennas, Primary (one antenna)

TX Power Transmit power level in milliwatts (mW).

RSSI The Received Signal Strength Indicator. The closer to

zero, the better for this indicator.

Link The data rate at which the radios are communicating.

Use the WiFi Scan tab to scan your network and bring back
information about any access points with which you can
communicate.

To use the WiFi Scan tab

1 Tap the WiFi Scan tab.

2 Tap the Scan button.

3 Tap any of the columns to sort in ascending or descending

order.

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Use the Supplicant tab to view information on security and
authentication settings that you have configured on the CN3.

The Supplicant Tab

To use the Supplicant tab

• Click Configure Profile to launch the Profile Wizard and
configure 802.11 options.

• Click Reconnect to disassociate the radio, momentarily
dropping its connection. The radio then reassociates and
reauthenticates, but does not do anything with the driver.

• Click Clear Events to remove the information shown in the
Supplicant Event box.

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Chapter 3 — Configuring the Computer

Use the Ping tab to contact with any host in your network for
information.

The Ping Tab

To ping a host

1 From the Host drop-down list, select an IP address for the

host you want to ping. Enter a new IP address using the input
panel or the keypad. Select Clear List to remove all the IP
addresses from the drop-down list.

2 From the Repetitions drop-down list, select the number of

times to ping the selected host. These repetitions are done
once per second.

3 Ta p Ping to initiate contact with the selected host.

4 Depending on how the screen is set up, you can toggle

between a graph and a list of ping results:

•Tap Graph to toggle to the graphical view of 25 of the

most recent pings and their response results, like in the
following sample graph:

66 CN3 Series Mobile Computer User’s Manual

• Tap List to toggle to detailed information showing what

ping touched what host and the RTT (Round Trip Time).

Configuring the Phone

The CN3 supports two types of cellular phone technology:

• CDMA EV-DO Rev 0

•GSM/EDGE

With a radio module installed in the CN3, you can send and
receive telephone calls as well as transmit data through wide-area
(WAN) cellular networks.

The CN3 provides a phone speaker, microphone, and
speakerphone. It also supports the use of a Bluetooth headset or
hands-free kit. The factory default setting for the phone is
disabled.

After you have turned on the phone and activated it, you can
customize the features of the phone and network settings. For
help, refer to the online help on your CN3.

Chapter 3 — Configuring the Computer

Turning On the Phone Using the Wireless Manager

You can use the Wireless Manager application to turn on the
phone if Microsoft Zero Configuration is enabled. If you have
Intermec Security enabled, you cannot access the Wireless
Manager. For information on enabling and configuring
Microsoft security, see

page 96.

You can use the Wireless Manager to enable and disable
Bluetooth, Wi-Fi, and the phone if it is built into your CN3.

To turn on the phone using the wireless manager

1 Ta p Start > Settings > the Connections tab > Wireless

Manager.

2 In the Wireless Manager, tap Phone. The phone turns on.

“Configuring Microsoft Security” on

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Chapter 3 — Configuring the Computer

3 Ta p Menu > Phone Settings to configure the phone. For

help, see the next procedure, “Activating the CDMA Phone.”

4 Ta p Done to close the Wireless Manager.

Activating the CDMA Phone

The CDMA WAN radio module is installed at the factory. To
activate your CDMA CN3 device, you need to contact the carrier
you have chosen and set up accounts for each device. Use the
following table to view the carriers that Intermec currently
supports. If your carrier is not listed in the table, please contact
Intermec product support to see if it is now supported.

Currently Supported Carriers

Country Carriers

United States Alltel, Sprint, Verizon

Canada Bell Mobility, Telus

New Zealand Telecom New Zealand

The carrier will require the Electronic Serial Number (ESN) to
start the activation process. You can find the ESN:

• on a label located in the upper right corner of the battery
compartment.

• on the outside of the CN3 shipping box.

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Chapter 3 — Configuring the Computer

The activation process is slightly different for each CDMA
carrier. Your carrier sales contact and an Interme representative
can guide you through the process.

After you supply the ESN to your carrier, they will respond with
values that you must enter using the Windows Mobile Activation
Wizard (if required). Some of the supported carriers do not
require you to enter any values. The following table shows the
carriers, the correct activation method to use, and the values that
you need to activate your phone.

Values Required for CDMA Phone Activation

Carrier Activation Method Activation Values You Need

Alltel Dial *22899 None - all parameters are automatically transferred

wirelessl.y
The Activation Wizard is disabled for Alltel.

Bell Mobility Activation Wizard • Service Programming Code (SPC), also called

the activation code

• Mobile Directory Number (MDN)

• Mobile Station Identification Number (MSIN)

• System ID (SID)

• Network ID (NID)

• Mobile Country Code (MCC)

• Mobile Network Code (MNC)

•Username

•Password

Sprint Activation Wizard • Master Subsidy Lock (MSL), also called the

activation code

•MDN

• Mobile Station Identifier (MSID)

Tele c o m Ne w
Zealand

Telus Dial *22803 None - all parameters are automatically transferred

Ve ri zo n Dial *22899 None - all parameters are automatically transferred

CN3 Series Mobile Computer User’s Manual 69

Activation Wizard •SPC

•SID

•NID

wirelessly.

wirelessly.
You can also use the Activation Wizard with

Ve ri zo n.

Chapter 3 — Configuring the Computer

After you complete the activation process, the settings you enter
are permanently stored in the CDMA module. Changing the OS
or SSPB loads will not affect any of the settings or activation
parameters stored in the WAN modem.

To start the Activation Wizard

1 Ta p Start > Phone from the Today screen.

2 In the Phone application, tap Menu > Activation Wizard

from the bottom of the screen.

Activating the GSM/EDGE Phone

You use a SIM card to activate the GSM/EDGE phone on the
CN3. You can purchase the SIM card from your network
provider. You insert the SIM card in the miniSD/SIM door in the
back of the CN3. For more information, please contact your
local Intermec representative.

To insert the SIM card

Making a Phone Call

1 Press the Power button to suspend the CN3, and then remove

the battery pack from the back of the CN3.

2 Remove the two screws from the miniSD/SIM door.

3 Lift the door and insert the SIM card into the card slot with

the metal contacts facing outward.

4 Close the miniSD/SIM door and insert the two screws.

Tighten the screws to 1.5 in-lbs torque.

5 Replace the battery pack.

The CN3 cold boots and you can start using your phone.

After you activate your phone, you are ready to start making
phone calls.

To make a phone call

1 Ta p Start > Phone.

2 Tap the keys to enter the telephone number you want to call.

3 Tap the Ta l k button.

70 CN3 Series Mobile Computer User’s Manual

Connecting to an ISP

You can connect to your Internet Service Provider (ISP), and use
the connection to send and receive e-mail messages and view web
pages. Get an ISP dial-up access telephone number, a user name,
and a password from your ISP.

Tap the Help icon at any time to view additional information for
the wizard or the settings.

To connect to an Internet service provider

1 Ta p Start > Settings > Connections.

2 Under My ISP, tap Add a new modem connection.

Chapter 3 — Configuring the Computer

CN3 Series Mobile Computer User’s Manual 71

3 Enter a name for the connection, such as “ISP Connection.”

4 If using an external modem connected to your CN3 with a

cable, select Hayes Compatible on COM1 from the Select a
modem drop-down list.

5 Ta p Next.

6 Enter the access phone number and then tap Next.

7 Enter the User name, Password, and Domain (if provided by

an ISP or your network administrator).

8 Ta p Finish.

9 Tap the Advanced tab from the Connections screen and then

tap Dialing Rules.

Chapter 3 — Configuring the Computer

10 Select Use dialing rules, tap OK at the dialog box, and then

tap Edit.

11 Specify your current phone type and then tap ok until you

exit and return to the Settings page.

Once the CN3 is connected, you can:

• send and receive message by using Messaging (Outlook E­mail).

• visit web pages by using Internet Explorer Mobile. For more
information, see “Using Internet Explorer Mobile” on

page 45.

Connecting to a Private Network With a RAS Account

If you have access to a network at work, you can send e-mail
messages, view intranet pages, synchronize your CN3, and
possibly access the Internet. Create a modem connection through
a RAS (Remote Access Server) account. Before you can create this
modem connection, your network administrator needs to set up a
RAS account for you. Your network administrator may also give
you Virtual Private Network (VPN) settings.

Tap the Help icon at any time to view additional information for
the wizard or the settings.

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To connect to a private network

1 Ta p Start > Settings > Connections.

2 Under My Work Network, tap Add a new modem

connection.

3 Enter a name for the connection, such as “Company

Connection.”

4 Select your modem type.

• If using an external modem connected to your CN3 with a
cable, select Hayes Compatible on COM1 from the
Select a modem drop-down list.

• If using any type of external modem, select the modem by
name. If a listing does not exist for your modem, select

Hayes Compatible on COM1.

5 Ta p Next.

6 Enter the access phone number and then tap Next. Use these

guidelines when entering a phone number:

• Enter the phone number exactly as you want it dialed. For
example, if you call from a business complex or hotel that
requires a nine before dialing out, enter 9 in front of the
phone number.

• Enter the access point name (APN) provided by your
mobile phone service provider.

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Chapter 3 — Configuring the Computer

• If you want to use dialing rules, see the online help for
information.

7 Enter the User name, Password, and Domain (if provided by

an ISP or your network administrator).

8 Ta p Finish.

Connecting to a Private Network with a VPN Server

A VPN connection helps you to securely connect to servers, such
as a corporate network, through the Internet. Before you can
make a VPN connection, you will need the following items from
your network administrator:

•User name

• Password

• Domain name

• TCP/IP settings

• Host name or IP address of the VPN server

To create a VPN server connection to work

1 Ta p Start > Settings > Connections.

2 Under My Work Network, tap Add a new VPN connection.

3 In the Name field, enter a name for the connection, such as

your company name.

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Chapter 3 — Configuring the Computer

4 In the Host name / IP field, enter the VPN server name or IP

address.

5 Select the VPN type of authentication to use with your CN3.

If you are not sure which option to choose, check with your
network administrator.

6 Ta p Next.

7 Select a way for the CN3 to authenticate the connection. If

you select A pre-shared key, enter the key provided by your
network administrator.

8 Click Next.

9 Enter the User name, Password, and Domain (if provided by

an ISP or your network administrator).

10 Tap Finish.

11 Insert the necessary equipment, such as a network card, into

the CN3 and begin connecting.

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Chapter 3 — Configuring the Computer

Configuring Security on the Wireless Network

Your wireless adapter (network interface card) connects to
wireless networks of two types: infrastructure networks and ad­hoc networks.

• Infrastructure networks connect you to your corporate
network and the internet. Your computer establishes a wireless
connection to an access point, which links you to the rest of
the network.

• Ad-hoc networks are private networks shared between two or
more clients, even without an access point.

Each wireless network is assigned a name (or SSID) to allow
multiple networks to coexist in the same area without
infringement.

Intermec recommends using security measures with wireless
networks to prevent unauthorized access to your network and to
ensure the privacy of transmitted data. These elements are
required for secure networks:

• Authentication by both the network and the user

• Authentication is cryptographically protected

• Transmitted data

There are many schemes available to implement these features.
Use the following tables to understand the common terminology
for wireless network security.

Encryption Terminolog y

Acronym Description

AES Advanced Encryption Standard. A block cipher, a type of

symmetric key cipher that uses groups of bits of a fixed
length - called blocks. A symmetric key cipher is a cipher
using the same key for both encryption and decryption.
As implemented for wireless, this is also known as CCMP,
which implements AES as TKIP and WEP are
implementations of RC4.

CKIP Cisco Key Integrity Protocol. This protocol is Cisco’s

version of the TKIP protocol, compatible with Cisco
Aironet products.

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Chapter 3 — Configuring the Computer

Encryption Terminolog (continued)y

Acronym Description

TKIP Temporal Key Integrity Protocol.

This protocol is part
of the IEEE 802.11i encryption standard for wireless
LANs, which provides per-packet key mixing, a
message integrity check and a re-keying mechanism,
thus overcoming most of the weak points of WEP.
This encryption is more difficult to crack than the
standard WEP. Weak points of WEP include: No
Initiation Vector (IV) reuse protection, weak keys,
no protection against message replay, no detection of
message tampering, and no key updates.

WEP Wired Equivalent Privacy encryption. With

preconfigured WEP, both the client CN3 and access
point are assigned the same key, which can encrypt
all data between the two devices. WEP keys also
authenticate the CN3 to the access point - unless the
CN3 can prove it knows the WEP key, it is not
allowed onto the network. WEP keys are only
needed if they are expected by your clients. There are
two types available: 64-bit (5-character strings,

12345) (default) and 128-bit (13-character strings,

1234567890123).

Key Management Protocols Terminology

Acronym Description

WPA Wi-Fi Protected Access. This is an enhanced version of

WEP that does not rely on a static, shared key. It
encompasses a number of security enhancements over
WEP, including improved data encryption via TKIP and

802.11b/g authentication with EAP. WiFi Alliance
security standard is designed to work with existing 802.11
products and to offer forward compatibility with 802.11i.

WPA2 Wi-Fi Protected Access. Second generation of WPA

security. Like WPA, WPA2 provides enterprise and
home Wi-Fi users with a high level of assurance that
their data remains protected and that only
authorized users can access their wireless networks.

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Chapter 3 — Configuring the Computer

Authentication Terminology

Acronym Description

EAP Extensible Authentication Protocol.

802.11b/g uses
this protocol to perform authentication. This is not
necessarily an authentication mechanism, but is a
common framework for transporting actual
authentication protocols. Intermec provides a
number of EAP protocols for you to choose the best
for your network.

EAP-FAST Flexible Authentication via Secure Tunneling. A

publicly accessible IEEE 802.1X EAP type
developed by Cisco Systems. It is available as an
IETF informational draft. An 802.1X EAP type
that does not require digital certificates, supports a
variety of user and password database types,
supports password expiration and change, and is
flexible, easy to deploy, and easy to manage.

EAP-PEAP Protected Extensible Authentication Protocol.

Performs secure authentication against Windows
domains and directory services. It is comparable to
EAP-TTLS both in its method of operation and its
security, though not as flexible. This does not
support the range of inside-the-tunnel
authentication methods supported by EAP-TTLS.
Microsoft and Cisco both support this protocol.

EAP-TLS Transport Layer Security. Based on the TLS

(Transport Layer Security) protocol widely used to
secure web sites. This requires both the user and
authentication server have certificates for mutual
authentication. While cryptically strong, this
requires corporations that deploy this to maintain a
certificate infrastructure for all users.

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Chapter 3 — Configuring the Computer

Authentication Terminology (continued)

Acronym Description

LEAP Lightweight Extensible Authentication Protocol.

Also known as Cisco-Wireless EAP, provides
username/password based authentication between a
wireless client and a RADIUS server. In the 802.1x
framework, traffic cannot pass through a wireless
network access point until it successfully
authenticates itself.

EAP-TTLS

Tunneled Transport Layer Security. This protocol
provides authentication like EAP-TLS but does not
require certificates for every user. Instead,
authentication servers are issued certificates. User
authentication is done using a password or other
credentials that are transported in a securely
encrypted “tunnel” established using server
certificates.

EAP-TTLS works by creating a secure, encrypted
tunnel through which you present your credentials
to the authentication server. Thus, inside EAP­TTLS there is another inner authentication
protocol that you must configure via Additional
TTLS Settings.

The CN3 provides three types of security for your wireless
network: Wi-Fi Protected Access 2 (WPA2/802.11i), WPA, and
WEP. 802.1x should be referred to as an authentication method
used for WPA and WPA2. Another authentication method for
WPA and WPA2 would be the Pre-Shared Key (PSK).

Choosing Between Microsoft and Funk Security

Before you can implement a security solution on the CN3, you
need to choose between Microsoft and Funk security:

• By default, Funk security is enabled. It provides everything

CN3 Series Mobile Computer User’s Manual 79

you get with Microsoft security plus the addition of Cisco
Compatible Extensions features. It also provides additional
authentication types like EAP-TTLS, LEAP, and EAP-FAST.

Chapter 3 — Configuring the Computer

• Microsoft security, with its Microsoft Zero Config feature, is
also available. To switch to Microsoft security, go to

“Configuring Microsoft Security” on page 96 to start.

Note: Your security choice does not depend on your
authentication server. For example, you can choose Funk security
if you use Microsoft Active Directory® to issue certificates.

If you want to use the default Funk security, you need to select a
profile. For help, see one of the following sections, “Configuring

Funk Security Using Intermec Settings” on this page or
“Configuring Funk Security Using the Profile Wizard” on
page 84.

If you want to use Microsoft security, you need to select it as your
security choice. For help, see

on page 96.

Configuring Funk Security Using Intermec Settings

You can define up to four profiles for Funk security. Different
profiles let your CN3 communicate in different networks
without having to change all of your security settings. For
example, you may want to set up one profile for the
manufacturing floor and one for the warehouse. By default, the
active profile is Profile_1.

“Configuring Microsoft Security”

To select a profile for Funk security

1 Select Start > Settings > the Systems tab > Intermec

Settings.

2 Select Communications > 802.11 Radio > Funk Security.

3 Select Active Profile, choose a profile from the list, and save

your settings.

4 Tap the active profile to expand it.

5 (Optional) Give your profile a meaningful name:

• Select Profile Label and a text box appears.

• Select the text in the box, type a meaningful name, and

save your settings.

6 Select one profile as the active profile by tapping Active

Profile and choosing a profile fro the drop-down list.

7 Save your settings.

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Chapter 3 — Configuring the Computer

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA­PSK, or WPA2-PSK security on your CN3 with Funk security.

To configure WPA-802.1x or WPA2-802.1x with Funk security

1 Make sure you have configured the communications and

radio parameters on your CN3.

2 Make sure you have selected Funk as your security choice.

3 Open Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security

> Profile.

5 For Association, choose WPA or WPA2 and press Enter.

Encryption automatically defaults to TKIP if you are using
WPA. Encryption automatically defaults to AES if you are
using WPA2.

6 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and

press Enter.

If you choose TTLS or PEAP:

a For Prompt for Credentials, choose Enter credentials

now.

Note: You can use Prompt for credentials to troubleshoot

your connection to the network if you have problems.

b Select User name and type your user name.

c Select User Password and type a user password.

d For Val idat e Se r ve r Cer t ifi c ate , choose Ye s.

Note: You must have the date on the CN3 set correctly when
you enable Validate Server Certificate.

If you choose TLS:

a Load a user and root certificate on your CN3. For help,

see “Loading a Certificate” on page 99.

b For Val idat e Se r ve r Cer t ifi c ate , choose Ye s.

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Chapter 3 — Configuring the Computer

c You m ust e n ter a User Name and Subject Name. You can

also enter a Server Common Name if you want to
increase your level of security.

7 Exit Intermec Settings.

To enable WPA-PSK or WPA2-PSK with Funk security

1 Make sure you have configured the communications and

radio parameters on your CN3.

2 Make sure you have selected Funk as your security choice.

3 Open Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security

> Profile.

5 For Association, choose WPA or WPA2.

6 For 8021x, choose None.

7 For Pre-Shared Key, enter the pre-shared key or the

passphrase.

The pre-shared key must be a value of 32 hex pairs preceded
by 0x for a total of 66 characters. The value must match the
key value on the access point. The passphrase must be from 8
to 63 characters. After you enter a passphrase, the CN3
internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

8 Exit Intermec Settings.

Configuring 802.1x Security With Funk Security

1 Make sure you have configured the communications and

radio parameters on your CN3.

2 Make sure you have selected Funk as your security choice.

3 Open Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security

> Profile.

5 For Association, choose Open.

6 For Encryption, choose WEP.

7 For Authentication, choose TTLS, PEAP, or TLS.

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Chapter 3 — Configuring the Computer

If you choose TTLS or PEAP:

a Select User name and type your user name.

b Select Password prompt, and choose Enter password

now.

Note: You can use Prompt for password to troubleshoot your

connection to the network if you have problems.

c Select User Password and type a user password.

d For Val idat e Se r ve r Cer t ifi c ate , choose Enabled.

If you choose TLS:

a Load a user and root certificate on your CN3. For help,

see “Loading a Certificate” on page 99.

b For Val idat e Se r ve r Cer t ifi c ate , choose Ye s.

c You m ust e n ter a User Name and Subject Name. You can

also enter a Server Common Name if you want to
increase your level of security.

8 Exit Intermec Settings.

Configuring LEAP Security on the CN3

1 Make sure you have selected Funk as your security choice.

2 Make sure you have configured the communications and

radio parameters on your CN3.

3 From Intermec Settings, choose Communications > 802.11

Radio > Funk Security > Profile.

4 For 8021x, choose LEAP.

5 For Association, choose Open, WPA, WPA2, or Network

EAP. Encryption automatically defaults to TKIP if you
choose WPA, to AES if you choose WPA2, and to WEP if
you choose Open or Network EAP.

6 For Prompt for Credentials, choose Enter credentials now.

7 Select User name and type your user name.

8 Select User Password and type a user password.

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9 Exit Intermec Settings.

Chapter 3 — Configuring the Computer

Configuring Static WEP Security With Funk Security

1 Make sure you have selected Funk as your security choice.

2 Make sure you have configured the communications and

radio parameters on your CN3.

3 Open Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security

> Profile.

5 For Association, choose Open.

6 For Encryption, choose WEP.

7 For 8021x, choose None.

8 Define a value for the keys you want to use. You can define up

to four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13
bytes long depending on the capability of the radio. Set a 5­byte value for 64-bit WEP or a 13-byte value for 128-bit
WEP. Hex keys must be preceded by 0x and contain 5 or 13
hex pairs.

9 For Transmit key, choose the key you want to use for

transmitting data.

10 Exit Intermec Settings.

Configuring Funk Security Using the Profile Wizard

You can start 802.11 b/g communications on the CN3 using the
Profile Wizard. A profile contains all the information necessary to
authenticate you to the network, such as login name, password or
certificate, and protocols by which the CN3 is authenticated. You
can have up to four profiles for different networks. For example,
you may have different login names or passwords on different
networks.

To select a profile for Funk security

1 Select Start > Settings > the Systems tab > Wireless

Network.

or

Tap the iConnect icon ( ) in the lower right corner of the
Today screen and select To o l s > Wireless Settings.

84 CN3 Series Mobile Computer User’s Manual