Intermec CN4NI, CN4, CN4e User Manual

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Mobile Computer

CN4, CN4e, CN4NI

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

miniSD is a trademark of the SD Card Association. The SD logo is a trademark.

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty.

ii CN4 Mobile Computer User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as Revision 001.

Version Number

003 10/2011 Revised to add information on sending feedback

002 08/2010 Revised to support the CN4NI Mobile Computer

Date Description of Change

about this manual and to correct the clean booting procedure.

and the EA11 area imager.

CN4 Mobile Computer User’s Manual iii

iv CN4 Mobile Computer User’s Manual

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Using the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CN4 Series Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Managing Power on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Choosing a Power Management Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Customizing Power Timeouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Contents

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Entering Characters on the Alphabetic and QWERTY Keypads. . . . . . . . . . . . . . .13

Using Caps Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Using the Green Key Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Windows Mobile Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the CN4 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Adjusting the Volume of the Rear Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Enabling the Vibrate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Contents

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Improving Imager Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Capturing Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Configuring the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . .30

Copying Images to Your Desktop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Integrating Image Capture Into Your Application . . . . . . . . . . . . . . . . . . 32

Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Capturing Documents (EA21 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing a miniSD or SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting Up GPS on Your CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Using the GPSID Installed on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Learning About Additional GPS Options for the CN4 . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting and Configuring the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Managing the CN4 With SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Turning the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring the CN4 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .49

Using Intermec Settings Directly On the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Hiding Menu Items in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Configuring the CN4 for Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

vi CN4 Mobile Computer User’s Manual

Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Connecting to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Managing Network Connections With iConnect. . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .65

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Developing Applications for the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Choosing a Target Location for the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installing Applications on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Installing Applications Using SmartSystems Foundation Console. . . . . . . . . . . .73

Installing Applications Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . .74

Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Contents

Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Integrating Image Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Calling Image Capture From Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Creating and Editing the Image Capture XML File . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Image Capture XML Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Locating Upgrade Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Upgrading the CN4 Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . . . . 84

Upgrading the CN4 Using a miniSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

CN4 Mobile Computer User’s Manual vii

Contents

Troubleshooting and Maintaining the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . 87

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Troubleshooting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Checking 802.11 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Resetting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Warm Booting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Cold Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Clean Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Cleaning the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Specifications and Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Device Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Core Messaging Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Other Available Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Language-Specific Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

viii CN4 Mobile Computer User’s Manual

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Before You Begin

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

CN4 Mobile Computer User’s Manual ix

Before You Begin

Web Support

Visit the Intermec website at www.intermec.com to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your Intermec product.

Send Feedback

Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at TechnicalCommunications@intermec.com.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec website, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support > Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr

IN Information System PTD LTD

6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea Email: jmyou@idif.co.kr or korlim@gw.idif.co.kr

x CN4 Mobile Computer User’s Manual

Who Should Read This Manual

This manual is written for the person who is responsible for installing, configuring, and maintaining the CN4, CN4e, and CN4NI Mobile Computers.

This manual provides you with information about the features of the mobile computer and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the mobile computer, you should be familiar with your network and general networking terms, such as IP address.

Patent Information

Product is covered by one or more of the following patents:

4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930

There may be other U.S. and foreign patents pending.

xii CN4 Mobile Computer User’s Manual

Using the CN4

This chapter introduces the CN4 and CN4e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics:

• Introducing the CN4 Series Mobile Computers

• What’s New in This Release

• Using the Battery

• Using the Keypad

• Understanding the Audio Features

• Using the Screen

• Understanding the Status LEDs

• Using the Imager

• Using the Color Camera

• Installing a miniSD or SIM Card

• Setting Up GPS on Your CN4

Chapter 1 — Using the CN4

Introducing the CN4 Series Mobile Computers

The Intermec CN4 and CN4e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile®

6.1 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.

The CN4 and CN4e support similar feature sets. The CN4e offers extended environmental specifications and larger keys for data intensive applications. The CN4NI (both the CN4 and CN4e) is certified for use in non-incendive environments. Throughout this manual, all versions of the computer are referred to as the CN4 Series Mobile Computer or CN4.

CN4e and CN4 Mobile Computers

The CN4 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.

2 CN4 Mobile Computer User’s Manual

Standard CN4 features include:

• GPS, 802.11b/g, Bluetooth®, and WWAN radios. For WWAN,

choose from one of these options:

• UMTS/HSDPA

• CDMA/1xRTT/EV-DO Rev A

• IP64 seal rating and 1.8 m (6 ft) drop specification

• a 2-megapixel color camera with LED flash, EA21 Area Imager, or

EA11 Area Imager.

• 128 MB RAM.

• a numeric, QWERTY (CN4), or alphabetic (CN4e) keypad.

Use this manual to understand how to use the features and options available on the CN4. For information about the Windows Mobile applications installed on the CN4, see the online help.

What’s New in This Release

This version of the manual has been updated to:

Chapter 1 — Using the CN4

• add information on sending feedback about this manual. For

more information, see “Send Feedback” on page x.

• correct the clean booting procedure. For more information, see

“Clean Booting the CN4” on page 99.

Using the Battery

The CN4 uses the following Intermec batteries as a main power source. All have been certified to meet the IEEE 1725 standard for rechargeable batteries.

Standard and Extended Batteries for CN4 and CN4e

Computer Uses This Standard Battery Uses This Extended Battery

CN4 AB8 or AB15 AB9 or AB16

CN4e N/A AB9 or AB16

CN4NI N/A AB28

CN4 Mobile Computer User’s Manual 3

Chapter 1 — Using the CN4

Standard batteries have 8.1 Watt hours capacity and extended batteries have 14.8 Watt hours capacity. You must fully charge the battery before you can use the CN4.

The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100 °C (212 °F) or incinerate it.

If you fail to replace the low battery immediately, you may lose important data or applications.

If the CN4 is not on external power and you remove the battery pack, you need to install a charged battery within 5 minutes, or the CN4 resets and you could lose data.

Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries.

Charging the Battery

The battery pack should be fully charged before you use the CN4 for the first time. If battery temperatures are within the battery charging range of 0 °C to 40 °C (32 °F to 104 °F), the standard battery pack takes up to four hours to charge. The extended battery pack takes up to five hours.

The battery is fully charged when the battery status LED shows a steady green.

To charge the battery

• Insert the battery into a quad battery charger, a single dock, or a

multidock, or attach external power to the CN4 with the battery installed. For information on these accessories, see “Accessories”

on page 109.

Changing the Battery

When you remove the battery from the CN4, an internal super capacitor maintains your status, memory, and real-time clock for up to five minutes. To maximize this time, suspend the CN4 before changing the battery.

4 CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN4

To change the battery

1 Press and release the Power button to suspend the CN4.

2 Unsnap the top end of the handstrap.

3 Slide the tab on the battery to release it from the CN4.

Note: For the CN4NI, use a Phillips screwdriver to loosen and tighten the battery set screw.

4 Place the end of the battery into the battery compartment as

shown in the next illustration, and press down on the other end of the battery until it clicks into place.

5 Snap the top of the handstrap into place.

CN4 Mobile Computer User’s Manual 5

Chapter 1 — Using the CN4

Checking the Battery Status

A quick way to check the status of your battery is to look at the battery icon on the CN4 Status bar.

Battery Icon Status

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace or charge the battery soon.

Battery is critically low. You need to replace or charge the battery now.

Battery is charging.

The Battery Status LED indicates the charging status.

Battery status LED

Understanding the Battery Status LED

Battery Status Description

Steady green The battery is more than 95% charged and CN4 is

on a charger.

Blinking red The battery is low. CN4 goes into Suspend mode.

Charge or replace the battery.

Steady red and the CN4 is attached to external power.

Steady red and the CN4 is not attached to external power.

6 CN4 Mobile Computer User’s Manual

The battery is charging.

The CN4 firmware is not working properly. Cold boot the CN4 as described in “Cold Booting the

CN4” on page 98.

Chapter 1 — Using the CN4

Understanding the Battery Status LED (continued)

Battery Status Description

Steady amber The battery is missing or is unable to charge.

If the battery will not charge, it may be because the temperature is outside of the charging range, or you may be using a battery not approved by Intermec. You need to use one of the battery models specified in “Standard and Extended

Batteries for CN4 and CN4e” on page 3.

Off The CN4 is not on external power and the battery

is operating normally.

You can also check the battery status by using the Power application.

To check the battery status

• Tap Start > Settings > the System tab > Power > the Battery tab.

CN4 Mobile Computer User’s Manual 7

Chapter 1 — Using the CN4

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN4, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips you can do to maximize the life of your battery.

Battery Conservation Tips

When You Want To: Do This to Save Battery Power:

Operate the CN4 and the Low Battery status icon appears or the Battery light comes on.

Stop using the CN4 for five minutes or longer.

Store the CN4 for more than a day.

Store the battery outside the CN4.

Managing Power on the CN4

Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.

Press the Power button to turn off the CN4. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN4 to an external power source.

Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the Power button to turn off the CN4.

If you are storing the CN4 for a few days, like over the weekend, install the charged battery or attach the CN4 to a power source.

If you are storing the CN4 for longer, remove and charge the battery, then store both the battery and the CN4 in a cool location.

If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.

Store the batteries in a charger.

By default, the CN4 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time.

8 CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN4

There are several ways you can manage power:

• You can set the amount of time that the screen stays on, or the

amount of time the CN4 stays on after the screen turns off. For help, see “Customizing Power Timeouts” on page 10.

• You can change the amount of time the screen backlight stays on.

For help, see “Configuring the Backlight” on page 22.

• You can choose a Power Management Profile to manage power

based on the way you use your CN4. Each profile turns off the screen and the CN4 at preset times, and maintains data connections differently. For help, see the next section.

Choosing a Power Management Profile

1 Tap Start > Settings > the System tab > Power Profiler.

2 From the drop-down list, select Windows Mobile Classic,

Windows Mobile Standard, or Windows Mobile Phone. If the list is grayed out, uncheck the Enable Advanced Settings check box.

For more information, see the next section, “About Power

Management Profiles.”

3 Tap ok in the upper right corner to save your changes.

CN4 Mobile Computer User’s Manual 9

Chapter 1 — Using the CN4

Power Profiler also provides advanced settings that allow you to finetune the power usage. You can choose to have the Power button turn off the screen or turn off the device.

Note: You can also configure all of the settings in Power Profiler using Intermec Settings. For help with Intermec Settings, see “Configuring

the CN4 Parameters” on page 48.

About Power Management Profiles

Use the Windows Mobile Standard profile (default) for applications that power off infrequently, such as inventory management or terminal emulation. If the CN4 does not have any activity, the screen turns off, but WAN, LAN, or Bluetooth radio connections are maintained in a low power state. If there continues to be no activity, the CN4 eventually turns off LAN and Bluetooth data connections and goes into Suspend mode. The CN4 maintains its WAN connection during Suspend mode, and still receives incoming phone calls or other data. To wake up the CN4 and restore other connections, press the Power or Scan button.

Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over LAN or Bluetooth. It can only maintain data connections when the CN4 is on and all peripherals are enabled. If the screen is off, you do not have any LAN, or Bluetooth connections, but the CN4 maintains its WAN connection and still receives incoming phone calls or other data. To wake up the CN4 and restore other connections, press the Power or Scan button.

Use the Windows Mobile Phone profile when you have a system that requires network wake-up or you need the CN4 to always be connected to the network. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections. To turn the screen back on, press the Power or Scan button.

Customizing Power Timeouts

Note: When you set timeout values this way, you override values used by the Power Management Profiles.

10 CN4 Mobile Computer User’s Manual

Chapter 1 — Using the CN4

To customize power timeout values

1 Tap Start > Settings > System tab > Power Profiler.

2 In the Power Profile tab, tap Enable Advanced Settings.

3 Tap the Screen Settings tab to change screen timeout values:

• Check the Enable Screen Off check box to be able to turn off

the screen independently of the CN4.

• To change the amount of inactivity time before the screen

turns off, move the Battery Power or External Power sliders.

For battery power, choose from 1 to 6 minutes. For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.

4 Tap the Device Settings tab to change power timeout values:

• Check the Enable Device Off check box to be able to turn off

the CN4 by pressing the Power button. This feature is enabled by default unless you are using the Windows Mobile Phone power profile.

• To change the amount of inactivity time before the CN4 turns

off and goes into Suspend mode, move the Battery Power or External Power sliders.

For battery power, choose from 1 to 6 minutes. For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.

5 Tap the Power Button tab to change what happens when you

press the Power button:

• Choose Turn off the Device to put the CN4 in Suspend mode

when you press the Power button. In Suspend mode, data connections (except for WAN) are turned off. To restore data connections, you need to press the Power button to wake up the CN4.

• Choose Turn off the Screen if you want to leave the CN4 on

but with the screen turned off when you press the Power button. This mode uses more power than Suspend mode, but maintains all data connections. Press the Power button to turn the screen on.

CN4 Mobile Computer User’s Manual 11

Chapter 1 — Using the CN4

Using the Keypad

The CN4 comes with either a QWERTY keypad or a numeric keypad. The CN4e comes with either an alphabetic keypad or a numeric keypad.

The QWERTY and alphabetic keypads are for applications that require mainly alphabetic data. The numeric keypads are for applications requiring mainly numeric data.

CN4 QWERTY Keypad CN4 Numeric Keypad

CN4e Alphabetic Keypad CN4e Numeric Keypad

Note: Some available characters are not printed on the keypad overlays. For a complete list of available characters, see Appendix B,

“Keypads and Keystrokes.”

12 CN4 Mobile Computer User’s Manual

Using the Color-Coded Keys

All keypads include color-coded modifier keys for characters, symbols, and functions printed on the keypad overlay. The numeric keypads include an orange alphanumeric keypads include an orange

Using the Color-Coded Keys

To Do T h is Press Example

Use an orange character or function printed above a key.

Use a green character or function printed above a key.

Lock the orange or green key to stay on.

Unlock a green or orange key.

b key (LED illuminates) and

then the key with the character or function printed above it (LED turns off).

c key (LED illuminates) and

then the key with the character or function printed above it (LED turns off).

b or c twice. On the numeric keypad, press c

b or c once. Press the b or c once to unlock

b modifier key and a green c modifier key. The

b modifier key.

On the QWERTY keypad, press

b and then Q to type the @

character.

On the numeric keypad, press and then 2 to type a lowercase a.

twice and the green LED illuminates and stays on.

the key and turn off the LED.

Chapter 1 — Using the CN4

Entering Characters on the Alphabetic and QWERTY Keypads

Press the key for the character to type that character. To type a character or access a function printed on the keypad overlay, press and then press the key for the character or function you want.

To type a single uppercase letter on the QWERTY and alphabetic keypads, press

] and then the letter key.

Using Caps Lock

To type only uppercase letters, press b ] to enable the Caps Lock feature. Press the same key sequence to disable Caps Lock. When Caps Lock is enabled, the Caps Lock LED turns on.

While Caps Lock is enabled, you can still type orange characters by pressing enabled until you press

CN4 Mobile Computer User’s Manual 13

b and then the key for that character. Caps Lock remains

b ].

Chapter 1 — Using the CN4

Entering Characters on the Numeric Keypads

To type a character or access a function printed in orange on the keypad overlay, press function you want.

To type a character or access a function printed in green on the keypad overlay, press function you want.

Above most of the keys, there is a grouping of three or four letters. To type letters above a key, press times depending on the placement of the letter.

b and then press the key for the character or

c and then press the key for the character or

c and then press the key one to four

For example, above

• To type “c”, press

• To type “C,” press

2 there are the letters “ABC”:

c 2 2 2.

c 1 and then press c 2 2 2.

Using the Green Key Lock Feature

Press c c to enable the Green Key Lock feature. When the green c key is locked, you can type letters without pressing number key.

• While the green key is locked, press

uppercase and lowercase letters.

• To turn off the Green Key Lock, press

Note: If you turn off the Green Key Lock, you may need to press c 1 to return to lowercase letters if uppercase letters were previously enabled.

1 to toggle between only

Using the Windows Mobile Application Keys

On the CN4e keypads, the keys closest to the screen are the standard Windows Mobile application keys.

c before each

Windows Mobile Application Keys on CN4e Keypad

14 CN4 Mobile Computer User’s Manual

On the CN4 keypads, you can access the Windows Mobile application keys as follows:

Windows Mobile Application Keys on CN4 Keypads

To Use On Numeric Keypad, Press On QWERTY Keypad, Press

Softkey 1 b 1 b W

Softkey 2 b 3 b O

“ok” b | b P

Using the Power Button

When you press the Power ^ button, you put the CN4 into Suspend mode. In this lower power mode, the CN4 continues to supply power to all memory, but turns off power to most hardware such as the display. This feature is designed to prolong battery life.

Note: If you do not have a SIM card installed, it may take up to 30 seconds for the CN4 to suspend.

Chapter 1 — Using the CN4

Understanding the Audio Features

The CN4 audio features include two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds.

Using the CN4 as a Cell Phone

Note: For more information on using the phone, see “Configuring

the Phone” on page 46.

When you use the CN4 as a cell phone, use the microphone and a front speaker for talking on the phone.

CN4 Mobile Computer User’s Manual 15

Chapter 1 — Using the CN4

Phone volume slider

Microphone and Front Speaker Locations

Front speaker

Microphone

To adjust the volume of the front speaker

1 Tap the Volume icon ( ) at the top of the screen.

2 In the Volume adjust box, tap On.

3 Move the volume slider for the phone.

16 CN4 Mobile Computer User’s Manual

Adjusting the Volume of the Rear Speaker

Rear speaker

Volume up/down

Rear speaker volume slider

The rear speaker is used for all other computer audio. You can set the volume to off, very low, low, medium (default), high, and very high.

Location of the Rear Speaker and Volume Control

Choose one of these methods to change the rear speaker volume.

• Use the Volume slider to change the rear speaker volume:

a Tap the Volume icon ( ) at the top of the screen.

Chapter 1 — Using the CN4

CN4 Mobile Computer User’s Manual 17

b In the Volume adjust box, tap On.

c Use your stylus to move the volume slider for the rear speaker.

• Press the side volume button to change the volume:

• Press the top to turn the volume up.

• Press the bottom to turn the volume down.

• Use Intermec Settings to set the default volume. For help, see

“Configuring the CN4 Parameters” on page 48.

Chapter 1 — Using the CN4

Enabling the Vibrate Mode

You can enable the vibrate mode when audio is difficult to hear, such as in a high noise environment. When enabled, the CN4 vibrates when the scanner performs a good read or when the phone receives a call.

To enable the vibrate feature

1 Tap the Volume icon ( ) at the top of the screen.

2 Tap Vibrate.

Note: The Volume icon in the Navigation bar changes to look like a vibrating CN4 ( ) when the Vibrate feature is enabled.

Using the Screen

The CN4 has a 3.5" diagonal, 240 x 320 pixel (QVGA) transflective TFT-LCD 64K color display.

• The Status bar displays the Start flag, connectivity icons, the

Volume icon, and the time and next appointment.

• The Today screen displays shortcuts to some of the applications

installed on the CN4 and important information for the day.

The Command bar displays the onscreen keyboard icon, Windows Mobile 6.1 links, and icons to any applications that are running, but are hidden from view.

18 CN4 Mobile Computer User’s Manual

Status bar

Today screen

Command bar

The Windows Mobile Today Screen

To turn the screen backlight on and off:

Chapter 1 — Using the CN4

• For all keypads except the QWERTY keypad, press

• For the QWERTY keypad, press

Note: To help conserve battery power, you can change the amount of time that the screen backlight stays on. For help, see “Configuring

the Backlight” on page 22.

Using the Stylus

The CN4 has a stylus for selecting items and entering information on the touch screen.

Functions You Can Perform With the Stylus

Action Description

Tap Touch the screen once with the stylus to select options,

Drag Hold the stylus on the screen and drag across the screen to

Tap and hold Tap and hold the stylus on an item to see a menu of actions

b ..

open or close applications, or launch menus from the Command bar.

select text and images.

available for that item. On the pop-up menu that appears, tap the action you want to perform.

CN4 Mobile Computer User’s Manual 19

Chapter 1 — Using the CN4

Understanding the Screen Icons

The screen icons on the Status bar and Command bar indicate battery charge levels, network connections, and so on. Some standard Microsoft icons are included in this table.

Computer Screen Icons

Icon Description

The battery is full.

The battery is low. You need to replace or charge the battery very soon.

The CN4 is on external power and the battery is charging.

The volume is turned off. To turn the volume back on, tap this icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

The 802.11b/g radio is connected to the wireless network.

The phone is connected to your WAN network.

The computer is connected through the USB port to your desktop PC.

The iConnect application icon. Tap it to set up Ethernet or Wireless settings.

No SIM card is installed.

20 CN4 Mobile Computer User’s Manual

Aligning the Touch Screen

If the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen.

To align the touch screen

1 Tap Start > Settings > the Systems tab > Screen.

2 Tap Align Screen and follow the instructions to align the screen.

3 Tap ok.

If the touch screen is so out of alignment that you cannot open the Start menu, you may need to align the screen menu using only the keypad, or as a last resort you can perform a clean boot. For more information about performing a clean boot, see “Clean Booting the

CN4” on page 99.

To align the touch screen using the keypad

1 Press

~ (upper left corner of the keypad).

Chapter 1 — Using the CN4

2 Press

3 Press

4 On the CN4e, press

5 Use the arrow keys to choose Screen and then press

6 Tab to Align Screen and press

7 Follow the instructions to align the screen.

8 Tap ok.

d to select Settings and then press e.

j or i until the Personal tab is selected.

r to select the System tab.

On the CN4, press

b d to select the System tab.

CN4 Mobile Computer User’s Manual 21

Chapter 1 — Using the CN4

Configuring the Backlight

By default, the CN4 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.

It is possible to override the backlight settings by changing the power management settings. For more information on configuring power management, see “Managing Power on the CN4” on page 8.

To configure the backlight

1 Tap Start > Settings > the System tab > Backlight > the Battery

Power tab.

2 With Turn off backlight if device is not used for checked, select

the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).

You can also use Intermec Settings to configure the backlight settings. For more information, see “Configuring the CN4

Parameters” on page 48.

22 CN4 Mobile Computer User’s Manual

Understanding the Status LEDs

The status LEDs above the display show the following information:

Good Read LED and Intermec Ready-to-Work indicator

Notiﬁcation LED

Understanding the LEDs

LED Color Description

Notification Orange The CN4 is notifying you of a pending alarm

Good Read Green The CN4 has successfully decoded a bar code.

Ready-to-Work™ indicator

Blue The CN4 is suspending or resuming with the

Blinking blue

Off ITE is not installed or not running.

Battery status LED

or message. For more information on the Battery Status LED, see “Understanding the

Battery Status LED” on page 6.

display turned off. Intermec Terminal Emulator (ITE) is running

and connected to the host.

ITE is running but not connected to the host.

Chapter 1 — Using the CN4

The Ready-to-Work indicator (blue light) is for SmartSystems Foundation, which is part of a wireless network using all Intermec devices. Selected application software programs may also use the indicator for other purposes. For more information, see “Managing

the CN4 With SmartSystems Foundation” on page 44.

Note: The blue light may stay on for up to 30 seconds, but will usually

turn off after less than 10 seconds. During this time, do not toggle the CN4 on or off and do not remove the battery. If the computer seems to behave erratically, first try warm booting and then cold booting the CN4 as described in “Resetting the CN4” on page 97.

CN4 Mobile Computer User’s Manual 23

Chapter 1 — Using the CN4

Using the Imager

The CN4 has two available area imagers: EA11 and EA21. The EA11 provides a “laser-like” aimer and is optimized for a scan-intensive environment. The EA21 provides a laser framer and is optimized for document imaging. Both area imagers can scan 1D and 2D bar codes.

The following table shows the minimum bar code size supported by each imager.

Minimum Bar Code Sizes

Imager 1D 2D

EA11 5 mil 5 mil

EA21 6 mil 10 mil

The area imager in the CN4 can perform multiple tasks:

• Reading bar codes, including 1D, 2D, and composite symbologies

and postal codes. For more information, see the next section, “Reading Bar Codes.”

• Capturing images. Use the imager like a digital camera to take

high-quality, grayscalegrayscale pictures. For more information, see “Capturing Images” on page 29.

• Capturing signatures. Use the imager to “photograph” signatures

on business forms, or to capture onscreen signatures or line drawings. For more information, see “Capturing Signatures” on

page 32.

• EA21 only: Document imaging of full business forms such as bills

of lading or invoices. For more information, see “Capturing

Documents (EA21 only)” on page 32.

24 CN4 Mobile Computer User’s Manual

Reading Bar Codes

Imager window

Side scan button

Front scan button

The CN4 imager can scan 1D and 2D bar code symbologies, composite symbologies, and postal codes. You can position the CN4 in almost any orientation to scan a bar code label.

Chapter 1 — Using the CN4

CN4 Imager and Scan Button Locations

CN4 Mobile Computer User’s Manual 25

Chapter 1 — Using the CN4

Side scan button

Imager window

Front scan buttons

CN4e Imager and Scan Button Locations

To read bar codes

1 Press the Power button to turn on the CN4, point the scanner

window a few inches from the bar code label, and hold steady.

2 Press and hold the Scan button. A laser pointer, illumination

beam, and aiming frame turn on.

26 CN4 Mobile Computer User’s Manual

Laser pointer

Chapter 1 — Using the CN4

3 Center the pointer over the bar code label and move the CN4 so

the bar code fills the aiming frame.

4 When a bar code label is successfully read, the CN4 makes a high

beep and the Good Read LED lights briefly.

5 Release the Scan button.

By default, these bar code symbologies are enabled on the CN4:

• Code 39

• Code 128/GS1-128

• DataMatrix

• EAN-8

• EAN-13

• PDF417

• UPC-A

• UPC-E

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If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer. Use Intermec Settings to enable and disable symbologies. For help, see

“Configuring the CN4 Parameters” on page 48.

Improving Imager Performance

If you experience problems reading bar codes, try some of these tips to improve the imager performance.

• Keep your hand as steady as possible while scanning a label.

• Position the imager as close to the bar code as possible while still

• Enable only the bar code symbologies that you need to use every

You can also choose a predefined mode that optimizes imager settings for different needs or environments.

To choose a predefined mode for the imager

1 Start Intermec Settings. For help, see “Configuring the CN4

being able to capture the entire bar code.

day.

Parameters” on page 48.

2 Tap Data Collection > Internal Scanner > Imager Settings >

General and then choose an option from the Predefined Modes

list:

Predefined Mode Select If You Are Scanning:

1D Only 1D labels.

1D and 2D Standard (Default) All types of bar code labels.

1D and 2D Bright Environment

1D and 2D Reflective Surface

Custom In conditions that require customized settings.

In high ambient light, such as outdoors in the sunshine.

Glossy labels.

For complete information about these settings, commands, and parameters, see the

Intermec Settings Command Reference Manual.

3 Save your settings.

28 CN4 Mobile Computer User’s Manual

Capturing Images

The Data Collection Resource Kit includes .NET classes you use in your image capture applications. For more information, see

“Developing Applications for the CN4” on page 72.

The CN4 includes Image Capture, a utility application that demonstrates this feature.

Using the Image Capture Application

1 Tap Start > Programs > Image Capture.

Chapter 1 — Using the CN4

The Image Capture main screen shows streaming video from the imager.

2 (Optional) Adjust the Contrast slider for the best image:

• For brightly lit environments, move the slider to the right.

• For dark areas, move the slider to the left.

Note: For best results, move the slider a little at a time until you see a change in the onscreen image.

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3 Point the CN4 at the subject for the image and press Enter. The

4 Tap-and-drag to scroll the image.

image appears.

Tap to zoom in, or tap to zoom out.

To save the image, tap .

To discard the image, tap .

By default, images are saved to the My Documents\ImageCapture directory on the CN4, with the filename Image_$<image_number>. After you save or discard an image, the main screen appears and the CN4 is ready to capture another image.

5 To view saved images, tap Options and choose Gallery.

Tap and to view the images one at a time.

Tap to zoom in, or tap to zoom out.

To discard the image, tap . To discard all saved images, tap Options and choose Delete All Files.

To exit the Gallery, tap Options and choose Exit Gallery.

6 To close the application, tap ok.

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Configuring the Image Capture Application

The default Image Capture settings apply to most situations where the ambient lighting is adequate for office work. However, you may need to change those settings depending on the conditions in which images will be captured, such as outdoors in bright sunlight or inside a darkened warehouse.

To configure Image Capture settings

1 Tap Options and choose Settings.

2 Change settings as needed. For help, see the next table.

Image Capture Settings Descriptions

Setting Description

Edge

Enhancement

Lighting

Correction

Noise

Reduction

Subsampling Sets the resolution of the image by choosing a ratio. A

Rotation Rotates the processed image clockwise in 90°

File Format File type for saved images. Choose either BMP

Compression

Quality

Adjusts contrast to enhance the edges of objects. Default is Medium. Too high a setting for the environment adds noise to the image.

Corrects for inconsistent lighting; for example, if the edges of the image are much darker than the center, this feature lightens the edges to match the center. Default is Disabled.

Reduces noise resulting from edge enhancement. Range is 0 (default) to 9. Too high a value can cause banding.

ratio of 1:4 means that the processed image will contain 1 pixel for every 4 pixels in the original image. The lower the ratio, the larger and more detailed the image. Range is 1:2 to 1:8. Default is None.

increments. Default is 0 (no rotation).

(default) or JPEG format.

Sets JPEG compression quality. Range is 0 to 100%. Default is 60.

3 Tap Options and choose Save Changes and Exit, or choose

Discard Changes and Exit to abandon your changes.

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Copying Images to Your Desktop PC

You can connect to the CN4 with ActiveSync and browse to the \My Documents\ImageCapture directory to download image files to your desktop PC. For help, see “Connecting to a PC” on page 45.

You can also use other automated file transfer methods to copy files.

Integrating Image Capture Into Your Application

You can integrate Image Capture into your own application by calling it from your application. You can also customize Image Capture settings by creating and editing the Image Capture configuration .xml file. For help, see “Integrating Image Capture” on page 76.

Capturing Signatures

A signature capture is a grayscale image of a signature on paper or other business form. To use signature capture in your applications, use the SignatureCapture components in the Data Collection Resource Kit.

Ink capture is the process of saving an onscreen image, such as a signature or simple line drawing, to a file. To use ink capture in your applications, use the InkCapture components in the Mobile Gadgets Resource Kit.

For more information, see “Developing Applications for the CN4”

on page 72.

Capturing Documents (EA21 only)

Use the Intermec Enhanced Mobile Document Imaging (eMDI) application to capture documents and create electronic files of printed documents.

Note: The eMDI application places a watermark on the captured documents until you purchase the eMDI Client Software License (P/N 454-025-001). For more information, contact your local Intermec representative.

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To use the eMDI application

1 Tap Start > Programs > Document Imaging.

2 Point the CN4 at the document to be captured.

3 Press and hold the Scan button. A laser pointer, illumination

beam, and aiming frame turn on.

Scan button

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4 Keep the pointer centered on the document and move the CN4 so

5 Release the Scan button. The captured image appears.

6 Tap-and-drag to scroll the image.

the aiming frame approaches the edges of the document.

When the frame stops flashing, the CN4 captures the document.

Tap to zoom in, or tap to zoom out.

To save the image to the Gallery, tap .

To discard the image and try again, tap .

7 To close the application, tap ok.

You can use eMDI as a standalone application, or you can call eMDI from your own application. For more information, see the Enhanced

Mobile Document Imaging User’s Guide.

You can also access the document capture APIs by using components in the Data Collection Resource Kit. For more information on Resource Kits, see “Developing Applications for the CN4” on

page 72.

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Using the Color Camera

Note: The CN4 can be ordered with either a color camera or one of the the area imagers, but not both.

The optional, 2-megapixel color camera with flash is factory-installed in the upper back of the CN4, as shown in the following illustration.

Chapter 1 — Using the CN4

Flash

Camera

Color Camera and Flash Location

You can take photos in either high-resolution or compressed format, with resolutions up to 1600 x 1200 pixels. When you take a picture, the images are saved as .jpg files and stored in the /My Documents/ My Pictures folder.

You can use the Pictures & Videos application on the CN4 to take, view, and edit pictures or record and launch video clips stored on the CN4 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.

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After the color camera is enabled, you can configure camera options by going to Menu > Options or Menu > Tools > Options from the Pictures & Video screen. While you are in the Pictures & Videos application, you can select Start > Help for more information on using the camera.

To take a picture with the camera

1 Tap Start > Programs > Pictures & Videos.

2 Tap the Camera option in the grid or tap Camera in the taskbar.

3 Using the screen display as a viewfinder, move the camera until

you have the image you want to capture.

4 Press Enter to save the image. If you select to save your pictures to

main memory, they are saved to permanent storage on the CN4.

To save pic ture files

1 Tap Menu > Options > the Camera tab.

2 Select a file save location, type a filename prefix, and select a

compression level.

3 Tap ok.

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Installing a miniSD or SIM Card

You can corrupt your miniSD card if you do not follow these installation and removal procedures exactly. Before installing a miniSD card, inspect the gasket in the compartment for any damage or wear, and contact your Intermec representative if you find any damage or wear.

The miniSD card and SIM card slots are located below a door inside the CN4 battery compartment.

When the door to the miniSD is opened and closed (for changing, installing, or removing the SIM or miniSD card), the CN4 performs a cold boot after you install the battery. For more information, see

“Cold Booting the CN4” on page 98.

To insert a miniSD or SIM card

1 Press the Power button to suspend the CN4, and then remove the

battery. For help with removing the battery, see “Changing the

Battery” on page 4.

2 Remove the two screws on the miniSD/SIM card slot door.

Chapter 1 — Using the CN4

3 Gently lift the door to the card slot.

4 Insert the SIM card or miniSD card as shown in the next

illustrations.

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miniSD card

SIM card

SIM card slot

5 Close the miniSD/SIM card slot door and insert the two screws.

To prevent damage to the door, do not overtighten the screws that secure the card slot door.

6 Replace the battery pack and then press the Power button. The

CN4 cold boots.

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Setting Up GPS on Your CN4

The integrated Global Positioning System (GPS) receiver in your CN4 delivers standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. However, Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.

Using the GPSID allows Intermec support for Extended Ephemeris, which enhances GPS performance by:

• reducing the amount of time it takes your GPS receiver to acquire

a fix.

• eliminating the need to obtain precise satellite data information

from the GPS satellites.

As a Microsoft software component, the GPSID also:

• allows multiple applications to simultaneously access the GPS

data stream.

Chapter 1 — Using the CN4

• provides access to GPS data without requiring applications to

recognize and parse NMEA syntax.

Using the GPSID Installed on the CN4

To use the GPSID installed on your CN4, you need to configure the GPSID settings.

To configure your GPSID settings

1 Tap Start > Settings > the System tab.

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2 Tap External GPS. The GPS Settings screen appears.

3 On the Programs tab, select the COM port that you want your

4 Tap the Hardware tab, and select these settings.

programs to use to get GPS data from your CN4.

Note: COM1 and COM3 are reserved.

GPS hardware port: COM3

Baud rate: 57600

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5 Tap the Access tab and select the Manage GPS automatically

check box.

6 Tap ok.

To enable extended ephemeris

1 Tap Start > Settings > the System tab.

2 Tap iGPS settings. The iGPS Settings screen appears.

3 Tap the Advanced tab.

4 Select the Enable extended ephemeris check box.

5 Tap ok.

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Learning About Additional GPS Options for the CN4

Intermec provides enhanced feature support for the Extended Ephemeris data capability. For the latest Extended Ephemeris data files and other CN4 downloads, visit the CN4 downloads page on the Intermec website at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.

42 CN4 Mobile Computer User’s Manual

Connecting and Configuring the CN4

Use this chapter to understand how to configure the CN4 to communicate in your network. This chapter contains these topics:

• Managing the CN4 With SmartSystems Foundation

• Connecting to a PC

• Configuring the Phone

• Configuring the CN4 Parameters

• Configuring the CN4 for Your Network

• Configuring Wireless Security

Chapter 2 — Connecting and Configuring the CN4

Managing the CN4 With SmartSystems Foundation

Intermec's SmartSystems™ Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices, including the CN4, simultaneously from a central server. The SmartSystems console displays all SmartSystems-enabled computers and peripherals in your network.

Intermec SmartSystems Foundation Console

Through the console, you can:

• drag-and-drop configuration bundles, operating system updates,

and firmware upgrades to multiple computers.

• save configuration settings from a single device and deploy those

settings to many devices simultaneously.

• remotely change settings on SmartSystems-enabled computers

and peripherals.

The SmartSystems console can report on asset locations and battery status, making it easier to manage your mobile devices.

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With an AutoDeploy license, SmartSystems can automatically push software, configuration settings, and other files to connected CN4s. The license also enables Scan-to-Connect, which makes connecting additional CN4s to your wireless network as easy as reading bar codes.

SmartSystems Foundation can be downloaded at no charge from the Intermec website. For more information, visit

www.intermec.com\SmartSystems. To purchase an AutoDeploy

license, contact your local Intermec sales representative.

Connecting to a PC

You can connect the CN4 to your desktop PC to transfer and synchronize files, remotely debug applications, and perform other device management activities. Visit

www.windowsmobile.com\getstarted to learn more about

synchronizing your CN4 with a desktop PC.

Use Microsoft ActiveSync to establish a connection between your CN4 and PC. ActiveSync can be downloaded for free from Microsoft. To establish an ActiveSync partnership between your CN4 and PC, you need to physically connect your CN4 to your PC using:

Chapter 2 — Connecting and Configuring the CN4

• an AD10 single dock and USB to mini-USB cable.

• an AA18 USB adapter and USB cable.

To establish an ActiveSync partnership

1 Download ActiveSync from the Microsoft website and install

ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.

2 Follow the onscreen instructions to establish a partnership. When

the partnership is established, the Microsoft ActiveSync screen appears on your PC.

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Configuring the Phone

The CN4 supports two types of cellular phone technology:

• CDMA EV-DO Rev A

• UMTS and GSM/EDGE

With the radio module installed in the CN4, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks.

The CN4 provides a phone speaker, microphone, and speakerphone. It also supports Bluetooth headsets or hands-free kits.

By default the phone is enabled. After you activate the phone, you can customize the features of the phone and network settings. For help, refer to the Windows Mobile help on your CN4.

Activating the CDMA Phone

The CDMA WAN radio module is installed at the factory. To activate your CDMA CN4, contact the carrier you have chosen and set up accounts for each device. The following table lists the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.

Currently Supported Carriers

Country Carrier

United States Sprint, Verizon

Canada Bell Mobility

The carrier will require the Electronic Serial Number (ESN) to start the activation process. You can find the ESN:

• on a label located in the upper right corner of the battery

compartment.

• on the outside of the CN4 shipping box.

The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process.

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After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone.

Values Required for CDMA Phone

Carrier Activation Method Activation Values You Need

Bell Mobility Activation Wizard Service Programming Code (SPC), also called the

activation code Mobile Directory Number (MDN) Mobile Station Identification Number (MSIN) System ID (SID) Network ID (NID) Mobile Country Code (MCC) Mobile Network Code (MNC) Username Password

Sprint Activation Wizard Master Subsidy Lock (MSL), also called the activation

code MDN Mobile Station Identifier (MSID)

Telecom New Zealand

Verizon Dial *22899, or

Activation Wizard SPC

SID NID

None - all parameters are automatically transferred

Activation Wizard

wirelessly.

After activation, the settings are permanently stored in the CDMA module. Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem.

To start the Activation Wizard

1 Tap Start > Phone.

2 In the Phone application, tap Menu > Activation Wizard.

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Activating the GSM/EDGE Phone

You use a SIM card to activate the GSM/EDGE phone on the CN4. You can purchase the SIM card from your network provider.

To activate the GSM/EDGE phone

• Install the SIM card in the CN4. For help, see “Installing a

miniSD or SIM Card” on page 37.

You may need to configure network settings for your provider. For information, tap Start > Help and see the procedures in the Windows Mobile online Help. Or, contact your network provider.

Making a Phone Call

After you activate your phone, you are ready to start making phone calls.

To make a phone call

1 Tap Start > Phone.

2 Tap the keys to enter the telephone number you want to call.

3 Tap the Talk button.

Turning the Phone On and Off

Use the iConnect utility to turn the phone on or off. For help, see

“Managing Network Connections With iConnect” on page 58.

Configuring the CN4 Parameters

You can configure many parameters on the CN4 such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the CN4 operates.

Operating parameters can be viewed and changed on the CN4 by using the Intermec Settings application on the computer. There are two ways to access Intermec Settings:

• Remotely via Intermec SmartSystems Foundation. When you use

SmartSystems, you can remotely configure all your CN4 computers as well as other SmartSystems-enabled Intermec

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computers and peripherals. For more information, see the next section.

• Directly on the CN4. Using Intermec Settings on the CN4 changes

only the settings on that computer. For more information, see

“Using Intermec Settings Directly On the CN4” on page 50.

• You can use a third-party device management product that

includes Intermec Settings Configuration Support, such as the Microsoft System Center Mobile Device Manager. Visit http://www.microsoft.com/systemcenter/mobile for more information.

You can also configure the CN4 with configuration bundles that you create using SmartSystems Foundation. For more information, see the SmartSystems Foundation online Help.

Using Intermec Settings Remotely With SmartSystems Foundation

Your CN4 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CN4 computers.

For more information on SmartSystems, see “Managing the CN4

With SmartSystems Foundation” on page 44.

To open Intermec Settings from the SmartSystems console

1 In the SmartSystems console, right-click a CN4.

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Chapter 2 — Connecting and Configuring the CN4

2 Select Intermec Settings.

3 Change settings as needed. As you choose parameters, information

on each parameter appears in the upper right-hand pane of the Intermec Settings browser.

4 When you are done making changes, choose File > Save Settings.

For help with using Intermec Settings, in the browser click Help > Contents.

For information on all parameters in Intermec Settings, see the

Intermec Settings Command Reference Manual.

Using Intermec Settings Directly On the CN4

You can use Intermec Settings on the CN4 to configure the computer and view system information.

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To use Intermec Settings

1 On the CN4, tap Start > Settings > the System tab > Intermec

Settings.

2 Tap a menu bar. A new menu or a list of configurable items

appears.

3 In a list of configurable items, choose or change options by

entering data in the entry fields or checking the appropriate check box.

• To restore the default settings to all items in the current menu,

tap Menu > Restore Menu Defaults. Tap Yes to clear the confirming message and restore menu defaults.

• To restore all default settings, tap Menu > Restore All

Defaults. Tap Yes to clear the confirming message and restore

all defaults, which may take a few minutes.

4 Tap Back or to save your changes and go back to the previous

screen.

Tap to return to the main menu.

5 To close Intermec Settings, in the main menu tap ok or choose

Menu > Exit.

For more information on all parameters in Intermec Settings, see the

Intermec Settings Command Reference Manual.

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Hiding Menu Items in Intermec Settings

In Intermec Settings, you can hide items in the CN4 menus, or in the directory tree in the SmartSystems console. Hidden items are not saved when you back up your settings in the SmartSystems console.

In Intermec Settings in the SmartSystems console:

• To hide menu items, right-click a menu item and choose Hide

Menu Item from the popup list. Click Yes to clear the confirming

message.

• To restore menu items, click the CN4 name at the top of the

directory tree to select it, and then choose View > Unhide Items. All hidden menu items are restored.

In Intermec Settings on the CN4:

• To hide menu items, tap and hold the item, and then choose Hide

Menu Item from the popup list. Tap Yes to clear the confirming

message.

• To restore hidden items in a single menu, tap and hold the menu

bar where the item was hidden, and then choose Restore Item Default from the popup list.

• To restore all hidden items in all menus, tap Menu > Unhide All

Items.

Note: When you restore default settings in Intermec Settings, only the

settings for visible items are restored to defaults. The settings for hidden menu items are not affected. For more information, see the SmartSystems Foundation online Help.

Configuring the CN4 for Your Network

You can easily add the CN4 to your wireless or wired data collection network. You can connect your CN4 using:

• 802.11b/g radio communications.

• Ethernet communications.

• Bluetooth communications.

• USB and serial communications.

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Configuring 802.11b/g Radio Communications

Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Your CN4 has an 802.11b/g radio to transfer data using wireless communications and supports the TCP/IP network protocols. This section of the manual assumes that your wireless network is set up, including your access points.

To use wireless communications in a TCP/IP network

1 Configure these parameters on each CN4 in the network:

• Network name (SSID)

• IP settings (if not using DHCP)

2 Make sure your CN4 is talking to the network and that the

network can see your CN4. For more information, see “Managing

Network Connections With iConnect” on page 58.

3 Configure security. For help, see “Configuring Wireless

Security” on page 59.

Configuring Ethernet Communications

You connect your CN4 to your Ethernet network with an Ethernet cable and one of these accessories:

• AD10 single dock with an Ethernet/modem (AA12/AA13) adapter

• AD11 Ethernet multidock

• AA16 Ethernet snap-on adapter

To use your CN4 in an Ethernet network

1 Connect the CN4 to an Ethernet network with an AD10, AD11, or

AA18. Ethernet communication is enabled by default on the CN4.

2 Configure these network parameters:

• If you have a DHCP server, enable DHCP.

• If you do not have a DHCP server, set these parameters:

a IP address

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b Subnet mask

c Default router

3 If necessary, set these parameters:

• Primary and secondary DNS servers

• Primary and secondary WINS servers

4 Make sure that your CN4 is communicating with the network and

that the network can see your CN4. For more information, see

“Managing Network Connections With iConnect” on page 58.

Configuring Bluetooth Communications

Your CN4 is Bluetooth™ enabled, which lets you connect to other Bluetooth devices, such as scanners, printers, or audio devices.

You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. Use Intermec Settings to enable the radio and configure other Bluetooth settings as described next.

To turn on the Bluetooth radio and configure Bluetooth settings

1 Start Intermec Settings.

2 Choose Communications > Bluetooth.

3 Choose On from the Power menu. A message appears asking if you

want to save the new settings.

4 Choose Yes. Intermec Settings refreshes the settings and returns

you to the main menu.

5 (Optional) To make the CN4 visible to other Bluetooth devices,

choose Communications > Bluetooth and choose Enable from the Discoverable menu.

To make the CN4 connectable to other Bluetooth devices that discover it, choose Communications > Bluetooth and choose Enable from the Connectable menu.

6 Click OK.

The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN4 you need to recreate pairings to devices.

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Connecting to a Bluetooth Scanner

You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, by using the Wireless Scanning enabler.

To use the Wireless Scanning enabler

1 Tap Start > Settings > the System tab > Wireless Scanning.

2 Tap Add Device.

3 To add a scanner by scanning a bar code on the CN4:

a Tap Quick Connect and then tap Next.

b Scan the bar code with the scanner and then tap Finish.

To search for scanners:

a Tap Search and then tap Next. The CN4 looks for scanners,

and the Bluetooth device names of found scanners appears in the list.

b Tap the scanner device name in the list and then tap Next. The

scanner is paired with the CN4.

To manually add a scanner:

a Tap Manual and then tap Next.

b Enter the Bluetooth address of the scanner in the entry field.

c Tap Next. The scanner is paired with the CN4.

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Connecting to a Bluetooth Printer

1 Choose Start > Settings > the System tab > Wireless Printing.

2 To search for printers:

a Tap Search. The CN4 looks for printers, and the Bluetooth

device names and addresses of found printers appear in the list.

b Tap a printer device name in the list to select it, and then tap

Set.

To manually add a printer:

• Tap Manual, enter the Bluetooth device address for the printer

in the entry field, and then tap Set.

3 (Optional) Tap Print Test Page. The printer prints out a test page.

After you configure Bluetooth wireless printing, you can use an application that opens the wireless printing COM port on your CN4. For help with developing applications, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec website at www.intermec.com/idl.

Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the Bluetooth Resource Kit documentation.

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Connecting to a Bluetooth Audio Device

Use the Bluetooth Audio enabler to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset.

To connect to a Bluetooth audio device

1 Select Start > Settings > the System tab > Bluetooth Audio. The

Bluetooth Audio screen appears.

2 Follow the onscreen instructions to connect to a Bluetooth audio

device.

Using Serial and USB Communications

You can use these CN4 accessories to transmit data to and receive data from another device through serial or USB communications:

• AD10 single dock

• AV6 vehicle dock (AV9 for CN4e)

• AA18 USB adapter

• AA17 RS-232/DEX adapter

For more information about these accessories and how to order them, see “Accessories” on page 109.

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Managing Network Connections With iConnect

After you configure 802.11 or Ethernet network settings, you can use the iConnect utility to:

• check the network connection status with a ping test.

• change basic network parameters.

• change Funk security profile settings.

• turn the 802.11 radio, Ethernet, phone, or Bluetooth radio on and

off.

To turn a network connection on or off

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 Choose Enable and then choose a network connection from the

list. A check mark next to the connection type indicates that the connection is enabled.

To configure or change wireless security profile settings

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 Choose Tools > Wireless Settings. The Profile Wizard appears.

3 Choose a profile from the Profile list and change settings as

needed. For more information, see “Selecting a Funk Security

Profile” on page 61.

To configure or change wireless or Ethernet network settings

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 Choose Tools > Wireless IP Settings or Ethernet IP Settings. A

dialog box appears that shows the current settings for the wireless or Ethernet network adapter.

3 Change settings as needed and click ok.

To check the connection status with a ping test

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 Choose Tools > Ping Test.

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3 Choose Ethernet or Wireless from the connection type list.

4 Choose Ping my gateway or DHCP server if you are using

DHCP. Or, choose Ping the host address below and enter the host address in the entry field.

5 Tap Ping. The ping test runs and checks your connection. If the

connection is OK, “Connection Validated” appears.

To check overall connection status

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2 Choose Status > Ethernet or Wireless. A message box appears.

iConnect checks these items in order:

• Network connection (Ethernet or wireless) enabled

• MAC address of the CN4 network adapter

• MAC address of the associated host

• IP address of the CN4

• Ping Status

3 Tap Try Again to test the connection again.

If you are having trouble with your wireless connection, you can use iConnect to verify available access points and networks, check signal strength, and view other diagnostics. For help, see “Checking 802.11

Network Status” on page 94.

Note: If you choose Exit iConnect from the menu, the desktop icon

disappears. To restore the iConnect desktop icon, warm boot the CN4.

Configuring Wireless Security

The CN4 provides four types of security for your wireless network:

• Wi-Fi Protected Access 2 (WPA2™)

• Wi-Fi Protected Access (WPA)

• 802.1x

• WEP

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This section explains how to configure wireless security on your CN4. If you choose not to use security, see “Disabling Security” on

page 70. Intermec recommends that you always implement security.

You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing

Between Microsoft and Funk Security.”

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured.

Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory® to issue certificates.

Choosing Between Microsoft and Funk Security

The CN4 supports both Funk and Microsoft security, which dynamically select wireless networks based on your preferences. The option you choose depends on your network security needs.

• If you are using the CN4 in a static environment that requires a

high level of security, you should use Funk security, which offers these additional features:

• CCX v4.0 compliance

• Support for LEAP and TTLS

• Configuration of up to four profiles

To use Funk security, you need to select a profile. For help, see the next section, “Selecting a Funk Security Profile.”

• If you are primarily using the CN4 to connect to WiFi hotspots,

you may want to use Microsoft security.

To use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as Your Security

Choice” on page 65.

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Selecting a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles let your CN4 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1.

Note: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon ( ) in the lower right corner of the Today screen and select Tools > Wireless Settings.

To select a Funk security profile

1 Start Intermec Settings.

2 Choose Communications > 802.11 Radio > Funk Security.

3 Choose a profile. A list of configurable settings appears.

4 (Optional) In the Profile Label text box, enter a meaningful name

for your profile.

5 Configure your security settings. For help, see the next sections.

6 Repeat Steps 3 through 5 for each profile you want to define.

7 Set an active profile by choosing it in the Active Profile list.

8 Save your settings.

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CN4 with Funk security.

To configure WPA-802.1x or WPA2-802.1x with Funk security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2. Encryption

automatically defaults to TKIP or AES, respectively.

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7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS.

8 If you choose TTLS or PEAP:

a For Prompt for Credentials, choose Enter credentials now.

Note: You can use Prompt for Credentials to troubleshoot your network connection.

b Enter a User Name and User Password.

c For Validate Server Certificate, choose Yes.

Note: The correct date must be set on your CN4 when you enable Validate Server Certificate.

If you choose TLS:

a Load a user and root certificate on your CN4. For help, see

“Loading a Certificate” on page 68.

b Enter a User Name and Subject Name.

c For Validate Server Certificate, choose Yes.

d (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

9 Save your settings.

To configure WPA or WPA2 with Funk security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose WPA or WPA2.

7 For 8021x, choose None.

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8 For Pre-Shared Key, enter the pre-shared key or passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

9 Save your settings.

Configuring 802.1x Security With Funk Security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open.

7 For Encryption, choose WEP.

8 For 8021x, choose TTLS, PEAP, or TLS.

9 If you chose TTLS or PEAP:

a Enter a User Name.

b For Prompt for Credentials, choose Enter credentials now.

Note: You can use Prompt for Credentials to troubleshoot your network connection.

c Enter a User Password.

d For Validate Server Certificate, choose Yes.

If you choose TLS:

a Load a user and root certificate on your CN4. For help, see

“Loading a Certificate” on page 68.

b For Validate Server Certificate, choose Yes.

c Enter a User Name and Subject Name.

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d (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

10 Save your settings.

Configuring LEAP Security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For 8021x, choose LEAP.

7 For Association, choose Open, WPA, WPA2, or Network EAP.

Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or

Network EAP.

8 For Prompt for Credentials, choose Enter credentials now.

9 Enter a User Name and User Password.

10 Save your settings.

Configuring Static WEP Security With Funk Security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Make sure Funk is selected as your security choice.

3 Start Intermec Settings.

4 Choose Communications > 802.11 Radio > Funk Security.

5 Select the profile you want to configure.

6 For Association, choose Open.

7 For Encryption, choose WEP.

8 For 8021x, choose None.

9 Define a value for the keys you want to use. You can define up to

four keys (Key 1 through Key 4).

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Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.

10 For Transmit key, choose the key you want to use for

transmitting data.

11 Save your settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CN4 for your change to take effect.

With Microsoft as your security choice, you can configure:

• WPA

• 802.1x

• Static WEP

To select Microsoft security

1 Start Intermec Settings. For help, see “Configuring the CN4

Parameters” on page 48.

2 Choose Communications > 802.11 Radio > Security Choice.

3 From the Security Choice list, select Microsoft Security. An alert

box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect.

4 Choose Yes. The CN4 resets and starts with Microsoft Security as

the Security Choice.

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on your CN4 with Microsoft security.

To enable WPA-802.1x with Microsoft security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Start Intermec Settings.

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3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6 For 802.1x Authentication, choose either MD5, TLS, or PEAP.

7 If you choose TLS:

a Choose Properties > Run App. The Auth. Settings dialog box

appears.

b Choose Select.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and Domain and press Enter.

If you choose PEAP:

a Choose Properties > Run App. The Auth. Settings box

appears.

b Choose Validate Server and press Enter. When the radio

starts to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

8 Save your settings.

To enable WPA-PSK with Microsoft security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Start Intermec Settings.

3 Choose

Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6 For Pre-Shared Key, enter the pre-shared key or the passphrase.

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The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

7 Save your settings.

Configuring 802.1x Security with Microsoft Security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose Open.

6 For Data Encryption, choose WEP.

7 For 802.1X Authentication, choose TLS or PEAP.

8 If you choose TLS:

a Choose Properties > Run App. The Auth. Settings box

appears.

b Choose Select.

c Select your certificate from the list and press Enter. The User

Logon dialog box appears.

d Enter a User Name and a Domain.

If you choose PEAP:

a Choose Properties > Run App. The Auth. Settings box

appears.

b Select Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

c Enter a User Name and Password and select Save Password.

d (Optional) In the Domain field, enter the domain.

e Press Enter.

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9 For Network Key Setting, choose Automatic.

10 Save your settings.

Configuring Static WEP Security With Microsoft Security

1 Make sure the communications and radio parameters on your

CN4 are configured.

2 Start Intermec Settings.

3 Choose Communications > 802.11 Radio > Microsoft Security.

4 For Network Authentication, choose Open.

5 For Data Encryption, choose WEP.

6 For Network Key Setting, choose Enter Key and Index.

7 For Network Key Value, enter an ASCII key or a hex key that is

either 5 bytes or 13 bytes long depending on the capability of the radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.

8 For Network Key Index, select the key you want to use for data

transmission.

9 Save your settings.

Loading a Certificate

To use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN4 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.

To import a root certificate

1 Tap the iConnect icon ( ) in the lower right corner of the Today

screen. The iConnect pop-up menu appears.

2 Select Tools > Wireless Settings. The Profile Wizard appears.

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3 Tap Edit Selected Profile > the Security tab > Get Certificates.

Note: PFX encoded certificates are also supported. Tap the Import pfx button to import a PFX encoded certificate.

4 To import a root certificate:

a Tap the <<< button next to the Import Root Certificate field

to select the root certificate (DER-encoded .cer file) to import.

b Click Import Root Cert to install the selected certificate.

5 To import a user certificate:

a Tap the <<< button next to the Certificate Path field to select

the user certificate (DER-encoded .cer file without the private key) to import.

b Tap the <<< button next to the Key Path field to select the

private key (.pvk file) which corresponds to the user certificate you selected.

6 To import a certificate from an IAS server:

a Tap Web Enrollment.

b Enter the User, Password, and Server (IP address) to log into

the server.

c Tap OK. A dialog box appears asking if you want to load the

root certificate.

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d Tap OK. The Enrollment Tool message box appears telling you

that the certificate has been added.

e Tap OK to close the message box.

Disabling Security

If you choose not to use security with your wireless network, you can disable it on the CN4. Intermec recommends that you always set security in your network.

To disable security

1 Start Intermec Settings. For help, see “Configuring the CN4

Parameters” on page 48.

2 Choose Communications > 802.11 Radio > Security Choice and

select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect.

3 Choose Yes. The CN4 resets and starts with Microsoft Security as

the Security Choice.

4 Start Intermec Settings.

5 Choose Communications > 802.11 Radio > Microsoft Security.

6 For Network Authentication, choose Open.

7 For Data Encryption, choose Disabled.

8 Tap OK. Your settings are saved.

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Developing and Installing Applications

Use this chapter to understand the guidelines for developing applications and installing them on the CN4. This chapter contains these sections:

• Developing Applications for the CN4

• Installing Applications on the CN4

• Launching an Application Automatically

• Integrating Image Capture

• Freeing Up Virtual Memory for Applications

• Upgrading the System Software

Chapter 3 — Developing and Installing Applications

Developing Applications for the CN4

Use the Intermec Resource Kits to develop applications to run on the CN4. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec website at www.intermec.com/idl.

For more information, see the Intermec Developer Library Resource

Kit Developer’s Guide.

Packaging Your Application

For very simple applications, the executable file may be the only file you need to deploy. More typically, you will have a set of files to install.

For Windows Mobile applications, Intermec recommends creating a .cab file to install your application. The CN4 uses standard Windows Mobile .cab files and will install third-party .cab files.

Choosing a Target Location for the Application

You can have your .cab file place your application in any of these memory locations on the CN4:

• The ObjectStore, which is RAM that looks like a disk.

• The optional miniSD card. Depending on available disk space, you

may want to consider installing your application files on the miniSD card. Using a card creates the Storage Card folder on the CN4.

• The non-volatile Flash File Store. Applications and data in the

Flash File Store will persist through a clean boot.

Note: The Flash File Store may be erased if you reflash the image.

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If you need to cold boot the CN4, files copied to any of these locations are safe as long as the AutoRun system is installed in the appropriate location. When AutoRun is installed on the CN4, all .cab files in the CabFiles folder are automatically extracted after a cold boot. For more information about AutoRun, see the Intermec Developer Library

Resource Kit Developer’s Guide.

When you clean boot the CN4, all applications and data files in the ObjectStore are erased. The CN4 loads only the default files and programs required by the CN4 operating system. If you want to keep your applications (and configurations) during a clean boot, make sure that the _sstransferagent.xml is updated and is in this directory:

• \Flash File Store\UserAutoInstall

During the clean boot, the CN4 runs this .xml file once and the specified files in the Flash File Store are copied to the CabFiles folder, and then they are run.

Installing Applications on the CN4

You can install files and applications on the computer by using:

• SmartSystems Foundation.

• Microsoft ActiveSync.

• a miniSD card.

• the CN4 FTP server.

For more information on installing applications, see the Intermec

Developer Library Resource Kit Developer’s Guide.

Installing Applications Using SmartSystems Foundation Console

You can use the SmartSystems console to drag-and-drop Intermec applications onto your CN4. The console is part of SmartSystems Foundation. For more information, see “Managing the CN4 With

SmartSystems Foundation” on page 44.

To use SmartSystems console to install an application

1 Download your application file from the Intermec website and

unzip it on your desktop PC.

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2 Double-click the application file to install it. The application file

should appear in the Software Vault.

3 From the SmartSystems console in the Software Vault, drag-and-

drop the application onto each CN4 in your network, or drop the application on a group of CN4s contained in a folder.

You can also use SmartSystems Scan-to-Connect to connect the CN4 to your network and install software. For more information, see the SmartSystems Foundation console online Help.

Installing Applications Using Microsoft ActiveSync

When you only have a few computers to update with applications, you can copy files using Microsoft ActiveSync.

This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running. For more information on installing and using ActiveSync, see “Connecting to a PC” on page 45.

To install an application on the computer using ActiveSync

1 Connect to the CN4 via ActiveSync.

2 Copy the .cab files from your development PC to the CN4.

3 Warm boot or cold boot the CN4.

4 After the boot process is finished, browse to the .cab files and tap

the files to install them.

Installing Applications Using a Storage Card

For information on installing the miniSD card in the CN4, see

“Installing a miniSD or SIM Card” on page 37.

To install applications using the storage card

1 Copy your application file to the miniSD card.

2 Install the miniSD card in the CN4.

3 On your CN4, browse to the Storage Card folder and run your

application.

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Installing Applications Using the FTP Server

The CN4 has a built-in FTP server that connects to a network through Ethernet, 802.11 b/g, or WAN (Wireless Access Network). You can use the server to transfer your application file to the computer. Because you can create FTP scripts to automate the process of copying files to the computer, this option is useful when you need to send files to a large number of computers.

The easiest way to manage the FTP server is to enable the FTP menu within iConnect.

To enable the FTP menu

• Create this DWORD registry key and set it to a value of 1:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu

The iFTP menu is available the next time you start iConnect.

To manage the state of the FTP server

• Modify these existing registry keys:

HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat

where 1 = enable and 0 = disable.

Launching an Application Automatically

There are two ways to automatically launch your application when you perform a reset on the computer:

• Make sure your .cab file places a shortcut to your application in

the \Windows\StartUp folder.

• Configure the AutoRun program to launch your application.

The computer contains a program called AutoRun.exe which automates operations such as launching other processes. You can configure AutoRun.exe through the AutoRun data file, AutoRun.dat. For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file but it is not required.

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To create and install the AutoRun.dat file on your computer

1 Create a folder called System on your CN4.

2 Open the Notepad application on your PC.

3 Write commands for AutoRun.dat using the supported AutoRun

script commands.

4 Save the Notepad file as AutoRun.dat.

5 Copy the AutoRun.dat file to the System folder on the CN4.

During every boot, the system scans for AutoRun.dat in the System folder.

AutoRun supports the following script commands in AutoRun.dat:

AutoRun Script Commands

Command Description

EXEC Launches a specified program and waits for it to finish

(up to 10 minutes)

CALL Processes a specified file of commands and returns.

CHAIN Processes a specified file of commands and does not

return.

AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command.

For more information on AutoRun, see the Intermec Developer

Library Resource Kit Developer’s Guide.

Integrating Image Capture

The Image Capture application on your CN4 provides a way to capture high-resolution grayscale images. You can integrate Image Capture into your own applications to take advantage of this feature.

Calling Image Capture From Your Application

To integrate Image Capture features into your existing mobile application, you need to specify two parameters:

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• Path to and name of the Image Capture application. Default is

“\\Program Files\\Intermec\\ImageCapture\\ImageCapture.exe”.

• Path to and name of the .xml configuration file that Image

Capture should use when called by your application. This way you can use a custom .xml configuration file based on your needs. If no .xml file is specified, Image Capture uses its default settings, or looks for an .xml file in its local directory.

This sample code calls Image Capture from its default location and specifies “ImageCapture_Config.xml” as the custom .xml configuration file to use:

try { System.Diagnostics.Process.Start("\\ProgramFiles\\ImageCapture \\ImageCapture.exe","\"\\Program Files\\MyApp\\ImageCapture_ Config.xml\""); }

catch (Exception exception)

{ MessageBox.Show("Failed to execute \\ProgramFiles\\ImageCapture \\ImageCapture.exe” + "\r\n" + exception.ToString()); }

Creating and Editing the Image Capture XML File

To further customize Image Capture features for use in your application, you can create or edit the Image Capture .xml file. This section lists Image Capture field names, valid values, and descriptions.

Field Definitions for ImageCapture_Config.xml

Field Name Valid Values Description

Settings

allowChanges True or false Default is true. When set to false, user cannot change

any settings.

allowGallery True or false Default is true. When set to false, user cannot go to

the Gallery screen.

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Field Definitions for ImageCapture_Config.xml (continued)

Field Name Valid Values Description

Conditioning Settings

allowChanges True or false Default is true. When set to false, user cannot change

settings in the Conditioning tab.

Edge Enhancement

allowChanges True or false Default is true. When set to false, user cannot change

the edge enhancement setting.

edgeEnhancement None, low, medium,

or high

Lighting Correction

allowChanges True or false Default is true. When set to false, user cannot change

lightingCorrection True or false Default is true. If no value is provided, the

Noise Reduction

allowChanges True or false Default is true. When set to false, user cannot change

noiseReduction 0 to 9 Default is no value. If no value is provided, the

Image Rotation

allowChanges True or false Default is true. When set to false, user cannot change

imageRotation None, 90, 180, 270 Default is no value. If no value is provided, the

Subsampling

allowChanges True or false Default is true. When set to false, user cannot change

subSampling None, 1:2, 1:3, 1:4,

1:5, 1:6, 1:7, 1:8

Storage Settings

allowChanges True or false Default is false. If set to true, user can change

Default is None. If no value is provided, the edge enhancement value is unchanged.

the lighting correction setting.

application cannot change the lighting correction value.

the noise reduction setting.

application does not change the noise reduction setting.

the rotation setting.

application does not change the rotation value.

the subsampling rate.

Default is no value. If no value is provided, the application does not change the subsampling rate.

settings in the Storage tab.

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Field Definitions for ImageCapture_Config.xml (continued)

Field Name Valid Values Description

Image Location

allowChanges True or false Default is false. If set to true, user can change the

directory where saved images are stored.

imageLocation File path Default is no value. If no value is provided, the

application does not change the directory where saved images are stored (My Documents\ ImageCapture).

File Name

allowChanges True or false Default is false. When set to true, user can change

the filename template setting.

fileName String of up to 200

characters

Output Compression

allowChanges True or false Default is false. When set to true, user can change

fileFormat BMP, JPEG Default is no value. If no value is provided, Image

Compression Quality

allowChanges True or false Default is false. When set to true, user can change

compressionQuality 0% to 100$ Default is no value. If no value is provided, the

Name to be used for saved image files. If the name is identical to a file already saved, Image Capture adds a numeric character to the end of the file name.

the file format type.

Capture does not change the file format setting. If no format is selected, the file is saved as a .bmp.

the compression quality setting.

application does not change the compression quality setting. The higher the value, the better the quality, and the larger the file size will be. If fileFormat is set to BMP, this setting is not used.

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Image Capture XML Example

This XML demonstrates how to use the fields as defined in the previous section.

<?xml version="1.0" encoding="utf-8" ?> <ImageCapture xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <Settings allowChanges ="true" allowGallery="true"> <Conditioning allowChanges="true"> <edgeEnhancement allowChanges="true">None</edgeEnhancement> <lightingCorrection allowChanges="true">Enabled</lightingCorrection> <noiseReduction allowChanges="true">0</noiseReduction> <imageRotation allowChanges="true">90</imageRotation> <subsampling allowChanges="true">None</subsampling> </Conditioning> <Storage allowChanges="true"> <imageLocation allowChanges="false">\My Documents\ImageCapture </imageLocation> <fileName allowChanges="false"> Image_$(num)</fileName> </Storage> </Settings> </ImageCapture>

Freeing Up Virtual Memory for Applications

You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications.

Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives.

When you free up virtual memory, you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB) by removing value-added software features. Be sure to close all other applications and back up any related files before you use InstallSelect. For more information on SSPB, see “Upgrading the

System Software” on page 82.

Removing software features may result in loss of computer functionality or the ability to manage device settings. Contact your Intermec service representative for information about each software feature before making changes.

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To free up virtual memory

1 Go to Start > Programs > File Explorer.

2 Browse to the Windows folder and scroll down to find

InstallSelect.

3 Tap InstallSelect. A Caution message appears, reminding you that

removing files may reduce functionality.

4 Tap OK to clear the message. The InstallSelect screen appears.

5 Clear the check box for each component you do not want installed

after a clean boot. For a description of each component, see the next table.

6 Tap Apply to start the clean boot. A confirming message appears.

7 Tap Yes to continue. The CN4 performs a clean boot. Only the

components you selected are installed.

InstallSelect Software Components

Component Name Description

Avalanche Enabler Enables the client to the Wavelink Device

Management solution.

Data Collection & Intermec Settings

Funk Wireless Security Intermec security supplicant that provides a

CN4 Mobile Computer User’s Manual 81

Enables data collection components, including the scanner and decode engines, and Intermec Settings. Also includes on-unit SDK libraries.

wireless security solution with several features that are not supported by Microsoft.

Chapter 3 — Developing and Installing Applications

InstallSelect Software Components (continued)

Component Name Description

Printer Support Provides Intermec printer driver support.

Intermec DHCP Client Provides the Intermec DHCP client application.

Printer_Configlet Intermec Settings configuration support for

Bluetooth printers.

Bluetooth Intermec Bluetooth integration support.

IDLRuntime Runtime files supporting the Data Collection

and Device Resource Kits.

Document Imaging Enhanced Mobile Document Imaging

components. Supported by CN4s with the EA21 area imager.

Image Capture Image Capture application and components.

Supported by CN4s with the EA21 area imager.

Power Profiler Power Profiler applet.

GPS Applet iGPS Settings applet.

Additional Files Microsoft C Runtime Library

Depending on the options installed in your CN4, you may see other components available from the InstallSelect application.

Upgrading the System Software

When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files.

You can choose to upgrade only the operating system. If you upgrade only the operating system, you will need to reinstall the SSPB files.

SSPB files are stored in the Flash File Store and deliver Intermec value-add (IVA) functionality such as data collection, configuration, Intermec Bluetooth integration, the Intermec wireless security suite, and the SmartSystems Reference Client. As new features are added to these components, you can update your SSPB files without updating the operating system.

If you have any SRs (service releases) that you want to install, you can copy them to this directory:

• \Flash File Store\SSPB\SRS

82 CN4 Mobile Computer User’s Manual

There are two ways to upgrade your computer:

• You can upgrade your computer using the SmartSystems console.

For help, see “Upgrading the CN4 Using SmartSystems

Foundation” on page 84.

• You can upgrade your computer using a storage card. For help, see

“Upgrading the CN4 Using a miniSD Card” on page 85.

Locating Upgrade Files

Before you can upgrade, you need to download the latest upgrade files from the Intermec website to your desktop PC.

To download the upgrade files

1 Open a web browser and go to www.intermec.com.

2 Choose Support > Downloads and choose these items:

a In the Product Category list, choose Computers.

b In the Product Family list, choose Handheld Computers.

c In the Product list, choose CN4 Mobile Computer.

3 Click Submit. A list of downloadable software appears.

Chapter 3 — Developing and Installing Applications

4 Look for the appropriate upgrade files in the OS/Firmware/

Drivers list, and click a filename to download it.

If you are managing the CN4 with SmartSystems Foundation, Intermec Update alerts you when new upgrades or software are available. You can have the upgrades and software installed to the console for immediate use. For information, see “Managing the CN4

With SmartSystems Foundation” on page 44.

CN4 Mobile Computer User’s Manual 83

Chapter 3 — Developing and Installing Applications

Upgrading the CN4 Using SmartSystems Foundation

You can use the SmartSystems Foundation console to upgrade the operating system on your CN4. For information on using SmartSystems Foundation, see “Managing the CN4 With

SmartSystems Foundation” on page 44.

To upgrade the CN4 using SmartSystems Foundation

1 On your desktop PC, open the SmartSystems console.

2 Make sure the SmartSystems console and the CN4 are on the same

subnet.

3 Make sure the CN4 is either in a communications dock or

charging dock, or the device power management is disabled.

4 Download the device upgrade file to your PC as described in the

previous section, “Locating Upgrade Files.”

5 Double-click the .exe file on your PC. An InstallShield application

starts and walks you through the process of extracting the upgrade files to the default location.

Note: Do not change the default location where InstallShield extract the files. The SmartSystems console requires the files to be in this location.

6 From the SmartSystems console, locate the device upgrade to

install.

7 Drag the file to each CN4 you want to upgrade or to a group of

CN4s in a folder. The SmartSystems console installs the upgrade on your computers.

After the download is complete, your CN4 replaces the operating system and automatically performs a cold boot.

Note: The SmartSystems console displays a red stop sign symbol, indicating that the CN4 is offline, until the CN4 reboots and reconnects to the system.

84 CN4 Mobile Computer User’s Manual

Chapter 3 — Developing and Installing Applications

Upgrading the CN4 Using a miniSD Card

To use a miniSD card to upgrade the computer, you need an SD card reader and a miniSD adapter card formatted as FAT16.

To upgrade the operating system using a miniSD card

1 Copy all required OS upgrade files to the miniSD card.

2 Insert the miniSD card into the CN4. For help, see “Installing a

miniSD or SIM Card” on page 37.

3 Place the CN4 in a dock connected to external power and use a

stylus to press the Reset button located in the battery cavity on the back of the CN4. For help, see “Cold Booting the CN4” on

page 98.

4 Remove the miniSD card when the Installation Complete menu

appears.

5 Remove the CN4 from the dock and replace the battery.

To upgrade the SSPB using a miniSD card

1 Copy all required SSPB upgrade files to the miniSD card.

2 Insert the miniSD card into the CN4.

3 Clean boot the CN4. For help, see “Clean Booting the CN4” on

page 99. When the clean boot is complete, the CN4 warm boots to

reset the configuration.

4 (Optional) Remove the miniSD card or delete the files on the

miniSD card. During the clean boot, the files were copied from the miniSD card to the Flash File Store.

5 Set the network communication parameters to reestablish

communications with the other devices in the wireless network.

CN4 Mobile Computer User’s Manual 85

Chapter 3 — Developing and Installing Applications

86 CN4 Mobile Computer User’s Manual

Troubleshooting and Maintaining the CN4

If you encounter any problems while using the CN4, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections:

• Calling Product Support

• Troubleshooting the CN4

• Resetting the CN4

• Cleaning the CN4

Chapter 4 — Troubleshooting and Maintaining the CN4

Calling Product Support

If you cannot find the answer to your problem in the

Troubleshooting the CN4 section, you can visit the Intermec

technical knowledge base (Knowledge Central) at

intermec.custhelp.com to review technical information or to request

technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.

To talk to an Intermec Product Support representative, call:

1-800-755-5505

Before you call Intermec Product Support, make sure you have the following information ready:

• Configuration number

• Serial number

• Operating system version

• SmartSystems Platform Bundle (SSPB) version

• Power management settings

• If you are using security, know the type (Funk or Microsoft) and

the full set of parameters

• If you are using terminal emulation (TE), know the version and

protocol. If you are not using TE, know the language your custom application was written in and the tools you used to create it.

You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application.

To find your configuration number

• Look at the label on the back of the computer.

88 CN4 Mobile Computer User’s Manual

Intermec CN4NI, CN4, CN4e User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Before You Begin

Safety Information

Global Services and Support

Warranty Information

Web Support

Send Feedback

Telephone Support

Service Location Support

Who Should Read This Manual

Related Documents

Patent Information

Introducing the CN4 Series Mobile Computers

What’s New in This Release

Using the Battery

Charging the Battery

Changing the Battery

Checking the Battery Status

Maximizing Battery Life

Managing Power on the CN4

Choosing a Power Management Profile

Customizing Power Timeouts

Using the Keypad

Using the Color-Coded Keys

Entering Characters on the Alphabetic and QWERTY Keypads

Using Caps Lock

Entering Characters on the Numeric Keypads

Using the Green Key Lock Feature

Using the Windows Mobile Application Keys

Using the Power Button

Understanding the Audio Features

Using the CN4 as a Cell Phone

Adjusting the Volume of the Rear Speaker

Enabling the Vibrate Mode

Using the Screen

Using the Stylus

Understanding the Screen Icons

Aligning the Touch Screen

Configuring the Backlight

Understanding the Status LEDs

Using the Imager

Reading Bar Codes

Improving Imager Performance

Capturing Images

Using the Image Capture Application

Configuring the Image Capture Application

Copying Images to Your Desktop PC

Integrating Image Capture Into Your Application

Capturing Signatures

Capturing Documents (EA21 only)

Using the Color Camera

Installing a miniSD or SIM Card

Setting Up GPS on Your CN4

Using the GPSID Installed on the CN4

Learning About Additional GPS Options for the CN4

Managing the CN4 With SmartSystems Foundation

Connecting to a PC

Configuring the Phone

Activating the CDMA Phone

Activating the GSM/EDGE Phone

Making a Phone Call

Turning the Phone On and Off

Configuring the CN4 Parameters

Using Intermec Settings Remotely With SmartSystems Foundation

Using Intermec Settings Directly On the CN4

Hiding Menu Items in Intermec Settings

Configuring the CN4 for Your Network

Configuring 802.11b/g Radio Communications

Configuring Ethernet Communications

Configuring Bluetooth Communications

Connecting to a Bluetooth Scanner

Connecting to a Bluetooth Printer

Connecting to a Bluetooth Audio Device

Using Serial and USB Communications

Managing Network Connections With iConnect

Configuring Wireless Security

Choosing Between Microsoft and Funk Security