Intermec CN3e, CN3 User Manual

CN
3
Mobile Computer
For Windows Mobile 5.0
CN3, CN3e
User’s Manual
Intermec Technologies Corporation
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2008-2011 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
ii CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Document Change Record
This page records changes to this document. The document was originally released as Revision 001.
Version Number
Date Description of Change
008 10/2011
007 4/2009
006 1/2008
005 10/2007
004 7/2007
003 4/2007
002 01/2007
Revised to correct the clean boot procedure.
Added default configuration information.
Added keypad and keystroke information.
Added information on CN3e alphanumeric
keypad.
Updated information on CDMA carriers and
activation.
Updated Power Profiler information.
Revised the section on keypads to reduce
repetition.
Added information on the larger key CN3e Mobile Computer.
Added information on GPSID and the iGPS
Settings application.
Added information on the Power Profiler
application.
Added undocumented keys to the keypad tables.
Added information about GPS.
Added information about using the FTP server.
Created an appendix for specifications and
accessories.
Added information about the InstallSelect application, the clean boot method, the color camera, and the CDMA radios.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 iii
iv CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Using the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
Introducing the CN3 Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Finding the Software Build Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Removing and Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Managing Power on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Contents
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Entering Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Using the CN3 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Adjusting the Volume of the Rear Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Aligning the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 v
Contents
Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Scanning with the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting Up GPS on Your CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the GPSID Installed on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Learning About Additional GPS Options for the CN3 . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting and Configuring the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2
Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Configuring the CN3 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Configuring the CN3 With Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the CN3 Remotely With SmartSystems Foundation . . . . . . . . . . . . 36
Configuring Local Area Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Bluetooth Communications for Wireless Printing . . . . . . 40
Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Viewing Detailed 802.11 Radio Connection Information . . . . . . . . . . . . . . . . . . . . 43
Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Turning On the Phone Using the Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . 48
Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Connecting to an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Connecting to a Network With a RAS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connecting to a Network with a VPN Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
vi CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .63
Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
3
Developing Applications for the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing Applications on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Installing Applications Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . .72
Installing Applications Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . .72
Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . . . . . . . .75
Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Launching An Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Upgrading the CN3 Using a miniSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Upgrading the CN3 Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . . . . 81
Downloading the Upgrade Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Contents
Troubleshooting and Maintaining the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . 85
4
Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Troubleshooting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Resetting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Warm Booting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Cold Booting the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Clean Booting the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cleaning the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 vii
Contents
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
B
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
C
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
I
viii CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 ix
Before You Begin

Web Support

Visit the Intermec website at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your Intermec product.

Send Feedback

Your feedback is crucial to the continual improvement of our documentation. To provide feedback about this manual, please contact the Intermec Technical Communications department directly at TechnicalCommunications@intermec.com.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec website, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations listed below:
AWOO Systems
102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.kr
x CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
IN Information System PTD LTD
6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea Email: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is written for the person who is responsible for installing, configuring, and maintaining the CN3 and CN3e Mobile Computer.
This manual provides you with information about the features of the CN3 and CN3e, and how to install, configure, operate, maintain, and troubleshoot it.
Before you work with the CN3 or CN3e, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

This list contains a list of related Intermec documents.
Before You Begin
Intermec Settings Command Reference Manual
TE 2000 Terminal Emulation Programmer’s Guide
Intermec Developer Library (IDL) Resource Kit Developer’s Guide
The Intermec website at www.intermec.com contains our documents (as PDF files) that you can download for free.
To do wnload documents
1 Visit the Intermec website at www.intermec.com.
2 Click Support > Manuals.
3 Use the Product Category field, the Product Family field, and
the Product field to help you locate the product whose documentation you want to download.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 xi
Before You Begin

Patent Information

Product is covered by one or more of the following patents:
4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930
There may be other U.S. and foreign patents pending.
xii CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
1
Using the CN3
This chapter introduces the CN3 and CN3e Mobile Computers with Windows® Mobile® 5.0. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics:
Introducing the CN3 Mobile Computer
Using the Battery
Using the Keypad
Understanding the Audio Features
Using the Screen
Understanding the Status LEDs
Scanning Bar Codes
Using the Color Camera
Using the Storage Card
Setting Up GPS on Your CN3
1
Chapter 1 — Using the CN3

Introducing the CN3 Mobile Computer

The Intermec CN3 and CN3e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile®
5.0 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.
The CN3 and CN3e support similar feature sets. The CN3e offers extended environmental specifications and larger keys for data intensive applications. The CN3 Series of mobile computers includes both the CN3 and CN3e computers. Throughout this manual, both versions of the computer are referred to as CN3 or CN3 Series.
CN3e and the CN3 Mobile Computer
The CN3 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other
802.11b/g wireless LAN devices.
2 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Chapter 1 — Using the CN3
The CN3 and CN3e are available with the following features:
802.11b/g radio standard
Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CN3. For help, contact your local Intermec representative.
Bluetooth® radio standard
128 MB RAM
QWERTY or numeric keypads
Imaging Options:
EA11 Standard Area Imager
Color Camera
Wireless Wide Area Network Options:
GSM/GPRS/EDGE
CDMA/1xRTT/EV-DO
Use this manual to understand how to use the features and options available on the CN3 and CN3e.
Note: Refer to the online help for information about the Windows Mobile 5.0 applications installed on the CN3 and Intermec Knowledge Central at www.intermec.com for additional information about using Windows Mobile 5.0 on the CN3.

Finding the Software Build Versions

You can easily check to see what version of the operating system and the SmartSystems Platform Bundle (SSPB) are loaded on your CN3.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 3
Chapter 1 — Using the CN3
To find your operating system version
1 Tap Start > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the software build information.

Using the Battery

The CN3 uses an AB8, AB9, AB15, or AB16 Lithium-ion (Li-ion) battery as its main power source. The CN3e uses an AB9 or AB16 extended battery for the main power source. Standard batteries have
8.1 Watt hours capacity and extended batteries have 14.8 Watt hours capacity. You must fully charge the battery before you can use the CN3.
If you suspend the CN3 before changing the battery, an internal super capacitor maintains your status, memory, and real-time clock for approximately 5 minutes.
The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100 °C (212 °F) or incinerate it.
If you fail to replace the low battery immediately, you may lose important data or applications.
4 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Note: If the CN3 is not on external power and you remove the battery pack, it goes into Suspend mode.
Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries.
Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.

Charging the Battery

The battery pack should be fully charged before you use the CN3 for the first time. If battery temperatures are within the battery charging range of 0 °C to 40 °C (32 °F to 104 °F), the standard battery pack takes up to four hours to charge; the extended battery pack takes up to five hours.
The battery is fully charged when the battery status LED shows a steady green.
To charge the battery
Insert the battery into a quad battery charger, a single dock, or
attach external power to the CN3 with the battery installed. For information on these accessories, see “Accessories” on page 101
Chapter 1 — Using the CN3
.
Use the next table to understand how long it will take to charge your batteries in some of the CN3 charging accessories.
Charging Times for CN3 Batteries
Charging Accessory Model Charging Time
CN3 Quad Battery Charger AC14 5 hours or less
CN3 Single Dock AD10 5 hours or less

Removing and Installing the Battery

To maximize the time allowed to replace the main battery pack, put the CN3 in a suspend mode before removing the battery pack.
To remove and install the battery
1 Press and release the Power button to suspend the CN3.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 5
Chapter 1 — Using the CN3
Battery release tab
2 Press the battery release tab to the left until the battery releases,
and then lift it away from the CN3.
Removing the Battery in a CN3
Battery release tab
Removing the Battery in a CN3e
6 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
3 Align the battery contacts and insert the battery.
4 Press down on the battery until it clicks into place.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips you can do to maximize the life of your battery.
Chapter 1 — Using the CN3
Battery Conservation Tips
When You Want To: Do This to Save Battery Power:
Operate the CN3 and the Low Battery status icon appears or the Battery light comes on.
Stop using the CN3 for five minutes or longer.
Store the CN3 for more than a day.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 7
Press the power button to turn off the CN3. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN3 to an external power source.
Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the power button to turn off the CN3.
If you are storing the CN3 for a few days, like over the weekend, install the charged battery or attach the CN3 to a power source.
If you are storing the CN3 for longer, remove and charge the battery, then store both the battery and the CN3 in a cool location.
If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.
Chapter 1 — Using the CN3
Notification LED
Battery status LED
Good Read LED and Intermec Ready-to-Work indicator
Battery Conservation Tips (continued)
When You Want To: Do This to Save Battery Power:
Store the battery outside the CN3.

Checking the Battery Status

The Battery Status LED above your CN3 display, as shown in the following illustration, indicates the status of your battery. See the following table to understand the meanings of the lights emitted from the LED.
Store the batteries in a charger.
Understanding the Battery Status LED
Battery Status Description
Steady green The battery is more than 95% charged and
Blinking red The battery is low. CN3 goes into Suspend
Steady red and the CN3 is attached to external power.
Steady red and the CN3 is not attached to external power.
8 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Steady amber The battery is missing or is unable to
Off The CN3 is not on external power and the
CN3 is on a charger.
mode. Charge or replace the battery.
The battery is charging.
The software is not working properly.
charge because the temperature is outside of the charging range.
battery is operating normally.
You can also check the battery status by using the Power application.
To check the battery status
Tap Start > Settings > the Systems tab > Power > the Battery tab.

Managing Power on the CN3

By default, the CN3 goes into a lower power mode or turns off after two minutes of inactivity. You can press the Power button to resume activity at any time. If you would like to manage power based on the usage of your CN3, Intermec provides an application called Power Profiler with three power management profiles:
Chapter 1 — Using the CN3
Windows Mobile Classic
Windows Mobile Standard
Windows Mobile Phone
Understanding the Power Profiler Settings
Screen Off
Power Profiler Setting
Windows Mobile Classic X
Windows Mobile Standard (default) XX
Windows Mobile Phone X
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 9
Enabled
Device Off Enabled
Chapter 1 — Using the CN3
Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over WAN, LAN, or Bluetooth. It can only maintain data connections when the CN3 is on and all peripherals are enabled. If the screen is off, you do not have any WAN, LAN, or Bluetooth connections, but the CN3 will still receive incoming phone calls. To wake up the CN3 and restore network connections, you need to press Power or Scan button.
Use the Windows Mobile Standard profile for applications such as inventory management or terminal emulation applications that power off infrequently. The Windows Mobile Standard profile adds the ability for the system to maintain data connections in a low power state. If the CN3 does not have any activity, the screen will turn off. If there continues to be no activity, the CN3 will eventually turn off the WAN, LAN, or Bluetooth radio connections and enter the Windows Mobile Classic power management profile.
Use the Windows Mobile Phone profile when you have a system that requires network wake-up or you need the CN3 to always be connected to the network. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections.
To select a power management profile
1 Tap Start > Settings > the System tab > Power Profiler.
10 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
2 From the drop-down list, select Windows Mobile Classic,
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Power Profiler also provides advanced settings that allow you to fine-tune the power usage of the CN3. You can choose to have the Power button turn off the screen or turn off the device.
Note: You can also configure all of the settings in Power Profiler using Intermec Settings.

Using the Keypad

The CN3 can have a QWERTY keypad or numeric keypad. The CN3e supports larger numeric keypads with either a 10-key (7-8-9 on top) or phone style (1-2-3 on top) layout.
Chapter 1 — Using the CN3
CN3 QWERTY Keypad CN3 Numeric Keypad
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 11
Chapter 1 — Using the CN3
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12 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
CN3e Alphanumeric Keypad
The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.
The large numeric keypads are for applications that require mainly numeric data. These keypads also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. The CN3e provides larger input keys better suited for blind entry or glove usage.

Using the Color-Coded Keys

Each keypad available for the CN3 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the numeric keypad: the orange B key and the green C key. The QWERTY and alphanumeric keypads have only the orange B color-coded modifier key.
Using the Color-Coded Keys
You Want To: Press: Example
Chapter 1 — Using the CN3
Use an orange character or function printed above a key.
Use a green character or function printed above a key.
Lock the orange or green key to stay on.
Unlock a green or orange key.
B key (LED illuminates) and
then the key with the character or function printed above it (LED turns off).
C key (LED illuminates) and
then the key with the character or function printed above it (LED turns off).
B or C twice. On the CN3e numeric keypad, press
B or C once. Press the B or C once to unlock the
On the CN3 Qwerty keypad, press and then Q to type the @ character.
On the CN3 numeric keypad, press and then 2 to type a lowercase a.
C twice and the green LED
illuminates and stays on.
key and turn off the LED.
B
C

Capitalizing Characters

To capitalize a single character on QWERTY keypads, press the shift key, and then the character. To type all alphanumeric characters as uppercase letters, you can enable the Caps Lock feature on the CN3 keypad.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 13
Chapter 1 — Using the CN3
To enable Caps Lo ck
On the QWERTY keypad, press B, then the Shift key. Press the
same key sequence to disable the Caps Lock.
On the CN3 numeric keypad, press C 1.
On the CN3e keypads, press C C 1.
The Caps Lock LED lights up green to show that the CN3 is in the Caps Lock mode.
To exit Caps Lock
On the CN3 keypads, press the color modifier key again.
On the CN3e keypads, press 1.

Entering Characters on the QWERTY Keypad

There are a few hidden characters on the QWERTY keypad that require using the color-coded keys and the Shift key to access. Use the following table to understand how to access these hidden characters on the keypad.
QWERTY Keypad Hidden Characters
To Ent e r Press
Shift B Z
> Shift B .
< Shift B X

Entering Characters on the Numeric Keypads

Above most of the number keys, there is a grouping of three or four characters of the alphabet. For example, above the 2 key there are the letters “ABC.” To access each letter above the key, you press the key one to four times depending on the placement of the letter.
For example, to type the letter “c” you need to:
Press C 2 2 2.
To type a letter on the same key as the last letter entered, wait two seconds, then enter the correct series of keystrokes to create the next letter.
14 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0

Using the Power Button

When you press the Power ( ) button, you put the CN3 into a lower power mode. In this lower power mode, the CN3 continues to supply power to all memory, but turns off power to most hardware such as the display. This power-saving feature is designed to prolong battery life.
Note: If you do not have a SIM card installed, it may take up to 30 seconds for the CN3 to suspend.

Configuring the Backlight Settings

By default, the CN3 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity.
It is possible to override the backlight settings by changing the power management settings. For more information on configuring power management, see the next section, “Managing Power on the CN3.”
To configure the backlight
1 Tap Start > Settings > the System tab > the Backlight icon > the
Battery Power tab.
Chapter 1 — Using the CN3
2 With Turn off backlight if device is not used for checked, select
the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 15
Chapter 1 — Using the CN3
You can also use Intermec Settings to configure the backlight settings. For help, see “Configuring the CN3 With Intermec
Settings” on page 35.

Understanding the Audio Features

There are several audio features available on the CN3. There are two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds.

Using the CN3 as a Cell Phone

If your version of the CN3 has a phone, you can use the microphone and a front speaker for talking on the phone. For help configuring your CN3 as a cell phone, see “Configuring the Phone” on page 48.
Front speaker
(located on end)
Microphone
To adjust the volume of the front speaker
1 Tap the Volume ( ) icon at the top of the screen.
16 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
2 In the Volume adjust box, tap On.
3 Use your stylus to move the volume slider for the phone to the
desired volume level.

Adjusting the Volume of the Rear Speaker

You can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low medium (default), high, and very high. Use the following table to understand the different ways to adjust the volume.
Chapter 1 — Using the CN3
Rear speaker
Volume up
Volume down
Location of the Rear Speaker and Volume Control
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0 17
Chapter 1 — Using the CN3
Changing the Volume of the Rear Speaker
Way to Adjust Volume Procedure
Tap the Volume ( ) icon in the navigation bar.
Use Intermec Settings. From the Start menu, choose Settings > the
Press the side volume control. Press the top of the side volume control to
Note: For detailed information on the commands available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec website.
Use the stylus to move the volume slider up or down for the computer. You can also turn the volume on or off and choose to use Vibrate mode.
System tab > Intermec Settings. Go to Device Settings > Beeper > Volume. Select
the setting you prefer and save your changes before exiting. For help, see “Configuring
the CN3 With Intermec Settings” on page 35.
turn the volume up. Press the bottom of the side volume control to turn the volume down.
The CN3 has a built-in vibrate feature that enables you to receive scanner feedback despite the noise level. When enabled, the CN3 vibrates when the scanner performs a good read or when the phone receives a call.
To enable the vibrate feature
1 Tap the Volume ( ) icon at the top of the screen.
18 CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
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