Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
viiiCN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec website at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0ix
Before You Begin
Web Support
Visit the Intermec website at www.intermec.com to download our
current manuals (in PDF). To order printed versions of the Intermec
manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec website, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
Email: mjyun@awoo.co.kr
xCN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
Email: jmyou@idif.co.kr or korlim@gw.idif.co.kr
Who Should Read This Manual
This manual is written for the person who is responsible for
installing, configuring, and maintaining the CN3 and CN3e Mobile
Computer.
This manual provides you with information about the features of the
CN3 and CN3e, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN3 or CN3e, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
This list contains a list of related Intermec documents.
There may be other U.S. and foreign patents pending.
xiiCN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
1
Using the CN3
This chapter introduces the CN3 and CN3e Mobile
Computers with Windows® Mobile® 5.0. It also contains
hardware and software configuration information to assist
you in getting the most out of your computer. This chapter
contains these topics:
•Introducing the CN3 Mobile Computer
•Using the Battery
•Using the Keypad
•Understanding the Audio Features
•Using the Screen
•Understanding the Status LEDs
•Scanning Bar Codes
•Using the Color Camera
•Using the Storage Card
•Setting Up GPS on Your CN3
1
Chapter 1 — Using the CN3
Introducing the CN3 Mobile Computer
The Intermec CN3 and CN3e Mobile Computers are ergonomically
designed mobile computers built on the Microsoft Windows Mobile®
5.0 operating system. They are lightweight, easy-to-use, and run most
software developed for the Windows Mobile platform, including
standalone, client-server, and browser-based applications.
The CN3 and CN3e support similar feature sets. The CN3e offers
extended environmental specifications and larger keys for data
intensive applications. The CN3 Series of mobile computers includes
both the CN3 and CN3e computers. Throughout this manual, both
versions of the computer are referred to as CN3 or CN3 Series.
CN3e and the CN3 Mobile Computer
The CN3 Series Mobile Computer with an IEEE 802.11b/g radio
installed is Wi-Fi® certified for interoperability with other
802.11b/g wireless LAN devices.
2CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Chapter 1 — Using the CN3
The CN3 and CN3e are available with the following features:
•802.11b/g radio standard
Note: The radio also supports the 802.11d standard. The 802.11d
standard adds the requirements and definitions for 802.11 WLAN
equipment to operate in markets not served by the current standard.
For 802.11d support, you need to order the 802.11d version of the
CN3. For help, contact your local Intermec representative.
•Bluetooth® radio standard
•128 MB RAM
•QWERTY or numeric keypads
•Imaging Options:
•EA11 Standard Area Imager
•Color Camera
•Wireless Wide Area Network Options:
•GSM/GPRS/EDGE
•CDMA/1xRTT/EV-DO
Use this manual to understand how to use the features and options
available on the CN3 and CN3e.
Note: Refer to the online help for information about the Windows
Mobile 5.0 applications installed on the CN3 and Intermec
Knowledge Central at www.intermec.com for additional information
about using Windows Mobile 5.0 on the CN3.
Finding the Software Build Versions
You can easily check to see what version of the operating system and
the SmartSystems Platform Bundle (SSPB) are loaded on your CN3.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.03
Chapter 1 — Using the CN3
To find your operating system version
1 Tap Start > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the software build information.
Using the Battery
The CN3 uses an AB8, AB9, AB15, or AB16 Lithium-ion (Li-ion)
battery as its main power source. The CN3e uses an AB9 or AB16
extended battery for the main power source. Standard batteries have
8.1 Watt hours capacity and extended batteries have 14.8 Watt hours
capacity. You must fully charge the battery before you can use the
CN3.
If you suspend the CN3 before changing the battery, an internal super
capacitor maintains your status, memory, and real-time clock for
approximately 5 minutes.
The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100 °C (212 °F) or incinerate it.
If you fail to replace the low battery immediately, you may lose
important data or applications.
4CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Note: If the CN3 is not on external power and you remove the battery
pack, it goes into Suspend mode.
Dispose of used batteries promptly. Keep away from children. Contact
your Intermec representative for replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage.
Charging the Battery
The battery pack should be fully charged before you use the CN3 for
the first time. If battery temperatures are within the battery charging
range of 0 °C to 40 °C (32 °F to 104 °F), the standard battery pack
takes up to four hours to charge; the extended battery pack takes up
to five hours.
The battery is fully charged when the battery status LED shows a
steady green.
To charge the battery
•Insert the battery into a quad battery charger, a single dock, or
attach external power to the CN3 with the battery installed. For
information on these accessories, see “Accessories” on page 101
Chapter 1 — Using the CN3
.
Use the next table to understand how long it will take to charge your
batteries in some of the CN3 charging accessories.
Charging Times for CN3 Batteries
Charging AccessoryModelCharging Time
CN3 Quad Battery ChargerAC145 hours or less
CN3 Single DockAD105 hours or less
Removing and Installing the Battery
To maximize the time allowed to replace the main battery pack, put
the CN3 in a suspend mode before removing the battery pack.
To remove and install the battery
1 Press and release the Power button to suspend the CN3.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.05
Chapter 1 — Using the CN3
Battery release tab
2 Press the battery release tab to the left until the battery releases,
and then lift it away from the CN3.
Removing the Battery in a CN3
Battery release tab
Removing the Battery in a CN3e
6CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
3 Align the battery contacts and insert the battery.
4 Press down on the battery until it clicks into place.
Maximizing Battery Life
Batteries are chemical devices. If the batteries are left sitting on a shelf
for long periods of time outside the CN3, the batteries slowly
discharge, eventually to zero if left uncharged. The battery chemistry
resists normal degradation if you store the battery in a charger as
opposed to leaving the battery in a discharged state. See the following
table for tips you can do to maximize the life of your battery.
Chapter 1 — Using the CN3
Battery Conservation Tips
When You Want To:Do This to Save Battery Power:
Operate the CN3 and the
Low Battery status icon
appears or the Battery light
comes on.
Stop using the CN3 for five
minutes or longer.
Store the CN3 for more
than a day.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.07
Press the power button to turn off the CN3.
Remove the battery and insert another fully
charged battery within five minutes or you may
lose data. Or, you can connect the CN3 to an
external power source.
Make sure the low battery icon is not on the
screen and that the Battery light is not turned
on. Press the power button to turn off the CN3.
If you are storing the CN3 for a few days, like
over the weekend, install the charged battery or
attach the CN3 to a power source.
If you are storing the CN3 for longer, remove
and charge the battery, then store both the
battery and the CN3 in a cool location.
If the battery in storage is not used in several
months, you should recharge the battery to
keep it at its performance peak.
Chapter 1 — Using the CN3
Notification LED
Battery status LED
Good Read LED and Intermec Ready-to-Work indicator
Battery Conservation Tips (continued)
When You Want To:Do This to Save Battery Power:
Store the battery outside
the CN3.
Checking the Battery Status
The Battery Status LED above your CN3 display, as shown in the
following illustration, indicates the status of your battery. See the
following table to understand the meanings of the lights emitted
from the LED.
Store the batteries in a charger.
Understanding the Battery Status LED
Battery StatusDescription
Steady greenThe battery is more than 95% charged and
Blinking redThe battery is low. CN3 goes into Suspend
Steady red and the CN3 is
attached to external power.
Steady red and the CN3 is not
attached to external power.
8CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Steady amberThe battery is missing or is unable to
OffThe CN3 is not on external power and the
CN3 is on a charger.
mode. Charge or replace the battery.
The battery is charging.
The software is not working properly.
charge because the temperature is outside
of the charging range.
battery is operating normally.
You can also check the battery status by using the Power application.
To check the battery status
•Tap Start > Settings > the Systems tab > Power > the Battery tab.
Managing Power on the CN3
By default, the CN3 goes into a lower power mode or turns off after
two minutes of inactivity. You can press the Power button to resume
activity at any time. If you would like to manage power based on the
usage of your CN3, Intermec provides an application called Power
Profiler with three power management profiles:
Chapter 1 — Using the CN3
•Windows Mobile Classic
•Windows Mobile Standard
•Windows Mobile Phone
Understanding the Power Profiler Settings
Screen Off
Power Profiler Setting
Windows Mobile ClassicX
Windows Mobile Standard (default)XX
Windows Mobile PhoneX
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.09
Enabled
Device Off
Enabled
Chapter 1 — Using the CN3
Use the Windows Mobile Classic profile for systems that batch data
and upload it several times a day. This profile does not support
constant data connections over WAN, LAN, or Bluetooth. It can only
maintain data connections when the CN3 is on and all peripherals are
enabled. If the screen is off, you do not have any WAN, LAN, or
Bluetooth connections, but the CN3 will still receive incoming phone
calls. To wake up the CN3 and restore network connections, you need
to press Power or Scan button.
Use the Windows Mobile Standard profile for applications such as
inventory management or terminal emulation applications that
power off infrequently. The Windows Mobile Standard profile adds
the ability for the system to maintain data connections in a low power
state. If the CN3 does not have any activity, the screen will turn off. If
there continues to be no activity, the CN3 will eventually turn off the
WAN, LAN, or Bluetooth radio connections and enter the Windows
Mobile Classic power management profile.
Use the Windows Mobile Phone profile when you have a system that
requires network wake-up or you need the CN3 to always be
connected to the network. Although the connections are maintained
at a low power mode, this setting typically consumes the most power.
If the screen turns off, the radios continue to maintain the network
connections.
To select a power management profile
1 Tap Start > Settings > the System tab > Power Profiler.
10CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
2 From the drop-down list, select Windows Mobile Classic,
SpaceSpace
EnterEnter
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+
1
2
3
4
5
6
7
8
9
0
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&
:
‘
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*
5
/
CN3
SendSend
EndEnd
O
I
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W
Q
A
Z
X
V
B
N
M
C
S
D
F
G
H
J
K
L
EsEsc
.
P
EnterEnter
CapsCaps
ABCABC
GHIGHI
JKLJKL
MNOMNO
PQRSPQRS
TUVTUV
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SpaceSpace
DEFDEF
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EndEnd
Windows Mobile Standard, or Windows Mobile Phone.
3 Tap ok in the upper right corner to save your changes and close
Power Profiler.
Power Profiler also provides advanced settings that allow you to
fine-tune the power usage of the CN3. You can choose to have the
Power button turn off the screen or turn off the device.
Note: You can also configure all of the settings in Power Profiler
using Intermec Settings.
Using the Keypad
The CN3 can have a QWERTY keypad or numeric keypad. The CN3e
supports larger numeric keypads with either a 10-key
(7-8-9 on top) or phone style (1-2-3 on top) layout.
Chapter 1 — Using the CN3
CN3 QWERTY KeypadCN3 Numeric Keypad
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.011
12CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
CN3e Alphanumeric Keypad
The full alphabetic QWERTY keypad and the alphanumeric keypad
are for applications that require primary input of alphabetic data.
This keypad also provides special characters, numbers, symbols, and
functions by pressing color-coded key sequences.
The large numeric keypads are for applications that require mainly
numeric data. These keypads also lets you enter special characters,
including the alphabet, by pressing color-coded key sequences. The
CN3e provides larger input keys better suited for blind entry or glove
usage.
Using the Color-Coded Keys
Each keypad available for the CN3 provides color-coded keys to let
you access additional characters, symbols, and functions printed on
the keypad overlay. Once you understand how to use the color-coded
keys and key sequences, you can access all of the additional features
printed on the keypad overlay. There are two color-coded modifier
keys on the numeric keypad: the orange B key and the green C key.
The QWERTY and alphanumeric keypads have only the orange B
color-coded modifier key.
Using the Color-Coded Keys
You Want To:Press:Example
Chapter 1 — Using the CN3
Use an orange character
or function printed
above a key.
Use a green character or
function printed above a
key.
Lock the orange or green
key to stay on.
Unlock a green or orange
key.
B key (LED illuminates) and
then the key with the character
or function printed above it
(LED turns off).
C key (LED illuminates) and
then the key with the character
or function printed above it
(LED turns off).
B or C twice.On the CN3e numeric keypad, press
B or C once.Press the B or C once to unlock the
On the CN3 Qwerty keypad, press
and then Q to type the @ character.
On the CN3 numeric keypad, press
and then 2 to type a lowercase a.
C twice and the green LED
illuminates and stays on.
key and turn off the LED.
B
C
Capitalizing Characters
To capitalize a single character on QWERTY keypads, press the shift
key, and then the character. To type all alphanumeric characters as
uppercase letters, you can enable the Caps Lock feature on the CN3
keypad.
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.013
Chapter 1 — Using the CN3
To enable Caps Lo ck
•On the QWERTY keypad, press B, then the Shift key. Press the
same key sequence to disable the Caps Lock.
•On the CN3 numeric keypad, press C 1.
•On the CN3e keypads, press C C1.
The Caps Lock LED lights up green to show that the CN3 is in the
Caps Lock mode.
To exit Caps Lock
•On the CN3 keypads, press the color modifier key again.
•On the CN3e keypads, press 1.
Entering Characters on the QWERTY Keypad
There are a few hidden characters on the QWERTY keypad that
require using the color-coded keys and the Shift key to access. Use the
following table to understand how to access these hidden characters
on the keypad.
QWERTY Keypad Hidden Characters
To Ent e rPress
“Shift B Z
>ShiftB .
<ShiftB X
Entering Characters on the Numeric Keypads
Above most of the number keys, there is a grouping of three or four
characters of the alphabet. For example, above the 2 key there are the
letters “ABC.” To access each letter above the key, you press the key
one to four times depending on the placement of the letter.
For example, to type the letter “c” you need to:
•Press C 2 2 2.
To type a letter on the same key as the last letter entered, wait two
seconds, then enter the correct series of keystrokes to create the next
letter.
14CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
Using the Power Button
When you press the Power () button, you put the CN3 into a lower
power mode. In this lower power mode, the CN3 continues to supply
power to all memory, but turns off power to most hardware such as
the display. This power-saving feature is designed to prolong battery
life.
Note: If you do not have a SIM card installed, it may take up
to 30 seconds for the CN3 to suspend.
Configuring the Backlight Settings
By default, the CN3 goes into Screen Off mode when there is no
activity on the computer. Screen Off mode turns off the backlight and
display. Press a key or tap the screen to resume activity.
It is possible to override the backlight settings by changing the power
management settings. For more information on configuring power
management, see the next section, “Managing Power on the CN3.”
To configure the backlight
1 Tap Start > Settings > the System tab > the Backlight icon > the
Battery Power tab.
Chapter 1 — Using the CN3
2 With Turn off backlight if device is not used for checked, select
the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.015
Chapter 1 — Using the CN3
You can also use Intermec Settings to configure the backlight
settings. For help, see “Configuring the CN3 With Intermec
Settings” on page 35.
Understanding the Audio Features
There are several audio features available on the CN3. There are two
speakers, a microphone, an external volume control, and multiple
software tools for configuring the volume of sounds.
Using the CN3 as a Cell Phone
If your version of the CN3 has a phone, you can use the microphone
and a front speaker for talking on the phone. For help configuring
your CN3 as a cell phone, see “Configuring the Phone” on page 48.
Front speaker
(located on end)
Microphone
To adjust the volume of the front speaker
1 Tap the Volume () icon at the top of the screen.
16CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
2 In the Volume adjust box, tap On.
3 Use your stylus to move the volume slider for the phone to the
desired volume level.
Adjusting the Volume of the Rear Speaker
You can adjust the computer volume for your needs and your
environment. The volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner. You can set the volume to off,
very low medium (default), high, and very high. Use the following
table to understand the different ways to adjust the volume.
Chapter 1 — Using the CN3
Rear speaker
Volume up
Volume down
Location of the Rear Speaker and Volume Control
CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.017
Chapter 1 — Using the CN3
Changing the Volume of the Rear Speaker
Way to Adjust VolumeProcedure
Tap the Volume () icon in
the navigation bar.
Use Intermec Settings.From the Start menu, choose Settings > the
Press the side volume control. Press the top of the side volume control to
Note: For detailed information on the commands available in
Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec website.
Use the stylus to move the volume slider up
or down for the computer. You can also turn
the volume on or off and choose to use
Vibrate mode.
System tab > Intermec Settings. Go to
Device Settings > Beeper > Volume. Select
the setting you prefer and save your changes
before exiting. For help, see “Configuring
the CN3 With Intermec Settings” on
page 35.
turn the volume up. Press the bottom of the
side volume control to turn the volume
down.
The CN3 has a built-in vibrate feature that enables you to receive
scanner feedback despite the noise level. When enabled, the CN3
vibrates when the scanner performs a good read or when the phone
receives a call.
To enable the vibrate feature
1 Tap the Volume () icon at the top of the screen.
18CN3 Series Mobile Computer User’s Manual for Windows Mobile 5.0
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