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www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any
other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior noticed and do
not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2,
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Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or reg
istered trademarks of Intermec Technologies Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or ®) symbol in
every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and
to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
-
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This section provides you with safety information, technical support information, and sources for additional product information.
Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment.
You can be seriously injured, and equipment and data can be damaged if
you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this document. You may also see icons that
tell you when to follow ESD procedures and when to take special precautions for handling optical parts.
A danger warns you of possible eye damage caused by use of a Class IIIa
laser product. Use of this symbol is mandated by CFR21 1040.
A warning alerts you of an operating procedure, practice, condition, or
statement that must be strictly observed to avoid death or serious injury
to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
CN30 Mobile Computer User’s Manualix
Before You Begin
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and click Service & Support. The Intermec
Global Sales & Service page appears. From the Service & Support menu,
move your pointer over Support, and then click War ra nt y.
Disclaimer of warranties: The sample code included in this document is
presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of
merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our current
manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
Telephone Support
These services are available from Intermec Technologies Corporation.
In the U.S.A. and Canada
call 1-800-755-5505 and
ServiceDescription
Order Intermec
products
Order Intermec mediaOrder printer labels and ribbons. 1 and then choose 1
Order spare partsOrder spare parts.1 or 2 and then choose 4
Technical SupportTalk to technical support about
Service• Get a return authorization
Service contracts• Ask about an existing con-
• Place an order.
• Ask about an existing order.
your Intermec product.
number for authorized service
center repair.
• Request an on-site repair technician.
tract.
•Renew a contract.
• Inquire about repair billing or
other service invoicing questions.
choose this option
1 and then choose 2
2 and then choose 2
2 and then choose 1
1 or 2 and then choose 3
Outside the U.S.A. and Canada, contact your local Intermec representative.
To search for your local representative, from the Intermec web site, click
Contact.
x CN30 Mobile Computer User’s Manual
Who Should Read This Manual
This manual provides you with information about the features of the CN30
Mobile Computer, and how to install, configure, operate, maintain
and troubleshoot it. Before you install and configure the CN30, you
should be familiar with Pocket PC or Windows CE, your network and
general networking terms, such as IP address and network naming conventions.
Related Documents
This table contains a list of related Intermec documents and part numbers.
Document TitlePart Number
CN30 Mobile Computer Quick Start Guide962-054-125
CN30 Model AD9 Charge Dock Quick Start Guide962-000-060
CN30 Model AC9 Quad Charger Quick Start Guide962-000-061
CN30 Model AK1 14-Key Module Quick Start Guide943-035-001
Before You Begin
Patent Information
The Intermec web site at www.intermec.com contains our documents (as
PDF files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Service & Support > Manuals.
3 In the Select a Product field, choose the product whose documentation
you want to download.
To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
This product is protected by one or more of the following patents:
There may be other U.S. and foreign patents pending.
Microsoft, Windows, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and/or other countries.
CN30 Mobile Computer User’s Manualxi
Before You Begin
xii CN30 Mobile Computer User’s Manual
Using the CN30 Mobile
1
Use this chapter to familiarize yourself with the CN30 Mobile Computer.
In this chapter you will find these sections:
• Introducing the CN30 Mobile Computer
• Audio
•Battery
Computer
• Beeper
• Using the Keypad
• Resetting your CN30 Mobile Computer
• Using the SD Card
CN30 Mobile Computer User’s Manual1
Chapter 1 — Using the CN30 Mobile Computer
7
Introducing the CN30 Mobile Computer
The Intermec CN30 is an ergonomically designed Mobile computer built
on the Microsoft® Windows® Mobile Version 5.0 operating system. It is a
lightweight, easy-to-use, reliable computer that runs client/server applications, terminal emulation applications, as well as browser-based applications.
Intermec
Ready-to-work
Indicator
Battery Light
Scan Buttons
CN30 Computers with an IEEE 802.11b/g radio installed are Wi-Fir certified for interoperability with other 802.11b/g wireless LAN devices.
2CN30 Mobile Computer User’s Manual
Audio
Speaker
Chapter 1 — Using the CN30 Mobile Computer
The audio system consists of two speakers, internal microphone and an
external headset jack.
The main speaker (on back) is capable of variable volume levels and is
located on the back of the computer. The external headset jack connects a
mobile phone style headset to your mobile computer for use in noisy environments. The jack is a 2.5 mm, three-conductor jack, with autosensing of
the headset jack insertion which disables the internal speaker and microphone. The external headset jack is located on the top of the mobile computer in front of the scan window.
Headset Jack
[I] Key
Front Speaker
Main Speaker
Microphone
7
The internal microphone provides support for voice communication and
speech recognition applications. The microphone is positioned on the computer for operation as a mobile phone when held close to the head.
CN30 Mobile Computer User’s Manual3
Chapter 1 — Using the CN30 Mobile Computer
Using the Battery
The CN30 uses a lithium-ion battery as its main power source. You must
fully charge the main battery before you can use the CN30. When you
change the battery, a backup battery (super capacitor) maintains your
memory, data and real-time clock for at least 10 minutes.
The 14-key keypad module has a 3.7V 2400 MAh battery that is internal to
the module and is not user replaceable.
The 56-keypad module has a removable 3.7V 4800 MAh replaceable Lithium-Ion (LiIon) battery.
Removing the main battery when the backup battery low or critically low
icon displays in the status bar may cause your CN30 to cold boot and you
may lose data.
Attention: L’enlèvement de la batterie principale quand le bas de secours
de batterie ou les affichages en critique bas d’icône dans la barre de statut
peut causer votre CN30 à la botte froide et de vous peut perdre des données.
The lithium-ion battery pack that is used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it, heat it above
100°C (212°F) or incinerate it.
Avertissement: Le paquet de piles d’ions de lithium qui est utilisé dans cet
appareil peut presenter un risque feu ou un risque chimique de brûlure
s’il est maltraité. Il ne faut pas le désassembler, le réchauffer à une
température plus élevée que 100°C (212°F) ou l’incinérer.
Attention: Si la batterie n’est pas remplacée immédiatement, des données ou
applications importantes risquent d’être perdues
Dispose of used battery packs promptly. Keep away from children. Contact
your local Intermec sales representative for replacement batteries.
Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.
4CN30 Mobile Computer User’s Manual
Charging and Installing the Battery
To charge the battery
Either insert the battery into the CN30 AC9 Quad charger or place the
CN30 with battery installed in the AD9 charge dock. For more information
on these accessories, see page 27 ‘Accessories for the CN30’.
The batteries fully charge in approximately 4 hours.
Note: If you do not plan to use the computer for several months, remove
the keypad module from the console and store it in the shipping box.
To install the battery
Insert the tabs on the bottom of the charged battery into the CN30 56Keyboard module and snap the battery into place.
Chapter 1 — Using the CN30 Mobile Computer
Maximizing Battery Life
There are several things that you can do to prolong the life of your fully
charged battery.
1 Verify that the backlight timeout is set to 15 seconds.
2 Verify that Power Management has an automatic shutoff time of 3
minutes.
Checking the Battery Status
The easiest way to tell the status of your battery is to look at the battery
icon in the status bar of your CN30.
CN30 Mobile Computer User’s Manual5
Chapter 1 — Using the CN30 Mobile Computer
You can also check the battery status by looking at the Battery light on the
front of the CN30 or by using the battery diagnostics screen.
To view the status of this battery, tap Start > Settings > the System tab >
the Power icon > the Power tab to view the current status of both the main
battery and the backup battery. Tap ok to exit this information.
Battery Light
Flashes red on low
battery condition
Your computer contains an internal super capacitor, a temporary power
storage device, that protects data for up to ten minutes. This is to give you
time to replace the main battery pack before that data is lost. Be sure to put-
the computer in suspend mode before doing so.
The configuration and time are lost if:
• The battery discharges beyond this level.
• The battery is removed when the computer is not in suspend mode.
• A cold reset is performed on the computer.
6CN30 Mobile Computer User’s Manual
Adjusting the Beeper
For information about setting volume levels for screen taps, ActiveSync
alert noises, etc., tap Start > Help.
Enabling the Beeper
1 Ta p Start > Settings > the Personal tab > the Sounds & Notifica-
2 Check for which features the CN30 Computer should enable
Chapter 1 — Using the CN30 Mobile Computer
tions icon, then tap the Sounds tab.
sounds, then tap ok to close.
3 Tap the Vol um e icon at the top of the screen, tap On, then move the
slider bar to your desired level.
CN30 Mobile Computer User’s Manual7
Chapter 1 — Using the CN30 Mobile Computer
Select a Beeper Volume
To select a beeper volume for the CN30 Mobile Computer, tap Start > Set-
tings > the System tab > the Intermec Settings icon. Tap the Device Set-
tings option, tap (+) to expand Beeper, then tap (+) to expand Vol u me .
Select an item, then close this option.
Disabling the Beeper
Note: Information about the settings you can configure with the Intermec
Settings control panel applet is described in the Intermec Computer Com-mand Reference Manual (P/N: 073529). The online manual is available
from the Intermec web site at www.intermec.com.
To disable the beeper, tap the Vo lu m e icon at the top of the screen, either
drag the slider to the bottom, or tap Off.
8CN30 Mobile Computer User’s Manual
Using the Keypad
Your CN30 has one of the following keypads:
TE 2000 Overlay
The CN30 supports TE 2000 VT100/220/320/340 and ANSI, TE 2000
5250, and TE 2000 3270. When you order the CN30 with a TE 2000
application, you must order the corresponding keypad overlay. Use the TE
2000 keypad overlays to enter the same keys that you can enter on a VT/
ANSI keyboard, an IBM 5250 keyboard, or an IBM 3270 keyboard.
Chapter 1 — Using the CN30 Mobile Computer
• 56-key full alphanumeric
• 14-key function
• 10-key numeric
You can order all versions of the CN30 56-keypad with an international
overlay. The international overlay supports English and many Western
European languages, such as French, German, Italian, Portuguese, and
Spanish. You enter all of the characters and functions printed above the
keys just like you would on a standard keypad.
Like the standard CN30 keypad overlays, the TE 2000 keypad overlays let
you enter all the characters printed on or above the keys. The terminal
emulation keypads also come with the same color-coded keys that are on
the standard overlay.
For more help using TE 2000 terminal emulation, see the appropriate TE
2000 programmer’s guide.
CN30 Mobile Computer User’s Manual9
Chapter 1 — Using the CN30 Mobile Computer
The 56-Key Keypad
Using the Color-Coded Keys
Each keypad available for the CN30 provides color-coded keys to let you
access additional characters, symbols, and functions printed on the keypad
overlay. Once you understand how to use the color-coded keys and key
sequences, you will know how to access all of the additional features printed
on the keypad overlay. There are two color-coded modifier keys on the
CN30: the orange key and the green key. You press and release the first key,
then press and release the second key to access the color-coded character or
function printed above a key.
Backlight Key
Scan Buttons
Orange Key
Green Key
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can enable the
Caps Lock feature on the CN30 keypad. To enable Caps Lock on the 56key keypad, press the orange key. Press the same key sequence to disable the
Caps Lock.
10CN30 Mobile Computer User’s Manual
Using the 14-Key Keypad Module
Chapter 1 — Using the CN30 Mobile Computer
Backlight key
Scan buttons
Orange key
Green key
The 14-key keypad module provides basic navigation through the Windows Mobile Version 5.0 screens.
To rotate the display
On the 14-key or 56-key keypad, press the Green key. Press the Windows
Logo key. Press the key again to return to portrait (default) mode.
To enable the Backlight
On the 14-key or 56-key keypad, press the Green key. Press the backlight
key.
Assigning Functions to Keys
Go to Settings >the Personal tab > Buttons to assign a program to a “soft
key”.
CN30 Mobile Computer User’s Manual11
Chapter 1 — Using the CN30 Mobile Computer
Using the 10-Key Keypad Module
Backlight key
Scan buttons
Orange key
Green key
The 10-key keypad module provides basic navigation through the Windows Mobile Version 5.0 screens.
To rotate the display
On the 10-key keypad, press the Green key. Press the Windows Logo key.
Press the key again to return to portrait (default) mode.
To enable the Backlight
On the 10-key keypad, press the Green key. Press the backlight key.
Assigning Functions to Keys
Go to Settings >the Personal tab > Buttons to assign a program to a “soft
key”.
12CN30 Mobile Computer User’s Manual
Magnifier Application
Chapter 1 — Using the CN30 Mobile Computer
The Magnifier application allows you to view an enlarged portion of the
CN30 Computer screen by tapping and holding the stylus. The enlarged
window can be moved to any location on the screen.
To Start Magnifier with the Keypad
• On the 14-key or 56-key keypad, press the Orange key. Press the Magnifier key.
• Tap and hold the stylus to move the displayed area of the screen. For
more help, see the Magnifier help under Windows help.window can be
moved to any location on the screen.
To Start Magnifier with the Stylus
• From the Start menu, go to Programs and tap Magnifier.
Note: The Magnifier window is not an active window.
CN30 Mobile Computer User’s Manual13
Chapter 1 — Using the CN30 Mobile Computer
Using the Power (I) Key
When you press the (I) key to turn off the CN30, you actually put the
CN30 in Suspend mode. In Suspend mode, the CN30 continues to supply
power to all memory, but turns off power to most hardware. This powersaving feature is designed to prolong battery life.
When you press the (I) key to turn the CN30 back on, your computer
resumes where it was when you turned it off.
If you are using WPA or 802.1x security, the computer may need to reauthenticate before it starts your application.
If the Battery light flashes and your CN30 does not resume after pressing
(I), your battery may be too low to supply power. Replace the battery. If
replacing the battery does not solve the problem, see “Resetting your CN30 Mobile Computer” on page 16.
14CN30 Mobile Computer User’s Manual
Using the Screen
Chapter 1 — Using the CN30 Mobile Computer
The CN30 Computer has a 3.7” diagonal 640x480 pixel (VGA) transflective TFT-LCD 64K color display. The screen supports Unicode characters,
user programmable fonts and bitmap graphics. The Start screen has two
distinct areas; the desktop and the taskbar. The desktop displays shortcuts
to some of the applications installed on the CN30 Computer. The taskbar
displays the Start menu, the time, the onscreen keyboard icon and the desktop icon.
Desktop
Tas kb ar
Your CN30 Computer has a stylus for selecting items and entering information. Use the stylus in place of a mouse.
TapTouch the screen once with the stylus to select options, close
Double TapTouch the screen twice with the stylus to launch applications.
DragHold the stylus on the screen and drag across the screen to
Tap an d h ol dTap and hold the stylus on an icon to see a list of actions avail-
applications, or launch menus from the taskbar
select text and images.
able for the item. On the pop-up menu that appears, tap the
action you want to perform.
CN30 Mobile Computer User’s Manual15
Chapter 1 — Using the CN30 Mobile Computer
Resetting Your CN30 Mobile Computer
In some cases where the CN30 Mobile Computer completely stops
responding, it may be necessary to perform a cold reset. Because cold resetting may result in data loss, it is not recommended unless all other recovery
methods have failed.
Performing a Warm-Boot on the CN30 Computer
If your charged CN30 Computer does not resume after pressing (I), or if
the computer or an application is locked up, you may need to do a warmboot.
• Press and hold (I) for five to ten seconds, until the screen goes dark.
The CN30 Computer tells you it is performing a warm-boot, then comes
back up to the start screen.
Performing a Cold-Boot on the CN30 Computer
If the CN30 Computer or an application is locked up and does not respond
to a warm-boot, do the following.
1 Release the lower clip of the hand strap and slide the latch to the left.
2 Remove the keypad module.
3 Press the Reset button located inside the console module.
4 Reinstall the keypad module.
Reset Button
CN30 Console
16CN30 Mobile Computer User’s Manual
Software Build Version
To check to see if your CN30 Mobile Computer has the latest software
build, select Start > Internet Explorer > the Intermec logo. The latest software build version is displayed beneath the Version Information title. This
information is useful should you need product support assistance.
Chapter 1 — Using the CN30 Mobile Computer
CN30 Mobile Computer User’s Manual17
Chapter 1 — Using the CN30 Mobile Computer
Using the Speakers
The high-volume speaker on the back of the CN30 Computer, is capable of
variable volume levels. This speaker is capable of reproducing voice and
WAV files, and is used primarily to convey status tones. There is a separate
volume control in the toolbar at the top of the display. You can also control
the volume using the Intermec Settings applet. Information on this control
and applet are on the next page.
High-volume speaker on center, back
of CN30 Computer
The front speaker is a full-voice range speaker of cell-phone quality with a
separate volume control. See the next page for information about this volume control.
Front Speaker
Warning: Do not place the speaker next to your ear when the speaker
volume is set to “Loud” (maximum), or you may damage your hearing.
18CN30 Mobile Computer User’s Manual
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