CN
3
User’s
Manual
Mobile Computer for
Windows Mobile 6.1
CN3, CN3e, CN3NI
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2008-2010 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),
Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,
Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,
and Vista Powered are either trademarks or registered trademarks of Intermec Technologies
Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++
has granted use of the software to anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec 2001)
Copyright © 1998-2001 Dr John Maddock
Permission to use, copy, modify, distribute and sell this software and its documentation for any
purpose is hereby granted without fee, provided that the above copyright notice appear in all
copies and that both that copyright notice and this permission notice appear in supporting
documentation. Dr John Maddock makes no representations about the suitability of this software
for any purpose. It is provided "as is" without express or implied warranty.
ii CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Document Change Record
This page records changes to this document. The document was
originally released as Revision 001.
Version
Number
004 2/2010 Added operating temperature for CN3e and made a
003 11/2009 Revised to include updated information for CN3
002 4/2009 Added default configuration, keypad and keystroke
Date Description of Change
few minor corrections to Appendix A.
firmware release 4.30.
information, and descriptions of how to use the CN3
phone.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 iii
iv CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Using the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1
Introducing the CN3 Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s New in This Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Managing Power on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Choosing a Power Management Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Customizing Power Timeouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Contents
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Entering Characters on the Alphabetic and QWERTY Keypads. . . . . . . . . . . . . . .15
Using Caps Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Green Key Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Windows Mobile Application Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Using the CN3 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjusting the Volume of the Rear Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Enabling the Vibrate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 v
Contents
Calibrating the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configuring the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Improving Imager Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Capturing Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Using the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Configuring the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . .30
Copying Images to Your Desktop PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Integrating Image Capture Into Your Application . . . . . . . . . . . . . . . . . . 32
Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installing a miniSD or SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Setting Up GPS on the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the GPSID Installed on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Learning About Additional GPS Options for the CN3 . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting and Configuring the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2
Managing the CN3 With SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Turning On the Phone Using the Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . .44
Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring the CN3 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .46
Using Intermec Settings Directly On the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Hiding Menu Items in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring the CN3 For Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connecting to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
vi CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Managing Network Connections With iConnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Connecting to a Network With a RAS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Connecting to a Network with a VPN Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Selecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .65
Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
3
Developing Applications for the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Choosing a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Installing Applications on the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Installing Applications Using SmartSystems Foundation Console. . . . . . . . . . . .73
Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Contents
Launching An Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Integrating Image Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Calling Image Capture From Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Creating and Editing the Image Capture XML File . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Image Capture XML Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Locating Upgrade Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Upgrading the CN3 Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . . . . 83
Upgrading the CN3 Using a miniSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Troubleshooting and Maintaining the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
4
Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 vii
Contents
Troubleshooting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Checking 802.11 Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Resetting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Warm Booting the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Cold Booting the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Clean Booting the CN3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Cleaning the CN3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
A
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
B
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
C
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Other Available Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Language-Specific Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
I
viii CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Before You Begin
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 ix
Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, go to
www.intermec.com and click Support >Returns and Repairs >
Repair Locations.
For technical support in South Korea, use the after service locations
listed below:
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
Email: mjyun@awoo.co.kr
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
x CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Who Should Read This Manual
This manual is written for the person who is responsible for
installing, configuring, and maintaining the CN3 and CN3e Mobile
Computer.
This manual provides you with information about the features of the
CN3 and CN3e, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN3 or CN3e, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
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Before You Begin
Patent Information
Product is covered by one or more of the following patents:
4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699;
5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441;
5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183;
5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487;
5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678;
5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251;
5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689;
5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619;
5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364;
5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230;
5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317;
5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041;
5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604;
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 xi
Before You Begin
5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027;
5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121;
5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486;
5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906;
5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056;
5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499;
5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379;
6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289;
6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063;
6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053;
6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765;
6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411;
6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942;
6641046; 6681994; 6687403; 6688523; 6732930
There may be other U.S. and foreign patents pending.
xii CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
1
Using the CN3
This chapter introduces the CN3 and CN3e Mobile Computers
with Windows® Mobile® 6.1. It also contains hardware and
software configuration information to assist you in getting the
most out of your computer. This chapter contains these topics:
• Introducing the CN3 Mobile Computer
• Using the Battery
• Using the Keypad
• Understanding the Audio Features
• Using the Screen
• Understanding the Status LEDs
• Using the Imager
• Using the Color Camera
• Installing a miniSD or SIM Card
• Setting Up GPS on the CN3
1
Chapter 1 — Using the CN3
Introducing the CN3 Mobile Computer
The Intermec CN3, CN3e, and CN3NI Mobile Computers are
ergonomically designed mobile computers built on the Microsoft
Windows Mobile® 6.1 operating system. They are lightweight, easyto-use, and run most software developed for the Windows Mobile
platform, including standalone, client-server, and browser-based
applications.
The CN3, CN3e, and CN3NI support similar feature sets. The CN3e
offers extended environmental specifications and larger keys for data
intensive applications. The CN3NI is certified for use in nonincendive environments. Throughout this manual, all versions of the
computer are referred to as CN3 or CN3 Series.
The CN3e and CN3 Mobile Computers
The CN3 Series Mobile Computer with an IEEE 802.11b/g radio
installed is Wi-Fi® certified for interoperability with other
802.11b/g wireless LAN devices.
2 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
Standard CN3 and CN3e features include:
• GPS, 802.11b/g, and Bluetooth® radios.
• A 2-megapixel color camera or an EA11 Area Imager
• 128 MB RAM
• A numeric, QWERTY (CN3), or alphabetic (CN3e) keypad.
You can also order an optional GSM/GPRS/EDGE WWAN radio for
the CN3.
Note: The 802.11 radio also supports the 802.11d standard, which
adds the requirements and definitions for 802.11 WLAN equipment
for operation in markets not served by the current standard. For
802.11d support, contact your local Intermec representative to order
the 802.11d version of the CN3.
Use this manual to understand how to use the features and options
available on the CN3.
For information about the Windows Mobile applications installed on
the CN3, see the online help. For additional information about using
Windows Mobile on the CN3, visit Intermec Knowledge Central at
www.intermec.com.
What’s New in This Release
The CN3 with Windows Mobile 6.1 and firmware version 4.30
supports these new features:
• SmartSystems Foundation version 3.50 functionality including
Scan-to-Connect, Scan-to-Load, and One Step Provisioning. For
more information on SmartSystems Foundation, visit
www.intermec.com/smartsystems.
• SiRF InstantFix II support for GPS. For more information, see
“Setting Up GPS on the CN3” on page 36.
• the Image Capture application for CN3s with the EA11 area
imager. For more information, see “Capturing Images” on
page 29.
The CN3 clean boot procedure has been updated. For more
information, see “Clean Booting the CN3” on page 100.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 3
Chapter 1 — Using the CN3
Using the Battery
The CN3 Series computers use the following Intermec batteries as a
main power source. All have been certified to meet the IEEE 1725
standard for rechargeable batteries.
Standard and Extended Batteries for CN3 Series Computers
Computer Uses This Standard Battery Uses This Extended Battery
CN3 AB8 or AB15 AB9 or AB16
CN3e N/A AB9 or AB16
CN3NI N/A AB28
Standard batteries have 8.1 Watt hours capacity and extended
batteries have 14.8 Watt hours capacity. You must fully charge the
battery before you can use the CN3.
The battery used in this device may present a fire or chemical
burn hazard if it is mistreated. Do not disassemble it, heat it
above 100°C (212°F) or incinerate it.
If you fail to replace the low battery immediately, you may lose
important data or applications.
If the CN3 is not on external power and you remove the battery
pack, you need to install a charged battery within 5 minutes, or
the CN3 resets and you could lose data.
Dispose of used batteries promptly. Keep away from children. Contact
your Intermec representative for replacement batteries.
Charging the Battery
The battery pack should be fully charged before you use the CN3 for
the first time. If battery temperatures are within the battery charging
range of 0° to 40°C (32° to 104°F), the standard battery pack takes
up to four hours to charge. The extended battery pack takes up to five
hours.
4 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
The battery is fully charged when the battery status LED shows a
Battery release tab
steady green.
To charge the battery
• Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN3 with the battery
installed. For information on these accessories, see “Accessories”
on page 107.
For all charging methods, it takes 5 hours or less to fully charge the
CN3 batteries.
Changing the Battery
When you remove the battery from the CN3, an internal super
capacitor maintains your status, memory, and real-time clock for up
to 5 minutes. To maximize this time, suspend the CN3 before
changing the battery. For more information, see “Using the Power
Button” on page 17.
To remove and install the battery
1 Press and release the Power button to suspend the CN3.
Chapter 1 — Using the CN3
2 Unsnap the top end of the handstrap.
3 Slide the battery release tab to release it from the CN3.
Note: For the CN3NI, use a Phillips screwdriver to loosen and
tighten the battery set screw.
Removing the Battery in a CN3
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 5
Chapter 1 — Using the CN3
4 Place the end of the battery into the battery compartment as
Battery release tab
Removing the Battery in a CN3e
shown in the next illustration, and press down on the other end of
the battery until it clicks into place.
5 Snap the top of the handstrap into place.
6 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Checking the Battery Status
A quick way to check the status of your battery is to look at the
battery icon on the CN3 Status bar.
Battery Icon Status
Icon Status
Battery is fully charged.
Battery has a medium charge. You should be able to work for several
more hours before changing batteries.
Battery is low. You need to replace or charge the battery soon.
Battery is critically low. You need to replace or charge the battery now.
Battery is charging.
The Battery Status LED indicates the charging status.
Battery status LED
Chapter 1 — Using the CN3
Understanding the Battery Status LED
Battery Status Description
Steady green The battery is more than 95% charged and
CN3 is on a charger.
Blinking red The battery is low. CN3 goes into Suspend
mode. Charge or replace the battery.
Steady red and the CN3 is
attached to external power.
Steady red and the CN3 is not
attached to external power.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 7
The battery is charging.
The CN3 firmware is not working properly.
Cold boot the CN3 as described in “Cold
Booting the CN3” on page 98.
Chapter 1 — Using the CN3
Understanding the Battery Status LED (continued)
Battery Status Description
Steady amber The battery is missing or unable to charge.
Off The CN3 is not on external power and the
You can also check the battery status by using the Power application.
To check the battery status
• Tap Start > Settings > the Systems tab > Power > the Battery tab.
If the battery will not charge, it may be
because the temperature is outside of the
charging range, or you may be using a
battery not approved by Intermec. You
need to use one of the battery models
specified in “Standard and Extended
Batteries for CN3 Series Computers” on
page 4.
battery is operating normally.
8 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Maximizing Battery Life
Batteries are chemical devices. If the batteries are left sitting on a shelf
for long periods of time outside the CN3, the batteries slowly
discharge, eventually to zero if left uncharged. The battery chemistry
resists normal degradation if you store the battery in a charger as
opposed to leaving the battery in a discharged state. See the following
table for tips you can do to maximize the life of your battery.
Battery Conservation Tips
When You Want To: Do This to Save Battery Power:
Chapter 1 — Using the CN3
Operate the CN3 and the
Low Battery status icon
appears or the Battery light
comes on.
Stop using the CN3 for five
minutes or longer.
Store the CN3 for more
than a day.
Store the battery outside
the CN3.
Managing Power on the CN3
Several factors determine the life of your battery such as extreme
temperatures, input devices, and your usage.
Press the power button to turn off the CN3.
Remove the battery and insert another fully
charged battery within five minutes or you may
lose data. Or, you can connect the CN3 to an
external power source.
Make sure the low battery icon is not on the
screen and that the Battery light is not turned
on. Press the power button to turn off the CN3.
If you are storing the CN3 for a few days, like
over the weekend, install the charged battery or
attach the CN3 to a power source.
If you are storing the CN3 for longer, remove
and charge the battery, then store both the
battery and the CN3 in a cool location.
If the battery in storage is not used in several
months, you should recharge the battery to
keep it at its performance peak.
Store the batteries in a charger.
By default, the CN3 goes into a lower power mode or turns off after
two minutes of inactivity. Press the Power button to resume activity at
any time.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 9
Chapter 1 — Using the CN3
There are several ways you can manage power:
• You can set the amount of time that the screen stays on, or the
• You can change the amount of time the screen backlight stays on.
• You can choose a Power Management Profile to manage power
Choosing a Power Management Profile
1 Tap Start > Settings > the System tab > Power Profiler.
amount of time the CN3 stays on after the screen turns off. For
help, see “Customizing Power Timeouts” on page 11.
For help, see “Configuring the Backlight” on page 23.
based on the way you use your CN3. Each profile turns off the
screen and the CN3 at preset times, and maintains data
connections differently. For help, see the next section.
2 From the drop-down list, select Windows Mobile Classic,
Windows Mobile Standard, or Windows Mobile Phone. If the
list is grayed out, uncheck the Enable Advanced Settings check
box.
For more information, see the next section, “About Power
Management Profiles.”
3 Tap ok in the upper right corner to save your changes.
10 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
Power Profiler also provides advanced settings that allow you to finetune the power usage. You can choose to have the Power button turn
off the screen or turn off the device.
Note: You can also configure all of the settings in Power Profiler
using Intermec Settings. For help with Intermec Settings, see
“Configuring the CN3 Parameters” on page 45.
About Power Management Profiles
Use the Windows Mobile Standard profile (default) for applications
that power off infrequently, such as inventory management or
terminal emulation. If the CN3 does not have any activity, the screen
turns off, but WAN, LAN, or Bluetooth radio connections are
maintained in a low power state. If there continues to be no activity,
the CN3 eventually turns off LAN and Bluetooth data connections
and goes into Suspend mode. The CN3 maintains its WAN
connection during Suspend mode, and still receives incoming phone
calls or other data. To wake up the CN3 and restore other
connections, press the Power or Scan button.
Use the Windows Mobile Classic profile for systems that batch data
and upload it several times a day. This profile does not support
constant data connections over LAN or Bluetooth. It can only
maintain data connections when the CN3 is on and all peripherals are
enabled. If the screen is off, you do not have any LAN, or Bluetooth
connections, but the CN3 maintains its WAN connection and still
receives incoming phone calls or other data. To wake up the CN3 and
restore other connections, press the Power or Scan button.
Use the Windows Mobile Phone profile when you have a system that
requires network wake-up or you need the CN3 to always be
connected to the network. Although the connections are maintained
at a low power mode, this setting typically consumes the most power.
If the screen turns off, the radios continue to maintain the network
connections. To turn the screen back on, press the Power or Scan
button.
Customizing Power Timeouts
Note: When you set timeout values this way, you override values used
by the Power Management Profiles.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 11
Chapter 1 — Using the CN3
To customize power timeout values
1 Tap Start > Settings > System tab > Power Profiler.
2 In the Power Profile tab, tap Enable Advanced Settings.
3 Tap the Screen Settings tab to change screen timeout values:
4 Tap the Device Settings tab to change power timeout values:
• Check the Enable Screen Off check box to be able to turn off
the screen independently of the CN3.
• To change the amount of inactivity time before the screen
turns off, move the Battery Power or External Power sliders.
For battery power, choose from 1 to 6 minutes. For external
power, choose from 1, 2, 5, 10, or 15 minutes, or disable this
feature.
• Check the Enable Device Off check box to be able to turn off
the CN3 by pressing the Power button. This feature is enabled
by default unless you are using the Windows Mobile Phone
power profile.
• To change the amount of inactivity time before the CN3 turns
off and goes into Suspend mode, move the Battery Power or
External Power sliders.
For battery power, choose from 1 to 6 minutes. For external
power, choose from 1, 2, 5, 10, or 15 minutes, or disable this
feature.
5 Tap the Power Button tab to change what happens when you
press the Power button:
• Choose Turn off the Device to put the CN3 in Suspend mode
when you press the Power button. In Suspend mode, data
connections (except for WAN) are turned off. To restore data
connections, you need to press the Power button to wake up
the CN3.
• Choose Turn off the Screen if you want to leave the CN3 on
but with the screen turned off when you press the Power
button. This mode uses more power than Suspend mode, but
maintains all data connections. Press the Power button to turn
the screen on.
12 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Using the Keypad
The CN3 comes with either a QWERTY keypad or a numeric keypad.
The CN3e comes with either an alphabetic keypad, a phone-style
numeric keypad (1-2-3 digits across the top), or a 10-key numeric
keypad (7-8-9 digits across the top).
The QWERTY and alphabetic keypads are for applications that
require mainly alphabetic data. .The numeric keypads are for
applications requiring mainly numeric data.
CN3 QWERTY Keypad CN3 Numeric Keypad
Chapter 1 — Using the CN3
CN3e Numeric 10-Key Keypad CN3e Numeric Phone-Style Keypad
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 13
Chapter 1 — Using the CN3
CN3e Alphabetic Keypad
Note: Some available characters are not printed on the keypad
overlays. For a complete list of available characters, see Appendix C,
“Keypads and Keystrokes.”
Using the Color-Coded Keys
All keypads include color-coded modifier keys for characters, symbols,
and functions printed on the keypad overlay. The numeric keypads
include an orange
alphanumeric keypads include an orange
b modifier key and a green c modifier key. The
b modifier key.
Using the Color-Coded Keys
To Do This Press Example
Use an orange character or
function printed above a key.
Use a green character or
function printed above a key.
Lock the orange or green key to
stay on.
14 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
b key (LED illuminates) and
then the key with the
character or function printed
above it (LED turns off).
c key (LED illuminates) and
then the key with the
character or function printed
above it (LED turns off).
b or c twice. On the numeric keypad, press c
On the QWERTY keypad, press
b and then Q to type the @
character.
On the numeric keypad, press
and then 2 to type a lowercase
a.
twice and the green LED
illuminates and stays on.
c
Chapter 1 — Using the CN3
Using the Color-Coded Keys (continued)
To Do This Press Example
Unlock a green or orange key. b or c once. Press the b or c once to unlock
the key and turn off the LED.
Entering Characters on the Alphabetic and QWERTY Keypads
Press the key for the character to type that character. To type a
character or access a function printed on the keypad overlay, press
and then press the key for the character or function you want.
To type a single uppercase letter on the QWERTY and alphabetic
keypads, press
] and then the letter key.
Using Caps Lock
To type only uppercase letters, press b ] to enable the Caps Lock
feature. Press the same key sequence to disable Caps Lock. When Caps
Lock is enabled, the Caps Lock LED turns on.
While Caps Lock is enabled, you can still type orange characters by
pressing
enabled until you press
b and then the key for that character. Caps Lock remains
b ].
b
Entering Characters on the Numeric Keypads
To type a character or access a function printed in orange on the
keypad overlay, press
function you want.
To type a character or access a function printed in green on the
keypad overlay, press
function you want.
Above most of the keys, there is a grouping of three or four letters. To
type letters above a key, press
times depending on the placement of the letter.
For example, above
• To type “c”, press
• To type “C,” press
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 15
b and then press the key for the character or
c and then press the key for the character or
c and then press the key one to four
2 there are the letters “ABC”:
c 2 2 2.
c 1 and then press c 2 2 2.
Chapter 1 — Using the CN3
Using the Green Key Lock Feature
Press c c to enable the Green Key Lock feature. When the green c
key is locked, you can type letters without pressing
number key.
c before each
• While the green key is locked, press
uppercase and lowercase letters.
• To turn off the Green Key Lock, press
Note: If you turn off the Green Key Lock, you may need to press c 1
to return to lowercase letters if uppercase letters were previously
enabled.
1 to toggle between only
c.
Using the Windows Mobile Application Keys
On the CN3e keypads, the keys closest to the screen are the standard
Windows Mobile application keys.
Windows Mobile Application Keys on CN3e Keypad
On the CN3 keypads, you can access the Windows Mobile application
keys as follows:
Windows Mobile Application Keys on CN3 Keypads
To Use On Numeric Keypad, Press On QWERTY Keypad, Press
Softkey 1
Softkey 2
“ok”
16 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
b 1 b W
b 3 b O
b | b P
Using the Power Button
Press the Power ^ button to put the CN3 into Suspend mode.
In this lower power mode, the CN3 continues to supply power to all
memory, but turns off power to most hardware such as the display.
This feature is designed to prolong battery life.
Chapter 1 — Using the CN3
Power button
Power button
Note: If you do not have a SIM card installed, it may take up to 30
seconds for the CN3 to suspend.
Understanding the Audio Features
There are several audio features available on the CN3. There are two
speakers, a microphone, an external volume control, and multiple
software tools for configuring the volume of sounds.
Using the CN3 as a Cell Phone
Note: For more information on using the CN3 as a cell phone, see
“Configuring the Phone” on page 44.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 17
Chapter 1 — Using the CN3
Phone volume
slider
When you use the CN3 as a cell phone, use the microphone and front
speaker for talking on the phone.
Front speaker
(located on end)
Microphone
Microphone and Front Speaker Locations
To adjust the volume of the front speaker
1 Tap the Volume ( ) icon at the top of the screen.
2 In the Volume adjust box, tap On.
3 Move the volume slider for the phone.
18 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Adjusting the Volume of the Rear Speaker
Rear speaker
Volume down
Volume up
Rear speaker
volume slider
The rear speaker is used for all other computer audio. You can set the
volume to off, very low, medium (default), high, and very high. Use
the following table to understand the different ways to adjust the
volume.
Location of the Rear Speaker and Volume Control
Choose one of these methods to change the rear speaker volume.
• Use the Volume slider to change the rear speaker volume:
Chapter 1 — Using the CN3
a Tap the Volume icon ( ) at the top of the screen.
b In the Volume adjust box, tap On.
c Move the volume slider for the rear speaker.
• Press the side volume button to change the volume:
• Press the top to turn the volume up.
• Press the bottom to turn the volume down.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 19
Chapter 1 — Using the CN3
• Use Intermec Settings to set the default volume. For help, see
“Configuring the CN3 Parameters” on page 45.
Enabling the Vibrate Mode
You can enable the vibrate mode when audio is difficult to hear, such
as in a high noise environment. When enabled, the CN3 vibrates when
the scanner performs a good read or when the phone receives a call.
To enable the vibrate feature
1 Tap the Volume icon ( ) at the top of the screen.
2 Tap Vibrate.
Note: The Volume icon in the Navigation bar changes to look like a
vibrating CN3 ( ) when the Vibrate feature is enabled.
Using the Screen
The CN3 has a 3.5" diagonal, 240x320 pixel (QVGA) transflective
TFT-LCD 64K color display.
• The Status bar displays the Start flag, the Connectivity icon, the
Volume icon, and the time and next appointment.
• The Today screen displays shortcuts to some of the applications
installed on the CN3 and important information for the day.
• The Command bar displays the onscreen keyboard icon, Windows
Mobile 6.1 links, and icons to any applications that are running,
but are hidden from view.
20 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
The Windows Mobile Today Screen
Using the Stylus
Your computer has a stylus for selecting items and entering
information on the touch screen.
Functions You Can Perform With the Stylus
Chapter 1 — Using the CN3
Status bar
Today screen
Command bar
Action Description
Tap Touch the screen once with the stylus to select options,
open or close applications, or launch menus from the
Command bar.
Drag Hold the stylus on the screen and drag across the screen
to select text and images.
Tap and hold Tap and hold the stylus on an item to see a menu of
actions available for that item. On the pop-up menu that
appears, tap the action you want to perform.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 21
Chapter 1 — Using the CN3
Understanding the Screen Icons
Use the screen icons on the Navigation bar and the Command bar to
see the battery status, network connections, and so on. Some standard
Microsoft icons are included in this table.
Computer Screen Icons
Icon Description
The battery is full.
The battery is low. You need to replace or charge the battery very
soon.
The battery is charging.
The volume is turned off. To turn the volume back on, tap this
icon and choose your setting.
The computer is connected to the network.
The computer is not connected to the network.
The 802.11b/g radio is connected to the wireless network.
The computer is connected through the USB port to your
desktop PC.
The iConnect application icon. Tap it to set up Ethernet or
Wireless settings.
Calibrating the Touch Screen
If your screen taps seem inaccurate, or if the CN3 responds
unexpectedly when you tap the screen, you may need to calibrate the
screen.
To calibrate the touch screen
1 Tap Start > Settings > the Systems tab > Screen.
2 Tap Align Screen and follow the instructions to align the screen.
3 Click ok.
If the touch screen is so out of alignment that you cannot open the
Start menu, you may need to align the screen using only the keypad as
described in the next procedure.
22 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
To align the touch screen using the keypad
1 Press the Windows button on the upper left of the keypad.
2 Press the Down button to select Settings.
3 Press Enter.
4 Press the Tab button until the Settings tabs are highlighted.
5 Press the Right Arrow button to select the System tab (on some
keypads this will be the orange button and down button).
6 Press tab until the Screen icon is highlighted.
7 Tab to Align Screen and press Enter follow the instructions to
align the screen.
8 Click ok.
Note: If this procedure does not work, you can perform a clean boot,
which resets the screen but erases your data and applications. For
more information about performing a clean boot, see “Clean Booting
the CN3” on page 100.
Configuring the Backlight
Chapter 1 — Using the CN3
By default, the CN3 goes into Screen Off mode when there is no
activity on the computer. Screen Off mode turns off the backlight and
display. Press a key or tap the screen to resume activity.
It is possible to override the backlight settings by changing the power
management settings. For more information on configuring power
management, see “Managing Power on the CN3” on page 9.
To configure the backlight
1 Tap Start > Settings > the System tab > the Backlight icon > the
Battery Power tab.
2 With Turn off backlight if device is not used for checked, select
the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 23
Chapter 1 — Using the CN3
Notification LED
Battery status LED
Good Read LED and
Intermec Ready-to-Work indicator
You can also use Intermec Settings to configure the backlight
settings. For help, see “Configuring the CN3 Parameters” on
page 45.
Understanding the Status LEDs
The status LEDs above the display show the following information:
24 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Understanding the LEDs
LED Color Description
Notification Orange The CN3 is notifying you of a pending alarm
Good Read Green The CN3 has successfully decoded a bar code.
.
or message.
Chapter 1 — Using the CN3
Understanding the LEDs (continued)
LED Color Description
Ready-to-Work
indicator™
Blue The CN3 is suspending or resuming with the
display turned off.
TE 2000 or Intermec Terminal Emulator
(ITE) is running and connected to the host.
Blinking
blue
Off TE 2000 or ITE is not installed or not
TE 2000 or ITE is running but not connected
to the host.
running.
The Ready-to-Work indicator (blue light) is for the SmartSystems
Foundation application that is part of a wireless network using all
Intermec devices. Selected application software programs, such as TE
2000 or Intermec Terminal Emulator, may also use the indicator for
other purposes. For more information, see “Managing the CN3
With SmartSystems Foundation” on page 42.
Note: The blue light may stay on for up to 30 seconds, but will usually
turn off after less than 10 seconds. During this time, do not toggle the
CN3 on or off and do not remove the battery. If the computer seems
to behave erratically, first try warm booting and then cold booting the
CN3 as described in “Resetting the CN3” on page 97.
Using the Imager
The area imager in the CN3 can perform multiple tasks:
• Reading bar codes, including 1D, 2D, and composite symbologies
and postal codes. For more information, see the next section,
“Reading Bar Codes.”
• Capturing images. Use the imager like a digital camera to take
high-quality, grayscale pictures. For more information, see
“Capturing Images” on page 29.
• Capturing signatures. Use the imager to “photograph” signatures
on business forms, or to capture onscreen signatures or line
drawings. For more information, see “Capturing Signatures” on
page 32.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 25
Chapter 1 — Using the CN3
Scan button
Imager
Reading Bar Codes
The CN3 imager can scan 1D and 2D bar code symbologies,
composite symbologies, and postal codes. You can position the CN3
in almost any orientation to scan a bar code label.
Locating the Imager and the Side Scan Button
Note: There is also one scan button on the front of the CN3 and two
scan buttons on the front of the CN3e.
To use the area imager
1 Press the power button to turn on the CN3, point the scanner
window a few inches from the bar code label, and hold steady.
2 Press and hold the Scan button. A laser pointer, illumination
beam, and aiming frame turn on.
3 Center the pointer over the bar code label and move the CN3 so
the bar code fills the aiming frame.
26 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Laser pointer
Chapter 1 — Using the CN3
4 When a bar code label is successfully read, the CN3 makes a high
beep and the Good Read LED lights briefly.
5 Release the Scan button.
By default, these bar code symbologies are enabled on the CN3:
• Code 39
• Code 128/GS1-128
• UPC-A
• UPC-E
• EAN-8
• EAN-13
• PDF417
• DataMatrix
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 27
Chapter 1 — Using the CN3
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on the computer. Use
Intermec Settings to enable and disable symbologies. For help, see
“Configuring the CN3 Parameters” on page 45.
Improving Imager Performance
If you experience problems reading bar codes, try some of these tips to
improve imager performance.
• Keep your hand as steady as possible while scanning a label.
• Position the imager as close to the bar code as possible while still
• Enable only the bar code symbologies that you need to use every
You can also choose a predefined mode that optimizes imager settings
for different needs or environments.
To choose a predefined mode for the imager
1 Start Intermec Settings. For help, see “Configuring the CN3
being able to capture the entire bar code.
day.
Parameters” on page 45.
2 Tap Data Collection > Internal Scanner > Imager Settings >
General and then choose an option from the Predefined Modes
list:
Predefined Mode Select if You Are Scanning:
1D Only 1D labels.
1D and 2D Standard (Default) All types of bar code labels.
1D and 2D Bright
Environment
1D and 2D
Reflective Surface
Custom In conditions that require customized settings.
In high ambient light, such as outdoors in the
sunshine.
Glossy labels.
For complete information about these settings,
commands, and parameters, see the
Intermec Settings Command Reference Manual.
3 Save your settings.
28 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Capturing Images
The Data Collection Resource Kit includes .NET classes you use in
your image capture applications. For more information, see
“Developing Applications for the CN3” on page 72.
The CN3 includes Image Capture, a utility application that
demonstrates this feature.
Using the Image Capture Application
1 Tap Start > Programs > Image Capture.
Chapter 1 — Using the CN3
The Image Capture main screen shows streaming video from the
imager.
2 (Optional) Adjust the Contrast slider for the best image:
• For brightly lit environments, move the slider to the right.
• For dark areas, move the slider to the left.
Note: For best results, move the slider a little at a time until you
see a change in the onscreen image.
3 Point the CN3 at the subject for the image and press Enter. The
image appears.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 29
Chapter 1 — Using the CN3
4 Tap-and-drag to scroll the image.
Tap to zoom in, or tap to zoom out.
To save the image, tap .
To discard the image, tap .
By default, images are saved to the My Documents\ImageCapture
directory on the CN3, with the filename Image_$<image_number>.
After you save or discard an image, the main screen appears and
the CN3 is ready to capture another image.
5 To view saved images, tap Options and choose Gallery.
Tap and to view the images one at a time.
Tap to zoom in, or tap to zoom out.
To discard the image, tap . To discard all saved images, tap
Options and choose Delete All Files.
To exit the Gallery, tap Options and choose Exit Gallery.
6 To close the application, tap ok.
Configuring the Image Capture Application
The default Image Capture settings apply to most situations where
the ambient lighting is adequate for office work. However, you may
need to change those settings depending on the conditions in which
images will be captured, such as outdoors in bright sunlight or inside
a darkened warehouse.
30 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
To configure Image Capture settings
1 Tap Options and choose Settings.
2 Change settings as needed. For help, see the next table.
Image Capture Settings Descriptions
Setting Description
Edge
Enhancement
Lighting
Correction
Noise Reduction Reduces noise resulting from edge enhancement.
Subsampling Sets the resolution of the image by choosing a ratio.
Rotation Rotates the processed image clockwise in 90°
File Format File type for saved images. Choose either BMP
Compression
Quality
Adjusts contrast to enhance the edges of objects.
Default is Medium. Too high a setting for the
environment adds noise to the image.
Corrects for inconsistent lighting; for example, if
the edges of the image are much darker than the
center, this feature lightens the edges to match the
center. Default is Disabled.
Range is 0 (default) to 9. Too high a value can cause
banding.
A ratio of 1:4 means that the processed image will
contain 1 pixel for every 4 pixels in the original
image. The lower the ratio, the larger and more
detailed the image. Range is 1:2 to 1:8. Default is
None.
increments. Default is 0 (no rotation).
(default) or JPEG format.
Sets JPEG compression quality. Range is 0 to 100%.
Default is 60.
3 Tap Options and choose Save Changes and Exit, or choose
Discard Changes and Exit to abandon your changes.
Copying Images to Your Desktop PC
You can connect to the CN3 with ActiveSync and browse to the \My
Documents\ImageCapture directory to download image files to your
desktop PC. For help, see “Connecting to a PC” on page 43.
You can also use other automated file transfer methods to copy files.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 31
Chapter 1 — Using the CN3
Integrating Image Capture Into Your Application
You can integrate Image Capture into your own application by calling
it from your application. You can also customize Image Capture
settings by creating and editing the Image Capture configuration .xml
file. For help, see “Integrating Image Capture” on page 76.
Capturing Signatures
A signature capture is a grayscale image of a signature on paper or
other business form. To use signature capture in your applications,
use the SignatureCapture components in the Data Collection
Resource Kit.
Ink capture is the process of saving an onscreen image, such as a
signature or simple line drawing, to a file. To use ink capture in your
applications, use the InkCapture components in the Mobile Gadgets
Resource Kit.
For more information, see “Developing Applications for the CN3”
on page 72.
Using the Color Camera
Note: The CN3 can be ordered with the color camera or the area
imager, but not both.
The optional, 2-megapixel color camera with flash is factory-installed
in the upper back of the CN3, as shown in the following illustration.
Color camera Flash
Color Camera and Flash
32 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
You can take photos in either high-resolution or compressed format,
with resolutions up to 1600 x 1200 pixels. When you take a picture,
the images are saved as .jpg files and stored in the /My Documents/
My Pictures folder.
You can use the Pictures & Videos application on the CN3 to take,
view, and edit pictures or record and launch video clips stored on the
CN3 or a storage card. You can also send pictures and video clips to
others or save an image as the background on the Today screen.
After the color camera is enabled, you can configure camera options
by going to Menu > Options or Menu > Tools > Options from the
Pictures & Video screen. While you are in the Pictures & Videos
application, you can select Start > Help for more information on
using the camera.
To take a picture with the camera
1 Tap Start > Programs > Pictures & Videos.
2 Tap the Camera option in the grid or tap Camera in the taskbar.
3 Using the screen display as a viewfinder, move the camera until
you have the image you want to capture.
4 Press Enter to save the image. If you select to save your pictures to
main memory, they are saved to permanent storage on the CN3.
To save picture files
1 Tap Menu > Options > the Camera tab.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 33
Chapter 1 — Using the CN3
2 Select a file save location, type a filename prefix, and select a
compression level.
3 Tap ok.
Installing a miniSD or SIM Card
You can corrupt your miniSD™ card if you do not follow these
installation and removal procedures exactly. Before installing a
miniSD card, inspect the gasket in the compartment for any
damage or wear, and contact your Intermec representative if you
find any damage or wear.
The miniSD card and SIM card slots are located below a door inside
the CN3 battery compartment.
When the door to the miniSD is opened and closed (for changing,
installing, or removing the SIM or miniSD card), the CN3 performs a
cold boot after you install the battery. For more information, see
“Cold Booting the CN3” on page 98.
To insert a miniSD or SIM card
1 Press the Power button to suspend the CN3, and then remove the
battery. For help with removing the battery, see “Changing the
Battery” on page 5.
2 Locate the two screws on the miniSD/SIM card slot door.
3 Remove the screws and gently lift the door to the card slot.
4 Insert the SIM card or miniSD card as shown in the next
illustrations.
34 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
SIM card
SIM card slot
miniSD card
5 Close the miniSD/SIM card slot door and insert the two screws.
To prevent damage to the door, do not overtighten the screws
that secure the door. Torque the screws to 0.11 Nm (1.0 in-lbs).
6 Replace the battery pack and then press the Power button. The
CN3 cold boots.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 35
Chapter 1 — Using the CN3
Setting Up GPS on the CN3
If your CN3 comes equipped with an integrated Global Positioning
System (GPS) receiver, it can deliver standards-based National Marine
Electronics Association (NMEA) data strings to GPS applications.
Intermec recommends that you use the GPS Intermediate Driver
(GPSID) instead of directly accessing the GPS hardware. The GPSID
is a Microsoft software component that interacts between
applications and the GPS hardware.
Using the GPSID allows Intermec support for Extended Ephemeris,
which enhances GPS performance by:
• reducing the amount of time it takes your GPS receiver to acquire
a fix.
• eliminating the need to obtain precise satellite data information
from the GPS satellites.
And, as a Microsoft software component, the GPSID also provides
these benefits:
• It allows multiple applications to simultaneously access the GPS
data stream.
• It provides access to GPS data without requiring applications to
recognize and parse NMEA syntax.
Using the GPSID Installed on the CN3
To use the GPSID installed on your CN3, you need to configure the
GPSID settings.
To configure your GPSID settings
1 Tap Start > Settings > the System tab.
2 Tap External GPS. The GPS Settings screen appears.
36 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
3 On the Programs tab, select the COM port that you want your
programs to use to get GPS data from your CN3.
Note: COM1 and COM3 are reserved.
4 Tap the Hardware tab, and select these settings.
GPS hardware port: COM3
Baud rate: 57600
5 Tap the Access tab and select the Manage GPS automatically
check box.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 37
Chapter 1 — Using the CN3
6 Tap ok.
To enable extended ephemeris
1 Tap Start > Settings > the System tab.
2 Tap iGPS settings. The iGPS Settings screen appears.
3 Tap the Advanced tab.
4 Select the Enable extended ephemeris check box.
5 Tap ok.
38 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 1 — Using the CN3
Learning About Additional GPS Options for the CN3
Intermec provides enhanced feature support for the Extended
Ephemeris data capability. For the latest Extended Ephemeris data
files and other CN3 downloads, visit the CN3 downloads page on the
Intermec web site at www.intermec.com. For more information
about programming for Extended Ephemeris GPS, visit the Intermec
Developer Library at www.intermec.com/idl.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 39
Chapter 1 — Using the CN3
40 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
2
Connecting and Configuring the CN3
Use this chapter to understand how to configure the CN3 to
communicate in your network. This chapter contains these
topics:
• Managing the CN3 With SmartSystems Foundation
• Connecting to a PC
• Configuring the Phone
• Configuring the CN3 Parameters
• Configuring the CN3 For Your Network
• Connecting to a Network With a RAS Account
• Connecting to a Network with a VPN Server
• Configuring Wireless Security
41
Chapter 2 — Connecting and Configuring the CN3
Managing the CN3 With SmartSystems Foundation
Intermec's SmartSystems™ Foundation is a software platform that
lets you manage all of your SmartSystems-enabled devices, including
the CN3, simultaneously from a central server. The SmartSystems
console displays all SmartSystems-enabled computers and peripherals
in your network.
Intermec SmartSystems Foundation Console
Through the console, you can:
• drag-and-drop configuration bundles, operating system updates,
and firmware upgrades to multiple computers.
• save configuration settings from a single device and deploy those
settings to many devices simultaneously.
• remotely change settings on SmartSystems-enabled computers
and peripherals.
The SmartSystems console can report on asset locations and battery
status, making it easier to manage your mobile devices.
42 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
With an AutoDeploy license, SmartSystems can automatically push
software, configuration settings, and other files to connected CN3s.
The license also enables Scan-to-Connect, which makes connecting
additional CN3s to your wireless network as easy as reading bar codes.
SmartSystems Foundation can be downloaded at no charge from the
Intermec web site. For more information, visit
www.intermec.com\SmartSystems. To purchase an AutoDeploy
license, contact your local Intermec sales representative.
Connecting to a PC
You can connect the CN3 to your desktop PC to transfer and
synchronize files, remotely debug applications, and perform other
device management activities. Visit
www.windowsmobile.com\getstarted to learn more about
synchronizing your CN3 with a desktop PC.
Use Microsoft ActiveSync to establish a connection between your
CN3 and PC. ActiveSync can be downloaded for free from Microsoft.
To establish an ActiveSync partnership between your CN3 and PC,
you need to physically connect your CN3 to your PC using:
Chapter 2 — Connecting and Configuring the CN3
• an AD10 single dock and USB to mini-USB cable.
• an AA18 USB adapter and USB cable.
To establish an ActiveSync partnership
1 Download ActiveSync from the Microsoft web site and install
ActiveSync on your PC. When installation is complete, the Get
Connected dialog box appears.
2 Follow the onscreen instructions to establish a partnership. When
the partnership is established, the Microsoft ActiveSync screen
appears on your PC.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 43
Chapter 2 — Connecting and Configuring the CN3
Configuring the Phone
The CN3 with Windows Mobile 6.1 supports GSM/EDGE cellular
phone technology.
With a WWAN radio module installed in the CN3, you can send and
receive telephone calls as well as transmit data through wide-area
(WAN) cellular networks.
The CN3 provides a phone speaker, microphone, and speakerphone.
It also supports the use of a Bluetooth headset or hands-free kit. The
factory default setting for the phone is disabled.
After you have turned on the phone and activated it, you can
customize the features of the phone and network settings. For help,
refer to the online help on your CN3.
Turning On the Phone Using the Wireless Manager
You can use the Wireless Manager application to turn on the phone if
Microsoft Zero Configuration is enabled. If you have Intermec
Security enabled, you cannot access the Wireless Manager. For
information on enabling and configuring Microsoft security, see
“Selecting Microsoft as Your Security Choice” on page 65.
You can use the Wireless Manager to enable and disable Bluetooth,
Wi-Fi, and the phone if it is built into your CN3.
To turn on the phone using the wireless manager
1 Tap Start > Settings > the Connections tab > Wireless Manager.
2 In the Wireless Manager, tap Phone. The phone turns on.
3 Tap Menu > Phone Settings to configure the phone. For help, tap
Start > Help and choose Change Phone Settings.
4 Tap Done to close the Wireless Manager.
Activating the GSM/EDGE Phone
You use a SIM card to activate the GSM/EDGE phone on the CN3.
You can purchase the SIM card from your network provider.
44 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 2 — Connecting and Configuring the CN3
To activate the GSM/EDGE phone
• Install the SIM card in the CN3. For help, see “Installing a
miniSD or SIM Card” on page 34.
You may need to configure network settings for your provider. For
information, tap Start > Help and see the procedures in the Windows
Mobile online Help. Or, contact your network provider.
Making a Phone Call
After you activate your phone, you are ready to start making phone
calls.
To make a phone call
1 Tap Start > Phone.
2 Tap the keys to enter the telephone number you want to call.
3 Tap the Talk button.
Configuring the CN3 Parameters
You can configure many parameters on the CN3 such as the bar code
symbologies it decodes or the network settings. The values you set for
these parameters determine how the CN3 operates.
Operating parameters can be viewed and changed on the CN3 by
using the Intermec Settings application on the computer. There are
two ways to access Intermec Settings:
• Remotely via Intermec SmartSystems Foundation. When you use
SmartSystems, you can remotely configure all your CN3
computers as well as other SmartSystems-enabled Intermec
computers and peripherals. For more information, see the next
section.
• Directly on the CN3. Using Intermec Settings on the CN3 changes
only the settings on that computer. For more information, see
“Using Intermec Settings Directly On the CN3” on page 47.
You can also configure the CN3 with configuration bundles that you
create using SmartSystems Foundation. For more information, see
the SmartSystems Foundation online Help.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 45
Chapter 2 — Connecting and Configuring the CN3
Using Intermec Settings Remotely With SmartSystems Foundation
Your CN3 is SmartSystems-enabled, which lets you open Intermec
Settings from the SmartSystems Foundation console to remotely
configure all of your CN3 computers.
For more information on SmartSystems Foundation, see “Managing
the CN3 With SmartSystems Foundation” on page 42.
To open Intermec Settings from the SmartSystems console
1 In the SmartSystems console, right-click a CN3.
2 Select Start Intermec Settings.
3 Change settings as needed. As you choose parameters, information
on each parameter appears in the upper right-hand pane of the
Intermec Settings browser.
4 When you are done making changes, choose File > Save Settings.
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Chapter 2 — Connecting and Configuring the CN3
For help with using Intermec Settings, in the browser click Help >
Contents.
For information on all parameters in Intermec Settings, see the
Intermec Settings Command Reference Manual.
Using Intermec Settings Directly On the CN3
You can use Intermec Settings on the CN3 to configure the computer
and view system information.
To use Intermec Settings
1 On the CN3, tap Start > Settings > the System tab > Intermec
Settings.
2 Tap a menu bar. A new menu or a list of configurable items
appears.
3 In any menu:
• Tap Back or to go back to the previous screen.
• Tap to return to the main menu.
• To restore the default settings to all items in the current menu,
tap Menu > Restore Menu Defaults. Tap Yes to clear the
confirming message and restore menu defaults.
• To restore all default settings, tap Menu > Restore All
Defaults. Tap Yes to clear the confirming message and restore
all defaults, which may take a few minutes.
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 47
Chapter 2 — Connecting and Configuring the CN3
In a list of configurable items, choose or change options by
entering data in the entry fields or checking the appropriate check
box.
• Tap OK to save your changes.
• Tap Cancel to discard your changes and return to the previous
menu.
4 To close Intermec Settings, in the main menu tap ok or choose
Menu > Exit.
For more information on all parameters in Intermec Settings, see the
Intermec Settings Command Reference Manual.
Hiding Menu Items in Intermec Settings
In Intermec Settings, you can hide items in the CN3 menus, or in the
directory tree in the SmartSystems console. Hidden items are not
saved when you back up your settings in the SmartSystems console.
In Intermec Settings in the SmartSystems console:
• To hide menu items, right-click a menu item and choose Hide
Menu Item from the popup list. Click Yes to clear the confirming
message.
• To restore menu items, click the CN3 name at the top of the
directory tree to select it, and then choose View > Unhide Items.
All hidden menu items are restored.
In Intermec Settings on the CN3:
• To hide menu items, tap and hold the item, and then choose Hide
Menu Item from the popup list. Tap Yes to clear the confirming
message.
• To restore all hidden items in all menus, tap Menu > Unhide All
Items.
Note: When you restore default settings in Intermec Settings, only the
settings for visible items are restored to defaults. The settings for
hidden menu items are not affected. For more information, see the
SmartSystems Foundation online Help.
48 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
Chapter 2 — Connecting and Configuring the CN3
Configuring the CN3 For Your Network
You can easily add the CN3 to your wireless or wired data collection
network. You can connect your CN3 using:
• 802.11b/g radio communications.
• Ethernet communications
• Bluetooth communications.
• USB and serial communications.
Configuring 802.11b/g Radio Communications
Make sure all components with antennas are at least 30 cm (1 ft)
apart when power is applied. Failure to comply could result in
equipment damage.
Your CN3 has an 802.11b/g radio to transfer data using wireless
communications and supports the TCP/IP network protocols. This
section of the manual assumes that your wireless network is set up,
including your access points.
The CN3 communicates directly with a host computer using TCP/IP.
The access point acts as a bridge allowing communications between
the wired and wireless networks.
To use wireless communications in a TCP/IP network
1 Configure these parameters on each CN3 in the network:
• Network name (SSID)
• IP settings (if not using DHCP)
2 Make sure your CN3 is talking to the network and that the
network can see your CN3.
3 Configure security. For help, see “Configuring Wireless
Security” on page 59.
Configuring Ethernet Communications
You connect your CN3 to your Ethernet network with an Ethernet
cable and one of these accessories:
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 49
Chapter 2 — Connecting and Configuring the CN3
• AD10 single dock with an Ethernet/modem (AA12/AA13) adapter
• AD11 Ethernet multidock
• AA16 Ethernet snap-on adapter
To use your CN3 in an Ethernet network
1 Connect the CN3 to an Ethernet network with an AD10, AD11, or
AA16. Ethernet communication is enabled by default on the CN3.
2 Configure these network parameters:
• If you have a DHCP server, enable DHCP.
• If you do not have a DHCP server, set these parameters:
a IP address
b Subnet mask
c Default router
3 If necessary, set these parameters:
• Primary and secondary DNS servers
• Primary and secondary WINS servers
4 Make sure that your CN3 is communicating with the network and
that the network can see your CN3. For more information, see
“Managing Network Connections With iConnect” on page 54.
Configuring Bluetooth Communications
Your CN3 is Bluetooth™ enabled, which lets you connect to other
Bluetooth devices, such as scanners, printers, or audio devices.
You need to turn on the Bluetooth radio before you can discover and
connect to other Bluetooth devices. By default, the radio is turned off.
Use Intermec Settings to enable the radio and configure other
Bluetooth settings as described next.
To turn on the Bluetooth radio and configure Bluetooth settings
1 Start Intermec Settings.
2 Choose Communications > Bluetooth.
3 Choose On from the Power menu. A message appears asking if you
want to save the new settings.
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4 Choose Yes. Intermec Settings refreshes the settings and returns
you to the main menu.
5 (Optional) To make the CN3 visible to other Bluetooth devices,
choose Communications > Bluetooth and choose Enable from
the Discoverable menu.
To make the CN3 connectable to other Bluetooth devices that
discover it, choose Communications > Bluetooth and choose
Enable from the Connectable menu.
6 Click OK.
The Bluetooth radio maintains its state through a warm or cold boot
and maintains virtual COM ports. But, if you clean boot your CN3
you need to re-connect to devices.
Connecting to a Bluetooth Scanner
You can connect to an Intermec Bluetooth scanner, such as the SF51
or SR61, by using the Wireless Scanning enabler.
To use the Wireless Scanning Enabler
1 Tap Start > Settings > the System tab > Wireless Scanning.
2 Tap Add Device.
3 To add a scanner by scanning a bar code on the CN3:
a Tap Quick Connect and then tap Next.
b Scan the bar code with the scanner and then tap Finish.
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Chapter 2 — Connecting and Configuring the CN3
Or, to search for scanners:
a Tap Search and then tap Next. The CN3 looks for scanners,
and the Bluetooth device names of found scanners appears in
the list.
b Tap the scanner device name in the list and then tap Next. The
scanner is paired with the CN3.
Or, to manually add a scanner:
a Tap Manual and then tap Next.
b Enter the Bluetooth address of the scanner in the entry field.
c Tap Next. The scanner is paired with the CN3.
Connecting to a Bluetooth Printer
1 Tap Start > Settings > the System tab > Wireless Printing.
2 To search for printers:
a Tap Search. The CN3 looks for printers, and the Bluetooth
device names and addresses of found printers appear in the list.
b Tap a printer device name in the list to select it, and then tap
Set.
Or, to manually add a printer:
• Tap Manual, enter the Bluetooth device address for the printer
in the entry field, and then tap Set.
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3 (Optional) Tap Print Test Page. The printer prints out a test page.
After you configure Bluetooth wireless printing, you can use an
application that opens the wireless printing COM port on your CN3.
For help with developing applications, see the Bluetooth Resource
Kit, part of the Intermec Developer Library (IDL), available from the
Intermec web site at www.intermec.com/idl.
Note: You can also print wirelessly using Microsoft APIs with
Bluetooth extensions for Winsock and Bluetooth virtual COM ports.
For help, see the Bluetooth Resource Kit documentation.
Connecting to a Bluetooth Audio Device
To enable system sounds to be monitored through a Bluetooth audio
device, such as a headset, use the Bluetooth Audio enabler to discover,
activate, and connect to Bluetooth audio devices.
To connect to a Bluetooth audio device
1 Tap Start > Settings > the System tab > Bluetooth Audio. The
Bluetooth Audio screen appears.
2 Follow the prompts to connect to a Bluetooth audio device.
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Using Serial and USB Communications
You can use these CN3 accessories to transmit data to and receive data
from another device through serial or USB communications:
• AD10 single dock
• AV6 vehicle dock (AV9 for CN3e)
• AD11 multidock
• AA18 USB adapter
• AA17 RS-232 adapter
For more information about these accessories and how to order them,
see “Accessories” on page 107.
Managing Network Connections With iConnect
After you configure 802.11 or Ethernet network settings, you can use
the iConnect utility to:
• check the network connection status with a ping test.
• change basic network parameters.
• change Funk security profile settings.
• turn the 802.11 radio, Ethernet, phone, or Bluetooth radio on and
off.
To turn a network connection on or off
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen.
2 Choose Enable and then choose a network connection from the
list. A check mark next to the connection type indicates that the
connection is enabled.
To configure or change wireless security profile settings
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen.
2 Choose Tools > Wireless Settings. The Profile Wizard appears.
3 Choose a profile from the Profile list and change settings as
needed. For more information, see “Configuring Wireless
Security” on page 59.
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To configure or change wireless or Ethernet network settings
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen.
2 Choose Tools > Wireless IP Settings or Ethernet IP Settings. A
dialog box appears that shows the current settings for the wireless
or Ethernet network adapter.
3 Change settings as needed and click ok.
To check the connection status with a ping test
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen.
2 Choose Tools > Ping Test.
3 Choose Ethernet or Wireless from the connection type list.
4 Choose Ping my gateway or DHCP server if you are using
DHCP. Or, choose Ping the host address below and enter the
host address in the entry field.
5 Tap Ping. The ping test runs and checks your connection. If the
connection is OK, “Connection Validated” appears.
To check overall connection status
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen.
2 Choose Status > Ethernet or Wireless. A message box appears.
iConnect checks these items in order:
• Network connection (Ethernet or wireless) enabled
• MAC address of the CN3 network adapter
• MAC address of the associated host
• IP address of the CN3
• Ping Status
3 Tap Try Again to test the connection again.
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If you are having trouble with your wireless connection, you can use
iConnect to verify available access points and networks, check signal
strength, and view other diagnostics. For help, see “Checking 802.11
Network Status” on page 94.
Note: If you choose Exit iConnect from the menu, the desktop icon
disappears. To restore the iConnect desktop icon, warm boot the
CN3.
Connecting to a Network With a RAS Account
If you have access to a network at work, you can create a modem
connection through a Remote Access Server (RAS) account to send
e-mail messages, view intranet pages, synchronize your CN3, and
possibly access the Internet. Before you can create this modem
connection, your network administrator needs to set up a RAS
account for you. Your network administrator may also give you
Virtual Private Network (VPN) settings.
Tap the Help icon at any time to view additional information for the
wizard or the settings.
To connect to a private network
1 Tap Start > Settings > Connections.
2 Under My Work Network, tap Add a new modem connection.
3 Enter a name for the connection, such as “Company Connection.”
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4 Select your modem type.
• If using an external modem connected to your CN3 with a
cable, choose Hayes Compatible on COM1 from the Select a
modem drop-down list.
• If using any type of external modem, choose the modem by
name. If a listing does not exist for your modem, select Hayes
Compatible on COM1.
5 Tap Next.
6 Enter the access phone number and then tap Next. Use these
guidelines when entering a phone number:
• Enter the phone number exactly as you want it dialed. For
example, if you call from a business complex or hotel that
requires a nine before dialing out, enter 9 in front of the phone
number.
• Enter the access point name (APN) provided by your mobile
phone service provider.
• If you want to use dialing rules, see the online help for
information.
7 Enter the User name, Password, and Domain (if provided by an
ISP or your network administrator).
8 Tap Finish.
Connecting to a Network with a VPN Server
A VPN connection helps you to securely connect to servers, such as a
corporate network, through the Internet. Before you can make a VPN
connection, you need the following items from your network
administrator:
• User name
• Password
• Domain name
• TCP/IP settings
• Host name or IP address of the VPN server
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To create a VPN server connection to work
1 Tap Start > Settings > Connections.
2 Under My Work Network, tap Add a new VPN connection.
3 In the Name field, enter a name for the connection, such as your
company name.
4 In the Host name / IP field, enter the VPN server name or IP
address.
5 Select the VPN type of authentication to use with your CN3. If you
are not sure which option to choose, check with your network
administrator.
6 Tap Next.
7 Select a way for the CN3 to authenticate the connection. If you
select A pre-shared key, enter the key provided by your network
administrator.
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8 Click Next.
9 Enter the User name, Password, and Domain (if provided by an
ISP or your network administrator).
10 Tap Finish.
11 Insert the necessary equipment, such as a network card, into the
CN3 and begin connecting.
Configuring Wireless Security
The CN3 provides four types of security for your wireless network:
• Wi-Fi Protected Access 2 (WPA2™)
• Wi-Fi Protected Access (WPA)
• 802.1x
• WEP
This section explains how to configure wireless security on your CN3.
If you choose not to use security, see “Disabling Security” on
page 70. Intermec always recommends that you implement security.
You must use either Funk or Microsoft security to implement your
security solution. For details, see the next section, “Choosing
Between Microsoft and Funk Security.”
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If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this
section also assumes that your authentication server and
authenticators are properly configured.
Note: Your security choice does not depend on your authentication
server. For example, you can choose Funk security if you use
Microsoft Active Directory® to issue certificates.
Choosing Between Microsoft and Funk Security
The CN3 supports both Funk and Microsoft security, which
dynamically select wireless networks based on your preferences. The
option you choose depends on your network security needs.
• If you are using the CN3 in a static environment that requires a
high level of security, you should use Funk security, which offers:
• CCX v4.0 compliance.
• support for LEAP and TTLS.
• configuration of up to four profiles.
To use Funk security, you need to select a profile. For help, see the
next section, “Selecting a Funk Security Profile.”
• If you are primarily using the CN3 to connect to WiFi hotspots,
you may want to use Microsoft security.
To use Microsoft security, you need to select it as your security
choice. For help, see “Selecting Microsoft as Your Security
Choice” on page 65.
Selecting a Funk Security Profile
You can define up to four profiles for Funk security. Different profiles
let your CN3 communicate in different networks without having to
change all of your security settings. For example, you may want to set
up one profile for the manufacturing floor and one for the
warehouse. By default, the active profile is Profile 1.
Note: You can also use the Profile Wizard to configure most wireless
security settings. To start the Profile Wizard, tap the iConnect icon
( ) in the lower right corner of the Today screen and select Tools >
Wireless Settings.
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To select a Funk security profile
1 Start Intermec Settings.
2 Choose Communications > 802.11 Radio > Funk Security.
3 Tap a profile to expand it.
4 (Optional) In the Profile Label text box, enter a meaningful name
for your profile.
5 Configure your security settings. For help, see the next sections.
6 Repeat Steps 3 through 5 for each profile you want to define.
7 Select one profile as the active profile by tapping Active Profile
and choosing a profile from the list.
8 Save your settings and exit Intermec Settings.
Configuring WPA Security With Funk Security
Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or
WPA2-PSK security on your CN3 with Funk security.
To configure WPA-802.1x or WPA2-802.1x with Funk security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For Association, choose WPA or WPA2. Encryption
automatically defaults to TKIP or AES, respectively.
7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press
Enter.
8 If you choose TTLS or PEAP:
a For Prompt for Credentials, choose Enter credentials now.
Note: You can use Prompt for Credentials to troubleshoot
your network connection.
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b Tap User Name, enter your user name, and press Enter.
c Tap User Password, enter your password, and press Enter.
d For Validate Server Certificate, choose Yes and press Enter.
Note: The correct date must be set on your CN3 when you
enable Validate Server Certificate.
If you choose TLS:
a Load a user and root certificate on your CN3. For help, see
“Loading a Certificate” on page 68.
b Enter a User Name and Subject Name.
c For Validate Server Certificate, choose Yes and press Enter.
d (Optional) To increase your level of security, enter a Server 1
Common name and a Server 2 Common name.
9 Save your settings and exit Intermec Settings.
To configure WPA or WPA2 with Funk security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For Association, choose WPA or WPA2 and press Enter.
7 For 8021x, choose None and press Enter.
8 For Pre-Shared Key, enter the pre-shared key or passphrase.
The pre-shared key must be a value of 32 hex pairs preceded by 0x
for a total of 66 characters. The value must match the key value on
the access point. The passphrase must be from 8 to 63 characters.
After you enter a passphrase, the CN3 internally converts it to a
pre-shared key.
This value must match the passphrase on the authenticator.
9 Save your settings and exit Intermec Settings.
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To configure 802.1x security with Funk security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For Association, choose Open and press Enter.
7 For Encryption, choose WEP and press Enter.
8 For Authentication, choose TTLS, PEAP, or TLS and press
Enter.
9 If you choose EAP-FAST, TTLS, or PEAP:
a Tap User Name, enter your user name, and press Enter.
b Tap Password prompt, choose Enter password now, and
press Enter.
Note: You can use Password prompt to troubleshoot your
network connection.
c Tap User Password, enter your password, and press Enter.
d For Validate Server Certificate, choose Yes and press Enter.
If you choose TLS:
a Load a user and root certificate on your CN3. For help, see
“Loading a Certificate” on page 68.
b For Validate Server Certificate, choose Yes and press Enter.
c Enter a User Name and Subject Name.
d (Optional) To increase your level of security, enter a Server 1
Common name and a Server 2 Common name.
10 Save your settings and exit Intermec Settings.
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To configure LEAP security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For 8021x, choose LEAP and press Enter.
7 For Association, choose Open, WPA, WPA2, or Network EAP
and press Enter. Encryption automatically defaults to TKIP if you
choose WPA, AES if you choose WPA2, and WEP if you choose
Open or Network EAP.
8 For Prompt for Credentials, choose Enter credentials now.
9 Tap User Name, enter your user name, and press Enter.
10 Tap User Password, enter your password, and press Enter.
11 Save your settings and exit Intermec Settings.
To configure Static WEP security with Funk security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Make sure Funk is selected as your security choice.
3 Start Intermec Settings.
4 Choose Communications > 802.11 Radio > Funk Security.
5 Select the profile you want to configure.
6 For Association, choose Open and press Enter.
7 For Encryption, choose WEP and press
Enter.
8 For 8021x, choose None.
9 Define a value for the keys you want to use. You can define up to
four keys (Key 1 through Key 4).
Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes
long depending on the capability of the radio. Set a 5- byte value
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for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must
be preceded by 0x and contain 5 or 13 hex pairs.
10 For Transmit key, choose the key you want to use for
transmitting data.
11 Save your settings and exit Intermec Settings.
Selecting Microsoft as Your Security Choice
The default security setting is Funk. If you want to use Microsoft
security, you need to select it as your security choice. After you select
Microsoft as your security choice, you will be prompted to save your
settings and reset your CN3 for your change to take effect.
With Microsoft as your security choice, you can configure:
• WPA
• 802.1x
• Static WEP
To select Microsoft security as your security choice
1 Select Start > Settings > the System tab > Intermec Settings. The
Intermec Settings application appears.
2 Select Communications > 802.11 Radio > Security Choice.
3 From the Security Choice list, select Microsoft Security and save
your settings. An alert box appears telling you that you must save
your settings and warm boot the CN3 for the new security choice
to take effect.
4 Tap Yes. The CN3 resets and starts with Microsoft Security as the
Security Choice.
Configuring WPA Security With Microsoft Security
Use these procedures to set WPA-802.1x and WPA-PSK security on
your CN3 with Microsoft security.
To enable WPA-802.1x with Microsoft security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
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4 For Infrastructure Mode, choose Infrastructure.
5 For Network Authentication, choose WPA. Data Encryption
automatically defaults to TKIP.
6 For 802.1x Authentication, choose either MD5, TLS, or PEAP.
7 If you choose TLS:
a Select Properties and tap the Run App button. The Auth.
Settings dialog box appears.
b Tap the Select button.
c Select your certificate from the list and press Enter. The User
Logon dialog box appears.
d Enter a User Name and Domain and press Enter.
If you choose PEAP:
a Select Properties and tap the Run App button. The Auth.
Settings box appears.
b Select Validate Server and press Enter. When the radio starts
to authenticate, the Network Password dialog box appears.
c Enter a User Name and Password and select Save Password.
d (Optional) In the Domain field, enter the Active Directory
domain associated with the user account.
e Press Enter.
8 Save your settings and exit Intermec Settings.
To enable WPA-PSK with Microsoft security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4
For Infrastructure Mode, choose Infrastructure.
5 For Network Authentication, choose WPA-PSK. Data
Encryption automatically defaults to TKIP.
6 For Pre-Shared Key, enter the pre-shared key or the passphrase.
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The pre-shared key must be a value of 32 hex pairs preceded by 0x
for a total of 66 characters. The value must match the key value on
the authenticator. The passphrase must be from 8 to 63
characters. After you enter a passphrase, the CN3 internally
converts it to a pre-shared key.
This value must match the passphrase on the authenticator.
7 Save your settings and exit Intermec Settings.
To configure 802.1x security with Microsoft security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4 For Infrastructure Mode, choose Infrastructure.
5 For Network Authentication, choose Open.
6 For Data Encryption, choose WEP.
7 For 802.1X Authentication, choose TLS or PEAP.
8 If you choose TLS:
a Select Properties and tap the Run App button. The Auth.
Settings box appears.
b Tap the Select button.
c Select your certificate from the list and press Enter. The User
Logon dialog box appears.
d Enter a User Name and a Domain. and press Enter.
If you choose PEAP:
a Select Properties and tap the Run App button. The Auth.
Settings box appears.
b Select Validate Server and press Enter. When the radio starts
to authenticate, the Network Password dialog box appears.
c Enter a User Name and Password and select Save Password.
d (Optional) In the Domain field, enter the domain.
e Press
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Chapter 2 — Connecting and Configuring the CN3
9 For Network Key Setting, choose Automatic.
10 Save your settings and exit Intermec Settings.
To configure static WEP security with Microsoft security
1 Make sure the communications and radio parameters on your
CN3 are configured.
2 Start Intermec Settings.
3 Choose Communications > 802.11 Radio > Microsoft Security.
4 For Network Authentication, choose Open.
5 For Data Encryption, choose WEP.
6 For Network Key Setting, choose Enter Key and Index.
7 For Network Key Value, enter an ASCII key or a hex key that is
either 5 bytes or 13 bytes long depending on the capability of the
radio.
Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit
WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex
pairs.
8 For Network Key Index, select the key you want to use for data
transmission.
9 Save your settings and exit Intermec Settings.
Loading a Certificate
If you choose to use transport layer security (TLS) with WPA or 802.1x
security, you need a unique client certificate on the CN3 and a trusted
root certificate authority (CA) certificate. Certificates are pieces of
cryptographic data that guarantee a public key is associated with a
private key. They contain a public key and the entity name that owns
the key. Each certificate is issued by a certificate authority.
To import a root certificate
1 Tap the iConnect icon ( ) in the lower right corner of the Today
screen. The iConnect pop-up menu appears.
2 Select Tools > Wireless Settings. The Profile Wizard appears.
3 Tap Edit Selected Profile > the Security tab > Get Certificates.
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Note: PFX encoded certificates are also supported. Tap the
Import pfx button to import a PFX encoded certificate.
4 To import a root certificate:
a Tap the <<< button next to the Import Root Certificate field
to select the root certificate (DER-encoded .cer file) to import.
b Click Import Root Cert to install the selected certificate.
To import a user certificate:
a Tap the <<< button next to the Certificate Path field to select
the user certificate (DER-encoded .cer file without the private
key) to import.
b Tap the <<< button next to the Key Path field to select the
private key (.pvk file) which corresponds to the user certificate
you selected.
To import a certificate from an IAS server:
a Tap Web Enrollment.
b Enter the User, Password, and Server (IP address) to log into
the server.
c Tap OK. A dialog box appears asking if you want to load the
root certificate.
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d Tap OK. The Enrollment Tool message box appears telling you
that the certificate has been added.
e Tap OK to close the message box.
Disabling Security
If you choose not to use security with your wireless network, you can
disable it on the CN3. Intermec recommends that you always set
security in your network.
To disable security
1 Start Intermec Settings. For help, see “Configuring the CN3
Parameters” on page 45.
2 Choose Communications > 802.11 Radio > Security Choice and
select Microsoft Security. An alert box appears telling you that
you must save your settings and warm boot the CN3 for the new
security choice to take effect.
3 Choose Yes. The CN3 resets and starts with Microsoft Security as
the Security Choice.
4 Start Intermec Settings.
5 Choose Communications > 802.11 Radio > Microsoft Security.
6 For Network Authentication, choose Open.
7 For Data Encryption, choose Disabled.
8 Tap OK. Your settings are saved.
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3
Developing and Installing Applications
Use this chapter to understand the guidelines for developing
applications for use on the CN3. This chapter contains these
sections:
• Developing Applications for the CN3
• Installing Applications on the CN3
• Launching An Application Automatically
• Integrating Image Capture
• Freeing Up Virtual Memory for Applications
• Upgrading the System Software
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Chapter 3 — Developing and Installing Applications
Developing Applications for the CN3
Use the Intermec Resource Kits to develop applications to run on the
CN3. The Resource Kits are a library of C++, .NET, Java, and web
components grouped by functionality that you can use to create
applications for the computer. The Resource Kits are part of the
Intermec Developer Library (IDL), and can be downloaded from the
Intermec web site at www.intermec.com/idl.
For more information, see the Intermec Developer Library Resource
Kit Developer’s Guide.
Packaging Your Application
For very simple applications, the executable file may be the only file
you need to deploy. More typically, you will have a set of files to
install.
Intermec recommends using .cab files to install your applications.
The CN3 uses standard Windows Mobile .cab files and will install
third-party .cab files.
Choosing a Target Location
You can have your .cab file place your application in any of these
memory locations on the CN3:
• The ObjectStore.
• The optional miniSD card. Depending on available disk space, you
may want to consider installing your application files on the
miniSD card. Using a card creates the Storage Card folder on the
CN3.
• The non-volatile Flash File Store. Applications and data in the
Flash File Store will persist through a clean boot.
Note: The Flash File Store may be erased if you reflash the image.
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Files copied to any of these locations are safe when you cold boot the
computer as long as the AutoRun system is installed in the
appropriate location. When AutoRun is installed on the computer, all
.cab files in the CabFiles folder are automatically extracted after a cold
boot. For more information about AutoRun, see the Intermec
Developer Library Resource Kit Developer’s Guide.
Installing Applications on the CN3
You can install files and applications on the computer by using:
• SmartSystems Foundation.
• Microsoft ActiveSync.
• a miniSD card.
• the CN3 FTP server.
For more information on installing applications, see the Intermec
Developer Library Resource Kit Developer’s Guide.
Installing Applications Using SmartSystems Foundation Console
You can use the SmartSystems console to drag-and-drop Intermec
applications onto your CN3. The console is part of SmartSystems
Foundation. For more information, see “Managing the CN3 With
SmartSystems Foundation” on page 42.
To use SmartSystems console to install an application
1 Download your application file from the Intermec web site and
unzip it on your desktop PC.
2 Double-click the application file to install it. The application file
should appear in the Software Vault.
3 From the SmartSystems console in the Software Vault, drag-and-
drop the application onto each CN3 in your network, or drop the
application on a group of CN3s contained in a folder.
You can also use SmartSystems Scan-to-Connect to connect the CN3
to your network and install software. For more information, see the
SmartSystems Foundation console online Help.
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Installing Applications Using Microsoft ActiveSync
When you only have a few computers to update with applications, you
can copy files using Microsoft ActiveSync.
This procedure assumes that Microsoft ActiveSync is installed on
your PC and is up and running.
To install an application on the computer using ActiveSync
1 Connect to the CN3 via ActiveSync. For help, see “Connecting to
a PC” on page 43.
2 Copy the .cab files from your development PC to the CN3.
3 Warm boot or cold boot the CN3.
4 After the boot process is finished, browse to the .cab files and tap
the files to install them.
Installing Applications Using a Storage Card
For information on installing the miniSD card in the CN3, see
“Installing a miniSD or SIM Card” on page 34.
To install applications using the storage card
1 Copy your application file to the miniSD card.
2 Install the miniSD card in the CN3.
3 On your CN3, browse to the Storage Card folder and run your
application.
Installing Applications Using the FTP Server
The CN3 has a built-in FTP server that connects to a network through
Ethernet, 802.11b/g, or WAN (Wireless Access Network). You can use
the server to transfer your application file to the computer. Because
you can create FTP scripts to automate the process of copying files to
the computer, this option is useful when you need to send files to a
large number of computers.
The easiest way to manage the FTP server is to enable the FTP menu
within iConnect.
To enable the FTP menu
• Create this DWORD registry key and set it to a value of 1:
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HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu
The iFTP menu is available the next time you start iConnect.
To manage the state of the FTP server
• Modify these existing registry keys:
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStart
HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat
where 1 = enable and 0 = disable.
Launching An Application Automatically
There are two ways to automatically launch your application when
you perform a reset on the computer:
• Make sure your .cab file places a shortcut to your application in
the \Windows\StartUp folder.
• Configure the AutoRun program to launch your application.
The computer contains a program called AutoRun.exe which
automates operations such as launching other processes. You can
configure AutoRun.exe through the AutoRun data file, AutoRun.dat.
For compatibility with other Intermec computers, you can place a
copy of AutoRun.exe in the same folder as your AutoRun.dat file but
it is not required.
To create and install the AutoRun.dat file on your computer
1 Create a folder called System on your CN3.
2 Open the Notepad application on your PC.
3 Write commands for AutoRun.dat using the supported AutoRun
script commands.
4 Save the Notepad file as AutoRun.dat.
5 Copy the AutoRun.dat file to the System folder on the CN3.
During every boot, the system scans for AutoRun.dat in the
System folder.
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AutoRun supports the following script commands in AutoRun.dat:
AutoRun Script Commands
Command Description
EXEC Launches a specified program and waits for it to finish
(up to 10 minutes)
CALL Processes a specified file of commands and returns.
CHAIN Processes a specified file of commands and does not
return.
AutoRun handles quoted file names for the first parameter, which
allows you to specify path names or file names that contain white
spaces. AutoRun only supports one set of quotes per command.
For more information on AutoRun, see the Intermec Developer
Library Resource Kit Developer’s Guide.
Integrating Image Capture
The Image Capture application on your CN3 provides a way to
capture high-resolution grayscale images. You can integrate Image
Capture into your own applications to take advantage of this feature.
Calling Image Capture From Your Application
To integrate Image Capture features into your existing mobile
application, you need to specify two parameters:
• Path to and name of the Image Capture application. Default is
“\\Program Files\\Intermec\\ImageCapture\\ImageCapture.exe”.
• Path to and name of the .xml configuration file that Image
Capture should use when called by your application. This way you
can use a custom .xml configuration file based on your needs. If no
.xml file is specified, Image Capture uses its default settings, or
looks for an .xml file in its local directory.
This sample code calls Image Capture from its default location and
specifies “ImageCapture_Config.xml” as the custom .xml
configuration file to use:
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try
{
System.Diagnostics.Process.Start("\\ProgramFiles\\ImageCapture
\\ImageCapture.exe","\"\\Program Files\\MyApp\\ImageCapture_
Config.xml\"");
}
catch (Exception exception)
{
MessageBox.Show("Failed to execute \\ProgramFiles\\ImageCapture
\\ImageCapture.exe” + "\r\n" + exception.ToString());
}
Creating and Editing the Image Capture XML File
To further customize Image Capture features for use in your
application, you can create or edit the Image Capture .xml file. This
section lists Image Capture field names, valid values, and descriptions.
Field Definitions for ImageCapture_Config.xml
Field Name Valid Values Description
Settings
allowChanges True or false Default is true. When set to false, user cannot change
any settings.
allowGallery True or false Default is true. When set to false, user cannot go to
the Gallery screen.
Conditioning
Settings
allowChanges True or false Default is true. When set to false, user cannot change
settings in the Conditioning tab.
Edge Enhancement
allowChanges True or false Default is true. When set to false, user cannot change
the edge enhancement setting.
edgeEnhancement None, low, medium,
or high
Lighting Correction
allowChanges True or false Default is true. When set to false, user cannot change
Default is None. If no value is provided, the edge
enhancement value is unchanged.
the lighting correction setting.
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Field Definitions for ImageCapture_Config.xml (continued)
Field Name Valid Values Description
lightingCorrection True or false Default is true. If no value is provided, the
application cannot change the lighting correction
value.
Noise Reduction
allowChanges True or false Default is true. When set to false, user cannot change
the noise reduction setting.
noiseReduction 0 to 9 Default is no value. If no value is provided, the
application does not change the noise reduction
setting.
Image Rotation
allowChanges True or false Default is true. When set to false, user cannot change
the rotation setting.
imageRotation None, 90, 180, 270 Default is no value. If no value is provided, the
application does not change the rotation value.
Subsampling
allowChanges True or false Default is true. When set to false, user cannot change
the subsampling rate.
subSampling None, 1:2, 1:3, 1:4,
1:5, 1:6, 1:7, 1:8
Storage Settings
allowChanges True or false Default is false. If set to true, user can change
Image Location
allowChanges True or false Default is false. If set to true, user can change the
imageLocation File path Default is no value. If no value is provided, the
File Name
allowChanges True or false Default is false. When set to true, user can change
fileName String of up to 200
characters
Default is no value. If no value is provided, the
application does not change the subsampling rate.
settings in the Storage tab.
directory where saved images are stored.
application does not change the directory where
saved images are stored (My Documents\
ImageCapture).
the filename template setting.
Name to be used for saved image files. If the name is
identical to a file already saved, Image Capture adds
a numeric character to the end of the file name.
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Field Definitions for ImageCapture_Config.xml (continued)
Field Name Valid Values Description
Output Compression
allowChanges True or false Default is false. When set to true, user can change
the file format type.
fileFormat BMP, JPEG Default is no value. If no value is provided, Image
Capture does not change the file format setting. If
no format is selected, the file is saved as a .bmp.
Compression Quality
allowChanges True or false Default is false. When set to true, user can change
the compression quality setting.
compressionQuality 0% to 100$ Default is no value. If no value is provided, the
application does not change the compression quality
setting. The higher the value, the better the quality,
and the larger the file size will be. If fileFormat is set
to BMP, this setting is not used.
Image Capture XML Example
This XML demonstrates how to use the fields as defined in the
previous section.
<?xml version="1.0" encoding="utf-8" ?>
<ImageCapture xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Settings allowChanges ="true" allowGallery="true">
<Conditioning allowChanges="true">
<edgeEnhancement allowChanges="true">None</edgeEnhancement>
<lightingCorrection allowChanges="true">Enabled</lightingCorrection>
<noiseReduction allowChanges="true">0</noiseReduction>
<imageRotation allowChanges="true">90</imageRotation>
<subsampling allowChanges="true">None</subsampling>
</Conditioning>
<Storage allowChanges="true">
<imageLocation allowChanges="false">\My Documents\ImageCapture
</imageLocation>
<fileName allowChanges="false">
Image_$(num)</fileName>
</Storage>
</Settings>
</ImageCapture>
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Freeing Up Virtual Memory for Applications
You can use the InstallSelect application to free up virtual memory
and create more space to load and run custom applications.
Note: InstallSelect is designed for use only by administrators,
developers, integrators, or Intermec service representatives.
When you free up virtual memory, you reduce the amount of virtual
memory used by portions of the SmartSystems Platform Bundle
(SSPB) by removing value-added software features. Be sure to close all
other applications and back up any related files before you use
InstallSelect. For more information on SSPB, see “Upgrading the
System Software” on page 82.
Removing software features may result in loss of computer
functionality or the ability to manage device settings. Contact
your Intermec service representative for information about each
software feature before making changes.
To free up virtual memory
1 Go to Start > Programs > File Explorer.
2 Browse to the Windows folder and scroll down to find
InstallSelect.
3 Tap InstallSelect. A Caution message appears, reminding you that
removing files may reduce functionality.
4 Tap OK to clear the message. The InstallSelect screen appears.
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5 Clear the check box for each component you do not want installed
after a clean boot. For a description of each component, see the
next table.
6 Tap Apply to start the clean boot. A confirming message appears.
7 Tap Yes to continue. The CN3 performs a clean boot. Only the
components you selected are installed.
InstallSelect Software Components
Component Name Description
Avalanche Enabler Enables the client to the Wavelink Device
Management solution.
Data Collection &
Intermec Settings
Funk Wireless Security Intermec security supplicant that provides a
Printer Support Provides Intermec printer driver support.
Intermec DHCP Client Provides the Intermec DHCP client application.
Printer_Configlet Intermec Settings configuration support for
Bluetooth Intermec Bluetooth integration support.
IDLRuntime Runtime files supporting the Data Collection
CN3 Mobile Computer User’s Manual for Windows Mobile 6.1 81
Enables data collection components, including
the scanner and decode engines, and Intermec
Settings. Also includes on-unit SDK libraries.
wireless security solution with several features
that are not supported by Microsoft.
Bluetooth printers.
and Device Resource Kits.
Chapter 3 — Developing and Installing Applications
InstallSelect Software Components (continued)
Component Name Description
Image Capture Image Capture application and components.
Supported by CN3s with the EA11 area imager.
Power Profiler Power Profiler applet.
GPS Applet iGPS Settings applet.
Additional Files Microsoft C Runtime Library
Depending on the options installed in your CN3, you may see other
components available from the InstallSelect application.
Upgrading the System Software
When you upgrade your computer, you are updating the operating
system (OS) and the SmartSystems Platform Bundle (SSPB) files.
SSPB files are stored in the Flash File Store and deliver Intermec
value-add (IVA) functionality such as data collection, configuration,
Intermec Bluetooth integration, the Intermec wireless security suite,
and the SmartSystems Reference Client. As new features are added to
these components, you can update your SSPB files without updating
the operating system.
Alternately, you can choose to upgrade only the operating system. If
you upgrade only the operating system, you then need to reinstall the
SSPB files.
There are two ways to upgrade your computer:
• You can upgrade your computer using the SmartSystems console.
For help, see “Upgrading the CN3 Using SmartSystems
Foundation” on page 83.
• You can upgrade your computer using a storage card. For help, see
“Upgrading the CN3 Using a miniSD Card” on page 84.
Locating Upgrade Files
Before you can upgrade, you need to download the latest upgrade files
from the Intermec web site to your desktop PC.
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To download the upgrade files
1 Open a web browser and go to www.intermec.com.
2 Choose Support > Downloads and choose these items:
a In the Product Category list, choose Computers.
b In the Product Family list, choose Handheld Computers.
c In the Product list, choose CN3 Mobile Computer.
3 Click Submit. A list of downloadable software appears.
4 Look for the appropriate upgrade files in the OS/Firmware/
Drivers list, and click a filename to download it.
If you are managing the CN3 with SmartSystems Foundation,
Intermec Update alerts you when new upgrades or software are
available. You can have the upgrades and software installed to the
console for immediate use. For information, see “Managing the CN3
With SmartSystems Foundation” on page 42.
Upgrading the CN3 Using SmartSystems Foundation
You can use the SmartSystems Foundation console to upgrade the
operating system on your CN3. For information on using
SmartSystems Foundation, see “Managing the CN3 With
SmartSystems Foundation” on page 42.
To upgrade the CN3 using SmartSystems Foundation
1 On your desktop PC, open the SmartSystems console.
2 Make sure the SmartSystems console and the CN3 are on the same
subnet.
3 Make sure the CN3 is either in a communications dock or
charging dock, or the device power management is disabled.
4 Download the device upgrade file to your PC as described in the
previous section, “Locating Upgrade Files.”
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Chapter 3 — Developing and Installing Applications
5 Double-click the .exe file on your PC. An InstallShield application
starts and walks you through the process of extracting the
upgrade files to the default location.
Note: Do not change the default location where InstallShield
extract the files. The SmartSystems console requires the files to be
in this location.
6 From the SmartSystems console, locate the device upgrade to
install.
7 Drag the file to each CN3 you want to upgrade or to a group of
CN3s in a folder. The SmartSystems console installs the upgrade
on your computers.
After the download is complete, your CN3 replaces the operating
system and automatically performs a cold boot.
Note: The SmartSystems console displays a red stop sign symbol,
indicating that the CN3 is offline, until the CN3 reboots and
reconnects to the system.
Upgrading the CN3 Using a miniSD Card
To use a miniSD card to upgrade the computer, you need an SD card
reader and a miniSD adapter card formatted as FAT16.
To upgrade the operating system using a miniSD card
1 Copy all required OS upgrade files to the miniSD card.
2 Insert the miniSD card into the CN3. For help, see “Installing a
miniSD or SIM Card” on page 34.
3 Place the CN3 in a dock connected to external power and use a
stylus to press the Reset button located in the battery cavity on the
back of the CN3. For help, see “Cold Booting the CN3” on
page 98.
4 Remove the miniSD card when the Installation Complete menu
appears.
5 Remove the CN3 from the dock and replace the battery.
To upgrade the SSPB using a miniSD card
1 Copy all required SSPB upgrade files to the miniSD card.
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2 Insert the miniSD card into the CN3.
3 Clean boot the CN3. For help, see “Clean Booting the CN3” on
page 100. When the clean boot is complete, the CN3 warm boots
to reset the configuration.
4 (Optional) Remove the miniSD card or delete the files on the
miniSD card. During the clean boot, the files were copied from the
miniSD card to the Flash File Store.
5 Set the network communication parameters to reestablish
communications with the other devices in the wireless network.
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86 CN3 Mobile Computer User’s Manual for Windows Mobile 6.1
4
Troubleshooting and Maintaining the
CN3
If you encounter any problems while using the mobile computer,
look in this chapter to find a possible solution. You will also find
information on routine maintenance. This chapter contains
these sections:
• Calling Product Support
• Troubleshooting the CN3
• Resetting the CN3
• Cleaning the CN3
87
Chapter 4 — Troubleshooting and Maintaining the CN3
Calling Product Support
If you cannot find the answer to your problem in the
“Troubleshooting the CN3” section, you can visit the Intermec
technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support. If you still need help after visiting Knowledge
Central, you may need to call Product Support.
To talk to an Intermec Product Support representative, call:
1-800-755-5505
Before you call Intermec Product Support, make sure you have the
following information ready:
• Configuration number
• Serial number
• Operating system version
• Power management settings
• SmartSystems Platform Bundle (SSPB) version
• If you are using security, know the type (Funk or Microsoft) and
the full set of parameters.
• If you are using terminal emulation, know the version and
protocol. If you are not using TE, know the language your custom
application was written in and the tools you used to create it.
You can find most of the information listed above in Intermec
Settings. Consult your application developer for information on your
custom application.
To find your configuration number
• Look at the label on the back of the computer.
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