Corporate Headquarters
6001 36th Ave. W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is proprietary and is provided solely for the purpose of
allowing customers to operate and service Intermec-manufactured equipment and is not to be
released, reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications contained in this document are subject to change without prior
notice and do not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,
dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,
Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,
IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision
Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and
Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies
Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark (™ or
®) symbol in every occurrence of a trademarked name, we state that we are using the names
only in an editorial fashion, and to the benefit of the trademark owner, with no intention of
infringement.
ii CN2G Handheld Computer User’s Manual
Document Change Record
This page records changes to this document. The document was originally released as
version -001.
Version Date Description of Change
002 03/2005 Added support for the 802.11b/g radio. Added instructions for
removing the battery and inserting an SD card. Added new
icons to the screen icons table. Revised the WPA and 802.1x
security configuration instructions to make it clear that you
load a user and root certificate on your CN2G only if you plan
to select TLS as your authentication. Changed the Radio Power
Management default to Enabled (Fast PSP).
CN2G Handheld Computer User’s Manual iii
iv CN2G Handheld Computer User’s Manual
Contents
Before You Begin.......................................................................................................ix
Using the CN2G Handheld Computer................................................. 1
Index ........................................................................................................................... 83
CN2G Handheld Computer User’s Manual
vii
Contents
viii
CN2G Handheld Computer User’s Manual
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Summary
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
Do Not Repair or Adjust Alone
Do not repair or adjust energized equipment alone under any
circumstances. Someone capable of providing first aid must
always be present for your safety.
First Aid
Always obtain first aid or medical attention immediately after an
injury. Never neglect an injury, no matter how slight it seems.
Before You Begin
Resuscitation
Begin resuscitation immediately if someone is injured and stops
breathing. Any delay could result in death. To work on or near
high voltage, you should be familiar with approved industrial
first aid methods.
Energized Equipment
Never work on energized equipment unless authorized by a
responsible authority. Energized electrical equipment is
dangerous. Electrical shock from energized equipment can cause
death. If you must perform authorized emergency work on
energized equipment, be sure that you comply strictly with
approved safety regulations.
CN2G Handheld Computer User’s Manual ix
Before You Begin
Safety Icons
This section explains how to identify and understand warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to
avoid death or serious injury to the persons working on
the equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption
or loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition
or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Service & Support. The Intermec Global Sales &
Service page appears. From the Service & Support menu, move
your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals in PDF format. To order printed versions
of the Intermec manuals, contact your local Intermec
representative or distributor.
x CN2G Handheld Computer User’s Manual
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
Telephone Support
You can find information on Intermec telephone support
services at www.intermec.com/AIT. To find the correct
telephone support number for your country, click Contact.
Who Should Read This Document?
The CN2G Handheld Computer User’s Manual provides you
with information about the features of the CN2G and how to
install, operate, maintain, and troubleshoot the CN2G. Before
you install and configure the CN2G, you should be familiar
with your network and general networking terms, such as IP
address.
The Intermec Computer Command Reference Manual (P/N
073529) is available as a download from the Intermec web site.
Please refer to this manual for help configuring your CN2G.
The reference manual contains information about most of the
CN2G commands.
Before You Begin
Related Documents
The Intermec web site at www.intermec.com contains our
documents that you can download as PDF files.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Patent Information
Product is covered by one or more of the following patents:
There may be other U.S. and foreign patents pending.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States
and/or other countries.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the OpenSSL
Project for use in the OpenSSL Toolkit. (www.openssl.org/)
This product includes cryptographic software written by Eric
Young. (eay@cryptsoft.com)
This product uses Regex++, Index software during its
operational phases. The owner of Regex++ has granted use of the
software to anyone provided such use is accompanied by the
following copyright and permission notice:
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted
without fee, provided that the above copyright notice appear in
all copies and that both that copyright notice and this
permission notice appear in supporting documentation. Dr John
Maddock makes no representations about the suitability of this
software for any purpose. It is provided “as is” without express or
implied warranty.
xii CN2G Handheld Computer User’s Manual
Using the CN2G Handheld
1
Use this chapter to familiarize yourself with the CN2G
Handheld Computer. In this chapter you will find these
sections:
• Introducing the CN2G Handheld Computer
• What’s New?
• Using the Battery
• Using the Keypad
• Using the Touch Screen
• Understanding the Status Lights
Computer
• Understanding the Beeps
• Scanning Bar Codes
• Using the SD Card
CN2G Handheld Computer User’s Manual 1
Chapter 1 — Using the CN2G Handheld Computer
Introducing the CN2G Handheld Computer
The Intermec CN2G Handheld Computer is an ergonomicallydesigned handheld computer built on the Microsoft
®
Windows®
CE .NET operating system. It is a semi-rugged, lightweight
computer that runs client/server applications and browser-based
applications.
Battery light
Side Scan
button
(2 places)
CN2G Handheld Computer
USB/Serial port
Good
Read light
CN2
ESC
ENTER
Stylus (not
visible from
front)
Scan
button
The CN2G Handheld Computer with an IEEE 802.11b/g radio
installed is Wi-Fi
802.11b/g wireless LAN devices.
®
certified for interoperability with other
2 CN2G Handheld Computer User’s Manual
What’s New?
Chapter 1 — Using the CN2G Handheld Computer
The CN2G includes these features:
• 802.11b/g radio
• .NET Compact Framework
• Internet Explorer 6
• CCX v1.0 compliance
• IPv6 support
• Color display with touch screen
• 1D linear imager
• 64MB flash/128MB RAM memory
• 400 MHz processor
For a complete list of accessories, see “Accessories for the
CN2G” on page 79.
This revision of the user’s manual includes this new information:
• Information about the IEEE 802.11b/g wireless radio
• Instructions for removing the main battery without damaging
the battery or CN2G
• Instructions for inserting an SD card
Using the Battery
The CN2G uses a lithium-ion battery as its main power source.
You must fully charge the main battery before you can use the
CN2G. When you change the battery, the backup battery
maintains the computer’s status, memory, and real-time clock
for at least 5 minutes.
The lithium-ion battery pack that is used in this device
may present a fire or chemical burn hazard if it is mistreated.
Do not disassemble it, heat it above 100°C (212°F), or
incinerate it.
CN2G Handheld Computer User’s Manual 3
Chapter 1 — Using the CN2G Handheld Computer
Removing the main battery when the backup battery low or
critically low icon appears on the status bar may cause your
CN2G to cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose
important data or applications.
Dispose of used battery packs promptly. Keep away from
children. Contact your local Intermec sales representative for
replacement batteries.
Several factors determine the life of your battery such as extreme
temperatures and your usage.
Installing and Charging the Battery
Make sure you fully charge the battery before you use your
CN2G. To charge the battery, you need to install it in the
CN2G.
To install and charge the battery
1 Push down on the battery door latch, and pull up on the
battery door.
2 Remove the battery door and set it aside.
Battery
door
latch
Align the battery contacts, and insert the battery in the
3
battery compartment. Press down on the battery until it clicks
into place.
4 CN2G Handheld Computer User’s Manual
Chapter 1 — Using the CN2G Handheld Computer
Battery
Replace the battery door.
4
5 Connect the AC power supply (P/N 074246) to the power
connector on the back of the CN2 communications dock
(P/N 074248), and then connect the power cord to the AC
power supply.
AC power
supply
CN2
ESC
ENTER
Power
Connect the power cord to an AC power outlet. The green
6
light
Power light on the communications dock turns on.
Communications
dock
7 Place the CN2G in the communications dock. The battery is
fully charged in approximately 4 hours.
For more information, see the instructions that ship with the
communications dock.
CN2G Handheld Computer User’s Manual 5
Chapter 1 — Using the CN2G Handheld Computer
Removing the Battery
Follow these instructions to remove the battery from the CN2G.
Only use the stylus to remove the battery. If you use any
other tool or method to remove the battery, you may
damage the battery or the CN2G.
Removing the main battery when the backup battery low or
critically low icon appears on the status bar may cause your
CN2G to cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose
important data or applications.
To remove the battery
1 Push down on the battery door latch, and pull up on the
battery door.
2 Remove the battery door and set it aside.
Battery
door
latch
Insert the stylus between the battery and the CN2G case, and
3
press straight down until the battery is released.
6 CN2G Handheld Computer User’s Manual
Chapter 1 — Using the CN2G Handheld Computer
Lift the battery out of the battery compartment.
4
Maximizing Battery Life
There are several things that you can do to maximize the life of
your fully charged battery.
• Set the backlight timeout to 10 seconds.
• Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic.
• Verify that each setting under Power Management has a value
of 1 minute for a combined automatic shutoff time of 3
minutes.
You can use Intermec Settings to easily make all of these
configuration changes. For help, see “Configuring the CN2G
Locally With Intermec Settings” on page 24.
Checking the Battery Status
The easiest way to tell the status of your battery is to look at the
battery icon on the status bar of your CN2G.
Battery Icon Status
Icon Status
The battery is charging.
The battery is low. You need to charge the battery soon.
The battery is critically low. You need to charge the battery
now.
CN2G Handheld Computer User’s Manual 7
Chapter 1 — Using the CN2G Handheld Computer
Using the Keypad
The CN2G has a 10-key keypad. You enter all of the characters
and functions printed on the keys just like you would on a
standard keyboard.
Power
key
ESC
ENTER
Shift key
CN2G Keypad
Scan button
Arrow
keys (4)
Enter key
The Shift ( B ) key lets you access the additional functions
printed on the keypad overlay.
To access functions printed on the keypad overlay
1 Press and release the Shift key. The B icon turns on and
Shift mode is enabled.
2 Press and release the second key to access the function printed
above a key. For example, press the F1 key to access the F3
function. The B icon turns off.
If you do not press another key within 3 seconds of pressing
the Shift key, the B icon turns off and Shift mode is
disabled.
Using the Power Key
When you press the Power key to turn off the CN2G, you
actually put the CN2G in Suspend mode. In Suspend mode, the
CN2G continues to supply power to all memory, but turns off
power to most hardware. This power-saving feature is designed
to prolong battery life.
When you press the Power key to turn the CN2G back on, your
computer resumes where it was when you turned it off. If you
are using WPA or 802.1x security, the computer may need to
reauthenticate before it starts your application.
8 CN2G Handheld Computer User’s Manual
If your CN2G does not resume after pressing the Power key,
T
your battery may be too low to supply power. Replace or charge
the battery. If replacing or charging the battery does not solve
the problem, see “Booting the CN2G” on page 73.
To turn off the CN2G
• Press and hold the Power key for approximately 2 seconds,
and then release it. The CN2G turns off.
Using the Touch Screen
The CN2G has a color touch screen display. The screen is 240 x
320 pixels. The desktop is 240 x 320 pixels and the taskbar is
240 x 20 pixels. In addition, the screen supports Unicode
characters, user-programmable fonts, and bitmap graphics.
Chapter 1 — Using the CN2G Handheld Computer
Desktop
askbar
CN2G Start Screen
Using the Touch Screen and Stylus
Your CN2G has a stylus for selecting items and entering
information. Use the stylus in place of a mouse.
CN2G Handheld Computer User’s Manual 9
Chapter 1 — Using the CN2G Handheld Computer
Functions You Can Perform With the Stylus
Action Description
Tap Touch the screen once with the stylus to open items and
select options.
Drag Hold the stylus on the screen and drag across the screen
to select text and images.
Tap and
hold
Tap and hold the stylus on an item to see a list of actions
available for that item. On the pop-up menu that appears,
tap the action you want to perform.
Understanding the Desktop
The Start screen has two distinct areas: the desktop and the
taskbar. The desktop displays shortcuts to some of the
applications installed on the CN2G. The first time you turn on
the CN2G, the taskbar displays the Start menu icon, the time,
the keyboard icon, and the desktop icon.
Most of the default shortcuts on the desktop are standard
Windows CE applications. However, Intermec provides
shortcuts to two additional applications: ScanDemo and
Transcriber. ScanDemo is a simple application you can use to
verify that your imager is working correctly. Transcriber enables
you to write on the screen with your stylus, and then it converts
your writing to text.
Using ScanDemo
ScanDemo is an application that enables the CN2G to read bar
code labels and display the information encoded on the label
along with the symbology used to encode it.
To open ScanDemo
1 Double-tap the ScanDemo shortcut on the desktop. The
ScanDemo application opens.
2 Scan a bar code label. For information on how to scan a
bar code label, see “Scanning Bar Codes” on page 15. The
information you scanned along with the symbology used to
encode it appears on the screen:
10 CN2G Handheld Computer User’s Manual
Chapter 1 — Using the CN2G Handheld Computer
To enable or disable symbologies
1 From the ScanDemo window, tap the Symbologies button
to see the symbologies that are enabled.
2
Select or clear the symbologies you want to use and tap Back.
3If you want to configure symbology parameters, tap Intermec
Settings. Intermec Settings appears on your screen.
4From the Intermec Settings application, go to Scanners,
Symbologies > Internal Scanner > Symbologies.
5 Select a symbology and modify its parameters.
6 Save your settings and close Intermec Settings. The Scanner
Symbologies window appears.
CN2G Handheld Computer User’s Manual 11
Chapter 1 — Using the CN2G Handheld Computer
7 Tap Back.
8 Scan bar code labels.
Using Transcriber
In a program that accepts writing, such as Microsoft WordPad,
you can use your stylus to write directly on the screen. Write the
way you do on paper (print or cursive) and the Transcriber
program converts your writing to text.
To turn on Transcriber
•Double-tap the Transcriber shortcut on the desktop or go to
Start > Programs > Transcriber.
The Transcriber Intro box appears and an icon (
) appears
in the taskbar with a dark gray background.
To turn off Transcriber
• Tap the Transcriber icon in the taskbar.
The background of the Transcriber icon turns light gray to
match the taskbar and using the stylus does not produce a
line on your desktop.
To close Transcriber
1 Tap and hold the Transcriber icon in the taskbar until the
menu appears.
2 Tap Close Transcriber.
To select text
1 Tap and hold the stylus next to the text you want to select
until the insertion point appears.
2 Without lifting, drag the stylus across the text you want to
select.
To get help for Transcriber
1 Tap and hold the Transcriber icon in the taskbar until the
menu appears.
2 Tap Help. The help system for Transcriber appears on the
screen.
12 CN2G Handheld Computer User’s Manual
Understanding the Screen Icons
Use the screen icons on the status bar to see the battery status,
network connections, and special keys or functions you may be
using. Standard Microsoft icons are not included in this table.
CN2G Screen Icons
Icon Description
Battery is charging.
Battery is low. Charge the battery soon.
Battery is critically low. Charge the battery now.
Backup battery is low. Charge the battery now.
CN2G is authenticated with a strong connection to the
access point.
CN2G is authenticated with a good connection to the
access point.
CN2G is authenticated with a weak connection to the
access point. Try moving closer to an access point.
CN2G is associated with a strong connection to the access
point.
CN2G is associated with a good connection to the access
point.
CN2G is associated with a weak connection to the access
point.
No connection to the access point. For help, see “Problems
with Wireless Connectivity” on page 70.
Shift key is enabled.
Caps Lock feature on the input panel is enabled.
The CN2G is connected using ActiveSync.
Chapter 1 — Using the CN2G Handheld Computer
Calibrating the Screen
If the screen does not respond when you tap it with the stylus,
you may need to recalibrate the screen.
CN2G Handheld Computer User’s Manual 13
Chapter 1 — Using the CN2G Handheld Computer
To calibrate the screen
1 Press and hold B, and then press U. The calibration screen
appears.
2 Follow the instructions to calibrate the screen.
Understanding the Status Lights
The status lights on the CN2G turn on to indicate the status of
the battery or a successful decode of a bar code.
Battery
light
CN2G Status Lights: This illustration shows the location of the Battery and
Good Read lights.
Good Read
light
CN2
Understanding the CN2G Status Lights
Light Color Description
Good Read Green This light turns on when the CN2G
successfully decodes a bar code.
Red This light turns on when you press the
Scan button or one of the Side Scan
buttons.
Battery Green When the CN2G is connected to a power
source, this light turns on to indicate that
the battery is fully charged.
Orange When the CN2G is connected to a power
source, this light turns on if you cannot
charge the battery. The temperature may
not be within the charging range, or the
battery may be damaged.
Red When the CN2G is connected to a power
source, this light turns on to indicate that
the battery is charging.
14 CN2G Handheld Computer User’s Manual
Understanding the Beeps
The CN2G uses beeps to provide you with audio feedback when
it performs some functions. For example, you hear a beep each
time you scan a valid bar code.
Understanding the CN2G Beeps
Beep Sequence What it Means
High beep, low
beep
Error beep You entered or scanned an invalid command.
Click You pressed a key.
You can change the beeper volume for your needs and
environment. You can set the beeper volume to off, low (quiet),
medium, high (loud), and very high (very loud – default
setting).
Chapter 1 — Using the CN2G Handheld Computer
You entered valid data or a valid command, the
CN2G decoded a label, or the CN2G decoded
the last row of a two-dimensional bar code.
Try entering or scanning the command again.
To change the beeper volume
1 From the Start menu, choose Intermec Settings.
2 Go to Device Settings > Beeper > Volume.
3 Select a volume level, save your changes, and exit Intermec
Settings.
Scanning Bar Codes
Use the scanner to scan and enter bar code data. The CN2G
supports the scanning of 1D linear bar codes. When you unpack
the CN2G, these bar code symbologies are enabled:
• Code 39
• Code 128
• UPC/EAN
CN2G Handheld Computer User’s Manual 15
Chapter 1 — Using the CN2G Handheld Computer
Use Intermec Settings to enable and disable symbologies.
For help understanding how to use Intermec Settings, see
“Configuring the CN2G Locally With Intermec Settings” on
page 24.
To scan a bar code label with the CN2G
1 Press the Power key to turn on the CN2G.
2 Point the scanner window at the bar code label and hold the
computer at a slight angle 15 to 25 cm (6 to 10 in) from the
label.
CN2
F
1
SCAN
F
2
ENTER
Side Scan
buttons
Scan
button
Press the Scan button on the keypad or one of the Side Scan
3
buttons on the CN2G and center the red beam so that it falls
across all bars in the bar code label.
Good
Read light
Use this test bar code:
Code 39 Test Bar Code
*123456*
*123456*
When the CN2G successfully reads a bar code label, you hear
a high beep and the green Good Read light turns on briefly.
4 Release the Scan button or Side Scan button.
16 CN2G Handheld Computer User’s Manual
Using the SD Card
You can use a Secure Digital (SD) card to increase file storage
and install software. The CN2G currently supports SanDisk SD
cards only.
The CN2G ships with a 256MB SD card installed. The SD card
slot is located under the battery in the battery compartment of
the CN2G.
To remove the SD card
1 Press and hold the Power key for approximately 2 seconds,
and then release it to turn off the CN2G.
2 Place the CN2G face-down on a clean, flat, stable surface.
3 Push down on the battery door latch, and pull up on the
battery door.
Chapter 1 — Using the CN2G Handheld Computer
Battery
door
latch
4
Remove the battery door and set it aside.
5 Insert the stylus between the battery and the CN2G case, and
press straight down until the battery is released.
CN2G Handheld Computer User’s Manual 17
Chapter 1 — Using the CN2G Handheld Computer
d
6 Remove the battery and set it aside.
7 Pull the tab attached to the SD card toward the bottom of the
CN2G.
r
Tab
Remove the SD card from the CN2G.
8
To insert the SD card
1 Before inserting the SD card, you must attach one of the
pull-tabs that ships with the CN2G. An SD card without a
pull-tab can be very difficult to remove.
SD Card
2
Align the SD card as shown in the next illustration, and insert
the SD card into the slot.
Tab
SD card
Tab
3
Align the battery contacts as shown in the next illustration,
and insert the battery in the battery compartment. Press
down on the battery until it clicks into place.
18 CN2G Handheld Computer User’s Manual
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