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6001 36th Ave.W. 550 Second Street SE
Everett, WA 98203Cedar Rapids, IA 52401
U.S.A.U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose
without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior notice and do
not represent a commitment on the part of Intermec Technologies Corporation.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser,
Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag
Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan,
Smart Mobile Computing, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered
trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patent applications pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
(www.openssl.org).
This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).
This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted
use of the software to anyone provided such use is accompanied by the following copyright and permission
notice:
This section provides you with safety information, technical support information, and sources for additional product information.
Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment.
You can be seriously injured, and equipment and data can be damaged if
you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers, warnings,
cautions, and notes that are in this document.
A warning alerts you of an operating procedure, practice, condition, or
statement that must be strictly observed to avoid death or serious injury
to the persons working on the equipment.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the Intermec
web site at www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu,
move your pointer over Support, and then click Warranty.
Disclaimer of warranties: The sample code included in this document is
presented for reference only. The code does not necessarily represent com
plete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of
merchantability and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download our current
manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.
Visit the Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support for your Intermec product.
-
CN2B Mobile Computer User’s Manualxv
Before You Begin
Telephone Support
These services are available from Intermec Technologies Corporation.
In the U.S.A. and Canada
call 1-800-755-5505 and
ServiceDescription
Order Intermec
products
Order Intermec mediaOrder printer labels and ribbons. 1 and then choose 1
Order spare partsOrder spare parts.1 or 2 and then choose 4
Technical SupportTalk to technical support about
Service• Get a return authorization
Service contracts• Ask about an existing con-
• Place an order.
• Ask about an existing order.
your Intermec product.
number for authorized service
center repair.
• Request an on-site repair technician.
tract.
• Renew a contract.
• Inquire about repair billing or
other service invoicing ques
tions.
choose this option
1 and then choose 2
2 and then choose 2
2 and then choose 1
1 or 2 and then choose 3
-
Outside the U.S.A. and Canada, contact your local Intermec representative.
To search for your local representative, from the Intermec web site, click
Contact.
Who Should Read This Document?
The CN2B Mobile Computer User’s Manual is written for the person who is
responsible for installing, configuring, maintaining, and troubleshooting
the product.
Before you install and configure your product, you should be familiar with
your network and general networking terms, such as IP address.
Related Documents
This table contains a list of related Intermec documents and part numbers.
Document TitlePart Number
CN2B Mobile Computer Quick Start Guide962-054-053
The Intermec web site contains Intermec documents (in PDF) that you can
download for free.
To download documents
1 Browse to www.intermec.com.
xviCN2B Mobile Computer User’s Manual
Patent Information
Before You Begin
2 Click Service & Support > Manuals.
3 In the Select a Product field, choose the product whose documentation
you want to download.
To order printed versions of the Intermec manuals, contact your local
Intermec representative or distributor.
This product is protected by one or more of the following patents:
There may be other U.S. and foreign patents pending.
CN2B Mobile Computer User’s Manualxvii
Before You Begin
xviiiCN2B Mobile Computer User’s Manual
Using the CN2B Computer
1
This chapter introduces the CN2B Mobile Computer, developed by Intermec to enhance wireless connectivity needs. This chapter contains hardware and software configuration information to assist you in making the
most out of your CN2B Computer.
Note: Desktop icons and applet icons are shown to the left.
CN2B Mobile Computer User’s Manual1
Chapter 1 — Using the CN2B Computer
Audio System
Speaker
A speaker capable of variable volume levels is located on the back of the
computer. This speaker has a transducer maximum volume of 85 dB at 10
cm, a frequency range of 1 to 8KHz, and a separate volume control.
Speaker
Warning: Do not place the speaker next to your ear when the speaker
volume is set to “Loud” (maximum), or you may damage your hearing.
Microphone
External Headset Jack
The built-in microphone is located on the front, left corner of the keypad,
to the left of the BkSp and B key.
Microphone
The external headset jack connects a mobile phone style headset to your
mobile computer for use in noisy environments. The jack is a 2.5 mm,
three-conductor jack, with autosensing of the headset jack insertion which
disables the internal speaker and microphone. The external headset jack is
located on the top of the mobile computer next to the scanner.
Headset Jack
2CN2B Mobile Computer User’s Manual
Battery
Chapter 1 — Using the CN2B Computer
The CN2B Computer comes with an 7.95 Watt-hour, 3.7V, 2150mAh,
replaceable LiIon battery. To view the status of this battery, tap Start > Settings > the System tab > the Power icon > the Power tab to view the current status of both the main battery and the backup battery. Tap ok to exit.
If your computer shuts down because of low battery conditions, your computer does not operate. This is done to ensure that data is protected.
Although the battery does protect the data against loss for several hours,
you should connect your computer to a power source when you first detect
a low battery condition.
Your computer contains an internal supercapacitor, a temporary power
storage device, that protects data for up to ten minutes. This is to give you
time to replace the main battery pack before that data is lost. Be sure to put
the computer in a suspend mode before doing so.
The lithium-ion battery pack that is used in this device may present a
fire or chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100°C (212°F), or incinerate it.
Removing the main battery when the backup battery low or critically
low icon appears on the status bar may cause your CN2B Computer to
cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose important
data or applications.
If you have at least one device in your CN2B Computer (radio, scanner, or
imager), the battery power fail level is set so that after the system shuts
down in a low battery condition, there is still sufficient charge to allow the
unit to remain configured, keep proper time, and maintain DRAM
(Dynamic Random Access Memory) for at least 23 to 32 hours at room
temperature if the main battery remains in the mobile computer.
CN2B Mobile Computer User’s Manual3
Chapter 1 — Using the CN2B Computer
The configuration and time are lost if:
• The battery discharges beyond this level.
• The battery is removed when the computer is not in suspend mode.
• A cold reset is performed on the computer.
You can modify RAM maintenance in a limited way. On the CN2B Computer, tap Start > Settings > the System tab > the Power icon > the Battery
tab. Drag the top slider bar to the left to change the suspend voltage to
favor suspend time over rundown time, then click ok to exit.
Installing and Charging the Battery
Make sure you fully charge the battery before you use your CN2B Computer. To charge the battery, you need to install it in the CN2B Computer.
1 Push down on the battery door latch, pull up on and remove the battery
door, then set it aside.
Battery door latch
2 Align the battery contacts, then slide the battery into the compartment.
Press on the battery until it clicks in place, then replace the battery door.
Battery
4CN2B Mobile Computer User’s Manual
Chapter 1 — Using the CN2B Computer
3 Connect the AC power supply to the power connector on the back of the
CN2B Communications Dock, and then connect the power cord to the
AC power supply.
You must use only the Intermec power supply approved for use with
the CN2B Computer. Using any other power supply will damage the
CN2B Computer.
Note: For help installing and using the communications dock, see the CN2
Communications Dock Quick Start Guide (P/N: 930-061-001), which
shipped with the dock.
4 Connect the power cord to an AC power outlet. The green Power light
on the CN2B Communications Dock turns on.
AC power
supply
CN2
5 Place the CN2B Computer in the communications dock. The battery is
Removing the Battery
Follow these instructions to remove the battery from the CN2B Computer.
Only use either the stylus or the bottom tabs on the battery door to dislodge and remove the battery. Using any other tool or method to
remove the battery may damage the battery or the CN2B Computer.
Removing the main battery when the backup battery low or critically
low icon appears on the status bar may cause your CN2B Computer to
cold boot and you may lose data.
If you fail to replace the battery immediately, you may lose important
data or applications.
Communications
dock
Power
light
fully charged in approximately four hours.
CN2B Mobile Computer User’s Manual5
Chapter 1 — Using the CN2B Computer
To remove the battery
1 Push down on the battery door latch, and pull up on the battery door.
2 Remove the battery door and set it aside.
3 Insert the stylus between the battery and the CN2B case, and press
straight down until the battery is released.
Battery door latch
4 Lift the battery out of the battery compartment.
Maximizing Battery Life
•Set the Backlight Timeout to 10 seconds.
• Verify that Radio Power Management is enabled (Fast PSP). Enabling
radio power management allows your radio to switch between awake and
sleep modes based on network traffic.
• Verify that each setting under Power Management has a value of 1
minute for a combined automatic shutoff time of 3 minutes.
Beeper
Note: Each time a cold-boot is performed on the CN2B Computer, all
default settings are restored unless registry storage is enabled. See page 193
for information about enabling the registry storage.
To learn how to set volume levels for screen taps, ActiveSync alert noises,
etc., tap Start > Help > Pocket PC Basics, then select Notifications.
Enabling the Beeper
Tap Start > Settings > the Personal tab > Sounds & Notifications > the
Volume tab, then drag the System volume slider bar away from the
“Silent” position.
6CN2B Mobile Computer User’s Manual
Adjusting the Beeper Volume
Tap or drag the System volume slider bar to your most comfortable level.
Disabling the Beeper
Drag the System volume slider bar completely to the left to the “Silent”
position, then tap ok to exit this applet.
Chapter 1 — Using the CN2B Computer
Intermec Settings Applet
Use the Intermec Settings applet to gather, view, and update device configuration settings. Information about the settings you can configure with the
Intermec Settings applet is in the Intermec Computer Command Reference Manual (P/N: 073529) available online at www.intermec.com.
See the Data Collection Resource Kit in the Intermec Developer Library
(IDL) for information about data collection functions. The IDL is available
as a download from the Intermec web site at www.intermec.com/idl. Contact your Intermec representative for more information.
Tap Start > Settings > the System tab > the Intermec Settings icon to
access the applet.
CN2B Mobile Computer User’s Manual7
Chapter 1 — Using the CN2B Computer
Key Sequences
[Orange] Plane Keys
The orange plane key provides you access to display controls, special characters, and Pocket PC options.
Press the orange key for each orange plane key stroke you wish to make.
For example to turn on the front light, press and hold the orange key plus
the [3] key. To turn the front light off, press the appropriate keys again.
Below and on the next page are the key sequences.
This table lists sequences that use the orange plane key. See Chapter 2,
“Windows Mobile 2003” to learn about the Pocket PC applications.
Press the KeysTo Do This
orange [3]Toggles the backlight (also goes through backlight power levels if
orange [.]Access the Pocket PC Record application (see Note).
this key is held down)
orange [4]Access the Pocket PC Calendar application (see Note).
orange [5]Access the Pocket PC Contacts application (see Note).
orange [6]Access the Pocket PC Tasks application (see Note).
orange [7]Move up one page.
orange [8]Enter an asterisk (*).
orange [9]Move down one page.
orange [0]Access the Pocket PC Start menu.
orange [ENTER]Enter an at symbol (@).
orange [BkSp]Enter a backslash (/).
orange [Esc]Enter a minus sign (–).
orange [Action]Enter a plus sign (+).
orange []
orange []
Pocket PC applications are accessible only if configured to do so via Utilitiese > App Launch.
Tab to the right.
Tab to the left.
Alpha (Green) Plane Keys
You can enter the alphabet using the Alpha (green) plane keys. Below and
on the next page are the key sequences.
When you press [Alpha], the Scanning/Alpha LED shows red for the
Alpha mode. The keypad stays in Alpha mode until you press [Alpha]
again.
8CN2B Mobile Computer User’s Manual
Chapter 1 — Using the CN2B Computer
To type a lowercase “c,” press [Alpha] [2] [2] [2]. To type a letter on the
same key as the last letter entered, wait two seconds, then enter the correct
series of keystrokes to create the next letter.
While in the Alpha mode and you press [1] to initiate the CAPS mode, you
will render a CAPS LOCK until you press [1] again. Once you are in CAPS
mode, you stay in CAPS until it is pressed again. Press [0] to enter a space.
The battery status LED and the scanning/keypad shift and notification
LED turn red, green, or yellow.
Battery Status LED
LED Color and ActionDescription
Steady GreenBattery is more than 95% charged and the CN2B Computer is on charger.
Blinking RedBattery is less than 10% charged and the CN2B Computer is not on charger.
RedThe CN2B Computer is on charge.
YellowThe CN2B Computer is on a charging source and there is no battery pack installed. The
mobile computer may also be out of the charging range of 32° to 104° F (0° to 40° C).
When back in range, charging resumes and the LED changes to red or green.
Scanning/Keypad Shift and Notification LED
LED Color and ActionDescription
Momentary Green
Steady RedIndicates the keypad is shifted to the Alpha plane and the CN2B Computer is turned on.
Indicates the scanner has initialized and had a good scan.
PSM Build Version
The Persistent Storage Manager (PSM) is an area of storage which is
embedded in a section of the system’s FLASH memory. This storage area is
not erased when a cold-boot is performed. It may, however, erase during the
reflashing process. In addition to storing applications and data files, you do
have the option to store a persistent registry to the PSM region.
To determine what PSM Build is on your CN2B Computer, tap Start >
Programs > File Explorer. Access the Flash File Store folder from the My
Device root directory, then tap the PSMinfo text file. Tap ok to exit.
10CN2B Mobile Computer User’s Manual
Resetting Your CN2B Computer
Performing a Warm-Boot
Performing a warm-boot may be necessary to correct conditions where an
application stops responding to the system. It does, however, unload all
running programs.
Press and hold the I/O key for ten seconds, then the CN2B Computer continues from the screen you were at before you performed the warm-boot.
Performing a Cold-Boot
In some cases where the CN2B Computer completely stops responding, it
may be necessary to perform a cold-boot. Because this may result in data
loss, this procedure is not recommended unless all other recovery methods
have failed.
Note: This deletes all programs and data stored in RAM including the
Object Store. Make sure data is backed up to your host computer or a storage card before performing a cold-boot.
Chapter 1 — Using the CN2B Computer
1 Pull the stylus from its place in the back of the CN2B Computer.
Pull the stylus out
2 Using the stylus, press the reset button in the stylus holder.
Press to reset
CN2B Mobile Computer User’s Manual11
Chapter 1 — Using the CN2B Computer
Software Build Version
To check to see if your CN2B Computer has the latest software build,
select Start > Internet Explorer > the Intermec logo.
The latest software build version is displayed beneath the Version Informa-tion title. This information is useful should you need assistance.
Software Tools
The following Intermec software tools are available as free downloads:
SmartSystems Foundation Console (www.intermec.com/SmartSystems)
This tool includes a management console that provides a default method to
configure and manage Intermec devices “out-of-the-box,” without the purchase of additional software licenses. This is for anyone who must configure
and deploy multiple devices or manage multiple licenses.
Intermec Resource Kits (www.intermec.com/IDL)
Resource Kits provide tools that build applications using the features of
Intermec devices. Resource kits include: Bluetooth, Communications,
Data Collection, Device Settings, Mobile Gadgets, Printing, and RFID.
This is for anyone who develops software for the CN2B Computer.
12CN2B Mobile Computer User’s Manual
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