Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2013
Document Part Number: 726517-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Starting right ................................................................................................................................................... 1
HP Quick Start ...................................................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your computer ..................................................................................................................... 3
Finding your hardware and software information ................................................................................. 3
Using the on-screen keyboard ........................................................................................................... 20
3 Connecting to a network .............................................................................................................................. 21
Connecting to a wireless network ....................................................................................................... 21
Using the wireless controls ................................................................................................ 21
Using the wireless button .................................................................................. 21
Using operating system controls ....................................................................... 22
Using a WLAN ................................................................................................................... 22
Using an Internet service provider .................................................................... 22
Setting up a WLAN ............................................................................................ 23
Configuring a wireless router ............................................................................ 23
Protecting your WLAN ....................................................................................... 23
Connecting to a WLAN ...................................................................................... 24
Using Bluetooth wireless devices ...................................................................................... 24
4 Enjoying entertainment features ................................................................................................................. 25
Multimedia features ............................................................................................................................ 25
Using the webcam .............................................................................................................................. 28
Using audio ........................................................................................................................................ 28
Using Beats Audio .............................................................................................................................. 29
Accessing Beats Audio Control Panel ............................................................................... 29
Enabling and disabling Beats Audio .................................................................................. 29
Checking the sound ............................................................................................................................ 30
Using video ......................................................................................................................................... 31
Connecting an HDMI device .............................................................................................. 31
Using the keyboard and mouse .......................................................................................................... 38
Using the keys ................................................................................................................... 38
Using the action keys ........................................................................................ 38
Using Microsoft Windows 8 shortcut keys ......................................................... 40
Using the hot keys ............................................................................................. 41
6 Managing power ............................................................................................................................................ 42
Initiating Sleep and Hibernation ......................................................................................................... 42
Initiating and exiting Sleep ................................................................................................. 42
Enabling and exiting Hibernation (select models only) ...................................................... 43
Setting password protection on wakeup ............................................................................................. 43
Using the power meter and power settings ........................................................................................ 44
Running on battery power .................................................................................................................. 44
Input power ......................................................................................................................................... 68
Index ................................................................................................................................................................... 70
ix
x
1Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after setup, fun things to do with your computer, and where to
get more HP resources.
HP Quick Start
HP Quick Start gives you the option to use the familiar Start menu from the Windows desktop. Quick
Start functions like the traditional Windows Start menu and enables you to conveniently open files
and programs using the Windows desktop.
●
To open HP Quick Start from the Windows desktop, click the HP Quick Start
taskbar.
Best practices
To get the most out of your smart investment, after you set up and register the computer, we
recommend the following steps:
Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
●
features.
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 21.
●Become familiar with the computer hardware and software. Go to
on page 3 and Finding your hardware and software information on page 3 for information.
Back up your computer. See
●
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a television or gaming console? For more information, see
Connecting an HDMI device on page 31.
icon on the
Connecting
Getting to know your computer
Backing up, restoring, and recovering on page 61.
You know you can listen to music on the computer. But did you know that you can also stream
●
live radio to the computer and listen to music or talk radio from all over the world? See
audio on page 28.
Experience music the way the artist intended, with deep, controlled bass and clear, pure sound.
●
Using Beats Audio on page 29.
See
Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and
●
pages of text. See
on page 15.
Using TouchPad gestures on page 33 and Using touch screen gestures
HP Quick Start1
Using
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use the information in this table.
ResourceContents
Setup Instructions
Windows 8 Basics guide
Help and Support
To access Help and Support, from the Start screen,
type h, and then select Help and Support. For U.S.
support, go to
worldwide support, go to
country/us/en/wwcontact_us.html.
Safety & Comfort Guide
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides, or
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select User guides.
http://www.hp.com/go/contactHP. For
http://welcome.hp.com/
Overview of computer setup and features
●
Overview of using and navigating with Windows 8
●
●A broad range of how-to information and troubleshooting tips
Proper workstation setup
●
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury
●Electrical and mechanical safety information
Online chat with an HP technician
●
Email support
●
Support telephone numbers
●
Locate HP service center locations
●
Important regulatory notices
●
Limited Warranty*
To access this guide, from the Start screen, type
support, select the HP Support Assistant app,
select My computer, and then select Warranty andservices, or go to
orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
http://www.hp.com/go/orderdocuments or write to:
●Specific warranty information about this computer
http://www.hp.com/go/
2Chapter 1 Starting right
2Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1.From the Start screen, type c, and then select Control Panel.
2.Select System and Security, and then in the System area, click Device Manager.
A list reveals all the devices installed on your computer.
Locating software
To find out what software is installed on your computer:
1.From the Start screen, right-click using the mouse
– or –
Swipe from the top of the TouchPad to reveal all apps.
2.Select the All apps icon.
Tablet edge components
Finding your hardware and software information3
ComponentsDescription
(1)
Power button
When the computer is off, press the button to turn on
●
the tablet.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
NOTE: If the computer has stopped responding and
Microsoft® Windows shutdown procedures are ineffective,
press and hold the power button down for at least 5
seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then
tap the search box. In the search box, type power, tap
Settings, and then tap Power options, or see
power on page 42.
– or –
To learn more about your power settings, on the
Start screen, type p. In the search box, type power, select
Settings, and then select Power options, or see
Managing power on page 42.
Managing
(2)Alignment post connectors (2)Align and attach the tablet to the keyboard dock.
(3)
(4)AC adapter/Battery light●White: The AC adapter is connected and the battery
(5)Docking portConnects the tablet to the keyboard dock.
Power connectorConnects an AC adapter.
is charged.
Blinking white: The battery has reached a low battery
●
level.
●Amber: The AC adapter is connected and the battery
is charging.
Off: The computer is using DC power.
●
4Chapter 2 Getting to know your computer
ComponentsDescription
(6)
(7)
(8)VentEnables airflow to cool internal components.
(9)Volume buttonControls speaker volume on the tablet.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
To increase speaker volume, press the + edge of the
●
button.
●To decrease speaker volume, press the – edge of the
button.
(10)VentEnables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Tablet edge components5
Display
ComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals.
(2)Internal microphones (2)Record audio, automatically filtering out the noise around you and
(3)Webcam lightOn: The webcam is on.
(4)WebcamRecords video and captures photographs. Some models may allow
(5) Ambient light sensorAutomatically adjusts the display brightness based on the lighting
(6) Speakers (2)Produce sound.
(7)
Windows button Returns you to the Start screen from an open app or the Windows
cancelling echoes.
you to video conference and chat online using streaming video.
Swipe from the right edge of the TouchPad or touch screen
to display the charms, tap Search, and then tap the search box. Type
c, and then tap CyberLink YouCam from the list of applications.
– or –
From the Start screen, type c, and then select CyberLink
YouCam from the list of applications.
conditions in your environment.
desktop.
NOTE: Pressing the Windows button again returns you to the
previous screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the
Regulatory, Safety, and Environmental Notices that applies to your country or region.
6Chapter 2 Getting to know your computer
Keyboard dock
Top
ComponentDescription
(1)Alignment postsAlign and attach the tablet to the keyboard dock.
(2)Release latchReleases the tablet from the keyboard dock. To
(3)Docking connectorConnects the tablet to the keyboard dock.
release the tablet, slide the release latch to the left.
Keyboard dock7
TouchPad
ComponentDescription
(1)TouchPad zoneReads your finger gesture to move the pointer or activate
(2)Left TouchPad buttonFunctions like the left button of an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
items on the screen.
8Chapter 2 Getting to know your computer
Lights
ComponentDescription
(1)Caps lock light
(2)
(3)
Mute light●Amber: Computer sound is off.
Wireless light
White: Caps lock is on.
●
Off: Caps lock is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●Amber: All wireless devices are off.
Keyboard dock9
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyDisplays system information when pressed in combination with the
(3)
(4)b keyEnables or disables Beats Audio when pressed in combination with
(5)Action keysExecute frequently used system functions.
Windows keyReturns you to the Start screen from an open app or the Windows
fn key.
esc key, and enables or disables Beats Audio when pressed in
combination with the fn key.
desktop.
NOTE: Pressing the Windows key again returns you to the
previous screen.
the fn key.
NOTE: Action keys do not display or function from the on-screen
tablet keyboard.
10Chapter 2 Getting to know your computer
Right side
ComponentDescription
(1)
(1)
(3)
(4)AC adapter/Battery light●White: The AC adapter is connected and the battery is
USB 3.0 portConnects an optional USB device.
NOTE: For details about different types of USB ports, see
a USB device on page 48.
HDMI port Connects an optional video or audio device, such as a high-
Power connectorConnects an AC adapter.
definition television, any compatible digital or audio component, or
a high-speed HDMI device.
charged.
Blinking white: The battery has reached a low battery level.
●
●Amber: The AC adapter is connected and the battery is
charging.
Off: The computer is using battery power.
●
Using
Keyboard dock11
Left side
ComponentDescription
(1)
(2)
(3)
USB 2.0 portConnects an optional USB device.
NOTE: For details about different types of USB ports, see
Using a USB device on page 48.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Memory card readerReads data from and writes data to memory cards such as SD.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset. For
additional safety information, see the Regulatory, Safety andEnvironmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
NOTE: Stand-alone microphones and headphones with
separate microphone jacks are not supported.
12Chapter 2 Getting to know your computer
Releasing the tablet from the keyboard dock
To release the tablet from the keyboard dock, follow these steps:
1.Slide the release latch on the keyboard dock to the left (1).
2.Lift and remove the tablet (2).
Locating system information
Important system information is located on the bottom edge of the tablet. You may need the
information when travelling internationally or when you contact support:
Serial number
●
Product number
●
Warranty period
●
Regulatory and wireless certification information
●
Using Windows, briefly press the fn+esc key combination to display the System Information screen,
which provides the product name and serial number of your computer, as well as information about
the memory, processor, BIOS, and keyboard.
Locating system information13
Changing your tablet's settings
You can change view and screen brightness.
Changing your tablet's view
Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from
portrait to landscape view.
1.To change the view of your tablet from landscape view to portrait view:
Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).
2.To change the view of your tablet from portrait view to landscape view:
Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).
Adjusting your tablet's autorotate lock
To adjust your tablet's autorotate lock when the tablet is undocked:
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2.Tap the Screen icon at the bottom right. Tap the Autorotate Lock icon to lock your current
tablet screen in place and to prevent rotation. The icon displays a lock symbol when autorotate
lock is active. To turn off the autorotate lock, tap the Autorotate Lock icon again.
Adjusting your tablet's screen brightness
To adjust the screen brightness:
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, and then tap
Settings.
2.Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen
brightness.
NOTE:From the Windows desktop, you can also tap the Power Meter icon in the notification area
at the far right of the taskbar, tap Adjust screen brightness, and then move the slider next to
Screen brightness at the bottom of the screen.
14Chapter 2 Getting to know your computer
Using touch screen gestures
A touch screen computer allows you to control items on the screen directly with your fingers.
TIP:On touch screen computers, you can perform the gestures on the screen or on the TouchPad.
You can also perform on-screen actions with the keyboard and mouse.
One-finger slide
The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for
other interactions, too, such as moving an object.
To scroll across the screen, lightly slide one finger across the screen in the direction you want to
●
move.
NOTE:When many apps are displayed on the Start screen, you can slide your finger to move
the screen left or right.
●To drag, press and hold an object, and then drag the object to move it.
Using touch screen gestures15
Tapping
To make an on-screen selection, use the tap function.
●
Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it.
NOTE: Press and hold your finger on an object to open a help screen that provides
information about the object.
16Chapter 2 Getting to know your computer
Scrolling
Scrolling is useful for moving the pointer up, down, left, or right on a page or image.
●
Place two fingers on the screen and then drag them in an up, down, left, or right motion.
Pinching/stretching
Pinching and stretching allows you to zoom out or in on images or text.
Zoom in by placing two fingers together on the display and then move your fingers apart.
●
Zoom out by placing two fingers apart on the display and then move your fingers together.
●
Using touch screen gestures17
Rotating (select models only)
Rotating allows you to turn items such as photos.
Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand,
●
slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the
rotation, move your forefinger from 3 o’clock to 12 o’clock.
NOTE:Rotate is intended for specific apps where you can manipulate an object or image. Rotate
may not be functional for all apps.
Edge swipes
With edge swipes you can perform tasks such as changing settings and finding or using apps.
Right-edge swipe
The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or
change settings.
Gently swipe your finger inward from the right edge of the display bezel onto the screen to
●
display the charms.
18Chapter 2 Getting to know your computer
Left-edge swipe
The left-edge swipe accesses your recently opened apps so that you can switch between them
quickly.
Gently swipe your finger inward from the left edge of the display bezel to switch between
●
recently-opened apps.
Without lifting your finger, swipe back toward the left edge to display all recently opened apps.
●
Top-edge swipe and bottom-edge swipe
The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your
computer.
1.Gently swipe finger from the top edge or the bottom edge of the display bezel onto the screen.
2.Tap All apps to view available apps.
Using touch screen gestures19
Setting touch screen preferences
ModeSteps
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2.Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow
the on-screen instructions.
1.On the Start screen, type c, and then select Control Panel.
2.Select Hardware and Sound, select Pen and Touch, and then follow the on-screen
instructions.
These preferences are specific to the touch screen and the computer.
Using the on-screen keyboard
You may want to enter data into a data field. This may be required when you set up a wireless
network configuration or a weather reporting location, or when you access user accounts on Internet
sites. The computer has an on-screen keyboard that is displayed when you need to enter such
information.
1.To display the keyboard, tap in the first data field. Tap the small keyboard icon that is displayed.
– or –
Tap the keyboard icon on the right side of the notification area.
2.To enlarge the size of the on-screen keyboard, tap the lower-right corner and drag it to the
desired size.
3.Tap each character, continuing until you have spelled out the name or word that you are
entering into the data field.
NOTE:Action keys do not display or function on the on-screen keyboard.
NOTE:Suggested words may be displayed at the top of the on-screen keyboard. If an
appropriate word is displayed, tap it to select it.
4.Tap enter on the keyboard.
20Chapter 2 Getting to know your computer
3Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
●Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
button) (select models only)
Operating system controls
●
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE:On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Connecting to a wireless network21
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
and diagnose and repair network problems.
To use operating system controls:
ModeSteps
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2.Type network and sharing in the search box, and then tap Settings.
3.Tap Network and Sharing Center.
1.From the Start screen, type network and sharing, and then select Settings.
2.Select Network and Sharing Center.
For more information, from the Start screen, type h, and then select Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other devices and accessories that are linked by a wireless router or a wireless access point.
NOTE:The terms wireless router and wireless access point are often used interchangeably.
●A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of devices and accessories and can separate critical
network functions.
A home or small office WLAN typically uses a wireless router, which allows several wireless and
●
wired devices to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless router to the modem,
and test the Internet service.
NOTE:Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
22Chapter 3 Connecting to a network
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
A wireless router (2) (purchased separately)
●
A wireless computer (3)
●
NOTE:Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired devices can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE:It is recommended that you initially connect your new wireless device to the router by using
the network cable provided with the router. When the device successfully connects to the Internet,
disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your device when
connected to a hotspot, limit your network activities to email that is not confidential and basic Internet
surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
●Use a firewall.
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
Use wireless encryption.
●
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, from the Start screen, type h, and then select Help andSupport.
Connecting to a wireless network23
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.Be sure that the WLAN device is on.
2.From the Windows desktop, tap or click the network status icon in the notification area, at the far
right of the taskbar.
3.Select your WLAN from the list.
4.Click Connect.
5.If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE:If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE:If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up
a new connection or network. A list of options is displayed, allowing you to manually search
for and connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE:The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using Bluetooth wireless devices
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
●
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the
Bluetooth software Help.
24Chapter 3 Connecting to a network
4Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your
music, and download and watch movies. Or, to make your computer an even more powerful
entertainment center, connect external devices like a monitor, projector, or television, or speakers
and headphones.
Multimedia features
Here are some of the entertainment features on your computer.
Multimedia features25
ComponentDescription
(1)
(2)Volume buttonControls speaker volume.
Audio-out (headphone) jack/Audio-in
(microphone) jack
Connects optional powered stereo
speakers, headphones, earbuds, a
headset, or a television audio cable.
Also connects an optional headset
microphone.
WARNING! To reduce the risk of
personal injury, adjust the volume before
using headphones, earbuds, or a
headset. For additional safety
information, see the Regulatory, Safetyand Environmental Notices.
NOTE: When a device is connected to
the jack, the computer speakers are
disabled.
NOTE: Be sure that the device cable
has a 4-conductor connector that
supports both audio-out (headphone)
and audio-in (microphone).
NOTE: Stand-alone microphones and
headphones with separate microphone
jacks are not supported.
To increase speaker volume, press
●
the + edge of the button.
To decrease speaker volume, press
●
the – edge of the button.
26Chapter 4 Enjoying entertainment features
ComponentDescription
(1)Internal microphones (2)Record sound.
(2)Webcam lightOn: The webcam is in use.
(3)WebcamRecords video and captures photographs.
(4)Ambient light sensorAutomatically adjusts the display brightness
(5) Speakers (2)Produce sound.
(6)
HDMI portConnects an optional video or audio device,
Some models may allow you to video
conference and chat online using streaming
video.
Swipe from the right edge of the
TouchPad or touch screen to display the
charms, tap Search, and then tap the
search box. type c, and then tap CyberLinkYouCam from the list of applications.
– or –
From the Start screen, type c,
and then select CyberLink YouCam from
the list of applications.
based on the lighting conditions in your
environment.
such as a high-definition television, any
compatible digital or audio component, or a
high-speed HDMI device.
(7)
(8)b keyEnables or disables Beats Audio when
USB 3.0 portConnects an optional USB device.
NOTE: For details about different types of
USB ports, see
on page 48.
pressed in combination with the fn key.
Beats Audio is an enhanced audio feature
that provides a deep, controlled bass while
maintaining a clear sound. Beats Audio is
enabled by default.
You can also view and control the bass
settings through the Windows operating
system. To view and control the bass
properties, open the Beats Audio Control
Panel.
To open Beats Audio Control Panel, from
the Start screen on the keyboard dock, type
c, select Control Panel, select Hardware
and Sound, and then select Beats Audio
Control Panel.
Using a USB device
Multimedia features27
ComponentDescription
(9)
(10)
Using the webcam
Audio-out (headphone) jack/Audio-in
(microphone) jack
USB 2.0 portConnects an optional USB device.
Connects optional powered stereo
speakers, headphones, earbuds, a headset,
or a television audio cable. Also connects an
optional headset microphone.
WARNING! To reduce the risk of personal
injury, adjust the volume before using
headphones, earbuds, or a headset. For
additional safety information, see the
Regulatory, Safety and Environmental
Notices.
NOTE: When a device is connected to the
jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has a
4-conductor connector that supports both
audio-out (headphone) and audio-in
(microphone).
NOTE: Stand-alone microphones and
headphones with separate microphone
jacks are not supported.
The computer has an integrated webcam that records video and captures photographs. Some models
may allow you to video conference and chat online using streaming video.
To start the webcam:
ModeSteps
For details about using the webcam, go to Help and Support. From the Start screen, type h, and then
select Help and Support.
Using audio
On your computer, you can play music CDs, download and listen to music, stream audio content from
the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your
listening enjoyment, attach external audio devices such as speakers or headphones.
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2.Type c, and then tap CyberLink YouCam from the list of applications.
From the Start screen, type c, and then select CyberLink YouCam from the list of applications.
28Chapter 4 Enjoying entertainment features
Connecting speakers
You can attach wired speakers to your computer by connecting them to a USB port (or to the audioout jack) on your computer or on a docking station.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To
connect high-definition speakers to the computer, see
Before connecting speakers, lower the volume setting.
Using Beats Audio
Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a
clear sound. You can experience Beats Audio through the computer's internal speakers, through
external speakers connected to a USB port, or through Beats Audio headphones connected to the
headphone jack.
Accessing Beats Audio Control Panel
Use Beats Audio Control Panel to view and manually control audio and bass settings.
To open Beats Audio Control Panel:
ModeSteps
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search,
and then tap the search box.
Configuring HDMI audio settings on page 32.
2.Type c, tap Control Panel, tap Hardware and Sound, and then tap Beats Audio Control
Panel.
From the Start screen, type c, select Control Panel, select Hardware and Sound, and then select
Beats Audio Control Panel.
Enabling and disabling Beats Audio
To enable or disable Beats Audio:
ModeSteps
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search,
and then tap the search box.
2.Type c, tap Control Panel, tap Hardware and Sound, and then tap Beats Audio Control
Panel.
3.Follow the on-screen instructions
1.From the Start screen, type c, select Control Panel, select Hardware and Sound, and then
select Beats Audio Control Panel.
2.Follow the on-screen instructions.
Connecting speakers29
Checking the sound
To check the audio functions on your computer, follow these steps:
ModeSteps
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
2.Type c, tap Control Panel, tap Hardware and Sound, and then tap Sound.
3.When the Sound window opens, tap the Sounds tab. Under Program Events, tap any sound
1.On the Start screen, type c, and then select Control Panel from the list of applications.
2.Select Hardware and Sound, and then select Sound.
3.When the Sound window opens, select the Sounds tab. Under Program Events, select any
To check the recording functions on your computer, follow these steps:
ModeSteps
Search, and then tap the search box.
event, such as a beep or alarm, and then tap Test.
sound event, such as a beep or alarm, and then click Test.
You should hear sound through the speakers or through connected headphones.
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2.Type s, and then tap Sound Recorder.
3.Tap Start Recording and speak into the microphone. Save the file to your desktop.
4.Open a multimedia program and play the recording.
1.From the Start screen, type s, and then select Sound Recorder.
2.Click Start Recording and speak into the microphone. Save the file to your desktop.
3.Open a multimedia program and play the recording.
To confirm or change the audio settings on your computer:
ModeSteps
1.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Search, and then tap the search box.
2.Type c, and then tap Control Panel from the list of applications.
3.Tap Hardware and Sound, and then tap Sound.
1.From the Start screen, type c, and then select Control Panel from the list of applications.
2.Select Hardware and Sound, and then select Sound.
30Chapter 4 Enjoying entertainment features
Using video
Your HP computer is a powerful video device that enables you to watch streaming video from your
favorite websites and download video and movies to watch on your computer without needing to
connect to a network.
To enhance your viewing enjoyment, use one of the video ports on the keyboard dock to connect an
external monitor, projector, or television. Your computer has a high-definition multimedia interface
(HDMI) port, which allows you to connect a high-definition monitor or television.
IMPORTANT:Be sure that the external device is connected to the correct port on the computer,
using the correct cable. Check the device manufacturer's instructions if you have questions.
Connecting an HDMI device
NOTE:To connect an HDMI device to your keyboard dock, you need an HDMI cable, sold
separately.
To see the computer screen image on a high-definition television or monitor, connect the highdefinition device according to the following instructions.
1.Connect one end of the HDMI cable to the HDMI port on the computer.
2.Connect the other end of the cable to the high-definition television or monitor.
3.Press f4 on the computer to alternate the computer screen image between 4 display states:
PC screen only: View the screen image on the computer only.
●
Duplicate: View the screen image simultaneously on both the computer and external
●
device.
Extend: View the screen image extended across both the computer and external device.
●
Second screen only: View the screen image on the external device only.
●
Each time you press f4 on the computer, the display state changes.
NOTE:Adjust the screen resolution of the external device, especially if you choose the
“Extend” option. From the Start screen on the keyboard dock, type c, and then select Control
Panel from the list of applications. Select Appearance and Personalization. Under Display,
select Adjust screen resolution for best results.
Using video31
Configuring HDMI audio settings
HDMI is the only video interface that supports high-definition video and audio. After you connect an
HDMI television to the computer, you can then turn on HDMI audio by following these steps:
1.From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then select Playback devices.
2.On the Playback tab, select the name of the digital output device.
3.Click Set Default, and then click OK.
To return the audio stream to the computer speakers:
1.From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then click Playback devices.
2.On the Playback tab, click Speakers and Headphones.
3.Click Set Default, and then click OK.
Camera
Your tablet includes an integrated webcam which is an input device that allows you to record video
and take photos.
32Chapter 4 Enjoying entertainment features
5Navigating using the keyboard, touch
gestures and pointing devices
Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch
gestures can be used on your computer's TouchPad or on a touch screen.
NOTE:An external USB mouse (purchased separately) can be connected to one of the USB ports
on the keyboard dock.
Review the Windows 8 Basics guide included with your computer. The guide provides information on
common tasks using the TouchPad, touch screen, or the keyboard.
Action keys do not display or function on the on-screen keyboard of the tablet. Tablet models have
special hot key functions on the keyboard to perform routine tasks.
Using the TouchPad
The TouchPad allows you to navigate the computer screen by using simple finger movements.
You can customize the touch gestures by changing settings, button configurations, click speed, and
pointer options. From the Start screen, type c, select Control Panel, and then select Hardware and
Sound. Under Devices and Printers, select Mouse.
Using TouchPad gestures
NOTE:TouchPad gestures are not supported in all apps.
Using the TouchPad33
Tapping
To make an on-screen selection, use the Tap function on the TouchPad.
●
NOTE: Press and hold on the TouchPad to open a help screen that provides information about the
selected item.
Point to an item on the screen, and then tap one finger on the TouchPad zone to make a
selection. Double-tap an item to open it.
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image.
●
Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
right.
34Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
Pinching/zooming
Pinching and zooming allow you to zoom out or in on images or text.
Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
●
apart.
●Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers
together.
Rotating (select models only)
Rotating allows you to turn items such as photos.
Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your
●
right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the
rotation, move your forefinger from 3 o’clock to 12 o’clock.
NOTE:Rotate is intended for specific apps where you can manipulate an object or image. It may
not be functional for all apps.
Using TouchPad gestures35
Flicking (select models only)
Flicking allows you to navigate through screens or quickly scroll through documents.
Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,
●
down, left or right.
Edge swipes
Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and
finding or using apps.
36Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
Right-edge swipe
The right-edge swipe accesses the charms, which let you search, share, start apps, access devices,
or change settings.
Swipe your finger gently from the right edge to display the charms.
●
Top-edge swipe
The top-edge swipe allows you to open apps available on the Start screen.
IMPORTANT:When an app is active, the top-edge gesture varies depending on the app.
Swipe your finger gently from the top edge to display available apps.
●
Using TouchPad gestures37
Left-edge swipe
The left-edge swipe accesses your recently opened apps so that you can switch between them
quickly.
Swipe your finger gently from the left edge of the TouchPad to switch between recently opened
●
apps.
Using the keyboard and mouse
The keyboard and mouse allow you to type, select items, scroll and perform the same functions as
using touch gestures. The keyboard dock allows you to use special action keys and hot keys to
perform specific functions.
NOTE:Action keys do not display or function on the on-screen keyboard of the tablet.
TIP:The Windows key on the keyboard allows you to quickly return to the Start screen from
an open app or the Windows desktop. Pressing the Windows key again returns you to the previous
screen.
NOTE:Depending on the country or region, your keyboard may have different keys and keyboard
functions than those discussed in this section.
Using the keys
Your computer has different ways to quickly access information or perform functions with certain key
combinations.
Using the action keys
NOTE:Action keys do not display or function on the on-screen keyboard of the tablet.
An action key on the keyboard dock performs an assigned function. The icon on each of the f1
through f4 and f6 through f12 keys illustrates the assigned function for that key.
38Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
To use an action key function, press and hold the key.
The keyboard dock action key feature is enabled at the factory. You can disable this feature in Setup
Utility (BIOS). See
Using Setup Utility (BIOS) and System Diagnostics on page 58 for instructions
on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.
To activate the assigned function after disabling the action key feature on the keyboard dock, you
must press the fn key in combination with the appropriate action key.
CAUTION:Use extreme care when making changes in Setup Utility. Errors can prevent the
computer from operating properly.
IconKeyDescription
f1Opens Help and Support, which provides tutorials, information about the Windows
operating system and your computer, answers to questions, and updates to your
computer.
Help and Support also provides automated troubleshooting tools and access to
support.
f2Decreases the screen brightness incrementally as long as you hold down the key.
f3Increases the screen brightness incrementally as long as you hold down the key.
f4Switches the screen image between display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from the computer display to the monitor display to a simultaneous
display on both the computer and the monitor.
This action key can also alternate images among other devices that are receiving
video information from the computer.
f6Mutes or restores speaker sound.
f7Decreases speaker volume incrementally as long as you hold down the key.
f8Increases speaker volume incrementally as long as you hold down the key.
f9Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f10Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.
f11Plays the next track of an audio CD or the next section of a DVD or a BD.
f12Turns the wireless feature on or off.
NOTE: A wireless network must be set up before a wireless connection is possible.
Using the keyboard and mouse39
Using Microsoft Windows 8 shortcut keys
Microsoft Windows 8 provides shortcuts to perform actions quickly. Press the Windows key in
combination with the key to perform the action.
NOTE:Action keys do not display or function from the on-screen keyboard of the tablet.
For additional information on Windows 8 shortcut keys go to HP Support Assistant. To access HP
Support Assistant, on the Start screen, select the HP Support Assistant app.
Shortcut
key
alt+f4Closes an active app.
KeyDescription
Opens the Start screen.
+cOpens the charms.
+dOpens the Windows desktop.
+qOpens the All Apps screen.
+tabSwitches between open apps.
NOTE: Continue to press this key combination until the app you
want opens.
NOTE: Action keys do not display or function on the on-screen
keyboard of the tablet.
40Chapter 5 Navigating using the keyboard, touch gestures and pointing devices
Using the hot keys
A hot key is a combination of the fn key and either the esc key or the b key.
To use a hot key:
▲Briefly press the fn key, and then briefly press the second key of the combination.
FunctionHot keyDescription
Display system information.fn+escDisplays information about system hardware components and the
Control the bass settings.fn+bEnables or disables the Beats Audio bass settings.
system BIOS version number.
Beats Audio is an enhanced audio feature that provides a deep,
controlled bass while maintaining a clear sound. Beats Audio is
enabled by default.
You can also view and control the bass settings through the Windows
operating system. To view and control the bass properties, open the
Beats Audio Control Panel.
To open Beats Audio Control Panel, from the Start screen on the
keyboard dock, type c, select Control Panel, select Hardware andSound, and then select Beats Audio Control Panel.
Using the keyboard and mouse41
6Managing power
Your computer can operate on either battery power or external power. When the computer is only
running on battery power and an AC power source is not available to charge the battery, it is
important to monitor and conserve the battery charge. Your computer supports an optimal power plan
to manage how your computer uses and conserves power so that computer performance can be
balanced with power conservation.
Initiating Sleep and Hibernation
Microsoft Windows has two power-saving states, Sleep and Hibernation.
Sleep–The Sleep state is automatically initiated after a period of inactivity when running on
●
battery power or on external power. Your work is saved to memory, allowing you to resume your
work very quickly. You can also initiate Sleep manually. For more information, see
exiting Sleep on page 42.
Hibernation–The Hibernation state is automatically initiated if the battery reaches a critical level.
●
In the Hibernation state, your work is saved to a hibernation file and the computer powers down.
NOTE:If you want to initiate Hibernation manually, you can enable Hibernation using Power
Options. For more information, see
on page 43.
Enabling and exiting Hibernation (select models only)
Initiating and
CAUTION:To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a
disc or an external media card.
NOTE:You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
With the computer on, you can initiate Sleep in the following ways:
Briefly press the power button.
●
●
Swipe from the right edge of the TouchPad or touch screen to display the charms, tap
Settings, tap the Power icon, and then tap Sleep.
– or –
From the Start screen, point to the upper-right or lower-right corner of the screen. When
the charms list opens, select Settings, select the Power icon, and then select Sleep.
To exit Sleep:
●Press the Windows key.
Briefly press the power button.
●
If the display is closed, and the tablet is connected to the keyboard dock, open the display.
●
42Chapter 6 Managing power
Press a key on the keyboard.
●
●Tap or swipe the TouchPad.
When the computer exits Sleep, the power lights turn on and the computer returns to the screen
where you stopped working.
NOTE:If you have set a password to be required on wakeup, you must enter your Windows
password before the computer will return to the screen.
Enabling and exiting Hibernation (select models only)
You can enable user-initiated Hibernation and change other power settings and timeouts using Power
Options:
1.From the Start screen, type power, select Settings, and then select Power Options from the
list of applications.
2.In the left pane, click Choose what the power button does.
3.Click Change Settings that are currently unavailable.
4.In the When I press the power button area, select Hibernate.
5.Click Save changes.
When the computer exits Hibernation, the power lights turn on and your work returns to the screen.
NOTE:If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1.From the Start screen, type power, select Settings, and then select Power Options from the
list of applications.
2.In the left pane, click Require a password on wakeup.
3.Click Change Settings that are currently unavailable.
4.Click Require a password (recommended).
NOTE:If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-
screen instructions. If you do not need to create or change a user account password, go to step
5.
5.Click Save changes.
Setting password protection on wakeup43
Using the power meter and power settings
The power meter is located on the Windows desktop. The power meter allows you to quickly access
power settings and view the remaining battery charge.
●To display the percentage of remaining battery charge and the current power plan, on the
Windows desktop, point over the power meter icon.
To use Power Options, click the power meter icon and select an item from the list. From the
●
Start screen, type power, select Settings, and then select Power Options.
Different power meter icons indicate whether the computer is running on battery or external power.
The icon also displays a message if the battery has reached a low or critical battery level.
Running on battery power
When a charged battery is in the tablet and the tablet is not plugged into external power, the tablet
runs on battery power. If the tablet has a charged battery installed and the AC adapter is
disconnected from the tablet, the tablet automatically switches to battery power and the display
brightness decreases to conserve battery life. The battery in the tablet slowly discharges when the
tablet is off and unplugged from external power. When the tablet is attached to the keyboard dock,
the system is powered by the keyboard dock’s battery until the battery reaches a critical level in the
keyboard dock. At that time, the system switches to the tablet’s battery.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the tablet, and other factors.
NOTE:There is a secondary battery in the keyboard dock. When the tablet is attached to the
keyboard dock, the system is powered by the keyboard dock's battery.
Factory-sealed battery
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in HP Support Assistant. To access battery information, from the Start screen, type support, select
the HP Support Assistant app, and then select Battery and performance. If Battery Check
indicates that your battery should be replaced, contact support.
Finding battery information
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in HP Support Assistant. To access battery information, from the Start screen, type support, select
the HP Support Assistant app, and then select Battery and performance.
HP Support Assistant provides the following tools and information about the battery:
●Battery test
Information on battery types, specifications, life cycles, and capacity
●
44Chapter 6 Managing power
Conserving battery power
Tips for conserving battery power and maximizing battery life:
Lower the brightness on the display.
●
Select the Power saver setting in Power Options.
●
●Turn off wireless when you are not using them.
Disconnect unused external devices that are not plugged into an external power source, such as
●
an external hard drive connected to a USB port.
●Stop, disable, or remove any external media cards that you are not using.
●Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level,
the following behavior occurs:
The battery light (select models only) indicates a low or critical battery level.
●
– or –
The power meter icon on the Windows desktop shows a low or critical battery notification.
●
NOTE:For additional information about the power meter, see Using the power meter and
power settings on page 44.
The computer takes the following actions for a critical battery level:
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
●
briefly in the Sleep state, and then shuts down and loses any unsaved information.
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
●
Hibernation.
Resolving a low battery level
Resolving a low battery level when external power is available
Connect an AC adapter.
●
Connect the keyboard dock to the tablet.
●
Connect an optional power adapter purchased as an accessory from HP.
●
Resolving a low battery level when no power source is available
Initiate Hibernation (see
●
Save your work and shut down the computer.
●
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
Enabling and exiting Hibernation (select models only) on page 43).
1.Connect the AC adapter to the computer and to external power.
2.Exit Hibernation by pressing the power button.
Running on battery power45
Running on external AC power
For information on connecting to AC power, refer to the Setup Instructions poster provided in the
computer box.
The computer does not use battery power when the computer is connected to AC external power with
an approved AC adapter or an optional docking/expansion device.
WARNING!To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP
specifically for this system.
CAUTION:To prevent damage to your system, do not use AC adapters from other tablets or
computers.
Connect the computer to external AC power under any of the following conditions:
WARNING!Do not charge the computer battery while you are onboard aircraft.
When charging or calibrating a battery
●
When installing or modifying system software
●
●When writing information to a disc (select models only)
When performing a backup or recovery
●
When you connect the computer to external AC power:
The battery begins to charge.
●
The display brightness increases.
●
The power meter icon on the Windows desktop changes appearance.
●
When you disconnect external AC power, the following events occur:
The computer switches to battery power.
●
The display brightness automatically decreases to save battery life.
●
The power meter icon on the Windows desktop changes appearance.
●
Shutting down (turning off) the computer
CAUTION:Unsaved information is lost when the computer shuts down. Be sure to save your work
before shutting down the computer.
The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
When you are connecting an external hardware device that does not connect to a USB or video
●
port
When the computer will be unused and disconnected from external power for an extended
●
period
To shut down the tablet when it is not connected to the keyboard dock:
Press the Windows key and the power button at the same time, and then tap Shut down.
▲
46Chapter 6 Managing power
Although you can turn off the computer by holding down the power button, the recommended
procedure to shut down computer is to use the Windows Shut down command.
NOTE:If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible by briefly pressing the power button.
1.Save your work and close all open programs.
2.Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Settings,
tap the Power icon, and then tap Shut down.
– or –
From the Start screen, point to the upper-right or lower-right corner of the screen.
3.When the charms list opens, click Settings, click the Power icon, and then click Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
To shut down the unresponsive tablet:
Press both the Windows key and the power button at the same time.
▲
To shut down the unresponsive tablet when it is connected to the keyboard dock:
Press ctrl+alt+delete, click the Power icon, and then select Shut down.
●
●Press and hold the power button for at least 5 seconds.
Disconnect the computer from external power.
●
Shutting down (turning off) the computer47
7Managing and sharing information
Drives are digital storage devices that help you store, manage, share, and access information. Your
computer has a solid state drive that stores your computer's software, operating system, and also
provides storage for all of your personal files.
For added capacity or functionality, connect an external drive (purchased separately), such as an
optical drive or hard drive, or insert a memory card directly from your phone or camera. A USB flash
drive, connected to the Universal Serial Bus (USB) port on your computer, also allows quick data
transfer. Some devices use the computer's power to run; others have their own power source. Some
devices come with software that must be installed.
NOTE:For information about connecting external wireless devices, see Connecting to a network
on page 21.
NOTE:For more information about required software and drivers, or to learn which computer port to
use, see the manufacturer's instructions.
Using a USB device
Most computers have more than one USB port, because this versatile interface allows you to connect
numerous kinds of external devices—such as a USB keyboard, mouse, external drive, printer,
scanner, or USB hub—to your computer.
NOTE:Some USB devices may not be supported when the computer is running on AC or battery
power if they do not have their own AC adapters. More than one USB device may not be supported
simultaneously when the computer is running on AC or battery power.
TypeDescription
USB 2.0Transfers data at 60 MB/s.
USB 3.0Transfers data at 640 MB/s. USB 3.0 ports, also known as
Connecting a USB device
CAUTION:To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
SuperSpeed ports, are also compatible with USB 1.0 and 2.0
devices.
48Chapter 7 Managing and sharing information
Connect the USB cable for the device to the USB port.
▲
NOTE:The USB port on your computer may look slightly different from the illustration in this
section.
A sound indicates that the device has been detected.
NOTE:The first time you connect a USB device, a message displays on the Windows desktop and
an icon appears in the notification area, letting you know that the device is recognized by the
computer.
Removing a USB device
CAUTION:To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION:To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1. Save your information and close all programs associated with the device.
2. From the Windows desktop, tap or click the hardware icon in the notification area, at the far right of
the taskbar. A message, Safely remove hardware and eject media is revealed. Follow the onscreen instructions.
Connecting a powered USB device
CAUTION:To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and its AC power cord is unplugged.
1.Connect the device to the computer.
2.Plug the device power cord into a grounded AC outlet.
3.Turn on the device.
To disconnect an unpowered external device, stop the device, and then disconnect it from the
computer. To disconnect a powered external device, turn off the device, disconnect it from the
computer, and then unplug the AC power cord.
Using a USB device49
Inserting and removing a memory card
To insert a memory card:
CAUTION:To reduce the risk of damage to the memory card connectors, use minimal force to
insert a memory card.
1.Hold the card label-side up, with the connectors facing the computer.
2.Insert the card into the memory card reader, and then press in on the card until it is firmly
seated.
A sound indicates that the device has been detected.
To remove a memory card:
CAUTION:To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the memory card.
1.Save your information and close all programs associated with the memory card.
2.From the Windows desktop, tap or click the remove hardware icon in the notification area, at the
far right of the taskbar. Then, follow the on-screen instructions.
3.Press in on the card (1), and then remove it from the slot (2).
NOTE:If the card is not ejected, pull the card out of the slot.
50Chapter 7 Managing and sharing information
8Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This
chapter provides information about improving the performance of your computer by running tools
such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your
programs and drivers, instructions for cleaning your computer, and tips for traveling with your
computer.
Improving performance
Everyone wants a fast computer and by performing regular maintenance tasks, using tools such as
Disk Defragmenter and Disk Cleanup, you can drastically improve the performance of your computer.
Also, as your computer gets older, you might consider installing larger drives and adding more
memory.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer run more efficiently.
To run Disk Cleanup:
1.From the Start screen, type disk, select Settings, and then select Free up disk space by
deleting unnecessary files.
2.Follow the on-screen instructions.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions.
Updates can resolve issues and bring new features and options to your computer. Technology is
always changing, and updating programs and drivers allows your computer to run the latest
technology available. For example, older graphics components might not work well with the most
recent gaming software. Without the latest driver, you would not be getting the most out of your
equipment.
Cleaning your computer
Cleaning products
Use the following products to safely clean your computer:
●Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:
disposable wipes. These wipes come in a variety of brand names.)
Alcohol-free glass cleaning fluid
●
Water with mild soap solution
●
●Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)
Static-free cloth wipes
●
Improving performance51
CAUTION:Avoid strong cleaning solvents that can permanently damage your computer. If you are
not sure that a cleaning product is safe for your computer, check the product contents to make sure
that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons
are not included in the product.
Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt particles
and cleaning agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
WARNING!To prevent electric shock or damage to components, do not attempt to clean your
computer while it is turned on:
Turn off the computer.
Disconnect external power.
Disconnect all powered external devices.
CAUTION:To prevent damage to internal components, do not spray cleaning agents or liquids
directly on any computer surface. Liquids dripped on the surface can permanently damage internal
components.
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides and cover
To clean the sides and cover, use a soft microfiber cloth or chamois moistened with one of the
cleaning solutions listed previously or use an acceptable disposable wipe.
NOTE:When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad, keyboard, or mouse
WARNING!To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
CAUTION:To prevent damage to internal components, do not allow liquids to drip between the
keys.
To clean the TouchPad, keyboard. or mouse, use a soft microfiber cloth or chamois moistened
●
with one of the cleaning solutions listed previously or use an acceptable disposable wipe.
To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
●
can of compressed air with a straw extension.
52Chapter 8 Maintaining your computer
Traveling with or shipping your computer
If you have to travel with or ship your computer, here are some tips to keep in mind to keep your
equipment safe.
●Prepare the computer for traveling or shipping:
◦Attach the tablet to the keyboard dock to protect the tablet screen.
Back up your information to an external drive.
◦
Remove all discs and all external media cards, such as memory cards, from the computer.
◦
◦Turn off, and then disconnect all external devices.
Shut down the computer.
◦
Take along a backup of your information. Keep the backup separate from the computer.
●
When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
●
your luggage.
CAUTION:Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
If you plan to use the computer during a flight, listen for the in-flight announcement that tells you
●
when you are allowed to use your computer. In-flight computer use is at the discretion of the
airline.
If you are shipping the computer or a drive, use suitable protective packaging and label the
●
package “FRAGILE.”
If the computer has a wireless device installed, the use of these devices may be restricted in
●
some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives,
and in hazardous locations. If you are uncertain of the policy that applies to the use of a
particular device, ask for authorization to use your computer before you turn it on.
If you are traveling internationally, follow these suggestions:
●
Check the computer-related customs regulations for each country or region on your
◦
itinerary.
◦Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING!To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
Traveling with or shipping your computer53
9Securing your computer and
information
Tablet security is essential for protecting the confidentiality, integrity, and availability of your
information. Standard security solutions provided by the Windows operating system, HP applications,
the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer
from a variety of risks, such as viruses, worms, and other types of malicious code.
IMPORTANT:Some security features listed in this chapter may not be available on your computer.
Tablet riskSecurity feature
Unauthorized use of the computerPower-on password
Computer virusesAntivirus software
Unauthorized access to dataFirewall software
Unauthorized access to Setup Utility (BIOS) settings and
other system identification information
Ongoing or future threats to the computerSoftware updates
Unauthorized access to a Windows user accountUser password
Using passwords
A password is a group of characters that you choose to secure your computer information and to
protect online transactions. Several types of passwords can be set. For example, when you set up
your computer for the first time, you were asked to create a user password to secure your computer.
Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on
your computer.
You may find it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows
security feature.
Use the following tips for creating and saving passwords:
To reduce the risk of being locked out of the computer, record each password and store it in a
●
secure place away from the computer. Do not store passwords in a file on the computer.
When creating passwords, follow requirements set by the program.
●
Change your passwords at least every three months.
●
Administrator password
An ideal password is long and has letters, punctuation, symbols, and numbers.
●
●Before you send your computer for service, back up your files, delete confidential files, and then
remove all password settings.
For additional information about Windows passwords, such as screen-saver passwords, from the
Start screen, type support, and then select the HP Support Assistant app.
54Chapter 9 Securing your computer and information
Setting Windows passwords
PasswordFunction
User passwordProtects access to a Windows user account. You may also
Administrator passwordProtects administrator-level access to computer contents.
Setting Setup Utility (BIOS) passwords
PasswordFunction
Administrator password
set up your computer to require the user password to exit
Sleep. See
on page 43 for more information.
NOTE: This password cannot be used to access Setup
Utility (BIOS) contents.
●
●
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: Your administrator password is not interchangeable
with an administrator password set in Windows, nor is it
displayed as it is set, entered, changed, or deleted.
NOTE: If you enter the power-on password at the first
password check before the “Press the ESC key for Startup
Menu” message is displayed, you must enter the
administrator password to access Setup Utility (BIOS).
Setting password protection on wakeup
Must be entered each time you access Setup Utility
(BIOS).
If you forget your administrator password, you cannot
access Setup Utility (BIOS).
Power-on password●Must be entered each time you turn on or restart the
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS):
1.To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press
f10.
2.Use the arrow keys to select Security, and then follow the on-screen instructions.
Your changes take effect when the computer restarts.
Using Internet security software
When you use your computer to access email, a network, or the Internet, you potentially expose your
computer to computer viruses, spyware, and other online threats. An antivirus program may be
computer.
If you forget your power-on password, you cannot turn
●
on or restart the computer.
NOTE: The administrator password can be used in place of
the power-on password.
NOTE: A power-on password is not displayed as it is set,
entered, changed, or deleted.
Using Internet security software55
preinstalled on your computer. It is strongly recommended that you use an antivirus program of your
choice in order to fully protect your computer.
Using antivirus software
Computer viruses can disable programs, utilities, or the operating system, or cause them to function
abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any
damage they have caused.
To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to
date.
An antivirus program may be preinstalled on your computer. It is strongly recommended that you use
the antivirus program of your choice in order to fully protect your computer.
For more information about computer viruses, from the Start screen, type support, and then select
the HP Support Assistant app.
Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be
software you install on your computer and/or network, or it can be a combination of both hardware
and software.
There are two types of firewalls to consider:
Host-based firewalls—Software that protects only the computer it is installed on.
●
●Network-based firewalls—Installed between your DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Installing software updates
HP, Microsoft Windows, and third-party software installed on your computer should be regularly
updated to correct security problems and improve software performance. For more information, see
Updating programs and drivers on page 51.
Installing Windows updates
Updates to the operating system and other software may have become available after the computer
left the factory. Microsoft sends out alerts regarding critical updates. To protect the computer from
security breaches and viruses, install all critical updates from Microsoft as soon as you receive an
alert.
To be sure that all available updates are installed on the computer, observe these guidelines:
Run Windows Update as soon as possible after you set up your computer. From the Start
●
screen, type w, select Settings, and then select Windows Update.
Run Windows Update monthly thereafter.
●
Obtain updates to Windows and other Microsoft programs, as they are released, from the
●
Microsoft website and through the updates link in Help and Support.
56Chapter 9 Securing your computer and information
Installing HP and third-party software updates
HP recommends that you regularly update the software and drivers that were originally installed on
your computer. To download the latest versions, go to
you can also register to receive automatic update notifications when they become available.
If you have installed third-party software after you purchased your computer, regularly update the
software. Software companies provide software updates to their products to correct security problems
and improve functionality of the software.
http://www.hp.com/support. At this location,
Securing your wireless network
When you set up your wireless network, always enable security features. For more information, see
Protecting your WLAN on page 23.
Backing up your software applications and information
Regularly back up your software applications and information to protect them from being permanently
lost or damaged through a virus attack or a software or hardware failure. For more information, see
Backing up, restoring, and recovering on page 61.
Securing your wireless network57
10Using Setup Utility (BIOS) and System
Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE:Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.Start Setup Utility (BIOS) see
2.Use the arrow keys to select Main.
3.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit,
select Exit Discarding Changes, and then press enter.
4.Click Yes.
Starting Setup Utility (BIOS) on page 58.
58Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
Downloading a BIOS update
CAUTION:To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power
or connected to an optional power source. During the download and installation, follow these
instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.From the Start screen, type support, and then select the HP Support Assistant app.
2.Click Updates and tune-ups, and then click Check for HP updates now.
3.Follow the on-screen instructions.
4.At the download area, follow these steps:
a.Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. If the update is more recent than your BIOS, make a note of the date,
name, or other identifier. You may need this information to locate the update later, after it
has been downloaded to your hard drive.
b.Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE:If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.From the Start screen, type e, and then select File Explorer.
2.Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.Complete the installation by following the on-screen instructions.
NOTE:After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
Using HP PC Hardware Diagnostics (UEFI)59
To start HP PC Hardware Diagnostics UEFI:
1.Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the
following order:
a.Connected USB drive
NOTE:To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 60.
b.Hard drive
c.BIOS
2.Click the type of diagnostic test you want to run, and then follow the on-screen instructions.
NOTE:If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English
only.
1.Go to http://www.hp.com.
2.Click Support & Drivers, and then click the Drivers & Software tab.
3.Enter the product name in the text box, and then click Search.
4.Select your computer model, and then select your operating system.
5.In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
60Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
11Backing up, restoring, and recovering
Your computer includes tools provided by HP and Windows to help you safeguard your information
and retrieve it if you ever need to. These tools will help you return your computer to a proper working
state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
Creating recovery media and backups
●
Restoring and recovering your system
●
NOTE:This guide describes an overview of backing up, restoring and recovering options. For more
details about the tools provided, see Help and Support. From the Start screen, type h, and then select
Help and Support.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1.After you successfully set up the computer, create HP Recovery media. This step creates a
backup of the HP Recovery partition on the computer. The backup can be used to reinstall the
original operating system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
System Recovery—Reinstalls the original operating system and the programs that were
●
installed at the factory.
Minimized Image Recovery—Reinstalls the operating system and all hardware-related
●
drivers and software, but not other software applications.
Factory Reset—Restores the computer to its original factory state by deleting all
●
information from the hard drive and re-creating the partitions. Then it reinstalls the
operating system and the software that was installed at the factory.
Creating HP Recovery media on page 62.
See
2.As you add hardware and software programs, create system restore points. A system restore
point is a snapshot of certain hard drive contents saved by Windows System Restore at a
specific time. A system restore point contains information that Windows uses, such as registry
settings. Windows creates a system restore point for you automatically during a Windows update
and during other system maintenance (such as a software update, security scanning, or system
diagnostics). You can also manually create a system restore point at any time. For more
information and steps for creating specific system restore points, see Help and Support. From
the Start screen, type h, and then select Help and Support.
3.As you add photos, video, music, and other personal files, create a backup of your personal
information. Windows File History can be set to regularly and automatically back up files from
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and
they can no longer be restored from the Recycle Bin, or if files become corrupted, you can
restore the files that you backed up using File History. Restoring files is also useful if you ever
Creating recovery media and backups61
choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery
Manager.
NOTE:File History is not enabled by default, so you must turn it on.
For more information and steps for enabling Windows File History, see Help and Support. From
the Start screen, type h, and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you
successfully set up the computer. HP Recovery media can be used to perform system recovery if the
hard drive becomes corrupted. System recovery reinstalls the original operating system and the
software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or restore the factory image if you replace
a hard drive.
Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and
●
keep them in a safe place.
HP Recovery Manager examines the computer and determines the required storage capacity for
●
the blank USB flash drive or the number of blank DVD discs that will be required.
To create recovery discs, your computer must have an optical drive with DVD writer capability,
●
and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do
not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE
(rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or
instead you can use a high-quality blank USB flash drive.
If your computer does not include an integrated optical drive with DVD writer capability, but you
●
would like to create DVD recovery media, you can use an external optical drive (purchased
separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive,
to
it must be connected directly to a USB port on the computer; the drive cannot be connected to a
USB port on an external device, such as a USB hub.
Be sure that the computer is connected to AC power before you begin creating the recovery
●
media.
The creation process can take up to an hour or more. Do not interrupt the creation process.
●
If necessary, you can exit the program before you have finished creating all of the recovery
●
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1.Connect the tablet to the keyboard dock.
2.From the Start screen, type recovery, and then select HP Recovery Manager.
3.Select Recovery Media Creation, and then follow the on-screen instructions.
If you ever need to recover the system, see
http://www.hp.com/go/contactHP. For worldwide support, go
Recovering using HP Recovery Manager on page 65.
62Chapter 11 Backing up, restoring, and recovering
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your
situation and level of expertise:
●If you need to restore your personal files and data, you can use Windows File History to restore
your information from the backups you created. For more information and steps for using File
History, see Help and Support. From the Start screen, type h, and then select Help andSupport.
If you need to correct a problem with a preinstalled application or driver, use the Drivers and
●
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or
driver.
From the Start screen, type recovery, select HP Recovery Manager, select Drivers andApplications Reinstall, and then follow the on-screen instructions.
If you want to restore the system to a previous state without losing any personal information,
●
Windows System Restore is an option. System Restore allows you to restore without the
requirements of Windows Refresh or a reinstallation. Windows creates system restore points
automatically during a Windows update and other system maintenance events. Even if you did
not manually create a restore point, you can choose to restore to an automatically created
restore point. For more information and steps for using Windows System Restore, see Help and
Support. From the Start screen, type h, and then select Help and Support.
If you want a quick and easy way to recover the system without losing your personal information,
●
settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another
drive. See
Using Windows Refresh for quick and easy recovery on page 63.
If you want to reset your computer to its original state, Windows provides an easy way to remove
●
all personal data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 64.
If you want to reset your computer using a minimized image, you can choose the HP Minimized
●
Image Recovery option from the HP Recovery partition (select models only) or HP Recovery
media. Minimized Image Recovery installs only drivers and hardware-enabling applications.
Other applications included in the image continue to be available for installation through the
Drivers and Applications Reinstall option in HP Recovery Manager.
For more information, see
If you want to recover the computer's original factory partitioning and content, you can choose
●
the System Recovery option from the HP Recovery partition or the HP Recovery media that you
have created. For more information, see
If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery
●
media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager on page 65.
If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager
●
offers the Remove Recovery Partition option.
For more information, see
Recovering using HP Recovery Manager on page 65.
Recovering using HP Recovery Manager on page 65.
Removing the HP Recovery partition on page 67.
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
Restore and recovery63
IMPORTANT:Refresh removes any traditional applications that were not originally installed on the
system at the factory. Any Windows 8 apps that came preinstalled on your computer or were
purchased from the Windows Store will be saved.
NOTE:During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See Help and Support for instructions on
reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.
NOTE:You may be prompted for your permission or password when using Refresh. See Help and
Support for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1.Connect the tablet to the keyboard dock.
2.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
3.Click Settings.
4.Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
5.Scroll the right-side choices down to display Refresh your PC without affecting your files.
6.Under Refresh your PC without affecting your files, select Get started, and then follow the
on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option
removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT:This option does not provide backups of your information. Before using this option,
back up any personal information you wish to retain.
You can initiate this option by using the f11 key or from the Start screen.
To use the f11 key:
1.Connect the tablet to the keyboard dock.
2.Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
3.Select Troubleshoot from the boot options menu.
4.Select Reset your PC, and then follow the on-screen instructions.
To use the Start screen:
1.Connect the tablet to the keyboard dock.
2.From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
3.Click Settings.
64Chapter 11 Backing up, restoring, and recovering
4.Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
5.Scroll the right-side choices down to display Remove everything and reinstall Windows.
6.Under Remove everything and reinstall Windows, select Get started, and follow the on-
screen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state by
using the HP Recovery media you created or by using the HP Recovery partition. You can choose
from one of the following recovery options:
●System Recovery—Reinstalls the original operating system, and then configures the settings for
the programs that were installed at the factory.
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
●
and software, but not other software applications.
Factory Reset—Restores the computer to its original factory state by deleting all information
●
from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the
software that was installed at the factory.
The HP Recovery partition allows Minimized Image Recovery and System Recovery.
What you need to know
HP Recovery Manager recovers only software that was installed at the factory. For software not
●
provided with this computer, you must either download the software from the manufacturer's
website or reinstall the software from the media provided by the manufacturer.
Recovery through HP Recovery Manager should be used as a final attempt to correct computer
●
issues.
HP Recovery media must be used if the computer hard drive fails. If you have not already
●
created recovery media, see
To use the Factory Reset option, you must use HP Recovery media. If you have not already
●
created recovery media, see
If the HP Recovery media do not work, you can obtain recovery media for your system from the
IMPORTANT:HP Recovery Manager does not automatically provide backups of your personal
data. Before beginning recovery, back up any personal data you wish to retain.
Using the HP Recovery partition
The HP Recovery partition (select models only) allows you to perform a minimized image recovery
without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be
used if the hard drive is still working.
Creating HP Recovery media on page 62.
Creating HP Recovery media on page 62.
http://www.hp.com/go/contactHP. For worldwide support, go
Restore and recovery65
To start HP Recovery Manager from the HP Recovery partition:
1.Connect the tablet to the keyboard dock.
2.Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
3.Select Troubleshoot from the boot options menu.
4.Select HP Recovery Manager, and follow the on-screen instructions.
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your
system does not have an HP Recovery partition or if the hard drive is not working properly.
1.If possible, back up all personal files.
2.Insert the first HP Recovery disc you created into the optical drive on your computer or into an
optional external optical drive, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then
restart the computer.
NOTE:If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See
3.Follow the on-screen instructions.
Changing the computer boot order on page 66.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order,
which is the order of devices listed in BIOS where the computer looks for startup information. You can
change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.Insert the HP Recovery media you created.
2.Restart the computer.
3.Press and hold esc while the computer is restarting, and then press f9 for boot options.
4.Select the optical drive or USB flash drive you want to boot from.
5.Follow the on-screen instructions.
66Chapter 11 Backing up, restoring, and recovering
Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive
space.
IMPORTANT:After you remove the HP Recovery partition, you can no longer use the Windows
Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery
Manager option. So before you remove the Recovery partition, create HP Recovery media; see
Creating HP Recovery media on page 62.
Follow these steps to remove the HP Recovery partition:
1.From the Start screen, type recovery, and then select HP Recovery Manager.
2.Select Remove Recovery Partition, and then follow the on-screen instructions.
Restore and recovery67
12Specifications
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications. Operating voltage and
current varies by platform.
Input powerRating
Operating voltage and current19.5 V dc @ 2.31 A - 45 W
DC plug of external HP power supply
19.5 V dc @ 3.33 A - 65 W
NOTE:This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE:The computer operating voltage and current can be found on the system regulatory label.
Operating environment
FactorMetricU.S.
Temperature
Operating5°C to 35°C41°F to 95°F
Nonoperating-20°C to 60°C-4°F to 140°F
Relative humidity (noncondensing)
Operating10% to 90%10% to 90%
Nonoperating5% to 95%5% to 95%
Maximum altitude (unpressurized)
Operating-15 m to 3,048 m-50 ft to 10,000 ft
Nonoperating-15 m to 12,192 m-50 ft to 40,000 ft
68Chapter 12 Specifications
13Electrostatic Discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
If removal or installation instructions direct you to unplug the computer, first make sure that it is
●
properly grounded, and then remove the cover.
Keep components in their electrostatic-safe containers until you are ready to install them.
●
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●
Use nonmagnetic tools.
●
●Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
If you remove a component, place it in an electrostatic-safe container.
●
If you need more information about static electricity or assistance with component removal or
installation, contact support.
69
Index
A
AC adapter light4, 11
action keys
decrease screen brightness
39
Help and Support39
identifying10
increase screen brightness39
next track or section39
play, pause, resume39
previous track or section39
switch screen image39
volume down39
volume mute39
volume up39