Ingenico Move 2500 User Manual

4.6 (16)

MOVE/2500

User Guide

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

Contents

1_Introduction

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

 

 

 

 

 

 

 

 

 

 

 

 

2_Présentation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

2_1 Content of the box

 

 

 

 

 

5

 

2_1_1 Terminal

 

 

 

 

 

 

 

 

 

 

5

2_2 Overview of the MOVE/2500

 

 

 

 

 

6

 

 

 

 

 

2_3 Keyboard details and functionality

 

 

8

 

 

3_Use of the terminal

 

 

 

9

 

 

 

3_1 Switching off the terminal

 

 

9

3_2 Reading card

 

 

 

9

4_Installation

 

 

 

 

 

 

 

 

11

4_1

Recommendation

 

 

 

11

4_2

USB Terminal connections

 

 

12

 

4_2_1 uUSB

 

 

 

 

 

 

12

 

 

 

 

 

 

 

4_3

Opening trap door

 

 

12

4_4

SAMs & SIMs

 

13

MOVE/2500

2

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

4_5 Battery

 

 

 

 

 

 

 

 

14

4_5_1 Main characteristics

 

 

 

 

 

 

 

14

4_5_2 Installing the battery

 

 

 

14

4_5_3

Charging the battery

 

 

15

4_5_4

Changing the battery

 

 

 

16

4_6 Paper roll

 

 

 

 

17

4_6_1

Mains characteristics

 

 

 

 

of INGENICO paper roll

 

 

 

 

 

17

4_6_2

Installing paper roll

 

 

18

 

 

 

 

 

 

 

 

 

 

5_Recommendations

 

 

 

 

 

19

5_1

Safety

 

 

 

 

 

 

19

5_2

Security of your terminal

 

20

6_Standards

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

22

 

 

 

 

 

6_1

Environment (WEEE, Batteries and

 

 

 

 

6_2

FCC/IC Compliance

Packaging)

 

 

22

 

 

22

7_Troubleshooting

 

 

 

 

 

 

 

 

 

27

 

 

 

 

 

MOVE/2500

3

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

1_Introduction

We hope that you will be fully satisfied with your new terminal MOVE/2500. This terminal is available in different models. Please select by yourself in this documentation items related to your model.

Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations.

WARRANTY / SECURITY

Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician.

Failure to comply with these instructions will void the manufacturer’s responsibility.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

MOVE/2500

4

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

2_Presentation

2_1 Content of the box

2_1_1 Terminal

MOVE/2500 terminal equiped with a paper

A battery pack disconnec

Power adapter

user guide

 

WARNING

The power supply unit provided with your equipment is specially designed for Ingenico terminals. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.

ADVICE

Keep the packaging. It must be re-used whenever the terminal is shipped.

MOVE/2500

5

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

2_2 Overview of the MOVE/2500

Terminal unit

2’’4 LCD Display Easy loading printer

Backlit keyboard

Magnetic card reader

Smart card reader

MOVE/2500

6

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

Ingenico Move 2500 User Manual

Compartment where are located:

Weight

(without paper roll nor battery) Dimensions (L x w x h)

Electrical mains network

Connections on terminal

275g

168x81x69 mm

100-240VAC / 50-60 Hz - Class II equipment

Micro USB AB serial link Power connector

MOVE/2500

7

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

2_3 Keyboard details and functionality

Some keys can have other functions according to the applications that are in the terminal.

 

The functions key

 

 

accesses the dif-

 

 

ferent application

 

 

menus

 

 

 

 

The red key cancels

 

the

procedure

in

 

progress

 

 

 

The

yellow

key

 

cancels the last cha-

 

racter

 

 

 

The green key vali-

 

dates

input

selec-

 

tions and informa-

 

tion.

 

 

 

Feed paper a few centi-

It is

also used

to

metres if pressed for a

switch on the ter-

long time (more than 2

minal

 

 

seconds)

 

 

 

 

MOVE/2500

8

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

3_Use of the terminal

ADVICE

Before to use the terminal, always check if the roll of paper is present.

3_1 Switching off the terminal

If the battery is empty and the terminal in use is removed from its base, the terminal automatically shuts off.

It may also be switch off by pressing simultaneously and (yellow key) for one second.

In order to restart the terminal, press on the keyboard.

3_2 Reading card

Magnetic stripe card

The card can be read either from bottom to top or from top to bottom, with the stripe facing the terminal.

Use a regular movement in order to ensure a reliable card reading.

MOVE/2500

9

Copyright© 2017 Ingenico

900022723 R11 000 03/0417

 

All rights reserved

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