HP Z220 SFF, Z220 CMT, Z420, Z620,
and Z820 Workstations
Maintenance and Service Guide
Copyright Information
Warranty
Trademark Credits
© Copyright 2012 Hewlett-Packard
Development Company, L.P
669531-002
Second Edition: July 2012
Hewlett-Packard Company shall not be
liable for technical or editorial errors or
omissions contained herein or for incidental
or consequential damages in connection
with the furnishing, performance, or use of
this material. The information in this
document is provided “as is” without
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limited to, the implied warranties of
merchantability and fitness for a particular
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notice. The warranties for HP products are
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About this guide
This guide provides service and maintenance information, technical details and configuration guidance
for the HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations.
IMPORTANT: Removal and replacement procedures are now available in videos on
the HP website.
Go to the HP Customer Self Repair Services Media Library at
Guide topics
Hardware overview on page 1
System management on page 39
Component Replacement Information and Guidelines on page 77
Diagnostics and troubleshooting on page 115
Configuring password security and resetting CMOS on page 158
Linux technical notes on page 162
Configuring RAID devices on page 166
System board designators on page 178
http://www.hp.com/go/sml.
NOTE: View the HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstation Series User Guide
at
http://www.hp.com/support/workstation_manuals.
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iv About this guide
Table of contents
1 Hardware overview ......................................................................................................... 1
HP Z220 SFF Workstation components ....................................................................................... 1
HP Z220 SFF Workstation front panel components ........................................................ 2
HP Z220 SFF Workstation rear panel components ........................................................ 3
HP Z220 SFF Workstation chassis components ............................................................. 4
HP Z220 SFF Workstation system board component ...................................................... 5
HP Z220 SFF Workstation system board architecture ..................................................... 6
Workstation specifications .......................................................................................... 7
HP Z220 CMT Workstation components ..................................................................................... 8
HP Z220 CMT Workstation front panel components ...................................................... 9
HP Z220 CMT Workstation rear panel components .................................................... 10
HP Z220 CMT Workstation chassis components ......................................................... 11
HP Z220 CMT Workstation system board component .................................................. 12
HP Z220 CMT Workstation system board architecture ................................................. 13
Workstation specifications ........................................................................................ 14
HP Z420 Workstation components ........................................................................................... 15
HP Z420 Workstation front panel ............................................................................. 16
HP Z420 Workstation rear panel .............................................................................. 17
HP Z420 Workstation chassis components ................................................................. 18
HP Z420 Workstation system board components ........................................................ 19
HP Z420 Workstation system board architecture ......................................................... 20
HP Z420 Workstation specifications .......................................................................... 21
HP Z620 Workstation components ........................................................................................... 23
HP Z620 Workstation front panel ............................................................................. 23
HP Z620 Workstation rear panel .............................................................................. 24
HP Z620 Workstation chassis components ................................................................. 25
HP Z620 Workstation system board components ........................................................ 26
HP Z620 Workstation system board architecture ......................................................... 27
HP Z620 Workstation specifications .......................................................................... 28
HP Z820 Workstation components ........................................................................................... 30
HP Z820 Workstation front panel ............................................................................. 30
HP Z820 Workstation rear panel .............................................................................. 31
HP Z820 Workstation chassis components ................................................................. 32
HP Z820 Workstation system board components ........................................................ 33
HP Z820 Workstation system board architecture ......................................................... 34
HP Z820 Workstation specifications .......................................................................... 35
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Environmental specifications .................................................................................................... 37
ENERGY STAR qualification .................................................................................................... 37
Ensuring proper ventilation ...................................................................................................... 38
2 System management ...................................................................................................... 39
Power management and performance features .......................................................................... 39
ERP compliance mode ............................................................................................. 39
Hyper-Threading Technology (HTT) ............................................................................ 40
SATA Power Management ....................................................................................... 40
Intel Turbo Boost Technology .................................................................................... 40
HP Cool Tools ......................................................................................................... 40
Non-Uniform Memory Access (NUMA) ...................................................................... 41
BIOS ROM ............................................................................................................................ 41
The Computer Setup (F10) Utility .............................................................................................. 42
Computer Setup (F10) functionality ............................................................................ 42
Accessing the Computer Setup (F10) Utility ................................................................ 43
The Computer Setup (F10) Utility menu ...................................................................... 44
Desktop management ............................................................................................................. 60
Initial computer configuration and deployment ............................................................ 61
Installing a remote system ......................................................................................... 61
Copying a setup configuration to another computer ..................................................... 62
Updating and managing software ............................................................................. 63
HP Client Management Solutions .............................................................................. 63
Altiris Client Management Solutions .......................................................................... 63
HP SoftPaq Download Manager ............................................................................... 64
System Software Manager ....................................................................................... 64
ROM Flash ............................................................................................................. 64
Remote ROM Flash ................................................................................... 64
HPQFlash ................................................................................................ 64
FailSafe Boot Block .................................................................................................. 64
Recovering the computer from Boot Block Recovery mode ............................. 65
Workstation security ................................................................................................ 65
Asset tracking .......................................................................................... 66
SATA hard disk drive security .................................................................... 67
DriveLock applications ............................................................... 68
Using DriveLock ........................................................................ 68
Password security ..................................................................................... 70
Establishing a setup password using Computer Setup (F10) Utility ... 70
Establishing a power-on password using computer setup ................ 71
Entering a power-on password .................................................... 71
Entering a setup password ......................................................... 72
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