HP x555, x585 Repair Manual

Repair Manual

Oﬃcejet Enterprise Color X555 Oﬃcejet Enterprise Color MFP X585

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www.hp.com/support/ojcolorX555 www.hp.com/support/ojcolorMFPX585

2 Parts and diagrams

NOTE: In this chapter, part numbers are listed only for available replaceable parts.

� � Order parts by authorized service providers

� � How to use the parts lists and diagrams

� � Assembly locations-X555 models

� � Assembly locations-X585 models

� � Covers, control panels, and doors-X555 models

� � Covers, control panels, and doors-X585 models

� � Internal assemblies-all models

� � Scanner/document feeder assembly-X585 models

� � Alphabetical parts list

� � Numerical parts list

ENWW 63

Order parts by authorized service providers

Order replacement parts

Table 2-1 Order parts, accessories, and supplies

Order supplies www.hp.com//go/suresupply.

Order genuine HP parts or accessories www.hp.com/buy/parts

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the product IP

address or host name in the address/URL field. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

Related documentation and software

Table 2-2 Related documentation and software

Item Description Part number

HP Officejet Enterprise Color X555 User Guide Product user guide C2S11-90904

HP Officejet Enterprise Color MFP X585 User Guide B5L04-90904

HP Officejet Enterprise Color X555 and MFP X585 Repair Manual English repair manual (this

manual)

HP Officejet Enterprise Color X555 and MFP X585 Troubleshooting Manual

English troubleshooting manual

Supplies part numbers

The following supplies are available for the product.

Table 2-3 Supplies part numbers

Item Part number Product number Cartridge number Type/size

Ink cartridges D8J10-67901 D8J10A HP 980A Standard-capacity black

ink cartridge with HP Officejet pigment ink

D8J07-67901 D8J07A HP 980A Standard-capacity cyan

ink cartridge with HP Officejet pigment ink

D8J09-67901 D8J09A HP 980A Standard-capacity yellow

ink cartridge with HP Officejet pigment ink

D8J08-67901 D8J08A HP 980A Standard-capacity

magenta ink cartridge with HP Officejet pigment ink

64 Chapter 2 Parts and diagrams ENWW

Table 2-3 Supplies part numbers (continued)

Item Part number Product number Cartridge number Type/size

Ink collection unit B5L04-67906 B5L09A HP Officejet Enterprise ink

collection unit and duplex module

Document feeder roller maintenance kit

(X585 models)

L2725-60002 L2718A Replacement rollers for

X585 document feeder

NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield

depends on specific use.

Some ink cartridges might not be available in all countries/regions.

The following accessories are available for the product.

Table 2-4 Product accessories

Item Part number Product number Description

Paper-handling accessory

B5L04-67923 B5L07A HP Officejet Enterprise 500-sheet feeder and paper

tray assembly (optional Tray 3)

Paper tray cassette B5L04-67924 HP Officejet Enterprise 500-sheet paper tray cassette

(optional Tray 3)

Product cabinet and stand

B5L04-67925 B5L08A HP Officejet Enterprise printer cabinet and stand

Network accessory J8029-61001 J8029A HP NFC/Wireless Direct Accessory

Fax accessory (X585 A2W77-67910 CC487A HP MFP Ana log Fax Accessory 500

models only)

Wireless print server J8026-61001 J8026A USB wireless print server

USB cable 8121-0868 2-meter A-to-B cable

Customer self-repair parts

The following customer self-repair parts are available for the product.

Each kit includes parts and installation instructions. The customer self repair (CSR) level indicates the expected difficulty the customer will experience when replacing this part:

� � A: Easy

� � B: More difficult

Table 2-5 Customer self-repair parts

Item Description CSR level Part number

Tray 2 cassette 500-sheet paper tray A B5L04-67911

ENWW Order parts by authorized service providers 65

Table 2-5 Customer self-repair parts (continued)

Item Description CSR level Part number

Ink collection unit Waste ink collection unit and duplex module A B5L04-67906

Output bin Face-down output bin assembly A B5L04-67914

Eject assembly flap Output bin flap B B5L04-67913

Control panel assembly-X555 models

Control panel assembly-X555 models A 5851-5950

Control panel assembly-X585 models

Control panel assembly-X585 models A 5851-5952

Control panel keyboard assembly, US English-X585 Flow models

Keyboard assembly for US English markets A 5851-5380

Control panel keyboard assembly, UK English-X585 Flow models

Keyboard assembly for UK English markets A 5851-5008

Control panel keyboard overlay kits-X585 Flow models

Keyboard overlay for the following languages: FR, IT, RU, DE, ES

A 5851-6019

Keyboard overlay for the following languages: FR-CN, ESLA, ES

A 5851-6020

Keyboard overlay for the following languages: FR-SW, DE-SW, DA

A 5851-6021

Keyboard overlay for the following languages: ZHTW, ZHCN

A 5851-6022

Keyboard overlay for the following languages: ES, PT A 5851-6023

Keyboard overlay for the following languages: JA-KG, JA-KTA 5851-6024

Foam reflector-X585 models Document feeder foam reflector A 5851-6084

Document feeder maintenance kit-X585 models

Feed rollers for document feeder A L2725-60002

Document feeder separation pad spring kit-X585 models

Separation pad spring for document feeder A 5851-4879

e-Duplex selector assemblyX585 Flow models only

Selector for X585 Flow models A 5851-5022

Formatter PCA-X555 models Formatter PCA for X555 models B C2S11-67904

Formatter PCA, China onlyX555 models

Formatter PCA for X555 models, China only B C2S11-67905

Formatter PCA-X585 models Formatter PCA for X585 models B B5L04-67908

Formatter PCA, China onlyX585 models

Formatter PCA for X585 models, China only B B5L04-67907

Fax PCA-X585 models HP LaserJet MFP Analog Fax Accessory 500 B A2W77-67910

Solid state memory (SSM)X555 models

SSM drive B C2S11-67901

Hard disk drive Hard disk drive assembly B B5L04-67909

66 Chapter 2 Parts and diagrams ENWW

Table 2-5 Customer self-repair parts (continued)

Item Description CSR level Part number

Formatter access cover Formatter access cover A B5L04-67926

Left door assembly Left door/Tray 1 assembly B B5L04-67916

Left door strap, front Left door front strap B CN598-67002

Left door strap, rear Left door rear strap B CN598-67003

HIP cover-X555 models Cover f or X555 hardware integration pocket B C2S11-40005

HIP cover-X585 models Cover f or X585 hardware integration pocket B 5851-5361

Control panel access coverX555 models

Access cover for X555 control panel A CZ255-40004

Control panel access coverX585 models

Access cover for X585 control panel A 5042-9118

Control panel USB coverX585 models

USB port cover for X585 control panel A 5851-5360

ENWW Order parts by authorized service providers 67

How to use the parts lists and diagrams

The figures in this chapter show the major subassemblies in the product and their component parts. A parts list table follows each exploded view assembly diagram. Each table lists the item number, the associated part number, and the description of each part. If a part is not listed in the table, then it is not a field replacement unit (FRU).

NOTE: In this manual, the abbreviation �PCA � stands for �printed circuit-board assembly. � Components

described as a PCA might consist of a single circuit board or a circuit board plus other parts, such as cables and sensors.

68 Chapter 2 Parts and diagrams ENWW

Assembly locations-X555 models

Figure 2-1 Assembly locations-X555 models

21 3 4 5

89101112

1 Color touchscreen control panel

2 Hardware integration pocket (HIP)

3 Eject assembly flap

4 Output bin

5 Output bin extension

6 Left door (access for clearing jams)

7 Tray 1 (Multi-purpose tray)

8 USB host port accepts USB storage devices for Plug and Print

9 Ethernet port

10 USB 2.0 port accepts a USB cable from a computer (alternative to network and wireless connections)

11 Power connection

12 Tray 2 (main paper tray)

13 On/off button

14 Ink cartridge door

15 Walkup USB port

ENWW Assembly locations-X555 models 69

Assembly locations-X585 models

Figure 2-2 Assembly locations-X585 models

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1 3 4 5

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1 Document feeder cover (access for clearing jams)

2 Document feeder input tray

3 Document feeder input tray extension

4 Document feeder output bin

5 Output bin extension

6 Document feeder assembly

7 Scanner assembly

8 Walkup USB port

9 Left door (access for clearing jams)

10 Tray 1 (Multi-purpose tray)

11 Fax line port

12 USB host port accepts USB storage devices for Plug and Print

13 Foreign interface harness (FIH) port

14 Ethernet port

15 USB 2.0 port accepts a USB cable from a computer (alternative to network and wireless connections)

16 Power connection

17 Output bin

18 Eject assembly flap

19 Tray 2 (main paper tray)

20 On/off button

70 Chapter 2 Parts and diagrams ENWW

+ 40 hidden pages