HP StoreOnce 3620, StoreOnce 3640, StoreOnce 5200, StoreOnce 5250, StoreOnce 5650 Installation Manual

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HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems Installation Guide

Abstract

This guide provides instructions for installing HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems, including the optional hardware and capacity upgrade kits. Use the instructions in this guide to install a new StoreOnce System or add a capacity upgrade kit to an existing StoreOnce system. This guide is for HPE StoreOnce System administrators.

Part Number: BB954-80021b Published: February 2019 Edition: 3

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Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Intel®, Itanium®, Pentium®, Xeon®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries.

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.

UNIX® is a registered trademark of The Open Group.

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Overview.................................................................................................. 6

HPE StoreOnce 3620 System.................................................................8

HPE StoreOnce 3640 System...............................................................20

Read this before installing StoreOnce Gen4 Systems..................................................................6

StoreOnce Management Console supported browsers................................................................ 7

HPE StoreOnce 3620 System...................................................................................................... 8

HPE StoreOnce 3620 System installation process overview........................................................8

Preparing the rack for the StoreOnce 3620 System..................................................................... 8

HPE StoreOnce 3620 System handling requirements..................................................................9

Installing the StoreOnce 3620 System..........................................................................................9

Configuring a newly installed StoreOnce 3620 system...............................................................13

Installing the StoreOnce 3620 Capacity Upgrade Kit..................................................................16

HPE StoreOnce 3640 System.................................................................................................... 20

HPE StoreOnce 3640 System installation process overview......................................................20

Preparing the rack for the StoreOnce 3640 System................................................................... 20

HPE StoreOnce 3640 System handling requirements................................................................21

Installing the StoreOnce 3640 System server.............................................................................22

Installing the capacity upgrade enclosures during the initial system installation........................ 26

Configuring a newly installed StoreOnce 3640 system...............................................................33

HPE StoreOnce 5200 System...............................................................37

HPE StoreOnce 5200 System.................................................................................................... 37

HPE StoreOnce 5200 System installation process overview......................................................37

Preparing the rack for the StoreOnce 5200 System................................................................... 37

HPE StoreOnce 5200 System handling requirements................................................................38

Installing the StoreOnce 5200 System........................................................................................39

Configuring a newly installed StoreOnce 5200 system...............................................................48

HPE StoreOnce 5250 and 5650 Systems............................................ 52

HPE StoreOnce 5250 and 5650 Systems...................................................................................52

HPE StoreOnce 5250 and 5650 System installation process overview......................................53

Preparing the rack for the StoreOnce 5250 and 5650 Systems................................................. 53

HPE StoreOnce 5250 and 5650 Systems handling requirements.............................................. 57

Installing the StoreOnce 5250 and 5650 base systems..............................................................57

Configuring a newly installed StoreOnce 5250 or 5650 system................................................. 68

Installing capacity upgrade kits...........................................................71

HPE StoreOnce 3620 24 TB Capacity Upgrade Kit....................................................................71

Capacity upgrade kit contents..........................................................................................71

Enabling maintenance mode when using StoreOnce Remote Support........................... 71

Installing the StoreOnce 3620 Capacity Upgrade Kit.......................................................72

Completing the capacity upgrade.....................................................................................74

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HPE StoreOnce 3640 48 TB Capacity Upgrade Kit....................................................................74

Introduction.......................................................................................................................74

Installing and connecting the capacity upgrade enclosures.............................................76

HPE StoreOnce 5200 48 TB Capacity Upgrade Kit....................................................................83

Introduction.......................................................................................................................83

Installing and connecting the capacity upgrade enclosures.............................................85

HPE StoreOnce 5250 and 5650 Capacity Upgrade Kits.............................................................97

Introduction.......................................................................................................................97

Installing the Capacity Upgrade Kit, BB974A and BB976A disk pack............................101

Installing the Drawer Upgrade Kit, BB966A and BB968A enclosure............................. 106

Cabling upgrade enclosures...........................................................................................114

Completing the capacity upgrade............................................................................................. 120

Redeeming and adding the licenses.............................................................................. 120

Scanning and configuring storage..................................................................................121

Checking hardware and firmware.................................................................................. 121

Disabling maintenance mode.........................................................................................121

Configuring a newly installed system...............................................122

Verifying the hardware installation............................................................................................ 124

Initial StoreOnce network configuration.................................................................................... 125

Licensing...................................................................................................................................125

User roles and types................................................................................................................. 126

StoreOnce Remote Support .....................................................................................................127

Configuring remote support............................................................................................127

iLO network name and iLO password.......................................................................................128

Configuring media servers to use StoreOnce Catalyst............................................................. 128

Drivers for StoreOnce VTL devices on client servers............................................................... 129

Warranty details........................................................................................................................ 129

Fibre Channel with StoreOnce Systems................................................................................... 130

Fibre Channel hardware requirements...........................................................................130

Supported Fibre Channel connections...........................................................................130

Installing optional hardware.............................................................. 132

Optional hardware kit contents................................................................................................. 132

Installation scenarios................................................................................................................ 132

PCIe slot allocation for optional hardware cards.......................................................................133

Install PCIe cards .....................................................................................................................133

Safety considerations.....................................................................................................133

Required tools................................................................................................................ 134

Prerequisites for installing PCIe cards........................................................................... 134

Enabling maintenance mode when using StoreOnce Remote Support......................... 135

Powering down the StoreOnce System......................................................................... 135

Removing cables, extending the server from the rack, and removing the access

panel...............................................................................................................................135

Removing the PCIe riser cage and installing the PCIe card.......................................... 136

Completing the PCIe card installation............................................................................ 138

Installing SFP transceivers, if necessary, and connecting to the network or SAN......... 138

Complete the new hardware installation using the StoreOnce Management Console............. 140

Redeeming and applying the optional hardware license................................................140

Troubleshooting optional hardware installation.........................................................................140

Troubleshoot error messages for optional hardware......................................................140

Removing and replacing optional hardware cards......................................................... 141

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The Initialization Console...................................................................142

Accessing the Initialization Console..........................................................................................142

Determining the initial DHCP network address.........................................................................142

Configuring the initial system networking..................................................................................142

Resetting the local Admin password.........................................................................................143

Changing the Initialization Console password.......................................................................... 143

Enabling support access...........................................................................................................143

StoreOnce websites............................................................................145

Other sources of information for HPE StoreOnce Systems...................................................... 145

Support and other resources.............................................................146

Accessing Hewlett Packard Enterprise Support....................................................................... 146

Accessing updates....................................................................................................................146

Customer self repair..................................................................................................................147

Remote support........................................................................................................................ 147

Warranty information.................................................................................................................147

Regulatory information..............................................................................................................148

Documentation feedback.......................................................................................................... 148

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Overview

Use the procedures in this guide to install, configure, or upgrade an HPE StoreOnce 3620, 3640, 5200, 5250, or 5650 System.

• Install a new system, including any capacity upgrade kits and optional features.

◦

Installing the StoreOnce 3620 System

◦ Installing the StoreOnce 3640 System

◦ Installing the StoreOnce 5200 System

◦ Installing the StoreOnce 5250 and 5650 Systems

• Install and configure a capacity upgrade kit for an existing system.

◦ HPE StoreOnce 3620 24 TB Capacity Upgrade Kit

◦ HPE StoreOnce 3640 48 TB Capacity Upgrade Kit

◦ HPE StoreOnce 5200 48 TB Capacity Upgrade Kit

◦ HPE StoreOnce 5250 and 5650 Capacity Upgrade Kits

• Configure a new system after it has been installed using the start here guide.

Configuring a newly installed system

• Install StoreOnce Gen4 optional hardware in an existing system.

Installing StoreOnce Gen4 optional hardware

Read this before installing StoreOnce Gen4 Systems

The HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems are the fourth generation of StoreOnce Systems. These systems are designed to be simpler to install and configure than the previous generation appliances.

• Systems are preconfigured in manufacturing. They ship with all capacity upgrades and optional hardware cards already installed, licensed, and available for use.

• Storage is preconfigured in manufacturing so the systems arrive with functional RAID sets and file systems.

• The systems auto-configure on startup; little manual intervention is required.

• User interface and status reporting are designed for maximum ease of use and clarity.

• Storage enclosures are labeled to show the server that they attach to and their JBOD number.

• Cables are labeled with their installation location.

• Hard disk labeling kits make it easier to return hard disks to their proper slots during installation or maintenance procedures.

If a disk is not installed in its original slot, the system will fail to start.

Because they are preconfigured, the fourth-generation StoreOnce systems must be installed exactly as described in this guide.

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• Storage enclosures must be connected to the same server they were manufactured with.

• Cables must be connected to the same server and/or storage enclosure they were manufactured with.

• Hard disks are preconfigured and must remain installed or returned to the same disk slots they arrived in.

You can remove the hard disks to make the enclosures lighter and easier to install. All hard disks must be returned to their original slots before the system is powered on. Failure to return each disk to its proper location will result in the system failing to start.

Label the disks with the provided label kits before removing them from the enclosure for ease of installation and maintenance.

TIP: If an HPE StoreOnce 3620, 3640, 5200, 5250, or 5650 system does not start up correctly after installation, the problem is probably with the way it was installed. Check the installation first before attempting to debug the system.

StoreOnce Management Console supported browsers

For the most current compatibility information including browser versions, see the HPE StoreOnce Support Matrix.

• Internet Explorer

• Mozilla Firefox

• Google Chrome

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HPE StoreOnce 3620 System

Base system

The HPE StoreOnce 3620 base system consists of a server with preconfigured storage on six hard disks of 4 TB each.

Capacity upgrade options

BB960A: HPE StoreOnce 3620 24 TB Capacity Upgrade Kit

Six 4 TB preconfigured disks to add to the server for a maximum configuration of 12 hard disks in the system.

Optional hardware

Four PCIe slots are available for optional hardware.

• BB984A: StoreOnce 10GbE-T 2-port Ethernet card

• BB982A: StoreOnce 10/25Gb SFP 2-port Ethernet card

• BB986A: StoreOnce 16Gb Fibre Channel 2-port card

• BB990A: StoreOnce 32 Gb Fibre Channel 2-port card

HPE StoreOnce 3620 System installation process overview

Procedure

1. Prepare the rack.

2. Verify system handling requirements.

3. Install the StoreOnce 3620 System.

4. Configure the newly installed system.

Preparing the rack for the StoreOnce 3620 System

Procedure

1. Ensure that the rack has sufficient space for the system.

• The base system requires 2U.

• The system does not support capacity upgrade enclosures.

2. Install two power cords for the server.

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HPE StoreOnce 3620 System handling requirements

Component Rack space Weight

System server 2U 25 kg (55 lbs)

Capacity upgrade kit N/A 4.5 kg (10 lbs)

CAUTION: Use extreme care when installing and pulling units from the rack. Unattached units can slip and fall, damaging the StoreOnce System or causing personal injury.

• Always use at least two people to lift and locate the server or enclosure into the rack.

• Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce System.

TIP: Hard disks are preconfigured and must remain installed or returned to the same disk slots they arrived in.

Label the disks with the provided label kits before removing them from the enclosure for ease of installation and maintenance.

Installing the StoreOnce 3620 System

Prerequisites

Required tools:

• Torx T25 screwdriver

• A monitor and USB keyboard or a KVM for initial network configuration

Procedure

1. Verify that you received the following components:

• StoreOnce System server

• Rail kit

• Security bezel

• Two power cables

• Two network cables

2. Record the iLO default network information from the label on top of the server.

iLO user name:________________________

iLO network name:_____________________

iLO password:_________________________

3. Install the optional PCIe cards, if necessary.

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If the optional PCIe cards were ordered with the system, they have been preinstalled. If the cards

1 2 3 4 5 6

were ordered separately, install them now.

Figure 1: PCI slot numbering

a. Install network cards starting in PCI slot 1 and then additional network cards in slots 2, 4, and 5 in

that order.

b. Install FC cards starting at PCI slot 5 and then additional FC cards in slots 4, 2, and 1 in that

order.

c. Verify that the correct SFP+ transceivers are fitted, if necessary.

For detailed installation instructions, see Install PCIe cards .

4. Install the server in the rack.

a. Install the rail kit for the StoreOnce server.

See the installation instructions that are provided with the rail kit.

b. Insert the two locking nuts for the server into the rack; one on each front column.

c. Install the server into the rack and secure it using the thumbscrews on the front bezel of the

server.

5. Attach the security bezel to the front of the server.

a. Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close.

b. Lock the bezel.

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The key to lock the bezel is attached to the back of the security bezel. One key is supplied.

6. Connect the cables.

a. Connect the power cables.

Connect each power cable to a separate PDU in the rack.

b. Connect a network cable to LAN port 1.

c. Connect a network cable to the iLO port (recommended).

d. Connect a VGA monitor and a USB keyboard for initial configuration.

7. Power on the StoreOnce System (the power button is on the front of the server).

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• The power button LED flashes green at the start of the power-on sequence and then turns solid

green.

• The system health LED flashes green at the start of the power-on sequence and then turns solid green.

• If LAN port 1 is connected to an active link, the NIC status LED will also begin to flash green when the StoreOnce System is powering up.

• While configuring the system using iLO virtual console, the UID LED flashes blue.

Item Description

1 Power LED and on/off button

2 NIC status LED

3 System health LED

4 UID LED

8. Connect the network.

If the system is not connected to a network with DHCP, configure iLO during bootup.

If the system is connected to a network with DHCP, iLO will work without additional configuration.

Most iLO settings must be configured during bootup. The iLO network options can also be configured with the System Manager.

a. Press F9 System Utilities.

b. Navigate to System Configuration > iLO 5 Configuration > Network Options.

c. Configure the iLO network options and note the details.

iLO IP address:___________________________

iLO subnet mask:_________________________

iLO gateway:_____________________________

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9. Configure the basic network.

By default, the system will have already attempted to obtain a DHCP address on LAN port 1. If you already know the IP address that was assigned over DHCP, this step is optional.

a. Log in using the default user name and password.

Default user name: console

Default password: changeme

b. Change the console password to proceed.

Choose a secure password with at least eight characters that is memorable to you.

c. To configure a static address for LAN port 1 (eno1), select the Configure initial network

option from the console menu.

If the system obtained an IP address through DHCP, it is displayed. Note the DHCP assigned IP address or the static address details.

IP address:______________________________

Prefix length:_____________________________

Gateway:________________________________

DNS:________________________________

You can remove the console display and keyboard.

10. Open a web browser and use the IP address from the previous step to access the StoreOnce system.

The First Time Setup wizard is automatically displayed. Use the First Time Setup wizard to configure the system for use.

The setup steps include:

• Setting the Administrator Password.

• Setting the Console Password.

• Setting basic System Information such as the system name (host name), location, and contact

information.

• Setting the System Date & Time. You can set the date and time manually, or synchronize the

date and time with a network time server.

• Configuring Storage. The wizard detects the factory installed storage. The wizard also enables

you to configure additional storage capacity that you might have installed. The wizard also reports issues with additional storage, for example, when additional storage is not installed in the correct location.

• Configuring Remote Support.

Configuring a newly installed StoreOnce 3620 system

For additional information and instructions on each step, see the online help or user guide.

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Procedure

1. Log on to the StoreOnce Management Console. Review and update the settings that were

configured with the First Time Setup Wizard.

• Administrator password

• System information, such as system, location, and contact information

• System date and time, or NTP configuration

• Storage configuration

• Remote Support configuration

• Console password

2. Complete the network configuration.

On the main menu, select Settings. In the Hardware section, click the Networking panel.

For additional information, see Initial StoreOnce network configuration.

3. Redeem licenses, if necessary. Capacity or feature licenses ordered with the system will be preinstalled. If ordered separately redeem them now.

The capacity upgrade kit includes a license entitlement certificate. The certificate is a paper document containing the information necessary to obtain your unique LTU (License to Use) key file from the HPE Licensing website.

NOTE: Redeem licenses individually to obtain a license key file for each upgrade kit. Do not merge multiple entitlements to redeem a single license key file.

IMPORTANT: You must add the licenses before expanding the capacity of the StoreOnce System. The storage expansion process will not configure unlicensed storage attached to the system.

a. On the main menu, select Settings.. From the System panel, select the License Management.

b. On the Overview tab, make a note of the Locking ID (Serial Number).

If you are managing the system through the federation lead, ensure that you are viewing the correct system.

c. Go to the HPE Licensing website, as directed in the License Entitlement Certificate.

d. Log in using your HPE Passport user ID and password.

e. Enter your Entitlement Order Number to search for your license.

f. Follow the steps to activate and obtain your license.

You can obtain the license file by downloading it directly from the website or from an email with a .zip attachment.

g. Return to the License Management screen in the StoreOnce Management Console.

h. Expand the Actions menu ( ), click the Add License icon ( ), and then follow the onscreen

instructions.

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4. Configure licenses, if necessary. Capacity or feature licenses ordered with the system will be

preinstalled. If ordered separately configure them now.

a. On the main menu, select Settings.

b. In the Systems section, click the License Management panel.

• To view a license summary, click the Overview tab.

• To view a list of the installed licenses, click the Licenses tab.

For additional information, see Licensing.

5. Configure user accounts.

a. On the main menu, select Settings.

b. In the User Management section, click the Users and Groups panel panel.

• To add a user or group, select Add user or group on the Actions menu.

• To edit a user, click the user name.

• To remove a user, click the user name and then click Remove.

For additional information, see User roles and types.

6. Configure StoreOnce email alerts.

To display the configured email alerts, select Notifications from the Settings menu item.

7. Configure SNMP.

a. On the main menu, select Settings.

b. In the Notifications section, click the SNMP panel.

• To view summaries of the SNMP configuration, click the Overview tab. To view lists of the items in the summaries, click the graphic segments and legends.

• To configure SNMP, select the tabs for Agent Setup, Trapsinks, and Users.

8. Apply an SSL certificate.

a. On the main menu, select Settings.

b. In the Security section, click the Certificates panel.

c. On the Certificates screen, select Generate CSR on the Actions menu.

9. Expand storage, if necessary. Capacity upgrades ordered with the system will have already been

configured. If capacity upgrades were ordered separately, configure them now.

a. On the main menu, select Settings.

b. In the Hardware section, click the Storage panel.

c. On the Storage screen, click the Local Storage tab, and then expand the Actions ( ) menu

and select Rescan.

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Newly detected storage is added to the storage list with a status of Unconfigured.

9 10

3 4

7 8

11 12

d. To configure the new storage for use, expand the Actions ( ) menu and select Configure.

10. Configure Remote Support using STaTS.

For additional information, see StoreOnce Remote Support.

11. Configure Fibre Channel.

For additional information, see Fibre Channel with StoreOnce Systems.

12. Configure iLO, if necessary.

If you plan to use iLO with the system and did not configure it during the system installation, configure iLO now.

• View or update the iLO configuration from the StoreOnce Management Console.

a. On the main menu, select Settings.

b. In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel.

The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration.

• In environments that do not use DHCP, DNS, or WINS, configure a static IP address during bootup.

a. Restart or power on the StoreOnce Server.

b. Press F9 in the server POST screen.

The UEFI System Utilities start.

c. Navigate to System Configuration > iLO 5 Configuration > Network Options.

d. Configure the iLO network options and note the iLO IP address, iLO subnet mask, and iLO

gateway.

13. The StoreOnce 3620 System is now installed and ready for production use.

Installing the StoreOnce 3620 Capacity Upgrade Kit

The system comes with six 4 TB disks already installed in the left six disk bays numbered 1, 2, 5, 6, 9, and 10; the remaining disk bays are filled with blanking plates.

The capacity upgrade kit contains six 4 TB disks that you will install in the right six disk bays numbered 3, 4, 7, 8, 11, and 12.

NOTE: All six disks in the capacity upgrade kit must be installed before you can expand storage.

Figure 2: Disk bays populated before expansion

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Procedure

1. Remove the front bezel from the StoreOnce System.

Remove the locking device to unlock the security bezel. Pull the bezel out and away from the front of the appliance.

Figure 3: Removing the locking device

Figure 4: Removing the front bezel

2. Remove the blanking plates from the right six disk bays numbered 3, 4, 7, 8, 11, and 12. Push in the

latch (1) until it releases and pull out the plate (2).

NOTE: All six disks must be installed before you can expand storage.

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Figure 5: Removing the blanking plates

3. Push the hard drive assembly into each drive bay (1) until it stops and press the HDD carrier latch (2) inward until it clicks.

Figure 6: Installing the hard disk

4. Replace the front bezel when all six disks are installed, and install the locking device.

Figure 7: Replacing the front bezel

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Figure 8: Installing the locking device

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HPE StoreOnce 3640 System

Base system

The HPE StoreOnce 3640 System consists of a server with preconfigured storage on 12 hard disks of 4 TB each.

Capacity upgrade options

BB962A: HPE StoreOnce 3640 48 TB Capacity Upgrade Kit

One 2U storage enclosure containing an IO module and twelve 4 TB disks. You can add a maximum of two enclosures to the system.

Optional hardware

Four PCIe slots are available for optional hardware.

• BB984A StoreOnce 10GbE-T 2-port Ethernet card

• BB982A StoreOnce 10/25Gb SFP 2-port Ethernet card

• BB986A StoreOnce 16Gb Fibre Channel 2-port card

• BB990A StoreOnce 32 Gb Fibre Channel 2-port card

HPE StoreOnce 3640 System installation process overview

Procedure

1. Prepare the rack.

2. Verify system handling requirements.

3. Install the StoreOnce 3640 System server.

4. Install the capacity upgrade enclosures, if any.

5. Configure the newly installed system.

Preparing the rack for the StoreOnce 3640 System

Procedure

1. Ensure that there is space in the rack for the server and any additional capacity upgrade storage

enclosures.

• The base system requires 2U.

• The system supports up to two capacity upgrade storage enclosures. Each enclosure requires 2U.

• Storage enclosures must be installed under the system server so the cables reach.

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Figure 9: HPE StoreOnce 3640 System rack layout

Item Description

1 Server node.

2 JBOD 1: First capacity upgrade kit. Install under the server.

3 JBOD 2: Second capacity upgrade kit. Install under JBOD 1.

2. Install two power cords for the server and two power cords for each capacity upgrade enclosure.

HPE StoreOnce 3640 System handling requirements

Component Rack space Weight

System server 2U 29 kg (64 lbs)

Capacity upgrade enclosure 2U 26.2 kg (58 lbs)

CAUTION: Use extreme care when installing and pulling units from the rack. Unattached units can slip and fall, damaging the StoreOnce System or causing personal injury.

• Always use at least two people to lift and locate the server or enclosure into the rack.

• Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce System.

TIP: Hard disks are preconfigured and must remain installed or returned to the same disk slots they arrived in.

Label the disks with the provided label kits before removing them from the enclosure for ease of installation and maintenance.

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Installing the StoreOnce 3640 System server

1 2 3 4 5 6

Prerequisites

Required tools:

• Torx T25 screwdriver

• A monitor and USB keyboard or a KVM for initial network configuration

Procedure

1. Verify that you received the following components:

• StoreOnce System server

• Rail kit

• Security bezel

• Two power cables

• Two network cables

2. Record the iLO default network information from the label on top of the server.

iLO user name:________________________

iLO network name:_____________________

iLO password:_________________________

3. Install the optional PCIe cards, if necessary.

• If the optional PCIe cards were ordered with the system, they have been preinstalled.

• If the cards were ordered separately, install them now.

Figure 10: PCI slot numbering

a. Install the network cards starting in PCI slot 1 and then additional network cards in slots 2, 4, and

5 in that order.

b. Install the FC cards starting at PCI slot 5 and then additional FC cards in slots 4, 2, and 1 in that

order.

c. Verify that the correct SFP+ transceivers are fitted, if necessary.

22 HPE StoreOnce 3640 System

For detailed installation instructions, see Install PCIe cards .

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4. Install the StoreOnce server in the rack.

a. Install the rail kit for the StoreOnce server. See the installation instructions supplied with the rail

kit.

b. Insert the two locking nuts for the server into the rack; one on each front column.

c. Install the server into the rack and secure it using the thumbscrews on the front bezel of the

server.

5. Connect the StoreOnce server.

a. Connect the power cables.

Connect each power cable to a separate PDU in the rack.

b. Connect a network cable to LAN port 1.

c. Connect a network cable to the iLO port (recommended).

d. Connect a VGA monitor and a USB keyboard for initial configuration.

6. Attach the security bezel to the front of the server.

a. Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close.

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b. Lock the bezel.

The key to lock the bezel is attached to the back of the security bezel. One key is supplied.

7. Power on the StoreOnce System (the power button is on the front of the server).

• The power button LED flashes green at the start of the power-on sequence and then turns solid green.

• The system health LED flashes green at the start of the power-on sequence and then turns solid green.

• If LAN port 1 is connected to an active link, the NIC status LED will also begin to flash green when the StoreOnce System is powering up.

• While configuring the system using iLO virtual console, the UID LED flashes blue.

While configuring the system using iLO virtual console, the UID LED flashes blue.

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Item Description

1 Power LED and on/off button

2 NIC status LED

3 System health LED

4 UID LED

After successful bootup, the console displays a login prompt.

8. Configure iLO during bootup (recommended).

Most iLO settings must be configured during bootup. The iLO network options can also be configured with the System Manager.

a. Press F9 System Utilities.

b. Navigate to System Configuration > iLO 5 Configuration > Network Options.

c. Configure the iLO network options and note the details.

iLO IP address:___________________________

iLO subnet mask:_________________________

iLO gateway:_____________________________

9. Configure the basic network.

By default, the system will have already attempted to obtain a DHCP address on LAN port 1. If you already know the IP address that was assigned over DHCP, this step is optional.

a. Log in using the default user name and password.

Default user name: console

Default password: changeme

b. Change the console password to proceed.

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Choose a secure password with at least eight characters that is memorable to you.

c. If the system obtained an IP address through DHCP, it is displayed. To configure a static address

for LAN port 1 (eno1), select the Configure initial network option from the console menu.

Note the DHCP assigned IP address or the static address details.

IP address:______________________________

Prefix length:_____________________________

Gateway:________________________________

DNS:________________________________

You can remove the console display and keyboard.

10. Open a web browser and use the IP address from the previous step to access the StoreOnce system. The First Time Setup wizard is automatically displayed. Use the First Time Setup wizard to configure the system for use.

The setup steps include:

• Setting the Administrator Password.

• Setting the Console Password.

• Setting basic System Information such as the system name (host name), location, and contact

information.

• Setting the System Date & Time. You can set the date and time manually, or synchronize the

date and time with a network time server.

• Configuring Storage. The wizard detects the factory installed storage. The wizard also enables

• Configuring Remote Support.

Installing the capacity upgrade enclosures during the initial system installation

CAUTION: Use extreme caution when installing and pulling units from the rack. Unattached units

can slip and fall, damaging the StoreOnce System or causing personal injury. Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce System.

Component Rack space Weight

Capacity upgrade enclosure 2U 26.2 kg (58 lbs)

Always use at least two people to lift and locate an enclosure into the rack.

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TIP: Hard disks are preconfigured and must remain installed or returned to the same disk slots they

arrived in.

Label the disks with the provided label kits before removing them from the enclosure for ease of installation and maintenance.

Skip this step if the system does not have a capacity upgrade enclosure.

If you are adding a capacity upgrade enclosure to a running system, see Installing and connecting the

capacity upgrade enclosures.

Procedure

1. Power off the StoreOnce server.

2. Verify the rack locations for the capacity upgrade enclosures.

If the system has two capacity upgrade enclosures, install the rails for both enclosures and then install the lowest storage enclosure first.

Figure 11: StoreOnce 3640 System rack layout

Item Description

1 Server node.

2 JBOD 1: First capacity upgrade kit. Install below the server.

3 JBOD 2: Second capacity upgrade kit. Install below JBOD 1.

3. Install the enclosure rails in the rack.

a. Adjust the back bracket on the standard rail kit so it accommodates the storage enclosure. Attach

rear hold down brackets by sliding the tab with the arrow pointed forward (1) into the corresponding slot on the left and right side of the rear of the chassis. Use the black headed thumb screw to secure tightly to the rail in the second hole from the rear (2).

NOTE: It is easier to make this adjustment prior to mounting the rails.

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b. Position left and right rack rails at the necessary 'U' position in the rack, adjusting the rails to fit the

rack, as needed. Front and Rear bottom edge of rails must align with the bottom of EIA boundary in the lowermost 'U'.

NOTE: Rails are marked L and R with an arrow indicating the direction in which the rail is installed.

c. Use guide pins to align the shelf mount kit to the rack column holes.

d. To engage the rear rack rail mount, push the rail toward the back of the rack until the spring hook

snaps into place.

e. To engage the front rack rail mount, pull the rail towards the front of the rack to engage the spring

hook with the rack column in the same manner as the rear spring hook.

NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing.

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f. Secure the rear of the rack rail to the rack column with the round- or square-hole shoulder screws

provided in the package.

g. Secure front of the rack rail to the front rack column using the provided flat securing screw in the

bottom screw position of the rail.

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4. Install the enclosure into the rack.

CAUTION: Use extreme caution when installing and pulling units from the rack. Unattached units

can slip and fall, damaging the StoreOnce System or causing personal injury. Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce system.

Always use at least two people to lift and locate an enclosure into the rack.

a. Verify that the storage enclosure has the correct JBOD number.

The storage enclosure has a pull-out tab in the upper left corner of the rear panel. The tab shows the JBOD number. In a system with multiple enclosures, having the correct JBOD numbers on each pull-out tab will ease any necessary troubleshooting procedures.

• If the enclosure was part of the initial order, the JBOD number is preinstalled on the pull-out tab.

• If the enclosure was not part of the initial order, apply the JBOD number from the sheet of stickers to the pull-out tab.

b. Slide the enclosures into position on the rails (1). Secure the chassis into the rack by tightening the

captive CTO screw behind the latch on the front left and right bezel ears of the chassis (2).

CAUTION: The front CTO screw must be attached at all times when racked.

When installing two storage enclosures, slide the lowest enclosure, JBOD 2, into position first.

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c. Attach the rear hold down brackets by sliding the tab with the arrow pointed forward into the

corresponding slot on the left and right side of the rear of the chassis.

5. Use the black headed thumb screw to secure the front of the enclosure tightly to the rail.

6. Connect the storage enclosure cables.

The supplied cables are labeled on both ends with the following convention.

• N = Node (server node)

• S = Slot

• P = Port

• J = JBOD

• I = I/O module

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a. Connect a 0.5 m SAS cable from the RAID controller on the server node to port 1 on the capacity

upgrade enclosure (JBOD 1).

If the cable is not already labeled, apply the labels before installing the cable.

SAS cable Label color Label

New 0.5 m cable Red N:S6:P1 - J1:I1:P1

Item Description

1 Server node.

2 JBOD 1: First capacity upgrade kit.

3 0.5 m SAS cable.

b. If the system includes a second capacity upgrade enclosure, connect a 0.5 m SAS cable from port

2 on the first capacity upgrade enclosure (JBOD 1) to port 1 on the second capacity upgrade enclosure (JBOD 2).

If the cable is not already labeled, apply the labels before installing the cable.

SAS cable Label color Label

New 0.5 m SAS cable Red J1:I1:P2 - J2:I1:P1

Figure 12: Cabling the second capacity upgrade enclosure

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Item Description

1 Server node.

2 JBOD 1: First capacity upgrade kit.

3 JBOD 2: Second capacity upgrade kit.

4 0.5 m cable.

c. Connect two power cables to each enclosure. Connect each power cable to a different PDU.

7. Power on the StoreOnce System.

Configuring a newly installed StoreOnce 3640 system

For additional information and instructions on each step, see the online help or user guide.

Procedure

1. Log on to the StoreOnce Management Console. Review and update the settings that were

configured with the First Time Setup Wizard.

• Administrator password

• System information, such as system, location, and contact information

• System date and time, or NTP configuration

• Storage configuration

• Remote Support configuration

• Console password

2. Complete the network configuration.

On the main menu, select Settings. In the Hardware section, click the Networking panel.

For additional information, see Initial StoreOnce network configuration.

3. Redeem licenses, if necessary. Capacity or feature licenses ordered with the system will be preinstalled. If ordered separately, redeem them now.

NOTE: Redeem licenses individually to obtain a license key file for each upgrade kit. Do not merge multiple entitlements to redeem a single license key file.

IMPORTANT: You must add the licenses before expanding the capacity of the StoreOnce System. The storage expansion process will not configure unlicensed storage attached to the system.

a. On the main menu, select Settings.. From the System panel, select the License Management.

b. On the Overview tab, make a note of the Locking ID (Serial Number).

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If you are managing the system through the federation lead, ensure that you are viewing the correct system.

c. Go to the HPE Licensing website, as directed in the License Entitlement Certificate.

d. Log in using your HPE Passport user ID and password.

e. Enter your Entitlement Order Number to search for your license.

f. Follow the steps to activate and obtain your license.

You can obtain the license file by downloading it directly from the website or from an email with a .zip attachment.

g. Return to the License Management screen in the StoreOnce Management Console.

h. Expand the Actions menu ( ), click the Add License icon ( ), and then follow the onscreen

instructions.

4. Configure licenses, if necessary. Capacity or feature licenses ordered with the system will be preinstalled. If ordered separately, configure them now.

a. On the main menu, select Settings.

b. In the Systems section, click the License Management panel.

• To view a license summary, click the Overview tab.

• To view a list of the installed licenses, click the Licenses tab.

For additional information, see Licensing.

5. Configure user accounts.

a. On the main menu, select Settings.

b. In the User Management section, click the Users and Groups panel panel.

• To add a user or group, select Add user or group on the Actions menu.

• To edit a user, click the user name.

• To remove a user, click the user name and then click Remove.

For additional information, see User roles and types.

6. Configure StoreOnce email alerts.

To display the configured email alerts, select Notifications from the Settings menu item.

7. Configure SNMP.

a. On the main menu, select Settings.

b. In the Notifications section, click the SNMP panel.

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• To view summaries of the SNMP configuration, click the Overview tab. To view lists of the items in the summaries, click the graphic segments and legends.

• To configure SNMP, select the tabs for Agent Setup, Trapsinks, and Users.

8. Apply an SSL certificate.

a. On the main menu, select Settings.

b. In the Security section, click the Certificates panel.

c. On the Certificates screen, select Generate CSR on the Actions menu.

9. Expand storage, if necessary. Capacity upgrades ordered with the system will have already been

configured. If capacity upgrades were ordered separately, configure them now.

a. On the main menu, select Settings.

b. In the Hardware section, click the Storage panel.

c. On the Storage screen, click the Local Storage tab, and then expand the Actions ( ) menu

and select Rescan.

Newly detected storage is added to the storage list with a status of Unconfigured.

d. To configure the new storage for use, expand the Actions ( ) menu and select Configure.

10. Configure Remote Support using STaTS.

For additional information, see StoreOnce Remote Support.

11. Configure Fibre Channel.

For additional information, see Fibre Channel with StoreOnce Systems.

12. Configure iLO, if necessary.

If you plan to use iLO with the system and did not configure it during the system installation, configure iLO now.

• View or update the iLO configuration from the StoreOnce Management Console.

a. On the main menu, select Settings.

b. In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel.

The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration.

• In environments that do not use DHCP, DNS, or WINS, configure a static IP address during bootup.

a. Restart or power on the StoreOnce Server.

b. Press F9 in the server POST screen.

The UEFI System Utilities start.

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c. Navigate to System Configuration > iLO 5 Configuration > Network Options.

d. Configure the iLO network options and note the iLO IP address, iLO subnet mask, and iLO

gateway.

13. The StoreOnce 3640 System is now installed and ready for production use.

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HPE StoreOnce 5200 System

Base system components

• A server (containing operating system disks only)

• One 2U storage enclosure with two IO modules and twelve 4 TB preconfigured disks.

Capacity upgrade options

BB964A: HPE StoreOnce 5200 48 TB Capacity Upgrade Kit

One 2U storage enclosure containing two IO modules and twelve 4 TB preconfigured disks. You can add up to five enclosures to the base system for a maximum configuration of six enclosures on the system.

Optional hardware

Four PCIe slots are available optional hardware.

• BB984A: StoreOnce 10GbE-T 2-port Ethernet card

• BB982A: StoreOnce 10/25Gb SFP 2-port Ethernet card

• BB986A: StoreOnce 16Gb Fibre Channel 2-port card

• BB990A: StoreOnce 32 Gb Fibre Channel 2-port card

HPE StoreOnce 5200 System installation process overview

Procedure

1. Prepare the rack.

2. Verify system handling requirements.

3. Install the StoreOnce 5200 base system.

4. Install the capacity upgrade enclosures, if any.

Capacity upgrade enclosures can be installed before or after configuring the newly installed system.

5. Configure the newly installed system.

Preparing the rack for the StoreOnce 5200 System

Procedure

1. Ensure that there is space in the rack for the server, base storage enclosure, and any additional

capacity upgrade storage enclosures.

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• The base system requires 4U. The server and base storage enclosure each require 2U.

• The system supports up to five capacity upgrade storage enclosures. Each enclosure requires 2U.

• The storage enclosures must be installed in the locations shown.

Figure 13: HPE StoreOnce 5200 System rack layout

Item Description

1 JBOD 6: Fifth capacity upgrade kit. Install above JBOD 4.

2 JBOD 4: Third capacity upgrade kit. Install above JBOD 2.

3 JBOD 2: First capacity upgrade kit. Install above the server.

4 Server node.

5 JBOD 1: Base enclosure. Install under the server.

6 JBOD 3: Second capacity upgrade kit. Install under JBOD 1.

7 JBOD 5: Fourth capacity upgrade kit. Install under JBOD 3.

2. Install two power cords for the server and each storage enclosure.

HPE StoreOnce 5200 System handling requirements

Component Rack space Weight

System server 2U 29 kg (64 lbs)

Storage enclosures 2U 27.2 kg (60 lbs)

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CAUTION: Use extreme care when installing and pulling units from the rack. Unattached units can

slip and fall, damaging the StoreOnce System or causing personal injury.

• Always use at least two people to lift and locate the server or enclosure into the rack.

• Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce System.

TIP: Hard disks are preconfigured and must remain installed or returned to the same disk slots they arrived in.

Label the disks with the provided label kits before removing them from the enclosure for ease of installation and maintenance.

Installing the StoreOnce 5200 System

Prerequisites

Required tools:

• Torx T25 screwdriver

• A monitor and USB keyboard or a KVM for initial network configuration

Procedure

1. Verify that you received the server components.

• StoreOnce System server

• Rail kit

• Security bezel

• Two power cables

• Two network cables

2. Verify that you received the base storage enclosure contents.

• 2U storage enclosure with 12 disks

• Rail kit

• Two power cables

• SAS cables

◦ One 1 m cable

◦ One 2 m cable

3. Record the iLO default network information from the label on top of the server.

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iLO user name:________________________

1 2 3 4 5 6

iLO network name:_____________________

iLO password:_________________________

4. Install the optional PCIe cards, if necessary.

If the optional PCIe cards were ordered with the system, they have been preinstalled. If the cards were ordered separately, install them now.

Figure 14: PCI slot numbers

a. Install the network cards starting in PCI slot 1 and then additional network cards in slots 2, 4, and

5 in that order.

b. Install the FC cards starting at PCI slot 5 and then additional FC cards in slots 4, 2, and 1 in that

order.

c. Verify that the correct SFP+ transceivers are fitted, if necessary.

For detailed installation instructions, see Install PCIe cards .

5. Install the server in the rack.

a. Install the rail kit for the StoreOnce server. See the installation instructions that ship with the rail

kit.

b. Insert the two locking nuts for the server into the rack; one on each front column.

c. Install the server into the rack and secure it using the thumbscrews on the front bezel of the

server.

6. Install the rails for the base storage enclosure in the rack, directly under the server.

a. Adjust the back bracket on the standard rail kit to accommodate the storage enclosure. Attach

NOTE: It is easier to make this adjustment prior to mounting the rails.

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b. Position left and right rack rails at the correct 'U' position in the rack, adjusting the rails to fit the

rack, as needed. Front and Rear bottom edge of rails must align with the bottom of EIA boundary in the lowermost 'U'.

NOTE: Rails are marked L and R with an arrow indicating the direction in which the rail is installed.

c. Use guide pins to align the shelf mount kit to the rack column holes.

d. To engage the rear rail rack mount, push the rail toward the back of the rack until the spring hook

snaps into place.

e. To engage the front rail rack mount, pull the rail towards the front of the rack to engage the spring

hook with the rack column in the same manner as the rear spring hook.

NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into the column hole spacing.

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f. Secure rear of rack rail to the rail column with either the round- or square-hole shoulder screws

provided in the package.

g. Secure front of the rack rail to the front rail column using the provided flat securing screw in the

bottom screw position of the rail.

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7. Fit the storage enclosure into the rack.

CAUTION: Use extreme caution when installing and pulling units from the rack. Unattached

units can slip and fall, damaging the StoreOnce System or causing personal injury. Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce System.

Always use at least two people to lift and locate an enclosure into the rack.

a. Check the JBOD pull-out tab in the upper left corner of the rear panel of the storage enclosure.

The base enclosure is labeled "JBOD1". If the system has multiple storage enclosures, verify that you are installing the base enclosure.

b. Slide the base enclosure into position on the rails (1). Secure the chassis into the rack by

tightening the captive CTO screw behind the latch on the front left and right bezel ears of the chassis (2).

CAUTION: The front CTO screw must be attached at all times when racked.

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c. Attach the rear hold down brackets by sliding the tab with the arrow pointed forward into the

corresponding slot on the left and right side of the rear of the chassis.

8. Use the black headed thumb screw to secure the front of the enclosure to the rail tightly.

9. Use the supplied SAS cables to connect the first node server RAID controller card (slot 3) in the

server node to the base storage enclosure.

The supplied cables are labeled on both ends with the following convention.

• N = Node (server node)

• S = Slot

• P = Port

• J = JBOD

• I = I/O module

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Item SAS cable Label color Cable from To

1 1 m Red Node Slot 3 Port 1 JBOD 1 IOM 1 Port 1

2 2 m Green Node Slot 3 Port 2 JBOD 1 IOM 2 Port 1

10. Connect two power cables to each enclosure. Connect each power cable to a different PDU.

11. Connect the server.

a. Connect the power cables.

Connect each power cable to a separate PDU in the rack.

b. Connect a network cable to LAN port 1.

c. Connect a network cable to the iLO port (recommended).

d. Connect a VGA monitor and a USB keyboard for initial configuration.

12. Attach the security bezel to the front of the server.

a. Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close.

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b. Lock the bezel.

The key to lock the bezel is attached to the back of the security bezel. One key is supplied.

13. Power on the StoreOnce System (the power button is on the front of the server).

• The power button LED flashes green at the start of the power-on sequence and then turns solid green.

• The system health LED flashes green at the start of the power-on sequence and then turns solid green.

• If LAN port 1 is connected to an active link, the NIC status LED will also begin to flash green when the StoreOnce System is powering up.

• While configuring the system using iLO virtual console, the UID LED flashes blue.

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Item Description

1 Power LED and on/off button

2 System health LED

3 NIC status LED

4 UID LED

After successful bootup, the console displays a login prompt.

14. Configure iLO during bootup (recommended).

Most iLO settings must be configured during bootup. The iLO network options can also be configured with the System Manager.

a. Press F9 System Utilities.

b. Navigate to System Configuration > iLO 5 Configuration > Network Options.

c. Configure the iLO network options and note the details.

iLO IP address:___________________________

iLO subnet mask:_________________________

iLO gateway:_____________________________

15. Configure the basic network.

By default, the system will have already attempted to obtain a DHCP address on LAN port 1. If you already know the IP address that was assigned over DHCP, this step is optional.

a. Log in using the default user name and password.

Default user name: console

Default password: changeme

b. Change the console password to proceed.

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Choose a secure password with at least eight characters that is memorable to you.

c. To configure a static address for LAN port 1 (eno1), select the Configure initial network

option from the console menu.

Note the DHCP assigned IP address or the static address details.

IP address:______________________________

Prefix length:_____________________________

Gateway:________________________________

DNS:________________________________

You can remove the console display and keyboard.

16. Open a web browser and use the IP address from the previous step to access the StoreOnce system. The First Time Setup wizard is automatically displayed. Use the First Time Setup wizard to configure the system for use.

The setup steps include:

• Setting the Administrator Password.

• Setting the Console Password.

• Setting basic System Information such as the system name (host name), location, and contact

information.

• Setting the System Date & Time. You can set the date and time manually, or synchronize the

date and time with a network time server.

• Configuring Storage. The wizard detects the factory installed storage. The wizard also enables

• Configuring Remote Support.

Configuring a newly installed StoreOnce 5200 system

If the system has capacity upgrade enclosures, you can install and configure them before or after configuring the newly installed system. To install the capacity upgrade kits now, see Installing and connecting the capacity upgrade enclosures.

For additional information and instructions on each step, see the online help or user guide.

Procedure

1. Log on to the StoreOnce Management Console. Review and update the settings that were

configured with the First Time Setup Wizard.

• Administrator password

• System information, such as system, location, and contact information

• System date and time, or NTP configuration

• Storage configuration

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