HP StoreOnce 3100, StoreOnce 3500, StoreOnce 5100, StoreOnce 5500 System Installation And Configuration Manual

StoreOnce 3100, 3500, 5100 and 5500 System Installation and Configuration Guide

Abstract

This guide is for StoreOnce System Administrators. It assumes that the user has followed the instructions on the appropriate Start Here poster to create a basic network connection to the StoreOnce System.

Part Number: BB917-90903 Published: March 2016 Edition: 2

© Copyright 2015, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

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Acknowledgments

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Warranty

WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website:

http://www.hpe.com/support/Storage-Warranties

Revision History

December 2015Revision 1

First edition with the HPE StoreOnce 3100, 3520 and 3540, and 5100 System product launch.

March 2016Revision 2

Second edition updated for the StoreOnce 5500 System product launch.

1 Preparing for Basic Configuration ......................................................................6

Structure of the guide...........................................................................................................................6

Overview of configuration tasks............................................................................................................6

StoreOnce Systems .............................................................................................................................7

StoreOnce 5500 System.................................................................................................................7

StoreOnce 3100 System.................................................................................................................7

StoreOnce 3500 Series...................................................................................................................7

StoreOnce 5100 System.................................................................................................................8

Hardware-related considerations..........................................................................................................8

Other sources of information................................................................................................................8

2 SAS cabling for StoreOnce 5500 Systems........................................................10

Basic installation.................................................................................................................................10

Expansion guidelines..........................................................................................................................11

SAS cable lengths..............................................................................................................................12

Expansion installation scenarios.........................................................................................................13

Two enclosures either side of the head server..............................................................................13

Up to four enclosures below the head server................................................................................13

3 Powering up and setting up iLO4......................................................................16

Powering up the StoreOnce 5500 System..........................................................................................16

Powering up StoreOnce 3100, 3500 and 5100 Systems....................................................................17

iLO functionality..................................................................................................................................18

iLO network name and iLO password...........................................................................................18

To configure iLO4, all systems............................................................................................................18

To set up a basic network configuration..............................................................................................20

4 Logging in to the StoreOnce System and checking status................................21

Supported web browsers....................................................................................................................21

Login to the StoreOnce System and check status..............................................................................21

StoreOnce CLI....................................................................................................................................21

5 Configuring licenses..........................................................................................23

Capacity expansion, StoreOnce 5500................................................................................................23

Pre-installed Capacity licenses.....................................................................................................23

Capacity expansion, StoreOnce 3100 System, StoreOnce 3500 Series and StoreOnce 5100

System................................................................................................................................................23

Security...............................................................................................................................................24

Target devices and stores...................................................................................................................24

StoreOnce Optional Hardware............................................................................................................24

Checking for installed licenses...........................................................................................................24

Applying a demo license.....................................................................................................................25

Applying a full license.........................................................................................................................25

To redeem a license......................................................................................................................25

To apply a full license....................................................................................................................26

6 Setting time zone and configuring NTP server..................................................27

Using the StoreOnce GUI to set the time zone ..................................................................................27

Using the StoreOnce GUI to configure NTP server............................................................................27

7 Creating user accounts and changing default passwords.................................29

Introduction.........................................................................................................................................29

To add a local user..............................................................................................................................29

To change passwords for local users..................................................................................................30

Contents 3

8 Setting up email alerts.......................................................................................31

To configure email settings.................................................................................................................31

To test email........................................................................................................................................31

Email Events notification.....................................................................................................................32

To manage email notifications.......................................................................................................32

9 Setting up SNMP (Simple Network Management Protocol) .............................33

Management Information Bases (MIBs).............................................................................................33

Configuring SNMP on the StoreOnce Management Console............................................................33

StoreOnce CLI...............................................................................................................................33

StoreOnce GUI .............................................................................................................................34

Modify the SNMP Agent Setup................................................................................................34

10 Generating the SSL certificate.........................................................................37

SSL certificates...................................................................................................................................37

To generate a self-signed certificate...................................................................................................37

11 Expanding storage capacity, if supported........................................................38

StoreOnce 3500 Series......................................................................................................................38

To view license details...................................................................................................................38

To view storage status...................................................................................................................38

StoreOnce 5100 System and StoreOnce 5500 System.....................................................................39

12 Checking for the latest software......................................................................40

Suppressing remote events................................................................................................................40

To check software version..................................................................................................................40

To view and upgrade firmware............................................................................................................40

13 Configuring Remote Support via STaTS.........................................................42

General procedure for setting up Remote Support via STaTS on the StoreOnce Management

GUI.....................................................................................................................................................42

More about warranty details...............................................................................................................43

14 Complete network configuration......................................................................44

To add a custom network configuration..............................................................................................44

15 Additional configuration tasks..........................................................................50

Saving the configuration and keystore ...............................................................................................50

Saving the configuration................................................................................................................50

Saving the encryption keystore.....................................................................................................50

Running a system confidence check .................................................................................................51

Configuring media servers to use StoreOnce Catalyst.......................................................................51

Driver installation on client server (optional, VTL only)......................................................................52

iSCSI Initiator (VTL only)....................................................................................................................52

16 Hardware overview reference section.............................................................53

StoreOnce 5500 System.....................................................................................................................53

StoreOnce 5500 System front and rear views, server...................................................................53

Front and rear views of the disk enclosure....................................................................................54

StoreOnce 3100 System.....................................................................................................................55

StoreOnce 3500 Series......................................................................................................................56

Storage expansion.........................................................................................................................56

Optional hardware.........................................................................................................................56

Front and rear views .....................................................................................................................56

StoreOnce 5100 System.....................................................................................................................57

Storage expansion.........................................................................................................................57

Optional hardware.........................................................................................................................57

Front and rear views......................................................................................................................58

StoreOnce 5100 System with Capacity Expansion............................................................................58

4 Contents

17 Optional PCIe cards........................................................................................60

PCIe slot allocation at delivery............................................................................................................60

Port numbering on PCI cards........................................................................................................61

Viewing hardware options...................................................................................................................62

Licensing hardware options...........................................................................................................62

18 More about network configuration...................................................................63

Understanding hardware configuration options..................................................................................63

Connecting to a 1 GbE network....................................................................................................63

Connecting to a 10 GbE network..................................................................................................63

Key definitions....................................................................................................................................64

Network bonding modes.....................................................................................................................65

VLAN guidelines.................................................................................................................................66

19 Configure Fibre Channel.................................................................................67

Fibre Channel hardware requirements...............................................................................................67

Supported Fibre Channel connections...............................................................................................67

Zoning............................................................................................................................................67

Configuring Fibre Channel..................................................................................................................68

For use with StoreOnce Catalyst stores........................................................................................68

For use with VTL libraries..............................................................................................................69

20 Support and other resources...........................................................................70

Accessing Hewlett Packard Enterprise Support.................................................................................70

Accessing updates..............................................................................................................................70

Related information.............................................................................................................................70

Websites.............................................................................................................................................71

Customer self repair...........................................................................................................................71

Documentation feedback....................................................................................................................71

A Warranty and regulatory information.................................................................72

Warranty information...........................................................................................................................72

Regulatory information........................................................................................................................72

Belarus Kazakhstan Russia marking.............................................................................................72

Turkey RoHS material content declaration....................................................................................73

Ukraine RoHS material content declaration..................................................................................73

Contents 5

1 Preparing for Basic Configuration

This guide assumes that the user has followed the instructions on the printed Start Here poster to install the StoreOnce System in the Data Center and establish an initial 1 GbE network connection for the StoreOnce Management Console.

IMPORTANT: All tasks described in this guide require an admin user logon.

Structure of the guide

The guide is divided into two sections. The first section is task based and describes how to log in to the StoreOnce GUI to complete basic configuration tasks. The second section provides reference information for the hardware and physical connection to Ethernet or Fibre Channel.

Overview of configuration tasks

Table 1 Configuration checklist

Refer toTask

connection to LAN port 1, which is valid for all products. Make sure you understand what has been factory installed and configured on your system and any further cabling requirements. Available options for network and Fibre Channel connectivity will depend upon the type of model.

Management application, such as Insight Remote Support, configure iLO. (You can also configure iLO after configuring the StoreOnce System.)

system, storage and optional hardware status.

Configure users.8

Hardware overview (page 53)The Start Here poster describes a basic installation with

Other sources of information (page 8)Make sure all reference material is to hand.2

SAS cabling for StoreOnce 5500 Systems (page 10)StoreOnce 5500 only: Review SAS cabling requirements.3

Powering up and setting up iLO (page 16)Boot up the system and, if you are using a Network

Logging in to the HPE StoreOnce System (page 21)Log on to the StoreOnce Management Console and check

Configuring licenses (page 23)Configure licenses.6

Setting time zone and configuring NTP (page 27)Configure time zone and NTP server.7

Creating user accounts and changing passwords (page 29)

Setting up email alerts (page 31)Configure email.9

Setting up SNMP traps (page 33)Configure SNMP.10

on the system.

6 Preparing for Basic Configuration

Generating the SSL certificate (page 37)Apply the SSL certificate.11

Expanding storage (page 38)If necessary, expand storage.12

Checking software version (page 40)Check software version.13

Configuring Remote Support via STaTS (page 42)Configure Remote Support via STaTS.14

Completing network configuration (page 44)Configure the network.15

Configuring Fibre Channel (page 67)Configure Fibre Channel.16

Additional configuration tasks (page 50)Complete configuration.17

Running a system confidence check (page 51)Use the StoreOnce CLI to run a confidencecheck report

StoreOnce Systems

StoreOnce 5500 System

Table 2 StoreOnce 5500 System

60 TB (11 x 4 TB disks + 4 hot spare)Storage capacity Maximum capacity = 1120 TB

There are two options:Storage Expansion Options Add up to five 44 TB Capacity Upgrade disk packs

(containing eleven 4 TB disks) to each enclosure Add up to three 60 TB Capacity Upgrade disk enclosures

(containing eleven 4 TB disks + 4 hot spare)

StoreOnce Optional Hardware

StoreOnce 3100 System

Table 3 StoreOnce 3100 System

StoreOnce 3500 Series

Table 4 StoreOnce 3520 System

StoreOnce Optional Hardware

Four PCIe slots are available for 10 GbE Network and FC PCIe cards.

See Optional PCIe cards (page 60).

8 TB (4 x 2 TB disks)Storage capacity

NoneStorage Expansion Options

Not supportedStoreOnce Optional Hardware

12/24 TB (12 x 2 TB disks)Storage capacity Base storage = 12 TB (50% capacity)

24 TB (100% capacity) requires additional licenseStorage Expansion Options

Four PCIe slots are available for 10 GbE Network and FC PCIe cards.

See Optional PCIe cards (page 60).

Table 5 StoreOnce 3540 System

StoreOnce Optional Hardware

24/48 TB (12 x 4 TB disks)Storage capacity Base storage = 24 TB (50% capacity)

48 TB (100% capacity) requires additional licenseStorage Expansion Options

Four PCIe slots are available for 10 GbE Network and FC PCIe cards.

See Optional PCIe cards (page 60).

StoreOnce Systems 7

StoreOnce 5100 System

Table 6 StoreOnce 5100 System

48 TB (12 x 4 TB disks)Storage capacity Maximum capacity = 288 TB

Storage Expansion Options

StoreOnce Optional Hardware

Hardware-related considerations

The StoreOnce System is supplied pre-configured according to the options specified at the time of order. This means that any additional storage and/or Optional Hardware PCIe cards are already installed. They should also be licensed and available for use.

Before you start the basic configuration tasks described in this guide verify the hardware installation as follows:

• Verify what network connections are required for your backup environment. This determines which network ports will be cabled in addition to the initial 1 GbE connection to LAN Port 1 described in the Start Here poster. See also More about network configuration (page 63).

• Verify that any Optional Hardware required for connection to the backup environment is installed and licensed. See Hardware overview (page 53) for drawings that identify port and slot locations for connecting to Ethernet networks and Fibre Channel SANs. See also Optional

PCIe cards (page 60).

• Verify what storage is available and that all storage is ready for use. The drawings in

Hardware overview (page 53) illustrate storage options for each model and any cabling

requirements. See also Expanding storage (page 38). For StoreOnce 5500 Systems refer also to SAS cabling for StoreOnce 5500 Systems (page 10).

Up to five 48 TB Capacity Upgrade Kits may be connected to base unit, each requires a separate license

Four PCIe slots are available for 10 GbE Network and FC PCIe cards.

See Optional PCIe cards (page 60).

Other sources of information

The following documents are available from the HPE website at:

www.hpe.com/info/storeonce/docs

• StoreOnce Start Here posters: Quick Start installation posters are available for each model and describe how to quickly install the StoreOnce System by connecting LAN Port 1 to a 1 GbE network.

• StoreOnce 5500 System Installation Planning and Preparation Guide: This guide provides important information about planning for installation and future expansion. It also includes detailed size, weight and power specifications.

• StoreOnce 5500 System Capacity Expansion Guide: This guide explains how to add disk packs to a disk enclosure, how to connect additional storage enclosures to the StoreOnce 5500 System, and how to license and expand the storage.

• StoreOnce 5100 System Capacity Expansion Guide: This guide explains how to connect additional storage enclosures to the StoreOnce 5100 System, and how to license and expand the storage.

• StoreOnce System Optional Hardware Installation and Configuration Guide (not relevant for

3100): describes how to install and license StoreOnce Optional Hardware.

• StoreOnce System User Guide: This guide contains detailed information about the StoreOnce Graphical User Interface (GUI) and troubleshooting information.

8 Preparing for Basic Configuration

• StoreOnce System CLI Reference Guide (for software version 3.14.0 and later): This is the full reference guide for the StoreOnce Command Line Interface (CLI).

• StoreOnce System Linux and UNIX Configuration Guide: This guide explains how to configure StoreOnce Systems with supported Linux and UNIX operating systems.

• OST plug-in documents: Various guides are available describing how to configure backup applications for use with StoreOnce Catalyst. See Configuring media servers to use

StoreOnce Catalyst (page 51).

Other sources of information 9

2 SAS cabling for StoreOnce 5500 Systems

This chapter describes how to connect multiple disk enclosures to the StoreOnce 5500 System, which has two RAID controller cards. It is included at the front of this guide for users who have ordered a multi-enclosure configuration at installation because they need to understand how to cable the disk enclosures to the correct RAID controller card.

IMPORTANT: It is important to plan for expansion when installing the basic system. The StoreOnce 5500 System Installation Planning and Preparation Guide provides detailed information about choosing a suitable location for the StoreOnce 5500 System, as well as size, weight and power specifications for various expansion options. This document can be downloaded from:

www.hpe.com/info/storeonce/docs

All other StoreOnce Systems described in this guide have a single RAID controller card and cabling diagrams for these systems are included in Hardware overview (page 53).

NOTE: Storage expansion steps with the StoreOnce 5500 System are also described in detail in the StoreOnce 5500 System Capacity Upgrade Guide supplied as a printed document with the product.

Basic installation

In this scenario, the disk enclosure bundled with the head server is installed above the server and is connected to the RAID controller card in Slot 2. There is a 1U support shelf above the head server to protect it from the weight of the disk enclosures. This is the installation that is described in the printed StoreOnce 5500 Start Here poster, and is illustrated below.

NOTE: Within the StoreOnce software this enclosure is identified as Storage Cluster 1 and volume and pool names have C2 as part of their naming convention, for example: Pool C2_P1 to Pool C2_P6.

10 SAS cabling for StoreOnce 5500 Systems

Figure 1 Cabling between head server, PCIe slot 2, and bundled enclosure

iLO

PS2

PS1

D1D2

IOM A

IOM B

IOM A

IOM B

P2 P1

P1P2

ToFrom

Expansion guidelines

Two installation scenarios are recommended:

• Two enclosures either side of the head server

• Four enclosures below the head server.

IMPORTANT: If you choose not to follow one of the recommended configurations, your system may experience errors with the StoreOnce SAS check function that checks SAS cable integrity.

Refer to the StoreOnce 5500 System Capacity Upgrade Guide for detailed step-by-step cabling instructions. Guidelines are as follows.

Enclosure connection sequence

• Connect the first enclosure to the RAID controller card in slot 2 of the head server.

• Connect the second enclosure to the RAID controller card in slot 3 of the head server.

• Daisy chain the third enclosure to the first enclosure.

Drawer 1, I/O module A, port 2Drawer 2, I/O module A, port 1

Drawer 1, I/O module B, port 2Drawer 2, I/O module B, port 1

Drawer 1, I/O module A, port 1RAID card in PCI slot 2, port 1

Drawer 2, I/O module B, port 2RAID card in PCI slot 2, port 2

• Daisy chain the fourth enclosure to the second enclosure.

WARNING! Never disconnect all SAS cabling at the same time while the system is powered on. It is essential to maintain an active SAS connection throughout the expansion process.

Daisy chaining sequence

1. Connect the interlink cables between the two drawers in the new enclosure.

2. Connect the IOM A modules in the two enclosures.

Expansion guidelines 11

3. Make the connection from the P2 of the RAID controller to the newly added enclosure.

IMPORTANT: Do not disturb the SAS cabling between P1 of the RAID controller card and

the existing enclosure.

4. Connect the IOM B modules in the two enclosures.

SAS cable lengths

The StoreOnce implementation uses Managed Cables, making it easier to identify faults. The StoreOnce software verifies that the correct length SAS cables are being used. Mini-SAS HD connectors are used throughout.

SAS cables should ‘click’ and lock into position when correctly inserted. Three cable lengths are available. The maximum supported cable length is 2.0 m.

Table 7 Supported SAS cables

Location for usePart NumberDescription

Between drawers of a disk enclosure691970-0010.5 m Mini-HD SAS to Mini-HD SAS cable

691970-0021.0 m Mini-HD SAS to Mini-HD SAS cable

691970-0032.0 m Mini-HD SAS to Mini-HD SAS cable

Between disk enclosures or between the server and the disk enclosure

Between the server and the disk enclosure if the 1.0 m cable is not long enough. Do not use to connect one disk enclosure to another.

NOTE: To facilitate future expansion, HPE recommends using 2.0 m SAS cables to connect from the server to Drawer 2 of the disk enclosure. For this reason, the base system of one server and one disk enclosure is supplied with two 0.5 m cables and two 2.0 m cables.

12 SAS cabling for StoreOnce 5500 Systems

Expansion installation scenarios

iLO

PS2

PS1

Two enclosures either side of the head server.

The following diagram illustrates the cabling for all four enclosures where two enclosures are above and two enclosures are below the head server. This configuration provides equal weight distribution in the rack. Refer to the StoreOnce 5500 System Capacity Upgrade Guide for detailed step-by-step cabling instructions.

Figure 2 Cabling showing two enclosures installed either side of the head server

NOTE: Enclosure #1 and Enclosure #3 are in Storage Cluster 1, connected to the RAID

controller card in slot 2. Enclosure #2 and Enclosure #4 are in Storage Cluster 2, connected to the RAID controller card

in slot 3.

Up to four enclosures below the head server

The second recommended configuration has the head server at the top and all enclosures below it. It requires one 1U support shelf, which should be installed below the last enclosure. This

Expansion installation scenarios 13

configuration provides easier access to the head server when cabling multiple enclosures. There

iLO

PS2

PS1

IOM A

IOM B

IOM A

IOM B

IOM A

IOM B

IOM A

IOM B

P2 P1

P1P2

is a 1U support shelf underneath the lowest disk enclosure.

NOTE: If you choose not to follow one of the recommended configurations, your system may experience errors with the StoreOnce SAS check function that checks SAS cable integrity.

Figure 3 Cabling showing two enclosures installed below the head server

14 SAS cabling for StoreOnce 5500 Systems

Figure 4 Cabling showing four enclosures installed below the head server

iLO

PS2

PS1

IOM A

IOM B

IOM A

IOM B

IOM A

IOM B

IOM A

IOM B

P2 P1

IOM A

IOM B

IOM A

IOM B

IOM A

IOM B

IOM A

IOM B

P2 P1

P1P2

NOTE: Enclosure #1 and Enclosure #3 are in Storage Cluster 1, connected to the RAID controller card in slot 2.

Enclosure #2 and Enclosure #4 are in Storage Cluster 2, connected to the RAID controller card in slot 3.

Expansion installation scenarios 15

3 Powering up and setting up iLO4

SID

1 2 3 4 5 6 7 8

If the StoreOnce system has not yet been powered on, as described in the appropriate Start Here poster, or if you need to configure iLO 4 from a direct connection, perform the following

steps.

Powering up the StoreOnce 5500 System

1. Perform a final check to ensure all cables are connected correctly and securely:

Head server unit

• Two power cables to the head server

• Keyboard and monitor cables

• Network cable to LAN port 1

• Network cable to iLO port

• Optional hardware — see the StoreOnce Optional Hardware Installation and

Configuration Guide

Disk enclosure(s)

• Four power cables to the disk enclosure

• Two 2m SAS cables from the disk enclosure to the first RAID controller card (slot 2)

• Two 0.5m SAS cables between the drawers on the disk enclosure

NOTE: See Hardware overview (page 53) for cabling examples.

2. Power on all installed disk enclosures first. You may need to hold down the power on button (1) on the rear of each unit for up to 30 seconds. Look at the LEDs on the I/O modules and wait until the Green Status LED (3) remains on, and the Locate LED (2) and the Fault LED (4) are both off.

3. Power on the HPE StoreOnce 5500 System (the power button is on the front of the unit). The Power button LED flashes green during the power-on sequence, and the Power button, System Health and NIC status LEDs all show steady green when the StoreOnce System is powering up.

16 Powering up and setting up iLO4

Powering up StoreOnce 3100, 3500 and 5100 Systems

3 4

1 2 3 4

1. Perform a final check to ensure all cables are connected correctly and securely:

• Power cable(s)

• Keyboard and monitor cables

• Network cable to LAN port 1

• Network cable to iLO port

• Optional hardware, StoreOnce 3500 Series and StoreOnce 5100 System

• Capacity Upgrade Kits, StoreOnce 5100 System only

NOTE: See Hardware overview (page 53) for cabling examples.

2. Power on the StoreOnce System (the power button is on the front of the unit).

3. The Power button LED flashes green during the power-on sequence, and the Power button, System Health and NIC status LEDs all show steady green when the StoreOnce System is powering up.

NOTE: If you wish to configure iLO 4, press F9 in the ProLiant POST screen and proceed as described in To configure iLO (page 18).

Figure 5 Powering up HPE StoreOnce 3100 System

NIC status LED2UID LED1

Power LED and on/off button4System health LED3

Powering up StoreOnce 3100, 3500 and 5100 Systems 17

Figure 6 Powering up HPE StoreOnce 3500 Series and 5100 System

Power LED and on/off button2System health LED1

UID LED4NIC status LED3

iLO functionality

StoreOnce Systems are built on ProLiant server hardware and use the embedded Integrated Lights-Out 4 (iLO 4) management technology. iLO enables secure remote monitoring and console access via a web browser.

iLO is not required for daily management of the StoreOnce appliance but is useful in a lights-out data center situation. iLO is also useful for diagnosing hardware failures that prevent access to the appliance through the primary StoreOnce GUI or remote StoreOnce CLI interface.

iLO network name and iLO password

All StoreOnce Systems described in this guide are supplied with a label that includes the iLO network name and iLO password. Ideally, the installer has made a note of this information, as recommended in Step 3 of the printed Start Here guide. If not, it will be necessary to locate the label on the top of the appliance in the data center.

It is good practice to either change the password after installation, or define an additional user with privileges that can be used when accessing iLO from a web browser.

To configure iLO4, all systems

1. Boot up the StoreOnce System and watch the local console; the iLO4 IP addresses are shown (IPv4 and IPv6).

NOTE: If the iLO port is plugged into a network that provides DHCP, the acquired addresses will be shown here and you can connect to the network address in a web browser in order to configure iLO.

2. If there are no DHCP–assigned IP addresses, you can manually configure iLO using the local console. Press F9 in the ProLiant POST screen to access System Utilities. Select System Configuration.

18 Powering up and setting up iLO4

3. Select the iLO 4 Configuration Utility.

4. Select Network Options.

5. Configure your network settings and press F10 to save.

To configure iLO4, all systems 19

6. Then exit. The system will continue to boot normally into the StoreOnce OS.

To set up a basic network configuration

If you have not already done so, run the basic network script net set address as described in the Start Here poster for your product, to configure a static address for LAN port 1 (eth0). Make a note of the IP address details, which you will need to log into the StoreOnce System from a web browser.

20 Powering up and setting up iLO4

4 Logging in to the StoreOnce System and checking status

The examples in this guide illustrate how to use the StoreOnce GUI to carry out configuration tasks. However, all tasks may also be performed from the StoreOnce CLI, as described in the StoreOnce System CLI Reference Guide.

Supported web browsers

The StoreOnce Management GUI is supported on the following web browsers:

• Internet Explorer 9, 10 and 11 (note that Internet Explorer 8 is not supported and some StoreOnce features will not work)

• Mozilla FireFox v22 and above and Firefox ESR24 and above

IMPORTANT: The web browser used to communicate with the StoreOnce System requires Active Scripting or JavaScript enabled. Without these scripts enabled, some browser buttons will not display.

Login to the StoreOnce System and check status

To log on to the StoreOnce Management GUI, use any machine connected to the same network as the appliance. The StoreOnce System uses a secure network connection.

1. Enter: https://<IP_address> . You may also use the Fully Qualified Domain Name (FQDN).

NOTE: If you use http: in the URL, you are automatically forwarded to the https: secure network connection.

2. The StoreOnce Management Console displays the Login prompt. Provide the default User Name and Password (Admin, admin). You can also set the local language to display the text within the StoreOnce GUI from the Login screen.

3. Look at the following pages to verify status information:

• StoreOnce to check the overall status and the status of all services. They should all

display with a green √ and Running.

• Device Configuration — License Management to see what licenses have been

applied. This page will also identify any Capacity Upgrade Kits and Optional Hardware that has been installed and licensed. See Configuring licenses (page 23)

StoreOnce CLI

The tasks described in this guide can also be carried out using the StoreOnce CLI.

Supported web browsers 21

1. StoreOnce CLI commands require an SSH client application (freely available from the internet) and must be run from a SSH terminal session on a machine that is on the same network as the StoreOnce appliance:

ssh <username>@<ip_address>

NOTE: StoreOnce CLI commands can also be run from a local console (Keyboard and Monitor) attached to the appliance, for example, if the network is not yet configured.

2. At the prompts provide a User Name and Password (Admin, admin).

3. See the StoreOnce System CLI Reference Guide for more information.

22 Logging in to the StoreOnce System and checking status

5 Configuring licenses

Licensing is required for a number of StoreOnce functions or hardware features.

Capacity expansion, StoreOnce 5500

This is storage that is additional to the base product. Each Capacity Upgrade after installation requires a license that must be loaded.

The StoreOnce 5500 System supports two capacity expansion options.

• BB941A: HPE StoreOnce 5500 System Capacity Upgrade Disk Pack

The HPE StoreOnce 5500 System (44 TB) Capacity Expansion kit is a pack of eleven 4 TB disks, which are added to the original disk enclosure in the sequence described in this guide. A maximum of five of these kits may be used with the first enclosure until all disk bays are full.

• BB946A: HPE StoreOnce 5500 System Capacity Upgrade Enclosure with Disks

Once all bays in the disk enclosure are full, it is possible to connect three further Capacity Upgrade Kits to your HPE StoreOnce 5500 System. These are 60 TB disk enclosures. Care must be taken to ensure the integrity of the SAS cabling when connecting additional enclosures.

Storage in each enclosure may also be expanded using up to five of the BB941A expansion kits.

• See the StoreOnce 5500 System Capacity Upgrade Guide for further information.

Pre-installed Capacity licenses

If capacity expansion has been ordered and pre-configured by the factory with the base system, the license will already have been applied.

Note that Manufacturing will use a single license that covers all expansions. For example, a fully populated StoreOnce 5500 System with five Capacity Upgrade disk packs will display a 1 x 44 TB license that covers 220 TB on the License Management page.

This facility to bundle multiple 44 TB Capacity Upgrade licenses is not available to the customer after installation.

Capacity expansion, StoreOnce 3100 System, StoreOnce 3500 Series and StoreOnce 5100 System

• The StoreOnce 3100 System has 4 x 2 TB disks and does not support capacity expansion.

• The StoreOnce 3500 Series is supplied with 12 disks; two models are available, StoreOnce

3540 System (12 x 4 TB disks) and StoreOnce 3520 System( 12 x 2 TB disks). The base configuration for both models uses 50% of the available capacity (24 TB or 12 TB). Capacity expansion is available by purchasing and applying a license for the remaining disk capacity. Neither model supports additional storage disk packs or enclosures.

If configured in the factory for the full capacity of 48 TB (3540 model) or 24 TB (3520 model), all storage will already be licensed. If not factory configured, the license entitlement will be delivered to the user via email. See also Expanding storage (page 38).

• The StoreOnce 5100 System supports capacity expansion; up to five Capacity Upgrade Kits may be connected to the base system and each requires a license. If configured in the factory for capacity expansion, all storage will already be licensed and available for use. If not factory configured, the license entitlement will be delivered to the user via email and the storage must be added to the RAID configuration. See the StoreOnce 5100 48 TB Capacity Upgrade Kit Guide for further information.

Capacity expansion, StoreOnce 5500 23

Each Capacity Upgrade after installation requires a license that must be loaded.

NOTE: If capacity expansion has been ordered and pre-configured by the factory with the base system, the license will already have been applied.

Security

Security: Security features (Data at Rest Encryption, Data in Flight Encryption, and Secure Erase) require a Security license.

NOTE: Data in flight encryption is intended to be used to secure links between data centers for StoreOnce VTL or NAS Replication or Low Bandwidth Catalyst Copy operations. Using Data In Flight Encryption for direct backup operations to the StoreOnce appliance over a local network is not supported due to the performance impact of the encryption.

Target devices and stores

• StoreOnce Catalyst: StoreOnce Catalyst devices require a license for backup and for copy, so licenses must be installed on both origin and destination StoreOnce Systems.

• Replication: VTL and NAS replication requires a license on the target system.

StoreOnce Optional Hardware

Optional PCIe cards: These are additional 10 GbE Network and Fibre Channel cards that may be installed in the PCIe slots on the StoreOnce 5500 System, StoreOnce 3500 Series and the StoreOnce 5100 System. Each additional FC or 10 GbE card must be licensed. See Optional

PCIe cards (page 60) for more details.

NOTE: The StoreOnce 3100 does not support optional PCIe cards.

Checking for installed licenses

In the Navigator pane, click on License Management. This page details of any licenses that have been already installed. The following example shows

an HPE StoreOnce 3540 System which has been licensed for 100% storage capacity.

24 Configuring licenses

Applying a demo license

The Instant on or Demo license allows you to try out StoreOnce Catalyst and Replication before paying for and applying the Full license. It is time limited to 90 days.

1. In the Navigator pane, click on License Management.

2. On the License Management page, click Add License.

3. For the Input Type, select Key String.

4. For the License Key, type in the word “demo”.

5. Click OK to apply the license.

Applying a full license

Before you add a full license, you must redeem the license.

To redeem a license

1. Make sure you have a note of the Node Lock Serial Number from the License Management page on the StoreOnce GUI. The following example shows details from an StoreOnce 5100 System with four Capacity Upgrade Kits that have been installed and licensed prior to delivery.

2. Go to the HP Passport website.

3. Log in using your HP Passport user ID and password.

Applying a demo license 25

4. Obtain the unique LTU key as instructed on the License Entitlement Certificate. You may use Cut and Paste to copy it to a temporary file or save it to a .DAT file.

If you save the LTU as a file, sftp it into the StoreOnce System’s licenses directory.

NOTE: See the StoreOnce System User Guide for more information about applying licenses from a file.

5. Use the StoreOnce GUI to apply the license, as described in the next section.

To apply a full license

1. In the Navigator pane, click on License Management.

2. On the License Management page, click Add License.

3. For the Input Type, select Key String.

NOTE: See the StoreOnce System User Guide for more information about loading licenses from a file. The file must already be in the StoreOnce System’s licenses directory.

4. In the License Key box, type or paste the license string.

5. Click OK to apply the license.

If the license fails, a dialog box will appear that shows error details. Click OK to return to the

License Management page.

NOTE: For users who prefer to use the StoreOnce CLI, all licenses can be loaded with the

single StoreOnce CLI command license load. This command will load all licenses found in the licenses directory. See the StoreOnce CLI Reference Guide for more information.

26 Configuring licenses

6 Setting time zone and configuring NTP server

Using the StoreOnce GUI to set the time zone

There is no default time zone set for your StoreOnce appliance.

1. In the Navigator, select Time and Date.

2. In Time zone setting, select your desired region from the Select Region drop down. The list will contain a list of continents to choose from. Select the continent/region in which the StoreOnce appliance is located.

3. In Select Country, select the country where the StoreOnce appliance is located.

4. In Select Time Zone, select the appropriate time zone within the country you have chosen.

5. In the header for the Time zone setting section of the GUI, click Apply.

6. An Apply Time Zone settings dialog will appear. Select Yes to apply your changes. Select No to delete your settings.

A Time Zone setting success dialog box will appear. Click OK.

NOTE: The Date Settings portion of the Time and Date page allows you to manually set the date and time of the appliance.

Using the StoreOnce GUI to configure NTP server

The NTP server configuration provides the option of setting the time and date using one or more NTP servers. When using the NTP server to configure time and date, manual entry of time and date will be disabled. You can add up to two NTP server configurations.

1. In the Navigator, select Time and Date.

2. In NTP Server Configuration, click the checkbox for NTP Selection Enabled.

3. In the NTP Server Configuration title bar, select Add.

4. In the Add NTP server dialog, enter the following:

• Select the NTP server type: IPv4, IPv6, or Fully Qualified Domain Name

• Add the chosen NTP server address into the Address field.

5. Click Add. The address will be added to the NTP server configuration and NTP will be enabled.

Please note: There is no check that the NTP server is reachable after it is added to the configuration.

Using the StoreOnce GUI to set the time zone 27

6. In the confirmation dialog box, click OK. If the NTP time is behind the currently configured time on the appliance, you will see a

warning dialog box that reminds you to reboot the system using the system reboot command, and that system time will move backward as a result of that command.

28 Setting time zone and configuring NTP server

7 Creating user accounts and changing default passwords

Introduction

Two roles define the permissions associated with a user; they are called admin and user. Two default user accounts, one for each role, are created automatically when the system is installed

• Admin account: This account has permissions associated with an administrator who is responsible for configuring and managing the StoreOnce System. The default User Name and Password for this account is Admin, admin.

• User account: This account has operator permissions only and will not be able to carry out any system configuration; the default User Name and Password for this account is Operator, operator.

Immediately after installation, the administrator should change the default passwords and create additional user accounts, assigning permissions, as appropriate.

To add a local user

1. Log on as an Administrator and select User Management from the Device Configuration menu.

2. Click Add User.

3. Select a User Type of Local.

NOTE: There are two types of users:

• Local Users: A user created solely on the StoreOnce System.

• External Users: A user who belongs to an AD domain to which the StoreOnce System

has been joined. When you add an external user who is already a member of an existing AD group, you have the ability to assign this user to a different role than the group role. No password is required for the external user because that is controlled via the AD Domain server. See the StoreOnce System User Guide for more information about creating and configuring external users.

4. Enter the User Name of the Local User, and select a User Role of user or admin.

5. Click OK.

Introduction 29

To change passwords for local users

1. Log on as an Administrator and select User Management from the Device Configuration menu.

2. Select the user whose password you wish to change and click Modify. For a local user, you can modify the user role or the user password, or both.

3. Change the role of the user, if required. Enter and confirm the new password.

4. Click OK. At the confirmation of success page, click OK.

NOTE: See the StoreOnce System User Guide for more information about managing external users.

30 Creating user accounts and changing default passwords

8 Setting up email alerts

The Email Setup page displays the current configuration for sending out event notifications—which may be Warnings, Alerts or Information—via email. The Email Setup page includes information needed to route the email (SMTP server), as well as the association of event types with destination email addresses. A single event can generate a notification to multiple email addresses. Also, different sets of events can generate notifications to different email addresses.

Select Email from the Device Configuration menu item to display the current email setup.

To configure email settings

Click Configure and enter the required details.

Table 8 Email setup parameters

Email Notification

Reply To

To test email

1. Click Test to open the Test Email dialog.

2. Enter the destination email address and a subject, then click OK. An email message is sent only if email notification is enabled on the Email Setup page.

DescriptionName

Whether email notification is currently enabled or disabled. When email notification is disabled, the association between events and destination addresses remains valid, but the events do not produce email.

The mail server used to send out the email.SMTP Server

The address from which the notification email originates.Mail From

An optional address if you want the recipient to reply to an email address different from the address where the email originated.

To configure email settings 31

Email Events notification

Select Events from the Email menu option in the Navigator.

The Events notified by email page lists the event types that may be notified by email and the addresses to which the email notifications are sent. There are three types of events that generate email notifications, listed under the Severity column once they have been setup in Manage Email Notifications. If the same event generates email notifications to multiple addresses, a separate row is used to represent each event/email-address pairing. The fields are:

Table 9 Events notified by email parameters

DescriptionName

Severity of the event (INFO/WARN/ALERT).Severity

The email destination address.Email Destination

To manage email notifications

1. Click Manage Email Notifications to update the event/email-address association list.

2. On the Manage Email Notifications dialog, do one of the following:

• Choose an existing email address from the drop-down menu and click Select to display it in the Update events for addresses field

• Enter a new address directly into the Update events for addresses field

3. Select the event group(s) to be associated with the addresses (Alert, Warn, and/or Info), and click OK to update the list. The updated list is displayed almost immediately in the Events Notified by Email topic page.

32 Setting up email alerts

9 Setting up SNMP (Simple Network Management

Protocol)

There are a number of configuration tasks:

• If this is the first StoreOnce System to be added to the network, download the MIBs, Management Information Bases and register the MIBs with the Network Management application.

• Use the StoreOnce CLI to configure trap sinks and users.

• Use the StoreOnce GUI to set up the SNMP agent, for example with system contact details,

and view details of traps, users and events.

Management Information Bases (MIBs)

Two MIBs are used to represent the information handled by the StoreOnce System and they are called SEMI-MIB.mib and TRAP-DESTINATIONS-MIB.mib. These must be downloaded and registered with the Network Management application on the host, so that information from the StoreOnce System can be transmitted to and interpreted by the Network Management host, such as Insight Remote Support.

To download the MIBs, go to the HPE Support website at http://www.hpe.com/support and search for your StoreOnce System. Select the Software and driver downloads option and OS

Independent for the operating system. The MIBs are included under the MIB entry.

NOTE: When you connect subsequent StoreOnce Systems to the network, you only need to

update the MIBs if they are later models. For example, once you have downloaded the MIBs associated with StoreOnce Systems, those MIBs are valid for all subsequent StoreOnce Systems and any earlier models that are monitored by the Network Management application.

There are typically three stages to setting up the Network Management application for use with the StoreOnce System:

1. Register SEMI-MIB.mib and TRAP-DESTINATION-MIB within the base of MIBs supported by the Network Management application.

2. Update the existing system type database with the new system type for the StoreOnce System, based on the unique system object identifier.

3. Discover the StoreOnce System under the Network Management application.

NOTE: For further information about implementing these three stages, refer to the MIB release

notes and to the documentation supplied with the Network Management application.

Configuring SNMP on the StoreOnce Management Console

StoreOnce CLI

Refer to the HPE StoreOnce CLI Reference Guide for detailed instructions on StoreOnce CLI commands with syntax for parameters and example output.

Use the StoreOnce CLI at initial configuration to:

Management Information Bases (MIBs) 33

1. Define the host to which the SNMP agent sends traps. Use the following StoreOnce CLI command (note that snmp v1 and v2 use different parameters to SNMP v3).

snmp add trapsink

2. Add SNMP users and set any authentication required. Use the following StoreOnce CLI command:

snmp add user

3. Send a test event to IRS and other trap recipients to test that SNMP is set up correctly and that traps are getting to the trapsinks. Use the following StoreOnce CLI command.

snmp send testtrap

NOTE: Once SNMP has been configured, you can also use the SNMP Test function on the StoreOnce GUI page to test that SNMP is set up correctly and that traps can successfully make it to the trapsinks.

NOTE: You will need to use the StoreOnce System CLI to perform other advanced operations, such as to add or delete trap hosts, to add or delete users, or to enable or disable SNMP. The StoreOnce GUI provides a useful option after configuration for viewing trapsink and user details, and for viewing events.

StoreOnce GUI

In the Navigator select SNMP from Device Configuration. During initial configuration, use the top half of the page to modify SNMP Agent details.

NOTE: The bottom half of this page contains SNMP Trapsinks and SNMP Users. These are both configured on the StoreOnce CLI and cannot be modified from the StoreOnce GUI. For more information about the information shown on the SNMP Trapsinks and SNMP Users tabs, see the Online Help or the user guide for your product.

Modify the SNMP Agent Setup

1. In the SNMP Agent Setup pane, click Modify.

34 Setting up SNMP (Simple Network Management Protocol)

2. In the Modify SNMP Agent window, modify the configuration of the SNMP Agent as desired, and click OK.

Table 10 SNMP Agent configuration parameters

DescriptionName

System description

SNMP version

Encrypt Passwords and Communities

System Contact

System Location

Configuring SNMP on the StoreOnce Management Console 35

This is the description for the StoreOnce system configured for the agent.

This is the SNMP version of the agent (version 1, 2, or 3). The default is 2.

This shows the state of the agent (off, on).State

This is the port location of the agent.Port

This defines whether encryption for passwords and communities is on or off.

This is the contact information for the system administrator, which may be a name, email address, or phone number. A maximum of 20 characters is allowed.

This is the physical location of the StoreOnce appliance. A maximum of 20 characters is allowed.

Table 10 SNMP Agent configuration parameters (continued)

DescriptionName

Read Community

System Object ID

Engine ID

Allow non-V3 read requests

This defines the SNMP Read Community string. The default is public. If you want to restrict read access, enter a string of up to 20 characters. This string acts as a password for Read access and must be manually configured in the management application so that it can access events.

The SNMP agent unique System Object ID. SNMP agents (running on a StoreOnce Device) supporting HP-httpManageable-MIB must provide a unique System Object ID. This ID is used by network management entities to determine the monitoring capabilities of a device.

This optional device-specific parameter can be provided to an SNMP version 3 trap listener device such as HP SIM (or any third party tool) to listen to version 3 traps coming from the device.

This optional parameter can be provided during version 3 configuration. If the value is yes, versions 1 and 2 are supported along with version 3. If the value is no, only version 3 is supported. If this parameter is not configured, only version 3 will be supported.

36 Setting up SNMP (Simple Network Management Protocol)

10 Generating the SSL certificate

SSL certificates

The StoreOnce Management GUI is accessed via the HTTPS protocol which requires the exchange of an SSL (Secure Sockets Layer) certificate to authenticate the connection between web browser and the StoreOnce appliance. The StoreOnce appliance by default will return a generic SSL certificate which is created when the system is manufactured. This generic certificate does not uniquely identify the appliance, and therefore is not considered to be secure by the web browser.

The user has the option to change the SSL certificate to provide a better level of authentication. This guide describes how to generate a self-signed certificate. If you wish to generate a certificate signing request see the StoreOnce System User Guide.

To generate a self-signed certificate

1. Select User Interface — SSL Certificate from the Navigator.

2. On the SSL Certificate page, click Modify.

3. Enter the requested information.

DescriptionField

Name

Number of days valid

Name of the system, in the form of either IP Address, or FQDN

State the appliance is located inState

City the appliance is located inCity

Organization of the certificate requestorOrganization

Organization unit of the certificate requestorOrganization unit

Email address of the certificate requestorEmail address

Country the appliance is located inCountry

Maximum number of days the certificate will remain valid. Values are 0 to 36363

4. Click Generate. A message is displayed warning the user that the existing certificate will be overwritten.

5. Click OK. A success message is displayed. The certificate is now stored locally on the system.

The new SSL certificate will not take effect until the StoreOnce appliance is rebooted.

SSL certificates 37

11 Expanding storage capacity, if supported

NOTE: The StoreOnce 3100 System does not support additional storage.

StoreOnce 3500 Series

The StoreOnce 3500 Series does not support the addition of storage expansion enclosures. It is supplied with 12 disks installed. The StoreOnce 3540 model is supplied with twelve 4–TB disks installed; the StoreOnce 3520 model is supplied with twelve 2–TB disks installed. The base configuration for both models uses 50% of the available capacity (24 TB or 12 TB).

• If configured in the factory for the full capacity of 48 TB (3540 model) or 24 TB (3520 model), all storage will already be licensed and is available for use without any further action.

• If not factory configured, the license entitlement will be delivered to the user via email. To complete configuration of the storage, redeem the license and use the StoreOnce GUI to apply it. The expanded storage is available for use; no further configuration is required.

To view license details

1. Click Device Configuration in the Navigator pane. Select License Management.

2. Verify that there is a license for the Capacity Upgrade Kit.

3. If the license is missing, see (page 25) for information about applying licenses.

4. Once the license is applied, the storage is available for use.

To view storage status

1. Click Storage in the Navigator pane. Select the Storage Configuration tab.

2. Click Scan for Storage. You will see a storage scan in progress message. The scan can take up to 5 minutes.

3. An Information dialog box will appear that tells you to click Scan for Storage. Click OK.

38 Expanding storage capacity, if supported

4. If storage has been pre-configured, the following prompt is displayed. Click OK.

5. The storage expansion configuration will be shown. See the online help for information about the fields on this page.

NOTE: If the additional storage has not been pre-configured, there will be details in the Unconfigured Storage section. In the Capacity section there will be a value against the Unlicensed Capacity with a link to Apply License.

StoreOnce 5100 System and StoreOnce 5500 System

There are two scenarios:

• Scenario 1: You have received the StoreOnce System from the factory pre-configured with additional storage enclosures. This means that it is licensed and expanded ready for use. The label on the rear of the Capacity Upgrade Kit identifies the server to which it belongs and the sequence in which it should be installed.

• Scenario 2: You are adding one or more StoreOnce Capacity Upgrade Kits to an existing installation. The storage will not be licensed or expanded.

IMPORTANT: Storage expansion after installation with the StoreOnce 5100 System and StoreOnce 5500 System is beyond the scope of this guide. Please refer to the StoreOnce 5100

48 TB Capacity Upgrade Kit Guide and the StoreOnce 5500 44 TB and 60 TB Capacity Upgrade Guide supplied with the expansion enclosures for instructions.

StoreOnce 5100 System and StoreOnce 5500 System 39

12 Checking for the latest software

It is good practice to verify that the system is running the latest software after installation.

Suppressing remote events

It is a good idea to enable Remote Event Suppression mode when upgrading firmware and software. When enabled, Remote Event Suppression flags all outbound event messages to let the HPE Support team that the system is undergoing some form of maintenance, such as network reconfiguration, that does not require a case to be raised with HP Support. On the StoreOnce GUI select Eventsin the Navigator and go to the Settings tab. Or use the StoreOnce CLI command system enable remoteeventsuppression "reason", as described in the StoreOnce System CLI Reference Guide.

Remote event suppression is automatically disabled after 24 hours or after a reboot. Or run system disable remoteeventsuppression to re-enable normal event notification once you have finished the software or firmware update.

To check software version

1. Click on StoreOnce in the Navigator and look at the Software Revision under System Information.

2. Check HPE Support to find out if a later software release is available at www.hpe.com/ support/softwaredepot.

3. Download the software release and follow the instructions in the accompanying Release Notes to install the software.

To view and upgrade firmware

When subsequently adding storage to a StoreOnce 5500 or 5100 System, or adding 10 GbE Network or FC cards to a StoreOnce 5500, 5100 System or 3500 Series, it I also good practice to check for firmware updates before installing the Optional Hardware.

1. Select Firmware from the Device Configuration menu item in the Navigator.

2. Click Scan to perform a check on the currently installed firmware versions for all components associated to the selected node. This will populate the firmware tabs. This may take several minutes to run.

NOTE: The scan will fail if a firmware update is already in progress.

40 Checking for the latest software

3. Look for components that have a Recommended Action of either Upgrade or Downgrade. After you have run Scan or Scan All, components will automatically be selected for upgrade or downgrade.

NOTE: When the firmware updates are initiated, the backup devices will be taken offline. Before performing this step, check that there are no outstanding backup jobs pending.

• If there are only one or two, click in the appropriate check box to select them and click

Update Selected.

• If there are many, click Update All. This will attempt to update all components that are

in the state where there is an update recommended; it will not try to update components that do not need an update.

The Status field will show which components are being updated and which updates have been completed.

4. When all updates are completed, a reboot may be required.

NOTE: In some cases, when the firmware update has completed, you will need to perform a cold boot. A pop-up message will appear on your GUI screen after updates are completed if a cold boot is required (a cold reboot is a physical power cycle of the appliance while waiting for 60 seconds before powering the appliance back up).

To view and upgrade firmware 41

13 Configuring Remote Support via STaTS

Remote Support via STaTS monitors your system and allows the system to proactively contact Hewlett Packard Enterprise if issues arise on the system.

General procedure for setting up Remote Support via STaTS on the StoreOnce Management GUI

Remote Support via STaTS is a standard feature that is enabled and available to all users. If you do not configure Remote Support via STaTS, you will be prompted to do so every time

you log onto the StoreOnce Management GUI. To prevent this, you should go to the Remote Support pages on the StoreOnce Management GUI and either configure it, or select No Support, as appropriate.

NOTE: The examples in this section are generic; they are not intended to be product specific, merely to illustrate the overall procedure.

For information about using specific GUI pages to configure Remote Support, see the appropriate sections in the StoreOnce System user guide. The sections in the User Guide also contain example screenshots.

1. Go to the Remote Support pages of the StoreOnce Management GUI.

2. Click Modify. Most fields have default values that do not need to be edited. However, you must provide the details for the proxy server that enables internet access for Remote Support. If required for the network environment, check the Enable Authentication box and provide authentication name and password details. Click OK.

NOTE: Details for the Enterprise Server (the server that will receive the event messages) are provided by the StoreOnce System and should not be edited.

3. Select Customer Information. Click Modify and enter technical contact details for the customer site. It is important to fill in the information on this page because HPE Support will use it to provide feedback and instructions on resolving any issues. Information is required for all fields marked with an asterisk.

4. Select Entitlement. The system will extract the warranty serial information from the BIOS. Warranty serial number information present in the BIOS cannot be modified.

5. Click Send Test Event on the Remote Support page and use the Events page to verify that the test event was sent.

6. Contact HPE Support and ask to verify a remote support event has been received. The HPE Support person will check on the database portal that the event has been received

and will also verify that warranty/serial/part numbers are valid and under warranty (or have valid care packs).

This completes Remote Support via STaTS verification.

42 Configuring Remote Support via STaTS

More about warranty details

• StoreOnce 3100 and 3500 Systems: These systems have a single entry. The warranty serial number covers both the server and the embedded disks.

• StoreOnce 5100 Systems: These systems have a separate entry for the server, where the warranty serial number covers both the server and the embedded disks.

If additional storage enclosures have been installed, there will be a separate entry for each enclosure, and each entry will have a unique warranty serial number. (The warranty product number is identical for each enclosure.)

• StoreOnce 5500 Systems: These systems have a separate entry for the server, where the warranty serial number covers both the server and the base storage.

If additional disk packs have been installed, there will be a separate entry for each disk pack. This is for information only; disk packs do not carry warranty details (the warranty columns will show Not Applicable).

If an additional disk enclosure has been installed, it will have a separate entry with a unique warranty serial number. (Additional disk packs installed in the additional enclosure are displayed without the warranty serial number or the warranty part number and this is a non-editable field.)

More about warranty details 43

14 Complete network configuration

Assuming you have only configured LAN port 1 (eth0) at this point, you will have a network configuration that contains a single Port Set on a 1 GbE network containing one Subnet. This is typically the network connection for the StoreOnce Management Console.

You can either edit the configuration or create a new one to cater for the requirements of your networking environment. For example:

• You may wish to use a bonded Port Set for the StoreOnce Management Console.

• StoreOnce 3100 System: You may wish to configure the remaining 1 GbE ports for dedicated

backup and/or replication and StoreOnce Catalyst Copy.

• StoreOnce 3500 Series, StoreOnce 5100 System and StoreOnce 5500 System: You have the same 1 GbE configuration possibilities as the StoreOnce 3100 System, but you may also have 10 GbE Network cards installed.

Read this chapter to find out how to use the StoreOnce GUI to add a network configuration. Make sure you understand your hardware and networking environment before creating the configuration.

IMPORTANT: For reference information about configuring networks with StoreOnce see More

about network configuration (page 63). This provides more details guidelines on VLAN subnets

and IPv6 and IPv4 protocols. For information about StoreOnce 10 GbE Optional Hardware see

Optional PCIe cards (page 60).

NOTE: Administrators who have experience of installing and configuring StoreOnce Systems may prefer to use the StoreOnce CLI commands, particularly net set wizard to configure the network for the first time. This is described in the StoreOnce CLI Reference Guide.

To add a custom network configuration

The following steps provide an overview of the process that is valid for both the StoreOnce GUI and StoreOnce CLI..

1. Create the configuration (or copy an existing one) and specify the DNS servers, as required.

2. Create the first Port Set and save the configuration. At this point you may decide to set up

Subnets for the Port Set, or to continue to set up all required Port Sets before defining Subnets for each Port Set.

3. Create the required Subnets for each Port Set and save the configuration.

4. Validate the configuration.

5. If validation fails, correct errors. If it passes, either activate immediately at the prompt. Or save the configuration and activate subsequently from the Custom Network Configuration List.

TIP: If configuring multiple VLANs, or reconfiguring a complex network, it may take several

minutes for the configuration to activate. During this time the Current Configuration page will show the previous configuration and will be updated once activation is complete for the new configuration.

Step 1: Create new configuration and define DNS servers

1. On the Custom page, click on the New button.

2. Enter a Config Name. The name must be unique; spaces and special characters are not permitted but underscore is allowed. The Config Description is optional. However, it is

44 Complete network configuration

good practice to put the configuration name into the description field because the description is copied to the current configuration, when the configuration is activated.

3. Click on the Create button. At this point a new configuration will be opened for you to edit.

NOTE: If there is an existing configuration that you wish to use as a template, select it from the Copy Existing drop-down list.

4. As appropriate, select IPv4 or IPv6 for any DNS servers and enter the required addresses in the appropriate format. Click Save.

Table 11 Network Configuration IP protocol and DNS fields

DescriptionField name

Name of the configuration

Protected

This reflects the name of the configuration selected in the list.

This checkbox is always greyed out for the Current and Factory Default configurations because they cannot be edited. Custom configurations can be edited and the checkbox is active to indicate their protection status.

DNS server details: These settings apply across all other settings.

To add a custom network configuration 45

Table 11 Network Configuration IP protocol and DNS fields (continued)

DescriptionField name

Protocol: IPv4 or IPv6

DNS Address 1/2/3

The radio button selected defines the Internet Protocol for the DNS servers.

Up to three IPv4 and/or IPv6 DNS addresses may be defined. The format of the address details is as appropriate for the protocol selected. In order to use FQDNs “Fully Qualified Domain Names” rather than an IP address to access the StoreOnce System, the DNS server addresses that you provide should be able to resolve addresses for all configured subnets. If you are using IPv4 and IPv6 addressing, then DNS servers configured need to be able to resolve both IPV4 and IPV6 FQDNs. Up to three DNS servers (one primary, and two backup servers if the primary is unavailable) may be configured for the StoreOnce System, which have IPv4 and/or IPv6 addresses.

Step 2: Create Port Sets

1. On the Port Set bar click Add to create the first Port Set.

2. Enter a name for the Port Set and select the ports to use. Available ports depend upon the model of StoreOnce System and whether ports have already been assigned. Only those ports that are available are active for selection; others are greyed out if they are already in use.

Some hardware products support optional PCI-E cards for 10 Gbit Ethernet. If your system has these cards installed, they are included in the Ports section with the network type clearly indicated.

See Optional PCIe cards (page 60) for more information about optional hardware. Click on the Show Port Picture link to display a picture of the rear of the model with ports

labeled.

46 Complete network configuration

Table 12 Network Configuration Port Set fields

DescriptionField name

The name of the Port SetPort Set Name

Ports

Bond mode

VLAN Tagging Enable

Frame size

The ports that have been defined for use by the Port Set and their speed. All hardware products have four 1Gbit ports. 10Gbit ports may be available for some hardware products. This depends upon whether the model supports 10Gbit Ethernet and whether network cards have been installed.

Any bond mode that has been defined. Bond modes are only appropriate if there is more than one port in the Port Set.

This defines whether the Port Set is VLAN enabled or not.

This defines the amount of data contained in an Ethernet frame, the default is 1500 bytes. Larger size frames, often referred to as "Jumbo" frames, can improve performance of the Port Set. Use this field to increase or decrease the value, which must be an integer between 1280 and 9000.

IMPORTANT: Other devices on the network (clients and switches) must also be configured to enable Jumbo frames for transfer of frames larger than 1500 bytes to be possible and to avoid packets fragmenting or dropping.

3. If multiple ports are selected, the Bond Mode selection will be active. If required, check the VLAN Tagging Enable box and click OK.

NOTE: VLAN tagging is not supported with Bonding Mode 6.

To add a custom network configuration 47

4. At this point you may choose to define the Subnets for the Port Set or to create additional Port Sets by clicking on Add in the Port set section. For the purposes of this example, we shall continue to Subnet configuration.

TIP: It is good practice to Save the network configuration at regular intervals.

Step 3: Create Subnets

1. Select the Port Set and click Add in the Subnet section.

Table 13 Network Configuration New Subnet fields

DescriptionName

The name of the SubnetName

Select IPv4 or IPv6.Protocol

IP address

Default Subnet

The IP address for the subnet, in the appropriate format for the protocol selected.

When checked, this box indicates that this is the Subnet that contains the default gateway. A default subnet should be provided for both IPv4 and IPv6 networks.

The network maskNetwork Mask (IPv4 only)

The network prefix in CIDR formatPrefix (IPv6 only)

The domain nameDomain Name

The VLAN tag ID (2 to 4096)VLAN tag

2. Provide the Subnet details listed in Network configuration subnet fields (page 48), and click OK.

• For IPv4 Subnets, select the IPv4 button and provide the relevant details.

• For IPv6 Subnets, select the IPv6 button and provide the relevant details.

• DHCP Subnets may support both IPv4 and IPv6 protocols.

48 Complete network configuration

3. Repeat until all the Subnets for the selected Port Set have been defined.

• Each physical Port Set may be configured with one Subnet that uses the IPv4 protocol and one Subnet that uses the IPv6 protocol.

• If the Port Set is VLAN enabled, it is possible to add a total of 128 VLAN Subnets. These total values apply across the whole network configuration, not per Port Set.

• If DHCP is used, one IPv4 and one IPv6 subnet will be consumed.

4. Click Save to save all configuration details.

Step 4 and 5: Validation and Activation

1. Click Validate to validate the network configuration. If there are any errors, the error message will guide you to the parts of the configuration that need correcting. Make the necessary changes, save them and click Validate again.

2. If validation is successful, you have two choices. The StoreOnce System Management GUI will prompt you to activate the new configuration immediately. Or you can save it and activate it separately from the Network Configuration — Custom page.

NOTE: It is not possible to activate a new configuration if storage addition is in progress.

To add a custom network configuration 49

15 Additional configuration tasks

Once you have completed configuration tasks for the StoreOnce System, be sure to save the configuration. Depending upon your backup environment. it may also be necessary to configure the media servers that are backing up to the StoreOnce System.

• Saving the configuration and keystore (page 50)

• Running a system confidence check (page 51)

• Configuring media servers to use StoreOnce Catalyst (page 51)

• Driver installation (VTL only) (page 52)

• iSCSI Initiator (VTL only) (page 52)

Saving the configuration and keystore

Saving the configuration

It is strongly recommended to save the configuration whenever you make changes to it. The configuration consists of two parts:

1. A set of instructions in the form of a text file, devconfig<timestamp>.txt, for the user to manually restore some of the network and device management configuration settings that cannot be automatically restored.

2. A zip file, devconfig<timestamp>.zip, containing StoreOnce device configuration settings that automatically restore configuration settings that have been created for StoreOnce VTL, NAS, Catalyst, Replication and housekeeping functions.

IMPORTANT: If settings in the text file need to be restored, the manual restore should always be carried out before the automatic restore. See the StoreOnce System User Guide for more information about saving and restoring configurations.

To save the configuration:

1. Open the puTTy (or other ssh) application and login to the StoreOnce CLI as an Admin user. Save the configuration using the StoreOnce CLI command:

config save devices

2. Using sftp protocol and an application, such as filezilla, copy the following files from /config to your local machine.

• devconfig_<cluster ID and serial number><date and time>.zip

• devconfig_<cluster ID and serial number><date and time>.txt

Saving the encryption keystore

Data at Rest and Data in flight encryption use encryption keys. Encryption keys are written to a key store which may be managed locally on the StoreOnce System or externally using a Key Manager utility. The key store should be backed up and saved securely offsite in case the original key store is corrupted. However, be sure to keep only the latest version of the key store. See the StoreOnce System User Guide for more information and for detailed instructions a bout configuring an External Key Manager..

The StoreOnce CLI command config save keystore that backs up the key store, also encrypts it, ensuring that it can only be decrypted by the StoreOnce System, should you need to restore it.

50 Additional configuration tasks

NOTE: Data at rest and Data in flight encryption are two of three security features that can be applied using the Security license (which must be purchased and applied in the normal way).

Running a system confidence check

It is good practice to use the StoreOnce CLI command, system confidencechecker at the end of installation to run a self-test report on the StoreOnce System. For the products described in this guide, this will report on any problems with the File System and external network connections. Refer to the StoreOnce System CLI Reference Guide for more information about using this command.

system/confidencechecker# runtest all

Confidence checks running. Checks will take maximum of 60 seconds. Please wait...

############################################################################### # # # CONFIDENCE REPORT # # # ###############################################################################

Report Date: Wed Nov 18 11:55:40 UTC 2015 Product ID: HPE StoreOnce 3540 System Cluster S/N: XXXXXNNNNNNXX Version: 3.14.0-1539.3 Test Type: all

### FILE SYSTEM REPORT ########################################################

File System Check: [RESULT]

PASSED

### INTERNAL NETWORK REPORT ###################################################

Internal Network Check is supported only on HP StoreOnce multinode products.

### EXTERNAL NETWORK REPORT ###################################################

External Network Check: [RESULT]

### SAS CONFIGURATION REPORT ##################################################

Sas Configuration Check is supported only on HP StoreOnce multinode, 5500 and 4900 backup products.

### NOTE ######################################################################

For any warning or error messages in this report, please consult the troubleshooting section in the customer user guide and follow the steps to perform corrective action.

### END #######################################################################

Command Successful

PASSED

Configuring media servers to use StoreOnce Catalyst

With HPE Data Protector the StoreOnce deduplication engine is embedded in the HPE Data Protector Media Agent. No additional plug-ins are required.

For other backup environments HPE has developed OpenStorage (OST) Plug-ins that create the interface between the backup application and the StoreOnce Catalyst store. For further details go to:

http://www.hpe.com/info/ebs

This software is available free with all StoreOnce Systems that are licensed to use StoreOnce Catalyst. The software, including release notes and documentation, can be downloaded from: http://www.hpe.com/support/softwaredepot.

Running a system confidence check 51

Search for StoreOnce in the Search Software Depot search box. The search result includes the StoreOnce System Software for all products, VSA evaluation files,

and QR images for all hardware platforms, plus a link to StoreOnce Free Software. Click on StoreOnce Free Software to access the Plug-ins. Follow the instructions included in the download to install the plug-ins.

Driver installation on client server (optional, VTL only)

To create Virtual Tape Devices on the StoreOnce System, two drivers are required on the client server:

• HP LTO Tape driver: allows your system to recognize the Ultrium tape devices created by the StoreOnce System.

Tape drivers can be installed from the HPE website for driver updates at http:// www.hpe.com/support/hpesc. Search on the Product name and select Download Drivers and Software.

• Medium changer driver: No additional medium changer driver is required because Microsoft Windows provides a suitable generic driver and all backup applications provide their own changer drivers.

NOTE: Certain backup applications require their own drivers for both the tape device and medium changer. For many applications these are installed automatically during the software installation process. If the backup software is already installed, you may need to update manually the drivers after installing the StoreOnce System.

After installation, the StoreOnce System does not appear as a device under My Computer and it is not mapped to a drive letter. The host machine requires a backup application to back up and restore data. However, if drivers are installed, the backup system can be viewed as a tape drive (1) and medium changer (2) from the Device Manager.

NOTE: For a Fibre Channel StoreOnce system, a new “unknown” device will be discovered in Device Manager. This device is required only to ensure that a Fibre Channel target exists as LUN 0 in the SAN. No functionality is provided by this device and no driver is required. Note that this device will be replaced by the Catalyst Over Fibre Channel initiator device if CoFC is configured.

iSCSI Initiator (VTL only)

iSCSI is a protocol for sending SCSI commands via Ethernet. It defines how SCSI packets are translated to Ethernet packets and connects to the required devices. An iSCSI initiator may be hardware or software and should be running on each host. If the host does not have an iSCSI initiator, it will not be able to connect to the library configured on the StoreOnce System and will not be able to perform backups.

For Linux and UNIX operating systems an iSCSI initiator is embedded in the operating system. Please refer to the StoreOnce System Linux and UNIX Configuration Guide for further information. Make sure that you have downloaded the latest operating system patches before you configure your system.

For Windows systems the Microsoft iSCSI initiator is required to connect to any Virtual Tape Libraries created on the StoreOnce System. The iSCSI initiator ships with later versions of Microsoft Windows, but not with Windows 2003 or earlier. So, if required, it must be retrieved from the Microsoft website.

NOTE: With some versions of Windows the iSCSI initiator service is not started by default. This component must be configured manually by the user to run on startup. Refer to Windows documentation for more details.

52 Additional configuration tasks

16 Hardware overview reference section

SID

1 2 3 4 5 6 7 8

1 2

4 5321

iLO

PS2

PS1

111213151617 14 9 810

71 2 3 4 5 6

This chapter describes the front and rear views of each StoreOnce System.

StoreOnce 5500 System

The base StoreOnce 5500 System is a 2U server with 5U disk enclosure and 1U support shelf. Refer to SAS cabling for StoreOnce 5500 Systems (page 10) for examples of SAS cabling configurations.

StoreOnce 5500 System front and rear views, server

Figure 7 StoreOnce 5500 System server front view

Health LED5

Figure 8 StoreOnce 5500 System server rear view

UID button LED2OS disks1

Power on/standby button and system power LED4NIC status LED3

Slot 2, first RAID controller card2Slot 1, available for Optional Hardware1

Slot 4, available for Optional Hardware4Slot 3, second RAID controller card3

Slot 6, available for Optional Hardware6Slot 5, available for Optional Hardware5

Power supply 1 (PS1)8Optional serial port7

Video connector10Power supply 2 (PS2)9

1Gb RJ45 Port 3121Gb RJ45 Port 411

1Gb RJ45 Port 1 (eth0)141Gb RJ45 Port 213

Rear UID LED17

USB connectors16iLO4 connector15

StoreOnce 5500 System 53

Front and rear views of the disk enclosure

For more information about LEDs see the StoreOnce 5500 System Maintenance and Service Guide.

Figure 9 Front view of StoreOnce 5500 System disk enclosure

UID button/LED2Hard drive LEDs1

GSI LED4Internal health LED3

Figure 10 Rear view of StoreOnce 5500 System disk enclosure

Fans3, 9, 16, 21

I/O module SAS port 15, 11, 13,

Display8

54 Hardware overview reference section

Power On/Standby button and LEDs2Power supplies1, 7, 17, 22

I/O module LEDs4, 10, 15,

I/O module SAS port 26, 12, 14,

StoreOnce 3100 System

1 2 3

4 5

91011

The StoreOnce 3100 System comprises a 1U 4–disk server, that provides four 1 GbE ports for connecting to an Ethernet network. It does not support 10 GbE Network or Fibre Channel connection.

Figure 11 StoreOnce 3100 System front view

USB 3.0 port2Pull out label with serial number1

NIC status LED4UID LED3

Power on/standby button and system power LED6Health LED5

Figure 12 StoreOnce 3100 System rear view

USB connectors13

Slot 2 (not used)2Slot 1, RAID controller1

Power supply 2 (optional, must be purchased)4Slot 3 (not used)3

Video connector6Power supply 15

1Gb RJ45 Port 381Gb RJ45 Port 47

1Gb RJ45 Port 1 (eth0)101Gb RJ45 Port 29

Serial connector12iLO4 connector11

NOTE: The base configuration has a single power supply.

StoreOnce 3100 System 55

StoreOnce 3500 Series

3 421

Storage expansion

The StoreOnce 3500 Series does not support the addition of storage expansion enclosures. It is supplied with 12 disks installed.

• The StoreOnce 3540 model is supplied with twelve 4–TB disks installed.

• The StoreOnce 3520 model is supplied with twelve 2–TB disks installed.

The base configuration for both models uses 50% of the available capacity (24 TB or 12 TB). If configured in the factory for the full capacity of 48 TB (3540 model) or 24 TB (3520 model), all storage will already be licensed. If not factory configured, the license entitlement will be delivered to the user via email.

IMPORTANT: When increasing storage capacity from 50% to 100%, the only installation and configuration task is to apply the license for the additional capacity, as described in (page 25).

Optional hardware

The StoreOnce 3500 Series provides four PCIe slots for the addition of StoreOnce 10 GbE or 10 GbE-T Network Cards or StoreOnce 8Gb Fibre Channel cards. These additional PCIe cards may be pre-installed or supplied in separate boxes. Some cards also require SFP+ transceivers, which will be supplied with the kit.

IMPORTANT: Refer to the StoreOnce 10 GbE Network Card and StoreOnce Fibre Channel Card Installation and Configuration Guide for detailed instructions about installing and cabling

optional PCIe cards and make sure the correct SFP+ transceivers are fitted, if required.

Front and rear views

Figure 13 StoreOnce 3500 Series front view

Health LED2NIC status LED1

UID button LED4Power on/standby button and system power LED3

56 Hardware overview reference section

Figure 14 StoreOnce 3500 Series rear view

iLO

PS2

PS1

1 2 3 4 5 6 7

891011121314151617

Slot 2, SAS expander card2Slot 1, available for Optional Hardware1

Slot 4, available for Optional Hardware4Slot 3, RAID controller card3

Slot 6, available for Optional Hardware6Slot 5, available for Optional Hardware5

Power supply 1 (PS1)8Optional serial port7

Video connector10Power supply 2 (PS2)9

1Gb RJ45 Port 3121Gb RJ45 Port 411

1Gb RJ45 Port 1 (eth0)141Gb RJ45 Port 213

Rear UID LED17

StoreOnce 5100 System

Storage expansion

The StoreOnce 5100 System supports capacity expansion. Up to five Capacity Upgrade Kits may be added to the base configuration. These are factory configured and will have a label in the format: JBOD # for <server_warranty_number>. The Capacity Upgrade Kits must be connected to the correct StoreOnce 5100 System in the recommended sequence. If they are not, the StoreOnce 5100 System will not be able to discover the storage and make it available for use.

IMPORTANT: Refer to the HPE StoreOnce 5100 48TB Capacity Upgrade Kit Guide for detailed instructions about installing and configuring Capacity Upgrade Kits both at initial installation and at a later date.

Optional hardware

The StoreOnce 5100 System provides four PCIe slots for the addition of StoreOnce 10 GbE or 10 GbE-T Network Cards or StoreOnce 8Gb Fibre Channel cards. These additional PCIe cards may be pre-installed or supplied in separate boxes. Some cards also require SFP+ transceivers, which will be supplied with the kit.

USB connectors16iLO4 connector15

IMPORTANT: Refer to the StoreOnce 10 GbE Network Card and StoreOnce Fibre Channel Card Installation and Configuration Guide for detailed instructions about installing and cabling

optional PCIe cards and make sure the correct SFP+ transceivers are fitted, if required.

StoreOnce 5100 System 57

Front and rear views

3 421

iLO

PS2

PS1

1 2 3 4 5 6 7 8 9

10111213141516171819

Figure 15 StoreOnce 5100 System front view

Figure 16 StoreOnce 5100 System rear view

Health LED2NIC status LED1

UID button LED4Power on/standby button and system power LED3

Slot 2, SAS expander card2Slot 1, available for Optional Hardware1

Slot 4, available for Optional Hardware4Slot 3, RAID controller card3

Slot 6, available for Optional Hardware6Slot 5, available for Optional Hardware5

OS drive 18Optional serial port7

Power supply 1 (PS1)10OS drive 29

Video connector12Power supply 2 (PS2)11

1Gb RJ45 Port 3141Gb RJ45 Port 413

1Gb RJ45 Port 1 (eth0)161Gb RJ45 Port 215

USB connectors18iLO4 connector17

Rear UID LED19

StoreOnce 5100 System with Capacity Expansion

IMPORTANT: For ease of installation HPE recommends daisy chaining Capacity Upgrade Kits so that all enclosures are either above or below the head server. The supplied SAS cable supports this configuration. Different length SAS cables (up to a maximum of 2 m) are available, but these must be ordered separately.

58 Hardware overview reference section

Figure 17 Cabling showing five Capacity Upgrade Kits below the head server

4 1

iLO

PS2

JBOD22JBOD11

JBOD44JBOD33

SAS connector on RAID controller on head unit6JBOD55

8P1 connector on I/O module (SAS IN from head

unit or previous expansion shelf)

P2 connector on I/O module (SAS OUT to next expansion shelf)

StoreOnce 5100 System with Capacity Expansion 59

17 Optional PCIe cards

StoreOnce software version 3.14.0 and later supports the addition of 10 GbE Network and/or Fibre Channel PCIe cards as listed in the table below.

Table 14 PCIe slot configuration options for StoreOnce Systems

PCIe slots available for additional cardsProduct Name

Card choices

NoneStoreOnce 3100 System

Four: slots 1, 4, 5 and 6StoreOnce 3500 Series

Four: slots 1, 4, 5 and 6StoreOnce 5100 System

Four: slots 1, 4, 5 and 6StoreOnce 5500 System

PCIe slot allocation at delivery

If you have ordered additional PCIe cards with the base product, the StoreOnce System will have the correct cards installed in the correct PCIe slots, and they will be configured and licensed when the product is supplied. You must insert the SFP transceivers, if required, attach the appropriate cables and connect to the network or FC SAN.

IMPORTANT: For detailed information about installing additional PCIe cards after initial delivery, see the StoreOnce Optional Hardware Installation and Configuration Guide.

The addition of 10 GbE and/or FC cards is not supported

10 GbE SFP or 10 GbE-T Network card

8 Gb Fibre Channel card

10 GbE SFP or 10 GbE-T Network card

8 Gb Fibre Channel card

10 GbE SFP or 10 GbE-T Network card

8 Gb or 16 Gb Fibre Channel card

The following drawing illustrates the rear view of a StoreOnce 3500 or 5100 System. Remember that:

• The cards installed in each slot are determined by your purchase order, so any illustrations are examples only.

• The PCIe cards must be installed in the correct slot sequence.

For connection to Ethernet, the 10 GbE network cards must be installed, starting with

◦

slot 1, in the slot sequence 1, 4, 5, 6.

◦ For connection to SAN, the FC cards must be installed, starting with slot 6, in the slot

sequence 6, 5, 4, 1.

• SFP+ transceivers are required with the FC cards and the 10 GbE SFP cards. No additional hardware is required for the 10 GbE Base-T cards.

NOTE: The StoreOnce 3100 System does not support the addition of PCIe cards.

60 Optional PCIe cards

Figure 18 Rear view of StoreOnce 5100 System, highlighting additional PCIe slots

iLO

PS2

PS1

1 2 3 4

iLO

PS2

PS1

21 21

iLO

PS2

PS1

Slot 1, populated with 10 GbE card1

Slot 4, populated with 10 GbE card2

Slot 5, populated with FC card3

Slot 6, populated with FC card4

Port numbering on PCI cards

Figure 19 10 GbE cards

Port 2 on 10 GbE cards1

Port 1 on 10 GbE cards2

Figure 20 FC cards

16 Gb FC card8 Gb FC card

Port 2Port 11

Port 1Port 22

PCIe slot allocation at delivery 61

Viewing hardware options

To view the hardware options that are currently installed, go to Device Configuration and select

Optional Hardware. Locate the Fibre Channel Controller Licenses and the Network Controller Licenses sections.

In the following example four FC cards have been installed, licensed and validated.

NOTE: If adding optional hardware after installation, refer to the StoreOnce Optional Hardware Installation and Configuration Guide.

Licensing hardware options

For information about using the Licensing page to license hardware options, follow the process described in (page 25).

62 Optional PCIe cards

18 More about network configuration

The actual tasks depend upon network environment. They may include:

• Add subnets to the original Port Set on the 1 GbE network.

• Create additional 1 GbE and 10 GbE Port Sets that may be bonded and VLAN enabled.

• Configure IPv4 and IPv6 subnets on Port Sets.

• Add Data in Flight encryption to subnets that are used for replication or StoreOnce Catalyst

Copy between StoreOnce appliances.

Network configuration tasks may be carried out from the StoreOnce GUI or the StoreOnce CLI. A major benefit of using the StoreOnce GUI, particularly if configuring multiple VLANs, is that you can save the configuration as you work on it. This guide includes a worked example of using the StoreOnce GUI to create a network configuration, see Completing network

configuration (page 44). For information about editing and deleting configurations see the

StoreOnce System User Guide.

Understanding hardware configuration options

NOTE: See Hardware overview (page 53) for diagrams showing 1 GbE and 10 GbE port locations on the rear of the StoreOnce System.

Connecting to a 1 GbE network

All StoreOnce Systems have four 1 GbE network ports. LAN port 1 (eth0) will be connected if you have followed the instructions in the Start Here installation. The remaining three 1 GbE ports (eth1, eth2 and eth3) are available for further network configuration.

IMPORTANT: The network configuration may use any available Ethernet port, but one Ethernet port must always be connected, even if you are using only FC ports to back up and restore data to the StoreOnce System. This is because the Ethernet connection is required to access the StoreOnce Management Console remotely and for Catalyst Copy and replication between StoreOnce Systems.

Connecting to a 10 GbE network

Most StoreOnce Systems also support connection to 10 GbE SFP and 10 GbE-T networks. Connection requires installation of additional PCIe cards, known as StoreOnce Optional Hardware.

NOTE: The StoreOnce 3100 System does not support connection to 10 GbE networks.

• The StoreOnce 3500 Series, StoreOnce 5100 System and StoreOnce 5500 System support connection to 10 GbE networks.

• For these systems up to four 10 GbE PCIe cards may be installed in the StoreOnce System’s PCIe slots (slots 1, 4, 5 and 6). The number of slots available for 10 GbE connectivity depends upon whether you are also installing FC cards in some of the slots.

• If you intend to connect the StoreOnce System to a 10 GbE SFP or Base-T network and have specified this as part of your original purchase, the 10 GbE cards will already be installed, but you must install the SFP transceivers for the 10 GbE SFP model. Cables are not supplied.

Understanding hardware configuration options 63

IMPORTANT: If you purchase the card(s) after installation, be sure to read the StoreOnce Optional Hardware Installation and Configuration Guide for instructions on installing and licensing

them.

Key definitions

StoreOnce Systems support both IPv4 and IPv6 address protocols.

• IPv4 is available for backup to all target devices, for replication and StoreOnce Catalyst Copy between StoreOnce Systems, and for the StoreOnce Management Console.

• IPv6 is supported for backup to StoreOnce Catalyst stores, replication and Catalyst Copy between StoreOnce Systems, and for the StoreOnce Management Console; IPv6 cannot be used for backup to VTL or NAS shares.

• All systems also support DHCP (v4 and v6).

• Data in flight encryption is intended to be used to secure links between data centers for

StoreOnce Replication or Low Bandwidth Catalyst Copy operations. Using Data In Flight Encryption for direct backup operations to the StoreOnce appliance over a local network is not supported due to the performance impact of the encryption. IPSEC is not supported for use on IPv6 subnets

The key points to understand when creating or modifying the configuration are described below.

• Network configuration

The network is defined in a single network configuration with three main components: DNS server settings, Port Set settings and Subnet settings. There may be up to 16 configurations on any StoreOnce System, but only one can be active. Once a configuration is activated, it becomes the current configuration.

• DNS servers

Up to three DNS servers (one primary, and two backup servers if the primary is unavailable) may be configured for the StoreOnce System. These may have IPv4 and/or IPv6 addresses and apply across all Port Sets and Subnets defined within the configuration.

• Port sets

A port set defines the physical 1 GbE and 10 GbE Ethernet ports that you intend to connect to your network. A port set also defines the network port bonding mode, whether VLAN tagging is enabled and the Frame Size. Mode 1, 4 and 6 network port bonding is supported on sets of 1 GbE and 10 GbE network ports (but not across 1 GbE and 10 GbE network ports).

At least one Port Set must be configured to support connection to the StoreOnce Management CLI and GUI. Further Port Sets may be defined, according to the number and type of physical ports still available and how they are bonded.

Each Port Set will have at least one Subnet.

• Subnets

Subnets define the network paths used by clients to access the StoreOnce System for Backup and Management, and the network paths that are used for StoreOnce Catalyst Copy

64 More about network configuration

and Replication between StoreOnce Systems. This is where the IP protocol and IP address details are defined for the subnet and the VLAN tag, if appropriate.

◦ If the Port Set is not VLAN enabled, it may be configured with one Data Subnet that

uses the IPv4 protocol and one Data Subnet that uses the IPv6 protocol. (This configuration is sometimes referred to as a dual stack configuration.)

◦ VLAN tagging enables more subnets to be accessed without extra NIC host bus adapters.

If the Port Set is VLAN enabled, multiple virtual subnets (IPv4 and IPv6), up to a maximum of 128 for the whole system, may be attached to a single Port Set. If VLAN is enabled, a Port Set cannot use bonding mode 6.

◦ Data in flight encryption is available and is applied at Subnet level. It is intended to be

used to secure links between data centers for StoreOnce VTL or NAS Replication or Low Bandwidth Catalyst Copy operations.

IMPORTANT: Using Data In Flight Encryption for direct backup operations to the StoreOnce appliance over a local network is not supported due to the performance impact of the encryption. IPSEC is not supported for use on IPv6 subnets.

Network bonding modes

Each set of network ports on the appliance can be configured either on separate Subnets or in a bond with each other (1 GbE and 10 GbE ports cannot be bonded together).

Three bonding modes are supported:

• Mode 1 (Active/Backup)

This is the most simple bonding mode; it allows network traffic via one active port only and requires no specific extra switch configuration. It is recommended for simple network connections, if the active network link fails then traffic moves to the backup port.

• Mode 4 (IEEE 802.3ad Dynamic Link Aggregation)

This bonding mode is also known as LACP and requires a special external switch configuration. It provides a link aggregation solution, increasing the bond physical bandwidth, but only works if all the ports in the bond are connected to one switch or switches joined by an interswitch link. It is recommended when:

◦ The customer wants to increase throughput to the StoreOnce appliance.

◦ Trunks between switches on the customer network already use LACP mode.

The LACP protocol only works when it is configured on both the network switch and StoreOnce end of the connection. Please refer to your switch documentation for information on LACP configuration.

• Mode 6 (Active Load Balancing)

This mode provides a load balance solution. It does not require specific external switch configuration but does require the switch to allow ARP negotiation. It can be used in a 2–switch configuration.

This configuration is generally recommended for backup data performance and also for resiliency of both data and management network connectivity. However, in some environments ARP packet negotiation may be disabled within the network infrastructure, so this mode may not be appropriate.

NOTE: When using bonded ports the full performance of bonded links are only realized if multiple host servers are providing data, otherwise data will still use only one network path from the single server.

Network bonding modes 65

VLAN guidelines

There is a fixed number of available physical NIC ports on the StoreOnce System, defined by the number of 1 GbE ports plus 10 GbE ports, therefore there is a limit on the number of physical Subnets to which the StoreOnce System can be directly connected. If your network requires more Subnets than this—for example, twenty—the network administrator can define 20 VLANs, each with its own Subnet and, typically, use a 10 GbE bonded link to the StoreOnce System as a trunk.

To do this, the network administrator sets up the switches with the necessary VLANs and identifies 20 tags. (The tag values can be any integer between range 2-4094.) The ports on the network switch to which the StoreOnce System connects must be trunked and tagged. Then using the StoreOnce CLI or GUI, the HPE StoreOnce administrator modifies the network configuration by first defining the Port Set for the physical 10 GbE link and making it VLAN enabled, and then configuring each of the twenty VLAN Subnets to use that Port Set.

The following VLAN guidelines apply:

• The user can configure up to a total of 128 different VLAN Subnets on each StoreOnce System; the VLAN Subnets may be consecutive or non-consecutive.

• The user can configure all VLAN Subnets on one Port Set or divide the VLAN Subnets over multiple Port Sets.

• It is not permitted to configure VLAN Subnets on a Port Set that uses Mode 6 network bonding.

• Each VLAN tag interface is configured using the VLAN ID index, which is the same as the switch VLAN ID number and must be an integer from 2 to 4094.

• Each VLAN tag interface can configured for use with one IPv4 and one IPv6 subnet. For example, if a VLAN tag ID was configured for use with ports eth 0 and eth1 on IPv4, it

can also be configured for use on IPv6 with that Port Set but it cannot be used with any other Port Set.

• The user can add/delete/modify the VLAN network configuration without interrupting non-affected network configuration on the appliance.

• VLAN tagging does not increase bandwidth because the bandwidth is bound by the physical speed of the Port Set. The number of open streams is bound by the specification for the StoreOnce appliance.

• StoreOnce monitoring is on the physical Port Set, not on each VLAN Subnet.

• VLAN tagging is not a multi-tenancy solution. Once configured, all StoreOnce services can

bind / listen to all VLAN Subnets. For example the NAS shares are available on all configured Subnets, and permissions are required to regulate access to shares.

66 More about network configuration

19 Configure Fibre Channel

StoreOnce Systems support data backup to StoreOnce Catalyst and VTL devices via Fibre Channel.

NOTE: The Fibre Channel hardware option is not supported on the StoreOnce 3100 System.

Fibre Channel hardware requirements

If you intend to connect the StoreOnce System to a SAN, you must purchase and install one or more FC cards in the PCIe slots. SFP transceivers are supplied with the FC card. If you have specified this as part of your original purchase, the FC cards will already be installed, but you must install the SFP transceivers. Cables are not supplied. Simply connect the StoreOnce System to the SAN.

NOTE: See Hardware overview (page 53) for diagrams showing Optional Hardware PCIe locations on the rear of the StoreOnce System.

IMPORTANT: If you purchase the card(s) after installation, be sure to read the StoreOnce System Optional Hardware Installation and Configuration Guide for details about installing and

licensing the cards.

Supported Fibre Channel connections

Zoning

• The StoreOnce System supports both switched fabric and direct attach private loop topologies. A switched fabric topology utilizes one or more fabric switches to provide a flexible

configuration between several Fibre Channel hosts and Fibre Channel targets such as StoreOnce Systems.

• Switched fabric configurations are implemented with Fibre Channel switches. Switches may be cascaded or meshed together to form larger fabrics.

• The preferred topology for the StoreOnce System is switched fabric using NPIV (N_Port ID Virtualisation).

NOTE: Please refer to http://www.hpe.com/info/ebs for the latest information about compatibility.

Zoning is only required if a switched fabric topology is used. Due to complexities in multi-hosting tape devices on SANs, it is best to make use of zoning tools

to help keep the backup/restore environment simple and less susceptible to the effects of changing or problematic SANs.

Zoning provides a way for servers, disk arrays, and tape libraries to only see what hosts and targets they need to see and use. The benefits of zoning include but are not limited to:

• Limiting unnecessary discoveries on the StoreOnce System.

• Reducing stress on the StoreOnce System and its library devices by polling agents.

• Reducing the time it takes to debug and resolve anomalies in the backup/restore environment.

• Reducing the potential for conflict with untested third-party products.

Fibre Channel hardware requirements 67

Zoning may not be necessary for small or simple configurations. Typically the bigger the SAN is, the more zoning is needed. HPE recommends the following for determining how and when to use zoning.

• Small fabric (16 ports or less)—may not need zoning.

• Small to medium fabric (16 - 128 ports)—use host-centric zoning. Host-centric zoning is

implemented by creating a specific zone for each server or host, and adding only those storage elements to be used by that host. Host-centric zoning prevents a server from detecting any other devices on the SAN or including other servers, and it simplifies the device discovery process.

• Disk and tape on the same pair of HBAs is supported along with the coexistence of array multipath software (no multipath to tape or library devices on the StoreOnce System, but coexistence of the multipath software and tape devices).

• Large fabric (128 ports or more)—use host-centric zoning and split disk and tape targets. Splitting disk and tape targets into separate zones prevents the StoreOnce System from discovering unnecessary disk controllers. For optimal performance, where practical, dedicate HBAs for disk and tape.

NOTE: Overlapping zones are supported. NOTE: The HP Brocade SAN Switches support NPIV natively but the Cisco SAN Switches

require that it be turned on for each port used.

Configuring Fibre Channel

This section provides an overview only; see the StoreOnce System User Guide for detailed instructions with screenshot examples.

For use with StoreOnce Catalyst stores

The StoreOnce Catalyst — Fibre Channel Settings tab is the main page for configuring StoreOnce Catalyst over Fibre Channel.

• In the Devices section, locate the World Wide Node Name and World Wide Port Name information for each port on the StoreOnce System. This is the information that you need to zone the client with the StoreOnce System.

• Also look at the Identifier Name in the top section of the screen. This is the FC address of the StoreOnce System and is used to identify the StoreOnce System in the backup application. It is in the format CoFC-<device-id>; if preferred, you may provide an Identifier Alias, which will be easier to identify from the backup application.

• The Target Ports section in the center of the screen is identical to the settings that you can configure for VTL target devices over FC. The default values are recommended, but you may edit Speed and Topology

68 Configure Fibre Channel

NOTE: These Fibre Channel settings apply to the whole appliance and can also be edited in the StoreOnce VTL section of the GUI, if you are backing up to StoreOnce VTL library target devices over Fibre Channel. Port Speed or Topology settings, defined on either page, apply to all target devices being backed up over Fibre Channel.

• In the Devices section locate the Number of Logins and Devices per Initiator Port for each port. These values determine the number of concurrent backup and restore connections allowed on each FC port on the StoreOnce System.

◦ The Number of Logins defines the number of client-side ports that are zoned to be

able to connect to that port on the StoreOnce System. This cannot be edited.

◦ The Devices per Initiator Port value determines the number of backup and restore

connections that are allowed — for each client login — to that port on the StoreOnce System. This value should be increased if multiple concurrent backup streams are required. Note that the maximum allowed is 64.

NOTE: Once the client has Fibre Channel zoned with the StoreOnce appliance, there are a number of considerations for each operating system. See the HPE StoreOnce 3100, 3520, 3540 and 5100 User Guide for more details.

For use with VTL libraries

There are three StoreOnce GUI screens that relate to FC with VTL.

• If required, the administrator may configure the port speed or topology from the VTL-Fibre Channel Settings tab. The default settings are recommended.

NOTE: These Fibre Channel settings apply to the whole appliance and can also be edited

in the StoreOnce Catalyst section of the GUI, if you are backing up to StoreOnce Catalyst target devices over Fibre Channel. Port Speed or Topology settings, defined on either page, apply to all target devices being backed up over Fibre Channel. Therefore, any changes here will also apply to StoreOnce Catalyst target devices over Fibre Channel and vice versa.

• When the user creates a library, using the VTL-Libraries-Create function, they specify which FC ports it will use.

• The world wide names for the ports can then be found on the VTL-Libraries-Interface Information tab.

Configuring Fibre Channel 69

20 Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:

www.hpe.com/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:

www.hpe.com/support/hpesc

Information to collect

• Technical support registration number (if applicable)

• Product name, model or version, and serial number

• Operating system name and version

• Firmware version

• Error messages

• Product-specific reports and logs

• Add-on products or components

• Third-party products or components

Accessing updates

• Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method.

• To download product updates, go to either of the following:

Hewlett Packard Enterprise Support Center Get connected with updates page:

◦

www.hpe.com/support/e-updates

◦ Software Depot website:

www.hpe.com/support/softwaredepot

• To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access

to Support Materials page:

www.hpe.com/support/AccessToSupportMaterials

IMPORTANT: Access to some updates might require product entitlement when accessed

through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements.

Related information

The following documents provide related information:

• StoreOnce 5500 System Installation Planning and Preparation Guide

• StoreOnce System User Guide

70 Support and other resources

• StoreOnce System CLI Reference Guide for 3.14.0 software and later

• StoreOnce Optional Hardware Installation and Configuration Guide

• StoreOnce 5500 System Maintenance and Service Guide

• StoreOnce 550 System Capacity Upgrade Guide

• StoreOnce 3100, 3500 and 5100 System Maintenance and Service Guide

• StoreOnce 5100 System Capacity Upgrade Guide

You can find these documents on:

Websites

www.hpe.com/info/storeonce/docs

LinkWebsite

www.hpe.com/info/enterprise/docsHewlett Packard Enterprise Information Library

www.hpe.com/support/hpescHewlett Packard Enterprise Support Center

www.hpe.com/assistanceContact Hewlett Packard Enterprise Worldwide

www.hpe.com/support/e-updatesSubscription Service/Support Alerts

www.hpe.com/support/softwaredepotSoftware Depot

compatibility matrix

Customer self repair

Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR.

For more information about CSR, contact your local service provider or go to the CSR website:

www.hpe.com/support/selfrepair

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

www.hpe.com/support/selfrepairCustomer Self Repair

www.hpe.com/info/insightremotesupport/docsInsight Remote Support

www.hpe.com/info/hpux-serviceguard-docsServiceguard Solutions for HP-UX

www.hpe.com/storage/spockSingle Point of Connectivity Knowledge (SPOCK) Storage

www.hpe.com/storage/whitepapersStorage white papers and analyst reports

Websites 71

A Warranty and regulatory information

For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at www.hpe.com/support/Safety-Compliance-EnterpriseProducts.

Warranty information

HPE ProLiant and x86 Servers and Options

www.hpe.com/support/ProLiantServers-Warranties

HPE Enterprise Servers

www.hpe.com/support/EnterpriseServers-Warranties

HPE Storage Products

www.hpe.com/support/Storage-Warranties

HPE Networking Products

www.hpe.com/support/Networking-Warranties

Regulatory information

Belarus Kazakhstan Russia marking

Manufacturer and Local Representative Information

Manufacturer information:

• Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.

Local representative information Russian:

• Russia:

• Belarus:

• Kazakhstan:

72 Warranty and regulatory information

Local representative information Kazakh:

• Russia:

• Belarus:

• Kazakhstan:

Manufacturing date:

The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include:

• YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.

• YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and 38 for the week of September 9.

Turkey RoHS material content declaration

Ukraine RoHS material content declaration

Regulatory information 73

HP StoreOnce 3100, StoreOnce 3500, StoreOnce 5100, StoreOnce 5500 System Installation And Configuration Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

StoreOnce 3100, 3500, 5100 and 5500 System Installation and Configuration Guide

Contents

1 Preparing for Basic Configuration

Structure of the guide

Overview of configuration tasks

StoreOnce Systems

StoreOnce 5500 System

StoreOnce 3100 System

StoreOnce 3500 Series

StoreOnce 5100 System

Hardware-related considerations

Other sources of information

2 SAS cabling for StoreOnce 5500 Systems

Basic installation

Expansion guidelines

SAS cable lengths

Expansion installation scenarios

Two enclosures either side of the head server.

Up to four enclosures below the head server

3 Powering up and setting up iLO4

Powering up the StoreOnce 5500 System

Powering up StoreOnce 3100, 3500 and 5100 Systems

iLO functionality

iLO network name and iLO password

To configure iLO4, all systems

To set up a basic network configuration

4 Logging in to the StoreOnce System and checking status

Supported web browsers

Login to the StoreOnce System and check status

StoreOnce CLI

5 Configuring licenses

Capacity expansion, StoreOnce 5500

Pre-installed Capacity licenses

Capacity expansion, StoreOnce 3100 System, StoreOnce 3500 Series and StoreOnce 5100 System

Security

Target devices and stores

StoreOnce Optional Hardware

Checking for installed licenses

Applying a demo license

Applying a full license

To redeem a license

To apply a full license

6 Setting time zone and configuring NTP server

Using the StoreOnce GUI to set the time zone

Using the StoreOnce GUI to configure NTP server

7 Creating user accounts and changing default passwords

Introduction

To add a local user

To change passwords for local users

8 Setting up email alerts

To configure email settings

To test email

Email Events notification

To manage email notifications

Management Information Bases (MIBs)

Configuring SNMP on the StoreOnce Management Console

StoreOnce CLI

StoreOnce GUI

Modify the SNMP Agent Setup

10 Generating the SSL certificate

SSL certificates

To generate a self-signed certificate

11 Expanding storage capacity, if supported

StoreOnce 3500 Series

To view license details

To view storage status

StoreOnce 5100 System and StoreOnce 5500 System

12 Checking for the latest software

Suppressing remote events

To check software version

To view and upgrade firmware

13 Configuring Remote Support via STaTS

General procedure for setting up Remote Support via STaTS on the StoreOnce Management GUI

More about warranty details

14 Complete network configuration

To add a custom network configuration