HPE StoreOnce 3100, 3500, 5100, and
5500 System Installation and
Configuration Guide
Abstract
This guide is for HPE StoreOnce System Administrators. It assumes that the user has
followed the instructions on the appropriate Start Here poster to create a basic network
connection to the HPE StoreOnce System.
Part Number: BB913-90964
Published: April 2018
Edition: 4
Copyright 2015-2017, 2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
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Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
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the United States and other countries.
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Contents
Preparing for Basic Configuration ....................................................... 7
SAS cabling for HPE StoreOnce 5500 Systems................................. 12
Structure of the StoreOnce guide................................................................................................. 7
Overview of StoreOnce configuration tasks..................................................................................7
HPE StoreOnce Systems .............................................................................................................8
Belarus Kazakhstan Russia marking.......................................................................................... 90
Turkey RoHS material content declaration................................................................................. 91
Ukraine RoHS material content declaration................................................................................91
6Contents
Preparing for Basic Configuration
Structure of the StoreOnce guide
This guide assumes that the user has followed the instructions on the printed Start Here poster to install
the HPE StoreOnce System in the Data Center and establish an initial 1 GbE network connection for the
StoreOnce Management Console.
IMPORTANT:
All tasks described in this guide require an admin user logon.
The guide is divided into two sections. The first section is task based and describes how to log in to the
StoreOnce GUI to complete basic configuration tasks. The second section provides reference information
for the hardware and physical connection to Ethernet or Fibre Channel.
Overview of StoreOnce configuration tasks
Table 1: Configuration checklist
TaskRefer to
1The Start Here poster describes a basic installation
with connection to LAN port 1, which is valid for all
products. Make sure you understand what is
factory installed and configured on your system
and any further cabling requirements. Available
options for network and Fibre Channel connectivity
will depend upon the type of model.
2Make sure all reference material is available.
3StoreOnce 5500 only: Review SAS cabling
requirements.
4Boot up the system and, if you are using a Network
Management application, such as Insight Remote
Support, configure iLO. (You can also configure
iLO after configuring the StoreOnce System.)
5Log on to the StoreOnce Management Console
and check system, storage and optional hardware
status.
6Configure licenses.
Hardware overview reference section on
page 68
Other sources of information for HPE
StoreOnce Systems on page 10
SAS cabling for HPE StoreOnce 5500
Systems on page 12
Powering up and setting up iLO4 on page
20
Logging in to the HPE StoreOnce System
and checking status on page 28
Configuring licenses on page 34
7Configure time zone and NTP server.
8Configure users.
Setting time zone and configuring NTP
server on page 39
Creating user accounts and changing
default passwords on page 41
Table Continued
Preparing for Basic Configuration 7
TaskRefer to
9Configure email.
10Configure SNMP.
11Apply the SSL certificate.
12If necessary, expand storage.
13Check software version.
14Configure Remote Support via STaTS.
15Configure the network.
16Configure Fibre Channel.
17Complete configuration.
18Use the StoreOnce CLI to run a confidencecheck
report on the system.
Setting up StoreOnce email alerts on page
43
Setting up SNMP (Simple Network
Management Protocol) on page 46
Generating the SSL certificate on page
49
Expanding storage capacity, if supported
on page 50
Checking for the latest software on page
53
Configuring Remote Support on page 31
Complete network configuration on page
55
Fibre Channel with StoreOnce Systems on
page 84
Additional configuration tasks on page
63
Running a StoreOnce system confidence
check on page 64
HPE StoreOnce Systems
HPE StoreOnce 5500 System
Table 2: HPE StoreOnce 5500 System
Storage capacity60 TB (11 x 4 TB disks + 4 hot spare)
Storage Expansion OptionsThere are two options:
StoreOnce Optional HardwareFour PCIe slots are available for 10 GbE Network
Maximum capacity = 1120 TB
Add up to five 44 TB Capacity Upgrade disk packs
(containing eleven 4 TB disks) to each enclosure
Add up to three 60 TB Capacity Upgrade disk
enclosures (containing eleven 4 TB disks + 4 hot
spare)
and FC PCIe cards.
See Optional PCIe cards on page 76.
StoreOnce Optional HardwareFour PCIe slots are available for 10 GbE Network
HPE StoreOnce 5100 System
Table 6: HPE StoreOnce 5100 System
Storage capacity48 TB (12 x 4 TB disks)
Storage Expansion OptionsUp to five 48 TB Capacity Upgrade Kits may be
Base storage = 24 TB (50% capacity)
and FC PCIe cards.
See Optional PCIe cards on page 76.
Maximum capacity = 288 TB
connected to base unit, each requires a separate
license
StoreOnce Optional HardwareFour PCIe slots are available for 10 GbE Network
and FC PCIe cards.
See Optional PCIe cards on page 76.
HPE StoreOnce 3100 System9
Verifying the HPE StoreOnce hardware configuration
The HPE StoreOnce System is supplied preconfigured according to the options specified at the time of
order. Any additional storage and/or Optional Hardware PCIe cards are already installed. They should
also be licensed and available for use.
Before you start the basic configuration tasks described in this guide verify the hardware installation as
follows:
Procedure
1. Verify what network connections are required for your backup environment. This determines which
network ports will be cabled in addition to the initial 1 GbE connection to LAN Port 1 described in the
Start Here poster. See also Network reference information on page 79.
2. Verify that any Optional Hardware required for connection to the backup environment is installed and
licensed. See Hardware overview reference section on page 68 for drawings that identify port and
slot locations for connecting to Ethernet networks and Fibre Channel SANs. See also Optional PCIe
cards on page 76.
3. Verify what storage is available and that all storage is ready for use. The drawings in Hardware
overview reference section on page 68 illustrate storage options for each model and any cabling
requirements. See also Expanding storage capacity, if supported on page 50. For HPE
StoreOnce 5500 Systems refer to SAS cabling for HPE StoreOnce 5500 Systems on page 12.
Other sources of information for HPE StoreOnce Systems
The following documents are available from the HPE website at:
http://www.hpe.com/info/storeonce/docs
•HPE StoreOnce Start Here posters
Quick Start installation posters are available for each model and describe how to quickly install the
HPE StoreOnce System by connecting LAN Port 1 to a 1 GbE network.
•HPE StoreOnce 5500 System Installation Planning and Preparation Guide
This guide provides important information about planning for installation and future expansion. It also
includes detailed size, weight and power specifications.
•HPE StoreOnce 5500 System Capacity Expansion Guide
This guide explains how to add disk packs to a disk enclosure, how to connect additional storage
enclosures to the HPE StoreOnce 5500 System, and how to license and expand the storage.
•HPE StoreOnce 5100 System Capacity Expansion Guide
This guide explains how to connect additional storage enclosures to the HPE StoreOnce 5100
System, and how to license and expand the storage.
•HPE StoreOnce System Optional Hardware Installation and Configuration Guide (not relevant for
3100)
This guide describes how to install and license StoreOnce Optional Hardware.
•HPE StoreOnce System User Guide
This guide contains detailed information about the StoreOnce Graphical User Interface (GUI) and
troubleshooting information.
•HPE StoreOnce System CLI Reference Guide
10 Verifying the HPE StoreOnce hardware configuration
This is the full reference guide for the StoreOnce Command Line Interface (CLI).
•HPE StoreOnce System Linux and UNIX Configuration Guide
This guide explains how to configure StoreOnce Systems with supported Linux and UNIX operating
systems.
•OST plug-in documents:
Various guides are available describing how to configure backup applications for use with StoreOnce
Catalyst. See Configuring media servers to use StoreOnce Catalyst on page 66.
Preparing for Basic Configuration 11
SAS cabling for HPE StoreOnce 5500 Systems
Cabling considerations for HPE StoreOnce 5500 Systems
The HPE StoreOnce 5500 System has two RAID controller cards and, in a multi-enclosure configuration,
all disk enclosures must be connected to the correct RAID controller card at installation before further
system configuration takes place. This chapter is included specifically for the HPE StoreOnce 5500
System to ensure that users can verify SAS cabling against the drawings showing recommended cabling
configurations.
All other StoreOnce Systems described in this guide have a single RAID controller card and cabling is
straightforward. Cabling diagrams for these systems are included in
section on page 68.
The user is also referred to the following sources of information:
•The HPE StoreOnce 5500 System Installation Planning and Preparation Guideprovides detailed
information about choosing a suitable location for the HPE StoreOnce 5500 System, as well as size,
weight and power specifications for various expansion options.
•Storage expansion steps with the HPE StoreOnce 5500 System are described in detail in the HPEStoreOnce 5500 System Capacity Upgrade Guide supplied as a printed document with the product.
Documents can be downloaded from:
Hardware overview reference
http://www.hpe.com/info/storeonce/docs
Basic HPE StoreOnce 5500 System installation
In this scenario, the disk enclosure bundled with the server is installed above the server and is connected
to the RAID controller card in Slot 2. There is a 1U support shelf above the server to protect it from the
weight of the disk enclosures. This is the installation that is described in the printed HPE StoreOnce 5500System Start Here poster, and is illustrated below.
NOTE:
Within the StoreOnce software this enclosure is identified as Storage Cluster 1 and volume and pool
names have C2 as part of their naming convention to indicate that they are connected to the RAID
controller card in slot 2, for example: Pool C2_P1 to Pool C2_P6.
12 SAS cabling for HPE StoreOnce 5500 Systems
1
2
3
4
1
5
6
4
4
1
iLO
PS2
PS1
D1D2
IOM A
IOM B
IOM A
IOM B
P2
P1
P2
P1
P2
P1
P2
P1
P1P2
Figure 1: Cabling between server, PCIe slot 2, and bundled enclosure
FromTo
Drawer 2, I/O module A, port 1Drawer 1, I/O module A, port 2
Drawer 2, I/O module B, port 1Drawer 1, I/O module B, port 2
RAID card in PCI slot 2, port 1Drawer 1, I/O module A, port 1
RAID card in PCI slot 2, port 2Drawer 2, I/O module B, port 2
SAS cable lengths for HPE StoreOnce Systems
The StoreOnce implementation uses Managed Cables, making it easier to identify faults. The StoreOnce
software verifies that the correct length SAS cables are being used. Mini-SAS HD connectors are used
throughout.
SAS cables ‘click’ and lock into position when correctly inserted. Three cable lengths are available. The
maximum supported cable length is 2.0 m.
SAS cable lengths for HPE StoreOnce Systems13
Table 7: Supported SAS cables
DescriptionPart NumberLocation for use
0.5 m Mini-HD SAS to Mini-HD SAS
cable
1.0 m Mini-HD SAS to Mini-HD SAS
cable
2.0 m Mini-HD SAS to Mini-HD SAS
cable
NOTE:
To facilitate future expansion, HPE recommends using 2.0 m SAS cables to connect from the server to
Drawer 2 of the disk enclosure. For this reason, the base system of one server and one disk enclosure is
supplied with two 0.5 m cables and two 2.0 m cables.
691970-001Between drawers of a disk enclosure
691970-002Between disk enclosures or between
691970-003Between the server and the disk
Expansion installation scenarios
Two installation scenarios are recommended for customers who self-install the HPE StoreOnce 5500
System into their own racks. These scenarios are fully documented in the HPE StoreOnce 5500 SystemCapacity Upgrade Guide.
the server and the disk enclosure
enclosure if the 1.0 m cable is not long
enough. Do not use to connect one disk
enclosure to another.
•Two enclosures above and two enclosures below the head server
•Four enclosures below the server.
IMPORTANT:
The HPE StoreOnce 5500 System uses HPE Managed cables. If you choose not to follow one of
the recommended configurations, your system may experience errors with the StoreOnce SAS
check function that checks SAS cable integrity.
Refer to the HPE StoreOnce 5500 System Capacity Upgrade Guide for detailed step-by-step cabling
instructions. Guidelines are as follows.
More information
Up to four enclosures below the server on page 16
Two enclosures above and two enclosures below the server on page 15
Factory-integrated SAS cabling configuration on page 18
Connecting enclosures
Procedure
1. Connect the first enclosure to the RAID controller card in slot 2 of the server.
2. Connect the second enclosure to the RAID controller card in slot 3 of the server.
14 Expansion installation scenarios
3. Daisy chain the third enclosure to the first enclosure.
4. Daisy chain the fourth enclosure to the second enclosure.
WARNING:
Never disconnect all SAS cabling at the same time while the system is powered on. It is essential to
maintain an active SAS connection throughout the expansion process.
Daisy chaining enclosures
Procedure
1. Connect the interlink cables between the two drawers in the new enclosure.
2. Connect the IOM A modules in the two enclosures.
3. Make the connection from the P2 of the RAID controller to the newly added enclosure.
IMPORTANT:
Do not disturb the SAS cabling between P1 of the RAID controller card and the existing
enclosure.
4. Connect the IOM B modules in the two enclosures.
Two enclosures above and two enclosures below the server
The following diagram illustrates the cabling for all four enclosures where two enclosures are above and
two enclosures are below the server. This configuration provides equal weight distribution in the rack. To
provide protection from the weight of the disk enclosures, the 1U support shelf is installed immediately
above the server. Refer to the HPE StoreOnce 5500 System Capacity Upgrade Guide for detailed stepby-step cabling instructions.
Daisy chaining enclosures15
1
2
3
4
1
5
6
4
4
1
iLO
PS2
PS1
#1
#4
#2
#3
Figure 2: Cabling showing two enclosures above and two enclosures below the server
NOTE:
Enclosure #1 and Enclosure #3 are in Storage Cluster 1, connected to the RAID controller card in slot 2.
Enclosure #2 and Enclosure #4 are in Storage Cluster 2, connected to the RAID controller card in slot 3.
Up to four enclosures below the server
The second recommended configuration has the server at the top and all enclosures below it. It requires
one 1U support shelf, which should be installed below the last enclosure. This configuration provides
easier access to the server when cabling multiple enclosures. There is a 1U support shelf underneath the
lowest disk enclosure.
NOTE:
If you choose not to follow one of the recommended configurations, your system may experience errors
with the StoreOnce SAS check function that checks SAS cable integrity.
16 Up to four enclosures below the server
1
2
3
4
1
5
6
4
4
1
iLO
PS2
PS1
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P1P2
P1P2
#2
#1
Figure 3: Cabling showing two enclosures installed below the server
SAS cabling for HPE StoreOnce 5500 Systems17
1
2
3
4
1
5
6
4
4
1
iLO
PS2
PS1
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P1P2
P1P2
#2
#3
#4
#1
Figure 4: Cabling showing four enclosures installed below the server
NOTE:
Enclosure #1 and Enclosure #3 are in Storage Cluster 1, connected to the RAID controller card in slot 2.
Enclosure #2 and Enclosure #4 are in Storage Cluster 2, connected to the RAID controller card in slot 3.
Factory-integrated SAS cabling configuration
There is a third option, the factory-integrated option, where the customer orders a system that is prebuilt
by HPE into a rack. This installation has specific shipping requirements to keep the mass of the rack as
low as possible while in transit. The server is at the lowest level and the four enclosures are installed
above the server. The 1U shelf is located above the server to protect it from the weight of the disk
enclosures. HPE does not anticipate the customer altering the layout of the factory–integrated option.
If neither of the recommended options are feasible, the factory-integrated option is also a viable option for
self-installing customers. Contact HPE Support for cabling details, if necessary.
18 Factory-integrated SAS cabling configuration
1
2
3
4
1
5
6
4
4
1
iLO
PS2
PS1
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
IOM A
IOM B
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P2
P1
P1P2
P1P2
#3
#2
#1
#4
Figure 5: SAS cabling on factory-integrated systems
SAS cabling for HPE StoreOnce 5500 Systems19
Powering up and setting up iLO4
Powering up the HPE StoreOnce 5500 System
If the StoreOnce system has not yet been powered on, as described in the appropriate Start Here poster,
or if you need to configure iLO 4 from a direct connection, perform the following steps.
Procedure
1. Perform a final check to ensure all cables are connected correctly and securely:
2. Server unit
a. Two power cables to the server
b. Keyboard and monitor cables
c. Network cable to LAN port 1
d. Network cable to iLO port
e. Optional hardware — see the StoreOnce Optional Hardware Installation and Configuration Guide
3. Disk enclosure(s)
a. Four power cables to the disk enclosure
b. Two 2 m SAS cables from the disk enclosure to the first RAID controller card (slot 2)
c. Two 0.5 m SAS cables between the drawers on the disk enclosure
NOTE:
See Hardware overview reference section on page 68 for cabling examples.
4. Power on all installed disk enclosures first. You may need to hold down the power on button (1) on the
rear of each unit for up to 30 seconds. Look at the LEDs on the I/O modules and wait until the Green
Status LED (3) remains on, and the Locate LED (2) and the Fault LED (4) are both off.
20 Powering up and setting up iLO4
2
1
3
4
5. Power on the HPE StoreOnce 5500 System (the power button is on the front of the unit). The Power
SID
12345678
button LED flashes green during the power-on sequence, and the Power button, System Health and
NIC status LEDs all show steady green when the StoreOnce System is powering up.
Powering up StoreOnce 3100, 3500 and 5100 Systems
If the StoreOnce system has not yet been powered on, as described in the appropriate Start Here poster,
or if you need to configure iLO 4 from a direct connection, perform the following steps.
Procedure
1. Perform a final check to ensure all cables are connected correctly and securely:
NOTE:
See Hardware overview reference section on page 68 for cabling examples.
•Power cable(s)
•Keyboard and monitor cables
•Network cable to LAN port 1
•Network cable to iLO port
•Optional hardware, StoreOnce 3500 Series and StoreOnce 5100 System
•Capacity Upgrade Kits, StoreOnce 5100 System only
2. HPE StoreOnce 5100 System only: If an expansion enclosure has been installed, power on the
enclosure first.
Powering up StoreOnce 3100, 3500 and 5100 Systems21
3. Power on the StoreOnce System (the power button is on the front of the unit).
34
1234
1
2
3
4
4. The Power button LED flashes green during the power-on sequence, and the Power button, System
Health and NIC status LEDs all show steady green when the StoreOnce System is powering up.
NOTE:
If you wish to configure iLO 4, press F9 in the ProLiant POST screen and proceed as described in
Configuring iLO4, all systems on page 23 .
Figure 6: Powering up HPE StoreOnce 3100 System
1UID LED2NIC status LED
3System health LED4Power LED and on/off button
Figure 7: Powering up HPE StoreOnce 3500 Series and 5100 System
22 Powering up and setting up iLO4
1System health LED2Power LED and on/off button
3NIC status LED4UID LED
iLO network name and iLO password
StoreOnce Systems are built on ProLiant server hardware and use the embedded Integrated Lights-Out 4
(iLO 4) management technology. iLO enables secure remote monitoring and console access via a web
browser.
iLO is not required for daily management of the StoreOnce appliance but is useful in a lights-out data
center situation. iLO is also useful for diagnosing hardware failures that prevent access to the appliance
through the primary StoreOnce GUI or remote StoreOnce CLI interface.
All StoreOnce Systems described in this guide are supplied with a label that includes the iLO network
name and iLO password. Ideally, the installer has made a note of this information, as recommended in
Step 3 of the printed Start Here guide. If not, it will be necessary to locate the label on the top of the
appliance in the data center.
It is good practice to either change the password after installation, or define an additional user with
privileges that can be used when accessing iLO from a web browser.
Configuring iLO4, all systems
Procedure
1. Boot up the StoreOnce System and watch the local console; the iLO4 IP addresses are shown (IPv4
and IPv6).
NOTE:
If the iLO port is plugged into a network that provides DHCP, the acquired addresses will be shown
here and you can connect to the network address in a web browser in order to configure iLO.
2. If there are no DHCP–assigned IP addresses, you can manually configure iLO using the local console.
Press F9 in the ProLiant POST screen to access System Utilities. Select System Configuration.
iLO network name and iLO password23
3. Select the iLO 4 Configuration Utility.
24 Powering up and setting up iLO4
4. Select Network Options.
Powering up and setting up iLO425
5. Configure your network settings and press F10 to save.
26Powering up and setting up iLO4
6. Then exit. The system will continue to boot normally into the StoreOnce OS.
Basic network configuration
If you have not already done so, run the basic network script net set address as described in the
Start Here poster for your product, to configure a static address for LAN port 1 (eth0). Make a note of the
IP address details, which you will need to log into the StoreOnce System from a web browser.
Basic network configuration27
Logging in to the HPE StoreOnce System and
checking status
More information
Configuring licenses on page 34
The StoreOnce login banner on page 29
Supported web browsers
The StoreOnce Management GUI is supported on the following web browsers:
•Internet Explorer 9, 10 and 11 (note that Internet Explorer 8 is not supported and some StoreOnce
features will not work)
•Mozilla Firefox v23 and above and Firefox ESR24 and above.
IMPORTANT:
The web browser used to communicate with the StoreOnce System requires Active Scripting or
JavaScript enabled. Without these scripts enabled, some browser buttons will not display.
Logging in to the HPE StoreOnce System and checking
status
To log on to the StoreOnce Management GUI, use any machine connected to the same network as the
appliance. The StoreOnce System uses a secure network connection.
Procedure
1. Enter: https://<IP_address>.
2. You may also use the Fully Qualified Domain Name (FQDN).
NOTE:
If you use http: in the URL, you are automatically forwarded to the https: secure network connection.
3. The StoreOnce Management Console displays the Login prompt. Provide the default User Name and
Password (Admin, admin). You can also set the local language to display the text within the
StoreOnce GUI from the Login screen.
4. The HPE StoreOnce Configuration Wizard is automatically displayed. You can either work through the
recommended configuration tasks or click Discard.
5. Look at the following pages to verify status information:
a. StoreOnce to check the overall status and the status of all services. They should all display with a
green √ and Running.
28 Logging in to the HPE StoreOnce System and checking status
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