HP Spectre 23-e010se User Manual
User Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2012
Document Part Number: 697701-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Table of contents
1 Starting right ................................................................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your computer ..................................................................................................................... 4
Finding your hardware and software information ................................................................................. 4
Locating hardware ............................................................................................................... 4
Locating software ................................................................................................................. 4
Front ..................................................................................................................................................... 4
Speakers .............................................................................................................................................. 5
Right side ............................................................................................................................................. 6
Left side ................................................................................................................................................ 7
Back ..................................................................................................................................................... 9
Bottom ................................................................................................................................................ 10
Labels ................................................................................................................................................. 11
Identifying the labels .......................................................................................................... 11
3 Connecting to a network .............................................................................................................................. 12
Connecting to a wireless network ....................................................................................................... 12
Using the wireless controls ................................................................................................ 12
Using an Internet service provider ..................................................................................... 12
Setting up a WLAN ............................................................................................................ 13
Configuring a wireless router ............................................................................................. 13
Protecting your WLAN ....................................................................................................... 13
Connecting to a WLAN ...................................................................................................... 14
Connecting to a wired network ........................................................................................................... 15
Connecting to a local area network (LAN) ......................................................................... 15
4 Enjoying entertainment features ................................................................................................................. 16
Using the webcam .............................................................................................................................. 16
Using audio ........................................................................................................................................ 16
Adjusting the volume ......................................................................................................... 16
Connecting speakers ......................................................................................................... 16
Connecting headphones .................................................................................................... 17
Using Beats Audio ............................................................................................................. 17
iii
Accessing Beats Audio ..................................................................................... 17
Using video ......................................................................................................................................... 17
Connecting an HDMI device .............................................................................................. 17
Configuring HDMI audio settings ....................................................................................... 18
Managing your audio and video files .................................................................................................. 18
Sharing media and data between devices ......................................................................................... 18
Finding more information ................................................................................................... 18
5 Navigating using the keyboard and pointing devices ............................................................................... 19
Using the trackpad ............................................................................................................................. 19
Using trackpad touch gestures ........................................................................................................... 20
Tapping .............................................................................................................................. 20
2-finger click ....................................................................................................................... 20
Scrolling ............................................................................................................................. 21
Pinching/stretching ............................................................................................................ 22
Edge swipes ...................................................................................................................... 22
Right-edge swipe .............................................................................................. 22
Top-edge swipe ................................................................................................. 23
Left-edge swipe ................................................................................................. 23
Using the keyboard ............................................................................................................................ 24
Using the action keys ......................................................................................................... 25
Using Microsoft Windows 8 shortcut keys ......................................................................... 26
6 Managing power ............................................................................................................................................ 27
Initiating Sleep and Hibernation ......................................................................................................... 27
Initiating and exiting Sleep ................................................................................................. 27
Enabling and exiting user-initiated Hibernation ................................................................. 27
Setting password protection on wakeup ............................................................................ 28
Shutting down (turning off) the computer ........................................................................................... 28
7 Managing and sharing information ............................................................................................................. 30
Using a USB device ........................................................................................................................... 30
Connecting a USB device .................................................................................................. 31
Removing a USB device .................................................................................................... 31
Inserting and removing a digital storage card .................................................................................... 32
8 Maintaining peak performance .................................................................................................................... 33
Performing routine maintenance ........................................................................................................ 33
Using Disk Cleanup ........................................................................................................... 33
Using Disk Defragmenter ................................................................................................... 33
iv
Updating programs and drivers ......................................................................................... 33
Cleaning your computer ..................................................................................................... 34
Cleaning the trackpad, mouse, and keyboard ................................................... 34
Using security measures .................................................................................................................... 34
Setting passwords ............................................................................................................. 34
Using Internet security software ........................................................................................ 35
Installing software updates ................................................................................................ 35
Installing Windows updates ............................................................................... 35
Updating software ............................................................................................. 35
Managing system settings .................................................................................................................. 35
Starting Setup Utility (BIOS) .............................................................................................. 35
Setting the Setup Utility (BIOS) security password ............................................................ 36
Using System Diagnostics ................................................................................................. 36
9 Backing up, restoring, and recovering ....................................................................................................... 37
Creating recovery media and backups ............................................................................................... 37
Creating HP Recovery media ............................................................................................ 38
What you need to know ..................................................................................... 38
To create HP Recovery media: ......................................................................... 38
Restore and recovery ......................................................................................................................... 38
Using Windows Refresh for quick and easy recovery ....................................................... 40
Remove everything and reinstall Windows ........................................................................ 40
How to remove everything and reinstall Windows on your computer ............... 40
Recovering using HP Recovery Manager .......................................................................... 41
What you need to know ..................................................................................... 41
Starting HP Recovery Manager from the HP Recovery partition ...................... 41
Using HP Recovery media to recover ............................................................... 42
Changing the computer boot order ................................................................... 42
Removing the HP Recovery partition (select models only) ................................................ 42
10 Troubleshooting .......................................................................................................................................... 43
Wireless connection problems ........................................................................................................... 43
Cannot connect to a WLAN ............................................................................................... 43
Cannot connect to a preferred network ............................................................................. 43
Current network security codes are unavailable ................................................................ 44
Cannot connect to the wireless router ............................................................................... 44
Network status icon is not displayed .................................................................................. 45
Power problems ................................................................................................................................. 45
Computer will not turn on or start ....................................................................................... 45
Hard drive error .................................................................................................................. 45
Computer is not responding ............................................................................................... 46
v
Computer shuts down unexpectedly .................................................................................. 46
Setup Utility problems ........................................................................................................................ 46
The computer will not enter Setup Utility ........................................................................... 46
Display problems ................................................................................................................................ 46
The display is blank ........................................................................................................... 46
Images on the screen are too large or too small, or the images are fuzzy ........................ 46
Keyboard, mouse, and trackpad problems ......................................................................................... 47
Audio problems .................................................................................................................................. 48
No sound is produced ........................................................................................................ 48
Software problems ............................................................................................................................. 49
11 Specifications .............................................................................................................................................. 50
Operating specifications ..................................................................................................................... 50
12 Electrostatic Discharge .............................................................................................................................. 51
Index ................................................................................................................................................................... 52
vi
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. To get the most
out of your computer, read this chapter to learn about best practices after setup, fun things to do with
your computer, and where to get more HP resources.
Best practices
After you set up and register the computer, we recommend the following steps:
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows logo key
you to the previous screen.
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 12.
Become familiar with the computer hardware and software. For information, go to
●
know your computer on page 4 and Enjoying entertainment features on page 16.
Back up your hard drive by creating a recovery drive. See
●
on page 37.
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a digital set-top box or gaming console? For more information,
Connecting an HDMI device on page 17.
see
You know you can listen to music on the computer. But did you know that you can also stream
●
live radio to the computer and listen to music or talk radio from all over the world? See
audio on page 16.
Experience music the way the artist intended, with deep controlled base and clear, pure sound.
●
Using Beats Audio on page 17.
See
Use the wireless trackpad and the new Windows 8 touch gestures for smooth control of images
●
and pages of text. See
on your keyboard. Pressing the Windows logo key again will return
Connecting
Getting to
Backing up, restoring, and recovering
Using
Using trackpad touch gestures on page 20.
Best practices 1
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Windows 8 Basics guide
Help and Support
From the Start screen, type h, and then select Help
and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to
wwcontact_us.html.
Instructional videos
http://www.hp.com/supportvideos (English only)
Visit
Upgrading and Servicing Guide
For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Troubleshooting
Troubleshooting on page 43 in this guide for
See
more information.
http://welcome.hp.com/country/us/en/
http://www.hp.com/go/
Overview of computer setup and features.
●
Overview of using Windows 8.
●
● A broad range of how-to information and troubleshooting tips.
How-to videos about using the features of your computer.
●
● Instructions for upgrading or replacing components of your
computer.
● Solutions to the following problems:
Wireless connection problems
◦
Power problems
◦
◦ Display problems
◦ Keyboard and mouse problems
Audio problems
◦
Software problems
◦
Safety & Comfort Guide
To access this guide, select HP Support Assistant on
the Start screen, select My computer, and then select
User guides, or go to
Worldwide support web page
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety and Environmental Notices
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
2 Chapter 1 Starting right
http://www.hp.com/ergo.
● Proper workstation setup.
Guidelines for posture and work habits that increase your
●
comfort and decrease your risk of injury.
Electrical and mechanical safety information.
●
● Access to the following support options:
Online chat with an HP technician.
◦
Email support.
◦
◦ Support telephone numbers.
◦ HP service center locations.
Important regulatory notices.
●
Resource Contents
Limited Warranty*
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select Warranty and services,
or go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Specific warranty information about this computer.
●
http://www.hp.com/go/
More HP resources 3
2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list displays all the devices installed in your computer.
Locating software
To find out what software is installed on your computer, from the Start screen, right-click using
▲
the mouse or swipe down from the top of the trackpad to display the Apps toolbar, and then
select the All apps icon.
Front
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
4 Chapter 2 Getting to know your computer
Component Description
(2) Webcam Records video and takes still photographs.
To use the webcam, from the Start screen, type c, and then select Camera.
(3) Webcam light On: The webcam is on.
(4)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Speakers
Power button
When the computer is off, press the button to turn on the computer.
●
When the computer is in the Sleep state, press the button briefly to exit
●
Sleep.
● When the computer is in Hibernation, press the button down briefly to exit
Hibernation.
CAUTION: Pressing and holding down the power button will cause unsaved
information to be lost.
If the computer has stopped responding and Windows® shutdown procedures
aren't working, press and hold the power button for at least 5 seconds to turn
off the computer.
To learn more about your power settings, from the Start screen, type p. In the
search box, type power, select Settings, and then select Power options.
Component Description
Speakers (4) Produce sound. The speakers are located on the front of the computer stand, behind the
display.
Speakers 5
Right side
Component Description
(1) Hard drive light Blinking: The hard drive is being used.
(2)
USB 3.0 ports (2) Connect optional USB 1.0, USB 2.0, or USB 3.0 devices and
6 Chapter 2 Getting to know your computer
provide enhanced USB power performance for USB 3.0 devices.
Left side
Left side 7
Component Description
(1)
(2) Digital Media Slot Supports the following digital card formats:
Audio-out (headphone) jack/ Audioin (microphone) jack
Connects an optional device, such as a headset, power stereo
speakers, headphones, earbuds, television audio, or a headset
microphone.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
● Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
●
8 Chapter 2 Getting to know your computer
Back
Component Description
(1) Internal microphones (2) Record audio, automatically filtering out the noise around
(2)
(3)
(4)
(5)
(6)
Security cable slot Attaches an optional security cable to the computer.
USB ports (2) Connect optional USB devices.
RJ-45 (network) jack Connects a network cable.
HDMI-in port Connects an optional video or audio device, such as a
Power connector Connects an AC adapter.
you and cancelling echoes.
NOTE: The security cable may not prevent the computer
from being mishandled or stolen.
gaming console or digital set-top box.
Back 9
Bottom
Component Description
(1) Vents (5) Enable the computer fan to cool internal components.
NOTE: The fan starts up automatically to prevent overheating. It is
normal for the fan to cycle on and off while the computer is on.
(2) USB port Connects the USB receiver for the wireless keyboard, mouse, and
trackpad.
NOTE: This is a dedicated USB port for the receiver.
(3) USB receiver Wirelessly connects (pairs) the wireless keyboard, mouse, and trackpad
with the computer. The USB receiver is installed at the factory.
10 Chapter 2 Getting to know your computer
Labels
Identifying the labels
The labels on the computer provide information you may need when you troubleshoot problems. The
labels are located on the bottom of the computer or in another easily accessible location.
Service label—Provides important information about your computer.
●
NOTE: Have this information available when you contact support.
Regulatory label—Provides regulatory information about the computer.
●
Wireless certification label or labels (select models only)—Provide information about optional
●
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally.
Labels 11
3 Connecting to a network
You can explore the globe and access information from millions of websites using your computer and
a wired or wireless network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers information across radio waves instead of wires. Your computer may
be equipped with one or more of the following wireless devices:
● Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-
●
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use the Network and Sharing Center:
1. From the Start screen, type c, and then select Control Panel.
2. Select Network and Internet, and the select Network and Sharing Center.
For more information, go to Help and Support. From the Start screen, type h, and then select Help
and Support.
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless router to the modem,
and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
12 Chapter 3 Connecting to a network
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