HP Spectre User Manual

HP Spectre

Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.

Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First edition: December 2012

Document Part Number: 698930-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 3

Display .................................................................................................................................................. 3

Button, speakers, and other components ............................................................................................. 4

Keys ..................................................................................................................................................... 6

Lights .................................................................................................................................................... 7

TouchPad ............................................................................................................................................. 8

Left side ................................................................................................................................................ 9

Right side ........................................................................................................................................... 10

Rear .................................................................................................................................................... 12

Bottom ................................................................................................................................................ 12

3 Illustrated parts catalog ............................................................................................................................... 13

Service tag ......................................................................................................................................... 13

Computer major components ............................................................................................................. 14

Display assembly subcomponents ..................................................................................................... 18

Mass storage device .......................................................................................................................... 19

Miscellaneous parts ............................................................................................................................ 19

Sequential part number listing ............................................................................................................ 20

4 Removal and replacement procedures ....................................................................................................... 24

Preliminary replacement requirements ............................................................................................... 24

Tools required .................................................................................................................... 24

Service considerations ....................................................................................................... 24

Plastic parts ....................................................................................................... 24

Cables and connectors ..................................................................................... 24

Drive handling ................................................................................................... 25

Grounding guidelines ......................................................................................................... 25

Electrostatic discharge damage ........................................................................ 25

Packaging and transporting guidelines ............................................. 27

Component replacement procedures ................................................................................................. 28

Service label ...................................................................................................................... 29

Base enclosure .................................................................................................................. 29

Battery ............................................................................................................................... 31

RTC battery ....................................................................................................................... 33

Solid-state drive ................................................................................................................. 35

WLAN module .................................................................................................................... 36

Fan ..................................................................................................................................... 37

RJ-45 module cover ........................................................................................................... 37

System board ..................................................................................................................... 39

Heat sink ............................................................................................................................ 43

Speakers ............................................................................................................................ 44

USB/Audio board ............................................................................................................... 46

TouchPad module .............................................................................................................. 48

TouchPad LED board ........................................................................................................ 49

Power connector cable ...................................................................................................... 50

Power button board ........................................................................................................... 52

Display panel ..................................................................................................................... 54

Webcam assembly ............................................................................................................ 58

Backlit keyboard ................................................................................................................ 59

WLAN antenna cables ....................................................................................................... 61

Top cover ........................................................................................................................... 62

5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 64

Using Setup Utility .............................................................................................................................. 64

Starting Setup Utility .......................................................................................................... 64

Changing the language of Setup Utility ............................................................................. 64

Navigating and selecting in Setup Utility ............................................................................ 65

Displaying system information ........................................................................................... 65

Restoring factory settings in Setup Utility .......................................................................... 66

Exiting Setup Utility ............................................................................................................ 66

Updating the BIOS ............................................................................................................. 66

Determining the BIOS version ........................................................................... 66

Downloading a BIOS update ............................................................................. 67

Using System Diagnostics .................................................................................................................. 68

6 Specifications ................................................................................................................................................ 69

Computer specifications ..................................................................................................................... 69

13.3-inch display specifications .......................................................................................................... 69

7 Backup and recovery .................................................................................................................................... 71

Backing up your information ............................................................................................................... 71

Performing a system recovery ............................................................................................................ 72

Using the Windows recovery tools ..................................................................................... 72

Using f11 recovery tools .................................................................................................... 73

Using Windows 8 operating system media (purchased separately) .................................. 73

Using Windows Refresh for quick and easy recovery ....................................................... 74

Remove everything and reinstall Windows ........................................................................ 74

Using HP Software Setup .................................................................................................. 75

8 Power cord set requirements ...................................................................................................................... 76

Requirements for all countries ............................................................................................................ 76

Requirements for specific countries and regions ............................................................................... 76

9 Recycling ....................................................................................................................................................... 78

Index ................................................................................................................................................................... 79

vii

viii

1 Product description

Category Description

Product Name HP ENVY Spectre XT Ultrabook PC

Processors Intel® Dual Core™' i7-3667U (2.0GHz, turbo up to 3.1GHz) 1600MHz/4M L3

Intel® Dual Core™ i7-3517U (1.9GHz, turbo up to 3.0GHz) 1600MHz/4M L3

Intel® Dual Core™ i7–3537U (2.0GHz, turbo up to 3.1GHz) 1600MHz/4M L3

Intel® Dual Core™ i5-3317U (1.7GHz, turbo up to 2.6GHz) 1600MHz/3M L3

Intel® Dual Core™ i5–3337U (1.8GHz, turbo up to 2.7GHz) 1600MHz/3ML3

Chipset Intel® HM76 - Platform Controller Hub (PCH - Panther Point-M)

Graphics Intel® HD Graphics 4000 discrete-class graphics. Supports BD and or HD-DVD playback with HD

decode, and DX11 support and HDMI support

Panel 13.3" HD WLED BrightView (1366x768) (3.64mm) SVA at 45% Color Gamut Slim, Shuriken, 200

nits

All display assemblies include 2 wireless local area network (WLAN) antenna cables.

Supports 16:9 wide aspect ratio

Support for non-flush glass panel cover (non-PMMA)

Memory Supports up to 4GB max system memory (on-board)

DDR3L - 1600MHz dual channel support

Supports up to 4096MB (256M x 16 x 8PCs ) - 1600 MHz

Drives mSATA SSD configurations:

● 128-GB SSD

256-GB SSD

●

Audio and video Dual array digital microphones

Two integrated stereo speakers

Separate discrete amplifiers for headphone and speakers

Beats signature audio profile

HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 frames per second)

Ethernet Integrated 10/100/1000 GB network interface card (NIC)

Wireless Integrated WLAN options by way of wireless module

Two WLAN antennas built into display assembly

Supports the following WLAN formats:

Intel® Centrino® Advanced-N 6235 + Bluetooth combo w/* 2 Antennas (802.11 a/g/n))

●

External media card Push-push insertion/removal

Category Description

HP Multi-Format Digital Media Reader supports the following digital card formats:

MultiMediaCard

●

Secure Digital (SD) Card

●

Secure Digital High-Capacity (SDHC) Card

●

● Secure Digital Extended Capacity (SDxC) Card

Ports ● 3-pin AC power (non-smart pin)

Audio-in (mono microphone), supports jack detection

●

Audio-out (stereo headphone), supports jack detection

●

● HDMI version 1.4b supporting 1920p, 1920 ×1200 @ 60Hz

RJ-45 (Ethernet, includes link and activity lights)

●

USB 3.0 port

●

USB 2.0 charging port

●

Backlit keyboard/ pointing devices

TouchPad with multi-touch gestures

Taps enabled as default

Power requirements Supports the following HP AC adapters:

Supports the following batteries:

Operating system Preinstalled:

Serviceability End-user replaceable parts:

Backlit, island-style keyboard in black finish

65-W (non-smart) PFC RC V EM 3-wire HP AC adapter

●

4-cell, 45WHr 3.05 AH Li-ion battery

●

Windows 8 Standard

●

Windows 8 Professional

●

AC adapter

●

2 Chapter 1 Product description

2 External component identification

Display

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) HP TrueVision HD Webcam Records video, captures still photographs, and allows video

while the power is on.

NOTE: The internal display switch is not visible from the

outside of the computer.

conferences and online chat by means of streaming video.

To use the webcam, type c, and then select CyberLink YouCam.

Display 3

Button, speakers, and other components

Component Description

(1)

Power button ● When the computer is off, press the button to turn on

the computer.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

● When the computer is in Hibernation, press the button

down briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see the User guide.

To learn more about your power settings:

1. From the Start screen, type p.

2. In the search box, type power.

3. Select Settings, and then select Power options from

the list of applications, or see the User guide.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with

4 Chapter 2 External component identification

wireless local area networks (WLANs).

Component Description

(3) Speakers (4)

NOTE: Two of the speakers are on the

bottom of the computer, and cannot be seen from the top of the computer.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in HP Support Assistant.

Produce sound.

Button, speakers, and other components 5

Keys

Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed

(3)

(4) Action keys Execute frequently used system functions.

(5)

Windows button Returns you to the Start screen from an open app or the

Windows applications key Displays options for a selected object.

with the fn key.

in combination with the fn or the esc key.

Desktop.

NOTE: Pressing the Windows button again will return you

to the previous screen.

6 Chapter 2 External component identification

Lights

Component Description

(1)

(2)

(3)

(4)

Power light

Keyboard backlight indicator Indicates that the keyboard backlight feature off or on.

Mute light ● Amber: Computer sound is off.

Wireless light

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,

●

which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off or in Hibernation. Hibernation

●

is an energy-saving mode that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see the User guide.

NOTE: To conserve battery power, turn off this feature.

Off: Computer sound is on.

●

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

Lights 7

Component Description

(5) Caps lock light On: Caps lock is on, which switches the keys to all capital

(6) TouchPad light (select models only)

TouchPad

letters.

On: The TouchPad is off

●

Off: The TouchPad is on.

●

Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light ● On: The TouchPad is off.

Off: The TouchPad is on.

●

(3) TouchPad zone Moves the on-screen pointer and selects or activates items

on the screen.

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

8 Chapter 2 External component identification

Left side

Component Description

(1)

(2)

(3)

(4)

(5) Security cable slot Attaches an optional security cable to the computer.

RJ-45 (network) lights (2)

RJ-45 (network) jack Connects a network cable.

HDMI port Connects an optional video or audio device, such as a

USB 3.0 port Connects an optional USB 3.0 device and provides

Green: The network is connected.

●

Amber: Activity is occurring on the network.

●

high-definition television, or any compatible digital or audio device.

enhanced USB power performance.

NOTE: For details about different types of USB ports, see

the User guide.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Left side 9

Right side

Component Description

(1)

(2)

(3)

Power light

Hard drive light

Audio-out (headphone) jack/Audio-in (microphone) jack

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,

●

which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off.

●

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information ,see the User guide.

Blinking white: The hard drive is being accessed.

●

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone.

WARNING! To reduce the risk of personal injury, adjust

the volume before using headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

(4)

(5)

Digital Media Slot Supports the following digital card formats:

USB 2.0 charging port Connects an optional USB device. The USB 2.0 charging

10 Chapter 2 External component identification

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory

●

Card

Ultra High Speed MultiMediaCard (UHS/MMC)

●

port can also charge select models of cell phones and MP3 players, even when the computer is off.

NOTE: For details about different types of USB ports, see

the User guide.

Component Description

(6) AC adapter/battery light

(7)

Power connector Connects an AC adapter.

White: The AC adapter is connected and the battery is

●

charged.

Amber: The AC adapter is connected and the battery

●

is charging.

Off: The computer is using DC power.

●

Right side 11

Rear

Component Description

Vent Enables airflow to cool internal components.

Bottom

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Component Description

(1) Speakers (4)

NOTE: Two of the speakers are not

shown in this illustration.

(2) Vents (2) Enable airflow to cool internal components.

12 Chapter 2 External component identification

Produce sound.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer.

Item Description Function

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

(4) Warranty period This number describes the duration of the warranty

(5) Model description (select models only) This is the alphanumeric identifier used to locate

the computer.

each product.

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

Service tag 13

Computer major components

14 Chapter 3 Illustrated parts catalog

Item Component Spare part

(1) Display panel 692891-001

(2) Top cover 689961-001

(3) Antenna 692885-001

(4) Speaker kit (rear) 689952-001

(5) Backlit keyboard (with backlight) (includes keyboard cable):

Backlit keyboard in black finish:

For use in the United States 700381-001

For use in the United Kingdom and Singapore 700381-031

For use in Germany 700381-041

For use in France 700381-051

For use in Italy 700381-061

For use in Spain 700381-071

For use in Portugal 700381-131

For use in Turkey 700381-141

number

689962-001

For use in Greece 700381–151

For use in Latin America 700381-161

For use in Saudi Arabia 700381–171

For use in Russia 700381-251

For use in Thailand 700381-281

For use in Belgium 700381-A41

For use in Taiwan 700381-AB1

For use in South Korea 700381-AD1

For use in the Netherlands 700381–B31

For use in Israel 700381–BB1

For use in Switzerland 700381-BG1

For use in Canada 700381-DB1

For use in Denmark, Finland, Norway 700381-DH1

(6) Backlit keyboard bracket 689939-001

(7) Power button board 689944-001

(8) TouchPad assembly (includes cable)

TouchPad button board 689946–001

TouchPad button board 712663–001

(9) TouchPad LED board 689945-001

Computer major components 15

Item Component Spare part

number

(10) Power connector cable 689944-001

(11) Speakers (front) 689951-001

(12) USB/Audio board (includes media card reader) 689947-001

(13) RJ-45 cover 689948-001

(14) System board

System board for use only with computer models equipped with UMA Intel Core i5–3317U

processor.

System board for use only with computer models equipped with UMA Intel Core i7–3517U

processor.

System board for use only with computer models equipped with UMA Intel Core i7–3667U

processor.

System board for use only with computer models equipped with UMA Intel Core i5–3317U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with UMA Intel Core i7–3517U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with UMA Intel Core i7–3667U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i5–3317U

processor

System board for use only with computer models equipped with Intel Core i5–3317U

processor for Windows 8 Standard

System board for use only with computer models equipped with Intel Core i5–3317U for

Windows 8 Professional

System board for use only with computer models equipped with Intel Core i7–3517U

processor

System board for use only with computer models equipped with Intel Core i7–3517U

processor for Windows 8 Standard

689957-001

689958-001

689959-001

693607–001

693608–001

693609–001

702763–001

702763–501

702763–601

702764–001

702764–501

System board for use only with computer models equipped with Intel Core i7–3517U

processor for Windows 8 Professional

System board for use only with computer models equipped with Intel Core i7–3667U

processor

System board for use only with computer models equipped with Intel Core i7–3667U

processor for Windows 8 Standard

System board for use only with computer models equipped with Intel Core i7–3667U

processor for Windows 8 Professional

System board for use only with computer models equipped with Intel Core i5–3317U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i5–3317U

processor for Windows 8 Standard in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i7–3517U

processor in the People's Republic of China and Russia

16 Chapter 3 Illustrated parts catalog

702764–601

702765–001

702765–501

702765–601

702766–001

702766–501

702767–001

Item Component Spare part

number

System board for use only with computer models equipped with Intel Core i7–3517U

processor for Windows 8 Standard in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i7–3667U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i7–3667U

processor for Windows 8 Standard in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i7–3537U

processor

System board for use only with computer models equipped with Intel Core i7–3537U

processor for Windows 8 Standard

System board for use only with computer models equipped with Intel Core i7–3537U

processor for Windows 8 Professional

System board for use only with computer models equipped with Intel Core i5–3337U

processor

System board for use only with computer models equipped with Intel Core i5–3337U

processor for Windows 8 Standard

System board for use only with computer models equipped with Intel Core i5–3337U

processor for Windows 8 Professional

System board for use only with computer models equipped with Intel Core i7–3537U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with Intel Core i7–3537U

processor for Windows 8 Standard in the People's Republic of China and Russia

702767–501

702768–001

702768–501

714758–001

714758–501

714758–601

714759–001

714759–501

714759–601

714760–001

714760–501

System board for use only with computer models equipped with Intel Core i5–3337U

processor in the People's Republic of China and Russia

System board for use only with computer models equipped with UMA Intel Core i5–3337U

processor for Windows 8 Standard in the People's Republic of China and Russia

(15) Heat sink 689938-001

(16) Solid-state drive

128-GB, SSD 689953-001

256-GB 689955-001

(17) WLAN 670292-005

(18) RTC battery: 686922-001

(19) Fan 692890-001

(20) Battery:

4-cell, 4.5WHr 3.05AH Li-ion battery 685989-001

(21) Base enclosure 689934-001

714761–001

714761–501

Computer major components 17

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 692888–001

(2) 13.3" HD, WLED, BrightView display panel 692891–001

(3) Webcam/microphone module 689965-001

(4) Display cable 692889–001

(5) Hinge covers:

Hinge covers 689940–001

Side hinge covers 689940–001

(6) Hinge brackets 689940–001

(7) Display enclosure 711562–001

18 Chapter 3 Illustrated parts catalog

Mass storage device

Item Component Spare part number

Hard drive (mSATA solid-state drive)

128-GB solid-state (SSD) drive 689953-001

256-GB solid-state (SSD) drive 689955-001

Screws (not illustrated)

Miscellaneous parts

Component Spare part number

AC adapter (non-smart):

65-W AC adapter (non-smart) for use in all countries and regions 693715-001

Power cord (3-pin, black, 1.83-m):

For use in North America 490371-001

For use in Australia 490371-011

For use in Europe 490371-021

For use in the United Kingdom and Singapore 490371–031

For use in Denmark, Norway, Finland 490371-081

For use in Switzerland 490371–111

For use in Thailand 490371-201

For use in Japan 490371–291

Mass storage device 19

Component Spare part number

For use in the People's Republic of China 490371-AA1

For use in Taiwan 490371-AB1

For use in South Korea 490371-AD1

For use in Israel 490371–BB1

For use in India 490371–D61

Screw Kit 689949-001

Sequential part number listing

Spare part number

490371-001 Power cord for use in North America (3-pin, black, 1.83-m)

490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)

490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)

490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)

490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)

490371–111 Power cord for use in Switzerland (3-pin, black, 1.83-m)

490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)

490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)

490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)

490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)

490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)

490371–BB1 Power cord for use in Israel (3–pin, black, 1.83–m)

490371–D61 Power cord for use in India (3-pin, black, 1.83-m)

530607–001 HDMI to VGA Adapter

670292-005 Intel Centrino® Advanced-N 6235 + Bluetooth combo w/* 2 Antennas (802.11 a/g/n)

Description

675458–001 Zipper tote bag

684976–001 Protective cover

685989–001 4–cell, 45WHr 3.05AH Li-ion battery

686922–001 RTC battery for use only with computer models without WWAN capability

689934-001 Base enclosure

689937-001 Power connector

689938-001 Heat sink

689939-001 Backlit keyboard bracket

689940–001 Display hinges

20 Chapter 3 Illustrated parts catalog

Spare part number

689944–001 Power button board (includes cable)

689945–001 TouchPad LED board with cable

689946–001 TouchPad (includes cable)

689947-001 USB/Audio board with cable

689948-001 RJ-45 cover

689949-001 Screw Kit

689951-001 Speaker (front)

689952-001 Speaker (Rear)

689953-001 128–GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)

689955-001 256–GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)

689957-001 System board for use only with computer models equipped with UMA Intel Core i5–3317U processor

689958-001 System board for use only with computer models equipped with UMA Intel Core i7–3517U processor

689959-001 System board for use only with computer models equipped with UMA Intel Core i7–3667U processor

689960-001 Thermal pad

689961-001 Top cover in black finish for use in the United States

Description

689962-001 Top cover in black finish for use in the United Kingdom

689965-001 Webcam (includes microphone)

692885–001 Antenna

692888–001 Display bezel

692889–001 Display cable

692890-001 Fan

692891–001 Display panel

693607–001 System board for use with computer models equipped with UMA Intel Core i5–3317U processor in the

693608–001 System board for use with computer models equipped with UMA Intel Core i7–3517U processor in the

693609–001 System board for use with computer models equipped with UMA Intel Core i7–3667U processor in the

693715–001 AC Adapter (non-smart) 65 W (non-BFR-PVC free)

700381–001 Backlit keyboard in black finish for use in the United States (includes keyboard cable)

700381–031 Backlit keyboard in black finish for use in the United Kingdom and Singapore(includes keyboard cable)

700381–041 Backlit keyboard in black finish for use in Germany (includes keyboard cable)

700381–051 Backlit keyboard in black finish for use in France (includes keyboard cable)

People's Republic of China and Russia

700381–061 Backlit keyboard in black finish for use in Italy (includes keyboard cable)

700381–071 Backlit keyboard in black finish for use in Spain (includes keyboard cable)

Sequential part number listing 21

Spare part number

700381–131 Backlit keyboard in black finish for use in Portugal (includes keyboard cable)

700381–141 Backlit keyboard in black finish for use in Turkey (includes keyboard cable)

700381–151 Backlit keyboard in black finish for use in Greece (includes keyboard cable)

700381–161 Backlit keyboard in black finish for use in Latin America (includes keyboard cable)

700381–171 Backlit keyboard in black finish for use in Saudi Arabia (includes keyboard cable)

700381–251 Backlit keyboard in black finish for use in Russia (includes keyboard cable)

700381–281 Backlit keyboard in black finish for use in Thailand (includes keyboard cable)

700381–A41 Backlit keyboard in black finish for use in Belgium (includes keyboard cable)

700381–AB1 Backlit keyboard in black finish for use in Taiwan (includes keyboard cable)

700381–AD1 Backlit keyboard in black finish for use in South Korea (includes keyboard cable)

700381–B31 Backlit keyboard in black finish for use in the Netherlands (includes keyboard cable)

700381–BB1 Backlit keyboard in black finish for use in Israel (includes keyboard cable)

700381–BG1 Backlit keyboard in black finish for use in Switzerland (includes keyboard cable)

700381–DB1 Backlit keyboard in black finish for use in Canada (includes keyboard cable)

700381–DH1 Backlit keyboard in black finish for use in Denmark, Finland, Norway (includes keyboard cable)

Description

701943–001 HDMI to VGA Adapter

702763–001 System board for use with computer models equipped with Intel Core i5–3317U processor

702763–501 System board for use with computer models equipped with Intel Core i5–3317U processor for

Windows 8 Standard

702763–601 System board for use with computer models equipped with Intel Core i5–3317U processor for

Windows 8 Professional

702764–001 System board for use with computer models equipped with Intel Core i7–3517U processor

702764–501 System board for use with computer models equipped with Intel Core i7–3517U processor for

702764–601 System board for use with computer models equipped with Intel Core i7–3517U Windows 8

702765–001 System board for use with computer models equipped with Intel Core i7–3667U processor

702765–501 System board for use with computer models equipped with Intel Core i7–3667U processor for

702765–601 System board for use with computer models equipped with Intel Core i7–3667U processor for

702766–001 System board for use with computer models equipped with Intel Core i5–3317U processor in the

702766–501 System board for use with computer models equipped with Intel Core i5–3317U processor for

Windows 8 Standard

Professional

Windows 8 Standard

Windows 8 Professional

People's Republic of China and Russia

Windows 8 Standard in the People's Republic of China and Russia

702767–001 System board for use with computer models equipped with Intel Core i7–3517U processor in the

People's Republic of China and Russia

22 Chapter 3 Illustrated parts catalog

Spare part number

Description

702767–501 System board for use with computer models equipped with Intel Core i7–3517U processor for

702768–001 System board for use with computer models equipped with Intel Core i7–3667U processor in the

702768–501 System board for use with computer models equipped with Intel Core i7–3667U processor for

711562–001 Display back cover

712663–001 Touch pad (with cable)

712664–001 Top cover with touch pad for use in the United States

712665–001 Top cover with touch pad for use in the United Kingdom

714758–001 System board for use with computer models equipped with Intel Core i7–3537U

714758–501 System board for use with computer models equipped with Intel Core i7–3537U Windows 8 Standard

714758–601 System board for use with computer models equipped with Intel Core i7–3537U Windows 8

714759–001 System board for use with computer models equipped with Intel Core i5–3337U

714759–501 System board for use with computer models equipped with Intel Core i5–3337U WIndows 8 Standard

714759–601 System board for use with computer models equipped with Intel Core i5–3337U Windows 8

Windows 8 Standard in the People's Republic of China and Russia

People's Republic of China and Russia

Windows 8 Standard in the People's Republic of China and Russia

Professional

714760–001 System board for use with computer models equipped with Intel Core i7–3537U in the People's

Republic of China and Russia

714760–501 System board for use with computer models equipped with Intel Core i7–3537U Windows 8 Standard

in the People's Republic of China and Russia

714761–001 System board for use with computer models equipped with Intel Core i5–3337U in the People's

Republic of China and Russia

714761–501 System board for use with computer models equipped with Intel Core i5–3337U Windows 8 Standard

in the People's Republic of China and Russia

Sequential part number listing 23

4 Removal and replacement procedures

CAUTION: This computer does not have user-replaceable parts. Only HP authorized service

providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

24 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Preliminary replacement requirements 25

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

26 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

● Store reusable ESD-sensitive parts from assemblies in protective packaging or

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

● Cover the workstation with approved static-shielding material.

● Use a wrist strap connected to a properly grounded work surface and use properly grounded

tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

● Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 27

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

●

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

● Conductive bins and other assembly or soldering aids

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

● Static-dissipative tables or floor mats with hard ties to the ground

● Field service kits

Static awareness labels

●

Material-handling packages

●

● Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 77 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

28 Chapter 4 Removal and replacement procedures

Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer.

Item Component Description

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

(4) Warranty period This number describes the duration of the warranty

(5) Model description (select models only) This is the alphanumeric identifier used to locate

Base enclosure

Description Spare part number

Base enclosure (Black) 689934-001

Before disassembling the computer, follow these steps:

the computer.

each product.

product’s hardware components. The part number helps a service technician determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the base enclosure:

1. Turn the computer face down, and then remove the 4 Phillips PM 4.5 millimeter front-edge

screws (1) from the base enclosure.

Component replacement procedures 29

2. Remove the 6 remaining Phillips PM 5.5 millimeter screws (2) from the back and the middle of

the base enclosure.

3. Separate the bottom enclosure from the unit at the rear edge and remove the bottom enclosure.

NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool

Shroud separator. This tool is available on the HP website.

30 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

4-cell, 45WHr 3.05AH Li-ion battery 685989-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 29).

Remove the battery:

1. Turn the computer right-side up, with the front toward you.

2. Disconnect the battery cable.

3. Remove the 3 Phillips PM 2×2 screws (1) that secure the battery to the top cover.

Component replacement procedures 31

4. Remove the battery from the computer (2).

Reverse this procedure to install the battery.

32 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 686922-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

5. Disconnect the battery cable (see

Base enclosure on page 29).

Battery on page 31).

Remove the RTC battery:

1. Disconnect the RTC battery cable from the system board (1).

NOTE: Use a thin, non-conductive tool to remove the RTC battery from the socket on the

system board.

2. Remove the RTC battery (2). (The RTC battery is attached to the system board by double-sided

adhesive.)

Component replacement procedures 33

Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the “+” sign faces up.

34 Chapter 4 Removal and replacement procedures

Solid-state drive

Description Spare part number

128-GB mSATA solid-state drive (SSD) 689953-001

256-GB mSATA solid-state drive (SSD) 689955-001

Before removing the SSD, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

5. Disconnect the battery cable (see

Base enclosure on page 29).

Battery on page 31).

Remove the solid-state drive:

1. Remove the 2 Phillips PM 2.0x2.0 screws (1) securing the solid–state drive to the top cover. The

drive tilts upwards.

2. Remove the solid–state drive (2).

Reverse these procedures to reassemble and install the hard drive.

Component replacement procedures 35

WLAN module

Description Spare part number

Intel Centrino® Advanced-N 6235 + Bluetooth combo w/* 2 Antennas (802.11 a/g/n) 670292-005

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

5. Disconnect the battery cable (see

Base enclosure on page 29).

Battery on page 31).

Remove the WLAN module:

1. Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1).

NOTE: The #1 WLAN antenna white cable is connected to the WLAN module #1 main

terminal. The #2 WLAN antenna black cable is connected to the WLAN module #2 auxiliary terminal.

2. Remove the 2 Phillips PM 2.0×3.0 screws (2) that secure the WLAN module to the top cover.

(The WLAN module tilts up.)

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the

protective sleeves must be installed on the antenna connectors.

36 Chapter 4 Removal and replacement procedures

Fan

Description Spare part number

Fan 692890-001

Before removing the fan:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

Base enclosure on page 29).

Remove the fan:

1. Disconnect the fan cable (1).

2. Remove the 2 Phillips PM 2.0x4.0 screws securing the fan to the top cover (2), and then lift the

fan upwards (3).

NOTE: You may need to remove the piece of tape on the underside of the heat sink that

secures the fan to the unit.

RJ-45 module cover

Description Spare part number

RJ-45 module cover (plastics kit) 689948-001

Component replacement procedures 37

Before removing the RJ-45 module cover:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

5. Disconnect the battery cable (see

Base enclosure on page 29).

Battery on page 31).

Remove the RJ-45 module cover:

1. Remove the 2 Phillips PM screws securing the RJ-45 module cover (1).

2. Remove the cover (2).

38 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only with computer models equipped with UMA Intel Core i5–3317U processor 689957-001

For use only with computer models equipped with UMA Intel Core i7–3517U processor 689958-001

For use only with computer models equipped with UMA Intel Core i7–3667U processor 689959-001

For use only with computer models equipped with UMA Intel Core i5–3317U processor in the People's Republic of China and Russia

For use only with computer models equipped with UMA Intel Core i7–3517U processor in the People's Republic of China and Russia

For use only with computer models equipped with UMA Intel Core i7–3667U processor in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i5–3317U processor 702763–001

For use only with computer models equipped with Intel Core i5–3317U processor for Windows 8 Standard

For use only with computer models equipped with Intel Core i5–3317U processor for Windows 8 Professional

For use only with computer models equipped with Intel Core i7–3517U processor 702764–001

For use only with computer models equipped with Intel Core i7–3517U processor for Windows 8 Standard

For use only with computer models equipped with Intel Core i7–3517U processor for Windows 8 Professional

For use only with computer models equipped with Intel Core i7–3667U processor 702765–001

For use only with computer models equipped with Intel Core i7–3667U processor for Windows 8 Standard

For use only with computer models equipped with Intel Core i7–3667U processor for Windows 8 Professional

693607–001

693608–001

702763–501

702763–601

702764–501

702764–601

702765–501

702765–601

For use only with computer models equipped with Intel Core i5–3317U processor in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i5–3317U processor for Windows 8 Standard in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3517U processor in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3517U processor for Windows 8 Standard in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3667U processor in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3667U processor for Windows 8 Standard in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3537U processor 714758–001

For use only with computer models equipped with Intel Core i7–3537U processor for Windows 8 Standard

702766–001

702766–501

702767–001

702767–501

702768–001

702768–501

714758–501

Component replacement procedures 39

Description Spare part number

For use only with computer models equipped with Intel Core i7–3537U processor for Windows 8 Professional

For use only with computer models equipped with Intel Core i7–3337U processor 714759–001

For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8 Standard

For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8 Professional

For use only with computer models equipped with Intel Core i7–3537U processor in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3537U processor for Windows 8 Standard in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3337U processor in the People's Republic of China and Russia

For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8 Standard in the People's Republic of China and Russia

714758–601

714759–501

714759–601

714760–001

714760–501

714761–001

714761–501

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

5. Remove the battery (see

Battery on page 31).

6. Remove the WLAN module (see

7. Remove the fan (see

Fan on page 37).

Base enclosure on page 29).

WLAN module on page 36).

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

RTC battery (see

●

Power connector cable (see

●

● Fan (see

Fan on page 37).

● Heat sink (see

WLAN module see (

●

Hard drive (see

●

● USB/Audio (see

Display panel cable (see

●

RTC battery on page 33)

Power connector cable on page 50)

Heat sink on page 43)

WLAN module on page 36).

Solid-state drive on page 35).

USB/Audio board on page 46),

Display panel on page 54).

RJ-45 cover (see

●

RJ-45 module cover on page 37).

40 Chapter 4 Removal and replacement procedures

Remove the system board:

1. Remove the following cables:

USB/Audio board cable (1)

●

Power button board cable (2)

●

● Display panel cable (3)

● Backlit keyboard cable (4)

Backlit keyboard light cable (5)

●

TouchPad LED cable (6)

●

● RTC cable (7)

TouchPad cable (8)

●

Power connector cable (9)

●

2. Remove the 5 Phillips PM 2.0x3.0 screws (1).

Component replacement procedures 41

3. Remove the system board (2).

Reverse this procedure to install the system board.

42 Chapter 4 Removal and replacement procedures

Heat sink

Description Spare part number

Heat sink 689938-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the base enclosure (see

5. Disconnect the battery cable (see

6. Remove the system board (see

Base enclosure on page 29).

Battery on page 31),

System board on page 39).

Remove the heat sink:

1. From the system board, remove the 4 Phillips PM screws securing the heat sink (1) to the

system board.

CAUTION: These screws must be removed in the sequence that is marked on the heat sink so

that the correct pressure is applied to the processor and other components.

Component replacement procedures 43

2. Remove the heat sink (2).

Reverse this procedure to install the heat sink..

CAUTION: These screws must be installed in the sequence that is marked on the heat sink so that

the correct pressure is applied to the processor and other components.

Speakers

Description Spare part number

Speaker Kit, front (includes front speaker and cable) 689951-001

Speaker Kit, rear (includes front speaker and cable) 689952-001

Before removing the front speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

4. Remove the base enclosure (see

5. Disconnect the battery cable (see

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

Base enclosure on page 29).

Battery on page 31).

Remove the front speakers:

1. Turn the computer, with the front edge toward you.

2. Disconnect the front speaker cable (1) from the USB/audio board.

44 Chapter 4 Removal and replacement procedures

3. Remove the Phillips PM screws securing each half of the front speaker (2).

4. Remove the speaker cables (3) that are routed on each side of the front area.

5. Remove the speakers (4).

Reverse this procedure to install the front speakers.

Before removing the rear speaker, follow these steps;

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

2. Remove the base enclosure (see

3. Disconnect the battery cable (see

4. Remove the system board (see

NOTE: The heat sink overlaps the rear speakers so the system board must be removed before

the rear speakers.

Remove the rear speakers

1. Disconnect the rear speaker cable from the USB/Audio board (1).

Base enclosure on page 29).

Battery on page 31).

System board on page 39).

Component replacement procedures 45

2. Remove the 2 Phillips PM 4.0 millimeter screws (2), and then remove the rear speakers (3).

USB/Audio board

Description Spare part number

USB/Audio board (includes digital media card reader) 689947-001

Before removing the USB/Audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

6. Disconnect the battery cable (see

Remove the USB/Audio board:

1. Disconnect the left front speaker cable (1).

2. Disconnect the right front speaker cable (2).

Display panel on page 54).

Base enclosure on page 29).

Battery on page 31).

3. Disconnect the fan cable (3).

4. Disconnect the rear speaker cable (4).

5. Disconnect the 3 Phillips PM 4.5 millimeter screws securing the USB/Audio board (5).

46 Chapter 4 Removal and replacement procedures

6. Remove the USB/Audio board (6).

Reverse this procedure to install the USB/Audio board.

Component replacement procedures 47

TouchPad module

Description Spare part number

TouchPad button board (includes cable) 689946-001

TouchPad button board (includes cable) 712663–001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

Display panel on page 54).

Base enclosure on page 29).

Remove the TouchPad button board and cable:

1. Turn the top cover upside down, with the back edge toward you.

2. Disconnect the TouchPad cable (1) that secures the TouchPad to the system board.

3. Remove the 5 Phillips PM screws (2) that secure the TouchPad button board to the top cover.

4. Lift the TouchPad button board.(1).

48 Chapter 4 Removal and replacement procedures

5. Remove the TouchPad button board and cable (2).

Reverse this procedure to install the TouchPad button board and cable.

TouchPad LED board

Description Spare part number

TouchPad LED board 689945-001

Remove the TouchPad LED board:

1. Disconnect the TouchPad LED board cable (1).

Component replacement procedures 49

2. Unclip the TouchPad LED board (2), and then remove it (3).

Power connector cable

Description Spare part number

Power connector cable (includes bracket) 689937-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

6. Disconnect the battery cable (see

Remove the power connector cable:

1. Turn the computer, with the right side toward you.

Display panel on page 54).

Base enclosure on page 29).

Battery on page 31).

50 Chapter 4 Removal and replacement procedures

2. Remove the 2 screws that secure the right hinge (1), and then rotate the hinge to the open

position (2).

3. Disconnect the power connector cable (1), and then remove the power connector and cable (2).

Reverse this procedure to install the power connector and cable.

Component replacement procedures 51

Power button board

Description Spare part number

Power button board 689944-001

Before removing the Power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

6. Disconnect the battery cable (see

Display panel on page 54).

Base enclosure on page 29).

Battery on page 31).

Remove the Power button board and cable:

1. Turn the top cover upside down, with the back edge toward you.

2. Disconnect the Power button board cable (1).

3. Remove the 2 Phillips PM screws securing the Power button board to the top cover (2).

52 Chapter 4 Removal and replacement procedures

4. Remove the Power button board (3).

NOTE: The Power button board's cable is soldered on.

Component replacement procedures 53

Display panel

Description Spare part number

13.3-in, LED, BrightView SVA display panel 692891-001

Before removing the display panel, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the display panel:

1. Turn the computer right-side up, with the rear toward you.

2. Open the computer.

3. Remove the base enclosure (see

Base enclosure on page 29).

4. Remove the 2 Phillips PM 5.0 millimeter screws on the left and right hinges (1).

5. Remove the Phillips PM 3.0 millimeter screw on the left hinge (2).

6. Rotate both hinges to the open position (3).

NOTE: Support the display panel as you are removing the screws.

54 Chapter 4 Removal and replacement procedures

7. Remove the top cover from the display assembly.

8. Loosen the bottom edge of the plastic bezel cover (1) from all four sides of the display panel.

9. Loosen the left and right side edges of the plastic bezel cover (2), and then loosen the top edge

of the plastic bezel cover (3). Remove the plastic bezel cover (4).

Component replacement procedures 55

10. Slide the hinge covers outwards (1), and then release the secondary hinge covers (2).

NOTE: Remove any tabs or tape adhering to the display panel.

11. Remove the 6 Phillips PM screws (1) from the hinge brackets, and then remove the hinge

brackets (2).

56 Chapter 4 Removal and replacement procedures

12. Rotate the hinges to the open position (1), and then remove the 2 Phillips PM screws (2).

Remove the display panel (3).

13. Remove the adhesive tape from the display panel cable connector (1).

14. Disconnect the display panel cable connector (1) from the display panel (2).

15. Remove the panel cable from the clips on the left edge (1), and then loosen the cable from the

adhesive tape (2).

Component replacement procedures 57

16. Disconnect the cable from the webcam (3).

Reverse this procedure to install the display panel.

Webcam assembly

Description Spare part numbers

Webcam assembly 689965-001

Before removing the webcam assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

6. Disconnect the battery cable (see

Remove the webcam assembly:

Display panel on page 54).

Base enclosure on page 29).

Battery on page 31).

58 Chapter 4 Removal and replacement procedures

Lift the webcam from the display panel (1), and then remove the webcam assembly (2).

▲

Backlit keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

For use in country or region: Spare part number: For use in country or region: Spare part number:

Backlit keyboard in black finish:

For use in the United States 700381-001 For use in Taiwan 700381-AB1

For use in the United Kingdom and Singapore

For use in Germany 700381–041 For use in Saudi Arabia 700381–171

For use in France 700381–051 For use in Russia 700381–251

For use in Italy 700381–061 For use in Thailand 700381-281

For use in Spain 700381–071 For use in Belgium 700381-A41

For use in Portugal 700381-131 For use in Canada 700381-DB1

For use in Turkey 700381-141 For use in The Netherlands 700381–B31

For use in Greece 700381-151 For use in Switzerland 700381–BG1

For use in Latin America 700381-161 For use in Israel 700381-BB1

For use in Denmark, Finland, Norway

700381–031 For use in South Korea 700381–AD1

700381–DH1

Component replacement procedures 59

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

Display panel on page 54).

Base enclosure on page 29).

Remove the keyboard:

1. Turn the computer right-side up with the front facing you.

2. Remove the 20 black Phillips PM 2x2 screws that secure the keyboard bracket.

3. Remove the 12 silver Phillips PM 1.6x2 screws (2) that secure the keyboard bracket.

60 Chapter 4 Removal and replacement procedures

4. Remove the keyboard bracket (1). Make sure the keyboard cables are disengaged from the

bracket as you remove the keyboard bracket (2). Make sure to push the keyboard cables through the bracket.

5. Remove the 3 black Phillips PM 2x2 screws (1), and then remove the 3 Phillips PM 1.6 screws

(2).

6. Remove the keyboard (3).

Reverse this procedure to install the keyboard.

WLAN antenna cables

Description Spare part numbers

WLAN antennas 670292-005

Before removing the antenna cables:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Component replacement procedures 61

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the display panel (see

5. Remove the base enclosure (see

6. Disconnect the battery cable (see

Display panel on page 54).

Base enclosure on page 29).

Battery on page 31).

Remove the WLAN antenna cables:

Remove the WLAN antenna transceivers (1), and then remove the cables (2) from the right and

▲

left sides of the hinge.

NOTE: Be careful when removing the cables.

Top cover

Description Spare part number

Top cover 689961–001 (for use

62 Chapter 4 Removal and replacement procedures

in the United States)

712664–001 (for use in the United States)

689962-001 (for use in the United Kingdom)

712665–001 (for use in the United Kingdom)

Before removing the top cover from the display panel, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the top cover from the display:

To remove the top cover from the display, (see

▲

Display panel on page 54).

Component replacement procedures 63

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer

from operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only

if USB legacy support is enabled.

To start Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

64 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

press enter, or use a pointing device to click the item.

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

●

screen, or use the up arrow key or the down arrow key.

To close open dialog boxes and return to the main Setup Utility screen, press esc, and then

●

follow the on-screen instructions.

2. Press f10 to enter Setup Utility.

To exit Setup Utility menus, choose one of the following methods:

To exit Setup Utility menus without saving your changes, press the esc key, and then follow the

●

on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

To save your changes and exit Setup Utility menus, press f10, and then follow the on-

●

screen instructions.

– or –

Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press enter.

Your changes go into effect when the computer restarts.

Displaying system information

1. Start Setup Utility.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Using Setup Utility 65

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Setup Utility.

3. Use the arrow keys to select Exit > Load Setup Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, press f10, and then follow the on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the

factory settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).

1. Start Setup Utility (BIOS).

2. Use the arrow keys to select Main.

3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit,

select Exit Discarding Changes, and then press enter.

66 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, select the HP Support Assistant app.

2. Click Updates and tune-ups, and then click Check for HP updates now.

3. Follow the on-screen instructions.

4. At the download area, follow these steps:

a. Identify the most recent BIOS update and compare it to the BIOS version currently installed

on your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type e, and then select File Explorer.

2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using Setup Utility 67

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

● Start-up test—This test analyzes the main computer components that are required to start

the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the

●

start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

●

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

● Memory test—This test analyzes the physical condition of the memory modules. If it reports an

error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact

●

HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

68 Chapter 5 Setup Utility (BIOS) and System Diagnostics

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Width 29.16 cm 11.48 in

Depth 2.15 cm 8.46 in

Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in

Weight

With 6-cell battery 1.60 kg 3.53 lb

With 3-cell battery 1.46 kg 3.22 lb

Input power

Operating voltage and current 18.5 V dc @ 3.5 A - 65 W

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

13.3-inch display specifications

Metric U.S.

Dimensions

Height 16.50 cm 6.50 in

Width 25.34 cm 11.60 in

Diagonal 33.66 cm 13.30 in

Number of colors 262,144

Computer specifications 69

Metric U.S.

Contrast ratio 200:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.197 mm × 0.197 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Total power consumption 2.0 W

Viewing angle ±65° horizontal, ±50° vertical (typical)

70 Chapter 6 Specifications

7 Backup and recovery

To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

From the Start screen, type restore, click Settings, and then select from the list of displayed options.

NOTE: For detailed instructions on various backup and restore options, perform a search for these

topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

Backing up your information

Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair media (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

On Start screen, type backup, click Settings, and then select Save backup copies of your files with File History.

You can back up your information to an optional external hard drive or a network drive.

Note the following when backing up:

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To create a backup using Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

Backing up your information 71

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. From the Start screen, type backup, click Settings, and then select from the list of displayed

options.

2. Follow the on-screen instructions to set up your backup, create a system image (select models

only), or create system repair media (select models only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

Windows recovery tools: You can use Windows Backup and Restore to recover information you

●

have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly.

f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

●

The image includes the Windows operating system and software programs installed at the factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

media you previously created (select models only), you must purchase Windows 8 operating system media to reboot the computer and repair the operating system. For additional information, see

Using the Windows recovery tools

To recover information you previously backed up:

Access HP Support Assistant. To access HP Support Assistant on the Start screen, select the

▲

HP Support Assistant app.

To recover your information using Automatic Repair, follow these steps:

CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. All

files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition and the Windows partition.

From the Start screen, type e, and then click File Explorer.

– or –

From the Start screen, type c, and then select Computer.

NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover

your operating system and programs using the Windows 8 operating system DVD and the Driver Recovery media (both purchased separately). For additional information, see

operating system media (purchased separately) on page 73.

3. If the Windows partition and the HP Recovery partition are listed, restart the computer. After

Windows has loaded, press and hold the shift key while clicking Restart.

Using Windows 8

4. Select Troubleshoot, then select Advanced Options, and then select Automatic Repair.

5. Follow the on-screen instructions.

72 Chapter 7 Backup and recovery

NOTE: For additional information on recovering information using the Windows tools, perform a

search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files

that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C,

and then select Computer.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 8 operating system media and the Driver Recovery media (both purchased separately). For additional information, see

media (purchased separately) on page 73.

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

Using Windows 8 operating system

5. Follow the on-screen instructions.

Using Windows 8 operating system media (purchased separately)

To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and

reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 8 operating system DVD:

NOTE: This process takes several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 8 operating system DVD into the optical

drive before the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

After the repair is completed:

1. Eject the Windows 8 operating system media and then insert the Driver Recovery media.

2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.

Performing a system recovery 73

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the

HP Support Assistant app.

NOTE: You may be prompted for your permission or password when using Refresh. See HP

Support Assistant for more information. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

To start Refresh:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Refresh your PC without affecting your files, select Get started, and follow the on-

screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select Reset your PC, and follow the on-screen instructions.

To use the Start screen:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

74 Chapter 7 Backup and recovery

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Remove everything and reinstall Windows, select Get started, and follow the on-

screen instructions.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1. From the Start screen, type HP Software Setup, and select Apps.

2. Open HP Software Setup.

3. Follow the on-screen directions to reinstall drivers or select software.

Performing a system recovery 75

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

● The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

● All power cord sets must be approved by an acceptable accredited agency responsible for

evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating

●

of 125 or 250 V ac, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

●

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Argentina IRAM 1

Australia SAA 1

Austria OVE 1

Belgium CEBEC 1

Brazil ABNT 1

Canada CSA 2

Chile IMQ 1

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

India ISI 1

Israel SII 1

Italy IMQ 1

76 Chapter 8 Power cord set requirements

Country/region Accredited agency Applicable note number

Japan JIS 3

The Netherlands KEMA 1

New Zealand SANZ 1

Norway NEMKO 1

The People's Republic of China CCC 4

Saudi Arabia SASO 7

Singapore PSB 1

South Africa SABS 1

South Korea KTL 5

Sweden SEMKO 1

Switzerland SEV 1

Taiwan BSMI 6

Thailand TISI 1

The United Kingdom ASTA 1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance

coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole

grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the CCC certification mark.

5. The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must

be on each element. Corset approval number and logo must be printed on a flag label.

6. The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable,

and wall plug) must bear the BSMI certification mark.

7. For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL

and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI or ASTA marks.

Requirements for specific countries and regions 77

9 Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at

http://www.hp.com/recycle.

78 Chapter 9 Recycling

Index

AC adapter 11 AC adapter, spare part numbers

action keys

identifying 6

adapter

spare part numbers 20 audio, product description 1 audio-out (headphone) jacks 10

Backup and Restore 71 base enclosure

removal 29

spare part numbers 29 base enclosure, spare part

number 20

battery

removal 31

spare part numbers 17, 20, 31 BIOS

determining version 66

downloading an update 67 Blu-ray ROM DVD±R/RW Super

Multi Double-Layer Drive

precautions 25 button

TouchPad 8 buttons

power 4

TouchPad on/off 8

cables, service considerations 24 caps lock light, identifying 8 chipset, product description 1 components

bottom 12

display 3

left side 9

rear 12

right side 10 computer major components 14 computer part number 29

computer reset 74 computer specifications 69 connector, power 11 connectors, service

considerations 24

Digital Media Slot, identifying 10 display

specifications 69

display assembly

spare part numbers 54

display panel

removal 54

display panel, product

description 1 drives, preventing damage 25 DVD±RW and CD-RW Super Multi

Double-Layer Combo Drive

precautions 25

electrostatic discharge 25 equipment guidelines 28 esc key, identifying 6 Ethernet, product description 1 external media cards, product

description 1

f11 recovery 73 fan

removal 43 spare part number 43

fn key, identifying 6

graphics, product description 1 grounding guidelines 25 guidelines

equipment 28 grounding 25 packaging 27 transporting 27 workstation 27

hard drive

precautions 25 product description 1 removal 35

spare part numbers 19, 35 hard drive light 10 hard drive recovery 73 hard drive, spare part numbers

HDMI port, identifying 9

integrated webcam light,

identifying 3

internal display switch,

identifying 3

internal microphones, identifying

jacks

audio-out (headphone) 10

network 9

RJ-45 (network) 9

keyboard

product description 2

removal 59

spare part numbers 15, 59 keyboard backlight 7 keys

action 6

esc 6

fn 6

Windows applications 6

Windows button 6

left TouchPad button 8 lights

AC adapter 11

caps lock 8

hard drive 10

Index 79

mute 7 power 7, 10 TouchPad 8 webcam 3 wireless 7

mass storage device

precautions 25 removal 35 spare part numbers 19, 35

memory module

product description 1

microphone

product description 1 model description 29 model name 1 mute light, identifying 7

network jack, identifying 9

operating system, product

description 2

optical drive

precautions 25

packaging guidelines 27 plastic parts, service

considerations 24

pointing device, product

description 2

ports

HDMI 9

product description 2

USB 10

USB 3.0 9 power button, identifying 4 power connector cable

removal 50 power connector, identifying 11 power cord

set requirements 76

spare part numbers 19, 20 power lights, identifying 7, 10 power requirements, product

description 2

processor, product description 1

product description

audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1

wireless 1 product name 1, 29 product number 29

recovery 74 recovery partition 73 recycle

computer 74 refresh 74 removal/replacement

preliminaries 24

procedures 28 remove everything and reinstall

Windows 74

reset

computer 74

steps 74 restoring the hard drive 73 right TouchPad button 8 RJ-45 (network) jack, identifying

RTC battery

removal 33

spare part numbers 17, 20, 33

Screw Kit, spare part number 20,

21 security cable slot, identifying 9 serial number 29

service considerations

cables 24 connectors 24

plastic parts 24 service tag 13, 29 serviceability, product

description 2

slots

Digital Media 10

security cable 9 solid-state drive, spare part

number 19, 21

Speaker Kit, spare part number

speakers

removal 44

spare part number 44 speakers, identifying 5 specifications

computer 69

display 69 system board

removal 39

spare part numbers 16, 17,

21, 39

tools required 24 top cover

removal 62

spare part numbers 21, 62 TouchPad button board

removal 48

spare part number 15, 48 TouchPad light 8 TouchPad on/off button 8 TouchPad zone 8 transporting guidelines 27

USB 3.0 port, identifying 9 USB ports, identifying 10 USB/Audio board 16

vents, identifying 12 video, product description 1

warranty period 29 webcam light, identifying 3

80 Index

webcam, identifying 3 Windows

Refresh 74 reinstall 74 remove everything and reinstall

option 74

reset 74

Windows 8 operating system

DVD 73

Windows applications key,

identifying 6 windows button, identifying 6 wireless light 7 wireless, product description 1 WLAN module

removal 36 spare part numbers 20, 36

workstation guidelines 27

Index 81

HP Spectre User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Display

Button, speakers, and other components

Keys

Lights

TouchPad

Left side

Right side

Rear

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Display assembly subcomponents

Mass storage device

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service label

Base enclosure

Battery

RTC battery

Solid-state drive

WLAN module

RJ-45 module cover

System board

Heat sink

Speakers

USB/Audio board

TouchPad module

TouchPad LED board

Power connector cable

Power button board

Display panel

Webcam assembly

Backlit keyboard

WLAN antenna cables

Top cover

Using Setup Utility

Starting Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring factory settings in Setup Utility

Exiting Setup Utility

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

6 Specifications

Computer specifications

13.3-inch display specifications

7 Backup and recovery

Backing up your information

Performing a system recovery

Using the Windows recovery tools

Using f11 recovery tools

Using Windows 8 operating system media (purchased separately)

Using Windows Refresh for quick and easy recovery

Remove everything and reinstall Windows

Using HP Software Setup

8 Power cord set requirements

Requirements for all countries