HP 800 Workstation
Maintenance and Service Guide
Copyright Information
Warranty
Trademark Credits
© Copyright 2009 Hewlett-Packard
Development Company, L.P.
Hewlett-Packard Company shall not be liable
for technical or editorial errors or omissions
contained herein or for incidental or
consequential damages in connection with
the furnishing, performance, or use of this
material. The information in this document is
provided “as is” without warranty of any kind,
including, but not limited to, the implied
warranties of merchantability and fitness for
a particular purpose, and is subject to
change without notice. The warranties for HP
products are set forth in the express limited
warranty statements accompanying such
products.
Nothing herein should be construed as
constituting and additional warranty.
This document contains proprietary
information that is protected by copyright. No
part of this document may be photocopied,
reproduced, or translated to another
language without the prior written consent of
Hewlett-Packard Company.
Microsoft, Windows, and XP are U.S.
registered trademarks of Microsoft
Corporation in the U.S. and other countries.
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U.S. and other countries and are used under
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ENERGY STAR is a U.S. registered mark of
the United States Environmental Protection
Agency.
504632-001
First Edition, March 2009
About this guide
This guide provides service and maintenance information for the HP 800 Workstation. It includes these
topics:
Workstation overview on page 1
Setting up the operating system on page 18
Restoring the operating system on page 24
System management on page 30
Replacing components on page 62
Diagnostics and troubleshooting on page 164
Configuring RAID devices on page 202
Configuring password security and resetting CMOS
on page 211
Connector pins on page 215
System board designators on page 225
Routine Care on page 227
Locating HP resources on page 229
Guide topics
ENWW iii
iv About this guide ENWW
Table of contents
1 Workstation overview
Description ........................................................................................................................................... 1
System board architecture ................................................................................................... 1
Processor technology .......................................................................................... 2
Memory technology ............................................................................................. 2
Graphics .............................................................................................................. 2
Expansion card slots ........................................................................................... 2
Addition features ................................................................................................. 2
Workstation components ..................................................................................................... 3
Chassis components ........................................................................................... 4
Front panel components ..................................................................................... 5
Rear panel components ...................................................................................... 6
Specifications ....................................................................................................................................... 7
Physical characteristics ....................................................................................................... 7
Environmental specifications ............................................................................................... 8
Power supply description ..................................................................................................... 9
Power supply voltages ........................................................................................ 9
Power supply currents ....................................................................................... 10
Power supply specifications .............................................................................. 11
Power consumption and heat dissipation .......................................................... 11
System fans ..................................................................................................... 12
Resetting the power supply .............................................................................. 12
Ensuring proper ventilation ................................................................................................ 13
Features ............................................................................................................................................. 13
ENERGY STAR Qualification ............................................................................................ 15
EUP compliance mode ...................................................................................................... 16
Enabling EUP compliance mode ....................................................................... 16
Disabling EUP compliance mode ...................................................................... 16
Accessibility ....................................................................................................................... 16
Hyper-threading ................................................................................................................. 17
Intel Turbo Boost Technology ............................................................................................ 17
HP Cool Tools .................................................................................................................... 17
2 Setting up the operating system
Setting up the Microsoft operating system ......................................................................................... 19
Installing or upgrading device drivers ................................................................................ 19
Transferring files and settings to your Windows workstation ............................................. 19
Setting up Red Hat Enterprise Linux .................................................................................................. 20
ENWW v
Installing with the HP driver CD ......................................................................................... 20
Installing and customizing Red Hat-enabled workstations ................................................ 21
Verifying hardware compatibility ....................................................................... 21
Setting up Novell SLED ...................................................................................................................... 21
Updating the workstation .................................................................................................................... 21
Updating the workstation after first boot ............................................................................ 21
Upgrading the BIOS ........................................................................................................... 21
Determining current BIOS ................................................................................. 22
Upgrading BIOS ................................................................................................ 23
Upgrading device drivers ................................................................................................... 23
3 Restoring the operating system
Restore methods ................................................................................................................................ 24
Ordering backup software .................................................................................................................. 25
Restoring Windows Vista ................................................................................................................... 25
Ordering the RestorePlus! media ...................................................................................... 25
Restoring the operating system ......................................................................................... 25
Restoring Windows XP Professional .................................................................................................. 26
Creating RestorePlus! media ............................................................................................. 26
Creating HP Backup and Recovery (HPBR) media ........................................................... 27
Restoring the operating system ......................................................................................... 28
Using RestorePlus! ........................................................................................... 28
Using HPBR ..................................................................................................... 28
Using the recovery partition .............................................................................. 28
Restoring Novell SLED ....................................................................................................................... 28
Creating restore media ...................................................................................................... 28
4 System management
BIOS ROM ......................................................................................................................................... 30
The Computer Setup (F10) Utility ....................................................................................................... 31
Computer Setup (F10) functionality ................................................................................... 31
Accessing the Computer Setup (F10) Utility ..................................................................... 33
The Computer Setup (F10) Utility menu ............................................................................ 34
Workstation management .................................................................................................................. 42
Initial workstation configuration and deployment ............................................................... 43
Installing a remote system ................................................................................................. 43
Replicating the setup ......................................................................................................... 44
Copying a setup configuration to a single workstation ...................................... 44
Copying a setup configuration to multiple workstations .................................... 45
Updating and managing software ...................................................................................... 46
HP Client Manager Software ............................................................................................. 46
Altiris Client Management Solutions .................................................................................. 46
System Software Manager ................................................................................................ 47
vi ENWW
Proactive Change Notification ........................................................................................... 47
Subscriber's Choice ........................................................................................................... 47
ROM Flash ......................................................................................................................... 48
Remote ROM Flash .......................................................................................... 48
HPQFlash .......................................................................................................... 48
F10 Flash .......................................................................................................... 48
FailSafe Boot Block ROM .................................................................................................. 49
Recovering the workstation from Boot Block Recovery mode .......................... 49
Workstation security .......................................................................................................... 50
Asset tracking .................................................................................................... 50
SATA hard disk drive security ........................................................................... 51
DriveLock applications ...................................................................... 52
Using DriveLock ............................................................................... 52
Password security ............................................................................................. 54
Establishing a setup password using Computer Setup (F10)
Utility ................................................................................................. 54
Establishing a power-on password using workstation setup ............ 55
Entering a power-on password ........................................................ 55
Entering a setup password ............................................................... 56
Changing a power-on or setup password ......................................... 56
Deleting a power-on or setup password ........................................... 57
National keyboard delimiter characters ............................................ 57
Clearing passwords .......................................................................... 58
Chassis security ................................................................................................ 58
Side access panel key lock .............................................................. 58
Side access panel sensor (Smart Cover Sensor) (optional) ............. 58
Cable lock (optional) ......................................................................... 59
Fault notification and recovery ........................................................................................... 60
Drive Protection System .................................................................................... 60
ECC fault prediction .......................................................................................... 60
Thermal sensors ............................................................................................... 60
Dual-state power button ..................................................................................................... 61
Changing the power button configuration ......................................................... 61
5 Replacing components
Warnings and cautions ....................................................................................................................... 63
Service considerations ....................................................................................................................... 64
Cautions, warnings and safety precautions ....................................................................... 64
ESD information ................................................................................................................. 64
Generating static ............................................................................................... 64
Preventing ESD equipment damage ................................................................. 65
Personal grounding methods and equipment ................................................... 65
Grounding the work area ................................................................................................... 66
Recommended ESD prevention materials and equipment ................................................ 66
ENWW vii
Tools and software requirements ...................................................................................... 67
Special handling of components ........................................................................................ 67
Cables and connectors ..................................................................................... 67
Hard drives ........................................................................................................ 68
Lithium coin cell battery ..................................................................................... 68
Customer self-repair ........................................................................................................................... 68
Removing and installing components ................................................................................................. 69
Component locations ......................................................................................................... 70
Disassembly order ............................................................................................................. 72
Predisassembly procedures .............................................................................................. 73
Cable lock (optional) .......................................................................................................... 74
Side access panel .............................................................................................................. 75
Removing the side access panel ...................................................................... 75
Installing the side access panel ........................................................................ 75
Airflow guide ...................................................................................................................... 76
Removing the airflow guide ............................................................................... 76
Installing the airflow guide ................................................................................. 77
Expansion card support ..................................................................................................... 77
Removing the expansion card support .............................................................. 77
Installing the expansion card support ................................................................ 79
Right side panel ................................................................................................................. 80
Removing the right side panel ........................................................................... 80
Installing the right side panel ............................................................................. 80
Power supply ..................................................................................................................... 80
Removing the power supply .............................................................................. 80
Installing the power supply ................................................................................ 81
Speaker ............................................................................................................................. 81
Removing the speaker ...................................................................................... 81
Installing the speaker ........................................................................................ 82
Side access panel sensor (optional) .................................................................................. 82
Removing the side access panel sensor ........................................................... 82
Installing the side access panel sensor ............................................................. 83
Power connections ............................................................................................................ 84
Front bezel ......................................................................................................................... 85
Removing the front bezel .................................................................................. 85
Installing the front bezel .................................................................................... 85
Front panel I/O cable assembly ......................................................................................... 86
Removing the front panel I/O cable assembly .................................................. 86
Installing the front panel I/O cable assembly .................................................... 88
Power switch cable assembly ............................................................................................ 90
Removing the power switch cable assembly .................................................... 90
Installing the power switch cable assembly ...................................................... 91
Optical bay filler tray .......................................................................................................... 91
Removing a filler tray ........................................................................................ 91
viii ENWW
Installing a filler tray .......................................................................................... 93
Optical disk drive ............................................................................................................... 94
Removing an optical disk drive from the optical drive bay ................................ 94
Installing an optical disk drive in the optical drive bay ....................................... 96
Notice for Blu-ray optical drives ........................................................................ 98
Blu-ray movie playback .................................................................... 98
Blu-ray movie playback compatibility and update ............................. 98
Slot load optical disk drive (optional) ................................................................................. 99
Removing the slot load optical disk drive .......................................................... 99
Installing the slot load optical disk drive .......................................................... 102
Hard disk drive ................................................................................................................. 105
Removing a hard disk drive from the hard drive bay ....................................... 106
Installing a hard disk drive in the hard drive bay ............................................. 107
Hard disk drive cable configuration ................................................ 107
Installing a hard disk drive .............................................................. 108
Removing a hard disk drive from the slot load optical bay .............................. 111
Installing a hard disk drive in the slot load optical bay .................................... 115
Removing a hard disk drive from the optical drive bay ................................... 119
Installing a hard disk drive in the optical drive bay .......................................... 121
Installing dual SFF hard drives in the optical drive bay .................................. 123
Installing the hard drives ................................................................. 123
Configuring the cabling ................................................................... 125
Expansion card guide/front fan holder ............................................................................. 126
Removing the expansion card guide/front fan holder ...................................... 126
Installing the expansion card guide/front fan holder ........................................ 129
System fans ..................................................................................................................... 130
Removing the rear system fan assembly ........................................................ 130
Installing the rear system fan assembly .......................................................... 131
Installing a second front system fan ................................................................................ 132
Memory fans .................................................................................................................... 136
Removing the memory fans ............................................................................ 136
Installing the memory fans .............................................................................. 137
Memory ............................................................................................................................ 138
DIMM installation guidelines ........................................................................... 138
Supported DIMM configurations ...................................................................... 138
BIOS errors and warnings ............................................................................... 139
Removing a DIMM .......................................................................................... 140
Installing a DIMM ............................................................................................ 141
Required DIMM installation order ................................................... 141
Installing the DIMM ......................................................................... 142
Expansion card slot identification .................................................................................... 144
Expansion card slot description ...................................................................... 144
Expansion card configuration restrictions for power supplies ........................ 145
Choosing an expansion card slot ..................................................................................... 146
ENWW ix
PCIe card ......................................................................................................................... 147
Removing a PCIe card .................................................................................... 147
Installing a PCIe card ...................................................................................... 148
PCI card ........................................................................................................................... 150
Removing a PCI card ...................................................................................... 150
Installing a PCI card ........................................................................................ 151
CPU heatsink ................................................................................................................... 153
Removing the CPU heatsink ........................................................................... 153
Installing the CPU heatsink ............................................................................. 155
CPU ................................................................................................................................. 157
Removing a CPU ............................................................................................ 157
Installing a CPU .............................................................................................. 158
System board ................................................................................................................... 159
Removing the system board ........................................................................... 159
Installing the system board ............................................................................. 161
Battery ............................................................................................................................. 161
Removing the battery ...................................................................................... 161
Installing the battery ........................................................................................ 163
Product recycling .............................................................................................................................. 163
6 Diagnostics and troubleshooting
Calling technical support .................................................................................................................. 165
Locating ID labels ............................................................................................................................. 165
Locating warranty information .......................................................................................................... 166
Diagnosis guidelines ........................................................................................................................ 167
Diagnosis at startup ......................................................................................................... 167
Diagnosis during operation .............................................................................................. 168
Troubleshooting checklist ................................................................................................................. 168
HP troubleshooting resources and tools .......................................................................................... 170
HP Help and Support Center ........................................................................................... 170
E-support ......................................................................................................................... 170
Troubleshooting a problem ............................................................................. 170
Instant Support and Active Chat ..................................................................... 170
Customer Advisories, Customer and Security Bulletins, and Customer
Notices ............................................................................................................ 171
Product Change Notifications .......................................................................... 171
Helpful hints ..................................................................................................................... 171
At startup ......................................................................................................... 171
During operation .............................................................................................. 172
Customizing the monitor display ..................................................................... 172
Troubleshooting scenarios and solutions ......................................................................................... 173
Solving minor problems ................................................................................................... 173
Solving power supply problems ....................................................................................... 174
Testing power supply ...................................................................................... 174
x ENWW
Solving diskette problems ............................................................................................... 176
Solving hard drive problems ............................................................................................ 177
Solving display problems ................................................................................................. 179
Solving audio problems ................................................................................................... 181
Solving printer problems .................................................................................................. 182
Self-troubleshooting with HP Vision Field Diagnostics ..................................................................... 183
Overview .......................................................................................................................... 183
Downloading and accessing HP Vision Field Diagnostics ............................................... 184
User interface .................................................................................................................. 185
Survey tab ....................................................................................................... 185
Test tab ........................................................................................................... 187
Status tab ........................................................................................................ 189
History tab ....................................................................................................... 189
Errors tab ........................................................................................................ 189
Help tab ........................................................................................................... 190
Saving and printing information in HP Vision Field Diagnostics ...................................... 191
Downloading the latest diagnostic utility .......................................................................... 191
Diagnostic codes and errors ............................................................................................................. 191
Diagnostic LED and audible (beep) codes ...................................................................... 191
LED color definitions ........................................................................................................ 195
POST error messages ..................................................................................................... 196
7 Configuring RAID devices
Maximum hard drive configurations ................................................................................................. 202
Configuring SATA RAID devices ...................................................................................................... 203
Attaching SATA HDDs .................................................................................................... 203
Configuring system BIOS ............................................................................................... 204
Creating RAID volumes ................................................................................................... 205
Deleting RAID volumes .................................................................................................... 206
Configuring SAS RAID devices ........................................................................................................ 207
Supported configurations ................................................................................................. 207
SAS RAID 0 configuration ............................................................................................... 208
SAS RAID 1 configuration ............................................................................................... 209
SAS RAID 1E configuration ............................................................................................. 210
8 Configuring password security and resetting CMOS
Preparing to configure passwords .................................................................................................... 211
Resetting the password jumper ........................................................................................................ 212
Clearing and Resetting the CMOS ................................................................................................... 212
Using the CMOS Button .................................................................................................. 212
Using the Computer Setup (F10) Utility to Reset CMOS ................................................. 213
Appendix A Connector pins
ENWW xi
Appendix B System board designators
Appendix C Routine Care
General cleaning safety precautions ............................................................................................... 227
Cleaning the workstation case ......................................................................................................... 227
Cleaning the keyboard .................................................................................................................... 227
Cleaning the monitor ....................................................................................................................... 228
Cleaning the mouse ......................................................................................................................... 228
Appendix D Locating HP resources
Product information .......................................................................................................................... 230
Product support ................................................................................................................................ 231
Product documentation .................................................................................................................... 232
Product diagnostics .......................................................................................................................... 233
Product updates ............................................................................................................................... 234
Index ................................................................................................................................................................. 235
xii ENWW
1 Workstation overview
This chapter presents an overview of workstation hardware components. It includes these topics:
Topics
Description on page 1
Specifications on page 7
Features on page 13
Description
The following sections describe workstation system board architecture and components, and includes
these topics:
Topics
System board architecture on page 1
Workstation components on page 3
System board architecture
The following figure shows the system board block diagram.
Figure 1-1 System board block diagram
ENWW Description 1
NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed to an
expansion slot. For example, x16(8) means that the expansion slot is mechanically a x16 length
connector, with eight PCIe lanes connected.
Processor technology
This workstation uses the Intel® 5520 chipset to support the latest Quad Core Intel® Xeon™ processor
5500 Series, including processors up to 130W. These processors incorporate an integrated 3-channel
memory controller, microarchitecture improvements, and large L3 cache to provide superior
performance. The workstation uses the Intel QuickPath Interconnect (QPI) to connect the processors
and I/O controllers with speeds up to 6.4 GT/s.
Memory technology
Workstation dual in-line memory modules (DIMMs) are based on DDR3 1333MHz technology, and are
error checking and correcting (ECC)-protected. Six direct-attach memory channels—three per central
processing unit (CPU)—enable low latency accesses and fast data transfer for improved performance.
Configurations with one processor provide access to six DIMM slots, while the addition of a second
processor provides access to six more DIMM slots, supporting a total system memory size up to 192GB
(using 16GB DIMMs).
Graphics
This workstation supports PCIe Gen2 (PCIe2) bus speeds and can support dual PCIe Gen2 graphics
cards in PCIe2 x16 slots. With the standard 850W power supply, the workstation an support up to two
150W graphics cards. A second graphics card may be supported in the second PCIe2 x16 slot, subject
to overall system power limitations. With the optional 1110W power supply, the workstation can support
up to two high power (~225W) graphics cards.
Expansion card slots
This workstation includes two Intel 5520 chips to provide a total of seven high-performance graphics
and I/O slots. It eliminates the legacy PCI-X slot and implements a PCIe slot in its place. This
implementation results in improved I/O bandwidth performance.
Addition features
Redundant array of independent disks (RAID) configurations for SATA support modes 0, 1, 5 and 10.
eSATA (3.0 Gbps) is supported using an optional adapter. This workstation provides nine external and
three internal USB 2.0 ports. The 850W power supply is 85% efficient, and the 1110W power supply is
89% efficient. Both power supplies enable Energy Star Version 5.0 system configurations. HP
WattSaver technology enables support of the European Union EuP power limit of 1W in off mode. HP
Quiet Fan Technology enables quiet system operation.
2 Chapter 1 Workstation overview ENWW
Workstation components
This section describes workstation components, including front and , and includes these topics:
Topics
Chassis components on page 4
Front panel components on page 5
Rear panel components on page 6
For complete and current information on supported accessories and components, see
http://partsurfer.hp.com.
ENWW Description 3
Chassis components
The following image shows a typical workstation configuration. Drive configurations can vary.
Figure 1-2 Workstation components
Table 1-1 Workstation component descriptions
Item Description Item Description
1 Airflow guide 11 Memory module (DIMM)
2 Side access panel 12 Processor (CPU)
3 Side access panel key lock 13 System board
4 Memory fans 14 Expansion card support
5 Rear system fans 15 PCIe/graphics card
6 Power supply 16 PCI card
7 Speaker 17 Hard disk drive
8 Optical drive 18 Expansion card guide/system board retainer/front system fan holder
9 Optical bay fillers (optional or other
devices)
10 Processor (CPU) heatsinks 20 Chassis
*
Two fans installed in 1110W power supply version.
19 Front system fan
*
4 Chapter 1 Workstation overview ENWW
Front panel components
The following illustration shows the front panel components of a typical workstation configuration. Drive
configurations can vary.
Figure 1-3 Front panel
Table 1-2 Front panel components
Item Symbol Description Item Symbol Description
1 5.25-inch drive bays (3) 6 Headphone connector
2 optical disk drive eject button 7 Microphone connector
3 Workstation power button/power on light 8 IEEE-1394a connector
4 Hard drive activity light 9 Optical disk drive activity light
5 USB 2.0 connectors (3) 10 Optical disk drive
*
Refer to the Maintenance and Service Guide for the workstation for specific front panel connector information.
*
ENWW Description 5
Rear panel components
The following illustration shows the rear panel of a typical workstation configuration. Drive configurations
can vary.
Figure 1-4 Rear panel
NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist in
connecting peripheral devices.
Table 1-3 Rear panel components
Item Symbol Description Item Symbol Description
1 Power cord connector 8 Audio line-out connector
2 PS2/mouse connector (green) 9 Microphone connector (pink)
3 IEEE-1394 connector 10 USB connectors (6)
4 RJ-45 network connectors (2)
(Bottom connector is ASF.)
5 Audio line-in connector (blue) 12 Serial connector
6 Side access panel keys 13 Cable lock slot
7 Graphics connector 14 BIST LED
11 PS/2 keyboard connector
(green)
(purple)
6 Chapter 1 Workstation overview ENWW
Specifications
This section provides workstation chassis, power supply, and environmental specifications, and includes
these topics:
Topics
Physical characteristics on page 7
Environmental specifications on page 8
Power supply description on page 9
Ensuring proper ventilation on page 13
Physical characteristics
The following table lists the typical workstation physical characteristics.
Weight
Minimum configuration
Typical configuration
Maximum configuration
Chassis Dimensions Height: 44.4 cm (17.5 in.)
19.5 kg (43 lb)
21 kg (46 lb)
29 kg (64 lb)
Width: 20.3 cm (8.0 in.)
Depth: 52.6 cm (20.7 in.)
ENWW Specifications 7
Environmental specifications
The following table lists the environmental specifications of HP Workstations.
Table 1-4 HP Workstation environmental specifications
Operating: 5 to 35°C (40 to 95°F)
Temperature
Non-operating: -40 to 60°C (-40 to 140°F)
NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft.) altitude over 1,524m
(5,000 ft.).
Humidity
Altitude
Shock
Vibration
Operating: 8 to 85% Relative Humidity (RH), non-condensing
Non-operating: 8 to 90% Relative Humidity, non-condensing
Operating: 0 to 3,048m (10,000 ft.)
Non-operating: 0 to 9,144m (30,000 ft.)
Operating: ½-sine: 40g, 2-3ms
Non-operating:
½-sine: 160 cm/s, 2-3ms (~100g)
●
square: 422 cm/s, 20g
●
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Operating Random: 0.5g (rms), 5-300 Hz
Non-Operating: random: 2.0g (rms), 10-500 Hz
NOTE: Values do not indicate continuous vibration.
8 Chapter 1 Workstation overview ENWW
Power supply description
This workstation offers an 850W power supply and an 1110W power supply to provide power for the
workstation. The power supplies are compatible with ENERGY STAR requirements, and offer 85%
efficient or better operation.
Power supply voltages
NOTE: This workstation incorporates the blind-mate plug feature. You do not have to manipulate a
cable harness when removing or installing the power supply.
Table 1-5 Power supply source voltages
Source voltage Description
+12 V-CPU0 Input to onboard regulator that supplies power to CPU0 and CPU0 fan
+12 V-CPU1 Input to onboard regulator that supplies power to CPU1 and CPU1 fan
+12 V-M0 Input to onboard regulator that supplies power to memory on CPU0
+12 V-M1 Input to onboard regulator that supplies power to memory on CPU1
+12 V-B Input to onboard regulators that supply 3.3V and 5V, system fans
+12 V-S PCI, PCIe, and system fans
+12 V-D Storage (hard drive, optical disk drive, diskette drive), and input to
miscellaneous onboard regulators
+12 V-G1 PCIe auxillary connector for both connectors on 850W and one for 1110W
+12 V-G2 Second PCIe auxiliary connector on 1110W power supply
V12N PCI and serial ports
+5 V-SB Sleep circuitry
ENWW Specifications 9
Power supply currents
Table 1-6 Maximum current per rail
Voltage rail 850W maximum
continuous current
+12 V-CPU0 18.0A 18.0A
+12 V-CPU1 18.0A 18.0A
+12 V-MO 18.0A 18.0A
+12 V-M1 18.0A 18.0A
+12 V-B 18.0A 18.0A
+12 V-S 18.0A 18.0A
+12 V-D 18.0A 18.0A
+12 V-G/G1 18.0A 18.0A
+12 V-G2 N/A 18.0A
V12N 0.15A 0.15A
+5 V-SB 5.00A 9.0A
1110W maximum
continuous current
CAUTION: Do not exceed 70.0 amps (840 watts) of 12-volt (CPU0/CPU1/M0/M1/B/D/S/G) power
combination for the 850W power supply.
Do not exceed 92.5A amps (1110 watts) of 12-volt (CPU0/CPU1/M0/M1/B/D/S/G1/G2) power
combination for the 1110W power supply.
Do not exceed 104.2A amps (1250 watts) of 12-volt (CPU0/CPU1/M0/M1/B/D/S/G1/G2) power
combination for the 1250W power supply.
Do not exceed 850 watts (for the 850-W power supply), or 1110 watts (for the 1110-W power supply)
of total continuous output power.
10 Chapter 1 Workstation overview ENWW
Power supply specifications
Table 1-7 Power supply specifications
Item Description
Power supply 850W Wide Ranging, Active PFC 1110W Wide Ranging, Active PFC
Operating voltage range 90-269 VAC 90-269 VAC
Rated voltage range 100-240 VAC 118 VAC 100-240 VAC 118 VAC
Rated line frequency 50-60 Hz 400 Hz 50-60 Hz 400 Hz
Operating line frequency range 47-66 Hz 393-407 Hz 47-66 Hz 393-407 Hz
Rated input current 11A@100-127 VAC
5.5A@200-240 VAC
Heat dissipation
(Configuration and software
dependent)
Power supply fan 2x80x25 mm variable speed 2x80x25 mm variable speed
ENERGY STAR Qualified (config
dependent)
80 PLUS compliant 80 PLUS BRONZE compliant 80 PLUS SILVER compliant
Typical: 1707 Btu/hr = (430 kg-cal/hr)
Max: 3538 Btu/hr = (892 kg-cal/hr)
Yes Yes
11.0A@118 VAC 12.0A@100 VAC,
1110W
12.0A@115 VAC,
1250W
10.0A@200-240VA
C, 1250W
Typical: 2128 Btu/hr = (536 kg-cal/hr)
Max: 4457 Btu/hr = (1123 kg-cal/hr)
Max2: 5019 Btu/hr = (1265 kg-cal/hr)
12.0A@118 VAC ,
1250W
*
FEMP Standby Power compliant
@115V (<2W in S5 – Power Off)
EuP compliant @ 230V (<1w in S5 -Power Off)
Power Consumption in sleep mode (as
defined by ENERGY STAR) - Suspend
to RAM (S3) (Instantly Available PC)
measured at 115V.
Built-in Self Test LED Yes Yes
Surge Tolerant Full Ranging Power
Supply (withstands power surges up to
2000V)
*
See the Site Prep Guide for additional information on input voltage restrictions and how to obtain 1250W output.
Yes Yes
Yes Yes
<20 watts <20 watts
Yes Yes
Power consumption and heat dissipation
Power consumption and heat dissipation specifications are available for multiple 850W and 1110W
power supply configurations. To review available specifications, see
quickspecs.
To reach zero power consumption, unplug the workstation from the power outlet or use a power strip
with an on/off switch. For additional information about power-saving features, see the operating system
documentation.
http://www.hp.com/go/
ENWW Specifications 11
See the Site preparation guide for the HP 800 workstation at http://hp.com/support/
workstation_manuals for further power consumption information.
This product is in compliance with U.S. Executive Order 13221.
System fans
This workstation includes:
Two rear system fans
●
One CPU0 fan
●
One CPU1 fan (optional)
●
Two power supply fans
●
Two memory fans
●
One upper front system fan
●
One lower front system fan (optional)
●
In addition, some graphics cards include onboard fans.
Resetting the power supply
If an overload triggers the power supply overload protection, power is immediately disconnected.
To reset the power supply:
1. Disconnect the power cord from the workstation.
2. Determine what caused the overload and fix the problem. For troubleshooting information, see
Diagnostics and troubleshooting on page 164.
3. Reconnect the power cord and restart the workstation.
When you power off the workstation through the operating system, power consumption falls below what
is considered low power consumption but does not reach zero. This low power consumption feature
extends the life of the power supply.
12 Chapter 1 Workstation overview ENWW
Ensuring proper ventilation
Proper ventilation for the system is important for workstation operation. Follow these guidelines to
ensure adequate ventilation:
Operate the workstation on a sturdy, level surface.
●
Place the workstation in an area with adequate ventilation. Provide at least 6 inches of clearance
●
at the front and back of the workstation as shown in the following figure.
Your workstation might look different than the one shown.
Figure 1-5 Proper workstation ventilation
●
●
●
Features
This section describes several features that improve workstation performance and usability. It presents
these topics:
Ensure that the ambient air temperature surrounding the workstation falls within the published limit.
NOTE: The ambient upper limit of 35°C is only good up to 5000 feet elevation. There is a 1°C
per 1000 feet derating above 5000 feet. So at 10,000 feet the upper ambient air temperature limit
is 30°C.
For cabinet installation, ensure adequate cabinet ventilation and ensure that the ambient
temperature within the cabinet does not exceed published limits.
Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes
as shown in the following figure.
Figure 1-6 Proper workstation placement
ENWW Features 13
Topics
ENERGY STAR Qualification on page 15 Hyper-threading on page 17
EUP compliance mode on page 16 Intel Turbo Boost Technology on page 17
Accessibility on page 16 HP Cool Tools on page 17
14 Chapter 1 Workstation overview ENWW
ENERGY STAR Qualification
HP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.
Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA
ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, HewlettPackard Company has determined the products marked with the ENERGY STAR logo are ENERGY
STAR qualified per the applicable ENERGY STAR guidelines for energy efficiency. The following logo
appears on all ENERGY STAR qualified computers.
The ENERGY STAR Computers Program was created by the EPA to promote energy efficiency and
reduce air pollution through more energy-efficient equipment in homes, offices, and factories. One way
products achieve this energy efficiency is by reducing power consumption when not being used through
the Microsoft Windows Power Management feature.
The Power Management feature enables the workstation to enter a low-power (or “sleep”) mode after
a period of inactivity. When used with an external monitor that is ENERGY STAR qualified, this feature
also supports the similar power management features of the external monitor.
To take advantage of this energy savings:
The Power Management feature has been preset to suspend the workstation to a sleep state after
●
30 minutes of inactivity.
The Power Management feature has been preset to suspend the monitor to a sleep state after 15
●
minutes of inactivity.
Both the computer and monitor can be woken from sleep mode through user interaction with any of the
computer input devices (mouse, keyboard, and so on). when configured with Wake On LAN (WOL)
enabled, the workstation can also be woken by a network signal.
See the EPA ENERGY STAR Power Management Web site for more information about the energy and
financial savings potential of the Power Management Feature:
powermanagement.
See the EPA ENERGY STAR Web site for more information about the ENERGY STAR program and
its environmental benefits:
CAUTION: Using the Energy Save Monitor feature with monitors that are not ENERGY STAR qualified
can cause video distortion when an Energy Save timeout occurs.
NOTE: ENERGY STAR is not supported on Linux workstations.
If it is necessary to restore the operating system, you must also reset the ENERGY STAR settings (if
applicable) after the restore.
To verify the factory default power settings for your workstation, select Start>Control Panel, and then
double-click Power Options.
http://www.energystar.gov.
http://www.energystar.gov/
ENWW Features 15
EUP compliance mode
This workstation provides EUP compliance mode capability.
When enabled, this feature enables the workstation to shut down to the lowest possible power state by
removing all power to the system board.
When disabled, the workstation powers down conventionally.
When the workstation is shutdown in EUP compliance mode, you must power it up with the workstation
power button.
Enabling EUP compliance mode
To enable EUP compliance mode:
1. Press F10 during start up.
2. Using the arrow keys, select the Power>Hardware Power Management>EuP Compliance
Mode, and then select Enable.
3. Press F10 to accept the change.
4. Select File>Save Change and Exit, and then press F10 to accept the change.
Disabling EUP compliance mode
To disable the EUP compliance mode:
1. Press F10 during start up.
2. Select Power>Hardware Power Management>EuP Compliance Mode, and then select
Disable.
3. Press F10 to accept the change.
4. Select File>Save Change and Exit, and then press F10 to accept the change.
Accessibility
HP is committed to developing products, services, and information that is easier to access for all
customers, including customers with disabilities and age-related limitations. HP products with Windows
Vista® Business and Microsoft® Windows® XP Professional preinstalled are designed for accessibility,
and these products are tested with industry-leading Assistive Technology products. For more
information see
http://www.hp.com/accessibility.
16 Chapter 1 Workstation overview ENWW
Hyper-threading
This workstation supports Hyper-Threading Technology (HTT) which is an Intel-proprietary technology
used to provide process parallelization. The technology improves processor performance under certain
workloads by providing useful work for execution units that would otherwise be idle. A processor with
Hyper-Threading enabled is treated by the operating system as two processors instead of one. Hyperthreading relies on support in the operating system as well as the CPU.
To implement hyper-threading, see
Intel Turbo Boost Technology
This workstation supports Intel® Turbo Boost technology which enables the CPU to run at a higher than
normal rate. When all CPU cores are not necessary for the workload, inactive cores are turned off and
power is diverted to the active cores to increase their efficiency.
You can enable and disable Turbo Boost in the workstation BIOS menu. For instructions on setting BIOS
features, see
The Computer Setup (F10) Utility on page 31.
HP Cool Tools
An HP Workstation with Windows XP Professional includes additional software that is not installed when
you first start the workstation. Additionally, a number of preinstalled tools on the workstation can enhance
the workstation experience. To access or learn more about these applications:
1. Open the HP Cool Tools folder by selecting Start>All Programs>HP Cool Tools.
2. Select the HP Cool Tools icon on the desktop.
3. To learn more about these applications, select HP Cool Tools—Learn More.
4. To install or launch the applications, select the appropriate application.
NOTE: A preinstalled Windows Vista Business operating system does not contain an HP Cool Tools
icon, shortcut, or folder, but several of the tool programs are included, such as Performance Tuning
Framework.
The Computer Setup (F10) Utility on page 31.
ENWW Features 17
2 Setting up the operating system
This chapter provides setup and update information for the workstation operating system. It includes
these topics:
Topics
Setting up the Microsoft operating system on page 19
Setting up Red Hat Enterprise Linux on page 20
Setting up Novell SLED on page 21
Updating the workstation on page 21
This chapter also includes information on how to determine that you have the latest BIOS, drivers, and
software updates installed on the workstation.
CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the
operating system is successfully installed. Adding hardware might cause errors and prevent the
operating system from installing correctly.
18 Chapter 2 Setting up the operating system ENWW
Setting up the Microsoft operating system
NOTE: If you ordered a downgrade from Windows Vista to Windows XP Professional operating
system, your system will be preinstalled with Windows XP Professional operating system. With this
configuration, you will receive recovery media for Windows Vista operating system only. In case you
need to restore or recover the Windows XP Professional operating system in the future, it is important
that you create recovery media disks for Windows XP Professional operating system after first boot.
When you first apply power to the workstation, the operating system is installed. This process takes
approximately 5 to 10 minutes. Carefully follow the instructions on the screen to complete the installation.
CAUTION: After installation has started, do not turn off the workstation until the process is complete.
Turning off the workstation during installation can damage the installation and operation of the software.
For complete operating system installation and configuration instructions, see the operating system
documentation that was provided with the workstation. Additional information is available in the online
help tool after you successfully install the operating system.
Installing or upgrading device drivers
To install hardware devices after the operating system is installed, you must install the appropriate
device drivers before you install the devices. Follow the installation instructions that came with the
device. In addition, for optimum performance, your operating system must have the most recent updates,
patches, and software fixes. For additional driver and software update information, refer to
device drivers on page 23.
Upgrading
Transferring files and settings to your Windows workstation
The Microsoft Windows operating system offers data migration tools that helps you choose and transfer
files and data from a Windows computer to your Windows Vista or Windows XP Professional operating
system workstation.
For instructions on how to use these tools, see the documents at
http://www.microsoft.com.
ENWW Setting up the Microsoft operating system 19
Setting up Red Hat Enterprise Linux
HP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linux
customers customize their system image. The HPIKL contains the HP driver CD and device drivers to
successfully setup up the Red Hat Enterprise Linux (RHEL) operating system, The HP Installer Kit for
Linux CDs are currently available for download at
Installing with the HP driver CD
To install the HP driver CD, see “Installing with the HP Installer Kit for Linux” in the HP Workstations for
Linux manual at
http://www.hp.com/support/workstation_manuals.
http://www.hp.com/support/workstation_swdrivers.
20 Chapter 2 Setting up the operating system ENWW
Installing and customizing Red Hat-enabled workstations
Linux-enabled workstations require the HP Installer Kit and the purchase of a Red Hat Enterprise Linux
box set. The Installer kit includes the HP CDs necessary to complete the installation of all versions of
the Red Hat Enterprise Linux box set that have been qualified to work on an HP workstation.
To use the drivers in the HP Installer kit for Linux other than RHEL, you must manually extract the drivers
from the HP Driver CD and install them. HP does not test the installation of these drivers on other Linux
distributions nor does HP support this operation.
Verifying hardware compatibility
To see which Linux versions have been qualified to work on HP Workstations visit http://www.hp.com/
support/linux_hardware_matrix.
Setting up Novell SLED
To set up the SUSE Linux Enterprise Desktop (SLED) on systems preloaded with the operating system:
1. Boot the workstation.
2. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings,
and Novell Customer Center Configuration for the workstation.
NOTE: During Installation Settings after the first time after booting the system the Novell
subscription can be activated from the Novell Customer Center Configuration screen. Visit the full
Novell Customer Center documentation at
http://www.novell.com/documentation/ncc/.
Updating the workstation
HP is constantly working on improving your total workstation experience. To ensure that the workstation
leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and
software updates on a regular basis.
Updating the workstation after first boot
After successfully booting the workstation for the first time, you should follow these guidelines to ensure
that the workstation is up-to-date:
Ensure that you have the latest system BIOS loaded. See
●
instructions.
Ensure that you have the latest drivers for your system. See
●
on page 23 for instructions.
Become familiar with your available HP resources.
●
Consider a subscription to Driver Alerts at
●
Upgrading the BIOS
For optimum performance, determine the BIOS revision on the workstation, and upgrade it if necessary.
http://www.hp.com/go/subscriberschoice.
Upgrading the BIOS on page 21 for
Upgrading device drivers
ENWW Setting up Novell SLED 21
Determining current BIOS
To determine the current BIOS of the workstation during system power up:
1. Wait for F10=setup to appear on the lower right corner of the screen.
2. Press F10 to enter the F10 Setup utility.
The F10 Setup utility displays the workstation BIOS version under File > System Information.
3. Note the workstation BIOS version so that you can compare it with the BIOS versions that appear
on the HP website.
22 Chapter 2 Setting up the operating system ENWW
Upgrading BIOS
To find and download the latest available BIOS, which includes the latest enhancements:
1. Go to
2. Select Download Drivers and Software from the left menu column under Tasks.
3. Follow the instructions to locate the latest BIOS available for the workstation.
4. If the BIOS on the Web site is the same as the version on your system, no further action is required.
5. If the BIOS on the Web site is a version later than the one on your system, download the appropriate
http://www.hp.com/go/workstationsupport.
version for the workstation. Follow the instructions in the release notes to complete the installation.
Upgrading device drivers
If you install a peripheral device (such as a printer, display adapter, or network adapter), confirm you
have the latest device drivers loaded. If you purchased your device through HP, visit the HP Web site
to download the latest drivers for your device. These drivers have been tested to ensure the best
compatibility between your device and your HP workstation.
If you did not purchase your device from HP, HP recommends visiting the HP Web site first to see if
your device and its drivers have been tested for HP workstation compatibility. If no driver is available,
visit the device manufacturer's Web site to download the latest drivers.
To upgrade device drivers:
1. Go to
2. Select Download Drivers and Software from the left menu column under Tasks.
3. Follow the instructions to find the latest drivers available for the workstation.
http://www.hp.com/go/workstationsupport.
If a needed driver is not found, see the Web site of the manufacturer of the peripheral device.
ENWW Updating the workstation 23
3 Restoring the operating system
This chapter describes how to restore the Windows or Linux operating system. It includes these topics:
Topics
Restore methods on page 24
Ordering backup software on page 25
Restoring Windows Vista on page 25
Restoring Windows XP Professional on page 26
Restoring Novell SLED on page 28
Installing with the HP driver CD on page 20
Restore methods
The Windows Business Vista operating system can be reinstalled using the HP RestorePlus! process.
The Windows XP Professional operating system can be reinstalled using the RestorePlus! process or
the HP Backup and Recovery Manager.
RestorePlus!
●
The RestorePlus! process reinstalls the Windows operating system and device drivers (for devices
included with the system) to a near-factory state. The process does not back up or recover data
on the hard drive. Some application software might not be restored using this process and must
be installed from the appropriate application CD.
HP Backup and Recovery Manager (HPBR) Recovery Point
●
The HP Backup and Recovery Manager application can be used to capture and restore the contents
of the system partition. It captures a snapshot of the system partition and stores it in a Recovery
Point. Everything on the system partition at the time the recovery point was made is saved.
NOTE: HP Backup and Restore is only supported on the HP xw6600 and xw8600 Workstations.
The Recovery Point is saved to the hard drive and can be burned to media for safekeeping.
CAUTION: These methods restore the operating system, but not data. Data must be backed up
regularly to avoid loss.
24 Chapter 3 Restoring the operating system ENWW
Ordering backup software
If you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HP
support center. To obtain the support center telephone number for your region visit
support/contactHP.
Restoring Windows Vista
This section describes how to restore Windows Vista.
Ordering the RestorePlus! media
If you ordered restore media with your workstation, the media is included with your workstation
components.
If you did not order restore media, call HP Support and request a RestorePlus! media kit. For worldwide
technical support phone numbers, visit
Restoring the operating system
NOTE: Windows Vista provides a backup and restore application as well. To learn more about this
application, visit the Microsoft Web site.
CAUTION: Before you restore the operating system, back up your data.
When you run RestorePlus! from media, the process deletes all information on the primary hard drive,
including all partitions.
http://www.hp.com/
http://www.hp.com/support.
To restore Windows Vista:
1. Boot from the RestorePlus! DVD to start the RestorePlus! process. You must start from the
RestorePlus! DVD to install device drivers and settings.
2. Follow the prompts to restore your operating system.
Some application software might not be restored using this process. If software is not restored, install
it from the appropriate application DVD.
ENWW Ordering backup software 25
Restoring Windows XP Professional
This section describes how to restore the Windows XP Professional operating system.
NOTE: The workstation must have a CD or DVD writer installed to create the media set.
Creating RestorePlus! media
The RestorePlus! kit can be created using the files contained on the hard drive. To create the restore
media:
1. Boot the workstation.
2. During boot up, an HP Backup and Recovery Manager screen is displayed prompting you to create
Recovery CDs or DVDs. Select Now.
3. An Initial Recovery Point (IRP) of the system is captured. This is a snapshot of the system hard
drive. The capture can take more than 10 minutes.
4. After the IRP is created, you can create a set of backup CDs or DVDs.
To create a RestorePlus! media set including the Windows XP operating system CD, select
RestorePlus! > Microsoft Windows XP operating system > Supplemental media.
NOTE: Depending on the options, there might be additional DVDs you can create.
5. Follow the prompts to create RestorePlus!, operating system, and HPBR media.
If you are unable to create CD/DVDs on your workstation, call HP Support and request a RestorePlus!
media kit. For worldwide technical support phone numbers, visit
http://www.hp.com/support.
26 Chapter 3 Restoring the operating system ENWW
Creating HP Backup and Recovery (HPBR) media
NOTE: HPBR functionality is used with Windows XP only. For details, refer to the SoftThinks guide
on the Documentation and Diagnostics CD included with the workstation.
The Initial Recovery Point can be burned to optical media and used to recover a system. This section
describes making the media.
NOTE: The workstation must have a CD or DVD writer to create the media set.
To create HPBR recovery media:
1. The Initial Recovery Point was captured when the RestorePlus! media set was created previously.
If the IRP was not created, start the HP Backup and Recovery Manager and create recovery points
using the Expert mode. Follow the HPBR online documentation for instructions.
2. Burn the IRP to media from HPBR.
Select HPBR Start > All Programs > HP Backup & Recovery > HP Backup and Recovery
Manager.
3. Select Next at the first screen.
Select Create recovery CDs or DVDs to recover the system, and then select Next.
4. Choose Next to display a list of available CD image and the recovery points.
5. Check the box next to Initial Recovery Point, and then select Next.
6. Follow the instructions to create the media.
ENWW Restoring Windows XP Professional 27
Restoring the operating system
CAUTION: Before you restore the operating system, back up your data.
When you run RestorePlus! from media, the process deletes all information on the primary hard drive,
including all partitions. If you run RestorePlus! from the recovery partition, only the root (C:) partition is
affected.
Using RestorePlus!
To restore with RestorePlus!:
1. Boot the workstation from the RestorePlus! DVD. You must start from the RestorePlus! DVD for
device drivers and settings to be installed.
2. Follow the prompts to restore the operating system.
Some application software might not be restored using this process. If software is not restored, install
it from the appropriate application DVD.
Using HPBR
To restore with the HPBR Initial Recovery Point media:
1. Boot the workstation from the Initial Recovery Point media.
2. Follow the prompts to restore the system to the state when the IRP was created.
Using the recovery partition
A system that shipped with Windows XP includes a recovery partition. You can boot the system from
that recovery partition.
From the recovery partition you can perform a system restore using the HPBR Initial Recovery Point, if
it was created. If it was not, you can use a RestorePlus! install.
To restore using the recovery partition:
1. Boot the workstation.
2. When prompted on the boot screen to enter the Recovery Manager, press F11.
TIP: The opportunity to press F11 during the boot process is small. It comes about the time the
F10 prompt appears.
NOTE: To ensure that the recovery processes reinstall on the correct hard drive, do not
disconnect the target drive during the recovery process.
3. Follow the prompts to restore the system to factory-like condition.
Restoring Novell SLED
The SLED restore media is required to restore the Linux operating system.
Creating restore media
THE SUSE Linux Enterprise Desktop preload includes a SUSE ISO icon on the desktop. You can click
this icon to go to the /iso directory. The /iso directory contains all iso images used to preload your
workstation. To recover or restore the original image, follow the instructions in the readme file in the /
iso directory to copy the ISO image file onto CDs.
28 Chapter 3 Restoring the operating system ENWW
NOTE: Make copies of the ISO recovery images on CD as backup files in case your workstation
experiences a hard drive failure.
ENWW Restoring Novell SLED 29
4 System management
This section describes the tools and utilities that provide system management for the workstation. It
includes these topics:
Topics
BIOS ROM on page 30
The Computer Setup (F10) Utility on page 31
Workstation management on page 42
BIOS ROM
The BIOS ROM is a collection of machine language applications stored as firmware in ROM. It includes
functions such as Power on Self Test (POST), PCI device initialization, Plug and Play support, power
management, and the Computer Setup (F10) Utility. The BIOS ROM is a 2-MB Serial Peripheral
Interface (SPI) port.
http://www.hp.com/go/quickspecs to review the latest BIOS ROM specifications.
See
30 Chapter 4 System management ENWW
The Computer Setup (F10) Utility
This section includes these topics:
Topics
Computer Setup (F10) functionality
on page 31
Accessing the Computer Setup (F10) Utility
on page 33
The Computer Setup (F10) Utility menu
on page 34
Computer Setup (F10) functionality
The Computer Setup (F10) Utility enables you to:
Update BIOS using a USB device.
●
Change factory default settings and set or change the workstation configuration, which might be
●
necessary when you add or remove hardware.
Determine if all devices installed on the workstation are recognized by the system and functioning.
●
Determine information about the operating environment of the workstation.
●
Solve system configuration errors that are detected but not fixed during the Power-On Self-Test
●
(POST).
Establish and manage passwords and other security features.
●
Establish and manage energy-saving time-outs (not supported on Linux platforms).
●
Modify or restore factory default settings.
●
Set the workstation date and time.
●
Set, view, change, or verify the workstation configuration, including settings for CPU, graphics,
●
memory, audio, storage, communications, and input devices.
Set PCIe lane allocation between Slot four and Slot five.
●
Modify the boot order of installed mass storage devices such as SATA, SAS, diskette drives, optical
●
disk drives, network drives, and LS-120 drives.
Configure the boot priority of SATA and SAS hard-drive controllers.
●
Enable or disable Network Server Mode, which enables the workstation to start the operating
●
system when the power-on password is enabled with or without a keyboard or mouse attached.
When attached to the workstation, the keyboard and mouse remain locked until the power-on
password is entered.
Enable or disable POST Messages to change the display status of POST messages. POST
●
Messages suppresses most POST messages, such as memory count, product name, and other
nonerror text messages. If a POST error occurs, the error is displayed regardless of the mode
selected. To manually switch to POST Messages Enabled during POST, press any key except
F1 through F12.
Specify an Ownership Tag, which appears when the workstation is powered on or restarted.
●
ENWW The Computer Setup (F10) Utility 31
Specify the Asset Tag or property identification number assigned by the company to this
●
workstation.
Enable power-on password prompts during system restarts (warm-starts) and power on.
●
Hide or show the integrated I/O functionality, including serial, USB, or parallel ports, audio, or
●
embedded NIC. Hidden devices are inaccessible, which increases system security.
Enable or disable removable media boot ability.
●
Enable or disable removable media write ability (if supported by hardware).
●
Replicate the workstation setup by saving system configuration information on CD or diskette and
●
restoring it on workstations.
Execute self-tests on specified SATA and SAS hard disk drives (if supported by the drive).
●
32 Chapter 4 System management ENWW
Accessing the Computer Setup (F10) Utility
To access the Computer Setup (F10) Utility menu:
1. Power on or restart the workstation.
2. When the display is active and F10=Setup appears in the lower right corner of the screen,
press F10.
If you do not press F10 at the appropriate time, try again. Turn the workstation off, then on, and
press F10 again to access the utility. You can also press the Ctrl + Alt + Delete keys before starting
if you miss the opportunity to press F10.
3. Select the language from the list and press the Enter key.
In the Computer Setup (F10) Utility menu, five headings are displayed: File, Storage, Security,
Power, and Advanced.
4. Use the left and right arrow keys to select the appropriate heading, use the up and down arrow
keys to select an option, and then press Enter.
5. Choose from the following:
To apply and save changes, select File>Save Changes, and then select F10=YES.
●
To remove changes you have made, select Ignore Changes and then select F10=YES.
●
To reset to factory settings, select File>Default setup>Restore Factory Settings as
●
Default. Press F10 to accept the changes, and then select Apply Defaults and Exit. This
restores the original factory system defaults.
CAUTION: Do not power off the workstation while the ROM is saving the Computer Setup (F10) Utility
changes, because the Complementary Metal-Oxide Semiconductor (CMOS) could become corrupted.
After you exit the F10 Setup screen, you can disconnect power from the workstation.
ENWW The Computer Setup (F10) Utility 33
The Computer Setup (F10) Utility menu
The following table describes the functions available in the Computer Setup (F10) utility menu.
NOTE: With new BIOS releases, the following content is subject to change, so the menu might be
different than shown.
Table 4-1 Computer Setup (F10) Utility menu descriptions
Heading Option Description
File System
Information
About Displays copyright information.
System
Temperatures
Displays the following system characteristics:
Product Name
●
QPI Link Speed
●
Memory Size
●
Integrated MAC
●
System BIOS
●
Boot Block Date
●
Chassis serial number
●
Asset Tracking Number
●
Management Module
●
Processor Type
●
Processor Speed
●
Processor Stepping
●
Cache Size
●
DIMMs
●
Displays system temperatures and fan speeds.
Set Time and
Date
Flash System
ROM
Replicated
Setup
Default Setup Provides these options:
Apply Defaults
and Exit
Enables you to set system time and date.
Enables you to upgrade the BIOS from a ROM image on diskette, CD, or USB.
Provides these options:
Save to Removable Media—Saves the workstation configuration, including CMOS, in the
●
qsetup.txt file. This file can be saved to a formatted, blank 1.44-MB diskette, or to a USB
device.
Restore from Removable Media—Restores the workstation configuration from a diskette or
●
a USB device.
Save Current Settings as Default—Saves the current settings as default settings for the next
●
operation.
Restore Factory Settings as Default—Restores the factory settings as the default settings for
●
the next operation.
Restores the default settings defined in Default Setup.
34 Chapter 4 System management ENWW
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
Ignore Changes
and Exit
Save Changes
and Exit
Storage Device
Configuration
Exits workstation setup without applying or saving changes.
Saves changes to system configuration and exits the workstation setup.
Lists installed non-SCSI storage devices (except SATA devices) and provides options for obtaining
specific information about each device:
Hard Disk—Provides information about the hard disk drives in the workstation. It is available
●
in IDE Mode only.
CD-ROM—Provides information about the optical disk drives in the workstation. (IDE mode
●
only.)
Diskette Type (for legacy diskette drives only)—Identifies the highest capacity media type
●
accepted by the diskette drive. Options are 3.5" (1.44 MB), 5.25" (1.2 MB), and Not Installed.
Default Values—Resets devices to their default configuration (SATA is the default).
●
Multisector Transfers—Defines the transfer of data per interrupt. Options are 8, 16, and
◦
Disable (16 is the default).
Transfer Mode—Specifies the active data transfer mode. Options (subject to device
◦
capabilities) are Max UDMA, PIO 0, Max PIO, Enhanced DMA, and Ultra DMA0. (Max
UDMA is the default).
Translation Mode—Enables the BIOS to determine the translation mode used to
◦
configure a formatted SATA or USB mass storage device. This prevents you from
needing to know how the mass storage device was formatted. Options are Automatic,
Bit Shift, LBA Assisted, Use (Cylinders, Heads, Sectors), and Off. Automatic is the
default.
Ordinarily, you should not change the translation mode selected by the BIOS. If the
selected translation mode is not compatible with the translation mode that was active
when the drive was partitioned and formatted, the data on the disk is inaccessible.
Storage Options Provides these options:
Removable Media Boot—Enables and disables the ability to start the workstation from
●
removable media.
Legacy Diskette Write—Enables and disables the ability to write data to removable media.
●
SATA Emulation—Sets the SATA emulation mode with the following options:
●
RAID + AHCI—both the RAID and AHCI OPROMs execute. This emulation mode is the
◦
default and offers the best performance and most functionality.
IDE —offers standard SATA supports (four ports only).
◦
SATA PORT 0-n—enables and disables the SATA ports. Offers these configurations:
●
GEN 2/3.0 Gbps (Internal/eSATA default)
◦
GEN 1/1.5 Gbps (eSATA optional)
◦
DPS Self-test Select a drive—Enables you to select a drive to test. This option is available in SATA IDE emulation
mode only.
The DPS self-test function directs an IDE hard disk to run an internal self-test and report the results.
If the SATA controller is not in IDE emulation mode, the DPS self-test option is not displayed in the
setup menu.
This selection appears only when at least one drive capable of performing the IDE DPS self-test
is attached to the workstation. By default, the SATA controller is in RAID+AHCI mode, so this option
is not displayed
ENWW The Computer Setup (F10) Utility 35
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
Boot Order Enables you to configure the boot, diskette drive, and hard disk drive orders by physically
reordering the menu entries. The following is the default boot order presented in the menu:
Optical Drive
●
Diskette Drive
●
USB Device
●
Hard Drive
●
Embedded Ethernet controller
●
Embedded Ethernet controller (ASF) Second embedded LAN. (Not available in some
●
configurations.)
Press Enter to drag a device to a preferred place. Press F5 to remove the device from consideration
as a bootable device.
MS-DOS drive lettering assignments might not apply after an operating system other than MSDOS has started.
Boot devices can be disabled in the boot order process. These order changes are stored in the
physical ROM when the F10 Setup changes are confirmed with File>Save Changes and Exit.
You can temporarily override the boot order. To start one time from a device other than the default
device specified in Boot Order, restart the workstation and press F9 when the F9=Boot Menu
message appears on the screen. After POST completes, a list of bootable devices is displayed.
Use the arrow keys to select the preferred bootable device and press Enter. The workstation then
starts from the selected nondefault device for this one time.
Security Setup Password Enables you to set and enable a setup password for the administrator.
If you create a setup password, you must use it to change workstation setup options, to flash the
ROM, and to make changes to certain Plug and Play settings under Windows.
Power-On
Password
Password
Options
Smart Cover Enables you to enable and disable the cover removal sensor, or to notify you if the sensor is
Enables you to set and enable the power-on password.
This option becomes available when you create a setup and/or power-on password. It provides
these options:
Lock Legacy Resources—Prevents the operating system from changing resources to serial,
●
parallel, or diskette controller.
Network Server Mode—Enables network server mode.
●
Password Prompt on Warm Boot—Enables a password prompt on a warm boot.
●
Setup Browse Mode—Enables read-only functionality for password info.
●
activated.
36 Chapter 4 System management ENWW
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
Device Security Makes the following devices available or hidden to the workstation:
Serial Port
●
Front USB Ports
●
Rear USB Ports
●
Internal USB Ports
●
System Audio
●
IEEE 1394 Controller (Not available on some models.)
●
Ethernet Controller
●
Ethernet Controller (ASF) (Not available on some models.)
●
SAS Controller (Not available on some models)
●
Legacy Diskette
●
Embedded Security Device
●
SATA 0-n
●
For each device, Device Available is the default setting and allows the operating system to access
the device. Device Hidden makes the device unavailable; it is disabled by the BIOS and cannot be
enabled by the operating system.
NOTE: An entry for enabling DriveLock appears in the setup menu if the workstation has a
DriveLock-compatible hard disk drive.
Embedded
Security Device
Network Service
Boot
System IDs Provides these options:
This option becomes available if Embedded Device is set to Available.
Embedded Security Device (Hidden or Available) turns the Trusted Platform Mechanism (TPM) on
and off. Device Hidden is the default. If this option is made available, the following options become
available:
Power-On Authentication Support—Enables and disables an authentication feature that
●
requires you to enter a TPM user key password to start the workstation. This feature uses the
TPM to generate and store the authentication password.
Reset Authentication Credential—Resets the authentication functionality and clears
●
authentication credentials.
To enable the Embedded Security Device and to access any security features associated with the
device, you must enter a setup password.
Setting a device to Available enables the operating system to access the device. Hidden makes
the device unavailable. It is disabled by the BIOS and cannot be enabled by the operating system.
Enables or disables the ability to boot to the network using the F12 key or the boot order.
Asset Tag—A 16-byte string identifying the workstation.
●
Ownership Tag—An 80-byte string identifying ownership of the workstation. This tag appears
●
on the screen during POST.
Universal Unique Identifier (UUID)—Can only be updated if the current chassis serial number
●
is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify
the workstation.)
Keyboard—Enables you to set the keyboard locale for System ID entry.
●
ENWW The Computer Setup (F10) Utility 37
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
System Security Provides these options:
Data Execution Prevention—Enables or disables Data Execution Prevention mode in the
●
CPUs. This mode prohibits code from running in pages that were set up as data pages, and
prevents attacks such as buffer overflows. Operating system support is required for this
feature.
Virtualization Technology (VTx)—Enables or disables Intel Virtualization Technology to
●
increase workstation performance.
Virtualization Technology for Directed I/O (VT–d2)Enables a virtual machine to gain exclusive
●
control of a hardware device, such as a graphics card.
Embedded Security Device—This option becomes available if Embedded Device is set to
●
Available.
Embedded Security Device (Hidden or Available) turns the Trusted Platform Mechanism
(TPM) on and off. Device Hidden is the default. If this option is made available, the following
options become available:
Power-On Authentication Support—Enables and disables an authentication feature that
◦
requires you to enter a TPM user key password to start the workstation. This feature
uses the TPM to generate and store the authentication password.
Reset Authentication Credential—Resets the authentication functionality and clears
◦
authentication credentials.
To enable the Embedded Security Device and to access any security features associated
with the device, you must enter a setup password.
Setup Security
Level
Power OS Power
Management
Setting a device to Available enables the operating system to access the device. Hidden
makes the device unavailable. It is disabled by the BIOS and cannot be enabled by the
operating system.
Intel IO Virtualization—Enables or disables Virtualization Technology to increase workstation
●
I/O performance.
Embedded Security Device Support—Enables the workstation to leverage the trusted
●
platform mechanism device.
OS Management of Embedded Security Device—Enables or disables the ability of the
●
operating system to control the TPM device, including turning it on and off, initializing it, and
resetting it.
Reset of Embedded Security Device through OS—Enables or disables the ability of the
●
operating system to reset the TPM.
Enables the administrator to set the security level of each setup feature.
Enables or disables:
Runtime Power Management
●
MWAITE-AWARE OS
●
Idle Power Savings
●
ACPI S3 Hard Disk Reset
●
ACPI S3 PS/2 Mouse Wakeup
●
USB Wake on Device Insertion
●
Unique Sleep State Blink Rates
●
38 Chapter 4 System management ENWW
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
Hardware
Power
Management
Enables or disables:
SATA Power Management
●
Intel Turbo Boost Technology
●
Enhanced Intel Turbo Boost Technology
●
Eup Compliance Mode
●
Thermal Enables you to set the rate of the system fan when the CPU is in idle.
Advanced
2
Power-On
Options
Enables you to set the following:
POST Messages—Enables or disables the splash screen during POST.
●
F9 Prompt (Displayed or Hidden)—Selecting Displayed displays the F9=Boot Menu during
●
POST. Selecting Hidden prevents the text from being displayed. However, pressing F9 still
accesses the boot menu.
F10 Prompt (Displayed or Hidden)—Selecting Displayed displays F10=Setup during POST.
●
Selecting Hidden prevents the text from being displayed, but pressing F10 still accesses the
Setup screen.
F12 Prompt (Displayed or Hidden)—Selecting Displayed displays F12=Network Service
●
Boot during POST. Selecting Hidden prevents the text from being displayed but pressing
F12 still forces the workstation to attempt booting from the network.
Option ROM
●
1
prompt (Enable or Disable)—Enabling this feature causes the workstation to
display a message before loading options ROMs.
Remote Wakeup Boot Source—Enables you to set the remote wakeup boot source as:
●
Local Hard Drive
◦
Remote Server
◦
After Power Loss (On, Off, Previous State)—Enabling this option directs the previous state
●
to be the default.
POST Delay (in seconds) (5, 10, 15, 20, None)—Adds a specified delay to the POST process.
●
This delay is sometimes needed for hard disk drives on some expansion cards that spin up
slowly (so slowly that they are not ready to start by the time POST is finished). The POST
delay also gives you time to select F10 to enter the Computer Setup (F10) Utility.
BIOS Power-On Enables you to disable or specify a weekday and time for BIOS power-on.
Processors Enables/disables these options:
Hyper-Threading—Provides processor parallelization such that the operating system treats
●
one processor as two.
Active Cores (1,2, or All Cores)—Selects a single core, or multiple cores per socket. (Not
●
available on some configurations.)
Limit CPUID Maximum Value to 3 (Enable or Disable)—Sets the number of allowable CPU
●
IDs.
Onboard
Devices
Enables you to set resources (IRQ, DMA, I/O Rate) for or disable onboard system devices such
as serial port and diskette controller. Operating system parameters generally override Onboard
Devices settings.
PCI VGA
Configuration
Configures graphics cards per workstation slots. In multi-graphics card configurations, this option
designates one card as primary graphics, and the other card as secondary graphics.
ENWW The Computer Setup (F10) Utility 39
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
Chipset/
Memory
Enable/disable these options:
PCI SERR# Generation (Enable or Disable)—Controls PCI SERR# generation for ill-behaved
●
PCI add-in cards (that can generate SERR# spuriously).
PCI VGA Palette Snooping (Enable or Disable)—Controls PCI VGA Palette Snooping for
●
compatibility purposes.
Memory Mode Interleave—Sets interleave mode for dual socket workstations.
●
NUMA Split Mode (Enable or Disable)—Provides enhanced memory performance by
●
increasing memory operation speed. Enable this option for Windows, and disable it for Linux.
(This option is not available on all workstations or configurations.)
Enhanced Memory Performance (Enable or Disable)—Runs DIMMs at a higher frequency on
●
certain configurations and platforms.
Device Options Enables you to set the following device options:
Num Lock State at Power-On (On or Off)
●
S5 Wake-on-LAN (Enable or Disable)
●
Multiprocessor (Activates a single core.)
●
Unique Sleep State Blink Rates (Enable or Disable)
●
Internal speaker
●
Monitor Tracking (Enable or Disable)
●
NIC PXE Option ROM
●
SAS Option ROM
●
SATA RAID Option ROM
●
1
Download (Enable or Disable)
1
Download (Enable or Disable) (Not available on some workstations.)
1
Download (Enable or Disable)
HP Z800 Workstation PCI slots
Slot 1 - PCIe2 x8
(4)
Slot 2 - PCIe2
x16
Slot 3 - PCIe x8
(4)
Slot 4 - PCIe2
x16(8)
Slot 5 - PCIe2
x16
Slot 6 - PCI
32/33
Slot 7 - PCIe2
x16(8)
HP Z600 PCI slots
Slot 1 option ROM download (Enable or Disable)
Slot 2 option ROM download (Enable or Disable)
Slot 3 option ROM download (Enable or Disable)
Slot 4 option ROM download (Enable or Disable)
Slot 5 option ROM download (Enable or Disable)
Slot 6 option ROM download (Enable or Disable), and latency timer and speed
Slot 7 option ROM download (Enable or Disable), and latency timer and speed
40 Chapter 4 System management ENWW
Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)
Heading Option Description
Slot 1 - PCIe2 x8
(4)
Slot 2 - PCIe2
x16
Sot 3 - PCIe x8
(4)
Slot 4 - PCIe2
x16
Slot 5 - PCI
32/33
Slot 6 - PCI
32/33
HP Z400 Workstation PCI slots
Slot 1 - PCIe2 x8
(4)
Slot 2 - PCIe2
x16
Slot 3 - PCIe x8
(4)
Slot 4 - PCIe2
x16
Slot 1 option ROM download (Enable or Disable)
Slot 2 option ROM download (Enable or Disable)
Slot 3 option ROM download (Enable or Disable)
Slot 4 option ROM download (Enable or Disable)
Slot 5 option ROM download (Enable or Disable), and latency timer and speed
Slot 6 option ROM download (Enable or Disable), and latency timer and speed
Slot 1 option ROM download (Enable or Disable), and latency timer and speed
Slot 2 option ROM download (Enable or Disable), and latency timer and speed
Slot 3 option ROM download (Enable or Disable), and latency timer and speed
Slot 4 option ROM download (Enable or Disable), and latency timer and speed
Slot 5 - PCI
Slot 5 option ROM download (Enable or Disable), and latency timer and speed
32/33
Slot 6 - PCI
Slot 6 option ROM download (Enable or Disable), and latency timer and speed
32/32
1
Available on selected models
2
These options should be used by advanced users only
ENWW The Computer Setup (F10) Utility 41
Workstation management
This section summarizes capabilities, features, and key components of workstation management,
including:
Section topics
Initial workstation configuration and deployment
on page 43
Installing a remote system on page 43 Subscriber's Choice on page 47
Replicating the setup on page 44 ROM Flash on page 48
Updating and managing software on page 46 FailSafe Boot Block ROM on page 49
HP Client Manager Software on page 46 Workstation security on page 50
Altiris Client Management Solutions on page 46 Fault notification and recovery on page 60
System Software Manager on page 47 Dual-state power button on page 61
Proactive Change Notification on page 47
NOTE: Support for specific features described in this guide can vary by model and software version.
42 Chapter 4 System management ENWW
Initial workstation configuration and deployment
the workstation includes a preinstalled system software image. After a brief software unbundling
process, the workstation is ready to use.
If you prefer to replace the preinstalled software image with a customized set of system and application
software, several methods are available for deploying a customized software image, including:
Installing additional software applications after unbundling the preinstalled software image
●
Using a disk cloning process to copy the contents from one hard disk drive to another
●
The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with recovery
of system software, configuration management and troubleshooting, and power management.
Support for specific features described in this guide can vary by model and software version.
The best deployment method depends on the information technology environment and processes. To
help you select the best deployment method, see the PC Deployment section of the HP Lifecycle
Solutions website (
http://www.hp.com/support/HPLS).
Installing a remote system
Remote system installation enables starting and setting up the workstation using software and
configuration information on a network server. This feature is usually used as a system setup and
configuration tool and can be used for the following tasks:
Deploying a software image on new PCs
●
Formatting a hard disk drive
●
Installing application software or drivers
●
Updating the operating system, application software, or drivers
●
To initiate a remote system installation, press F12 when F12=Network Service Boot appears in the
lower right corner of the HP logo screen. Follow the onscreen instructions to continue the installation
process. The default boot order is a BIOS configuration setting that can be changed to always attempt
a PXE boot.
ENWW Workstation management 43
Replicating the setup
This section provides information about replicating the workstation setup.
Copying a setup configuration to a single workstation
CAUTION: A setup configuration is model-specific. File system corruption can result if source and
target workstations are not the same model.
To copy a setup configuration:
1. Select a setup configuration to copy, and then restart the workstation.
2. Power off the workstation you are configuring and insert the configuration diskette into the diskette
drive or USB media device.
3. As soon as the workstation powers on, press and hold F10 until you enter the Computer Setup
(F10) Utility. If necessary, press Enter to bypass the title screen.
NOTE: If you do not press F10 at the appropriate time, you must restart the workstation, and then
press and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
4. Select File>Replicated Setup>Save to Removable Media. Follow the instructions on the screen
to create the configuration diskette or USB media device.
5. Power on the workstation you are configuring.
6. Press and hold the F10 key until you enter the Computer Setup (F10) Utility. If necessary, press
Enter to bypass the title screen.
7. Select File>Replicated Setup>Restore from Removable Media, and then follow the instructions
on the screen.
8. Restart the workstation when the configuration is complete.
44 Chapter 4 System management ENWW
Copying a setup configuration to multiple workstations
CAUTION: A setup configuration is model-specific. If source and target workstations are not the same
model, file system corruption might result.
This method takes longer to prepare the configuration diskette, but copying the configuration to target
workstations is fast.
A bootable diskette is required for this procedure. If the Windows XP Professional operating system is
not available to create a bootable diskette, use the method for copying to a single workstation instead
Copying a setup configuration to a single workstation on page 44.)
(see
1. Create a bootable diskette or USB media device.
2. Select a setup configuration to copy.
3. If you are using a diskette or USB, insert it now.
4. Restart the workstation.
5. As soon as the workstation powers on, press and hold F10 until you enter the Computer Setup
(F10) Utility. If necessary, press Enter to bypass the title screen.
NOTE: If you do not press the F10 key at the appropriate time, you must restart the workstation,
and then press and hold the F10 key again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
6. Select File>Replicated Setup>Save to Removable Media, and follow the instructions on the
screen to create the configuration diskette or USB media device.
7. Download a BIOS utility for replicating the setup (such as repset.exe), and copy it to the
configuration diskette or USB media device. To obtain this utility, see
files.
8. Enter the model number of the workstation.
9. On the configuration diskette, create an autoexec.bat file containing repset.exe and
cpqsetup.txt.
10. Power off the workstation you are configuring, insert the configuration diskette or USB device, and
then power on the workstation. The configuration utility runs automatically.
11. When the configuration is complete, restart the workstation.
http://www.hp.com/support/
ENWW Workstation management 45
Updating and managing software
HP provides several tools for managing and updating software on desktops and workstations:
HP Client Manager Software
●
System Software Manager
●
Altiris Client Management Solutions
●
Proactive Change Notification
●
Subscriber’s Choice
●
HP Client Manager Software
The HP Client Manager Software offers these services:
Detailed views of hardware inventory for asset management
●
PC health-check monitoring and diagnostics
●
Proactive notification of changes in the hardware environment
●
Web-accessible reporting of business-critical details such as thermal warnings and memory alerts
●
Remote updating of system software such as device drivers and ROM BIOS
●
Remote changing of boot order
●
Configuration of system BIOS settings
●
The HP Client Management Solutions (CMS), available for download from
easydeploy, are standards-based solutions for managing and controlling workstations in a networked
environment.
For more information about the HP Client Manager, see
Altiris Client Management Solutions
Altiris and HP have partnered to provide comprehensive, tightly integrated systems management
solutions to reduce the cost of owning HP client PCs.
The HP CMS is the foundation for additional Altiris Client Management Solutions that address:
Inventory and asset management
●
Deployment and migration
●
Help desk and problem resolution
●
Software and operations management
●
For more information about the following topics, go to
How HP CMS works
●
Which solutions are compatible with the operating system
●
http://www.hp.com/go/
http://www.hp.com/go/ssm.
http://www.hp.com/go/ssm:
How to download a fully functional, 30-day evaluation version of Altiris solutions
●
46 Chapter 4 System management ENWW
System Software Manager
System Software Manager (SSM) is a utility available on Windows operating system workstations that
enables you to update system-level software on multiple systems simultaneously. When executed on
a PC client system, SSM detects hardware and software versions and then updates the software from
a central repository, known as a file store. Driver versions supported by SSM are noted with a special
icon on the software, the driver download website, and on the Support Software CD.
To download the utility or to obtain more information about SSM, see
Proactive Change Notification
The Proactive Change Notification application uses the Subscriber's Choice website to:
Send Proactive Change Notification (PCN) e-mail informing you up to 60 days in advance of
●
hardware and software changes to most commercial workstations and servers
Send you e-mail containing customer bulletins, customer advisories, customer notes, and driver
●
alerts for most commercial workstations and servers
You can create a profile to ensure you receive only the information relevant to the specific IT
environment.
To learn more about the PCN application and to create a custom profile, see
on page 47.
Subscriber's Choice
Subscriber’s Choice is a client-based service from HP that supplies you with personalized product tips,
feature articles, and driver and support alerts and notifications based on the profile.
Subscriber’s Choice Driver and Support Alerts and Notifications delivers e-mail notifying you that the
information you subscribed to in the profile is available for review and retrieval.
To learn more about Subscriber’s Choice and create a custom profile, see
subscriberschoice.
http://www.hp.com/go/ssm.
Subscriber's Choice
http://www.hp.com/
ENWW Workstation management 47
ROM Flash
HP workstation include a programmable flash ROM. By establishing a setup password in the Computer
Setup (F10) Utility, you can protect the ROM from being inadvertently updated or overwritten. This
function is important to ensure the operating integrity of the workstation.
To upgrade the ROM, download the latest SoftPaq images from
workstation_swdrivers.
For maximum ROM protection, establish a setup password. The setup password prevents unauthorized
ROM upgrades. SSM enables you to create the setup password on several workstations simultaneously.
Remote ROM Flash
Remote ROM Flash allows system administrators to safely upgrade the ROM on remote HP
workstations from a centralized network management console, resulting in a consistent deployment of,
and greater control over, HP PC ROM images over the network.
To use Remote ROM Flash, the workstation must be powered on, or turned on using Remote Wakeup.
For more information about Remote ROM Flash and HPQFlash, see the HP Client Manager Software
or System Software Manager sections at
HPQFlash
The HPQFlash utility is used to locally update or restore the system ROM on PCs using a Windows
operating system. For more information about HPQFlash, see
name of the workstation.
F10 Flash
Workstation BIOS can be updated using a USB key. Insert the USB key containing the BIOS update
into the workstation. Boot the workstation to the F10 menu, and then select Flash ROM.
www.hp.com/support/
http://www.hp.com/go/ssm.
http://www.hp.com/go/ssm, and enter the
48 Chapter 4 System management ENWW
FailSafe Boot Block ROM
The FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. For
example, if a power failure occurs during a ROM upgrade, the Boot Block uses a flash-protected section
of the ROM to verify a valid system ROM flash when power is restored to the workstation.
If the system ROM is valid, the workstation starts normally.
If the system ROM fails the validation check, the FailSafe Boot Block ROM provides enough support to
start the workstation from a BIOS image CD created from a SoftPaq. The BIOS image CD programs
the system ROM with a valid image.
When Boot Block detects an invalid system ROM, the workstation power LED blinks red eight times and
the workstation beeps eight times; then the workstation pauses for two seconds. On some models, a
Boot Block recovery mode message appears.
In preparation for system recovery, use the BIOS CD media file in the SoftPaq to create a BIOS image
CD.
Recovering the workstation from Boot Block Recovery mode
To recover the workstation after it enters Boot Block recovery mode:
1. If there is media in the diskette or optical disk drives, remove it.
2. Insert a BIOS image CD into the CD drive.
You can also use USB media such as an HP DriveKey.
3. Power off, then power on the workstation.
If no BIOS image CD or USB is found, you are prompted to insert one and restart the workstation.
If a setup password has been established, the Caps Lock light illuminates and you are prompted
for the password.
4. Enter the setup password.
If the workstation starts from the CD or USB and successfully reprograms the ROM, three keyboard
lights illuminate. A rising-tone series of beeps also signals successful recovery.
5. Remove the CD or USB media and power off the workstation.
6. Restart the workstation.
ENWW Workstation management 49
Workstation security
This section provides information about providing system security through asset tracking, password
security, hard disk drive locking, and chassis locks.
This section includes these topics:
Topics
Asset tracking on page 50
SATA hard disk drive security on page 51
Password security on page 54
Chassis security on page 58
Asset tracking
Asset tracking features incorporated into the workstation provide asset tracking data that can be
managed using HP Systems Insight Manager (HP SIM), HP CMS, or other systems-management
applications.
Seamless, automatic integration between asset tracking features and these products enables you to
choose the management tool that is best suited to the environment and to leverage investments in
existing tools.
HP also offers several solutions for controlling access to valuable components and information:
HP ProtectTools Embedded Security prevents unauthorized access to data, checks system
●
integrity, and authenticates third-party users attempting system access.
Security features such as ProtectTools and the Side access panel sensor (Smart Cover Sensor)
●
help prevent unauthorized access to the data and to the internal components of the workstation.
By disabling parallel, serial, or USB ports, or by disabling removable-media boot capability, you
●
can protect valuable data assets.
Memory Change and Side access panel sensor (Smart Cover Sensor) alerts can be forwarded to
●
system management applications to deliver proactive notification of tampering with a workstation’s
internal components.
ProtectTools and the Side access panel sensor (Smart Cover Sensor) are available as options on select
systems.
Use the following utilities to manage security settings on the HP workstation:
Locally, using the Computer Setup (F10) Utility
●
Remotely, using the HP CMS or System SSM, which enables the secure, consistent deployment
●
and control of security settings from a simple command line utility
For more information about the Computer Setup (F10) Utility, see
The Computer Setup (F10) Utility
menu on page 34.
The following table and sections refer to the management of workstation security through the Computer
Setup (F10) Utility
50 Chapter 4 System management ENWW
Table 4-2 Security features overview
Feature Purpose How it is established
Removable Media Boot Control Prevents booting from removable media
Serial, Parallel, USB, or Infrared
Interface Control
Power-On Password Prevents use of the workstation until the
Setup Password Prevents reconfiguration of the workstation
Network Server Mode Provides unique security features for
SATA hard disk drive security
HP workstations include the HP DriveLock facility for SATA hard disk drives to prevent unauthorized
access to data.
WARNING! Enabling DriveLock can render a SATA hard disk drive permanently inaccessible if the
master password is lost or forgotten. No method exists to recover the password or access the data.
DriveLock has been implemented as an extension to Computer Setup (F10) functions. It is only available
when hard disk drives that support the ATA security command set are detected. On HP workstations,
it is not available when the SATA emulation mode is RAID+AHCI or RAID.
drives
Prevents transfer of data through the
integrated serial, parallel, USB, or infrared
interface
password is entered (applies to initial system
startup and restarts)
(use of the Setup utility) until the password is
entered
workstations used as servers
From the Computer Setup (F10)
Utility menu
From the Computer Setup (F10)
Utility menu
From the Computer Setup (F10)
Utility menu
From the Computer Setup (F10)
Utility menu
From the Computer Setup (F10)
Utility menu
DriveLock is for HP customers for whom data security is a paramount concern. For such customers, the
cost of a hard disk drive and the loss of the data stored on it is inconsequential when compared to the
damage that could result from unauthorized access to its contents.
To balance this level of security with the need to address the issue of a forgotten password, the HP
implementation of DriveLock employs a two-password security scheme. One password is intended to
be set and used by a system administrator, while the other is typically set and used by the user.
No "back door" can be used to unlock the drive if both passwords are lost. Therefore, DriveLock is most
safely used when the data contained on the hard disk drive is replicated on a corporate information
system or is regularly backed up.
If both DriveLock passwords are lost, the hard disk drive is rendered unusable. For users who do not fit
the previously defined customer profile, this might not be acceptable. For users who fit this profile, it
might be a tolerable risk, given the nature of the data stored on the hard disk drive.
ENWW Workstation management 51
DriveLock applications
The most practical use of DriveLock is in a corporate environment. The system administrator would be
responsible for configuring the hard disk drive, which involves setting the DriveLock master password
and a temporary user password. If you forget the user password or if the equipment is passed on to
another employee, the master password can be used to reset the user password and regain access to
the hard disk drive.
HP recommends that corporate system administrators who enable DriveLock also establish a corporate
policy for setting and maintaining master passwords. This should be done to prevent a situation where
an employee sets both DriveLock passwords before leaving the company. In such a scenario, the hard
disk drive is unusable and requires replacement. Likewise, by not setting a master password, system
administrators might find themselves locked out of a hard disk drive and unable to perform routine
checks for unauthorized software, other asset control functions, and support.
For users with less stringent security requirements, HP does not recommend enabling DriveLock. Users
in this category include personal users, or users who do not maintain sensitive data on their hard disk
drives as a common practice. For these users, the potential loss of a hard disk drive resulting from
forgetting both passwords is much greater than the value of the data DriveLock protects.
Access to Computer Setup (F10) and DriveLock can be restricted through the setup password. By
specifying a setup password and not giving it to users, system administrators can restrict users from
enabling DriveLock.
Using DriveLock
When hard disk drives that support the ATA security command set are detected, DriveLock appears
under the Security menu in the Computer Setup (F10) menu. You are presented with options to set the
master password and to enable DriveLock. You must provide a user password to enable DriveLock.
Because the initial configuration of DriveLock is typically performed by a system administrator, a master
password should be set first.
HP encourages system administrators to set a master password whether they plan to enable DriveLock
or not. This gives the administrator the ability to modify DriveLock settings if the drive is locked in the
future. After the master password is set, the system administrator can enable DriveLock or leave it
disabled.
If a locked hard disk drive is present, POST requires a password to unlock the device. If a power-on
password is set and it matches the device’s user password, POST does not prompt the user to re-enter
the password. Otherwise, the user is prompted to enter a DriveLock password.
For a cold start, use the master or user password. For a warm start, enter the same password used to
unlock the drive during the preceding cold start.
Users have two attempts to enter a correct password. During cold start, if neither attempt succeeds,
POST continues but the drive remains inaccessible. During a warm-start or restart from the Windows
operating system, if neither attempt succeeds, POST halts and the user is instructed to cycle power.
52 Chapter 4 System management ENWW
Enabling DriveLock
To enable and set the DriveLock user password:
1. Power on or restart the workstation.
2. As soon as the workstation is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the workstation, and then press
and hold F10 again to access the utility.
If you are using a PS2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>DriveLock Security.
4. For each DriveLock-capable drive, select a drive by pressing F10 to accept.
5. Under Enable/Disable DriveLock options, select Enable, and then press F10 to enable DriveLock
for a specific drive.
CAUTION: Forgetting the DriveLock password renders the drive unusable.
6. Enter a new user password, and then press F10 to accept. This password may be 1 to 32 characters
long.
7. Enter the password again in the Enter New Password Again field. If you forget this password, the
drive is rendered permanently disabled.
8. Select File>Save Changes and Exit, and then press F10. After you press F10, the workstation
performs a cold start before invoking the DriveLock function.
You can also use this process to set the DriveLock master password by selecting Master in Step
5.
When the workstation starts, you are prompted to enter the DriveLock password for each
DriveLock-capable drive for which you have set a password. You have two attempts to enter the
password correctly. If the password is not entered correctly, the workstation attempts to start
anyway. However, the boot process most likely fails because data from a locked drive cannot be
accessed.
In a single drive workstation, if the drive has DriveLock enabled, the workstation might not be able
to boot to the operating system, and might try to boot from the network or from another storage
device (depending on the boot ordering options). Regardless of the outcome of the start attempts,
the drive-locked drive remains inaccessible without the DriveLock password.
In a two-drive workstation that has a boot drive and a data drive, you can apply the DriveLock
feature to the data drive only. In this case, the workstation can always start, but the data drive is
accessible only when the DriveLock password is entered.
Cold starts require that you enter DriveLock passwords. However, DriveLock passwords are also
required for warm starts. For example, if you boot to DOS and press Ctrl+Alt+Del, you must enter
the DriveLock password before the workstation completes the next start cycle. This warm-start
behavior is consistent with the DriveLock feature.
ENWW Workstation management 53
Password security
The power-on password prevents unauthorized use of the workstation by requiring entry of a password
to access applications or data when the workstation is powered on or restarted. The setup password
specifically prevents unauthorized access to the Computer Setup (F10) Utility and can also be used as
an override to the power-on password. When prompted for the power-on password, entering the setup
password instead enables access to the workstation.
You can establish a network-wide setup password to enable the system administrator to log in to all
network systems to perform maintenance without needing to know the power-on password.
Establishing a setup password using Computer Setup (F10) Utility
Establishing a setup password through the Computer Setup (F10) Utility prevents reconfiguration of the
workstation (through the use of the Computer Setup (F10) Utility) until the password is entered.
To establish a setup password using the Computer Setup (F10) menu:
1. Power on or restart the workstation.
2. As soon as the workstation is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the workstation, and then press
and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>Setup Password and then follow the onscreen instructions.
4. Before exiting, select File>Save Changes and Exit.
54 Chapter 4 System management ENWW
Establishing a power-on password using workstation setup
Establishing a power-on password through the Computer Setup (F10) Utility prevents access to the
workstation when power is connected, unless you specify the password. When a power-on password
is set, the Computer Setup (F10) Utility presents Password Options in the Security menu. The password
options include Network Server Mode and Password Prompt on Warm Boot.
When Network Server Mode is disabled, you must enter the password when the workstation is powered
on, when the key icon appears on the monitor. When Password Prompt on Warm Boot is enabled, you
must enter the password. The password must also be entered each time the workstation is restarted.
When Network Server Mode is enabled, the password prompt is not presented during POST, but an
attached PS/2 keyboard remains locked until you enter the power-on password.
To enable Network Server Mode, you must set a power-on password. The option to set this password
is available under Advanced>Password Options. This option enables the workstation to start without
requiring the power-on password, but the keyboard and mouse are locked until you enter the password.
The keyboard LEDs rotate constantly when the workstation is in locked mode.
To establish a power-on password through the Computer (F10) menu:
1. Power on or restart the workstation.
2. As soon as the workstation is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the workstation and then press
and hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>Power-On Password and then follow the onscreen instructions.
4. Before exiting, select File>Save Changes and Exit.
Entering a power-on password
To enter a power-on password:
1. Restart the workstation.
2. When the key icon appears on the monitor, enter the current password, and then press Enter.
Type carefully. For security reasons, the characters you enter do not appear on the screen.
If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful
tries, you will enter the F10 setup screen with read-only permission. (See the Setup Browse Mode option
under the Power-On options.)
ENWW Workstation management 55
Entering a setup password
If a setup password has been established on the workstation, you will be prompted to enter it each time
you run the Computer Setup (F10) Utility.
To enter a setup password:
1. Restart the workstation.
2. As soon as the workstation is powered on, press and hold F10 until you enter the Computer Setup
(F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the workstation and press and
hold F10 again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. When the key icon appears on the monitor, enter the setup password, and press Enter.
Type carefully. For security reasons, the characters you enter do not appear on the screen.
If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful
tries, you must restart the workstation before you can continue.
Changing a power-on or setup password
To change a power-on or setup password:
1. Restart the workstation.
2. To change the power-on password, go to step 4.
3. To change the setup password, as soon as the workstation is powered on, press and hold F10 until
you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen, if necessary.
If you do not press F10 at the appropriate time, you must restart the workstation, and then press
and hold the F10 key again to access the utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
4. When the key icon appears, enter the current password, a slash (/) or alternative delimiter
character, the new password, another slash (/) or alternative delimiter character, and the new
password again as shown:
current password/new password/new password
For information about the alternative delimiter characters, see
characters on page 57.
Type carefully. For security reasons, the characters you enter do not appear on the screen.
5. Press Enter.
The new password takes effect the next time you power on the workstation.
The power-on and setup passwords can also be changed using the Security options in the Computer
Setup (F10) Utility.
National keyboard delimiter
56 Chapter 4 System management ENWW
Deleting a power-on or setup password
To delete a power-on or setup password:
1. Power on or restart the workstation.
2. Choose from the following:
To delete the power-on password, go to step 4.
●
To delete the setup password, as soon as the workstation is powered on, press and hold
●
F10 until you enter the Computer Setup (F10) Utility. Press Enter to bypass the title screen,
if necessary.
If you do not press F10 at the appropriate time, you must restart the workstation and then
press and hold F10 again to access the utility.
Use the appropriate operating system shutdown process.
3. When the key icon appears, enter the current password followed by a slash (/) or alternative
delimiter character: current password/.
For information about the alternative delimiter characters see
characters on page 57.
4. Press Enter.
National keyboard delimiter characters
Each keyboard meets country-specific requirements. The syntax and keys you use for changing or
deleting passwords depend on the keyboard included with the workstation.
Table 4-3 National keyboard delimiter characters
Language Delimiter Language Delimiter Language Delimiter
Arabic / Greek - Russian /
Belgian = Hebrew . Slovakian -
*
BHCSY
Brazilian / Italian - Swedish/Finnish /
Chinese / Japanese / Swiss -
Czech - Korean / Taiwanese /
Danish - Latin American - Thai /
French ! Norwegian - Turkish .
French
Canadian
- Hungarian - Spanish -
é Polish - U.K. English /
National keyboard delimiter
German - Portuguese - U.S. English /
*
Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia
ENWW Workstation management 57
Clearing passwords
If you forget the password, you cannot access the workstation.
For instructions about clearing passwords, see
Configuring password security and resetting CMOS
on page 211.
Chassis security
Side access panel key lock
The side access panel contains a key lock to prevent the panel from being removed.
The key is fastened to the workstation rear panel when shipped from the factory.
Side access panel sensor (Smart Cover Sensor) (optional)
The optional Side access panel sensor is a combination of hardware and software technology that can
alert you when the workstation side access panel has been removed (if the sensor has been configured
in the Computer Setup (F10) Utility).
The three levels of Side access panel sensor protection are shown in the following table:
Table 4-4 Side access panel sensor protection levels
Level Setting Description
Level 0 Disabled Side access panel sensor * is disabled (default).
Level 1 Notify User When the workstation restarts, a message appears indicating that the
workstation side access panel has been removed.
Level 2 Setup Password When the workstation is restarted, a message appears indicating that the
*
Side access panel sensor settings can be changed using the Computer Setup (F10) Utility.
workstation side access panel has been removed. You must enter the setup
password to continue.
58 Chapter 4 System management ENWW
Setting the Side access panel sensor protection level
To set the Side access panel sensor protection level:
1. Power on or restart the workstation.
2. As soon as the workstation is powered on, press and hold the F10 key until you enter the Computer
Setup (F10) Utility. Press Enter to bypass the title screen, if necessary.
NOTE: If you do not press the F10 key at the appropriate time, you must restart the workstation,
and then press and hold the F10 key again to access the Computer Setup (F10) Utility.
If you are using a PS/2 keyboard, you might see a keyboard error message. Disregard it.
3. Select Security>Smart Cover>Cover Removal Sensor, and follow the onscreen instructions.
4. Before exiting, select File>Save Changes and Exit.
Cable lock (optional)
To prevent theft, the rear chassis panel of the workstation accommodates a keyed cable lock. This cable
lock attaches to the chassis and secures it to the work area. (See
for component locations.)
Rear panel components on page 6
ENWW Workstation management 59
Fault notification and recovery
Fault notification and recovery features combine innovative hardware and software technology to
prevent the loss of critical data and minimize unplanned downtime.
If the workstation is connected to a network that is managed by HP CMS, the workstation sends a fault
notice to the network management application. With HP CMS, you can also remotely schedule
diagnostics to run on managed PCs and create a summary report of failed tests.
Drive Protection System
The Drive Protection System (DPS) is a diagnostic tool built into hard disk drives and is installed in select
HP workstations. The DPS helps diagnose problems that might result in unwarranted hard disk drive
replacement.
When HP workstations are built, each installed hard disk drive is tested using the DPS, and a permanent
record of key information is written onto each drive. Every time the DPS is run, test results are written
to the hard disk drive. The service provider can use this information to help diagnose conditions that
required you to run the DPS software.
ECC fault prediction
When the workstation encounters an excessive number of error checking and correcting (ECC) memory
errors, it displays a local alert message. This message contains information about the errant DIMM,
enabling you to take action before you experience noncorrectable memory errors. ECC DIMMs are
standard on this workstation.
Thermal sensors
Several thermal sensors in the HP Workstation regulate workstation fans to maintain an acceptable,
efficient chassis temperature.
60 Chapter 4 System management ENWW
Dual-state power button
With ACPI enabled, the power button can function as an on/off switch or as a sleep state button. This
feature does not completely turn off power, but instead causes the workstation to enter a low-power
standby state. This enables you to go to standby without closing applications, and to return to the same
operational state without any data loss.
Changing the power button configuration
To change the power button configuration:
1. Select Start, and then select Control Panel>Power Options.
2. In Power Options Properties, select the Advanced tab.
3. In the Power Button section, select Hibernate.
NOTE: Hibernate must be enabled in the Hibernate tab.
After configuring the power button to function as a sleep state button, you can press the power button
to put the workstation in a very low power state. Press the button again to bring the workstation out of
this low power state to full power state. To completely turn off power to the workstation, press and hold
the power button for four seconds.
CAUTION: Do not use the power button to power off the workstation unless the system is not
responding; turning off the power without operating system interaction can cause data loss.
ENWW Workstation management 61
5 Replacing components
This chapter presents removal and installation procedures for most internal workstation components. It
includes these topics:
Topics
Warnings and cautions on page 63
Service considerations on page 64
Customer self-repair on page 68
Removing and installing components on page 69
Product recycling on page 163
62 Chapter 5 Replacing components ENWW
Warnings and cautions
WARNING! Any surface or area of the equipment marked with this symbol indicates the presence
of a hot surface or hot component. If this surface is contacted, the potential for injury exists. To reduce
the risk of injury from a hot component, enable the surface to cool before touching.
WARNING! Any surface or area of the equipment marked with this symbol indicates the presence
of an electrical shock hazard. To reduce the risk of injury from electrical shock, do not open any enclosed
area marked with this symbol.
WARNING! To reduce the risk of electric shock or damage to your equipment:
— Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
— Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
— Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup, posture, health, and work habits for computer users, and provides important electrical
and mechanical safety information. This guide is located at
documentation CD (if one is included with the product).
WARNING! If a product is shipped in packaging marked with this symbol, , the product must always
http://www.hp.com/ergo and on the
be lifted by two persons to avoid personal injury due to product weight.
CAUTION: Static electricity can damage the electronic components of the workstation. Before
beginning these procedures, be sure you discharge static electricity by briefly touching a grounded metal
object.
CAUTION: Observe the following cautions when removing or replacing a processor:
— Installing a processor incorrectly can damage the system board. Contact an HP authorized reseller
or service provider to install the processor. If you plan to install the processor yourself, read all of the
instructions carefully before you begin.
— Failure to follow the workstation preparation instructions can result in an improperly installed
processor, causing extensive workstation damage.
— Processor socket pins are delicate and bend easily. Use extreme care when placing the processor
in the socket.
CAUTION: To prevent damage to the workstation, observe the following Electrostatic Discharge
(ESD) precautions while performing the system parts removal and replacement procedures:
— Work on a static-free mat.
— Wear a static strap to ensure that any accumulated electrostatic charge is discharged from your body
to the ground.
— Create a common ground for the equipment you are working on by connecting the static-free mat,
static strap, and peripheral units to that piece of equipment.
NOTE: HP accessories are for use in HP Workstation products. They have been extensively tested
for reliability and are manufactured to high quality standards.
ENWW Warnings and cautions 63
Service considerations
Review the following service considerations before replacing system components.
Cautions, warnings and safety precautions
Review the cautions, warnings, and safety precautions before accessing the workstation components.
Also, review the Safety and Regulatory Guide that came with the workstation for more information.
ESD information
Generating static
The following table shows that different activities generate different amounts of static electricity through
electrostatic discharge (ESD). Static electricity increases as humidity decreases.
Relative humidity
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing bubble pack from PCB
Packing PCBs in foam-lined box
CAUTION: Static electricity in the amount of 700 volts might degrade a product.
55% 40% 10%
7,500V
3,000V
400V
7,000V
5,000V
15,000V
5,000V
800V
20,000V
11,000V
35,000V
12,000V
6,000V
26,500V
21,000V
64 Chapter 5 Replacing components ENWW
Preventing ESD equipment damage
Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree
of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to
electric components and accessories:
Transport products in static-safe containers such as tubes, bags, or boxes, to avoid hand contact.
●
Protect electrostatic parts and assemblies with nonconductive or approved containers or
●
packaging.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
●
Place items on a grounded surface before removing them from containers.
●
When handling or touching a sensitive component or assembly, ground yourself by touching the
●
chassis.
Avoid contact with pins, leads, or circuitry.
●
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or
●
nonconductive foam.
Personal grounding methods and equipment
Use the following items to help prevent ESD damage:
Wrist straps—These are flexible straps with a maximum of one megohm ± 10% resistance in the
●
ground cords. To provide a proper ground, wear the strap against bare skin. The ground cord must
be connected and fit snugly into the banana plug connector on the grounding mat or workstation.
Heel straps, toe straps, and boot straps—These can be used at standing workstations and are
●
compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use
them on both feet with a maximum of one megohm ± 10% resistance between the operator and
ground.
The following table shows protection levels available from static shielding materials.
Table 5-1 Static shielding protection levels
Method Voltage
Antistatic plastic
Carbon-loaded plastic
Metalized laminate
1,500V
7,500V
15,000V
This section provides guidelines to prevent ESD damage to equipment.
ENWW Service considerations 65
Grounding the work area
To prevent static damage in the work area:
Cover the work surface with approved static-dissipative material. Use a wrist strap connected to
●
the work surface, and properly grounded tools and equipment.
Use static-dissipative mats, foot straps, or air ionizers to give added protection.
●
Handle electrostatic-sensitive components, parts, and assemblies by the case or PCB laminate.
●
Handle them only in static-free work areas.
Disconnect power and input signals before inserting and removing connectors or test equipment.
●
Use fixtures made of static-safe materials when fixtures must directly contact dissipative surfaces.
●
Keep work area free of nonconductive materials, such as plastic assembly aids and Styrofoam.
●
Use field service tools (such as cutters, screwdrivers, and vacuums) that are conductive.
●
Recommended ESD prevention materials and equipment
The recommended materials and equipment are:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Conductive foam
●
Conductive tabletop workstations with a ground cord of one megohm ± 10% resistance
●
Static-dissipative table or floor mats with a hard-tie to ground
●
Field service kits
●
Static awareness labels
●
Wrist straps and footwear straps providing one megohm ± 10% resistance
●
Material-handling packages
●
Conductive plastic bags
●
Conductive plastic tubes
●
Conductive tote boxes
●
Opaque shielding bags
●
Transparent metallized shielding bags
●
Transparent shielding tubes
●
66 Chapter 5 Replacing components ENWW
Tools and software requirements
The tools necessary for workstation component removal and installation are:
Torx T-15 driver
●
Flat blade and cross-tip screwdrivers
●
Diagnostics software
●
Special handling of components
The components included in this section require special handling when servicing the workstation.
WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the workstation.
Lifting the workstation from the front bezel, or lifting it incorrectly, could cause the workstation to fall,
causing possible injury to you and damage to the workstation. To properly and safely lift the workstation,
lift from the bottom of the workstation.
WARNING! Do not use the front bezel as a handle or lifting point when lifting or moving the
workstation. Lifting the workstation from the front bezel, or lifting it incorrectly, could cause the
workstation to fall, causing possible injury to you and damage to the workstation. To properly and safely
lift the workstation, use the handles. If the workstation is not equipped with handles, lift from the bottom
of the workstation.
Cables and connectors
Handle cables with care to avoid damage. Apply only the tension required to seat or unseat cables
during insertion or removal from the connector. When possible, handle cables by the connector or pullstrap. In all cases, avoid bending or twisting the cables, and be sure that the cables are routed in such
a way that they cannot be caught or snagged by parts being removed or replaced.
When servicing the workstation, be sure that cables are placed in their proper location during the
reassembly process. Improper cable placement can damage the workstation.
ENWW Service considerations 67
Hard drives
Hard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration.
The following guidelines apply to all drives, including failed drives, replacement drives, and spares.
Do not remove hard drives from the shipping package for storage. Keep hard drives in their
●
protective packaging until they are mounted in the workstation.
Avoid dropping hard drives from any height.
●
If you are inserting or removing a hard drive, power off the workstation. Do not remove a hard drive
●
while the workstation is powered on or in standby mode.
Before handling a drive, be sure that you discharge static electricity. While handling a drive, avoid
●
touching the connector. For more information about preventing electrostatic damage, see
information on page 64.
To prevent possible ESD damage when the drive is installed, connect the drive power cable before
connecting the data cable. This discharges accumulated static electricity through the drive power
cable to the workstation chassis.
When inserting a drive, do not use excessive force.
●
Avoid exposing a hard drive to liquids, temperature extremes, or products with magnetic fields such
●
as monitors or speakers.
Lithium coin cell battery
ESD
The battery included with the workstation provides power to the real-time clock and has a lifetime of
about three years.
For instructions on battery removal and replacement, see
WARNING! This workstation contains a lithium battery. There is a risk of fire and chemical burn if the
battery is handled improperly. Do not disassemble, crush, puncture, short the external contacts, dispose
of in water or fire, or expose the battery to temperatures higher than 60° Centigrade (140° Fahrenheit).
NOTE: Do not dispose of batteries, battery packs, and accumulators with general household waste.
Customer self-repair
Under the Customer Self-Repair program, you can order a replacement part and install the part without
onsite HP technical assistance. See
customer self-repair may be required for some components.
Battery on page 161.
http://www.hp.com/go/selfrepair/ for information on the program as
68 Chapter 5 Replacing components ENWW
Removing and installing components
NOTE: This workstation supports many optional devices. If you do not find installation instructions for
your device in the following procedures, see
This section includes these topics:
Component locations on page 70 Power connections on page 84 Memory fans on page 136
Disassembly order on page 72 Front bezel on page 85 Memory on page 138
http://hp.com/support/workstation_manuals.
Topics
Predisassembly procedures
on page 73
Cable lock (optional) on page 74 Power switch cable assembly on page 90 Choosing an expansion card slot
Side access panel on page 75 Optical bay filler tray on page 91 PCIe card on page 147
Airflow guide on page 76 Optical disk drive on page 94 PCI card on page 150
Expansion card support on page 77 Slot load optical disk drive (optional) on page 99 CPU heatsink on page 153
Right side panel on page 80 Hard disk drive on page 105 CPU on page 157
Power supply on page 80 Expansion card guide/front fan holder on page 126 System board on page 159
Speaker on page 81 System fans on page 130 Battery on page 161
Side access panel sensor (optional)
on page 82
Front panel I/O cable assembly on page 86 Expansion card slot identification
on page 144
on page 146
Installing a second front system fan on page 132
ENWW Removing and installing components 69
Component locations
The following figure and table describe the system board component layout.
Figure 5-1 System board component locations
Table 5-2 System board components ID
Item Component Item Component Item Component
1 Memory fans 14 Main power 27 PCIe2 x16(8)
2 Memory power 15 HDD LED 28 PCIe x8(4)
3 Memory sockets 16 SAS connectors 29 PCIe2 x16
4 Crisis recovery jumper 17 Password jumper 30 PCIe2 x8(4)
5 CPU1 socket 18 Front USB 31 Rear system fan
6 Flexible disk drive 19 Internal USB-1 32 Audio
7 CPU1 fan 20 Internal USB-2/DASH 33 Network/USB
1
1
70 Chapter 5 Replacing components ENWW
Table 5-2 System board components ID (continued)
Item Component Item Component Item Component
8 Front system fan1 (top) 21 Power Button/LED/Spkr 34 Network/USB
9 Front system fan2 (bottom) 22 Front 1394a 35 1394a/USB
10 CPU power 23 Front audio 36 Keyboard/mouse
11 Battery 24 PCIe2 x16(8) 37 Serial
12 Clear CMOS button 25 PCI 32/33 38 CPU0 socket
13 SATA connectors 26 PCIe2 x16 39 CPU0 fan
1
Open-ended slot that allows installation of a x16 card.
NOTE: For related expansion card slot information, see Expansion card slot description
on page 144.
ENWW Removing and installing components 71
Disassembly order
For convenience, disassembly procedures should be followed in a particular order. Use the following
table to determine the sequence in which to remove major workstation components.
Table 5-3 Workstation component disassembly order
Predisassembly procedures on page 73
Cable lock (optional) on page 74
Side access panel on page 75
Airflow guide on page 76
Expansion card support on page 77
Right side panel on page 80
Power supply on page 80
Speaker on page 81
Power connections on page 84
Optical bay filler tray on page 91
Optical disk drive on page 94
Slot load optical disk drive (optional) on page 99
Expansion card guide/front fan holder on page 126
System fans on page 130
Memory fans on page 136
Memory on page 138
Expansion card slot identification on page 144
Choosing an expansion card slot on page 146
Side access panel sensor (optional) on page 82
Front bezel on page 85
Front panel I/O cable assembly on page 86
Power switch cable assembly on page 90
Hard disk drive on page 105
Installing a second front system fan on page 132
PCIe card on page 147
PCI card on page 150
CPU heatsink on page 153
CPU on page 157
System board on page 159
Battery on page 161
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Predisassembly procedures
NOTE: Read Warnings and cautions on page 63 before servicing workstation components.
Perform the following steps before servicing a workstation:
1. Review the safety information and precautions in
and Regulatory Information for the workstation.
2. Locate and clear a suitable work area.
3. Close all open software applications.
4. Remove all diskettes, CDs, and DVDs from the workstation.
5. Shut down the operating system.
6. Power off the workstation and all peripheral devices connected to it.
7. Remove or disengage security devices that prevent you from opening the workstation.
8. Disconnect the power cord from the electrical outlet and then from the workstation.
9. Disconnect peripheral device cables from the workstation.
10. Gather the tools.
11. Service the workstation.
12. Restore power to the workstation when servicing is done.
Warnings and cautions on page 63 and the Safety
ENWW Removing and installing components 73
Cable lock (optional)
If a cable lock is installed on the workstation, remove it before servicing the workstation.
Unlock it and pull it out of the cable lock slot as shown in the following figure.
Figure 5-2 Removing the cable lock
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Side access panel
Before accessing the internal components of the workstation, you must remove the side access panel.
This section describes how to remove and install the side access panel.
Removing the side access panel
WARNING! Before removing the workstation side access panel, be sure that the workstation is
powered off and that the power cord is disconnected from the electrical outlet.
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove locks that are present, such as cable lock or side access panel key lock.
3. Pull up on the handle
figure.
Figure 5-3 Removing the side access panel
and rotate the side access panel off the chassis 2 as shown in the following
Installing the side access panel
1. Align the bottom groove of the side access panel with the bottom edge of the chassis.
2. Rotate the side access panel toward the chassis and press firmly until the latch engages.
ENWW Removing and installing components 75
Airflow guide
This section describes how to remove and install the chassis airflow guide.
Removing the airflow guide
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
3. Remove the airflow guide by lifting firmly on the handle at the green touch point
the airflow guide upward
Figure 5-4 Releasing the airflow guide
as shown in the following figure.
2
Removing the side access panel on page 75).
, and then rotating
4. Disengage the airflow guide tabs from the rear chassis slots , and then lift the airflow guide from
the chassis
Figure 5-5 Removing the airflow guide
as shown in the following figure.
2
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Installing the airflow guide
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
3. Insert the airflow guide tabs into the rear chassis slots
clicks into place in the chassis
Figure 5-6 Installing the airflow guide
Removing the side access panel on page 75).
as shown in the following figure.
2
, and then lower the airflow guide until it
4. Reinstall all removed components and reconnect any cables that have been disconnected.
Expansion card support
To prevent card movement during shipping, an expansion card support is installed. This section
describes how to remove and install the expansion card support.
Removing the expansion card support
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
Removing the side access panel on page 75).
ENWW Removing and installing components 77
3. Remove the expansion card support by lifting firmly on the handle at the green touch point , and
then rotating the support upward
Figure 5-7 Rotating the expansion card support
4. Disengage the expansion card support tabs from the rear chassis slots , and then lift the support
from the chassis
as shown in the following figure.
2
as shown in the following figure.
2
Figure 5-8 Removing the expansion card support
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Installing the expansion card support
Insert the expansion card support tabs into the rear chassis slots , and then lower the support until it
clicks into place in the chassis
Figure 5-9 Installing the expansion card support
as shown in the following figure.
2
ENWW Removing and installing components 79
Right side panel
This section describes how to remove and install the right side panel.
Removing the right side panel
NOTE: Use this procedure to access the backplane wiring.
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the two T-15 Torx screws
the following figure until it stops, and then lift off the chassis
Figure 5-10 Removing the right side panel
Installing the right side panel
To install the panel, slide it into position on the workstation, and then fasten it with two T-15 Torx screws.
Power supply
, and then slide the right side panel in the direction shown in
.
2
This section describes how to remove and install a power supply.
Removing the power supply
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
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Removing the side access panel on page 75).
3. Pull out the power supply locking handle marked with the green label .
Use the handle to pull the power supply out of the chassis
Figure 5-11 Removing power supply
Installing the power supply
as show in the following figure.
2
Slide the power supply into the chassis, keeping the handle completely open. When the power supply
handle engages the chassis, rotate the handle inward until it snaps into place to secure the power supply.
Speaker
This section describes how to remove and install the speaker.
Removing the speaker
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
3. Remove the workstation power supply (see
Removing the side access panel on page 75).
Removing the power supply on page 80).
ENWW Removing and installing components 81
4. Disconnect the speaker cable from the inline front panel I/O cable , and slide the speaker from
the chassis flanges
Figure 5-12 Removing the speaker
Installing the speaker
as shown in the following figure.
2
To install the speaker, reverse the removal steps.
Side access panel sensor (optional)
The side access panel sensor is a switch that detects when the side access panel is opened.
This section describes how to remove and install the side access panel sensor.
Removing the side access panel sensor
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
3. Remove the power supply from the chassis (see
Removing the side access panel on page 75).
Removing the power supply on page 80).
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4. Disconnect the sensor cable from the inline chassis cable as shown in the following figure .
Figure 5-13 Removing the side access panel sensor
5. Slide the sensor back in its slot, push the sensor down, and then remove it from the chassis 2.
Installing the side access panel sensor
To replace the side access panel sensor, reverse the removal steps.
NOTE: The cable must be looped and stored in the cable clip provided to ensure it is not in the power
supply sliding zone.
ENWW Removing and installing components 83
Power connections
For help with identifying power cables, see the following figure and table. Ensure that all cables are
routed or tied so they cannot interfere with the processor heatsink fans.
Figure 5-14 Identifying the workstation power connectors for a typical configuration
Table 5-4 Workstation power connector description
Item Description Item Description
P1 Main power P11 Graphics power
P2 Memory power P21 Power to main and drives
P3 CPU power P23 Power to graphics
P4 SATA power P26 Power to CPU and memory
P5 SATA power A Power supply
P6 IDE power B HDD bay 0
P7 SATA power C HDD bay 1
P8 IDE power D HDD bay 2
P9 FDD power E HDD bay 3
P10 Graphics power
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Front bezel
This section describes how to remove and install the front bezel.
Removing the front bezel
1. Disconnect power from the workstation (see Predisassembly procedures on page 73).
2. Remove the side access panel (see
3. Remove the right side panel (see
4. Remove the four T-15 Torx screws
the following figure
Figure 5-15 Removing the front bezel
2
.
Removing the right side panel on page 80).
Removing the side access panel on page 75).
, and then remove the bezel from the chassis as shown in
Installing the front bezel
To install the front bezel, position the bezel on the chassis and install the screws.
ENWW Removing and installing components 85
Front panel I/O cable assembly
This section describes how to remove and install a front panel I/O cable assembly.
Removing the front panel I/O cable assembly
1. Disconnect power from the workstation (seePredisassembly procedures on page 73 ).
2. Remove the side access panel (see
3. Remove the expansion card support. (see
4. Remove the expansion card guide/front fan holder (see
Removing the side access panel on page 75).
Removing the expansion card support on page 77).
Removing the expansion card guide/front
fan holder on page 126).
5. Remove the right side panel (see
6. Remove the front bezel (see
Removing the right side panel on page 80).
Removing the front bezel on page 85).
7. Disconnect the front panel I/O cable assembly cables from the system board as shown in the
following figure.
Figure 5-16 Disconnecting the front panel I/O cable assembly cables
Item Description
1 Front audio
2 Front 1394a
3 Front USB
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8. Remove the screw and slide front panel cable I/O assembly down, then out of the chassis 2 as
shown in the following figure.
Figure 5-17 Removing the front panel I/O cable assembly
9. Disconnect the speaker cable (see Removing the speaker on page 81), and remove the tie wraps
that secure the front panel I/O cables to the chassis.
10. Carefully guide the front panel I/O cable assembly from the chassis.
ENWW Removing and installing components 87
Installing the front panel I/O cable assembly
To install he front panel I/O cable assembly:
1. With power removed and the chassis open, guide the front panel I/O cable assembly cables through
the chassis openings from which they were removed.
2. Place the front panel I/O cable assembly in the chassis and slide it up into position as shown in the
following figure
Figure 5-18 Installing the front panel I/O cable assembly
. Install the screw 2.
3. Connect the front panel I/O cable assembly cables to the system board as shown in the following
figure.
Figure 5-19 Connecting the front panel I/O cable assembly cables
Table 5-5 Connecting the front panel I/O cable assembly cables
Item Description
1 Front audio
2 Front 1394a
3 Front USB
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