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a particular purpose, and is subject to
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Microsoft, Windows, and XP are U.S.
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504632-001
First Edition, March 2009
About this guide
This guide provides service and maintenance information for the HP 800 Workstation. It includes these
topics:
Workstation overview on page 1
Setting up the operating system on page 18
Restoring the operating system on page 24
System management on page 30
Replacing components on page 62
Diagnostics and troubleshooting on page 164
Configuring RAID devices on page 202
Configuring password security and resetting CMOS
on page 211
Features ............................................................................................................................................. 13
ENERGY STAR Qualification ............................................................................................ 15
Index ................................................................................................................................................................. 235
xiiENWW
1Workstation overview
This chapter presents an overview of workstation hardware components. It includes these topics:
Topics
Description on page 1
Specifications on page 7
Features on page 13
Description
The following sections describe workstation system board architecture and components, and includes
these topics:
Topics
System board architecture on page 1
Workstation components on page 3
System board architecture
The following figure shows the system board block diagram.
Figure 1-1 System board block diagram
ENWWDescription1
NOTE: The x1, x4, x8, and x16 designators describe the number of electrical PCIe lanes routed to an
expansion slot. For example, x16(8) means that the expansion slot is mechanically a x16 length
connector, with eight PCIe lanes connected.
Processor technology
This workstation uses the Intel® 5520 chipset to support the latest Quad Core Intel® Xeon™ processor
5500 Series, including processors up to 130W. These processors incorporate an integrated 3-channel
memory controller, microarchitecture improvements, and large L3 cache to provide superior
performance. The workstation uses the Intel QuickPath Interconnect (QPI) to connect the processors
and I/O controllers with speeds up to 6.4 GT/s.
Memory technology
Workstation dual in-line memory modules (DIMMs) are based on DDR3 1333MHz technology, and are
error checking and correcting (ECC)-protected. Six direct-attach memory channels—three per central
processing unit (CPU)—enable low latency accesses and fast data transfer for improved performance.
Configurations with one processor provide access to six DIMM slots, while the addition of a second
processor provides access to six more DIMM slots, supporting a total system memory size up to 192GB
(using 16GB DIMMs).
Graphics
This workstation supports PCIe Gen2 (PCIe2) bus speeds and can support dual PCIe Gen2 graphics
cards in PCIe2 x16 slots. With the standard 850W power supply, the workstation an support up to two
150W graphics cards. A second graphics card may be supported in the second PCIe2 x16 slot, subject
to overall system power limitations. With the optional 1110W power supply, the workstation can support
up to two high power (~225W) graphics cards.
Expansion card slots
This workstation includes two Intel 5520 chips to provide a total of seven high-performance graphics
and I/O slots. It eliminates the legacy PCI-X slot and implements a PCIe slot in its place. This
implementation results in improved I/O bandwidth performance.
Addition features
Redundant array of independent disks (RAID) configurations for SATA support modes 0, 1, 5 and 10.
eSATA (3.0 Gbps) is supported using an optional adapter. This workstation provides nine external and
three internal USB 2.0 ports. The 850W power supply is 85% efficient, and the 1110W power supply is
89% efficient. Both power supplies enable Energy Star Version 5.0 system configurations. HP
WattSaver technology enables support of the European Union EuP power limit of 1W in off mode. HP
Quiet Fan Technology enables quiet system operation.
2Chapter 1 Workstation overviewENWW
Workstation components
This section describes workstation components, including front and , and includes these topics:
Topics
Chassis components on page 4
Front panel components on page 5
Rear panel components on page 6
For complete and current information on supported accessories and components, see
http://partsurfer.hp.com.
ENWWDescription3
Chassis components
The following image shows a typical workstation configuration. Drive configurations can vary.
Figure 1-2 Workstation components
Table 1-1 Workstation component descriptions
ItemDescriptionItemDescription
1Airflow guide11Memory module (DIMM)
2Side access panel12Processor (CPU)
3Side access panel key lock13System board
4Memory fans14Expansion card support
5Rear system fans15PCIe/graphics card
6Power supply16PCI card
7Speaker17Hard disk drive
8Optical drive18Expansion card guide/system board retainer/front system fan holder
9Optical bay fillers (optional or other
devices)
10Processor (CPU) heatsinks20Chassis
*
Two fans installed in 1110W power supply version.
19Front system fan
*
4Chapter 1 Workstation overviewENWW
Front panel components
The following illustration shows the front panel components of a typical workstation configuration. Drive
configurations can vary.
Figure 1-3 Front panel
Table 1-2 Front panel components
ItemSymbolDescriptionItemSymbolDescription
15.25-inch drive bays (3)6Headphone connector
2optical disk drive eject button7Microphone connector
3Workstation power button/power on light8IEEE-1394a connector
4Hard drive activity light9Optical disk drive activity light
5USB 2.0 connectors (3)10Optical disk drive
*
Refer to the Maintenance and Service Guide for the workstation for specific front panel connector information.
*
ENWWDescription5
Rear panel components
The following illustration shows the rear panel of a typical workstation configuration. Drive configurations
can vary.
Figure 1-4 Rear panel
NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist in
This section provides workstation chassis, power supply, and environmental specifications, and includes
these topics:
Topics
Physical characteristics on page 7
Environmental specifications on page 8
Power supply description on page 9
Ensuring proper ventilation on page 13
Physical characteristics
The following table lists the typical workstation physical characteristics.
Weight
Minimum configuration
Typical configuration
Maximum configuration
Chassis Dimensions Height: 44.4 cm (17.5 in.)
19.5 kg (43 lb)
21 kg (46 lb)
29 kg (64 lb)
Width: 20.3 cm (8.0 in.)
Depth: 52.6 cm (20.7 in.)
ENWWSpecifications7
Environmental specifications
The following table lists the environmental specifications of HP Workstations.
Table 1-4 HP Workstation environmental specifications
Operating: 5 to 35°C (40 to 95°F)
Temperature
Non-operating: -40 to 60°C (-40 to 140°F)
NOTE: Derate by one degree C (1.8 degrees F) for every 305m (1,000 ft.) altitude over 1,524m
(5,000 ft.).
Humidity
Altitude
Shock
Vibration
Operating: 8 to 85% Relative Humidity (RH), non-condensing
Non-operating: 8 to 90% Relative Humidity, non-condensing
Operating: 0 to 3,048m (10,000 ft.)
Non-operating: 0 to 9,144m (30,000 ft.)
Operating: ½-sine: 40g, 2-3ms
Non-operating:
½-sine: 160 cm/s, 2-3ms (~100g)
●
square: 422 cm/s, 20g
●
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Operating Random: 0.5g (rms), 5-300 Hz
Non-Operating: random: 2.0g (rms), 10-500 Hz
NOTE: Values do not indicate continuous vibration.
8Chapter 1 Workstation overviewENWW
Power supply description
This workstation offers an 850W power supply and an 1110W power supply to provide power for the
workstation. The power supplies are compatible with ENERGY STAR requirements, and offer 85%
efficient or better operation.
Power supply voltages
NOTE: This workstation incorporates the blind-mate plug feature. You do not have to manipulate a
cable harness when removing or installing the power supply.
Table 1-5 Power supply source voltages
Source voltageDescription
+12 V-CPU0Input to onboard regulator that supplies power to CPU0 and CPU0 fan
+12 V-CPU1Input to onboard regulator that supplies power to CPU1 and CPU1 fan
+12 V-M0Input to onboard regulator that supplies power to memory on CPU0
+12 V-M1Input to onboard regulator that supplies power to memory on CPU1
+12 V-BInput to onboard regulators that supply 3.3V and 5V, system fans
+12 V-SPCI, PCIe, and system fans
+12 V-DStorage (hard drive, optical disk drive, diskette drive), and input to
miscellaneous onboard regulators
+12 V-G1PCIe auxillary connector for both connectors on 850W and one for 1110W
+12 V-G2Second PCIe auxiliary connector on 1110W power supply
V12NPCI and serial ports
+5 V-SBSleep circuitry
ENWWSpecifications9
Power supply currents
Table 1-6 Maximum current per rail
Voltage rail850W maximum
continuous current
+12 V-CPU018.0A18.0A
+12 V-CPU118.0A18.0A
+12 V-MO18.0A18.0A
+12 V-M118.0A18.0A
+12 V-B18.0A18.0A
+12 V-S18.0A18.0A
+12 V-D18.0A18.0A
+12 V-G/G118.0A18.0A
+12 V-G2N/A18.0A
V12N0.15A0.15A
+5 V-SB5.00A9.0A
1110W maximum
continuous current
CAUTION:Do not exceed 70.0 amps (840 watts) of 12-volt (CPU0/CPU1/M0/M1/B/D/S/G) power
combination for the 850W power supply.
Do not exceed 92.5A amps (1110 watts) of 12-volt (CPU0/CPU1/M0/M1/B/D/S/G1/G2) power
combination for the 1110W power supply.
Do not exceed 104.2A amps (1250 watts) of 12-volt (CPU0/CPU1/M0/M1/B/D/S/G1/G2) power
combination for the 1250W power supply.
Do not exceed 850 watts (for the 850-W power supply), or 1110 watts (for the 1110-W power supply)
of total continuous output power.
10Chapter 1 Workstation overviewENWW
Power supply specifications
Table 1-7 Power supply specifications
ItemDescription
Power supply850W Wide Ranging, Active PFC1110W Wide Ranging, Active PFC
Operating voltage range90-269 VAC90-269 VAC
Rated voltage range100-240 VAC118 VAC100-240 VAC118 VAC
Rated line frequency50-60 Hz400 Hz50-60 Hz400 Hz
Operating line frequency range47-66 Hz393-407 Hz47-66 Hz393-407 Hz
Rated input current11A@100-127 VAC
5.5A@200-240 VAC
Heat dissipation
(Configuration and software
dependent)
Power supply fan2x80x25 mm variable speed2x80x25 mm variable speed
ENERGY STAR Qualified (config
dependent)
80 PLUS compliant80 PLUS BRONZE compliant80 PLUS SILVER compliant
Typical: 1707 Btu/hr = (430 kg-cal/hr)
Max: 3538 Btu/hr = (892 kg-cal/hr)
YesYes
11.0A@118 VAC12.0A@100 VAC,
1110W
12.0A@115 VAC,
1250W
10.0A@200-240VA
C, 1250W
Typical: 2128 Btu/hr = (536 kg-cal/hr)
Max: 4457 Btu/hr = (1123 kg-cal/hr)
Max2: 5019 Btu/hr = (1265 kg-cal/hr)
12.0A@118 VAC ,
1250W
*
FEMP Standby Power compliant
@115V (<2W in S5 – Power Off)
EuP compliant @ 230V (<1w in S5 -Power Off)
Power Consumption in sleep mode (as
defined by ENERGY STAR) - Suspend
to RAM (S3) (Instantly Available PC)
measured at 115V.
Built-in Self Test LEDYesYes
Surge Tolerant Full Ranging Power
Supply (withstands power surges up to
2000V)
*
See the Site Prep Guide for additional information on input voltage restrictions and how to obtain 1250W output.
YesYes
YesYes
<20 watts<20 watts
YesYes
Power consumption and heat dissipation
Power consumption and heat dissipation specifications are available for multiple 850W and 1110W
power supply configurations. To review available specifications, see
quickspecs.
To reach zero power consumption, unplug the workstation from the power outlet or use a power strip
with an on/off switch. For additional information about power-saving features, see the operating system
documentation.
http://www.hp.com/go/
ENWWSpecifications11
See the Site preparation guide for the HP 800 workstation at http://hp.com/support/
workstation_manuals for further power consumption information.
This product is in compliance with U.S. Executive Order 13221.
System fans
This workstation includes:
Two rear system fans
●
One CPU0 fan
●
One CPU1 fan (optional)
●
Two power supply fans
●
Two memory fans
●
One upper front system fan
●
One lower front system fan (optional)
●
In addition, some graphics cards include onboard fans.
Resetting the power supply
If an overload triggers the power supply overload protection, power is immediately disconnected.
To reset the power supply:
1.Disconnect the power cord from the workstation.
2.Determine what caused the overload and fix the problem. For troubleshooting information, see
Diagnostics and troubleshooting on page 164.
3.Reconnect the power cord and restart the workstation.
When you power off the workstation through the operating system, power consumption falls below what
is considered low power consumption but does not reach zero. This low power consumption feature
extends the life of the power supply.
12Chapter 1 Workstation overviewENWW
Ensuring proper ventilation
Proper ventilation for the system is important for workstation operation. Follow these guidelines to
ensure adequate ventilation:
Operate the workstation on a sturdy, level surface.
●
Place the workstation in an area with adequate ventilation. Provide at least 6 inches of clearance
●
at the front and back of the workstation as shown in the following figure.
Your workstation might look different than the one shown.
Figure 1-5 Proper workstation ventilation
●
●
●
Features
This section describes several features that improve workstation performance and usability. It presents
these topics:
Ensure that the ambient air temperature surrounding the workstation falls within the published limit.
NOTE: The ambient upper limit of 35°C is only good up to 5000 feet elevation. There is a 1°C
per 1000 feet derating above 5000 feet. So at 10,000 feet the upper ambient air temperature limit
is 30°C.
For cabinet installation, ensure adequate cabinet ventilation and ensure that the ambient
temperature within the cabinet does not exceed published limits.
Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes
as shown in the following figure.
Figure 1-6 Proper workstation placement
ENWWFeatures13
Topics
ENERGY STAR Qualification on page 15Hyper-threading on page 17
EUP compliance mode on page 16Intel Turbo Boost Technology on page 17
Accessibility on page 16HP Cool Tools on page 17
14Chapter 1 Workstation overviewENWW
ENERGY STAR Qualification
HP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.
Environmental Protection Agency (EPA) ENERGY STAR specifications for computers. The EPA
ENERGY STAR logo does not imply endorsement by the EPA. As an ENERGY STAR Partner, HewlettPackard Company has determined the products marked with the ENERGY STAR logo are ENERGY
STAR qualified per the applicable ENERGY STAR guidelines for energy efficiency. The following logo
appears on all ENERGY STAR qualified computers.
The ENERGY STAR Computers Program was created by the EPA to promote energy efficiency and
reduce air pollution through more energy-efficient equipment in homes, offices, and factories. One way
products achieve this energy efficiency is by reducing power consumption when not being used through
the Microsoft Windows Power Management feature.
The Power Management feature enables the workstation to enter a low-power (or “sleep”) mode after
a period of inactivity. When used with an external monitor that is ENERGY STAR qualified, this feature
also supports the similar power management features of the external monitor.
To take advantage of this energy savings:
The Power Management feature has been preset to suspend the workstation to a sleep state after
●
30 minutes of inactivity.
The Power Management feature has been preset to suspend the monitor to a sleep state after 15
●
minutes of inactivity.
Both the computer and monitor can be woken from sleep mode through user interaction with any of the
computer input devices (mouse, keyboard, and so on). when configured with Wake On LAN (WOL)
enabled, the workstation can also be woken by a network signal.
See the EPA ENERGY STAR Power Management Web site for more information about the energy and
financial savings potential of the Power Management Feature:
powermanagement.
See the EPA ENERGY STAR Web site for more information about the ENERGY STAR program and
its environmental benefits:
CAUTION: Using the Energy Save Monitor feature with monitors that are not ENERGY STAR qualified
can cause video distortion when an Energy Save timeout occurs.
NOTE: ENERGY STAR is not supported on Linux workstations.
If it is necessary to restore the operating system, you must also reset the ENERGY STAR settings (if
applicable) after the restore.
To verify the factory default power settings for your workstation, select Start>Control Panel, and then
double-click Power Options.
http://www.energystar.gov.
http://www.energystar.gov/
ENWWFeatures15
EUP compliance mode
This workstation provides EUP compliance mode capability.
When enabled, this feature enables the workstation to shut down to the lowest possible power state by
removing all power to the system board.
When disabled, the workstation powers down conventionally.
When the workstation is shutdown in EUP compliance mode, you must power it up with the workstation
power button.
Enabling EUP compliance mode
To enable EUP compliance mode:
1.Press F10 during start up.
2.Using the arrow keys, select the Power>Hardware Power Management>EuP Compliance
Mode, and then select Enable.
3.Press F10 to accept the change.
4.Select File>Save Change and Exit, and then press F10 to accept the change.
Disabling EUP compliance mode
To disable the EUP compliance mode:
1.Press F10 during start up.
2.Select Power>Hardware Power Management>EuP Compliance Mode, and then select
Disable.
3.Press F10 to accept the change.
4.Select File>Save Change and Exit, and then press F10 to accept the change.
Accessibility
HP is committed to developing products, services, and information that is easier to access for all
customers, including customers with disabilities and age-related limitations. HP products with Windows
Vista® Business and Microsoft® Windows® XP Professional preinstalled are designed for accessibility,
and these products are tested with industry-leading Assistive Technology products. For more
information see
http://www.hp.com/accessibility.
16Chapter 1 Workstation overviewENWW
Hyper-threading
This workstation supports Hyper-Threading Technology (HTT) which is an Intel-proprietary technology
used to provide process parallelization. The technology improves processor performance under certain
workloads by providing useful work for execution units that would otherwise be idle. A processor with
Hyper-Threading enabled is treated by the operating system as two processors instead of one. Hyperthreading relies on support in the operating system as well as the CPU.
To implement hyper-threading, see
Intel Turbo Boost Technology
This workstation supports Intel® Turbo Boost technology which enables the CPU to run at a higher than
normal rate. When all CPU cores are not necessary for the workload, inactive cores are turned off and
power is diverted to the active cores to increase their efficiency.
You can enable and disable Turbo Boost in the workstation BIOS menu. For instructions on setting BIOS
features, see
The Computer Setup (F10) Utility on page 31.
HP Cool Tools
An HP Workstation with Windows XP Professional includes additional software that is not installed when
you first start the workstation. Additionally, a number of preinstalled tools on the workstation can enhance
the workstation experience. To access or learn more about these applications:
1.Open the HP Cool Tools folder by selecting Start>All Programs>HP Cool Tools.
2.Select the HP Cool Tools icon on the desktop.
3.To learn more about these applications, select HP Cool Tools—Learn More.
4.To install or launch the applications, select the appropriate application.
NOTE: A preinstalled Windows Vista Business operating system does not contain an HP Cool Tools
icon, shortcut, or folder, but several of the tool programs are included, such as Performance Tuning
Framework.
The Computer Setup (F10) Utility on page 31.
ENWWFeatures17
2Setting up the operating system
This chapter provides setup and update information for the workstation operating system. It includes
these topics:
Topics
Setting up the Microsoft operating system on page 19
Setting up Red Hat Enterprise Linux on page 20
Setting up Novell SLED on page 21
Updating the workstation on page 21
This chapter also includes information on how to determine that you have the latest BIOS, drivers, and
software updates installed on the workstation.
CAUTION:Do not add optional hardware or third-party devices to the HP workstation until the
operating system is successfully installed. Adding hardware might cause errors and prevent the
operating system from installing correctly.
18Chapter 2 Setting up the operating systemENWW
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