HP ProBook 450 G8 operation manual
User Guide
SUMMARY
This guide provides information about components, network connection, power management, security, backing up,
and more.
© Copyright 2020 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, Pentium, and Thunderbolt are
trademarks of Intel Corporation or its
subsidiaries in the U.S. and/or other countries.
Lync, Oce 365, Skype, and Windows are
either registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. NVIDIA, the NVIDIA
logo, and [insert any other NVIDIA marks used
by agreement] are trademarks and/or
registered trademarks of NVIDIA Corporation in
the U.S. and other countries. The microSD Logo
and microSD are trademarks of SD-3C LLC. USB
Type-C® and USB-C®are registered trademarks
of USB Implementers Forum. DisplayPort™ and
the DisplayPort™ logo are trademarks owned
by the Video Electronics Standards Association
®
(VESA
) in the United States and other
countries. Miracast® is a registered trademark
of Wi-Fi Alliance.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This user guide describes features that are
common to most models. Some features might
not be available on your computer.
Not all features are available in all editions or
versions of Windows. Systems might require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees might apply and
additional requirements might apply over time
for updates. See http://www.microsoft.com.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: September 2020
Document Part Number: M11525-001
Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer by following the practices
described.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by applicable safety standards.
iii
iv Safety warning notice
Processor conguration setting (select products only)
Important information about processor congurations.
IMPORTANT: Select computer products are congured with an Intel® Pentium® N35xx/N37xx series or a
Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer
is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Getting started ............................................................................................................................................. 1
Finding information ............................................................................................................................................... 1
2 Components .................................................................................................................................................. 3
Locating hardware ................................................................................................................................................. 3
Locating software .................................................................................................................................................. 3
Right ....................................................................................................................................................................... 3
Left ......................................................................................................................................................................... 5
Display .................................................................................................................................................................... 6
Keyboard area ........................................................................................................................................................ 7
Touchpad ............................................................................................................................................. 7
Touchpad settings ............................................................................................................. 7
Adjusting touchpad settings .......................................................................... 7
Turning on the touchpad ................................................................................ 7
Touchpad components ...................................................................................................... 7
Lights ................................................................................................................................................... 8
Button, speakers, and ngerprint reader ........................................................................................... 9
Special keys ....................................................................................................................................... 10
Action keys ........................................................................................................................................ 12
Hot keys (select products only) ......................................................................................................... 14
Bottom ................................................................................................................................................................. 14
Rear ...................................................................................................................................................................... 15
Labels ................................................................................................................................................................... 15
Inserting a microSD card (select products only) ................................................................................................. 17
Inserting a microSD card ................................................................................................................... 17
Removing a microSD card ................................................................................................................. 17
3 Network connections ................................................................................................................................... 19
Connecting to a wireless network ....................................................................................................................... 19
Using the wireless controls ............................................................................................................... 19
Wireless button ............................................................................................................... 19
Operating system controls ............................................................................................. 19
Connecting to a WLAN ....................................................................................................................... 20
Using HP Mobile Broadband (select products only) .......................................................................... 20
Using GPS (select products only) ...................................................................................................... 21
Using Bluetooth wireless devices (select products only) ................................................................. 21
vii
Connecting Bluetooth devices ........................................................................................ 21
Using NFC to share information (select products only) .................................................................... 21
Connecting to a wired network ............................................................................................................................ 22
Connecting to a local area network (LAN) (select products only) .................................................... 22
Using HP LAN-Wireless Protection (select products only) ................................................................ 23
Using HP MAC Address Pass Through (select products only) .............................................................................. 23
4 Navigating the screen .................................................................................................................................. 25
Using touchpad and touch screen gestures ........................................................................................................ 25
Tap ..................................................................................................................................................... 25
Two-nger pinch zoom ..................................................................................................................... 25
Two-nger slide (touchpad and precision touchpad) ....................................................................... 26
Two-nger tap (touchpad and precision touchpad) ......................................................................... 26
Three-nger tap (touchpad and precision touchpad) ...................................................................... 26
Four-nger tap (touchpad and precision touchpad) ........................................................................ 27
Three-nger swipe (touchpad and precision touchpad) .................................................................. 27
Four-nger swipe (precision touchpad) ............................................................................................ 27
One-nger slide (touch screen) ......................................................................................................... 28
Using an optional keyboard or mouse ................................................................................................................. 28
Using an on-screen keyboard (select products only) .......................................................................................... 28
5 Entertainment features ............................................................................................................................... 29
Using a camera (select products only) ................................................................................................................ 29
Using audio .......................................................................................................................................................... 29
Connecting speakers ......................................................................................................................... 29
Connecting headphones .................................................................................................................... 29
Connecting headsets ......................................................................................................................... 30
Using sound settings ......................................................................................................................... 30
Viewing or changing sound settings .............................................................................. 30
Using the control panel to view and control audio settings .......................................... 30
Using video .......................................................................................................................................................... 30
Connecting a DisplayPort device using a USB Type-C cable (select products only) ......................... 31
Connecting video devices using an HDMI cable (select products only) ............................................ 31
Connecting a high-denition TV or monitor using HDMI ................................................ 32
Setting up HDMI audio .................................................................................................... 32
Turning on HDMI audio ................................................................................. 32
Turning o HDMI audio ................................................................................. 33
Discovering and connecting wired displays using MultiStream Transport ...................................... 33
Connecting displays to computers with AMD or NVIDIA graphics (with an optional
hub) ................................................................................................................................. 33
Connecting displays to computers with Intel graphics (with an optional hub) ............. 33
viii
Connecting displays to computers with Intel graphics (with a built-in hub) ................. 34
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 34
Using data transfer .............................................................................................................................................. 34
Connecting devices to a USB Type-C port (select products only) ..................................................... 35
6 Managing power .......................................................................................................................................... 36
Using Sleep and Hibernation ............................................................................................................................... 36
Initiating and exiting Sleep ............................................................................................................... 36
Initiating and exiting Hibernation (select products only) ................................................................. 37
Shutting down (turning o) the computer .......................................................................................................... 37
Using the Power icon and Power Options ............................................................................................................ 38
Running on battery power ................................................................................................................................... 38
Using HP Fast Charge (select products only) .................................................................................... 38
Displaying battery charge ................................................................................................................. 38
Finding battery information in HP Support Assistant (select products only) .................................. 38
Conserving battery power ................................................................................................................. 39
Identifying low battery levels ........................................................................................................... 39
Resolving a low battery level ............................................................................................................ 39
Resolving a low battery level when external power is available ................................... 39
Resolving a low battery level when no power source is available ................................. 40
Resolving a low battery level when the computer cannot exit Hibernation .................. 40
Factory-sealed battery ...................................................................................................................... 40
Running on external power ................................................................................................................................. 40
7 Security ...................................................................................................................................................... 42
Protecting the computer ..................................................................................................................................... 42
Using passwords .................................................................................................................................................. 43
Setting passwords in Windows ......................................................................................................... 43
Setting passwords in Computer Setup ............................................................................................. 43
Managing a BIOS administrator password ........................................................................................ 44
Setting a new BIOS administrator password .................................................................. 44
Changing a BIOS administrator password ...................................................................... 44
Deleting a BIOS administrator password ........................................................................ 45
Entering a BIOS administrator password ....................................................................... 46
Using DriveLock Security Options ..................................................................................................... 46
Selecting Automatic DriveLock (select products only) ................................................... 46
Enabling Automatic DriveLock ..................................................................... 46
Disabling Automatic DriveLock .................................................................... 47
Entering an Automatic DriveLock password ................................................ 47
Selecting manual DriveLock ........................................................................................... 47
Setting a DriveLock master password ......................................................... 48
ix
Enabling DriveLock and setting a DriveLock user password ......................................... 48
Disabling DriveLock ........................................................................................................ 49
Entering a DriveLock password ...................................................................................... 49
Changing a DriveLock password ..................................................................................... 49
Windows Hello (select products only) ................................................................................................................. 50
Using antivirus software ...................................................................................................................................... 50
Using rewall software ........................................................................................................................................ 51
Installing software updates ................................................................................................................................. 51
Using HP Client Security (select products only) .................................................................................................. 51
Using HP Device as a Service (select products only) ........................................................................................... 51
Using an optional security cable (select products only) ..................................................................................... 52
Using a ngerprint reader (select products only) ............................................................................................... 52
8 Maintenance ............................................................................................................................................... 53
Improving performance ....................................................................................................................................... 53
Using Disk Defragmenter .................................................................................................................. 53
Using Disk Cleanup ............................................................................................................................ 53
Using HP 3D DriveGuard (select products only) ................................................................................ 53
Identifying HP 3D DriveGuard status .............................................................................. 54
Updating programs and drivers .......................................................................................................................... 54
Cleaning your computer ...................................................................................................................................... 54
Enabling HP Easy Clean (select products only) ................................................................................. 54
Removing dirt and debris from your computer ................................................................................ 54
Cleaning your computer with a disinfectant ..................................................................................... 55
Caring for wood veneer (select products only) ................................................................................. 56
Traveling with or shipping your computer .......................................................................................................... 56
9 Backing up, restoring, and recovering ........................................................................................................... 58
Backing up information and creating recovery media ........................................................................................ 58
Using Windows tools ......................................................................................................................... 58
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 58
Restoring and recovery ........................................................................................................................................ 59
Restoring, resetting, and refreshing using Windows tools .............................................................. 59
Recovering using HP Recovery media ............................................................................................... 59
Changing the computer boot order ................................................................................................... 59
Using HP Sure Recover (select products only) .................................................................................. 60
10 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 61
Using Computer Setup ......................................................................................................................................... 61
Navigating and selecting in Computer Setup ................................................................................... 61
x
Restoring factory settings in Computer Setup ................................................................................. 61
Updating the BIOS ............................................................................................................................. 62
Determining the BIOS version ......................................................................................... 62
Preparing for a BIOS update ........................................................................................... 62
Downloading a BIOS update ......................................................................... 62
Installing a BIOS update ............................................................................... 63
Changing the boot order using the f9 prompt .................................................................................. 63
TPM BIOS settings (select products only) ........................................................................................................... 63
Using HP Sure Start (select products only) ......................................................................................................... 64
11 Using HP PC Hardware Diagnostics .............................................................................................................. 65
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 65
Using an HP PC Hardware Diagnostics Windows hardware failure ID code ...................................... 65
Accessing HP PC Hardware Diagnostics Windows ............................................................................ 65
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support .............. 65
Accessing HP PC Hardware Diagnostics Windows from Support Assistant ................... 66
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 66
Downloading the latest HP PC Hardware Diagnostics Windows version from HP ......... 66
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store ..... 66
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 66
Installing HP PC Hardware Diagnostics Windows ............................................................................. 67
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 67
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ............................................. 67
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 67
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 68
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 68
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 68
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 68
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 69
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 69
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 69
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 69
12 Specications ............................................................................................................................................ 70
Input power .......................................................................................................................................................... 70
Operating environment ....................................................................................................................................... 71
13 Electrostatic discharge .............................................................................................................................. 72
xi
14 Accessibility .............................................................................................................................................. 73
HP and accessibility ............................................................................................................................................. 73
Finding the technology tools you need ............................................................................................ 73
The HP commitment ......................................................................................................................... 73
International Association of Accessibility Professionals (IAAP) ....................................................... 74
Finding the best assistive technology .............................................................................................. 74
Assessing your needs ..................................................................................................... 74
Accessibility for HP products .......................................................................................... 74
Standards and legislation .................................................................................................................................... 75
Standards .......................................................................................................................................... 75
Mandate 376 – EN 301 549 ............................................................................................ 75
Web Content Accessibility Guidelines (WCAG) ................................................................ 75
Legislation and regulations .............................................................................................................. 76
Useful accessibility resources and links .............................................................................................................. 76
Organizations .................................................................................................................................... 76
Educational institutions .................................................................................................................... 76
Other disability resources ................................................................................................................. 77
HP links .............................................................................................................................................. 77
Contacting support .............................................................................................................................................. 77
Index ............................................................................................................................................................. 78
xii
1 Getting started
This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to
learn about best practices after you set up your computer and where to nd additional HP resources.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the
Windows key on your keyboard. Pressing the Windows key again returns you to the previous screen.
After you set up and register the computer, HP recommends the following steps to get the most out of your
smart investment:
● Connect to the internet—Set up your wired or wireless network so that you can connect to the internet.
For more information, see Network connections on page 19.
● Update your antivirus software—Protect your computer from damage caused by viruses. The software
is preinstalled on the computer. For more information, see Using antivirus software on page 50.
● Get to know your computer—Learn about your computer features. See Components on page 3 and
Navigating the screen on page 25 for additional information.
● Find installed software—Access a list of the software preinstalled on the computer:
Select the Start button.
‒ or –
Right-click the Start button, and then select Apps and Features.
● Back up your hard drive—Create recovery discs or a recovery USB ash drive to back up your hard drive.
See Backing up, restoring, and recovering on page 58.
● Access HP Support Assistant app—For quick online support, open the HP Support Assistant app (select
products only). HP Support Assistant optimizes computer performance and resolves problems using the
latest software updates, diagnostic tools, and guided assistance. Type support in the taskbar search
box, and then select
Finding information
To locate resources that provide product details, how-to information, and more, use this table.
Table
1-1 Additional information
Resource Contents
Setup Instructions ● Overview of computer setup and features
HP support
For HP support, go to http://www.hp.com/support, and
follow the instructions to nd your product.
‒ or –
Type support in the taskbar search box, and then select
HP Support Assistant. Then select Support.
‒ or –
HP Support Assistant. Then select Support.
● Online chat with an HP technician
● Support telephone numbers
● Replacement parts videos (select products only)
● Maintenance and service guides
● HP service center locations
1
Table 1-1 Additional information (continued)
Resource Contents
Select the question mark icon in the taskbar search box.
Then select Support.
Safety & Comfort Guide
To access this guide:
▲ Type HP Documentation in the taskbar search
box, and then select HP Documentation.
‒ or –
▲ Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the internet
to access the latest version of the user guide.
Regulatory, Safety, and Environmental Notices
To access this document:
▲ Type HP Documentation in the taskbar search
box, and then select HP Documentation.
Limited Warranty*
To access this document:
▲ Type HP Documentation in the taskbar search
box, and then select HP Documentation.
‒ or –
● Proper workstation setup
● Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
● Electrical and mechanical safety information
● Important regulatory notices, including information about proper
battery disposal, if needed.
● Specic warranty information about this computer
▲ Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the internet
to access the latest version of the user guide.
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you can
write to HP at POD, PO Box 161, Kitchener Road Post Oce, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
2 Chapter 1 Getting started
2 Components
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Locating hardware
Use these instructions to nd out what hardware is installed on your computer.
▲ Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
Use these instructions to nd out what software is installed on your computer:
▲ Right-click the Start button, and then select Apps and Features.
Right
Use the illustration and table to identify the components on the right side of the computer.
NOTE: Refer to the illustration that most closely matches your computer.
Table 2-1 Right-side components and their descriptions
Component Description
(1) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed High Denition Multimedia
Interface (HDMI) device.
(2) USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and
charges small devices, even when the computer is o.
(3)
USB Type-C® power connector port,
SuperSpeed port, and DisplayPort™ connector
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Locating hardware 3
Table 2-1 Right-side components and their descriptions (continued)
Component Description
Connects a USB device, provides high-speed data transfer, and
(for select products) charges small devices when the computer
is on or in Sleep mode.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Cables, adapters, or both (purchased separately) might
be required.
(4) Battery light When AC power is connected:
● White: The battery charge is greater than 90 percent.
● Amber: The battery charge is from 0 to 90 percent.
● O: The battery is not charging.
When AC power is disconnected (battery not charging):
● Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
● O: The battery is not charging.
(5) Power connector Connects an AC adapter.
(6) microSD™ memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
1. Hold the card label-side up, with the connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(7) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box,
and then select HP Documentation.
4 Chapter 2 Components
Left
Table 2-1 Right-side components and their descriptions (continued)
Component Description
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(8) USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and
(for select products) charges small devices when the computer
is on or in Sleep mode.
Use the illustration and table to identify the components on the left side of the computer.
NOTE: Refer to the illustration that most closely matches your computer.
Table 2-2 Left-side components and their descriptions
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it might not prevent the computer from being mishandled or
stolen.
(2) USB SuperSpeed powered port Connects and supplies power to a USB device, provides high-
speed data transfer, and (for select products) charges small
devices when the computer is on or in Sleep mode.
(3) Audio-out (headphone)/Audio-in (microphone)
combo jack
(4) microSD memory card reader Reads optional memory cards that store, manage, share, or
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
access information.
To insert a card:
1. Hold the card label-side up, with the connectors facing the
computer.
Left 5
Table 2-2 Left-side components and their descriptions (continued)
Display
Use the illustration and table to identify the display components.
NOTE: Refer to the illustration that most closely matches your computer.
Component Description
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(5) RJ-45 (network) jack/status lights Connects a network cable.
● Green (left): The network is connected.
● Amber (right): Activity is occurring on the network.
Table 2-3 Display components and their descriptions
Component Description
(1) Internal microphones Record sound.
(2) Camera light (select products only) On: The camera is in use.
(3) Camera(s) (select products only) Allow(s) you to video chat, record video, and record still images. To
(4) Camera privacy cover (select products only) By default, the camera lens is uncovered, but you can slide the
6 Chapter 2 Components
use your camera, see Using a camera (select products only)
on page 29. Some cameras also allow a facial recognition logon to
Windows, instead of a password logon. For more information, see
Windows Hello (select products only) on page 50.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
camera privacy cover to block the camera's view. To use the camera,
slide the camera privacy cover in the opposite direction to reveal the
lens.
NOTE: If you have both front-facing and rear-facing cameras, when
one camera lens is revealed and ready to use, the other is concealed.
Table 2-3 Display components and their descriptions (continued)
Component Description
(5) WLAN antennas* (select products only) Send and receive wireless signals to communicate with wireless local
(6) WWAN antennas* (select products only) Send and receive wireless signals to communicate with wireless wide
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
Keyboard area
Keyboards can vary by language.
Touchpad
The touchpad settings and components are described here.
Touchpad settings
You learn how to adjust the touchpad settings and components here.
area networks (WLANs).
area networks (WWANs).
Adjusting touchpad settings
Use these steps to adjust touchpad settings and gestures.
1. Type touchpad settings in the taskbar search box, and then press enter.
2. Choose a setting.
Turning on the touchpad
Follow these steps to turn on the touchpad.
1. Type touchpad settings in the taskbar search box, and then press enter.
2. Using an external mouse, click the Touchpad button.
If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the
touchpad button. Then press the spacebar to select the button.
Touchpad components
Use the illustration and table to identify the touchpad components.
Keyboard area 7
Lights
Table 2-4 Touchpad components and their descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
NOTE: For more information, see Using touchpad and touch
screen gestures on page 25.
(2) Left control zone Textured area that allows you to perform additional gestures.
(3) Right control zone Textured area that allows you to perform additional gestures.
Use the illustration and table to identify the lights on the computer.
NOTE: Refer to the illustration that most closely matches your computer.
8 Chapter 2 Components
Table 2-5 Lights and their descriptions
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
(2) Privacy key light On: Privacy screen is on, which helps prevent side-angle viewing.
(3) Mute light ● On: Computer sound is o.
(4) Microphone mute light ● On: Microphone is o.
(5) Power light ● On: The computer is on.
(6) Fn lock light On: The fn key is locked. For more information, see Hot keys
(7) Num lk light On: Num lk is on.
letters.
● O: Computer sound is on.
● O: Microphone is on.
● Blinking (select products only): The computer is in the Sleep
state, a power-saving state. The computer shuts o power
to the display and other unnecessary components.
● O: Depending on your computer model, the computer is
o, in Hibernation, or in Sleep. Hibernation is the powersaving state that uses the least amount of power.
(select products only) on page 14.
Button, speakers, and ngerprint reader
Fingerprint readers can be located on the touchpad, on a side panel of the computer, or on the top cover
below the keyboard.
IMPORTANT: To verify that your computer supports ngerprint reader sign-in, type Sign-in options in
the taskbar search box and follow the on-screen instructions. If Fingerprint reader is not listed as an option,
then your notebook does not include a ngerprint reader.
NOTE: Refer to the illustration that most closely matches your computer.
Table 2-6 Button, speakers, and ngerprint reader and their descriptions
Component Description
(1) Speakers Produce sound.
Keyboard area 9
Table 2-6 Button, speakers, and ngerprint reader and their descriptions (continued)
Component Description
(2) Power button ● When the computer is o, press the button briey to turn on
(3) Fingerprint reader (select products only) Allows a ngerprint logon to Windows, instead of a password
the computer.
● When the computer is on, press the button briey to initiate
Sleep.
● When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
● When the computer is in Hibernation, press the button
briey to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for at
least 4 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Right-click the Power meter icon and then select
Power Options.
logon.
▲ Touch your nger to the ngerprint reader. See Windows
Hello (select products only) on page 50 for details.
IMPORTANT: To prevent ngerprint logon issues, make
sure when you register your ngerprint that all sides of your
nger are registered by the ngerprint reader.
Special keys
Use the illustration and table to identify the special keys.
NOTE: Refer to the illustration that most closely matches your computer.
Table 2-7 Special keys and their descriptions
Component Description
(1) Action keys Execute frequently used system functions.
10 Chapter 2 Components
Table 2-7 Special keys and their descriptions (continued)
Component Description
See Action keys on page 12.
(2) esc key Displays system information when pressed in combination with
the fn key.
(3) fn key Executes frequently used system functions when pressed in
combination with another key. Such key combinations are called
hot keys.
See Hot keys (select products only) on page 14.
(4) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(2) Power button ● When the computer is o, press the button briey to turn
on the computer.
● When the computer is on, press the button briey to
initiate Sleep.
● When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
● When the computer is in Hibernation, press the button
briey to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button for
at least 4 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Right-click the Power meter icon and then select
Power Options.
(6) Windows application key Displays options for a selected object.
(7) num lk key Turns the embedded numeric keypad on and o when pressed in
combination with the fn key.
– or –
Turns the embedded numeric keypad on and o.
– or –
Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(8) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When
num lk is pressed, the integrated keypad can be used like an
external numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
Keyboard area 11
Action keys
Action keys perform specic functions and vary by computer. To determine which keys are on your computer,
look at the icons on your keyboard and match them to the descriptions in this table.
▲ To use an action key, press and hold the key.
Table 2-8 Action keys and their descriptions
Icon Description
NOTE: On some products, you must press the fn key in combination with the action key.
Helps prevent side-angle viewing from onlookers. If needed, decrease or increase brightness for well-lit or
darker environments. Press the key again to turn o the privacy screen.
NOTE: To quickly turn on the highest privacy setting, press fn+p.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Turns the keyboard backlight o or on. On select products, you can adjust the brightness of the keyboard
backlight. Press the key repeatedly to adjust the brightness from high (when you rst start up the computer),
to low, to o. After you adjust the keyboard backlight setting, the backlight will revert to your previous
setting each time you turn on the computer. The keyboard backlight will turn o after 30 seconds of
inactivity. To turn the keyboard backlight back on, press any key or tap the touchpad (select products only).
To conserve battery power, turn o this feature.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Stops audio or video playback of a CD, a DVD, or a BD.
Decreases speaker volume incrementally while you hold down the key.
12 Chapter 2 Components
Table 2-8 Action keys and their descriptions (continued)
Icon Description
Increases speaker volume incrementally while you hold down the key.
Mutes the microphone.
Opens the “How to get help in Windows 10” webpage.
Mutes or restores speaker sound.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
Turns the touchpad on or o.
Turns the touchpad and touchpad light on and o.
Switches the screen image among display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing the key alternates the screen image from computer display
to monitor display to simultaneous display on both the computer and the monitor.
Initiates Sleep, which saves your information in system memory. The display and other system components
turn o and power is conserved. To exit Sleep, briey press the power button.
IMPORTANT: To reduce the risk of information loss, save your work before initiating Sleep.
Provides quick access to your Skype for Business calendar.
NOTE: This feature requires Skype® for Business or Lync® 2013 running on Microsoft Exchange or Oce
365® servers.
Turns the screen sharing function on or o.
NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oce 365
servers.
● Answers a call.
● Starts a call during a 1-on-1 chat.
● Places a call on hold.
NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oce 365
servers.
● Ends a call.
● Declines incoming calls.
● Ends screen sharing.
NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Oce 365
servers.
Executes frequently used tasks. Some tasks might not be available on all products.
● Opens an application, le, or website
Keyboard area 13
Table 2-8 Action keys and their descriptions (continued)
Icon Description
● Enters frequently used text into a permanent clipboard
● Ability to change system proles
● Ability to change system properties
● Executes user-dened key sequences
NOTE: The action key feature is enabled at the factory. You can disable this feature by pressing and holding
the fn key and the left shift key. The fn lock light will turn on. After you have disabled the action key feature,
you can still perform each function by pressing the fn key in combination with the appropriate action key.
Hot keys (select products only)
A hot key is the combination of the fn key and another key. Use the table to identify the hot keys.
To use a hot key:
▲ Press the fn key, and then press one of the keys listed in the following table.
Table 2-9 Hot keys and their descriptions
Key Description
Bottom
Use the illustration and table to identify the bottom component.
NOTE: Refer to the illustration that most closely matches your computer.
C Turns on scroll lock.
E Turns on the insert function.
R Breaks the operation.
S Sends a programing query.
W Pauses the operation.
Table 2-10 Bottom component and its description
Component Description
Vent Enables airow to cool internal components.
14 Chapter 2 Components
Rear
Table 2-10 Bottom component and its description
Component Description
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
Use the illustration and table to identify the rear component.
Table 2-11 Rear component and its description
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
Labels
The labels axed to the computer provide information you might need when you troubleshoot system
problems or travel internationally with the computer. Labels might be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
might be asked for the serial number, the product number, or the model number. Locate this
information before you contact support.
Your service label will resemble one of these examples. Refer to the illustration that most closely
matches the service label on your computer.
Table
2-12 Service label components
Component
(1) HP product name
Rear 15
Table 2-12 Service label components (continued)
Component
(2) Warranty period
(3) Product ID
(4) Serial number
Table 2-13 Service label components
Component
(1) HP product name
(2) Model number
(3) Product ID
(4) Serial number
(5) Warranty period
Table 2-14 Service label components
Component
(1) HP product name
(2) Product ID
16 Chapter 2 Components
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