HP ProBook 4435s, ProBook 4436ss Maintenance and Service Guide

HP ProBook 4435s Notebook PC HP ProBook 4436s Notebook PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Advanced Micro Devices, Inc. AMD are trademarks of Advanced Micro Devices, Inc. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: December 2011
First Edition: June 2011
Document Part Number: 656972-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 7
Display .................................................................................................................................................. 7
Top ....................................................................................................................................................... 8
TouchPad ............................................................................................................................ 8
Lights ................................................................................................................................... 9
Buttons and fingerprint reader (select models only) .......................................................... 10
Keys ................................................................................................................................... 12
Front ................................................................................................................................................... 14
Left ..................................................................................................................................................... 15
Right ................................................................................................................................................... 16
Bottom ................................................................................................................................................ 17
3 Illustrated parts catalog ............................................................................................................................... 18
Service tag ......................................................................................................................................... 18
Computer major components ............................................................................................................. 19
Display components ........................................................................................................................... 25
Plastics Kit .......................................................................................................................................... 26
Cable Kit ............................................................................................................................................. 27
Mass storage devices ......................................................................................................................... 27
Miscellaneous parts ............................................................................................................................ 28
Sequential part number listing ............................................................................................................ 28
4 Removal and replacement procedures ....................................................................................................... 34
Preliminary replacement requirements ............................................................................................... 34
Tools required .................................................................................................................... 34
Service considerations ....................................................................................................... 34
Plastic parts ....................................................................................................... 34
Cables and connectors ..................................................................................... 35
Drive handling ................................................................................................... 35
v
Grounding guidelines ......................................................................................................... 36
Electrostatic discharge damage ........................................................................ 36
Packaging and transporting guidelines ............................................. 37
Workstation guidelines ..................................................................... 37
Equipment guidelines ....................................................................... 38
Component replacement procedures ................................................................................................. 39
Service tag ......................................................................................................................... 39
Battery ............................................................................................................................... 40
Bottom door ....................................................................................................................... 41
Optical drive ....................................................................................................................... 42
Hard drive .......................................................................................................................... 44
RTC battery ....................................................................................................................... 46
Memory modules ............................................................................................................... 47
WLAN/Bluetooth combo card ............................................................................................ 49
Modem module .................................................................................................................. 54
Fan ..................................................................................................................................... 56
Heat sink ............................................................................................................................ 57
Processor ........................................................................................................................... 59
Keyboard ........................................................................................................................... 61
Top cover ........................................................................................................................... 64
Audio board ....................................................................................................................... 71
Card reader ........................................................................................................................ 73
RJ-11 jack cable ................................................................................................................ 75
Quick Launch board ........................................................................................................... 77
Speaker assembly ............................................................................................................. 78
USB board ......................................................................................................................... 81
System board ..................................................................................................................... 82
Power cable ....................................................................................................................... 85
Optical drive connector ...................................................................................................... 87
Display assembly ............................................................................................................... 89
5 Computer Setup (BIOS) and System Diagnostics ..................................................................................... 97
Using Computer Setup ....................................................................................................................... 97
Starting Computer Setup ................................................................................................... 97
Navigating and selecting in Computer Setup ..................................................................... 97
Restoring factory settings in Computer Setup ................................................................... 98
Updating the BIOS ............................................................................................................. 99
Determining the BIOS version ........................................................................... 99
Downloading a BIOS update ............................................................................. 99
Using System Diagnostics ................................................................................................................ 100
vi
6 Specifications .............................................................................................................................................. 101
Computer specifications ................................................................................................................... 101
35.6-cm (14.0-in), HD display specifications .................................................................................... 102
Hard drive specifications .................................................................................................................. 103
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive ............................................................................ 104
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 105
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 106
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive ............................................................................ 107
DVD-ROM Drive specifications ........................................................................................................ 108
Specification information in Device Manager ................................................................................... 109
7 Backup and recovery .................................................................................................................................. 110
Windows 7 ........................................................................................................................................ 110
Backing up your information ............................................................................................ 110
Performing a system recovery ......................................................................................... 111
Using the Windows recovery tools .................................................................. 112
Using f11 recovery tools .................................................................................. 112
Using a Windows 7 operating system DVD (purchased separately) ............... 113
Windows Vista .................................................................................................................................. 114
Backing up your information ............................................................................................ 114
Performing a recovery ..................................................................................................... 115
Using the Windows recovery tools .................................................................. 115
Using f11 recovery tools .................................................................................. 116
Using a Windows Vista operating system DVD (purchased separately) ......... 116
8 Power cord set requirements .................................................................................................................... 118
Requirements for all countries and regions ...................................................................................... 118
Requirements for specific countries and regions ............................................................................. 119
9 Recycling ..................................................................................................................................................... 120
Battery .............................................................................................................................................. 120
Display .............................................................................................................................................. 120
Index ................................................................................................................................................................. 126
vii
viii

1 Product description

Category Description 4435s
(UMA)
Product Name HP ProBook 4435s Notebook PC
HP ProBook 4436s Notebook PC
Processors (Accelerated
Processing Unit [APU])
AMD-A6 3400M, 2.30-GHz Max/1.4-GHz Base, 4-MB L2 cache, quad-
AMD A4-3320M, 2.60-GHz Max/2.0-GHz Base, 2-MB L2 cache, dual-
AMD A4-3305M, 2.50-GHz Max/1.9-GHz Base, 1-MB L2 cache, dual-
AMD A4-3300M, 2.50-GHz Max/1.9-GHz Base, 2-MB L2 cache, dual-
AMD A6-3420M, 2.30-GHz Max/1.4-GHz Base, 4-MB L2 cache, quad­core, 35W
Graphics: HD 6520G
core, 35W
Graphics: HD 6520G
core, 35W
Graphics: HD 6480G
core, 35W
Graphics: HD 6480G
core, 35W
Graphics: HD 6480G
√√
√√
√√
√√
√√
4436s (disc)
AMD E2-3000M, 2.40-GHz Max/1.8-GHz Base, 1-MB L2 cache, dual-
Fusion Controller Hub (Chipset)
Graphics AMD UMA
core, 35W
Graphics: HD 6380G
AMD A70M FCH √√
Processor-specific, see Processors.
√√
1
Category Description 4435s
(UMA)
4436s (disc)
AMD Discrete Graphics:
A6 3400M - Graphic branding HD 6540G2
A4 3300M - Graphic branding HD 6510G2
512MB DDR3 - 900 MHz (64Mx16/32Mx32, Qty 4)
-or-
1GB DDR3 - 900 MHz (128Mx16/64Mx32, Qty 4)
Panel All display assemblies include 2 wireless local area network (WLAN)
antennas
35.6-cm (14.0-inch) HD, 1366x768
35.6-cm (14.0-inch) HD, 1366x768, with camera
35.6-cm (14.0-inch) HD, BrightView, 1366x768
35.6-cm (14.0-inch) HD, BrightView, 1366x768, with camera
Support privacy filter √√
Memory Two customer-accessible/upgradeable memory module slots
supporting up to 8 GB of RAM
Supports dual-channel memory √√
PC3-10600, 1333-MHz, DDR3 √√
√√
Supports the following configurations:
1333-MHz PC3-10600 DDR3:
8192 (4096 × 2)
4096 (2048 × 2)
4096 (4096 × 1)
3072 (2048 + 1024)
2048 (2048 × 1)
2048 (1024 × 2)
1024 (1024 × 1)
Hard drives Supports 9.5-mm or 7-mm, 6.35-cm (2.50-in) SATA hard drives with
HP 3D DriveGuard
Customer-accessible √√
√√
√√
2 Chapter 1 Product description
Category Description 4435s
(UMA)
4436s (disc)
Supports the following drives:
750-GB, 7200-rpm
750-GB, 5400-rpm
640-GB, 5400-rpm
500-GB, 7200-rpm
500-GB, 5400-rpm
320-GB, 7200-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
250-GB, 5400-rpm
Fixed optical drives Supports the following 12.7-mm SATA optical drives:
DVD-ROM
DVD+/-RW SuperMulti DL
Blu-ray ROM DVD+/-RW SuperMulti DL
Supports no optical drive option √√
Audio/Visual Integrated dual-array microphone (webcam models only) √√
√√
√√
Integrated mono (non-webcam models) √√
Stereo speakers (2) √√
Integrated webcam (720p HD) √√
Supports no camera option √√
Headphone and microphone jacks √√
Modem 56K V.92 MDC data/fax modem √√
Modem cable not included √√
Supports “No Modem” option √√
Ethernet Realtek RTL8151EH-CG 10/100/1000 √√
S3/S4/S5 wake on LAN √√
Ethernet cable not included √√
Wireless Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display assembly √√
Supports “no WLAN” option √√
3
Category Description 4435s
(UMA)
4436s (disc)
Supports the following WLAN formats:
Ralink 802.11 b/g/n 1×1
Realtek 802.11 b/g/n 1×1
Atheros 802.11 b/g/n +BT Combo
Ralink 802.11 a/b/g/n +BT Combo
Realtek 802.11 b/g/n +BT Combo
Integrated personal area network (PAN) options by way of Bluetooth® module:
Bluetooth 3.0 only supported by combo card √√
External media card One ExpressCard 34mm slot √√
6-in-1 Digital Media Reader Slot √√
Ports Audio-in (stereo microphone) √√
Audio-out (stereo headphone) √√
RJ-11 (modem) √√
RJ-45 (Ethernet, includes link and activity lights) √√
USB 3.0 (1) √√
USB 2.0 (3) √√
√√
VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-
HDMI √√
Multi-pin AC port √√
Keyboard/pointing devices
Touchpad includes: supports 2-way scroll with legend, taps enabled
Power requirements Smart AC adapter with localized cable plug support (3-wire plug with
90-W
65-W
9-cell, 93-Wh Li-ion battery √√
6-cell, 55 WHr HP Long Life Li-ion battery √√
6-cell, 47-Wh Li-ion battery √√
Security Integrated fingerprint reader √√
Intel AT support √√
Support Kensington security lock √√
GHz (hot plug/unplug with auto-detect)
Full-sized keyboard √√
by default, 2-finger scrolling and zoom enabled by default
ground pin):
√√
√√
√√
Support no fingerprint reader option √√
4 Chapter 1 Product description
Category Description 4435s
(UMA)
Operating system Preinstalled:
Windows 7 Professional 32 with Microsoft® Basics √√
Windows 7 Professional 64 with Microsoft Basics √√
Windows 7 Home Premium 64 with Microsoft Basics √√
Windows 7 Home Premium 32 with Microsoft Basics √√
Novell™: SuSE Linux™ – SLED 11 √√
FreeDOS √√
Preinstalled with Microsoft Office:
Windows 7 Professional 32 with Microsoft Office 2010 Starter EDGI √√
Windows 7 Professional 32 with Microsoft Office 2010 Starter √√
Windows 7 Professional 32 with Microsoft Office 2010 Personal √√
4436s (disc)
Windows 7 Professional 32 with Microsoft Office 2010 Home &
Business
Windows 7 Professional 32 with Microsoft Office 2010 Professional √√
Windows 7 Professional 64 with Microsoft Office 2010 Starter EDGI √√
Windows 7 Professional 64 with Microsoft Office 2010 Starter √√
Windows 7 Professional 64 with Microsoft Office 2010 Personal √√
Windows 7 Professional 64 with Microsoft Office 2010 Home &
Business
Windows 7 Professional 64 with Microsoft Office 2010 Professional √√
Windows 7 Home Premium 32 with Microsoft Office 2010 Starter
EDGI
Windows 7 Home Premium 32 with Microsoft Office 2010 Personal √√
Windows 7 Home Premium 32 with Microsoft Office 2010 Home &
Business
Windows 7 Home Premium 32 with Microsoft Office 2010 Professional √√
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter
EDGI
Windows 7 Home Premium 64 with Microsoft Office 2010 Starter √√
√√
√√
√√
√√
√√
Windows 7 Home Premium 64 with Microsoft Office 2010 Professional √√
Windows 7 Home Premium 64 with Microsoft Office 2010 Home &
Business
Windows 7 Home Premium 64 with Microsoft Office 2010 Personal √√
Windows 7 Starter with Microsoft Office 2010 Starter √√
Windows 7 Starter with Microsoft Office 2010 Starter - EDGI √√
Windows 7 Home Basic 32 with Microsoft Office 2010 Starter EDGI √√
√√
5
Category Description 4435s
(UMA)
Windows 7 Home Basic 32 with Microsoft Office 2010 Starter √√
Restore Media:
Windows 7 Professional 64 √√
Windows 7 Professional 32 √√
Windows 7 Home Premium 64 √√
Windows 7 Home Premium 32 √√
Windows 7 Starter √√
DRDVD Windows 7 √√
Windows Vista – through Service only √√
Web-only support:
Windows XP Professional √√
Windows Vista Home Basic 32 √√
Certified:
Microsoft WHQL √√
Serviceability End-user replaceable parts:
4436s (disc)
AC adapter √√
Battery (system) √√
Hard drive √√
Memory module √√
Optical drive √√
WLAN module √√
Keyboard √√
6 Chapter 1 Product description

2 External component identification

Display

Component Description
(1) Speakers (2) Produce sound.
(2) Internal display switch Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible from the outside of the
computer.
(3) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless
(4) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(5) Internal microphone(s) (1 or 2 depending on
model)
(6) Webcam light (select models only) On: The webcam is in use.
wide area networks (WWAN).
local area networks (WLAN).
Record sound.
Display 7
Component Description
(7) Webcam (select models only) Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Top

TouchPad

To use the webcam, select Start > All Programs > ArcSoft TotalMedia Suite > WebCam Companion.
Component Description
(1) TouchPad on/off button Turns the TouchPad on and off.
(2) TouchPad Moves the pointer and selects or activates items on the
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
8 Chapter 2 External component identification
screen.

Lights

Component Description
(1) TouchPad light Amber: The TouchPad is off.
Off: The TouchPad is on.
(2) Caps lock light White: Caps lock is on.
Off: Caps lock is off.
(3)
(4)
(5)
Power light On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
QuickWeb light
Wireless light White: An integrated wireless device, such as a
Blinking: QuickWeb is on.
Off: QuickWeb is off.
NOTE: For more information, refer to the HP QuickWeb
software Help.
wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
Top 9

Buttons and fingerprint reader (select models only)

Component Description
(1)
Power button
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button briefly to
initiate Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings:
Windows 7—Select Start > Control Panel > System
and Security > Power Options.
Windows Vista—Select Start > Control Panel >
System and Maintenance > Power Options
Or refer to the HP Notebook Reference Guide.
10 Chapter 2 External component identification
Component Description
(2)
(3)
(4)
QuickWeb button
Wireless button Turns the wireless feature on or off but does not establish a
Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
When the computer is off or in Hibernation, press the
button to open HP QuickWeb.
When the computer is in Microsoft Windows, press the
button to open the default Web browser.
When the computer is in HP QuickWeb, press the
button to open the default Web browser.
NOTE: For more information, refer to the HP QuickWeb
software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.
wireless connection.
password logon.
Top 11

Keys

NOTE: Refer to the illustration that most closely matches your computer.
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) Function keys Execute frequently used system functions when pressed in
combination with the fn key.
(3) num lk key (select models only) Turns the embedded numeric keypad on and off when
pressed in combination with the fn key.
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is turned back on.
(4) fn key Executes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(5)
(6) Embedded numeric keypad (select models
(7)
Windows logo key Displays the Windows Start menu.
only)
Windows applications key Displays a shortcut menu for items beneath the cursor.
When the keypad is turned on, it can be used like an external numeric keypad.
Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
12 Chapter 2 External component identification
Component Description
(1) esc key Displays system information when pressed in combination
(2) Function keys Execute frequently used system functions when pressed in
(3) num lk key (select models only) Alternates between the navigational and numeric functions
(4) Integrated numeric keypad (select models
(5) fn key Executes frequently used system functions when pressed
(6)
(7)
only)
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the cursor.
with the fn key.
combination with the fn key.
on the integrated numeric keypad.
NOTE: The keypad function that is active when the
computer is turned off remains on when the computer is turned back on.
When the num lk has been enabled, it can be used like an external numeric keypad.
in combination with a function key or the esc key.
Top 13

Front

Component Description
(1)
(2) 6–in-1 Media Card Reader Supports the following digital card formats:
(3)
Hard drive light
Audio-out (headphone) jack Connects optional powered speakers, headphones,
Blinking White: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
NOTE: For information on HP 3D DriveGuard, refer
to the HP Notebook Reference Guide.
Memory Stick Pro
Memory Stick Duo Pro
MultiMediaCard
MultiMediaCard Micro
Secure Digital (SD) Card
Secure Digital (SD) Card Micro
earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(4)
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
14 Chapter 2 External component identification
array microphone, or monaural microphone.

Left

Component Description
(1)
(2)
(3) Power connector Connects an AC adapter.
(4) Vent Enables airflow to cool internal components.
(5)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
Battery light
External monitor port Connects an external VGA monitor or projector.
Amber: The computer is connected to external power
and the battery is 0 to 90% charged.
White: The computer is connected to external power
and the battery is 90 to 99% charged.
Blinking amber: A battery that is the only available
power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: The battery is fully charged.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(6)
(7)
(8)
RJ-45 (network) jack Connects a network cable.
HDMI port Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio component.
ExpressCard slot Reads and writes to ExpressCards.
Left 15
Component Description

Right

(9)
(10)
Component Description
(1)
USB 3.0 port Connects an optional USB device.
NOTE: Some models may show a slightly different icon.
USB 2.0 port Connects an optional USB device.
USB 2.0 ports (2) Connect optional USB devices.
(2)
(3) Optical drive (select models only) Reads and writes (select models only) to an optical disc.
(4) Optical drive light Lights when the optical drive is active.
(5) Optical drive eject button Releases the optical drive disc tray.
RJ-11 (modem) jack (select models only) Connects a modem cable.
16 Chapter 2 External component identification

Bottom

Component Description
(1)
(2) Battery bay Holds the battery.
(3)
(4) Vents (2) Enable airflow to cool internal components.
(5)
Battery and access cover release latches Release the battery from the battery bay and the access
cover from the computer.
SIM slot Supports a wireless subscriber identity module (SIM)
Hard drive bay and wireless and memory module compartments
(select models only). The SIM slot is located inside the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Holds the hard drive, and also contains the wireless LAN module slot and the memory module slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Bottom 17

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19
Item Description Spare part number
(1) Display panel
35.6-cm (14.0-inch), anti-glare, without webcam 654493-001
35.6-cm (14.0-inch), anti-glare, with webcam 654494-001
35.6-cm (14.0-inch), BrightView, without webcam 654495-001
35.6-cm (14.0-inch), BrightView, with webcam 654496-001
(2) Keyboard (includes cable)
NOTE: For a detailed list of available keyboards, see
on page 28.
(3) Top cover
For use in models with a fingerprint reader 646335-001
For use in models with a fingerprint reader without a USB logo 667662-001
For use in models without a fingerprint reader 646337-001
For use in models without a fingerprint reader without a USB logo 667663-001
(4) Card reader board 646361-001
(5) Quick Launch board 646362-001
(6) Audio board 647605-001
(7) WLAN module
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Sequential part number listing
646365-xxx
593127-001
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
602993-001
630703-001
Computer major components 21
Item Description Spare part number
Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
630813-001
640926-001
(8) Optical drive connector 646359-001
(9) System board (includes replacement thermal material)
System board for use UMA models 654488-001
System board for use in discrete models with 512-MB graphics memory 654489-001
22 Chapter 3 Illustrated parts catalog
Item Description Spare part number
System board for use in discrete models with 1-GB graphics memory 654490-001
(10) RTC battery 449137-001
(11) Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 646369-001. See
Cable Kit on page 27 for more Cable Kit spare part number information.
(12) Processor (includes thermal material)
AMD E2-3000M (2.4-GHz/1.8-GHz ,1-MB L2 cache) 653351-001
AMD A6-3420M (2.4-GHz/1.5-GHz, 4-MB L2 cache) 669688-001
AMD A6-3400M (2.3-GHz/1.4-GHz ,4-MB L2 cache) 653349-001
AMD A4-3320M (2.6-GHz/2.0-GHz, 2-MB L2 cache) 669686-001
AMD A4-3305M (2.5-GHz/1.9-GHz, 1-MB L2 cache) 672093-001
AMD A4-3300M (2.5-GHz/1.9-GHz ,2-MB L2 cache) 653348-001
(13) Heat sink (includes replacement thermal material)
For use in models with discrete graphics 654491-001
For use in models with UMA graphics 654492-001
(14) Fan 646358-001
(15) Speaker assembly 646364-001
(16) Base enclosure 646340-001
628824-001
(17) USB 3.0 board 646360-001
(18) Memory modules (PC3-10600, 1333-MHz, DDR3)
4-GB 621569-001
2-GB 621565-001
1-GB 639736-001
(19) Optical drive (includes bracket, bezel, and screws)
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647947-001
Blu-ray ROM DVD±RW SuperMulti DL Drive 647948-001
DVD±RW and CD-RW SuperMulti DL Combo Drive 647946-001
DVD-ROM Drive 647945-001
(20) Hard drive
750-GB, 7200-rpm 633252-001
750-GB, 5400-rpm 634250-001
640-GB, 5400-rpm 603785-001
500-GB, 7200-rpm 634925-001
500-GB, 5400-rpm 634932-001
Computer major components 23
Item Description Spare part number
320-GB, 5400-rpm (2.5 in) 622643-001
320-GB, 5400-rpm (7 mm) 645193-001
320-GB, 7200-rpm (2.5 in) 641672-001
320-GB, 7200-rpm (7 mm) 634862-001
250-GB, 7200-rpm (2.5 in) 635225-001
250-GB, 7200-rpm (7 mm) 634861-001
250-GB, 5400-rpm (2.5 in) 622641-001
250-GB, 5400-rpm (7 mm) 645191-001
(21) Battery, Li-ion
9-cell (93 WHr, 2.8 Ah) 633809-001
6-cell (55 WHr, 2.8 Ah) 650938-001
6-cell (47 WHr, 2.2 Ah) 633805-001
(22) Bottom door 646341-001
24 Chapter 3 Illustrated parts catalog

Display components

Item Description Spare part number
(1) Display bezel
For use with models with a webcam 646345-001
For use with models without a webcam 646344-001
(2) Display hinge cover 646355-001
(3) Webcam module 642795-001
Microphone module (not illustrated) 642797-001
(4) Display panel
35.6-cm (14.0-inch), anti-glare 646375-001
35.6-cm (14.0-inch), BrightView 646989-001
(5) Display hinges (includes left and right hinges, brackets, and covers) 646354-001
(6) Webcam cable 646275-001
Display components 25
Item Description Spare part number
(7) Display Cable Kit 605766-001
(8) WLAN antennas 646352-001
(9) Display enclosure 646348-001
Kensington lock bracket (not illustrated) 646368-001

Plastics Kit

Item Description Spare part number
Plastics Kit 646373-001
(1) RJ-11 holder
(2) Secure Digital card protective insert
(3) ExpressCard slot protective insert
(4) Optical drive protective insert
26 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number
Cable Kit: 646369-001
(1) Battery connector cable
(2) Power connector cable
(3) RJ-11 connector cable

Mass storage devices

Description Spare part number
Optical drives
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647947-001
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 647948-001
DVD±RW and CD-RW SuperMulti DL Combo Drive 647946-001
DVD-ROM Drive 647945-001
Hard drives
750-GB, 7200-rpm 633252-001
750-GB, 5400-rpm 634250-001
640-GB, 5400-rpm 603785-001
500-GB, 7200-rpm 634925-001
500-GB, 5400-rpm 634932-001
320-GB, 5400-rpm (2.5 in) 622643-001
320-GB, 5400-rpm (7 mm) 645193-001
320-GB, 7200-rpm (2.5 in) 641672-001
320-GB, 7200-rpm (7 mm) 634862-001
250-GB, 7200-rpm (2.5 in) 635225-001
250-GB, 7200-rpm (7 mm) 634861-001
Cable Kit 27
Description Spare part number
250-GB, 5400-rpm (2.5 in) 622641-001
250-GB, 5400-rpm (7 mm) 645191-001
Hard Drive Hardware Kit (includes hard drive bracket, insulator, and screws) 647944-001

Miscellaneous parts

Description Spare part number
AC adapters
65-W AC adapter 609939-001
65-W AC adapter for use in India 609948-001
90-W AC adapter 609940-001
90-W AC adapter for use in India 609947-001
Power cord for use in the People's Republic of China 490371-AA1
Rubber Kit 646372-001
Screw Kit 646370-001
HP keyed cable lock 626729-001
Mouse, optical, 2-button 390632-001
HP optical travel mouse 434594-001
HP basic carrying case 455084-001
Professional slim, top load case 592923-001
Notebook combination lock 591699-001
Nylon case 612757-001

Sequential part number listing

Spare part number
390632-001 Mouse, optical, 2-button
434594-001 HP optical travel mouse
449137-001 RTC battery
455084-001 HP basic carrying case
490371-AA1 Power cord for use in the People's Republic of China
Description
591699-001 Notebook combination lock
592923-001 Professional slim, top load case
28 Chapter 3 Illustrated parts catalog
Spare part number
Description
593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use in
602993-001 Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in Afghanistan,
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
603785-001 640-GB, 5400-rpm hard drive
605766-001 Display Cable Kit
609939-001 65-W AC adapter
609940-001 90-W AC adapter
609947-001 90-W AC adapter for use in India
609948-001 65-W AC adapter for use in India
612757-001 Nylon case
621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3)
Sequential part number listing 29
Spare part number
621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3)
622641-001 250-GB, 5400-rpm hard drive (2.5 in)
622643-001 320-GB, 5400-rpm hard drive
626729-001 HP keyed cable lock
628824-001 Modem module
Description
NOTE: The modem module spare part kit does not include a modem module cable. The modem module
cable is included in the Cable Kit, spare part number 646369-001. See Cable Kit spare part number information.
630703-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
630813-001 Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in Afghanistan,
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Cable Kit on page 27 for more
633252-001 750-GB, 7200-rpm hard drive
30 Chapter 3 Illustrated parts catalog
Spare part number
633805-001 6-cell, 47 WHr, 2.2 Ah Li-ion battery
633809-001 9-cell, 93 WHr, 2.8 Ah Li-ion battery
634250-001 750-GB, 5400-rpm hard drive
634861-001 250-GB, 7200-rpm hard drive (7 mm)
634862-001 320-GB, 7200-rpm hard drive (7 mm)
634925-001 500-GB, 7200-rpm hard drive
634932-001 500-GB, 5400-rpm hard drive
635225-001 250-GB, 7200-rpm hard drive
639736-001 1-GB memory module (PC3-10600, 1333-MHz, DDR3)
Description
640926-001 Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,
641672-001 320-GB, 7200-rpm hard drive
642795-001 Webcam module
642797-001 Microphone module
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
645191-001 250-GB, 5400-rpm hard drive (7 mm)
645193-001 320-GB, 5400-rpm hard drive (7 mm)
646275-001 Webcam cable
646335-001 Top cover for use in models with a fingerprint reader
646337-001 Top cover for use in models without a fingerprint reader
646340-001 Base enclosure
646341-001 Bottom door
646344-001 Display bezel for use with models without a webcam
646345-001 Display bezel for use with models with a webcam
Sequential part number listing 31
Spare part number
646348-001 Display enclosure
646352-001 WLAN antennas
646354-001 Display hinges (includes left and right hinges, brackets, and covers)
646355-001 Display hinge cover
646358-001 Fan
646359-001 Optical drive connector
646360-001 USB 3.0 board
646361-001 Card reader board
646362-001 Quick Launch board
646364-001 Speaker assembly
646365-001 Keyboard for use in the United States
646368-001 Kensington lock bracket
Description
646369-001 Cable Kit (see
646370-001 Screw Kit
646372-001 Rubber Kit
646373-001 Plastics Kit
646375-001 Display panel, 35.6-cm (14.0-inch), BrightView
646989-001 Display panel, 35.6-cm (14.0-inch), BrightView
647605-001 Audio board
647944-001 Hard Drive Hardware Kit (includes hard drive bracket, insulator, and screws)
647945-001 DVD-ROM drive (includes bracket, bezel, and screws)
647946-001 DVD±RW and CD-RW SuperMulti DL combo drive (includes bracket, bezel, and screws)
647947-001 Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive (includes bracket, bezel, and screws)
647948-001 Blu-ray ROM DVD±RW SuperMulti DL Drive (includes bracket, bezel, and screws)
650938-001 6-cell, 55 WHr, 2.8 Ah Li-ion battery
653348-001 AMD A4-3300M APU (2.5-GHz/1.9-GHz ,2-MB L2 cache)
653349-001 AMD A6-3400M APU (2.3-GHz/1.4-GHz ,4-MB L2 cache)
653351-001 AMD E2-3000M APU (2.4-GHz/1.8-GHz ,1-MB L2 cache)
Cable Kit on page 27 for more Cable Kit spare part information)
654488-001 System board for use in UMA models
654489-001 System board for use in discrete models with 512-MB graphics memory
654490-001 System board for use in discrete models with 1-GB graphics memory
654491-001 Heat sink for use in computers with discrete graphics
654492-001 Heat sink for use in computers with UMA graphics
654493-001 35.6-cm (14.0-inch) display assembly, anti-glare, without webcam
32 Chapter 3 Illustrated parts catalog
Spare part number
654494-001 35.6-cm (14.0-inch) display assembly, anti-glare, with webcam
654495-001 35.6-cm (14.0-inch) display assembly, BrightView, without webcam
654496-001 35.6-cm (14.0-inch) display assembly, BrightView, with webcam
667662-001 Top cover for use in models with a fingerprint reader
667663-001 Top cover for use in models without a fingerprint reader
669686-001 AMD A4-3320M APU (2.6-GHz/2.0-GHz, 2-MB L2 cache)
669688-001 AMD A6-3420M APU (2.4-GHz/1.5-GHz, 4-MB L2 cache)
672093-001 AMD A4-3305M APU (2.5-GHz/1.9-GHz, 1-MB L2 cache)
Description
Sequential part number listing 33

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
Phillips P0 and P1 screwdrivers
Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
34 Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Preliminary replacement requirements 35

Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
36 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 37
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
38 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
Model description (5). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Component replacement procedures 39

Battery

Description Spare part number
9-cell, 93 WHr, 2.8 Ah Li-ion battery 633809-001
6-cell, 55 WHr, 2.8 Ah Li-ion battery 650938-001
6-cell, 47 WHr, 2.2 Ah Li-ion battery 633805-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Position the computer upside-down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch (1) to release the battery.
3. Pivot the battery (2) upward to remove it from the computer (3).
Install the battery by inserting it into the battery bay until you hear a click.
40 Chapter 4 Removal and replacement procedures

Bottom door

Description Spare part number
Bottom door 646341-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
Remove the bottom door:
1. Position the computer upside-down on a flat surface, with the battery bay toward you.
2. Remove the locking screw (if installed) (1) and slide the release latch (2).
3. Slide the door toward the front of the computer (3), and then lift the door off the computer (4).
Reverse the removal procedures to install the bottom door.
Component replacement procedures 41

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.
Description Spare part number
Blu-ray BD-R/RE DVD±RW SuperMulti DL Drive 647947-001
Blu-ray ROM DVD±RW SuperMulti DL Drive 647948-001
DVD±RW and CD-RW SuperMulti DL Combo Drive 647946-001
DVD-ROM Drive 647945-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 40).
Bottom door on page 41).
Remove the optical drive:
1. Position the computer upside-down with the right side toward you.
2. Remove the Phillips PM2.5×5.0 screw (1) that secures the optical drive to the computer.
3. Push the optical drive tab (2) to release the optical drive from the computer.
42 Chapter 4 Removal and replacement procedures
4. Remove the optical drive (3) from the computer.
5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
toward you.
6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7. Remove the optical drive bracket (2).
Reverse this procedure to install an optical drive.
Component replacement procedures 43

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket and screws.
Description Spare part number
750-GB, 7200-rpm hard drive 633252-001
750-GB, 5400-rpm hard drive 634250-001
640-GB, 5400-rpm hard drive 603785-001
500-GB, 7200-rpm hard drive 634925-001
500-GB, 5400-rpm hard drive 634932-001
320-GB, 7200-rpm hard drive (7 mm) 634862-001
320-GB, 7200-rpm hard drive (2.5 in) 641672-001
320-GB, 5400-rpm hard drive (7 mm) 645193-001
320-GB, 5400-rpm hard drive (2.5 in) 622643-001
250-GB, 7200-rpm hard drive (2.5 in) 635225-001
250-GB, 7200-rpm hard drive (7 mm) 634861-001
250-GB, 5400-rpm hard drive (2.5 in) 622641-001
250-GB, 5400-rpm hard drive (7 mm) 645191-001
Hard Drive Hardware Kit (includes hard drive bracket, insulator, and screws) 647944-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 40).
Bottom door on page 41).
Remove the hard drive:
1. Position the computer upside-down, with the battery bay toward you.
2. Remove the four Phillips PM2.5×5.0 screws (1) that secure the hard drive to the computer.
3. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it
from the system board connector.
44 Chapter 4 Removal and replacement procedures
4. Remove the hard drive (3) from the hard drive bay.
5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×5.0 hard drive
bracket screws (1) from each side of the hard drive (4 total screws).
6. Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures 45

RTC battery

Description Spare part number
RTC battery 449137-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 40).
Bottom door on page 41).
Remove the RTC battery:
1. Position the computer upside-down, with the front toward you.
2. Use a screwdriver to loosen the battery from the slot (1).
3. Lift the battery from the system board (2).
Reverse this procedure to install the RTC battery.
46 Chapter 4 Removal and replacement procedures

Memory modules

NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the
computer.
Description Spare part number
1-GB (PC3-10600, 1333-MHz, DDR3) 639736-001
2-GB (PC3-10600, 1333-MHz, DDR3) 621565-001
4-GB (PC3-10600, 1333-MHz, DDR3) 621569-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1. Navigate to
www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then click
Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the bottom door (see
Bottom door on page 41).
Remove the memory module:
1. Position the computer upside-down with the battery bay toward you.
2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 47
3. Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
NOTE: The computer uses two memory sockets. The top socket houses the expansion
memory module and is shown in the following image. The bottom socket houses the primary memory module. The removal procedure is the same for both memory sockets.
Reverse this procedure to install a memory module.
48 Chapter 4 Removal and replacement procedures

WLAN/Bluetooth combo card

The computer uses a card that provides both WLAN and Bluetooth functionality.
Description Spare part number
Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea­Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea­Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593127-001
602993-001
Component replacement procedures 49
Description Spare part number
Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
630703-001
50 Chapter 4 Removal and replacement procedures
Description Spare part number
Ralink 8190BC8 802.11b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea­Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Realtek 8188GN 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Baltics, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Puerto Rico, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the United States, the US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
630813-001
640926-001
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
Component replacement procedures 51
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 40).
Bottom door on page 41).
Remove the WLAN module:
1. Position the computer right-side up with the battery bay toward you.
2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal
labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable connects to the middle terminal on the WLAN module.
3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
52 Chapter 4 Removal and replacement procedures
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
Component replacement procedures 53

Modem module

NOTE: The modem module spare part kit does not include a modem module cable. The modem
module cable is included in the Cable Kit, spare part number 646369-001. See for more Cable Kit spare part number information.
Description Spare part number
Modem module 628824-001
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
Cable Kit on page 27
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 40).
Bottom door on page 41).
Remove the modem module:
1. Position the computer upside-down with the front toward you.
2. Disconnect the modem module cable (1) from the modem module.
3. Remove the Phillips PM2.0×3.0 screw (2) that secures the modem module to the system board.
54 Chapter 4 Removal and replacement procedures
4. Disconnect the modem module (3) from the system board by lifting it straight up.
Reverse this procedure to install the modem module.
Component replacement procedures 55
Fan
Description Spare part number
Fan 646358-001
Before removing the fan, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
Battery on page 40).
Bottom door on page 41).
Remove the fan:
1. Position the computer upside-down with the front toward you.
2. Disconnect the fan cable (1) from the system board.
3. Remove the Phillips PM2.5×5.0 screw (2) that secures the fan to the base enclosure.
4. Lift the fan out of the computer (3).
56 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the fan.
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of
the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Heat sink

All heat sink spare part kits include replacement thermal material.
Description Spare part number
Heat sink for use in computers with UMA graphics 654491-001
Heat sink for use in computers with discrete graphics 654492-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
6. Remove the fan (see
Battery on page 40).
Bottom door on page 41).
Fan on page 56).
Remove the heat sink:
1. Position the computer upside-down with the front toward you.
2. To remove the discrete heat sink, in the order indicated, loosen the six captive Phillips screws
(1) — (6) that secure the heat sink to the system board.
Component replacement procedures 57
3. Lift the heat sink up at an angle (7), and then pull it away from the side and out of the computer
(8).
4. To remove the UMA heat sink, in the order indicated, loosen the four captive Phillips screws (1)
— (4) that secure the heat sink to the system board.
5. Lift the heat sink up at an angle (5), and then pull it away from the side and out of the computer
(6).
NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system
board components (1)(3) and the heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material.
58 Chapter 4 Removal and replacement procedures
NOTE: For UMA models, thoroughly clean thermal material from the surface of the system board
(1) and heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits
include thermal material.
Reverse this procedure to install the heat sink.

Processor

NOTE: All processor spare part kits include replacement thermal material.
Description Spare part number
AMD E2-3000M APU (2.4-GHz/1.8-GHz ,1-MB L2 cache) 653351-001
AMD A6-3420M APU (2.4-GHz/1.5-GHz, 4-MB L2 cache) 669688-001
AMD A6-3400M APU (2.3-GHz/1.4-GHz ,4-MB L2 cache) 653349-001
AMD A4-3320M APU (2.6-GHz/2.0-GHz, 2-MB L2 cache) 669686-001
AMD A4-3305M APU (2.5-GHz/1.9-GHz, 1-MB L2 cache) 672093-001
AMD A4-3300M APU (2.5-GHz/1.9-GHz ,2-MB L2 cache) 653348-001
Component replacement procedures 59
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
6. Remove the fan (see
7. Remove the heat sink (see
Battery on page 40).
Bottom door on page 41).
Fan on page 56).
Heat sink on page 57).
Remove the processor:
1. Position the computer upside-down with the front toward you.
2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn
counterclockwise until you hear a click.
3. Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle (4) embossed
on the processor slot when you install the processor.
Reverse this procedure to install the processor.
60 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 28.
Description Spare part number
Keyboard 646365-xxx
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the bottom door (see
6. Remove the optical drive (see
7. Remove the fan (see
8. Remove the heat sink (see
Battery on page 40).
Bottom door on page 41).
Optical drive on page 42).
Fan on page 56).
Heat sink on page 57).
Remove the keyboard:
1. Position the computer upside-down with the front toward you.
Component replacement procedures 61
2. Remove the Phillips PM2.5×5.0 screw (1) and the Phillips PM2.5×7.0 screw (2) that secures the
keyboard to the computer.
3. Insert a screwdriver or similar tool into the gap near the fan and push to disengage the
keyboard.
62 Chapter 4 Removal and replacement procedures
4. Position the computer right-side up with the front toward you.
5. Open the computer as far as possible.
6. Lifting the top of the keyboard (1).
7. Rotate the keyboard until it rests on the palm rest (2).
Component replacement procedures 63
8. Lift the keyboard connector latch (1), and then disconnect the keyboard cable from the system
board (2).
9. Remove the keyboard.
Reverse this procedure to install the keyboard.

Top cover

Description Spare part number
Top cover or use in models with a fingerprint reader 646335-001
Top cover or use in models with a fingerprint reader without a USB logo 667662-001
Top cover or use in models without a fingerprint reader 646337-001
Top cover or use in models without a fingerprint reader without a USB logo 667663-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
64 Chapter 4 Removal and replacement procedures
4. Remove the battery (see Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Remove the top cover:
1. Position the computer upside-down with the front toward you.
2. Remove the following covers and screws that secure the top cover to the computer:
(1): 4 rubber screw covers
(2): 10 Torx PM2.5×6.0 screws
Component replacement procedures 65
3. Remove the following screws that secure the top cover to the computer:
(1): 2 Phillips PM2.0×3.0 screws from the optical drive bay
(2): 2 Phillips PM2.5×2.5 broadhead screws from the battery bay
4. Remove the following cables from the system board:
(1): Fingerprint reader cable
(2): Touchpad cable
(3): Card reader/audio cable
66 Chapter 4 Removal and replacement procedures
5. Position the computer upright with the front toward you.
6. Disconnect the following cables:
(1): Power button board cable
(2): Quick Launch board cable
7. Position the computer on its side with the display open.
Component replacement procedures 67
8. Insert a screwdriver through the holes in the battery bay and press to disengage the top cover
from the computer.
9. Pull up on the top of the top cover (1), pull upward on the left (2) and right sides (3), and then lift
the top cover (4) enough to gain access to the audio board cable underneath.
68 Chapter 4 Removal and replacement procedures
10. Under the top cover, open the system board connector (1), disconnect the audio board cable (2)
from the system board, and then remove the top cover from the computer (3).
Reverse this procedure to install the top cover.
Note the correct cable routing paths for the antenna cables. Make sure you properly route all cables when installing the top cover as shown in the following images.
Cable routing path – top
Component replacement procedures 69
Cable routing path – bottom
70 Chapter 4 Removal and replacement procedures

Audio board

Description Spare part number
Audio board 647605-001
Before removing the card reader, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
Remove the card reader:
1. Position the top cover upside-down with the front toward you.
2. Disconnect the cable (1) from the Touchpad button board .
3. Remove the Phillips PM2.0×3.0 screw (2) that secures the board to the top cover.
Component replacement procedures 71
4. Rotate the board upward and remove it (3).
Reverse this procedure to install the audio board.
72 Chapter 4 Removal and replacement procedures

Card reader

Description Spare part number
Card reader 646361-001
Before removing the card reader, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
Remove the card reader:
1. Position the top cover upside-down with the front toward you.
2. Lift the Mylar tabs (1) to gain access to the screws.
3. Remove the two Phillips PM2.0×3.0 screws (2) that secure the card reader to the top cover.
4. Rotate the card reader upward (3).
Component replacement procedures 73
5. Remove the card reader from the top cover (3)
Reverse this procedure to install the card reader.
74 Chapter 4 Removal and replacement procedures

RJ-11 jack cable

NOTE: The RJ-11 jack cable is included in the Cable Kit, spare part number 646369-001.
Before removing the RJ-11 jack cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Modem module (see
f. Fan (see
g. Heat sink (see
h. Keyboard (see
i. Top cover (see
Remove the RJ-11 jack cable:
1. Position the computer right-side up with the front toward you.
2. Remove the tape (1) that secures the cable to the computer.
Fan on page 56)
Battery on page 40).
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Modem module on page 54)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
3. Remove the RJ-11 jack cable from the clips and routing channel (2) built into the base
enclosure.
Component replacement procedures 75
4. Remove the RJ-11 jack from the clip built into the base enclosure (3).
Reverse this procedure to install the RJ-11 jack cable.
76 Chapter 4 Removal and replacement procedures

Quick Launch board

Description Spare part number
Quick Launch board 646362-001
Before removing the Quick Launch board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
Remove the Quick Launch board:
1. Position the top cover upside-down with the front toward you.
2. Remove the Phillips PM2.0×3.0 screw (1) that secures the board to the computer.
3. Remove the tape (2) that secures the cable to the computer.
Component replacement procedures 77
4. Lift the side of the board (3), slide it out from under the tab, and then remove the board from the
computer. (4)
Reverse this procedure to install the Quick Launch board.

Speaker assembly

Description Spare part number
Speaker assembly 646364-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
Battery on page 40).
Bottom door on page 41).
Hard drive on page 44)
78 Chapter 4 Removal and replacement procedures
c. Optical drive (see Optical drive on page 42)
d. WLAN module (see
e. Fan (see
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
Remove the speaker assembly:
1. Position the computer upside-down with the front toward you.
2. Disconnect the speaker cable from the system board (1).
3. Remove the speaker cable from the routing path (2) built into the computer.
Fan on page 56)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
4. Position the computer right-side up with the front toward you.
5. Remove the Phillips PM2.0×4.0 screw (1) that secures the speaker assembly to the computer.
6. Remove the WLAN antenna cables from the clip built into the speaker (2).
Component replacement procedures 79
7. While routing the cable through the hole in the chassis (3), lift the speaker from the computer (4).
Reverse this procedure to install the speaker assembly.
80 Chapter 4 Removal and replacement procedures

USB board

Description Spare part number
USB 3.0 board 646360-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
Remove the USB board:
1. Position the computer upside-down with the front toward you.
2. Disconnect the USB board cable from the system board (1).
3. Remove the Phillips PM2.5×5.0 screw (2) that secures the USB board to the computer.
Component replacement procedures 81
4. Lift the board straight up out of the computer (3)
Reverse this procedure to install the USB board.

System board

NOTE: All system board spare part kits include replacement thermal material.
Description Spare part number
System board for use UMA models 654488-001
System board for use in discrete models with 512-MB graphics memory 646327-001
System board for use in discrete models with 1-GB graphics memory 654490-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
Bottom door on page 41).
Hard drive on page 44)
82 Chapter 4 Removal and replacement procedures
c. Optical drive (see Optical drive on page 42)
d. Modem module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
Modem module on page 54)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
When replacing the system board, be sure to remove the following components from the defective system board and install on the replacement system board:
Memory module (see
WLAN module (see
Modem module (see
Processor (see
Memory modules on page 47)
WLAN/Bluetooth combo card on page 49)
Modem module on page 54)
Processor on page 59)
Remove the system board:
1. Position the computer upright with the front toward you.
2. Disconnect the display cable (1) and webcam cable (2) from the system board.
3. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base
enclosure.
Component replacement procedures 83
4. From the optical drive connector (2), disconnect the optical drive cable (3).
5. Lift the system board up at an angle (4) to gain access to the cables underneath.
6. On the bottom of the system board, disconnect the battery connector cable (1) from the system
board.
7. Disconnect the smaller power cable (2) and the larger power cable (3) from the system board.
8. Lift the system board out of the computer (4).
Reverse this procedure to install the system board.
84 Chapter 4 Removal and replacement procedures

Power cable

The power cable is included in the Cable Kit, spare part number 646369-001.
Before removing the power cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
i. System board (see
Remove the power cable:
1. Position the computer upright with the front toward you.
2. Remove the cable from the rubber routing clamp (1).
Fan on page 56)
Battery on page 40).
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
System board on page 82)
Component replacement procedures 85
3. Lift the power cable assembly from the computer (2).
Reverse this procedure to install the power cable.
86 Chapter 4 Removal and replacement procedures

Optical drive connector

Description Spare part number
Optical drive connector 646359-001
Before removing the optical drive connector, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Keyboard (see
h. Top cover (see
i. System board (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Keyboard on page 61)
Top cover on page 64)
System board on page 82)
Remove the optical drive connector:
1. Position the computer upright with the front toward you.
2. Lift the left side of the connector to disengage it from the computer (1).
Component replacement procedures 87
3. Lift the optical drive connector from the computer (2).
Reverse this procedure to install the optical drive connector.
88 Chapter 4 Removal and replacement procedures

Display assembly

All display assemblies include WLAN antenna transceivers and cables.
For a list of individual display spare parts, see
Description Spare part number
35.6-cm (14.0-inch), Anti-glare, without webcam 654493-001
35.6-cm (14.0-inch), Anti-glare, with webcam 654494-001
35.6-cm (14.0-inch), BrightView, without webcam 654495-001
35.6-cm (14.0-inch), BrightView, with webcam 654496-001
Display components on page 25.
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 40).
5. Remove the following components:
a. Bottom door (see
b. Hard drive (see
c. Optical drive (see
d. WLAN module (see
e. Fan (see
Fan on page 56)
f. Heat sink (see
g. Modem module (see
h. Keyboard (see
i. Top cover (see
Bottom door on page 41).
Hard drive on page 44)
Optical drive on page 42)
WLAN/Bluetooth combo card on page 49)
Heat sink on page 57)
Modem module on page 54)
Keyboard on page 61)
Top cover on page 64)
Remove the display assembly:
1. Position the computer upright with the front toward you.
2. Open the computer as far as possible.
Component replacement procedures 89
3. If necessary, disconnect the display cable (1) and webcam cable (2) from the system board.
4. Remove the two Phillips PM2.5×5.0 screws (1) that secure the security bracket to the computer,
and then lift the security bracket from the computer (2).
The security bracket is available using spare part number 646368-001.
5. Remove the two Phillips PM2.5×5.0 screws (3) from the left hinge and the Phillips PM2.5×5.0
screw (4) from the right hinge.
90 Chapter 4 Removal and replacement procedures
6. Lift the display assembly straight up and remove it (5).
NOTE: The bottom screw in the left hinge has a ground wire connected to it.
CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
routed and arranged properly.
Failure to properly route the antennas can result in degradation of the computer's WLAN performance.
Component replacement procedures 91
7. If you need to remove the hinge covers from the display hinges, pull the hinges straight up and
off the display to remove them.
Display hinge covers are available using spare part number 646355-001.
8. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips
PM2.5×5.0 screws (2) in the bottom corners of the display bezel.
9. Flex the top (3) of the bezel, the inside edges of the left and right sides (4), and then the bottom
(5) of the bezel until it disengages from the display enclosure.
10. Remove the display bezel.
92 Chapter 4 Removal and replacement procedures
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