HP ProBook 4410s Notebook PC
HP ProBook 4411s Notebook PC
HP ProBook 4510s Notebook PC
Maintenance and Service Guide
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Core, and
Celeron are trademarks of Intel Corporation
in the United States and other countries.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2009
Document Part Number: 536497-001
MSG revision history
RevisionPublication dateDescription
AOctober 2009
Added information indicating support for DDR3 memory in the following
●
location:
Updated commodities in the following location:
●
on page 1.
Added newly supported memory modules to spare parts listings in the following
●
locations:
listing on page 48, Memory module on page 68
Added newly supported processors to spare parts listings in the following
●
locations:
listing on page 48, Processor on page 110
Added newly supported WLAN modules to spare parts listings in the following
●
locations:
listing on page 48, WLAN module on page 80
Added newly supported hard drives to spare parts listings in the following
●
locations:
listing on page 48, Mass storage devices on page 46, Hard drive
on page 78
Added a newly supported Bluetooth module to spare parts listings in the
●
following locations:
number listing on page 48, Bluetooth module on page 102
Added newly supported system boards to spare parts listings in the following
●
locations:
listing on page 48, System board on page 112
Memory module on page 68.
Product description
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part
Computer major components on page 35, Sequential part number
Added newly supported AC adapter to spare parts listings in the following
●
locations:
on page 48
Changes to top cover descriptions in the following locations:
●
components on page 35, Sequential part number listing on page 48, Top
cover on page 90
Deleted display cable spare part from the following locations:
●
components on page 43Sequential part number listing on page 48, Display
assembly on computers with 15-in displays on page 84
Miscellaneous parts on page 47, Sequential part number listing
Computer major
Display assembly
iii
iv MSG revision history
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description
2 External component identification
Windows Vista and Windows XP ....................................................................................................... 11
Linux ................................................................................................................................................... 23
Service tag ......................................................................................................................................... 34
Computer major components ............................................................................................................. 35
Index ................................................................................................................................................................. 185
xi
xii
1Product description
CategoryDescription14” UMA/
GL40
Product
Name
HP ProBook 4411s NotebookPC √
HP ProBook 4510s NotebookPC √√√
ProcessorsIntel® Core™2 Duo processors
HP ProBook 4410s NotebookPC√√
T9600 2.80-GHz, 6-MB L2
●
cache, 1066-MHz front
side bus (FSB)
T9400 2.53-GHz, 6-MB L2
●
cache, 1066-MHz FSB
P8700 2.53-GHz, 3-MB L2
●
cache, 1066-MHz FSB
P8600 2.40-GHz, 3-MB L2
●
cache, 1066-MHz FSB
P7570 2.26-GHz, 3-MB L2
●
cache, 1066-MHz FSB
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√√√√√√
√√√√
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Intel Celeron® M processors
Intel Pentium® Dual-Core processors
P7370 2.0-GHz, 3-MB L2
●
cache, 1066-MHz FSB
T6670 2.2-GHz, 2-MB L2
●
cache, 800-MHz FSB
T6570 2.1-GHz, 2-MB L2
●
cache, 800-MHz FSB
T5870 2.0-GHz, 2-MB L2
●
cache, 800-MHz FSB
900 2.20-GHz, 1-MB L2
●
cache, 800-MHz FSB
585 2.16-GHz, 2-MB L2
●
cache,800-MHz FSB
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1
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Intel Celeron Dual-Core processors
ChipsetsNorthbridge: Intel GL40 with up
Northbridge: Intel GM45 with up
Northbridge: Intel PM45 with up
T4400 2.2-GHz, 1-MB L2
●
cache, 800-MHz FSB
T4300 2.1-GHz, 1-MB L2
●
cache, 800-MHz FSB
T4200 2.0-GHz, 1-MB L2
●
cache, 800-MHz FSB
T3100 1.9-GHz, 1-MB L2
●
cache, 800-MHz FSB
T3000 1.8-GHz, 1-MB L2
●
cache, 800-MHz FSB
T1700 1.83-GHz, 1-MB L2
●
cache, 667-MHz FSB
T1600 1.66-GHz, 1-MB L2
●
cache, 667-MHz FSB
to 667-MHz FSB
to 1066-MHz FSB
to 1066-MHz FSB
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Southbridge: Intel ICH9M√√√√√√
GraphicsIntel Universal Memory
Architecture (UMA) graphics
subsystem integrated with
shared video memory
(dynamically allocated)
AMD Discrete Graphics ATI-
M92S2LP w/Hypermemory
support
PanelsAll display assemblies support
privacy filter
14.0-in HD AntiGlare
●
14.0-in HD BrightView
●
14.0-in HD AntiGlare with
●
webcam
14.0-in HD BrightView
●
with webcam
15.6-in HD BrightView
●
15.6-in HD BrightView
●
with webcam
15.6-in HD BrightView
●
with webcam and WWAN
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2Chapter 1 Product description
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Memory2 customer-accessible/
Supports dual-channel memory √√√√√√
Supports up to 4 GB of system
Supports up to 8 GB of system
PC2-5300, 800-MHz, DDR2√√√√√√
Supports the following
Supports the following
15.6-in HD+ AntiGlare
●
with webcam
15.6-in HD+ AntiGlare
●
with webcam and WWAN
upgradable memory module
slots
RAM
RAM
configuration in all countries
and regions except Brazil:
8192-MB total system
●
memory (4096 x 2, dualchannel)
configurations in all countries
and regions except Brazil:
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4096-MB total system
●
memory (4096 × 1, dualchannel)
4096-MB total system
●
memory (2048 × 2, dualchannel)
3072-MB total system
●
memory (2048 + 1024)
2048-MB total system
●
memory (1024 × 2, dualchannel)
2048-MB total system
●
memory (2048 × 1)
1024-MB total system
●
memory (1024 × 1)
3
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Supports the following
configurations only in Brazil:
3072-MB total system
●
memory (2048 x 1024,
dual-channel)
2048-MB total system
●
memory (2048 × 1)
2048-MB total system
●
memory (1024 × 2, dualchannel)
1024-MB total system
●
memory (1024 × 1)
PC3-10600, 1333-MHz, DDR3√√√√√√
Supports the following
configurations in all countries
and regions except Brazil:
8092-MB total system
●
memory (4096 x 2, dualchannel)
Supports the following
configurations in all countries
and regions except Brazil:
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√√√√
√√√√√√
4096-MB total system
●
memory (4096 x 1)
4096-MB total system
●
memory (2048 x 2, dualchannel)
3072-MB total system
●
memory (2048 + 1024,
dual-channel)
2048-MB total system
●
memory (2048 x 1)
2048-MB total system
●
memory (1024 x 2, dualchannel)
1024-MB total system
●
memory (1024 x 1)
Supports the following
configurations only in Brazil:
3072-MB total system
●
memory (2048 + 1024,
dual-channel)
2048-MB total system
●
memory (2048 x 1)
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4Chapter 1 Product description
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Hard drivesSupports 9.5-mm, 6.35-cm
(2.50-in) hard drives
Customer-accessible√√√√√√
Serial ATA√√√√√√
Supports the following drives:
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
320-GB, 7200-rpm
●
320-GB, 5400-rpm
●
250-GB, 7200-rpm
●
250-GB, 5400-rpm
●
160-GB, 7200-rpm
●
160-GB, 5400-rpm
●
HP 3D DriveGuard (not
available on Linux)
Optical drives Fixed√√√√√√
12.7-mm tray load√√√√√√
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Supports option of no optical
drive
Supports the following drives:
Diskette drive Supports external USB diskette
AudioHD audio - ADI1984√√√√√√
Modem56K V.92 3.8 cm (1.5-in) data/
Supports no modem option√√√√√√
Ethernet10/100/1000 Ethernet network
S3/S4/S5 wake on LAN: AC -
DVD-ROM Drive
●
DVD±RW and CD-RW
●
SuperMulti Double-Layer
Combo Drive with
Lightscribe
Blu-ray ROM DVD±RW
●
SuperMulti DL Drive
drive only
fax modem
interface card (NIC)
yes
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WirelessIntegrated WLAN options by way of wireless module:
5
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
2 WLAN antennas built into
display assembly
Support for no-WLAN option√√√√√√
Support for the following WLAN
formats:
Broadcom 802.11a/b/g/n
●
Broadcom 802.11b/g
●
Integrated personal area network (PAN) options by way of Bluetooth® module:
Bluetooth 2.1√√√√√√
Bluetooth 2.0√√√√√√
Integrated WWAN options by way of HP Mobile Broadband Module:
Intel 802.11 a/b/g
●
Intel 802.11 a/b/g/n
●
Intel Wi-Fi Link 1000,
●
802.11b/g
Intel Wi-Fi Link 1000,
●
802.11 b/g/n
Support for no-WPAN option√√√√√√
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External
media cards
Media Card Reader supporting
PortsAudio-in (stereo microphone)√√√√√√
Audio-out (stereo headphone)√√√√√√
RJ-11 (modem)√√√√√√
RJ-45 (Ethernet, includes link
USB 2.0 (4)√√√√√√
VGA (Dsub 15-pin) supporting
WWAN module UNDP with 2
antennas (not available with
Linux)
One ExpressCard/54 slot√√√√√√
Memory Stick (MS), Memory
Stick Pro (MSP), Secure Digital
(SD) Memory Card, Secure
Digital High Capacity (SDHC)
Memory Card, MultiMediaCard
(MMC), and xD-Picture Card
formats
and activity lights)
1600 × 1200 external resolution
at 75-GHz (hot plug/unplug with
auto-detect)
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6Chapter 1 Product description
CategoryDescription14” UMA/
GL40
Multi-pin AC power√√√√√√
HDMI√√√√√√
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Keyboard/
pointing
devices
15.6-in keyboard with
TouchPad only, with 2
Power
requirements
90-W AC adapter with localized
6-cell, 47-Wh Li-ion battery√√√
8-cell, 63-Wh Li-ion battery√√√
6-cell, 47-Wh Li-ion battery√√√
SecuritySupports Kensington security
Operating
system
14.0-in keyboard with
TouchPad
TouchPad
TouchPad buttons and vertical
scrolling (taps enabled as
default)
65-W AC adapter with localized
cable plug support (3-wire plug
with ground pin)
cable plug support (3-wire plug
with ground pin)
lock
Preinstalled with Microsoft®
Office:
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√√√√√√
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√√
√√√√√√
Windows 7 Home Basic 32 with
Office 2007 Ready (excludes
Japan)
Windows 7 Home Premium 32
with Office 2007 Ready
(excludes Japan)
Windows 7 Home Premium 32
E with Office 2007 Ready
(excludes Japan)
Windows 7 Home Premium 32
with Office 2007 Personal
(Japan only)
Windows 7 Home Premium 32
E with Office 2007 Personal
with PowerPoint (Japan only)
Windows 7 Home Premium 32
with Office 2007 Professional
(Japan only)
Windows 7 Professional with
Office 2007 Ready (excludes
Japan)
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7
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Windows 7 Professional with
Office 2007 Ready (excludes
Japan)
Windows 7 Professional with
Office 2007 Personal (Japan
only)
Windows 7 Professional with
Office 2007 Personal with
PowerPoint (Japan only)
Windows 7 Professional with
Office 2007 Professional
(Japan only)
Windows Vista® Home Basic
32 with Office 2007 Ready
Windows Vista Home Basic 32
with Office 2007 Personal
(Japan only)
Windows Vista Home Basic 32
with Office 2007 Personal with
PowerPoint (Japan only)
Windows Vista Home Basic 32
with Office 2007 Professional
(Japan only)
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Windows Vista Home Premium
32 with Office 2007 Ready
Windows Vista Business 32
with Office 2007 Ready
Windows Vista Business 32
with Office 2007 Personal
(Japan only)
Windows Vista Business 32
with Office Personal with
PowerPoint (Japan only)
Windows Vista Business 32
with Office Professional (Japan
only)
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Ready
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal (Japan
only)
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal with
PowerPoint (Japan only)
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8Chapter 1 Product description
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Professional
(Japan only)
SuSE Linux√√√√√√
Preinstalled:
Windows 7 Professional 32
(Japan only)
Windows 7 Home Premium 32
(Japan only)
Windows Vista Home Basic 32
with MS Basics (Japan only)
Windows Vista Business 32
with MS Basics (Japan only)
Windows Vista Business 32
(with XP Professional images)
with MS Basics (Japan only)
FreeDOS√√√√√√
RedFlag Linux (People's
Republic of China only)
Restore media:
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√√√√√√
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Windows 7 Home Basic 32√√√√√√
Windows 7 Home Premium 32√√√√√√
Windows 7 Home Premium 64√√√√√√
Windows 7 Professional 32√√√√√√
Windows 7 Professional 64√√√√√√
DRDVD Windows 7√√√√√√
Windows Vista Home Basic 32 √√√√√√
Windows Vista Home Premium √√√√√√
Windows Vista Business 32√√√√√√
Windows® XP Professional√√√√√√
SuSE Linux√√√√√√
Red Flag Linux (in the People's
Republic of China only)
DRDVD Windows Vista√√√√√√
DRDVD Windows XP Pro√√√√√√
Windows Vista Office Ready
DVD
√√√√√√
√√√√√√
9
CategoryDescription14” UMA/
GL40
Certified: Microsoft® WHQL√√√√√√
Web Support:√√√√√√
All Windows Vista versions√√√√√√
Windows XP Professional√√√√√√
SuSE Linux√√√√√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√√√
Battery (system)√√√√
Hard drive√√√√
Memory module√√√√
Optical drive√√√√
WLAN module√√√√
WWAN module√√√
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
10Chapter 1 Product description
2External component identification
Windows Vista and Windows XP
Display
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Internal display switchTurns off the display if the display is closed while the power is on.
(2)Internal microphone Records sound.
(3)Webcam light (select models only)On: The webcam is in use.
(4)Webcam (select models only)Records audio and video and captures still photographs.
Windows Vista and Windows XP11
Top components
Pointing devices
ComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings.
To view or change pointing device preferences in Windows Vista, select Start>Control Panel>Hardware and Sound>
Mouse. To view or change pointing device preferences in Windows XP, select Start > Control Panel > Printers and Other
Hardware > Mouse.
12Chapter 2 External component identification
Lights
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Info Center/QuickLook light
(3)Power light
On: The computer is on.
●
Blinking (5 times):
●
When the computer is on, press button to launch Info
◦
Center.
When the computer is off or in Hibernation, press button
◦
to launch QuickLook.
Off: The computer is off or in the Sleep state (Windows Vista)
●
or Standby (Windows XP).
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows Vista)
●
or Standby (Windows XP).
Off: The computer is off or in Hibernation.
●
Windows Vista and Windows XP13
Buttons, switches, and speakers
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Internal display switchTurns off the display if the display is closed while the power is on.
(3)Info Center/Quick Look buttonLaunches Info Center or QuickLook.
(4)Power button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button to shut down the
●
computer.
When the computer is in the Sleep state (Windows Vista) or
●
Standby (Windows XP), press the button briefly to exit Sleep
or Standby.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings and how to change them,
select Start>Control Panel>System and Maintenance>Power Options.
14Chapter 2 External component identification
Keys
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysWhen the keypad has been enabled, the keys can be used like the
(6)Function keysExecute frequently used system functions when pressed in
fn key.
combination with a function key, the num lk key, or the esc key.
keys on an external numeric keypad.
combination with the fn key.
Windows Vista and Windows XP15
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Integrated numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
16Chapter 2 External component identification
Front components
ComponentDescription
(1)Drive light
(2)Wireless switchTurns the wireless feature on or off but does not establish a
(3)Wireless light
(4)Media Card ReaderSupports the following optional digital card formats:
Blinking turquoise: The hard drive or optical drive is being
●
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
wireless connection.
NOTE: You must set up or access a wireless network to establish
a wireless connection.
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital High Speed (SDHS) Memory Card
●
xD-Picture Card (XD)
●
xD-Picture Card (XD) Type H
●
xD-Picture Card (XD) Type M
●
(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Windows Vista and Windows XP17
Right-side components
ComponentDescription
(1)USB ports (2)Connect optional USB devices.
(2)RJ-11 (modem) jack (select models only)Connects a modem cable.
(3)Optical drive (select models only)Reads optical discs and, on select models, also writes to optical
(4)Optical drive light (select models only)Blinking: The optical drive is being accessed.
(5)Battery light
(6)Power connectorConnects an AC adapter.
discs.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
(2)Security cable slotAttaches an optional security cable to the computer.
(3)RJ-45 (network) jackConnects a network cable.
(4)VentEnables airflow to cool internal components.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(5)External monitor portConnects an external VGA monitor or projector.
(6)HDMI portConnect an optional HDMI device.
(7)USB ports (2)Connect optional USB devices.
Windows Vista and Windows XP19
Bottom components
ComponentDescription
(1)Battery release latches (2)Release the battery from the battery bay.
(2)Battery bayHolds the battery.
20Chapter 2 External component identification
Wireless antennas
ComponentDescription
(1)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
*To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to
your country or region. These notices are located on the User Guide disc that has been provided with your computer.
NOTE:The antennas are not visible from the outside of the computer. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
Windows Vista and Windows XP21
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)Battery*Powers the computer when the computer is not plugged into
external power.
(3)AC adapterConverts AC power to DC power.
*Batteries and power cords vary in appearance by country or region.
22Chapter 2 External component identification
Linux
Display
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Internal display switchTurns off the display if the display is closed while the power is on.
(2)Internal microphoneRecords sound.
(3)Webcam light (select models only)On: The webcam is in use.
(4)Webcam (select models only)Records audio and video and captures still photographs.
Linux23
Top components
Pointing devices
ComponentDescription
(1)TouchPadMoves the pointer and selects or activates items on the screen.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad buttonFunctions like the right button on an external mouse.
24Chapter 2 External component identification
Lights
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Info Center/QuickLook light
(3)Power light
On: The computer is on.
●
Blinking (5 times):
●
When the computer is on, press button to launch Info
◦
Center.
When the computer is off or in Hibernation, press button
◦
to launch QuickLook.
Off: The computer is off or in the Suspend or Hibernation state.
●
On: The computer is on.
●
Blinking: The computer is in Suspend.
●
Off: The computer is off or in Hibernation.
●
Linux25
Buttons, switch, and speakers
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Internal display switchTurns off the display if the display is closed while the power is on.
(3)Info Center/QuickLook buttonLaunches Info Center or QuickLook.
(4)Power button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button to shut down the
●
computer.
When the computer is in Suspend, press the button briefly to
●
exit Suspend.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and operating system
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
To learn more about your power settings and how to change them,
select Computer>Control Center>System>PowerManagement.
26Chapter 2 External component identification
Keys
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key, the num lk key, or the esc key.
(3)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
(4)Embedded numeric keypad keysWhen the keypad has been enabled, the keys can be used like the
keys on an external numeric keypad when pressed in combination
with the fn and num lk keys.
Linux27
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
fn key.
(2)fn keyExecutes frequently used system functions when pressed in
(3)Function keysExecute frequently used system functions when pressed in
(4)Integrated numeric keypad keysCan be used like the keys on an external numeric keypad.
Front components
ComponentDescription
(1)Drive lightBlinking turquoise: The hard drive or optical drive is being
(2)Wireless switchTurns the wireless feature on or off but does not establish a
combination with a function key or the esc key.
combination with the fn key.
accessed.
wireless connection.
NOTE: You must set up or access a wireless network to establish
a wireless connection.
(3)Wireless light
(4)Media Card ReaderSupports the following optional digital card formats:
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital High Speed (SDHS) Memory Card
●
xD-Picture Card (XD)
●
xD-Picture Card (XD) Type H
●
xD-Picture Card (XD) Type M
●
28Chapter 2 External component identification
ComponentDescription
(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
(6)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
Right-side components
ComponentDescription
(1)USB ports (2)Connect optional USB devices.
(2)RJ-11 (modem) jack (select models only)Connects a modem cable.
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
microphone, or monaural microphone.
(3)Optical drive (select models only)Reads optical discs and, on select models, also writes to optical
discs.
(4)Optical drive light (select models only)Blinking: The optical drive is being accessed.
(5)Battery light
(6)Power connectorConnects an AC adapter.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
●
Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
(2)Security cable slotAttaches an optional security cable to the computer.
(3)RJ-45 (network) jackConnects a network cable.
(4)VentEnables airflow to cool internal components.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(5)External monitor portConnects an external VGA monitor or projector.
(6)HDMI portConnects an optional HDMI device
(7)USB ports (2)Connect optional USB devices.
30Chapter 2 External component identification
Bottom components
ComponentDescription
(1)Battery release latches (2)Release the battery from the battery bay.
(2)Battery bayHolds the battery.
Linux31
Wireless antennas
ComponentDescription
(1)WWAN antennas (2)* (select models only)Send and receive wireless signals to communicate with wireless
wide-area networks (WWAN).
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
*To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to
your country or region. These notices are located on the User Guide disc that has been provided with your computer.
NOTE:The antennas are not visible from the outside of the computer. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
32Chapter 2 External component identification
Additional hardware components
ComponentDescription
(1)Power cord*Connects an AC adapter to an AC outlet.
(2)Battery*Powers the computer when the computer is not plugged into
external power.
(3)AC adapterConverts AC power to DC power.
*Batteries and power cords vary in appearance by country or region.
Linux33
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for your computer.
(5) Warranty period: This number describes the duration of the warranty period for this computer.
34Chapter 3 Illustrated parts catalog
Computer major components
ItemDescriptionSpare part number
(1)Display assembly (includes 2 WLAN antenna transceivers and cables and, on select computer models, 2 WWAN
antenna transceivers and cables)
NOTE: WWAN is available only on 15.6-in models.
For use only with black computers with 15.6-in displays
15.6-in HD WXGA BrightView display assembly (1366×768 resolution)
●
15.6-in HD WXGA BrightView display assembly for use in computers equipped with a
●
webcam (1366×768 resolution)
535850-001
535853-001
Computer major components35
ItemDescriptionSpare part number
For use only with red computers with 15.6-in displays
15.6-in HD WXGA BrightView display assembly for use in computers with a webcam and
●
WWAN module (1366×768 resolution)
15.6-in HD WXGA AntiGlare display assembly (1366×768 resolution)
●
15.6-in WXGA HD AntiGlare display assembly for use on computers equipped with a
●
webcam (1366×768 resolution)
15.6-in WXGA HD+ AntiGlare display assembly for use on computers equipped with a
●
webcam (1600×900 resolution)
15.6-in WXGA HD AntiGlare display assembly for use in computers with a webcam and
●
a WWAN module (1366×768 resolution)
15.6-in WXGA HD+ AntiGlare display assembly for use in computers with a webcam and
●
a WWAN module (1600×900 resolution)
15.6-in HD WXGA BrightView display assembly (1366×768 resolution)
●
15.6-in HD WXGA BrightView display assembly for use in computers equipped with a
●
webcam (1366×768 resolution)
15.6-in HD WXGA BrightView display assembly for use in computers with a webcam and
●
WWAN module (1366×768 resolution)
15.6-in HD WXGA AntiGlare display assembly (1366×768 resolution)
●
15.6-in WXGA HD AntiGlare display assembly for use on computers equipped with a
●
webcam (1366×768 resolution)
535854-001
535849-001
535851-001
535855-001
535852-001
535856-001
572716-001
572719-001
572720-001
572715-001
572717-001
For use only with black computers with 14.0-in displays
For use only with red computers
15.6-in WXGA HD+ AntiGlare display assembly for use on computers equipped with a
●
webcam (1600×900 resolution)
15.6-in WXGA HD AntiGlare display assembly for use in computers with a webcam and
●
a WWAN module (1366×768 resolution)
15.6-in WXGA HD+ AntiGlare display assembly for use in computers with a webcam and
●
a WWAN module (1600×900 resolution)
14.0-in WXGA HD BrightView display assembly
●
14.0-in WXGA HD BrightView display assembly for use in computers equipped with a
●
webcam
14.0-in WXGA HD AntiGlare display assembly
●
14.0-in WXGA HD AntiGlare display assembly for use in computers equipped with a
●
webcam
14.0-in WXGA HD BrightView display assembly
●
14.0-in WXGA HD BrightView display assembly for use in computers equipped with a
●
webcam
14.0-in WXGA HD AntiGlare display assembly
●
14.0-in WXGA HD AntiGlare display assembly for use in computers equipped with a
●
webcam
572721-001
572718-001
572722-001
535844-001
535847-001
535843-001
535846-001
572710-001
572713-001
572709-001
572712-001
(2)Switch cover
36Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
For use in black computers with 15-in displays535861-001
For use in red computers with 15-in displays572726-001
For use in black computers with 14-in displays535860-001
For use in red computers with 14-in displays572725-001
(3)Keyboard
NOTE: For a detailed list of available keyboards, see
For use in computers with 14-in displays536410-xxx
(4)Palm rest (includes TouchPad)
For use in black computers with 15-in displays535868-001
For use in red computers with 15-in displays572728-001
For use in black computers with 14-in displays535867-001
For use in red computers with 14-in displays572727-001
(5)Power button board
For use in computers with 15-in displays574513-001
For use in computers with 14-in displays574514-001
(6)Speakers
For use in computers with 15-in displays536598-001
For use in computers with 14-in displays536420-001
(7)Top cover
For use in computers with 15-in displays535866-001
For use in computers with 15-in displays536537-xxx
Sequential part number listing on page 48.
For use in computers with 14-in displays535865-001
(8)Modem module
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part numbers 536539-001 (for
computers with 15-in displays) and 536538-001 (for computers with 14-in displays). See
Kit on page 45 for more Cable Kit spare part information.
For use in all countries and regions except Australia and New Zealand510100-001
For use only in Australia and New Zealand510100-011
(9)Fan535766-001
Heat sink
(10a)For use in computers with discrete graphics subsystems535767-001
(10b)For use in computers with UMA graphics subsystems535859-001
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module (for use in all countries and regions
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module482957-001
Broadcom 4322 802.11a/b/g/n WLAN modules
T4300 2.1-GHz (1-MB L2 cache, 800-MHz FSB)
●
T4400 2.2-GHz (1-MB L2 cache, 800-MHz FSB)
●
T1600 1.66-GHz (1-MB L2 cache, 667-MHz FSB)
●
T1700 1.83-GHz (1-MB L2 cache, 667-MHz FSB)
●
T3000 1.8-GHz (1-MB L2 cache, 800-MHz FSB)
●
T3100 1.9-GHz (1-MB L2 cache, 800-MHz FSB)
●
except Pakistan, Russia, and the Ukraine)
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua
New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
572929-001
584296-001
532324-001
534084-001
572926-001
572925-001
480985-001
504664-001
504664-002
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
504593-003
Computer major components39
ItemDescriptionSpare part number
Broadcom 4322 AGN 802.11a/b/g WLAN module
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua
New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua
New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
504593-004
518434-001
40Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module:
For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, the
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua
New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
Bahamas, Barbados, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria,
Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
France, French Guiana, Guadeloupe, Guam, Georgia, Germany, Ghana, Greece, Guatemala,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,
Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco,
Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria,
Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto
Rico, Quatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia,
South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania,
Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, the United Kingdom, the United
States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
8-cell, 63-Wh for use in computers with 15-in displays535753-001
6-cell, 47-Wh for use in computers with 15-in displays536418-001
500-GB, 7200-rpm575195-001
DVD-ROM Drive 536415-001
6-cell, 47-Wh for use in computers with 14-in displays572032-001
42Chapter 3 Illustrated parts catalog
Display assembly components
ItemDescriptionSpare part number
(1)Display bezel
For use in computers with 15-in displays with a webcam536421-001
For use in computers with 15-in displays without a webcam536424-001
For use in computers with 14-in displays with a webcam536423-001
For use in computers with 14-in displays without a webcam536422-001
(2)Display Hinge Kit
For use in computers with 15-in displays535872-001
Display assembly components43
ItemDescriptionSpare part number
For use in computers with 14-in displays535871-001
(3)Webcam module535797-001
Display Cable Kit
For use in computers with 15-in HD displays536433-001
For use in computers with 14-in displays536430-001
(4a)Microphone cable
(4b)WLAN antenna transceivers and cables
(4c)WWAN antenna transceivers and cables
(4d)Display/webcam cable
(5)Display enclosure
For use in black computers with 15-in displays536426-001
For use in red computers with 15-in displays572724-001
For use in black computers with 14-in displays536425-001
For use in red computers with 14-in displays572723-001
Plastics Kit
ItemDescriptionSpare part number
Plastics Kit:535780-001
(1)ExpressCard slot bezel
(2)Optical drive bezel
44Chapter 3 Illustrated parts catalog
Cable Kit
ItemDescriptionSpare part number
Cable Kit:
For use in computers with 15-in displays536539-001
For use in computers with 14-in displays536538-001
(1)TouchPad cable
(2)RJ-45 cable
(3)Bluetooth cable
(4)Power button board cable
(5)USB cable
(6)Power cable
(7)RJ-11 (modem) jack cable
Cable Kit45
Mass storage devices
ItemDescriptionSpare part number
(1)Hard drive (includes bracket)
500-GB, 7200-rpm575195-001
500-GB, 5400-rpm536414-001
320-GB, 7200-rpm575194-001
320-GB, 5400-rpm536413-001
250-GB, 7200-rpm538972-001
250-GB, 5400-rpm536412-001
160-GB, 7200-rpm538971-001
160-GB, 5400-rpm536411-001
(2)Optical drive (includes bezel)
DVD±RW Double-Layer Drive with LightScribe536416-001
DVD-ROM Drive536415-001
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer536417-001
46Chapter 3 Illustrated parts catalog
Miscellaneous parts
DescriptionSpare part number
AC adapters
65-W AC adapter
90-W Slimline AC adapter (for use in all countries and regions except India)463955-001
90-W Slimline NPFC AC adapter (for use in India)463956-001
90-W Slimline PFC AC adapter (for use in India)535593-001
Power cords
For use in the United States
For use in Australia and New Zealand246959-011
For use in Europe, the Middle East, and Africa246959-021
For use in the United Kingdom246959-031
For use in Italy246959-061
For use in Denmark246959-081
For use in Switzerland246959-AG1
For use in Brazil246959-201
For use in Japan246959-291
For use in South Korea246959-AD1
For use in Israel246959-BB1
463958-001
246959-001
Screw Kit, includes:
Phillips PM3.0×4.0 screw
●
Phillips PM2.0x3.0 screw
●
Phillips PM2.5×9.0 captive screw
●
Phillips PM2.5×11.0 captive screw
●
Phillips PM3.0×8.0 screw
●
Phillips PM2.0×4.0 screw
●
Phillips PM2.5×3.0 screw
●
Phillips PM2.5×3.0 broadhead screw
●
Phillips PM2.5×7.0 screw
●
Phillips PM2.5×6.0 screw
●
Phillips PM2.5×4.5 screw
●
535870-001
Miscellaneous parts47
Sequential part number listing
Spare part
number
246959-001Power cord for use in the United States
246959-011Power cord for use in Australia and New Zealand
246959-021Power cord for use in Europe, the Middle East, and Africa
246959-031Power cord for use in the United Kingdom
246959-061Power cord for use in Italy
246959-081Power cord for use in Denmark
246959-201Power cord for use in Brazil
246959-291Power cord for use in Japan
246959-AD1Power cord for use in South Korea
246959-AG1Power cord for use in Switzerland
246959-BB1Power cord for use in Israel
449137-001RTC battery
463955-00190-W Slimline AC adapter (for use in all countries and regions except India)
463956-00190-W Slimline NPFC AC adapter (for use in India)
463958-00165-W AC adapter
Description
480985-001Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia,
and the Ukraine
482957-001Intel Wi-Fi Link 5100 802.11a/b/g WLAN module
483113-001HP Integrated Bluetooth 2.0 module for use in all countries and regions except Japan and Asia Pacific (does
not include the Bluetooth module cable)
483377-001HP Mobile Broadband Module
483377-002HP Mobile Broadband Module
504593-003Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada,
the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
48Chapter 3 Illustrated parts catalog
Spare part
number
504593-004Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
504664-001Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the
504664-002Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Description
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San
Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San
Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San
Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
536429-001Display cable for use in computers with 14-in displays
536430-001Display Cable Kit for use in computers with 14-in displays
536431-001Display cable for use in computers with 15-in HD displays
536433-001Display Cable Kit for use in computers with 15-in displays
536537-001Keyboard for use in the United States on computers with 15-in displays
536537-031Keyboard for use in the United Kingdom on computers with 15-in displays
536537-041Keyboard for use in Germany on computers with 15-in displays
536537-051Keyboard for use in France on computers with 15-in displays
536537-061Keyboard for use in Italy on computers with 15-in displays
536537-071Keyboard for use in Spain on computers with 15-in displays
536537-081Keyboard for use in Denmark on computers with 15-in displays
536537-091Keyboard for use in Norway on computers with 15-in displays
536537-121Keyboard for use in French Canada on computers with 15-in displays
536537-131Keyboard for use in Portugal only on computers with 15-in displays
536537-141Keyboard for use in Turkey only on computers with 15-in displays
536537-161Keyboard for use in Latin America on computers with 15-in displays
536537-171Keyboard for use in Saudi Arabia on computers with 15-in displays
536537-201Keyboard for use in Brazil on computers with 15-in displays
52Chapter 3 Illustrated parts catalog
Spare part
number
536537-211Keyboard for use in Hungary on computers with 15-in displays
536537-221Keyboard for use in the Czech Republic on computers with 15-in displays
536537-231Keyboard for use in Slovakia on computers with 15-in displays
536537-251Keyboard for use in Russia on computers with 15-in displays
536537-261Keyboard for use in Bulgaria on computers with 15-in displays
536537-281Keyboard for use in Thailand on computers with 15-in displays
536537-291Keyboard for use in Japan on computers with 15-in displays
536537-A41Keyboard for use in Europe on computers with 15-in displays
536537-AB1Keyboard for use in Taiwan on computers with 15-in displays
536537-AD1Keyboard for use in South Korea on computers with 15-in displays
536537-B31Keyboard for International use on computers with 15-in displays
536537-B71Keyboard for use in Finland on computers with 15-in displays
536537-BA1Keyboard for use in Slovenia on computers with 15-in displays
536537-BB1Keyboard for use in Israel on computers with 15-in displays
536537-BG1Keyboard for use in Switzerland on computers with 15-in displays
Description
536537-DD1Keyboard for use in Iceland on computers with 15-in displays
536537-DJ1Keyboard for use in Greece on computers with 15-in displays
536538-001Cable Kit for use in computers with 14-in displays
536539-001Cable Kit for use in computers with 15-in displays
536598-001Speakers for use in computers with 15-in displays
536599-001SIM
537921-001HP Integrated Bluetooth 2.1 module
538971-001160-GB, 7200-rpm hard drive (includes hard drive bracket)
538972-001160-GB, 7200-rpm hard drive (includes hard drive bracket)
572032-0016-cell, 47-Wh Li-ion battery for use in computers with 14-in displays
572520-001Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Barbados, Belgium, Bolivia, Bosnia and Herzegovina, Brazil,
Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French
Guiana, Guadeloupe, Guam, Georgia, Germany, Ghana, Greece, Guatemala, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,
Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique,
Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Nigeria, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal,
Puerto Rico, Quatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South
Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and
Tobago, Turkey, United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin
Islands, Venezuela, and Vietnam
572709-00114.0-in WXGA HD AntiGlare display assembly for use in red computers
Sequential part number listing53
Spare part
number
572710-00114.0-in WXGA HD BrightView display assembly for use in red computers
572712-00114.0-in WXGA HD AntiGlare display assembly for use in red computers equipped with a webcam
572713-00114.0-in WXGA HD BrightView display assembly for use in red computers equipped with a webcam
572715-00115.6-in HD WXGA AntiGlare display assembly for use in red computers (1366×768 resolution)
572716-00115.6-in HD WXGA BrightView display assembly for use in red computers (1366×768 resolution)
572717-00115.6-in WXGA HD AntiGlare display assembly for use on red computers equipped with a webcam (1366×768
572718-00115.6-in WXGA HD AntiGlare display assembly for use in red computers with a webcam and a WWAN module
572719-00115.6-in HD WXGA BrightView display assembly for use in red computers equipped with a webcam (1366×768
572720-00115.6-in HD WXGA BrightView display assembly for use in red computers with a webcam and WWAN module
572721-00115.6-in WXGA HD+ AntiGlare display assembly for use in red computers equipped with a webcam (1600×900
572722-00115.6-in WXGA HD+ AntiGlare display assembly for use in red computers with a webcam and a WWAN module
Description
resolution)
(1366×768 resolution)
resolution)
(1366×768 resolution)
resolution)
(1600×900 resolution)
572723-001Display enclosure for use in red computers with 14-in displays
572724-001Display enclosure for use in red computers with 15-in displays
572725-001Switch cover for use in red computers with 14-in displays
572726-001Switch cover for use in red computers with 15-in displays
572727-001Palm rest for use in red computers with 14-in displays (includes TouchPad)
572728-001Palm rest for use in red computers with 15-in displays (includes TouchPad)
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Torx T8 screwdriver
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
56Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements57
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Relative humidity
58Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
Preliminary replacement requirements59
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
60Chapter 4 Removal and replacement procedures
Component replacement procedures
This section provides removal and replacement procedures.
There are as many as 121 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support
for the computer.
(5) Warranty period: This number describes the duration of the warranty period for this computer.
Component replacement procedures61
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare
part number 535793-001. There are 8 rubber feet that attach to the base enclosure in the locations
illustrated below.
62Chapter 4 Removal and replacement procedures
Battery
DescriptionSpare part number
8-cell, 63-Wh Li-on battery for use in computers with 15-in displays535753-001
6-cell, 47-Wh Li-on battery for use in computers with 15-in displays536418-001
6-cell, 47-Wh Li-on battery for use in computers with 14-in displays572032-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the battery:
1.Turn the computer upside-down on a flat surface with the battery bay toward you.
2.Slide the battery release latches (1) to release the battery.
3.Remove the battery (2) from the computer.
Install the battery by inserting it into the battery bay until you hear a click.
Component replacement procedures63
Switch cover and keyboard
DescriptionSpare part number
Switch covers
For use in black computers with 15-in displays
For use in red computers with 15-in displays572726-001
For use in black computers with 14-in displays535860-001
For use in red computers with 14-in displays572725-001
Keyboards for use in computers with 15-in displays536537-xxx
Keyboards for use in computers with 14-in displays536410-xxx
NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 48.
535861-001
Before removing the switch cover and keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 63).
Remove the switch cover and keyboard:
1.Position the computer upside-down with the rear toward you.
64Chapter 4 Removal and replacement procedures
2.To remove the switch cover on 15-in models, remove the following screws:
(1) Two screw covers and two PM2.5×3.0 screws
(2) Five PM2.5×3.0 broadhead screws
(3) Two PM2.0×3.0 screws
– or –
To remove the switch cover on 14-in models, remove the following screws:
(1) Two screw covers and two PM2.5×3.0 screws
(2) Two PM2.5×3.0 broadhead screws
(3) Two PM2.0×3.0 screws
3.Open the computer as far as possible.
Component replacement procedures65
4.Slide the switch cover back (1), and then remove it from the computer (2).
5.On computers with 15-in displays, remove the two Phillips PM2.5×3.0 screws that secure the
keyboard to the computer.
– or –
On computers with 14-in displays, remove the three Phillips PM2.5×3.0 screws that secure the
keyboard to the computer.
66Chapter 4 Removal and replacement procedures
6.Slide the keyboard back toward the display (1), and then rotate it forward (2) until it rests upside-
down on the palm rest.
7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
disconnect the keyboard cable (2) from the system board.
8.Remove the keyboard.
Reverse this procedure to install the switch cover and keyboard.
Component replacement procedures67
Memory module
NOTE:Older models use DDR2 memory, while newer models use DDR3 memory. You cannot use
model numbers to determine the type of memory a model uses.
NOTE:When adding a second memory module, be sure it is the same type and speed as the installed
memory module. DDR2 memory modules cannot be mixed with DDR3 memory modules.
DescriptionSpare part number
For use in models that use DDR2 memory
2-GB (PC2-6400, 800-MHz, DDR2)536428-001
1-GB (PC2-6400,800-MHz, DDR2)536427-001
For use in models that use DDR3 memory
2-GB (PC3-10600, 1333-MHz, DDR3)587831-001
1-GB (PC3-10600, 1333-MHz, DDR3)587830-001
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the switch cover and keyboard (see
Battery on page 63).
Switch cover and keyboard on page 64).
Remove the memory module:
1.Position the computer right-side up with the front toward you.
2.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
68Chapter 4 Removal and replacement procedures
3.Remove the memory module (2) by pulling the module away from the slot at an angle.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
Optical drive
NOTE:All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
DVD±RW Double-Layer Drive with LightScribe (includes bezel)536416-001
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (includes bezel) 536417-001
DVD-ROM Drive (includes bezel)536415-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the switch cover and keyboard (see
Battery on page 63).
Switch cover and keyboard on page 64).
Component replacement procedures69
Remove the optical drive:
1.Position the computer with the right side toward you.
2.Remove the Phillips PM2.5×7.0 screw (1) that secures the optical drive to the computer.
NOTE:On 15-in models the screw is located in a hole in the top cover. See the first image below.
NOTE:On 14-in models the screw is located directly below the keyboard ZIF connector. See the
second image below.
3.Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the
tab to the right to release the optical drive from the computer.
70Chapter 4 Removal and replacement procedures
4.Remove the optical drive (3) from the computer.
NOTE:15-in model shown below
NOTE:14-in model shown below
Component replacement procedures71
5.If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward
you.
6.Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7.Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install an optical drive.
72Chapter 4 Removal and replacement procedures
Speakers
DescriptionSpare part number
For use in computers with 15-in displays536598-001
For use in computers with 14-in displays536420-001
Before removing the speakers, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the switch cover and keyboard (see
Battery on page 63).
Switch cover and keyboard on page 64).
Remove the speakers:
1.Position the computer right-side up with the front toward you.
2.Disconnect the speaker cable (1) from the system board.
NOTE:The two speakers are connected with a single cable.
3.Remove the four Phillips PM2.5×3.0 screws (2) that secure the speakers to the top cover.
4.Remove the speaker cable from the clips and routing channel, and then remove the speakers from
the computer (3).
Reverse this procedure to install the speakers.
Component replacement procedures73
WWAN module
NOTE:Only computers with 15-in displays include a WWAN module.
DescriptionSpare part number
HP Mobile Broadband Module483377-002
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore computer functionality, and then contact technical support through Help and Support.
Before removing the WWAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the switch cover and keyboard (see
Battery on page 63).
Switch cover and keyboard on page 64)
Remove the WWAN module:
1.Position the computer right-side up with the front toward you.
2.Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE:The red WWAN antenna cable is connected to the WLAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
3.Remove the two Phillips PM2.5×3.0 screws (2) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
74Chapter 4 Removal and replacement procedures
4.Remove the WWAN module (3) by pulling the module away from the slot at an angle.
Reverse this procedure to install the WWAN module.
Palm rest
NOTE:WWAN modules are designed with a notch (4) to prevent incorrect insertion.
DescriptionSpare part number
Palm rest for use in black computers with 15-in displays (includes TouchPad)535868-001
Palm rest for use in red computers with 15-in displays (includes TouchPad)572728-001
Palm rest for use in black computers with 14-in displays (includes TouchPad)535867-001
Palm rest for use in red computers with 14-in displays (includes TouchPad)572727-001
Before removing the palm rest, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the switch cover and keyboard (see
Battery on page 63).
Switch cover and keyboard on page 64)
Remove the palm rest:
1.Position the computer right-side up with the front toward you.
Component replacement procedures75
2.On 15-in models:
a.Remove the two Phillips PM2.5×3.0 broadhead screws (1) that secure the palm rest to the
computer.
b.Slide the palm rest back toward the display (2), and then lift and rotate the front edge (3) to
gain access to the TouchPad cable.
– or –
On 14-in models:
a.Remove the three Phillips PM2.5×3.0 broadhead screws (1) that secure the palm rest to the
computer.
b.Slide the palm rest back toward the display (2), and then lift the front edge (3) to gain access
to the TouchPad cable.
76Chapter 4 Removal and replacement procedures
3.Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the
TouchPad cable (2) from the system board.
4.Remove the palm rest.
Reverse this procedure to install the palm rest.
Component replacement procedures77
Hard drive
NOTE:The hard drive spare part kit includes a hard drive bracket.
DescriptionSpare part number
500-GB, 7200-rpm hard drive575195-001
500-GB, 5400-rpm hard drive536414-001
320-GB, 7200-rpm hard drive575194-001
320-GB, 5400-rpm hard drive536413-001
250-GB, 7200-rpm hard drive538972-001
250-GB, 5400-rpm hard drive536412-001
160-GB, 7200-rpm hard drive538971-001
160-GB, 5400-rpm hard drive536411-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 63).
5.Remove the following components:
a.Switch cover and keyboard (see
b.Palm rest (see
Palm rest on page 75)
Switch cover and keyboard on page 64)
Remove the hard drive:
1.Position the computer right-side up with the front toward you.
2.Remove the two Phillips PM2.0×4.0 screws (1) and loosen the Phillips PM2.5×11.0 captive screw
(2) that secures the hard drive to the computer.
3.Grasp the Mylar tab on the hard drive and slide the hard drive (3) to the left to disconnect it from
the system board.
78Chapter 4 Removal and replacement procedures
4.Remove the hard drive (4) from the hard drive bay.
5.If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive
bracket screws (1) from each side of the hard drive.
6.Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures79
WLAN module
DescriptionSpare part number
Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except
Pakistan, Russia, and the Ukraine
Intel Wi-Fi Link 5100 802.11a/b/g WLAN module482957-001
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
●
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
480985-001
504664-001
504664-002
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
504593-003
80Chapter 4 Removal and replacement procedures
DescriptionSpare part number
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
●
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4322 AGN 802.11a/b/g WLAN module
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam,
●
Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
504593-004
518434-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
●
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of
China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania,
Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the
United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518434-002
Component replacement procedures81
DescriptionSpare part number
Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module
For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, the
●
Bahamas, Barbados, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria,
Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,
France, French Guiana, Guadeloupe, Guam, Georgia, Germany, Ghana, Greece, Guatemala,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory
Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Liechtenstein,
Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico, Monaco,
Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria,
Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto
Rico, Quatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia,
South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania,
Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, the United Kingdom, the United
States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam
572520-001
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore computer functionality, and then contact technical support through Help and Support.
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 63).
5.Remove the following components:
a.Switch cover and keyboard (see
b.Palm rest (see
Palm rest on page 75)
Switch cover and keyboard on page 64)
Remove the WLAN module:
1.Position the computer right-side up with the front toward you.
2.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
3.Remove the two Phillips PM2.5×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
82Chapter 4 Removal and replacement procedures
4.Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE:WLAN modules are designed with a notch (4) to prevent incorrect insertion.
Reverse this procedure to install the WLAN module.
Component replacement procedures83
Display assembly on computers with 15-in displays
NOTE:For information about removing the display from 14-in models, see Display assembly on
computers with 14-in displays on page 97.
NOTE:The display assembly spare part kit includes 2 WLAN antenna transceivers and cables.
DescriptionSpare part number
For use only with black computers with 15.6-in displays
15.6-in WXGA HD BrightView display assembly
15.6-in WXGA HD BrightView display assembly for use in computers equipped with a webcam and
WWAN module
15.6-in WXGA HD BrightView display assembly for use on computers equipped with a webcam535853-001
15.6-in WXGA HD AntiGlare display assembly535849-001
15.6-in WXGA HD AntiGlare display assembly for use on computers equipped with a webcam535851-001
15.6-in WXGA HD+ AntiGlare display assembly for use on computers equipped with a webcam535855-001
15.6-in WXGA HD AntiGlare display assembly for use on computers equipped with a webcam and
WWAN
15.6-in WXGA HD+ AntiGlare display assembly for use on computers equipped with a webcam and
WWAN
For use only with red computers with 15.6-in displays
15.6-in HD WXGA BrightView display assembly (1366×768 resolution)572716-001
15.6-in HD WXGA BrightView display assembly for use in computers equipped with a webcam
(1366×768 resolution)
15.6-in HD WXGA BrightView display assembly for use in computers with a webcam and WWAN
module (1366×768 resolution)
15.6-in HD WXGA AntiGlare display assembly (1366×768 resolution)572715-001
535850-001
535854-001
535852-001
535856-001
572719-001
572720-001
15.6-in WXGA HD AntiGlare display assembly for use on computers equipped with a webcam
(1366×768 resolution)
15.6-in WXGA HD+ AntiGlare display assembly for use on computers equipped with a webcam
(1600×900 resolution)
15.6-in WXGA HD AntiGlare display assembly for use in computers with a webcam and a WWAN
module (1366×768 resolution)
15.6-in WXGA HD+ AntiGlare display assembly for use in computers with a webcam and a WWAN
module (1600×900 resolution)
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
84Chapter 4 Removal and replacement procedures
572717-001
572721-001
572718-001
572722-001
4.Remove the battery (see Battery on page 63).
5.Remove the following components:
a.Switch cover and keyboard (see
b.Speakers (see
c.Palm rest (see
Speakers on page 73)
Palm rest on page 75)
Switch cover and keyboard on page 64)
Remove the display cables:
1.Position the computer right-side up with the front toward you.
2.Open the computer as far as possible.
3.Disconnect the display panel and webcam cable (1) from the system board.
4.Remove the microphone module cable from the routing path (2), and then disconnect the cable
(3) from the system board.
5.Remove the WLAN wireless antenna cables (4) from the tape, clips, and routing channels built into
the top cover.
6.On models with a WWAN module, remove the WWAN wireless antenna cables (5) from the tape,
clips, and routing channels built into the top cover.
Remove the display assembly:
CAUTION:Support the display assembly when removing the following screws. Failure to support the
display assembly can result in damage to the display assembly and other computer components.
1.Remove the six Phillips PM2.5×6.0 screws (1) that secure the display assembly to the computer.
Component replacement procedures85
2.Lift the display assembly (2) straight up and remove it.
3.If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the eight
rubber screw covers (1) and the eight Phillips PM2.0×6.0 screws (2) that secure the display bezel
to the display assembly. The rubber screw covers are available in the Rubber Kit, spare part number
535793-001.
4.Remove the bezel:
a.Flex the top of the bezel until it disengages from the display enclosure (1).
b.Flex the inside bottom of the bezel until it disengages from the display enclosure (2).
c.Flex the outside bottom of the bezel until it disengages from the display enclosure (3).
d.Lift the bottom corners of the bezel until it disengages (4).
e.Lift the bezel at the seam in the hinges until it disengages (5).
f.Remove the bezel from the display enclosure.
86Chapter 4 Removal and replacement procedures
The display bezel is available using spare part numbers 536423-001 on computers with 14-in
displays and a webcam and 536422-001 on computers with 14-in displays and no webcam.
5.If it is necessary to replace the webcam module, gently pull the webcam module away from the
double-sided tape on the display enclosure (1), disconnect the webcam cable from the module
(2), and then remove the webcam. The webcam module can be ordered by using spare part number
535797-001.
NOTE:To replace the webcam module in the display enclosure, align the holes on the webcam
module with the pins on the display enclosure and press onto the double-sided tape.
Component replacement procedures87
6.If it is necessary to replace the display hinges, remove the display panel by removing the four
Phillips PM2.5×4.5 screws (1) that secure the panel to the display enclosure, and then remove the
panel from the enclosure (2).
7.Remove the eight Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel,
and then remove the display hinges (2). The left and right display hinges are available in the Display
Hinge Kit, spare part number 535872-001 for computers with 15-in displays.
88Chapter 4 Removal and replacement procedures
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