HP ProBook 4410s Notebook PC
HP ProBook 4411s Notebook PC
HP ProBook 4510s Notebook PC
Maintenance and Service Guide
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Core, and
Celeron are trademarks of Intel Corporation
in the United States and other countries.
Microsoft, Windows, and Windows Vista are
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: April 2009
Document Part Number: 536497-001
MSG revision history
RevisionPublication dateDescription
AOctober 2009
Added information indicating support for DDR3 memory in the following
●
location:
Updated commodities in the following location:
●
on page 1.
Added newly supported memory modules to spare parts listings in the following
●
locations:
listing on page 48, Memory module on page 68
Added newly supported processors to spare parts listings in the following
●
locations:
listing on page 48, Processor on page 110
Added newly supported WLAN modules to spare parts listings in the following
●
locations:
listing on page 48, WLAN module on page 80
Added newly supported hard drives to spare parts listings in the following
●
locations:
listing on page 48, Mass storage devices on page 46, Hard drive
on page 78
Added a newly supported Bluetooth module to spare parts listings in the
●
following locations:
number listing on page 48, Bluetooth module on page 102
Added newly supported system boards to spare parts listings in the following
●
locations:
listing on page 48, System board on page 112
Memory module on page 68.
Product description
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part number
Computer major components on page 35, Sequential part
Computer major components on page 35, Sequential part number
Added newly supported AC adapter to spare parts listings in the following
●
locations:
on page 48
Changes to top cover descriptions in the following locations:
●
components on page 35, Sequential part number listing on page 48, Top
cover on page 90
Deleted display cable spare part from the following locations:
●
components on page 43Sequential part number listing on page 48, Display
assembly on computers with 15-in displays on page 84
Miscellaneous parts on page 47, Sequential part number listing
Computer major
Display assembly
iii
iv MSG revision history
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
v
vi Safety warning notice
Table of contents
1 Product description
2 External component identification
Windows Vista and Windows XP ....................................................................................................... 11
Linux ................................................................................................................................................... 23
Service tag ......................................................................................................................................... 34
Computer major components ............................................................................................................. 35
Index ................................................................................................................................................................. 185
xi
xii
1Product description
CategoryDescription14” UMA/
GL40
Product
Name
HP ProBook 4411s NotebookPC √
HP ProBook 4510s NotebookPC √√√
ProcessorsIntel® Core™2 Duo processors
HP ProBook 4410s NotebookPC√√
T9600 2.80-GHz, 6-MB L2
●
cache, 1066-MHz front
side bus (FSB)
T9400 2.53-GHz, 6-MB L2
●
cache, 1066-MHz FSB
P8700 2.53-GHz, 3-MB L2
●
cache, 1066-MHz FSB
P8600 2.40-GHz, 3-MB L2
●
cache, 1066-MHz FSB
P7570 2.26-GHz, 3-MB L2
●
cache, 1066-MHz FSB
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√√√√√√
√√√√
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Intel Celeron® M processors
Intel Pentium® Dual-Core processors
P7370 2.0-GHz, 3-MB L2
●
cache, 1066-MHz FSB
T6670 2.2-GHz, 2-MB L2
●
cache, 800-MHz FSB
T6570 2.1-GHz, 2-MB L2
●
cache, 800-MHz FSB
T5870 2.0-GHz, 2-MB L2
●
cache, 800-MHz FSB
900 2.20-GHz, 1-MB L2
●
cache, 800-MHz FSB
585 2.16-GHz, 2-MB L2
●
cache,800-MHz FSB
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1
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Intel Celeron Dual-Core processors
ChipsetsNorthbridge: Intel GL40 with up
Northbridge: Intel GM45 with up
Northbridge: Intel PM45 with up
T4400 2.2-GHz, 1-MB L2
●
cache, 800-MHz FSB
T4300 2.1-GHz, 1-MB L2
●
cache, 800-MHz FSB
T4200 2.0-GHz, 1-MB L2
●
cache, 800-MHz FSB
T3100 1.9-GHz, 1-MB L2
●
cache, 800-MHz FSB
T3000 1.8-GHz, 1-MB L2
●
cache, 800-MHz FSB
T1700 1.83-GHz, 1-MB L2
●
cache, 667-MHz FSB
T1600 1.66-GHz, 1-MB L2
●
cache, 667-MHz FSB
to 667-MHz FSB
to 1066-MHz FSB
to 1066-MHz FSB
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Southbridge: Intel ICH9M√√√√√√
GraphicsIntel Universal Memory
Architecture (UMA) graphics
subsystem integrated with
shared video memory
(dynamically allocated)
AMD Discrete Graphics ATI-
M92S2LP w/Hypermemory
support
PanelsAll display assemblies support
privacy filter
14.0-in HD AntiGlare
●
14.0-in HD BrightView
●
14.0-in HD AntiGlare with
●
webcam
14.0-in HD BrightView
●
with webcam
15.6-in HD BrightView
●
15.6-in HD BrightView
●
with webcam
15.6-in HD BrightView
●
with webcam and WWAN
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2Chapter 1 Product description
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Memory2 customer-accessible/
Supports dual-channel memory √√√√√√
Supports up to 4 GB of system
Supports up to 8 GB of system
PC2-5300, 800-MHz, DDR2√√√√√√
Supports the following
Supports the following
15.6-in HD+ AntiGlare
●
with webcam
15.6-in HD+ AntiGlare
●
with webcam and WWAN
upgradable memory module
slots
RAM
RAM
configuration in all countries
and regions except Brazil:
8192-MB total system
●
memory (4096 x 2, dualchannel)
configurations in all countries
and regions except Brazil:
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4096-MB total system
●
memory (4096 × 1, dualchannel)
4096-MB total system
●
memory (2048 × 2, dualchannel)
3072-MB total system
●
memory (2048 + 1024)
2048-MB total system
●
memory (1024 × 2, dualchannel)
2048-MB total system
●
memory (2048 × 1)
1024-MB total system
●
memory (1024 × 1)
3
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Supports the following
configurations only in Brazil:
3072-MB total system
●
memory (2048 x 1024,
dual-channel)
2048-MB total system
●
memory (2048 × 1)
2048-MB total system
●
memory (1024 × 2, dualchannel)
1024-MB total system
●
memory (1024 × 1)
PC3-10600, 1333-MHz, DDR3√√√√√√
Supports the following
configurations in all countries
and regions except Brazil:
8092-MB total system
●
memory (4096 x 2, dualchannel)
Supports the following
configurations in all countries
and regions except Brazil:
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√√√√
√√√√√√
4096-MB total system
●
memory (4096 x 1)
4096-MB total system
●
memory (2048 x 2, dualchannel)
3072-MB total system
●
memory (2048 + 1024,
dual-channel)
2048-MB total system
●
memory (2048 x 1)
2048-MB total system
●
memory (1024 x 2, dualchannel)
1024-MB total system
●
memory (1024 x 1)
Supports the following
configurations only in Brazil:
3072-MB total system
●
memory (2048 + 1024,
dual-channel)
2048-MB total system
●
memory (2048 x 1)
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4Chapter 1 Product description
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Hard drivesSupports 9.5-mm, 6.35-cm
(2.50-in) hard drives
Customer-accessible√√√√√√
Serial ATA√√√√√√
Supports the following drives:
500-GB, 7200-rpm
●
500-GB, 5400-rpm
●
320-GB, 7200-rpm
●
320-GB, 5400-rpm
●
250-GB, 7200-rpm
●
250-GB, 5400-rpm
●
160-GB, 7200-rpm
●
160-GB, 5400-rpm
●
HP 3D DriveGuard (not
available on Linux)
Optical drives Fixed√√√√√√
12.7-mm tray load√√√√√√
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Supports option of no optical
drive
Supports the following drives:
Diskette drive Supports external USB diskette
AudioHD audio - ADI1984√√√√√√
Modem56K V.92 3.8 cm (1.5-in) data/
Supports no modem option√√√√√√
Ethernet10/100/1000 Ethernet network
S3/S4/S5 wake on LAN: AC -
DVD-ROM Drive
●
DVD±RW and CD-RW
●
SuperMulti Double-Layer
Combo Drive with
Lightscribe
Blu-ray ROM DVD±RW
●
SuperMulti DL Drive
drive only
fax modem
interface card (NIC)
yes
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WirelessIntegrated WLAN options by way of wireless module:
5
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
2 WLAN antennas built into
display assembly
Support for no-WLAN option√√√√√√
Support for the following WLAN
formats:
Broadcom 802.11a/b/g/n
●
Broadcom 802.11b/g
●
Integrated personal area network (PAN) options by way of Bluetooth® module:
Bluetooth 2.1√√√√√√
Bluetooth 2.0√√√√√√
Integrated WWAN options by way of HP Mobile Broadband Module:
Intel 802.11 a/b/g
●
Intel 802.11 a/b/g/n
●
Intel Wi-Fi Link 1000,
●
802.11b/g
Intel Wi-Fi Link 1000,
●
802.11 b/g/n
Support for no-WPAN option√√√√√√
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External
media cards
Media Card Reader supporting
PortsAudio-in (stereo microphone)√√√√√√
Audio-out (stereo headphone)√√√√√√
RJ-11 (modem)√√√√√√
RJ-45 (Ethernet, includes link
USB 2.0 (4)√√√√√√
VGA (Dsub 15-pin) supporting
WWAN module UNDP with 2
antennas (not available with
Linux)
One ExpressCard/54 slot√√√√√√
Memory Stick (MS), Memory
Stick Pro (MSP), Secure Digital
(SD) Memory Card, Secure
Digital High Capacity (SDHC)
Memory Card, MultiMediaCard
(MMC), and xD-Picture Card
formats
and activity lights)
1600 × 1200 external resolution
at 75-GHz (hot plug/unplug with
auto-detect)
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6Chapter 1 Product description
CategoryDescription14” UMA/
GL40
Multi-pin AC power√√√√√√
HDMI√√√√√√
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Keyboard/
pointing
devices
15.6-in keyboard with
TouchPad only, with 2
Power
requirements
90-W AC adapter with localized
6-cell, 47-Wh Li-ion battery√√√
8-cell, 63-Wh Li-ion battery√√√
6-cell, 47-Wh Li-ion battery√√√
SecuritySupports Kensington security
Operating
system
14.0-in keyboard with
TouchPad
TouchPad
TouchPad buttons and vertical
scrolling (taps enabled as
default)
65-W AC adapter with localized
cable plug support (3-wire plug
with ground pin)
cable plug support (3-wire plug
with ground pin)
lock
Preinstalled with Microsoft®
Office:
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√√√√√√
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√√
√√√√√√
Windows 7 Home Basic 32 with
Office 2007 Ready (excludes
Japan)
Windows 7 Home Premium 32
with Office 2007 Ready
(excludes Japan)
Windows 7 Home Premium 32
E with Office 2007 Ready
(excludes Japan)
Windows 7 Home Premium 32
with Office 2007 Personal
(Japan only)
Windows 7 Home Premium 32
E with Office 2007 Personal
with PowerPoint (Japan only)
Windows 7 Home Premium 32
with Office 2007 Professional
(Japan only)
Windows 7 Professional with
Office 2007 Ready (excludes
Japan)
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7
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Windows 7 Professional with
Office 2007 Ready (excludes
Japan)
Windows 7 Professional with
Office 2007 Personal (Japan
only)
Windows 7 Professional with
Office 2007 Personal with
PowerPoint (Japan only)
Windows 7 Professional with
Office 2007 Professional
(Japan only)
Windows Vista® Home Basic
32 with Office 2007 Ready
Windows Vista Home Basic 32
with Office 2007 Personal
(Japan only)
Windows Vista Home Basic 32
with Office 2007 Personal with
PowerPoint (Japan only)
Windows Vista Home Basic 32
with Office 2007 Professional
(Japan only)
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Windows Vista Home Premium
32 with Office 2007 Ready
Windows Vista Business 32
with Office 2007 Ready
Windows Vista Business 32
with Office 2007 Personal
(Japan only)
Windows Vista Business 32
with Office Personal with
PowerPoint (Japan only)
Windows Vista Business 32
with Office Professional (Japan
only)
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Ready
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal (Japan
only)
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Personal with
PowerPoint (Japan only)
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8Chapter 1 Product description
CategoryDescription14” UMA/
GL40
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
Windows Vista Business 32
(with XP Pro images) with
Office 2007 Professional
(Japan only)
SuSE Linux√√√√√√
Preinstalled:
Windows 7 Professional 32
(Japan only)
Windows 7 Home Premium 32
(Japan only)
Windows Vista Home Basic 32
with MS Basics (Japan only)
Windows Vista Business 32
with MS Basics (Japan only)
Windows Vista Business 32
(with XP Professional images)
with MS Basics (Japan only)
FreeDOS√√√√√√
RedFlag Linux (People's
Republic of China only)
Restore media:
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√√√√√√
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Windows 7 Home Basic 32√√√√√√
Windows 7 Home Premium 32√√√√√√
Windows 7 Home Premium 64√√√√√√
Windows 7 Professional 32√√√√√√
Windows 7 Professional 64√√√√√√
DRDVD Windows 7√√√√√√
Windows Vista Home Basic 32 √√√√√√
Windows Vista Home Premium √√√√√√
Windows Vista Business 32√√√√√√
Windows® XP Professional√√√√√√
SuSE Linux√√√√√√
Red Flag Linux (in the People's
Republic of China only)
DRDVD Windows Vista√√√√√√
DRDVD Windows XP Pro√√√√√√
Windows Vista Office Ready
DVD
√√√√√√
√√√√√√
9
CategoryDescription14” UMA/
GL40
Certified: Microsoft® WHQL√√√√√√
Web Support:√√√√√√
All Windows Vista versions√√√√√√
Windows XP Professional√√√√√√
SuSE Linux√√√√√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√√√
Battery (system)√√√√
Hard drive√√√√
Memory module√√√√
Optical drive√√√√
WLAN module√√√√
WWAN module√√√
14” UMA/
GL45
14”
discrete
15.6”
UMA/
GL40
15.6”
UMA/
GL45
15.6”
discrete
10Chapter 1 Product description
2External component identification
Windows Vista and Windows XP
Display
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Internal display switchTurns off the display if the display is closed while the power is on.
(2)Internal microphone Records sound.
(3)Webcam light (select models only)On: The webcam is in use.
(4)Webcam (select models only)Records audio and video and captures still photographs.
Windows Vista and Windows XP11
Top components
Pointing devices
ComponentDescription
(1)TouchPad*Moves the pointer and selects or activates items on the screen.
(2)Left TouchPad button*Functions like the left button on an external mouse.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings.
To view or change pointing device preferences in Windows Vista, select Start>Control Panel>Hardware and Sound>
Mouse. To view or change pointing device preferences in Windows XP, select Start > Control Panel > Printers and Other
Hardware > Mouse.
12Chapter 2 External component identification
Lights
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Info Center/QuickLook light
(3)Power light
On: The computer is on.
●
Blinking (5 times):
●
When the computer is on, press button to launch Info
◦
Center.
When the computer is off or in Hibernation, press button
◦
to launch QuickLook.
Off: The computer is off or in the Sleep state (Windows Vista)
●
or Standby (Windows XP).
On: The computer is on.
●
Blinking: The computer is in the Sleep state (Windows Vista)
●
or Standby (Windows XP).
Off: The computer is off or in Hibernation.
●
Windows Vista and Windows XP13
Buttons, switches, and speakers
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Internal display switchTurns off the display if the display is closed while the power is on.
(3)Info Center/Quick Look buttonLaunches Info Center or QuickLook.
(4)Power button
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, press the button to shut down the
●
computer.
When the computer is in the Sleep state (Windows Vista) or
●
Standby (Windows XP), press the button briefly to exit Sleep
or Standby.
When the computer is in Hibernation, press the button briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings and how to change them,
select Start>Control Panel>System and Maintenance>Power Options.
14Chapter 2 External component identification
Keys
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
(2)fn keyExecutes frequently used system functions when pressed in
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysWhen the keypad has been enabled, the keys can be used like the
(6)Function keysExecute frequently used system functions when pressed in
fn key.
combination with a function key, the num lk key, or the esc key.
keys on an external numeric keypad.
combination with the fn key.
Windows Vista and Windows XP15
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with the
fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Integrated numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
16Chapter 2 External component identification
Front components
ComponentDescription
(1)Drive light
(2)Wireless switchTurns the wireless feature on or off but does not establish a
(3)Wireless light
(4)Media Card ReaderSupports the following optional digital card formats:
Blinking turquoise: The hard drive or optical drive is being
●
accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard
●
drive.
wireless connection.
NOTE: You must set up or access a wireless network to establish
a wireless connection.
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
MultiMediaCard 4.2 (MMC Plus, including MMC Plus HC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital High Speed (SDHS) Memory Card
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xD-Picture Card (XD)
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xD-Picture Card (XD) Type H
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xD-Picture Card (XD) Type M
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(5)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
NOTE: When a device is connected to the headphone jack, the
computer speakers are disabled.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
Windows Vista and Windows XP17
Right-side components
ComponentDescription
(1)USB ports (2)Connect optional USB devices.
(2)RJ-11 (modem) jack (select models only)Connects a modem cable.
(3)Optical drive (select models only)Reads optical discs and, on select models, also writes to optical
(4)Optical drive light (select models only)Blinking: The optical drive is being accessed.
(5)Battery light
(6)Power connectorConnects an AC adapter.
discs.
Amber: A battery is charging.
●
Turquoise: A battery is close to full charge capacity.
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Blinking amber: A battery that is the only available power
●
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins blinking
rapidly.
Off: If the computer is plugged into an external power source,
●
the light turns off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low
battery level.
18Chapter 2 External component identification
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