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Thank you for your HP Photosmart purchase! Read this guide to learn the basics of
printing beautiful photos with your new printer. For more in-depth information about the
printer, see “
NOTE: Read the Setup Guide first to set up your HP Photosmart A320 series printer.
Printer parts
Find more information” on page 11.
English
Figure 1-1 Front view (open) and rear view
1OK: Press to turn Red Eye reduction and other automatic photo quality enhancing features
on or off. To find more information on these features, see “
on page 11. Also, press to resume a print job after an error.
2On: Press to turn the printer on or off, or to cancel a print job that is in progress.
3Handle: Extend to carry the printer.
4Input tray: Load paper in this tray. The input tray opens automatically when you open the
output tray. To close the input tray, you must first close the output tray. Supported papersizes and types: 10 x 15 cm (4 x 6 inch) photo paper, 10 x 15 cm (4 x 6 inch) or smaller
index cards, L-size cards, A6 cards, or Hagaki cards. For best print quality, use HP Advanced
Photo Paper. Load only one type and size of paper at a time, and do not load more than 20
sheets at once. Load with the print side or glossy side facing the front of the printer. To find
more information on loading or purchasing paper, see “
on page 11.
5Input tray extension: Pull out to support paper.
6Paper-width guide: Move to the width of the current paper to position the paper properly.
7PictBridge port: Connect either a PictBridge-certified device (such as a PictBridge digital
camera, camera phone, or video camera) or the optional HP Bluetooth wireless printer
adapter to this port.
Find more information”
Find more information”
Welcome5
Chapter 2
(continued)
8USB cable holder: Store the USB cable for your PictBridge camera here for easy access.
9Print cartridge door: Open to insert or remove the HP 110 Tri-color Inkjet print cartridge.
For more information about replacing the print cartridge, see “
on page 11.
NOTE: For best print quality, do not allow photos to stack in the output tray. Expose the
printed surface of each photo to the air for 3 minutes after printing to allow the colors to fully
develop.
10 Output tray (open): Lower this tray before printing. Collect your printed photos from this tray.
English
When you open the output tray, the input tray opens automatically.
11 USB port: Connect the printer to a computer here, using a USB cable. For more information
on printing from a computer, see “
12 Power cord connection: Connect the power cord here.
TIP: For information about the printer lights, see “Indicator lights” on page 14.
Print from a computer” on page 7.
2Print basics
Print from a PictBridge-certified camera
Find more information”
You can print photos directly from a PictBridge camera or other PictBridge device by
connecting the camera or device to the printer via a USB cable. When you print from your
digital camera, the printer uses the settings that you selected on the camera. For more
information, see the documentation that came with your camera.
NOTE: Although this chapter describes the procedure for printing from a PictBridge-
certified digital camera, the procedure for printing from other PictBridge devices—
such as camera phones and video phones—is very similar. Review the
documentation that came with your PictBridge device for specific information. HP is
not able to provide technical support for non-HP cameras.
To print using a PictBridge-certified camera
1. Turn on your PictBridge-certified digital camera. Make sure the USB configuration is
set to Digital Camera, so that your camera is able to successfully connect to the
printer and print photos.
2. Load HP Advanced Photo Paper into the printer.
3. Connect your camera to the PictBridge port on the top of the printer using the USB
cable for the camera. The PictBridge light turns solid green when the connection is
established.
4. Use the menu on your camera image display to select and print photos. The On light
and the PictBridge light on the printer flash while the photos are printing.
Important: Your photos are instantly dry, and can be handled immediately after they are
printed. However, HP recommends that you leave the printed surface of your photos
exposed to the air for 3 minutes after printing to allow the colors to fully develop before
you stack them with other photos or place them in albums.
6HP Photosmart A320 series printer
Print from a computer
Printing from a computer gives you more options than printing from a PictBridge or
Bluetooth device. Before printing from your computer, you must install the HP Photosmart
software and connect the printer to the computer using an USB cable.
NOTE: The USB 2.0 cable required for printing (mini Type B male to Type A male)
from a computer might not be included in the box with the printer, so you might need
to purchase it separately. Use a USB cable of less than 3 meters (10 feet) in length
to minimize injected noise due to potentially high electromagnetic fields.
NOTE: For information on printing from Bluetooth devices, see “Find more
information” on page 11.
Install the software and connect the USB cable
English
Windows usersMac users
Important: Do not connect a USB cable until
you are prompted.
1. Insert the HP Photosmart CD included with
the printer into your computer's CD-ROM
drive. If the Install Wizard does not appear,
locate the setup.exe file on the CD-ROM
drive and double-click it. Wait several
minutes while the files load.
2. Click Next and follow the onscreen
instructions.
3. When prompted, connect one end of the
USB cable to the USB port on the back of
the printer, and connect the other end to the
USB port on your computer.
4. Follow the onscreen instructions until the
installation is finished and restart your
computer.
1. Connect one end of the USB cable to the
USB port on the back of the printer, and
connect the other end to the USB port on
your computer.
2. Insert the HP Photosmart CD included with
the printer into your computer's CD-ROM
drive.
3. On your desktop, double-click the
HP Photosmart CD icon.
4. Double-click the HP Installer icon, and
follow the instructions on each installation
screen to install the printer software.
5. When the Congratulations screen appears,
click OK.
You need to transfer your photos to the computer before you can use them with the
HP Photosmart software. The online printer Help provides more information on the
various print settings available when you print from a computer. For more information on
accessing the online printer Help, see “
Find more information” on page 11.
Print from a computer7
Chapter 3
3Troubleshooting and support
Before contacting HP support, read this section for basic troubleshooting tips, consult the
section “
troubleshooting resources, or go to the online support services at
Printer hardware problems
English
The Attention light is flashing red or the buttons on the control panel do not
respond.
One or more printer lights are flashing
Find more information” on page 11 for a listing of more comprehensive
www.hp.com/support.
Cause: The printer requires attention. Try the following solutions.
Solution:
•Check your connected camera or computer for instructions.
•Consult “
•Turn off the printer, unplug the power cord, and wait 30 seconds. Plug the power
cord back in, and then turn the printer back on again.
Solution: See “
Indicator Lights” on page 14.
Indicator Lights” on page 14.
The printer is plugged in, but it will not turn on.
Solution:
•The printer may have drawn too much power. Turn off the printer, unplug the
power cord, and wait 30 seconds. Plug the power cord back in, and then turn the
printer back on again.
•The printer may be plugged into a power strip that is turned off. Turn on the power
strip, and then turn on the printer.
•The printer may be plugged into an incompatible power source. If you are traveling
abroad, make sure the power source in the country/region you are visiting
complies with the power requirements and power cord of the printer.
8HP Photosmart A320 series printer
Printing problems
Paper does not feed into the printer correctly.
Solution:
•Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.
•There may be too much paper loaded in the input tray. Remove some paper and
try printing again.
•If sheets of photo paper stick together, try loading one sheet at a time.
•If you are using the printer in an extremely high- or low- humidity environment,
insert the paper as far as it will go into the input tray, and load one sheet of photo
paper at a time.
•If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled.
•The paper may be too thin or too thick. Try using HP-designed photo paper.
The image printed at an angle or is off-center.
Solution:
•The paper may not be loaded correctly. To find information on paper loading, see
“
Find more information” on page 11.
•The print cartridge may need to be aligned. To find information on aligning the
print cartridge, see “
English
Find more information” on page 11.
The paper jammed while printing.
Solution:
•If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
•If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:
•Remove the paper from the input tray.
•Gently pull the jammed paper to remove it from the back of the printer.
•If you cannot grasp the edge of the jammed paper to remove it, try the following:
•Turn off the printer.
•Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
•Press OK to continue.
TIP: If you experience paper jams while printing, try loading one sheet of photo
paper at a time. Insert the paper as far as it will go into the input tray.
Printing problems9
English
Chapter 3
Print quality is poor or I see unexpected results.
Solution:
•The print cartridge may be running out of ink. See the online printer Help.
•Make sure you are printing on the correct side of the paper and using HP
Advanced Photo Paper for best results.
•Try turning the Red Eye reduction feature on or off (press the OK button on the
top of the printer). To find more information about the Red Eye reduction feature
and other photo quality enhancement features built into the printer, see “
information” on page 11.
•You may have let photos stack in the output tray or placed them in an album before
the colors fully developed. HP recommends exposing the printed surface of each
photo to the air for 3 minutes after printing.
•The print cartridge may need to be aligned and/or cleaned. Some HP cameras
contain a Maintenance menu, from which you can align or clean the print cartridge
as follows:
•Make sure HP Advanced Photo Paper is loaded in the printer.
•Connect the camera to the printer.
•On your camera image display, select the alignment or cleaning option from
the Maintenance menu. You can also print test pages, useful for
troubleshooting purposes, from the Maintenance menu.
If your camera does not have a Maintenance menu, see the online printer
Help or the printer User Guide for information on how to clean and align the
print cartridge, and how to print test pages. See “
on page 11 to learn how to access the online printer Help or the User
Guide.
Find more information”
Find more
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart.
2. Visit the HP online support Web site at
available to all HP customers. It is the fastest source for up-to-date device information
and expert assistance and includes the following features:
•Fast access to qualified online support specialists
•Software and driver updates for the HP Photosmart
•Valuable HP Photosmart and troubleshooting information for common problems
•Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP Photosmart
10HP Photosmart A320 series printer
www.hp.com/support. HP online support is
3. For Europe only: Contact your local point of purchase. If the HP Photosmart has a
hardware failure, you will be asked to bring it back to your local point of purchase.
(Service is provided at no charge during the device limited warranty period. After the
warranty period, you will be quoted a service charge.)
4. Call HP support. Support options and availability vary by device, country/region, and
language.
For a list of support phone numbers, see the phone number list on the inside of the
back cover.
Regulatory model identification number VCVRA-0707
For regulatory identification purposes, the product is assigned a Regulatory Model
Number. The Regulatory Model Number for the product is VCVRA-0707. This regulatory
number should not be confused with the marketing name (HP Photosmart A320 series)
or product number (Q8516A).
Environmental statements
For Environmental Stewardship information, see the onscreen Help.
Find more information
Your new HP Photosmart A320 series printer comes with the following documentation:
•Setup Guide: Read this document first to learn how to setup the printer.
•Basics Guide: This is the book you are reading. It provides basic information about
the printer.
•Printer User Guide: For more in-depth information about the printer, consult this
guide. In some countries/regions, the User Guide is provided on an included User
Manual CD. If no User Manual CD was included with your printer, you can access the
User Guide in your language by visiting HP’s support Web site at
support, or, on a Windows computer, by installing the User Guide when you install
the printer software. If you have already installed the software, and you did not choose
to install the documentation at that time, you can access the documentation as
follows:
From the Start menu, select Programs or All Programs, point to HP,
HP Photosmart A320 series, and then click Install Photosmart Manual in Other
Languages.
•Online Printer Help: This documentation installs on your computer when you install
the computer software, and provides comprehensive use and troubleshooting
English
www.hp.com/
Regulatory model identification number VCVRA-070711
Chapter 3
information. To install the HP Photosmart software and documentation, see “Install
the software” on page 7.
To access the online printer Help after installation:
•Windows: From the Start menu, select Programs or All Programs, point toHP, HP Photosmart A320 series, and then click Help.
•Mac: Choose Help, Mac Help in the Finder, and then choose Library,
HP Photosmart Printer Help.
•Camera or camera phone documentation (only if a camera or camera phone came
English
in the box with your printer): Consult your camera/camera phone documentation for
information specific to your camera.
Printer specifications
CategorySpecifications
Environmental
Specifications
Power ConsumptionU.S.
Power Supply Model
Number
Maximum range during operation: 5–40 ºC (41–104 ºF), 5–
90% RH
Recommended range during operation: 15–35 ºC (59–95 ºF),
20–80% RH
Printing: 11.5 W. Idle, no camera connected: 3.7 W
Idle, camera connected: 3.6 W.
Off: 3.6 W
Rest of world
Printing: 12.5 W. Idle, no camera connected: 3.6 W
Idle, camera connected: 3.5 W
Off: 3.5 W
HP Part # 0957–2121 (North America), 100-240 Vac (±10%)
50/60 Hz (±3 Hz)
HP Part # 0957–2120 (Rest of world), 100-240 Vac (±10%) 50/60 Hz
(±3 Hz)
12HP Photosmart A320 series printer
HP Warranty
English
HP Warranty13
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