HP PHOTOSMART 7550 User Manual

hp photosmart
7550
basics guide
© Copyright 2002 Hewlett-Packard Company
All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
The information contained in this document is subject to change without notice. Hewlett-Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing, performance, or use of this material.
HP, the HP logo, and Photosmart are property of Hewlett-Packard Company.
The Secure Digital logo is a trademark of the SD Association.
Microsoft and Windows are registered trademarks of Microsoft Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA).
Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc.
IBM is a registered trademark of International Business Machines Corporation.
Other brands and their products are trademarks or registered trademarks of their respective holders.
The copyrights to certain photos within this document are retained by the original owners.
contents
1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
card slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
paper information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
load paper in the IN tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
load photo paper in the photo tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
use reserve mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
install or replace the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
use the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
use the buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
use the indicator lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2 use your printer with a camera . . . . . . . . . . . . . . . . . . . . . . . . . 15
print camera-selected photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
select and print photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
print from a memory card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
supported memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
insert a memory card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
decide which photos to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
print photos from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
contents
i
3 use your printer with a computer . . . . . . . . . . . . . . . . . . . . . . . 21
print from a Windows PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
print from a software application . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
use the Windows PC taskbar icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
print from a Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
print from a software application (OS X or OS 9.x). . . . . . . . . . . . . . . . . 25
4 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Windows PC connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Macintosh connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
print a diagnostic page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
USB connection problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
5 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
system requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
ii
basics guide

welcome

get started

1
Thank you for purchasing an HP Photosmart printer! Your new printer comes with the following documentation to help you get started and get the most out of your printer:
Setup Guide — The HP Photosmart Setup Guide is the
poster that comes with your printer. It contains quick and easy instructions to help you set up your printer and install the printer software.
Basics Guide — The HP Photosmart 7550 Basics Guide is
the booklet you are reading. It includes a quick reference guide to help you get acquainted with your new printer. It describes how to use the basic features of your printer, and it contains hardware troubleshooting information.
Software Setup & Product Support — The HP Photosmart
Software Setup & Product Support booklet explains how to install and set up the software that comes with your printer. It contains software troubleshooting information, and it also describes how to get support from www.hp.com and how to contact HP Support and Services.
HP Photosmart Printer Help — The HP Photosmart Printer
Help is an online guide that describes how to use the more advanced features of your new printer. It also includes information on printer care and maintenance as well as a section on advanced troubleshooting and error messages.
get started
After you have installed the HP Photosmart software on your computer, you can view and print the HP Photosmart Printer Help.
1

printer parts

back

USB port
Use this port to connect the printer to your computer
view the hp photosmart printer help
• Windows PC: From the Start menu, choose Programs, Hewlett-Packard, Photosmart 130, 230, 7150, 7345, 7350, 7550, and HP Photo & Imaging Director. From
the HP Photo & Imaging Director, click Help.
Macintosh: Insert the HP Photosmart CD. In the User
Docs folder, select your language, then click the photosmart 7550.html file.
print the hp photosmart printer help
Windows PC: Click Print in the top navigation bar of the HP Photosmart Printer Help window.
Macintosh: Click in the frame you want to print. From the File menu, select Print, or click Print in the top navigation bar of the browser.
Power cord connection
Use this to connect the power cord included with the printer
2
Rear access door
Remove this door to clear a paper jam
basics guide

front

OUT tray
This removable tray catches your printed photos or documents
Camera port
Use this port to connect an HP direct-printing digital camera to the printer
Paper width guide
Adjust this guide to fit close to the edge of the paper in the IN tray
IN tray
Place paper or envelopes in this tray for printing
Control panel
For more information, see control panel on page 4
OUT tray extension
Adjust this guide for different paper lengths
LCD
This display screen shows photos and menu options
Paper length guide
Adjust this guide to fit close to the end of the paper in the IN tray
Memory card slots
For more information, see card slots on page 5
Side door
Open this cover to change the print cartridges
Photo tray
Open the cover to load 4 x 6 inch (10 x 15 cm) photo paper in the photo tray
Photo tray slider
Use this slider to engage or disengage the photo tray
get started: printer parts
3

control panel

Z
t
L
, R
EFT
D
OWN
Use these arrows to navigate through the photos on a memory card and through menu options
P
OWER
Use this button to turn the printer on or off
OOM
Use this button
o magnify and
crop a photo
IGHT
, UP,
R
OTATE
Use this button to rotate a photo
C
OPIES
Use this button to select the number of copies you want to print
POWER
ZOOM CANCEL
ROTATE
OK
Use this button to select the current photo, to answer LCD questions, to select menu options, or to crop an enlarged photo
B
RIGHTNESS
Use this button to adjust the brightness of your photos
COPIES BRIGHTNESS SIZE
OK
MENU
S
IZE
Use this button to adjust the print size of your photos
E-MAIL
SAVE
PRINT
M
ENU
Use this button to access the menu options
S
AVE
Use this button to save photos from a memory card
E-
MAIL
Use this button to E-mail a photo using a Windows PC or a Macintosh
P
RINT
Use this button to print selected photos from a memory card
C
ANCEL
Use this button to deselect photos, to exit a menu, or to stop printing, saving, or E-mailing
4
basics guide

card slots

CompactFlash/IBM Microdrive memory card slot
Insert a CompactFlash or IBM Microdrive memory card into this slot to view, save, or print your photos
MultiMediaCard/Secure Digital memory card slot
Insert a MultiMediaCard or Secure Digital memory card into this slot to view, save, or print your photos

indicator lights

SmartMedia memory card slot
Insert a SmartMedia memory card into this slot to view, save, or print your photos
Memory Stick memory card slot
Insert a Memory Stick memory card into this slot to view, save, or print your photos
Print light On (Green)
The power is on
Off
The power is off
Blinking (Green)
The printer is busy
Blinking (Amber)
The printer requires attention
get started: printer parts
Memory card light (Green)
The memory card is inserted correctly
Off
There is no memory card inserted
Blinking
Information is being transmitted between the memory card and the printer or computer
5

paper information

You can print on a wide variety of paper types and sizes, from index cards and photo paper to envelopes and transparencies. We recommend using HP-designed inkjet paper for the best results.
Use the IN tray for all supported paper types and sizes
Use the photo tray when printing on 4 x 6 inch
Use the envelope slot on the OUT tray when you need to
For more information on supported paper types and sizes, see specifications on page 53.
If you are using HP-designed inkjet paper, remember to set the paper type in the printer Properties dialog box (Windows PC) or the Print dialog box (Macintosh).
(10 x 15 cm) photo paper
print a single envelope

load paper in the IN tray

6
1 Lift the OUT tray.
OUT tray
Paper width guide
Photo tray
IN tray
2 Pull out the paper length guide on the IN tray and slide the
paper width guide as far to the left as it will go.
Paper length guide
slider
basics guide
3 Place a stack of paper in the IN tray.
• Load the paper with the side to be printed facing down.
The printer pulls the paper in, flips it over, and then prints on the paper; the finished document faces up in the OUT tray.
• Always load paper in the portrait direction, with the shortest edge toward you.
• Be careful not to use too much or too little paper. If the tray contains only one or two sheets, the printer may have trouble picking up the paper, or the paper may bend and not feed correctly.
• Use one type and size of paper at a time. Do not mix paper types or sizes in the IN tray.
4 Move the photo tray slider toward you until it stops. This
disengages the photo tray.
5 Adjust the paper width guide and paper length guide to fit
close to the edges of the paper without bending the paper. This helps the paper feed straight into the printer.
6 Lower the OUT tray.
load photo paper in the
When you use the photo tray, you can leave paper in the IN tray.
photo tray
1 Move the photo tray slider toward you until it stops. This
2 Lift the photo tray cover.
3 Load paper in the photo tray with the side to be printed
get started: paper information
If you run out of photo paper in the photo tray during a print job, the printer continues to print using paper from the IN tray.
disengages the photo tray.
facing down. If you are using tabbed paper, insert the paper so the tab feeds in last. The printer pulls the paper in, flips it over, then prints on the paper; the finished document faces up in the OUT tray.
• You can load up to 20 sheets of paper in the photo tray.
• Be careful not to use too much or too little paper. It may be difficult for the printer to pick up a sheet of paper when there are only one or two sheets in the photo tray.
7
Photo tray cover
Photo tray
Photo tray slider
4 Lower the photo tray cover.
5 Move the photo tray slider away from you (toward the
inside of the printer) until it stops against the edge of the paper. This engages the photo tray.
6 When you finish using the photo tray, move the photo tray
slider toward you until it stops. This disengages the photo tray so the printer uses the paper in the IN tray.
See the HP Photosmart Printer Help for more information on:
Loading a single envelope
Loading a stack of envelopes
Loading index cards and other small media
Loading transparencies

print cartridge information

Your HP Photosmart 7550 printer comes equipped with three print cartridges:
HP #57 (C6657A) — Tri-color print cartridge
HP #58 (C6658A) — Photo print cartridge
HP #56 (C6656A) — Black print cartridge
Printing with all three print cartridges ensures that you get the best quality printouts.
8
basics guide

use reserve mode

Reserve Mode allows you to keep printing if one or two of your print cartridges fails, runs out of ink, or is incompatible with your printer. If a print cartridge error message appears on the LCD, remove the print cartridge and close the side door to enter Reserve Mode. You will see a message reminding you that the printer is in Reserve Mode.
Printing in Reserve Mode slows the printer and affects the print quality.
If you are printing with only a... The result is...
Black print cartridge Colors print as grayscale
Tri-color print cartridge Colors print but black
prints as gray
Photo print cartridge Colors print as grayscale
Although Reserve Mode allows you to keep printing, the print quality is reduced. For the highest print quality, be sure to replace the missing print cartridge as soon as possible.
install or replace the print
To get the best performance from your printer, use only genuine HP supplies, including genuine HP factory-filled print cartridges.
cartridges
To get maximum use from your print cartridges, use the P button to turn off the printer. Do not unplug the printer or turn off the power source (such as a power strip) until the Print light is off. This allows the printer to store the print cartridges in a protected state.
Caution! Check that you are using the correct print
cartridges. Do not refill print cartridges yourself. Damage that results from modifying or refilling HP print cartridges is specifically excluded from the HP printer warranty coverage.
get started: print cartridge information
OWER
9
1 If the printer is off, press the P
button on the printer’s
OWER
control panel to turn the printer on.
2 Load plain paper in the IN tray so the printer can print a
calibration page after you install the print cartridges.
3 Open the side door.
4 Lift the cradle latch of the print cartridge you want to install
or replace by placing your finger under the number on the latch and pulling out. The print cartridge latch will pop open.
5 If you are replacing a print cartridge, slide out the old print
cartridge and recycle or discard it.
6
5
56
57
58
57
58
6 Take the new print cartridge out of its package.
7 Grasp the pink tab and gently peel off the plastic tape.
Make sure you remove only the clear tape. Do not touch or remove the copper contacts.
Do NOT touch the ink nozzles or the copper contacts. Touching these parts may cause print cartridge failure.
8 Insert the print cartridge:
10
• Hold the print cartridge so the copper contacts go into the printer first. Line up the ridges on the left and right sides of the top of the print cartridge with the grooves
basics guide
on the inside of the print cartridge cradle. Carefully slide the print cartridge into the cradle, then firmly push the cartridge in until it stops.
6
5
57
58
• Lower the cradle latch. Place your finger on the top of the latch. Place your thumb under the number on the latch and hold it forward while pushing the latch down. Release the latch to lock the print cartridge into place.
9 Close the side door. The printer prints a calibration page.

use the control panel

use the buttons Your printer’s control panel has several buttons:

B
RIGHTNESS
your photo. Press and hold the button to change the brightness rapidly.
C
ANCEL
menu, or to stop printing, saving, or E-mailing.
C
OPIES
you want to print. Press and hold the button to change the number of copies rapidly.
E-
L
EFT
to scroll through all the photos on a memory card. Use the
U
selected photos. Press and hold the arrows to change the selection rapidly.
M
OK — Use this button to select the current photo, to answer LCD questions, to select menu options, or to crop an enlarged photo.
get started: use the control panel
— Use this button to adjust the brightness of
— Use this button to deselect photos, to exit a
— Use this button to select the number of copies
— Use this button to send a photo via E-mail.
MAIL
or D
P
ENU
, R
, UP, D
IGHT
arrow to scroll through menu options or
OWN
— Use the L
OWN
EFT
or R
— Use this button to access the menu options.
IGHT
arrow
11
P
— Use this button to turn the printer on or off.
OWER

use the indicator lights

P
— Use this button to print photos from a memory
RINT
card.
R
— Use this button to rotate the selected photo or
OTATE
crop box in 90º increments.
S
— Use this button to save photos from a memory
AVE
card to your computer.
S
— Use this button to adjust the print size of a photo.
IZE
Press and hold the button to change the size rapidly.
Z
— Use this button to change the magnification of
OOM
the currently selected photo or to crop the photo.
Your printer’s control panel has two indicator lights:
Print light — When this light is on, the power is on. When
this light is blinking green, the printer is busy. When this light is blinking amber, the printer requires attention.
Memory card light — When this light is off, there is no
memory card inserted in a memory card slot. When this light is green, a memory card is inserted correctly. When this light is blinking green, information is being transmitted between the memory card and the printer or computer.
12
basics guide

menu map

Menu
Add frame Select from six frame
Add color effect Black & white
Slide show The printer shows a
Create album Select from three
Print index page The printer prints
Print all The printer prints all
Print range Select a range of
patterns
Sepia Antique No effect (default)
slide show of the photos on the memory card
album page layouts, then select photos to fill pages
thumbnail versions of all the photos on the memory card
the photos on the memory card
photos to print from the memory card
get started: use the control panel
Add date/time On
Off (default)
Print test page The printer prints a
Print a diagnostic page
Clean cartridges The printer cleans the
Preferences *See below
test page
The printer prints a diagnostic page
print cartridges
13
Preferences
After printing Always
# of copies Select number from
Photo size 4 x 6 (default)
Borderless On (default)
Improve colors On
Extend colors On
Paper detect On (default)
Never Ask (default)
1 to 99
Combo
1
/2 x 5
3 3 x 4
1
2
/2 x 3 1/ 8 x 10 5 x 7
Off
Off (default)
Off (default)
Off
4
14
Camera selections
Restore defaults Yes
Language English
Always Never Ask (default)
No
Espaæol Franais Deutsch Italiano Portuguese Dutch
U.S./Canada United Kingdom Europe Japan Asia/Pacific Australia
basics guide
use your printer
with a camera
Your HP Photosmart 7550 printer lets you print beautiful photos from your HP direct-printing digital camera without using your computer.

print camera-selected photos

If you have an HP direct-printing digital camera, you can use your printer to print camera-selected photos.
2

select and print photos

1 Use your camera’s Share menu to select the photos you
want to print.
2 Connect the camera to the camera port on the front of your
printer using the USB cable that came with your camera.
3 When you connect the camera to the printer, the camera’s
Print Setup menu appears. Use this menu to:
• Change the photos you have selected for printing
• Select the paper type
• Select the paper size

use your printer with a camera

15
4 When you are ready to print, follow the instructions on
your camera’s LCD.
To learn more about using camera-selected photos, see the documentation that came with your camera.

print from a memory card

If your digital camera uses a memory card to store photos, you can insert a memory card into the printer to print your photos without using a computer. The printer LCD guides you through the process.
Your printer supports seven different memory cards. These cards are manufactured by several vendors and are available in a variety of storage capacities. You can purchase memory cards where you purchased your digital camera or at most computer supply stores.

supported memory cards

The printer can read CompactFlash Association (CFA) certified Type I or II, IBM Microdrive™ (up to 528 MB), SmartMedia™, MultiMediaCard™, Secure Digital™, and Memory Stick™ memory cards.
Caution! Using any other type of memory card may
damage the memory card and the printer.
CompactFlash Type I or II
MultiMediaCard Secure Digital
IBM Microdrive (up to 528 MB)
SmartMedia
Memory Stick
16
basics guide
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