HP Photosmart 7450 User Guide
HP Photosmart 7400 series User's Guide
English
Copyright information
© Copyright 2004 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a
trademark of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
CompactFlash, CF, and the CF logo
are trademarks of the CompactFlash
Association (CFA).
Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory
Stick PRO Duo are trademarks or
registered trademarks of Sony
Corporation.
MultiMediaCard is a trademark of
Infineon Technologies AG of
Germany, and is licensed to the
MMCA (MultiMediaCard Association).
Microdrive is a trademark of Hitachi
Global Storage Technologies.
SmartMedia is a trademark of
Toshiba Corporation.
xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical
Co., Ltd.
Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.
Other brands and their products are
trademarks or registered trademarks
of their respective holders.
The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.
The copyrights to certain photos
within this document are retained by
the original owners.
Regulatory model
identification number
SDGOA-0401
For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
SDGOA-0401. This regulatory
number should not be confused with
the marketing name (HP Photosmart
7400 series printer) or product
number (Q3409A).
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
● Read and understand all
instructions in the HP
Photosmart 7400 series Quick
Start booklet.
● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
● Observe all warnings and
instructions marked on the
product.
● Unplug this product from wall
outlets before cleaning.
● Do not install or use this product
near water or when you are wet.
● Install the product securely on a
stable surface.
● Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
● If the product does not operate
normally, see the
troubleshooting information in
the onscreen HP Photosmart
Printer Help.
● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.
● Use in a well-ventilated area.
Contents
1 Welcome ...............................................................................................................3
Printer parts ...........................................................................................................4
2 Getting ready to print ..........................................................................................7
Loading paper ........................................................................................................7
Choosing the right paper ................................................................................7
Loading paper in the printer ............................................................................8
Using print cartridges ...........................................................................................10
Inserting memory cards .......................................................................................13
Supported file formats ..................................................................................13
Inserting a memory card ...............................................................................13
Viewing photos on your computer screen .....................................................16
Removing a memory card ............................................................................16
3 Printing without a computer .............................................................................17
Getting your photos from camera to printer .........................................................17
Deciding which photos to print .............................................................................18
Choosing a layout ................................................................................................19
Selecting photos to print ......................................................................................19
Printing your photos .............................................................................................20
4 Getting connected .............................................................................................21
Connecting to a computer .................................................................................... 21
Saving your photos to a computer .......................................................................21
Connecting to other people through HP Instant Share ........................................22
5 Printing from a computer ..................................................................................23
6 Care and maintenance ......................................................................................27
Updating printer software ..................................................................................... 27
Cleaning and maintaining the printer ...................................................................27
Cleaning the exterior of the printer ...............................................................27
Cleaning the print cartridges .........................................................................27
Cleaning the print cartridge contacts ............................................................28
Aligning the print cartridges ..........................................................................28
Maintaining the quality of photo paper .................................................................28
Storing photo paper ......................................................................................28
Handling photo paper ...................................................................................29
Storing the printer and print cartridges ................................................................. 29
Storing the printer .........................................................................................29
Storing the print cartridges ...........................................................................30
7 Troubleshooting ................................................................................................31
Printer hardware problems ..................................................................................31
Printing problems .................................................................................................33
Printer screen status indicators ...........................................................................36
8 HP Customer Care .............................................................................................37
HP Customer Care by phone ...............................................................................37
Placing a call ................................................................................................39
9 Specifications ....................................................................................................41
System requirements ...........................................................................................41
HP Photosmart 7400 series User's Guide 1
Printer specifications ...........................................................................................42
Environmental statements ...................................................................................46
Protecting the environment ...........................................................................46
Ozone production .........................................................................................46
Energy consumption .....................................................................................46
Paper use .....................................................................................................46
Plastics .........................................................................................................46
Material safety data sheets ...........................................................................46
Recycling program ........................................................................................ 46
Index...........................................................................................................................47
2 HP Photosmart 7400 series
1
Welcome
Thank you for purchasing an HP Photosmart 7400 series printer! With your new photo
printer you can print beautiful photos and save photos to your computer.
This guide primarily explains how to print without connecting a computer. To learn
how to print from your computer, install the printer software and view the onscreen
Help. For an overview of using a computer and the printer together, see Printing from
a computer.
Read this guide to learn how to quickly and easily print
beautiful borderless photos Choosing a layout.
Your new printer comes with the following documentation:
● Quick Start — The HP Photosmart 7400 series Quick Start booklet contains
quick and easy instructions to help you set up the printer and print your first photo.
● User's Guide — The HP Photosmart 7400 series User's Guide is the book you
are reading. This book describes the basic features of the printer, explains how to
use the printer without connecting a computer, and contains hardware
troubleshooting information.
● HP Photosmart Printer Help — The onscreen HP Photosmart Printer Help
describes how to use the printer with a computer and contains software
troubleshooting information.
After you have installed the printer software on your computer, you can view the
onscreen Help:
● Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs)> HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 Series
> Photosmart Help.
● Macintosh: Select Help > Mac Help in the Finder, then select Library > HP
Photosmart Printer Help for Macintosh.
HP Photosmart 7400 series User's Guide 3
Chapter 1
Printer parts
Front view
1. In tray Load paper here.
2. Out tray After printing, remove your photos and documents from this tray. Pull out
the extender to hold larger-size paper.
3. Top cover Raise the top cover to access the Photo cassette, the print cartridges,
and the paper-width guide.
4. Memory card slots Insert memory cards here. See Inserting memory cards for
more information about the memory card slots.
5. On light Press to turn the printer on or off. The On light keeps you informed about
the printer: Green (printer is on), green and flashing (printer is busy), red and flashing
(printer requires attention).
6. Save Press to save your photos to a connected computer.
7. Print index Press to print a photo index of all photos on a memory card. See
Deciding which photos to print.
8. Select Photos
9. Select Photos
number for printing.
10. Print Print the selected photos.
11. Cancel Cancel the current print job.
12 Printer screen View the photo index numbers, photo selection status, paper
status, and print cartridge status.
and Use to scroll through photos on a memory card.
Press this button to select or deselect the displayed photo index
4 HP Photosmart 7400 series
Inside view
1. Photo cassette Load tabbed 4 x 6.5 inch with .5 inch tab (10 x 15 cm) photo paper,
untabbed 4 x 6 inch (10 x 15 cm) photo paper, or other supported small media into
this cassette, and insert the cassette into the In tray for printing.
2. Paper-width guide Adjust this guide for different paper widths.
3. Print cartridge storage area Insert any unused print cartridge in the print cartridge
protector that came with the printer, then store it here to keep it from drying out.
Rear view
1. Rear access door Open this door to clear a paper jam.
2. USB port Connect a computer to the printer.
3. Power port Plug the power cord into the printer.
HP Photosmart 7400 series User's Guide 5
Chapter 1
6 HP Photosmart 7400 series
2
Getting ready to print
Before you begin, there are three easy procedures with which you should become
familiar:
● Loading paper
● Using print cartridges
● Inserting a memory card
Loading paper
Learn how to choose the right paper for your print job and how to prepare and load
the trays for printing.
Choosing the right paper
For a list of available HP-designed inkjet paper, or to purchase supplies, go to:
● www.hpshopping.com (U.S.)
● www.hp.com/go/supplies (Europe)
● www.hp.com/jp/supply_inkjet (Japan)
● www.hp.com/paper (Asia/Pacific)
To get the best results from the printer, choose from these high-quality HP photo
papers.
To print
High-quality, long-lasting prints and
enlargements
Medium-to-high-resolution images from
scanners and digital cameras
Casual and business photos HP Photo Paper
Text documents, draft versions, test and
alignment pages
To keep your paper in good condition for printing:
● Store unused paper in its original packaging or in the resealable plastic bag that
came with the printer.
● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a
plastic bag and gently bend it in the opposite direction until it lies flat.
● Hold photo paper by the edges to avoid smears.
HP Photosmart 7400 series User's Guide 7
Use this paper
HP Premium Plus Photo Paper
(also known as Colorfast Photo Paper in
some countries/regions)
HP Premium Photo Paper
HP Everyday Photo Paper
HP Premium Inkjet Paper
Chapter 2
Loading paper in the printer
Paper loading tips:
● You can print photos and documents on a wide variety of paper sizes, from 3 x 5
inches (76 x 127 mm) up to 8.5 x 14 inches (216 x 356 mm), as well as on wide
8.5 inch (216 mm) banner paper.
● Before loading paper, slide out the paper-width guide to make room for the paper.
● Load only one type and size of paper at a time. Do not mix paper types or sizes in
the In tray or the Photo cassette.
● Be careful not to load too much or too little paper, or it may be difficult for the
printer to pick up a sheet of paper. For more information about the amount of
paper to load in the In tray, see Specifications.
● After loading paper, pull out the Out tray extender to hold larger-size printed
pages.
Use the directions in the following table to load the most commonly used paper sizes
into the printer.
Paper type
● Letter or A4
paper
● Transparencies
● 8 x 10 inch (20
x 25 cm) photo
paper
● 5 x 7 inch (13 x
18 cm) photo
paper
● Envelopes
How to load Tray to load
1. Raise the top cover.
In tray – larger paper sizes
2. Raise the Out tray all
the way up.
3. Load plain paper,
photo paper, or
transparencies print
side down in the In
tray.
Load envelopes with
the front side down
and with the flap on
the left. Tuck the
flaps inside the
envelopes to avoid
paper jams.
4. Lower the Out tray.
5. Adjust the paper-
1) Top cover
2) Out tray
In tray – envelopes
width guide to fit
close to the edges of
the paper without
bending the paper.
6. Lower the top cover.
8 HP Photosmart 7400 series
(continued)
Paper type How to load Tray to load
1) Paper-width guide
● 4 x 6 inch (10 x
15 cm) photo
paper (with or
without tab)
● Index cards
● Hagaki cards
● L-size cards
1. Remove any paper
that's loaded in the In
tray.
2. Raise the top cover
and remove the
Photo cassette from
its holder.
3. Load up to 20 sheets
of paper into the
Photo cassette, print
side down. If you are
using tabbed paper,
insert the tabbed end
first.
4. Raise the Out tray.
5. Line up the Photo
cassette on the right
side of the In tray,
then slide it into the
printer until it snaps
into place.
6. Lower the Out tray.
7. Lower the top cover.
8. When you finish
printing, remove the
Photo cassette and
store it in the holder
inside the top cover.
Photo cassette into the In tray
HP Photosmart 7400 series User's Guide 9
Chapter 2
Using print cartridges
Your HP Photosmart 7400 series printer can print color and black-and-white photos.
HP provides different types of print cartridges so you can choose the best cartridges
for your project.
Tip See the back cover of this guide for the cartridge selection numbers you
can use with this printer.
For optimum printing results, HP recommends using only HP print cartridges. Inserting
a cartridge that is not in this table may invalidate your printer warranty.
Using the right print cartridges
To print…
Full-color photos Tri-color HP #57 Photo HP #58
Black-and-white photos Tri-color HP #57 Photo HP #58
Sepia or antique photos Tri-color HP #57 Photo HP #58
Insert this print
cartridge in the LEFT
stall
Insert this print
cartridge in the RIGHT
stall
Text and colored line
drawings
Caution Check that you are using the correct print cartridges; see the back
cover for the cartridge numbers you can use with this printer. Also note that HP
does not recommend modifying or refilling HP cartridges. Damage that results
from modifying or refilling HP cartridges is not covered by the HP warranty.
For the best print quality, HP recommends that you install retail print cartridges before
the date stamped on the box.
Inserting and replacing the print cartridges
Tri-color HP #57 Black HP #56
Preparing the printer and cartridges
1. Make sure the power is on and you
have removed the cardboard from
inside the device.
2. Raise the top cover of the printer.
3. Remove the bright pink tape from
the cartridges.
10 HP Photosmart 7400 series
Inserting and replacing the print cartridges (continued)
Do not touch the ink nozzles or the
copper-colored contacts, and do not retape the cartridges.
Inserting the cartridges
1. If you are replacing a Black or
2. Hold the new Black or Photo
3. Repeat the previous step to install
4. Lower the top cover.
You must install both cartridges in order
for the printer to work normally.
Photo cartridge, push down and pull
outward on the cartridge in the right
stall to remove it.
cartridge with the label on top. Slide
the cartridge at a slight upward
angle into the right stall so the
copper-colored contacts go in first.
Push the cartridge until it snaps into
place.
Caution To avoid print carriage
jams, make sure the print cartridge
snaps securely into place as you
insert it.
the Tri-color cartridge in the left stall.
Tip Ink-backup Printing Mode lets you
keep printing even if one of the
cartridges fails or runs out of ink.
Remove the cartridge and close the top
cover to enter Ink-backup Printing Mode.
The printer continues to print, but at a
slower speed and with inferior print
quality. Replace the empty cartridge as
soon as possible.
HP Photosmart 7400 series User's Guide 11
Chapter 2
Inserting and replacing the print cartridges (continued)
For optimal print quality and speed, align
new print cartridges immediately after
installing them. Make sure the printer is
on and connected to a computer.
Aligning the cartridges
1. Load plain paper in the In tray.
If you are using a Windows
computer:
a. Right-click on the HP
Photosmart printer icon in your
Windows taskbar.
b. Select Open HP Photosmart
7400 Series Toolbox.
c. From the Device Services tab,
click Align the Printer.
If you are using a Macintosh
computer:
a. Select Calibrate from the HP
Inkjet Utility drop-down menu.
b. Click Align.
2. Follow the onscreen instructions to
complete the cartridge alignment.
See Aligning the print cartridges.
When you are not using a print cartridge
Whenever you remove a filled (not
empty) print cartridge from the printer,
store it in the print cartridge protector.
The cartridge protector keeps the ink
from drying out when the cartridge is not
being used. Failure to properly store
your cartridge can cause the cartridge to
malfunction.
➔
To insert a cartridge into the
cartridge protector, slide the
cartridge into the protector at a
slight angle and snap it securely
into place.
12 HP Photosmart 7400 series
When you are not using a print cartridge (continued)
Inserting memory cards
After you have taken pictures with a digital camera, you can remove the memory card
from the camera and insert it into the printer to view and print your photos. The printer
can read the following types of memory cards: CompactFlash
Microdrive
™
, MultiMediaCard™, Secure Digital™, SmartMedia™, and xD-Picture Card™.
Caution Using any other type of memory card may damage the memory card
and the printer.
Once you have inserted a cartridge into
the cartridge protector, place it in the
storage area located in the printer.
™
, Memory Sticks,
Supported file formats
The printer can recognize and print JPEG and uncompressed TIFF files directly from
the memory card. If your digital camera saves photos in other file formats, save the
files to your computer and print them using a software application. For more
information, see the onscreen HP Photosmart Printer Help.
Inserting a memory card
Find your memory card in the following table and use the instructions to insert the
card into the printer.
Guidelines:
● Insert only one memory card at a time.
● Gently push the memory card into the printer until it stops. The memory card
does not insert all the way into the printer; do not try to force it.
● When the memory card is inserted correctly, the Memory Card light flashes and
then remains solid green.
Caution 1 Inserting the memory card any other way may damage the card
and the printer.
Caution 2 Do not pull out a memory card while the Memory Card light is
flashing green. For more information, see Removing a memory card.
HP Photosmart 7400 series User's Guide 13
Chapter 2
Memory card Slot How to insert the memory card
CompactFlash Top-left slot ● Front label faces up, and if the label has an
arrow, the arrow points toward the printer
● Edge with metal pinholes goes into the printer first
Memory Stick Bottom-right slot ● Angled corner is on the left
● Metal contacts face down
●
If you are using a Memory Stick Duo
Stick PRO Duo
™
card, attach the adapter that
™
or Memory
came with the card before you insert the card into
the printer
Microdrive Top-left slot ● Front label faces up, and if the label has an
arrow, the arrow points toward the printer
● Edge with metal pinholes goes into the printer first
MultiMediaCard Bottom-left slot ● Angled corner is on the right
● Metal contacts face down
14 HP Photosmart 7400 series
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