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HP Photosmart 7400 series User's Guide
English
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Copyright information
© Copyright 2004 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Company shall
not be liable for incidental or
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a
trademark of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
CompactFlash, CF, and the CF logo
are trademarks of the CompactFlash
Association (CFA).
Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory
Stick PRO Duo are trademarks or
registered trademarks of Sony
Corporation.
MultiMediaCard is a trademark of
Infineon Technologies AG of
Germany, and is licensed to the
MMCA (MultiMediaCard Association).
Microdrive is a trademark of Hitachi
Global Storage Technologies.
SmartMedia is a trademark of
Toshiba Corporation.
xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical
Co., Ltd.
Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.
Other brands and their products are
trademarks or registered trademarks
of their respective holders.
The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.
The copyrights to certain photos
within this document are retained by
the original owners.
Regulatory model
identification number
SDGOA-0401
For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
SDGOA-0401. This regulatory
number should not be confused with
the marketing name (HP Photosmart
7400 series printer) or product
number (Q3409A).
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
● Read and understand all
instructions in the HP
Photosmart 7400 series Quick
Start booklet.
● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
● Observe all warnings and
instructions marked on the
product.
● Unplug this product from wall
outlets before cleaning.
● Do not install or use this product
near water or when you are wet.
● Install the product securely on a
stable surface.
● Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
● If the product does not operate
normally, see the
troubleshooting information in
the onscreen HP Photosmart
Printer Help.
● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.
● Use in a well-ventilated area.
Page 3
Contents
1 Welcome ...............................................................................................................3
Printer parts ...........................................................................................................4
2 Getting ready to print ..........................................................................................7
Loading paper ........................................................................................................7
Choosing the right paper ................................................................................7
Loading paper in the printer ............................................................................8
Using print cartridges ...........................................................................................10
Inserting memory cards .......................................................................................13
Supported file formats ..................................................................................13
Inserting a memory card ...............................................................................13
Viewing photos on your computer screen .....................................................16
Removing a memory card ............................................................................16
3 Printing without a computer .............................................................................17
Getting your photos from camera to printer .........................................................17
Deciding which photos to print .............................................................................18
Choosing a layout ................................................................................................19
Selecting photos to print ......................................................................................19
Printing your photos .............................................................................................20
4 Getting connected .............................................................................................21
Connecting to a computer .................................................................................... 21
Saving your photos to a computer .......................................................................21
Connecting to other people through HP Instant Share ........................................22
5 Printing from a computer ..................................................................................23
6 Care and maintenance ......................................................................................27
Updating printer software ..................................................................................... 27
Cleaning and maintaining the printer ...................................................................27
Cleaning the exterior of the printer ...............................................................27
Cleaning the print cartridges .........................................................................27
Cleaning the print cartridge contacts ............................................................28
Aligning the print cartridges ..........................................................................28
Maintaining the quality of photo paper .................................................................28
Storing photo paper ......................................................................................28
Handling photo paper ...................................................................................29
Storing the printer and print cartridges ................................................................. 29
Storing the printer .........................................................................................29
Storing the print cartridges ...........................................................................30
7 Troubleshooting ................................................................................................31
Printer hardware problems ..................................................................................31
Printing problems .................................................................................................33
Printer screen status indicators ...........................................................................36
8 HP Customer Care .............................................................................................37
HP Customer Care by phone ...............................................................................37
Placing a call ................................................................................................39
9 Specifications ....................................................................................................41
System requirements ...........................................................................................41
HP Photosmart 7400 series User's Guide 1
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Printer specifications ...........................................................................................42
Environmental statements ...................................................................................46
Protecting the environment ...........................................................................46
Ozone production .........................................................................................46
Energy consumption .....................................................................................46
Paper use .....................................................................................................46
Plastics .........................................................................................................46
Material safety data sheets ...........................................................................46
Recycling program ........................................................................................ 46
Index...........................................................................................................................47
2 HP Photosmart 7400 series
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1
Welcome
Thank you for purchasing an HP Photosmart 7400 series printer! With your new photo
printer you can print beautiful photos and save photos to your computer.
This guide primarily explains how to print without connecting a computer. To learn
how to print from your computer, install the printer software and view the onscreen
Help. For an overview of using a computer and the printer together, see Printing from
a computer.
Read this guide to learn how to quickly and easily print
beautiful borderless photos Choosing a layout.
Your new printer comes with the following documentation:
● Quick Start — The HP Photosmart 7400 series Quick Start booklet contains
quick and easy instructions to help you set up the printer and print your first photo.
● User's Guide — The HP Photosmart 7400 series User's Guide is the book you
are reading. This book describes the basic features of the printer, explains how to
use the printer without connecting a computer, and contains hardware
troubleshooting information.
● HP Photosmart Printer Help — The onscreen HP Photosmart Printer Help
describes how to use the printer with a computer and contains software
troubleshooting information.
After you have installed the printer software on your computer, you can view the
onscreen Help:
● Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs)> HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 Series
> Photosmart Help.
● Macintosh: Select Help > Mac Help in the Finder, then select Library > HP
Photosmart Printer Help for Macintosh.
HP Photosmart 7400 series User's Guide 3
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Chapter 1
Printer parts
Front view
1. In tray Load paper here.
2. Out tray After printing, remove your photos and documents from this tray. Pull out
the extender to hold larger-size paper.
3. Top cover Raise the top cover to access the Photo cassette, the print cartridges,
and the paper-width guide.
4. Memory card slots Insert memory cards here. See Inserting memory cards for
more information about the memory card slots.
5. On light Press to turn the printer on or off. The On light keeps you informed about
the printer: Green (printer is on), green and flashing (printer is busy), red and flashing
(printer requires attention).
6. Save Press to save your photos to a connected computer.
7. Print index Press to print a photo index of all photos on a memory card. See
Deciding which photos to print.
8. Select Photos
9. Select Photos
number for printing.
10. Print Print the selected photos.
11. Cancel Cancel the current print job.
12 Printer screen View the photo index numbers, photo selection status, paper
status, and print cartridge status.
and Use to scroll through photos on a memory card.
Press this button to select or deselect the displayed photo index
4 HP Photosmart 7400 series
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Inside view
1. Photo cassette Load tabbed 4 x 6.5 inch with .5 inch tab (10 x 15 cm) photo paper,
untabbed 4 x 6 inch (10 x 15 cm) photo paper, or other supported small media into
this cassette, and insert the cassette into the In tray for printing.
2. Paper-width guide Adjust this guide for different paper widths.
3. Print cartridge storage area Insert any unused print cartridge in the print cartridge
protector that came with the printer, then store it here to keep it from drying out.
Rear view
1. Rear access door Open this door to clear a paper jam.
2. USB port Connect a computer to the printer.
3. Power port Plug the power cord into the printer.
HP Photosmart 7400 series User's Guide 5
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Chapter 1
6 HP Photosmart 7400 series
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2
Getting ready to print
Before you begin, there are three easy procedures with which you should become
familiar:
● Loading paper
● Using print cartridges
● Inserting a memory card
Loading paper
Learn how to choose the right paper for your print job and how to prepare and load
the trays for printing.
Choosing the right paper
For a list of available HP-designed inkjet paper, or to purchase supplies, go to:
● www.hpshopping.com (U.S.)
● www.hp.com/go/supplies (Europe)
● www.hp.com/jp/supply_inkjet (Japan)
● www.hp.com/paper (Asia/Pacific)
To get the best results from the printer, choose from these high-quality HP photo
papers.
To print
High-quality, long-lasting prints and
enlargements
Medium-to-high-resolution images from
scanners and digital cameras
Casual and business photos HP Photo Paper
Text documents, draft versions, test and
alignment pages
To keep your paper in good condition for printing:
● Store unused paper in its original packaging or in the resealable plastic bag that
came with the printer.
● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a
plastic bag and gently bend it in the opposite direction until it lies flat.
● Hold photo paper by the edges to avoid smears.
HP Photosmart 7400 series User's Guide 7
Use this paper
HP Premium Plus Photo Paper
(also known as Colorfast Photo Paper in
some countries/regions)
HP Premium Photo Paper
HP Everyday Photo Paper
HP Premium Inkjet Paper
Page 10
Chapter 2
Loading paper in the printer
Paper loading tips:
● You can print photos and documents on a wide variety of paper sizes, from 3 x 5
inches (76 x 127 mm) up to 8.5 x 14 inches (216 x 356 mm), as well as on wide
8.5 inch (216 mm) banner paper.
● Before loading paper, slide out the paper-width guide to make room for the paper.
● Load only one type and size of paper at a time. Do not mix paper types or sizes in
the In tray or the Photo cassette.
● Be careful not to load too much or too little paper, or it may be difficult for the
printer to pick up a sheet of paper. For more information about the amount of
paper to load in the In tray, see Specifications.
● After loading paper, pull out the Out tray extender to hold larger-size printed
pages.
Use the directions in the following table to load the most commonly used paper sizes
into the printer.
Paper type
● Letter or A4
paper
● Transparencies
● 8 x 10 inch (20
x 25 cm) photo
paper
● 5 x 7 inch (13 x
18 cm) photo
paper
● Envelopes
How to load Tray to load
1. Raise the top cover.
In tray – larger paper sizes
2. Raise the Out tray all
the way up.
3. Load plain paper,
photo paper, or
transparencies print
side down in the In
tray.
Load envelopes with
the front side down
and with the flap on
the left. Tuck the
flaps inside the
envelopes to avoid
paper jams.
4. Lower the Out tray.
5. Adjust the paper-
1) Top cover
2) Out tray
In tray – envelopes
width guide to fit
close to the edges of
the paper without
bending the paper.
6. Lower the top cover.
8 HP Photosmart 7400 series
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(continued)
Paper type How to load Tray to load
1) Paper-width guide
● 4 x 6 inch (10 x
15 cm) photo
paper (with or
without tab)
● Index cards
● Hagaki cards
● L-size cards
1. Remove any paper
that's loaded in the In
tray.
2. Raise the top cover
and remove the
Photo cassette from
its holder.
3. Load up to 20 sheets
of paper into the
Photo cassette, print
side down. If you are
using tabbed paper,
insert the tabbed end
first.
4. Raise the Out tray.
5. Line up the Photo
cassette on the right
side of the In tray,
then slide it into the
printer until it snaps
into place.
6. Lower the Out tray.
7. Lower the top cover.
8. When you finish
printing, remove the
Photo cassette and
store it in the holder
inside the top cover.
Photo cassette into the In tray
HP Photosmart 7400 series User's Guide 9
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Chapter 2
Using print cartridges
Your HP Photosmart 7400 series printer can print color and black-and-white photos.
HP provides different types of print cartridges so you can choose the best cartridges
for your project.
Tip See the back cover of this guide for the cartridge selection numbers you
can use with this printer.
For optimum printing results, HP recommends using only HP print cartridges. Inserting
a cartridge that is not in this table may invalidate your printer warranty.
Using the right print cartridges
To print…
Full-color photos Tri-color HP #57 Photo HP #58
Black-and-white photos Tri-color HP #57 Photo HP #58
Sepia or antique photos Tri-color HP #57 Photo HP #58
Insert this print
cartridge in the LEFT
stall
Insert this print
cartridge in the RIGHT
stall
Text and colored line
drawings
Caution Check that you are using the correct print cartridges; see the back
cover for the cartridge numbers you can use with this printer. Also note that HP
does not recommend modifying or refilling HP cartridges. Damage that results
from modifying or refilling HP cartridges is not covered by the HP warranty.
For the best print quality, HP recommends that you install retail print cartridges before
the date stamped on the box.
Inserting and replacing the print cartridges
Tri-color HP #57 Black HP #56
Preparing the printer and cartridges
1. Make sure the power is on and you
have removed the cardboard from
inside the device.
2. Raise the top cover of the printer.
3. Remove the bright pink tape from
the cartridges.
10 HP Photosmart 7400 series
Page 13
Inserting and replacing the print cartridges (continued)
Do not touch the ink nozzles or the
copper-colored contacts, and do not retape the cartridges.
Inserting the cartridges
1. If you are replacing a Black or
2. Hold the new Black or Photo
3. Repeat the previous step to install
4. Lower the top cover.
You must install both cartridges in order
for the printer to work normally.
Photo cartridge, push down and pull
outward on the cartridge in the right
stall to remove it.
cartridge with the label on top. Slide
the cartridge at a slight upward
angle into the right stall so the
copper-colored contacts go in first.
Push the cartridge until it snaps into
place.
Caution To avoid print carriage
jams, make sure the print cartridge
snaps securely into place as you
insert it.
the Tri-color cartridge in the left stall.
Tip Ink-backup Printing Mode lets you
keep printing even if one of the
cartridges fails or runs out of ink.
Remove the cartridge and close the top
cover to enter Ink-backup Printing Mode.
The printer continues to print, but at a
slower speed and with inferior print
quality. Replace the empty cartridge as
soon as possible.
HP Photosmart 7400 series User's Guide 11
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Chapter 2
Inserting and replacing the print cartridges (continued)
For optimal print quality and speed, align
new print cartridges immediately after
installing them. Make sure the printer is
on and connected to a computer.
Aligning the cartridges
1. Load plain paper in the In tray.
If you are using a Windows
computer:
a. Right-click on the HP
Photosmart printer icon in your
Windows taskbar.
b. Select Open HP Photosmart
7400 Series Toolbox.
c. From the Device Services tab,
click Align the Printer.
If you are using a Macintosh
computer:
a. Select Calibrate from the HP
Inkjet Utility drop-down menu.
b. Click Align.
2. Follow the onscreen instructions to
complete the cartridge alignment.
See Aligning the print cartridges.
When you are not using a print cartridge
Whenever you remove a filled (not
empty) print cartridge from the printer,
store it in the print cartridge protector.
The cartridge protector keeps the ink
from drying out when the cartridge is not
being used. Failure to properly store
your cartridge can cause the cartridge to
malfunction.
➔
To insert a cartridge into the
cartridge protector, slide the
cartridge into the protector at a
slight angle and snap it securely
into place.
12 HP Photosmart 7400 series
Page 15
When you are not using a print cartridge (continued)
Inserting memory cards
After you have taken pictures with a digital camera, you can remove the memory card
from the camera and insert it into the printer to view and print your photos. The printer
can read the following types of memory cards: CompactFlash
Microdrive
™
, MultiMediaCard™, Secure Digital™, SmartMedia™, and xD-Picture Card™.
Caution Using any other type of memory card may damage the memory card
and the printer.
Once you have inserted a cartridge into
the cartridge protector, place it in the
storage area located in the printer.
™
, Memory Sticks,
Supported file formats
The printer can recognize and print JPEG and uncompressed TIFF files directly from
the memory card. If your digital camera saves photos in other file formats, save the
files to your computer and print them using a software application. For more
information, see the onscreen HP Photosmart Printer Help.
Inserting a memory card
Find your memory card in the following table and use the instructions to insert the
card into the printer.
Guidelines:
● Insert only one memory card at a time.
● Gently push the memory card into the printer until it stops. The memory card
does not insert all the way into the printer; do not try to force it.
● When the memory card is inserted correctly, the Memory Card light flashes and
then remains solid green.
Caution 1 Inserting the memory card any other way may damage the card
and the printer.
Caution 2 Do not pull out a memory card while the Memory Card light is
flashing green. For more information, see Removing a memory card.
HP Photosmart 7400 series User's Guide 13
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Chapter 2
Memory card Slot How to insert the memory card
CompactFlash Top-left slot ● Front label faces up, and if the label has an
arrow, the arrow points toward the printer
● Edge with metal pinholes goes into the printer first
Memory Stick Bottom-right slot ● Angled corner is on the left
● Metal contacts face down
●
If you are using a Memory Stick Duo
Stick PRO Duo
™
card, attach the adapter that
™
or Memory
came with the card before you insert the card into
the printer
Microdrive Top-left slot ● Front label faces up, and if the label has an
arrow, the arrow points toward the printer
● Edge with metal pinholes goes into the printer first
MultiMediaCard Bottom-left slot ● Angled corner is on the right
● Metal contacts face down
14 HP Photosmart 7400 series
Page 17
(continued)
Memory card Slot How to insert the memory card
Secure Digital Bottom-left slot ● Angled corner is on the right
● Metal contacts face down
SmartMedia Upper portion of
the top-right
double slot
xD-Picture Card Lower right
portion of the topright double slot
● Angled corner is on the left
● Metal contacts face down
● Curved side of card points toward you
● Metal contacts face down
HP Photosmart 7400 series User's Guide 15
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Chapter 2
Viewing photos on your computer screen
When the printer is connected to a computer, you can insert a memory card in the
printer and view the photos on your computer screen. This Photo Viewer feature is
automatic, so you don't need to do anything except insert your memory card into the
printer. For information about how to connect the printer to your computer, see the
Quick Start booklet. For information about selecting photos to print, see Selecting
photos to print.
Photo Viewer lets you view memory card photos on your computer
Removing a memory card
Wait until the Memory Card light stops flashing and remains solid green, then gently
pull the memory card to remove it from the printer.
Caution Do not pull out a memory card while the Memory Card light is
flashing green. A flashing green light means that the printer is accessing the
memory card. Removing a memory card while it is being accessed may
damage the printer and the memory card or corrupt the information on the
memory card.
16 HP Photosmart 7400 series
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3
Printing without a computer
The HP Photosmart 7400 series lets you print high-quality photos without even going
near a computer. After setting up the printer using the instructions in the HP
Photosmart 7400 series Quick Start booklet, refer to these steps for start-to-finish
printing.
Getting your photos from camera to printer
Use these steps for start-to-finish printing in minutes!
Step 1
Insert a memory card
See Inserting memory cards.
Step 2
Print an index page and
decide which photos to print
See Deciding which photos
to print.
Step 3
Choose a layout and load
the right paper for the job
See Choosing a layout.
HP Photosmart 7400 series User's Guide 17
Page 20
Chapter 3
(continued)
Use these steps for start-to-finish printing in minutes!
Step 4
Insert the best print
cartridges for the job
See Inserting the cartridges.
Step 5
Select photos to print
See Selecting photos to print.
Step 6
Print your photos
See Printing your photos.
Deciding which photos to print
Decide which photos to print by first printing a photo index. A photo index shows
thumbnail views and index numbers for all the photos on a memory card (2000
maximum). You will use the index numbers on the printout to indicate which photos
you want to print.
To print a photo index:
1. Insert a memory card.
2. Press Print Index.
18 HP Photosmart 7400 series
Page 21
Choosing a layout
You can choose from two different layout options each time you print. Your layout is
determined by the type of paper that's loaded in the printer.
For this layout
One 4 x 6 inch (10 x 15 cm) photo per
sheet
Three 4 x 6 inch (10 x 15 cm) photos
per sheet
Selecting photos to print
If you want to… Do this
Do this
Load tabbed 4 x 6.5 inch with .5 inch tab
(10 x 15 cm) photo paper or untabbed 4
x 6 inch (10 x 15 cm) photo paper into
the Photo cassette. Whenever tabbed
paper is loaded, the printer will
automatically print a 4 x 6 inch (10 x 15
cm) borderless photo — just tear off the
tab. When untabbed paper is loaded,
the photo will have a border on one edge.
Load letter or A4 paper into the In tray.
Whenever this paper size (or a larger
paper size) is loaded, the printer
automatically prints three 4 x 6 inch (10
x 15 cm) photos per sheet.
Select one or more
photos
HP Photosmart 7400 series User's Guide 19
1. Make sure your memory card is still inserted in the
printer.
2. Refer to the photo index you printed and decide
which photo(s) to select for printing. Note their
corresponding index numbers.
3.
Press Select Photos
of the first photo you want to print appears on the
printer screen. Press and hold the button to view the
photo numbers rapidly.
4.
Press Select Photos
printing. A check mark appears next to the number
on the printer screen to indicate your selection.
5. Repeat steps 2 and 3 until you have selected all the
photos you want to print.
until the index number
or
to select the photo for
Page 22
Chapter 3
(continued)
If you want to… Do this
Note To deselect a photo, press Select Photos
again to remove the check mark.
Select all photos on
the memory card
Printing your photos
To print photos from a memory card:
1. Insert a memory card.
2. Select one or more photos as described earlier in this section.
3. Press Print.
Note Some digital cameras have a menu feature that allows you to select
photos on a memory card to be printed. These camera-selected photos are
also called Digital Print Order Format (DPOF). If you have selected photos
using the DPOF feature, dPF appears on the printer screen when you insert
the memory card. Press Print to print these camera-selected photos, or press
Cancel to deselect them.
1. Make sure your memory card is still inserted in the
printer.
2.
Press and hold Select Photos
seconds. The printer screen will briefly display nine
dashes, and then check marks will appear next to
each index number on the screen.
Note To deselect all photos, press and hold Select
Photos
for three seconds.
for three
20 HP Photosmart 7400 series
Page 23
4
Getting connected
Use your printer to stay connected to other devices and people.
Connecting to a computer
To do this... You will need...
Print from your computer to the printer. A Universal Serial Bus (USB) 2.0 full-
speed compliant cable 10 feet (3
meters) or less in length. For
instructions about connecting the printer
with a USB cable, see the Quick Start
booklet.
Save photos from a memory card
(inserted in the printer) to your computer.
(You can enhance and organize your
photos in the HP Image Zone software.
See Saving your photos to a computer.)
Share photos through HP Instant Share. ● A USB cable as described above.
A USB cable as described above.
● A computer with Internet access.
Saving your photos to a computer
When the printer is connected to a computer, you can save your photos to your
Windows PC or Macintosh computer using the Save button on the printer's control
panel.
1. Make sure the printer is connected to a computer at the USB port on the back of
the printer, and that you have installed the software from the HP Photosmart
7400 series CD.
2. Insert a memory card into the printer.
3. Press Save.
4. Follow the onscreen instructions to save photos to the appropriate folder on your
computer.
Note To stop saving photos to your computer, press Cancel.
HP Photosmart 7400 series User's Guide 21
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Chapter 4
Connecting to other people through HP Instant Share
Use HP Instant Share to share photos with friends and relatives using e-mail, online
albums, or an online photo finishing service. the printer must be connected through a
USB cable to a computer with Internet access and have all the HP software installed.
If you try to use HP Instant Share and do not have all the required software installed
or configured, a message prompts you through the required steps.
To use HP Instant Share to send photos:
1. Insert a memory card and select some photos.
2. Press Save to save the photos to your computer.
3. Use the HP Instant Share features of the HP Image Zone software to share your
photos with others.
See the HP Image Zone onscreen Help for information about using HP Instant
Share.
22 HP Photosmart 7400 series
Page 25
5
Printing from a computer
All HP photo printers come with the HP Image Zone software, which helps you do
more with your photos than ever before. Use it to get creative with your pictures: edit
them, share them, and create fun projects such as album pages.
You should also get to know the printer driver software. That's the interface that pops
up whenever you print. It controls the resolution and color, and it usually chooses
those settings automatically (which is fine when you're printing on plain paper). But if
you're printing a digital photo, you'll want to get in there and fiddle around to produce
the best-quality print.
For information on installing the HP Image Zone and printer driver software, see the
Quick Start booklet. HP Image Zone is only installed if you choose the Typical
installation option.
Software feature
HP Instant Share
Use HP Instant Share to share photos
with family and friends. HP Instant
Share lets you easily:
● E-mail images using HP Instant
Share without large file attachments
● Create online albums to share,
organize, and store photos
● Order professionally processed
prints online (availability varies by
country/region)
Creative projects
Where to find information
For more information about using HP
Instant Share with your specific printer
model, see Getting connected.
In the onscreen Help, click Use the HP
Image Zone, then click Share your
images using HP Instant Share.
In the onscreen Help, click Use the HP
Image Zone, then click Create projects.
Think outside the photo album. The HP
Image Zone lets you use your digital
photos for creative projects such as:
● Iron-on transfers
● Banners
● Calendars
HP Photosmart 7400 series User's Guide 23
Page 26
Chapter 5
(continued)
Software feature Where to find information
Organize your photos
The HP Image Zone helps you keep on
top of your digital photos and video clips
by letting you:
● Organize your photos in albums
● Search through your photos by
date, keywords, and more
● Index images automatically
Edit and enhance your photos
The HP Image Zone lets you:
● Do manual color correction and
make other adjustments to improve
your photos before you print them
● Add text and other graphics
● Resize your digital photos
In the onscreen Help, click Use the HP
Image Zone, then click Manage your
images.
In the onscreen Help, click Use the HP
Image Zone, then click Edit your images.
Take control of printing
Harness the power of the HP
Photosmart printer driver. This software
gives you full control over how your
photos print. You can:
In the onscreen Help, click HP
Photosmart Printer Help. In the print
dialog box itself, right-click any option
and click the What's This? box to learn
more about that option.
● Use advanced color settings to
produce the highest-quality prints
● Produce draft-quality prints to save
on ink and photo media
● Learn how to get the most out of
your printer and your digital photos
Be sure to download the latest printer software update every couple of months to
ensure you have the latest features and improvements.
To update the printer software
1. Make sure your computer is connected to the Internet.
24 HP Photosmart 7400 series
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2. From the Windows Start menu, select Programs (All Programs in Windows XP)
> HP > HP Software Update.
3. Click Next. HP Software Update searches the HP website for printer software
updates.
– If your computer has the most recent version of the printer software installed,
No updates are available for your system at this time appears in the HP
Software Update window.
– If your computer does not have the most recent version of the printer
software installed, a software update appears in the HP Software Update
window.
4. If a software update is available, check the box beside the update to select it.
5. Click Install.
6. Follow the onscreen instructions.
Note This process does not update the HP Image Zone software. The HP
Image Zone software is available only on CD. Contact HP directly to order
software updates on CD, including the HP Image Zone software. For contact
information, see the website: www.hp.com/support.
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Chapter 5
26 HP Photosmart 7400 series
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6
Care and maintenance
The printer requires very little maintenance. Follow the guidelines in this chapter to
extend the life span of the printer and printing supplies, and to ensure that the photos
you print are always of the highest quality.
Updating printer software
Download the latest printer software updates every couple of months to ensure you
have the latest features and improvements. For more information, see the onscreen
HP Photosmart Printer Help.
Cleaning and maintaining the printer
Keep the printer and print cartridges clean and well-maintained using the simple
procedures in this section.
Cleaning the exterior of the printer
1. Turn off the printer, then disconnect the power cord from the back of the printer.
2. Wipe the outside of the printer with a soft cloth that has been lightly moistened
with water.
Caution 1 Do not use any type of cleaning solution. Household cleaners and
detergents may damage the printer finish.
Caution 2 Do not clean the interior of the printer. Keep all fluids away from
the interior.
Caution 3 Do not lubricate the metal rod on which the print cartridge cradle
slides. Noise is normal when the print cartridge cradle moves back and forth.
Cleaning the print cartridges
If you notice white lines or single-color streaks on the photos you print, the print
cartridges might need to be cleaned. You can run an automatic cartridge cleaning
procedure using the software that came with the printer. For more information, see the
HP Photosmart Printer Help.
If you complete all three levels of the automatic cartridge cleaning procedure and still
see white streaks or missing colors on the test page, you may need to manually clean
the print cartridge contacts. For more information, see the following section.
Note If the cartridge or printer has been recently dropped, you may also see
white streaks or missing colors in your prints. This problem is temporary and
clears up within 24 hours.
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Chapter 6
Cleaning the print cartridge contacts
If the printer is used in a dusty environment, debris may accumulate on the print
cartridge contacts and cause printing problems.
To clean the print cartridge copper-colored contacts:
1. Gather the following items to clean the print cartridge contacts:
– Distilled water (tap water may contain contaminants that can damage the
print cartridge)
– Cotton swabs or other soft, lint-free material that will not stick to the print
cartridge
2. Open the top cover of the printer.
3. Remove the print cartridges and place them on a piece of paper with the ink
nozzle plate facing up, being careful not to touch the copper-colored contacts or
the ink nozzle plate with your fingers.
Caution Do not leave the print cartridges outside the printer for more
than 30 minutes. Ink nozzles exposed to the air longer than this may dry
out and cause printing problems.
4. Lightly moisten a cotton swab with distilled water and squeeze any excess water
from the swab.
5. Gently wipe the print cartridge contacts with the cotton swab.
Caution Do not touch the print cartridge ink nozzle. Touching the ink
nozzle will result in clogs, ink failure, and bad electrical connections.
6. Repeat steps 4 - 5 until no ink residue or dust appears on a clean swab.
7. Insert the print cartridges in the printer, then close the top cover.
Aligning the print cartridges
When you first install a print cartridge in the printer, you must use the software that
came with the printer to align the print cartridges. You should also align the print
cartridges if the colors in your printed pages are misaligned. For more information,
see Aligning the cartridges.
Maintaining the quality of photo paper
For best results with photo paper, follow the guidelines in this section.
Storing photo paper
● Store the photo paper in its original packaging or in the resealable plastic bag that
came with the printer.
● Store the packaged photo paper on a flat, cool, and dry surface.
● Return unused photo paper to the plastic bag. Paper left in the printer or exposed
to the elements may curl.
28 HP Photosmart 7400 series
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Handling photo paper
● Always hold photo paper by the edges to avoid fingerprints.
● If the photo paper has curled edges, place it in its plastic storage bag and gently
bend it in the opposite direction of the curl until the paper lies flat.
Storing the printer and print cartridges
Protect the printer and print cartridges by storing them properly when you are not
using them.
Storing the printer
For safe and convenient storage of the printer, the In and Out trays fold up into the
printer. You can store the paper trays by following these steps:
1. Turn off the printer.
2. Remove all paper from the paper trays.
3. Raise the top cover.
4. Lift and fold back the Out tray. (If the Out tray extender is extended, be sure to
push it in before folding.)
5. Lift and fold up the In tray so that it lies over the Out tray. The tray snaps into
place when positioned correctly.
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Chapter 6
6. Lower the top cover.
The printer is built to withstand long or short periods of inactivity.
● Store the printer indoors out of direct sunlight in a place without temperature
extremes.
● If the printer and print cartridges have not been used for one month or more, use
the software that came with the printer to run the automatic cartridge cleaning
procedure before printing. For more information, see the HP Photosmart Printer
Help.
Storing the print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print
quality:
● When you remove a print cartridge from the printer, store the cartridge in a print
cartridge protector. Slide the cartridge into the protector at a slight angle and
snap it securely in place. This prevents the ink from drying out. For a graphic
illustration of how and where to store the print cartridge, see Using print cartridges.
● Keep all unused print cartridges in their original sealed packages until they are
needed. Print cartridges should be stored at room temperature (59 to 95 degrees
F or 15 to 35 degrees C).
● Do not remove the plastic tape covering the ink nozzles until you are ready to
install the print cartridge in the printer. If the plastic tape has been removed from
the print cartridge, do not attempt to reattach it. Reattaching the tape damages
the print cartridge.
Note For best print quality, HP recommends that you install retail print
cartridges before the date stamped on the box.
30 HP Photosmart 7400 series
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7
Troubleshooting
The HP Photosmart 7400 series printer is designed to be reliable and easy to use.
This chapter answers frequently asked questions about using the printer and printing
without a computer. It contains information about the following topics:
● Printer hardware problems
● Printing problems
● Printer screen status indicators
For troubleshooting information about software installation, see the Quick Start
booklet that came with the printer. For troubleshooting information about using the
printer software and printing from a computer, see the HP Photosmart Printer Help.
For information about viewing the Printer Help, see Welcome.
Printer hardware problems
Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.
Note When connecting the printer to a computer, HP recommends using a
USB cable of less than 10 feet (3 meters) in length to minimize injected noise
due to potential high electromagnetic fields.
The On light is flashing green, but the printer is not printing.
The printer is busy processing information. Wait for it to finish.
The On light is flashing red.
The printer requires attention. Try the following:
● If the printer is connected to a computer, check the computer screen for
instructions. If the printer is not connected to a computer, check for the following
problems:
– Top cover open
– Out of paper
– Paper jam
– Print carriage jammed or stuck
– Print cartridge inserted incorrectly
– Incorrect print cartridge installed
● If you are unable to solve the problem by using the instructions above, turn off the
printer and unplug the printer's power cord. Wait one minute, then plug it in again.
Turn on the printer.
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Chapter 7
The On light flashed amber briefly after I turned off the printer.
This is a normal part of the power-down process. It does not indicate a problem with
the printer.
The On light is flashing amber.
A serious printing error has occurred. Try the following:
● If the printer is connected to a computer, check the computer screen for
instructions.
● If the printer is not connected to a computer, turn off the printer and unplug the
printer's power cord. Wait one minute, then plug it in again. Turn on the printer.
● If you are unable to solve the problem, go to www.hp.com/support or contact HP
support. For contact information, see HP Customer Care.
The printer does not find and display the photo numbers from my memory
card.
Try the following:
● Remove and reinsert the memory card.
● Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug
it in again. Turn on the printer.
● The memory card may contain file types the printer cannot read directly from the
memory card.
– Save the photos to a computer, then print them from the computer. For more
information, see the documentation that came with the camera and the
onscreen HP Photosmart Printer Help.
– The next time you take photos, set the digital camera to save them in a file
format the printer can read directly from the memory card. For a list of
supported file formats, see Specifications. For instructions on setting the
digital camera to save photos in specific file formats, see the documentation
that came with the camera.
The printer is plugged in, but it will not turn on.
● The printer may have drawn too much power. Unplug the printer's power cord.
Wait about 10 seconds, then plug the power cord back in. Turn on the printer.
● The printer may be plugged into a power strip that is turned off. Turn on the
power strip, then turn on the printer.
The printer makes noises when I turn it on, or starts making noises on its own
after it has been sitting unused for a while.
The printer may make noises after long periods of inactivity (approximately 2 weeks),
or when its power supply has been interrupted and then restored. This is normal
32 HP Photosmart 7400 series
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operation—the printer is performing an automatic maintenance procedure to ensure
that it produces the best quality output.
Printing problems
Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.
The printer does not print 4 x 6 inch (10 X 15 cm) borderless photos.
You might not be using the right paper type. Be sure you are using tabbed 4 x 6.5 inch
with .5 inch tab (10 x 15 cm) paper. Untabbed paper will result in a border on one
edge of the paper.
Printing is very slow.
You could have one of the following problems.
● You may need to calibrate the print cartridges. If you replace a print cartridge and
don't calibrate it, print quality and speed will be less than optimal. See Aligning
the cartridges.
● You may be printing a project containing graphics or photos, or a high resolution
photo or a PDF. Large, complex projects containing graphics or photos print
slower than text documents.
● The printer may be in Ink-backup Printing Mode. The printer enters this mode
when one of the print cartridges has been removed. Replace the missing print
cartridge.
Photo paper does not feed into the printer correctly.
You may have one of these problems.
● If you are using the Photo cassette for printing, there may be paper loaded in the
In tray. Remove any paper from the In tray before inserting the Photo cassette for
printing.
● The Photo cassette may not be engaged. Insert the Photo cassette until it snaps
into place. For more information about loading the Photo cassette, see Loading
paper in the printer.
● The printer may be in an extremely high or low humidity environment. Load one
sheet of photo paper at a time.
● The photo paper may be curled. If the photo paper is curled, place the paper in a
plastic bag and gently bend it the opposite direction of the curl until the paper lies
flat. If the problem persists, then use photo paper that is not curled.
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Chapter 7
Paper does not feed into the printer correctly. —OR— Paper does not come out
of the printer correctly.
● There may be too much paper loaded in the In tray. Remove some paper form
the In tray and try printing again. For paper loading instructions, see Loading
paper in the printer.
● The paper may be too thin or too thick. Use HP-designed inkjet paper for best
results. For more information, see Choosing the right paper.
● Two or more pieces of paper may be stuck together. Remove the paper from the
paper tray and shuffle the paper so it does not stick together. Reload the paper
into the paper tray and try printing again.
No page came out of the printer. —OR— The paper jammed while printing.
There may be a printer jam. Try the following:
● Remove the paper from the In tray and the Out tray.
● If you were printing labels, make sure a label didn't become unglued from the
label sheet while going through the printer.
If the paper is still jammed, try the following:
1. Turn off the printer.
2. Remove the rear access door.
3. Unplug the printer.
4. Gently remove the jammed paper from the printer.
5. Replace the rear access door.
6. Plug in the printer and turn it on.
7. When you have cleared the paper jam, print your document again.
If you experience paper jams when printing on photo paper, try the following:
● Insert the photo paper as far as it will go into the Photo cassette.
● Load one sheet of photo paper at a time.
A blank page came out of the printer.
●
Check the printer screen to see if the print cartridge status indicator
appears. If
the indicator is on, the ink level is low. If the indicator is flashing, the ink level may
be too low to print. Replace any print cartridges that are out of ink. For more
information about checking ink levels, see the HP Photosmart Printer Help.
● You may have begun printing and then cancelled the process. If you cancelled
the process before printing started, the printer may have already loaded paper in
preparation for printing. The next time you print, the printer will eject the blank
page before starting the new printing project.
● You may be printing in Ink-backup Printing Mode with only the black print
cartridge installed. Replace the missing print cartridge with a new one. For more
information about printing in Ink-backup Printing Mode, see Inserting the cartridges.
34 HP Photosmart 7400 series
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The document printed at an angle or is off-center.
● The paper-width guide may not be set properly. Make sure that the paper-width
guide is close to the edge of the paper without bending it.
● The paper may not be loaded correctly. Make sure the paper is correctly oriented
in the In tray. For paper loading instructions, see Loading paper in the printer.
● The print cartridges may not be aligned properly. For information about how to
align the print cartridges, see Aligning the cartridges.
The printed output is not properly aligned.
● The paper-width guide may not be set properly. Make sure that the paper-width
guide is close to the edge of the paper without bending it.
● Try performing a print cartridge alignment. For information about how to align the
print cartridges, see Aligning the cartridges. For optimal speed and quality when
printing, you should perform a print cartridge alignment immediately after
installing a new cartridge.
My photos do not print when I press the Print button.
You may not have selected your photos by pressing Select Photos
. For
instructions on how to select your photos, see Selecting photos to print.
The printer is displaying the out of ink indicator, but I don't know which
cartridge to replace.
Connect the printer to your computer and read the instructions on the computer
screen. The instructions will tell you which one to replace.
Print quality is poor.
● You may be printing in Ink-backup Printing Mode. The printer enters Ink-backup
Printing Mode when one of the print cartridges is missing. Replace the missing
print cartridge with a new one.
● One of the print cartridges may be running out of ink. Check to see if the print
cartridge status indicator
appears on the printer screen. If a print cartridge is
running low on ink, replace it. For more information, see Inserting the cartridges.
● Use photo paper designed for the printer. For best results, use HP-designed
inkjet paper.
● You may be printing on the wrong side of the paper. Make sure the paper is
loaded with the side to be printed facing down.
● You may have selected a low-resolution setting on the digital camera. Reduce the
size of the image and try printing again. For better results in the future, set the
digital camera to a higher photo resolution.
● There may be a problem with a print cartridge. Try the following:
– Remove and then reinsert the print cartridges.
– Run an automatic print cartridge cleaning procedure from the printer's control
panel. For more information, see the HP Photosmart Printer Help.
– Align the print cartridges from the printer control panel. For more information,
see Aligning the print cartridges.
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Chapter 7
– If this does not solve the problem, try cleaning the copper-colored contacts
on the print cartridges. For more information, see Cleaning the print cartridge
contacts.
– If these solutions do not work, replace the print cartridge(s).
Photos are not printing correctly.
● You may have loaded the photo paper incorrectly. Load the photo paper with the
side to be printed facing down.
● The photo paper may not have fed into the printer correctly. Try the following:
– If you have a paper jam, see No page came out of the printer. —OR— The
paper jammed while printing.
– Load one sheet of photo paper at a time.
Printer screen status indicators
The printer screen has two status indicators: one for print cartridge status, and
another for paper status.
This indicator...
Has this meaning...
● When the print cartridge status
indicator
flashing), the ink level is low.
● When the print cartridge status
indicator
ink level is too low to print, or there
is a problem with the print cartridge
that needs attention. For more
information about which problem
has occurred, connect the printer to
your computer and read the
instructions on the computer
screen. If the ink is out on one of
the print cartridges, the instructions
will tell you which one to replace.
When the paper status indicator is
flashing, either there's a paper jam or
the printer is out of paper.
is on solid (not
is flashing, either the
36 HP Photosmart 7400 series
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8
HP Customer Care
If you have a problem, follow these steps:
1. Check the documentation that came with the printer.
– The User's Guide contains detailed information on the printer and its
operation.
– The onscreen Help contains detailed information about how to use the
software that came with the printer. For information about viewing the
onscreen Help, Welcome.
2. If you are unable to solve the problem using the information in the onscreen Help
or the User's Guide, visit www.hp.com/support to do the following:
– Access online support pages
– Send HP an e-mail message for answers to your questions
– Connect with an HP technician by using online chat
– Check for software updates
Support options and availability vary by product, country/region, and language.
3. In Europe only, contact your local point of purchase. If the printer has a hardware
failure, you will be asked to bring the printer to where you purchased it. Service is
free during the printer limited warranty period. After the warranty period, you will
be quoted a service charge.
4. If you are unable to solve the problem using the onscreen Help or HP web sites,
call HP Customer Care using the number for your country/region. For a list of
country/region phone numbers, see the following section.
HP Customer Care by phone
While the printer is under warranty, you can obtain free phone support. For more
information, see the warranty included in the box, or go to www.hp.com/support to
check the duration of your free support.
After the free phone support period, you can obtain help from HP at an additional cost.
Contact your HP dealer or call the support phone number for your country/region for
support options.
To receive HP support by phone, call the appropriate support phone number for your
location. Standard phone company charges apply.
North America: Call 1-800-HP-INVENT (1-800-474-6836). U.S. phone support is
available in both English and Spanish languages 24 hours a day, 7 days a week (days
and hours of support may change without notice). This service is free during the
warranty period. A fee may apply outside the warranty period.
Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany,
Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the
United Kingdom should go to www.hp.com/support to access phone support numbers
in their country/region.
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Chapter 8
38 HP Photosmart 7400 series
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Placing a call
Call HP Customer Care while you are near the computer and printer. Be prepared to
provide the following information:
● Printer model number (located on the front of the printer).
● Printer serial number (located on the bottom of the printer).
● Computer operating system.
● Version of printer driver:
● Messages displayed on the printer screen or on the computer monitor.
● Answers to the following questions:
– Windows PC: To see the printer driver version, right-click the memory card
icon in the Windows taskbar and select About.
– Macintosh: To see the printer driver version, use the Print dialog box.
– Has the situation you are calling about happened before? Can you recreate
the situation?
– Did you install any new hardware or software on your computer around the
time that the situation occurred?
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Chapter 8
40 HP Photosmart 7400 series
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9
Specifications
This section lists the minimum system requirements for installing the printer software,
and provides selected printer specifications.
For a complete list of printer specifications and system requirements, see the
onscreen HP Photosmart Printer Help. For information about viewing the onscreen
Help, see Welcome.
System requirements
Component Windows PC minimum Macintosh minimum
Operating system
Processor
RAM 128 MB recommended Mac OS 10.1 through
Free disk space 500 MB 500 MB
Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher
CD-ROM drive 4x 4x
Connectivity USB: Microsoft Windows
Browser Microsoft Internet
Microsoft® Windows 98,
2000 Professional, ME,
XP Home, and XP
Professional
Intel® Pentium® II (or
equivalent) or higher
98, 2000 Professional,
ME, XP Home, and XP
Professional
Explorer 5.5 or later
Mac® OS X 10.1 through
10.3
G3 or greater
10.3: 128 MB
USB: Mac OS X 10.1
through 10.3
—
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Chapter 9
Printer specifications
Category Specifications
Connectivity USB: Microsoft Windows 98, 2000 Professional,
Image file formats JPEG Baseline
Media sizes Photo paper, 4 x 6 inches (10 x 15 cm)
ME, XP Home, and XP Professional; Mac OS X
10.1 through 10.3
TIFF 24-bit RGB uncompressed interleaved
TIFF 24-bit YCbCr uncompressed interleaved
TIFF 24-bit RGB packbits interleaved
TIFF 8-bit gray uncompressed/packbits
TIFF 8-bit palette color uncompressed/packbits
TIFF 1-bit uncompressed/packbits/1D Huffman
Photo paper with tab, 4 x 6 inches with 0.5 inch tab
(10 x 15 cm with 1.25 cm tab)
Index cards, 4 x 6 inches (10 x 15 cm)
Hagaki cards, 3.9 x 5.8 inches (100 x 148 mm)
A6 cards, 4.1 x 5.8 inches (105 x 148 mm)
L-size cards, 3.5 x 5 inches (90 x 127 mm)
L-size cards with tab, 3.5 x 5 inches with 0.5 inch
tab (90 x 127 mm with 12.5 mm tab)
Media specifications Recommended maximum length: 14 inches (356
mm)
Recommended maximum thickness: 11.5 mil (292
µm)
Media sizes, standard Photo paper
3 x 3 inches to 8.5 x 14 inches (76 x 76 mm to 216
x 356 mm)
Plain paper
Letter, 8.5 x 11 inches (216 x 280 mm)
Legal, 8.5 x 14 inches (216 x 356 mm)
Executive, 7.5 x 10 inches (190 x 254 mm)
A4, 8.27 x 11.7 inches (210 x 297 mm)
A5, 5.8 x 8.3 inches (148 x 210 mm)
B5, 6.9 x 9.8 inches (176 x 250 mm)
Cards
42 HP Photosmart 7400 series
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(continued)
Category Specifications
Hagaki, 3.94 x 5.83 inches (100 x 148 mm)
L-size, 3.5 x 5 inches (90 x 127 mm)
L-size with tab, 3.5 x 5 inches with 0.5 inch tab (90
x 127 mm with 12.5 mm tab)
Index, 3 x 5 inches, 4 x 6 inches, and 5 x 8 inches
(76 x 127 mm, 10 x 15 cm, and 127 x 203 mm)
A6, 4.13 x 5.85 inches (105 x 148.5 mm)
Envelopes
No. 9, 3.875 x 8.875 inches (98.4 x 225.4 mm)
No. 10, 4.125 x 9.5 inches (105 x 240 mm)
A2 Invitation, 4.375 x 5.75 inches (110 x 146 mm)
DL, 4.33 x 8.66 inches (110 x 220 mm)
C6, 4.5 x 6.4 inches (114 x 162 mm)
Custom
3 x 5 inches to 8.5 x 14 inches (76 x 127 mm to
216 x 356 mm)
Transparencies and label sheets
Letter, 8.5 x 11 inches (216 x 280 mm)
A4, 8.27 x 11.7 inches (210 x 297 mm)
Media types Paper (plain, inkjet, photo, and banner)
Envelopes
Transparencies
Labels
Cards (index, greeting, Hagaki, A6, L-size)
Iron-on transfers
Memory cards CompactFlash Type I and II
Microdrive
MultiMediaCard
Secure Digital
SmartMedia
Sony Memory Sticks
xD-Picture Card
Memory card-supported file
formats
HP Photosmart 7400 series User's Guide 43
Printing: See Memory card-supported file formats
Saving: All file formats
Page 46
Chapter 9
(continued)
Category Specifications
Paper trays In tray
3 x 5 inches to 8.5 x 14 inches (76 x 127 mm to
216 x 356 mm)
Photo cassette
4 x 6 inch (10 x 15 cm) and Hagaki
Out tray
All supported sizes
Paper tray capacity In tray
100 sheets of plain paper
15 envelopes
20–40 cards (depending on thickness)
20 sheets of banner paper or labels
25 transparencies, iron-on transfers, or photo paper
Photo cassette
24 sheets of photo paper
Out tray
50 sheets of plain paper
20 sheets of photo paper, banner paper or
transparencies
10 cards or envelopes
25 sheets of labels or iron-on transfers
Power consumption Printing: 6.604 W AC
Idle: 2.28 W AC
Off: 2.13 W AC
Print cartridges 1 Black HP (C6656A)
1 Tri-color HP (C6657A)
1 Photo HP (C6658A)
USB support Microsoft Windows 98, 2000 Professional, ME, XP
Home, and XP Professional
Mac OS X 10.1 through 10.3
HP recommends that the USB cable be less than
10 feet (3 meters) in length
Power adapter HP Part # 0950-4404 (US)
HP Part # 0950-4400 (India)
HP Part # 0950-4401 (All other regions)
44 HP Photosmart 7400 series
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(continued)
Category Specifications
Environmental
specifications
Recommended during operation: 15 -30 °C (59 86 °F), 20 - 80% relative humidity
Maximum during operation: 10 - 35 °C (50 - 95 °F),
15 - 80% relative humidity
Storage temperature ranges: -30 - 65 °C (22 - 149
°F)
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Chapter 9
Environmental statements
Hewlett-Packard Company is committed to providing quality products in an
environmentally sound manner.
Protecting the environment
This printer has been designed with several attributes to minimize impact on our
environment. For more information, go to HP's Commitment to the Environment
website at www.hp.com/hpinfo/globalcitizenship/environment/.
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural
resources and saves money without affecting the high performance of this product.
This product qualifies for ENERGY STAR, which is a voluntary program established to
encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered mark of the U.S. EPA. As an
ENERGY STAR partner, Hewlett-Packard Company has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency. For more information, go to www.energystar.gov.
Paper use
This product is suited for the use of recycled paper according to DIN 19309.
Plastics
Plastic parts over 0.88 ounces (24 grams) are marked according to international
standards that enhance the ability to identify plastics for recycling purposes at the end
of the printer life.
Material safety data sheets
Material Safety Data Sheets (MSDS) can be obtained from the HP website at
www.hp.com/go/msds. Customers without Internet access should contact Customer
Care.
Recycling program
HP offers an increasing number of product return and recycling programs in many
countries, and partners with some of the largest electronics recycling centers
throughout the world. HP conserves resources by reselling some of its most popular
products.
This HP product contains lead in the solder, which may require special handling at the
end of its life.
46 HP Photosmart 7400 series
Page 49
Index
A
aligning print cartridges 10, 28
B
black-and-white photos 10
borderless photos
do not print 33
selecting layout 19
buttons 4
C
camera-selected photos 20
cartridges. See print cartridges
cleaning
print cartridge contacts 28
print cartridges 27
printer 27
CompactFlash 13
computer
connecting to printer 21
printing from 23
printing without 17
saving photos to 21
system requirements 41
updating software 24
control panel 4
Customer Care 37
D
documentation, printer 3
DPOF files 20
E
e-mailing photos 22
F
file formats, supported 13
H
help. See troubleshooting
help, onscreen 3
HP Image Zone 23
HP Instant Share 22
I
ink cartridges. See print
cartridges
inserting
memory cards 13
print cartridges 10
J
JPEG file format 13
L
layout, selecting 19
loading paper 8
M
memory cards
inserting 13
printing photo index 18
removing 16
supported file formats 13
supported types 13
Memory Sticks 13
Microdrive 13
MultiMediaCard 13
O
onscreen help 3
P
paper
buying and choosing 7
loading 8
maintaining 7, 28
sizes 42
status indicator 36
trays 4
troubleshooting 33
photo cassette 4
photos
do not print 35
e-mailing 22
editing 23
index 18
numbers do not appear 32
print cartridges, choosing
10
printing 20
saving to computer 21
selecting for print 19
selecting layout 19
supported file formats 13
print cartridges
aligning 10, 28
choosing 10
cleaning 27
cleaning contacts 28
inserting 10
out of ink 35
replacing 10
status indicator 36
storage area 4
storing 12, 30
printer
cleaning 27
connecting to computer 21
documentation 3
parts 4
power problems 32
specifications 42
status indicators 36
storing 29
warnings 2
printing
creative projects 23
from computer 21, 23
from memory cards 20
photo index 18
selecting layout 19
without computer 17
Q
quality
photo paper 28
troubleshooting 35
R
regulatory notices 49
removing memory cards 16
replacing print cartridges 10
S
saving photos to computer 21
HP Photosmart 7400 series User's Guide 47
Page 50
Secure Digital 13
SmartMedia 13
software, updating 24
specifications 41
storing
photo paper 28
print cartridges 12, 30
printer 29
system requirements 41
T
TIFF file format 13
trays, paper 4
troubleshooting
borderless photos 33
Customer Care 37
flashing lights 31
low ink 35
paper problems 33
photo numbers do not
appear 32
power problems 32
print quality 35
printer noises 32
U
updating software 24
USB
port 4
specifications 41
X
xD-Picture Card 13
48 HP Photosmart 7400 series
Page 51
Regulatory notices
Hewlett-Packard Company
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
● This device may not cause harmful interference, and
● This device must accept any interference received, including interference that may cause undesired operation.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by HewlettPackard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data
cable is required to comply with the Class B limits of Part 15 of the FCC Rules.
For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover
Street, Palo Alto, CA 94304, (650) 857-1501.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
LED indicator statement
The display LEDs meet the requirements of EN 60825-1.
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