HP Photosmart 6510 e - B211a, Photosmart 6512 e - B211a, Photosmart 6515 e - B211a Reference Guide

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PHOTOSMART 6510 e-ALL-IN-ONE SERIES

Verify box content.

<3 M

X 4

Start setup...

* Not included with all models.

Unpack printer

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Remove all tape, protective film, and packing material.

Power on

2

Connect the power cord and adapter. Touch

Continue setup and activate ePrint on the printer display

Animations and instructions on the printer display will guide you through all the steps you need to finish
setting up your printer.

USB

to turn on the printer.

Touch to display the Home screen.

Home:

English

Control panel buttons are lit only when available.

No CD/DVD drive?

For computers without a CD/DVD drive, please go to

www.hp.com/support to download and install the software.

Standard data rates may apply.

© 2011 Hewlett-Packard Development Company, L.P.

Printed in [English]
Printed in [Spanish]
Printed in [French]

Directional buttons: Touch to navigate

through photos, apps, and menu options.

Back: Touch to return to the previous screen.

Help: Touch to run animations and get more help.

Cancel: Touch to stop the current job in progress.

Register your printer

Get quicker service and support alerts by
registering at www.register.hp.com.

*CQ761-90075*
*CQ761-90075*

CQ761-90075

Get to know your HP Photosmart

English

7

Photo: View, print and reprint photos.

Copy: Select a copy type or change the copy

settings.

Scan: Scan your photos or documents to a connected
computer or a memory card.

Setup: Change preferences and use tools to perform
maintenance functions.

Snapfish: Upload, edit, and share your photos.
Snapfish may not be available depending on your
country/region.

Scan lid

Scanning glass

Memory card slot

Ink: Show estimated ink levels by cartridge.

Wireless: Display wireless status, IP address, network

name, hardware address (MAC), and Wireless Direct
status.

Apps: Provide a quick and easy way to access
and print information from the web, such as maps,
coloring pages, puzzles, and more.

ePrint: Display the printer’s email address, ePrint
status, and ePrint feature.

Cartridge access door

Paper path cover

Control panel

Input tray

Output tray

Paper tray extender

Power specifications

Note: Only use this printer with the power cord supplied by HP.

CQ191-60017

•• Input voltage: 100-240 Vac (+/- 10%)

•• Input frequency: 50/60 Hz (+/- 3 Hz)

CQ191-60018

•• Input voltage: 200-240 Vac (+/- 10%)

•• Input frequency: 50/60 Hz (+/- 3 Hz)

2

Features and tips

Economical and energy saving

•• Individual ink tanks allow you to replace each cartridge separately.

•• The Energy Save mode and Auto Power-off feature are turned on by default, reducing energy use. You can change

these settings from the Setup > Preferences menu on the printer display.

Print photos and documents

•• Print photos directly from a memory card in various sizes and papers. Insert memory card into
the memory card slot. Touch View & Print to browse and print photos from the printer display.
Use the Edit menu to rotate a photo, crop a photo, or turn Photo Fix on and off.

•• Print documents and photos from software on a connected computer.

•• When receiving a low ink alert message, consider getting replacement cartridges to avoid

possible printing delays. You do not have to replace ink cartridges until the print quality is
unacceptable.

•• Ink from the cartridges is used in the printing process in several ways, including the initialization process, which
prepares the printer and cartridges for printing, and in the printhead servicing process, which keeps print nozzles clear
and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, go
to: www.hp.com/go/inkusage.

•• When installing new cartridges, remove the orange plastic pull tab first, and then twist off the orange plastic cap.

English

Copy with multiple settings

•• Make color, black and white, or economy copies. Use the Settings menu on the printer display to set paper size, paper
type, resize, change quality, lighten/darken images, margin and enhancement of copies.

•• Load your original, print side down, on the right front corner of the glass.

•• For thick originals, like a page in a book, remove the lid. Place the original, print side down, on the right front corner of

the glass. If possible, lay the lid on top of the original to provide a white background.

Scan photographs or documents

•• Use the Scan menu on the printer display to:

1. Select Scan to PC, Scan to Memory Card, or Reprint.

2. Load the original, print side down, on the right front corner of the glass.

3. Choose a scan type: Photo to File, Photo to Email, or PDF Document.

•• If your computer is not listed, make sure the printer is connected to your computer either
on a wireless network or through a USB cable. If the printer is connected to your computer
through a USB cable, you can start your scan immediately from the printer display. If the
printer is connected to a Windows computer on a wireless network, you need to enable wireless scan in the software
first. To do this:

1. From your computer, click Start > All Programs > HP > HP Photosmart 6510 series.

2. Under Scanner Actions, click Manage Scan to Computer.

•• For best scanning results, keep the glass and the back of the lid clean. The scanner interprets any spot or mark as part
of the scan image.

•• If you want to adjust scan size, output type, scan resolution, file type, and other settings, start your scan from the printer
software.

3

Setup and troubleshooting

Auto Wireless Connect (for computers connected wirelessly to a network)

Auto Wireless Connect will automatically configure the printer with your wireless network settings. Follow the instructions
on the printer display to set up the printer hardware, and then insert the printer software CD. The software will guide you
through the software installation. If the Auto Wireless Connect method does not apply for your configuration or operating
system, the software will guide you through another wireless installation method. For more wireless installation information,
go to the HP Wireless Printing Center website (www.hp.com/go/wirelessprinting).

English

If you are unable to print...

Check for error messages and resolve them. If you are still unable to print, try the following in order:

Windows Mac

Make sure that your HP Photosmart is set as the default
printer and is not offline.

To do this:

1. On the Windows taskbar, click Start.

2. Then click:

•• Devices and Printers (Windows7

•• Printers (Windows Vista

•• Control Panel, and then click Printers and Faxes

(Windows XP

Look for your printer to see if it has a check mark in a
circle next to it. If not, right-click the printer icon and
select Set as default printer from the menu.

To check that your printer is not offline, right-click the
printer icon and ensure that Use Printer Offline and

Pause Printing are not selected.

If you still can’t print, or if the HP printer software
installation failed:

1. Remove the CD from your computer’s CD drive, and
then disconnect the printer from the computer.

2. Restart the computer.

3. Temporarily disable any software firewall and close
any anti-virus software.

4. Insert the printer software CD into your computer’s
CD drive, then follow the onscreen instructions to
install the printer software. Do not connect the USB
cable until you are told to do so.

5. After the installation finishes, restart the computer and
any security software you disabled or closed.

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Check your print queue:

1. In System Preferences, click Print & Fax.

2. Click the Open Print Queue button.

3. Click a print job to select it.

4. Use the following buttons to manage the print job:

•• Delete: Cancel the selected print job.

•• Resume: Continue a paused print job.

•• If you made any changes, try to print again.

Restart and reset:

1. Restart the computer.

2. Reset the printer:
a. Turn off the printer and unplug the power cord.
b. Wait a minute, then plug the power cord back

in and turn on the printer.

If you are still unable to print, uninstall and reinstall the
HP printer software.

To uninstall the software:

1. Disconnect the printer from your computer.

2. Open the Applications: Hewlett-Packard folder.

3. Double-click HP Uninstaller. Follow the onscreen

instructions.

To install the software:

1. Insert the CD into your computer’s CD drive.

2. On the desktop, open the CD, then double-click

HP Installer.

3. Follow the onscreen instructions.

4

Networked printer use and troubleshooting

Get help from Wireless Printing Center

The HP Wireless Printing Center website (www.hp.com/go/wirelessprinting) is an online reference guide to setting up
your home network and HP printer for wireless printing. On this website, you will find information that can help you do
the following:

•• Prepare your wireless network.

•• Set up your printer.

•• Reconfigure your system.

•• Troubleshoot your setup, including using the Windows Network Diagnostic Utility.

•• Understand firewalls and security information and settings.

Change from USB to wireless network connection

If you initially set up your printer using a USB connection to your computer, you can switch the connection to a wireless
network connection by following these steps.

Windows Mac

To change from USB to wireless connection:

1. From your computer, click Start > All Programs >
HP > HP Photosmart 6510 Series > Printer Setup &
Software.

2. Click Convert a USB connected printer to wireless.
Keep your USB cable connected until prompted to
disconnect it.

3. Follow the instructions on the screen.

To change from USB to wireless connection:

1. On the HP Photosmart control panel, from the Home
screen, touch the right directional button, and then
touch the Wireless icon.

2. Touch Wireless Setup Wizard.

3. Follow the steps in the Wireless Setup Wizard to
connect the printer.

4. Use HP Setup Assistant in Applications/Hewlett­Packard/Device Utilities to change the software
connection to this printer to wireless.

English

Share your printer with multiple computers

If you already have your printer connected to your wireless network and want to share it with the other computers
connected to the same network, you need to install the printer software on other computers. During the software installation,
select the Network (Ethernet/Wireless) connection when prompted, and then follow the instructions on the screen to finish
installing the printer software.

If you cannot connect the printer to the network…

•• The wireless radio of your printer might be off. From the printer display, touch the Wireless button, if it shows
Not Connected, touch Turn On.

•• Print a wireless test report to check that your printer is on the network. To do this:

1. From the Home screen on your printer display, touch the right directional button, and then touch the Wireless

icon.

2. On the Wireless menu, use the down arrow to scroll through options, and then touch Print Wireless Test Report.

3. The Wireless Test Report is automatically printed.

•- Check the top of the report to see if something failed during the test.

•- See the DIAGNOSTICS RESULTS section for all tests that were performed, and whether or not your printer

passed.

•- Find out the Network Name (SSID) to which your printer is currently configured for connection from the

CURRENTCONFIGURATION section.

•• Network Diagnostic Utility (Windows only) can help solve many common network printing issues. Go to:

www.hp.com/go/wirelessprinting to download the Network Diagnostic Utility, then run it.

5

Networked printing troubleshooting

Connection and security tips

Check for and resolve the following possible conditions:

•• Your computer might not be connected to your network. Make sure that the computer is connected to the same network

to which the HP Photosmart is connected. If you are connected wirelessly, for example, it is possible that your computer
is connected to a neighbor’s network by mistake.

•• Your computer might be connected to a Virtual Private Network (VPN). Temporarily disable the VPN before proceeding

English

with the installation. Being connected to a VPN is like being on a different network; you will need to disconnect the
VPN to access the product over the home network.

•• Security software might be causing problems. Security software installed on your computer is designed to protect your

computer against threats that can come from outside your home network. A security software suite can contain different
types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block
communication between devices connected on the home network and can cause problems when using devices like
network printers and scanners.

Problems•that•you•might•see•include:

•- The•printer•cannot•be•found•over•the•network•when•installing•the•printer•software.

•- You•suddenly•cannot•print•to•the•printer•even•though•you•could•the•day•before.

•- The•printer•shows•that•it•is•OFFLINE•in•the•Printer and Faxes•folder.

•- The•software•shows•the•printer•status•is•“disconnected“•even•though•the•printer•is•connected•to•the•network.

•- If•you•have•an•All-in-One,•some•functions•work,•like•print,•and•others•don’t,•like•scan.

A•quick•troubleshooting•technique•is•to•disable•your•rewall•and•check•if•the•problem•goes•away.

Here are some basic guidelines for using security software:

•- If your firewall has a setting called trusted zone, use it when your computer is connected to your home network.

•- Keep your firewall up to date. Many security software vendors provide updates which correct known issues.

•- If your firewall has a setting to not show alert messages, you should disable it. When installing the HP software

and using the HP printer, you may see alert messages from your firewall software. You should allow any HP
software which causes an alert. The alert message may provide options to allow, permit, or unblock. Also, if the
alert has a remember this action or create a rule for this selection, make sure to select it. This is how the firewall
learns what can be trusted on your home network.

Find more information

Additional product information can be found in the electronic Help and Readme file.
Note: If you did not install the electronic Help with the HP Photosmart software, you can install the electronic Help from the

software CD or the support website. To install from the HP Photosmart software CD, insert the CD, and then begin installing
the software. To install from the support website, go to the HP support website www.hp.com/support, and then download
the “Full Feature Software and Drivers” software. In the screen showing recommended software, select the HPPhotosmart
6510 series Help on Windows and HP Recommended Software on Mac.

Learn about printer use, features, troubleshooting, notices, environmental, regulatory, and support information from the
electronic Help. The Readme file contains HP support contact information, operating system requirements, and the most
recent updates to your product information.

The electronic Help must be installed to view the European Union Regulatory Notice statement and
compliance information. From the electronic Help, click Appendix > Technical information > Regulatory
notices > European Union Regulatory Notice. The Declaration of Conformity for this product is available
at the following web address: www.hp.eu/certificates.

Windows Mac

To locate the electronic Help after it has been installed:
Click Start > All Programs > HP > HP Photosmart 6510

series > Help.

Find the Readme file

Insert the software CD, open it on your desktop, double­click the ReadMe.chm located at the top-level of the
software CD, and then select ReadMe in your language.

To locate the electronic Help after it has been installed:

Mac OS X v10.5 and v10.6: Click Help > Mac Help. In
the Help Viewer. Choose HP Photosmart 6510 series from
the Mac Help pop-up menu.

Find the Readme file

Insert the software CD, open it on your desktop, and then
open the Readme folder to find the file.

6

HP printer limited warranty statement

HP product Duration of limited warranty

Software Media 90 days
Printer 1 year
Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed

Printheads (only applies to products with customer 1 year
replaceable printheads)

Accessories 1 year unless otherwise stated

A. Extent of limited warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the
customer.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not
warrant that the operation of any product will be interrupted or error free.

3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:

a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.

4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the
customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of
a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.

9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.

B. Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

D. Local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in
the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer

(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer

cannot disclaim, or allow limitations on the duration of implied warranties.

3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your

country.

You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN
Malta: Hewlett-Packard International Trade B.V., Malta Branch, 48, Amery Street, Sliema SLM 1701, MALTA
South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa

on the cartridge has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.

HP Limited Warranty

English

7

Web Services

What is ePrint?

HP’s ePrint service provides a safe and easy way to print by sending email to your printer’s email address. Send email and
attachments from any email-capable device to the printer’s email address and both the email message and recognized
attachments will print. A printer’s email address is assigned during initial product setup when you enable Web Services.

•• HP ePrint provides industry-standard spam filtering and transforms email

and attachments to a print-only format to reduce the threat of a virus or
other harmful content.

•• Print results may appear slightly different from the initial look, depending

on the original fonts and layout options used.

•• The ePrint service cannot prevent printing of objectionable or copyrighted

material, but it allows you to secure your printer by specifying who can
send print jobs to your printer’s email address.

English

@

Get started with ePrint

To use ePrint, your printer must be connected to an active network with Internet access. During the
initial setup, enable Web Services when prompted:

1. Touch Yes to accept terms of use.

2. Touch Yes to enable automatic update.

3. Touch OK to enable Web Services. The ePrint information page that is printed contains your

printer’s Claim Code.

4. Go to ePrintCenter at www.hpeprintcenter.com and enter this Claim Code to create an account

with HP ePrintCenter. Once you create the ePrint account, your printer is assigned an email

address to use for printing with ePrint.

To enable ePrint later:

1. Touch the ePrint button on the printer display of your web-connected printer.

2. Enable Web Services when prompted.

3. On the HP ePrintCenter website that opens on your computer, create an account and get an email address assigned to
your printer.

Print the web, without a computer

On your web-connected printer, touch the Apps icon on the control panel to print pages for
the whole family.

•• Print calendars, notebook and graph paper, puzzles, cards, crafts, and more!

•• From the Apps menu, touch Get More to add more apps from the web.

•• Free product updates are provided with this service. Some updates may be required to

enable certain functionality.

Use the HP ePrintCenter website

HP’s ePrintCenter website expands and enriches your printing experience. A user can:

•• Manage their ePrint settings.

•• Increase security for ePrint.

•• Manage your ePrint queue and monitor the status of print jobs.

•• Add more apps from the web.

•• Get support for their printer.

•• www.hpeprintcenter.com

8