HP OPENVIEW STORAGE AREA User Manual

administrator’s

guide

hp OpenView

storage area manager

Product Version: 3.2

July 2004

Part Number: T2533-90002

This guide describes periodic or one-time Storage Area Manager administrative procedures.

the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

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Contains Embedded Engine™ software. Copyright © 2002 Solid Information Technology. All rights reserved. Contains SNMP API software from AdventNet, Inc. Copyright © 1996-2002 AdventNet, Inc. All rights reserved. Contains ILOG JViews Component Suite™ This product includes software developed by Apache Software Foundation ( This product includes code licensed from RSA Data Security. Compaq Computer Corporation is a wholly-owned subsidiary of Hewlett-Packard Company. Java™ is a U.S. trademark of Sun Microsystems, Inc. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The

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http://www.apache.org

Storage Area Manager Administrator’s Guide July 2004 Part Number: T2533-90002

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Intended audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Related documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Text symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

HP websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

HP authorized reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

1 hp OpenView storage area manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

hp OpenView storage area manager features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Managing hp OpenView storage area manager users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adding a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Managing device discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Starting device discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Starting a comprehensive discovery cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Starting the ongoing discovery process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Stopping device discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting the device discovery interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Managing and using device maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the layout manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring device links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Adding device links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Moving device links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Removing device links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Filtering device maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents

3Storage Area Manager Administrator’s Guide

Contents

Managing folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adding folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adding members to folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Managing organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Defining an organization’s properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding members to the organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Implementing in cluster environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Implementing in MSCluster environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

How hp OpenView storage area manager operates in AIX cluster environments. . . . . . 40

Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Recommendation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

2 Managing events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Managing events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Acknowledging events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Exporting events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Exporting events to the Windows event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Deleting events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Deleting events from the event panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring automatic event deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adding event filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Adding event triggers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Adding constraints to event triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Application category and event list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

3 hp OpenView storage accountant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

hp OpenView storage accountant features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Billing basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

How charges are calculated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

How charges become bills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Getting started with billing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Service level setup and administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Creating service levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Adding LUNs to service levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Deleting service levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

4 Storage Area Manager Administrator’s Guide

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Account setup and administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Adding accounts to organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Adding LUNs to accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Removing LUNs from accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Closing accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Billing configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting the billing period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Setting export options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Setting a billing event trigger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Billing data management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting the bill retention period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting the audit retention period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Archiving and restoring bills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

To archive monthly bills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

To restore an archived bill to Storage Accountant . . . . . . . . . . . . . . . . . . . . . . . . . . 79

File name format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Integrating bills with other applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

4 hp OpenView storage builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

hp OpenView storage builder features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Physical and logical space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Definition of terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

About NAS devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Managed applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Supported applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Oracle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Capacity data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Scheduling capacity collection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Collecting interim capacity data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Managed application data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Scheduling managed application data collection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Collecting interim managed application data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Capacity data archiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Scheduling capacity summaries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Managed directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Adding managed directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Removing managed directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

5Storage Area Manager Administrator’s Guide

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Capacity thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setting domain thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setting organization thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Setting thresholds on specific resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Deleting capacity thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Entering threshold properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Managed application thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting managed application thresholds on specific resources . . . . . . . . . . . . . . . . . . . 109

Setting managed application thresholds on domain resources. . . . . . . . . . . . . . . . . . . . 109

Deleting managed application thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Storage Builder reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Setting the file format of detailed file/directory lists . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Defining file reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Defining Top-N managed application reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Defining stale mailbox store reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Storage Builder cluster support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Supported clustering platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

HP-UX: MC/ServiceGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Windows: Microsoft Cluster Server (MSCS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Oracle Real Application Clusters (RAC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Oracle Single-Instance Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Viewing Storage Builder cluster information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Setting the Storage Builder volume retention timeout value . . . . . . . . . . . . . . . . . . . . . 120

Storage Builder volume manager support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

5 hp OpenView storage node manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

hp OpenView storage node manager features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Configuring device-specific application links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Adding an application link to a device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Adding an application link to a device model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Starting device-specific application links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Viewing device status summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

6 hp OpenView storage optimizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

hp OpenView storage optimizer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Performance metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

All metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Common metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

6 Storage Area Manager Administrator’s Guide

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Performance data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Scheduling performance data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Performance data management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Data consolidation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Database dependency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Archiving and restoring performance data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Performance data retention. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Scheduling performance data retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Performance baselines and automatic thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Baseline parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Baseline limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Setting baseline thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Performance charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Managing performance charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Deleting performance charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Restoring default charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

7 hp OpenView storage allocater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

hp OpenView storage allocater features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Security groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Share groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Associated LUN groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Organizational groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Managing assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Assignment types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Assignment rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Special unassignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Using the Special Unassign command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Assigning LUNs for Windows Clustering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Setting Up a Server Cluster Share Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Assigning LUNs for volume management software . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Assigning LUNs for HP-UX and Solaris VERITAS Volume Manager Storage

Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Managing LUNs with Windows 2000 dynamic volumes . . . . . . . . . . . . . . . . . . . . . . . 160

Unassigning and reassigning dynamic volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Viewing assigned LUNs on HP-UX hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Assigning storage to an HP-UX host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Listing newly assigned LUNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

7Storage Area Manager Administrator’s Guide

Contents

Managing hosts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Moving a host from one management server to another . . . . . . . . . . . . . . . . . . . . . . . . 166

Managing a “dead” host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Restoring a dead host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Managing LUNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Viewing or modifying logical unit information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Viewing or deleting missing LUNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

hp OpenView storage allocater interoperability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

With FC60 storage arrays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

FC60: Windows mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

FC60: HP-UX mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

With AIX cfgmgr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

With HP-UX ioscan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

With Linux device files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

About RUID-based device files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Device file names: Disk LUNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Device file names: Generic LUNs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Device file names: Tape LUNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Viewing RUIDs on Linux hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

With Linux tape LUNs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

With Linux 16-byte CDBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

With Linux Command View SDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

With Solaris HBAs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Adding or upgrading an HBA driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

HBA driver configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

With Solaris tape and nondisk devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

With Solaris Omniback II, Data Protector, and tape libraries . . . . . . . . . . . . . . . . . . . . 186

With Solaris SecurePath. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

8 Configuring the bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

hp OpenView storage area manager bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

User accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Creating Bridge user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Multiple management servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Authorizing the primary server as a client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Modifying the Bridge configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

8 Storage Area Manager Administrator’s Guide

Contents

SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Creating a server keystore and certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Sample run. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Modifying the Bridge configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Distributing server certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Changing the default port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

9 Using third-party reporting applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Intended audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Database reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Storage Optimizer reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Extracting data from the database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Installing the ODBC driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Configuring the ODBC driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Configuring reports: Crystal Reports tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Linking tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Extracting Storage Optimizer data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Installing the reporting module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Reporting module files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Creating the data store and tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Creating a CSV data store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Creating tables: CSV data store. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Creating a database data store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Creating database tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Creating the XML report specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Understanding report configuration files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Creating a report configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Managing report configuration files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

About RepGather.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Populating the data store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Designing reports: Crystal Reports tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Scheduling the gatherer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Uninstalling the reporting tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Uninstalling the ODBC driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Uninstalling the performance reporting module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

9Storage Area Manager Administrator’s Guide

Contents

10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

hp OpenView storage accountant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

When the management server stops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Events do not appear in the event panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Accounting windows do not show a currency symbol for fiscal data . . . . . . . . . . . . . . 247

Old bills are missing in the bill and report viewers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

An error message appears when you create a new account or service level . . . . . . . . . 249

hp OpenView storage builder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

A managed directory has zero used space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Data is unavailable in the Add Directories window. . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

There is no Capacity tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

hp OpenView storage optimizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

There is “no data” in a performance list or chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

There is no Performance tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

hp OpenView storage allocater: All platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

LUNs are not listed in the Available to Assign list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

LUN Allocation and LUN Discovery do not appear in the user interface. . . . . . . . . . . 256

LUN Allocation and LUN Discovery are disabled in the user interface . . . . . . . . . . . . 257

Assigned LUNs are not available on a host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

A multiple writer situation is detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

hp OpenView storage allocater: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

A LUN cannot be unassigned from a Windows host. . . . . . . . . . . . . . . . . . . . . . . . . . . 261

An assigned disk is not accessible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Dynamic disks are offline (Windows 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

hp OpenView storage allocater: HP-UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Verifying that the daemon is running. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

An assigned LUN is not accessible to an HP-UX host . . . . . . . . . . . . . . . . . . . . . . . . . 265

Error during mounting: “not a block device”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

A LUN cannot be unassigned from an HP-UX host . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

A Storage Data Protector snapshot backup involving an HP-UX hosts fails . . . . . . . . 268

A rogue host event is displayed for an HP-UX host that is running VERITAS Volume

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

hp OpenView storage allocater: Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Error during mounting: “not a block device”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

A LUN cannot be unassigned from a Solaris host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

An assigned tape library or nondisk device is not available . . . . . . . . . . . . . . . . . . . . . 272

Assigned LUNs are suddenly unavailable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

A Host with an Emulex HBA reports errors in the /var/adm/messages log. . . . . . . . . . 274

10 Storage Area Manager Administrator’s Guide

Contents

hp OpenView storage allocater: Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

A LUN cannot be unassigned from a Linux host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

A Linux host cannot see RUIDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

A Linux host cannot see LUNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

You cannot assign more than 40 LUNs to a Linux host . . . . . . . . . . . . . . . . . . . . . . . . 278

The boot process hangs on a Linux host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

hp OpenView storage allocater: AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Verifying that the daemon is running. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

A LUN cannot be unassigned from an AIX host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Storage Area Manager and third-party reporting tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

CSV data store errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

CSV files and database tables are not populated with data . . . . . . . . . . . . . . . . . . . . . . 283

CSV files and database tables are partially populated . . . . . . . . . . . . . . . . . . . . . . . . . . 284

CSV files and database tables contain duplicate data . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .285

Figures

1 Create Storage Area Manager users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2 Set the device discovery interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3 Layout Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 Add device links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5 Move device links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6 Remove device links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

7 Filter map nodes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8 Add folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9 Add organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10 AIX cluster example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

11 Acknowledge events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

12 Export events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

13 Delete events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

14 Configure event deletion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

15 Add event filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

16 Add event triggers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

17 Add trigger constraints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

18 Set up storage accountant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

19 Physical and logical views of storage capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

20 Managed directories view panel: selected host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

11Storage Area Manager Administrator’s Guide

Contents

21 Add application links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

22 Select a device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

23 Enter the application name and type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

24 Enter the application command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

25 Associate the application with a device type or device . . . . . . . . . . . . . . . . . . . . . . . . . 128

26 Select a device model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

27 Enter the application name and type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

28 Enter the application command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

29 Storage domain status summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

30 Sample performance data directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

31 Sample performance chart with baseline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

32 Sample performance chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

33 Security groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

34 Organizational groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

35 Hierarchical groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

36 Configuration status window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

37 Offline dynamic disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

38 Foreign disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

39 Add foreign disks to the system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

40 Verify foreign disk volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

41 Edit logical unit information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

42 FC60 virtual disk icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

43 hp OpenView storage area manager bridge topology . . . . . . . . . . . . . . . . . . . . . . . . . . 190

44 hp OpenView storage area manager Bridge with multiple management servers . . . . . 192

45 License agreement window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

46 Select the setup type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

47 Choose an installation location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

48 Select the components to install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

49 Confirm the installation settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

50 Create New Data Source window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

51 SOLID ODBC Driver Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

52 Storage Area Manager data source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

53 Crystal Reports Data Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

54 Data Explorer: Select tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

55 Crystal reports: Report expert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

56 Sample report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

57 Linking tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

58 License agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

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59 CSV data store window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

60 Enter the CSV data store directory path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

61 Create New Data Source window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

62 ODBC Text Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

63 SAMRepDB data source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

64 ODBC Microsoft Access Setup window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

65 New Database window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

66 Crystal Reports sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

67 Data Explorer window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

68 Insert Group window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

69 Report template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

70 Chart Expert window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

71 Chart expert Data tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

72 Group Header #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

73 Chart Options window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

74 Set the gridlines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

75 Enable Stagger Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

76 Add Chart titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

77 Apply changes to the chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

78 Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

79 Select a date and time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

80 Disabled LUN Allocation commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

81 Inaccessible disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

82 Dynamic disks: Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Tables

1 Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2 Event severity mapping to Windows event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

3 Events in the Accountant category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

4 Events in the Allocater category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

5 Events in the Capacity category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

6 Events in the Database category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

7 Events in the Discovery category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

8 Events in the Device category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

9 Events in the PassphraseCache category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

10 Events in the Model category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

11 Events in the Performance category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

12 Events in the ManagedApplication category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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13 Events in the EventManagement category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

14 Events in the Framework category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

15 Supported Oracle versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

16 Device-specific application link keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

17 Storage Allocater assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

18 Installed reporting module files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

19 XML file details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

14 Storage Area Manager Administrator’s Guide

about this

guide

This administrator’s guide provides information to help you:

■ Perform periodic and one-time Storage Area Manager administrative

About this Guide

About this guide

procedures.

■ Understand Storage Area Manager interoperability issues

■ Troubleshoot Storage Area Manager operation

About this Guide topics include:

■ Overview, page 16

■ Conventions, page 18

■ Getting help, page 20

15Storage Area Manager Administrator’s Guide

About this Guide

Overview

This section covers the following topics:

■ Intended audience

■ Prerequisites

■ Related documentation

Intended audience

This book is intended for use by customers and HP authorized service providers who are experienced with the following:

■ Storage Area Manager

■ Storage networks

■ Third-party products that will be used on the same storage network as Storage

Area Manager (if applicable)

Prerequisites

Before you begin using Storage Area Manager, make sure you consider the items below.

■ Is the installation and setup procedure complete? See the hp OpenView

storage area manager installation guide for more information.

Conventions

Conventions consist of the following:

■ Document conventions

■ Text symbols

Document conventions

This document follows the conventions shown in Tabl e 1.

Table 1: Document conventions

Cross-reference links Blue text: Figure 1

Key names, menu items, and buttons Bold

Element Convention

File names and text emphasis

User input, command and directory names, and system responses (output and messages)

Variables <monospace, italic font>

Website addresses Blue, underlined sans serif font text:

Italics

Monospace font

http://www.hp.com

18 Storage Area Manager Administrator’s Guide

Text symbols

About this Guide

The following symbols may be found in the text of this guide. They have the following meanings.

Caution: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or data.

Note: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Storage Area Manager Administrator’s Guide

About this Guide

Getting help

If you still have a question after reading this guide, contact an HP authorized service provider or access our website:

HP Technical Support

Telephone numbers for worldwide technical support are listed on the following HP web site: of origin.

Note: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

■ hp OpenView storage area manager version number

■ Applicable error messages

■ Detailed, specific questions

http://www.hp.com

http://www.hp.com/support/

. From this web site, select the country

HP websites

■ Access storage at:

From this website, select the appropriate product or solution.

■ For product information, patches, and documentation, access the hp

OpenView website:

http://h18006.www1.hp.com/products/storage/software/sam/index.html

■ To download hp OpenView device plug-ins (DPIs), visit the DPI website:

http://www.openview.hp.com/products/dpi/index.html

http://www.hp.com/country/us/eng/prodserv/storage.html

HP authorized reseller

For the name of your nearest HP authorized reseller:

■ In the United States, call 1-800-345-1518

■ In Canada, call 1-800-263-5868

■ Elsewhere, see the HP website for locations and telephone numbers:

http://www.hp.com

20 Storage Area Manager Administrator’s Guide

hp OpenView storage area manager

This chapter describes Storage Area Manager tasks that can be performed regardless of which application(s) you install and license. The major topics covered include:

■ hp OpenView storage area manager features, page 22

■ Managing hp OpenView storage area manager users, page 24

■ Managing device discovery, page 26

■ Managing and using device maps, page 28

■ Managing folders, page 35

■ Managing organizations, page 37

■ Implementing in cluster environments, page 39

21Storage Area Manager Administrator’s Guide

hp OpenView storage area manager

hp OpenView storage area manager features

HP OpenView Storage Area Manager provides comprehensive, centralized management across distributed, heterogeneous storage networks. The following features are available regardless of which application(s) you install and license.

■ Device discovery and mapping. Automatically discovers hosts, interconnect

devices, bridges, storage devices, and NAS devices and places them in the Resources tree and a device map. Storage Area Manager displays the relationship of these devices by linking them within each device map.

You can customize Storage Area Manager to discover only devices that you want to manage and to hide or display specified nodes on the device map.

If the storage network is using interconnect hardware to support fabric zoning, Storage Area Manager identifies the pre-configured zones and lists them in the Resources tree.

■ Event management. Storage Area Manager probes the storage network and its

own processes and generates and displays events in the event panel. Framework and discovery-related events display regardless of which applications you installed and licensed. Device status, LUN allocation, performance, capacity, and billing-related events only display if the applicable application is installed and licensed. Storage Area Manager is also able to receive SNMP traps from devices that support trap forwarding.

Storage Area Manager provides several features to help you manage events once they are displayed in the event panel. You can configure event triggers to perform certain action based on event criteria that you define. You can also configure event filters to control which events display in the event panel based on event criteria that you define. You can export all or selected events that appear in the event panel to a TXT, CSV, or XML file. Finally, you can configure Storage Area Manager to automatically delete events based on a maximum number threshold and on criteria that you define.

■ Manager of Managers (MoM). MoM enables you to monitor up to 50 storage

domains from one console. You can configure MoM to retrieve and display event and inventory information from each of the domains it manages. A storage domain is a management server and the resources that it manages.

22 Storage Area Manager Administrator’s Guide

hp OpenView storage area manager

■ User authentication and authorization. Storage Area Manager user accounts

are created with different levels of privilege. User accounts with Administrator privilege can perform any Storage Area Manager task including making changes that are saved in the database. User accounts with Operators privilege can perform the same tasks as Administrators except they cannot add, modify, or delete Storage Area Manager users. User accounts with User privileges can view the information provided by Storage Area Manager but are not able to make changes to the database. When starting Storage Area Manager you login with your user name and password, with the privileges for that session.

■ Command Line User Interface (CLUI). Storage Area Manager provides an

extensive CLUI. Nearly all tasks that can be performed in the user interface can also be performed from the CLUI.

■ Integration. Storage Area Manager provides several methods for integrating

with other framework management applications. Storage Area Manager provides tight integration with the following HP OpenView products:

— HP OpenView Operations for Windows — HP OpenView Operations for Unix — HP OpenView Service Desk — HP OpenView Reporter Refer to the product documentation provided in the ov_integration directory

of Storage Area Manager CD #1 for instructions on integrating Storage Area Manager with these products.

Contact HP Services to find out more about integrating Storage Area Manager with other, third-party applications.

■ Storage Management Initiative Specification (SMI-S). Storage Area Manager

managed devices through this specification for those devices that support it.

■ Data extraction. Storage Area Manager provides report utilities that extract

Storage Area Manager data for use with third-party reporting tools. You can use any third-party reporting application that supports Open Database Connectivity (ODBC) drivers.

23Storage Area Manager Administrator’s Guide

hp OpenView storage area manager

Managing hp OpenView storage area manager users

Storage Area Manager’s authentication and authorization feature enables you to create users specific to Storage Area Manager. Each user is assigned to a user group, which determines the tasks that the user is able to perform within Storage Area Manager.

Members of the Administrators group can perform all tasks including making changes that are saved in the database. Members of the Operators group can perform the same tasks as Administrators except they cannot add, modify, or delete Storage Area Manager users. Members of the Users group can view all information presented within Storage Area Manager but cannot make changes that are saved to the database.

Adding a user

1. Select Tools > Configure Security. The Administer Users window displays.

2. Click the New User button. The Create User window displays.

Figure 1: Create Storage Area Manager users

3. Enter a user name for this user in the Username box.

4. Enter a description for this user in the Description box. This is an optional field and may not exceed 512 characters.

5. Enter a password for this user in the Password box.

24 Storage Area Manager Administrator’s Guide

hp OpenView storage area manager

6. Re-enter the password in the Confirm Password box. The Username and Password fields are case sensitive.

7. Select the user group to which you want to assign the user in the Not Member Of box, and click the right arrow button to move the user group to the Member Of box.

8. Click the OK button to save changes and close the window.

9. Verify that the user you created appears in the Administer Users window, and click the Close button to close the window.

25Storage Area Manager Administrator’s Guide

hp OpenView storage area manager

Managing device discovery

Discovery is the process in which Storage Area Manager searches the storage network for devices it supports and then adds them to the database and user interface. When discovered, devices are placed under the appropriate node in the Resources tree and added to the appropriate device map.

Discovery is an ongoing process; however, you must initiate the process after installing Storage Area Manager. Completing the Setup Assistant initiates the discovery process.

Starting device discovery

Storage Area Manager provides two methods for starting device discovery. You can start a comprehensive discovery cycle in which Storage Area Manager attempts contact with each device, or you can start the ongoing discovery process in which Storage Area Manager continuously probes the storage network for changes to the device information stored in its database.

Starting a comprehensive discovery cycle

1. Select Tools > Start Comprehensive Discovery. A confirmation window displays.

2. Click the OK button.

Starting the ongoing discovery process

1. Select Tools > Configure.

2. In the Configuration tree, select Discovery.

3. Select the Yes, run discovery button.

4. Click the OK button to save changes and close the window.

Stopping device discovery

Device discovery is an ongoing process; however, you can instruct Storage Area Manager to stop the discovery process.

1. Select Tools > Configure.

2. In the Configuration tree, select Discovery.

3. Select the No, do not run discovery button.

4. Click the OK button to save changes and close the window.

26 Storage Area Manager Administrator’s Guide

Setting the device discovery interval

Storage Area Manager contacts each SAN host at a regular interval to obtain any new device discovery information. The default interval is 15 minutes.

Note: Setting the discovery interval too low may result in higher levels of network

traffic and CPU usage as well as event processing difficulty within Storage Area Manager. Hewlett-Packard recommends setting the interval no lower than the default setting of 15 minutes.

1. Select Tools > Configure.

2. In the Configuration tree, select Discovery.

hp OpenView storage area manager

Figure 2: Set the device discovery interval

3. Modify the hours (HH) and minutes (MM) fields to the settings you prefer.

4. Click the OK button to save changes and close the window.

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Managing and using device maps

As Storage Area Manager discovers your storage network, it places devices in device maps using default layouts. Storage Area Manager offers many features that allow you to work with the map to customize it to your preferences.

Using the layout manager

As Storage Area Manager discovers the storage network, it places devices in device maps. While placing devices in the map, Storage Area Manager also links them using information offered by the devices.

Storage Area Manager uses a default layout when positioning and linking devices. If the device map contains less than 25 nodes, the default layout is Hierarchical. If the device map contains 25 or more nodes, the default layout is Radial Tree. Layout Manager offers additional pre-configured layouts for your device maps:

■ Radial Tree positions devices in a tree. Branches are determined by device

links.

■ Circular positions devices in a circle.

■ Hierarchical positions device types (host, interconnect, and storage) together

and in a hierarchy (top-to-bottom, left-to-right, etc.).

1. Display the map for which you want to change the layout.

2. Click the Layout Manager button on the map toolbar. The Layout Manager window displays.

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hp OpenView storage area manager

Figure 3: Layout Manager

3. Click the appropriate tab for the layout you want.

4. Click the Apply button to modify the map.

5. If the map layout is acceptable, click the OK button to close the Layout Manager window.

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Configuring device links

Upon discovery of the storage network, Storage Area Manager displays the devices it discovers and connects them with links. You can add, move, and remove the links provided by Storage Area Manager.

Adding device links

1. Display the device map which includes the device from which you want to draw the link.

2. Select the icon for the device you want to link to another device.

3. Click the Add Link button on the map toolbar. The Add Link window displays.

Figure 4: Add device links

4. In the Link From Device section, select the device port from which the link is drawn.

5. In the Link To Device section, select the type of device (host, interconnect, bridge, storage, unknown, or all devices) to which you are connecting.

6. Select the device to which the link is connecting.

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HP OPENVIEW STORAGE AREA User Manual

contents

About this Guide

Overview

Intended audience

Prerequisites

Related documentation

Conventions

Document conventions

Text symbols

Getting help

HP Technical Support

HP websites

HP authorized reseller

hp OpenView storage area manager

hp OpenView storage area manager features

Managing hp OpenView storage area manager users

Adding a user

Managing device discovery

Starting device discovery

Starting a comprehensive discovery cycle

Starting the ongoing discovery process

Stopping device discovery

Setting the device discovery interval

Managing and using device maps

Using the layout manager

Configuring device links

Adding device links