HP Officejet Pro 8616, Officejet Pro 8620 User Guide
HP Officejet Pro 8610 e-All-in-One/HP
Officejet Pro 8620 e-All-in-One/HP
Officejet Pro 8630 e-All-in-One
User Guide
Copyright information
Hewlett-Packard Company notices
Acknowledgements
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 4/2014
The information contained in this document
is subject to change without notice.
All rights reserved. Reproduction,
adaptation, or translation of this material is
prohibited without prior written permission
of Hewlett-Packard, except as allowed
under copyright laws.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Microsoft, Windows, Windows XP,
Windows Vista, Windows 7, and Windows 8
are U.S. registered trademarks of Microsoft
Corporation.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Safety information
Always follow basic safety precautions
when using this product to reduce risk of
injury from fire or electric shock.
1. Read and understand all instructions in
the documentation that comes with the
printer.
2. Observe all warnings and instructions
marked on the product.
3. Unplug this product from wall outlets
before cleaning.
4. Do not install or use this product near
water, or when you are wet.
5. Install the product securely on a stable
surface.
6. Install the product in a protected location
where no one can step on or trip over the
line cord, and the line cord cannot be
damaged.
7. If the product does not operate normally,
Solve a problem on page 121.
see
8. There are no user-serviceable parts
inside. Refer servicing to qualified service
personnel.
Table of contents
1 How do I? .......................................................................................................................................................... 1
2 Get started ........................................................................................................................................................ 3
Accessibility .......................................................................................................................................... 4
HP EcoSolutions (HP and the Environment) ........................................................................................ 5
Manage Power ..................................................................................................................... 5
Optimize Printing Supplies ................................................................................................... 5
Understand the printer parts ................................................................................................................. 7
Front view ............................................................................................................................ 7
Printing supplies area .......................................................................................................... 8
Back view ............................................................................................................................. 8
Use the printer control panel ................................................................................................................ 9
Overview of buttons and lights ............................................................................................. 9
Control panel display icons .................................................................................................. 9
Change printer settings ...................................................................................................... 10
HP Digital Solutions ............................................................................................................................ 12
What are HP Digital Solutions? ......................................................................................... 12
HP Digital Filing ................................................................................................. 12
HP Digital Fax ................................................................................................... 12
Requirements .................................................................................................................... 12
Set up HP Digital Solutions ................................................................................................ 14
Set up HP Digital Filing ..................................................................................... 14
Set up Scan to Network Folder ......................................................... 14
Set up Scan to Email ........................................................................ 15
Set up HP Digital Fax ........................................................................................ 17
Use the HP Digital Solutions .............................................................................................. 18
Use HP Scan to Network Folder ....................................................................... 18
Use Scan to Email ............................................................................................. 18
Use HP Digital Fax ............................................................................................ 18
Near field communication (NFC) ........................................................................................................ 19
Paper basics ....................................................................................................................................... 20
Recommended papers for printing .................................................................................... 20
Order HP paper supplies ................................................................................................... 21
Tips for selecting and using paper ..................................................................................... 22
Load paper ......................................................................................................................................... 23
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Load standard-size paper .................................................................................................. 23
Load envelopes ................................................................................................................. 24
Load cards and photo paper .............................................................................................. 25
Load an original on the scanner glass ................................................................................................ 27
Load an original in the document feeder ............................................................................................ 28
Insert a USB flash drive ...................................................................................................................... 29
Set up and use accessories ............................................................................................................... 30
Install the automatic two-sided printing accessory (duplexer) ........................................... 30
Install and use second tray (Tray 2) .................................................................................. 30
Work with trays .................................................................................................................. 31
Maintain the printer ............................................................................................................................. 34
Clean the scanner glass .................................................................................................... 34
Clean the exterior .............................................................................................................. 34
Clean the automatic document feeder ............................................................................... 35
Update the printer ............................................................................................................................... 36
Open the HP printer software (Windows) ........................................................................................... 37
Turn the printer off .............................................................................................................................. 38
Restore defaults ................................................................................................................................. 39
3 Print ................................................................................................................................................................. 41
Print documents ................................................................................................................................. 42
Print on envelopes .............................................................................................................................. 43
Print photos ........................................................................................................................................ 45
Print using the maximum dpi .............................................................................................................. 47
Print on both sides (duplexing) ........................................................................................................... 48
Tips for print success ......................................................................................................................... 49
4 Copy and scan ................................................................................................................................................ 53
Copy ................................................................................................................................................... 54
Scan ................................................................................................................................................... 56
Scan an original ................................................................................................................. 56
Scan to a computer ........................................................................................... 56
Scan to a memory device .................................................................................. 57
Scan using Webscan ......................................................................................................... 57
Scanning documents as editable text ................................................................................ 58
5 Fax .................................................................................................................................................................. 61
Send a fax .......................................................................................................................................... 62
Send a standard fax ........................................................................................................... 62
Send a standard fax from the computer ............................................................................ 63
nd a fax manually from a phone .................................................................................... 63
Se
Send a fax using monitor dialing ........................................................................................ 64
Send a fax from memory ................................................................................................... 65
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Send a fax to multiple recipients ........................................................................................ 65
Send a fax in Error Correction Mode ................................................................................. 66
Receive a fax ...................................................................................................................................... 67
Receive a fax manually ...................................................................................................... 67
Set up backup fax .............................................................................................................. 68
Reprint received faxes from memory ................................................................................. 68
Forward faxes to another number ...................................................................................... 69
Set the paper size for received faxes ................................................................................ 69
Set automatic reduction for incoming faxes ....................................................................... 70
Block unwanted fax numbers ............................................................................................. 70
Add numbers to the junk fax list ........................................................................ 70
Remove numbers from the junk fax list ............................................................. 71
Print a Junk Fax Report .................................................................................... 71
Receive faxes using HP Digital Fax ................................................................................... 71
HP Digital Fax requirements ............................................................................. 72
Activate HP Digital Fax ..................................................................................... 72
Modify HP Digital Fax settings .......................................................................... 72
Set up speed-dial entries .................................................................................................................... 74
Set up and change speed-dial entries ............................................................................... 74
Set up and change group speed-dial entries ..................................................................... 75
Delete speed-dial entries ................................................................................................... 75
Print a list of speed-dial entries .......................................................................................... 76
Change fax settings ............................................................................................................................ 77
Configure the fax header ................................................................................................... 77
Set the answer mode (Auto answer) ................................................................................. 77
Set the number of rings before answering ......................................................................... 78
Change the answer ring pattern for distinctive ring ........................................................... 78
Set the dial type ................................................................................................................. 79
Set the redial options ......................................................................................................... 79
Set the fax speed ............................................................................................................... 79
Set the fax sound volume .................................................................................................. 80
Fax and digital phone services ........................................................................................................... 81
Fax over Internet Protocol .................................................................................................................. 82
Fax reports ......................................................................................................................................... 83
Print fax confirmation reports ............................................................................................. 83
Print fax error reports ......................................................................................................... 84
Print and view the fax log ................................................................................................... 84
Clear the fax log ................................................................................................................. 84
Print the details of the last fax transaction ......................................................................... 85
Print a Caller ID Report ...................................................................................................... 85
View the Call History ............................................
.............................................................. 85
6 Web Services .................................................................................................................................................. 87
What are Web Services? .................................................................................................................... 88
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HP ePrint ........................................................................................................................... 88
Print apps ........................................................................................................................... 88
Set up Web Services .......................................................................................................................... 89
Set up Web Services using the printer control panel ......................................................... 89
Set up Web Services using the embedded web server ..................................................... 89
Set up Web Services using the HP printer software .......................................................... 90
Use Web Services .............................................................................................................................. 91
HP ePrint ........................................................................................................................... 91
Print using HP ePrint ......................................................................................... 91
Find the printer's email address ........................................................................ 91
Turn off HP ePrint ............................................................................................. 92
Print apps ........................................................................................................................... 92
Use print apps ................................................................................................... 92
Manage print apps ............................................................................................ 92
Turn off print apps ............................................................................................. 92
Remove Web Services ....................................................................................................................... 93
7 Work with ink cartridges .................................................................................................................................. 95
Information on ink cartridges and the printhead ................................................................................. 96
Check the estimated ink levels ........................................................................................................... 97
Printing with black or color ink only .................................................................................................... 98
Replace the ink cartridges .................................................................................................................. 99
Order ink cartridges .......................................................................................................................... 101
Store printing supplies ...................................................................................................................... 102
Anonymous usage information storage ............................................................................................ 103
8 Network setup ............................................................................................................................................... 105
Set up the printer for wireless communication ................................................................................. 106
Before you begin .............................................................................................................. 106
Set up the printer on your wireless network ..................................................................... 106
Change the connection type ............................................................................................ 107
Change from an Ethernet connection to a wireless connection ...................... 107
Change from a USB connection to a wireless connection .............................. 107
Test the wireless connection ........................................................................................... 108
Turn on or off the wireless capability of the printer .......................................................... 108
Change network settings .................................................................................................................. 109
View and print network settings ....................................................................................... 109
Set link speed .................................................................................................................. 109
Change IP settings .......................................................................................................... 109
Change from a wireless connection to a USB or Ethernet connection ...
Use HP wireless direct ..................................................................................................................... 112
Turn on HP wireless direct ............................................................................................... 112
Print from a wireless-capable mobile device ................................................................... 113
Print from a wireless-capable computer .......................................................................... 113
.......................................... 111
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9 Printer management tools ............................................................................................................................. 115
Toolbox (Windows) ........................................................................................................................... 116
Open the Toolbox ............................................................................................................ 116
HP Utility (OS X) ............................................................................................................................... 117
Embedded web server ..................................................................................................................... 118
About cookies .................................................................................................................. 118
Open the embedded web server ..................................................................................... 118
10 Solve a problem .......................................................................................................................................... 121
HP support ....................................................................................................................................... 122
Register printer ................................................................................................................ 122
Support process ............................................................................................................... 122
Obtain electronic support ................................................................................................. 122
HP support by phone ....................................................................................................... 123
Before you call ................................................................................................ 123
Phone support period ...................................................................................... 123
Support phone numbers .................................................................................. 123
After the phone support period ........................................................................ 123
Get help from the printer control panel ............................................................................................. 124
Understand printer reports ............................................................................................................... 125
Printer status report ......................................................................................................... 125
Network configuration page ............................................................................................. 126
Solve printer problems ..................................................................................................................... 129
The printer shuts down unexpectedly .............................................................................. 129
Printhead alignment fails ................................................................................................. 129
Paper-feed problems ....................................................................................................... 129
The printer cannot read the memory device .................................................................... 130
Solve printing problems .................................................................................................................... 131
Solve copy problems ........................................................................................................................ 135
Copies are blank or faded ................................................................................................ 135
Size is reduced ................................................................................................................ 135
Copy quality is poor ......................................................................................................... 135
Solve scan problems ........................................................................................................................ 137
Scanner did nothing ......................................................................................................... 137
Scan takes too long ......................................................................................................... 137
Part of the document did not scan or text is missing ....................................................... 137
Text cannot be edited ...................................................................................................... 138
Scanned image quality is poor ......................................................................................... 139
Unable to scan to network folder ..................................................................................... 139
Un
able to scan to email ................................................................................................... 140
Solve fax problems ........................................................................................................................... 141
The fax test failed ............................................................................................................ 141
The "Fax Hardware Test" failed ...................................................................... 141
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The "Fax Connected to Active Telephone Wall Jack" test failed .................... 142
The "Phone Cord Connected to Correct Port on Fax" test failed .................... 142
The "Using Correct Type of Phone Cord with Fax" test failed ........................ 143
The "Dial Tone Detection" test failed .............................................................. 144
The "Fax Line Condition" test failed ................................................................ 144
The display always shows Phone Off Hook ..................................................................... 145
The printer is having problems sending and receiving faxes ........................................... 145
The printer cannot receive faxes, but can send faxes ..................................................... 147
The printer cannot send faxes, but can receive faxes ..................................................... 148
Solve HP ePrint and HP Printables problems .................................................................................. 149
Solve network problems ................................................................................................................... 150
General network troubleshooting ..................................................................................... 150
Unable to connect the printer wirelessly .......................................................................... 150
Step 1: Make sure the Wireless (802.11) light is turned on ............................ 150
Step 2: Make sure the computer is connected to the wireless network .......... 151
Step 3: Run the wireless test .......................................................................... 151
Step 4: Restart components of the wireless network ...................................... 152
Solve printer management problems ............................................................................................... 153
Embedded web server cannot be opened ....................................................................... 153
Printhead maintenance .................................................................................................................... 155
Clean the printhead ......................................................................................................... 155
Align the printhead ........................................................................................................... 156
Calibrate the linefeed ....................................................................................................... 157
Reinstall the printhead ..................................................................................................... 157
Clear jams ........................................................................................................................................ 159
Clear paper jams inside the printer .................................................................................. 159
Clear paper jams in the automatic document feeder ....................................................... 160
Avoid paper jams ............................................................................................................. 161
Clear the print carriage ..................................................................................................................... 162
Appendix A Technical information ................................................................................................................... 163
Warranty information ........................................................................................................................ 164
Ink cartridge warranty information ................................................................................... 164
Specifications ................................................................................................................................... 165
System requirements ....................................................................................................... 165
Environmental specifications ........................................................................................... 165
Input tray capacity ............................................................................................................ 165
Output tray capacity ......................................................................................................... 166
Paper size and weights .................................................................................................... 166
Print specifications ...............................................
Copy specifications .......................................................................................................... 166
Scan specifications .......................................................................................................... 166
Fax specifications ............................................................................................................ 167
Cartridge yield .................................................................................................................. 167
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............................................................ 166
Acoustic emission specifications ..................................................................................... 167
Regulatory information ..................................................................................................................... 169
Regulatory Model Number ............................................................................................... 169
FCC statement ................................................................................................................. 170
Notice to users in Korea .................................................................................................. 170
VCCI (Class B) compliance statement for users in Japan ............................................... 170
Notice to users in Japan about the power cord ............................................................... 170
Noise emission statement for Germany ........................................................................... 171
Visual display workplaces statement for Germany .......................................................... 171
Notice to users of the U.S. telephone network: FCC requirements ................................. 171
Notice to users of the Canadian telephone network ........................................................ 172
Notice to users in the European Economic Area ............................................................. 172
Notice to users of the German telephone network .......................................................... 173
Australia wired fax statement ........................................................................................... 173
European Union Regulatory Notice ................................................................................. 173
Products with external AC Adapters ............................................................... 173
Products with wireless functionality ................................................................. 173
European telephone network declaration (Modem/Fax) ................................. 174
Declaration of conformity ................................................................................................. 174
Regulatory information for wireless products ................................................................... 174
Exposure to radio frequency radiation ............................................................ 175
Notice to users in Brazil .................................................................................. 175
Notice to users in Canada ............................................................................... 175
Notice to users in Taiwan ................................................................................ 176
Notice to users in Mexico ................................................................................ 176
Wireless notice to users in Japan ................................................................... 176
Environmental product stewardship program ................................................................................... 177
Paper use ........................................................................................................................ 177
Plastics ............................................................................................................................ 177
Material safety data sheets .............................................................................................. 177
Recycling program ........................................................................................................... 178
HP inkjet supplies recycling program ............................................................................... 178
Disposal of waste equipment by users ............................................................................ 178
Power consumption ......................................................................................................... 178
Chemical substances ....................................................................................................... 178
Battery disposal in the Netherlands ................................................................................. 179
Battery disposal in the Taiwan ......................................................................................... 179
California Perchlorate Material Notice ............................................................................. 179
Toxic and hazardous substance table (China) ................................................................ 179
Restriction of hazardous substance (Ukraine) ................................................................. 179
Restriction of hazardous substance (India) ..................................................................... 180
EPEAT ............................................................................................................................
China SEPA Ecolabel User Information .......................................................................... 180
. 180
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Appendix B Additional fax setup ...................................................................................................................... 181
Set up faxing (parallel phone systems) ............................................................................................ 182
Select the correct fax setup for your home or office ........................................................ 183
Case A: Separate fax line (no voice calls received) ........................................................ 184
Case B: Set up the printer with DSL ................................................................................ 185
Case C: Set up the printer with a PBX phone system or an ISDN line ............................ 186
Case D: Fax with a distinctive ring service on the same line ........................................... 187
Case E: Shared voice/fax line .......................................................................................... 188
Case F: Shared voice/fax line with voice mail ................................................................. 189
Case G: Fax line shared with computer modem (no voice calls received) ...................... 190
Set up the printer with a computer dial-up modem ......................................... 191
Set up the printer with a computer DSL/ADSL modem ................................... 192
Case H: Shared voice/fax line with computer modem ..................................................... 193
Shared voice/fax with computer dial-up modem ............................................. 193
Shared voice/fax with computer DSL/ADSL modem ....................................... 194
Case I: Shared voice/fax line with answering machine .................................................... 196
Case J: Shared voice/fax line with computer modem and answering machine ............... 197
Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................... 197
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................... 199
Case K: Shared voice/fax line with computer dial-up modem and voice mail ................. 201
Serial-type fax setup ......................................................................................................................... 203
Test fax setup ................................................................................................................................... 204
Appendix C Errors (Windows) .......................................................................................................................... 205
Fax memory full ................................................................................................................................ 207
Unable to communicate with printer ................................................................................................. 208
Low on ink ........................................................................................................................................ 209
Printhead Problem ............................................................................................................................ 210
Ink Cartridge Problem ...................................................................................................................... 211
Replace the ink cartridge .................................................................................................................. 212
Incompatible older generation cartridge installed ............................................................................. 213
Paper Mismatch ............................................................................................................................... 214
The cartridge cradle cannot move .................................................................................................... 215
Paper Jam ........................................................................................................................................ 216
The printer is out of paper ................................................................................................................ 217
Printer Offline ................................................................................................................................... 218
Printer Paused .................................................................................................................................. 219
Document failed t
Printer failure .................................................................................................................................... 221
Door or cover open ........................................................................................................................... 222
Previously used ink cartridge installed ............................................................................................. 223
Ink cartridges depleted ..................................................................................................................... 224
o print ................................................................................................................... 220
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Ink cartridge failure ........................................................................................................................... 225
Printer supply upgrade ..................................................................................................................... 226
Printer supply upgrade successful ................................................................................................... 227
Printer supply upgrade problem ....................................................................................................... 228
Non-HP ink cartridges installed ........................................................................................................ 229
Using Genuine HP Cartridges has its Rewards ............................................................................... 230
Counterfeit Cartridge Advisory ......................................................................................................... 231
Used, Refilled or Counterfeit Cartridge Detected ............................................................................. 232
Use SETUP cartridges ..................................................................................................................... 233
Do not use SETUP cartridges .......................................................................................................... 234
Not enough ink at startup ................................................................................................................. 235
Use black ink only? .......................................................................................................................... 236
Use color ink only? ........................................................................................................................... 237
Incompatible ink cartridges ............................................................................................................... 238
Ink sensor failure .............................................................................................................................. 239
Ink sensor warning ........................................................................................................................... 240
Problem with printer preparation ...................................................................................................... 241
Color cartridge out of ink .................................................................................................................. 242
Black cartridge out of ink .................................................................................................................. 243
Automatic document feeder cover open ........................................................................................... 244
Problem with ink system ................................................................................................................... 245
Index ................................................................................................................................................................. 247
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1 How do I?
Get started on page 3
●
Print on page 41
●
Copy and scan on page 53
●
Fax on page 61
●
Web Services on page 87
●
Work with ink cartridges on page 95
●
Solve a problem on page 121
●
ENWW 1
2 Chapter 1 How do I? ENWW
2 Get started
This guide provides details about how to use the printer and how to resolve problems.
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
HP Digital Solutions
●
Near field communication (NFC)
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Insert a USB flash drive
●
Set up and use accessories
●
Maintain the printer
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer off
●
Restore defaults
●
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Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision
by using your operating system's accessibility options and features. The software also supports most
assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users
who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels
that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys,
ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width
guides can be operated by users with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility,
visit HP's website at
www.hp.com/accessibility.
(OS X) For accessibility information, visit the Apple website at
www.apple.com/accessibility.
4 Chapter 2 Get started ENWW
HP EcoSolutions (HP and the Environment)
Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering
you to print responsibly—at home or in the office.
For more detailed information about environmental guidelines that HP follows during the
manufacturing process, see
information about HP's environmental initiatives, visit
Manage Power
●
Optimize Printing Supplies
●
Manage Power
To conserve electricity, the printer comes with the following features.
You can also turn the features on or off from the printer software or Embedded web server (EWS).
Environmental product stewardship program on page 177. For more
www.hp.com/ecosolutions.
To open the printer software, see
To open the EWS, see
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup, the printer goes into low-power mode
after 5 minutes of inactivity.
To change the time to Sleep mode:
1. From the printer control panel display, touch
2. Touch Sleep, and then touch the desired option.
NOTE: If you change your country or region from the printer control panel, the time to sleep mode is
automatcially set to the default, which is 5 minutes.
Schedule On and Off
Use this feature to automatically save energy during evenings and weekends. For example, you can
schedule the printer to turn on at 8 a.m. and turn off at 8 p.m. from Monday to Friday. In this way, you
will save energy during the night and weekends.
To configure the printer's Schedule On and Off feature:
1. From the printer control panel display, touch
Open the HP printer software (Windows) on page 37.
Embedded web server on page 118.
(ECO).
(ECO).
2. Touch Schedule On and Off.
3. Touch Schedule On and Schedule Off to set the time to turn the printer on and off.
CAUTION: Always turn off the printer properly, using either Sleep Mode, Schedule On and Off, or
(the Power button).
If you incorrectly turn the printer off, the print carriage might not return to the correct position, causing
problems with the ink cartridges and print quality issues.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
ENWW HP EcoSolutions (HP and the Environment) 5
Optimize paper usage by printing on both sides of the paper.
●
Save ink and paper when printing web content with HP Smart Print. For more information, visit
●
www.hp.com/go/smartprint.
Change the print mode to a draft setting. The draft setting uses less ink.
●
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the
●
cartridges.
6 Chapter 2 Get started ENWW
Understand the printer parts
This section contains the following topics:
Front view
●
Printing supplies area
●
Back view
●
Front view
1 Document feeder paper-width guides
2 Document feeder tray
3 Scanner glass
4 Control panel display
5 Output tray
6 Output tray extender
7 Main input tray
8 Front USB port
9 Power button
10 Near field communication (NFC)
NOTE: This feature is available with some models of the printer.
11 Document feeder tray
ENWW Understand the printer parts 7
Printing supplies area
1 Ink cartridge access door
2 Ink cartridges
3 Printhead
4 Printhead latch
NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or
printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer
when a cartridge is missing.
Back view
1 Fax port (2-EXT)
2 Fax port (1-LINE)
3 Ethernet network port
4 Rear USB port
5 Power input
8 Chapter 2 Get started ENWW
Use the printer control panel
This section contains the following topics:
Overview of buttons and lights
●
Control panel display icons
●
Change printer settings
●
Overview of buttons and lights
The following diagram and related table provides a quick reference to the printer control panel
features.
Label Name and Description
1
2 Home button: Returns to the home screen from any other screen.
3 Control panel display: Touch the screen to select menu options. For addition menu options, touch and slide your finger
4 Back button: Returns to the previous menu.
5 Help button: Opens the Help menu.
Wireless status light: Blue light indicates a wireless connection. Touch
capabilities.
across the screen.
For information about the icons that appear on the display, see
Control panel display icons on page 9.
(Wireless) to turn on or off the printer wireless
Control panel display icons
Icon Purpose
Shows that a wired network connection exists and also provides easy access to the network status screen.
Displays wireless status and menu options. For more information, see Set up the printer for wireless communication
on page 106.
NOTE:
depends on the way your printer is connected to network. If the network connection of the printer has not been set up, by
default, the printer control panel display shows
(Ethernet) and (Wireless) do not display at the same time. Showing the Ethernet icon or the wireless icon
(Wireless).
Turn on (with and without security) or off wireless direct. If turning on wireless direct with security, then you can also
display the wireless direct name and security password.
Displays a screen where you can configure the product power saving settings features.
ENWW Use the printer control panel 9
Icon Purpose
Touch the icon to display the Web Services Settings where you can view the printer's email address and make ePrint
settings.
For more information, see
Displays a screen where you can make copies or select other options.
Displays a screen where you can send a fax, or choose fax settings.
Displays a screen where you can make a scan, or change scan settings.
Displays a screen where you can use print apps.
Displays the Setup screen for generating reports, changing fax and other maintenance settings, and accessing the Help
screen.
Provides more information about the printer features.
Displays a screen where you can see information about the ink cartridges, including fill levels. This icon has a red border
when an ink cartridge needs attention.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink
warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to
replace cartridges until prompted to do so.
Displays the status of the Auto Answer function. Touch Auto Answer to turn it on or off. For more information, see Set the
answer mode (Auto answer) on page 77.
HP ePrint on page 91.
Change printer settings
Use the control panel to change the printer function and settings, print reports, or get help for the
printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the
printer management tools.
For more information about these tools, see
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, touch and slide your finger across the screen and then touch the
icon to select the desired function.
2. After selecting a function, touch and scroll through the available settings, and then touch the
setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
NOTE: Touch (Home) to return to the Home screen.
Printer management tools on page 115.
10 Chapter 2 Get started ENWW
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup Menu screen.
1. From the printer control panel display, touch and slide your finger across the screen and then
touch Setup.
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
NOTE: Touch (Home) to return to the Home screen.
ENWW Use the printer control panel 11
HP Digital Solutions
The printer includes a collection of digital solutions that can help you simplify and streamline your
work. These digital solutions include the following:
HP Digital Filing (including Scan to Network Folder and Scan to Email)
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HP Digital Fax (including Fax to Network Folder and Fax to Email)
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This section contains the following topics:
What are HP Digital Solutions?
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Requirements
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Set up HP Digital Solutions
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Use the HP Digital Solutions
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What are HP Digital Solutions?
HP Digital Solutions are a set of tools provided with this printer that can help improve your office
productivity.
HP Digital Filing
HP Digital Filing provides robust, general-office scanning—as well as basic, versatile, documentmanagement capabilities—for multiple users over a network. With HP Digital Filing, you can simply
walk up to the printer, select the options on the printer control panel, and either scan documents
directly to computer folders on your network or quickly share them with business partners as email
attachments—and all without using additional scanning software.
These scanned documents can be sent to a shared network folder for personal or group access or to
one or more email addresses for quick sharing. In addition, you can configure specific scan settings
for each scan destination, allowing you to make sure that the best settings are being used for each
specific task.
HP Digital Fax
Never lose important faxes misplaced within a stack of paper pages again!
With HP Digital Fax, you can save incoming, black-and-white faxes to a computer folder on your
network for easy sharing and storage, or you can forward faxes through email—allowing you to
receive important faxes from anywhere while working away from the office.
In addition, you can turn off fax printing altogether — saving money on paper and ink, as well as
helping reduce paper consumption and waste.
Requirements
Before you set up the HP Digital Solutions, make sure you have the following:
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For all HP Digital Solutions
A network connection
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The printer can be connected either through a wireless connection or using an Ethernet cable.
NOTE: If the printer is connected using a USB cable, you scan documents to a computer or
attach scans to an email message using the HP software. For more information, see
original on page 56. You can receive faxes to your computer using HP Digital Fax. For more
information, see
The HP software
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HP recommends that you set up HP Digital Solutions using the HP software provided with the
printer.
TIP: If you would like to set up HP Digital Solutions without installing the HP software, you can
use the printer’s embedded web server.
For Scan to Network Folder, Fax to Network Folder
An active network connection. You must be connected to the network.
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An existing Windows (SMB) shared folder
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For information about finding the computer name, see the documentation for your operating
system.
Receive faxes using HP Digital Fax on page 71.
Scan an
The network address for the folder
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On computer running Windows, network addresses are usually written in this format: \\mypc
\sharedfolder
The name of the computer where the folder is located
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For information about finding the computer name, see the documentation for your operating
system.
Appropriate privileges on the shared folder
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You must have write access to the folder.
A username and password for the shared folder (if necessary)
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For example, the Windows or OS X username and password used to log onto the network.
NOTE: HP Digital Filing does not support Active Directory.
For Scan to Email, Fax to Email
A valid email address
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Outgoing SMTP server information
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An active Internet connection
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If you are setting up Scan to Email or Fax to Email on a computer running Windows, the setup wizard
can automatically detect the email settings for the following email applications:
Microsoft Outlook 2003–2007 (Windows XP, Windows Vista, and Windows 7)
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Outlook Express (Windows XP)
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Windows Mail (Windows Vista)
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Mozilla Thunderbird (Windows XP, Windows Vista, and Windows 7)
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Qualcomm Eudora (version 7.0 and above) (Windows XP and Windows Vista)
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Netscape (version 7.0) (Windows XP)
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However, if your email application is not listed above, you can still set up and use Scan to Email and
Fax to Email if your email application meets the requirements listed in this section.
Set up HP Digital Solutions
You can set up HP Digital Solutions using the HP software provided with the printer—either using
software wizards that you can open from the HP printer software (Windows) or HP Utility (OS X).
TIP: You can also use the printer's EWS to set up the HP Digital Solutions. For more information
about using the EWS, see
NOTE: If you are using the printer in an IPv6-only network environment, you must set up the digital
solutions using the EWS.
This section contains the following topics:
Set up HP Digital Filing
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Set up HP Digital Fax
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Embedded web server on page 118.
Set up HP Digital Filing
To set up HP Digital Filing, follow the appropriate instructions.
NOTE: You can also use these steps to change settings in the future.
This section contains the following topics:
Set up Scan to Network Folder
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Set up Scan to Email
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Set up Scan to Network Folder
You can configure up to 10 destination folders for each printer.
NOTE: To use Scan to Network Folder, you must have created and configured the folder you are
using on a computer connected to the network. You cannot create a folder from the printer's control
panel. Also, make sure the folder preferences are set to provide read and write access. For more
information about creating folders on the network and setting folder preferences, see the
documentation for your operating system.
After you finish setting up Scan to Network Folder, the HP software automatically saves the
configurations to the printer.
To set up Scan to Network Folder, complete the following steps for your operating system.
To set up Scan to Network Folder from the printer software (Windows)
1. Open the HP printer software. For more information, see
(Windows) on page 37.
2. Go to the Scan section under Print, Scan & Fax, and then double-click Scan to Network Folder
Wizard.
3. Follow the on-screen instructions.
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Open the HP printer software
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