HP Officejet 6950 User Guide
HP OiceJet 6950 All-in-One series
User Guide
Copyright information
HP Company notices
Acknowledgements
© Copyright 2018 HP Development Company,
L.P.
The information contained in this document is
subject to change without notice.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HP, except
as allowed under copyright laws.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
ENERGY STAR and the ENERGY STAR mark are
registered trademarks owned by the U.S.
Environmental Protection Agency.
Mac, OS X, and AirPrint are trademarks of Apple
Inc., registered in the U.S. and other countries.
Safety information
Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.
- Read and understand all instructions in the
documentation that comes with the printer.
- Observe all warnings and instructions marked
on the product.
- Unplug this product from wall outlets before
cleaning.
- Do not install or use this product near water,
or when you are wet.
- Install the product securely on a stable
surface.
- Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
- If the product does not operate normally, see
Solve a problem.
- There are no user-serviceable parts inside.
Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 2
Manage power ..................................................................................................................................... 3
Quiet Mode ........................................................................................................................................... 4
Optimize Printing Supplies .................................................................................................................. 5
Understand the printer parts ................................................................................................................................. 5
Top and front view ............................................................................................................................... 6
Printing supplies area .......................................................................................................................... 7
Back view ............................................................................................................................................. 7
Use the printer control panel ................................................................................................................................. 7
Overview of buttons and lights ........................................................................................................... 8
Control panel display icons ................................................................................................................. 8
Change printer settings ....................................................................................................................... 9
Paper basics ......................................................................................................................................................... 10
Recommended papers for printing ................................................................................................... 10
Order HP paper supplies ................................................................................................................... 12
Tips for selecting and using paper .................................................................................................... 12
Load paper ........................................................................................................................................................... 12
Load an original on the scanner glass ................................................................................................................. 17
Load an original in the document feeder ............................................................................................................ 17
Update the printer ............................................................................................................................................... 18
Open the HP printer software (Windows) ............................................................................................................ 19
Turn the printer o .............................................................................................................................................. 19
3 Print ........................................................................................................................................................... 20
Print documents .................................................................................................................................................. 20
Print brochures .................................................................................................................................................... 21
Print on envelopes ............................................................................................................................................... 22
Print photos ......................................................................................................................................................... 23
Print on special and custom-size paper .............................................................................................................. 24
Print on both sides (duplexing) ........................................................................................................................... 25
Print with mobile devices .................................................................................................................................... 26
Print from mobile devices ................................................................................................................. 26
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Access printer features and troubleshooting information from mobile devices ............................. 27
Tips for successful printing ................................................................................................................................. 27
4 Copy and scan .............................................................................................................................................. 30
Copy ..................................................................................................................................................................... 30
Scan ...................................................................................................................................................................... 30
Scan to a computer ............................................................................................................................ 31
Scan to email ..................................................................................................................................... 32
Scan documents as editable text ...................................................................................................... 32
Scan documents as editable text ................................................................................... 32
Guidelines for scanning documents as editable text ..................................................... 33
Scan using Webscan .......................................................................................................................... 34
Create a new scan shortcut (Windows) ............................................................................................. 35
Change scan settings (Windows) ...................................................................................................... 35
Tips for copy and scan success ............................................................................................................................ 36
5 Fax ............................................................................................................................................................. 37
Send a fax ............................................................................................................................................................ 37
Send a standard fax .......................................................................................................................... 37
Send a standard fax from the computer ........................................................................................... 38
Send a fax from a phone ................................................................................................................... 39
Send a fax using monitor dialing ...................................................................................................... 39
Send a fax using printer memory ...................................................................................................... 40
Send a fax to multiple recipients ...................................................................................................... 40
Send a fax in Error Correction Mode ................................................................................................. 41
Receive a fax ........................................................................................................................................................ 41
Receive a fax manually ...................................................................................................................... 42
Set up backup fax .............................................................................................................................. 42
Reprint received faxes from memory ............................................................................................... 43
Forward faxes to another number .................................................................................................... 43
Set automatic reduction for incoming faxes .................................................................................... 44
Block unwanted fax numbers ........................................................................................................... 44
Receive faxes using HP Digital Fax .................................................................................................... 45
Set up phone book contacts ................................................................................................................................ 46
Create and edit a phone book contact .............................................................................................. 46
Create and edit a group phone book contact .................................................................................... 47
Delete phone book contacts ............................................................................................................. 48
Print a list of phone book contacts ................................................................................................... 48
Change fax settings ............................................................................................................................................. 48
Congure the fax header ................................................................................................................... 49
Set the answer mode (Auto answer) ................................................................................................. 49
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Set the number of rings before answering ....................................................................................... 49
Change the answer ring pattern for distinctive ring ......................................................................... 50
Set the dial type ................................................................................................................................ 50
Set the redial options ........................................................................................................................ 51
Set the fax speed ............................................................................................................................... 51
Set the fax sound volume ................................................................................................................. 52
Fax and digital phone services ............................................................................................................................ 52
Fax on Voice over Internet Protocol .................................................................................................................... 52
Use reports .......................................................................................................................................................... 53
Print fax conrmation reports .......................................................................................................... 53
Print fax error reports ....................................................................................................................... 54
Print and view the fax log ................................................................................................................. 54
Clear the fax log ................................................................................................................................ 55
Print the details of the last fax transaction ...................................................................................... 55
Print a Caller ID Report ...................................................................................................................... 55
View the Call History ......................................................................................................................... 55
Additional fax setup ............................................................................................................................................ 56
Set up faxing (parallel phone systems) ............................................................................................ 56
Select the correct fax setup for your home or oice ..................................................... 57
Case A: Separate fax line (no voice calls received) ......................................................... 59
Case B: Set up the printer with DSL ................................................................................ 60
Case C: Set up the printer with a PBX phone system or an ISDN line ............................. 60
Case D: Fax with a distinctive ring service on the same line .......................................... 61
Case E: Shared voice/fax line .......................................................................................... 62
Case F: Shared voice/fax line with voice mail ................................................................. 63
Case G: Fax line shared with computer modem (no voice calls received) ...................... 64
Set up the printer with a computer dial-up modem .................................... 64
Set up the printer with a computer DSL/ADSL modem ................................ 65
Case H: Shared voice/fax line with computer modem ................................................... 66
Shared voice/fax with computer dial-up modem ........................................ 66
Shared voice/fax with computer DSL/ADSL modem .................................... 68
Case I: Shared voice/fax line with answering machine .................................................. 69
Case J: Shared voice/fax line with computer modem and answering machine ............. 70
Shared voice/fax line with computer dial-up modem and answering
machine ........................................................................................................ 71
Shared voice/fax line with computer DSL/ADSL modem and answering
machine ........................................................................................................ 72
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............... 74
Test fax setup .................................................................................................................................... 75
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6 Web Services ............................................................................................................................................... 77
What are Web Services? ....................................................................................................................................... 77
Set up Web Services ............................................................................................................................................. 77
Print with HP ePrint ............................................................................................................................................. 78
Remove Web Services .......................................................................................................................................... 79
7 Work with cartridges ................................................................................................................................... 80
Information on cartridges and the printhead ..................................................................................................... 80
Check the estimated ink levels ............................................................................................................................ 81
Replace the cartridges ......................................................................................................................................... 81
Order cartridges ................................................................................................................................................... 83
Store printing supplies ........................................................................................................................................ 83
Anonymous usage information storage .............................................................................................................. 84
Ink cartridge warranty information ..................................................................................................................... 84
8 Network setup ............................................................................................................................................. 86
Set up the printer for wireless communication ................................................................................................... 86
Before you begin ............................................................................................................................... 86
Set up the printer on your wireless network .................................................................................... 87
Change the connection type ............................................................................................................. 87
Test the wireless connection ............................................................................................................. 88
Turn on or o the wireless capability of the printer ......................................................................... 88
Change network settings ..................................................................................................................................... 88
Use Wi-Fi Direct .................................................................................................................................................... 89
9 Printer management tools ........................................................................................................................... 93
Toolbox (Windows) .............................................................................................................................................. 93
HP Utility (OS X) ................................................................................................................................................... 93
Embedded web server ......................................................................................................................................... 93
About cookies .................................................................................................................................... 94
Open the embedded web server ....................................................................................................... 94
Embedded web server cannot be opened ........................................................................................ 95
10 Solve a problem ......................................................................................................................................... 96
Jams and paper-feed issues ................................................................................................................................ 96
Clear a paper jam ............................................................................................................................... 96
Read general instructions in the Help for clearing paper jams ...................................... 96
Clear a print carriage jam ................................................................................................................ 101
Read general instructions in the Help for clearing a print carriage jams .................... 101
Learn how to avoid paper jams ....................................................................................................... 102
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Solve paper-feed problems ............................................................................................................. 102
Printing issues ................................................................................................................................................... 103
Fix problems with page not printing (unable to print) ................................................................... 103
Read general instructions in the Help for unable to print issues ................................ 103
Fix print quality issues .................................................................................................................... 107
Read general instructions in the Help for resolving print quality issues ..................... 107
Copy issues ........................................................................................................................................................ 111
Scan issues ........................................................................................................................................................ 111
Fax issues ........................................................................................................................................................... 111
Run the fax test ............................................................................................................................... 112
What to do if the fax test failed ...................................................................................................... 112
Troubleshoot fax problems ............................................................................................................. 116
Read general instructions in the Help for specic fax problems ................................................... 116
The display always shows Phone O Hook .................................................................. 116
The printer is having problems sending and receiving faxes ...................................... 116
The printer cannot receive faxes, but can send faxes .................................................. 118
The printer cannot send faxes, but can receive faxes .................................................. 119
Fax tones are recorded on my answering machine ...................................................... 119
The computer cannot receive faxes (HP Digital Fax) ................................................... 119
Network and connection issues ........................................................................................................................ 119
Fix wireless connection ................................................................................................................... 120
Find network settings for wireless connection .............................................................................. 120
Fix Wi-Fi Direct connection ............................................................................................................. 120
Printer hardware issues ..................................................................................................................................... 121
Get help from the printer control panel ............................................................................................................ 122
Understand printer reports ............................................................................................................................... 122
Printer status report ....................................................................................................................... 122
Network conguration page ........................................................................................................... 123
Print quality report .......................................................................................................................... 123
Wireless test report ......................................................................................................................... 123
Web access test report .................................................................................................................... 123
Solve problems using Web Services .................................................................................................................. 123
Maintain the printer ........................................................................................................................................... 124
Clean the scanner glass .................................................................................................................. 124
Clean the exterior ............................................................................................................................ 125
Clean the document feeder ............................................................................................................. 125
Maintain the printhead and cartridges ........................................................................................... 126
Restore original factory defaults and settings ................................................................................................. 127
HP support ......................................................................................................................................................... 127
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Appendix A Technical information ................................................................................................................. 129
Specications ..................................................................................................................................................... 129
Regulatory information ..................................................................................................................................... 131
Regulatory model identication number ....................................................................................... 132
FCC statement ................................................................................................................................. 132
Notice to users in Korea .................................................................................................................. 133
VCCI (Class B) compliance statement for users in Japan ................................................................ 133
Notice to users in Japan about the power cord .............................................................................. 133
Noise emission statement for Germany ......................................................................................... 133
Visual display workplaces statement for Germany ........................................................................ 133
Notice to users of the U.S. telephone network: FCC requirements ................................................ 134
Notice to users of the Canadian telephone network ...................................................................... 135
Notice to users of the German telephone network ........................................................................ 136
Australia wired fax statement ........................................................................................................ 136
European Union Regulatory Notice ................................................................................................. 136
Products with external AC Adapters ............................................................................. 136
Products with wireless functionality ............................................................................ 136
European telephone network declaration (Modem/Fax) ............................................. 137
Declaration of conformity ............................................................................................................... 138
Regulatory information for wireless products ............................................................................... 139
Exposure to radio frequency radiation ......................................................................... 139
Notice to users in Brazil ................................................................................................ 139
Notice to users in Canada ............................................................................................. 140
Notice to users in Taiwan .............................................................................................. 140
Notice to users in Mexico .............................................................................................. 141
Notice to users in Japan ................................................................................................ 141
Notice to users in Korea ................................................................................................ 141
Environmental product stewardship program .................................................................................................. 141
Eco-Tips ........................................................................................................................................... 142
European Union Commission Regulation 1275/2008 .................................................................... 142
Paper ............................................................................................................................................... 142
Plastics ............................................................................................................................................ 142
Material safety data sheets ............................................................................................................ 142
Recycling program .......................................................................................................................... 142
HP inkjet supplies recycling program ............................................................................................. 143
Power consumption ........................................................................................................................ 143
Disposal of waste equipment by users ........................................................................................... 143
Chemical substances ....................................................................................................................... 143
Restriction of hazardous substance (Ukraine) ............................................................................... 143
Restriction of hazardous substance (India) .................................................................................... 144
Restriction on hazardous substances statement (Turkey) ............................................................ 144
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China SEPA Eco Label User Information .......................................................................................... 144
China Energy Label for Printer, Fax and Copier ............................................................................... 145
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 146
The Table of Hazardous Substances/Elements and their Content (China) .................................... 147
EPEAT ............................................................................................................................................... 147
Battery disposal in Taiwan .............................................................................................................. 147
California Perchlorate Material Notice ............................................................................................ 148
EU Battery Directive ........................................................................................................................ 149
Battery notice for Brazil .................................................................................................................. 150
Index ........................................................................................................................................................... 157
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1 How do I?
● Get started
● Print
●
Copy and scan
● Fax
● Web Services
● Work with cartridges
● Network setup
● Solve a problem
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2 Get started
This guide provides details about how to use the printer and how to resolve problems.
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software is accessible for users with visual impairments or low vision by using your operating
system's accessibility options and features. The software also supports most assistive technology such as
screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons
and tabs used in the HP software have simple text or icon labels that convey the appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys,
FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated
by users with limited strength and reach.
Support
For more information about accessibility solutions for HP products, visit the HP Accessibility and Aging
website (www.hp.com/accessibility).
For accessibility information for OS X, visit the Apple website at www.apple.com/accessibility.
HP EcoSolutions (HP and the Environment)
HP is committed to helping you optimize your environmental footprint and empowering you to print
responsibly—at home or in the oice.
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For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program . For more information about HP's environmental
initiatives, visit www.hp.com/ecosolutions.
●
Manage power
●
Quiet Mode
●
Optimize Printing Supplies
Manage power
Use Sleep Mode, Auto-o and Schedule Printer On/O to conserve electricity.
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
after ve minutes of inactivity.
Use the following instructions to change the period of inactivity before the printer sleeps.
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ), and then
touch ( Setup ).
NOTE: If you do not see the Home screen, touch (Home).
2. Touch Power Management, touch Sleep Mode, and then touch the desired option.
Auto- o
This feature turns the printer o after 8 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on.
If your printer supports this energy saving feature, Auto-O is automatically enabled or disabled depending
on printer capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode
after 5 minutes of inactivity to help reduce energy use.
● Auto-O is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi
Direct capability, or is not using these capabilities.
● Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
Schedule On and O
Use this feature to automatically turn the printer on or o on selected days. For example, you can schedule
the printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you save energy
during the night and weekends.
Use the following instructions to schedule the day and time for On and O.
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ), and then
touch ( Setup ).
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2. Touch Schedule Printer On/O.
3. Touch O next to Schedule On or Schedule O to turn the feature on, and then follow the onscreen
CAUTION: Always turn the printer o properly, using either Schedule O or (the Power button) located
on the front left side of the printer.
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the cartridges and print quality issues.
Never turn o the printer when cartridges are missing. HP recommends that you replace any missing
cartridges as soon as possible to avoid print quality issues, possible extra ink usage from the remaining
cartridges, or damage to the ink system.
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without aecting print quality. It only works when
printing on plain paper. Additionally, Quiet Mode is disabled if you are printing using the best or presentation
print quality. To reduce printing noise, turn on Quiet Mode. To print at normal speed, turn Quiet Mode o.
Quiet Mode is o by default.
NOTE: Quiet Mode does not work if you print photos or envelopes.
NOTE: If you do not see the Home screen, touch (Home).
instructions to set the day and time to turn on or turn o the printer.
You can create a schedule by selecting the time when the printer prints in Quiet Mode. For example, you can
schedule the printer to be in Quiet Mode from 10 p.m. to 8 a.m. everyday.
To turn Quiet Mode on or o from the printer control panel
1. From the Home screen, touch Setup .
2. Touch Preferences .
3. Touch Quiet Mode.
4. Touch On or O next to Quiet Mode.
To turn Quiet Mode on or o from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows) .
2. Click Quiet Mode .
3. Select On or O .
4. Click Save Setting.
To turn Quiet Mode on or o from the printer software (OS X)
1. Open HP Utility. For more information, see HP Utility (OS X).
2. Select the printer.
3. Click Quiet Mode .
4. Select On or O .
5. Click Apply Now.
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To turn Quiet Mode on or o from the Embedded Web Server (EWS)
1. Open the EWS. For more information, see Open the embedded web server .
2. Click the Settings tab.
3. In the Preferences section, select Quiet Mode , and then select On or O .
4. Click Apply.
To turn on Quiet Mode while the printer is printing
▲ On the printer control panel display, from the printing screen, touch (Quiet Mode) to turn on Quiet
Mode.
NOTE: Quiet Mode is turned on only after the current page is printed and is only used for the current print
job.
To create a schedule for Quiet Mode from the printer control panel
1. From the Home screen, touch Setup .
2. Touch Preferences .
3. Touch Quiet Mode.
4. Touch O next to Quiet Mode to turn it on, and then touch OK to conrm.
5. Touch O next to Schedule, and then change start time and end time of the schedule.
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
● Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
● Optimize paper usage by printing on both sides of the paper.
● Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
● Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Understand the printer parts
This section contains the following topics:
●
Top and front view
●
Printing supplies area
●
Back view
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Top and front view
1 Document feeder
2 Document feeder paper-width guides
3 Document feeder tray
4 Cartridge access door
5 Scanner lid
6 Scanner glass
7 Power button
8 Input tray (also referred to as the paper tray)
9 Paper-width guides
10 Output tray extender
11 Output tray
12 Control panel
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Printing supplies area
1 Cartridges
2 Print carriage
3 Cartridge access door
NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is missing.
Back view
1 Power input
2 Fax port (1-LINE)
3 Fax port (2-EXT)
4 Rear universal serial bus (USB) port
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Use the printer control panel
This section contains the following topics:
●
Overview of buttons and lights
●
Control panel display icons
●
Change printer settings
Overview of buttons and lights
The following diagram and related table provide a quick reference to the printer control panel features.
Label Name and Description
1 Home button: Returns to the home screen from any other screen.
2 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons
that appear on the display, see Control panel display icons .
3 Wireless light: Indicates the status of the printer's wireless connection.
● Solid blue light indicates that wireless connection has been established and you can print.
● Blinking light indicates wireless error. Refer to the message on the printer display.
● If the wireless light is o, wireless is turned o.
4 Help button: Opens the Help menu when on the Home screen, or shows contextual help content if it is available for the current
operation when on other screens.
5 Back button: Returns to the previous menu.
Control panel display icons
Icon
Purpose
Copy: Copy a document or ID card.
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Icon Purpose
Scan: Scan a document or photo to a computer.
Fax: Set up fax, send fax, or reprint received fax.
Setup: Opens the Setup menu where you can change preferences and use tools to perform maintenance
functions.
Help: Opens the Help menu where you can view How To videos, printer feature information, and tips.
HP ePrint: Displays the Web Services Summary menu, where you can check ePrint status details, change ePrint
settings, or view the printer email address. For more information, see Print with HP ePrint .
Wi-Fi Direct : Displays the status, name, and password for Wi-Fi Direct, and the number of devices connected. You
can also change settings and print a guide.
Wireless: Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication .
Ink: Displays the estimated ink levels.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink
alert, consider having a replacement cartridge available to avoid possible printing delays. You do not have to
replace the cartridges until prompted to do so.
Change printer settings
Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using the printer
management tools in computer.
For more information about these tools, see Printer management tools.
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To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, on the Home screen, touch the icon of the function that you want to
change settings for.
2. After selecting a function, touch ( Settings ), scroll through the available settings, and then touch
the setting you want to change.
3. Follow the prompts on the control panel display to change the settings.
TIP: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup menu.
1. From the control panel display, on the Home screen, swipe left to see ( Setup ), and then touch
( Setup ).
2. Swipe up and down the screen to see the available options.
3. Touch the option that you want to change settings for.
TIP:
Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
Touch (Home) to return to the Home screen.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
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Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Premium Plus Photo Paper
● HP Advanced Photo Paper
● HP Everyday Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. The printer supports several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x
15 cm), and 5 x 7 inches (13 x 18 cm) in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing,
displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers
exceptional results with professional quality and durability.
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
● HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
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Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
● HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Tips for selecting and using paper
For the best results, observe the following guidelines.
● Load only one type and one size of paper at a time into a tray or document feeder.
● Make sure the paper is loaded correctly when loading from the input tray or document feeder.
● Do not overload the tray or document feeder.
● To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
● Multipart forms
● Media that is damaged, curled, or wrinkled
● Media with cutouts or perforations
● Media that is heavily textured, embossed, or does not accept ink well
● Media that is too lightweight or stretches easily
● Media that contains staples or clips
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Load paper
To load standard paper
1. Lift the output tray.
2. Pull out the input tray to extend it.
3. Slide the paper-width guides out as far as possible.
4. Insert the paper print-side down in the center of the tray and slide it forward until it stops.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
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5. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close
the tray.
6. A message appears on the control panel display prompting you to change the paper setting if you have
changed the media type or size, or retain the setting if you have replaced what was previously loaded.
7. Pull out the output tray extension.
To load cards and photo paper
1. Lift the output tray.
2. Pull out the input tray to extend it.
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3. Insert the paper print-side down in the center of the tray and slide it forward until it stops.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
4. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close
the tray.
5. A message appears on the control panel display prompting you to change the paper setting if you have
changed the media type or size, or retain the setting if you have replaced what was previously loaded.
6. Pull out the output tray extension.
To load an envelope
1. Lift the output tray.
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2. Pull out the input tray to extend it.
3. Insert the envelopes with the side you want to print on down, and load according to the graphic.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load envelopes while the printer is printing.
4. Slide the paper-width guides in the tray until they touch the edge of the stack of envelopes, and then
push the tray in to close.
5. A message appears on the control panel display prompting you to change the paper setting if you have
changed the media type or size, or retain the setting if you have replaced what was previously loaded.
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6. Pull out the output tray extension.
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the scanner glass and lid backing are not clean.
For more information, see Maintain the printer.
NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
1. Lift the scanner lid.
2. Load your original print-side down and align it with the marking on the rear left corner of the glass.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner
glass.
3. Close the lid.
Load an original in the document feeder
You can copy, scan, or fax a document by placing it in the document feeder.
CAUTION: Do not load photos in the document feeder; this might cause damage to your photos. Use only
paper that is supported by the document feeder.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the
document feeder. For those features to work, load your originals on the scanner glass.
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