HP Officejet 6820 User Guide
HP Oicejet 6800
User Guide
Copyright information
Hewlett-Packard Company notices
Acknowledgements
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 7/2014
The information contained in this document is
subject to change without notice.
All rights reserved. Reproduction, adaptation,
or translation of this material is prohibited
without prior written permission of HewlettPackard, except as allowed under copyright
laws.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Microsoft, Windows, Windows XP, Windows
Vista, Windows 7, Windows 8, and Windows 8.1
are U.S. registered trademarks of Microsoft
Corporation.
ENERGY STAR and the ENERGY STAR mark are
registered U.S. marks.
Mac, OS X, and AirPrint are trademarks of Apple
Inc., registered in the U.S. and other countries.
Safety information
Always follow basic safety precautions when
using this product to reduce risk of injury from
re or electric shock.
1. Read and understand all instructions in the
documentation that comes with the printer.
2. Observe all warnings and instructions
marked on the product.
3. Unplug this product from wall outlets before
cleaning.
4. Do not install or use this product near water,
or when you are wet.
5. Install the product securely on a stable
surface.
6. Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
7. If the product does not operate normally, see
Solve a problem.
8. There are no user-serviceable parts inside.
Refer servicing to qualied service personnel.
Table of contents
1 How do I? ...................................................................................................................................................... 1
2 Get started .................................................................................................................................................... 2
Accessibility ............................................................................................................................................................ 2
HP EcoSolutions (HP and the Environment) .......................................................................................................... 3
Manage Power ..................................................................................................................................... 3
Optimize Printing Supplies .................................................................................................................. 3
Understand the printer parts ................................................................................................................................. 4
Front view ............................................................................................................................................ 4
Printing supplies area .......................................................................................................................... 5
Back view ............................................................................................................................................. 5
Use the printer control panel ................................................................................................................................. 6
Overview of buttons and lights ........................................................................................................... 6
Control panel display icons ................................................................................................................. 6
Change printer settings ....................................................................................................................... 7
Paper basics ........................................................................................................................................................... 8
Recommended papers for printing ..................................................................................................... 8
Order HP paper supplies ................................................................................................................... 10
Tips for selecting and using paper .................................................................................................... 10
Load paper ........................................................................................................................................................... 11
Load an original on the scanner glass ................................................................................................................. 16
Load an original in the document feeder ............................................................................................................ 17
Insert a USB ash drive ........................................................................................................................................ 18
Update the printer ............................................................................................................................................... 18
Open the HP printer software (Windows) ............................................................................................................ 19
Turn the printer o .............................................................................................................................................. 19
3 Print ........................................................................................................................................................... 20
Print documents .................................................................................................................................................. 20
Print brochures .................................................................................................................................................... 21
Print on envelopes ............................................................................................................................................... 22
Print photos ......................................................................................................................................................... 23
Print on special and custom-size paper .............................................................................................................. 25
Print on both sides (duplexing) ........................................................................................................................... 27
Print using the maximum dpi .............................................................................................................................. 28
Tips for print success ........................................................................................................................................... 29
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Print with AirPrint™ ............................................................................................................................................. 32
4 Copy and scan .............................................................................................................................................. 33
Copy ..................................................................................................................................................................... 33
Scan ...................................................................................................................................................................... 33
Scan to a computer ............................................................................................................................ 34
Scan to a memory device .................................................................................................................. 35
Scan to Email ..................................................................................................................................... 36
Set up Scan to Email ....................................................................................................... 36
Use Scan to Email ............................................................................................................ 36
Change account settings ................................................................................................. 37
Scan using Webscan .......................................................................................................................... 37
Scanning documents as editable text ............................................................................................... 38
Scan documents as editable text ................................................................................... 38
Guidelines for scanning documents as editable text ..................................................... 39
5 Fax ............................................................................................................................................................. 41
Send a fax ............................................................................................................................................................ 41
Send a standard fax .......................................................................................................................... 41
Send a standard fax from the computer ........................................................................................... 42
Send a fax from a phone ................................................................................................................... 43
Send a fax using monitor dialing ...................................................................................................... 43
Send a fax from memory .................................................................................................................. 44
Send a fax to multiple recipients ...................................................................................................... 44
Send a fax in Error Correction Mode ................................................................................................. 45
Receive a fax ........................................................................................................................................................ 45
Receive a fax manually ...................................................................................................................... 46
Set up backup fax .............................................................................................................................. 46
Reprint received faxes from memory ............................................................................................... 47
Forward faxes to another number .................................................................................................... 47
Set automatic reduction for incoming faxes .................................................................................... 48
Block unwanted fax numbers ........................................................................................................... 48
Receive faxes using HP Digital Fax .................................................................................................... 49
HP Digital Fax requirements ........................................................................................... 50
Activate HP Digital Fax .................................................................................................... 50
Modify HP Digital Fax settings ........................................................................................ 50
Set up phone book contacts ................................................................................................................................ 51
Set up and change phone book contacts .......................................................................................... 51
Set up and change group phone book contacts ............................................................................... 52
Delete phone book contacts ............................................................................................................. 53
Print a list of phone book contacts ................................................................................................... 53
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Change fax settings ............................................................................................................................................. 53
Congure the fax header ................................................................................................................... 53
Set the answer mode (Auto answer) ................................................................................................. 54
Set the number of rings before answering ....................................................................................... 54
Change the answer ring pattern for distinctive ring ......................................................................... 55
Set the dial type ................................................................................................................................ 55
Set the redial options ........................................................................................................................ 56
Set the fax speed ............................................................................................................................... 56
Set the fax sound volume ................................................................................................................. 57
Fax and digital phone services ............................................................................................................................ 57
Fax over Internet Protocol ................................................................................................................................... 57
Use reports .......................................................................................................................................................... 58
Print fax conrmation reports .......................................................................................................... 58
Print fax error reports ....................................................................................................................... 59
Print and view the fax log ................................................................................................................. 59
Clear the fax log ................................................................................................................................ 60
Print the details of the last fax transaction ...................................................................................... 60
Print a Caller ID Report ...................................................................................................................... 60
View the Call History ......................................................................................................................... 60
6 Web Services ............................................................................................................................................... 61
What are Web Services? ....................................................................................................................................... 61
Set up Web Services ............................................................................................................................................. 61
Use Web Services ................................................................................................................................................. 63
HP ePrint ............................................................................................................................................ 63
HP Printables ..................................................................................................................................... 64
Remove Web Services .......................................................................................................................................... 64
7 Work with ink cartridges .............................................................................................................................. 65
Information on ink cartridges and the printhead ................................................................................................ 65
Check the estimated ink levels ............................................................................................................................ 65
Replace the ink cartridges ................................................................................................................................... 66
Order ink cartridges ............................................................................................................................................. 67
Store printing supplies ........................................................................................................................................ 68
Anonymous usage information storage .............................................................................................................. 68
Ink cartridge warranty information ..................................................................................................................... 69
8 Network setup ............................................................................................................................................. 70
Set up the printer for wireless communication ................................................................................................... 70
Before you begin ............................................................................................................................... 70
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Set up the printer on your wireless network .................................................................................... 71
Change the connection type ............................................................................................................. 71
Test the wireless connection ............................................................................................................. 72
Turn on or o the wireless capability of the printer ......................................................................... 72
Change network settings ..................................................................................................................................... 73
Use HP wireless direct ......................................................................................................................................... 74
9 Printer management tools ........................................................................................................................... 77
Toolbox (Windows) .............................................................................................................................................. 77
HP Utility (OS X) ................................................................................................................................................... 77
Embedded web server ......................................................................................................................................... 77
About cookies .................................................................................................................................... 78
Open the embedded web server ....................................................................................................... 78
Control panel lock .............................................................................................................................. 78
Embedded web server cannot be opened ........................................................................................ 79
10 Solve a problem ......................................................................................................................................... 80
HP support ........................................................................................................................................................... 80
Register printer ................................................................................................................................. 80
Support process ................................................................................................................................ 81
Obtain electronic support ................................................................................................................. 81
HP support by phone ......................................................................................................................... 81
Before you call ................................................................................................................ 81
Phone support period ..................................................................................................... 82
Support phone numbers ................................................................................................. 82
After the phone support period ...................................................................................... 82
Get help from the printer control panel .............................................................................................................. 82
Understand printer reports ................................................................................................................................. 82
Printer status report ......................................................................................................................... 83
Network conguration page ............................................................................................................. 84
Print quality report ............................................................................................................................ 86
Wireless test report ........................................................................................................................... 88
Web access report ............................................................................................................................. 88
Solve printer problems ........................................................................................................................................ 88
Solve printing problems ...................................................................................................................................... 89
Solve copy problems ............................................................................................................................................ 92
Solve scan problems ............................................................................................................................................ 93
Solve fax problems .............................................................................................................................................. 96
The fax test failed .............................................................................................................................. 96
The display always shows Phone O Hook .................................................................................... 100
The printer is having problems sending and receiving faxes ......................................................... 100
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The printer cannot receive faxes, but can send faxes .................................................................... 102
The printer cannot send faxes, but can receive faxes .................................................................... 103
Fax tones are recorded on my answering machine ........................................................................ 103
The phone cord that came with my printer is not long enough ..................................................... 104
The computer cannot receive faxes (HP Digital Fax) ...................................................................... 104
Solve problems using Web Services .................................................................................................................. 104
Solve network problems ................................................................................................................................... 105
General network troubleshooting .................................................................................................. 105
Unable to connect the printer wirelessly ........................................................................................ 106
Maintain the printer ........................................................................................................................................... 108
Clean the scanner glass .................................................................................................................. 108
Clean the exterior ............................................................................................................................ 109
Clean the document feeder ............................................................................................................. 109
Maintain the printhead and ink cartridges ..................................................................................... 111
Clear paper jams ................................................................................................................................................ 111
Clear the print carriage ...................................................................................................................................... 119
Restore defaults and settings ........................................................................................................................... 119
Appendix A Technical information ................................................................................................................. 121
Specications ..................................................................................................................................................... 121
Regulatory information ..................................................................................................................................... 124
Regulatory Model Number .............................................................................................................. 125
FCC statement ................................................................................................................................. 125
Notice to users in Korea .................................................................................................................. 126
VCCI (Class B) compliance statement for users in Japan ................................................................ 126
Notice to users in Japan about the power cord .............................................................................. 126
Noise emission statement for Germany ......................................................................................... 126
Visual display workplaces statement for Germany ........................................................................ 126
Notice to users of the U.S. telephone network: FCC requirements ................................................ 127
Notice to users of the Canadian telephone network ...................................................................... 128
Notice to users in the European Economic Area ............................................................................. 128
Notice to users of the German telephone network ........................................................................ 129
Australia wired fax statement ........................................................................................................ 129
European Union Regulatory Notice ................................................................................................. 129
Products with external AC Adapters ............................................................................. 129
Products with wireless functionality ............................................................................ 129
European telephone network declaration (Modem/Fax) ............................................. 129
Declaration of conformity ............................................................................................................... 131
Regulatory information for wireless products ............................................................................... 132
Exposure to radio frequency radiation ......................................................................... 132
Notice to users in Brazil ................................................................................................ 132
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Notice to users in Canada ............................................................................................. 133
Notice to users in Taiwan .............................................................................................. 133
Notice to users in Mexico .............................................................................................. 134
Wireless notice to users in Japan ................................................................................. 134
Environmental product stewardship program .................................................................................................. 134
Paper use ......................................................................................................................................... 135
Plastics ............................................................................................................................................ 135
Material safety data sheets ............................................................................................................ 135
Recycling program .......................................................................................................................... 135
HP inkjet supplies recycling program ............................................................................................. 135
Disposal of waste equipment by users ........................................................................................... 135
Power consumption ........................................................................................................................ 135
Chemical substances ....................................................................................................................... 136
Battery disposal in the Taiwan ........................................................................................................ 136
Battery notice for Brazil .................................................................................................................. 136
California Perchlorate Material Notice ............................................................................................ 136
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) ............... 137
Toxic and hazardous substance table (China) ................................................................................ 138
Restriction of hazardous substance (Ukraine) ............................................................................... 138
Restriction of hazardous substance (India) .................................................................................... 138
EPEAT ............................................................................................................................................... 138
China SEPA Ecolabel User Information ........................................................................................... 139
Appendix B Additional fax setup .................................................................................................................... 140
Set up faxing (parallel phone systems) ............................................................................................................ 140
Select the correct fax setup for your home or oice ...................................................................... 141
Case A: Separate fax line (no voice calls received) ......................................................................... 143
Case B: Set up the printer with DSL ................................................................................................ 144
Case C: Set up the printer with a PBX phone system or an ISDN line ............................................. 145
Case D: Fax with a distinctive ring service on the same line .......................................................... 145
Case E: Shared voice/fax line .......................................................................................................... 147
Case F: Shared voice/fax line with voice mail ................................................................................. 148
Case G: Fax line shared with computer modem (no voice calls received) ...................................... 149
Set up the printer with a computer dial-up modem .................................................... 149
Set up the printer with a computer DSL/ADSL modem ................................................ 150
Case H: Shared voice/fax line with computer modem .................................................................... 152
Shared voice/fax with computer dial-up modem ........................................................ 152
Shared voice/fax with computer DSL/ADSL modem .................................................... 154
Case I: Shared voice/fax line with answering machine ................................................................... 155
Case J: Shared voice/fax line with computer modem and answering machine ............................. 157
Shared voice/fax line with computer dial-up modem and answering machine .......... 157
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Shared voice/fax line with computer DSL/ADSL modem and answering machine ..... 159
Case K: Shared voice/fax line with computer dial-up modem and voice mail ............................... 161
Test fax setup .................................................................................................................................................... 163
Index ........................................................................................................................................................... 170
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1 How do I?
●
Get started
●
Print
●
Copy and scan
●
Fax
●
Web Services
●
Work with ink cartridges
●
Solve a problem
ENWW 1
2 Get started
This guide provides details about how to use the printer and how to resolve problems.
●
Accessibility
●
HP EcoSolutions (HP and the Environment)
●
Understand the printer parts
●
Use the printer control panel
●
Paper basics
●
Load paper
●
Load an original on the scanner glass
●
Load an original in the document feeder
●
Insert a USB ash drive
●
Update the printer
●
Open the HP printer software (Windows)
●
Turn the printer o
Accessibility
The printer provides a number of features that make it accessible for people with disabilities.
Visual
The HP software provided with the printer is accessible for users with visual impairments or low vision by
using your operating system's accessibility options and features. The software also supports most assistive
technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color
blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments, the HP software functions can be executed through keyboard
commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys,
FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper-width guides can be operated
by users with limited strength and reach.
Support
For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's
website at www.hp.com/accessibility.
For accessibility information for Mac OS X, visit the Apple website at www.apple.com/accessibility.
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HP EcoSolutions (HP and the Environment)
Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to
print responsibly—at home or in the oice.
For more detailed information about environmental guidelines that HP follows during the manufacturing
process, see Environmental product stewardship program. For more information about HP's environmental
initiatives, visit www.hp.com/ecosolutions.
●
Manage Power
●
Optimize Printing Supplies
Manage Power
To conserve electricity, the printer comes with the following features:
Sleep mode
Power usage is reduced while in Sleep mode. The printer goes into low-power mode after 5 minutes of
inactivity.
To change the period of inactivity before the printer goes to sleep:
1. From the printer control panel display, touch .
2. Touch Sleep Mode, and then touch the desired option.
Schedule On and O
Use this feature to automatically the printer on or o on selected days. For example, you can schedule the
printer to turn on at 8 a.m. and turn o at 8 p.m. from Monday to Friday. In this way, you will save energy
during the night and weekends.
To schedule the day and time for On and O:
1. From the printer control panel display, touch .
2. Touch Schedule Printer On/O.
3. Touch the desired option, and follow the on-screen messages to set the day and time to turn the printer
o and on.
CAUTION:
If you improperly turn the printer o, the print carriage might not return to the correct position, causing
problems with the ink cartridges and print quality issues.
Always turn the printer o properly, using either Schedule O or (the Power button).
Optimize Printing Supplies
To optimize printing supplies such as ink and paper, try the following:
●
Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit
www.hp.com/recycle.
●
Optimize paper usage by printing on both sides of the paper.
●
Save ink and paper when printing web content with HP Smart Print. For more information, visit
www.hp.com/go/smartprint.
ENWW HP EcoSolutions (HP and the Environment) 3
●
Change the print quality in the printer driver to a draft setting. The draft setting uses less ink.
●
Do not clean the printhead unnecessarily. Doing so wastes ink and shortens the life of the cartridges.
Understand the printer parts
This section contains the following topics:
●
Front view
●
Printing supplies area
●
Back view
Front view
1 Document feeder
2 Scanner glass
3 Front universal serial bus (USB) port
4 Power button
5 Output tray
6 Input tray
7 Output tray extender
8 Control panel display
9 Control panel
10 Document feeder tray
11 Document feeder paper-width guides
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Printing supplies area
1 Printhead
2 Ink cartridges
NOTE: Ink cartridges should be kept in the printer to prevent possible print quality issues or printhead
damage. Avoid removing supplies for extended periods of time. Do not turn the printer o when a cartridge is
missing.
Back view
1 Rear universal serial bus (USB) port
2 Ethernet network port
3 Fax port (2-EXT)
4 Fax port (1-LINE)
5 Power input
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Use the printer control panel
This section contains the following topics:
●
Overview of buttons and lights
●
Control panel display icons
●
Change printer settings
Overview of buttons and lights
The following diagram and related table provides a quick reference to the printer control panel features.
Label Name and Description
1 Wireless light: Indicates the status of the printer's wireless connection.
2 Home button: Returns to the home screen from any other screen.
3 Control panel display: Touch the screen to select menu options, or scroll through the menu items. For information about the icons
that appear on the display, see Control panel display icons.
4 Back button: Returns to the previous menu.
5 Help button: Opens the Help menu.
Control panel display icons
Icon Purpose
Displays a screen where you can make copies or select other options.
Shows that an Ethernet network connection exists and also provides easy access to the network status screen.
From the HP wireless direct menu you can turn on HP wireless direct (with and without security), turn HP wireless
direct o, and display the HP wireless direct name and password (if HP wireless direct is turned on with security).
Shows that HP ePrint is turned on. For more information, see HP ePrint .
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Icon Purpose
Displays a screen where you can send a fax, or change fax settings.
Displays a screen where you can make a scan.
Displays a screen where you can use a number of HP printables, which are apps for your printer.
Displays the Photo screen for printing photos and creating passport photos.
Displays the Setup screen for generating reports, and changing fax and other maintenance settings.
The screen shows How To videos, printer feature information, and tips.
Displays wireless status and menu options. For more information, see Set up the printer for wireless
communication.
NOTE: (Ethernet) and (Wireless) will not be displayed at the same time. Showing the Ethernet icon or
the wireless icon depends on the way your printer is connected to the network. If the network connection of the
printer has not been set up, by default, the printer control panel display shows (Wireless).
Displays a screen where you can congure some of the printer's environmental features.
Displays status information for the Auto Answer function, fax logs, and the fax sound volume.
Displays a screen where you can see information about the ink cartridges, including ll levels.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a lowink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do
not need to replace cartridges until the print quality becomes unacceptable.
Change printer settings
Use the control panel to change the printer function and settings, print reports, or get help for the printer.
TIP: If the printer is connected to a computer, you can also change the printer settings using HP software
tools available on your computer, such as the HP printer software, HP Utility (OS X), or the embedded web
server (EWS).
For more information about these tools, see Printer management tools.
To change settings for a function
The Home screen of the control panel display shows the available functions for the printer.
1. From the control panel display, touch and slide your nger across the screen and then touch the icon to
select the desired function.
2. After selecting a function, touch and scroll through the available settings, and then touch the setting
you want to change.
3. Follow the prompts on the control panel display to change the settings.
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NOTE: Touch (Home) to return to the Home screen.
To change the printer settings
To change the printer settings or print reports, use the options available on the Setup Menu screen:
1. From the printer control panel display, touch Setup .
2. Touch and scroll through the screens.
3. Touch the screen items to select screens or options.
NOTE: Touch (Home) to return to the Home screen.
Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
●
Tips for selecting and using paper
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
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Photo printing
●
●
●
●
HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15
cm), 5 x 7 inches (13 x 18 cm), and 11 x 17 inches (A3), and in two nishes - glossy or soft gloss (semigloss). Ideal for framing, displaying, or gifting your best photos and special photo projects. HP Premium
Plus Photo Paper delivers exceptional results with professional quality and durability.
HP Advanced Photo Paper
This thick photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches), and two nishes – glossy or soft-gloss (satin matte). It is acid-free for longer
lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, and
10 x 15 cm (4 x 6 inches). It is acid-free for longer lasting documents.
HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to
save you time and take the guesswork out of printing aordable, lab-quality photos with your HP
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your
photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of
photos or multiple prints to share.
Business documents
●
HP Premium Presentation Paper 120g Matte
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
●
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
●
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matt
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
ENWW Paper basics 9
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
●
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
●
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
●
HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
●
HP Oice Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look
for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Tips for selecting and using paper
For the best results, observe the following guidelines.
●
Load only one type of paper at a time into a tray or document feeder.
●
When loading the tray and document feeder, make sure the paper is loaded correctly.
●
Do not overload the tray or document feeder.
●
To prevent jams, poor print quality, and other printing problems, avoid loading the following paper in the
tray or document feeder:
—
Multipart forms
—
Media that is damaged, curled, or wrinkled
—
Media with cutouts or perforations
—
Media that is heavily textured, embossed, or does not accept ink well
—
Media that is too lightweight or stretches easily
—
Media that contains staples or clips
For more information on loading paper, see Load paper or Load an original in the document feeder.
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Load paper
To load standard paper
1. Lift the output tray.
2. Pull out the input tray to extend it.
NOTE: To load legal-size paper, slide the grey button (on the front left of the input tray) to the right,
and lower the front of the tray.
3. Slide the paper-width guides out as far as possible.
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4. Insert the paper print-side down in the center of the tray.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
5. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close
the tray.
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6. A message appears on the control panel display prompting you to change the paper setting if you have
changed the media type, or retain the setting if you have replaced what was previously loaded.
7. Pull out the output tray extension.
To load an envelope
1. Lift the output tray.
2. Pull out the input tray to extend it.
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3. Insert the envelopes with the side you want to print on down, and load according to the graphic.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load envelopes while the printer is printing.
4. Slide the paper-width guides in the tray until they touch the edge of the stack of envelopes, and then
reinsert the tray.
5. A message appears on the control panel display prompting you to change the paper setting if you have
changed the media type, or retain the setting if you have replaced what was previously loaded.
6. Pull out the output tray extension.
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To load cards and photo paper
1. Lift the output tray.
2. Pull out the input tray to extend it.
3. Insert the paper print-side down in the center of the tray.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the input
tray, and does not exceed the stack height marking on the side of the tray.
NOTE: Do not load paper while the printer is printing.
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4. Slide the paper-width guides in the tray until they touch the edge of the stack of paper, and then close
the tray.
5. A message appears on the control panel display prompting you to change the paper setting if you have
changed the media type, or retain the setting if you have replaced what was previously loaded.
6. Pull out the output tray extension.
Load an original on the scanner glass
You can copy, scan, or fax originals by loading them on the scanner glass.
NOTE: Many of the special features do not work correctly if the scanner glass and lid backing are not clean.
For more information, see Maintain the printer.
NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer.
To load an original on the scanner glass
1. Lift the scanner lid.
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2. Load your original print-side down as shown in the following illustration.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner
glass.
3. Close the lid.
Load an original in the document feeder
You can copy, scan, or fax a document by placing it in the document feeder.
The document feeder tray holds a maximum of 35 sheets of plain A4-, Letter-, or legal-size paper.
CAUTION: Do not load photos in the document feeder; this might cause damage to your photos. Use only
paper that is supported by the document feeder.
For more information, see Tips for selecting and using paper.
NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the
document feeder. For those features to work, load your originals on the scanner glass.
To load an original in the document feeder
1. Load your original print-side up into the document feeder.
a. If you are loading an original printed in portrait orientation, place the pages so that the top edge of
the document goes in rst. If you are loading an original printed in landscape orientation, place the
pages so that the left edge of the document goes in rst.
b. Slide the paper into the document feeder until you hear a tone or see a message on the printer
control panel display indicating that the loaded pages were detected.
TIP: For more help on loading originals in the document feeder, refer to the diagram engraved in the
document feeder tray.
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2. Slide the paper-width guides inward until they stop at the left and right edges of the paper.
Insert a USB ash drive
You can insert a USB ash drive into the port on the front of the printer. You can transfer les from the USB
ash drive to your computer or scan les to the USB ash drive from the printer.
CAUTION: Do not remove the ash drive from the printer USB port while it is being accessed by the printer.
This can damage the les on the USB ash drive. You can safely remove a USB ash drive only when the USB
port light is not blinking.
The printer does not support encrypted USB ash drives.
Update the printer
HP is always working to improve the performance of its printers and bring you the latest features.
By default, if the printer is connected to a network and Web Services has been enabled, the printer
automatically checks for updates.
To update the printer using the printer control panel
1. From the printer control panel display, touch Setup .
2. Touch Printer Maintenance .
3. Touch Update the Printer .
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