HP LaserJet M1005 mfp, LaserJet 1005mfp service manual

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HP LaserJet M1005 MFP

Service Manual

HP LaserJet M1005 MFP

Service Manual

Trademark credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number CB376-90929

Edition 1, 8/2006

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

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Table of contents

1 Device information

Quick access to device information ...................................................................................................... 2

Model and serial number label ............................................................................................................. 3

Features at a glance ............................................................................................................................. 4

Walkaround .......................................................................................................................................... 5

General guidelines ............................................................................................................................... 6

Choosing paper and other media ......................................................................................................... 6

HP media ............................................................................................................................. 6

Media to avoid ..................................................................................................................... 6

Media that can damage the device ...................................................................................... 7

Guidelines for using media ................................................................................................................... 8

Paper ................................................................................................................................... 8

Colored paper ...................................................................................................................... 9

Custom-size media .............................................................................................................. 9

Labels .................................................................................................................................. 9

Label construction ............................................................................................... 9

Transparencies .................................................................................................................... 9

Envelopes .......................................................................................................................... 10

Envelope construction ....................................................................................... 10

Envelopes with double-side seams ................................................................... 10

Envelopes with adhesive strips or flaps ............................................................ 11

Envelope storage .............................................................................................. 11

Card stock and heavy media ............................................................................................. 11

Card stock construction ..................................................................................... 11

Card stock guidelines ........................................................................................ 11

Letterhead and preprinted forms ....................................................................................... 12

Supported media weights and sizes ................................................................................................... 13

Printing and storage environment ...................................................................................................... 14

2 Installation

What is in the box ............................................................................................................................... 16

Site requirements ............................................................................................................................... 17

Physical specifications ....................................................................................................... 17

Space requirements ........................................................................................................... 17

Loading media .................................................................................................................................... 18

Loading documents to copy or scan .................................................................................. 18

Loading input trays ............................................................................................................ 18

Main input tray (tray 1) ...................................................................................... 18

Priority input tray ............................................................................................... 19

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Connect power ................................................................................................................................... 20

Minimum system requirements .......................................................................................................... 21

Supported operating systems ............................................................................................................. 21

Software installation ........................................................................................................................... 22

Printer driver ....................................................................................................................................... 23

Printer-driver Help .............................................................................................................. 23

Changing printer-driver settings ......................................................................................... 24

Software for Windows ........................................................................................................................ 25

HP LaserJet Scan software ............................................................................................... 25

Installing Windows device software ................................................................................... 25

Uninstalling Windows device software ............................................................................... 25

Uninstalling Macintosh device software ............................................................................. 25

3 Managing the device

Control panel ...................................................................................................................................... 28

Information pages ............................................................................................................................... 29

Managing supplies ............................................................................................................................. 30

Checking supplies status ................................................................................................... 30

Storing supplies ................................................................................................................. 30

Replacing and recycling supplies ...................................................................................... 30

HP policy on non-HP supplies ........................................................................................... 30

HP fraud hotline ................................................................................................................. 31

Supplies .............................................................................................................................................. 32

Cable and interface accessories ........................................................................................................ 32

User-replaceable parts ....................................................................................................................... 32

Paper and other print media ............................................................................................................... 32

4 Maintenance

Cleaning the device ............................................................................................................................ 36

To clean the exterior .......................................................................................................... 36

To clean the scanner glass ................................................................................................ 36

To clean the lid backing ..................................................................................................... 36

To clean the paper path ..................................................................................................... 37

Print cartridge ..................................................................................................................................... 38

Approximate print-cartridge replacement intervals ............................................................ 38

Managing the print cartridge .............................................................................................. 38

Replacing supplies and parts ............................................................................................................. 40

Supply replacement guidelines .......................................................................................... 40

Changing the print cartridge .............................................................................................. 40

5 Theory of Operation

Basic functions ................................................................................................................................... 44

Basic sequence of operation .............................................................................................................. 45

Formatter system ............................................................................................................................... 46

Central processing unit ...................................................................................................... 46

Print-cartridge life expectancy ........................................................................... 38

Print-cartridge storage ....................................................................................... 38

HP policy on non-HP print cartridges ................................................................ 38

HP fraud hotline ................................................................................................ 38

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Standard boot process ....................................................................................................... 46

Device startup messages .................................................................................. 46

RAM ................................................................................................................................... 47

Universal serial bus (USB) interface .................................................................................. 47

Control panel ..................................................................................................................... 47

EconoMode ........................................................................................................................ 47

Device functions ................................................................................................................................. 48

Engine control system (engine control unit and power-supply assembly) ......................... 48

Device engine control system ........................................................................... 49

Device laser/scanner unit ................................................................................. 49

Power system on the power-supply assembly .................................................. 49

Image-formation system .................................................................................................... 51

The seven image-formation processes ............................................................ 52

Print cartridge .................................................................................................................... 53

Device paper-feed system ................................................................................................. 53

Jam detection in the device ............................................................................................... 54

Conditions of jam detection ............................................................................... 54

HP LaserJet M1005 MFP unique components ................................................................................... 56

Scanner functions and operation ....................................................................................... 56

Scanner functions ............................................................................................ 56

Scanner operation ............................................................................................. 57

6 Removal and replacement

Removal and replacement strategy .................................................................................................... 60

Admonitions ....................................................................................................................... 60

Required tools .................................................................................................................... 60

Before performing service .................................................................................................. 61

After performing service ..................................................................................................... 61

Parts removal order ........................................................................................................... 61

Flatbed lid .......................................................................................................................... 63

Control-panel overlay ......................................................................................................... 64

Control panel ..................................................................................................................... 65

Scanner assembly ............................................................................................................. 67

Device separation pad ....................................................................................................... 73

Print cartridge .................................................................................................................... 74

Device pickup roller ........................................................................................................... 75

Media input tray ................................................................................................................. 78

Transfer roller .................................................................................................................... 80

Device side covers ............................................................................................................. 82

Print-cartridge door ............................................................................................................ 85

Rear cover and fuser cover ............................................................................................... 86

Front cover ......................................................................................................................... 88

Installing the scanner cushions .......................................................................................... 90

Power supply ..................................................................................................................... 91

Formatter ........................................................................................................................... 94

Scanner support frame ..................................................................................................... 95

Engine controller unit ......................................................................................................... 98

Laser/scanner assembly .................................................................................................. 102

Main motor ....................................................................................................................... 103

Fuser ................................................................................................................................ 105

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7 Troubleshooting

Basic troubleshooting ....................................................................................................................... 110

Control-panel messages .................................................................................................................. 113

Solving image-quality problems ....................................................................................................... 116

Solving scanning (copying) image-quality problems ........................................................................ 124

Repetitive image defect ruler ............................................................................................................ 130

Solving paper-feed problems ........................................................................................................... 131

Functional checks ............................................................................................................................. 135

Firmware update using a flash executable file ................................................................................. 139

Troubleshooting tools ....................................................................................................................... 140

Service-mode functions .................................................................................................................... 141

Main wiring ....................................................................................................................................... 146

Component locations ........................................................................................................................ 148

Paper-pickup assembly ................................................................................................... 107

Alert and warning messages .......................................................................................... 113

Critical error messages ................................................................................................... 113

Event-log codes ............................................................................................................... 115

Checking the print cartridge ............................................................................................ 116

To redistribute the toner in the print cartridge ................................................. 116

Solving print image-quality problems ............................................................................... 116

Print image-quality problems ........................................................................... 116

Scanning (copying) image-quality problems .................................................................... 124

Jams occur in the device ................................................................................................. 131

To clear a jam ................................................................................................. 131

Solving print paper-feed problems ................................................................................... 132

Print paper-feed problems ............................................................................... 133

Half self-test functional check ......................................................................................... 135

To perform a half self-test check ..................................................................... 135

To perform other checks ................................................................................. 135

Drum rotation functional check ........................................................................................ 136

High-voltage contacts check ............................................................................................ 137

To check the print-cartridge contacts .............................................................. 137

To check the high-voltage connector pins ....................................................... 138

Printing a configuration report, demonstration page, or menu structure .......................... 140

Secondary service menu ................................................................................................. 141

To gain access to the secondary service menu .............................................. 141

Adjusting the country/region code parameters ................................................................ 142

To change the country/region from one location to another ............................ 142

To set the language and location if none is set ............................................... 142

NVRAM init ...................................................................................................................... 142

To perform NVRAM init ................................................................................... 143

System settings for localized products ............................................................................ 143

8 Parts and diagrams

Ordering parts and supplies ............................................................................................................. 152

Parts that wear ................................................................................................................ 152

Parts ................................................................................................................................ 152

World-wide customer support .......................................................................................... 152

Accessories ...................................................................................................................................... 153

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Common hardware .......................................................................................................... 153

How to use the parts lists and diagrams .......................................................................... 154

Scanner assembly ............................................................................................................................ 156

Formatter .......................................................................................................................................... 158

Whole unit replacement part ............................................................................................................ 160

Alphabetical parts list ....................................................................................................................... 176

Numerical parts list ........................................................................................................................... 180

Appendix A Device specifications

Physical specifications ..................................................................................................................... 186

Electrical specifications .................................................................................................................... 186

Power consumption .......................................................................................................................... 186

Environmental specifications ............................................................................................................ 186

Acoustic emissions ........................................................................................................................... 187

Appendix B Product warranty

Hewlett-Packard Limited Warranty Statement ................................................................................. 190

Availability of support and service .................................................................................................... 191

HP maintenance agreements ........................................................................................................... 192

Next-Day Onsite Service ................................................................................................. 192

Appendix C Regulatory information

FCC compliance ............................................................................................................................... 194

Declaration of conformity ................................................................................................................. 195

Country-/region-specific safety statements ...................................................................................... 196

Laser safety statement .................................................................................................... 196

Canadian DOC statement ................................................................................................ 196

Korean EMI statement ..................................................................................................... 196

Finnish laser statement .................................................................................................... 197

Index ................................................................................................................................................................. 199

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List of tables

Table 1-1 Device guides ..................................................................................................................................... 2

Table 1-2 Features ............................................................................................................................................. 4

Table 1-3 Priority input tray specifications ........................................................................................................ 13

Table 1-4 Tray 1 specifications ........................................................................................................................ 13

Table 2-1 Physical dimensions for the HP LaserJet M1005 MFP .................................................................... 17

Table 5-1 HP LaserJet M1005 MFP ................................................................................................................. 45

Table 5-2 Device startup messages ................................................................................................................. 46

Table 5-3 Dc power distribution ........................................................................................................................ 49

Table 7-1 Event-log codes ............................................................................................................................. 115

Table 7-2 System settings .............................................................................................................................. 143

Table 8-1 Technical support websites and related documentation ................................................................ 152

Table 8-2 Accessories .................................................................................................................................... 153

Table 8-3 Common fasteners ........................................................................................................................ 153

Table 8-4 Scanner assembly .......................................................................................................................... 157

Table 8-5 Formatter ........................................................................................................................................ 159

Table 8-6 Whole unit replacement part .......................................................................................................... 161

Table 8-7 Pickup- and delivery- tray assemblies ............................................................................................ 163

Table 8-8 External covers .............................................................................................................................. 165

Table 8-9 Internal components (1 of 3) .......................................................................................................... 167

Table 8-10 Internal components (2 of 3) ........................................................................................................ 169

Table 8-11 Internal components (3 of 3) ........................................................................................................ 171

Table 8-12 Paper-pickup assembly ................................................................................................................ 173

Table 8-13 Fuser (fixing assy) assembly ........................................................................................................ 175

Table 8-14 Alphabetical parts list ................................................................................................................... 176

Table 8-15 Numerical parts list ....................................................................................................................... 180

Table A-1 Physical specifications ................................................................................................................... 186

Table A-2 Electrical specifications .................................................................................................................. 186

Table A-3 Power consumption (average, in watts), ...................................................................................... 186

Table A-4 Environmental specifications ........................................................................................................ 186

Table A-5 Acoustic emissions , ...................................................................................................................... 187

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List of figures

Figure 1-1 Model and serial number label .......................................................................................................... 3

Figure 1-2 Front view ......................................................................................................................................... 5

Figure 1-3 Back view .......................................................................................................................................... 5

Figure 2-1 What is in the shipping box ............................................................................................................. 16

Figure 2-2 Space requirements ........................................................................................................................ 17

Figure 2-3 Loading documents to copy or scan ............................................................................................... 18

Figure 2-4 Loading the main input tray (tray 1) (1 of 2) .................................................................................... 18

Figure 2-5 Loading the main input tray (tray 1) (2 of 2) .................................................................................... 19

Figure 2-6 Loading the priority input tray (1 of 2) ............................................................................................. 19

Figure 2-7 Loading the priority input tray (2 of 2) ............................................................................................. 19

Figure 2-8 Connect power ................................................................................................................................ 20

Figure 3-1 Control panel ................................................................................................................................... 28

Figure 4-1 Cleaning the scanner glass ............................................................................................................ 36

Figure 4-2 Cleaning the lid backing .................................................................................................................. 37

Figure 4-3 Changing the print cartridge (1 of 5) ............................................................................................... 40

Figure 4-4 Changing the print cartridge (2 of 5) ............................................................................................... 40

Figure 4-5 Changing the print cartridge (3 of 5) ............................................................................................... 41

Figure 4-6 Changing the print cartridge (4 of 5) ............................................................................................... 41

Figure 4-7 Changing the print cartridge (5 of 5) ............................................................................................... 41

Figure 5-1 Device configuration ....................................................................................................................... 44

Figure 5-2 Device functional block diagram ..................................................................................................... 48

Figure 5-3 High-voltage power supply circuit ................................................................................................... 51

Figure 5-4 Image-formation block diagram ..................................................................................................... 52

Figure 5-5 Device paper path .......................................................................................................................... 54

Figure 5-6 HP LaserJet M1005 MFP optical system (1 of 2) ........................................................................... 56

Figure 5-7 HP LaserJet M1005 MFP optical system (2 of 2) ........................................................................... 57

Figure 6-1 Parts removal order for the HP LaserJet M1005 MFP .................................................................... 62

Figure 6-2 Remove the flatbed lid (1 of 2) ........................................................................................................ 63

Figure 6-3 Remove the control-panel overlay .................................................................................................. 64

Figure 6-4 Remove the control panel (1 of 4) .................................................................................................. 65

Figure 6-5 Remove the control panel (2 of 4) .................................................................................................. 65

Figure 6-6 Remove the control panel (3 of 4) .................................................................................................. 66

Figure 6-7 Remove the control panel (4 of 4) .................................................................................................. 66

Figure 6-8 Remove the scanner assembly (1 of 11) ........................................................................................ 67

Figure 6-9 Remove the scanner assembly (2 of 11) ........................................................................................ 67

Figure 6-10 Remove the scanner assembly (3 of 11) ...................................................................................... 68

Figure 6-11 Remove the scanner assembly (4 of 11) ...................................................................................... 68

Figure 6-12 Remove the scanner assembly (5 of 11) ...................................................................................... 69

Figure 6-13 Remove the scanner assembly (6 of 11) ...................................................................................... 69

Figure 6-14 Remove the scanner assembly (7 of 11) ...................................................................................... 70

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Figure 6-15 Remove the scanner assembly (8 of 11) ...................................................................................... 70

Figure 6-16 Remove the scanner assembly (9 of 11) ...................................................................................... 71

Figure 6-17 Remove the scanner assembly (10 of 11) .................................................................................... 71

Figure 6-18 Remove the scanner assembly (11 of 11) .................................................................................... 72

Figure 6-19 Remove the device separation pad (1 of 2) .................................................................................. 73

Figure 6-20 Remove the device separation pad (2 of 2) .................................................................................. 73

Figure 6-21 Remove the print cartridge (1 of 2) ............................................................................................... 74

Figure 6-22 Remove the print cartridge (2 of 2) ............................................................................................... 74

Figure 6-23 Remove the device pickup roller (1 of 5) ...................................................................................... 75

Figure 6-24 Remove the device pickup roller (2 of 5) ...................................................................................... 75

Figure 6-25 Remove the device pickup roller (3 of 5) ...................................................................................... 76

Figure 6-26 Remove the device pickup roller (4 of 5) ...................................................................................... 76

Figure 6-27 Remove the device pickup roller (5 of 5) ...................................................................................... 77

Figure 6-28 Remove the media input tray (1 of 3) ........................................................................................... 78

Figure 6-29 Remove the media input tray (2 of 3) ........................................................................................... 78

Figure 6-30 Remove the media input tray (3 of 3) ........................................................................................... 79

Figure 6-31 Remove the transfer roller (1 of 3) ................................................................................................ 80

Figure 6-32 Remove the transfer roller (2 of 3) ................................................................................................ 81

Figure 6-33 Remove the transfer roller (3 of 3) ................................................................................................ 81

Figure 6-34 Remove the device side covers (1 of 3) ....................................................................................... 82

Figure 6-35 Remove the device side covers (2 of 3) ...................................................................................... 83

Figure 6-36 Remove the device side covers (2 of 3) ...................................................................................... 83

Figure 6-37 Remove the device side covers (3 of 3) ....................................................................................... 84

Figure 6-38 Remove the print-cartridge door (1 of 2) ....................................................................................... 85

Figure 6-39 Remove the print-cartridge door (2 of 2) ....................................................................................... 85

Figure 6-40 Remove the rear cover and fuser cover (1 of 3) ........................................................................... 86

Figure 6-41 Remove the rear cover and fuser cover (2 of 3) ........................................................................... 86

Figure 6-42 Remove the rear cover and fuser cover (3 of 3) ........................................................................... 87

Figure 6-43 Remove the front cover (1 of 3) .................................................................................................... 88

Figure 6-44 Remove the front cover (2 of 3) .................................................................................................... 88

Figure 6-45 Remove the front cover (3 of 3) .................................................................................................... 89

Figure 6-46 Reinstalling the front cover ........................................................................................................... 89

Figure 6-47 Installing the scanner cushions ..................................................................................................... 90

Figure 6-48 Remove the power supply (1 of 3) ................................................................................................ 91

Figure 6-49 Remove the power supply (2 of 3) ................................................................................................ 92

Figure 6-50 Remove the power supply (3 of 3) ................................................................................................ 92

Figure 6-51 Remove the formatter (1 of 2) ....................................................................................................... 94

Figure 6-52 Remove the formatter (2 of 2) ....................................................................................................... 94

Figure 6-53 Remove the scanner support frame (1 of 3) ................................................................................. 95

Figure 6-54 Remove the scanner support frame (2 of 3) ................................................................................. 96

Figure 6-55 Remove the scanner support frame (3 of 3) ................................................................................. 96

Figure 6-56 Remove the ECU (1 of 6) .............................................................................................................. 98

Figure 6-57 Remove the ECU (2 of 6) .............................................................................................................. 99

Figure 6-58 Remove the ECU (3 of 6) .............................................................................................................. 99

Figure 6-59 Remove the ECU (4 of 6) ............................................................................................................ 100

Figure 6-60 Remove the ECU (5 of 6) ...........................................................................................

Figure 6-61 Remove the ECU (6 of 6) ............................................................................................................ 101

Figure 6-62 Remove the laser/scanner assembly .......................................................................................... 102

Figure 6-63 Remove the main motor (1 of 2) ................................................................................................. 103

Figure 6-64 Remove the main motor (2 of 2) ................................................................................................. 104

................. 100

xii ENWW

Figure 6-65 Remove the fuser assembly (1 of 2) ........................................................................................... 105

Figure 6-66 Remove the fuser assembly (2 of 2) ........................................................................................... 106

Figure 6-67 Fragile tab on fuser assembly ..................................................................................................... 106

Figure 6-68 Remove the paper-pickup assembly .......................................................................................... 107

Figure 7-1 Repetitive image defect ruler ........................................................................................................ 130

Figure 7-2 Clear a jam in the device base (1 of 3) ......................................................................................... 131

Figure 7-3 Clear a jam in the device base (2 of 3) ......................................................................................... 132

Figure 7-4 Clear a jam in the device base (3 of 3) ......................................................................................... 132

Figure 7-5 Check the fuser connectors on the fuser ...................................................................................... 136

Figure 7-6 Check the fuser connectors on the power supply ......................................................................... 136

Figure 7-7 Print-cartridge high-voltage contacts ............................................................................................ 137

Figure 7-8 High-voltage contacts ................................................................................................................... 138

Figure 7-9 Main wiring, HP LaserJet M1005 MFP scanner assembly ........................................................... 146

Figure 7-10 Main wiring, HP LaserJet M1005 MFP device base ................................................................... 147

Figure 7-11 HP LaserJet M1005 MFP component locations (1 of 2) ............................................................. 148

Figure 7-12 HP LaserJet M1005 MFP component locations (2 of 2) ............................................................. 149

Figure 8-1 Scanner assembly ........................................................................................................................ 156

Figure 8-2 Formatter ...................................................................................................................................... 158

Figure 8-3 Whole unit replacement part ......................................................................................................... 160

Figure 8-4 Pickup- and delivery-tray assemblies ........................................................................................... 162

Figure 8-5 External covers ............................................................................................................................. 164

Figure 8-6 Internal components (1 of 3) ......................................................................................................... 166

Figure 8-7 Internal components (2 of 3) ......................................................................................................... 168

Figure 8-8 Internal components (3 of 3) ......................................................................................................... 170

Figure 8-9 Paper-pickup assembly ................................................................................................................. 172

Figure 8-10 Fuser (fixing assy) assembly ...................................................................................................... 174

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1 Device information

Quick access to device information

●

Model and serial number label

●

Features at a glance

●

Walkaround

●

General guidelines

●

Choosing paper and other media

●

Guidelines for using media

●

Supported media weights and sizes

●

Printing and storage environment

●

ENWW 1

Quick access to device information

Several references are available for use with this device.

HP LaserJet M1005 MFP:

●

Table 1-1 Device guides

Guide Description

Getting started guide Provides step-by-step instructions for installing and setting up the device.

User guide Provides detailed information for using and troubleshooting the device. Available on the

Online Help Provides information about options that are available in the device drivers. To view a Help

www.hp.com/support/LJm_1005.

device CD.

file, open the online Help through the printer driver.

2 Chapter 1 Device information ENWW

Model and serial number label

The model and serial number are located on a label found on the back of the device.

Figure 1-1 Model and serial number label

ENWW Model and serial number label 3

Features at a glance

Table 1-2 Features

Feature Description

Copy

Memory

Paper handling

Scan

Printer driver

Interface connections

Environmental features

Economical printing

Prints letter-size pages at speeds up to 15 pages per minute (ppm) and A4-size pages

●

at speeds up to 14 ppm

Prints at 600 dots per inch (dpi) and FastRes 1200 dpi

●

Includes adjustable settings to optimize print quality

●

Average yield for the standard black print cartridge is 2,000 pages in accordance with

●

ISO/IEC 19752. Actual yield depends on specific use.

Copies at 600 dots per inch (dpi)

●

Includes 32-megabyte (MB) random-access memory (RAM)

●

Priority input tray holds up to 10 pages

●

Tray 1 holds up to 150 sheets of print media or 10 envelopes

●

Output bin holds up to 100 sheets of print media

●

Provides 1200 pixels per inch (ppi) full-color scanning

●

FastRes 1200 produces 1200-dots-per-inch (dpi) print quality for fast, high-quality

●

printing of business text and graphics

Includes a Hi-Speed USB 2.0 port

●

ENERGY STAR®-qualified

●

Provides N-up printing (printing more than one page on a sheet)

●

Supplies

Accessibility

Provides an EconoMode setting, which uses less toner

●

Uses a print cartridge that has a no-shake design

●

Online user guide is compatible with text screen-readers

●

Print cartridge can be installed and removed by using one hand

●

All doors and covers can be opened by using one hand

●

4 Chapter 1 Device information ENWW

Walkaround

Figure 1-2 Front view

1 Flatbed scanner cover

2 Control panel

3 Cartridge-door release

4 Output bin

5 Priority input tray

6 Tray 1

Figure 1-3 Back view

7 Hi-Speed USB 2.0 port

8 Power switch

9 Power receptacle

ENWW Walkaround 5

General guidelines

Some media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in this service manual and in the HP LaserJet Printer Family Print Media Guide, which you can view on the Web at

CAUTION Using media that does not meet HP specifications can cause problems for the

device, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

The device accepts a variety of media, such as cut-sheet paper (including up to 100% recycled-fibercontent paper), envelopes, labels, transparencies, LaserJet glossy paper, HP LaserJet Tough paper, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect performance and output quality. Media that does not meet the guidelines outlined in this manual can cause the following problems:

Poor print quality

●

Increased jams

●

Premature wear on the device, requiring repair

●

www.hp.com/support/ljpaperguide.

Choosing paper and other media

Properties such as weight, grain, and moisture content are important factors that affect performance and quality. To achieve the best possible print quality, only use high-quality media that is designed for laser printers.

NOTE Always test a sample of the media before you purchase large quantities. Your media

supplier should understand the requirements specified in the HP LaserJet Printer Family Print Media Guide (HP part number 5963-7863).

HP media

HP recommends that you use HP LaserJet media in the device.

Media to avoid

The device can handle many types of media. Using media that is outside the specifications degrades print quality and increases the chance of jams occurring. See

on page 8.

Do not use media that is too rough.

●

Do not use media that contains cutouts or perforations other than standard 3-hole punched paper.

●

Do not use multipart forms.

●

Guidelines for using media

Do not use paper that contains a watermark if you are printing solid patterns.

●

6 Chapter 1 Device information ENWW

Media that can damage the device

In rare circumstances media can damage the device. Avoid the following types of media to prevent possible damage:

Do not use media with staples or paper clips attached.

●

Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only

●

transparencies that are specified for use with HP LaserJet devices.

Do not use photo paper intended for inkjet printers.

●

Do not use paper that is embossed or coated and is not designed for the temperature of the image-

●

fuser. Select media that can tolerate temperatures of 200°C (392°F) for 0.1 second. HP manufactures a media that is designed for the device.

Do not use letterhead paper that was produced with low-temperature dyes or thermography.

●

Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for

0.1 second.

Do not use any media that produces emissions, or that melts, offsets, or discolors when exposed

●

to 200°C (392°F) for 0.1 second.

To order HP LaserJet printing supplies, go to

ghp/buyonline.html/ worldwide.

www.hp.com/go/ljsupplies in the U.S. or to www.hp.com/

ENWW Choosing paper and other media 7

Guidelines for using media

The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that can cause jams or damage the device.

Paper

For best results, use conventional 80-g/m2 or 20-lb paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

Some paper causes print quality problems, jamming, or damage to the device.

Symptom Problem with paper Solution

Poor print quality or toner adhesion

Problems with feeding

Dropouts, jamming, or curl Stored improperly Store paper flat in its moisture-proof

Increased gray background shading Might be too heavy Use lighter paper.

Excessive curl

Problems with feeding

Jamming or damage to device Cutouts or perforations Do not use paper with cutouts or

Problems with feeding Ragged edges Use good quality paper.

Too moist, too rough, too smooth, or embossed

Too moist, wrong grain direction, or short-grain construction

Try another kind of paper that has a smoothness rating of 100-250 Sheffield and has 4-6% moisture content.

Check the device and make sure that the appropriate media type has been selected.

wrapping.

Use long-grain paper.

Check the device and make sure that the appropriate media type has been selected.

perforations.

NOTE The device uses heat and pressure to fuse toner to the paper. Make sure that any colored

paper or preprinted forms use inks that are compatible with the fuser temperature of 200°C (392° F) for 0.1 second.

Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography.

Do not use raised letterhead.

Do not use transparencies that are designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.

CAUTION Failure to follow these guidelines could cause jams or damage to the device.

8 Chapter 1 Device information ENWW

Colored paper

Colored paper should be of the same high quality as white xerographic paper.

●

Pigments used must be able to withstand the fuser temperature of 200°C (392°F) for 0.1 second

●

without deterioration.

Do not use paper with a colored coating that was added after the paper was produced.

●

Custom-size media

Use the main input tray for multiple sheets.

CAUTION Make sure that the sheets are not stuck together before you load them.

Labels

HP recommends that you print labels from the priority input tray.

CAUTION Do not feed a sheet of labels through the device more than once. The adhesive

degrades and might damage the device.

Label construction

When selecting labels, consider the quality of the following components:

Adhesives: The adhesive material should be stable at 200°C (392°F), the maximum fuser

●

temperature.

Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets

●

that have spaces between the labels, causing serious jams.

Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

●

Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

●

Transparencies

Transparencies must be able to withstand 200°C (392°F), the maximum fuser temperature.

CAUTION You can print transparencies from the 150-sheet tray (tray 1). However, do not load

more than 75 transparencies at one time into the tray.

ENWW Guidelines for using media 9

Envelopes

HP recommends that you print envelopes from the priority input tray.

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

Weight: The weight of the envelope paper should not exceed 90 g/m

●

result.

Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) of curl,

●

and should not contain air. Envelopes that trap air can cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cutouts, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that require pressure to seal them.

Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make

●

sure that the envelopes do not have any exposed adhesive.

Envelopes with double-side seams

An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration:

(24 lb), or jamming might

1 Acceptable envelope construction

2 Unacceptable envelope construction

10 Chapter 1 Device information ENWW

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the device: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope storage

Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

Card stock and heavy media

You can print many types of card stock from the input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum performance, do not use paper heavier than 157 g/m cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear.

NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity

and if you use paper with a smoothness rating of 100-180 Sheffield.

(42 lb). Paper that is too heavy might

In either the software program or the printer driver, select Heavy (106 g/m2 to 163 g/m2; 28- to 43-lb bond) or Cardstock (135 g/m

to 216 g/m2; 50- to 80-lb cover) as the media type, or print from a tray that is configured for heavy paper. Because this setting affects all print jobs, it is important to return the device back to its original settings after the job has printed.

Card stock construction

Smoothness: 135-157 g/m

●

100-180 Sheffield. 60-135 g/m 100-250 Sheffield.

Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.

●

Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.

●

(36-42 lb) card stock should have a smoothness rating of

(16-36 lb) card stock should have a smoothness rating of

Card stock guidelines

Set margins at least 2 mm (0.08 inch) away from the edges.

●

Use tray 1 for card stock (135 g/m2 to 216 g/m2; 50- to 80-lb cover).

●

ENWW Guidelines for using media 11

Letterhead and preprinted forms

Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium.

Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser compatible or laser guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some device models to achieve adequate toner adhesion.

NOTE Some page-to-page variation is normal when printing with laser printers. This variation

cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.

To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines:

Avoid using low-temperature inks (the kind used with some types of thermography).

●

Use preprinted forms and letterhead paper that have been printed by offset lithography or

●

engraving.

Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release

●

emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement.

When the form is preprinted, be careful not to change the moisture content of the paper, and do

●

not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage.

Avoid processing preprinted forms that have a finish or coating.

●

Avoid using heavily embossed or raised-letterhead papers.

●

Avoid papers that have heavily textured surfaces.

●

Avoid using offset powders or other materials that prevent printed forms from sticking together.

●

NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document,

feed the letterhead face up in the priority input tray, and load the standard paper in the main input tray (tray 1). The device automatically prints from the priority input tray first.

12 Chapter 1 Device information ENWW

Supported media weights and sizes

For optimum results, use conventional 80 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges.

NOTE The device supports a wide range of standard and custom sizes of print media. The

capacity of trays and bins can vary depending on media weight and thickness and on environmental conditions. Use only transparencies that are designed for use with HP LaserJet printers. Inkjet and monochrome transparencies are not supported for the device.

Table 1-3 Priority input tray specifications

Media Dimensions

Paper Minimum: 89 x 44 mm (3.5 x

1.75 inches)

Weight Capacity

42 to 260 g/m2 (11 to 69 lb) Up to 10 sheets of 80 g/m2 or 20 lb

paper

Maximum: 216 x 356 mm (8.5 x 14 inches)

HP Cover paper

Same as the preceding listed

203 g/m2 (75 lb cover)

1 sheet

minimum and maximum sizes

Transparencies and opaque film

Labels

Thickness: 0.10 to 0.13 mm (3.9 to 5.1 mils)

Thickness: up to 0.23 mm (up to

1 transparency

1 sheet of labels

9 mils)

Envelopes

The device supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.

Capacity can vary depending on media weight and thickness, and environmental conditions.

Hewlett-Packard does not guarantee results when printing with other types of heavy paper.

Smoothness: 100 to 250 (Sheffield).

Up to 90 g/m2 (16 to 24 lb)

Up to 10

Table 1-4 Tray 1 specifications

Media Dimensions

Minimum size 76 x 127 mm (3 x 5 inches)

Maximum size 216 x 356 mm (8.5 x 14 inches)

Weight Capacity

60 to 163 g/m2 (16 to 43 lb) 150 sheets of 80 g/m2 (20 lb)

paper

Letter 216 x 279 mm (8.5 x 11 inches)

A4 210 x 297 mm (8.3 x 11.7 inches)

Legal 216 x 356 mm (8.5 x 14 inches)

A5 148 x 210 mm (5.8 x 8.3 inches)

B5 (ISO) 176 x 250 mm (6.9 x 9.9 inches)

B5 (JIS) 182 x 257 mm (7.2 x 10 inches)

Executive 191 x 267 mm (7.3 x 10.5 inches)

8.5 x 13 inches 216 x 330 mm (8.5 x 13 inches)

The device supports a wide range of standard sizes of print media. Check the printer driver for supported sizes.

Capacity can vary depending on the media weight and thickness, and environmental conditions.

ENWW Supported media weights and sizes 13

Printing and storage environment

Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams.

As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation and print quality.

Care should be taken not to purchase more paper than can be easily used in a short time (about three months). Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper.

Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.

The media-storage environment should be maintained to ensure optimum performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines are helpful when evaluating the storage environment:

Print media should be stored at or near room temperature.

●

The air should not be too dry or too humid.

●

The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping.

●

If the device environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes.

Avoid storing paper and print media near heating and air conditioning vents or near windows and

●

doors that are frequently open.

14 Chapter 1 Device information ENWW

2 Installation

What is in the box

●

Site requirements

●

Loading media

●

Connect power

●

Minimum system requirements

●

Supported operating systems

●

Software installation

●

Printer driver

●

Software for Windows

●

ENWW 15

What is in the box

The following items come in the box with the device.

Figure 2-1 What is in the shipping box

1. HP LaserJet M1005 MFP

2. Output bin support

3. Main input tray (tray 1)

4. Print cartridge

5. Software and documentation CD-ROM

6. Readiris CD-ROM

7. Getting started guide

8. Control panel overlay

9. Power cord

16 Chapter 2 Installation ENWW

Site requirements

Select a sturdy, well-ventilated, dust-free area that is away from direct sunlight to position the device. Allow enough space around the device to open the doors and trays.

Physical specifications

NOTE Device weight does not include the print cartridge, which weighs 0.7 kg (1.5 lb).

Table 2-1 Physical dimensions for the HP LaserJet M1005 MFP

Device model Height Depth Width Weight

HP LaserJet M1005 MFP 308 mm (12.1 in) 363 mm (14.3 in) 437 mm (19.3 in) 8.3 kg (18.4 lb)

Space requirements

The device must have the following amount of space above and around it for proper access and ventilation.

Width: 500 mm (19.7 in)

●

Depth: 480 mm (19 in)

●

Height: 560 mm (22 in)

●

Figure 2-2 Space requirements

ENWW Site requirements 17

Loading media

The following sections describe how to load media into the different input trays.

CAUTION Printing on wrinkled, folded, or damaged media can cause jams.

Loading documents to copy or scan

Use these instructions to load originals into the device for scanning.

1. Lift the flatbed scanner cover.

2. Place the original document face-down on the flatbed scanner with the upper-left corner of the

document at the lower-right corner of the glass.

Figure 2-3 Loading documents to copy or scan

3. Gently close the lid.

The document is ready to be copied or scanned.

Loading input trays

Main input tray (tray 1)

Figure 2-4 Loading the main input tray (tray 1) (1 of 2)

The main input tray holds up to 150 pages of 80 g/m (15 mm (0.6 in) or less stack height). Load media with the top forward and the side to be printed facing down. To prevent jams and skewing, always adjust the side and rear media guides.

or 20 lb paper or fewer pages of heavier media

18 Chapter 2 Installation ENWW

Figure 2-5 Loading the main input tray (tray 1) (2 of 2)

NOTE When you add new media, make sure that you remove all of the media from the input

tray and straighten the stack of new media. This helps to prevent multiple sheets of media from feeding into the device, which can cause jams.

Priority input tray

Figure 2-6 Loading the priority input tray (1 of 2)

The priority input tray on the HP LaserJet M1005 MFP holds up to 10 sheets of media up to 80 g/m

(20 lb) in weight or one envelope, transparency, or card. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides before feeding the media.

Figure 2-7 Loading the priority input tray (2 of 2)

ENWW Loading media 19

Connect power

Make sure that the power cord is connected to the device and to a power supply.

Figure 2-8 Connect power

20 Chapter 2 Installation ENWW

Minimum system requirements

In order to install and use the device software, your computer must meet the following minimum requirements:

Windows requirements

Pentium II (233 MHz) processor

●

64 MB of RAM

●

35 MB of disk space

●

SVGA 800x600 16-bit color monitor

●

Macintosh requirements

G3, G4, or G5 PowerPC processor

●

128 MB of RAM

●

30 to 50 MB of disk space

●

Supported operating systems

The device comes with software for the following operating systems:

Windows XP

●

Windows 2000

●

Windows Server 2003

●

Mac OS X V10.3 and later (print/twain drivers only)

●

ENWW Minimum system requirements 21

Software installation

If the computer meets the recommended minimum requirements, the installation process includes the following software.

Windows

HP LaserJet Scan software program and driver (twain)

●

Readiris OCR (not installed with other software; separate installation is required)

●

Printer drivers (Windows and Mac)

●

Macintosh

Readiris OCR (not installed with other software; separate installation is required)

●

Printer drivers (Windows and Mac)

●

TWAIN driver (Mac)

●

22 Chapter 2 Installation ENWW

Printer driver

The device comes with software for Windows and Macintosh that allows the computer to communicate with the device. This software is called a printer driver. Printer drivers provide access to device features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.

NOTE The most recent drivers are available at www.hp.com. Depending on the configuration

of Windows-based computers, the installation program for the device software automatically checks the computer for Internet access in order to obtain the latest drivers.

Printer-driver Help

Printer-driver Help is separate from program Help. The printer-driver Help provides explanations for the buttons, check boxes, and drop-down lists that are in the printer driver. It also includes instructions for performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and printing the first page or covers on different paper.

Activate the printer-driver Help screens in one of the following ways:

Windows Macintosh

In the printer driver Properties dialog box, click the

●

Help button.

Press the F1 key on the computer keyboard.

●

Click the question-mark symbol in the upper-right corner

●

of the printer driver.

Right-click on any item in the driver, and then click What's

●

This?.

In the Print dialog box, click the ? button.

ENWW Printer driver 23

Changing printer-driver settings

Use one of the following methods to open the printer drivers from the computer in order to change settings:

Operating System To change the settings for all

print jobs until the software program is closed

Windows 2000, XP, and Server 2003

Mac OS X V10.3 and Mac OS X V10.4

1. On the File menu in the

software program, click

Print.

2. Select the name of the

device, and then click

Properties or Preferences.

The steps can vary; this procedure is most common.

1. On the File menu, click

Print.

2. Change the settings that

you want on the various pop-up menus.

To change the print job default settings (for example, select a specific media type or size by default)

1. Click Start, click Settings,

and then click Printers or Printers and Faxes.

2. Right-click the printer icon,

and then select Printing Preferences.

1. On the File menu, click

Print.

2. Change the settings that

you want on the various pop-up menus.

3. On the Presets pop-up

menu, click Save as and type a name for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

To change the configuration settings (for example, enable or disable manual duplexing)

1. Click Start, click Settings,

and then click Printers or Printers and Faxes.

2. Right-click the printer icon,

and then select

Properties.

3. Click the Device Settings

tab.

1. Open Printer Setup Utility

by selecting the hard drive, clicking Applications, clicking Utilities, then double-clicking Printer

Setup Utility.

2. Click on the print queue.

3. On the Printers menu,

click Show Info.

4. Click the Installable

Options menu.

24 Chapter 2 Installation ENWW

Software for Windows

See the HP LaserJet M1005 MFP getting started guide for installation instructions, and see the Readme file for the latest software information.

HP LaserJet Scan software

The software CD includes the HP LaserJet Scan software. See the Readme file that is provided on the CD for additional included software and for supported languages.

Installing Windows device software

Insert the software CD that came with the device into the computer CD-ROM drive. Follow the onscreen installation instructions.

NOTE If the Welcome screen does not open, click Start on the Windows task bar, click Run,

type Z:\setup (where Z is your CD drive letter), and click OK.

Uninstalling Windows device software

1. Click Start, and then click All Programs.

2. Click HP, and then click HP LaserJet M1005 MFP.

3. Click Uninstall HP LaserJet M1005 MFP, and then follow the onscreen instructions to remove the

software.

Uninstalling Macintosh device software

1. Double-click the hard drive icon on the desktop.

2. Open the Applications folder, and then open the Utilities folder.

3. Double-click Printer Setup Utility.

4. In the Printer Setup Utility, select the device, and then click Delete on the toolbar.

ENWW Software for Windows 25

26 Chapter 2 Installation ENWW

3 Managing the device

Control panel

●

Information pages

●

Managing supplies

●

Supplies

●

Cable and interface accessories

●

User-replaceable parts

●

Paper and other print media

●

ENWW 27

Control panel

Figure 3-1 Control panel

1 Control-panel display

2 Left arrow button

3 Menu/Enter/OK button

6 7

Shows status information, menus, and error messages

●

Navigates to the previous item in the list, or decreases the value of numeric

●

items. With some numeric items, pressing the button once decreases the value by 1, while pressing and holding the button decreases the value by 10.

Activates the control-panel menus

●

Clears an error condition when the condition is clearable

●

Saves the selected value for an item

●

4 Right arrow button

5 Cancel button

6 More Copy Settings button

7 Lighter/Darker button

8 # Copies button

9 Start Copy button

Performs the action that is associated with the item that is highlighted on the

●

control-panel display

Navigates to the next item in the list, or increases the value of numeric items.

●

With some numeric items, pressing the button once increases the value by 1, while pressing and holding the button increases the value by 10.

Cancels the current print, copy, or scan job in process and expels all of the

●

active pages from the paper path. The time that it takes to cancel the job depends on the size of the print job. (Press the button only once.) Also clears continuable errors that are associated with the canceled job.

Exits the control-panel menus

●

Provides access to copy settings for the current copy job

●

Provides access to copy contrast settings for the current copy job

●

Provides a way to change the number of copies printed for a the current copy

●

job

Starts a copy job

●

28 Chapter 3 Managing the device ENWW

Information pages

Information pages reside within the device memory. These pages help to diagnose and solve problems with the device.

Page name Description Instructions

Demo page The Demo page prints a sample page that

Menu structure The Menu structure is a “map” of the control-

Configuration report

allows you to inspect the device print quality.

panel menu commands.

The Configuration report lists the current settings and properties of the device.

1. Product Information. This section

contains basic information about the device, such as the device name, the serial number, and memory information.

2. Product Settings. This section lists

Language, Jam Recovery, and I/O Timeout.

3. Paper Settings. This section lists

information about the media type for each tray and about the type settings for all of the media that the device supports.

1. On the device control panel, press Menu.

2. Use the < or the > button to select Reports, and

then press Menu.

3. Press Menu to select Demo page.

1. On the device control panel, press Menu.

2. Use the < or the > button to select Reports, and

then press Menu.

3. Use the < or the > button to select Menu

structure, and then press Menu.

1. On the device control panel, press Menu.

2. Use the < or the > button to select Reports, and

then press Menu.

3. Use the < or the > button to select Config

report, and then press Menu.

4. Copy Settings. This section lists the

device default copy settings.

5. Usage. This section shows the number of

print, copy, and scan jobs performed by the device.

6. Status Log. This section contains

information about device errors.

ENWW Information pages 29

Managing supplies

Checking supplies status

If the supply levels are low, you can order supplies through your local HP dealer, by telephone, or online. See chapter 7 for part numbers. See

Storing supplies

Follow these guidelines for storing print cartridges:

Do not remove the print cartridge from its package until you are ready to use it.

●

CAUTION To prevent damage, do not expose the print cartridge to light for more than a

few minutes.

Store the supply in a horizontal position.

●

Store the supply in a dark, dry location away from heat and magnetic sources.

●

Replacing and recycling supplies

To install a new HP print cartridge, see Changing the print cartridge on page 40.

To recycle supplies, place the used supply in the box in which the new supply arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.

www.hp.com/go/ljsupplies to order online.

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non-HP supply are not covered under the warranty.

30 Chapter 3 Managing the device ENWW

HP fraud hotline

Call the HP fraud hotline if the device indicates that the print cartridge is not an HP print cartridge and you think that it is genuine. HP will help determine if the device is genuine and take steps to resolve the problem.

Your print cartridge might not be genuine HP if you notice the following issues:

You are experiencing a large number of problems with the print cartridge.

●

The print cartridge does not look like it usually does (for example, the pull tab or the box is different).

●

In the United States, call toll-free: 1-877-219-3183.

Outside the United States, you can call collect. Dial the operator and ask to place a collect call to this

telephone number: 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline who speaks your language will assist you. Or, if someone who speaks your language is not available, a language line interpreter will connect approximately one minute after the beginning of the call. The language line interpreter is a service that translates between you and the representative for the HP fraud hotline.

ENWW Managing supplies 31

Supplies

Product name Description Part number

Black print cartridge The average yield for the standard print

cartridge is approximately 2,000 pages in accordance with ISO/IEC 19752. Actual yield depends on specific use.

Cable and interface accessories

Product name Description Part number

USB cable 2-meter standard USB-compatible

device connector

User-replaceable parts

Product name Description Part number

Separation pad and pickup rollers Replace when the device is picking up

multiple sheets or no sheets. Trying different paper did not resolve the problem.

Q2612A

C6518A

Contact HP Customer Care to order parts.

Paper and other print media

NOTE Inkjet paper is not recommended for the device.

Product name Description Part number

HP LaserJet paper Premium HP-brand paper for use with

HP LaserJet printers.

HP Premium Choice LaserJet paper

HP Printing paper HP-brand paper for use with HP LaserJet

HP Multipurpose paper HP-brand paper for a variety of uses. HPM1120 (letter)

HP LaserJet Tough paper Robust paper with a satin finish. Paper does not

HP High Gloss laser paper High-gloss finish coating on both sides. Use for

HP Soft Gloss laser paper

HP bond paper with a weight of 120 g/m2 (32 lb).

printers.

tear and withstands the weather. For documents requiring durability and longevity.

brochures, catalogs, photographs, and whenever a high-gloss finish is desired.

Satin finish coating on both sides, 105 g/m (28 lb).

HPJ1124 (letter)

HPU1132 (letter)

HPP1122 (letter)

Q1298A (letter)

Q2419A (letter) 200 sheets

Q2415A (letter) 500 sheets

32 Chapter 3 Managing the device ENWW

Product name Description Part number

HP Brochure Laser Paper, Matte High opacity for two-sided printing with no

show-through, 44 lb.

HP Photo and Imaging Laser

High-contrast glossy finish, 32 lb. Q6545A (letter) 200 sheets

Paper, Glossy

HP Photo and Imaging Laser

High-contrast matte finish, 52 lb. Q6549A (letter) 100 sheets

Paper, Matte

HP Presentation Laser Paper,

Bright white for high contrast, 32 lb. Q6541A (letter) 200 sheets

Soft Gloss

HP Recycled Content Paper Matte finish on both sides, contains 30 percent

post-consumer content (satisfies US Executive Order 13101), 75 g/m

(20-lb bond).

Q6543A (letter) 150 sheets

HPE1120 (letter) 500 sheets

ENWW Paper and other print media 33

34 Chapter 3 Managing the device ENWW

4 Maintenance

Cleaning the device

●

Print cartridge

●

Replacing supplies and parts

●

ENWW 35

Cleaning the device

To clean the exterior

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.

To clean the scanner glass

Dirty glass, from fingerprints, smudges, hair, and so on, affects the accuracy of special features such as fit-to-page and copy.

1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid.

2. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass

cleaner.

Figure 4-1 Cleaning the scanner glass

CAUTION Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon

tetrachloride on any part of the device; these can damage the device. Do not place liquids directly on the glass. They might seep under it and damage the device.

3. To prevent spotting, dry the glass by using a chamois or cellulose sponge.

To clean the lid backing

Minor debris can accumulate on the white document lid backing that is located underneath the scanner lid.

1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid.

36 Chapter 4 Maintenance ENWW

2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with

a mild soap and warm water.

Figure 4-2 Cleaning the lid backing

3. Wash the backing gently to loosen debris; do not scrub the backing.

4. Dry the backing by using a chamois or soft cloth.

CAUTION Do not use paper-based wipes because they might scratch the backing.

5. If this does not clean the backing well enough, repeat the previous steps and use isopropyl alcohol

to dampen the cloth or sponge, and then wipe the backing thoroughly with a damp cloth to remove any residual alcohol.

To clean the paper path

The device features a special cleaning mode to clean the paper path.

1. On the device control panel, press Menu.

2. Use the < or the > button to select Service, and then press Menu.

3. Use the < or the > button to select Cleaning Mode, and then press Menu.

A page feeds through the device slowly. Discard the page when the process is completed.

4. Load plain letter or A4 paper when you are prompted.

5. Press Menu again to confirm and begin the cleaning process.

A page feeds through the device slowly. Discard the page when the process is completed.

ENWW Cleaning the device 37

Print cartridge

Using, storing, and monitoring the print cartridge can help ensure high-quality device output.

Approximate print-cartridge replacement intervals

Print cartridge Page count

Black 2,000 pages

To order supplies online, go to www.hp.com/support/LJm_1005.

Managing the print cartridge

Print-cartridge life expectancy

The average cartridge yield is 2,000 pages in accordance with ISO/IEC 19752. Actual cartridge yield depends on specific use.

CAUTION Hewlett-Packard does not recommend full-time use of EconoMode. (If EconoMode

is used consistently to print media with less than 5% toner coverage, the toner supply might outlast the mechanical parts in the print cartridge.)

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a

few minutes.

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.

NOTE Any damage caused by a non-HP print cartridge is not covered under the HP warranty

and service agreements.

To install a new HP print cartridge, see Changing the print cartridge on page 40. To recycle the used cartridge, follow the instructions included with the new cartridge.

HP fraud hotline

Call the HP fraud hotline if the device indicates that the print cartridge is not an HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and take steps to resolve the problem.

38 Chapter 4 Maintenance ENWW

Your print cartridge might not be genuine HP if you notice the following issues:

You are experiencing a large number of problems with the print cartridge.

●

The print cartridge does not look like it usually does (for example, the pull tab or the box is different).

●

In the United States, call toll-free: 1-877-219-3183.

Outside the United States, you can call collect. Dial the operator and ask to place a collect call to this

ENWW Print cartridge 39

Replacing supplies and parts

Carefully follow the guidelines in this section when replacing device supplies.

Supply replacement guidelines

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the device.

Sufficient space is required above and in the front of the device for removing supplies.

●

The device should be located on a flat, sturdy surface.

●

For instructions on installing supplies, see the installation guides provided with each supply item or see more information at

CAUTION Hewlett-Packard recommends the use of HP products in this device. Use of non-

HP products might cause problems requiring service that is not covered by the HP warranty or service agreements.

Changing the print cartridge

1. Open the print-cartridge door.

www.hp.com/support/LJm_1005.

Figure 4-3 Changing the print cartridge (1 of 5)

2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it. See

the recycling information inside the print cartridge box.

Figure 4-4 Changing the print cartridge (2 of 5)

40 Chapter 4 Maintenance ENWW

3. Remove the new print cartridge from its packaging, remove the cover from the print cartridge, and

then remove the sealing tape.

Figure 4-5 Changing the print cartridge (3 of 5)

4. Insert the cartridge into the device until it is firmly in place.

Figure 4-6 Changing the print cartridge (4 of 5)

5. Close the print-cartridge door.

Figure 4-7 Changing the print cartridge (5 of 5)

CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold

water. Hot water sets toner into the fabric.

ENWW Replacing supplies and parts 41

42 Chapter 4 Maintenance ENWW

5 Theory of Operation

Basic functions

●

Basic sequence of operation

●

Formatter system

●

Device functions

●

HP LaserJet M1005 MFP unique components

●

ENWW 43

Basic functions

This chapter presents a functional overview of the HP LaserJet M1005 MFP. The following systems are discussed:

device functions and operation

●

engine controller unit (ECU) system/power system

●

laser/scanner system

●

image-formation system

●

paper-feed system (device) and document-feed system (document scanner)

●

formatter functions

●

scanner functions and operation

●

The full device consists of the following components:

the scanner (the HP LaserJet M1005 MFP uses a flatbed contact image scanner (CIS))

●

the printer

●

the formatter

●

The ECU controls the operation sequences of the device.

Figure 5-1 Device configuration

44 Chapter 5 Theory of Operation ENWW

Basic sequence of operation

The microprocessor (CPU) on the ECU controls the operation sequence of the device. The following events take place during normal device operation:

Table 5-1 HP LaserJet M1005 MFP

Period Purpose Remarks

WAIT. After the device is turned on until Ready appears on the control-panel display.

READY. From the end of the WAIT period until the user initiates action.

CALIBRATION. From the time the copy or scan button is pressed until the SCAN period.

SCAN. From the end of the CALIBRATION period until the scan bar returns to the home position.

To perform the firmware initialization. Tests RAM and establishes

To keep the device ready to print, copy, or scan.

To compensate for variables in the scanning system.

To scan one page of the original document.

communication with the control panel.

This occurs before the scan bar moves past the media.

ENWW Basic sequence of operation 45

Formatter system

The formatter coordinates the major systems. It is responsible for the following tasks or actions:

formatting and controlling copies

●

receiving and processing print data from the device interface

●

monitoring the control panel and relaying device-status information

●

developing and coordinating data placement and timing with the print engine

●

communicating with the host computer through the bidirectional interface

●

The formatter receives print data from the universal serial bus (USB) interface in a compressed raster format. The firmware decompresses the raster data and sends the data to the ECU. The ECU initiates the printing processes to transfer the data to the page.

Central processing unit

The formatter incorporates an embedded Tensilica processor operating at 230 MHz.

Standard boot process

When the device is unplugged or the power is off, the firmware code is stored on the formatter in two blocks. The first block of code is an executable boot block (about 64K of code). The second block of code is a compressed version of the device control code.

When the device is turned on, the boot block decompresses the device control code and stores it in RAM. Then the device performs a full startup with the control code running from RAM.

Device startup messages

The LCD display contains different messages depending upon the progress of the boot process:

Table 5-2 Device startup messages

Message Cause Solution

-blank- (Blank display for many seconds after power-on.) Boot-block failure.

Contact Service Control-code failure. Replace the formatter. See Formatter

Hewlett Packard The device is starting up. Wait for the Ready message.

Ready......... Device startup is complete and the

device is ready for use.

Use the power switch to turn the power to the device off. Check all wire-harness connectors and FFCs to make sure that they are firmly connected.

Replace the formatter. See

on page 94.

Begin using the device.

Formatter

46 Chapter 5 Theory of Operation ENWW

RAM

The device contains two types of random-access memory (RAM):

One bank of nonvolatile RAM (NVRAM) stores parameters.

●

Dynamic random access memory (DRAM) provides temporary storage of the device program code

●

along with copy, scan, and print data.

Universal serial bus (USB) interface

The formatter receives incoming data through its USB interface. This interface provides high-speed, two-way communication between the device and the host, allowing you to change device settings and monitor device status from the host computer.

Control panel

The control panel consists of the following features:

groups of buttons to control copy and menu navigation

●

a 2-by-16 LCD display that shows status, menus, and messages

●

EconoMode

Select EconoMode to do the following:

enable the device to use less toner

●

extend the life of the toner supply

●

possibly reduce cost-per-page

●

NOTE Using EconoMode reduces print quality because the printed image is lighter.

HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply can outlast the mechanical parts in the print cartridge. If print quality degrades under these circumstances, you must install a new toner cartridge, even if toner remains in the existing cartridge.

ENWW Formatter system 47

Device functions

Device functions are divided into five groups:

engine control

●

formatter

●

image formation

●

laser/scanner

●

pickup and feed

●

The following figure is a block diagram of the device:

Output tray

To external device (host computer, etc.)

LASER/SCANNER UNIT

Scanning mirror

Laser diode

Scanner

motor

IMAGEFORMATION SYSTEM

Cleaning

Fuser

unit

Figure 5-2 Device functional block diagram

unit

sensor

Primary

charging

roller

Photo

sensitive

drum

Transfer charging

roller

Develop-

ing unit

FORMATTER

ENGINE CONTROL SYSTEM

Engine power assembly

ECU

Priority input tray

Pickup control

unit

Main input tray

PAPER PICKUP/FEED SYSTEM

Engine control system (engine control unit and power-supply assembly)

The engine control system coordinates all print engine activities. The engine control system includes both the engine control unit (ECU) printed circuit assembly (PCA) and the power-supply assembly PCA.

48 Chapter 5 Theory of Operation ENWW

NOTE In other HP LaserJet devices, the ECU and power functions are combined onto one PCA

known as the controller PCA or the DC controller PCA. In the HP LaserJet M1005 MFP, the control functions are primarily relegated to the ECU PCA and the power functions to the powersupply assembly PCA.

The ECU controls the following systems and functions:

Device engine control

●

paper-motion monitoring and control (printing)

●

motor

●

Device laser/scanner unit

●

The power-supply assembly provides the following functions to the power system:

ac power distribution

●

dc power distribution

●

overcurrent/overvoltage protection

●

high-voltage power distribution

●

Device engine control system

Paper motion monitoring and control. The ECU controls paper motion in the device by continuously

monitoring the two paper sensors and coordinating the timing with the other print processes.

Motor. The ECU controls the motor. The motor drives all of the device paper movement.

Device laser/scanner unit

The ECU sends signals to the laser/scanner assembly to modulate the laser-diode on and off modes and to drive the laser/scanner motor.

Power system on the power-supply assembly

The ac, dc, and high-voltage power supply circuits are all provided by the power-supply assembly.

Ac power distribution

The ac power circuitry supplies ac voltage whenever the power cord is connected to the ac power source and the power switch is on. The ac voltage is distributed to the dc power supply circuitry and to the ac driver circuitry, which controls ac voltage to the fuser assembly heating element.

Dc power distribution

The dc power distribution circuitry, located on the engine power assembly, distributes +3.3 Vdc, +5 Vdc, and +24 Vdc as follows:

Table 5-3 Dc power distribution

+3.3 Vdc ECU, sensors, formatter

+24 Vdc Main motor, laser/scanner motor, solenoid, high-voltage power

supply, fuser, safety circuit, door switch

ENWW Device functions 49

Overcurrent/overvoltage

There are two overvoltage devices in this device:

Fuse F101 provides overcurrent protection for the fusing system circuitry.

●

Fuse F102 (110 V devices only) provides overcurrent protection to the device dc power supply

●

circuitry.

You can check or replace the fuses by removing the left cover.

NOTE If either of these fuses fail, replace the engine power supply. See Power supply

on page 91.

High-voltage power distribution

The high-voltage power supply applies an overlap of dc and ac voltage to the primary charging roller and to the developing roller. This circuit also applies a positive or negative dc voltage to the transfer roller according to the instructions from the engine control unit.

This circuit also controls the image density by changing the primary ac voltage and the developing ac bias according to the print density setting. High voltage is disabled when the print-cartridge door is open. The following figure shows this process.

50 Chapter 5 Theory of Operation ENWW

Engine controller PCB

Power supply PCB

IC902

CPU

PRPWM

J201-14J902-10

PRAC

J201-15J902-9

DVAC

J201-16J902-8

TRPDC

J201-18J902-6

TRNDC

J201-17J902-7

TRCRNT

J201-22J902-2

High-voltage power supply circuit

Primary charging bias circuit

IC301

IC301IC301

Developing bias circuit

IC301

Transfer charging bias circuit

Positive voltage

generation circuit

Negative voltage

IC501

generation circuit

roller

DC voltage

generation

AC voltage generation

DC voltage generation

AC voltage

generation

circuit

Combined

circuit

Combined

circuit

PR1

DEV

TRS

charging roller

J304

Photosensitive

J303

J301

J302

Primary

drum

Developing

cylinder

Transfer

charging

Figure 5-3 High-voltage power supply circuit

Image-formation system

Laser printing requires the interaction of several different technologies including electronics, optics, and electrophotographics to provide a printed page. Each process functions independently and must be coordinated with the other device processes. Image formation consists of seven processes:

ENWW Device functions 51

Writing Stage

Flow of paper

Direction of drum rotation

Drum cleaning stage

Paper delivery

Fusing stage

1. Primary charging

7. Drum cleaning

6. Fusing

2. Scanning exposure

5. Separation

Transfer stage

4. Transfer

3. Developing stage

Pickup

Figure 5-4 Image-formation block diagram

The seven image-formation processes

1. Conditioning stage (primary charging)—This process applies a uniform negative charge to the

surface of the drum with the primary charging roller, which is located in the print cartridge. The primary charging roller is coated with conductive rubber. An ac bias is applied to the roller to erase any residual charges from any previous image. In addition, the primary charging roller applies a negative dc bias to create a uniform negative potential on the drum surface. The print density setting modifies the dc voltage.

2. Writing stage (scanning exposure)—During this process, a modulated laser diode projects the

beam onto a rotating scanning mirror. As the mirror rotates, the beam reflects off the mirror, first through a set of focusing lenses, then off a mirror, and finally through a slot in the top of the print cartridge, and onto the photosensitive drum. The beam sweeps the drum from left to right, discharging the negative potential wherever the beam strikes the surface. This creates a latent electrostatic image, which later is developed into a visible image. Because the beam sweeps the entire length of the drum while the drum rotates, the entire surface area of the drum can be covered. At the end of each sweep, the beam strikes the beam-detect lens, generating the beam-detect signal (BD signal). The BD signal is sent to the ECU where it is converted to an electrical signal used to synchronize the output of the next scan line of data.

3. Developing stage—During this process, the latent electrostatic image is present on the drum. The

toner particles obtain a negative surface charge by rubbing against the developing cylinder, which is connected to a negative dc supply. The negatively charged toner is attracted to the discharged (exposed, grounded) areas of the drum, and it is repelled from the negatively charged (unexposed) areas.

4. Transfer stage—During this process, the toner image on the drum surface is transferred to the

media. The transfer roller applies a positive charge to the back of the media, which attracts the negatively charged toner on the drum surface to the media. After separation, the drum is cleaned and conditioned for the next image.

5. Separation stage—During this process, the media separates from the drum. To stabilize the feed

system and prevent toner dropouts on the printed image at low temperature and humidity, the static eliminator reduces the charge on the back of the media.

52 Chapter 5 Theory of Operation ENWW

6. Fusing stage—During this process, the heat and pressure fuse the toner into the media to produce

a permanent image. The media passes between a heated fusing element and a soft pressure roller, which melt the toner and press it into the media.

7. Drum-cleaning stage—During this process, the cleaning blade is in contact with the surface of

the drum at all times. As the drum rotates during printing, the cleaning blade wipes excess toner off the drum and stores it in the waste toner receptacle.

Print cartridge

As the focal point of the image-formation system, the print cartridge contains toner and houses the cleaning, conditioning, and developing stages of the process. The print cartridge contains the photosensitive drum, primary charging roller, developing station, toner cavity, and cleaning station. By including these components (which wear, degrade, or are consumed) in the replaceable print cartridge, the need for many service calls is eliminated. The special photosensitive properties of the drum form an image on the drum surface and then transfer the image to media.

CAUTION The print cartridge does not include a light-blocking shutter. Do not expose the drum

to light, which can permanently damage the drum. Protect the print cartridge whenever you remove it by covering it with paper.

Device paper-feed system

The main input tray and the priority input tray merge into one main input area. The device uses the topof-page sensor (PS801) to sense the paper as it enters the paper feed path. It does not sense the presence of media before beginning the print cycle. The following steps occur when the device receives a print job:

Step 1 The ECU activates the motor (M1). Paper motion begins when

the ECU energizes the pick-up solenoid (SL1).

Step 2 The paper-pickup roller rotates once. The paper-lift plate

pushes the media against the pickup roller.

Step 3 The friction of the pickup roller grabs the top sheet and

advances it to the feed-assembly drive rollers. To ensure that only one sheet is fed, a main separation pad holds the remainder of the stack in place.

Step 4 The feed-assembly drive rollers advance the media to the top-

Step 5 The feed assembly drive rollers then advance the media to the

Step 6 After the image is transferred, the media enters the fuser

Step 7 The fuser-assembly exit rollers deliver media to the output bin

of-page sensor (PS801). This sensor informs the ECU of the exact location of the leading edge of media, so that the image being written on the photosensitive drum can be precisely positioned on the page.

transfer area where the toner image on the photosensitive drum is transferred to the media.

assembly where heat from the fuser and pressure from the pressure roller permanently bond the toner image to media. The paper-delivery sensor (PS803) determines that the media has successfully moved out of the fusing area.

face-down.

ENWW Device functions 53

Figure 5-5 Device paper path

Jam detection in the device

The top-of-page sensor (PS801) and the paper-delivery sensor (PS803) detect media moving through the device. If a jam is detected, the ECU immediately stops the printing process and the Attention (Cancel) light illuminates on the control panel.

Conditions of jam detection

Pickup delay jam—Paper does not reach the top-of-page sensor (PS801) within 1.4 seconds after

●

the pickup solenoid (SL1) has been turned on, a second pickup operation is attempted, and paper again does not reach the top-of-page sensor within 1.4 seconds.

Pickup stationary jam—The top-of-page sensor (PS801) does not detect the trailing edge of

●

media within 4.6 seconds of detecting the leading edge.

54 Chapter 5 Theory of Operation ENWW

Delivery-delay jam—The paper-delivery sensor (PS803) does not detect the leading edge of

●

media within 2.1 seconds after the top-of-page sensor (PS801) detects the leading edge.

Wrapping jam—The paper-delivery sensor (PS803) does not detect the trailing edge of the media

●

within 1.5 seconds after the top-of-page sensor (PS801) detects the leading edge and within ten seconds after the paper-delivery sensor (PS803) detects the leading edge.

Delivery-stationary jam—The paper-delivery sensor (PS803) does not detect the leading edge

●

of media within 2.2 seconds after the top-of-page sensor (PS801) detects the trailing edge.

Residual-paper jam—The top-of-page sensor (PS801) or the paper-delivery sensor (PS803)

●

detects media in the initial rotation period.

Door-open jam—The top-of-page sensor (PS801) or the paper-delivery sensor (PS803) detects

●

media while the print cartridge door is open.

ENWW Device functions 55

HP LaserJet M1005 MFP unique components

This section presents an overview of the relationships between unique major components in the HP LaserJet M1005 MFP. This section describes the optical scanning system used in the device.

Scanner functions and operation

The following sections describe how the document scanner functions.

Scanner functions

The contact image sensor (CIS) is the major component of the optical scanning system. The CIS consists of three LEDs (red, green, and blue), a light guide, the scanning glass, the rod lens array, and a sensor array. When the CIS scans a document, the CIS moves and the paper is stationary.

Figure 5-6 HP LaserJet M1005 MFP optical system (1 of 2)

The formatter controls the CIS. To begin scanning, the formatter sends a signal to the CIS. The LEDs illuminate and the light passes through the light guide and scanning glass and strikes the document. Light that the document reflects passes back through the scanning glass and rod lens array into the sensor array. The sensor array consists of 5,148 photosensors (468 photosensors on each of 11 sensor driver circuits). The sensor array collects and amplifies the reflected light and converts it into serial data in the driver circuits. The CIS sends the data to the formatter for image formation.

56 Chapter 5 Theory of Operation ENWW

Figure 5-7 HP LaserJet M1005 MFP optical system (2 of 2)

Scanner operation

At startup and periodically at other times, the scanner assembly moves systematically to locate its home position. It then calibrates to a white strip located under the glass at the right end of the scan tub.

ENWW HP LaserJet M1005 MFP unique components 57

58 Chapter 5 Theory of Operation ENWW

6 Removal and replacement

This chapter provides information about the following topics.

Removal and replacement strategy

●

ENWW 59

Removal and replacement strategy

NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and

replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos.

This chapter documents the removal and replacement of field replaceable parts (FRUs) only. Reinstallation is generally the reverse of removal. Occasionally, notes and hints are included to provide directions for difficult or critical replacement procedures.

Admonitions

WARNING! Unplug the power cord from the power outlet (at the wall receptacle) before

attempting to service the device. It this warning is not followed, severe injury can result. Certain functional checks during troubleshooting must be performed with power supplied to the device. However, the power supply should be disconnected during removal.

Sheet-metal and plastic edges in the device can be sharp. Use caution when servicing this device.

Never operate or service the device with the protective cover removed from the laser/scanner assembly. The invisible reflected beam can damage your eyes.

CAUTION The device contains components that are sensitive to electrostatic discharge (ESD).

Always perform service work at an ESD-protected workstation. If an ESD-protected workstation is not available, discharge body static by grasping the print engine chassis before touching an ESD-sensitive component. Ground the print engine chassis before servicing the device.

CAUTION Do not bend or fold the FFCs during the removal or reinstallation process.

NOTE For service purposes, the upper part of the HP LaserJet M1005 MFP is, in effect, the

"scanner" and the lower part is the "printer". Together, they also act as a photocopier, but the service description here is simplified by referring to copier functionality only when specifically necessary.

Tip To install a self-tapping screw, first turn it counterclockwise to align it with the existing thread

pattern, then carefully turn it clockwise to tighten. Do not overtighten.

Required tools

#2 Phillips screwdriver with magnetic tip

●

Small flat-blade screwdriver

●

#8 and #10 torx screwdrivers

●

Needle-nose pliers

●

ESD mat (if available)

●

Penlight (optional)

●

Long flat-blade screwdriver (optional)

●

60 Chapter 6 Removal and replacement ENWW

CAUTION Do not use a pozidrive screwdriver or any motorized screwdriver. These can damage

screws or screw threads on the device.

Before performing service

If possible, print a configuration page (to record customer settings) and menu structure report.

●

Troubleshooting tools on page 140.

See

Remove all media from the device and remove the media input tray. See

●

on page 78.

Turn off the power by using the power switch.

●

Unplug the power cord from the wall receptacle.

●

Place the device on an ESD mat, if available. If an ESD-protected workstation is not available,

●

discharge body static and ground the print engine chassis before servicing the device.

Remove the print cartridge.

●

Media input tray

After performing service

Replace the print cartridge.

●

Reload the input tray with media.

●

Restore customer configuration settings.

●

Parts removal order

Use the following diagrams to determine which parts of the device must be removed before servicing.

ENWW Removal and replacement strategy 61

Control panel overlay

Control panel

Scanner lid

Scanner assembly Link assembly and scanner spring

Printer separation pad

Print cartridge

Printer pickup roller Transfer roller

Media input tray Printer side covers

Rear cover and fuser cover

Power supply

Scanner assembly

Print-cartridge door

Front cover

Scanner support frame

Engine controller unit

Laser/scanner assembly

Main motor

Fuser assembly

Paper pickup assembly Front cover Formatter

Figure 6-1 Parts removal order for the HP LaserJet M1005 MFP

62 Chapter 6 Removal and replacement ENWW

Flatbed lid

1. Open the flatbed lid.

2. Lift the lid up and off of the scanner assembly to remove it.

NOTE The lid must be in the fully opened position to release the hinge pins from the hinge

brackets.

Figure 6-2 Remove the flatbed lid (1 of 2)

Tip When the flatbed lid is reinstalled, make sure that the hinge pins are fully seated in

the hinge brackets on the scanner flatbed assembly.

ENWW Removal and replacement strategy 63

Control-panel overlay

Use a small flat blade screwdriver to lift up the control-panel overlay and then remove it.

CAUTION Be careful to not damage the overlay if it will be reinstalled after servicing the device.

Figure 6-3 Remove the control-panel overlay

64 Chapter 6 Removal and replacement ENWW

Control panel

Tip Lift up the control-panel overlay to see the screw. See Control-panel overlay on page 64.

Figure 6-4 Remove the control panel (1 of 4)

1. Remove one screw.

Figure 6-5 Remove the control panel (2 of 4)

ENWW Removal and replacement strategy 65

2. Slide the control panel toward you and slightly lift up the control panel.

Figure 6-6 Remove the control panel (3 of 4)

3. Disconnect one flat flexible cable (callout 1) and remove the control panel.

Figure 6-7 Remove the control panel (4 of 4)

Tip When reinstalling the control panel, make sure the rear mounting tabs on the bottom

rear of the control panel engage the holes in the scanner assembly, and then slide the control panel toward the rear of the device.

66 Chapter 6 Removal and replacement ENWW

Scanner assembly

1. Remove the flatbed lid. See Flatbed lid on page 63.

2. Remove one screw (callout 1).

Figure 6-8 Remove the scanner assembly (1 of 11)

3. Gently pry the side cover away from the device chassis.

Figure 6-9 Remove the scanner assembly (2 of 11)

ENWW Removal and replacement strategy 67

4. Release the side cover bottom locking tab and remove the cover.

Figure 6-10 Remove the scanner assembly (3 of 11)

5. Disconnect two FFCs (callout 2).

Figure 6-11 Remove the scanner assembly (4 of 11)

68 Chapter 6 Removal and replacement ENWW

6. Push the print-cartridge-door button and raise the scanner assembly.

Figure 6-12 Remove the scanner assembly (5 of 11)

7. Remove the shield and the FFCs from the guide (callout 3).

NOTE The screw (callout 4) that fastens the shield to the device chassis does not need

to be removed.

Figure 6-13 Remove the scanner assembly (6 of 11)

ENWW Removal and replacement strategy 69

8. Release the tab on the gear-drive arm bracket and carefully flex it away from the scanner assembly.

Figure 6-14 Remove the scanner assembly (7 of 11)

9. Pull the bracket toward the right side of the device until its mounting tabs clear the holes in the

scanner assembly.

Figure 6-15 Remove the scanner assembly (8 of 11)

70 Chapter 6 Removal and replacement ENWW

10. Use a small flat-blade screwdriver to release the hinge tabs on each front hinge (right side shown).

WARNING! When the front hinges are disengaged, the scanner assembly can easily fall

off of the device base if it is rotated too far toward the back of the product.

CAUTION Do not push too hard on the link tabs or the tabs might break.

Figure 6-16 Remove the scanner assembly (9 of 11)

11. Remove the hinges (right side shown).

Figure 6-17 Remove the scanner assembly (10 of 11)

ENWW Removal and replacement strategy 71

12. Rotate the scanner assembly toward the rear of the product until the rear hinges clear the chassis

hinge pins. Lift the scanner assembly up and off of the device base.

Figure 6-18 Remove the scanner assembly (11 of 11)

72 Chapter 6 Removal and replacement ENWW

Device separation pad

NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and

replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos.

1. At the back of the device, remove two screws (callout 1).

Figure 6-19 Remove the device separation pad (1 of 2)

2. Remove the device separation pad and frame.

Figure 6-20 Remove the device separation pad (2 of 2)

ENWW Removal and replacement strategy 73

Print cartridge

CAUTION To prevent damage, do not expose the print cartridge to direct or bright light. Cover

it with a piece of paper.

1. Push the print-cartridge-door button to release the print-cartridge door.

Figure 6-21 Remove the print cartridge (1 of 2)

2. Pull the print cartridge up and out of the device.

Figure 6-22 Remove the print cartridge (2 of 2)

74 Chapter 6 Removal and replacement ENWW

Device pickup roller

1. Remove the print cartridge and locate the device pickup roller. See Print cartridge on page 74.

Figure 6-23 Remove the device pickup roller (1 of 5)

2. Gently release the small, white tabs on each side of the pickup roller by pushing them away from

the roller, and then rotate the roller away from the mounting frame.

CAUTION Do not touch the black-sponge transfer roller inside the device. Touching the

transfer roller can damage the device.

Use gentle pressure to release the small white tabs to avoid breaking them.

Figure 6-24 Remove the device pickup roller (2 of 5)

ENWW Removal and replacement strategy 75

3. Gently pull the roller up and out of the device.

Figure 6-25 Remove the device pickup roller (3 of 5)

4. Circular and rectangular pegs on each side of the pickup roller fit into corresponding slots on the

pickup-roller mounting frame to prevent the roller from being incorrectly installed. Position the replacement pickup roller in the slots on the pickup-roller frame.

Figure 6-26 Remove the device pickup roller (4 of 5)

76 Chapter 6 Removal and replacement ENWW

5. Rotate the top of the pickup roller into position until the white tabs on each side of the roller snap

into place.

Figure 6-27 Remove the device pickup roller (5 of 5)

ENWW Removal and replacement strategy 77

Media input tray

NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and

replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos.

1. Open the media input tray lid.

Figure 6-28 Remove the media input tray (1 of 3)

2. Slide the adjustable media guides (callout 1) to the center of the tray.

Figure 6-29 Remove the media input tray (2 of 3)

78 Chapter 6 Removal and replacement ENWW

3. Depress the pickup-tray locking tabs (callout 2) to release the media input tray, and then pull it out

and away from the device.

Figure 6-30 Remove the media input tray (3 of 3)

ENWW Removal and replacement strategy 79

Transfer roller

CAUTION Do not touch the black-sponge portion of the transfer roller. Skin oils deposited on

the transfer roller might cause print-quality problems.

Be very careful not to break the paper guide that is removed during replacement of the transfer roller. Because the paper guide is not a FRU, the entire device will have to be replaced.

1. Open the print-cartridge door and remove the print cartridge.

2. Release the two locking tabs on the paper guide and rotate the guide up.

Figure 6-31 Remove the transfer roller (1 of 3)

80 Chapter 6 Removal and replacement ENWW

3. The clamps on the paper guide fit over the bearings on each end of the transfer roller. Do not touch

the black-sponge portion of the transfer roller. Grasp the right end of the paper guide and pull the clamp off the bearing on the right side of the transfer roller. Then slide the clamp slightly to the right, and the left clamp will slide off the left bearing.

Figure 6-32 Remove the transfer roller (2 of 3)

4. Squeeze the two small tabs on the transfer roller.

Figure 6-33 Remove the transfer roller (3 of 3)

ENWW Removal and replacement strategy 81

Device side covers

NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and

replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos.

NOTE The procedure for removing the right-side and left-side covers is identical, with the

exception of the location of the screw that fastens the cover to the device. The right-side cover is shown in the following procedure.

1. Remove one screw (callout 1; the right-side cover uses a black screw). Callout 2 is on the left-side

cover.

Figure 6-34 Remove the device side covers (1 of 3)

82 Chapter 6 Removal and replacement ENWW

2. Release the locking tabs on the upper-back (callout 2).

Figure 6-35 Remove the device side covers (2 of 3)

3. Release the bottom tab (callout 3).

CAUTION When removing the left-side cover hang the device off of the table to gain

access to the bottom tab. This prevents the I/O shield from being damaged if the right-side cover is off and the device is tilted too far up.

Figure 6-36 Remove the device side covers (2 of 3)

ENWW Removal and replacement strategy 83

4. Slightly rotate the back-side of the right cover away from the device, and then slide it toward the

front of the device to release it.

Figure 6-37 Remove the device side covers (3 of 3)

Tip When reinstalling the device side covers, hook the front of the cover onto the device

and rotate the rear of the cover over the device chassis.

84 Chapter 6 Removal and replacement ENWW

HP LaserJet M1005 mfp, LaserJet 1005mfp service manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Device information

Quick access to device information

Model and serial number label

Features at a glance

Walkaround

General guidelines

Choosing paper and other media

HP media

Media to avoid

Media that can damage the device

Guidelines for using media

Paper

Colored paper

Custom-size media

Labels

Label construction

Transparencies

Envelopes

Envelope construction

Envelopes with double-side seams

Envelopes with adhesive strips or flaps

Envelope storage

Card stock and heavy media

Card stock construction

Card stock guidelines

Letterhead and preprinted forms

Supported media weights and sizes

Printing and storage environment

2 Installation

What is in the box

Site requirements

Physical specifications

Space requirements

Loading media

Loading documents to copy or scan

Loading input trays

Main input tray (tray 1)

Priority input tray

Connect power

Minimum system requirements

Supported operating systems

Software installation

Printer driver

Printer-driver Help

Changing printer-driver settings

Software for Windows

HP LaserJet Scan software

Installing Windows device software

Uninstalling Windows device software

Uninstalling Macintosh device software

3 Managing the device

Control panel

Information pages

Managing supplies

Checking supplies status

Storing supplies

Replacing and recycling supplies

HP policy on non-HP supplies

HP fraud hotline

Supplies

Cable and interface accessories

User-replaceable parts

Paper and other print media

4 Maintenance

Cleaning the device

To clean the exterior

To clean the scanner glass

To clean the lid backing

To clean the paper path

Print cartridge

Approximate print-cartridge replacement intervals

Managing the print cartridge

Print-cartridge life expectancy

Print-cartridge storage

HP policy on non-HP print cartridges

HP fraud hotline