HP LaserJet E82540du, LaserJet E82560du, LaserJet E87640du, LaserJet E87660du User's Guide

User Guide
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HP
LaserJet Managed MFP E82540du, E82550du, E82560du
HP Color LaserJet Managed MFP E87640du, E87650du, E87660du
User Guide
Copyright and License
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© Copyright 2019 HP Development Company, L.P.
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Edition 2, 2/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 3
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 6
Control-panel view ............................................................................................................................................... 8
How to use the touchscreen control panel ................................................................................. 9
Printer specications ............................................................................................................................................................. 11
Technical specications .................................................................................................................................... 11
Supported operating systems ......................................................................................................................... 14
Printer dimensions ............................................................................................................................................ 16
Power consumption, electrical specications, and acoustic emissions .................................................... 17
Operating-environment range ........................................................................................................................ 17
Printer hardware setup and software installation ............................................................................................................ 17
2 Paper trays .............................................................................................................................................................................................. 19
Introduction ............................................................................................................................................................................. 19
Load paper to Tray 1 ............................................................................................................................................................. 20
Load Tray 1 (multipurpose tray) ..................................................................................................................... 20
Tray 1 paper orientation ................................................................................................................................... 21
Use alternative letterhead mode .................................................................................................................... 25
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 25
Load paper to Trays 2 and 3 ................................................................................................................................................ 26
Load Trays 2 and 3 ............................................................................................................................................ 26
Trays 2 and 3 paper orientation ...................................................................................................................... 27
Use alternative letterhead mode .................................................................................................................... 25
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 25
Load and print envelopes ..................................................................................................................................................... 32
Print envelopes .................................................................................................................................................. 32
Envelope orientation ......................................................................................................................................... 32
ENWW iii
Load and print labels ............................................................................................................................................................. 34
Manually feed labels ......................................................................................................................................... 34
Label orientation ............................................................................................................................................... 34
3 Supplies, accessories, and parts .......................................................................................................................................................... 37
Order supplies, accessories, and parts ............................................................................................................................... 38
Ordering .............................................................................................................................................................. 38
Replace the toner cartridge .................................................................................................................................................. 39
Cartridge information ....................................................................................................................................... 39
Remove and replace the cartridge (E87640, E87650, E87660 models) ................................................. 39
Remove and replace the cartridge (E82540, E82550, E82560 models) ................................................. 41
Replace the toner collection unit ......................................................................................................................................... 44
Remove and replace the toner collection unit (E87640, E87650, E87660 models) .............................. 44
Remove and replace the toner collection unit (E82540, E82550, E82560 models) .............................. 45
Replace the staple cartridge ................................................................................................................................................. 47
Introduction ........................................................................................................................................................ 47
Introduction ........................................................................................................................................................ 47
Remove and replace the inner nisher accessory staple cartridge ........................................................... 47
Remove and replace the stapler/stacker accessory staple cartridge ........................................................ 49
Remove and replace the booklet-maker accessory staple cartridge ........................................................ 51
4 Print .......................................................................................................................................................................................................... 55
Print tasks (Windows) ............................................................................................................................................................ 56
How to print (Windows) .................................................................................................................................... 56
Automatically print on both sides (Windows) ............................................................................................... 56
Manually print on both sides (Windows) ........................................................................................................ 57
Print multiple pages per sheet (Windows) .................................................................................................... 57
Select the paper type (Windows) .................................................................................................................... 58
Additional print tasks ........................................................................................................................................ 58
Print tasks (macOS) ............................................................................................................................................................... 60
How to print (macOS) ........................................................................................................................................ 60
Automatically print on both sides (macOS) ................................................................................................... 60
Manually print on both sides (macOS) ........................................................................................................... 60
Print multiple pages per sheet (macOS) ........................................................................................................ 61
Select the paper type (macOS) ........................................................................................................................ 61
Additional print tasks ........................................................................................................................................ 58
Store print jobs on the printer to print later or print privately ........................................................................................ 63
Introduction ........................................................................................................................................................ 63
Create a stored job (Windows) ......................................................................................................................... 63
Create a stored job (macOS) ............................................................................................................................ 64
Print a stored job ............................................................................................................................................... 65
iv ENWW
Delete a stored job ............................................................................................................................................ 66
Delete a job that is stored on the printer .................................................................................. 66
Change the job storage limit ....................................................................................................... 66
Information sent to printer for Job Accounting purposes ........................................................................... 66
Print from a USB ash drive ................................................................................................................................................. 67
Enable the USB port for printing ..................................................................................................................... 68
Method one: Enable the USB port from the printer control panel ........................................ 68
Method two: Enable the USB port from the HP Embedded Web Server (network­connected printers only)
Print USB documents ........................................................................................................................................ 68
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 70
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ................... 70
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server
(network-connected printers only) ................................................................................................................. 70
5 Copy .......................................................................................................................................................................................................... 71
Make a copy ............................................................................................................................................................................. 71
Copy on both sides (duplex) ................................................................................................................................................. 73
Additional copy tasks ............................................................................................................................................................. 74
.............................................................................................................. 68
6 Scan .......................................................................................................................................................................................................... 77
Set up Scan to Email .............................................................................................................................................................. 78
Introduction ........................................................................................................................................................ 78
Before you begin ................................................................................................................................................ 78
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 78
Step two: Congure the Network Identication settings ............................................................................ 79
Step three: Congure the Send to Email feature .......................................................................................... 81
Method one: Basic conguration using the Email Setup Wizard ........................................... 81
Method two: Advanced conguration using the Email Setup ................................................ 84
Step four: Congure the Quick Sets (optional) .............................................................................................. 88
Step ve: Set up Send to Email to use Oice 365 Outlook (optional) ....................................................... 90
Introduction ................................................................................................................................... 90
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 90
Set up Scan to Network Folder ............................................................................................................................................ 92
Introduction ........................................................................................................................................................ 92
Before you begin ................................................................................................................................................ 92
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 92
Step two: Set up Scan to Network Folder ...................................................................................................... 94
Method one: Use the Scan to Network Folder Wizard ............................................................ 94
Method two: Use Scan to Network Folder Setup ..................................................................... 96
ENWW v
Step one: Begin the conguration ......................................................................... 96
Step two: Congure the Scan to Network Folder settings ................................. 97
Step three: Complete the conguration ............................................................. 106
Set up Scan to SharePoint® ................................................................................................................................................ 108
Introduction ...................................................................................................................................................... 108
Before you begin ............................................................................................................................................. 108
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 108
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set ............................... 109
Scan a le directly to a Microsoft SharePoint site ...................................................................................... 110
Quick set scan settings and options for Scan to SharePoint ................................................................... 112
Set up Scan to USB Drive .................................................................................................................................................... 114
Introduction ...................................................................................................................................................... 114
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 114
Step two: Enable Scan to USB Drive ............................................................................................................. 115
Step three: Congure the Quick Sets (optional) ......................................................................................... 115
Default scan settings for Scan to USB Drive setup .................................................................................... 116
Default le settings for Save to USB Setup ................................................................................................. 116
Scan to email ........................................................................................................................................................................ 118
Introduction ...................................................................................................................................................... 118
Scan to email ................................................................................................................................................... 118
Scan to job storage .............................................................................................................................................................. 121
Introduction ...................................................................................................................................................... 121
Scan to job storage on the printer ................................................................................................................ 121
Print from job storage on the printer ........................................................................................................... 123
Scan to network folder ....................................................................................................................................................... 124
Introduction ...................................................................................................................................................... 124
Scan to network folder ................................................................................................................................... 124
Scan to SharePoint .............................................................................................................................................................. 126
Introduction ...................................................................................................................................................... 126
Scan to SharePoint .......................................................................................................................................... 126
Scan to USB drive ................................................................................................................................................................. 128
Introduction ...................................................................................................................................................... 128
Scan to USB drive ............................................................................................................................................ 128
Use HP JetAdvantage business solutions ........................................................................................................................ 129
Additional scan tasks .......................................................................................................................................................... 130
7 Fax .......................................................................................................................................................................................................... 131
Set up fax .............................................................................................................................................................................. 132
Introduction ...................................................................................................................................................... 132
Set up fax by using the printer control panel ............................................................................................. 132
Change fax congurations ................................................................................................................................................. 133
vi ENWW
Fax dialing settings ......................................................................................................................................... 133
General fax send settings .............................................................................................................................. 134
Fax receive settings ........................................................................................................................................ 134
Send a fax ............................................................................................................................................................................. 135
Additional fax tasks ............................................................................................................................................................. 137
8 Manage the printer .............................................................................................................................................................................. 139
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 140
Introduction ...................................................................................................................................................... 140
How to access the HP Embedded Web Server (EWS) ................................................................................ 140
HP Embedded Web Server features ............................................................................................................. 142
Information tab ........................................................................................................................... 142
General tab .................................................................................................................................. 143
Copy/Print tab ............................................................................................................................. 143
Scan/Digital Send tab ................................................................................................................ 144
Fax tab .......................................................................................................................................... 145
Supplies tab ................................................................................................................................. 146
Troubleshooting tab ................................................................................................................... 146
Security tab ................................................................................................................................. 147
HP Web Services tab .................................................................................................................. 147
Networking tab ........................................................................................................................... 148
Other Links list ............................................................................................................................ 149
Congure IP network settings ........................................................................................................................................... 150
Printer sharing disclaimer .............................................................................................................................. 150
View or change network settings ................................................................................................................. 150
Rename the printer on a network ................................................................................................................ 150
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 151
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 151
Link speed and duplex settings .................................................................................................................... 152
Printer security features ..................................................................................................................................................... 154
Introduction ...................................................................................................................................................... 154
Security statements ....................................................................................................................................... 154
Assign an administrator password ............................................................................................................... 155
Use the HP Embedded Web Server (EWS) to set the password ......................................... 155
Provide user access credentials at the printer control panel .............................................. 155
IP Security ......................................................................................................................................................... 156
Encryption support: HP High Performance Secure Hard Disks ................................................................ 156
Lock the formatter .......................................................................................................................................... 156
Energy-conservation settings ........................................................................................................................................... 157
Print with EconoMode .................................................................................................................................... 158
Congure EconoMode from the print driver ........................................................................... 158
ENWW vii
Congure EconoMode from the printer control panel .......................................................... 158
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 158
Set the sleep schedule ................................................................................................................................... 159
HP Web Jetadmin ................................................................................................................................................................. 159
Software and rmware updates ........................................................................................................................................ 159
9 Solve problems ..................................................................................................................................................................................... 161
Customer support ................................................................................................................................................................ 162
Control panel help system ................................................................................................................................................. 162
Reset factory settings ......................................................................................................................................................... 163
Introduction ...................................................................................................................................................... 163
Method one: Reset factory settings from the printer control panel ....................................................... 163
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 163
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 163
Printer does not pick up paper or misfeeds .................................................................................................................... 165
Introduction ...................................................................................................................................................... 165
The printer does not pick up paper .............................................................................................................. 165
The printer picks up multiple sheets of paper ............................................................................................ 167
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 170
Clear paper jams .................................................................................................................................................................. 172
Introduction ...................................................................................................................................................... 172
Paper jam locations ........................................................................................................................................ 172
Auto-navigation for clearing paper jams ..................................................................................................... 173
Experiencing frequent or recurring paper jams? ....................................................................................... 173
Clear paper jams in the document feeder—31.13.yz .............................................................................. 174
Clear paper jams in tray 1—13.A1 ............................................................................................................... 175
Clear paper jams in tray 2, tray 3—13.A2, 13.A3 ...................................................................................... 176
Clear paper jams in the output bin—13.E1 ................................................................................................ 177
Clear paper jams in the fuser area—13.B9, 13.B2, 13.FF ........................................................................ 178
Resolve print-quality problems ......................................................................................................................................... 180
Introduction ...................................................................................................................................................... 180
Troubleshoot print quality ............................................................................................................................. 181
Print from a dierent software program ................................................................................ 181
Check the paper-type setting for the print job ...................................................................... 182
Check the paper type setting on the printer ..................................................... 182
Check the paper type setting (Windows) ........................................................... 182
Check the paper type setting (macOS) ............................................................... 182
Check toner-cartridge status .................................................................................................... 183
Step one: Print the supplies status page ........................................................... 183
Step two: Check supplies status .......................................................................... 183
viii ENWW
Print a cleaning page .................................................................................................................. 183
Visually inspect the toner cartridge or cartridges ................................................................. 184
Check paper and the printing environment ............................................................................ 185
Step one: Use paper that meets HP specications .......................................... 185
Step two: Check the environment ....................................................................... 185
Step three: Set the individual tray alignment .................................................... 185
Try a dierent print driver ......................................................................................................... 186
Troubleshoot image defects ..................................................................................................... 186
Improve copy image quality ............................................................................................................................................... 195
Check the scanner glass for dirt and smudges .......................................................................................... 195
Calibrate the scanner ...................................................................................................................................... 196
Check the paper settings ............................................................................................................................... 198
Check the paper selection options ........................................................................................... 198
Check the image-adjustment settings ........................................................................................................ 198
Optimize copy quality for text or pictures ................................................................................................... 198
Edge-to-edge copying .................................................................................................................................... 199
Improve scan image quality ............................................................................................................................................... 200
Check the scanner glass for dirt and smudges .......................................................................................... 195
Check the resolution settings ....................................................................................................................... 201
Check the color settings ................................................................................................................................. 202
Check the image-adjustment settings ........................................................................................................ 202
Optimize scan quality for text or pictures ................................................................................................... 203
Check the output-quality settings ................................................................................................................ 203
Improve fax image quality .................................................................................................................................................. 205
Check the scanner glass for dirt and smudges .......................................................................................... 195
Check the send-fax resolution settings ....................................................................................................... 206
Check the image-adjustment settings ........................................................................................................ 207
Optimize fax quality for text or pictures ...................................................................................................... 207
Check the error-correction settings ............................................................................................................. 207
Check the t-to-page setting ........................................................................................................................ 208
Send to a dierent fax machine .................................................................................................................... 208
Check the sender's fax machine ................................................................................................................... 208
Solve wired network problems .......................................................................................................................................... 208
Solve wireless network problems ..................................................................................................................................... 209
Solve fax problems .............................................................................................................................................................. 210
Checklist for solving fax problems ............................................................................................................... 211
What type of phone line are you using? ................................................................................. 211
Are you using a surge-protection device? .............................................................................. 211
Are you using a phone company voice-messaging service or an answering machine? . 212
Does your phone line have a call-waiting feature? ............................................................... 212
Check fax accessory status ....................................................................................................... 212
ENWW ix
General fax problems ..................................................................................................................................... 213
The fax failed to send ................................................................................................................ 213
No fax address book button displays ...................................................................................... 213
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 213
The header is appended to the top of the page when the overlay option is enabled ..... 213
A mix of names and numbers is in the recipients box .......................................................... 213
A one-page fax prints as two pages ........................................................................................ 214
A document stops in the document feeder in the middle of faxing ................................... 214
The volume for sounds coming from the fax accessory is too high or too low ............... 214
USB ash drive is not responding ..................................................................................................................................... 215
Method one: Enable the USB port from the printer control panel ............................................................. 68
Method two: Enable the USB port from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 68
Index ........................................................................................................................................................................................................... 217
x ENWW

1 Printer overview

Review the location of features on the printer, the physical and technical specications of the printer, and where to locate setup information.

Warning icons

Potential shock hazard
Printer views
Printer specications
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see http://www.hp.com/
support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
Caution: Electric shock
ENWW 1
Caution: Hot surface
Caution: Keep body parts away from moving parts
Caution: Sharp edge in close proximity
Warning
2 Chapter 1 Printer overview ENWW

Potential shock hazard

Review this important safety information.
Read and understand these safety statements to avoid an electrical shock hazard.
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
Unplug this product from wall outlets before cleaning.
Do not install or use this product near water or when you are wet.
Install the product securely on a stable surface.
Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3

Printer views

14
4
5
6
7
8
9
10
11
12
3
2
13
1
Locate key features on the printer and the control panel.

Printer front view

Printer back view
Interface ports
Control-panel view
Printer front view
Locate features on the front of the printer.
Figure 1-1 Printer front view
Item Description
1 Automatic document feeder cover, for access for clearing jams
2 Automatic document feeder input tray
3 Automatic document feeder output tray
4 Control panel with color touchscreen display (tilts up for easier viewing)
4 Chapter 1 Printer overview ENWW
Item Description
5 Output bin
6 On/o button
7 Right door, for access for clearing jams
8 Tray 1
9 Front door, for access to the toner cartridges
10 Power connection
11 Tray 2
12 Tray 3
13 Hardware integration pocket (HIP), for connecting accessory and third-party devices
14 Easy-access USB port

Printer back view

Locate features on the back of the printer.
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
ENWW Printer views 5
Figure 1-2 Printer back view
1
2
3
Item Description
1 Formatter cover
2 Interface ports
3 Serial number and product number label

Interface ports

Locate the interface ports on the printer formatter.
6 Chapter 1 Printer overview ENWW
Figure 1-3 Interface ports view
2
1
3
4
Item Description
1 USB host ports for connecting external USB devices (these ports might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Slot for a cable-type security lock
3 Local area network (LAN) Ethernet (RJ-45) network port
4 Hi-Speed USB 2.0 printing port
ENWW Printer views 7

Control-panel view

?i
12:42 PM
1
7
6
23
45
8
Copy Scan
Print
Fax
HP Roam
The control panel provides access to the printer features and indicates the current status of the printer.
How to use the touchscreen control panel
NOTE: Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button. Touch the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
Figure 1-4 Control-panel view
Item Control Description
1
2 Reset button The Reset button returns the printer to default settings and is always present if users
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
8 Chapter 1 Printer overview ENWW
Home button
Touch the Home button to return to the Home screen.
are not logged in. The Reset button is not present when the Sign Out button is present. Touch the Reset button to resume and release jobs from the previous pause state and interrupt mode, reset the quick copy count in the copy count eld, exit special modes, reset the display language and the keyboard layout.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to
require permission for access to features.
Item Control Description
4
5
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access
7 Copy button Touch the Copy button to start a copy job.
Information button
Help button
Touch the information button to access a screen that provides access to several types of printer information. Touch the buttons at the bottom of the screen for the following information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a
phone, tablet, or other device with Wi-Fi.
Wireless: View or change wireless connection settings (only when an optional
wireless accessory is installed).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using
HP Web Services (ePrint).
Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
more applications.
NOTE: The available applications vary by printer. The administrator can congure
which applications appear and the order in which they appear.
8 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The current
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
page is highlighted. Swipe the screen sideways to scroll between pages.
Touch the Settings icon to open the Settings app.
ENWW Printer views 9
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
10 Chapter 1 Printer overview ENWW
Printer specications
Review hardware, software, and printer environment specications in this section.
Technical specications
Supported operating systems
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/
colorljE87640MFP.
Technical specications
Review the printer technical specications.
See http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP for current information.
Table
1-1 Printer technical specications
Model number E82540du E82550du E82560du E87640du E87650du E87660du
Product number 5CM59A 5CM60A 5CM61A 5CM64A 5CM65A 5CM66A
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (520-sheet capacity)
Tray 3 (520-sheet capacity)
2 x 520-sheet paper feeder
2,000-sheet high­capacity input tray
3,000-sheet side­mount high-capacity input tray
Printer cabinet Optional Optional Optional Optional Optional Optional
Stapler/stacker nishing accessory
Booklet maker nishing accessory
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Inner nisher accessory
2/3 hole punch
accessory
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
ENWW Printer specications 11
Table 1-1 Printer technical specications (continued)
Model number E82540du E82550du E82560du E87640du E87650du E87660du
Product number 5CM59A 5CM60A 5CM61A 5CM64A 5CM65A 5CM66A
2/4 hole punch
accessory
Swedish hole
punch accessory
HP Job separator Optional Optional Optional Optional Optional Optional
HP Second exit Included Included Included Included Included Included
Automatic duplex printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0 Included Included Included Included Included Included
Hardware Integration Pocket for connecting accessory and third­party devices
Bluetooth Low Energy (BLE) for printing from mobile devices
HP Jetdirect 3000w NFC/Wireless Accessory for printing from mobile devices
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
HP Jetdirect 3100w BLE/NFC/Wireless Accessory
Integrated HP near- eld communication (NFC) and Wi-Fi Direct functionality for printing from mobile devices
HP Jetdirect 2900nw Print Server accessory for wireless connectivity
Memory 7 GB base memory Included Included Included Included Included Included
Mass storage 2 x 320 GB HP Secure
High-Performance Hard Disk
Security HP Trusted Platform
Module for encrypting all data that passes through the printer
Control-panel display Color touchscreen
control panel
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
12 Chapter 1 Printer overview ENWW
Table 1-1 Printer technical specications (continued)
Model number E82540du E82550du E82560du E87640du E87650du E87660du
Product number 5CM59A 5CM60A 5CM61A 5CM64A 5CM65A 5CM66A
Retractable keyboard Not included Not included Not included Not included Not included Not included
Print Prints 40 pages per
minute (ppm) on A4 and on letter-size paper.
Prints 50 pages per minute (ppm) on A4 and on letter-size paper
Prints 60 pages per minute (ppm) on A4 and on letter-size paper
Easy-access USB printing (no computer required)
Mobile/cloud printing Optional Optional Optional Optional Optional Optional
Store jobs in the printer memory to print later or print privately (requires a 16 GB or greater USB thumb drive)
Fax Optional Optional Optional Optional Optional Optional
Copy and Scan Scans 80 simplex or
160 duplex pages per minute (ppm) on A4 and letter-size paper
Included Not included Not included Included Not included Not included
Not included Included Not included Not included Included Not included
Not included Not included Included Not included Not included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
100-page document feeder with dual-head scanning for single­pass duplex copying and scanning
HP EveryPage Technologies including ultrasonic multi-feed detection
Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
ENWW Printer specications 13
Table 1-1 Printer technical specications (continued)
Model number E82540du E82550du E82560du E87640du E87650du E87660du
Product number 5CM59A 5CM60A 5CM61A 5CM64A 5CM65A 5CM66A
SMART Label feature provides paper-edge detection for automatic page cropping
Automatic page orientation for pages that have at least 100 characters of text
Automatic tone adjustment sets contrast, brightness, and background removal for each page
Digital Send Send documents to E-
mail, USB, and shared folders on a network
Send documents to SharePoint®

Supported operating systems

Use the following information to ensure printer compatibility with your computer operating system.
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Included Included Included Included Included Included
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printer­support website for this printer, http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/
colorljE87640MFP, to download the print driver or the software installer to install the HP print driver
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
1-2 Supported operating systems and print drivers
Table
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of the software installation.
Notes
14 Chapter 1 Printer overview ENWW
Table 1-2 Supported operating systems and print drivers (continued)
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of the software installation.
Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
macOS 10.12 Sierra, macOS 10.13 High Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP for HP's all-
inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-3 Minimum system requirements
Windows macOS
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
2 GB of available hard-disk space
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
1.5 GB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)
ENWW Printer specications 15
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is
1
2
2
3
3
1
approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.
To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then select Add/Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Printer dimensions

Make sure your printer environment is large enough to accommodate the printer.
Table 1-4 Dimensions of the E87640du, E87650du, and E87660du models
Printer fully closed Printer fully opened
1. Height 883.7 mm (34.8 in) 1300.5 mm (51.2 in)
2. Depth 764.3 mm (30.1 in) 1188 mm (46.8 in)
3. Width 585 mm (23 in) 1013.3 mm (39.9 in)
Weight 105.8 kg (233.2 lb)
Table 1-5 Dimensions of the E82540du, E82550du, and E82560du models
Printer fully closed Printer fully opened
1. Height 883.7 mm (34.8 in) 1300.5 mm (51.2 in)
16 Chapter 1 Printer overview ENWW
Table 1-5 Dimensions of the E82540du, E82550du, and E82560du models (continued)
Printer fully closed Printer fully opened
2. Depth 764.3 mm (30.1 in) 1188 mm (46.8 in)
3. Width 585 mm (23 in) 1013.3 mm (39.9 in)
Weight 86.05 kg (189.7 lb)
These values are subject to change. For current information, go to http://www.hp.com/support/
ljE82540MFP or http://www.hp.com/support/colorljE87640MFP.
Power consumption, electrical specications, and acoustic emissions
In order to operate properly, the printer must be in an environment that meets certain power specications.
See http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

In order to operate properly, the printer must be in an environment that meets certain specications.
Table
1-6 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 10° to 32.5°C (50° to 91°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web.
Go to http://www.hp.com/support/ljE82540MFP or http://www.hp.com/support/colorljE87640MFP for HP's all- inclusive help for the printer. Find the following support:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW Printer hardware setup and software installation 17
18 Chapter 1 Printer overview ENWW
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