HP LaserJet E72425, LaserJet E72430 User's Guide
User Guide
www.hp.com/videos/A3
www.hp.com/support/ljE72425MFP
HP LaserJet Managed MFP E72425, E72430
HP LaserJet Managed MFP E72425, E72430
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 4/2019
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are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
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Table of contents
1 Printer overview ...................................................................................................................................................................................... 11
Warning icons ......................................................................................................................................................................... 11
Potential shock hazard .......................................................................................................................................................... 13
Printer views ........................................................................................................................................................................... 14
Printer front view ............................................................................................................................................... 14
Printer back view ............................................................................................................................................... 17
Interface ports .................................................................................................................................................... 18
Control-panel view ............................................................................................................................................ 19
How to use the touchscreen control panel ............................................................................... 21
Printer specications ............................................................................................................................................................. 22
Technical specications .................................................................................................................................... 22
Supported operating systems ......................................................................................................................... 24
Printer dimensions ............................................................................................................................................ 26
Power consumption, electrical specications, and acoustic emissions .................................................... 26
Operating-environment range ........................................................................................................................ 27
Printer hardware setup and software installation ............................................................................................................ 27
2 Paper trays .............................................................................................................................................................................................. 29
Introduction ............................................................................................................................................................................. 29
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 30
Load Tray 1 (multipurpose tray) ..................................................................................................................... 30
Tray 1 (multipurpose tray) paper orientation ............................................................................................... 31
Use alternative letterhead mode .................................................................................................................... 35
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 35
Load paper to Tray 2, Tray 3 and the optional 2 x 520-sheet trays .............................................................................. 36
Load paper to Tray 2, Tray 3 and the optional 2 x 520-sheet trays ......................................................... 36
Tray 2, Tray 3 and the optional 2 x 520-sheet trays paper orientation ................................................... 37
Use alternative letterhead mode .................................................................................................................... 41
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 41
Load and print envelopes ..................................................................................................................................................... 42
Print envelopes .................................................................................................................................................. 42
Envelope orientation ......................................................................................................................................... 42
ENWW iii
Load and print labels ............................................................................................................................................................. 44
Manually feed labels ......................................................................................................................................... 44
Label orientation ............................................................................................................................................... 44
3 Supplies, accessories, and parts .......................................................................................................................................................... 47
Order supplies, accessories, and parts ............................................................................................................................... 48
Ordering .............................................................................................................................................................. 48
Replace the toner cartridge .................................................................................................................................................. 49
Toner cartridge information ............................................................................................................................. 49
Remove and replace the toner cartridge ....................................................................................................... 49
Replace the toner collection unit ......................................................................................................................................... 52
Remove and replace the toner collection unit .............................................................................................. 52
Replace the staple cartridge (Optional Inner nisher) ...................................................................................................... 55
Introduction ........................................................................................................................................................ 55
Remove and replace the inner nisher accessory staple cartridge ........................................................... 55
4 Print .......................................................................................................................................................................................................... 59
Print tasks (Windows) ............................................................................................................................................................ 60
How to print (Windows) .................................................................................................................................... 60
Automatically print on both sides (Windows) ............................................................................................... 60
Manually print on both sides (Windows) ........................................................................................................ 61
Print multiple pages per sheet (Windows) .................................................................................................... 61
Select the paper type (Windows) .................................................................................................................... 62
Additional print tasks ........................................................................................................................................ 62
Print tasks (macOS) ............................................................................................................................................................... 64
How to print (macOS) ........................................................................................................................................ 64
Automatically print on both sides (macOS) ................................................................................................... 64
Manually print on both sides (macOS) ........................................................................................................... 65
Print multiple pages per sheet (macOS) ........................................................................................................ 65
Select the paper type (macOS) ........................................................................................................................ 65
Additional print tasks ........................................................................................................................................ 66
Store print jobs on the printer to print later or print privately ........................................................................................ 67
Introduction ........................................................................................................................................................ 67
Create a stored job (Windows) ......................................................................................................................... 67
Create a stored job (macOS) ............................................................................................................................ 68
Print to Job Storage ........................................................................................................................................... 69
Delete a stored job ............................................................................................................................................ 70
Delete a job that is stored on the printer .................................................................................. 70
Change the job storage limit ....................................................................................................... 70
Information sent to printer for Job Accounting purposes ........................................................................... 70
Print from a USB ash drive ................................................................................................................................................. 71
iv ENWW
Enable the USB port for printing ..................................................................................................................... 72
Method one: Enable the USB port from the printer control panel ........................................ 72
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) .............................................................................................................. 72
Print USB documents ........................................................................................................................................ 72
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 74
Enable the high-speed USB port for printing ................................................................................................ 75
Method one: Enable the high-speed USB 2.0 port from the printer control panel
............................................................................................................................................. 75
menus
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web
Server (network-connected printers only) ................................................................................ 75
5 Copy .......................................................................................................................................................................................................... 77
Make a copy ............................................................................................................................................................................. 77
Copy on both sides (duplex) ................................................................................................................................................. 79
Additional copy tasks ............................................................................................................................................................. 80
6 Scan .......................................................................................................................................................................................................... 83
Set up Scan to Email .............................................................................................................................................................. 84
Introduction ........................................................................................................................................................ 84
Before you begin ................................................................................................................................................ 84
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 84
Step two: Congure the Network Identication settings ............................................................................ 85
Step three: Congure the Send to Email feature .......................................................................................... 87
Method one: Basic conguration using the Email Setup Wizard ........................................... 87
Method two: Advanced conguration using the Email Setup ................................................ 90
Step four: Congure the Quick Sets (optional) .............................................................................................. 94
Step ve: Set up Send to Email to use Oice 365 Outlook (optional) ....................................................... 96
Introduction ................................................................................................................................... 96
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 96
Set up Scan to Network Folder ............................................................................................................................................ 98
Introduction ........................................................................................................................................................ 98
Before you begin ................................................................................................................................................ 98
Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 98
Step two: Set up Scan to Network Folder .................................................................................................... 100
Method one: Use the Scan to Network Folder Wizard .......................................................... 100
Method two: Use Scan to Network Folder Setup ................................................................... 102
Step one: Begin the conguration ....................................................................... 102
Step two: Congure the Scan to Network Folder settings .............................. 103
Step three: Complete the conguration ............................................................. 111
ENWW v
Set up Scan to USB Drive .................................................................................................................................................... 113
Introduction ...................................................................................................................................................... 113
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 113
Step two: Enable Scan to USB Drive ............................................................................................................. 114
Step three: Congure the Quick Sets (optional) ......................................................................................... 114
Default scan settings for Scan to USB Drive setup .................................................................................... 115
Default le settings for Save to USB Setup ................................................................................................. 115
Scan to Job Storage ............................................................................................................................................................. 117
Introduction ...................................................................................................................................................... 117
Scan to job storage on the printer ................................................................................................................ 117
Print from job storage on the printer ........................................................................................................... 119
Scan to USB drive ................................................................................................................................................................. 120
Introduction ...................................................................................................................................................... 120
Scan to USB drive ............................................................................................................................................ 120
Use HP JetAdvantage business solutions ........................................................................................................................ 121
Additional scan tasks .......................................................................................................................................................... 122
7 Fax .......................................................................................................................................................................................................... 123
Set up fax .............................................................................................................................................................................. 124
Introduction ...................................................................................................................................................... 124
Set up fax by using the printer control panel ............................................................................................. 124
Change fax congurations .................................................................................................................................................. 125
Fax dialing settings ......................................................................................................................................... 125
General fax send settings .............................................................................................................................. 126
Fax receive settings ........................................................................................................................................ 126
Send a fax ............................................................................................................................................................................. 127
Additional fax tasks ............................................................................................................................................................. 129
8 Manage the printer .............................................................................................................................................................................. 131
Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 132
Introduction ...................................................................................................................................................... 132
How to access the HP Embedded Web Server (EWS) ................................................................................ 132
HP Embedded Web Server features ............................................................................................................. 134
Information tab ........................................................................................................................... 134
General tab .................................................................................................................................. 135
Copy/Print tab ............................................................................................................................. 135
Scan/Digital Send tab ................................................................................................................ 136
Fax tab .......................................................................................................................................... 137
Supplies tab ................................................................................................................................. 138
Troubleshooting tab ................................................................................................................... 138
Security tab ................................................................................................................................. 138
vi ENWW
HP Web Services tab .................................................................................................................. 139
Networking tab ........................................................................................................................... 139
Other Links list ............................................................................................................................ 141
Congure IP network settings ........................................................................................................................................... 142
Printer sharing disclaimer .............................................................................................................................. 142
View or change network settings ................................................................................................................. 142
Rename the printer on a network ................................................................................................................ 142
Manually congure IPv4 TCP/IP parameters from the control panel ...................................................... 143
Manually congure IPv6 TCP/IP parameters from the control panel ...................................................... 143
Link speed and duplex settings .................................................................................................................... 144
Printer security features ..................................................................................................................................................... 146
Introduction ...................................................................................................................................................... 146
Security statements ....................................................................................................................................... 146
Assign an administrator password ............................................................................................................... 147
Use the HP Embedded Web Server (EWS) to set the password ......................................... 147
Provide user access credentials at the printer control panel .............................................. 147
IP Security ......................................................................................................................................................... 148
Encryption support: HP High Performance Secure Hard Disks ................................................................ 148
Lock the formatter .......................................................................................................................................... 148
Energy-conservation settings ........................................................................................................................................... 149
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 149
Set the sleep schedule ................................................................................................................................... 149
HP Web Jetadmin ................................................................................................................................................................. 150
Software and rmware updates ........................................................................................................................................ 150
9 Solve problems ..................................................................................................................................................................................... 151
Customer support ................................................................................................................................................................ 152
Control panel help system ................................................................................................................................................. 152
Reset factory settings ......................................................................................................................................................... 153
Introduction ...................................................................................................................................................... 153
Method one: Reset factory settings from the printer control panel ....................................................... 153
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 153
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 153
Printer does not pick up paper or misfeeds .................................................................................................................... 155
Introduction ...................................................................................................................................................... 155
The printer does not pick up paper .............................................................................................................. 155
The printer picks up multiple sheets of paper ............................................................................................ 157
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 160
Clear paper jams .................................................................................................................................................................. 162
Introduction ...................................................................................................................................................... 162
ENWW vii
Paper jam locations ........................................................................................................................................ 162
Auto-navigation for clearing paper jams ..................................................................................................... 163
Experiencing frequent or recurring paper jams? ....................................................................................... 163
Clear paper jams in the document feeder - 31.13.yz ............................................................................... 164
Clear paper jams in Tray 1 (multipurpose tray) - 13.A1 ............................................................................ 165
Clear paper jams in Tray 2, Tray 3 - 13.A2, 13.A3 ..................................................................................... 166
Clear paper jams in the output bin - 13.E1 ................................................................................................. 167
Clear paper jams in the right door and fuser area - 13.B9, 13.B2, 13.FF .............................................. 168
Resolve print-quality problems ......................................................................................................................................... 170
Introduction ...................................................................................................................................................... 170
Troubleshoot print quality ............................................................................................................................. 171
Update the printer rmware ..................................................................................................... 171
Print from a dierent software program ................................................................................ 171
Check the paper-type setting for the print job ...................................................................... 172
Check the paper type setting on the printer ..................................................... 172
Check the paper type setting (Windows) ........................................................... 172
Check the paper type setting (macOS) ............................................................... 172
Check toner-cartridge status .................................................................................................... 173
Step one: Print the supplies status page ........................................................... 173
Step two: Check supplies status .......................................................................... 173
Print a cleaning page .................................................................................................................. 173
Visually inspect the toner cartridge or cartridges ................................................................. 174
Check paper and the printing environment ............................................................................ 175
Step one: Use paper that meets HP specications .......................................... 175
Step two: Check the environment ....................................................................... 175
Step three: Set the individual tray alignment .................................................... 175
Try a dierent print driver ......................................................................................................... 176
Check the EconoMode settings ................................................................................................ 176
Adjust print density .................................................................................................................... 177
Troubleshoot image defects ..................................................................................................... 177
Improve copy image quality ............................................................................................................................................... 186
Check the scanner glass for dirt and smudges .......................................................................................... 186
Calibrate the scanner ...................................................................................................................................... 187
Check the paper settings ............................................................................................................................... 189
Check the paper selection options ........................................................................................... 189
Check the image-adjustment settings ........................................................................................................ 189
Optimize copy quality for text or pictures ................................................................................................... 189
Edge-to-edge copying .................................................................................................................................... 190
Improve scan image quality ............................................................................................................................................... 191
Check the scanner glass for dirt and smudges .......................................................................................... 191
Check the resolution settings ....................................................................................................................... 192
viii ENWW
Check the color settings ................................................................................................................................. 193
Check the image-adjustment settings ........................................................................................................ 193
Optimize scan quality for text or pictures ................................................................................................... 194
Check the output-quality settings ................................................................................................................ 194
Improve fax image quality .................................................................................................................................................. 196
Check the scanner glass for dirt and smudges .......................................................................................... 196
Check the send-fax resolution settings ....................................................................................................... 197
Check the image-adjustment settings ........................................................................................................ 198
Optimize fax quality for text or pictures ...................................................................................................... 198
Check the error-correction settings ............................................................................................................. 198
Check the t-to-page setting ........................................................................................................................ 199
Send to a dierent fax machine .................................................................................................................... 199
Check the sender's fax machine ................................................................................................................... 199
Solve fax problems .............................................................................................................................................................. 200
Checklist for solving fax problems ............................................................................................................... 201
What type of phone line are you using? ................................................................................. 201
Are you using a surge-protection device? .............................................................................. 201
Are you using a phone company voice-messaging service or an answering machine? . 202
Does your phone line have a call-waiting feature? ............................................................... 202
Check fax accessory status ....................................................................................................... 202
General fax problems ..................................................................................................................................... 203
The fax failed to send ................................................................................................................ 203
No fax address book button displays ...................................................................................... 203
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 203
The header is appended to the top of the page when the overlay option is enabled ..... 203
A mix of names and numbers is in the recipients box .......................................................... 203
A one-page fax prints as two pages ........................................................................................ 204
A document stops in the document feeder in the middle of faxing ................................... 204
The volume for sounds coming from the fax accessory is too high or too low ............... 204
USB ash drive is not responding ..................................................................................................................................... 205
Method one: Enable the USB port from the printer control panel .......................................................... 205
Method two: Enable the USB port from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 205
Index ........................................................................................................................................................................................................... 207
ENWW ix
x ENWW
1 Printer overview
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
●
Warning icons
●
Potential shock hazard
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/A3.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljE72425MFP.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
● Caution: Electric shock
ENWW 11
● Caution: Hot surface
● Caution: Keep body parts away from moving parts
● Caution: Sharp edge in close proximity
● Warning
12 Chapter 1 Printer overview ENWW
Potential shock hazard
Review this important safety information.
● Read and understand these safety statements to avoid an electrical shock hazard.
● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
● Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 13
Printer views
14
4
5
6
7
8
9
11
12
3
2
13
1
10
Locate key features on the printer and the control panel.
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
Locate features on the front of the printer.
Figure 1-1 Printer front view (E72430dn, E72425dn)
Item Description
1 Automatic document feeder cover, for access for clearing jams
2 Automatic document feeder input tray
3 Automatic document feeder output tray
4 8inch Control panel with color touchscreen display (tilts up for easier viewing)
5 Output bin
6 On/o button
7 Right door, for access for clearing jams
8 Tray 1 (multipurpose tray)
14 Chapter 1 Printer overview ENWW
Item Description
14
4
5
6
7
8
9
10
11
12
3
21
13
9 Front door, for access to the toner cartridges
10 Power connection
11 Tray 2
12 Tray 3
13 Hardware integration pocket (HIP), for connecting accessory and third-party devices
14 Easy-access USB port
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
Figure 1-2 Printer front view (E72425dv)
Item Description
1 Automatic document feeder cover, for access for clearing jams
2 Automatic document feeder input tray
3 Automatic document feeder output tray
4 4.3inch Control panel with color touchscreen display (tilts up for easier viewing)
5 Output bin
6 On/o button
7 Right door, for access for clearing jams
ENWW Printer views 15
Item Description
11 2
1
4
5
6
7
9
10
3
8
12
8 Tray 1 (multipurpose tray)
9 Front door, for access to the toner cartridges
10 Power connection
11 Tray 2
12 Tray 3
13 Hardware integration pocket (HIP), for connecting accessory and third-party devices
14 Easy-access USB port
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
Figure 1-3 Printer front view (E72425a)
Item Description
1 Scanner cover, for protect for scanning glass
2 4.3inch Control panel with color touchscreen display (tilts up for easier viewing)
3 Output bin
4 On/o button
5 Right door, for access for clearing jams
6 Tray 1 (multipurpose tray)
7 Front door, for access to the toner cartridges
8 Power connection
16 Chapter 1 Printer overview ENWW
Item Description
1
2
3
9 Tray 2
10 Tray 3
11 Easy-access USB port
12 Hardware integration pocket (HIP), for connecting accessory and third-party devices
Printer back view
Locate features on the back of the printer.
Figure 1-4 Printer back view
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
Item Description
1 Formatter cover
2 Interface ports
3 Serial number and product number label
ENWW Printer views 17
Interface ports
2
1
3
4
Locate the interface ports on the printer formatter.
Figure 1-5 Interface ports view
Item Description
1 USB host ports for connecting external USB devices (these ports might be covered)
2 Slot for a cable-type security lock
3 Local area network (LAN) Ethernet (RJ-45) network port
NOTE: For easy-access USB printing, use the USB port near the control panel.
4 Hi-Speed USB 2.0 printing port
18 Chapter 1 Printer overview ENWW
Control-panel view
?i
12:42 PM
1
7
6
23
45
8
The control panel provides access to the printer features and indicates the current status of the printer.
●
How to use the touchscreen control panel
NOTE: Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button. Touch the Home button on the left
side of the printer control panel, or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
Figure 1-6 8 inch Control-panel view (E72430dn, E72425dn)
ENWW Printer views 19
Figure 1-7 4.3 inch Control-panel view (E72425dv, E72425a)
2 3 4
5
6
7
1
8
Item Control Description
1
2 Reset button The Reset button returns the printer to default settings and is always present if users
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
4
Home button
Information button
Touch the Home button to return to the Home screen.
are not logged in. The Reset button is not present when the Sign Out button is present.
Touch the Reset button to resume and release jobs from the previous pause state and
interrupt mode, reset the quick copy count in the copy count eld, exit special modes,
reset the display language and the keyboard layout.
Touch the Sign Out button to sign out of the printer. The printer restores all options to
the default settings.
NOTE: This button displays only if the administrator has congured the printer to
require permission for access to features.
Touch the information button to access a screen that provides access to several types
of printer information. Touch the buttons at the bottom of the screen for the following
information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the printer using a
phone, tablet, or other device with Wi-Fi.
● Wireless: View or change wireless connection settings (only when an optional
wireless accessory is installed).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer using
HP Web Services (ePrint).
5
Help button
Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
20 Chapter 1 Printer overview ENWW
Item Control Description
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access
7 Copy button Touch the Copy button to start a copy job.
8 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The current
How to use the touchscreen control panel
Perform the following actions to use the printer touchscreen control panel.
Action Description Example
more applications.
NOTE: The available applications vary by printer. The administrator can congure
which applications appear and the order in which they appear.
page is highlighted. Swipe the screen sideways to scroll between pages.
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 21
Printer specications
●
Technical specications
●
Supported operating systems
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljE72425MFP.
Technical specications
Model name E72425a E72425dv E72425dn E72430dn
Product number 5CM69A 5CM70A 5CM71A 5CM72A
Paper handling Tray 1 (100-sheet capacity) Included Included Included Included
Tray 2 (520-sheet capacity) Included Included Included Included
Tray 3 (520-sheet capacity) Included Included Included Included
2 x 520-sheet paper feeder Optional Optional Optional Optional
Printer cabinet Optional Optional Optional Optional
Inner nisher accessory Optional Optional Optional Optional
● 2/3 hole punch
accessory
● 2/4 hole punch
accessory
● Swedish hole punch
accessory
HP Job separator Optional Optional Optional Optional
HP Second exit Optional Optional Optional Optional
Automatic duplex printing Included Included Included Included
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Hi-Speed USB 2.0 Included Included Included Included
Print server for wireless
network connectivity
Walk-up USB port Included Included Included Included
Optional Optional Optional Optional
Optional Optional Optional Optional
Optional Optional Optional Optional
Included Included Included Included
Optional Optional Optional Optional
Hardware Integration Pocket
for connecting accessory and
third-party devices
HP Internal USB Ports Optional Optional Optional Optional
Included Included Included Included
22 Chapter 1 Printer overview ENWW
Model name E72425a E72425dv E72425dn E72430dn
Product number 5CM69A 5CM70A 5CM71A 5CM72A
HP Jetdirect 3100w BLE/NFC/
Wireless Accessory
HP Jetdirect 2900nw Print
Server accessory for wireless
connectivity
Wi-Fi Bluetooth Low Energy
(BLE) Direct
Memory 1.25 GB base memory
NOTE: The base memory is
expandable to 3.25 GB by
adding a DIMM memory
module.
Mass storage 16 GB embedded Multi-Media
Controller (eMMC)
500 GB HP Secure HighPerformance Hard Disk
Security HP Master Systems
Operations Key for encrypting
all data that passes through
the printer
Control-panel display 8 inch Color touchscreen
control panel
Optional Optional Optional Optional
Optional Optional Optional Optional
Not available Not available Not available Not available
Included Included Included Included
Included Included Included Included
Optional Optional Optional Optional
Included Included Included Included
Not available Not available Included Included
4.3 inch Color touchscreen
control panel
Print Prints 25 pages per minute
(ppm) on A4-size paper and
on letter-size paper
Prints 30 pages per minute
(ppm) on A4-size paper and
on letter-size paper
USB printing Included Included Included Included
Mobile/cloud printing Not available Not available Not available Not available
Print to Job Storage Included Included Included Included
Fax Analog fax kit Optional Optional Optional Optional
Copy and Scan Scans 45 pages per minute
(ppm) on A4 and letter-size
paper
100-page automatic
document feeder with reverse
duplex copying and scanning
HP EveryPage Technologies
including ultrasonic multi-feed
detection
Included Included Not available Not available
Included Included Included Not available
Not available Not available Not available Included
Not available Included Included Included
Not available Included Included Included
Not available Not available Not available Not available
ENWW Printer specications 23
Model name E72425a E72425dv E72425dn E72430dn
Product number 5CM69A 5CM70A 5CM71A 5CM72A
Scan to Job Storage Optional Optional Optional Optional
Digital Send Send documents to E-mail,
USB, and shared folders on a
network
Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer, www.hp.com/support/ljE72425MFP, to download the print driver or the
software installer to install the HP print driver
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Included Included Included Included
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
24 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
macOS 10.14 Mojave, macOS 10.13 High
Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
Notes
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
www.hp.com/support/ljE72425MFP for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is
approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a
USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the
network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent
from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account.
The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard
do not install this service.
To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then
select Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.
ENWW Printer specications 25
Printer dimensions
2
3
1
1
2
3
Table 1-3 Dimensions of the E72425a, E72425dv, E72425dn and E72430dn models
Printer fully closed Printer fully opened
1. Height a model: 733 mm
dv and dn models: 820 mm
2. Depth a and dv models: 690 mm
dn model: 725 mm
3. Width a model: 566 mm
dv and dn models: 566 mm
Weight a model: 57.7 kg
dv model: 61.6 kg
dn models: 63.1 kg
▲ These values are subject to change. For current information, go to www.hp.com/support/ljE72425MFP.
a model: 1200 mm
dv and dn models: 1212 mm
a model: 1074 mm
dv and dn models: 1113 mm
a model: 936 mm
dv and dn models: 936 mm
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljE72425MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
26 Chapter 1 Printer overview ENWW
Operating-environment range
Table 1-4 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C 10° to 32.5°C
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to www.hp.com/support/ljE72425MFP for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW Printer hardware setup and software installation 27
28 Chapter 1 Printer overview ENWW
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