Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 10/2019
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
macOS is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in
the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Supported operating systems ......................................................................................................................... 11
Mobile printing solutions .................................................................................................................................. 13
Power consumption, electrical specications, and acoustic emissions .................................................... 16
Operating-environment range ........................................................................................................................ 16
Printer hardware setup and software installation ............................................................................................................ 16
2 Paper trays .............................................................................................................................................................................................. 17
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 18
Tray 1 paper orientation ................................................................................................................................... 19
Use alternative letterhead mode .................................................................................................................... 21
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 21
Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................................... 22
Load Trays 2, 3, 4, and 5 .................................................................................................................................. 22
Trays 2, 3, 4, and 5 paper orientation ............................................................................................................ 24
Use alternative letterhead mode .................................................................................................................... 25
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 25
Load and print envelopes ..................................................................................................................................................... 26
3 Supplies, accessories, and parts .......................................................................................................................................................... 29
Order supplies, accessories, and parts ............................................................................................................................... 30
Replace the toner cartridges ................................................................................................................................................ 31
Toner-cartridge information ............................................................................................................................ 31
Remove and replace the cartridges ................................................................................................................ 32
Replace the toner-collection unit ........................................................................................................................................ 35
Toner-collection unit information ................................................................................................................... 35
Remove and replace the toner-collection unit .............................................................................................. 35
How to print (Windows) .................................................................................................................................... 40
Automatically print on both sides (Windows) ............................................................................................... 40
Manually print on both sides (Windows) ........................................................................................................ 41
Print multiple pages per sheet (Windows) .................................................................................................... 41
Select the paper type (Windows) .................................................................................................................... 42
How to print (macOS) ........................................................................................................................................ 44
Automatically print on both sides (macOS) ................................................................................................... 44
Manually print on both sides (macOS) ........................................................................................................... 45
Print multiple pages per sheet (macOS) ........................................................................................................ 45
Select the paper type (macOS) ........................................................................................................................ 45
Store print jobs on the printer to print later or print privately ........................................................................................ 47
Create a stored job (Windows) ......................................................................................................................... 47
Create a stored job (macOS) ............................................................................................................................ 48
Print a stored job ............................................................................................................................................... 49
Delete a stored job ............................................................................................................................................ 50
Delete a job that is stored on the printer .................................................................................. 50
Change the job storage limit ....................................................................................................... 50
Information sent to printer for Job Accounting purposes ........................................................................... 50
Print from a USB ash drive ................................................................................................................................................. 51
Enable the USB port for printing ..................................................................................................................... 52
ivENWW
Method one: Enable the USB port from the printer control panel ........................................ 52
Method two: Enable the USB port from the HP Embedded Web Server (network-
Print USB documents ........................................................................................................................................ 52
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 54
Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ................... 54
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server
View or change network settings ................................................................................................................... 64
Rename the printer on a network ................................................................................................................... 64
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 65
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 65
Link speed and duplex settings ....................................................................................................................... 66
Printer security features ....................................................................................................................................................... 68
Assign an administrator password ................................................................................................................. 69
Use the HP Embedded Web Server (EWS) to set the password ............................................ 69
Provide user access credentials at the printer control panel ................................................. 69
IP Security ........................................................................................................................................................... 70
Encryption support: HP High Performance Secure Hard Disks .................................................................. 70
Lock the formatter ............................................................................................................................................ 70
Set the sleep timer and congure the printer to use 1 watt or less of power ......................................... 71
ENWWv
Set the sleep schedule ...................................................................................................................................... 71
Set the idle settings .......................................................................................................................................... 72
HP Web Jetadmin ................................................................................................................................................................... 72
Software and rmware updates .......................................................................................................................................... 72
Customer support .................................................................................................................................................................. 73
Control panel help system .................................................................................................................................................... 74
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 75
Printer does not pick up paper or misfeeds ....................................................................................................................... 77
The printer does not pick up paper ................................................................................................................. 77
The printer picks up multiple sheets of paper .............................................................................................. 80
Clear paper jams ..................................................................................................................................................................... 84
Jam locations ..................................................................................................................................................... 84
Auto-navigation for clearing paper jams ....................................................................................................... 85
Experiencing frequent or recurring paper jams? .......................................................................................... 85
Clear paper jams in Tray 1 (13.A1) .................................................................................................................. 85
Clear paper jams in Tray 2 (13.A2) .................................................................................................................. 87
Clear paper jams in Tray 3, Tray 4, or Tray 5 (13.A3, 13.A4, 13.A5) ......................................................... 90
Clear paper jams in the right door and fuser area (13.B) ............................................................................ 93
Clear paper jams in the output bin (13.E1) .................................................................................................... 98
Resolving color print quality problems ............................................................................................................................ 100
Update the printer rmware ..................................................................................................... 101
Print from a dierent software program ................................................................................ 101
Check the paper-type setting for the print job ...................................................................... 102
Check the paper type setting on the printer ..................................................... 102
Check the paper type setting (Windows) ........................................................... 102
Check the paper type setting (macOS) ............................................................... 102
Check toner-cartridge status .................................................................................................... 103
Step one: Print the Supplies Status Page .......................................................... 103
Step two: Check supplies status .......................................................................... 103
Print a cleaning page .................................................................................................................. 103
viENWW
Visually inspect the toner cartridge or cartridges ................................................................. 104
Check paper and the printing environment ............................................................................ 105
Step one: Use paper that meets HP specications .......................................... 105
Step two: Check the environment ....................................................................... 105
Step three: Set the individual tray alignment .................................................... 105
Try a dierent print driver ......................................................................................................... 106
Troubleshoot color quality ............................................................................................................................. 107
Calibrate the printer to align the colors .................................................................................. 107
The computer is unable to communicate with the printer ....................................................................... 116
The printer is using incorrect link and duplex settings for the network ................................................. 117
New software programs might be causing compatibility problems ....................................................... 117
The computer or workstation might be set up incorrectly ....................................................................... 117
The printer is disabled, or other network settings are incorrect ............................................................. 117
Index ........................................................................................................................................................................................................... 119
ENWWvii
viiiENWW
1Printer overview
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
●
Warning icons
●
Potential shock hazard
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE55040.
For more information:
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
●Caution: Electric shock
ENWW1
●Caution: Hot surface
●Caution: Keep body parts away from moving parts
●Caution: Sharp edge in close proximity
●Warning
Potential shock hazard
Review this important safety information.
2Chapter 1 Printer overviewENWW
●Read and understand these safety statements to avoid an electrical shock hazard.
●Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
●Read and understand all instructions in the user guide.
●Observe all warnings and instructions marked on the product.
●Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
●Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
●Unplug this product from wall outlets before cleaning.
●Do not install or use this product near water or when you are wet.
●Install the product securely on a stable surface.
●Install the product in a protected location where no one can step on or trip over the power cord.
ENWWPotential shock hazard3
Printer views
2
7
8
1
3
4
5
6
9
10
Identify certain parts of the printer and the control panel.
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
Locate features on the front of the printer.
NumberItem
1Standard output bin
2Control panel with color touchscreen display
3Hardware integration pocket for connecting accessory and third-party devices
4Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
5Right door (access to the fuser and for clearing jams)
6Tray 1
7Model name
8Tray 2
9Front door (access to the toner cartridges)
10On/o button
4Chapter 1 Printer overviewENWW
Printer back view
1
2
3
4
5
1
3
2
Locate features on the back of the printer.
NumberItem
1Toner-collection-unit door
2Formatter (contains the interface ports)
3Power connection
4Serial number and product number label
5Formatter cover
Interface ports
Locate the interface ports on the printer formatter.
NumberItem
1Local area network (LAN) Ethernet (RJ-45) network port
ENWWPrinter views5
NumberItem
2Hi-Speed USB 2.0 printing port
3USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
6Chapter 1 Printer overviewENWW
Control-panel view
4
6
7
5
8
2
3
1
The Home screen provides access to the printer features and indicates the current status of the printer.
●
How to use the touchscreen control panel
Return to the Home screen at any time by selecting the Home button.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
NumberItemDescription
1Reset buttonSelect the Reset button to clear changes, release the printer from a
paused state, display the Message Center if there are errors, and
restore the default settings.
2Sign In or Sign Out buttonSelect the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer
restores all options to the default settings.
NOTE: This button displays only if the administrator has
congured the printer to require permission for access to features.
3
Information button
Select the Information button to access a screen that provides
access to several types of printer information. Select the following
buttons on the Information screen for printer information:
●Display Language: Change the language setting for the
current user session.
●Sleep Mode: Place the printer into sleep mode.
●Wi-Fi Direct: View information for how to connect directly to
the printer using a phone, tablet, or other device with Wi-Fi.
●Wireless: View or change wireless connection settings
(wireless accessory equipped models only).
●Ethernet: View or change Ethernet connection settings.
●HP Web Services: View information to connect and print to the
printer using HP Web Services (ePrint).
4
Help button
Select the Help button to open the embedded help system.
ENWWPrinter views7
NumberItemDescription
5Current timeDisplays the current time.
6Applications areaSelect any of the icons to open the application. Swipe the screen
sideways to access more applications.
NOTE: The available applications vary by printer. The
administrator can congure which applications appear and the
order in which they appear.
7Home-screen page indicatorIndicates the number of pages on the Home screen or in an
application. The current page is highlighted. Swipe the screen
sideways to scroll between pages.
8
Home button
How to use the touchscreen control panel
Perform the following actions to use the printer touchscreen control panel.
Table 1-1 Touchscreen control panel actions
ActionDescriptionExample
TouchTouch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Select the Home button to return to the Home screen.
Touch the Settings icon to open the Settings app.
8Chapter 1 Printer overviewENWW
Table 1-1 Touchscreen control panel actions (continued)
ActionDescriptionExample
SwipeTouch the screen and then move your nger
horizontally to scroll the screen sideways.
ScrollTouch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWWPrinter views9
Printer specications
Determine the specications for your printer model.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljE55040.
Technical specications
Review the printer technical specications.
Product numbers for each model
●E55040dn - #3GX99A
Table
1-2 Paper handling specications
Paper handling featuresE55040dn
Tray 1 (100-sheet capacity)Included
Tray 2 (550-sheet capacity)Included
Tray 3 (1 x 550-sheet paper feeder)
NOTE: Can accept up to three 1 x 550-sheet paper feeders.
Printer standOptional
Automatic duplex printingIncluded
Table 1-3 Connectivity specications
Connectivity featuresE55040dn
10/100/1000 Ethernet LAN connection with IPv4 and IPv6Included
Hi-Speed USB 2.0Included
Easy-access USB port for printing from a USB Flash/thumb driveIncluded
Hardware Integration Pocket for connecting accessory and third-party devicesIncluded
HP Internal USB PortsOptional
Optional
HP Jetdirect 3000w Accessory for Wi-Fi, NFC, and proximity card readerOptional
10Chapter 1 Printer overviewENWW
Table 1-3 Connectivity specications (continued)
Connectivity featuresE55040dn
HP Jetdirect 3100w Accessory for Wi-Fi, NFC, BLE, and proximity card reader
NOTE: The HP Jetdirect 3000w NFC/ and the 3100w BLE/NFC Wireless Accessories require
the HP Internal USB ports accessory (B5L28A) or must be connected via the rear host USB
port.
Integrated HP and Wi-Fi Direct functionality for printing from mobile devicesNot included
HP Jetdirect 2900nw Print Server accessory for Wi-Fi and second Ethernet portOptional
Optional
Table 1-4 Print specications
Print featuresE55040dn
Prints 38 pages per minute (ppm) on A4 and 40 ppm on letter-size paperIncluded
Easy-access USB port for printing from a USB Flash/thumb driveIncluded
Store jobs in the printer memory to print later or print privatelyOptional
Table 1-5 Other specications
Other featuresE55040dn
Memory: 1 GB base memory
Included
NOTE: Memory reported on conguration page will change from 1 GB to 2 GB with
optional 1 GB Slim DIMM installed (G6W84A)
Storage: 8GB eMMCIncluded
Security: HP Trusted Platform Module (TPM)Optional
Control-panel display: 4.3 in color touchscreenIncluded
Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/colorljE55040 to download the print driver or the
software installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the printer support page, and then use HP Easy Start to install the HP print driver.
ENWWPrinter specications11
1.Go to 123.hp.com/LaserJet.
2.Follow the steps provided to download the printer software.
Table 1-6 Supported operating systems and print drivers
Operating systemPrint driver (for Windows, or the installer on the web for macOS)
Windows 7, 32-bit and 64-bitThe “HP PCL 6” printer-specic print driver is installed for this operating system as part of
the software installation.
Windows 8.1, 32-bit and 64-bitThe “HP PCL-6” V4 printer-specic print driver is installed for this operating system as part
of the software installation.
Windows 10, 32-bit and 64-bitThe “HP PCL-6” V4 printer-specic print driver is installed for this operating system as part
of the software installation.
Windows Server 2008 R2, SP 1, 64-bitThe PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bitThe PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bitThe PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bitThe PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2019, 64-bitThe PCL 6 printer-specic print driver is available for download from the printer-support
website. Download the driver, and then use the Microsoft Add Printer tool to install it.
macOS 10.13 High Sierra, macOS 10.14
Mojave
Download HP Easy Start from 123.hp.com/LaserJet, and then use it to install the print
driver.
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to
www.hp.com/support/colorljE55040.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click Specications.
Table 1-7 Minimum system requirements
WindowsmacOS
●Internet connection
●Dedicated USB 1.1 or 2.0 connection or a network connection
●2 GB of available hard-disk space
●1 GB RAM (32-bit) or 2 GB RAM (64-bit)
●Internet connection
●Dedicated USB 1.1 or 2.0 connection or a network connection
●1.5 GB of available hard-disk space
12Chapter 1 Printer overviewENWW
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less than
100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is
found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is
found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will
then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web
packs downloaded from www.hp.com for the printer and installed through the Add Printer wizard do not install
this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/
Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.
Mobile printing solutions
HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device.
To see the full list and to determine the best choice, go to www.hp.com/go/MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing capabilities are supported.
●Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)
●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●HP Smart app
●Google Cloud Print
●AirPrint
●Android Printing
●HP Roam
Printer dimensions
Make sure your printer environment is large enough to accommodate the printer.
ENWWPrinter specications13
Figure 1-1 Printer dimensions
1
1
2
2
3
3
3
2
2
1
3
DimensionPrinter fully closedPrinter fully opened
1. Height399 mm (15.7 in)399 mm (15.7 in)
2. Depth479 mm (18.9 in)771 mm (30.4 in)
3. Width458 mm (18.0 in)826 mm (32.5 in)
Weight27.5 kg (60.6 lb)27.5 kg (60.6 lb)
Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder
DimensionAccessory fully closedAccessory fully open
1. Height130 mm (5.1 in)130 mm (5.1 in)
2. Depth458 mm (18.0 in)771 mm (30.4 in)
3. Width458 mm (18.0 in)853 mm (33.6 in)
Weight5.8 kg (12.8 lb)5.8 kg (12.8 lb)
14Chapter 1 Printer overviewENWW
Figure 1-3 Dimensions for the printer cabinet and stand
1
2
2
3
1
2
2
3
3
1
DimensionAccessory fully closedAccessory fully open
1. Height295 mm (11.6 in)295 mm (11.6 in)
2. Depth465 mm (18.3 in)900 mm (35.4 in)
3. Width460 mm (18.1 in)
This value is subject to change. For current
information, go to www.hp.com/support/
colorljE55040.
Weight17.7 kg (39 lb)
This value is subject to change. For current
information, go to www.hp.com/support/
colorljE55040.
Figure 1-4 Dimensions for the printer with one 1 x 550-sheet tray and the cabinet/stand
460 mm (18.1 in)
17.7 kg (39 lb)
This value is subject to change. For current
information, go to www.hp.com/support/
colorljE55040.
DimensionPrinter and accessories fully closedPrinter and accessories fully opened
1. Height876 mm (34.5 in)876 mm (34.5 in)
2. Depth479 mm (18.9 in)900 mm (35.4 in)
ENWWPrinter specications15
DimensionPrinter and accessories fully closedPrinter and accessories fully opened
3. Width458 mm (18.0 in)853 mm (33.6 in)
Weight51.1 kg (112.7 lb)51.1 kg (112.7 lb)
Power consumption, electrical specications, and acoustic emissions
In order to operate properly, the printer must be in an environment that meets certain power specications.
See www.hp.com/support/colorljE55040 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
In order to operate properly, the printer must be in an environment that meets certain specications.
Table 1-8 Operating-environment specications
EnvironmentRecommendedAllowed
Temperature17° to 25°C (62.6° to 77°F)10° to 32.5°C (50° to 91°F)
Relative humidity30% to 70% relative humidity (RH)10% to 80% RH
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to www.hp.com/support/colorljE55040 for HP's all-inclusive help for the printer, which includes the following
information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
●Find instructions about how to use the Microsoft Add Printer tool
16Chapter 1 Printer overviewENWW
2Paper trays
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.
●
Introduction
●
Load paper to Tray 1 (multipurpose tray)
●
Load paper to Trays 2, 3, 4, and 5
●
Load and print envelopes
●
Load and print labels
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/colorljE55040.
For more information:
HP's all-inclusive help for the printer includes the following information:
●Install and congure
●Learn and use
●Solve problems
●Download software and rmware updates
●Join support forums
●Find warranty and regulatory information
Introduction
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
All trays must be closed while moving the printer.
Keep hands out of paper trays or drawers when closing.
ENWW17
Load paper to Tray 1 (multipurpose tray)
The following information describes how to load paper into Tray 1.
●
Load Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
●
Use alternative letterhead mode
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
Load Tray 1 (multipurpose tray)
Tray 1 holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.
1.Open Tray 1.
2.Pull out the tray extension to support the paper.
18Chapter 2 Paper traysENWW
3.Spread the paper guides to the correct size, and
then load paper in the tray. For information about
how to orient the paper, see Tray 1 paper
orientation on page 19.
4.Make sure that the paper ts under the ll line on
the paper guides.
5.Adjust the side guides so that they lightly touch the
paper stack, but do not bend it.
Tray 1 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
ENWWLoad paper to Tray 1 (multipurpose tray)19
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
123
123
123
123
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more
information, see Use alternative letterhead mode on page 21.
Table 2-1 Tray 1 paper orientation
Paper typeImage OrientationSingle-sided printingDuplex printing or with Alternative Letterhead
Mode enabled
Letterhead or
preprinted
Letterhead or
preprinted
PortraitFace-down
Top edge leading into the product
LandscapeFace-down
Top edge toward the back of the product
Face-up
Bottom edge leading into the product
Face-up
Top edge toward the back of the product
PrepunchedPortrait or landscapeHoles toward the back of the productHoles toward the back of the product
20Chapter 2 Paper traysENWW
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