HP Jetdirect 2700w Setup and Install

HP Jetdirect 2700w USB Solution Print Server

Setup Guide

HP Jetdirect 2700w USB Solution Print Server

Setup Guide

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Applicable product: J8026A

3, 11/201

Edition

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Table of contents

1 Introduction ...................................................................................................................... 1

What you need for installation ................................................................................................... 1

For more information ................................................................................................................ 2

2 Installation ....................................................................................................................... 3

Verify printer operation ............................................................................................................. 3

Install the hardware .................................................................................................................. 3

Verify print server operation ...................................................................................................... 5

Configure the print server using the HP Embedded Web Server ..................................................... 6

3 Troubleshooting ................................................................................................................ 7

HP Jetdirect configuration page ................................................................................................. 7

Reset to factory defaults ............................................................................................................ 8

HP LaserJet printer/MFP reset ..................................................................................... 8

Service menu example ............................................................................................... 8

Network computers cannot communicate with the printer .............................................................. 9

Configured channel does not match the configuration page ........................................................ 10

Improve reception and performance ......................................................................................... 10

Firmware download failure ..................................................................................................... 10

Appendix A Glossary ........................................................................................................ 12

Wireless LAN terms and concepts ............................................................................................ 12

Access point ........................................................................................................... 12

Peer-to-peer mode ................................................................................................... 12

Channels ............................................................................................................... 12

Encryption .............................................................................................................. 13

Infrastructure mode .................................................................................................. 14

Security type ........................................................................................................... 14

Service Set Identifiers (SSID) ..................................................................................... 14

Signal range .......................................................................................................... 15

Network printing terms and concepts ........................................................................................ 15

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Client-server printing ................................................................................................ 15

Peer-to-peer (direct mode) printing ............................................................................. 16

Network protocols ................................................................................................... 16

Network address .................................................................................................... 16

Hardware address .................................................................................................. 16

Appendix B Solution summary .......................................................................................... 17

HP support software ............................................................................................................... 17

Embedded services ................................................................................................................ 17

Supported network protocols ................................................................................................... 18

Appendix C Specifications .................................................................................................. 20

Network (for print server setup) ................................................................................................ 20

Electrical ............................................................................................................................... 20

Environmental ........................................................................................................................ 20

Electromagnetic ..................................................................................................................... 21

Acoustic ................................................................................................................................ 21

Radio characteristics .............................................................................................................. 21

HP subassemblies .................................................................................................... 21

Channel frequencies ................................................................................................ 21

Safety ................................................................................................................................... 22

Wireless telecommunications ................................................................................................... 22

Appendix D Regulatory statements .................................................................................... 23

FCC statement ....................................................................................................................... 23

Regulatory Model Identification Number ................................................................................... 24

Canada ................................................................................................................................ 24

Regulatory wireless statements and required markings ................................................................ 24

Exposure to radio frequency radiation ....................................................................... 25

Notice to users in Argentina ..................................................................................... 25

Notice to users in Brazil ........................................................................................... 25

Notice to users in Canada ....................................................................................... 25

Notice to users in China .......................................................................................... 25

European Union regulatory notice ............................................................................. 26

Notice to users in Indonesia ..................................................................................... 27

Notice to users in Korea .......................................................................................... 27

Notice to users in Mexico ......................................................................................... 27

Notice to users in Singapore .................................................................................... 27

Notice to users in South Africa .................................................................................. 27

Notice to users in the Ukraine ................................................................................... 27

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Environmental product stewardship program ............................................................................. 28

Disposal of waste equipment by users in private households in the European Union ........ 28

Ukraine RoHS ......................................................................................................... 29

Turkey RoHS ........................................................................................................... 29

China RoHS ........................................................................................................... 30

Appendix E Service and support ........................................................................................ 31

Hewlett-Packard limited warranty statement ............................................................................... 31

Your authorized dealer ............................................................................................ 32

Service billing (out of warranty) ................................................................................ 33

Service outside the USA ........................................................................................... 33

Local warranty statements ....................................................................................................... 33

Australia and New Zealand ..................................................................................... 33

Customer support ................................................................................................................... 33

HP support online .................................................................................................... 33

HP support by phone ............................................................................................... 33

Product accessibility ............................................................................................................... 34

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1 Introduction

What you need for installation

●

For more information

●

Thank you for purchasing the HP Jetdirect 2700w USB Solution Print Server.

NOTE: The HP Jetdirect 2700w Print Server complies with IEEE 802.11 wireless standards.

What you need for installation

You need the following:

The HP Jetdirect 2700w USB Solution Print Server.

●

A supported Microsoft Windows, Apple Macintosh, or Linux/Unix computer.

●

An 802.11b, g, or n wireless LAN (WLAN) interface card must be installed.

The following operating systems are supported:

Microsoft Windows Server 2003, Windows Server 2008, Windows 7, Windows Vista,

◦

Windows XP

Mac OS X 10.4 and later

◦

UNIX/Linux: Hewlett-Packard HP-UX, Sun Microsystems Solaris, IBM AIX, HP MPE-i, RedHat

◦

Linux, SuSE Linux

For a complete list of supported operating systems, see

A supported HP printer or multifunction peripheral (MFP). Go to

●

to see a current list of supported printers and MFPs.

Your printer/MFP must be operating properly. Use the documentation supplied with your printer/ MFP to assemble and test the device.

For wireless infrastructure mode only: An access point, wireless router, or Apple AirPort base

●

station. The HP Jetdirect 2700w USB Solution Print Server allows your printer to be accessible on a WLAN through a specific access point.

Embedded services on page 17.

http://www.hp.com/go/jetdirect

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In station (infrastructure) mode, an access point allows wireless devices to connect to your LAN (wired or wireless). For more information, see

Infrastructure mode on page 14.

What you need for installation

For supported Windows systems, the software driver for the printer/MFP.

●

When using the CD-ROM supplied with your network-ready printer/MFP, the network installation software includes the driver.

If necessary, you can obtain the printer/MFP driver from one of the following sources:

The printer/MFP CD-ROM supplied with your network-ready device

◦

HP’s support Web site:

◦

The latest firmware for the printer/MFP.

●

www.hp.com/go/support

For more information

For support information, see Service and support on page 31.

For additional configuration information about HP print servers, including the HP Jetdirect 2700w Print Server, see the HP Jetdirect Print Servers Administrator’s Guide in Adobe Acrobat Reader PDF format. This guide is available at

For Adobe Acrobat PDF format documents, Adobe Acrobat Reader 4.0 or greater is required. Adobe Acrobat Reader is available free from Adobe’s Web site at:

readstep.html.

NOTE: For Adobe Acrobat PDF format documents, the Adobe Acrobat Reader must be installed and

available on your system.

If you have difficulty viewing PDF documents, upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated.

Documents provided in PDF format are compatible with screen readers used for accessibility.

www.hp.com/go/jetdirect

www.adobe.com/products/acrobat/

2 Chapter 1 Introduction ENWW

2 Installation

Verify printer operation

●

Install the hardware

●

Verify print server operation

●

Configure the print server using the HP Embedded Web Server

●

Verify printer operation

To verify that your printer/MFP is working properly, print a configuration page. The configuration page displays the operating status of the printer/MFP.

The steps to print a configuration page can vary with the printer/MFP model. For most printers/MFPs with a control panel, a menu map is provided to navigate the control panel menus. To print a configuration page, use the menu map or see your printer/MFP documentation for specific instructions.

NOTE: The name of the printer configuration page might also vary by printer type.

Install the hardware

CAUTION: HP Jetdirect print servers contain electronic components that can be

damaged by static electricity through electrostatic discharge (ESD). To prevent ESD

damage, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Avoid touching electronic components or circuit paths.

1. Upgrade the firmware on your printer/MFP. (See the printer/MFP's setup or user guide for

firmware upgrade instructions.)

2. After the firmware is upgraded, plug the USB connector on the HP Jetdirect 2700w Print Server

into the printer/MFP's USB connector on the back of the device. Tighten the thumb screws and ensure that the print server is held securely in place.

NOTE: Only those printers/MFPs listed in the section What you need for installation on page 1

are compatible with the HP Jetdirect 2700w Print Server.

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Verify printer operation

3. Turn off and then restart the printer/MFP.

4. Verify that the printer/MFP is connected to your network using a network cable.

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Verify print server operation

1. Print an HP Jetdirect configuration page to check for status messages.

The steps to print a configuration page can vary with the printer/MFP model. For most printers/ MFPs with a control panel, a menu map is provided to navigate the control panel menus. To print a configuration page, use the menu map or see your printer/MFP documentation for specific instructions.

2. If a message other than PRINT SERVER READY appears, try the following:

Verify that the printer/MFP uses the latest firmware.

●

Verify that the HP Jetdirect 2700w Print Server is firmly attached to the printer/MFP.

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Turn off the printer/MFP, reinstall the HP Jetdirect 2700w Print Server, and turn on the

●

printer/MFP. Check for any displayed messages.

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Verify print server operation

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