Hp JETDIRECT 170X installation and configuration guide

hp jetdirect

network

printing

installation

and

print servers

configuration

guide

model

170x

Installation and

Configuration Guide

HP Jetdirect 170X

External Print Server

©Copyright Hewlett-Packard
Company 1997-2002. All rights
reserved.

Reproduction, adaptation, or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.

Publication number

J3258-90001
First Edition, October 2002

Applicable Products: J3258B

War rant y

The information contained in this
document is subject to change
without notice.

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Table of Contents

1. Introduction

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

For Further Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Network Printing Basics. . . . . . . . . . . . . . . . . . . . . . . 1-3

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Configuration for Network Printing. . . . . . . . . . 1-5

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Electronic Services . . . . . . . . . . . . . . . . . . . . . . . 1-6

HP Support By Phone . . . . . . . . . . . . . . . . . . . . . 1-7

2. Where Do I Begin?

Which CD-ROM Do I Use? . . . . . . . . . . . . . . . . . . . . . 2-2

Do You Have Everything That You Need? . . . . . . . . 2-3

A working network with an available network

connection . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

For Windows systems, the printer’s

software driver. . . . . . . . . . . . . . . . . . . . . . . 2-3

Other HP Installation Software . . . . . . . . . . . . . . . . . 2-4

Install Network Printer Wizard (Windows). . . . 2-5

HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . 2-6

HP IP/IPX Printer Gateway for NDPS . . . . . . . 2-8

3. Installing the HP Jetdirect 170X Print Server

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Install the 170X Hardware. . . . . . . . . . . . . . . . . . . . . 3-3

Print a 170X Configuration Page . . . . . . . . . . . . . . . . 3-4

iii

4. Using the CD-ROM to Install the Printer on Your
System

Microsoft or Novell NetWare Networks . . . . . . . . . . . 4-2

To Use the HP Install Network Printer Wizard 4-3

To View Documents on the CD-ROM. . . . . . . . . . . . . 4-6

5. Using the Embedded Web Server

Supported Web Browsers . . . . . . . . . . . . . . . . . . 5-2

Supported HP Web JetAdmin Version. . . . . . . . 5-2

Viewing the Embedded Web Server . . . . . . . . . . 5-2

Special Features . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Operating Notes. . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

6. FTP Printing

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Print Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Using FTP Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

FTP Connections . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

FTP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Ending the FTP Session . . . . . . . . . . . . . . . . . . . 6-4

Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Example of an FTP Session . . . . . . . . . . . . . . . . . . . . 6-5

7. Troubleshooting

The 170X Configuration Page. . . . . . . . . . . . . . . . . . . 7-1

Resetting Configuration to Factory Defaults. . . . . . . 7-4

Troubleshooting Steps. . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Verify the printer works properly. . . . . . . . . . . . 7-4

Verify the 170X hardware works properly. . . . . 7-5

Verify that you can print to the printer when it’s

attached directly to a PC . . . . . . . . . . . . . . . 7-5

iv

Novell NetWare (non-NDPS) Checklists . . . . . . . . . . 7-6

File Server Checklist . . . . . . . . . . . . . . . . . . . . . . 7-6

Server-to-Printer Connection Checklist . . . . . . . 7-6

Workstation Checklist. . . . . . . . . . . . . . . . . . . . . 7-7

Workstation-to-Print Server Checklist . . . . . . . 7-7

Microsoft Windows 98, 2000, NT 4.0 Checklist . . . . 7-8

8. HP Jetdirect Configuration Page Messages

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

A. Technical Specifications and Regulatory Statements

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Supported Networks . . . . . . . . . . . . . . . . . . . . . . A-1

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . A-5

B. Warranty Service

Index

v

vi

1

Introduction

Product Overview

The HP Jetdirect 170X (J3258B) is an external print server that
allows you to connect your printer, plotter, or HP All-in-One
peripheral with scanning capability directly to your network.
The 170X enhances workgroup productivity by letting you place
your printer or plotter at a convenient location on the network
while improving network printer performance.

The HP Jetdirect 170X has a single high-speed, bidirectional
parallel port (IEEE 1284) for connecting your device. It also has
an RJ-45 network port (10Base-T) for connecting the network.

See Appendix A for technical specifications, supported
environments, and accessory part numbers.

The HP Jetdirect 170X print server supports the following:

Network Operating System Protocol(s)

Novell NetWare 3.2, 4.x, 5.x IPX/SPX
Novell NetWare 4.11, 4.2 with NDPS IPX/SPX
Novell NetWare 5.x with NDPS IPX/SPX, TCP/IP
Microsoft Windows 2000 or NT 4.0, peer-to-peer or client-server TCP/IP, IPX/SPX
Microsoft Windows 98 (peer-to-peer) TCP/IP, IPX/SPX
Artisoft LANTastic Powersuite 7.0. (Contact the system vendor

for software, documentation, and support.)

DLC/LLC

Introduction 1-1

What’s Included

● HP Jetdirect 170X Print Server

● Power Module (see Appendix A for part numbers)

● CD-ROM containing HP Jetdirect software

● Installation and Configuration Guide (this manual)

For Further Help

For information on subjects not included in this manual, see the
following manual shipped electronically on the HP Jetdirect
CD-ROM:

Documents on the
HP Jetdirect CD-ROM Document Contents

HP Jetdirect Print Server
Administrator’s Guide
(600N/400N/500X/300X)

● TCP/IP Configurations (Chapter 3)

■ Using BOOTP/TFTP

■ Using DHCP

■ Using RARP

■ Using the arp and ping commands

■ Using Telnet

● Printing on Windows DLC/LLC Networks

(Appendix C)

For release notes, see the “Readme” file in the root directory of
the HP Jetdirect CD-ROM.

For web-based or direct phone support, refer to the HP online
support information starting on page 1-6.

1-2 Introduction

Network Printing Basics

1

Networks consist of computers connected together to share
information and resources, such as printers. There are two ways
to share printers on a network: client-server and peer-to-peer.

Peer-to-peer printing

Client-server printing

Server

Figure 1.1 Network Printing Configurations

On a client-server network, client computers send print jobs to
dedicated server computers that control the use of each printer.
This printing is typically used in medium to large networks
where dedicated servers are used to manage printing needs of
many users. Client-server networks use network operating
systems (NOS’s) such as Novell NetWare, Microsoft Windows
NT or 2000 Server.

Introduction

On a peer-to-peer network, dedicated servers are not used.
Instead, each computer is configured to send print jobs to the
printer directly. This is more suitable for smaller networks.
On peer-to-peer networks, users configure their Microsoft
Windows 98, NT, or 2000 systems to print directly to the

Introduction 1-3

printer. Note that peer-to-peer printing can be configured on a
client-server network. For example, a small workgroup might
use peer-to-peer printing even though it is connected to an
enterprise-wide client-server network.

Regardless of the network type (client-server or peer-to-peer),
your computers and printers must use a common language,
or “network protocol” to communicate with each other. The
most common protocols are IPX (Internet Packet Exchange),
made popular by Novell NetWare networks, and TCP/IP
(Transmission Control Protocol/Internet Protocol), made
popular by the Internet. The HP Jetdirect 170X supports
these network protocols, including DLC/LLC, and allows your
printer to communicate on the network.

1-4 Introduction

Installation Overview

1

To install the HP Jetdirect print server hardware, simply
connect the 170X to the network, then connect your printer,
plotter, or HP All-In-One peripheral to the 170X using the
parallel port connector (See chapters 2 and 3.)

Figure 1.2 Use the HPJetdirect 170X print server to connect a printer,

plotter, or HP All-in-One peripheral to your network.

Configuration for Network Printing

● If you are on a Novell NetWare (client-server) network, you

can configure the NetWare server and the print server for
network printing using HP Jetdirect software. Then configure
the network clients for printing.

● If you are setting up client-server printing on a Microsoft

Windows 98, NT, or 2000 network, you configure your
Windows 98, NT, or 2000 server for printing using
HP Jetdirect software, then share the printer with client
computers.

Introduction

Introduction 1-5

● If you are setting up peer-to-peer printing on a Microsoft

Windows network, you simply configure each Windows client
to print directly to the printer using HP Jetdirect software
(see chapter 4).

Customer Support

Electronic Services

Hewlett-Packard provides electronic services that can be used
to obtain software updates and related product information.

For the latest information about HP Jetdirect print servers and
software, visit HP’s online support.

Current information for HP printers and Jetdirect print servers
are available through the following electronic sources:

HP Electronic Support Services
World Wide

Web
User Forum

HP Support
By Phone

FTP Site

Access HP's online support at:

http://www.hp.com/support/net_printing

To participate in a user forum discussing ideas and suggestions
for using the HP Jetdirect print server, go to:

http://www.hp.com/go/forums

Select “Network Printing Support Forum.” Then select the
appropriate product.

Highly trained technicians are ready to take your call. See the
next table, HP Support by Phone.

For the most recent HP support telephone numbers and
available services worldwide, visit:

http://www.hp.com/support/support_assistance

Telephone fees are the responsibility of the caller. Rates may
vary. Contact your local telephone company for current rates.

Download printer drivers and upgrades from HP's anonymous
FTP site at:

ftp.hp.com/pub/networking/software

1-6 Introduction

HP Support By Phone

If you need assistance, call one of the following numbers:

1

Australia + 61 3 8877 8000 Malaysia 1800 805405
Austria + 43 (0)810 00 6080 Mexico City 52 58 9922
Belgium (Dutch) + 32 (0)2 626 8806 Mexico 01 800 472 6684
Belgium

(French)
Canada 905 206 4663 New Zealand + 64 (0)9 356 6640
China + 86 (0)10 6564 5959 Norway + 47 22 11 6299
Czech Republic + 42 (0)2 6130 7310 Penang 1 300 88 00 28
Denmark + 45 39 29 4099 Philippines + 63 (2) 867 3351
Finland + 358 (0)203 47 288 Poland + 48 22 865 9800
France + 33 (0)1 43 62 34 3 4 Portugal + 55 11 3747 7799
Germany + 49 (0)180 52 58 143 Singapore + 65 62725300
Hong Kong SAR [phone] Spain + 34 902 321 123
Hungary + 36 (0)1 382 1111 Sweden + 46 (0)8 619 2170
India + 91 11 682 6035 Switzerland + 41 (0 ) 848 80 11 11
Indonesia + 62 (0)21 350 3408 Taiwan + 886 (0)2 2717 0055
Ireland + 353 (0)1 662 5525 Thailand + 66 (0)2 661 4000
Israel + 30 (0)9 9524848 Turkey + 90 216 579 7171
Italy + 39 02 264 10350 United Kingdom + 44 (0)207 512 52 02
Japan 0570 000 510 USA 208 323 2551
Korea + 82 (0)2 3270 0700 Vietnam + 84 (0)8 823 4530
Latest numbers: http://www.hp.com/support/support_assistance

For all other countries/regions, contact your reseller.

+ 32 (0)2 626 8807 Netherlands + 31 (0)20 606 8751

Introduction

For warranty information, see Appendix B.

Introduction 1-7

1-8 Introduction

2

Where Do I Begin?

Using the HP Jetdirect 170X External Print Server to add your printer
to a network is getting easier all the time! Just follow these steps.

1. Set up your printer.

Assemble your printer (using
the instructions supplied with
your printer).

Do not attach the printer to your computer. (Or detach the printer if it is
already set up.)

Switch on the printer. Print a test page if this is included in the instructions.
Do not perform any printer software installation yet; proceed with step 2.

2. Connect your printer
to the network.

Install the HP Jetdirect 170X and connect the cables. The installation
instructions are detailed in chapter 3.

3. Add (or install) the
printer on your system.

If your printer is listed on page
1-2, use the printer’s CD-ROM.
Otherwise, use the HP Jetdirect CD-ROM. For Windows systems,
the printer’s software driver may be required if it is not already installed.
Instructions are detailed in chapter 4.

HP Jetdirect 170X Print Server

For example, you
may need to unpack
the printer, install
and load paper
trays, and install ink
or toner cartridges.

Printer’s CD-ROM

(supplied with printer)

HP Jetdirect CD-ROM

(supplied with print server)

2

Where Do

I Begin?

When you have completed these steps, your system should be able to
print to the network printer. Refer to chapter 4 for additional systems.

Where Do I Begin? 2-1

Which CD-ROM Do I Use?

● For newer HP printers, including multifunction peripherals

(MFPs) and All-in-One devices, you should use only the
CD-ROM supplied with the printer. This “printer’s CD-ROM”

already includes network installation software. In table 2.1 lists
recent HP printers that integrate network installation software on
their CD-ROM. Or see the latest list at:

http://www.hp.com/support/network-printer-CD

Table 2.1 Printer CD-ROMs with Network Installation Software

Printer/Peripheral Type Models

HP LaserJet printers and MFPs 1200, 1220, 2200

8150 Series or newer

HP Color LaserJet printers and MFPs 4500, 4550 Series or newer

8550 Series or newer
3150/3200 Series or newer

HP Business Inkjet printers 2200/2250 Series or newer

5550
cp1160

HP DesignJet printers 500/800 Series and 5000

OfficeJet printers and All-in-One
peripherals

Series or newer
OfficeJet D-Series

OfficeJet G-Serie s
OfficeJet K-Series

● If your printer is not identified above, or you cannot locate your

printer’s CD-ROM, then use the HP Jetdirect CD-ROM supplied
with the HP Jetdirect 170X Print Server. See chapter 4 for details
on using the CD-ROM.

If you use the HP Jetdirect CD-ROM for MFP or All-in-One devices,
printing may be the only function available over the network.

2-2 Where Do I Begin?

Do You Have Everything That You Need?

A working network with an available network connection

We assume that you have a working network and an available network
connection for your printer. A working network consists of multiple
computers that can share files and other resources with each other over
the network cables.

For Windows systems, the printer’s software driver

When using the printer’s CD-ROM for installation, the driver will be
automatically loaded from the CD-ROM during the installation.

When using the HP Jetdirect CD-ROM for installation:

● You may have the printer driver already installed if you have

previously installed the printer on this system.

● You can copy just the driver file from the printer’s CD-ROM onto

your system (without performing the installation) before you run
the installation software on the HP Jetdirect CD-ROM. See the
paragraph following this list for more information about the driver
file.

● If you have Internet access, you may be able to automatically

download the printer driver during the installation. For more
information, see chapter 4.

● Or you can download the printer driver from HP online support at:

http://www.hp.com/go/support

The applicable drivers are commonly referred to as the “Add Printer”
printer drivers, or the “Corporate User” printer drivers. The
HP Jetdirect installation software requires a printer driver file with
the appropriate extension (*.inf) to complete the installation.

2

Where Do

I Begin?

Where Do I Begin? 2-3

Other HP Installation Software

For a summary of HP solutions to set up network printing, see table

2.2 below.

Table 2.2 HP Software Solutions (1 of 2)

Install Network Printer Wizard (Windows)

● Supported Networks (TCP/IP, IPX/SPX):

■ Windows 98, ME

■ Windows NT 4.0, 2000

■ NetWare 3.x, 4.x, 5.x

● A simple printer installation tool to install a single network printer on a

peer-to-peer or client-server network

● On newer HP printers, this wizard is typically integrated with printer system

software

● Runs from CD-ROM

● Installable version that runs from system disk may be downloaded from

HP’s online support web site

HP Web JetAdmin (Internet access required)

● Supported Networks (TCP/IP, IPX/SPX):

■ Windows NT 4.0, 2000

■ NetWare (supports NetWare queue creation and peripheral management

from HP Web JetAdmin hosted on Windows NT 4.0, 2000)

● Browser-based management

● HP’s preferred solution for ongoing management and installation of

multiple printers-anywhere on your intranet

● Remote installation, configuration, and management of HP Jetdirect-

connected print servers, non-HP printers that support the standard MIBs,
and printers with embedded web servers

● Alerts and consumables management

● Remote firmware upgrades for HP Jetdirect print servers

● Asset tracking and utilization analysis

2-4 Where Do I Begin?

Table 2.2 HP Software Solutions (2 of 2)

HP IP/IPX Printer Gateway

● Supported Networks (TCP/IP, IPX/SPX):

■ NetWare 4.11, 4.2, 5.x

● Simplifies installation, printing, and bidirectional management of

HP Jetdirect-connected printers under Novell Distributed Print
Services (NDPS)

● Allows automatic discovery and installation of HP Jetdirect-connected

printers into NDPS via IPX

● Frees up user licenses

● Allows disabling of SAPs to reduce network traffic

● For IPX printing, requires HP Jetdirect firmware version X.03.06 or later

2

The following sections provide more explanation for the solutions listed
in table 2.2. For more information on these and other HP solutions,
visit HP online support at:

http://www.hp.com/support/net_printing

Install Network Printer Wizard (Windows)

This is the standard installation tool most easily accessible on the
HP Jetdirect CD-ROM. See chapter 4 for the detailed instructions.

Where Do

I Begin?

Where Do I Begin? 2-5

HP Web JetAdmin

HP Web JetAdmin allows you to use a web browser to install, view,
manage, and diagnose devices connected to an HP Jetdirect print
server or any standard printer MIB devices.

For information about a procedure or window in the HP Web JetAdmin
software, see the online help.

System Requirements

HP Web JetAdmin software runs on Microsoft Windows 2000 and
NT 4.0, HP-UX, Solaris, and Red Hat Linux systems. For information
on supported operating systems and browser versions, access
HP online support at http://www.hp.com/go/webjetadmin/.

Note When installed on a supported host server,

HP Web JetAdmin can be accessed from any client
through a supported web browser by browsing to the
HP Web JetAdmin host. This allows printer
installation and management on Novell NetWare
and other networks.

Installing HP Web JetAdmin Software

Before installing the HP Web JetAdmin software, you must have
domain administrator or root privileges:

1. Download the installation files from HP Customer Care Online at

http://www.hp.com/go/webjetadmin/.

2. Follow the instructions on the screen to install the HP Web

JetAdmin software.

2-6 Where Do I Begin?

Note Installation instructions are also contained in

the HP Web JetAdmin install file, the HP Web
JetAdmin readme file, and in the online help.

Verifying Installation and Providing Access

● Verify that the HP Web JetAdmin software is correctly installed

by navigating to it with your browser as shown in the following
example:

http://server.domain:port/\
where server.domain is the host name of your web server and

port is the port number assigned during installation.

● Provide users access to HP Web JetAdmin software by adding a

link to your web server’s home page that is addressed to HP Web
JetAdmin’s URL. For example:

http://server.domain:port/

Configuring and Modifying a Device

Using your browser, navigate to HP Web JetAdmin’s URL. For
example: http://server.domain:port/

Follow the instructions on the appropriate home page to configure
or modify your printer. These instructions show you how to configure
the printer and set up a printer for printing.

2

Where Do

I Begin?

Note You can also substitute the server.domain with the

TCP/IP address.

Removing HP Web JetAdmin Software

To remove HP Web JetAdmin software from your web server, use the
uninstall program provided with the software package.

Where Do I Begin? 2-7

HP IP/IPX Printer Gateway for NDPS

NDPS (Novell Distributed Print Services) is a printing architecture
developed by Novell, in partnership with Hewlett-Packard. NDPS
simplifies and streamlines the administration of network printing. It
eliminates the need to set up and link print queues, printer objects,
and print servers. NDPS is managed through a NetWare Administrator
snap-in which allows the administrator to manage networked printers
within the supported NetWare environments from a single location.

The HP IP/IPX Printer Gateway is an NLM developed by HP to provide
functionality and compatibility with Novell's NDPS. It seamlessly
integrates HP Jetdirect-connected printers into the NDPS
environment. Using the HP Gateway, an administrator can view
statistics, configure gateway settings, and configure printing for
HP Jetdirect-connected printers.

Features

Features and benefits provided by the HP Gateway and NDPS are:

● Smart detection of printers in the supported NetWare environments

● Automatic installation of printers using IPX/SPX

● Tight integration with Novell's NDS and NWAdmin

● Status updates from printers

● Simplified Automatic Driver Download

● Reduced SAP Traffic

● Reduced number of required NetWare User Licenses

● Native TCP/IP printing with NetWare

2-8 Where Do I Begin?

Supported Clients

Clients supported by the HP IP/IPX Printer Gateway:

● Novell Client 3.2 (or later) for Windows 98

● Novell Client 4.7 (or later) for Windows NT and 2000

The HP IP/IPX Printer Gateway ships with Novell NetWare 5.x and
supports Novell's second release of NDPS. It also supports NetWare

4.11 and 4.22 and intraNetWare, both with NDPS already installed.

Note For more information (including access to the

HP IP/IPX Printer Gateway software and the User
Guide), access HP Customer Care Online:

http://www.hp.com/support/net_printing

2

Where Do

I Begin?

Where Do I Begin? 2-9

2-10 Where Do I Begin?

3

Installing the HP Jetdirect 170X
Print Server

Making a printer available on the network involves the following tasks,
as outlined on page 3-1:

1. Set up the printer. Assemble and switch it on, but do not attach it.

2. Connect your printer to the network, by installing the print server.

This task is described in this chapter 3, including the following
subtasks:

a. Connect the 170X to the network with a network cable

(page 3-3).

b. Connect the 170X to a printer.

c. Print a 170X Configuration Page (page 3-4).

3. Add the printer on your system by running the installation

software. This task is described in chapter 4.

3

Installing the

HP 170X

Installing the HP Jetdirect 170X Print Server 3-1

LEDs

On the top of the 170X are Status and LAN Activity LEDs.

If the
Status
LED is...

Off Off Not receiving power.
On Off On; no LAN activity detected.
On Blinking On; LAN activity detected.
Off On (Solid) Encountering a fault during self-test or operation.
Blinking Off Encountering one of the following conditions:

On On On; heavy LAN activity detected.

And the
Activity
LED is... Then the print server is...

● running a self-test.

● not configured.

● not able to attach to the network.

3-2 Installing the HP Jetdirect 170X Print Server

Install the 170X Hardware

Follow the steps below to install the 170X. For technical specifications
or part numbers for power modules or parallel cables, see Appendix A.

Network Cable

Figure 3-1 Connecting the 170X to the LAN and Printer

1. Connect the 170X to the network with a 10Base-T network cable.

2. Connect the 170X to the printer with a IEEE 1284 parallel cable

(see Appendix A for cable part numbers).

3. Plug the DC power cord from the power module into the power port.

Caution Do not use the power module shipped with the 170X

with other Jetdirect products!

4. Plug the 170X power module into a wall outlet.

5. The 170X should now be on. Verify that the Status light on the 170X

is blinking. If the internal self-test failed, the light will be off. For
troubleshooting information, see chapter 7.

Parallel Cable

Power

3

Installing the

HP 170X

Installing the HP Jetdirect 170X Print Server 3-3