HP JetAdmin User's Guide

JetDirect

Print Servers

HP JetAdmin

Setup Guide

HP JetAdmin

©Copyright Hewlett-Packard Company 2000

Publication number 5969-3541

First Edition, February 2000

Warra nty

The information contained in this document is subject to change without notice.

HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This product is based in whole or in part on technology developed by Novell, Inc.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

MICROSOFT CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CONTENTS OR USE OF THIS MANUAL, AND SPECIFICALLY DISCLAIMS ANY EXPRESSED OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Further, Microsoft Corporation makes no representations or warranties with respect to any Microsoft Corporation Server software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Microsoft Corporation reserves the right to make changes to any and all parts of Microsoft Corporation Server

software, at any time, without obligation to notify any person or entity of such changes.

NOVELL, INC. MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CONTENTS OR USE OF THIS MANUAL, AND SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Trademark Credits

Microsoft Windows®, Microsoft Windows® 95/98,Microsoft Windows for Workgroups®, and Microsoft Windows NT® are U.S. registered trademarks of Microsoft Corporation. NetWare® and Novell® are registered trademarks of Novell Corporation. IBM®, IBM Warp Server®, Operating System/2® are registered trademarks of International Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems, Incorporated, which may be registered in certain jurisdictions. UNIX® is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

Hewlett-Packard Company 11311 Chinden Boulevard

Boise, Idaho 83714

Hewlett-Packard Company 8000 Foothills Blvd. Roseville, CA 95747

1. HP JetAdmin Printer Management Software

Introduction ............................................................................. 1

Installation Overview.............................................................. 4

Support Materials.................................................................... 5

2. Novell NetWare Networks (Windows 3.1 Client)

Introduction ............................................................................. 7

Installing the HP JetAdmin Software.................................... 8

Configuring a Printer in Queue Server Mode (NDS)............. 9

Configuring a Printer in Queue Server Mode (Bindery) ..... 14

Configuring a Printer in Remote Printer Mode (Bindery) .. 17

Verifying the Configuration .................................................. 20

Job Details (Bindery)............................................................. 21

3. Novell NetWare Networks (Windows 9x & NT/2000 Client)

Introduction ........................................................................... 23

Installing the HP JetAdmin Software.................................. 24

Configuring a Printer in Queue Server Mode (NDS)........... 26

Configuring a Printer in Queue Server Mode (Bindery) ..... 30

Configuring a Printer in Remote Printer Mode (Bindery) .. 33

Verifying the Configuration .................................................. 36

Job Details ............................................................................. 37

4. Microsoft Windows 95/98 Networks (Peer-to-Peer)

Introduction ........................................................................... 39

HP Desktop Status ................................................................ 40

Peer-to-Peer ........................................................................... 40

Installing the HP JetAdmin Software.................................. 41

Configuring a Printer ............................................................ 42

5. Microsoft Windows NT/2000 Networks (TCP/IP or IPX/SPX)

Introduction ........................................................................... 49

HP JetDirect Port .................................................................. 49

HP Desktop Status ................................................................ 50

Installing the HP JetAdmin Software.................................. 50

Configuring a New or Existing Printer ................................ 52

Connecting to a Printer from a Client.................................. 58

Accessing HP Desktop Status ............................................... 60

6. UNIX (HP-UX and Solaris) Networks

Introduction ........................................................................... 61

Installing the HP JetAdmin for UNIX Software ................. 65

Running the HP JetAdmin Software.................................... 66

Configuring the HP JetDirect Print Server ......................... 66

Configuring the Host Spooler................................................ 66

A. HP JetDirect Year 2000 Compliance

Introduction ........................................................................... 69

Hewlett-Packard Year 2000 Warranty................................. 69

HP JetAdmin Printer Management Software

Introduction

Using HP JetAdmin and other HP supplied software, administrators can configure and manage print servers and network printers, provide better overall printer performance, and share printers in mixed-LAN environments.

The HP JetDirect print servers support multiple protocols and multiple network operating systems. The HP JetDirect internal print server is installed in HP printers with a network I/O slot and allows you to connect a printer directly to the network. The HP JetDirect external print servers have up to three parallel ports that connect one to three parallel printers to a network.

Note Unless otherwise specified, the term print server in

this manual refers to the HP JetDirect print servers and not a separate computer running print server software.

Supported Network Operating Systems

Administrators can configure and monitor printers on the following supported network operating systems:

●

Novell NetWare (including systems with NDPS)

●

Microsoft Windows 95/98

●

Microsoft Windows NT/2000

●

IBM OS/2 Warp Server

●

UNIX (HP-UX and Solaris)

Up-to-date information on supported operating systems is available on the World Wide Web at http://www.hp.com/support/net_printing.

Note If not supplied with this product, HP JetAdmin

software and other printer management software for selected network operating systems may be obtained from HP Customer Care Online (http://www.hp.com/support/net_printing).

Supported Versions of HP JetAdmin

●

Windows 9x and NT: HP JetAdmin 3.3 and above

●

Windows 2000: HP JetAdmin 3.42

●

UNIX: HP JetAdmin D.06.21 and above

Supported Devices

For support of new HP JetDirect products and printers released after the supported versions of HP JetAdmin, special device files may be required. For more information, visit HP Customer Care Online at http://www.hp.com/support/net_printing.

Network Administration Features

The following capabilities are available, depending on your printer and operating system, through the HP JetAdmin software.

●

Set up a new print server and printer.

●

Configure a printer in queue server mode or remote printer mode.

●

Change an existing printer configuration.

2 HP JetAdmin Printer Management Software

●

Install and associate Windows printer drivers with a network printer.

●

Configure locally administered address for Token Ring.

●

For TCP/IP, select the IP address, default gateway, and subnet mask.

●

Verify printer status and capabilities.

●

Remotely assign printer default settings including media type, number of copies, page orientation, printer resolution, Resolution Enhancement (REt), print density, and more.

●

Control printer error handling including PostScript Jam Recovery, Clearable Warnings, and Auto Continue.

●

Lock out the printer control panel or enable password protection.

●

View network diagnostic information.

●

Configure the HP JetDirect print server including frame types, protocol stacks, time intervals, and error notification.

●

Reset the HP JetDirect print server.

●

Create shared printers on the server.

End User Features

●

View and delete your own print jobs.

●

Install Windows drivers automatically on computers.

●

View printer status.

●

Set up a default printing queue for all of your Windows applications.

For more information about a procedure or window in the HP JetAdmin software, click Help.

Note To make printer configuration easier, HP JetAdmin

offers Interview Mode, which uses the Next button to guide you through the configuration process. Interview Mode is selected as the default when the software is installed, and the instructions in this manual assume that Interview Mode is turned on.

Software and Memory Requirements

For the most current information on software and memory requirements, see the HP JetAdmin README file.

HP JetAdmin Printer Management Software 3

Installation Overview

This guide explains how to configure your printer on a supported network using HP JetAdmin. Each chapter of this guide supports a different network operating system (such as Novell, Windows NT, or UNIX) in conjunction with a client operating system.

1. This guide assumes that you have the following:

■

A good working knowledge of your network operating system and your network utilities.

■

A supported network operating system.

■

A fully operational system.

■

Access to the supervisor account as a network administrator, or access to an account that has supervisor and print server configuration privileges.

2. Before you use this guide, complete the following tasks:

■

Make sure your network is up and running.

■

Install and set up the printer according to the instructions in the printer’s getting started guide or user’s guide.

■

Install any options in the printer (such as a duplexing unit for two-sided printing).

■

If your HP JetDirect print server came pre-installed in the printer, follow the instructions in the printer’s getting started guide or user’s guide to connect the print server to the network.

■

If your HP JetDirect print server did not come pre-installed in the printer, follow the instructions in the hardware installation guide for your HP JetDirect print server.

3. Depending on the network environment (network operating

system and client system), install the HP JetDirect software on either the administrator’s computer or the network server.

■

If the HP JetAdmin software is provided with your printer software, follow the instructions in your printer’s getting started guide or user’s guide to install the software.

■

If the HP JetAdmin software is provided on your HP JetDirect print server CD-ROM or if you downloaded the software from HP’s web site, follow the instructions in the appropriate chapter of this guide.

4 HP JetAdmin Printer Management Software

4. Determine how your network is configured and the network protocols that your printer will use (such as peer-to-peer, client/server, using TCP/IP or IPX/SPX. Then, using the appropriate chapter in this guide for your network environment, configure the printer on the network.

5. Distribute the installation software for the printer (printer drivers) to each end user or place disk images of the installation software in a public directory so end users can install the printer software on their computers. Using the installation software or disk images on the public directory, install or have end users install the printer software on their computers.

6. Connect other computers or have end users connect their computers to the printer by either selecting the queue or port to which the printer is connected.

7. Verify the computer and printer are configured correctly by printing a test page from an application on the computer to the printer.

Support Materials

The manuals listed below are shipped with your print server or with printers that have factory-installed print servers.

Getting Started Guide

●

(shipped with printers that have

factory-installed HP JetDirect print servers).

●

This manual, the

●

HP JetDirect Print Server Hardware Installation Guide

The

HP JetAdmin Setup Guide

(shipped with non-factory-installed print servers).

●

HP JetDirect Print Server Administrator’s Guide

The

HP JetAdmin Printer Management Software 5

6 HP JetAdmin Printer Management Software

Novell NetWare Networks (Windows 3.1 Client)

Introduction

This chapter explains how to install and use the HP JetAdmin software (version 2.5x and above) on a Windows 3.1 Novell NetWare system.

HP JetAdmin allows you to configure the parameters of the HP JetDirect print server for Bindery and native Novell Directory Services (NDS). For information on configuring your printer for Bindery or NDS, see the sections “Configuring a Printer in Queue Server Mode (Bindery)” or “Configuring a Printer in Queue Server Mode (NDS)” in this chapter.

Note NDPS (Novell Distributed Print Services) is

Novell's next generation printing architecture. NDPS is standard in NetWare 5 and is available for NetWare 4.11 and intraNetWare. For additional information and details on how to obtain the HP IP/IPX Printer Gateway, refer to the

JetDirect Print Server Administrator’s Guide

Installing the HP JetAdmin Software

If the HP JetAdmin software was included on your printer’s CD-ROM, see your printer documentation for installation instructions.

If you are installing from the

HP JetDirect

CD-ROM, use the

following installation instructions.

1. Log onto the network with Supervisor privileges at any user workstation.

2. Insert the

HP JetDirect

CD-ROM into the CD-ROM drive.

3. Use File Manager to browse the CD. Locate Setup.exe in the following subdirectory:

■

Jetadmin/Win31/<XX>/Disk1

where <XX> is a language in which HP JetAdmin is provided.

4. Run Setup.exe and follow the instructions on the screen. The installation procedure creates a separate group for the

HP JetAdmin software. The icon for the HP JetAdmin software will appear in this group.

Note If you are installing the HP JetAdmin software

from a source other than the CD-ROM, see the HP JetAdmin README file that accompanies the software for installation instructions.

Note To obtain the latest version of the HP JetAdmin

software, see HP Customer Care Online (http://www.hp.com/support/net_printing).

8 Novell NetWare Networks (Windows 3.1 Client)

Configuring a Printer in Queue Server Mode (NDS)

Novell Directory Services (NDS) gives you the ability to have NetWare 4.x print queues and print servers in any NDS context. The actual print queue, printer, and print server objects are created using the Novell NWADMIN or PCONSOLE utilities. The HP JetDirect print server is then assigned to this configuration with the HP JetAdmin software using the following procedure.

Before you configure the HP JetAdmin software, make sure the following tasks have been performed:

●

Internal print servers: The print server is installed in the printer and the printer is connected to a network.

●

External print servers: The print server has power and is connected to the printer’s parallel port and network.

●

The printer is turned on, is online, and you have printed an HP JetDirect configuration page.

If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions.

Note If you are servicing NDS and Bindery queues on the

same file servers, the HP JetDirect print server will log onto the server twice, taking two user licenses.

There are two main parts to configuring the print server for NDS:

●

Create the print queue, printer, and print server objects using Novell NWADMIN and assign the objects to one another.

●

Use the HP JetAdmin software to configure the print server.

Novell NetWare Networks (Windows 3.1 Client) 9

Create the Print Queue, Printer, and Print Server Objects Using Novell NWADMIN

Create a Print Queue

1. Log onto the NDS Tree with Admin privileges and start NWADMIN (nwadmn3x.exe).

2. Select the container where you want to create the queue.

3. Under the

4. On the

Object

menu, click Create.

New Object

screen, select Print Queue and click OK.

5. Select Directory Service Queue.

6. Complete Print queue name with a name for the new object.

7. Complete Print queue volume with the name of the volume where you want to create the physical queue. To select an existing volume, use the button with the browse icon. (Novell recommends that you use the volume with the most free disk space.)

8. Click Create.

Create a Printer

1. Select the container where you want to create the printer.

2. Under the

3. On the

Object

menu, click Create.

New Object

screen, select Printer and click OK.

4. Complete Printer name with the name for the new printer object and click Create.

10 Novell NetWare Networks (Windows 3.1 Client)

Create a Print Server

1. Select the container where you want to create the print server and then under the

Object

menu, click

Create

New Object

2. In

3. Complete and click

, select

Print server name

Create

Print Server

and click OK.

with the name of the new object

Assign Objects to One Another

1. Select the printer object.

2. Under the

Assignments

3. Click

Add

Object

menu, click

, select the queue(s) you want, and click OK. Jobs sent

Details

and then select

to the printer will be stored in these queues.

4. Click OK again.

5. Select the print server object.

6. On the

7. Click

Object

menu, click

Add

, select the printer(s) you want, and click OK.

Details

and select

Assignments

8. Write down the context where the print server exists and the name of the print server.

9. Exit NWADMIN.

Novell NetWare Networks (Windows 3.1 Client) 11

Use the HP JetAdmin Software to Configure the Print Server

1. Log onto the network with Supervisor privileges.

2. Double-click the

Utilities

group.

HP JetAdmin

icon in the

HP JetAdmin

3. The following message may be displayed: “JetAdmin could not find any configured devices on your network. Do you want to configure one now?” Click

Yes

and go to Step 5. (If this message

is not displayed, go to Step 4.)

Note If your printer does not appear in the list of

available printers, select a refresh option from the

4. If the

HP JetAdmin Utility

option from the

Device Refresh

pull-down menu.

screen is displayed, select a refresh

pull-down menu to refresh the HP JetAdmin Utility screen. All configured print servers are displayed. Now, select

5. On the

Network Browser

Device, New

screen, highlight the hardware address of your print server. (The 12-character hardware address is on the configuration page or on the bottom of the external print server.)

6. Click

Configure

. The

General

screen is displayed.

7. Type the name of the print server and a description (optional); then click

. The

NetWare

screen is displayed.

8. Click

12 Novell NetWare Networks (Windows 3.1 Client)

Operating Mode

and select

Queue Server Mode

9. Click

NetWare Directory Services

. Use the arrow key to

select the name of the NDS tree (where objects are located) in

Tree Name

the

box.

10. Type the NDS context in the

click

. For example, if the full object name is

Print Server NDS Context

printserver.marketing.acme_corp

then enter the

box, then

following:

OU=marketing.O=acme_corp

where OU is the organizational unit(s), and O is the organization.

11. A screen with configuration options is displayed. Click

12. Click OK to save the configuration, then click

13. The

HP JetAdmin Utility

screen is displayed, listing your

Finish

printer. The print server is now configured and ready to use. To verify the configuration, see the section “Verifying the Configuration” in this chapter.

Note The appropriate printer driver must be installed on

each user’s computer. See your printer documentation for driver installation steps.

Novell NetWare Networks (Windows 3.1 Client) 13

Configuring a Printer in Queue Server Mode (Bindery)

You can configure a printer in queue server mode on a NetWare 3.x and 4.x (Bindery) network. This mode supports 16 file servers and 64 print queues per HP JetDirect print server port. This mode also prevents other printers from accessing data sent to the configured queue(s) without SUPERVISOR’s intervention.

Before you configure the HP JetAdmin software, make sure the following tasks have been performed:

●

Internal print servers: The print server is installed in the printer and the printer is connected to a network.

●

External print servers: The print server has power and is connected to the printer’s parallel port and network.

●

The printer is turned on, is online, and you have printed a configuration page.

If you have not printed an HP JetDirect configuration page from your printer, see the hardware installation guide for your HP JetDirect print server or your printer’s getting started guide for instructions.

Note If you are servicing NDS and Bindery queues on the

same file servers, the HP JetDirect print server will log onto the server twice, taking two user licenses.

14 Novell NetWare Networks (Windows 3.1 Client)

To Configure the Printer

1. Log onto the network with Supervisor privileges.

2. Double-click the HP JetAdmin icon in the

Utilities

group.

HP JetAdmin

3. To change an existing printer configuration, highlight the printer you want in the list of printers.

Note If your printer does not appear in the list of

available printers, select a refresh option from the

Device Refresh

pull-down menu.

4. Click Device on the menu bar at the top of the main window, then do one of the following:

■

Click New to configure a new printer.

- or -

■

Click Modify to configure an existing printer.

5. If you are configuring a new printer, select the LAN hardware address of the HP JetDirect print server attached to the new printer, then click Configure. The address of the HP JetDirect print server is listed on the HP JetDirect configuration page.

6. Type the new name of the printer. This is the name that will appear on the network. The printer

name can contain up to 28 characters and must be different from the name of any other print server defined on the network.

7. Type a general description of the printer (such as the type of printer, options in the printer, and the printer location). This description is optional.

Novell NetWare Networks (Windows 3.1 Client) 15

8. Click

. The

NetWare

screen is displayed.

9. Click

10. Click

Operating Mode Queues

, then select

To add or remove queues from the list, click

Queue Server

Change

, add or remove queues for this printer, then click OK. At least one queue must appear in the list of Queues Serviced.

11. Click

12. Click

Finish

. To verify the configuration, see the section

“Verifying the Configuration” in this chapter.

File Server and Print Queue Support

In Queue Server mode, the HP JetAdmin software supports up to 16 file servers and 64 print queues. To view and modify all file servers and print queues, log onto all the file servers with Supervisor privileges. If you are not logged onto a file server that is configured for a printer, the file server’s name is followed by

unknown queues

16 Novell NetWare Networks (Windows 3.1 Client)

Configuring a Printer in Remote Printer Mode (Bindery)

You can configure a printer in remote printer mode on a NetWare

3.x and 4.x (Bindery) network. Remote Printer mode requires a Novell NetWare print server, but allows implementation of forms and provides the best integration with NetWare print utilities (for example, PCONSOLE or NWADMIN). Using PSERVER.EXE, the print server consumes one user license for all printers. Using PSERVER.NLM, the print server does not consume any license slots.

Before you configure the HP JetAdmin software, make sure the following tasks have been performed:

●

Internal print servers: The print server is installed in the printer and the printer is connected to a network.

●

External print servers: The print server has power and is connected to the printer’s parallel port and network.

●

The printer is turned on, is online, and you have printed a configuration page.

If you have not printed an HP JetDirect configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions.

To Configure the Printer

1. Log onto the network with Supervisor privileges.

Novell NetWare Networks (Windows 3.1 Client) 17

2. Run PCONSOLE and create or modify your selected Novell print server.

■

Configure a printer slot with

Other Unknown

(or

■

Assign a print queue to the printer slot (printer number).

■

Restart your print server at the server console by typing

in 4.x).

Type Remote, Other Unknown

UNLOAD PSERVER and the name of your print server.

■

Type LOAD PSERVER and the same print server name.

3. Double-click the

Utilities

group.

HP JetAdmin

icon in the

HP JetAdmin

4. To change an existing printer configuration, highlight the printer you want in the list of printers.

Note If your printer does not appear in the list of

available printers, select a refresh option from the

5. Click

Device Refresh

Device

on the menu bar at the top of the main window,

pull-down menu.

then do one of the following:

Click

New

to configure a new printer.

■

- or -

Click

Modify

to configure an existing printer.

■

6. If you are configuring a new printer, select the LAN hardware address of the HP JetDirect print server attached to the new printer, then click

Configure

. The address of the HP JetDirect

print server is listed on the HP JetDirect configuration page.

7. Type the new name of the printer that was created in Step 2. This is the name that will appear on the network.

18 Novell NetWare Networks (Windows 3.1 Client)

+ 56 hidden pages

HP JetAdmin User's Guide

Table of Contents

HP JetAdmin Printer Management Software

Introduction

Supported Network Operating Systems

Supported Versions of HP JetAdmin

Supported Devices

Network Administration Features

End User Features

Software and Memory Requirements

Installation Overview

Support Materials

Novell NetWare Networks (Windows 3.1 Client)

Introduction

Installing the HP JetAdmin Software

Configuring a Printer in Queue Server Mode (NDS)

Create the Print Queue, Printer, and Print Server Objects Using Novell NWADMIN

Configuring a Printer in Queue Server Mode (Bindery)

To Configure the Printer

File Server and Print Queue Support

Configuring a Printer in Remote Printer Mode (Bindery)

To Configure the Printer