Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel and Core are U.S. registered trademarks of
Intel Corporation. Microsoft and Windows are
either registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a trademark
of its proprietor.
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 10 functionality. See
http://www.microsoft.com for details.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: April 2016
Document Part Number: 855524-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
Left side ............................................................................................................................................................... 11
Right side ............................................................................................................................................................. 12
3 Illustrated parts catalog .............................................................................................................................. 14
Locating the product number, warranty information, model number, and serial number ............................... 14
Computer major components .............................................................................................................................. 15
Miscellaneous parts ............................................................................................................................................. 19
4 Removal and replacement procedures preliminary requirements .................................................................... 21
Service considerations ......................................................................................................................................... 21
Plastic parts ....................................................................................................................................... 21
Cables and connectors ...................................................................................................................... 22
Hard drive .......................................................................................................................................... 30
Fan ..................................................................................................................................................... 37
Power connector cable ...................................................................................................................... 40
USB board cables ............................................................................................................................... 42
USB board .......................................................................................................................................... 43
System board .................................................................................................................................... 45
9 Backing up, restoring, and recovering ........................................................................................................... 67
Creating recovery media and backups ................................................................................................................ 67
Creating HP Recovery media (select products only) ......................................................................... 67
Using Windows tools ........................................................................................................................................... 68
Restore and recovery ........................................................................................................................................... 69
Recovering using HP Recovery Manager ........................................................................................... 69
What you need to know before you get started ............................................................. 69
Using the HP Recovery partition (select products only) ................................................. 70
Using HP Recovery media to recover .............................................................................. 70
Changing the computer boot order ................................................................................ 71
Removing the HP Recovery partition (select products only) ......................................... 72
vi
10 Power cord set requirements ...................................................................................................................... 73
Requirements for all countries ............................................................................................................................ 73
Requirements for specic countries and regions ................................................................................................ 73
Index ............................................................................................................................................................. 76
vii
viii
1Product description
CategoryDescription
Product NameHP ENVY Notebook PC (Model numbers used 15-as000 through 15-as099)
Processor
ChipsetIntegrated soldered-on-circuit (SoC)
GraphicsInternal Graphics:
Panel15.6-in, RGBW, ultrahigh-denition (UHD), white light-emitting diode (WLED), AntiGlare
●
Intel® Core™ i7-6500U 2.50-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 4.0MB L3 cache, dual core, 15-W)
●
Intel Core i5-6260U 1.80-GHz (SC turbo up to 2.90-GHz) processor (1600-MHz FSB, 4.0-MB
L3 cache, dual core, 15-W)
●
Intel Core i5-6200U 2.30-GHz (SC turbo up to 2.80-GHz) processor (1600-MHz FSB, 3.0-MB
L3 cache, dual core, 15-W)
Intel Iris™ Graphics 540 on computer models equipped with an Intel Core i7-6500U processor
Intel HD Graphics 520 on computer models equipped with an Intel Core i5-6260U, Intel Core
i5-6200U, or Intel Core i3-6100U processor
Support for HD decode, DX12, and high-denition multimedia interface (HDMI)
Power requirementsSupport for a 3-cell, 52-WHr, 4.56-AHr, Li-ion battery
SecurityTrusted platform module (TPM) 2.0
Operating systemPreinstalled:
●
ClickPad with image sensor
●
Multitouch gestures enabled
●
Support for Windows modern trackpad gestures
●
Taps enabled as default
Support for the following AC adapters
●
65-W HP Smart AC adapter (non-PFC, EM, 4.5-mm)
●
45-W HP Smart AC adapter (non-PFC, RC, 4.5-mm)
●
45-W HP Smart AC adapter (non-PFC, with mount, 4.5-mm)
Security cable lock
●
Windows 10
●
Windows 10 Professional
●
Windows 7 Professional 64- and 32-bit
For Developed Market (ML): Windows 10 Home ML and Windows 10 Home High End ML
For Emerging Market (EM/SL):
●
Windows 10 Home EM/SL
●
Windows 10 Home High End EM/SL/China
●
CPPP Windows 10 Home China Language Edition
●
SEAP Windows 10 Home Single Language Edition
●
SEAP Windows 10 Home High End
ServiceabilityEnd user replaceable parts: AC adapter
3
2External component identication
Locating hardware
To nd out what hardware is installed on the computer:
▲
Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on the computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on the computer:
▲
Select the Start button, and then select All apps.
‒ or –
Right-click the Start button, and then select Programs and Features.
4Chapter 2 External component identication
Display
NOTE: Refer to the illustration that most closely matches the computer. [cad edit-need dierent image]
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with WLANs.
(2)Internal microphonesRecord sound.
(3)Camera lightOn: The camera is in use.
(4)CameraAllows you to video chat, record video, and record still images.
To use the camera:
▲
Type camera in the taskbar search box, and then
select Camera.
(5)3D camera light (select products only)On: The 3D camera is in use.
(6)3D camera (select products only)Allows you to video chat and scan or capture 3D images. 3D apps for
gaming, security, and immersive collaboration are available to
maximize the 3D camera experience.
To use the 3D camera:
▲
On select products, type Intel RealSense in the taskbar
search box to explore additional features, demos, and apps.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country
or region.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display5
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate with WLANs.
(2)Internal microphones (2)Record sound.
(3)Camera lightOn: The camera is in use.
(4)CameraAllows you to video chat, record video, and record still images.
To use the camera:
▲
Type camera in the taskbar search box, and then
select Camera.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country
or region.
To access this guide:
▲
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
6Chapter 2 External component identication
Button, speakers, and vent
ItemComponentDescription
(1)Power button
(2)SpeakersProduct sound.
●
When the computer is o, press the button to turn on
the computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press
the button briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your
power options.
▲
Type power in the taskbar search box, and then select
Power and sleep settings.
‒ or –
Right-click the Start button, and then select
Power Options.
(3)VentEnables airow to cool internal components.
Button, speakers, and vent7
Keys
ItemComponentDescription
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyDisplays system information when pressed in combination
(3)Windows keyOpens the Start menu.
(4)Action keysExecute frequently used system functions.
(5)num lock key (select products only)Alternates between the navigational and numeric functions
(6)Integrated numeric keypadWhen num lock is on, the keypad can be used like an external
with the esc key.
NOTE: Pressing the Windows key again will close
the Start menu.
NOTE: On select products, the f5 action key turns
the keyboard backlight feature o or on.
on the integrated numeric keypad.
numeric keypad.
8Chapter 2 External component identication
Lights
ItemComponentDescription
(1)Power light
(2)Mute light
(3)Caps lock lightOn: Caps lock is on, which switches the key input to all
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to
the display and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation
is a power-saving state that uses the least amount
of power.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
capital letters.
Lights9
TouchPad
ItemComponentDescription
(1)TouchPad zoneReads your nger gestures to move the pointer or activate
items on the screen.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
10Chapter 2 External component identication
Left side
ItemComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)USB 3.0 ports (2)Connects optional USB devices, such as a keyboard, mouse,
NOTE: The security cable is designed to act as a deterrent,
but it may not prevent the computer from being mishandled
or stolen.
external drive, printer, scanner, or USB hub.
(3)Drive light
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to
the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲
Select the Start button, select All apps, select HP Help
and Support, and then select HP Documentation.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
(2)USB Type-C portConnects an optional USB device with a Type-C connector.
(3)Memory card readerReads optional memory cards that enable you to store,
manage, share, or access information.
To insert a card:
1.Hold the card label-side up, with connectors facing
the computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲
Press in on the card, and then remove it from
the memory card reader.
(4)HDMI portConnects an optional video or audio device, such as a high-
denition television, any compatible digital or audio
component, or a high-speed HDMI device.
(5)USB 3.0 charging (powered) portConnects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner, or USB hub. Standard USB
ports will not charge all USB devices or will charge using a
low current. Some USB devices require power and require
you to use a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is o.
(6)AC adapter and battery light
●
White: The AC adapter is connected and the battery is
fully charged.
12Chapter 2 External component identication
ItemComponentDescription
Bottom
(6)AC adapter and battery light (continued)
(7)Power connectorConnects an AC adapter.
●
Blinking white: The AC adapter is disconnected
and the battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery
is charging.
●
O: The battery is not charging.
ComponentDescription
VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
Bottom13
3Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Locating the product number, warranty information, model
number, and serial number
The product number (1), warranty information (2), model number (3), and serial number (4) are located on
the bottom of the computer. This information may be needed when travelling internationally or when
contacting support.
14Chapter 3 Illustrated parts catalog
Computer major components
ItemComponentSpare part number
(1)Display assembly: The TouchScreen display assembly is spared as an entire assembly. Spare part number information for
TouchScreen display assemblies is listed immediately below. The non-TouchScreen display assembly is spared at
the subcomponent level only. For more non-TouchScreen display assembly spare part information, see Display
components on page 18.
15.6-in, RGBW, UHD, WLED, AntiGlare (3840×2160), uslim-at (2.68-mm), UWVA, eDP+PSR
TouchScreen display assembly equipped with HDC and infrared webcam
15.6-in, RGBW, UHD, WLED, AntiGlare (3840×2160), uslim-at (2.68-mm), UWVA, eDP+PSR
TouchScreen display assembly equipped with HDC and non-infrared webcam
858712-001
857440-001
Computer major components15
ItemComponentSpare part number
15.6-in, FHD, WLED, BrightView (1920×1080), slim-at (3.0-mm), UWVA, eDP TouchScreen
display assembly equipped with HDC and infrared webcam
15.6-in, FHD, WLED, BrightView (1920×1080), slim-at (3.0-mm), UWVA, eDP TouchScreen
display assembly equipped with HDC and non-infrared webcam
(2)Keyboard/top cover with backlight and pointing stick (includes backlight cable, keyboard cable, and pointing stick cable):
For use in Belgium857799-A41
For use in Bulgaria857799-261
For use in Canada857799-DB1
For use in the Czech Republic and Slovakia857799-FL1
For use in Denmark, Finland, and Norway857799-DH1
For use in France857799-051
For use in Germany857799-041
For use in Greece857799-151
For use in Hungary857799-211
For use in Israel857799-BB1
For use in Italy857799-061
For use in Japan857799-291
858711-001
857439-001
For use in Latin America857799-161
For use in the Netherlands857799-B31
For use in Portugal857799-131
For use in Romania857799-271
For use in Russia857799-251
For use in Saudi Arabia857799-171
For use in Slovenia857799-BA1
For use in South Korea857799-AD1
For use in Spain857799-071
For use in Switzerland857799-BG1
For use in Taiwan857799-AB1
For use in Thailand857799-281
For use in Turkey857799-141
For use in the United Kingdom857799-031
For use in the United States857799-001
(3)TouchPad
NOTE: The TouchPad spare part kit does not include the TouchPad bracket or TouchPad
cable. The TouchPad bracket is available using spare part number 857796-001.
The TouchPad cable is available using spare part number 857807-001.