HP ElitePad Mobile POS G1 Solution, ElitePad Mobile POS G2 Solution Service Guide

HP ElitePad 1000 G2
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2014 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a U.S. registered trademark of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: March 2014
Document Part Number: 741057-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See for
http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.
For any further information or to request a full refund of the computer, please contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Front ....................................................................................................................................... 4
Rear ....................................................................................................................................... 5
Top ........................................................................................................................................ 6
Bottom .................................................................................................................................... 7
3 Illustrated parts catalog .................................................................................................... 8
Service tag .............................................................................................................................. 8
Tablet major components .......................................................................................................... 9
Retail Jacket components ......................................................................................................... 12
Security Jacket components ..................................................................................................... 14
Adapter cables ...................................................................................................................... 15
Docking station and accessories .............................................................................................. 16
Miscellaneous parts ................................................................................................................ 17
Power components ................................................................................................................. 19
Sequential part number listing .................................................................................................. 20
4 Removal and replacement preliminary requirements ...................................................... 26
Tools required ....................................................................................................................... 26
Service considerations ............................................................................................................ 26
Plastic parts ............................................................................................................ 26
Cables and connectors ............................................................................................ 26
Grounding guidelines ............................................................................................................. 27
Electrostatic discharge damage ................................................................................. 27
Packaging and transporting guidelines ....................................................... 28
Workstation guidelines .............................................................. 28
5 Removal and replacement procedures ............................................................................ 30
Tablet component replacement procedures ................................................................................ 30
v
Display assembly .................................................................................................... 30
NFC antenna .......................................................................................................... 38
WWAN module ..................................................................................................... 39
WLAN module ........................................................................................................ 41
Microphones .......................................................................................................... 43
Rear-facing webcam ................................................................................................ 44
Power button board ................................................................................................. 45
Volume button board ............................................................................................... 47
Audio jack board .................................................................................................... 49
Vibrator module ...................................................................................................... 50
Battery ................................................................................................................... 51
System board ......................................................................................................... 53
Forward-facing webcam .......................................................................................... 57
Slot cover ............................................................................................................... 58
Docking connector cable .......................................................................................... 59
WLAN antenna ...................................................................................................... 61
WWAN/GPS auxiliary antenna ............................................................................... 63
Speakers ................................................................................................................ 65
Retail Jacket component replacement procedures ....................................................................... 67
Top cap ................................................................................................................. 67
Battery ................................................................................................................... 68
Front cover ............................................................................................................. 69
Bar code scanner module and Cable connector board ................................................ 73
Battery connector board ........................................................................................... 75
System board ......................................................................................................... 76
Credit card reader board ......................................................................................... 78
Credit card reader .................................................................................................. 80
Security Jacket component replacement procedures .................................................................... 82
Card reader cover and Top cap ............................................................................... 82
Front cover ............................................................................................................. 84
System board ......................................................................................................... 86
Docking connector cable .......................................................................................... 87
Card reader board .................................................................................................. 88
Fingerprint reader board .......................................................................................... 89
6 Computer Setup and HP PC Hardware Diagnostics (UEFI) ................................................ 91
Using Computer Setup ............................................................................................................ 91
Starting Computer Setup .......................................................................................... 91
Navigating and selecting in Computer Setup .............................................................. 92
Restoring factory settings in Computer Setup ............................................................... 92
Updating the BIOS .................................................................................................. 93
vi
Determining the BIOS version .................................................................... 93
Downloading a BIOS Update ................................................................................... 93
Using HP PC Hardware Diagnostics (UEFI) ................................................................. 94
7 Specifications .................................................................................................................. 95
Tablet specifications ............................................................................................................... 95
8 Backup and recovery ...................................................................................................... 96
Backing up your information .................................................................................................... 96
Performing a system recovery .................................................................................................. 97
Using the Windows recovery tools ............................................................................ 97
Using f11 recovery tools .......................................................................................... 98
Changing the boot device order ............................................................................... 98
Using Windows Refresh or Windows Reset ................................................................ 99
9 Statement of Volatility .................................................................................................. 100
Non-volatile memory usage ................................................................................................... 102
Questions and answers ......................................................................................................... 105
10 Power cord set requirements ...................................................................................... 106
Requirements for all countries ................................................................................................ 106
Requirements for specific countries and regions ....................................................................... 107
11 Recycling .................................................................................................................... 108
Index ............................................................................................................................... 109
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viii

1 Product description

Category Description
Product Name HP ElitePad 1000 G2
Processor Intel® Atom z3795 1.60-GHz processor (core burst up to 2.39-GHz), 1.60-GHz front-side
bus (FSB), 2.0-MB L2 cache, up to 778-MHz graphics burst frequency, soldered to system board
Graphics Intel HD Graphics
Panel 10.1-in., WUXGA (1900×1200), UWVA, 50% CG, 400-nit, active pen and MultiTouch
capacitive digitizer, chemically-strengthened glass with anti-smudge
Memory On-board 1067-MHz, LPDDR3, 4096-MB memory (soldered to system board); system
supports a 4096-MB × 1 (4 pieces, 128 MB × 32 chips) configuration
Primary storage 128- or 64-GB embedded MultiMedia Card (eMMC), soldered to the system board
Optical drive No internal optical drive or USB-powered optical drive is supported
Audio and video 2 integrated stereo speakers, each 1.5 W
HD Audio
DTS+ sound
2 digital microphones
2 fixed, integrated webcams (2.1-MP front-facing webcam; 8.0-MP rear-facing webcam with LED flash)
Ethernet No Ethernet support
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Integrated WLAN antennas
Support for the Broadcom BCM43241 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter
1
Category Description
Wireless (continued) Integrated wireless wide area network (WWAN) options by way of wireless module
Integrated world-wide/5-band WWAN antennas
Secured by subscriber identity module (SIM)
Support for the following WWAN formats:
HP hs3110 HSPA+ Mobile Broadband Module
HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module
HP lt4112 LTE/HSPA+ Gobi 4G Module
HP lt4225 LTE/EV-DO Gobi 4G Module
HP lt4226 LTE/HSPA+ Gobi 4G Module
Support for no WWAN option
Integrated near field communication (NFC) module and antennas
External media cards Flash Media slot (with push-push technology) supporting microHCSD cards up to 64-GB
Ports
Sensors
Docking HP ElitePad-proprietary dock with 4 standard 2.0 USB ports, VGA port, HDMI-out port, audio
Keyboard/pointing devices
Power requirements Support for an HP ElitePad-proprietary 10-W AC adapter (RC, V, 3-wire, wall-mount);
Support for 2-cell, 30-Wh, 4.0-Ah, Li-ion battery
Audio-in (mono microphone)/audio-out (stereo headphone) combo jack
HP ElitePad 900-proprietary docking connector
Accelerometer + eCompass
Ambient light sensor
Gyroscope
Haptics
in/out jacks, and HP Smart AC adapter connector (40-W HP Smart AC adapter and power cord included)
No integrated keyboard or TouchPad
Support for USB- or Bluetooth-connected external keyboard and mouse
connector on AC Adapter connects to the tablet through the docking connector
2 Chapter 1 Product description
Category Description
Security Support for trusted platform module (TPM; Infineon TPM is SLB9656VQ1.2FW4.32)
Operating system Preinstalled:
Microsoft® Windows® 8.1 ML 64-bit
Microsoft Windows 8.1 EM 64-bit
Microsoft Windows 8.1 CM 64-bit
Microsoft Windows 8.1 Professional 64-bit
Microsoft Windows 8.1 Professional 64-bit MSNA
Microsoft Windows 8.1 Professional 64-bit Retail Solutions
Microsoft Windows 8.1 SST 64-bit with Home and Student DPK
Microsoft Windows 8.1 SST 64-bit China with Home and Student DPK
Microsoft Windows 8.1 SST 64-bit without Home and Student DPK
Microsoft Windows 8.1 64-bit Embedded Industry
3

2 External component identification

Front

Item Component Description
(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate
(2) Front webcam Records video and captures still photographs.
(3) WLAN antennas (2)* Send and receive wireless signals to communicate
4 Chapter 2 External component identification
with WWANs.
To use the webcam, tap the YouCam tile on the Start screen, or swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. In the search box, type c, and then tap CyberLink YouCam.
with WLANs.
Item Component Description
(4) Ambient light sensor The ambient light sensor automatically adjusts the
display brightness based on the lighting conditions in your environment.
(5) Webcam status light (front) On: The webcam is on.

Rear

(6) Near Field Communications (NFC) tapping
area
(7) Windows button Displays the Start screen.
*The antennas are not visible on the outside of the tablet. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, tap the HP Support Assistant app on the Start screen, tap My computer, and then tap User guides.
Allows you to touch an NFC-compatible device to this area to wirelessly connect and communicate with the tablet and transfer data back and forth.
Item Component Description
(1) Micro SD Card Reader/Micro SIM slot
access hole
(2) Memory card reader/Micro SIM slot Reads optional micro memory cards that store, manage,
Allows you to insert the end of a paper clip to open the access door to insert or remove a micro SD card or micro SIM module.
share, or access information. and supports an optional wireless micro subscriber identity module (SIM) (select models only).
Rear
5
Top
Item Component Description
(3) Rear webcam Records video, captures still photographs, and allows
video conferences and online chat by means of streaming video.
To use the webcam, tap the YouCam tile on the Start screen, or swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. In the search box, type c, and then tap
CyberLink YouCam.
(4) Volume up button To increase speaker volume, press the top edge of
the button.
(5) Volume down button To decrease speaker volume, press the bottom edge of
the button.
(6) Regulatory information Displays regulatory information (select models only).
Item Component Description
(1) Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental
Notices. To access the user guides, tap the HP Support Assistant app on the Start screen, tap My computer, and then tap User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in (microphone).
6 Chapter 2 External component identification
Item Component Description
(2) Autorotate switch When the tablet is on, slide the autorotate switch to lock
the autorotate feature of the display. To unlock the autorotate feature, slide the switch again.
– or –
Swipe from the right edge of the touch screen to display the charms, tap Settings, tap the screen icon, and then tap the autorotate icon. To unlock the autorotate feature, tap the autorotate icon again.
(3) Integrated microphones (2) Record sound.
(4) Power button

Bottom

When the tablet is off, press the button to turn on
the tablet.
When the tablet is on, press the button briefly to
initiate Sleep.
When the tablet is in the Sleep state, press the
button briefly to exit Sleep.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the tablet.
Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the search box. In the search box, type power, tap Power and sleep settings, and then select Power and sleep from the list of applications.
Item Component Description
(1) Speakers (2) Produce sound.
(2) Product and regulatory information Displays product and regulatory information
(select models only).
(3) Docking connector Connects an AC adapter or an optional docking device.
Bottom
7

3 Illustrated parts catalog

NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to then follow the on-screen instructions.

Service tag

When ordering parts or requesting information, provide the tablet serial number and model number provided on the service tag.
http://partsurfer.hp.com, select your country or region, and
Item Description Function
(1) Warranty period This number describes the duration of the warranty
period for the tablet.
(2) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the tablet.
(3) Product name This is the product name affixed to the front of
the tablet.
(4) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
8 Chapter 3 Illustrated parts catalog

Tablet major components

Item Component Spare part number
(1) Display assembly (10.1-in., WUXGA (1900×1200), UWVA, 50% CG, 400-nit,
active pen and MultiTouch capacitive digitizer, chemically-strengthened glass with anti-smudge; includes display panel, display LVDS cable, TouchScreen cable, and display panel support rubber)
Display Cable Kit, includes: 747625-001
(2a) TouchScreen cable
(2b) Display LVDS cable
(3) NFC antenna (includes double-sided adhesive) 747633-001
Button Kit, includes: 747634-001
(4a) Power button actuator
(4b) Volume button actuator
747658-001
Tablet major components
9
Item Component Spare part number
(4c) Autorotate switch actuator
(4d) Slot cover hardware (slot cover, retention bracket, spring bracket)
(4e) Docking connector bracket
Webcam/Microphone Kit, includes: 762828-001
(5a) Left microphone
(5b) Right microphone
(6a) Rear-facing webcam
(6b) Front-facing webcam
(7) Power button board (includes cable)
For use only on tablet models equipped with the Windows 8 Professional
operating system
For use only on tablet models equipped with the Windows 8 Standard
operating system
For use only on tablet models equipped with a non-Windows 8 operating system 753976-001
(8) Volume button board (includes bracket and cable) 759031-001
(9) WWAN module:
HP hs3110 HSPA+ Mobile Broadband Module 748599-005
HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module 704030-005
HP lt4112 LTE/HSPA+ Gobi 4G Module 740011-005
HP lt4225 LTE/EV-DO Gobi 4G Module 736676-005
HP lt4226 LTE/HSPA+ Gobi 4G Module 736675-005
(10) 2-cell, 30-Wh, 4.0-Ah, Li-ion battery (includes battery cable and WWAN/GPS
main transceiver and antenna cable)
(11) System board equipped with an Intel Atom z3795 quad core 1.60-GHz processor (burst up to 2.39-GHz; 2.0-
MB L2 cache), and 4096-MB of system memory (includes processor, memory, and eMMC)
Equipped with 128-GB of eMMC primary storage 753741-001
753976-601
753976-501
728558-005
Equipped with 64-GB of eMMC primary storage 753740-001
(12) Audio jack board (includes audio jack and cable) 747627-001
Antenna Kit, includes:
(13) WWAN/GPS auxiliary antenna (includes auxiliary antenna cable and transceiver)
(14) WLAN antenna (includes WLAN main and auxiliary antenna cables and transceivers)
For use only in European countries and regions 767884-001
For use only in Japan 767885-001
For use only in the United States 767883-001
10 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(15) Broadcom BCM43241 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter 723677-005
(16) Vibrator module (includes cable, double-sided adhesive, plastic cover) 747630-001
(17) Docking connector cable (includes cable and double-sided adhesive) 747631-001
(18) Speakers (include left and right speakers and cables) 747629-001
(19) Bottom case (includes the power button actuator and the slot cover and brackets) 747628-001
Tablet major components
11

Retail Jacket components

Item Description Spare part number
(1) Top cap (includes 4 captive screws, secured by C-rings) 744025-001
(2) Battery (2-cell, 21-Wh, 2.96-Ah, Li-ion) 687946-001
(3) Battery bay space saver 742440-001
(4) Front cover adhesive liner (included with front cover, spare part number 744030-001)
(5) Front cover (includes bar code scanner lens and adhesive liner) 744030-001
(6) Bar code scanner module 744037-001
(7) Cable connector board 744034-001
Cable Kit, includes: 744031-001
(8a) Bar code scanner module cable
(8b) Cable connector board cable
(8c) Credit card reader board/left board cable
12 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(8d) Credit card reader board/right board cable
(9) Left-side credit card reader board 744027-001
(10) Right-side credit card reader board 744028-001
(11) Credit card reader (includes cable) 744026-001
(12) Battery connector board (includes cable) 744033-001
(13) System board (includes docking connector and USB port) 744032-001
(14) Rear cover 744029-001
Retail Jacket equipped with battery (not illustrated) 742441-001
Retail Jacket equipped with a battery bay space saver (not illustrated) 742442-001
Handle (not illustrated) 742439-001
Miscellaneous Rocker Button Mounting Kit (not illustrated) 744038-001
Rubber Kit for use only on the Retail Jacket (not illustrated) 742443-001
Screw Kit for use only on the Retail Jacket (not illustrated) 744035-001
Retail Jacket components
13

Security Jacket components

Item Description Spare part number
(1) Top cap (includes rubber trim) 744047-001
(2) Card reader cover 744039-001
(3) Front cover 744048-001
(4) Rear cover (includes top cap release latch assembly) 744041-001
(5) Fingerprint reader board 744042-001
(6) Card reader board 744043-001
(7) System board 744044-001
Cables/Connectors Kit, includes: 744045-001
(8a) Fingerprint reader board cable
(8b) Card reader board cable
(8c) Docking connector cable
Security Jacket equipped with a card reader and a fingerprint reader
(not illustrated)
Security Jacket equipped with a card reader (not illustrated) 742444-001
742446-001
14 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Rubber Kit for use only on the Security Jacket (not illustrated) 744040-001
Screw Kit for use only on the Security Jacket (not illustrated) 744046-001

Adapter cables

Item Description Spare part number
(1) HDMI/VGA adapter cable 695551-001
(2) Ethernet adapter cable 695555-001
(3) Serial adapter cable 695556-001
(4) HP Smart AC adapter cable 695553-001
(5) USB adapter cable 695552-001
(6) Card Reader adapter 695554-001
Adapter cables
15

Docking station and accessories

Item Description Spare part number
(1) Docking station 708621-001
(2) 40-W HP Smart AC adapter (RC, V, 3-wire) 693717-001
(3) Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
16 Chapter 3 Illustrated parts catalog
Item Description Spare part number
For use in Taiwan 490371-AB1
For use in the United Kingdom and Singapore 490371-031

Miscellaneous parts

Component Spare part number
Carrying case:
HP ElitePad dockable case 742720-001
HP ElitePad rugged carrying case 708772-001
HP ElitePad Service Tool (includes suction cup) 714222-001
HP ElitePad suction cup 714223-001
HP executive tablet pen 716117-001
Jacket:
Slate jacket with battery slot (includes battery) 709462-001
Slate jacket without battery slot 714297-001
Jacket keyboard:
For use in Belgium 724301-A41
For use in Brazil 724301-201
For use in Bulgaria 724301-261
For use in Canada 724301-DB1
For use in the Czech Republic and Slovakia 724301-FL1
For use in Denmark 724301-081
For use in France 724301-051
For use in Germany 724301-041
For use in Greece 724301-151
For use in Hungary 724301-211
For use in Iceland 724301-DD1
For use in India 724301-D61
For use in Israel 724301-BB1
For use in Italy 724301-061
For use in Japan 724301-291
For use in Latin America 724301-161
Miscellaneous parts
17
Component Spare part number
For use in the Netherlands 724301-B31
For use in Norway 724301-091
For use in Northwest Africa 724301-FP1
For use in Portugal 724301-131
For use in Romania 724301-271
For use in Russia 724301-251
For use in Saudi Arabia 724301-171
For use in Slovenia 724301-BA1
For use in South Korea 724301-AD1
For use in Spain 724301-071
For use in Sweden and Finland 724301-B71
For use in Switzerland 724301-BG1
For use in Taiwan 724301-AB1
For use in Thailand 724301-281
For use in Turkey 724301-141
For use in the United Kingdom and Singapore 724301-031
For use in the United States 724301-001
Screw Kit for use only with the tablet 709461-001
18 Chapter 3 Illustrated parts catalog

Power components

Item Component Spare part number
(1) 10-W AC adapter for use only on the HP ElitePad 1000 G2 (RC, V, 3-wire, wall-
mount)
(2) Duck head power adapter:
For use in Argentina 755184-D01
For use in Australia 755184-011
For use in Brazil 755184-201
For use in Denmark 755184-081
For use in Europe 755184-021
For use in India 755184-D61
For use in Israel 755184-BB1
For use in Italy 755184-061
For use in the People's Republic of China 755184-371
For use in South Africa 755184-AR1
For use in Switzerland 755184-BG1
For use in the United Kingdom and Singapore 755184-031
For use in the United States 755184-001
686120-001
(3) Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
Power components
19
Item Component Spare part number
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in the United Kingdom and Singapore 490371-031
Card Reader Cover Kit (not illustrated) 747632-001
HP Mobile Connect SIM (not illustrated) 714749-001
Screw Kit for use only on the HP ElitePad 1000 G2 (not illustrated) 753735-001
Tape Support Kit 762827-001

Sequential part number listing

Spare part number Description
490371-001 Power cord for use in North America (3-pin, black, 1.83-m)
490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)
490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)
490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)
490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)
490371-202 Power cord for use in Brazil (3-pin, black, 1.83-m)
490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)
490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 Power cord for use in South Korea (3-pin, black, 1.83-m)
490371-AD1 Power cord for use in Taiwan (3-pin, black, 1.83-m)
490371-AR1 Power cord for use in South Africa (3-pin, black, 1.83-m)
20 Chapter 3 Illustrated parts catalog
Spare part number Description
490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)
490371-D01 Power cord for use in Argentina (3-pin, black, 1.83-m)
490371-D61 Power cord for use in India (3-pin, black, 1.83-m)
686120-001 10-W AC adapter (RC, V, 3-wire, wall-mount)
687946-001 2-cell, 21-Wh, 2.96-Ah, Li-ion battery for use only on the Retail Jacket
693717-001 40-W HP Smart AC adapter for use only with the docking station (RC, V, 3-wire)
695551-001 HDMI/VGA adapter cable
695552-001 USB adapter cable
695553-001 HP Smart AC adapter cable
695554-001 Card Reader adapter
695555-001 Ethernet adapter cable
695556-001 Serial adapter cable
704030-001 HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module
708621-001 Docking station
708772-001 Rugged carrying case
709462-001 Slate jacket with battery slot (includes battery)
714222-001 HP ElitePad Service Tool (includes suction cup)
714223-001 HP ElitePad suction cup
714297-001 Slate jacket without battery slot
714749-001 HP Mobile Connect SIM
723677-005 Broadcom BCM43241 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter
724301-001 Jacket keyboard for use in the United States
724301-031 Jacket keyboard for use in the United Kingdom and Singapore
724301-041 Jacket keyboard for use in Germany
724301-051 Jacket keyboard for use in France
724301-061 Jacket keyboard for use in Italy
724301-071 Jacket keyboard for use in Spain
724301-081 Jacket keyboard for use in Denmark
724301-091 Jacket keyboard for use in Norway
724301-131 Jacket keyboard for use in Portugal
724301-141 Jacket keyboard for use in Turkey
724301-151 Jacket keyboard for use in Greece
Sequential part number listing
21
Spare part number Description
724301-161 Jacket keyboard for use in Latin America
724301-171 Jacket keyboard for use in Saudi Arabia
724301-201 Jacket keyboard for use in Brazil
724301-211 Jacket keyboard for use in Hungary
724301-251 Jacket keyboard for use in Russia
724301-261 Jacket keyboard for use in Bulgaria
724301-271 Jacket keyboard for use in Romania
724301-281 Jacket keyboard for use in Thailand
724301-291 Jacket keyboard for use in Japan
724301-A41 Jacket keyboard for use in Belgium
724301-AB1 Jacket keyboard for use in Taiwan
724301-AD1 Jacket keyboard for use in South Korea
724301-B31 Jacket keyboard for use in the Netherlands
724301-B71 Jacket keyboard for use in Sweden and Finland
724301-BA1 Jacket keyboard for use in Slovenia
724301-BB1 Jacket keyboard for use in Israel
724301-BG1 Jacket keyboard for use in Switzerland
724301-D61 Jacket keyboard for use in India
724301-DB1 Jacket keyboard for use in Canada
724301-DD1 Jacket keyboard for use in Iceland
724301-FL1 Jacket keyboard for use in the Czech Republic and Slovakia
724301-FP1 Jacket keyboard for use in Northwest Africa
728558-005 2-cell, 30-Wh, 4.0-Ah, Li-ion battery for use only on the HP ElitePad 1000 G2 tablet (includes
battery cable and WWAN/GPS main transceiver and antenna cable)
732251-001 Digital pen tethers (10)
736675-005 HP lt4226 LTE/HSPA+ Gobi 4G Module
736676-005 HP lt4225 LTE/EV-DO Gobi 4G Module
736679-001 HP ElitePad Jacket cover
739321-001 HP ElitePad USB3 adapter
740011-005 HP lt4112 LTE/HSPA+ Gobi 4G Module
742439-001 Retail Jacket handle
742440-001 Retail Jacket battery bay space saver
742441-001 Retail Jacket with battery
22 Chapter 3 Illustrated parts catalog
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