HP ElitePad 1000 G2 Maintenance and Service Guide
HP ElitePad 1000 G2
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
DTS, the Symbol, & DTS and the Symbol
together are registered trademarks, and DTS
Sound is a trademark of DTS, Inc. © DTS, Inc.
All Rights Reserved. Intel is a U.S. registered
trademark of Intel Corporation. Microsoft
and Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark
of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth
in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: September 2015
Document Part Number: 830298-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 10 or Windows 8. This computer may
require upgraded and/or separately purchased
hardware, drivers, and/or software to take full
advantage of Windows 10 or Windows 8
functionality. See for
http://www.microsoft.com details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return
the entire unused product (hardware
and software) within 14 days for a refund
subject to the refund policy of your place of
purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the useraccessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 4
Front ....................................................................................................................................................................... 4
Rear ........................................................................................................................................................................ 6
Top ......................................................................................................................................................................... 7
Bottom ................................................................................................................................................................... 8
3 Illustrated parts catalog ................................................................................................................................ 9
Service tag ............................................................................................................................................................. 9
Tablet major components ................................................................................................................................... 10
Retail Jacket components ................................................................................................................................... 13
Security Jacket components ............................................................................................................................... 15
Healthcare Jacket components (not illustrated) ................................................................................................ 16
Rugged Jacket components (not illustrated) ..................................................................................................... 17
Adapter cables ..................................................................................................................................................... 18
Docking station and accessories ......................................................................................................................... 19
Miscellaneous parts ............................................................................................................................................. 20
Power components .............................................................................................................................................. 22
4 Removal and replacement preliminary requirements ..................................................................................... 24
Tools required ...................................................................................................................................................... 24
Service considerations ........................................................................................................................................ 24
Plastic parts ....................................................................................................................................... 24
Cables and connectors ...................................................................................................................... 24
Grounding guidelines ........................................................................................................................................... 25
Electrostatic discharge damage ....................................................................................................... 25
Packaging and transporting guidelines ......................................................................... 26
Workstation guidelines ................................................................................ 26
5 Removal and replacement procedures ........................................................................................................... 28
Tablet component replacement procedures ...................................................................................................... 28
Display assembly .............................................................................................................................. 28
NFC antenna ...................................................................................................................................... 35
WWAN module ................................................................................................................................... 36
WLAN module .................................................................................................................................... 38
v
Microphones ...................................................................................................................................... 40
Rear-facing webcam ......................................................................................................................... 41
Power button board .......................................................................................................................... 42
Volume button board ........................................................................................................................ 44
Audio jack board ................................................................................................................................ 46
Vibrator module ................................................................................................................................ 47
Battery ............................................................................................................................................... 48
System board .................................................................................................................................... 50
Forward-facing webcam ................................................................................................................... 54
Slot cover ........................................................................................................................................... 55
Docking connector cable ................................................................................................................... 56
WLAN antenna ................................................................................................................................... 58
WWAN/GPS auxiliary antenna ........................................................................................................... 60
Speakers ............................................................................................................................................ 62
Retail Jacket component replacement procedures ............................................................................................ 63
Top cap .............................................................................................................................................. 63
Battery ............................................................................................................................................... 64
Front cover ........................................................................................................................................ 65
Bar code scanner module and Cable connector board ..................................................................... 69
Battery connector board ................................................................................................................... 71
System board .................................................................................................................................... 72
Credit card reader board ................................................................................................................... 74
Credit card reader .............................................................................................................................. 76
Security Jacket component replacement procedures ........................................................................................ 77
Card reader cover and Top cap ......................................................................................................... 77
Front cover ........................................................................................................................................ 80
System board .................................................................................................................................... 82
Docking connector cable ................................................................................................................... 83
Card reader board ............................................................................................................................. 84
Fingerprint reader board ................................................................................................................... 85
6 Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10 ........................................................................ 86
Using Computer Setup ......................................................................................................................................... 86
Starting Computer Setup .................................................................................................................. 86
Navigating and selecting in Computer Setup ................................................................................... 87
Restoring factory settings in Computer Setup ................................................................................. 87
Updating the BIOS ............................................................................................................................. 88
Determining the BIOS ..................................................................................................... 88
Downloading a BIOS update ........................................................................................... 88
Changing the boot order using the f9 prompt .................................................................................. 89
TPM BIOS settings (select products only) ........................................................................................................... 90
vi
Using HP Sure Start (select products only) ......................................................................................................... 90
7 HP PC Hardware Diagnostics (UEFI) – Windows 10 ........................................................................................... 91
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 92
8 Computer Setup and HP PC Hardware Diagnostics (UEFI – Windows 8 ............................................................... 93
Using Computer Setup ......................................................................................................................................... 93
Starting Computer Setup .................................................................................................................. 93
Navigating and selecting in Computer Setup ................................................................................... 94
Restoring factory settings in Computer Setup ................................................................................. 94
Updating the BIOS ............................................................................................................................. 95
Determining the BIOS version ........................................................................................ 95
Downloading a BIOS Update ............................................................................................................. 95
Using HP PC Hardware Diagnostics (UEFI) ........................................................................................ 96
9 Specifications ............................................................................................................................................. 97
Tablet specifications ........................................................................................................................................... 97
10 Backup and recovery – Windows 10 ............................................................................................................. 98
Creating recovery media and backups ................................................................................................................ 98
Creating HP Recovery media (select products only) ........................................................................ 99
Using Windows Tools ........................................................................................................................................ 100
Restore and recovery ........................................................................................................................................ 100
Recovering using HP Recovery Manager ........................................................................................ 101
What you need to know before you get started .......................................................... 101
Using the HP Recovery partition (select products only) .............................................. 102
Using HP Recovery media to recover ........................................................................... 102
Changing the computer boot order .............................................................................. 103
Removing the HP Recovery partition (select products only) ....................................... 103
11 Backup and recovery – Windows 8 ............................................................................................................. 104
Backing up your information ............................................................................................................................. 104
Performing a system recovery .......................................................................................................................... 104
Using the Windows recovery tools ................................................................................................. 104
Using f11 recovery tools ................................................................................................................. 105
Changing the boot device order ...................................................................................................... 105
Using Windows Refresh or Windows Reset .................................................................................... 107
12 Statement of Volatility ............................................................................................................................ 108
Non-volatile memory usage ............................................................................................................................. 109
vii
Questions and answers ..................................................................................................................................... 112
13 Power cord set requirements .................................................................................................................... 113
Requirements for all countries ......................................................................................................................... 113
Requirements for specific countries and regions ............................................................................................. 113
14 Recycling ................................................................................................................................................ 115
Index ........................................................................................................................................................... 116
viii
1 Product description
Category Description
Product Name HP ElitePad 1000 G2
Processor Intel® Atom z3795 1.60-GHz processor (core burst up to 2.39-GHz), 1.60-GHz front-side bus (FSB),
2.0-MB L2 cache, up to 778-MHz graphics burst frequency, soldered to system board
Graphics Intel HD Graphics
Panel 10.1-in., WUXGA (1900×1200), UWVA, 50% CG, 400-nit, active pen and MultiTouch capacitive
digitizer, chemically-strengthened glass with anti-smudge
Memory On-board 1067-MHz, LPDDR3, 4096-MB memory (soldered to system board); system supports a
4096-MB × 1 (4 pieces, 128 MB × 32 chips) configuration
Primary storage 128- or 64-GB embedded MultiMedia Card (eMMC), soldered to the system board
Optical drive No internal optical drive or USB-powered optical drive is supported
Audio and video 2 integrated stereo speakers, each 1.5 W
HD Audio
DTS+ sound
2 digital microphones
2 fixed, integrated webcams (2.1-MP front-facing webcam; 8.0-MP rear-facing webcam with
LED flash)
Ethernet No Ethernet support
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Integrated WLAN antennas
Support for the Broadcom BCM43241 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter
Wireless (continued) Integrated wireless wide area network (WWAN) options by way of wireless module
Integrated world-wide/5-band WWAN antennas
Secured by subscriber identity module (SIM)
Support for the following WWAN formats:
●
HP hs3110 HSPA+ Mobile Broadband Module
●
HP lt4111 LTE/EV-DO/HSPA+ Gobi 4G Module
●
HP lt4112 LTE/HSPA+ Gobi 4G Module
●
HP lt4225 LTE/EV-DO Gobi 4G Module
●
HP lt4226 LTE/HSPA+ Gobi 4G Module
Support for no WWAN option
Integrated near field communication (NFC) module and antennas
External media cards Flash Media slot (with push-push technology) supporting microHCSD cards up to 64-GB
Ports
●
Audio-in (mono microphone)/audio-out (stereo headphone) combo jack
1
Category Description
Ports (continued)
Sensors
Docking HP ElitePad-proprietary dock with 4 standard 2.0 USB ports, VGA port, HDMI-out port, audio in/out
Keyboard/pointing devices No integrated keyboard or TouchPad
Power requirements Support for an HP ElitePad-proprietary 10-W AC adapter (RC, V, 3-wire, wall-mount); connector on
Support for 2-cell, 30-Wh, 4.0-Ah, Li-ion battery
Security Support for trusted platform module (TPM; Infineon TPM is SLB9656VQ1.2FW4.32)
Operating system Preinstalled:
●
HP ElitePad 900-proprietary docking connector
●
Accelerometer + eCompass
●
Ambient light sensor
●
Gyroscope
●
Haptics
jacks, and HP Smart AC adapter connector (40-W HP Smart AC adapter and power cord included)
Support for USB- or Bluetooth-connected external keyboard and mouse
AC Adapter connects to the tablet through the docking connector
●
Windows 10 Home 64-bit Chinese Market CPPP (available only in the People’s Republic
of China)
●
Windows 10 Home 64-bit Entry Tablet + 2-in-1 Notebook
●
Windows 10 Home 64-bit Entry Tablet + 2-in-1 Notebook Chinese Market
●
Windows 10 Home 64-bit Entry Tablet + 2-in-1 Notebook Single Language
●
Windows 10 Home Suite for Higher Education
●
Windows 10 Professional 64-bit Suite for MSNA
●
Windows 10 Professional 64-bit Suite for MSNA Emerging Markets
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook (Healthcare)
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook (Retail)
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook (Rugged)
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook Chinese Market
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook Chinese Market (Healthcare)
●
Windows 10 Professional 64-bit Tablet + 2-in-1 Notebook Chinese Market (Rugged)
●
Microsoft Windows 8.1 ML 64-bit
●
Microsoft Windows 8.1 EM 64-bit
●
Microsoft Windows 8.1 CM 64-bit
●
Microsoft Windows 8.1 Professional 64-bit
●
Microsoft Windows 8.1 Professional 64-bit MSNA
●
Microsoft Windows 8.1 Professional 64-bit Retail Solutions
●
Microsoft Windows 8.1 SST 64-bit with Home and Student DPK
●
Microsoft Windows 8.1 SST 64-bit China with Home and Student DPK
●
Microsoft Windows 8.1 SST 64-bit without Home and Student DPK
2 Chapter 1 Product description
Category Description
●
Microsoft Windows 8.1 64-bit Embedded Industry
3
2 External component identification
Front
Item Component Description
(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate
(2) Front webcam Records video and captures still photographs.
(3) WLAN antennas (2)* Send and receive wireless signals to communicate
(4) Ambient light sensor The ambient light sensor automatically adjusts
(5) Webcam status light (front) On: The webcam is on.
4 Chapter 2 External component identification
with WWANs.
For information on using the webcam:
●
Windows 10 – Type camera in the taskbar search box,
and then select Camera.
●
Windows 8 – Access HP Support Assistant. To access
HP Support Assistant on the Start screen, select the HP
Support Assistant app.
with WLANs.
the display brightness based on the lighting conditions in
your environment.
Item Component Description
(6) Near Field Communications (NFC)
tapping area
(7) Windows button Displays the Start screen.
NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region.
To access this document:
Windows 10:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Windows 8:
▲
Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
Allows you to touch an NFC-compatible device to this area to
wirelessly connect and communicate with the tablet
and transfer data back and forth.
Front 5
Rear
Item Component Description
(1) Micro SD Card Reader/Micro SIM slot
access hole
(2) Memory card reader/Micro SIM slot Reads optional micro memory cards that store, manage,
(3) Rear webcam Records video, captures still photographs, and allows video
(4) Volume up button To increase speaker volume, press the top edge of
(5) Volume down button To decrease speaker volume, press the bottom edge of
(6) Regulatory information Displays regulatory information (select models only).
Allows you to insert the end of a paper clip to open
the access door to insert or remove a micro SD card or micro
SIM module.
share, or access information. and supports an optional
wireless micro subscriber identity module (SIM) (select
models only).
conferences and online chat by means of streaming video.
For information on using the webcam:
●
Windows 10 – Type camera in the taskbar search box,
and then select Camera.
●
Windows 8 – Access HP Support Assistant. To access
HP Support Assistant on the Start screen, select the HP
Support Assistant app.
the button.
the button.
6 Chapter 2 External component identification
Top
Item Component Description
(1) Audio-out (headphone) jack/Audio-in
(microphone) jack
(2) Autorotate switch When the tablet is on, slide the autorotate switch to lock
Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television
audio. Also connects an optional headset microphone.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone)
and audio-in (microphone).
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to
the Regulatory, Safety, and Environmental Notices.
To access this guide:
Windows 10:
Select the Start button, select All apps, select HP Help
and Support, and then select HP Documentation.
Windows 8:
▲
Select the HP Support Assistant app on the Start
screen, select My computer, and then select User
guides.
the autorotate feature of the display. To unlock
the autorotate feature, slide the switch again.
– or –
Swipe from the right edge of the touch screen to display
the charms, tap Settings, tap the screen icon, and then tap
the autorotate icon. To unlock the autorotate feature, tap
the autorotate icon again.
(3) Integrated microphones (2) Record sound.
(4) Power button
●
When the tablet is off, press the button to turn on
the tablet.
●
When the tablet is on, press the button briefly to
initiate Sleep.
●
When the tablet is in the Sleep state, press the button
briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the tablet has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button
for at least 5 seconds to turn off the tablet.
To learn more about your power settings:
Top 7
Bottom
Item Component Description
Windows 10: Type power in the taskbar search box,
and then select Power and sleep settings.
– or –
Right-click the Start button, and then select Power Options.
Windows 8: See your power options. From the Start screen,
type power, select Settings, and then select Power
Options.
Item Component Description
(1) Speakers (2) Produce sound.
(2) Product and regulatory information Displays product and regulatory information
(select models only).
(3) Docking connector Connects an AC adapter or an optional docking device.
8 Chapter 2 External component identification
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Service tag
When ordering parts or requesting information, provide the tablet serial number and model number provided
on the service tag.
Item Description Function
(1) Warranty period This number describes the duration of the warranty
period for the tablet.
(2) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the tablet.
(3) Product name This is the product name affixed to the front of
(4) Serial number (s/n) This is an alphanumeric identifier that is unique to each
the tablet.
product.
Service tag 9
Tablet major components
Item Component Spare part number
(1) Display assembly (10.1-in., WUXGA (1900×1200), UWVA, 50% CG, 400-nit, active pen and MultiTouch capacitive digitizer,
chemically-strengthened glass with anti-smudge; includes display panel, display LVDS cable, TouchScreen cable,
and display panel support rubber):
With NFC module 747658-001
Without NFC module 784956-001
10 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Display Cable Kit, includes: 747625-001
(2a) TouchScreen cable
(2b) Display LVDS cable
(3) NFC antenna (includes double-sided adhesive) 747633-001
Button Kit, includes: 747634-001
(4a) Power button actuator
(4b) Volume button actuator
(4c) Autorotate switch actuator
(4d) Slot cover hardware (slot cover, retention bracket, spring bracket)
(4e) Docking connector bracket
Webcam/Microphone Kit, includes: 762828-001
(5a) Left microphone
(5b) Right microphone
(6a) Rear-facing webcam
(6b) Front-facing webcam
(7) Power button board (includes cable)
For use only on tablet models equipped with the Windows 10 or Windows 8 Professional
operating system
For use only on tablet models equipped with the Windows 10 or Windows 8 Standard
operating system
For use only on tablet models equipped with the Windows 10 or Windows Embedded
Industry 8.1 64-bit Retail Solutions operating system
For use only on tablet models equipped with a non-Windows 10 or Windows 8
operating system
(8) Volume button board (includes bracket and cable) 759031-001
(9) WWAN module:
HP lt4226 LTE/HSPA+ 4G Module 736675-005
HP lt4225 LTE/EV-DO Gobi 4G Module 820019-005
HP lt4112 LTE/HSPA+ 4G Module 740011-005
HP lt4111 LTE/EV-DO/HSPA+ 4G Mobile Broadband Module 753080-005
HP hs3110 HSPA+ Intel Mobile Broadband Module 822829-005
(10) 2-cell, 30-Wh, 4.0-Ah, Li-ion battery (includes battery cable and WWAN/GPS main
transceiver and antenna cable)
753976-601
753976-501
753976-401
753976-001
728558-005
(11) System board equipped with an Intel Atom z3795 quad core 1.60-GHz processor (burst up to 2.39-GHz; 2.0-MB L2
cache), and 4096-MB of system memory (includes power button actuator, processor, and replacement thermal material)
Equipped with 128-GB eMMC storage, an NFC module, and the Windows 10 or Windows 8
Professional operating system
824500-601
Tablet major components 11
Item Component Spare part number
Equipped with 128-GB eMMC storage, an NFC module, and the Windows 10 or Windows
Embedded Industry 8.1 64-bit Retail Solutions operating system
Equipped with 128-GB eMMC storage, an NFC module, and a non-Windows operating
system
Equipped with 128-GB eMMC storage and the Windows 10 or Windows 8 Professional
operating system
Equipped with 128-GB eMMC storage and a non-Windows operating system 829007-001
Equipped with 64-GB eMMC storage, an NFC module, and the Windows 10 or Windows 8
Professional operating system
Equipped with 64-GB eMMC storage, an NFC module, and the Windows 10 or Windows
Embedded Industry 8.1 64-bit Retail Solutions operating system
Equipped with 64-GB eMMC storage, an NFC module, and a non-Windows operating system 824499-001
Equipped with 64-GB eMMC storage and the Windows 10 or Windows 8 Professional
operating system
Equipped with 64-GB eMMC storage and the Windows 10 or Windows Embedded Industry
8.1 64-bit Retail Solutions operating system
Equipped with 64-GB eMMC storage and a non-Windows operating system 824501-001
(12) Audio jack board (includes audio jack and cable) 747627-001
Antenna Kit, includes:
824500-401
824500-001
829007-601
824499-601
824499-401
824501-601
824501-401
(13) WWAN/GPS auxiliary antenna (includes auxiliary antenna cable and transceiver)
(14) WLAN antenna (includes WLAN main and auxiliary antenna cables and transceivers)
For use only in European countries and regions 767884-001
For use only in Japan 767885-001
For use only in the United States 767883-001
3G antenna (not illustrated) 767882-001
(15) Broadcom BCM43241 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter 723677-005
(16) Vibrator module (includes cable, double-sided adhesive, plastic cover) 747630-001
(17) Docking connector cable (includes cable and double-sided adhesive) 747631-001
(18) Speakers (include left and right speakers and cables) 747629-001
(19) Bottom case (includes the power button actuator and the slot cover and brackets) 747628-001
12 Chapter 3 Illustrated parts catalog
Retail Jacket components
Item Description Spare part number
(1) Top cap (includes 4 captive screws, secured by C-rings) 744025-001
(2) Battery (2-cell, 21-Wh, 2.96-Ah, Li-ion) 687946-001
(3) Battery bay space saver 742440-001
(4) Front cover adhesive liner (included with front cover, spare part number 744030-001)
(5) Front cover (includes bar code scanner lens and adhesive liner) 744030-001
Retail Jacket components 13
Item Description Spare part number
(6) Bar code scanner module 744037-001
(7) Cable connector board 744034-001
Cable Kit, includes: 744031-001
(8a) Bar code scanner module cable
(8b) Cable connector board cable
(8c) Credit card reader board/left board cable
(8d) Credit card reader board/right board cable
Cable Retainer Kit (20 pieces) 745882-001
(9) Left-side credit card reader board 744027-001
(10) Right-side credit card reader board 744028-001
(11) Credit card reader (includes cable) 744026-001
(12) Battery connector board (includes cable) 744033-001
(13) System board (includes docking connector and USB port) 744032-001
(14) Rear cover 744029-001
Retail Jacket equipped with battery (not illustrated) 742441-001
Retail Jacket equipped with a battery bay space saver (not illustrated) 742442-001
Handle (not illustrated) 742439-001
Miscellaneous Rocker Button Mounting Kit (not illustrated) 744038-001
Rubber Kit for use only on the Retail Jacket (not illustrated) 742443-001
Screw Kit for use only on the Retail Jacket (not illustrated) 744035-001
14 Chapter 3 Illustrated parts catalog
Security Jacket components
Item Description Spare part number
(1) Top cap (includes rubber trim) 744047-001
(2) Card reader cover 744039-001
(3) Front cover 744048-001
(4) Rear cover (includes top cap release latch assembly) 744041-001
(5) Fingerprint reader board 744042-001
(6) Card reader board 744043-001
(7) System board 744044-001
Cables/Connectors Kit, includes: 744045-001
(8a) Fingerprint reader board cable
(8b) Card reader board cable
(8c) Docking connector cable
Security Jacket components 15
Item Description Spare part number
Security Jacket equipped with a card reader and a fingerprint reader (not illustrated) 742446-001
Security Jacket equipped with a card reader (not illustrated) 742444-001
Security Jacket Cover (not illustrated) 756037-001
Rubber Kit for use only on the Security Jacket (not illustrated) 744040-001
Screw Kit for use only on the Security Jacket (not illustrated) 744046-001
Healthcare Jacket components (not illustrated)
Component Spare part number
Healthcare Jacket:
Healthcare Jacket with barcode reader 791218-001
Healthcare Jacket without barcode reader 791216-001
70-pin connector 791199-001
Back cover:
Back cover for use on Healthcare Jackets equipped with both a bar code reader and a SD Card reader 799306-001
Back cover for use on Healthcare Jackets equipped with only a bar code reader 799307-001
Back cover for use on Healthcare Jackets not equipped with a bar code reader or a SD Card reader 799308-001
Back cover for use on Healthcare Jackets equipped with only an SD Card reader 791205-001
Back plate (includes SD card reader and LED board) 791201-001
Bar code scanner module 791207-001
Bar code scanner module button board 791208-001
Cable Kit 791202-001
Front Cover Kit 791204-001
Handle/Headphone Kit 791213-001
Hinge Kit 791206-001
I/O access cover 791200-001
I/O board:
With 70-pin connector 791209-001
Without 70-pin connector 791210-001
Pen holder 791214-001
Quick Release Pin Kit 791212-001
Quick Release Plug Kit 791215-001
SD Card reader cover 791203-001
Screw Kit 791211-001
16 Chapter 3 Illustrated parts catalog
Rugged Jacket components (not illustrated)
Component Spare part number
Rugged Jacket:
Rugged Jacket with barcode reader 792815-001
Rugged Jacket with barcode reader 827582-001
Rugged Jacket without barcode reader 792813-001
Rugged Jacket without barcode reader 827581-001
70-pin connector 792810-001
Access Covers Kit 792819-001
Back plate:
Back plate with SD card reader and USB board 792804-001
Back plate without SD card reader and USB board 793112-001
Back Cover Kit (includes back cover, resistance band, resistance band bracket, and screws):
Back Cover Kit for use on Rugged Jackets equipped with both a bar code reader and a smart card reader 827580-001
Back Cover Kit for use on Rugged Jackets equipped with both a bar code reader and a smart card reader 799305-001
Back Cover Kit for use on Rugged Jackets equipped with only a smart card reader 827579-001
Back Cover Kit for use on Rugged Jackets equipped with only a smart card reader 799303-001
Bar code scanner module 792805-001
Bar code scanner module button board 792811-001
Cable Kit 792806-001
Docking extension board 792816-001
Front Cover Kit 792809-001
Handle 792812-001
I/O board with 70-pin connector 792820-001
Quick Release Plug Kit 792808-001
Screw Kit 792807-001
Smart card reader board:
Smart card reader board 792822-001
Smart card reader board with USB door 792818-001
USB card board 792823-001
Rugged Jacket components (not illustrated) 17
Adapter cables
Item Description Spare part number
(1) HDMI/VGA adapter cable 695551-001
(2) Ethernet adapter cable 695555-001
(3) Serial adapter cable 695556-001
(4) HP Smart AC adapter cable 695553-001
(5) USB adapter cable 695552-001
(6) Card Reader adapter 695554-001
18 Chapter 3 Illustrated parts catalog
Docking station and accessories
Item Description Spare part number
(1) Docking station 708621-001
(2) 40-W HP Smart AC adapter (RC, V, 3-wire) 693717-001
45-W HP Smart AC adapter (non-PFC, 3-wire, 7.4-mm, non-slim) 744893-001
(3) Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
For use in Denmark 490371-081
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Africa 490371-AR1
For use in South Korea 490371-AD1
Docking station and accessories 19
Item Description Spare part number
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-281
For use in the United Kingdom and Singapore 490371-031
Miscellaneous parts
Component Spare part number
Carrying case:
HP ElitePad dockable case 742720-001
HP ElitePad retail case 795131-001
HP ElitePad retail case hand strap 795132-001
HP ElitePad retail case PED mount with tape 795134-001
HP ElitePad rugged case 752759-001
HP ElitePad rugged carrying case 708772-001
HP ElitePad Expansion Jacket cover 736679-001
HP ElitePad rugged shoulder strap 809063-001
HP ElitePad Service Tool (includes suction cup) 714222-001
HP ElitePad suction cup 714223-001
HP executive tablet pen 751285-001
HP ElitePad TXE board tool 753977-001
HP ElitePad USB charging cable 752241-001
HP ElitePad USB-3 adapter 739321-001
Jacket:
Slate jacket with battery slot (includes battery) 709462-001
Slate jacket without battery slot 714297-001
Jacket keyboard:
For use in Belgium 724301-A41
For use in Brazil 724301-201
For use in Bulgaria 724301-261
For use in Canada 724301-DB1
For use in the Czech Republic and Slovakia 724301-FL1
For use in Denmark 724301-081
For use in France 724301-051
20 Chapter 3 Illustrated parts catalog
Component Spare part number
For use in Germany 724301-041
For use in Greece 724301-151
For use in Hungary 724301-211
For use in Iceland 724301-DD1
For use in India 724301-D61
For use in Israel 724301-BB1
For use in Italy 724301-061
For use in Japan 724301-291
For use in Latin America 724301-161
For use in the Netherlands 724301-B31
For use in Norway 724301-091
For use in Northwest Africa 724301-FP1
For use in Portugal 724301-131
For use in Romania 724301-271
For use in Russia 724301-251
For use in Saudi Arabia 724301-171
For use in Slovenia 724301-BA1
For use in South Korea 724301-AD1
For use in Spain 724301-071
For use in Sweden and Finland 724301-B71
For use in Switzerland 724301-BG1
For use in Taiwan 724301-AB1
For use in Thailand 724301-281
For use in Turkey 724301-141
For use in the United Kingdom and Singapore 724301-031
For use in the United States 724301-001
Pen tether (10 pieces) 732251-001
Screw Kit for use only with the tablet 709461-001[d]
Miscellaneous parts 21
Power components
Item Component Spare part number
(1) 10-W AC adapter for use only on the HP ElitePad 1000 G2:
Wall-mount, RC/V, 3-wire 686120-001
Wall-mount, non-PFC, 2-wire 746156-001
(2) Duck head power adapter:
For use in Argentina 755184-D01
For use in Australia 755184-011
For use in Brazil 755184-201
For use in Denmark 755184-081
For use in Europe 755184-021
For use in India 755184-D61
For use in Israel 755184-BB1
For use in Italy 755184-061
For use in the People's Republic of China 755184-371
For use in South Africa 755184-AR1
For use in Switzerland 755184-BG1
For use in the United Kingdom and Singapore 755184-031
For use in the United States 755184-001
(3) Power cord (3-pin, black, 1.83-m):
For use in Argentina 490371-D01
For use in Australia 490371-011
For use in Brazil 490371-202
22 Chapter 3 Illustrated parts catalog
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