HP EliteOne 800 G1 Service and Maintain

Maintenance & Service Guide

HP EliteOne 800 G1 All-in-One Business PC (21.5" NT)

Intel, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. Microsoft, Windows, WIndows 7, and Windows 8 are U.S. registered trademarks of the Microsoft group of companies. SD Logo is a trademark of its proprietor. ENERGY STAR is a registered mark owned by the U.S. government.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Maintenance & Service Guide

First Edition (May 2014)

Document Part Number: 757392-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions of Windows 8. Your computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality. See

http://www.microsoft.com for details.

This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See

http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage

to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product features ............................................................................................................... 1

Overview ................................................................................................................................ 1

Front components ..................................................................................................................... 3

Side components ..................................................................................................................... 4

Rear components ..................................................................................................................... 5

Positioning the computer ........................................................................................................... 5

Adjusting the height-adjustable/recline stand (optional) ................................................. 6

2 Activating and Customizing the Software .......................................................................... 7

Activating and customizing the software in Windows 7 ................................................................ 7

Activating the Windows operating system .................................................................... 7

Downloading Windows 7 updates .............................................................................. 8

Installing or upgrading device drivers .......................................................................... 8

Customizing the monitor display ................................................................................. 8

Activating and customizing the software in Windows 8 ................................................................ 8

Activating the Windows Operating System ................................................................... 8

Downloading Windows 8 updates .............................................................................. 9

Customizing the monitor display ................................................................................. 9

3 Illustrated parts catalog .................................................................................................. 10

System parts .......................................................................................................................... 10

Misc parts ............................................................................................................................. 11

Keyboards and mice .............................................................................................................. 12

Mass storage devices ............................................................................................................. 13

Boards .................................................................................................................................. 14

Cables .................................................................................................................................. 16

Sequential part number listing .................................................................................................. 17

4 Routine care, SATA drive guidelines, and disassembly preparation ................................. 26

Electrostatic discharge information ........................................................................................... 26

Generating static .................................................................................................... 27

Preventing electrostatic damage to equipment ............................................................. 27

Personal grounding methods and equipment .............................................................. 28

Grounding the work area ......................................................................................... 28

Recommended materials and equipment .................................................................... 28

Operating guidelines .............................................................................................................. 29

Routine care .......................................................................................................................... 30

General cleaning safety precautions .......................................................................... 30

Cleaning the Computer Case .................................................................................... 30

Cleaning the keyboard ............................................................................................ 30

Cleaning the monitor ............................................................................................... 31

Cleaning the mouse ................................................................................................. 31

Service considerations ............................................................................................................ 31

Power supply fan .................................................................................................... 31

Tools and software Requirements .............................................................................. 32

Screws ................................................................................................................... 32

Cables and connectors ............................................................................................ 32

Hard Drives ............................................................................................................ 32

Lithium coin cell battery ............................................................................................ 33

SATA hard drives ................................................................................................................... 33

SATA hard drive cables .......................................................................................................... 34

SATA data cable ..................................................................................................... 34

SMART ATA drives ................................................................................................................. 34

Cable management ................................................................................................................ 34

5 Removal and Replacement Procedures All-in One (AIO) Chassis ...................................... 35

Preparing to disassemble the computer ..................................................................................... 35

Removing the rear I/O cover ................................................................................................... 37

Cable management cover ....................................................................................................... 38

Installing an access panel security screw ................................................................................... 38

Access panel ......................................................................................................................... 39

Stand ................................................................................................................................... 41

Height-adjustable/recline stand (optional) .................................................................. 41

Tilt/swivel stand ...................................................................................................... 42

Lower panel .......................................................................................................................... 44

VESA mounting adapter .......................................................................................................... 45

Drives ................................................................................................................................... 47

Replacing a hard disc drive ...................................................................................... 47

Removing a hard disc drive ....................................................................... 48

Removing a 3.5-inch hard disc drive ........................................... 48

Removing a 2.5-inch hard disc drive ........................................... 49

Installing a hard disc drive ........................................................................ 52

Installing a 3.5-inch hard disc drive ............................................. 52

Installing 2.5-inch hard disc drives .............................................. 54

Replacing the optical disc drive ................................................................................ 56

Memory ................................................................................................................................ 59

Battery .................................................................................................................................. 62

Serial port ............................................................................................................................. 64

Webcam module ................................................................................................................... 66

Converter board .................................................................................................................... 68

Heat sink .............................................................................................................................. 70

Processor .............................................................................................................................. 72

mSATA Solid-State Drive ......................................................................................................... 75

WLAN module ...................................................................................................................... 77

Speakers ............................................................................................................................... 79

Fan ...................................................................................................................................... 80

Side panels ........................................................................................................................... 82

Power supply ......................................................................................................................... 84

System board ........................................................................................................................ 87

Card reader board ................................................................................................................ 96

Power button board ................................................................................................................ 98

Front bezel .......................................................................................................................... 100

Antenna .............................................................................................................................. 103

Display panel ...................................................................................................................... 105

Hard drive and optical drive cables and connectors ................................................................. 108

6 Computer Setup (F10) Utility ......................................................................................... 110

Computer Setup (F10) Utilities ............................................................................................... 110

Using Computer Setup (F10) Utilities ........................................................................ 111

Computer Setup—File ............................................................................................ 111

Computer Setup—Storage ...................................................................................... 113

Computer Setup—Security ...................................................................................... 115

Computer Setup—Power ........................................................................................ 119

Computer Setup—Advanced .................................................................................. 121

Recovering the Configuration Settings ..................................................................................... 124

7 HP PC Hardware Diagnostics ........................................................................................ 125

Why run HP PC Hardware Diagnostics – UEFI ......................................................................... 125

How to access and run HP PC Hardware Diagnostics - UEFI ...................................................... 125

Downloading HP PC Hardware Diagnostics to a USB device ..................................................... 126

vii

8 Troubleshooting without diagnostics ............................................................................. 127

Safety and comfort ............................................................................................................... 127

Before you call for technical support ....................................................................................... 127

Helpful hints ........................................................................................................................ 128

Solving general problems ...................................................................................................... 130

Solving power problems ....................................................................................................... 134

Solving hard drive problems .................................................................................................. 135

Solving media card reader problems ...................................................................................... 138

Solving display problems ...................................................................................................... 139

Solving audio problems ........................................................................................................ 145

Solving printer problems ....................................................................................................... 147

Solving keyboard and mouse problems .................................................................................. 148

Solving Hardware Installation Problems .................................................................................. 150

Solving Network Problems .................................................................................................... 153

Solving memory problems ..................................................................................................... 156

Solving processor problems ................................................................................................... 158

Solving CD-ROM and DVD problems ...................................................................................... 159

Solving USB flash drive problems ........................................................................................... 161

Solving front panel component problems ................................................................................. 162

Solving Internet access problems ............................................................................................ 162

Solving software problems .................................................................................................... 164

9 System backup and recovery ........................................................................................ 166

Backing up, restoring, and recovering in Windows 8 ............................................................... 166

Creating recovery media and backups .................................................................... 167

Restoring and recovering using Windows 8 tools ...................................................... 168

Using Windows 8 Refresh ....................................................................... 168

Using Windows 8 Reset .......................................................................... 169

Recovery using the Windows 8 recovery USB flash drive ............................ 170

Recovery using Windows 8 operating system media (purchased separately) . 171

Backing up, restoring, and recovering in Windows 7 ............................................................... 172

Creating recovery media ........................................................................................ 172

Creating recovery media using HP Recovery Manager (select models only) ... 173 Creating recovery discs with HP Recovery Disc Creator (select models only) . . 174

Creating recovery discs ............................................................ 174

Backing up your information .................................................................... 175

System Restore ...................................................................................................... 175

System Recovery ................................................................................................... 176

System Recovery when Windows is responding ......................................... 176

System Recovery when Windows is not responding .................................... 177

System Recovery using recovery media (select models only) ......................... 177

viii

Using HP Recovery Disc operating system discs (select models only) ............. 178

10 POST error messages .................................................................................................. 180

POST numeric codes and text messages .................................................................................. 181

Interpreting POST diagnostic front panel LEDs .......................................................................... 189

11 Password security and resetting CMOS ....................................................................... 192

Establishing a setup or power-on password ............................................................................. 193

Resetting the setup and power-on password ............................................................................ 193

Clearing and resetting the CMOS .......................................................................................... 194

Appendix A Power cord set requirements ........................................................................ 196

General requirements ........................................................................................................... 196

Japanese power cord requirements ........................................................................................ 196

Country-specific requirements ................................................................................................ 197

Appendix B Specifications ................................................................................................ 198

Index ............................................................................................................................... 199

1 Product features

Overview

The HP EliteOne 800 G1 AiO (21.5" NT) offers the following features:

Integrated All-in-One form factor

●

Full HD IPS, LCD display (1920 x 1080) with LED backlighting

●

54.6-cm (21.5-inch) diagonal

◦

Swivel pad under base of stand

●

Adjustable tilt

●

Optional height-adjustable and reclining stand

●

Removable panel on the back of the computer allows users or technicians to easily and efficiently

●

service the PC

VESA mounting holes (100 mm x 100 mm)

●

4th generation Intel

Core™ processors

Overview

Up to 2 TB Hard Drive, 160 GB Solid State Drive, 256 GB Self-encrypting Solid State Drive, 500

●

GB Self-encrypting Drive, or 1 TB Solid State Hard Drive

Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM Disc Drive, or

●

Slim BDXL Blu-ray Writer

Intel Q87 Express chipset

●

Two SODIMM slots with up to 16 GB of DDR3 SDRAM memory and dual channel memory support

●

Intel integrated graphics

●

DisplayPort video out (with audio) for second display support

●

DP audio, DP to VGA/DVI/HDMI dongle support

●

Integrated Gigabit Ethernet (Intel i217LM GbE LOM)

●

Wireless connectivity (optional):

●

Intel Advanced-N 6205 WLAN, 802.11 a/b/g/n

◦

WLAN and Bluetooth Combo Card, 802.11 a/b/g/n Bluetooth

Optional integrated full HD webcam and dual microphone array

●

Premium stereo speakers

●

Optional 5-in-1 media card reader

●

6 USB 3.0 ports

●

Choice of wired or wireless keyboard and mouse

●

Wired USB keyboard and mouse

◦

Wired PS/2 keyboard and mouse

◦

Wireless keyboard and mouse

◦

●

Windows

90-percent energy-efficient power supply

●

ENERGY STAR

7 Professional 32-bit or 64-bit or Windows® 8 Professional 64-bit operating system

qualified, EPEAT® Gold+ registered

4.0

2 Chapter 1 Product features

Front components

Component Component

1 Webcam (optional) with privacy shutter 7 Mute speaker

2 Dual microphone array (optional) 8 Reduce volume

3 Webcam activity LED (with optional webcam) 9 Increase volume

4 16:9 widescreen LED-backlit LCD display 10 Mute microphone

5 Power LED 11 Decrease brightness

6 High-performance stereo speakers 12 Increase brightness

Touch the icon area (7–12 above) to cause the icons to illuminate, then touch an icon to activate it.

To change the volume or brightness, touch and hold the appropriate icon or touch it and repeat until the volume or brightness has reached the desired level.

To mute the speaker or microphone, just touch the appropriate icon. The icon remains illuminated until you touch it again to reactivate the speaker or microphone.

NOTE: If you mute or reactivate the speaker in a software application, the icon illuminates or darkens

accordingly.

You cannot mute or reactivate the microphone from a software application.

Front components

Side components

Component Component

1 Hard disc drive activity LED 6 Headset/line out jack

2 HP 5-in-1 media card reader (optional) 7 Tray-load optical disc drive

3 USB 3.0 port, fast-charging 8 Optical disc drive eject button

4 USB 3.0 port 9 Optical disc drive activity LED

5 Microphone/line in jack 10 Power button

4 Chapter 1 Product features

Rear components

Component Component

1 Access panel 7 RJ-45 Gigabit Ethernet port

2 Access panel latches 8 (2) USB 3.0 ports

3 Security lock slot 9 DisplayPort connector

4 Power connector 10 Stereo audio line out

5 (2) PS/2 mouse and keyboard connectors 11 Access panel security screw

6 (2) USB 3.0 ports 12 Serial port (optional)

Positioning the computer

This computer may be shipped with no stand, with a height-adjustable stand, or a tilt/swivel stand. The computer may be placed in the landscape position with the HP logo on the bottom bezel or it may be placed in the portrait position with the HP logo on the right side, as you face the computer.

Figure 1-1 Supported and unsupported positions

CAUTION: Positioning the computer with the HP logo on the top or on the left is not supported.

Rear components

Adjusting the height-adjustable/recline stand (optional)

This stand allows you to:

adjust the computer height 110 mm (4.3 inches)

●

rotate the computer position from landscape to portrait

●

recline the computer backward up to +60 degrees

●

tilt the computer to 30 degrees from the desktop

●

swivel the computer up to 360 degrees right or left

●

To rotate the computer:

1. Grasp the computer by the sides and lift it straight up (1) to its highest position.

2. Press the top of the computer backwards (2).

CAUTION: The computer must be raised and tilted to provide clearance for rotating it.

3. Grasp the top right and bottom left of the computer and carefully turn it counterclockwise (3) until

it is in the portrait position (4).

WARNING! If the height-adjustable/recline stand is installed, before laying the computer down for

service, first grasp the sides of the display and raise the display to the highest position.

Do not lay the computer down with the sliding stand in the low position. The stand may suddenly release, which could cause injury or damage to equipment.

6 Chapter 1 Product features

2 Activating and Customizing the

Software

NOTE: This chapter provides information for both Windows 7 and Windows 8.

Activating and customizing the software in Windows 7

If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply. Additional information is available in online help after you activate the operating system.

CAUTION: Do not add optional hardware or third-party devices to the computer until the operating

system is successfully activated. Doing so may cause errors and prevent the operating system from installing properly.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows operating system

The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the activation.

We recommend that you register your computer with HP during operating system setup so you can receive important software updates, facilitate support questions, and sign up for special offers.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

NOTE: If the computer shipped with more than one operating system language on the hard drive, the

activation process could take up to 60 minutes.

Activating and customizing the software in Windows 7

Downloading Windows 7 updates

Microsoft may release updates to the operating system. To help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.

1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions

on the screen.

2. After an Internet connection has been established, click the Start > All Programs > Windows

Update.

3. Run Windows Update monthly thereafter.

Installing or upgrading device drivers

When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.

In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.

Obtain the latest support software, including support software for the operating system, from

http://www.hp.com/support. Select your country and language, select Download drivers and

software (and firmware), enter the model number of the computer, and press Enter.

Customizing the monitor display

If you wish, you can select or change the monitor refresh rates, screen resolution, color settings, font sizes, and power management settings.

For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.

Right-click on the Windows desktop, then click Personalize to change display settings.

Activating and customizing the software in Windows 8

Additional information is available in online help after you activate the operating system.

NOTE: Be sure there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to

permit the required airflow.

Activating the Windows Operating System

8 Chapter 2 Activating and Customizing the Software

We recommend that you register your computer with HP during operating system set up so you can receive important software updates, facilitate support questions, and sign up for special offers. You can also register your computer with HP using the Register with HP app on the Start screen.

CAUTION: After the activation process has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE

PROCESS IS COMPLETE. Turning off the computer during the activation process may damage the software that runs the computer or prevent its proper installation.

Downloading Windows 8 updates

Run Windows Update as soon as possible after you set up your computer.

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings > Windows Update.

3. Run Windows Update monthly thereafter.

Customizing the monitor display

You can customize display settings for Windows 8 separately for the Start screen and the Desktop.

To customize the Start screen:

1. Point to the upper-right or lower-right corner of the Start screen to display the charms.

2. Click Settings > Change PC Settings.

3. Click Personalize to change the display settings.

To customize the Desktop:

1. Click the Desktop app on the Start screen.

2. Right-click on the desktop, and then click Personalize to change display settings.

Activating and customizing the software in Windows 8

3 Illustrated parts catalog

System parts

NOTE: HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to then follow the on-screen instructions.

http://partsurfer.hp.com, select your country or region, and

10 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) Front bezel with camera lens 762610-001

(2) Power supply, 180-W 732494-001

(3) Left side panel 732489-001

(4) Right side panel 698193-001

(5) Standard stand assembly 732509-001

Height adjustment stand 698226-001

(6) Upper rear access panel (security screw and hardware are not spared) 698194-001

Lower rear access panel 762611-001

(7) Rear I/O cover 732492-001

Display panel 732495-001

Misc parts

Item Description Spare part number

(1) Heat sink (thermal module) (includes replacement thermal material) 698201-001

(2) Fan 698196-001

(3) Card reader 732504-001

(4) Serial port assembly 698212-001

(5) Speakers (left and right) 698197-001

Misc parts

Item Description Spare part number

Label for use in models without speakers 732508-001

Thermal pad 706867-001

HP ultraslim keyed cable lock 703372-001

Removable frame carrier, optical drive 732060-001

Card reader insert 698220-001

Card reader 732504-001

Hard drive isolation grommet 450712-001

Hard drive carrier, 2.5-inch to 3.5-inch 703597-001

Fan grommet 706866-001

Webcam assembly kit for models without a webcam (includes webcam

cover for bezel)

Antenna kit 698218-001

NFC assembly kit (holder, cable, antenna) for use with NFC controller,

spare part number 732503-001

Keyboards and mice

Description Spare part number

Keyboard (not illustrated)

PS/2 724718-xx1

USB 724720-xx1

Wireless with dongle 730323-xx1

Smartcard 700510-xx1

Smartcard, CCID 701671-xx1

Washable 701427-xx1

732511-001

769742-001

Mouse (not illustrated)

PS2, optical 674315-001

Washable 724795-001

USB, optical 674316-xx1

USB, laser 674318-xx1

12 Chapter 3 Illustrated parts catalog

Mass storage devices

Description Spare part number

Optical drive (does not include bezel)

Blu-ray writer (BD-RE) drive 719157-001

DVD±RW drive 657958-001

DVD-ROM drive 608394-001

Removable frame carrier 732060-001

Hard drive (not illustrated)

2 TB, 7200 rpm hard drive 616608-001

1 TB, 7200 rpm hard drive 667719-001

1 TB, 7200 rpm hard drive, 2.5-inch, hybrid SSD 724937-001

500 GB, 7200 rpm hard drive, self-encrypting (SED) 696442-001

500 GB, 7200 rpm hard drive, 2.5-inch, hybrid SSD 724938-001

500 GB, 7200 rpm, hard drive, 3.5-inch 613208-001

500 GB, 7200 rpm, hard drive, 2.5-inch 761771-001

500 GB, 7200 rpm, hard drive, 2.5-inch, SED 762188-001

500 GB, 5400 rpm, hard drive, 2.5-inch, FIPS 748317-001

320 GB, 7200 rpm hard drive 761770-001

256 GB Solid State Drive (SSD) 680020-001

256 GB Solid State Drive (SSD), self-encrypting (SED) 746141-001

180 GB Solid State Drive (SSD), MLC 754076-001

128-GB solid-state drive 665961-001

128-GB solid-state drive, self-encrypting (SED) 746140-001

120-GB solid-state drive 661841-001

120 GB Solid State Drive (SSD), MLC 756459-001

32-GB mSATA drive 762612-001

32-GB mSATA drive, SRT 762613-001

Grommet, hard drive 594220-001

Mass storage devices

Boards

Item Description Spare part number

(1) Webcam module 732510-001

(2) Converter board 752122-001

(3) WLAN modules

HP WLAN 802.11 a/g/n, 2x2 701398-001

Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi 717382-001

HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 697316-001

(4) Power button board 732490-001

System board (not illustrated)

For use in non-Windows 8 models 758190-001

For use in models with Windows 8 Standard 758190-501

For use in models with Windows 8 Professional 758190-601

Memory modules (PC3-10600, 1333-MHz; not illustrated)

8-GB 689374-001

4-GB 689373-001

2-GB 689372-001

Processors (include replacement thermal material; not illustrated)

Intel Core i7-4790s (3.2-GHz, 8-MB L3 cache) 773554-001

Intel Core i7-4770s (3.1-GHz, 8-MB L3 cache) 732507-001

Intel Core i5-4690s (3.2-GHz, 6-MB L3 cache) 773083-001

Intel Core i5-4670s (3.1-GHz, 6-MB L3 cache) 732506-001

Intel Core i5-4590s (3.0-GHz, 6-MB L3 cache) 773082-001

14 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Intel Core i5-4570s (2.9-GHz, 6-MB L3 cache) 732505-001

Intel Core i3-4360 (3.7-GHz, 4-MB L3 cache) 769735-001

Intel Core i3-4350 (3.6-GHz, 4-MB L3 cache) 769734-001

Intel Core i3-4340 (3.6-GHz, 4-MB L3 cache) 742562-001

Intel Core i3-4330 (3.5-GHz, 4-MB L3 cache) 742561-001

Intel Core i3-4150 (3.5-GHz, 3-MB L3 cache) 769733-001

Intel Core i3-4130 (3.4-GHz, 3-MB L3 cache) 742560-001

Intel Pentium G3450 (3.4-GHz, 3-MB L3 cache) 769741-001

Intel Pentium G3440 (3.3-GHz, 3-MB L3 cache) 769740-001

Intel Pentium G3430 (3.3-GHz, 3-MB L3 cache) 742566-001

Intel Pentium G3420 (3.2-GHz, 3-MB L3 cache) 742565-001

Intel Pentium G3240 (3.1-GHz, 3-MB L3 cache) 769739-001

Intel Pentium G3220 (3.0-GHz, 3-MB L3 cache) 742564-001

Intel Celeron G1850 (2.9-GHz, 2-MB L3 cache) 769732-001

Intel Celeron G1840 (2.8-GHz, 2-MB L3 cache) 769731-001

Intel Celeron G1830 (2.8-GHz, 2-MB L3 cache) 758757-001

Intel Celeron G1820 (2.7-GHz, 2-MB L3 cache) 758756-001

Boards

Cables

Description Spare part

number

(1) Power button board cable 698208-001

(2) Backlight cable 732496-001

(3) Optical drive cable (data and power assembly) 698221-001

(4) Hard drive cable (data and power assembly) 698215-001

(5) Intrusion sensor with cable 688665-001

2nd hard drive cable 698216-001

Converter board side cable (not illustrated) 698206-001

LVDS (display) cable 761785-001

Capacitive strip sensor cable 698210-001

Webcam cable 698211-001

Adapter, DisplayPort to VGA 603250-001

Adapter, DisplayPort to DVI 662723-001

Adapter, DisplayPort to HDMI 617450-001

DisplayPort cable 487562-001

16 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number

450712-001 Grommet, hard drive isolation

487562-001 DisplayPort cable

594220-001 Grommet, hard drive

603250-001 Adapter, DisplayPort to VGA

608394-001 DVD-ROM drive

613208-001 500 GB, 7200 rpm, hard drive, 3.5-inch

616608-001 2 TB, 7200 rpm hard drive

617450-001 Adapter, DisplayPort to HDMI

657958-001 Keyboard, USB hub

661841-001 120 GB Solid State Drive (SSD)

662723-001 Adapter, DisplayPort to DVI

665961-001 128 GB Solid State Drive (SSD)

667719-001 1 TB, 7200 rpm hard drive

674315-001 Mouse, PS2, optical

Description

674316-001 Mouse, USB, optical

674318-001 Mouse, USB, laser

680020-001 256 GB Solid State Drive (SSD)

688665-001 Intrusion sensor with cable

689372-001 4-GB memory module (PC3-10600, 1600-MHz)

689373-001 2-GB memory module (PC3-10600, 1600-MHz)

689374-001 8-GB memory module (PC3-10600, 1600-MHz)

696442-001 500 GB, 7200 rpm hard drive, self-encrypting (SED)

697316-001 HP WLAN 802.11 a/b/g/n + Bluetooth 4.0

698193-001 Right side panel

698194-001 Upper rear access panel (security screw and hardware are not spared)

698196-001 Fan

698197-001 Speakers (left and right)

698201-001 Heat sink (thermal module) for use with the processor (includes replacement thermal material)

698206-001 Converter board side cable

698208-001 Power button board cable

Sequential part number listing

Spare part number

698210-001 Capacitive strip sensor cable

698211-001 Webcam cable

698212-001 Serial port assembly

698215-001 Hard drive cable (data and power assembly)

698216-001 2nd hard drive cable

698220-001 Card reader insert

698221-001 Optical drive cable (data and power assembly)

698226-001 Height adjustment stand

700510-001 Keyboard, washable, for use in the United States

700510-121 Keyboard, washable, for use in French Canada

700510-161 Keyboard, washable, for use in Latin America

700510-201 Keyboard, washable, for use in Brazil

701398-001 HP WLAN 802.11 a/g/n, 2x2

701427-001 Keyboard, USB, Smartcard, for use in the United States

Description

701427-031 Keyboard, USB, Smartcard, for use in the United Kingdom

701427-041 Keyboard, USB, Smartcard, for use in Germany

701427-051 Keyboard, USB, Smartcard, for use in France

701427-061 Keyboard, USB, Smartcard, for use in Italy

701427-071 Keyboard, USB, Smartcard, for use in Spain

701427-081 Keyboard, USB, Smartcard, for use in Denmark

701427-091 Keyboard, USB, Smartcard, for use in Norway

701427-101 Keyboard, USB, Smartcard, for use in Switzerland

701427-111 Keyboard, USB, Smartcard, for use in Sweden

701427-121 Keyboard, USB, Smartcard, for use in French Canada

701427-131 Keyboard, USB, Smartcard, for use in Portugal

701427-141 Keyboard, USB, Smartcard, for use in Turkey

701427-151 Keyboard, USB, Smartcard, for use in Greece

701427-161 Keyboard, USB, Smartcard, for use in Latin America

701427-171 Keyboard, USB, Smartcard, for use in Saudi Arabia

701427-181 Keyboard, USB, Smartcard, for use in Belgium

701427-201 Keyboard, USB, Smartcard, for use in Brazil

701427-211 Keyboard, USB, Smartcard, for use in Hungary

18 Chapter 3 Illustrated parts catalog

Spare part number

701427-221 Keyboard, USB, Smartcard, for use in the Czech Republic and Slovakia

701427-231 Keyboard, USB, Smartcard, for use in Slovenia

701427-251 Keyboard, USB, Smartcard, for use in Russia

701427-261 Keyboard, USB, Smartcard, for use in Bulgaria

701427-271 Keyboard, USB, Smartcard, for use in Romania

701427-281 Keyboard, USB, Smartcard, for use in Thailand

701427-291 Keyboard, USB, Smartcard, for use in Japan

701427-371 Keyboard, USB, Smartcard, for use internationally

701427-AA1 Keyboard, USB, Smartcard, for use in the People’s Republic of China

701427-AB1 Keyboard, USB, Smartcard, for use in Taiwan

701427-B41 Keyboard, USB, Smartcard, for use in BHCSY

701427-BB1 Keyboard, USB, Smartcard, for use in Israel

701427-DE1 Keyboard, USB, Smartcard, for use in French Arabia

701427-KD1 Keyboard, USB, Smartcard, for use in South Korea

Description

701427-L31 Keyboard, USB, Smartcard, for use with international English

701671-001 Keyboard, USB, Smartcard, CCID, for use in the United States

701671-031 Keyboard, USB, Smartcard, CCID, for use in the United Kingdom

701671-041 Keyboard, USB, Smartcard, CCID, for use in Germany

701671-051 Keyboard, USB, Smartcard, CCID, for use in France

701671-061 Keyboard, USB, Smartcard, CCID, for use in Italy

701671-071 Keyboard, USB, Smartcard, CCID, for use in Spain

701671-081 Keyboard, USB, Smartcard, CCID, for use in Denmark

701671-091 Keyboard, USB, Smartcard, CCID, for use in Norway

701671-101 Keyboard, USB, Smartcard, CCID, for use in Switzerland

701671-111 Keyboard, USB, Smartcard, CCID, for use in Sweden

701671-121 Keyboard, USB, Smartcard, CCID, for use in French Canada

701671-131 Keyboard, USB, Smartcard, CCID, for use in Portugal

701671-141 Keyboard, USB, Smartcard, CCID, for use in Turkey

701671-151 Keyboard, USB, Smartcard, CCID, for use in Greece

701671-161 Keyboard, USB, Smartcard, CCID, for use in Latin America

701671-171 Keyboard, USB, Smartcard, CCID, for use in Saudi Arabia

701671-181 Keyboard, USB, Smartcard, CCID, for use in Belgium

Sequential part number listing

Spare part number

701671-201 Keyboard, USB, Smartcard, CCID, for use in Brazil

701671-211 Keyboard, USB, Smartcard, CCID, for use in Hungary

701671-221 Keyboard, USB, Smartcard, CCID, for use in the Czech Republic and Slovakia

701671-231 Keyboard, USB, Smartcard, CCID, for use in Slovenia

701671-251 Keyboard, USB, Smartcard, CCID, for use in Russia

701671-261 Keyboard, USB, Smartcard, CCID, for use in Bulgaria

701671-271 Keyboard, USB, Smartcard, CCID, for use in Romania

701671-281 Keyboard, USB, Smartcard, CCID, for use in Thailand

701671-291 Keyboard, USB, Smartcard, CCID, for use in Japan

701671-371 Keyboard, USB, Smartcard, CCID, for use internationally

701671-AA1 Keyboard, USB, Smartcard, CCID, for use in the People’s Republic of China

701671-AB1 Keyboard, USB, Smartcard, CCID, for use in Taiwan

701671-B41 Keyboard, USB, Smartcard, CCID, for use in BHCSY

701671-BB1 Keyboard, USB, Smartcard, CCID, for use in Israel

Description

701671-DE1 Keyboard, USB, Smartcard, CCID, for use in French Arabia

701671-KD1 Keyboard, USB, Smartcard, CCID, for use in South Korea

701671-L31 Keyboard, USB, Smartcard, CCID, for use with international English

703372-001 HP ultraslim keyed cable lock

703597-001 Hard drive carrier, 2.5-inch to 3.5-inch

706866-001 Fan grommet

706867-001 Thermal pad

717382-001 Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi

719157-001 Blu-ray writer (BD-RE) drive

724718-001 Keyboard, PS/2, for use in the United States

724718-031 Keyboard, PS/2, for use in the United Kingdom

724718-041 Keyboard, PS/2, for use in Germany

724718-051 Keyboard, PS/2, for use in France

724718-061 Keyboard, PS/2, for use in Italy

724718-071 Keyboard, PS/2, for use in Spain

724718-081 Keyboard, PS/2, for use in Denmark

724718-091 Keyboard, PS/2, for use in Norway

724718-101 Keyboard, PS/2, for use in Switzerland

20 Chapter 3 Illustrated parts catalog

+ 182 hidden pages